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Defense Finance and Accounting Service Providing payment services for the U.S. Department of Defense

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Customer Service

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askDFAS

                        - Debt                            - Overpayment of Wages
                          - Debt Hearing
                          - Debt Waivers
                          - Out of Service Debt
                          - Treasury Offset Program (TOP)
                        - Employee Benefits                            - Health and Insurance Benefits
                          - Leave
                          - Life Changing Events
                          - Thrift Savings Plan (TSP)
                        - Military Service                            - Using Military Leave
                          - Military Service Buy Back
                        - Understanding Your Civilian Pay                            - Department of Defense Education Activity (DODEA)
                          - Getting Started
                          - Entitlements
                          - Leave and Earnings Statement
                          - Locality Pay
                          - Pay Plans
                          - Premium Pay
                        - Tax Information
                        - Temporary Duty (TDY)                            - Travel Pay Information/Latest News
                          - Defense Travel System
                          - SmartVoucher
                          - Travel Voucher Direct
                          - Check Voucher Status
                          - Civilian Employee TDY
                          - Forms
                          - Checklists
                          - Voucher Payment Process Steps
                          - Regulations
                          - Where to Submit Claim
                          - Customer Service
                        - Civilian Permanent Change of Station (PCS)

##### **Defense Agency Employees Temporary Duty (TDY) Customer Service**

The following service members and civilian employees of the agencies use the contact information below: 

• Civilians traveling in support of Army active duty members• Army Materiel Command employees• Civilian defense agency employees (excluding DLA, DCMA, and DCAA)

General Customer Service Questions  1-888-332-7366    DSN:  699-0300    Select option 1

Submit your TDY question online using askDFAS.

Send your claim securely online using the Travel Voucher Director read the Where to Submit your Claim information to send by another method.

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##### **Civilian Relocation Customer Service**

Civilian employees of the following agencies and Services should use the contact information on this page to ask Permanent Change of Station questions and to submit claims:
                        - Department of Defense Agencies
                        - Navy Working Capital Fund and Revolving Fund
                        - Army and Army Materiel Command

Air Force and Marine Corps employees contact your servicing finance office for Travel Pay information.

Claim forms must be submitted by mail or fax. If you do not have access to a fax machine, you may send an e-mail to our fax machines using the "e-mail to fax machine" numbers listed below.

Page updated July 23, 2020

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