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  Traveler Redress Inquiry Program

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      2023 Biennial National Strategy for Transportation Security (NSTS)
                
                    
      
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      Step 1: Should I Use DHS TRIP?
                
                    
      
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      e-PassportsDHS Traveler Redress Inquiry Program (DHS TRIP)
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              TSA airport checkpointThe Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have had difficulties during travel screenings at transportation hubs such as airports or U.S. borders. These difficulties include:

watch list issues
	screening problems at ports of entry
	situations where travelers believe they have been unfairly or incorrectly delayed, denied boarding or identified for additional screening at our nation’s transportation hubsUPDATE: In October 2023, DHS TRIP launched a new multilingual support tool for the Spanish-speaking community. Travelers may now view the application and resources in Spanish by toggling their preferred language at the top of the website. Accessibility in other languages is planned for future updates.
      
      Travel Redress Inquiry ProgramApply for redress, check the status of an existing inquiry, or find your redress control number.
                                                        Travel Redress Inquiry Program
                                                                          
                      Login to DHS TRIP PortalDHS TRIP Portal is using Login.gov to allow you to sign in to your account safely and securely.
                                                        Login to DHS TRIP Portal
                                                                          
                      Contact DHS TRIPContact DHS TRIP by e-mail or postal mail.
                                                        Contact DHS TRIP
              Step 1: Should I Use DHS TRIP?
      People who have been denied or delayed airline boarding; have been denied or delayed entry into or exit from the U.S. at a port of entry or border crossing; or have been repeatedly referred to additional (secondary) screening can file an inquiry to seek redress.

Step 1: Should I Use DHS TRIP? →
              Step 2: How to Use DHS TRIP
      The DHS TRIP Portal allows redress applicants and/or their authorized representative to submit their application online via the computer or mobile phone. The application process takes a few moments to complete and can be saved and returned to at a later date.

Step 2: How to Use DHS TRIP →
              Step 3: Tracking Your Inquiry
      If you want to review the status of your inquiry, please login to the DHS TRIP Portal and visit the status page. The status page will tell you if your case is in process, has been completed, or requires more information.

Step 3: Tracking Your Inquiry →
              Redress Control Numbers
      When you submit your DHS TRIP Traveler Inquiry Form, the DHS TRIP system automatically assigns you a unique seven-digit identifier, Redress Control Number. You will be able to use this number to track the status of your inquiry. After your inquiry is completed, you will also be able to use the number when you make an airline reservation.

Redress Control Numbers →
              More About Traveler Screening
      Global Entry (CBP)
	Secure Flight Program (TSA)
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	Request review or waiver of ineligibility to enter U.S.
	Canadian Citizens (CBP)
		Canadian Citizens (USCIS) or
		Non-Canadians (State Department)
              Domestic Travelers (TSA TRIP)
                        International Travelers (CBP TRIP)
  
    
    TopicsPrivacy
              Preventing Terrorism and Targeted Violence
              Transportation SecurityKeywordsAviation
              Aviation Security
              Patron Screening
              Personnel Screening
              Traveler Redress Inquiry Program (TRIP)

    Last Updated: 10/04/2023
  
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