SYA-2013.12.31 Exhibit 10.5




AMENDMENT NO.  4 TO
MASTER SERVICESAGREEMENT




This Amendment No. 4 (this "Amendment") to the Master Services Agreement dated August 1, 2009 (the "Agreement") is hereby entered into as of January 1, 2014 and effective January 1, 2014 by and between Symetra Life Insurance Company, a Washington corporation (including its successors and permitted assigns, "Symetra"), and Xerox Business Services, LLC (formerly Affiliated Computer Services, Inc.), a Delaware corporation (including its successors and permitted assigns, "Xerox").  Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Agreement.


WHEREAS, the parties hereto desire to amend the Agreement in the manner set forth in this Amendment.




NOW THEREFORE, in consideration of the representations, warranties, promises and covenants contained herein, and other good and valuable consideration, the receipt, sufficiency and adequacy of which are hereby acknowledged, the Parties, intending to be legally bound, agree to the foregoing and as follows:






		
	1.
	Amendment to Schedule 7, Affiliates of Symetra.  Schedule 7, Affiliates of Symetra is hereby replaced in its entirety with the attached Schedule 7.




		
	2.
	Amendment to Attachment B.  Attachment B. Symetra Sites and Symetra Equipment is hereby replaced in its entirety with the attached Attachment B.    




		
	3.
	Amendment to Attachment I.  Attachment I. Managed Contracts is hereby replaced in its entirety with the attached Attachment I. 




		
	4.
	Amendment to Attachment O.  Attachment O. Approved Subcontractors is hereby replaced in its entirety with the attached Attachment O. 






















[Signature Page Follows]









IN WITNESS WHEREOF, the parties have executed this Amendment as of the date and year first above written.




SYMETRA LIFE INSURANCE COMPANY








                                                                        




By:  /s/  Jay Orum


Title:  Vice President


Date:    24 December 2013                                 






XEROX BUSINESS SERVICES, LLC








                                                                         




By:    /s/ Tom Schill                                 
Title:      Xerox SBU Executive       
Date:          24 December 2013                                                                              











SCHEDULE 7
AFFILIATES OF SYMETRA




		
	1.
	Symetra Financial Corporation


		
	2.
	Symetra National Life Insurance Corporation


		
	3.
	First Symetra National Life Insurance Company of New York


		
	4.
	Symetra Assigned Benefits Service Company


		
	5.
	Symetra Administrative Services, Inc.


		
	6.
	Symetra Securities, Inc.


		
	7.
	Clearscape Funding Corporation


		
	8.
	WSF Receivables I LLC


		
	9.
	Symetra Investment Management, Inc.


		
	10.
	Health Network Strategies, LLC


		
	11.
	TIF Invest III, LLC


		
	12.
	Medical Risk Managers, Inc. 











ATTACHMENT B
SYMETRA SITES AND SYMETRA EQUIPMENT


Symetra Sites:
	
		
	Office City Location
	Address:

	Ashland, WI
	118 East Third St Ashland, Wisconsin 54806

	Austin, TX
	11782 Jolllyville Rd ,Suite 105A, Austin, TX 78759

	Bethel Park, PA
	2000 Oxford Dr, Suite 490, Bethel Park, PA  15102

	Boston, MA
	50 Congress St, Suite 620, Boston, MA  02109

	Chicago, IL
	125 South Wacker, Suite 275, Chicago, IL 60606

	Enfield, CT
	1699 King Street, Suite 300 Enfield, CT 06082

	Exton, PA
	1 E. Uwchlan Ave, Suite 303, Exton, PA 19341

	Farmington, CT
	Waterside 6 Office Park, 30 Waterside Dr, Ste 301, Farmington, CT 06032

	Indianapolis, IN
	9100 Keystone Crossing, Suite 440, Indianapolis, IN  46240

	Miami, FL
	7300 Corporate Center Dr, Suite 205, Miami, FL  33126

	Norcross, GA
	3740 Davinci Court, Suite 350, Norcross, GA  30092

	Richardson, TX
	740 E. Campbell Rd, Suite 560, Richardson, TX 75081

	San Diego, CA
	Pacific Center I, 1455 Frazee Rd, Suite 310,  San Diego, CA  92108

	Symetra Headquarters
	777 108th Ave NE Suite 1200 Bellevue, WA  98004-5135

	Waltham, MA
	Suite 225, Building 3, 130 Turner St, Waltham, MA 02453

	 
	 




Symetra Equipment:
		
	1.
	Symetra-Owned Equipment:  Two (2) Source Technologies ST-9530 MICR printers located in Bellevue, WA in Symetra print center as of the Effective Date.


		
	2.
	Symetra-Leased Equipment:  None as of the Effective Date.











ATTACHMENT I
MANAGED CONTRACTS


As of the Restatement Date, the Managed Contracts are as follows:
		
	1.
	Two (2) Source Technologies ST-9530 MICR printers located in Bellevue, WA in Symetra print center


		
	2.
	Verizon Wireless- for All employees


		
	3.
	AT&T Wireless for All employees


		
	4.
	Comcast (service for broadband) 











































ATTACHMENT O
APPROVED SUBCONTRACTORS




	
			
	No.
	Subcontractor
	Description of Subcontractor Services

	1
	Avaya
	Telcom Hardware and Maintenance

	2
	Compucom
	Remote Desktop Maintenance

	3
	HP
	WINTEL Servers and Maintenance

	4
	IBM
	Filenet
Mainframe hardware and software
WINTEL Servers and maintenance

	5
	Hitachi (M-Tech)
	Provide P-Sync software

	6
	Pitney-Bowes
	Postal Metering

	7
	Sun
	Hardware and software support

	8
	Critical Watch
	Vulnerability assessment scanner

	9
	RR Donnelley
	Print and print programming Services



	10
	Cross – Telecom
	Telcom hardware, software, and services reseller

	11
	Spherion
	IT Contracting Services



	12
	SunGard
	Disaster Recovery

	13
	Xerox
	Print Services

	14
	KCI Headsets for Business,
Inc.


	Telcom headset and conferencing equipment



	15
	Veramark Technologies,
Inc.


	Call accounting and expense management solutions



	16
	Redsky Technologies
	Deliver E911 software and solutions

	17
	Cache Valley Electric, Inc
	Voice/Data Cabling

	18
	Spencer Technologies
	DMARC Extensions – inside telcom wiring

	19
	Dell
	WINTEL server hardware and maintenance

	20
	EMC
	Data storage

	21
	Iron Mountain
	Voice and Data Tape security storage

	22
	TekSystems
	IT Contracting Services