OMB No.0730-0009

OMB approval 

expires: 20210731

SECTION I - CIVILIAN/MILITARY/RETIREE/ANNUITANT INFORMATION

2. NAME (Last, First, Middle Initial) 3. RANK/GRADE 4. SOCIAL SECURITY NUMBER

5. AGENCY/SERVICE

ARMY

NAVY

AIR FORCE

MARINE CORPS

6. STATUS (X applicable block and provide date (YYYYMMDD) for end of enlistment period (EOE),

retirement (DOR), separation (DOS), or service computation date (SCD), as appropriate.)

ACTIVE

GUARD/RESERVE

RETIRED

EOE: 

EOE: 

DOR: 

7. CURRENT COMPLETE MAILING ADDRESS (Street, City, State,

ZIP Code)

8. PLACE OF ASSIGNMENT OR

EMPLOYMENT

9. TELEPHONE (Include DSN or area code)

a. WORK 

b. HOME 

10. TYPE OF DEBT OR ERRONEOUS PAYMENT 11. GROSS DEBT AMOUNT

12. STATE THE DATE AND HOW YOU FIRST BECAME AWARE OF DEBT OR ERRONEOUS PAYMENT. (Attach notification, if available.)

13. IF YOU WERE AWARE OF DEBT OR ERRONEOUS PAYMENT, EXPLAIN THE ACTIONS YOU TOOK TO CORRECT SITUATION.

14. REASON FOR REQUESTING WAIVER/REMISSION AND WHY YOU BELIEVE IT SHOULD BE APPROVED (Financial hardship applies ONLY

to REMISSION and if claimed, a financial statement must be attached to include all supporting documentation.)

16.a. ATTACH COPIES OF ALL PERTINENT DOCUMENTS (Such as Request for BAH, Statement of Service, Separation Worksheet, DD Form 214,

 Travel Voucher, Notification of Personnel Action). (If not available, please explain.)

17.a. IF MILITARY OR CIVILIAN, DID YOU RECEIVE LEAVE AND EARNINGS STATEMENT(S)? NO

19. I certify the above statements are true and correct to the best of my knowledge. The information presented may be referred to the

appropriate investigating office for verification. I understand the penalty for a false claim is a maximum fine of $10,000 or a maximum

imprisonment of 5 years, or both.

a. SIGNATURE (Electronic/Typed not accepted) b. JOB TITLE/CAREER FIELD c. DATE SIGNED

DD FORM 2789, JUNE 2019

OTHER (Specify)

SEPARATED

DOD CIVILIAN

ANNUITANT

DOS: 

SCD: 

c. E-MAIL ADDRESS: 

15. FOR ANNUITANTS, PROVIDE NAME, SSN AND DATE DECEASED OF MILITARY MEMBER/SPONSOR.

c. IF RETIREE OR ANNUITANT, DID YOU RECEIVE AN ACCOUNT STATEMENT?

d. IF RETIREE OR ANNUITANT, DID YOU REVIEW THEM?

YES NO

YES NO

YES NO

18. HAVE YOU FILED FOR A CORRECTION OF MILITARY RECORDS? YES NO

(If answer to a. or c. is Yes, attach a copy of statement covering before, during, and after period. If No, explain why.)

- Active duty military, Guard/Reserve, retired or annuitant pay recipients, civilian employees, return completed form to the address listed on WKHGHEWnotification letter for completion of

- the back side.

- Separated Military or former civilian employees, please see instructions website regarding where to send your claim.

- Current Active Duty Military, Guard, Reserve, Retired or Annuitant Pay Recipients, Civilian Employees: Complete Fields 1-19 For completion of the second page of the form. RETURN

- THE FORM TO: DFAS-IN DEPT 3300 (WAIVER/REMISSION), 8899 East 56TH Street, Indianapolis, IN 46249-3300 Unless instructed to send to a different address on debt notification letter. 

- Separated Military or Former Civilian Employees complete fields 1-19. Send form to DFAS-IN DEPT. 3300 (WAIVER/REMISSION), 8899 East 56TH Street, Indianapolis, IN 46249-3300

Page 1 of 6 Pages

The public reporting burden for this collection of information is estimated to average 2 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and

maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding the burden estimate or burden reduction suggestions to the Department of 

Defense, Washington Headquarters Services, at whs.mc-alex.esd.mbx.dd-dod-information-collections@mail.mil. Respondents should be aware that notwithstanding any other provision of law, no 

person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number.

PLEASE DO NOT RETURN YOUR FORM TO THE ABOVE ORGANIZATION.

WAIVER/REMISSION OF INDEBTEDNESS APPLICATION

If more space is needed, continue on separate sheet(s). Identify each item by number. For further guidance with completing this form, 

please visit: www.dfas.mil/waiversandremissions.html

b. HR POINT OF CONTACT (Civilian employees): c. HR POC PHONE: 

YES 

b. IF MILITARY OR CIVILIAN, DID YOU REQUEST THEM ON MYPAY?

Read Privacy Act Statement and Instructions beginning on Page 3 before completing form

1. TYPE OF CLAIM ;RQH WAIVER REMISSION (Not applicable for civilians) (If Army, please use DA Forms 3508 and 2823.) Authority for 

granting waiver: Active/Retired Military - 10 U.S.C. 2774; National Guard - 32 U.S.C. 716; Civilian - 5 U.S.C. 5584; Annuitant - 10 U.S.C. 1442/1453. Remission: Army - 10 

U.S.C. 4837; Navy - 10 U.S.C. 6161; Air Force - 10 U.S.C. 9837.

PREVIOUS EDITION IS OBSOLETE.

Adobe Professional X

Prescribed by: DoDFMR, Volume 5, Chapter 31 
SECTION II - REPORT OF INVESTIGATION

To be completed and signed by appropriate payroll/travel office. (Not applicable for retirees, annuitants, or out-of-service military members.)

DD FORM 2789, JUNE 2019

23. INFORMATION ON DEBT OR ERRONEOUS PAYMENT(S)

a. GROSS DEBT AMOUNT b. TYPE(S) OF PAYMENT(S) c. DATE(S) OF PAYMENT(S)

d. (X and complete as applicable)

(1) HAS THE DEBT BEEN VALIDATED?

(2) HAS THE DEBT BEEN POSTED TO THE DEBTOR'S RECORDS?

(3) REMISSION: HAS THE COLLECTION ACTION BEEN SUSPENDED?

(4) WAIVER: HAS FINANCE OFFICE SUSPENDED COLLECTION IAW DODFMR, VOL. 5, CH. 31?

YES NO (5) DATE THE DEBT WAS DISCOVERED

24. A DEBT COMPUTATION MUST ACCOMPANY THIS APPLICATION. It must include dates of erroneous payments, what was paid (broken down

by month by entitlements), what should have been paid, and the difference. The total debt must equal the debt posted to the debtor's record.

Indicate any entitlements or credits used to offset the debt. This application will be returned without action if the computation is not

included. See instructions website for examples.

a. ENTITLEMENT b. DATE(S) c. WAS PAID d. SHOULD HAVE BEEN PAID e. DIFFERENCE

25. DETAILED STATEMENT OF HOW AND WHY ERROR OCCURRED.

27. STATEMENT AS TO WHETHER OR NOT THE CLAIMANT KNEW OR SHOULD HAVE BEEN AWARE OF RECEIVING AN ERRONEOUS

PAYMENT. (Furnish facts and circumstances to support answer, state whether claimant received documents, and provide copies, if

available. Use a separate sheet of paper if additional space is required.)

28. REMARKS (Attach a separate sheet of paper, if needed.)

29. RECOMMENDATION: APPROVE PARTIAL $ DENY

30. DESIGNATED FINANCIAL AGENT

a. SIGNATURE (Electronic/Typed not accepted) b. TITLE c. DATE SIGNED

31a. COMPLETE UNIT MAILING ADDRESS

d. DSN 

b. POINT OF CONTACT NAME

c. TELEPHONE

e. ADSN/DSSN/UIC

20. COMMANDER'S OR SUPERVISOR'S ENDORSEMENT (Required for active duty, reserves, guard, and Federal civilian employees. Use separate sheet of

21. RECOMMENDATION: APPROVE PARTIAL $ DENY RECOMMEND COLLECTION RATE $

22.a. COMMANDER'S OR SUPERVISOR'S NAME c. DATE SIGNED

f. E-MAIL ADDRESS

(Please print)

b. SIGNATURE (Electronic/Typed not accepted)

(6) NAVY ONLY: AMOUNT UNCOLLECTED AS OF

DATE OF THE COMMANDER'S SIGNATURE: 

$

26. IS THERE ANY INDICATION OF FRAUD, MISREPRESENTATION, FAULT, OR LACK OF GOOD FAITH ON THE PART OF THE CLAIMANT?

YES (Explain) NO

paper LIQHHGHG

 Page 2 of 6 Pages 
PRIVACY ACT STATEMENT 

AUTHORITY: Waiver authority: 10 U.S.C. 1442, "Recovery of Annuity Erroneously Paid;" 10 U.S.C. 1453, "Recovery of Amounts 

Erroneously Paid;" 10 U.S.C. 2774, "Claims for Overpayment of Pay and Allowances and of Travel and Transportation Allowances;" 

32 U.S.C. 716, "Claims for Overpayment of Pay and Allowances, and Travel and Transportation; and E.O. 9397 (SSN), as amended.

Remissions authority: Navy 10 U.S.C. 6161; Air Force 10 U.S.C. 9837 

PRINCIPAL PURPOSES(S): To be used by civilian employees (current, former, or retired) and military members (active, separated or 

retired), and annuitants to request waiver of indebtedness collection for erroneous payments of salary or pay and allowances and 

expense reimbursement or allowances for travel, transportation, and relocation; or in the case of enlisted members, remission of debts.

ROUTINE USE(S): For a complete list of routine uses, visit the applicable systems of records notices:

T7332, Defense Debt Management System: http://dpcld.defense.gov/Privacy/SORNsIndex/DOD-wide-SORN-Article-View/

Article/570181/t7332/

T7335, Defense Civilian Pay System: http://dpcld.defense.gov/Privacy/SORNsIndex/DOD-wide-SORN-Article-View/Article/570184/

t7335/

T7340, Defense Joint Military Pay System – Active Component: http://dpcld.defense.gov/Privacy/SORNsIndex/DOD-wide-SORNArticle-View/

Article/570191/t7340/

T7344, Defense Joint Military Pay System – Reserve Component: http://dpcld.defense.gov/Privacy/SORNsIndex/DOD-wide-SORNArticle-View/

Article/570195/t7344/

DISCLOSURE: Voluntary; however, failure to provide this information will result in initiating administrative or salary offset 

procedures under the provision of the Debt Collection Act of 1982 (Pub. L. 97-365, as amended by Pub L. 104-134, the Debt Collection 

Improvement Act of 1996).

INSTRUCTIONS FOR COMPLETING DD FORM 2789,

WAIVER/REMISSION OF INDEBTEDNESS APPLICATION 

Please note: If you do not agree with the validity of your debt, a waiver request cannot be processed. You must first agree that the debt

is valid. This is not admission to or agreement that you should be responsible for the repayment of the debt. It merely means that you 

agree that you received an erroneous payment or an overpayment. Once you agree with the validity of the debt you may file for waiver at 

that time. Please visit www.dfas.mil/waiversandremissions for guidance with completing and submitting your waiver. 

To complete the DD Form 2789, please follow instructions below. Please note that an incomplete DD Form 2789 will delay the 

processing of the Remission/Waiver consideration. Carefully read and complete all information as requested, and be sure to 

include any required documentation with your submission. If DFAS does not receive a valid DD Form 2789, the indebtedness 

will continue to be collected. For sections 10 through 16, if you need additional space for this information you can attach a typed 

and a signed document. All fields must be filled out. If some fields do not apply to you, please put Not Applicable (N/A). 

INSTRUCTIONS BY SECTION:

1. Type of claim (Remission/Waiver)

 (Required)

Place an “X in appropriate box. All service members may apply for 

Remission. (Army, Navy, AF, and USMC). Waiver applicants please 

refer to http://www.dfas.mil/waiversandremissions.html

for the Remission process. 

USMC-please refer to 

http://www.dfas.mil/waiversandremissions.html

to reference address. The debt had to occur while on Active Duty, 

not National Guard Bureau, or Reserve Duty. 

AF/USMC-use DD Form 2789. Please refer to 

http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2789.pdf

and send the DD Form 2789 to your agency. 

Army - use DA Form 3508. Please refer to http://

armypubs.army.mil/eforms/pdf/a3508.pdf 

and send the DA Form 3508 to the Army (HRC).

DD FORM 2789, JUNE 2019 Page 3 of 6 Pages
3. Rank/Grade (status at the time of debt)

(Required)

Civilians: Grade.

Military: Rank. 

Retirees: Retired rank/rate. 

Annuitants: Not applicable. 

4. Social Security Number (Required) Debtor’s Social Security Number.

5. Agency/Service (Required) Civilian: Check “Other” and specify what Agency at the time 

of debt. 

Military: Mark branch of Service. 

Retirees: Mark branch of Service. 

Annuitants: Mark “Other” and specify “Annuitant”. 

6. Status at the time of debt (Required) 

Please “X” the applicable box and provide date 

(YYYYMMDD) for end of enlistment period (EOE), 

retirement (DOR), or service computation date (SCD), 

as appropriate.

Active: Fill in “EOE”.

Guard/Reserve: Fill in “EOE.

Retired: Fill in “DOR”.

Separated: Fill in “DOS”.

DOD Civilian: Fill in “SCD”. 

Annuitant: Only need to “X” the box, no date needed.

7. Current mailing address (Required) Current mailing address

8. Place of assignment or Employment Civilian: Employing Agency.

Military: Employing Agency/Assignment. 

Retirees: Not applicable (Mark N/A). 

Annuitants: Not applicable (Mark N/A). 

9a. Work Telephone (Required) Work telephone number (if applicable). 

9b. Home Telephone (Required if no work phone) Home and/or cell telephone number. 

9c. E-Mail Address .gov or .mil e-mail preferred. 

10 Type of Debt or Pay and Allowance Erroneously Paid Brief description of debt as stated in debt notification letter. 

11. Gross Debt Amount (Required) Gross debt amount provided on debt notification letter.

12. State the date and how you first became aware of 

the erroneous payment. 

(Required)

Date debt notification letter (or other correspondence, if 

applicable) was received. Attach copy of notification letter 

or other correspondence. 

13. If you were aware of the debt or erroneous payment, 

explain the actions you took to correct the situation.

(Required)

Explain any actions taken to correct the debt or prevent debt 

from occurring. If needed, explanation can continue on 

additional pages. Any additional explanations and 

documentation (emails, letters, etc.) showing your attempts 

should be signed and submitted with the completed form.

14. Reason for requesting a Remission/Waiver and 

why you feel it should be approved. 

(Required)

Explain why you think your Remission/Waiver request should 

be approved. Submit any additional documentation with 

the completed form.

15. For Annuitants, provide name, SSN, and date of 

death of deceased Military member/sponsor.

(Required)

Retirees: Not Applicable (Mark N/A). 

Annuitants: State deceased spouse/sponsor’s full name, SSN, 

and date of death.

DD FORM 2789, JUNE 2019 Page 4 of 6 Pages

 INSTRUCTIONS: Page 1, Section I - Civilian/Military/Retiree/Annuitant Information 

2. Name (Required) 
16a. Attach copies of all pertinent documents

(Required)

Attach any supporting documentation from parts #12 

through #14. 

16b. HR Point Of Contact (POC) (Civilian employees 

only) (Required) Write HR contact and Telephone number.

16c. HR POC phone

17a. If Military or Civilian, did you receive Leave 

and Earnings Statement(s)? (Required) Retirees and Annuitants: Not Applicable.

17b. If Military or Civilian, did you request them on 

on My Pay? (Required) Retirees and Annuitants: Not Applicable.

17c. If Retiree or Annuitant, did you receive a 

Retiree Account Statement?

(Required)

Retirees and Annuitants: Mark “Yes” if you received an 

Account Statement regarding the debt. Mark "No" if you did 

not receive an Account Statement regarding the debt.

If “Yes”, attach a copy of the statement covering before, 

during, and after notification. 

17d. If Retiree or Annuitant, did you review them?

(Required)

Retirees and Annuitants: Mark “Yes” if you reviewed the 

Account Statement. .Mark “No’ if you did not review the 

Account Statement.

18. Have you filed for a Correction of Military

Records? (Required)

Military and Retirees: Mark “Yes” if you have filed for a 

Correction to Military Record. (Please provide all 

documentation from the Board of Corrections concerning their 

findings). Mark “No” if you have not filed for a Correction to 

Military Record. Annuitants can request a change through 

Annuity Pay Office.

19a Signature (Handwritten)

(Required)

Sign form if you certify that your statements on this form are 

true and correct to the best of your knowledge. An unsigned 

form is considered invalid, cannot be processed, and will be

returned.

19b. Job Title/Career Field Civilian and Military: Career Field Retirees: Mark “Retired”

Annuitants: Mark “Annuitant”.

19c. Date signed (Required)

 Mark date form was completed and signed. An undated form is

considered invalid, cannot be processed, and will be returned.

Page 2: Parts 20 through 31. Section I - Active duty/Reserves/Federal Civilian Employees

20. Commander’s or Supervisor’s 

Endorsement

 Please have your commanding officer or supervisor provide a 

 statement giving his or her opinion on the Waiver/Remission 

request. Required for Navy active duty and reserves guard.

Recommended for Federal civilian employees, active duty 

Army, Air Force, and USMC. 

21. Recommendation

22a. Commander’s or Supervisor’s Name

22b. Commander’s or Supervisor’s 

Handwritten Signature

22c. Date Signed

Section II - Report of Investigation. To be completed and signed by Military payroll/travel office/civilian payroll, or finance 

office. (not applicable for retirees, annuitants, or out of service military members).

23a. Gross Debt Amount Amount of Gross Debt.

23b. Type(s) of Payments List type of payments included in debt.

DD FORM 2789, JUNE 2019 Page 5 of 6 Pages

INSTRUCTIONS: Page 1, Section I - Civilian/Military/Retiree/Annuitant Information (Continued)

 
23c. Date(s) of Payment(s) List the dates of payments received.

23d1. Has the debt been validated? Check yes or no.

23d2. Has the debt been posted to the debtor’s records? Check yes or no.

23d3. Remission: Has the collection action been suspended? Check yes or no.

23d4. Waiver: Has finance office suspended collection 

in accordance with DODFMR Vol 5, Ch-31?

Check yes or no.

24a. Entitlement Provide type(s) of entitlement included in debt 

broken down monthly. 

24b. Dates Provide exact dates of the indebtedness. The debt 

must be broken down by month.

24c. Was Paid Provide the amount member was paid, broken down 

by month.

24d. Should have been paid Provide the amount the member should have been paid, 

broken down by month.

24e. Difference Provide the difference amount between what the member was 

paid, and should have been paid. The difference amount must

be broken down by month. 

25. Detailed statement of how and why error occurred. Provide detailed explanation for how and why the error occurred.

26. Is there any indication of fraud, misrepresentation,

fault, or lack of good faith on the part of the

claimant?

Check yes or no, if yes, please provide a detailed explanation.

27. Statement as to whether or not the claimant knew 

or should have been aware of receiving an erroneous 

payment. 

Provide a detailed statement which indicates whether the 

claimant knew or should have known he or she was receiving 

28. Remarks Provide any additional statements, facts, or remarks.

29. Recommendation Provide recommendation for waiver request. 

Please indicate approve, partial, or deny.

30a. Designated Financial Agent Handwritten Signature Provide hand written signature of designated financial agent. 

30b. Title Provide title of signature of designated financial agent.

30c. Date Signed Provide date of signature of designated financial agent.

31a. Complete Unit mailing Address Provide complete mailing address of Unit.

31b. Point of Contact Name

Waiver/Remission request.

31c. Telephone Provide telephone number for the point of contact.

31d. DSN Provide DSN for point of contact.

31e. ADSN/DSSN/UIC Provide applicable ADSN, DSSN, UIC.

31f. E-Mail Address Provide e-mail address for point of contact.

DD FORM 2789, JUNE 2019 Page 6 of 6 Pages

 .

Provide point of contact for questions regarding the 

 

erroneous payments.

INSTRUCTIONS: Page 2, Section II - Report of Investigation (Continued)