/ 

### OLPARTMENTO F •:?'MqDnRTATin M 

### :.- . CT'r^OATlOM^.S . DEPARTMEN T O FTRANSPORTATIO N • —f i r - ' ^ f

f ^ •"-''^ ' - " FEDERALAVIATIO N ADMINISTRATIO N ; . . ^^..^^Z J ; / C 1 O I . o qOFFIC EO FHEARING S ' ' • "" WASHINGTON , D.C . /Lrn l 2 0 201 0 ,':> > M!* ^

^ 

### I n th e Matte r o f Brenda n Airways , LL C 5 f r: ' V " * s < ^- ^ - - "-

^ ^- ' FA A Docke t

No . CP09EA000 7 DM S No . FAA-FAA-2009-003 2 Chie f Administrativ e Law Judg e Yoder COMPLAINANT' S FIRS T RESPONS ET O RESPONDENT' S FIRS T SE T O F INTERROGATORIES , REQUEST S FO RPRODUCTIO N O FDOCUMENTS . AN D REQUEST S FO RADMISSION S Th e Complainan t

reserve s th e righ t

t o supplemen t

th e followin g responses : RESPONS ET O INTERROGATORIE S Interrogator y # 1 Allegatio n 4 o f

sectio n I I o f

th e Complain t

contend s tha t

th e spoile r

serv o actuator s wer e place di n th e maintenanc e mod e durin g maintenance . O n wha t dat e an ddurin g wha t maintenanc e operatio n wer e th e spoile r serv o actuator s place di n th e maintenanc e mode ? Respons e t o Interrogator y # 1 Th e Complainan t

doe s not kno w th e exac t

dat e o f th e maintenanc e at

thi s time , however , i t i s clear tha t th e spoile r

serv o actuator s wer e place di n th e maintenanc e mod e prio r t o th e flight . Th e Complainan t doe s not kno w durin g wha t

maintenanc e operatio n th e spoile r serv o actuator s wer e place di n th e maintenanc e mode , however , i t appear s tha t

th e maintenanc e wa s performe db y AAR . Pursuan t t o 1 4 C.F.R . §121.36 3 Brenda n Airway s i s responsibl e fo r

thi s maintenance . Interrogator y # 2 Pleas e identif

y al l o f th e fact s tha t

yo u conten dsuppor t

Allegatio n 4 o f

sectio n I I o f

th e Complaint . Respons e t o Interrogator y # 2 Prio r t o th e flight

ther e wer e severa l indication s i n th e cockpi t suggestin g tha t

lef t an d righ t win g rol l spoiler s 3 an d5 wer e no t operational , durin g th e flight thes e rol l spoiler s di dno t fimction, an dafter

th e flight

i t wa s determine dthroug hvisua l inspectio n tha t th e spoile r serv o actuator s wer e place di n th e maintenanc e mode . Interrogator y # 3 Allegatio n 7 o f

sectio n I I o f

th e Complain t

contend s tha t

USA300 0 performe d maintenanc e o n th e aircraft' s lef t win g rol l spoiler s thre e an dfive. Pleas e identif y th e maintenanc e performe do n eac ho f thos e lef t win g rol l spoiler s thre e an dfive (limite dt o onl y th e maintenanc e tha t i s reference db y th e Complaint) , an dstat e th e dat e o r date s o n whic hthi s maintenanc e wa s performed . \ ,

### Respons e t o Interrogatory # 3

Se e th e Respons e t o Interrogator y #1 . Interrogatory # 4 Pleas e identif

y al l o f th e fact s that

yo u conten dsupport

Allegatio n 1 2 o f

sectio n I I o f

th e Complaint . Respons e t o Interrogator y # 4 Th e pilot s witnesse dth e ECA M indicat e thi s prio r t o takeoff

, th e E C A M wa s not malfiinctionin g durin g th e flight, i f th e ECA M i s ftmctioning properl y i t wil l indicat e that win g rol l spoiler s ar e not operationa l whe n the y ar e i n th e maintenanc e mode , th e spoile r serv o actuator s for

th e win g rol l spoiler s i n questio n wer e i n th e maintenanc e mod e durin g th e flight. Interrogatory # 5 Pleas e identif

y al l o f th e fact s that

yo u conten dsupport

Allegatio n 1 3 o f

sectio n I I o f

th e Complaint . Respons e t o Interrogator y # 5 Se e th e Respons e t o Interrogator y #4 . Interrogatory # 6 Pleas e identif

y al l o f th e fact s that

yo u conten dsuppor t

Allegatio n 1 9 o f

sectio n I I o f

th e Complaint . Respons e t o Interrogator y # 6 Lef t an drigh t win g rol l spoiler s No . 3 an dNo . 5 wer e no t operabl e durin g th e flight an d pursuan t t o th e aircraft' s ME Lther e i s n o circumstanc e i n whic hth e aircraf t can b e dispatchedfor

flight whe n thes e spoiler s ar e inoperable , an dwhe n th e spoiler s ar e lef t i n th e maintenanc e mod e aerodynami c force s caus e unwante dmovemen t o f th e spoilers . Als o th e first

landin g attemp t

wa s aborte dan dth e aircraf t wa s damage ddu e t o th e inoperabl e win g rol l spoilers . Interrogatory # 7 Pleas e identif

y al l o f th e fact s tha t

yo u conten dsupport

Allegatio n 2 0 o f

sectio n I I o f

th e Complaint . Respons e t o Interrogator y # 7 Se e th e abov e an dth e Complaint . Interrogatory # 8 I s i t th e Administrator' s contentio n tha t th e flight wa s an operatio n tha t

fall s withi n th e scop e o f Part 121 ? Respons e t o Interrogator y # 8

### Objection . Vague .

Interrogator y # 9 I f i t i s th e Administrator' s contentio n tha t th e flight wa s an operatio n tha t

fall s withi n th e scop e o f Part 121 , the n pleas e identif

y al l fact s tha t

support thi s contentio n an dspecif y ho w tha t operatio n fall s withi n th e scop e o f Par t 121 . Respons e t o Interrogator y # 9 Objection . Vague . Interrogatory #1 0 I s i t th e Administrator' s contentio n tha t th e aircraft' s lef

t win g rol l spoiler s thre e an dfive wer e place di n th e maintenanc e mod e durin g maintenanc e performe db y US A 3000 . Respons e t o Interrogator y #1 0 Pursuan t t o 1 4 C.F.R . §121.36 3 i t i s th e Administrator' s contentio n tha t Brenda n Airway s i s responsibl e fo r

al l maintenanc e performe do n th e aircraft . Th e Administrato r doe s not kno w wha t

individual s place dth e aircraft' s lef t win g rol l spoiler s thre e an dfive i n th e maintenanc e mod e prio r

t o th e flight, however , i t i s th e Administrator' s contentio n tha t Brenda n Airway s i s responsibl e for thi s maintenance . Interrogator y #1 1 I f i t i s th e Administrator' s contentio n tha t th e aircraft' s lef

t win g rol l spoiler s thre e an d five wer e place di n th e maintenanc e mod e durin g maintenanc e performe db y USA3000 , the n pleas e identif

y al l fact s tha t

support thi s contentio n an dspecif y whic hmaintenanc e wa s bein g performe dwhe n thes e spoiler s wer e place di n th e maintenanc e mode . Respons e t o Interrogator y #1 1 Se e th e Respons e t o Interrogatorie s No . 1 , 2 , an d10 . Interrogator y #1 2 I f i t i s th e Administrator' s contentio n tha t th e aircraft' s lef

t win g rol l spoiler s thre e an d five wer e place di n th e maintenanc e mod e durin g maintenanc e performe db y USA3000 , the n pleas e identif

y al l fact s tha t

support th e contentio n tha t

th e maintenanc e identifie di n INTERROGATOR Y #1 1 was performe db y USA3000 . Respons e t o Interrogator y #1 2 Se e th e Respons e t o Interrogatorie s No . 1 , 2 , an d10 . Interrogator y #1 3 I f i t i s th e Administrator' s contentio n tha t an y othe r

maintenanc e operatio n wa s improperl y performe do n th e aircraft-asid e fro mth e aircraft' s lef t win g rol l spoiler s thre e an dfive bein g place di n (and/o r lef t in ) th e maintenanc e mode-the n pleas e identif y thi s othe r maintenance . Respons e t o Interrogator y #1 3

### Th e Complainant' s onl y contention s abou t imprope r maintenanc e ar e foun di n th e Complaint . Interrogatory #1 4 Th e Responden t

ha s asserte dt o th e Administrato r tha t th e Responden t

wa s not awar e o f th e spoile r

issu e unti l th e aircraf

t wa s i n th e air . Assumin g onl y fo r th e purpos e o f

thi s interrogatory tha t

th e Respondent' s assertio n i s correct , (a ) doe s th e FA A conten dtha t th e Responden t

shoul dhav e don e anythin g differentl y upo n discover y o f th e inoperabl e spoilers , an di f

s o (b ) wha t

shoul dh e hav e don e differentl y an d(c ) wha t i s th e objectiv e standar dupo n whic hthi s contentio n o f th e Administrato r

i s based . Respons e t o Interrogatory #1 4 Objection . Thi s Interrogator y seek s informatio n tha t woul dno t

lea dt o th e admissio n o f relevan t o r discoverabl e evidence . Interrogatory #1 5 Pleas e provid e th e identity an dtelephon e numbe r (busines s o r

personal ) o f

eac hperso n th e FA A intend s t o cal l a s awitnes s i n thi s matter . Pleas e als o provid e asummary o f th e substanc e o f

th e expecte dtestimon y o f eac hperso n identifie di n respons e t o thi s interrogatory . Respons e t o Interrogator y #1 5 Th e identity o f

an y witnesse s i s amatte r o f tria l strateg y tha t

ha s no t ye t bee n decided . Th e Complainan t

reserve s th e righ t

t o amen dthi s answe r

a s tria l witnesse s ar e identified . Interrogatory #1 6 Pleas e provid e th e identity an dtelephon e numbe r (busines s o r

personal ) o f

eac hperso n th e FA A believe s ha s informatio n o r knowledg e relevan t

t o thi s matter . Respons e t o Interrogatory #1 6 Objection . Overbroad . Undul y burdensome . Furthe r thi s Interrogator y request s informatio n tha t

woul dno t

lea dt o th e discovery o f

relevan t o r admissibl e evidence . Notwithstandin g th e objectio n al l witnesse s wh o testifie di n th e cas e o f Administrato r

v . Surratt an dWalke r

woul dhav e knowledg e relevan t t o thi s matter . Th e telephon e numbe r o f Aviatio n Safet

y Inspector s Laurenc e Johnson , Constantin e Karamargin , Erni e Scardecchio , an dPhili p Stauffer i s 610-595-1500 . Interrogatory #1 7 Pleas e identif

y an dprovid e th e telephon e numbe r for eac hexpert

witnes s th e FA A ma y cal l t o testif

y i n thi s proceeding . Fo r eac hexpert

witnes s identified , pleas e stat e th e subjec t matte r upo n whic heac hi s expecte dt o testify , summariz e th e substanc e o f suc h expecte dtestimon y (including , withou t limitation , identification o f al l facts , treatises , report s an drecord s tha t

for mth e basi s for

suc hopinion) . Respons e t o Interrogatory #1 7

### Th e identity o f an y expert

witnesse s i s amatte r

o f tria l strateg y tha t

ha s not ye t bee n decided . Th e Responden t reserve s th e righ t

t o amen dthi s answe r

a s expert witnesse s are identified . Interrogator y #1 8 Pleas e identif

y an ddocument s an dexhibit s th e FA A intend s t o introduc e int o evidenc e i n th e proceeding . Respons e t o Interrogator y #1 8 Se e th e document s liste dbelow : 1 . Sectio n A o f

th e EIR 2 . Sectio n B o f

th e EI R 3 . Sectio n C o f

th e EI R 4 . N265A V Aircraf

t logboo k for th e flight 5 . MA FAuthorizatio n Form 6 . US A 300 0 GMM o n MA FFlight s 7 . ECA M Fault/Failur e Classification-Airbu s FCO M Vo l 1 8 . ECA M Warning/Cautio n Classification-Airbu s FCO M Vo l 1 9 . Fligh t Warnin g Compute r

Fligh t Phas e Description-Airbu s FCO M VO l 1 10 . PF Rfo r

A/ C N265A V date d5/17/0 8 11 . Recor do f

Telephon e Call-Davi dBea l 12 . Recor do f

Interview-To mWels h 13 . Recor do f

Interview-Eri c Wormse r 14 . Recor do f

Interview-Joh n Teufort 15 . Photo s o f

N265AV' s lef

t win g durin g th e flight 16 . Recor do f

Interview-Jo e Mille r 17 . Fran k Walke r safet y report 18 . Ton y Surrat t

safet y repor t 19 . Photo s o f

wingti p damag e 20 . N265A V aircraf

t logboo k pag e 21 . Jo e Mille r

5/17/0 8 emai l 22 . Airbu s AM M tas k

27-60-0 0 Spoile r

Maintenanc e Practice s 23 . Willia mHoffman 5:20:0 8 9:5 4 A M emai l 24 . Willia mHoffman 5:20:0 8 9:3 1 A M emai l 25 . Phot o MV C 176F—ECA M displa y wit hal l spoiler s i n (o ) positio n 26 . Phot o MV C 179F—ECA M displa y wit hlef t win g spoiler s 3 & 5 i n (m ) positio n 27 . Airbu s FCO M Syste mDescriptio n o f Fligh t Control s 28 . Fligh t Control s Control s an dIndicator s fro mUS A 300 0 FCO M 1.27.4 0 P1 3 29 . Brenda n Airway s Norma l Checklis t 30 . SO Pfo r

Tax i fro mA32 0 FCO M 3.03.1 0 P . 2 31 . Fligh t Control s Control s an dIndicator s fi-omUS A 300 0 FCO M 1.27.4 0 P9 32 . DFD Rdata-rol l comman dfro mCaptain' s positio n 33 . DFD Rdata-rol l comman dfro mFirs t Officer' s positio n 34 . DFD Rdata-Spoile r

(2L , 2R , 3L , 3R , 4L ) position s durin g Captain' s flight contro l chec k rol l inpu t

### 35 . DFD Rdata-Spoile r (4R , 5L , 5R ) position s durin g Captain' s flight contro l chec k rol l inpu t 36 . DFD Rdata-Spoile r

(2L , 2R , 3L , 3R , 4L ) position s durin g Firs t Officer' s flight contro l chec k

rol l inpu t 37 . DFD Rdata-Spoile r

(4R , 5L , 5R ) position s durin g Firs t Officer' s flight

contro l chec k rol l inpu t 38 . DFD Rdata—lef

t win g "down " rol l comman dfromFirs t Officer' s position . 39 . DFD Rdata-Spoile r

(2L , 2R , 3L , 3R , 4L ) position s durin g lef t win g "down " rol l comman dfromFirs t

Officer' s position . 40 . DFD Rdata-Spoile r

(4R , 5L , 5R ) position s durin g lef t win g "down " rol l comman d fro mFirs t Officer' s position . 41 . DFD RSummary Grap h8 showin g spoile r position s for

entir e flight 42 . US A 300 0 Airiine s ME LPag e 2-27-1 0 43 . US A 300 0 Airline s ME LPag e 2-27-1 1 44 . US A 300 0 Airiine s ME LPag e 2-27-1 2 45 . US A 300 0 Airiine s ME LPag e 2-27-1 3 46 . US A 300 0 Airiine s ME LPag e 2-27-1 4 47 . US A 300 0 Airiine s ME LPag e 2-27-1 5 48 . Maintenanc e Contro l Shif t Turnove r

Lo g for 5/17/0 5 Page s 23-3 5 49 . May 30 , 200 8 LO I t o Brenda n Airway s 50 . Jun e 11 , 200 8 respons e t o LO I 51 . Even t Summary Timelin e 52 . US A 300 0 Airiine s ME LTASK 27-64-0 1 Pag e 3-27-1 1 53 . US A 300 0 Airiine s ME LTAS K 27-64-0 1 Page s 4-27-2 5 t o 4-27-2 9 54 . Airbu s A 3 2 0 Aircraf

t Maintenanc e Manua l 27-00-0 0 Page s 1- 8 55 . Jun e 16,200 8 Josep hGuhi n lette r t o Laurenc e Johnso n 56 . Jun e 13 , 200 8 Jo e Mille r lette r t o Josep hGuhi n 57 . Documen t

title dGW Y 7265-1 7 May 200 8 signe db y Josep hMille r 58 . May 22 , 200 8 lette r

fromThoma s Marti n t o Jac k Eastma n 59 . Jun e 2 , 200 8 lette r

fromThoma s Marti n t o Willia mHoffma n 60 . Jun e 4 , 200 8 lette r

fro mThoma s Marti n t o Willia mHoffma n 61 . Augus t

12 , 200 8 lette r

fromThoma s Marti n t o Willia mHoffman 62 . Jun e 3 , 200 8 lette r

fro mAA Rservice s t o Lui s Carmon a 63 . May 30,200 8 lette r

fro mAA Rservice s t o Lui s Carmon a 64 . Chai n o f

email s fro mPhi l Stauffer 6/16/200 8 t o Ti mDulin ; fro mTi mDuli n t o Eri c Blancaneaux ; fro mChristin e Escal at o Ti mDulin ; an dTi mDuli n t o Phil s Stauffer . 65 . Documen t

date dMay 29 , 200 8 sen t fromDellori s McGoldric ht o Cha s Nei l (Thi s documen t i s mor e o r

les s acove r

pag e o f th e DFD Rdat afor

th e flight whic hi s availabl e o n aC D i n th e possessio n o f th e Complainant . Thi s DFD Rdat aconsist s o f thousand s o f

page s o f dat aan dwil l not

b e turne dove r

at thi s tim e a s mos t

o f th e dat ai s no t

relevan t t o thi s cas e an dupo n informatio n an dbelie f th e Responden t

alread y possesse s thi s data) . 66 . N265A V Grap h1 67 . N265A V Grap h8

### Interrogatory #1 9

I s i t th e Adminisfrator' s contentio n that Responden t

wa s aware , befor e take-of f an d durin g th e flight, tha t

th e spoiler s wer e no t

ftmctioning properly ? If th e answe r

t o thi s questio n i s "yes, " the n pleas e identif y eac hnatura l perso n wh o was "aware " an didentif y an y fact s o r

evidenc e tha t

support s th e Administrator' s clai mthat th e individua l wa s "aware" . Respons e t o Interrogator y #1 9 Botho f th e pilot s wh o operate dth e aircraf t durin g th e flight

eithe r wer e awar e tha t

th e aircraft' s ECA M indicate dtha t lef t an dright win g rol l spoiler s 3 an d5 wer e no t operational . Furthermore , i f th e pilot s actuall y performe daflight contro l chec k

the y woul dhav e bee n awar e that th e spoiler s wer e no t

ftmctioning properl y prio r t o takeoff

. Th e fact s ar e tha t

th e pilot s admit

the y sa w th e ECA M indications , th e ECA M syste m wa s functionin g properly , i f th e ECA M syste mi s ftmctioning properl y th e ECA M wil l sho w tha t thes e spoiler s ar e not

operationa l i f

the y ar e pu t

i n th e maintenanc e mode , th e flight contro l chec k

require s th e pilot s t o tes t th e spoilers , an di f

th e spoile r

serv o actuator s for

th e spoiler s ar e i n th e maintenanc e mod e the n th e spoiler s wil l not fimction durin g th e flight

contro l check .

### RESPONS ET O PRODUCTIO NREQUEST S

Productio n Reques t

# 1 A cop y o f

selecte ddocument s ha s bee n previousl y provide db y th e Administrato r t o th e Respondent . Pleas e provid e eac hdocumen t tha t ha s bee n collecte dand/o r retaine da s a par t o f th e FAA' s investigatio n int o th e flight, but ha s no t ye t bee n release dt o Respondent . Respons e t o Productio n Reques t # 1 T o avoi dconfiasio n th e Administrato r i s producin g al l o f

th e document s reference di n Respons e t o Interrogatory No . 18 . Productio n Reques t

# 2 Pleas e provid e eac hdocumen t o r recor dindicatin g th e meanin g o r meaning s o f

th e ambe r LA FDEGRADE D messag e o n th e aircraft' s ECAM . I f al l responsiv e document s wer e include di n th e EIR , the n areferenc e t o th e specifi c page s that ar e responsiv e woul db e sufficient t o mee t thi s reques t

for production . Respons e t o Productio n Reques t # 2 Se e th e attached . Productio n Reques t

# 3 Pleas e provid e eac hdocumen t o r recor dsuggestin g tha t

th e aircraft' s ECA M indicate d tha t an y win g spoiler s wer e not operationa l durin g th e flight, but prio r t o take-off. If

al l responsiv e document s wer e include di n th e EIR , the n areferenc e t o th e specifi c page s tha t ar e responsiv e woul db e sufficien t t o mee t thi s reques t

for production . Respons e t o Productio n Reques t # 3 Se e th e attached . Productio n Reques t

# 4 Pleas e provid e eac hdocumen t o r recor dsuggestin g tha t

th e responden t

wa s awar e tha t th e aircraft' s ECA M indicate dtha t an y win g spoiler s wer e not operationa l durin g th e flight, but prio r t o take-off. I f

al l responsiv e document s wer e include di n th e EIR , the n a referenc e t o th e specifi c page s tha t ar e responsiv e woul db e sufficient t o mee t thi s reques t for production . Respons e t o Productio n Reques t # 4 Se e th e attached . Productio n Reques t

# 5 Pleas e provid e eac hdocumen t o r recor dsuggestin g tha t

th e aircraft' s ECA M indicate d tha t an y win g spoiler s wer e not operationa l durin g th e flight, bu t after take-off. I f

al l responsiv e document s wer e include di n th e EIR , the n areferenc e t o th e specifi c page s tha t ar e responsiv e woul db e sufficien t t o mee t thi s reques t

for production .

### Respons e t o Productio n Reques t # 5 Se e th e attached . Productio n Reques t

# 6 Pleas e provid e eac hdocumen t o r recor dsuggestin g tha t

th e responden t

wa s awar e tha t th e aircraft' s ECA M indicate dtha t an y win g spoiler s wer e no t operationa l dviring th e flight, but after takeoff. I f

all responsiv e document s wer e include di n th e EIR , the n a referenc e t o th e specifi c page s tha t ar e responsiv e woul db e sufficien t t o mee t thi s reques t for production . Respons e t o Productio n Reques t # 6 Se e th e attached . Productio n Reques t

# 7 T o th e exten t

tha t suc hdocument s hav e no t alread y bee n provided , pleas e provid e eac h documen t o r recor dtha t

support s an y allegatio n mad e b y th e FA A i n th e Complain t i n thi s case . Respons e t o Productio n Reques t # 7 Se e th e attached . Productio n Reques t

# 8 Pleas e provid e al l note s take n b y an y FA A inspecto r wit hrespec t

t o thi s case . I f

al l responsiv e document s wer e include di n th e EIR , the nareferenc e t o th e specifi c page s tha t ar e responsiv e woul db e sufficien t t o mee t thi s reques t

for production . Respons e t o Productio n Reques t # 8 Objection. Vague . Furthe r thi s Interrogatory request s informatio n that wil l not lea dt o th e discovery o f

relevan t o r admissibl e evidenc e an dinclude s informatio n tha t i s protecte db y attorne y clien t privilege . Notwithstandin g th e objectio n se e th e attached . Productio n Reques t

# 9 Pleas e provid e al l FA A policie s tha t provid e guidanc e o n maintenanc e acceptanc e flights. Respons e t o Productio n Reques t # 9 Objection. Thi s Interrogator y request s informatio n tha t wil l not lea dt o th e discovery o f relevan t o r admissibl e evidence . Notwithstandin g th e objectio n FA A policie s ar e readil y availabl e t o th e publi c online . Productio n Reques t

#1 0 Pleas e provid e eac hdocumen t (tha t wa s no t previousl y provided ) tha t respond s t o an y interrogatory propounde dt o th e FA A fro mth e Respondent . Respons e t o Productio n Reques t #1 0

### Objection. Overbroad , vague , an dundul y burdensome . Notwithstandin g th e objectio n

se e th e attache ddocimients . Productio n Reques t

#1 1 Pleas e provid e th e entirety o f eac hEI Ran dal l othe r

investigativ e record s associate dwith th e investigatio n o f

AA Ri n relatio n t o th e incident s describe di n th e Complaint . Fo r you r referenc e (bu t

no t t o b e construe da s alimitation ) on e relevan t FA A investigatio n file numbe r

ma y b e 2008SO190220 . Respons e t o Productio n Reques t #1 1 Objection . Thi s Interrogator y request s informatio n tha t wil l no t lea dt o th e discovery o f relevan t o r admissibl e evidence . Beside s th e EI Rnumbe r yo u cit e abov e th e onl y othe r know n EIR s ar e th e one s for pilot s Surratt

an dWalke r

th e releasabl e portion s o f whic h yo u hav e previousl y bee n provided . Concernin g th e EIRyo u cit e th e cas e wa s close d wit hn o actio n an di s schedule dfor expungement . I f

an dwhe n acop y o f

thi s EIRca n b e obtaine di t

wil l b e provide di n asubsequen t respons e t o discovery . Productio n Reques t

#1 2 Pleas e provid e eac hothe r EI Rassociate dwit hth e investigatio n o f an y othe r

part y i n relatio n t o th e inciden t

describe di n th e Complaint . Respons e t o Productio n Reques t #1 2 Th e releasabl e portion s o f th e Surratt

an dWalke r

EIR s hav e previousl y bee n provide dt o you .

1 0

### RESPONS ET O REQUES T FO RADMISSION S

Admissio n Reques t

# 1 Th e Administrato r

admit s tha t

th e Responden t

di dnot kno w that

th e aircraft' s spoiler s wer e i n maintenanc e mod e unti l after th e flight. Respons e t o Admissio n Reques t # 1 Den y Admissio n Reques t

# 2 Th e Administrato r

admit s tha t

th e Responden t

di dno t kno w tha t

ther e wa s aproble m wit hth e spoiler s unti l after th e aircraf

t ha dlef t th e groun dfor

th e flight. Respons e t o Admissio n Reques t # 2 Deny Admissio n Reques t

# 3 Th e Administrato r

admit s th e Captai n Surratt , apilo t o n th e flight, di dnot

kno w that ther e wa s aproble mwit hth e spoiler s unti l after th e aircraf

t ha dlef t th e grotm dfor

th e flight. Respons e t o Admissio n Reques t # 3 Den y Admissio n Reques t

# 4 Th e Administrato r

admit s tha t

Captai n Walker , apilo t

o n th e flight, di dno t

kno w tha t ther e wa s aproble mwit hth e spoiler s unti l after th e aircraf

t ha dlef t th e groun dfor

th e flight. Respons e t o Admissio n Reques t # 4 Deny Admissio n Reques t

# 5 Th e Adminisfrato r

admit s tha t

th e USA300 0 Pilots ' Quic k Referenc e Handboo k

provide s aprocedur e fo r

landin g wit hinoperativ e spoilers . Respons e t o Admissio n Reques t # 5 Admi t Admissio n Reques t

# 6 Th e Administrato r

admit s tha t

th e U S A 3 00 0 A 3 2 0 flight manua l provide s aprocedur e for landin g wit hinoperativ e spoilers . Respons e t o Admissio n Reques t # 6 Admi t
1 1

### Admissio n Reques t # 7 Th e Administrato r

admit s that

o n th e first

landin g attemp t

durin g th e flight, th e Responden t

followe dth e procedur e for landin g wit hinoperativ e spoiler s tha t wa s foun d i n th e flight

manua l an dth e Quic k

Referenc e Handbook . Respons e t o Admissio n Reques t # 7 Th e Complainan t

ha s n o knowledg e a s t o whethe r th e Responden t

followe dth e procedur e for landin g withinoperativ e spoilers . Admissio n Reques t

# 8 Th e Administrato r

admit s that

o n May 19 , 2008 , th e USA300 0 filed avoluntar y disclosur e repor t

concernin g th e inciden t

describe di n th e Complaint . Respons e t o Admissio n Reques t # 8 Admi t Admissio n Reques t

# 9 Th e Administrato r

admit s that

o n Jun e 2 , 2008 , th e Administrato r sen t alette r acceptin g th e voluntary disclosur e report filedb y U S A 3 00 0 concernin g th e inciden t describe di n th e Complaint . Respons e t o Admissio n Reques t # 9 Admit , but

not e tha t o n Augus t

12 , 200 8 th e Complainan t sen t anothe r lette r rescindin g th e acceptanc e o f

th e voluntar y disclosure . Admissio n Reques t

1 0 Th e Administrato r

admit s that

th e documen t

attache da s appendi x A i s atru e an dcorrec t cop y o f alette r sen t t o th e FA A b y AA Ro n o r abou t May 30 , 2008 . Respons e t o Admissio n Reques t #1 0 Admi t Admissio n Reques t

#1 1 Th e Administrato r

admit s tha t

th e docimien t

attache da s appendi x A addresse s th e maintenanc e incident s describe di n th e allegation s o f th e Complaint . Respons e t o Admissio n Reques t #1 1 Th e documen t

attache da s appendi x A speak s for itself. Admissio n Reques t

#1 2 Th e Administrato r

admit s tha t

th e documen t

attache da s appendi x B i s atru e an dcorrec t cop y o f alette r sen t b y th e FA A t o US A 300 0 o n o r abou t May 22 , 2008 . Respons e t o Admissio n Reques t #1 2 Admi t
1 2

### Admissio n Reques t #1 3 Th e Administrato r

admit s tha t

th e documen t

attache da s appendi x C i s atru e an dcorrec t cop y o f alette r sen t b y th e FA A t o US A 300 0 o n o r abou t Ma y 30 , 2008 . Respons e t o Admissio n Reques t #1 3 Admi t Admissio n Reques t

#1 4 Th e Adminisfrato r

admit s tha t

th e documen t

attache da s appendi x D i s atru e an dcorrec t cop y o f alette r sen t b y th e FA A t o US A 300 0 o n o r abou t Jun e 2,2008 . Respons e t o Admissio n Reques t #1 4 Admi t
Respectfiill y submitted , Alfre dR . Johnson , Jr . Regional Coimse l 

# r/M . By : /X & /

/>-

—Date : / / /9/A ^ M . Cohe n Attorne y Federal Aviatio n Administratio n 1 Aviatio n Plaz a Jamaica , N Y 1143 4 Telephone : 71 8 553-327 0 Facsimile : (718)995-569 9

1 3^ ±OK J ~ L

ENFORCEMEN T INVBSTIGATIV B RBP^.^ C (Rea d Orde r 2150. 3 fo r instructions ) Repor t Numbe r 2008EA17003 8 Relate d .....imbe r 2008EA17003 9 ALLEGE D VIOLATO R IDENTIFICATIO N 1 . Nam e DB ANam e Designato r U30 A BRENDA NAIRWAY S LL C US A300 0 AIRLINE S 2 . Addres s (Includ e zi p code ) MULLEN , JOH NJ PRESIDEN T 33 5 BISHO P HOLLO W ROA D SUIT E 10 0 NEWTOW NSQUAR E P A1907 3 TELEPHON E NUMBE R 5 . 7 .
8 . FAACert . # 1 U30A762 J 1 (610 )

6 . FAA SCHE D Aviatio n Employe r AIRCRAF T MAK E AIRBU S 323-123 4 1 3 Certieicat a AI R CARRIE R

ENGINE , PROPELLER , 1 9 . MODE L A3202i a . DAT E O F Typ e 1 12 1 &/0 | BIRT H / / 1 4 .

SMAL L BUSINES S CONCER N

COMPONEN T O R APPLIANC E INVOLVE D 

## 1 1 10 . IDENT . NUMBE R ACF T S N42 7 2fi5A V SE X

11 . Ovme r Nam e 12 . Addres s (Includ e zi p code )

ALLEGE D VIOLATIO N I 13 . Dat e Occurre d | 14 . Tim e | IS . Dat e Know n t o FA A| 16 . Regio n o f Disco v I 2008/05/1 7 I 11:0 0 j 2008/05/1 7 j S O I 17 . Locatio n Se c Ca t

Airpor t I D • o 

# d ^ ^ a;/.)A^ .Uj-i .

## SECTIO N B Statemen t o f Cas e an dFactor s Affectin g Sanctions : Brenda n Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 1 ofl O I . STATEMEN T O FCAS E Summary ; O n Ma y 17,2008 , Brenda

n Airway s LLC , db aUS A 300 0 Airlines , (al4CF RPar t 12 1 Air Carrier , Certificate Number U30A762A , performe dates t flight (Maintenanc e Acceptanc e Flight-MAF) o f aircraf t N265AV departin g fromMiam i International Airport , (MIA) Miami , Florida . Thi s flight followedth e releas e o f

th e aircraf

t from a length y maintenanc e check (4 0 -t - days ) b y thei r

Substantia

l Maintenanc e Provider

(AAR Aircraf t Service s Inc . - Certificate dRepair Statio n No . XE4R645M) . N26 5 A V too k of f an dflew a**tes

t flight profile " fo r ove r 3 hour s wit

h4 primar y flight contro l rol l spoiler s inoperative . Durin g landin g th e aircraft' s lef t win g tip contacte dthe runwa y damagin g th e wingti p fence . Detail s of Case ; Th e onl y flight

flown b y N265A

V o n Ma y 17,2008 , wa s fromKML \t o KMI A andi s liste do n Aircraf

t Logbook pag e number

066670 . Th e purpos e o f

th e tes t flight, identifie da s flight

115765 , wa s recorde di n th e logbook a s a"Leas e Retur

n andHanga

r Chec k MAF " (Maintenanc e Acceptanc e Flight) . (lOPl
- N265A V Aircraf t Logboo k fo r fliglit on Ma y 17,2008 ) Th e Brenda

n Airway s MA

FAuthorizatio n For

m(M-35) , referencedin th e aircraf t logboo k entr y fo r thi s flight, state dth e purpos e o f th e flight a s "Acceptanc e flight

tes t fo r redeliver to lessor andpos t maintenanc e visit. " (TO

P2
- MA FAuthorizatio n For mfo r tes t flight o n 05/17/2008 ) Th e certificate holder' s GM M (Genera

l Maintenanc e Manual ) state s th e "US A 300 0 Engineerin g Representativ e wil l advis e th e Captain o f th e specifi c reaso n fo

r th e Maintenanc e Acceptanc e Flight . Th e repairs , replacements , adjustment s o r questionabl e condition s tha

t warrant th e Maintenanc e Acceptanc e Fligh t will b e covered , wit

h particula r emphasi s o n condition s involvin g flight controls. " (IOP 3 -US A 300 0 Genera l Maintenanc e Manua l o n MA Fflights ) Al l Airbu s A320 aircraf

t ar e equippe dwit

ha n Electroni c Centralize dAircraf t Monitor (ECAM) , whichmonitor s equipmen t statu s an dalert s th e flight

crew t o equipment failure s on th e aircraft . Equipmen t failure s are classifiedb y 3 classes . Clas s 1 message s are th e most

urgent andsignifican

t o f th e messag e classes . Clas s 1 failure s alway s aler t th e crew with : • a n aura l warning , • aMaste

r Warnin g o r

Master Cautio n Ligh

t • adispla

y o f th e faul t messag e in ambe

r text on the flight

dec k ECA M Cathode Ra y Tube .( 

## 1 

## SECTIO N B Statemen t of Cas e an dFactor s Affectin g Sanctions : Brenda n Airway s LL C (db aUS A 300 0 Airiines ) EI RFile : 2008EA17003 8 Pag e 2 o f 1 0 Th e ECA M messag e referencedin thi s EI R("F/CTLSPL

RFAULT' ) i s aClas s 1 message . (10P 4 —ECAM Fault/Failur e Classiflcation
- Airbu s FCO M Vo l 1 ) ECA M Clas s 1 message s are furthe r categorize danddisplaye di n "Levels" . An ECA M Clas s 1 , Level 2 i s aCaution Aler t andcorrespond s to a

n abnorma l conditio n whic h require s immediat

e crew awareness . It

i s alway s accompanie db y • aSingl e Chime , • a n illuminatio n ofth e Master Cautio n light , • adispla

y ofth e faul

t in ambe r tex t • a n automati c call-u

p o f th e STATU S synopti c pag e relevant t o th e Cautio n Alert . Th e ECA M messag e referencedin thi s EIR("F/CTLSPL RFAULT' ) i s aClas s 1 Level 2 message . (IOP 5 —ECAM Warning/Cautio n Classificatio n - Airbu s FCO M Vo l 1 ) Al l Airbu s A32 0 aircraf

t ar e equippe dwit

haCentralize dFault

Displa y System(CFDS ) whic hrecorde dhistorica

l faults andwarning s displaye dt o th e crew . Eachrecord identifie s the tim e o f

faul t andwarnin g occurrenc e andth e aircraft' s phas e o f flight (a s determine db y th e Fligh

t Warnin g Computer) . Th e CFD S systemprovide s aprinte d Pos t Flight Repor t (PFR ) a t th e completio n o f

ever y flight. Thi s repor

t record s a summar y o f faults , th e UTC time o f

fault occurrence , an

dth e flight

phas e durin g whic h fault s were logged . For

safet y reasons , th e Centralize dFault Displa y Systemi s designe dan

dprogramme dto hide (no t display ) som

e ECA M message s durin g th e 3 critical takeof

f andlanding phase s o f

flight (identifieda s P

H 3,4 , 5 , 7 , 8) . (IOP 6 - Fligh t Warnin g Compute r

Fligh t Phas e Description
- Airbu s FCO M Vo l 1 ) O n 05/17/200 8 a

t 171 7 UTC , afte

r th e star t ofth e first

engin e (identifieda s Flight Phas e 2 indicate db y PH 2 on th e PFR) , N265AV' s CFD S recordedth e following ECA M Cautio n Message , "F/CT

LSPL RFAULT ' on th e PF

R(shown highlighte di n green o n lOP) . Thi s wa s th e first

o f thre e identica

l faul t warning s o n th e ground . Thi s faul t wa s confirme dandlogge don th e PF Rb y bot hofth e aircraft' s Electroni c Fligh t Contro l System(EFCS ) computers . Ove r th e next 2 minutes , th e PF

Rrecordedmultipl e resets , frompersonnel o n th e flight deck , ofth e aircraf

t Spoile r Elevator Computer s (SEC) . Thes e computers , among othe r functions , contro l th e aircraft' s primar y flight contro l rol l spoilers . Th e reset s of

thes e computer s are loggedas "F/CT LSE C 1 , 2 , o r 3 FAULT ' o n th e PFR . (IOP 7 -Cop y o f PFRsubmitte dby Brendan Airway s for Fligh t U576 5 o n 05/17/2008 ) Th e las t faul t recorde do

n the PF Rwhil e on th e groun

di n Fligh t Phas e 2 (PH2 ) wa s a

n ECAM Cautio n Messag e of "F/CT LSPL RFAULT ' a

t 1720UTC . Thi s occurre dprio r t o take-of f a t 172 5 UTC . The nex

t F/CT LSPL RFAUL T wa s recordedon th e PF

Ra t 173 2 UTC afte

r additiona l reset s ofth e Spoile

r Elevator Computers fromth e flight deck . A t thi s time , N265A

V was i n Fligh t Phas e 6 (PH6) , whic

hstart s a t a n altitude o f

1500

## SECTIO N B Statemen t

of Cas e an dFactor s Affectin g Sanctions : Brenda n Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 3 o f 1 0 feet . (IOP 7 -Cop y o

f PF Rsubmitte db y Brenda n Airway s for Fligh t U576 5 o n 05/17/2008 ) Maintenanc e personne l riding in th e cabin durin g th e flight state the y sa

w rol l spoiler s 3 & 5 "floating " (raise dupwards ) durin g th e entire flight regime . (IOP8 athroug h IOP8d—Witnes s statement s fro mpersonne l onboar dth e flight. ) Photograph s supplie db y Brenda n Airway s i n respons e t o FA A Letter o f Investigatio n date d05/30/200 8 sho w lef t win g rol l spoiler s 3 & 5 deflectedupward . (IOP 9 — Photograph s of

N265AV' s lef

t win g durin g Fligh t

U5765 ) Durin g th e approachfo

r landin g a t MIA , N26 5 A

V lande d"hard " and'*rolle dhardleft " a s describe di n statement s b y thos e on-board . All witnes s statement s describ e th e aircraf t bouncin g upward s androllin g lef t win g down . Th e Director o f Maintenanc e mentione dnoticin g tha

t th e "aircraf

t wa s no t flaring... bot

hmai n gears hit , came up and rolle dleft. " H e remember s hearin g on e ofth e flight crew state "we'r e losin g it " andth e other answe r " I know" . A go-aroundwa s initiate dandth e subsequen t landin g wa s accomplishe dsuccessfully wit hamodifiedflap andincreasedspeedconfigui'ation . Emergenc y vehicle s wer

e statione dalon g th e runwa y durin g th e landing . (lOPS athroug h(OP8d—Statement s fromcrewmembcr s onboar dth e flight) (lOPlO—Statemen t

fro mBrenda n Airway s Directo r o f Maintenanc e Jo e Miller ) (lOPll—Safet y repor t

submitte dt o Brenda n Airway s b y Captai n Fran k Walker ) (IOP12—Safety repor t

submitte dt o Brenda n Airway s b y Captai n Ton y Surratt. ) An inspectio n o f

N265AV wa s accomplishedb y Brenda n Airway s an

dAA RAircraf t Service s maintenanc e personne l upo n arriva l a t th e ramp . I

t reveale dtha

t th e lef t wingti p fenc e wa s damage dandth e lower par t ofth e wingtip fence an

dlower stati c wick

were missing . (IOP1 3 —Photo s o f Wingti p Fenc e damag e submitte db y Brenda n Airways ) A statement

entere din th e aircraf

t logbook o n 05/17/2008 , afte

r th e flight, include s th e comment "L/ H win g ti p damageda

t landing. " (IOP14—Cop y o f N265A V aircraf t logboo k page ) An investigatio n accomplishe dimmediat e afte r N265AV s arriva

l a t th e ram p on Ma y 17 , 2008 , b y representative s o f AA RAircraf t Service s Inc . an

dBrenda n Airway s reveale d tha t th e hydrauli c confrol s fo

r rol l spoiler s 3 & 5 o n the lef t wing wer e selecte dt

o th e (M ) manua

l "bypass " position . Thi s wa s statedi n a n email fro mthe Director

o f Maintenanc e t

o the FA A on-scene investigator s i

n MI A o n Ma y 17 , 2008 . It

i s als o confirme db y the US A 300 0 lin e enginee r who , along wit

hthe AA Rrepresentative ,( I 

## SECTIO N B Statemen t

of Cas e an dFactor s Affectin g Sanctions : Brenda n Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 4 o f 1 0 accomplishe dth e inspection . Th e Maintenanc e Contro l Shif t Lo g fo r 05/17/200 8 als o contain s information on th e spoila: s foun din th e (M ) position . (lO P15—Emai l statemen t b y Jo e Miller , DO M US A 300 0 t o FA A on-scen e investigator s in MIA ) (lO P8 a- Recor dof

Telephon e Cal l - Davi dBeale , CL ELin e Enghiee r (lO P24—Maintenanc e Contro l Shif t lo g fo r 05/170 8 (pag e 30 ) Th e (M ) manua

l positio n ofth e spoiler s i s amaintenanc e function onl y andallow s technician s t o mov e th e rol l spoiler a s neededb y han ddurin g maintenance . Th e Airbu s Aircraf t Maintenanc e Manua

l (AMM ) doe s no t

permi t an y spoiler hydrauli c contro l t o b e lef t in th e (M ) positio n fo

r flight. A Cautio n Note in th e AM M state s tha

t i f th e spoiler i s lef t in th e (M ) positio n "aerodynami c force s will caus e unwante dmovement o f th e spoiler. " (IOP16—Cop y o

f Airbu s Maintenanc e AM M tas k 27-60-00—Spoiler

Maintenanc e Practices ) O n Ma y 19,2008 , th e FA

A requeste dtha

t Brenda n Airway s replicate th e spoiler serv o contro l valv e setting s tha

t wer e present on th e MA

Fflight o n Ma y 17,2008 . Brenda

n Airway s providedphotograph s o f N265A V flight deck ECA M display s taken when al l rol l spoiler s are in th e (O ) "operational " position . Additionally , Brenda n Airway s provide dphotograph s o f

N265A V flight deck ECA M display s taken whe n th e lef t win g rol l spoiler s 3 & 5 were hydraulically bypasse db y selectio n ofth e (M ) '*manual " position . • PhotographNo . 1 (lO P17c) show s th e ECA M displa y five green line s o n bot

h side s o f ttie letter s "SP

D BRK " when all rol l spoiler s are operationa l andno t deployed . • PhotographNo . 2 (lO P17d ) show s th e ECA

M display s a

n amber lin e and nxmiber , corresponding wit

hth e faultedrol l spoiler , whe n th e lef t win g rol l spoiler s 3 & 5 are mechanically selecte dto th e (M ) position . Thi s photo als o show s th e right

wing rol l spoiler s 3 & 5 are als o lockedout hydraulicall y b y th e controlling Spoiler

Elevator Computer s exactly a s i t

occurreddurin g Flight U5765 . Th e right

wing spoile

r lockout i s aresult ofth e flight

contro l compute

r recognizin g tha

t the corresponding lef

t win g spoiler s are faulted , providin g symmetrica

l flight control fo r bot hwings . o Th e "LAFDEGRADED " ambe r messag e i s afunction ofth e # 5 spoiler serv o bein g in lef

t in the (M) position . Thi s messag e doe s no t show when the # 5 spoile r serv o i s in the (O ) positio n (see lO P17c) . (lOP17 athroug h17d—Email submissio n an dphoto s by Brendan Airway s on 05/20/200 8 t o FA

A Certificat e Managemen t Team ) (IOP17e—Airbu s descriptio n o f LA FDEGRADED message )

## SECTIO NB Statemen t

o f Cas e an dFactor s Affectin g Sanctions : Brenda n Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 5 o f 1 0 Th e Spoiler

Faul t recorde do n N265AV' s PF Ra t engine startup o n 05/17/200 8 fo r flight U576 5 i s aClas s 1 Level 2 ECA M Alert . A s previously documente din lO P5 , thi s woul dgenerate th e illuminatio n ofth e amber Master Cautio n light , aSingl e Chime an d th e displa y ofth e fault

("F/CTLSPL

RFAULT' ) on th e uppe

r ECA M i n amber

text . I t als o wil l automaticall y displa y th e ECANf

l F/CT LSystemsynopti c pag e o n th e low ^ ECA M display . Thes e multipl e display s aler t th e crew t o th e "los s o f

on e o r mor e flight contro l rol l spoilers. " (IOP18
- Fligh t Control s -Control s an dIndicators—Airbu s FCO M Vol . 1 ) Th e Norma

l Checklis t

use db y Brenda

n Airway s require s aFlight Contro l Check

t o b e accomplishe dbefore takeof f b y th e flight

crew b y bot

hth e Pilo t Flyin g (PF ) an dPilo t No t Flyin g (PNF) . Th e Brenda n Airway s Befor

e Takeof f Checklis t require s th e crew t o verif y th e correc t

operatio n o f

all th e flight

controls , includin g "th e correc t deflectio n an dretractio n o f

al l spoilers. " (Bol ditalic s addedfo r emphasi s in thi s EIR ) (IOP19—Brenda n Airway s Norma l Checklis t 7.01 ) (lO P20—Standar dOperatin g Procedure s (SOP ) fo r Tax i Checklis t

(FCO M 3.03.10 ) submitte db y Brenda nAirways ) Eight flight contro l rol l spoiler s ar

e depicte da s small line s o n th e ECA M Flight Contro l page . (Number

1 spoiler o n bot hwing s i s adedicate dgroundspoiler only. ) Th e indication s on th e ECA

M Fligh t Contro l pag e fo

r roll spoiler s (2 , 3,4 , and5 on bot h wings ) durin g anorma l Fligh t Contro l Check

wouldb e al l line s gree n witharrow s pointin g upward s on ' th e lef t side o r right sid e a s determine db y th e pilot' s flight contro l sid e stic k input . (IOP21

—Flight

Control s —Control s an dIndicators—Airbu s FCOMVoLl ) Th e Digita

l Fligh t DataRecorde

r (DFDR) tabula

r datafo r commandsid e stick

an dflight confrol position s durin g th e flight contro l check

accomplishedsevera

l time s sho w th e lef t win g spoiler s 3 & 5 di dno t deflect upward s when th e lef

t win g "down " command wa s present

fix>meither

th e Captain' s or

Firs t Officer' s side stick . (Th e datahighlighte d i n orang e in thi s lO Pindicate s th e failur e to respondnormally b y lef t win g spoiler s 3 & 5 t o rol l command s fromth e cockpit) . Th e lef t win g spoiler s 2 & 4 alway s showe d deflectio n when commanded . (The datahighlighte din green i n thi s lO Pindicate s th e successful deflection o f

lef t wing spoiler s 2 & 4 i

n respons e t

o cockpit roll commands) . Th e Captain' s flight

confrol chec

k wa s accomplidie da

t 171 8 UTC an

dth e Firs t Officer' s flight

confro l check wa s accomplisheda

t 171 9 UTC . Ther

e i s a n additiona

l Firs t Office r "lef t win g down " commanda

t 172 0 UTC . Ther

e ar e no other roll input s fromth e flight

deck recorde db y th e DFDRdatabetween engin e star t an dlift-of f a t 1725 UTC . In al l o f thes e o f flight contro l tests , lef

t wing roll spoiler s 3 & 5 di dnot deflect accordin g t

o DFDRdata . Thi s indicate dn o satisfactor y flight contro l check

prio r to take-of f (Bol ditalic s addedfo

r emphasis. )( ( 

## SECTIO N B Statemen t of Cas e an dFactor s Affectin g Sanctions : Brenda n Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 6 o f 1 0 Th e summar

y graph(lO P22j ) show s th e spoiler response s durin g th e flight contro l check s befor

e takeof f anddurin g flight. O n th e groundlef t win g rol l spoiler s 3 & 5 di d no t deflec t a t all . I n flight they "floated " respondin g t o aerodynami c force s actin g o n them . (NOTE : Sinc e Brenda n Airway s doe s no t

hav e aFli^ t

Operation s Qualit

y Assuranc e (FOQA) program , th e DFDRdat ai s submissabl e per Order 2150.3 b (IOP22—DFD Rtabula r

dat asubmitte db y Brenda n Afa^ays ) Th e Airbu s Fault/Failure classificatio n state s tha t fo r Clas s 1 failure s "th e failure s mus t b e repaire do r

entere di n th e MinimumEquipmen t Lis t (MEL) befor

e th e aircraf

t can depart. " I t als o contain s asection namedDispatc hConsequences . For Clas s 1 message s (th e clas s in whichthi s F/CLSPOILE RFAUL T i s classified) th e guidanc e i s t o refe r to MELfo r GO/NO GO decisions . (IOP4—ECA M Fault/Failur e Classification
- Airbu s FCO M Vo l 1 ) Brenda n Airway s ME

Lrequire s amaintenanc e procedure b e accomplishe dbefore th e aircraf t ca n b e dispatche dwit

han y spoiler fault . Th e ME

Ldoe s not permi t deferra l fo r th e combinatio n o f

spoiler s ( 3 & 5 ) indicate dinoperativ e durin g th e flight contro l check . (IOP2 3 —Brenda n Airway s ME Lfor inoperativ e spoilers ) Th e Brenda

n Airway s Maintenanc e Confro l Shif t Turnove r Lo g fo r Ma y 17 , 2008 , ha s n o recor do f acal l fromN265A

V to repor t any problemwit

hth e spoiler s o r

discus s MELprocedure s prior

t o takeoff . O n pag e 3 0 o f

thi s report , th e lo g report s th e unsatisfactor

y MA Fflight an dtha t th e aircraf t struck it s lef t wing o n th e runway . On pag e 3 4 o f

thi s report , ther

e i s anote ofth e spoiler s foun di n th e (M ) positio n upo n examination . (IOP24—Brendan Airway s Maintenanc e Contro l Shif t Turnove r

Log ) A Letter o f Investigatio n (LOI) wa s sen t on Ma y 30 , 2008 , to Brenda

n Airway s LLC informin g the

mtha t th e matte r wa s under

investigatio n by th e FAA . (IOP25-Cop y o f LO I issue dt o Brenda n Airways ) A respons e t o th e LOI datedJune 11 , 2008 , written b y the Director o f Safet y an d Regulator y Complianc e was receivedfromBrenda n Airways , I

t included2 6 attachment s a s documentation . Som e o f thos e attachment s hav e been include da s Item s o f Proo f in thi s EIR . (IOP26-Cop y o f Brendan Airway s respons e to LOI ) Th e time-lin e visually summarize s event s relativ e t o thi s EI Ran dcombine s datafrom bot hth e PF Ran dDFDR . Th

e time-line indicate s multipl e reset s ofth e SEC s an dfaul t warning s relatin g t

o the spoiler s indicatedon th e PF Rin th e first 3 minute s afte r engine start . The DFDRdat

ashow s the flight

confro l check s wer

e accomplisheddurin g thes e same 3 minutes . The aircraf t was airborne 8 minute s afte r engine start . Whil e the time s ar e take

n directly fromthe Pos t

Flight Repor t (PFR) an dDigita l Fligh t Dat aRecorder

(DFDR ) data , th e timeline i s not

t o scale . I t

i s solel y mean t t o giv e a

# SECTIO N C Item s o f Proo f Brenda n Airway s LL C (db aUS A 300 0 Airlhies ) EI RFile : 2008EA17003 8 Pag e 1 o f 3 

# Item s of Proo f Tabl e of Content s lO P1
- N265AV Afrcraf

t Logbook fo r flight o n Ma y 17,200 8 IOP2
- MAFAuthorizatio n For m-For mM-3 5 fo

r tes t flight o n 05/17/200 8 IQP 3 -US A 300 0 Genera

l Maintenanc e Manua

l o n MA Fflights IOP 4 —ECAM Fault/Failure Classification
- Airbu s FCO M Vo l 1 IOP 5 —ECAM Warning/Cautio nClassificatio n - Airbu s FCOM Vol 1 IOP 6 - Flight

Warnin g Compute

r Flight Phas e Description
- Airbu s FCOM Vo l 1 IOP 7 -Cop y o f

PFRsubmitte db y Brenda n Airway s fo

r Fligh t U576 5 on 05/17/200 8 lO P8—Statement s fro

mpersonnel onboar

dth e flight lO P8 a- Recor

do f Telephon e Call - Davi dBeale , CL ELin e Engineer lO P8b - Recor

do f Interview - To mWelsh , Qualit y Contro l Inspecto r lO P8 c - Recor

do f Intervie w - Eri c Wormser , Qualit y Confro l Inspecto r lO P8 d- Recor

do f Intervie w - John Teufort , Store s Personnel IOP 9 - Photo s supplie db y Brenda n Airway s o f

N265AV' s lef

t win g durin g Flight U576 5 lO P10
- Statement

fromBrenda

n Airway s Director

o f Maintenanc e Jo e Miller lO P11—Safet

y repor t submittedt o Brenda

n Airway s b y Captain Fran k Walker lO P12—Safet

y repor t submittedto Brenda

n Airway s b y Captain Tony Surrat t lO P1 3 —Photo s o f

Wingti p Fenc e damag e submittedb y Brenda n Airway s lO P14—Copy o f

N265A V aircraf t logbook pag e lO P15—Email statement

b y Jo e Miller , DO

M US A 3000 t

o FA A on-scen e investigator s inML \

## SECTIO NC Item s of Proo f Brenda n Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 2 o f 3 lO P16
- Cop y o f

Airbu s Maintenanc e AM

M tas k 27-60-00—Spoiler

Maintenanc e Practice s lO P1 7 - Emai

l submissio n andphoto s b y Brenda n Airway s o n 05/20/200 8 t o FA A Certificat e Managemen

t Tea m& FCO M Descriptio n o f

Flight Confrol s lO P17 a- Brenda

n Airway s Director

o f Qualit y emai l verifying photo s lO P17 b - Brenda n Airway s Director

o f Qualit y emai l labelin g photo s lO P17 c - Photo MVC 176F~ECA M displa y wit hal l spoiler s on N265A V i n (O) . operation s positio n lO P17d-Phot o MV

C 179F~ECA

M displa y wifl i lef t win g spoiler s 3 & 5 o n N265A V in (M ) manua

l positio n lO P17 e - Airbu s FCO

M Syste mDescriptio n o f

Fligh t Confrol s lO P18
- Fligh

t Control s -Confrol s andIndicators—Airbu s FCOM Vol . I lO P19—Brenda

n Airway s Norma

l Checklis t

7.0 1 lO P20-Standar dOperatin g Procedure s (SOP) fo r Taxi Checklis t

(FCOM 3.03.10 ) submitte db y Brenda

n Airway s lO P21

—Fligh

t Control s -Control s andIndicators—Airbu s FCOM Vol . 1 IOP22—DFD Rtabula

r datasubmitte db y Brenda

n Airway s lO P22a- DFDRdata- roll comman dfromCaptain' s positio n lO P22 b - DFDRdata- rol l comman dfromFirs t

Officer' s positio n lO P22c - DFDRdata- Spoile r (2L , 2R , 3L , 3R , 4L) position s durin g Captain' s flight contro l chec

k roll input lO P22d- DFDRdata- Spoile r (4R , 5L , 5R

) position s durin g Captain' s flight contro l check

rol l input lO P22 e - DFD

Rdata- Spoile

r (2L , 2R , 3L , 3R , 4L) position s durin g Firs t Officer' s flight

contro l check

roll input lO P22f - DFD Rdata- Spoile

r (4R , 5L , 5R

) position s durin g Firs t

Officer' s flight confro l check roll input lO P22g - DFD

Rdat a- lef t wing "doAvn" roll commandfromFirs t Officer' s positio n lO P22 h- DFD Rdat a- Spoile r (2L , 2R , 3L , 3R , 4L) position s durin g lef t win g "down " rol l comman

dfromFirs t

Officer' s positio n lO P22i - DFDRdata- Spoile r (4R , 5L , 5R

) position s during lef

t win g "down " roll comman

dfromFirs t

Officer' s positio n lO P22 j - DFD RSummar

y Grap h8 showing spoile

r position s fo

r entir e flight

## SECTIO N C Item s of Proo f Brendan Airway s LL C (db aUS A 300 0 Airlines ) EI RFile : 2008EA17003 8 Pag e 3 o f 3 rOP2 3 - Brenda

n Airway s ME

Lfo r inoperative spoilers rOP2 4 - Brenda

n Airway s Maintenance Control Shif t turnove r Log page s lO P25
- Copy o f

LO I issuedt o Brenda n Airway s IOP2 6 - Cop

y o f Brenda n Airway s respons e to LO

I IOP2 7 -Time-lin

e derive dfix>mPF Ran dDFD Rdata

### Miy . 19 . 200 8 9:44A M 

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### *^^.-y W AireraflLogboo k inJijitSL^y t



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### /^i r ^HF ^ i^^P . frjr t^ihKirr^^t c a^erCid^!.!, / >S^>e/ » IM FlinMliilMloiy ; >Wit f Ctennanel M VM m Hoi M M Pw t D ai d fatMid i n Ltt i ^ ^ ft>*::^^^-:e^ YMX I NO. ^

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### jfiMfc Z P6im4l^(DBI01i01 >

### US A300 0 AIRLINE ^ GENERA L L .<NTENANC E 

### MANUA L CHAPTE R 

### 4 : FERR YFLIGH TPOLIC Y

### Revision : Origina l SECTIO N 

### 2 : AIRCRAF TMAINTENANC E ACCEPTANC E FLIGH T

### Octobe r1 . 200 1
c . Initiat e a Maintenanc e Acceptanc e Fligh t Report , (For m M-35 ) completin g al l require d blocks an d fonA/ar d i t t o th e Lin e Engineerin g Manager . 3 . Th e US A300 0 Engineerin g o rQualityContro l Representativ e wil l advis e th e Cap tai n o f th e specifi creaso n fo rth e Maintenanc e Acceptanc e Flight . Th e repairs , replacements , adjustment s o rquestionabl e condition s tha t warran t th e Mainte nanc e Acceptanc e Fligh t wil l b e covered , wit h particula remphasi s o n condition s involvin g fligh t controls . 4 . Th e US A300 0 Engineerin g o rQualit yContro l Representativ e a t th e departin g sta tio n wil l mak e a n entr

yi n th e Aircraft Fligh t Log , i n th e correctiv e actio n colum n statin g th e reaso n an d repairs , replacements , o radjustment s accomplished . 5 . Afte rcompletin g th e Maintenanc e Acceptanc e Flight , th e Captai n wil l sig n i n th e discrepancycolum n o f th e Fligh t Lo g Pag e an d includ e th e statemen t "Mainte nanc e Acceptanc e Fligh t Satisfactory " o r"Maintenanc e Acceptanc e Fligh t Unsat isfactory" . I f th e Maintenanc e Acceptanc e Fligh t I s unsatisfactory , th e Captai n wil l the n ente ral l discrepancie s i n th e DiscrepancyColumn
. 6 . A t stations , othe rtha n th e US A300 0 Lin e Stations , authorizatio n fo rth e Mainte nanc e Acceptanc e Flight s wil l b e transmitte d vi a facsimil e b yMaintenanc e Contro l t o a US A300 0 lin e engineerin g o rqualit ycontro l representativ e a t th e statio n wher e th e respectiv e aircraft i s located . Th e facsimil e authorizin g th e Mainte nanc e Acceptanc e Fligh t wil l b e place d I n th e aircraf t logboo k b yth e Captai n prio r t o th e aircraft departin g o n th e Maintenanc e Acceptanc e Flight . Whe n th e aircraft return s fro m th e Maintenanc e Acceptanc e Flight , th e Captai n wil l advis e th e lin e engineerin g o rqualit ycontro l representativ e o f th e resul t o f th e MAF . Th e lin e engineerin g o rqualit ycontro l representativ e wil l infor m Maintenanc e Contro l o f th e result s o f th e MAF . 7 . I f th e MA F wa s satisfactor ywit h n o discrepancies , a Maintenanc e Releas e wil l b e entere d i n th e Con-ective Actio n Bloc k o f th e lo g page . A n exampl e o f suc h a n entr yis : a . Maintenanc e Acceptanc e Fligh t Satisfactor y- Aircraf t Release d fo rService
. 8 . Thi s entr

yi s the n signed , t o includ e certificat e number , date , an d statio n b yth e technicia n makin g th e entry . Th e Airworthines s Releas e Bloc k mus t b e complete d a t thi s time . 9 . I f th e MA F was unsatisfactory , furthe rtroubleshootin g an d maintenanc e wil l b e performe d a s require d an d th e proces s repeate d unti l th e discrepanc yi s cleare d an d anothe rMA F i s performe d an d rate d satisfactory .

4-2- 2

## mUSA300 0 MAINTENANC E SYSTE M DESCRIPTIO N 1.45.1 0 SE Q 10 0 P 3

RE V 3 2 FAILURE/FAUL TCLASSIFICATIO N Th e CentraHze d Fau k

Displa ySyste m (CFDS ) identifie i th e fault ysyste m an d put s an y failure s o rfaull s int o on e o fthre e classes : Clas s 1 : PalurB i ihdteate d t o th e ffigfit cre wb ymean s o fth e ECAM , o rothe rfliQht f dec k eHStet rThey i imn t b e repaired o rentere d I n th e MB . {MInhnu m f Equipmen t list ) befor e th e aiicraf t ca n depart . / Clas s 2 : Fmilt s indteate d t o maintenanc e pereonne i b yth e CFDS , an d whic h trigge ra MAIN Tstatu s entr yo n th e maintenanc e par t o f th e ECA M statu s page . Th e aircraf t ca n operat e wit h thes e faults , bu t the ymus t b e repaire d withi n 1 0 days . Clas s 3 : Fault s indicate d t o maintenanc e personne l b yth e CFDS , bu t whic h d o no t trigge ra MAIN Tstatus . Th e operato rma yhav e thes e feuKs correcte d a t hi s convenience . FaihiMad l dasi M OpwfikMii t Gonso(]U6no M Indteatkntothaflighlcn w

Dbpttcl i BwuiKMwnco.' :

Indjcstiontoth a mafntenanc s tea m 

### am i

YE S VES r AutenrtciHrdliplivtft i

- * Wvnin i o rcmiwi. - • (namgi * o n Engh w-

^ VWaiiH I pj>pl^»;- , *- * Ra p QFiMiottlo n n Hi t llgmdicto;''" ~ M m ttMEt x •Go r TWGO r Clas s 2

N O YE S JivBilebl e o n th e ECA M statu s page . 

# 1 f0 nee d t o reta rt o M A •ccep t fo rth e mesaag s t ATRBIFFT) Fo ral l th e othe rdas s 2 ihnessage^ 'GO * withou t GonuiDons
. fo r1 0 days . YE S Autonutfeal yprin t ou t a t H wen d o reac h flight: Fau k maasage i o n th e CFD S (His t Righ t Report . Clas s 3 N O N O

M a no t applicabl e

YE S Avaitobl e o n request throug h syste m report/Tes t

U3 Km S 0*21. 1 I K

## afcfJS 4 300 0 INDICATINQ/RECORDIN Q SYSTEM S ECA M DESCRiPTIQ N 1.31.1 0 P 2 SE Q 00 1 RE V 3 5 COLO R COD E Th e ECA M displa yuse s a cola rcod e tha t indicate s th e importanc a o f th e failur e o rth e indication . RE D : Th e configuratio n o rfeilura require s icnmediat e action . AMBE R : Th e fflght cre wshoul d b e awar e o fth a configuratio n o rfaBure , bu t nee d

no t tat e immediai * action . GREE N : Th e ite m i s operatin g normally . WHIT E : Thes e title s an d remaric s guid e th e fBgh t craw , a s the yexecut e variou s

procedures . BLU E : Thes e ar e action s t o b e canie d out ; o rBmitatkns . MAGENT A: Thes e ar e particula rmessage s tha t appl yt o particula rpiece s o f

equipmeti t o rsituation s (inhibitio n messages , fo rexample)
. WARNINC/CAUTIO N CLASSIFICATIO N

lEVB . SIGNinCATIO N AURA L VISUA L FAILUR E MOD E Laval 3

UNSI I

Lava l 1 Rad wwnlnQ : Th a conAguratia a o r

Mlu n reqiiras immsdlat e acdon : —Ahuaf l I n dangerou a configurstioi vo r Imi t nq M condition i (eg : sts A o^jead l ^ ^

—Syste m faih n ahedn g fR^Asafet y (eg : En g nra , exces s ca b a r ConiJnuou B RepelMv e Chbn e (CRC) o rspedfl c sounde r syntheti cvoib s Ambe rceuttei t T Th e fl^iM cn wahod d b e awar e o f th e conliguretlo n o rfaHun ^

bu t doe s no t nee d t o lefce sn vimnwdlai e actjo a I lowevB t dm e an d situatla n pamaUki) ^ thoa s caution s shoul d M conaidaie d wittnu t dela yt o pravan t an ylintha r ilagradrto n o f th e affiarta d syite m r

- Syste m Mu m wHhni t an ydbao l coneaquano e o n th e flight salM y(eg : HY P B SYS m PR

> Stnit o CHn n

(sc T - MASTE R WAR N

ligh t ra d flashing o r speciil cred Igh t

- Wemin g messag e (rad)an&W D

- Autometi e ca l o f th e relevant snte m pag e o n th e SA ) *

Amba rcaution : Require s cre w NON E

~ Failin s leadhi g t o a los s o f redundancyo rsyste m degradatio n J^:FCDCf i

[fault ) ! • MASr a CMJ t Hjf t ambe rstead y -^.auuo n meiaeg > (amMon^WD ' -AutamotiDcata r th a lalavan t srate m pag e o n th e S ^

* .

- Cautio n messag e (ambei ) o n E/W O general ywithou t pracedura i INFORMATIO N ADVISOR Y Syste m paiamate n montorin g NON E

MEM O Infbnnatio n : Recal s nomis l o r

automatl e sslectia n o f Aaictions'whic h a n temporaril yuse d NON E - Automeli o cal l o f th e relevant syste m pag e o n th e ^

Th e affecte d paianwie r green .

—Gnon , Amber , o r Magent a on&W D excep t i n som e case s
U KMS R 04»-Zt « 131 1jITlffiifltfBllfflllfllff f



## mUSA300 0 INDICATINIVRECOROIN G SYSTEM S INDICATION S O N E/WO 1.31.1 5 SE Q 00 1 P 3

RE V 2 3



## f
FU6H TPHASE S SfNEBA L Thi rFW C dMd M it s fiunctkHis accordin g t o thes e te n fflght ph i

T o improv e it roperationa l efficacy , th e compute rinhibit s som e warning s an d caution s fo r certai n flight phases ; I t doe s s o t o avoi d aiertih g th a pilot i unnecessaril ya t times whiiti . the yhaw s hi| ^ woridoads . suc h a s durin g talceof f o rlanding . I n tiiese tw o phases , th e OU / dlspby » xiagent i memo s % TO* , INHIBITf (flT^phasQicS
. t . an d 5) , and ^ ID G INHIBI T, (fBgh t phase s 7 an d i)
. f " Note ; TTrss

s fligh t phase s ar e difkren t fro m an d independen t o f th e one s tha t th e FMG C uses . FtlSH TPHAS E INHIBITIP N Two case s are possibl e (fo rinstance): ' 

## 0 ® FAILUR E APPEARANC E

DHIStn * 2 I FUGH TPHASE S INHIBmO N Effec t o n E/WD : 0 Th e failur e occur

s durin g phas e 1 . Th e B/\N D display s th e warnin g immediatel yan d continue s t o displa

yi t a s lon g a

s th e feilure i s present , eve n i n phas e 2 . 0 Th e failur e occur

s durin g phas e 2 . Th e JE/\N D display s th e warnin g onl ywhe n th e aircraf t has entere d phase 3 , wher e i t i s no t inhibited . The n th e warnin g remains disptaye d a s lon g a s th e failure i s presen t
U3K U LUS A 300 0 

### PF R 05/19/200 8

A/ C lOEN T N265A V
UT C 171 7 17 1 a 171 8 171 9 171 9 171 9 171 9 172 a 172 7 172 8 173 2 173 2 1732 . 173 5 174 1 174 7 175 9 182 6 183 1 183 6 183 8 184 5 184 9 185 3 185 4 185 7 P H AT A 0 2 22000 0 0 2 27000O ; 0 2 27000 0 0 2 27000 0 0 2 27000 0 0 2 27000 0 0 2 27000 0 0 2 27000 a 0 6 52000 0 0 6 21630 0 0 6 27000 0 0 6 27000 0 O A270000 ^ 0 6 22000 0 0 6 21630 0 0 6 23000 0 0 6 21630 0 0 6 21310 0 0 6 22000 0 0 6 21610 0 0 6 21310 0 0 6 21630 0 0 6 36120 0 0 6 21630 0 0 6 22000 0 0 6 36110 0 DAT E

05/17/200 8 GM T

1702/000 0 FLT N U5726 5 FROM/T O

XXX/MI A PF R FILTE R



### ^ Lis t o f cockpi t ECA M warning s displaye d durin g fligh t WARNIN O AUT O FLTA P OF F 

# M F/CTL SPL R FAULT

^ F/CTL SE C 1 FAULT ^ '^K- . . F/CTL SE C 3 FAUL

T 4 r^^^fi(jj9 a F/CTL SPL R FAUL

T f Af \ F/CTLSEC 1 FAULTfe- ^^^^^ ^ 

# A£2f ^

185 9 0 6 28000 0 190 0 0 6 22000 0 F/CTLSEC2FAU L

F/CT L SPL R FAULT

^ DOO R R AF TEME R EXI T CON O TRI M AI R SY S FAUL F/CT L SE C 1 FAUL

T^ T F/CT L SE C 2 FAUL

T4 ^ F/CT L SPL R FAUL- & AUT O FLTA P OF F (2 ) , CON O TRI M AI R SY S FAULT(2 ) CO M ACAR S FAUL

T CON D TRI M AI R SYS FAULT CA B P R SAFET

YVALV E OPE N AUT O FLTAm< ROF

F AI R PAC K1+ 2 FAULT CA B P R EXCES S CA B AL T CON D TRI M AI R SY S FAULT AI R AP U BLEE D FAUL

T(2 ) CON D TRI M AI R SYS FAUL T(2 ) AUT O FLTA/TH R OF F AI R EN G 2 BLEE D ABNOR M P R FUE L LT KPUM P 1+2 LO P R AUT O FL

TA/TH R OF F

AIRMA N C AIRBU S 1W6-200 7 Pag e IUS

A300 O 

## PF R 05/19/200 8 190 0 190 3 193 2 193 3 193 9 194 9 195 0 195 0 195 1 195 1 19S2 ' 195 6 200 0 203 4 203 6 204 5 UT C 171 7 0 6 28000 0 0 6 21630 0 0 6 362000 0 6 270000 0 6 216300 0 6 270000 0 6 29000 0 0 6 290000 0 6 270000 0 6 29000 0 0 6 2700QO

> 0 6 32000 0 0 6 21630 0 0 8 22000 0 0 6 21630 0 0 8 27000 0 P H AT A 0 2 36113 4 171 7 0 2 36115 3 171f t 02 ? 27845 1 1718 : 02_276451 _ 172 8 0 6 21635 2 173 2 0 6 27943 4 173 2 0 6 27645 1 FUE L R T KPUM P 1+ 2 L O P R

CON O TRI M AI R SY S FAULT(2 ) AI R EN O 2 BLEE D NO TCLS O MAINTENANC E STATU S F/CT L CON D TRI M AI R SY S FAULT(3 ) F/CT L SP D BR KDISAGRE E HYDGENG1PUMPL0P R HY D YEN G 2 PUM P L O P R F/CT L SPL R FAULT HY D B SY S L O P R F/CT L SPL R FAULT f L/ Q DOOR S NO TCLOSE D CON D TRI M AI R SY S FAULT(4 ) AUT O FL TA/TH R OF F CON O TRI M AI R SY S FAULT F/CT L SIDESTIC KPRIORIT Y FAUL TMESSAG E BMC 2 O R SOLENOI D 10HA2 CK T OVPRESS-V5HA 2 L SF^LR S SERV O VLV SICE f O R OUTPU TFRO M SEC 1 7 

### Lo g o f fault s recorde d b yCFD S SOURC E BM C 2 BM C 2 EFCSi ; LSPLR 6 SERV O VL V 32CE a EFC3 1 O R OUTPU TFRO M SECS^? ^ TRI M AI R PRES S VALV E O R TEMPCT L PRES S SWITC H SEC 1 ENGAG E INPUT S EFC S 1 L SPLfi i PO S ERPO R 31CE 5 IDEN T

EFC S 2 / EFCS'' 2

AIRMA N C AIRBL' S 1906-200 7 Pag e 2Recor d o f telephon e cal l wit h US A300 0 Airline s employee . Davi d Bea l

Position : Clevelan d Lin e Enginee r Date ; Ma y30 , 200 8 Location ; Telephon e FA AInspector s Present : Inspecto rKaramargi n & Inspecto rStauffe r Subject : N265AV . GW YFi t 726 5 Ma y17 . 200 8 1 ) Question ? Describ e i n you row n word s jus t prio rt o th e flight , take of f an d th e win g strike ? H e state d the ywere performin g a Maintenanc e Acceptanc e f^ligh t (MAF) , whe n h e arrive d at N26SA V h e performe d a wal k

around , starte d th e APU , di d not operate d an yfligh t control s , verifie d n o ECA M warnings . Pilot s di d thei rchecks an d the ytaxie d ou t an d too k iff . Spoiler' s # 3 & # 5 o n th e left win g were floatin g durin g th e entir e flight . Russia n pilo t cam e ou t o f th e fligh t dec k shortl yafte rtake off an d checke d bot h wing s an d state d spoilers # 3 an d # 5 ar e up . Dave state d # 3 & # 5 spoilers wer e raise d abou t 8 Inche s durin g th e entir e flight . H e als o state d durin g th e fligh t h e performe d check s o n th e lavator

ysystem , galle yoven s an d othe rinterio rchecks . H e state d h e wa s sittin g i n firs t clas s left sid e o f aircraft an d tes t fligh t wa s normal . Th e firs t landin g ther e wa s n o flair , i t appeare d w e los t lift , righ t gea rhi t first , left win g dow n ver yfar . Engine s spoole d u p an d w e too k bac k off . Fligh t dec k

doo rwa s close d th e entir e fligh t othe rtha n whe n th e Russia n pilo t cam e ou t t o chec k th e wings . Secon d landin g wa s muc h faste ran d wa s not norma l t o him . The ytaxie d t o th e gat e an d notice d emergenc yvehicle s al l aroun d them . H e exite d th e aircraft an d notice d th e left win g ti p wa s damaged . H e neede d a maintenanc e stan d t o inspec t th e wing , whic h wa s brough t ou t b yAA R mechani cJefferso n an d the yverifie d tha t th e # 3 & # 5 spoilers were i n th e maintenanc e "M * position . H e state d tlia t yo u coul d move th e spoilers b yhand . Ahexhea d too l i s use d t o move th e spoilers t o th e bypas s position . 2 ) Question ? Di d anyon e as k yo u abou t an yECA M Faults/Message s prio rt o take off , afte r engin e start ? "No " 3 ) Question ? Wh o wa s a t th e control s durin g th e landin g whe n th e win g scrappe d th e ground ? 'Bil l wa s i n th e Captai n Seat an d Ton ywa s i n th e Firs t officer' s seat . Jo e Mille r wa s i n th e 3*

^ observe rseat an d th e Russia n pilo t wa s i n th e 2" * observe rseat' . 4 ) Question ? Wh o authorize d yo u t o b e o n thi s Maintenanc e Acceptanc e Fligh t (MAF) ? "Jo e Miller " 5 ) Question ? Di d yo u observ e an yspoilers floatin g durin g th e flight ? "Ye s left win g # 3 & #5" . 6 ) Question ? Di d th e Russia n pilo t si t i n an ypilo t sea t durin g thi s flight ? "No" . 7 ) Question ? Di d th e leasin g compan yrepresentativ e fro m ILC si t i n an ypilo t seat durin g th e flight ? "IL C re p wa s not o n th e firs t fligh t bu t o n th e secon d flight , bu t di d not si t i n an ypilo t seat" . 8 ) Question ? An yothe rdamag e noted ? "No , NDTperforme d o n win g ti p fenc e bolts , bolt s were no t bent . Han d landin g inspectio n performe d bu t loa d 1 5 repor t showe d n o hard landing" . Date : Ma y30 , 200 8 Title : Aviatio n SafetyInspector , Airworthines s Signature : .; ' - / ' 

# :6 >

### Interview TomWelsh . Ma

y 3 0 200 8 Subject : N265AV , GW

Y Fit 726 5 Ma y 17 , 200 8 1 ) Question ? Describ e i n you r ow n word s jus t

prio r t o di e flight , tak e of

f an dth e win g strike ? Tak e of T wa s norma l Wa s onboar dt o inspec t lavatorie s an dothe r

interio r items . Fligh t

wa s approximatel y 3. S hours . H e state dth e lef t win g spoiler s wer e raise ddurin g th e entir e flight , state dh e wa s sittin g i n first class , right

side , iiisl e sea t

Righ t mai n rea r

hi t the n lef t win g dow n an dfro mmy sea t

yo u coul dse e concret e ou t o f th e lef t aircraf t windows . Cockpi t

doo r wa s close d durin g landing . Powere dou t o f landin g an dtoo k

bac k ofT . H e state dh e though t h e wa s goin g t o crash . Secon dlandin g wa s fas t Afte r landin g emergenc y vehicle s wer e aroun dthe man dh e wen t wit hDav e an dAA Rmechani c t o inspec t lef t wing , the y foun dth e # 3 & # S spoile r i n th e "M " position . 2 ) Quesdon ? Di danyon e as k yo u abou t

an y ECA M Faults/Message s prio r t o tak e off

, afte r engin e start ? "No " thin k

doo r wa s closed . 3 ) Question ? Wh o wa s a t th e control s durin g th e landin g whe n th e win g scrappe dth e ground ? Captai n sea t

ha dth e younge r

gu y i ni t Firs t officer' s sea t

ha dth e olde r

gu y i n i t Russia n pilo t

wa s i n th e 3" ^ observer' s sea t

an dJo e Mille r

wa s i nth e 2" ^ observer' s sea t 4 ) Quesdon ? Wh o authorize dyo u t o b e o n thi s Maintenanc e Acceptanc e Fligh t (MAP) ? "Jo e Miller " 5) Question ? Di dyo u observ e an y spoiler s floatin g durin g th e flight ? "Yes " lef t win g # 3 A # S only . 6 ) Quesdon ? Di dth e Russia n pilo t si t i nan y pilo t

sea t durin g thi s flight ? "No " H e notice dth e spoile r floating . 7) Question ? An y Damag e t o aircraf t after th e landing ? Onl y th e lef t win g ti p fence . 8) Quesdon ? An y thin g yo u wan t t o add ? Onl y tha t

h e di dno t

wor k o n th e spoiler s an dtha t

th e lef t win g ha dafla

p ru b stri p replaced .



# y-/ ^ •j-T^
- -i^''-'' ^ ,--^'-' ^ - /-/-'^^'•• > ^v l



# £ >

### Intervie w wit hUS A 3000 Airline s employe e FA A Inspector s Present : Name : Eri c Wormser : ^JErm e Scardecchi o PA L Position : Philadelphi aLine Enginee r !>-
- " < ^ / j / Ai& PCertificate # : 303882 6 O^^m.*^ . >>/-i*_^ ^ y X Employe e Number : 331 0 ' -^<=-*—^" ^ ^^^'^^f-R V Date : 9 Jun e 200 8 Location : US A 300 0 Airlin e Philadelphi aMaintenanc e Office 

# Question s Regardin g 1 7 May 2008 , N265AV Inciden t at MI A 1 . Q ) Wha

t dat e wa s th e engine ru n afte

r th e inspectio n /

engin e chang e ? 1 . A ) Couldn' t

remember . Ma

y 200 8 2 . Q ) Wh o wa s onboar

dduring th e pos t

inspectio n ru n ? 2 . A ) Believe dDav e Bea l was , bu t I wasn' t workin g the da

y shift , I worke dth e night

shift . 3 . Q ) Wh o conducte dth e pos t inspectio n engin e ru n ? 3 . A ) Believe dDav e Bea

l was , but I wasn' t workin g th e da

y shift , I worke dth e night

shift . 4 . Q ) What

system s wer

e functiona

l checke ddurin g th e pos t

inspectio n engin e run ? 4 . A ) Can' t

sa y fo r sure I wasn' t

onboar dor workin g th e da

y shift , I workedth e night shift . 5 . Q ) Ca n you describ e in you

r own word s wha

t events/maintenanc e action s too k plac e fro m th e date of

th e pos t inspectio n engin e run (afte r th e run ) up unti l o f

th e tes t fligh t ? 5 . A ) Pain t

detailin g wa s going on . Emergenc y slide s wer e bein g re-arme dincludin g th e door s andhatches , engine andAP U blee dai r

wa s bein g troubleshot . 6 . Q ) Describ e i

n you r own word s th e event s that transpired , prior

to , durin g and . afte

r th e maintenanc e acceptanc e Figh t o f N265AV o n 1 7 Ma

y 200 8 a t MI A airpor t ? 6 . A ) Everyon e showedin th e AM . Aircrew wa s doin g aprefligh t briefing . Jo e Mille dhad briefe dth e maintenanc e crew th e night befor e th e tes t fligh t wha t t o excep t andwha t wa s goin g t

o b e checked . A maintenanc e weekly chec k wa s accomplishe dprio r

t o th e tes t flight , n o issue s wer

e noted . I t wa s anorma

l clos e th e doors , pushback andtakeoff

. I never enteredth e cockpit

afte r boardin g th e aircraft . 7 . Q ) Di danyone as k

you abou t th e ECA M Faults/ Messag e afte

r engine star

t o r prio r t o takeof f tha t day ? 7 . A ) No . 8 . Q ) Wh o wa s a

t th e control s durin g th e fight an dwhe n the lef t wing scrappedth e ground? 8 . A ) Unknown , th e cockpit doo r was closed 9 . Q ) Afte r engin e star

t o r during th e tes t

fligh t di danyone exit

the cockpit

t o th e cabin ? 9 . A ) Ye s 10 . Q ) If so , who ? . 10 . A ) Th e Russia

n pilot . J , Q y

### l0A.Q)When ?

1OA . A ) Abou t athirdinto th e flight 11 . Q ) Wha

t didhe/they do 7 11 . A ) Came ou

t di dsome check s ofth e galley andwate r system . 12 , Q ) Durin g the tes t

flight didanyone fro

mth e cockpit

come into th e cabi n an dloo k ou t th e cabin window s a

t th e spoiler s ? 12 . A ) Ye s 12A.Q)Ifso,who ? 1 2 A . A ) Th e Russia

n pilot , onl y lookedout

th e lef t side ofth e aircraf

t a t th e lef t win g spoilers . 12B . Q)When ? 12B . A ) About

athirdint o th e flight 12C . Q ) Di dhe/the y make any statement s o r ask any question s ? I2C . A ) No . 13 . Q ) Who authorize dyou t o b e on th e tes t

flight tha t day , andwha

t were your

dutie s ? 13 . A ) Jo e Miller , m

y dut y wa s a n onboar dobserver . N o dut

y tas k were assigne dt o me . 14 . Q ) Durin g flight

di dyou notic e an

y spoile r opening or

floating ? 14 . A ) Ye s 14A . Q)When ? 14A . A ) About

3 0 minute s afte

r takeoff . 15 . Q ) Where was th e Russia n pilot sittin g durin g the flight

? 15 . A ) In th e cockpit

i n one ofth e observer s sea

t befor e th e cockpit

doo r close dafte

r th e doo r close dI couldn' t

say . 16 . Q ) Afte

r landing wha

t happen ? ^^ ^ 16 . A ) Firs t

approachwa s norma

l until right

befor e touchdown , then th e aircraf t hit hard'^- * rolle dlef t win g over , abruptl

y rolle dright

levele doff

, engine' s spoole dth e aircraf t accelerate dandth e aircraf

t climbed . Secondapproachwa s uneventful , norma l rol l out , taxiedof

f of th e runway , MI

A emergency tea

mresponde dandfollowedu s bac k t o th e ramp . Aircraf

t stoppedshor

t ofth e ram

p due t o construction , engine s were shu t down andth e aircraf

t was towe dto th e AA

Rramp . Didn' t

tal k to any ofth e MIA emergenc y crew . 17 . Q ) Di dyou notic e an

y othe r damage t o the aircraft , othe

r tha n th e lef t win g ti p damag e ? 17 . A ) N o 18 . Q ) I s there anything els e tha t yo u ca n remembe

r tha t ma y help thi s investigatio n ? 18 . A ) Shortly afte

r th e aircraf t was parkedamaintenanc e standwa s requeste daAA R& U30A mechanic' s inspectedthe positio n o f al l th e spoile

r contro l values . #3 & #

5 lef t wing spoile

r contro l value s wer

e foun di n the M (maintenance/bypass ) mode/position . 

# 5 L

### 18A . Q ) Ha danyon e fro

mAA Raske dyou ho w t o put

th e spoiler s into th e bypas s positio n ( M mode ) ? 18A.A)No . 19 . Q ) D o yo

u hav e atheor

y wha t ma y hav e causedo r

lea du p t o thi s event ? 19 . A ) Someon e afte

r th e op s check s were complete do n th e spoilers ' move dth e spoiler contro l valu e into th e M mode . AA Rpersonne l accomplishe dun-dociunente dmaintenance . 20 . Q ) Yo u hav e an y suggestion s o n ho w t o prevent thi s typ e o f

incident in th e future ? 20 . A ) No , other

tha n re-inspectin g afte

r any contrac t

maintenanc e i s completed .

### Recor do f Interview John Teufert . Ma

v 3 0 200 8 Subject : N265AV , GW

Y Fit 726 5 Ma y 17 , 200 8 1 ) Question ? Describ e i n you r ow nword s what

happened ? Tak e of

T wa s fine an dh e notice dth e lef t win g spoiler s wer e u p i n flight . Cockpi t doo r wa s close ddurin g fligh t H e wa s onboar dt o perfor m operationa l check s o f

lights , lavatory , an dgalle y equipmen t Landin g wa s har dan daircraf t rolle d t o th e left . H e stat e h e wa s sittin g i nbusines s clas s fist row , lef t windo w sea t

Pilo t too k badu^t T an dsecon dlandin g wa s faster , harde r an drolle dt o th e lef

t a s well . Fir e truck s an dpolic e nV^ e aircraf t 2) Quesdon ? Wh o wa s i n th e fligh t deck ? Firs t

officer , Captain , Jo e Mille r an dRussia n pilo t 3 ) Question ? Wh o authorize dyo u t o b e o n thi s Maintenanc e Acceptanc e Fligh t (MAP) ? "Jo e Miller " Jo e aske di f

yo u hav e eve r

bee n o nafligh t

an daske di f

wan t t o com e an dhel p out , s o h> . did . Date : //^^c j • ' C' , -i;^". / 

### Title : ,n,it/','r^
- .5^/^-^^^;^^^^^-'^ • 

### Signature : 

# y- V ^ ^

'/-> , ^ /

## Recor d o f Intervie w

Intervie wwit h US A300 0 Airline s employe e Jo e Mille r Position : Directo rof Maintenanc e an d Engineerin g Date : Jun e 3 , 200 8 Location : US A300 0 Headquarter s FA AInspector s Present : Inspecto rKaramargi n & Inspecto rStauffe r Subject : N265AV . GW

YFi t 726 5 Ma

y17 . 200 8 1 ) Question ? Describ e i n vou row n word s lus t prio rt o th e flight , take off an d th e win g strike . O n landin g w e wer e goin g t o lan d o n 8 R bu t towe raske d th e pilo t i f w e coul d lan d o n 8 L du e t o a n America n MD80 . Runwa y8 L wa s chosen . Aifcfaft / wa s no t flarin g an d I cpuk Tse e th a pilo t pullin g bac k o n th e contro l stick . Bot h ( maiiiraridrh g gears hit ; the n cam e up » rolle d left : H e though t Ton ystated ; "We / ar e losin g it ^

an d the n h e heard t ' I knoW . Throttle s were move d u p an d dua l inpu t warnin g sounded , aircraft accelerated . Ton ysai d "['v e go t th e aircraft! " Not sure wha t wa s sai d t o th e towe rbu t h e heard someon e stat e th e numbe ro f soul s o n board (SOB ) an d fue l quantity . Quic k Reference Handboo k

(QRH ) wa s take n ou t an d pilo t foun d tw o spoilers INO P I n abnomna l procedure s - dua l hydrauli c failure . Sinc e weigh t o f aircraft wa s s o light , w e di d th e calculation s an d selecte d flap s 3 , plu s 2 5 knots . O n secon d landin g aircraf t wante d t o roll t o th e left an d right win g cam e up . Spoilers no t anne d th e secon d time . 8 R wa s th e selecte d runwayuse d durin g th e secon d landing . 2 ) Question ? Whe n di d th e cre wknowabou t th e # 3 & # 5 spoile rmessage ? What were th e indications ? Severa l pre-flight s completed . Bot h engine s wer e sterte d I n Auto , the n Brake s an d steerin g checked . W e tume d of f th e ram p o n th e taxiway , an d calle d tower . Lef

t Captai n flyin g di d fligh t contro l chec k an d receive d LA F degrade d message . Righ t no n flyin g pilo t di d fligh t contro l chec k an d als o receive d LA F degrade d message . Bot h message s were displaye d o n Mi d Lowe r ECAM
. "LA F Degrade d Message " wa s th e onl ymessage . H e wa s no t sur e abou t # 3 o r# 5 spoilers bein g displaye d o n fligh t contro l page : — 3 ) Question ? Wh o wa s at th e control s durin g th e landin g whe n th e win g scrappe d th e ground ? Bil l was i n th e Captai n seat . Firs t office rseat wa s occupie d b yTon y Sunratt
. 4 ) Question ? Wher e an ycall s mad e o rsen t bvACAR S t o Dispatc h o rMaintenanc e control ? "Not tha t I recall " 5 ) Question ? Di d vo u o rth e crewtroubl e shoot th e faults ? Ye s th e cre wperforme d SE C resets , # 1 SE C & # 3 SE C first , the n # 1 SE C an d # 2 SEC , fo rLA F message . 6 ) Question ? Ho

wwas th e decisio n mad e t o procee d o n wit h th e ECA M fault ? Wh o mad e that decision ? "D o no t recall" , Fligh t crewstate d t o towe rthe ywere read y t o g o o n Runwa

y8 afte rth e fligh t contro l check . 7 ) Question ? Wa s th e MEL . FCO M o rQR H use d prio rt o take of f fo rth e ECA M faults ? "D o not recal l what the ydid " 

# tb ^ J M8 ) Question ? Ho wdi d th e aircraf t oerfon m o n tak e off ? N o issue s o n tak e off . Durin g th e slo wspee d test s lot s o f rudde rtri m wa s use d an d aut o pilo t di d no t sta yon . Sto wspee d test s wer e preforme d ' Athroug h th e flight . No t sur e th e numbe ro f time s th e rudde rtri m chec k wa s perfomied . Durin g th e landin g o n Runwa y8L , Bil l state d th e aircraf t fel t mushy . 9 ) Question ? Ho wlon g wa s th e flight ? Abou t 3.2 9 hours , tw o hour s wer e planned . 10 ) Question ? Wh o detemnine d tha t th e firs t office rwoul d fl vi n th e lef t seat ? H e i s a lin e Captain , ha d fou rstripes . 11 ) Question ? Ho wman yvears/experienc e hav e vo u ha d workin g on/wit h A32 0 Aircraft ? Sinc e 1988,2 0 years . 12 ) Question ? Ho wman ytes f flights/maintenanc e acceptanc e flight s hav e vo u bee n on ? Approximatel yi n exces s o f 100 . Fift ywit h previou s airiines , nin e whic h wer e ne wdeliveries . 13 ) Question ? Wh o authorize d vo u t o b e o n thi s Maintenanc e Acceptanc e Fligh t (MAF) ? Mysel f an d Bil l Hoffman , th e Directo ro f Quality
. 14 ) Question ? Wh ywa s Part B o n th e M3 5 Forn i no t fille d ou t completely ? I t wa s fille d out , i t states . "Acceptanc e Fligh t Tes t fo rRedeliver yt o Lesso ran d pos t maintenanc e visit" . Mr . Mille rstate d h e wen t ove rth e Fligh t Tes t procedur e wit h fligh t cre wan d dispatch , prio rt o th e flight . 15 ) Question ? An ythin g vo u wan t t o add ? Fligh t dec k doo rwa s opene d durin g fligh t s o Russia n pilo t coul d se e th e maintenanc e personne l perfom i thei rchecks . Th e fligh t contro l chec k

shoul d hav e caugh t thi s spoile rfaul t Thi s sam e conditio n happene d onc e befor e an d th e (M ) maintenanc e procedur e i n th e ME L wa s revised . Canno t hav e bot h # 3 an d # 5 spoiler s INOP
. Onc e aircraf t I s unde rit s ow n powe rit' s th e Fligh t Crew' s call . Shoul d hav e reviewe d ME L an d i f n o ' restriction s the n cbhtlnu e on, " i f (M ) procedureVesfrictToh s the n aircraf t woul d retur n t o th e gate . AA R di d goo d wor k an d qualit ydurin g check , lac k o f consistenc yan d flo wo f chec k wa s th e onl ynegative . Date : Jun e 3 , 200 8 Title : Aviatio n Safet yInspector , Airworthines s Signature : / / > .^V * " / yt.. . /' / 

# m? " / i tFran k Walke rJr . <fWalker9u8a3000alrilne«.c o m > 05/19/200 8 01:0 9 P M T o whofrinan@usa3000airlines.co m C O bc c Subject Fligh t SafetyRepor t

Fran k Walker , Jr . 468 0 Aircraft Damag e Genera l Informatio n You rNam e Employe e Numt}e r Even t Typ e D o yo u wis h t o sen d a CONFIDENTIA L report ? Checkin g thi s bo xwil l remove you rnam e an d employe e numbe rfro m th e fina l repor

t sen t t o Corporat e Safety
. D o yo u wis h t o submi t thi s repor t t o th e NASAASRS ? / Wher e woul d yo u lik e you rNAS AASR S receip t t o b e sent ? Stree t Addres s 10 1 Hillcres t Dr . City Belmon t Fligh t Informatio n Fligh t Numbe r Even t Dat e Zul u Even t Tim e Zul u Departure Statio n Arriva l Statio n Diversio n Statio n Aircraft Stat e Nort h Carolin a

726 5 Ma y17 , 200 8 204 5 MI A MI A N2eSA V Zi p

2801 2

Additiona l Informatio n Captain' s Emeiigenc

yAuthorit y Exercised ? Emergenc

yDeclared ? MedLIn k Contacted ? You rCrewAssignment : ATC Facility : Radi o Frequency : Altitud e (MSL) : Advers e Weathe rCondition s Fo g Ice Rai n Sno w • • First Office r Towe r 2 0Thunderstor m

Turbulenc e WIndshea r Phas e o f Flight : Landin g Hour s Sinc e Awakening : 5 lllnesi/lnjur yInfdrmatio n Passenge rNam e Se x Seat # Passenge rAddres^ ' Passenge rCit y Passenge rStat e Passenge rZi p Passenge rTelephon e Nurse/Physicia n Attende d Nurse/Physlcla n Nam e Nurse/Physicia n Addres s Nurse/Physlcla n Cit y Nurse/Physlcla n Stat e Nurse/Physlcla n Zi p Nurse/Physlcla n Telephon e Physica l Conditio n o f Passenge r Firs t Alde/Med s Give n Witnes s Nam e Witnes s Addres s Witnes s City
. witnes s Stat e vyitnessZI p Narrativ e Tes t fligh t wa s performe d o n 26 5 afte rmaintenanc e wa s don e i n MIA.Durin g th e tes t w e experience d troubl e wit h tw o spoilers.W e ha d severa l ECA M warinlng s o f thi s conditio n bu t wer e cre wawarenes s only. l wa s th e flyin g pilo t an d notice d sever s time s durin g th e fligh t th e rudde rtri m wa s goin g ou t o f range makin g th e autopilo t hav e troul e holdin g th e aircraf t stable.A t thi s poin t I disconnecte d th e autopilot , retrlme d th e aircraf t an d han d fle wi t th e res t ofth e tes t wit h n o advers e handlin g condltlons.Dur1n g approac h I notice d th e aircraf t wa s slopp y.an d sluggis h o n th e controls.Durln g flar e o f abou t 20 ' th e aircraf t roile d har d lef t wit h fir m touchdow n an d bounce.A t thi s poin t w e wen t t o TOG Aan d g o around.Unawar e t o u s a t th e tim e th e lowe rpar t o f th e lef t win g ti p had - hi t th e groun d an d too k of f a smal l par t o f th e ti p alon g wit h a stati cwick.N o advers e handlin g condition s wer e experienc e o n th e g o aroun d an d o n retur n w e use d flaps 3 wit h a highe rspeed(VREF-i-25 ) whic h appeare d t o mak e th a aircraf t mor e controllabl e bu t i t stil l tre d t o rol l lef t I n th e flare.l d o believ e th e extr a airspee d an d flaps 3 ha d a postlv e effec t o n th e outcome .Ton ySurrat t <t8urattOu8a300Gairllnes.c o m > 05/18/200 8 01:0 4 A M T o whofrrnan@usa3000air1ines.co m c c bc c Subjec t Fligh t Safet yRepor t

Ton ySurrat t 328 1 Aircraf t Damag e Genera l Informatio n You rNam e Employe e Numbe r Even t Typ e D o yo u wis h t o setK i a CONFIDENTIA L report ? Checkin g thi s bo xwil l remov e you rnam e an d employe e numbe rfro m th e fina l repor t sen t t o Corporat e Safety
. D o yo u wis h t o submi t thi s repor t t o th e NAS AASRS ? Wher e woul d yo u lik e you rIMAS AASR S receip t t o b e sent ? Stree t Addres s 1039 0 Washlngtonl a Pal m Wa y#444 4 Cit y F L Myer s Fligh t Informatio n Fligh t Numbe r Even t Dat e Zul u Even t Tim e Zul u Departur e Statio n Aniva t Station " Diversio n Statio n Aircraf t Stat e Florid a

726 5 Ma y17,200 8 204 5 MI A MI A N265A V Zi p

3396 6

Additiona l Informatio n Captain' s Emergenc yAuthorit y Exercised ? Emergenc yDeclared ? MedLIn k Contacted ? You rCre wAssignment : AT C Facility : Radi o Frequency : Altitud e (MSL) : Advers e Weathe rCondition s Fo g Ic e Rai n Sno w • • Captai n Towe r 2 0 fee tThunderston n

Turbulenc e WlfKlshea r Phas e o f Flight : Landin g i-lours Sinc e Awakening : 8 lllnets/lnjur yInfonnatlo n Passenge rNam e Se x Seat # Passenge rAddres s Passenge rCity Passenge rStat e Passenge rZi p Passenge rTelephon e Nurse/Physlcla n Attende d Nurse/Physlcla n Nam e Nurse/Physlcla n Addres s Nurse/Physlcla n Cit

y Nurse/Physicia n Stat e Nurse/Physlcla n Zi p Nurse/Physlcla n Telephton e Physica l Conditio n of Passenge r Firs t Aida/Med s Give n Witnes s Nam e Witnes s Addres s witnes s Cit

y Witnes s Stat e WitnessZI p Narrativ e Durin g a maintenanc e acceptanc e tes t flight w e experience d troubl e wit h 2 spoilers enroute . W e ha d severa l ECA M warning s o f th e 2 spoilers bein g Inoperative bu t ECA M Indicate d crewawarenes s only.Fran k Walke rwas th e flying pilo t an d w e notice d severa l time s durin g th e tes t flight that th e autopilo t wa s excessivel ytrimmin g right rudder . O n approac h int o MI AFran k mentione d tha t th e aircraft fel t "sloppy ' at ful l configuration . Durin g th e flare th e aircraft suddenl ydroppe d fro m abou t 2 0 fee t bounce d an d rolled har

d left . W e Immediatel ywen t t o TOG Aan d initiate d a go-around . Th e subsequen t landin g wa s conducte d a t Fla p 3 an d VRE F +25 . Althoug h th e aircraft trie d t o roll left o n landin g th e secon d time , I believ e th e extra energ ykep t I t controllable . N o damag e t o aircraft except fo rabou t a . foo t of th e left wingti p fenc e bein g groun d off du e t o contact wit h th e runway .

# w May . 19 . 200 8 S:'15A M 19.050 3 ? . 3 irnnwirtiwnnr— ' •">•••'• •-' • •' • - ' '"- ^ "OTWT T

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' % W IMf » ' IC«iiHlMhfi» . 1Jo e Mlller/USA3000/KCDATAT o 'Ramse s Perez " <rperez@avbome.com> , "Bria n Loomer * 05/17/200 8 10:4 0 P M <bk)omer@avbomo.com > c c'Bil l Hofrman ' <whoflman@usa3000.com> , 'Josep h Guhin " <Jguhin@usa3000.com> , "Jac k Eastman " <Jeastman@usa3000airline8.com> , "Cha s Nell * bc c Subject MS N 42 7 History : ^

-f^i s messag e ha s bee n replie d to . Ou rinitia l revie wo f th e spoile rissu e (wit h AA R personne l involved ) foun d spoiler s 3/ 5 o n th e lef t win g t o b e i n 'Maintenanc e Mode' . Pleas e consid e thi s ou rofficia l notificatio n fo rreques t fo rinvestigatio n int o thi s inciden t Jo e Mille r

# AIRBU S A/ C Reg. : N265A V ^

JO B CAR D

U3 K- A32 0 TITLE : 27-60-00-866-00 2 - Extension-Retractio n ofth e

Spoiler s fo rMaintenanc e MPD-TASK : AM M TASK : 27-60-00-006-00 2 27-60-0 0 P B 20 1

CARD ZON E INTERVA L SKILL ACCES S

* * O N A/ C AL L TAS K27-60-00-866-00 2 Extension-Retractio n o f th e Spoiler s fo rMaintenanc e NOTE : Th e procedur e i s th e sam e fo ral l spoiler s 1 . Reaso n fo rth e Jo b Sel f Explanator y 2 . Jo b Set-U D Informatio n A . Fixtures , Tools , Tes t an d Support Equipmen t

REFERENC E N o specifi c N o specifi c N o specifi c N o specifi c 9802760300200 1 98D2760400000 0 98D2780300000 0 QTY

1 1 1 DESIGNATIO N circui t breaker(s ) safet yclip(s ) acces s platfor m 1. 6 m ( 5 ft. 3 in. ) acces s platfor m 3. 5 m (1 1 ft . 6 In. ) meta l ro d (tomm ybar ) dia . 4 m m (0.157 4 in. ) SPOILE R MAINTENANC E KE Y COLLAR-SAFETY , SPOILE R LOCKIN G TOO L - FLAP/SLA TCONTRO L LEVE R B . RiaTerence d Irifbrrhatlo n

REFERENC E 27-00-00-080-00 2 27-50-00-866-00 8 27-50-00-866-00 9 27-64-00-710-00 1 27-80-00-866-00 4 DESIGNATION Remova l o f th e Flap/Sla t Control-Leve rLockin g Too l (98D27803000000 ) Extensio n o f th e Flap s o n th e Groun d MEC H INS ?

Retractio n o f th e Flap s o n th e Groun d Operationa l Tes t o f th e Spoile rHydrauli cActuatio n Extendin g th e Slat s o n th e Groun d * * O N A/ C 265-26 5 (Ref
. Fig . 20 1 A/27-60-00-991-003- ASHEE T20 1 A.1 ^

* * O N A/ C AL L 3 . Jo b Set-U

D Subtas k 27-60-00-860-05 0 EFF : 265-26 5 

### Pag e 1 o f 5 AM M RevDat e : Ma

y01/0 8 PRIN TDAT E : Ju l 22/0 8

# AIRBU S A/ C Reg. : N285AV ^ JO B CAR D ^

U3 K- A32 0 TITLE : 27-60-00-866-00 2 - Extension-Retractio n o f th e

Spoiler s fo rMaintenanc e MPD-TASK : AM M TAS K: 27-60-00-866-00 2 27-60-0 0 P B 20 1

A . Aircraft Maintenanc e Configuratio n (1 ) Exten d th e slat s an d flaps (Ref
. AM M TAS K27-50-00-868-008 ) (Ref
. AM M TAS K27-80-00-866-004 ^ (2 ) Make sure that th e LOCKIN G TOO L - FLAP/SLA TCONTRO L LEVE R (98D27803000000 1 i s i n positio n o n th e flap/sla t contro l leve r (3 ) Pu t th e warnin g notic e o n th e HY D sectio n o f th e pane l 40V U t o tel l person s no t t o pressuriz e th e aircraft hydrauli csystems . Subtas k 27-60-00-010-05 1 B . Ge t Acces s (1 ) Pu t th e acces s platfor m i n positio n at th e acces s doo r822 . (2 ) Ope n th e acces s doo r822 . (3 ) O n th e batter

ypowe rcente r105VU :

- loose n th e two screws an d remove th e protectiv e cover . (4 ) Pu t th e acces s platfor m I n position : (a ) a t th e zon e 58 0 fo rth e lef

t spoilers . (b ) a t th e zon e 68 0 fo rth e righ t spoilers . (5 ) Ope n thes e acces s doors : (a ) 573B B fo rth e lef

t spoile r1 . (b ) 575B B fo rth e lef

t spoile r2 . (c ) 575D B fo rth e left spoile r3 . (d ) 575E B fo rth e lef

t spoile r4 . (e)-575G B fo rth e lef

t spoHerS
. — (f ) 673B B fo rth e righ t spoile r1 . (g ) 675B B fo rth e righ t spoile r2 . (h ) 675D B fo rth e righ t spoile r3 . (! ) 675E B fo rth e righ t spoile r4 . (j ) 675G B fo rth e righ t spoile r5 . Subtas k 27-60-00-865-05 3 C
. Open , safetyan d ta g this(these ) circui t breaker(8) : PANE L 49V U 105V U 121V U 121V U DESIGNATIO N FLIGH TC0NTR0LS/SEC1/N0RM/SPLY FL TCTL/SEC1/STBYSPL

Y FLIGH TCONTROLS/SEC3/SPL Y FLIGH TC0NTR0LS/SEC2/SPLY IDEN T 21CE 1 22C E 21CE 3 21CE 2 LOCATIO N B0 8 B0 1 01 9 01 8 4 . Procedure 

### EF F : 265-26 5 Pag e 2 o f 5 AM M Re vDat e : Ma

y01/0 8 PRIN TDAT E : Ju l 22/0 8

# AIRBU S A/C Reg. : N265A V ' JO B CAR D ^ U3K-A32 0 TITLE : 27-60-00-866-00 2 - Extension-Retractio n o f th e

Spoiler s fo rMaintenanc e MPD-TASK : AM M TASK : 27-60-00-886-00 2 27-60-0 0 P B 20 1

* * O N A/ C 265-26 5 Subtas k 27-60-00-866^54- A A . Extensio n IRef . Flo . 201An-AS K27-60-00-991-003- ASHEE T2Q1A.1 ) (1 ) Tur n th e hex-hea d contro l switc h (2 ) o f th e openin g vah^ e o f th e servocontro l t o th e M positio n (Maintenance)
. (2 ) Mov e th e spoile rt o th e extende d positio n b yhand . (3 ) Pu t th e COLLAR-SAFETY
. SPOILE R (98D27604000000 ) (3 ) o n th e ro d (1 ) o f th e servocontrol . (4 ) Instal l th e tw o pin s o f th e safet ycolla r(3)
. Subtas k 27-60-0O-866-O56- A B . Retractio n (1 ) Mak e sur e tha t th e warnin g notic e i s i n positio n o n th e pane l 40V U t o tel l person s no t t o pressuriz e th e hydrauli csystems . (2 ) Mak e sur e tha t th e LOCKIN G TOO L - FLAP/SLA TCONTRO L LEVE R (980-^ " 000 } i s i n positio n o n th e flap/sla t contro l lever . (3 ) Remov e th e tw o pin s o f th e safet ycolla r(3 ) (4 ) Remov e th e safet ycolla r(3 ) o f th e servocontrol . (5 ) Mov e th e spoile rt o th e retracte d positio n wit h you rhand . / CAUTION : MAK E SUR E THA TTH E STO P O F TH E HEX . HEA D I S AGAINS TTH E LETTE R 'O ' O N

TH E HOUSING
. AERODYNAMI C FORCE S WIL L CAUS E UNWANTE D MOVEMEN TO F TH E SPOILE R I F TH E STO P O F TH E HEX . HEA D I S AGAINS TTH E LETTE R " M " . (6 ) Tur n th e hex-hea d contro l switc h (2 ) o f th e openin g valv e o f th e TCyocontrol (Operation)
. \ (7 ) Mak e sur e tha t yo u canno t mov e th e spoile rmanually . ositio n

* * O N A/ C AL L 

### 5 . Close-u o Subtas k 27-60-00-860-05 1 A . Pu t th e aircraf t bac k t o it s Initia l configuration . (1 ) Mak e sur e tha t th e wor k are a i s clea n an d clea ro f tool(s } an d othe ritems . Subtas k 27-60-00-710-05 1 B . D o th e operationa l tes t o f th e spoile rhydrauli cactuatio n (Re f AM M TAS K27-64-00-710-001 ) Subtas k 27-60-00-410-05 1 

### EFF : 265-26 5 Pag e 3 o f 5 AM M Re vDat e : Ma

y01/0 8 PRIN TDAT E : Ju l 22/0 8

# AIRBU S A/C Reg. : N265AV JO B CAR D U3K-A32 0 TITLE : 27-60-00-866-00 2 - Extension-Retractio n ofth e

Spoiler s fo rMaintenanc e MPD-TASK : AM M TASK : 27-60-00-866-00 2 27-60-0 0 P B 20 1

C
. Clos e Acces s (1 ) Instal l th e protectiv e cove ro n th e batter ypowe rcente r105VU . (2 ) Tighte n th e tw

o screws . (3 ) Clos e th e acces s doo r82 2 . (4 ) Clos e acces s door(s ) I n zone(s ) 580 , 680 . (5 ) Remove th e acces s platfonm(s)
. Subtas k 27-60-00-865-05 4 D . Remov e th e safet

yclip(s ) an d th e tag(s ) an d clos e thls(these ) circui t breaker(s) : 21CE 1 21CE 2 21CE 3 22C E Subtas k 27-60-00-866-05 5 E . Retractio n o f th e flaps (1 ) Remove th e LOCKIN G TOO L - FLAP/SLA TCONTRO L LEVE R (98D27803000000 ) fro m th e FLAP S pane l 114V U (Ref
. AM M TAS K27-00-00-080-002)
. (2 ) Retrac

t th e flap s (Re f AM M TAS K27-50-00-866-009 ^

EF F : 265-26 5 Pag e 4 o f 5 AM M Re vDat e : Ma y01/0 8 PRIN TDAT E : Ju l 22/0 8

# AIRBU S A/C Reg. : N265AV ' JO B CAR D ' U3 K- A32 0 TITLE : 27-60-00-866-00 2 • Extension-Retractio n o f th e

Spoiler s fo rMaintenanc e MPD-TASK : AM M TASK : 27-60-00-000-00 2 27-60-0 0 P B 20 1

57 5 E S ZS8 0

Figur e 27-60-00-991-OOS- A/ SHEE T201A.1/ 1 - Spoiler s Servocontro l * • O N A/C 265-26 5 

### ;F F : 265-26 5 Pag e 5 o f 5 AM M Re vDat e : Ma

y01/0 8 PRIN TDAT E : Ju l 22/0 8Willia m Hofftna n To <whoflhianQusa3000.com > 05/20/200 8 09:5 4 A M bc c Subjec t N265A V # 3 an d # 5 (LH)spoile rissu e
Gentlemen : Pe r FA A reques t

o f Ma y 19 , 2008 , US A 300 0 replicate dth e L H # 3 an d# S spoile r serv o contro l valve s i n th e maintenanc e mode , too k apictur e ofth e Iw r

ECA M display , the n place dthe mi n th e Operation s mod e an dtoo k a pictur e ofth e Iw r

ECA M display . Al l accomplishe do n Ma y 19 , 200 8 a t AA Ri n Miami , i n accordanc e withth e AMM . Picture s wer e provide dthi s a mt o you r offic e vi ae-mail . Willia m(Bill ) Hof!nia n Directo r o f Qualit y Contro l US A 300 0 Airline s Tel : 610-325-128 6 Fax : 610-325-128 5

> » 

# /5 *Willia m Hofftna n <wha4ftnanQuaa3QOO.com > 05/20/200 8 09:3 1 A M T o c c bcc History : Subjec t 26 5 ECA M Picture s

' ^ Thi s messag e ha s bee n fbnwarded . Pictur e 176 Fi s norma l scree n Pictur e 179 Fi s withspoile r 3/ 5 - L/H i nmaintenanc e positio n 

### (Se e attache dfile : MVC-l76F.JPG)(Se e attache dfile : MVC-179F.JPG ) Willia m(Bill ) Hoffman Directo r o f Qualit y Contro l US A 300 0 Airline s Tel : 610-325-128 6 ^ Fax : 610-325-128 5 MVC-176F.JP G MVC-179F.JP

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## m,lJSA300 0 \ FUGH TCONTROL S CONTROL S AN D INDICATOR S 1.27.4 0 P 1 1 SE Q 00 1 RE V 2 3 a \ LA F DEGRADE D indicatio n Th a indicatio n come s o n i n ambe rwhe n th e LA F norma l la wi s no t availaU e whe n ther e i s a failur e o f hydrauli caccumulator , ELAC
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Ba runit e LittlAILM l Lw a o f botfj aarvolacl a o n on e alletof t Loe a o » on > t i irw wapoHiHt ' • EUeiHTCBrAULT' ^ Faikn a o f pte h channe l I n ELA C 1 . Failui a o f ptta i chanw Feik m o f pttc h channe l i n ELA C 2 , o rba a o f on e o r boi h 8LAC 2 nidda rpeda l tranadueara . 

### GfHrSWiTTF+ T GndaolrchannatfaltodlnSECSi a aiVlBIVf l FAUIT L«ia,a l oi» a aetvolac k

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## A32 0 STANDAR D OPERATIN G PROCEDURE S TAX I 3.03.1 0 P 2 S E Q 00 1 RE V 3 9 BRAKE S CHEC K

- Onc e th e aircraf t start s moving : • Chec k 1/7 6 brak e efUdenc yo fth e nomia l braldn g system : Th e ainnf t mus t slo wdow n whe n presslr ^ th e brak e pedals . CAUTIO N I fth a aircraf t ha s bee n parice d i n we t condition s fo ra lon g period , th e efficienc yo fth e firs t brak e applicatio n a t IO\ N spee d wil l b e reduced .
• Als o chec k

tha t gree n pressur e ha s take n ove ryello wpressure : Th e yello wpressur e o n th e brak e pressur e tripl e indicato rshou U remai n a t 0 whe n pres^ g th e brak e pedals . Althoug h gree n hydrauli cpowe rsupplie s th e brakin g system , eac h tint e pedal s ar e qukkl ypressed , a brie fbrak e pressur e indicatio n ma yappea ro n th e BRAK E PRES S indtoator .

- I f a 'spongy * peda l i s fe/ t durin g taxi , thi s indicate s a degrade d perfbmianc e o f th e alternat e brakin g system .

- I f a n ar ci s displaye d o n th e ECA M WHEE L page , abov e th e bra^ e temperature , sa t th e brak e fan s o n (i finstalled)
. •HJSHtCOHBnfOIJneiJii^ ^ ^.u.....;............. . .... . CHEC K\ i . A t a cbnvenfen fstage , prfo rt o o rdurin g fax t an d befor e mnin g i/ » autobraice , th e P F silentf y applie s ful l longitudina l an d latera l sidestic k deflectton . • -

* O n th e F/CT L page , th e PN F check s ful l trave l an d th e correc t sens e o f al l elevator s an d al l ailerons , an d th e conec t cteHedto n an d retractio n ofaSspoSera f Th e PN F call s oi AfuHup' , ful l down' , 'neutral' , fullleff , ful l right", 'neutral' , a s eac h ful l travel / neutra l positto n I s reached . Th e P F silentl ychedc s tha t th e PN F call s ar e I n accordanc e wit h th e skiestic k order . Note : I n orde rt o reac h ftil l travel , fu U sidestic k mus t b e hel d fo ra sufUden t perio d o ftime . 2JTbe.P F presse s ^aJ'EDA L DIS C pu^buttononthenasawheeltillBr , an d sileaff yapplie s ful l left . njddar , ful l right nidder , andneutra L Th e PN F call s ou t "fullteff , lu U right', 'neutral' , a s eac h ful l travel/neutra l pos/fra n i s reached . 3 . TTfflF PN^^f/fte s M lOngSudlna l an d latera l s/des M deflecOort , aij d silentl ycheck s hil l trave l an d th e conac t isehse ' o fal l elevator s an d al l ailemns , andth i cpnaG l de/Hsctfo n an d retracthn i o fai J ispotera i ia n tfie ECA M RCTlf-' * Wofi rT7i d F/CT l pag e I s automaikaff ydl^laye d fo r2 0 seconds. !

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C o rSE C pushbutto n i s off , o ri f bot h fligh t contro l dat a concentrator s (FCDCs) fail . Th e sum)undin g bo xi s normall ygrey . I t change s t o ambe ri f th e ELA C o rSE C indicatio n does .

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### Rol l comman d o n lef t sid e stic k (C P posiUon ) 17182 4 UT C Sample s 263-26 9 Positiv e (+ ) rol l inpu t i s lef t win g dow n Negativ e (- ) rol l inpu t i s righ t win g dow n no t engage d i! " ; ^ r

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### Rol l comman d o n righ t sid e

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### 1 riVDelT i Document8\A32 0 TjTT r JSA\N26SAV\268. i -tl i 17160 4

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### Spoile rposition s i n degree s

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### Spoile rposition s i n degree s fo rspoilsr s 4R , 5 L& R durin g F O Rol l comman d 17192 4 UT C Sample s 326-33 3

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SYSTE M & SEQUENC E NUMBER S 2 7 FLIGH TCONTROL S 64-0 1 SPOILE R SURFACE S (N265AVOnly ) 1 . ITE M

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. operativ e spoiler s operat e nomiaily , an d b ) SFC S 2 fla p channe l operate s normally , an d • c ) AF M performanc e penaltie s ar e applied . (Continued )



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1 0 3 . NUMBE R REQUME D FO R {MSRATC H

4 . REMARK

S O R EXCEPTION S

(M ) (O ) IVf o psl ro f aynvnalrlca l aurln M 1 ana^cme yoeviQpvnMii n oMiwraci M poiitio n provfclMf

e • ) seCtMsodaMwHhopwellv e 8|Mil m Qpvsl e nonralj h en d b ) SFCS2nipdwirM l noniwll] ^ ww l c ) AF M pwtannw M apptod . (M ) (O ) IW o pai ro f aymnwMca l turlte M S •n d 4 ma yb « inoperailv e kfi ttwretracts d a ) SECa^iioclalB d wW i opemM v •poiw s opanrt a noniiaily i an d b ) TR1andTR2opandanonnal K o ) OCTIeConlnMtorliaviarifla d doaa d balof e eac h dapaftufi v d ) 3FC82ffapchaniwl < nonnaNy , an d a ) AF M paftamano e i


# 1 NOTE : lfipdlar4oraiainoparaliv«.LA F

i a i n daorads d mode . Rata rto 27 - 84-02 . (Continuad )



### 2-27-1 1,,w v cJ L cuu a la:18P M LRU OFFICE S O F JflSO NDIC K 202628894 8 p. 3

U8 A300 0 AIRLINE S CNAPTE R 2 : MmiMU M EQUVMBN TLit r SECTIO N 2 7 FUGH T CONTROL S MINIMU M EQUIPMEN T US T Revision : 1 9 Apri l 18,200 7
SYSTE M & SEQUENC E NUMBER S 2rPL10H TCONTROL S 8 4 ^ SPOME R SURFACE S (CONTD ) (N2BQAVLN264AV
. N2e8AV4l271A

V Only) l.rTE M

C

C
C 2 . NUM B

1 0

1 0

^ « lE R INSTALLE D 3.NUM e

8

8

8 lE R REQUIRE D FO R OiSPATC H 4 . REMARK

S O R EXCEPTION S

(M ) (O ) On e pei ro raymmaMcalnHfiKa a 1 o r8 ma yb e Inopanrtive I n Ih a ratradM l poaHtan prevMad ! a ) SEC a aaaoclala d wW h oparaH w gpollafa ofttni e nannal) ^ an d b ) AFMpadtannanoapanaMaaera aneilad . (M ) (O ) On e pai ro rsyiranalrici l auitaoa a 8 nw yo e inopamv e n m e mracn a pomo n prowfda d SECa aaaoclala d wNt i oparaUv a sponar e oparat e normaVyi (M ) (0 ) On e prt ro f aynwialilta d aurfhcaa 2 o r4 na yb e inoparaUv

a fe) flie nAsda d poaiBo n pravMa s a ) SECaaaaodatadwUioparatlv a spoHar i opanrt a nofmall] ^ an d b ) SFC82(lapchannalopanl n iii'minly , an d c ) AF M pa« toinance pa»ialllaa ara Mmiad L (Con«niiad }



### 2-27-1 2

### USA300 0 AIRUNE S CHAPTE R 2 : MINIMU M EQUIPMEN TLIS T SECTIO N 2 7 FLIGH TCONTROL S 

### MINIMU M EQUIPMEN TUS T Revision : 1 9 Apri l 18 . 200 7
SYSTE M & SEQUENC E NUMBER S 2 7 FUGH TCONTROL S 64-0 1 SPOILE R SURFACE S (CONTD ) (N260AV.N264AV
. N266AV-N271A V Only )

64-0 2 LOA D ALLEVIATIO N FUNCTIO N (LAF ) (N266AV ) LITE M

C

C

D 2 . NUMBE R INSTALLE D

1 0

1 0

1 3 . NUMBE R REQUIRE D FO R DISPATC H

6

6

0 4 . REMARK S O R EXCEPTION S

(M ) (0 ) Tw o pai ro f symmetrica l surface s 1 an d 2 ma yb e Inoperativ e i n th e retracte d positio n provided : a ) SEC s associate d wit h operativ e spoiler s operat e nonnally , an d b ) SFC S 2 fla p channe l operate s normally , an d c ) AF M performanc e penattie s ar e applied . (M ) (0 ) Tw o pai ro f symmetrica l surface s 3 an d 4 ma yb e inoperativ e i n th e refracte d positio n provided : a ) SEC s associate d wit h operativ e spoiler s operat e normally , an d b ) T R 1 an d T R 2 operat e normally , c ) D C Ti e Contracto r1 i s verifie d dose d befor e eac h departure . d ) SFC S 2 fla p channe l operate s nonmally , an d e ) AF M perfonnanc e penaltie s ar e applied .



### 2-27-1 3

### USA300 0 AIRLINE S

CHAPTER 2 : MINIMU M EQUIPMEN TLIS T SECTIO N 2 7 FLIGH TCONTROL S 

### MINIMU M EQUIPMEN TLIS T Revision : 1 3 

### Jun e 27.200 5
SYSTE M & SEQUENC E NUMBER S 2 7 FLIGH TCONTROL S 64-0 3
84-0 4

81-0 1
84-0 1 84-0 2 LA F ACCUMULATOR S (N266AVONLY ) ECA M SPOILER S HYDRAULI C SYSTE M PRESSUR E INDICATIO N O N FLIGH TCONTRO L PAG E SLA TWIN G TI P BRAKE S SOLENOID S SLAT S HYDRAULI C MOTOR S SLA TPC U VALV E BLOCK S LITE M

D C

C C B 2 . NUMBE R INSTALLE D

4 3

4 2 2 3 . NUMBE R REQUIRE D FO R DISPATC H

0 2

2 1 1 4 . REMARK S O R EXCEPTION S

On e symbo l (G , B , Y ) ma yb e inoperativ e provide d associate d hydrauli csyste m pressur e indicatio n I s availabl e o n ECA M hydrauli cpage . (M ) Solenoid s associate d wit h SFC C 2 ma y b e inoperativ e provide d SFC C 1 WTB s operat e normall ybefor e eac h flight. (M ) <0 ) SFC S 2 Sla t PC U \^lv e Bloc k ma y b e inoperativ e provided : a ) Slats , Raps , an d associate d monitorin g an d protectio n system s operat e nonnail yo n SFCC1 , b ) Operatio n o f SFC C 1 WTB s ar e confinme d b ytest s befor e eac h departure , c ) Electrica l suppl yt o SFC C 2 sla t channe l i s inhibited , an d d ) ELAC , SEC , ADIRS , LGCIU , FA C an d R Asystem s operat e nonrmlly . e ) Takeoffi n CON F l+ F i s prohibited .



### 2-27-1 4 

## I

• i 

# 1

### e x cuu u 12:19P H LRU ! OFFICE S O F JRSO NDIC K 202628894 8 p. 6



### US A300 0 AIRLINE S CHAPr m 2 : MSiMU M ECMPMBi rUS T SECTIO N 2 7 RJOH TCONTROL S 

### MINIMU M EQUIPMEN TUS T Raivi8lon: 8 No\^«nlMr20,200 3
SYSTE M & SEQUENC E NUMBER S 2 7 PUQH TCONTROL S 924) 1 SPEE D BRAK E CONTRO L SYSTE M 1 ) Spaad brak e 2 o r 3and 4 82-0 2 GROUN D SPOILE R CONTRO L SYSTE M 1 ) SpoHar

S 2 ) 9poam9im6 2 or3and 4 8^0 ^ ACCELEROMETE R SYSTEM S 824) 4 SIDBSnC K 1RAN8DUCB R SYSTEM S 924) 0 SPOILE W SPEE D BRAK E INDKATfONSO N BCA M F/CT L AN D WHEELPAQ E LITE M



### C C 2 . NUMBE R INSTALLE D



### 8

2 8



### 1 0

1 0 3 . NUMBE R REQUIRE O FO R DISPATC H

0 4 4 . REMARK

S O R EXCEPTION S (O ) Ma yb e moparaMv

e provlda d AF M parfofnwno a panaMaa aaaoclala d vM h a l (O ) Ma yb e moparaUv

e prowWa d AF M partonnano a panaMla

a aaaodaia d wtt i tw o pal m o f groun d ipola wIwpaiaiw e aw i (O ) Ma yb a jnoparadva pravida d AF M 

### (O ) 1 an d 2 o r8 ai d 4 mayb e

pravidac i AA I parflormanoa Ineuipoiaia U M e 274)4)1
. OaMad i Ran i 4 . l4B yb e hoparrtv e tora n aaaodata d
(O ) Ma yb e chec k o f aff madebalix e provMadevlaua l l a



## 2-27-1 5

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N266A V OR D MIK E M . RO N E D SHIN N 6851 5 STAR TTIME : FINIS H TIM E OMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 7:2 3

NEFOG00021 0 D MIK E CONNELL

Y 0 2 5/17/200 8 REPOTTE D ANCHO R CENTE R AISL E THRESHOL D INSTALLE D STRIP
. CLEARE D I N AIM S AN D AURA . Thursday , Ma y29 , 200 8 1:40:4 1 P M

Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 2 3

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N268A V BW I jSTEV E B . RO N E D SHIN N 

### 6599 9 STAR TTIME : FINIS H TIM E DMi/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 7:5 5

MEL0000354 8 MIK E CONNELL

Y 0 3 5/17/200 8 REMOVE D AN D REPLACE D ELECTRONI C CTR L BO X lA W 49-61-3 4 PB401.PERFORME D AHR S &ACY C UPDATE.THI S CLEAR S MEL00003548 . CLEARE D I N AIM S AN D AURA .

# Thursday , Ma y29 . 200 8 1:40:4 1 P M

Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 24

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N270A V RS W CHRI S C
. RO N E D SHIN N 06532 2 STAR TTIME : FINIS H TIM E DMi/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 9:2 6

NEF0000021 1 D MIK E CONNELL

Y

_ 5/17/200 8 SEAT S 2 5 B. C READIN G LIGH TINOP
. - A/ C RELEASE D PE R DMI/NE F #000000211 . ENTERE D I N AIM S AN D AURA . Thursday , Ma y29 , 200 8 1:40:41 . P M



# I I I Thursday , Ma y29 , 200 8 1:40:4 1 P M Pag a 2 5

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N270A V RSW |CHRI S C
. RO N E D SHIN N 06532 2 STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 9:4 6

NEF00000021 2 D MIK E CONNELL

Y 0 2 5/17/200 8 HEA D PHONE S @ 2 5 A. C DON TWORK
. - A/ C RELEASE D PE R DMI/NE F #00000212 . ENTERE D I N AIM S AN D AURA . Thursday . Ma y29 , 200 8 1:40:4 1 P M



# I 1 Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 2 6

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : GENERA L

DAVI D DRU M STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 10:3 0 

# r

5/17/200 8 AIM S HRS /

CY C REPOR TPRINTE D REVIEWE D AN D FILED .

Thursday , May29 , 200 8 1:40:4 1 P M

Thursday , Ma y29 , 200 8 1:40:4 1 P M Pag e 2 7

i

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N268A V CU N MARI O 32 0 DAVI D DRU M 06660 1 STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : |14:1 0

MEL0000355 0 MAT TSHEAFFE R 0 1 5/17/200 8 COCKPI TDOO R FAUL TLIGH TILLUMINATED . LOWE R DOO R LATC H DOE S NO T LOCK
. -VERIFIE D LOWE R STRIK E FAILE D I N UNLOCKE D POSITION
. RELEASE D PE R DMI#MEL0000355 0 lA W ME L 52-50-02-7 . ENTERE D I N AIM S AN D AUR A REQUESTE D AO G RELOCAT E 1 5 EA . SPLIC E P/ N NSA936830-2 0 AN D 1EA . LW R STRIK E P/ N AR4714-201 , BW I HA S DMC-51 9 AN D AN D CONTAC TP/ N NSA93791OEA2O0 O O N HAND . PART S WIL L B E DRIVE N ASA P T O BW I TONIGHT
. Thursday . Ma y29 , 200 8 1:40:4 1 P M

Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 2 8

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N267A V CU N ALEXANDR O 41 0 DAVI D DRU M 06701 2 STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 14:3 5

DM100002705

0 1 5/17/200 8 FRON TPA X 0 2 USED
. REMAININ G PRES S 1500PSI
. -RELEASE D PE R DMi#DMI00002705 . FW D PA X 0 2 BOTTL E USED
. 150 0 PS I REMAINS
. ENTERE D I N AIM S AN D AUR A Thursday , Ma y29 , 200 8 1:40:4 1 P M

Thursday , Ma y29 , 200 8 1:40:4 1 P M Pag o 2 9

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N265A V MI A JO E MILLE R HANGA R /

FL T726 5 DAVI D DRU M STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 21:1 5

5/17/200 8 JO E CALLE D AN D SAI D THA TTH E MA F WA S UNSATISFACTORY
. O N APPROAC H THE YHA D APROBLE M AN D STRUC KTH E LEF TWIN G TI P O N TH E RUNWAY . H E WIL L CAL L BAC KWIT H MOR E INF O A S SOO N A S ABLE . Thursday . Ma y29 . 200 8 1:40:4 1 P M ^



# I ! I Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 3 0

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N271A V PI T GLEN N VEAHMA N RO N DAVI D DRU M STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 21:1 5

5/17/200 8 PI TL E GLEN N CALLE D AN D REPORTE D PILO TWRIGH TUP : CAP TSEA TRECLIN E INOP
. GLEN N T/ S AN D FOUN D I B RECLIN E CABL E BROKE N H E REPORT S P/ N NEEDE D I S SB3-011-001-02
. CALLE D AO G AN D FOUN D THA TUSAI R HA S MAN Y SPARE S O N HAN D I N PIT . REQUESTE D AO G PURCHAS E FRO M USAI R PIT . NOTIFIE D PI TGLE N T O PICK-U P CABL E FRO M USAI R MAI N HANGA R STOC KROO M A T2200Z . SEN TCM M FO R IP C AN D R/ R OVE R PI TPRINTE R AN D NOTIFIE D GLENN
. REQUESTE D H E NOTIF YMO C A S SOO N A S AIRCRAF TI S FIXED . Thursday , May29 , 200 8 1:40:4 1 P M

1 3 5i >

Thursday , Ma y29 , 200 8 1:40:4 1 P M Pag e 3 1

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N269A V OR D TERRYD DAVI D DRU M STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 21:0 0

5/17/200 8 TERR YREPORT S THA TCRE W 0 2 BOTTL E APPROACHIN G MINIMU M LIMIT S FO R 4 MA N CREW
. H E WIL L HAV E MIDNIGH TSHIF TTR YT O SERVIC E BOTTL E A TUA L TONIGHT
. PLACE D RE Q FO R BOTTL E SPECIFI C T O N268A V AN D N269AV . AO G WIL L FE D E X TONIGH TED D MONDA Y(HAZMAT)
. AO G HA S VERIFIE D THA TI F NEEDE D UA L WIL L LEN D NEEDE D P/ N 5 EA . I N STOC K(ORD)
. SINC E N269A V I S I N OR D FO R ONL YON E MOR E WEE KHA D AO G PLAC E RE Q O N HOL D UNTI L W E SE E I F OR D L E CA N RESERVIC E CURRENTL YINSTALLE D BOTTLE.
. MO C T O LE TAO G KNO W O F OUTCOME
. Thursday , Ma y29 , 200 8 1:40:4 1 P M

Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 3 2

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : INF O ONL Y

ILLIA S KIRITSI S STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 23:0 0

BE N SCHROEDE R 5/17/200 8 SHIF TCHANG E AN D PASSDOW N C/ W TIME S AN D CYCLE S REVIEWE D AN D FILED . Thursday , Ma y29 , 200 8 1:40:4 1 P M

Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 33

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N265A V MIA DAVE ILLIA S KIRITSI S STARTTIME :

FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : |0:0 0

BE N SCHROEDE R 5/17/2008 SPOK E WIT H DAV E BEA L REGARDIN G 26 5 TES TFLIGHT , DAV E REPORT S THA T MI AI S PERFORMIN G AHAR D LANDIN G INSPECTIO N A TTHI S TIME , H E ASL O SAI D TH E SPOILE R ACTUATOR S WER E SE TT O TH E (M ) POSITIO N NO TTH E (O ) POSITION
. THU S CAUSIN G TH E SPOILER S T O DEPLA YI N FLIGHT
. TH E PF R SHOW S 4 4 COCKPI TEFFECT S WIT H 7 FAULTS , SEVERA L O F TH E FAULT S WER E MOSTLIKEL

YCAUSE D B

YTH E INCORRECTSETTIN G O N TH E SPOILE R ACTUATORS
. MOR E INF O WIL L FOLLOW A S I TBECOME S AVAILABLE . Thursday . Ma

y29 . 200 8 1:40:4 1 P M 

## « < ;

Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 34

# MAINTENANC E CONTRO L

SHIF TTURNOVE R LO G
A/C : STATION : CONTACT : FLIGH TNUMBER : CONTROLLER : LO G PAGE : DESCRIPTION : N267A V CL E JI M RO N ILLIA S KIRITSI S [06701 3 STAR TTIME : FINIS H TIM E DMI/NUMBE R CATEGORY : DISPATCHER : ITE M NUM : DATE : 3:0 0

3:0 5 DM100002705 BE N SCHROEDE R 0 3 5/17/200 8 RP L POR TPA X 0 2 BOTTL E A TFW D POSITION
. THI S CLEAR S DMI#DMI00002705 . CLEARE D I N AIM S AN D AURA . Thursday , Ma y29 , 200 8 1:40:4 1 P M



## a I I Thursday , Ma

y29 , 200 8 1:40:4 1 P M Pag e 3 5

- 11 : , \:,
_ 

# < d

I I a r^««rh^r, » PHIUVDELPHIAFSDO-17 ] U.S
. Departmen t 2 In O Plaza . Suit e 11 0 o f Transportatio n Philadelphia , PA1911 3 FeckKO l Aviatio n ?**" * ®1°:^^.^ ^ AdmlnWrotlo n ''« • aio-595-i5i 9
Ma y30 . 200 8 Certified-Retur n Receip t Mr . Josep h Guhi n US A300 0 Airline s 33 5 Bisho p Hollo wRoad , Suit e 10 0 Newtow n Square , P A1907 3 Dea rMr . Guhin : Fil e Numbe r2008EA17003 8 O n Ma y19 , 2008 , Brenda n Alrv/ays , LLC , (db a US A300 0 Airlines ) notifie d thi s offic e o f a wingti p fenc e strik e o n th e runwa yb ya n Airbu s A-320-212 , N265AV , operate d b yUS A300 0 Airiines , durin g a n attempte d landin g a t Miarn i Internationa l Airpor t (MIA ) o n Ma y17 , 2008 . Th e fligh t wa s conducte d a s a maintenance/custome racceptanc e fligh t followin g heav y maintenanc e b yAA R Aircraf t Services , Inc . (XE4R645M ) a t MIA . Arevie wo f th e maintenanc e logboo k an d othe rrecord s reveale d tha t Brende n Airways . LLC
. ma yhav e operate d a n unairworth yaircraf t durin g th e fligh t reference d above . Thi s lette ri s t o infor m yo u tha t thi s matte rli s unde rinvestigatio n b yth e Federa l Aviatio n Administration . W e wis h t o offe ryo u a n opportunit yt o discus s th e matte rpersonall yari d submi t | | a writte n statement rI f you^ desir e to-dCTeitherrthrs'shauld'beaecompIlsfTedlwtlM^ ^ l | followin g receip t o f thi s letter . You rstatemen t shoul d contai n al l pertinen t fact s an d an y | | mitigatin g circumstances , whic h yo u believ e ma yhav e a bearin g o n thi s matter . I f w e d o no t

hea rfro m yo u withi n th e specifie d tinie . ou rrepor t wil l procee d withou t th e benefi t o f you r statement . Sincerely , LaurenceO
. Johnsonti ^ ^80080 . JOhllSO n I I Principa l Operation s Inspecto r 

# i 'i i

u a Is i 

## I 8

# US A 300 0

• i J , 

# I Jun e 11,200 8

Laurenc e Johnso n Principa l Operation s Inspector
- USA300 0 Philadelphi aFSDO-1 7 2 Int' l Plaza , Suite 11 0 Philidelphia , P

A 1911 3 Dea r Mr . Johnson , RE : LO I Fil e Numbe r

2008EA17003 8 an dVDR PReferenc e ID : 264 9 O n Ma y 30,2008 , you sent

USA300 0 Airline s aLetter o f Investigatio n (LOI ) concernin g th e maintenanc e acceptanc e tes t fligh t o f Brenda n Airway s L.L.C. , db aUSA300 0 Airline s aircraf

t N265AV , a

t MIA , on Ma

y 17,2008 . O n Jun e 4,2008 , you sent aletter t o Willia mHoffman , USA3000 Airline s Directo r o f Qualit y Control , acceptin g aVDR P wit hthe conditio n th e acceptanc e onl y relate dt o th e maintenanc e aspect s ofth e tes t flight . Thi s reply to th e LO I refer s onl y t o th e operation' s aspect s ofth e tes t fUght. -This^commentary i s base don^the Pilet^Safet y Repertsrtfae-reportth e Directoro f Maintenanc e & Engineerin g gav e t o th e FAA o n May 19,2008 , conversation s wit h Jo e Miller , Directo r

of Maintenanc e & Engineerin g an dCaptai n Snnrat t o n Jun e 1 0 2008 , AIRBU S Industrie s an dUSA300 0 Airline s manuals , an dvariou s dat e downloads . USA300 0 Airline s b providin g to yo u al l of th e information , data , an d documentatio n witl i tlii s lette r tha t i t ha s t o date . Any additiona l informatio n tha t come s t o ligh t

o r i s discovere dwi

U b e forwarde dt o you r

ofBcc a s soo n a s possible . On Ma y 17,2008 , USA300 0 Airline s conducte daMIA-MIA , Par t 9 1 maintenanc e acceptanc e tes t

fligh t in preparatio n fo

r returnin g MS N 42 7 t

o the lessor . Internationa

l Leas e Financ e Corp . Durin g th e fligh t contro l check

durin g th e taxi checklist , th e cre w note dther e wa s a n ECA M caution o f

LA FDEGRADED . I

t wa s cleare dby resettin g th e Spoile r Elevator Compute r (SEC ) pushbuttons . According t o bot hCaptain Surrat

t an d Jo e Miller , thi s cautio n i s no t un-common , andquickly cleared . The aircraf t ha daclea n uppe r ECA M pag e prio r

t o the imeventiu l takeoff

. While airborne , durin g routin e pag e call-ups , the ECA

M pane l displayedsymmetrical , spoiler 3/ 5 U Rambe

r indications . Diiring th e fligh

t apilo t fro mth e next

leasin g airline , lef

t the cockpit

andreturne dnotin g
33 5 Bisho p Hollo w Road , Suit e 10 0 Newtow n Square , P A 1907 3 Phone : 610.325.128 0 Fa x 610.325.128 5

### tw o spoiler s o n th e lef t win g wer e floating . A n USA300 0 Airline s inspection' s employe e too k som e picture s o f

thos e spoiler s (photos , attachmen t 1) . Durin g th e flight , th e pilot s note dth e rudde r

tri mgoin g ou t

o f limits . Captai n Walke r

disei^age dth e autopilo t an d manuall y trinune dth e aircraf t O n approach . Captai n Walke r state dth e aircraf

t felt "sloppy. " I n th e flare , th e aircraf t droppe dabruptly , bounce dan drolle dleft Th e cre w initiate dago-aroun dan dfle w asecon dapproac ha t Flap s 3 an dVREF+25 . O n th e secon dlandin g {^proach , o n touchdown , th e aircraf t trie dt o rol l lef

t agai n bu t

wa s controllabl e t o alanding . Afte r landing , i t

wa s discovere dtha t

aportio n o f

lef t wingti p fenc e wa s groun doff . Repai r cos t i s abou t $33,00 0 (photos , attachmen t 2) . Th e initia l revie w ofth e aircraf t afte r landin g (wit hAA RService s personne l involved ) foun dspoiler s 3/ 5 o n th e lef t win g t o b e i n 'Maintenanc e Mode* . Jo e Miller , USA300 0 Airline s Directo r

o f Maintenanc e & Engineering , wh o wa s aboar dth e flight , formall y requeste dan investigatio n b y AA RService s a t tha t tim e (Jo e Mille r

email , attachmen t

3) . O n Ma y 19,2008 , Mr . Mille r provide dth e MI A FA A awritte n statemen t (Jo e Mille r Memo , attachmen t

4) . Mr . Mille r

directe dth e digita l fligh t dat arecorde r

b e remove dan d quarantined . Th e DFD Rwa s sen t t o Honeywel l fo r

downloa dan danalysis . O n Ma y 18,2008 , Ti mLyons , USA300 0 Airline s Chie f Pilot , spok e t o bot hpilots . O n Ma y 19,2008 , Jo e Guhin , U S A300 0 Airline s Directo r o f Safety an dRegulator y Compliance , calle dbot hpilot s an ddirecte dsafety report s b e submitte d(Surrat t Report , attachmen t

5 , Walke r

Report , attachmen t

6) . O n Ma y 19,2008 , Jo e Guhi n calle dth e Nationa l Transportatio n Safety Boar d(NTSB ) Operation s cente r

an dspok e t o th e investigato r o n duty , Joh n Lovell . Mr . Guhi n \provide dth e essentia l informatio n o f who , vrbat , when , wher e an dth e estimate dcost . I ^ ^ t^vellTeqtiesl M phofi M ofTIiclJaSapr^Wc E I (attachmen t 2) . O n Ma y 20,2008 , M r Lovell , vi aemail , wa s aske dan dconcurre dtha t ^ 1 th e NTS B ha dn o further interes t i n th e even t

an dauthorize dreleas e ofth e flight dat a II recorde r (email , attachmen t

7) . '-•_ % 

### I O n Ma y 19,2008 , Th e FA A requeste dUSA300 0 Airline s se t aircraf t N265A V i n th e sam e configuratio n a s i t

wa s prio r

t o th e tes t

fligh t o n Ma y 17,2008 , (spoiler s 3/ 5 o n th e lef t win g i n maintenanc e mode ) an dtak e apictur e ofth e ECA M faidt panel . Th e phot o wa s emaile dt o th e FA A o n May 20,200 8 ^hot o an demail , attachmen t 8) . O n Ma y 22,2008 , Jo e Guhi n askedth e pilot s agai n t o submi t detaile dsummaries . O n Ma y 23 , Jac k

Eastman , th e USASOOOAirUnes Directo r o f Operations , wa s calle db y a n attorne y fo r

th e Internationa l Brotheihoo do f Teamsters , Loca l 747 , tha t represent s th e pilot s i n th e emplo y o f

USA300 0 Airiines . Mr . Eastma n wa s advise dtha t th e effor t t o obtai n additiona l infomiatio n wa s bein g considere dharassmen t b y th e Union . O n Jun e 10,2008 , Jo e Guhin , USA300 0 Airline s Directo r o f Safety an dRegulator y Compliance , spok e t o Jo e Miller , USA300 0 Airline s Directo r o f Maintenanc e an dEngineering , wh o I S 

# I I 6

### provide dadetaile dsynopsi s ofth e flight , an dhi s rationa l o n wh y th e aircraf t wa s saf e t o launch , tor n hi s viewpoin t i n th e jum p sea t

O n 1 0 Jun e 2008 , Jo e Guhi n spok e t o Captai n Surratt , wh o provide daseparat e an dsimila r descriptio n an drationa l o n prefligh t indication s an dfo r

feelin g th e aircraf

t wa s saf e t o launch . Attachmen t

9 i s th e Aircraf

t Lo g shee t

(For mM-3 ) fo r

th e fligh t Attachmen t

1 0 i s th e AIM S printout s for Pilot s Surrat t

an dWalke r

showin g the y wer e schedule dfo r

th e fligh t Attachmen t

1 1 i s aphot o o f

ECA M fligh t

contro l displa y wit hnorma l indications . Attachmen t

1 2 i s atrainin g documen t pag e ofth e ECA M F/CT Ldisplay , wit ha n explanatio n ofth e displa y Attachmen t

1 3 i s a n FCO M pag e wit halegen dofth e colo r code s o n th e display s Attachmen t

1 4 i s aprin t

ou t o f aportio n ofth e Pos t

Fligh t Repor t (PFR ) ofth e tes t

flight showin g th e tim e ofth e ECA M faul t displays . Jo e Miller , commente dtha t th e F/CT L SPL Rfault s wil l b e momentar y whe n th e SE C pushbutton s ar e rese t Attachmen t

14 aar e Airbu s TS M Manua l page s relate dt o th e LA FDEGRADE D fault . Attachmen t

1 5 i s th e FCO M pag e fo r F/CT LSE C 1 (2 ) (3 ) Faul t Attachmen t

1 6 i s th e FCO M pag e fo r F/CT LSPL RFaul t Attachmen t

1 7 i s th e FCO M pag e fo r LA FACC U Faul t Attachmen t

18~are~trainiiig^ociimmt pagesTo r

spoile n an dth e ECA M F/CT Ldisplay . Pag e on e ha s th e statemen t tha t whe n on e spoile r

surfac e fails , th e symmetri c on e o n th e othe r win g i s inhibited . Attachmen t

1 9 ar e FCO M page s o f

warnin g an dcaution s fo r Aircraf t N265AV . Attachmen t

2 0 i s a n FCO M pag e o n "SPEE D BRK " mem o displa y logic . Attachmen t

2 1 ar e page s fromth e USA300 0 Airline s Minimu mEqwpmen t Lis t (MEL) , Ch g 22 , concernin g spoile r surfac e malfimctions . (Chang e 2 2 i s provided . Chang e 2 3 i s th e curren t

editio n an ddoe s no t

includ e guidanc e o n N265AV) . Attachmen t

2 2 i s th e A32 0 Expande dTAX I Checklis t fromth e FCOM . Pag e 2 describe s th e fligh t contro l check .

### Attachment 2 3 i s subject

flight DFD Rtabula

r dat afor comman dstic k

an dflight contro l position s durin g th e fligh

t contro l tes t

(1718:1 8 t o 1719:3 8 UTC) . Th e DFD Rdat adi d no t hav e readout s ofth e ECA

M panel displa

y indications . Attachment

2 4 i s aflightaware.com , minute-by-minute , reca p o f position , spee dan d altitud e ofth e maintenanc e tes t fligh t O n Ma y 30,2008 , Larr

y Johnso n informedJo e Guhi n that Pilo t Walker wa s i n th e lef

t sea t an dwh y wa s PI C Surrat

t no t in th e lef t sea t an dflying ? Afte

r conferrin g wit

hChie f Pilo t Ti mLyons , Jo e replie dvi aemai l that Pilo t Walker wa s Captai n qualifie d(email , attachment

25) . Attachment

2 6 i s acopy ofth e FA

A approve dUSA300 0 Airline s NORMAL CHECKLIS T If you hav e an

y question s o n thi s package , pleas e contac t m e at (610 ) 325-128 9 or

a t jguhin@usa3000.co m

^ 

### Josep hM . Guhin Director o f Safet y & Regulator

y Complianc e USA300 0 Airiine s (610)325-128 9 iguhin@USA3000.com Attachments : 1 . Photo s o f

lef t wing spoiler s floating 2 . Photo s o f

damagedwing fence 3 . Emai l fro

mJo e Miller

to AA RService s 4 . Jo e Mille

r incident Mem o t o MI A FA A 5 . Safet y Repor t Pilo t Surrat t 6 . Safet y Report Pilo t Walke r 7 . Email fromNTS B releasin g DFDR 8 . Email & Phot

o o f N265A V ECA M panel wit

hspoiler fault s 9 . Lo g page , N265AV , Ma y 17,200 8 10 . AIM S schedule pag e fo r Pilot s Surrat

t andWalker 11 . Phot o o f ECA M fligh t contro l pag e wit

hnorma l indication s 12 . ECA M F/CT Ldispla y legend 13 . ECA M color code legend 14 . N265AVPFR,Mayl7,200 8 14aAirbu s TS M Manua

l page s relate dt o th e LAFDEGRADE D fault

### 15 . FCO M pag e fo r F/CTLSEC 1 (2 ) (3 ) Faul t 16 . FCO M pag e fo

r F/CTLSPL

RFaul t 17 . FCO M pag e fo

r LA FACC U Faul t 18 . Trainin g document

page s fo r spoiler s an dth e ECAM F/CT Ldisplay 19 . FCO M page s o f

warnin g an dcaution s for

Aircraf t N265AV 20 . FCO M pag e o n "SPEE D BRK " memo display logi c 21 . USA3000Airline s MEL , Ch g 22 , spoiler surfac e malfunction s 22 . A32 0 TAX I Checklis t fromth e FCO M 23 . DFD Rtabula

r dat afor th e flight contro l chec k 24 . flighta'ware.com , fligh t reca p 25 . Emai l o n Pilo t

Walker bein g mlef

t sea t 26 . USA300 0 Airline s Normal Checklis t - pag e 7.0 1• 4

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### US A300 0 AIRLINE S

CHAPTE R 3 : MEL OPERATION S PROCEDURE S SECTIO N 

### AT

A27 : ME L TASK : 

### 27-64-0 1 ( 

### MINIMU M EQUIPMEN TUS T

Revision : 1 3 Jun e 27 . 200 5 ME L TASK : 27-64-0 1 A . SPOILE R SURFACE S 1 . Performanc e penaltywit h on e pai ro f groun d spoiler s inoperative : a . Spoile r5 inoperative : n o performanc e penalt y b . Spoile r1,2, 3 o r4 inoperative : 1 ) Take-of

f mus t b e performe d wit h ful l thrust . 2 ) Detenmin e maximu m take-off weigh t an d associate d speed s i n norma l condition s o n dr

yrunwayb yselectin g th e appropriat e configuratio n o n th e OP S ME L screen , 3 ) Landin g performanc e - referenc e OPS
. NOTE : THI S WEiGH TAN D THES E SPEED S M AYB E RETAINE D FO R TAKE OF F O N WE TRUNWAY , PROVIDE D REVERS E THRUS TI S USE D FO R DECELERATION
. TAKE-OF F WIT H ON E O R MOR E SPOILER S INOPERATIV E AN D REVERSE R INOPERATIV E I S NO TRECOM MENDE D O N WE TRUNWAY . c . Perfonnanc e penaltywit h tw o pair s o f groun d spoiler s inoperative : 1 ) Take-of

f mus t b e performe d wit h ful l thrust . 2 ) Determin e maxT/ 0 weigh t an d associate d speed s i n norma l condition s o n dr ymnwa yb yselectin g th e appropriat e configuratio n o n th e OP S ME L screen . NOTE : THI S WEIGH TAN D THES E SPEED S M AYB E RETAINE D FO R TAKE OF F O N WE TRUNWAY , PROVIDE D REVERS E THRUS TI S USE D FO R DECELERATION
. TAKE-OF F WIT H ON E O R MOR E SPOILER S INOPERATIVE-AND-REVERSER-1N0PERATIVE1S~N0T'RECOM MENDE D O N WE TRUNWAY . 3 ) Landin g Perfonnanc e - referenc e OPS
.

3-27-1 1

### US A300 0 AIRUNE S

CHAPTE R 4 : MAINTENANC E PROCEDURE S SECTIO N 

### AT

A27 : ME L TASK : 27-64-0 1 { MINIMU M EQUIPMEN TUS T

Revision : 8 Novembe r20 , 200 3 MEL TASK : 27-64-0 1 DEACTIVATIO N O F TH E SPOILE R SERV O CONTRO L WARNING : PU TTH E SAFET YDEVICE S AN D TH E WARNIN G NOTICE S I N

POSITIO N BEFOR E YO U STAR TATAS KO N O R NEAR : • TH E FUGH TCONTROL S

- TH E FLIGH TCONTRO L SURFACE S

- TH E LANDIN G GEA R AN D TH E RELATE D DOOR S

- COMPONENT S THATMOVE
. WARNING : D O NO TD O THI S DEACTIVATIO N PROCEDUR E I F THER E I S

EXTERNA L LEAKAG E O N TH E UNSERVICEABL E SERVOCONTRO L WARNING : YO U MUS TALS O D O TH E DEACTIVATIO N O F TH E SERVO CONTROL , WHIC H I S SYMMETRICA L T O TH E UNSERVICE ABL E SERVOCONTROL
. WARNING : MAK E SUR E THA TTH E TRAVE L RANGE S O F TH E FLIGH T CONTRO L SURFACE S AR E CLEA R BEFOR E YO U PRESSUR IZE/DEPRESSURIZ E AHYDRAULI C SYSTEM
. A . JO B SET-U P AIRCRAF TMAINTENANC E CONFIGURATIO N 1 . Energiz e th e aircraft electrica l circuit s (Ref
. TAS K24-4 1 -00-86 1 -002)
. 2 . Exten d th e flaps (Re f TASK^^ ^ 3 . O n th e overhea d pane l 23VU : a . Releas e th e FL

TCTL/SE C 1 pushbutto n switc h (o n thi s pushbutto n switch , th e OF F legen d come s on)
. 4 . O n th e overhea d pane l 24VU : a . Releas e th e FL

TCTL/SE C 2 an d FL

TCTL/SE C 3 pushbutto n switche s (o n thes e pushbutto n switches , th e OF F legend s com e on)
. 5 . O n th e pane l 114VU . pu t th e LOCKIN G TOO L -FLAP/SLATCONTRO L LEVE R (98027803000000 ) i n positio n o n th e flap an d sla t contro l lever . 6 . Pu t th e PIN-SID E STIC KLOCKIN G (98D27903500000 ) i n positio n o n eac h side-stic k controller . 7 . Instal l th e Maintenanc e i n Progres s notic e o n th e cente rpedestal . 8 . Oepressuriz e th e hydrauli csyste m relate d t o th e spoile rtha t yo u mus t deacti vate . 4-27-2 5

UNCONTROLLE D COP

YWHE N PRINTE D AND/O R DOWNLOADED
. CHEC KTH E AC M FOLDE R AND/O R TEC H PUBS LIBRAR YINVENTOR

YLIS TFO R TH E CURRENT/CONTROLLE D DOCUMENT
.(



### US A300 0 AIRUNE S MINIMU M EQUIPMEN TUS T CHAPTE R 

### 4 : MAINTENANC E PROCEDURE S 

### Revision : 8 SECTIO N 

### AT

A27 : ME L TASK : 27-64-0 1 Novembe r20 . 200 3 9 . Fo rth e spoile r1 o r5 . depressuriz e th e Gree n hydrauli csyste m (Ref
. TAS K29 - 23-00-864-001)
. 10 . Fo rth e spoile r2 o r4 . depressuriz e th e Yello whydrauli csyste m (Ref
. TAS K29 - 24-00-864-001)
. 11 . Fo rth e spoile r3 , depressuriz e th e Blu e hydrauli csyste m (Ref
. TAS K29-10-00 - 864-003)
. 12 . Pu t th e acces s platfom n i n positio n in : a . Zon e 58 0 fo rth e left spoilers . b . Zon e 68 0 fo rth e right spoilers . 13 . Ope n thes e acces s doors : a . 573B B fo rth e lef

t spoile r1 . b . 575B B fo rth e left spoile r2 . c . 575D B fo rth e lef

t spoile r3 . d . 575E B fo rth e left spoile r4 . e . 575G B fo rth e lef

t spoile r5 . f . 673B B fo rth e right spoile r1 . g . 675B B fo rth e righ t spoile r2 . h . 675D B fo rth e right spoile r3 . 1 . 675E B fo rth e right spoile r4 . j . 675G B fo rth e right spoile r5 . 14 ^ Beforeyou^de-activatoaservo-controK-make^surethat-ithaeno-extemalleaks : B . PROCEDUR E 1 . Deactivatio n o f th e Spoile rServo-control
. (Ref
. Fig . 401/TAS K27-64-00-991 - 003 ) NOTE : WHE N YO U DEACTIVAT E ASPOILE R SERVO-CONTROL
. YO U MUS TALS O DEACTIVAT E TH E SYMMETRICA L SERVO-CONTRO L O N TH E OTHE R WIN G 2 . Instal l th e SPOILE R MAINTENANC E KE Y(98D27603002001X1 ) o n th e servo contro l an d tur n i t a quarte rtur n counterclockwise . NOTE : I F NECESSARY
. US E AMETA L RO D (TOMM YBAR ) DIA.4M M (0.1574IN. ) T

O TUR N TH E SPOILE R MAINTENANC E KEY . 3 . Disconnec

t th e connecto r(3 ) fro m th e receptacl e (2 ) o f th e servo-control . 4 . Pu t blankin g cap s o n th e connecto r(3 ) an d receptacl e (2)
. 5 . Attac h th e electrica l connecto rt o a hydrauli clin e wit h a tie-wrap . 4-27-2 6 UNCONTROLLE D COP YWHE N PRINTE D AND.O R DOWNLOADED
. CHEC KTH E AC M FOLDE R AND.O R TEC H PUB S LIBRAR YINVENTOR YLIS TFO R TH E CURRENT/CONTROLLE D DOCUMEN T

### US A300 0 AIRUNE S

CHAPTE R 4 : MAINTENANC E PROCEDURE S SECTIO N 

### AT

A27 : ME L TASK : 27-64-0 1 { 

### MINIMU M EQUIPMEN TLIS T

Revision : 8 Novembe r20 , 200 3

S7saa 57SE a S73B B I S790 B S75QB ^5 2

Be-actlvat-io n an d Re-activatio n o f th e servocontro l

Figur e 401/TAS K 27-64-00-991-00 3 

### 6 . Make sur e tha t th e spoile ri s i n th e full yretracte d position . 7 . Tur n th e SPOILE R MAINTENANC E KE Y(98D27603002001 ) a quarte rtur n clockwis e an d remove it . 4-27-2 7

UNCONTRaLE D COP YWHE N PRINTE D AND/O R DOWNLOADED
. CHEC KTH E AC M FOLDE R AND/O R TEC H PUB S LIBRAR YINVENTOR YLIS TFO R TH E CURRENT/CONTROLLE D DOCUMENT
.( 

## I

US A300 0 AIRUNE S CHAPTE R 4 : MAINTENANC E PROCEDURES SECTIO N 

### AT

A27 : ME L TASK : 27-64-0 1 MINIMU M EQUIPMEN TUS T Revision : 1 0 Ma y17 . 200 4 CAUTION : MAK E SUR E THATN O SPOILE R MAINTENANC E KE YSTAY S

ENGAGE D I N TH E MAINTENANC E DEVIC E HOUSIN G AERO DYNAMI C FORCE S WIL L CAUS E UNWANTE D MOVEMEN TO F TH E SPOILE R I F TH E MAINTENANC E KE YSTAY S I N IT S HOUS IN G NOTE : I F NECESSARY , US E AMETA L RO D (TOMM YBAR ) DIA.4M M (0.1S74IN. ) TO TUR N TH E SPOILE R MAINTENANC E KEY . 8 . Appl ymoderat e upward han d forc e t o th e lowe rsurfec e o f th e deactivate d spoile rsurface(s ) an d verif ytha t th e spoiler(s ) WIL L NO Tmov e unde rforce . 9 . O n th e overhea d pane l 23VU : ^ X a . Pus h th e FL

TCTL/SE C 1 pushbutto n switc h (o n thi s pushbutto n switcnitn e OF F legen d goe s off)
. \ 10 . O n th e overhea d pane l 24VU : a . Pus h th e FL

TCTL/SE C 2 an d FL

TCTL/SE C 3 pushbutto n switche s {< - thes e pushbutto n switches , th e OF F legend s g o off)
. 11 . O n th e ECA M contro l pane l o n th e cente rpedestal , pus h th e F/CT L key . 12 . O n th e ECA M lowe rdisplayunit , th e F/CT L pag e come s int o view . 13 . Pressuriz e th e aircraft hydrauli csystem s (Ref
. TAS K29-23-00-863-001 ) (Ref
. TAS K29-24-00r863-001 ) (Ref
. TAS K29-10-00-863-003)
. 14 . D o th e operationa l tes t o f th e spoiler s (Ref
. TAS K27-64-00-710-001 ) NOTE : MAK E SUR E THA TTH E TWO SYMMETRICA L SPOILER S DEACTIVATE D D O NO TOPERATE
. YO U C : CLdSE-U P 1 . Pu t th e aircraft bac k t o it s initia l conflguration . 2 . O n th e pane l 114VU , remov e th e LOCKIN G TOO L -FLAP/SLATCONTRO L LEVE R (98D27803000000 ) fi'o m th e flap an d sla t contro l lever . 3 . Retract th e flaps (Ref
. TAS K27-50-00-866-009)
. 4 . Depressuriz e th e aircraft hydrauli csystem s (Ref
. TAS K29-23-00-864-001 ) (Ref
. TAS K29-24-00-864-001 ) (Ref
. TAS K29-10-00-864-003)
. 5 . Remov e th e PIN-SID E STIC KLOCKIN G (98D27903500000 ) an d th e Mainte nanc e i n Progres s notice . 6 . Clos e acces s door(s ) i n zone(s ) 580,680 . 7 . Remov e acces s platform(s)
. 8 . Make sur e tha t th e wor k are a i s clea n an d clea ro f tool(s ) an d othe ritems . 9 . Remov e th e Maintenanc e i n Progres s notic e fro m th e cente rpedestal . 4-27-2 8 UNCONTROLLE D COP YWHE N PRINTE D AND/O R DOWNLOADED
. CHEC KTH E AC M FOLDE R AND/O R TEC H PUB S LIBRAR YINVENTOR YLIS TFO R TH E CURRENT/CONTROLLF H nn/- i < • • -

## C®^J«° 0 A/RUNE S

n AiM ^

—

# ^A32 0 AIRCRAFTMAINTENANC E MANUA L FLIGH T CONTROL S - GENERA L - DESCRIPTIO NAN D OPERATIO N R 1 . Pescriptio n o f Primar yFligh t Control s R R **0 NA/ C 265-265 ^ A . Glossar y R R R R R R R R R R R R R R R R R R R R R R R 1 ABBREVIATIO N| 1 AD C 1 1 ADIR S 1 CFDI U 1 DH U 1 ECA H 1 EFC C 1 EFC S 1 ELA C 1 FA C 1 FCD C 1 FHG C 1 IR S i LA F 1 LVD T 1 RV6 T 

### 1 se c 1 SFC C GLOSSAR Y SIGNIFICATIO N Ai r Dat a Compute r Ai r Data/Inertla l Referenc e Syste n Centralize d Faul t Displa yInterfac e Uni t Dat a Managemen t Uni t Electroni c Centralize d Aircraf t Honitorin g Electroni c Fligh t Contro l Compute r Electrica l Fligh t Contro l Syste m Elevato r Ailero n Compute r Fligh t Agmentatio n Compute r Fligh t Contro l Dat a Concentrato r Fligh t Managemen t an d Guidanc e Compute r Inertia l Referenc e Syste m Loa d Alleviatio n Functio n Linea r Variabl e Differentia l Transduce r Rotar yVariabl e Differentia l Transduce r Spoile r Elevato r Compute r Sla t Fla p Contro l Compute r

EF F : AL L 

### U3 K 

# 27000 0 Pag e 1 Au g 01/0 4 Printe d i n Franc *

# ®A32 0 AIRCRAF TMAINTENANC E MANUA L R B . Genera l Principle s R Th e contro l i s achieve d throug h conventiona l surfaces . R (Ref . Fig . 001 ) R Th e rol l an d pitc h control s o f th e aircraf t ar e electrical . The yar e R base d o n tw o differen t type s o f digita l computer s (ELA C an d SEC) , eac h o f R the mi s abl e t o contro l th e aircraf t i n bot h axes . Honitorin g an d R redundanc ywithin th e fligh t contro l system , aircraf t sensors , powe r an d R hydrauli c generatio n ensur e a hig h degre e o f availabilit yo f th e R electrica l control . Th e basi c ya wcontro l i s hydromechanica l a s wel l a s R th e alternat e horizonta l stabilize r control , thu s providin g th e abilit y R t o kee p th e aircraf t i n fligh t durin g a temporar ycomplet e los s o f R electrica l power . However , i n norma l conditions , som e rudde r contro l R function s (trim , trave l limitation ) ar e achieve d b yth e FAC . R Th e norma l pitc h contro l la wi s basicall yth e close d loo p contro l o f th e R loa d factor , an d include s fligh t envelop e protections . Th e norma l latera l R contro l la wcombine s th e rol l rat e control , tur n coordinatio n an d Dutc h R rol l dampin g functions . Th e aileron s an d th e tw o externa l spoiler s ar e R use d fo r loa d alleviatio n purpose . R **0 NA/ C AL L R Pos t S B 27-111 5 Fo r A/ C 265-265 , R A . Glossar y R R R R R R R R R R R R R R R R R R R R R R 1 ABBREVIATIO N 1 AD C 1 ADIR S 1 CFDI U 1 DM U i ECA H 1 EFC C 1 EFC S i ELA C 1 FA C 1 FCD C i FMG C 1 IR S 1 LVD T 1 RVD T 1 SE C 1 SFC C GLOSSAR Y SIGNIFICATIO N Ai r Dat a Compute r Ai r Data/Inertia l Referenc e Syste m Centralize d Faul t Displa yInterfac e Uni t Dat a Managemen t Uni t Electroni c Centralize d Aircraf t Monitorin g Electroni c Fligh t Contro l Compute r Electrica l Fligh t Contro l Syste m Elevato r Ailero n Compute r Fligh t Agmentatio n Compute r Fligh t Contro l Dat a Concentrato r Fligh t Managemen t an d Guidanc e Compute r Inertia l Referenc e Syste m Linea r Variabl e Differentia l Transduce r Rotar yVariabl e Differentia l Transduce r Spoile r Elevato r Compute r Sla t Fla p Contro l Compute r

EF F : AL L U3 K 

# 27-000 0 Pag e 2 Au g 01/0 4 Printa d i n Franc e

# OA32 0 AIRCRAF TMAINTENANC E MANUA L



# i ibii i r Fligh t Contro l Surface s (A320 ) Figur e 00 1
EF F : 265-265 , U3 K 

# 27-00-0 0 Pag e 3 Au g 01/0 4 Printe d i n Franc *

# OA32 0 AIRCRAF TMAINTENANC E MANUA L R B . Genera l Principle s R Th e contro l i s achieve d through conventiona l surfaces . R (Ref . Fig . 001A ) R Th e rol l an d pitc h control s o f th e aircraf t ar e electrical . Theyar e R base d o n tw o differen t type s o f digita l computer s (ELA C an d SEC) , eac h o f R thembein g abl e t o contro l th e aircraf t i n bot h axes . Honitoring an d R redundanc ywithi n th e fligh t contro l system , aircraf t sensors , powe r an d R hydrauli c generatio n ensur e a high degre e o f availabilit yo f th e R electrica l control . Th e basi c ya wcontro l i s hydromechanica l a s wel l a s R th e alternat e horizonta l stabilize r control , thu s providin g th e abilit y R t o kee p th e aircraf t in fligh t durin g a temporar ycomplet e loa s o f R electrica l power . However , in norma l conditions , som e rudde r contro l R function s (trim , trave l limitation ) ar c achieve d b yth e FAC . R The norma l pitc h contro l la wi s basicall yth e close d loop contro l o f th e R loa

d factor , an

d include s fligh t envelop e protections . The norma l latera l R contro l La wcombine s th e rol l rat e control , tur n coordinatio n an d Dutc h R rol l dampin g functions . R **0 NA/ C 265-265 , C . Aileron s Th e rol l contro l o f th e aircraf t i s achieve d b yon e win g ti p ailero n augmente d b

yfour spoiler s o n eac h wing . Th e aileron s ar e manuall y controlle d fro

mth e sid e stic k controller s o r automaticall yin autopilo t o r load alleviatio n function . Eac h ailero n can b e powere d b ytw o servocontrol s signalle d b ytwo Elevato r an

d Ailero n Computer s (ELAC ) an d supplie d fromdifferen t hydrauli c systems . I n norma l operation , th e rol l functio n o f th e aileron s i s achieve d throug

h th e ELA

C 1 an d th e associate d servocontrol s i n activ e mode , th e ELA

C 2 bein g in standb yan d it s associate d servocontrol s i n dampin g mods . Th a load alleviatio n functio n o f th e aileron s i s performe d b ybot h ELAC s an

d al l th e ailero n servocontrols . I n th e even t o f a failure , th e aileron s becom e automaticall ycontrolle d b yth e ELA

C 2 (rol l an d load alleviation ) an d th e associate d servocontrol s switche d t o th e activ e mode , th e other s bein g no wdamped . I f a multipl e failur e conditio n cause s th e los s o f th e contro l o f th e tw o servocontrol s o f a n aileron , th e servocontrol s automaticall yswitc h t o th e dampin g mode . Thi s operatin g mod e i s als o automaticall yengage d i n th e even t o f los s o f pressure . Tw o independen t sid e stic k controller s ar e installe d i n th e cockpit . They includ e th e rol l an d pitc h positio n transducer s an d fee l mechanisms , an d a solenoid-operate d deten t tha t lock s th e contro l leve r in neutra l positio n whe n th e autopilo t i s engaged .

EF F : AL L U3 K 

# 27-00-0 0 P.» . Aug 01/0 4 Printe d In Franc e

# OA32 0 AIRCRAF TMAINTENANC E 

### MANUA L

Fligh t Contro l Surface s (A320 )

Figur e 001 A EF F : AL L U3J C 

# 2700-0 0 Pag e 5 May01/0 3 Printe d i n Franc e

# (SA32 0 AIRCRAF TMAINTENANC E MANUA L **0 N A/ C AL L R Pos t S B 27-111 5 Fo r A/ C 265-265 , C . Aileron s Th e rol l contro l o f th e aircraf t i s achieve d b yon e win g ti p ailero n augmente d b

yfou r spoiler s o n eac h wing . Th e aileron s ar e manuall y controlle d fro

mth e sid e stic k controller s o r automaticall yi n autopilo t function . Eac h ailero n can b e powere d b ytw o servocontrol s signalle d b ytwo Elevato r an

d Ailero n Computer s (ELAC ) an d supplie d fromdifferen t hydrauli c systems . I n norma l operation , th e rol l functio n o f the aileron s i s achieve d through th e ELA C 1 an d th e associate d servocontrol s i n activ e node , th e ELA

C 2 bein g in standb yan d it s associate d servocontrol s in dampin g mode . I n th e even t o f a failure , th e aileron s becom e automaticall ycontrolle d b yth e ELA

C 2 (roll ) an

d th e associate d servocontrol s switche d t o th e activ e mode , th e other s bein g no wdamped . I f a multipl e failur e conditio n cause s th e los s o f th e contro l o f the tw o servocontrol s o f an aileron , th e servocontrol s automaticall yswitc h t o the dampin g mode . Thi s operatin g mod e i s als o automaticall yengage d in the even t o f los s o f pressure . Tw o independen t sid e stic k controller s ar e installe d i n th e cockpit . The y includ e th e rol l an d pitc h positio n transducer s an d fee l mechanisms , and a solenoid-operate d deten t tha t lock s th e contro l leve r in neutra l positio n whe n th e autopilo t i s engaged . **0 NA/ C AL L D . Rudde r The rudde r mainl ypermit s t o achiev e th e ya wcontrol . Th e rudde r i s actuate d b ythre e serv o controls . Th e serv o control s ca n b e driven :

- i n manua l mode : eithe r mechanicall yfro mth e pedal s , o r electricall yfro mth e sid e stic k and/o r th e rudde r pedal s

- i n autopilo t contro l mode : fro mth e FMGECs . Th e rudde r i s powere d b ythre e serv o control s mechanicall ysignalle d fro m th e pedal s through a singl e loa d pat h linkag e fitte d wit h a centering spring devic e tha t hold s th e servocontro l inpu t in th e neutra l positio n i f a disconnectio n occurs . Eac h se t o f pedal s i s fitte d wit h a positio n transducer . Fee l i s provide d b

ya spring rod , th e zer o forc e positio n o f whic h i s controlle d b

yan electrica l tri mactuator . Asolenoid-operate d mechanis mincrease s th e fee l forc e threshol d whe n the autopilo t i s engaged .

EF F : AL L U3 K 

# 27-00-0 0 Pag e 6 Ma y01/0 4 Printe d I n Franc e

# 9A32 0 AIRCRAF T MAINTENANC E MANUA L Tw o yaw-dampe r electrohydrauli c servoactuator s connecte d t o a commo n outpu t leve r driv e th e linkag e through a differentia l leve r arrangement . On e servoactuato r i s normall yoperating , th e othe r bein g by-passed . A sprin g ro d i s provide d t o cente r th e actuator s whe n bot h o f themar e depressurized . Th e maximu

mcontro l strok e i s restricte d b yth e Trave l Limitatio n Uni t a s a functio n o f th e airspeed . Th e tri mactuator , th e ya wdampe r servoactuator s and th e trave l limitatio n uni t ar e normall ycontrolle d b yth e Fligh t Augmentatio n Compute r (FAC ) 1 , th e FA C 2 bein g in standby . I n additio n t o thei r basi c function , th e tri mactuato r an d th e yawdampe r servoactuator s ar e use d t o introduc e th e autopilo t signals . Rudde r Immobilizatio n o r runawayi n th e even t o f a servocontro l valv e jamming i s prevente d b ya sprin g ro d an

d pressur e relie f valv e arrangement . E . Elevator s (Ref . 27-3 0 an d 27-90 ) Th e pitc h contro l o f th e aircraf t i s achieve d b ytw o mechanicall y independen t elevator s controlle d manuall yfromth e sid e stic k controller s o r automaticall yi n autopilo t function . Eac h elevato r can b e drive n b ytw o electrohydrauli c servocontrol s signalle d byth e ELAC s o r SE C 1 o r 2 , an d supplie d fromdifferen t hydrauli c systems . I n norma l operatio n th e elevator s ar e controlle d b yth e ELA

C 2 an d th e associate d servocontrol s i n activ e mode , th e othe r computer s being i n standb yan d th e servocontrol s in dampin g mode . I n th e even t o f a hig h load-facto r deman d tha t woul d caus e on e servocontro l t o stall , th e secon d servocontro l i s operated . I n th e even t o f failure , th e elevator s ar e controle d b

yELAC1 , the n b

ySEC 2 o r SEC1 . I n th e even t o f th e los s o f contro l o f th e tw o servocontrol s o f th e elevator , th e servocontrol s ar e automaticall yswitche d t o a centerin g mod e and hol d th e surfac e in the neutra l positio n (Electrica l contro l loss) , i n th e even t o f th e los s o f th e tw o hydrauli c system s supplyin g th e servocontrol s o f on e elevator , th e dampin g mod e become s automaticall yengaged . Th e sid e stic k controlle r operatio n fo r th e pitc h contro l i s simila r t o th e rol l contro l a s describe d i n para . I.B . F . Trimmabl e Horizonta l Stabilize r (Ref . 27-4 0 an d 27-90 ) Th e pitc h tri mfunctio n i s achieve d byth e Trimmabl e Horizonta l Stabilize r (THS ) eithe r automaticall yi n norma l in-fligh t manua l mod e o r autopilo t functio n o r manuall yfromth e handwheel s i n norma l groun d operatio n o r in-fligh t failur e condition . Th e TH S i s move d an d hel d b

ya TH S actuato r tha t include s a doubl e load-pat h bal l scre wpowere d b ytw o differentiall ycouple d hydrauli c motor s mechanicall yservocontrolled . Th e bal l scre wi s fitte d wit h a no-bac k brake , th e motor s ar * fitte d wit h pressure-of f brakes . Th e

EF F: AL L U3K 

# 27-000 0 Pag e 7 May01/0 3 Printe d I n Franc *

# 9A32 0 AIRCRAF T MAINTENANC E MANUA L contro l loop s includ e a devic e tha t applie s bot h pressure-of f brake s i n the even t o f eithe r contro l valv e jamming . Th e inpu t shaf t o f the TH S actuato r i s normall ydrive n byan electrica l moto r servocontrolle d b yth e ELA

C 2 , tw o othe r motor s controlle d respectivel yb

yELAC 1 o r SE C 1 an d SE C 2 . The inpu t shaf t o f th e TH S actuato r can als o b e manuall ydrive n b ythe pilot s through a mechanica l linkag e normall ymove d b yth e handwheels . A n overridin g mechanis mgive s th e priorit yt o th e mechanica l contro l ove r the electrica l control . R **0 NA/ C 265-265 , G . Spoiler s Five spoile r surface s ar e provide d o n eac h win g t o achiev e th e function s belo w:

- rol l spoile r (surface s 2 t o 5 )

- speedbrak e (surface s 2 t o 4 )

- loa d alleviatio n (surface s 4 an d 5 )

- ground spoiler s (al l surfaces) . Thes e surface s ar e manuall ycontrolle d fro mth e sid e stic k controller s (rol l spoilers) , speedbrak e contro l leve r (speedbrake ) o r automaticall y in autopilot , ground spoile r o r loa d alleviatio n function . Eac h surfac e i s controlle d b yon e servocontro l supplie d fro mth e Green , Yello wo r Blu e systeman d signalle d fromth e SE C 1 , 2 o r 3 . Th e combinatio n o f th e differen t function s i s achieve d in th e computers . I n th e even t o f a n electrica l failure , th e associate d surfac e i s hydraulicall yhel d down . I n th e even t o f a hydrauli c failure , th e servocontro l i s hydraulicall ylocke d i n on e directio n t o preven t the surfac e fro

m raising . I n bot h case s th e contro l o f tha symmetrica l surfac e i s automaticall yinhibited . **0 NA/ C AL L R Pos t S B 27-111 5 Fo r A/ C 265-265 , G . Spoiler s Fiv e spoile r surface s ar e provide d o n eac h win g t o achiev e the function s belo w:

- rol l spoile r (surface s 2 t o 5 )

- speedbrak e (surface s 2 t o 4 )

- ground spoiler s (al l surfaces) . Thes e surface s ar e manuall ycontrolle d fro mth e sid e stic k controller s (rol l spoilers) , speedbrak e contro l leve r (speedbrake ) o r automaticall y in autopilo t an

d ground spoile r function . Eac h surfac e i s controlle d b yon e servocontro l supplie d fro mthe Green , Yello wo r Blu e systeman d signalle d fromth e SE C 1 , 2 o r 3 .

EF F : AL L U3 K 

# 27-000 0 Pag e 8 Ma y01/0 4 Printe d i n Franc *

# US A 300 0

A I K

L1 N H S '''j^-^'/B-Or .



### Jun e 16,200 8 Laurenc e Johnso n Principal Operation s Inspector
- USA300 0 Philadelphi aFSDO-1 7 2 Int M Plaz a Philadelphia , PA 1911 3 Dea r Mr . Johnson , RE : Reques t

fo r clarificatio n of

informatio n i n th e respons e t o LO I fil e nunii>er 2008EA170038 , MIA-MI A Maintenanc e Acceptanc e Flight , 1 7 May , 200 8 USA300 0 Airline s was aske dto explai n th e numerou s ECA M faul t indication s tha

t wer e liste do n Pos t

Flight Repor t ofth e subjec t

1 7 Ma y 2(X) 8 flight , (attachment 1 4 ofth e respons e package ) an dwhy th e cre w fel t the y were launchin g wit

ha n airworthy aircraft . Followin g aDirector' s meetin g wit hth e COO , Jo e Miller , USA300 0 Airline s Directo r o f Maintenanc e an dEngineering , wa s taske dt o provid e adetaile dexplanatio n o f ho w th e ECA M fault s wer e generate dan d>^ y th e cre w fel t the y launche dwit

ha n airworthy aircraf t (Attachment

1) . Als o include are copie s o f LO I file number

2008EA17003 8 (attachment 2 ) andth e clarificatio n guidanc e letter t o VDRPReferenc e ID : 264 9 (attachment 3) . If yo u hav e any question s o n thi s package , pleas e contac t me at (610 ) 325-128 9 o r

at jguhin@usa3(M)0.com .
Josep hM . Guhi n Directo r o f Safet y & Regulator

y Complianc e USA300 0 Airline s (610)325-128 9

33 5 Bisho p Hollo w Road , Suic e 10 0 Newtow nSquare , P A 1907 3 Phone : 610.325.128 0 Fa x 610.325.128 5A.T A~SD0-t 7 HSCeiVE D 

### JUi , ) 7 200 8 Attachments : 1 : Lette r Fro mJo e Miller , Jun e 13,200 8 2 . LO I Fil e Number

2008EA170038 , May 30,200 8 3 . Clarificatio n letter

t o VDRPReferenc e ID : 2649 . 4 June , 200 8

cc : A . Kinnea

r J . Mille r J.Eastma n W . Hoffma

n T . Lyon s



# USA300 0
RLI NES

# US A 300 0
B S * 

# m\1 200 8 . H . . . N B S - ^^.IclPvtc '

Jun e 1.3 , 200 8 Josep hGuhi n Directo r o f Regulator^ ' Complianc e US A 300 0 ."lirKnc s Joe , SUBJECT : LO I FIL ENUMBE R20O8EA17003 8 AN D VDR PID : 264 9 Inirihe r t o ou r conversatio n ot " thi s Uut e an di n i« i attemp t

t o provid e ndditiona l insigh t int o ih e event s surroundin g th e M:iintcn.-u>cc .\cccptaiic c Mif^ t o f N265. Wo ( 1 7 Ma

y 2008 , picajt

c fin dbelo w areiteratio n o f m y memor y o f

th e event . Pre/ligh t check s wer e complete dwithou t incident . .\ut o engin e start s wer e complete dwithou t incident . Pos t star t check * wer e complete dwithou t tncidcn LTax i check s wer e complete dwithou t incident . Durin g performanc e o f

th e tligh t

contro l check , th e l.»wc r E(1\ M I'ligh t

Contro l syste mpag e appeare dan dl.M
DKC;R.\0K1 ) advisorj " wa s displaj-cd . I recal l n o Uppe r HCAM w-.trnings . .\ftc r abrie f discussio n o n th e lengtho f tim e th e aircraf

t ha dbee n ou t

o f $cr\-ic c an dth e norma l 'gremlins ' o f no t bein g powere dfo r

mos t o f th e pas t 4 5 day s w e proceede dt o rese t th e SE C computer s (durin g whic htim e ther e wer e momentat y transitor) ' faultsi , whic har e indicate db y th e l^Ds t Might Repor t (PFR)) . After

reac t th e I_\ FDHGR.\Dn D advisor, ' mesisag e disappeare d.in dthe n afte r afe w second s reappeared . Tlt e SlZC' s wer e rese t agai n (whic hagai n triggere dmomentar y transitor y fault s o n th e I'FR ) an dth e advisor y disappeare dan d di dno t letuni . Thco e reset s sho w a s tim e stamp s 1718-172 0 Fligh t Phas e (PM ) 02 . Durin g th e clim b t o FUl O ascrie s o f test s wer e t o b e performe diti accordanc e withth e Airbu s Singl e Aisl e In-Servic e .\ircraf

t Fligh t Tes t profile . Durin g thes e test s ther e i s asectio n o n Right contro l authorit y checks . Durin g thi s proces s w e note dth e I.\ FDEGR.ADE D advisor} ' messag e .in dspoiler' s 3 an d5 lef t an dright showin g ambe r

o n th e FT..

TCTRI . syste mpag e an dth e SE C tcsc t wa s performe dagai n (tim e stam p I"3 2 PF I 06) . Th e T..\FDF.CR.\DF, D advisor y an dspoile r 3/5 . T./Ramlic r

remained . Th e tligltt

continue dwitl i variou s relate d(I'/CTI ^ SPL RFAULT a t 1951/195 2 whe ntestin g hydrauli c pump s affeciivit y an dPowe r

Transfe r Uni t operation ) an dunrelate dfault s bein g triggere ddu e t o testin g and/o r actua l faidts . Durin g th e lo w spcx-d'un-clcan ' (flap s no t full y retracted ) test s th e cre w note dth e sli p indicato r o n th e Primary Fligh t

Display an da n unusvia

l rudde r trim . Ih e auto-pilo t

(.-NP ) wa s selecte dOFF , rudde r tri mreset , an dth e A Pwa s selecte dbac k ON . Afte r

som e tim e ha dpasse dth e cre w .igat n note dth e rudde r

trim , selecte d A POF F:ui dhan dflew th e tcmainde r o f ih e flight

u p t o th e approach . lit e Quic k

Referenc e Handb(x> k

w.ts reference dfo r

th e Umitarion s o f

spoiler s 3 an d5 (L/R ) tnopcr.itiv e (whicl t wer e actuall y foun di n adua l hydrauli c failure section ) an dw e compute dth e landin g distanc e penalty for thi s condirion . Th e final step s in th e tligh t tes t rct^uire dair.\ T II I Dua l approach , whic hw e wer e sctrin g u p to r o n th e MI

A 8 Rwhe n th e towe r

requeste dw e chang e t o \tt. \Sih , whic hdi dno t h.iv c a n 11-S . We accepte dth e runway change , alrcad;
- knowin g th e landin g distanc e penalty , an dproceede dt o lan do n .\n. \81 ^ 

## A^ck^f^- f

i , i>a^^

t i/x . 33 5 Bisho p Hollo w Road , Suit e 10 0 Newtow n Square , P A 1907 3

Phone : 610.325.128 0 Fa x 610.325.128 5Jun e 16 , 200 8 

### f>Ece;v6 o

.\fte r th e attemp t

t o lan do n MI.A 8J . wa s unsuccessfiiJ , th e cre w calle dfo r GliA RU Pan dF l AP S .3 . I'het e was abrie f

discussio n a t

whic hpoin t

w e determine dth e aircraf t wa s fl)'in g wel l wit hFLAP S 3 , w e woul d procee do n th e secon dapproac hi n tha t configuratio n an dou r

secon dattempt , whic hwas t o ML V 8R , wa s successftil . Upo n deplanin g w e note dth e damag e t o th e lef t win g tip . Regards , j^MiUe r Directo r o f Maintenanc e i t

Engineerin g US A 300 0 Airline s

cc : .K

. Kinnea r J . F.a8tman VK C Hoffma n T . L)'on s



# ^VS A 300 095/23/200 8 18:1 8 305715345 8 FA ASCXJT H F L PAG E 12/2 3



### GW Y 726 5 - 1 7 Ma

y 200 8 Maintenanc e Acceptanc e Flight - pos t En do f Leas e chec k Preflight don e lA WUS A 300 0 Airline s Chec k Lis t - n o issue s Engin e kart s performe dwit hAUT O - nocma

l - n o issue s Tax i check s (braJce s an dNWS ) performe d- n o issue s Tax i t o positio n an dhol d Fligh t contro l chec k

- LAFDegrade dmessage , spoiler s 3/ 5 L/ Rshowe dambe

r Acceptanc e flight

performe d- flight

cre w commente do n rudde r tri mdurin g flight I n flight , duztn g cabi n check s v mnote dspoiler s 3/5 o n th e lef t win g no t flus h Approad i mod e fo

r S R> tower

requeste dtianst o t o 8 L(du e t o traffi c o n 8 Rseen visually ) o n approac h Durin g flare aiicraf

t continue dt o setd e Gear contacte dth e groun dan dbecame airborn e agai n at whic hpoin t

th e aiicraf

t rolle dt o th e lef

t - visuall y note dbot

hcre w meambe

n became engage di n fligh t cocztFo l -note dauta l ton e o f

*l>ua l &ipu(" . Chec k

Aiinu n i n th e ri ^ sea

t took ove r flight t discusaio n i n th e cockpi t

detennine daFlap s 3 landin g woul db e acccMmplishe

dcanyin g extr aspeed . Secondf^roac hwa s mad e t o 8 R- continue dt o landin g o n 8R . O n touchdow n li ^ win g seeme dt o iift* . Revors e thnis t applied , n o fhrthe

r issue s noted , taxie dt o hardstan dan dshu t dow n engines . O n exitin g th e alicxaftw s note dth e lef t wingt^ffenc c damaged . Submitte dby : "TfeC^kZ ^ Frederic k (Joe ) Jos/d hMiUe

r Directo r o f MainteMuc e S t

En^eerin g US A 300 0 Airline s 33 5 Bisho p Hollo w Koad Newtow n Square , P A 1907 3 Airman' s Certificate : AA P306412 4

# o li e rw,«,h«-« » F«l«»IAvl«tlo o AdmlittaMlo n asDepomrwi rFngMStandwdtonwrtometi ? o f TrarMportatkj n 2 InttnwtioM i Pit a Suit e 11 0 Fedwa l AvtaNo n PhiM^)Ne,PAi9ii 3 AcftMnMrcMo n F« C eiMswsi a Ma y22,200 8 Certiflad-Rttu m Receip t Jac k Eastma n Oirscto ro f Operation s US A300 0 Aiiline s 33 5 Bisho p Hoito wRoa d Newtow n Square , P A1970 3 Dea rMr . Eastman : O n Ma y19,2008 , Brenda n Airways * LL C d/b/a / US A300 0 Airlines , a Par t 12 1 aircarrle r operat f n g unde rAi rCarrie rCertificat e No . U30A762J . sel f disclose d a n apparen t violatio n wfiil s operatin o N2eSAV , a n Airtxj s A320-212 . s/ n 427 . Afte rreviewing th e Voluntar yDisck)sup s Reportki g Progra m (VDRP ) submissks n thi s offic e i s unabl e t o validat e thi s VDR P du e t o th e foitowing :

• Th e VDR P lack s sufficien t detai l o f th e allege d vtolatkxi . • Th e VDR P doe s no t adequatel ydescrib e th e circumstance s sunx>undbi g thi s inciden t I f yo u hav e an yhitV wquestton s fee l free t o contac t m e a t th e afcwve liste d number . Sincerely
. Thoma s R . Marti n Manage r Philadelphi a Fligh t Standard s Distric t Offic eU.S
. Departmen t

o f Tronspcftatto n Fedfo l Avjcrtte n AdminMrotic n - Federa l Aviatio n Adtninlstratlo n Fligh t Standanl a Distric

t omc * 1 7 2 Internationa l Plaz a Suit e 11 0 Philadeiptila , P

A1911 3 Phone : 810-598-150 0 ax L 23 7 Fax : 610-598-151 9 

### Jun e 2 , 200 a Certifled-Retu m Receip t Willia m J . Hoffma n Directo ro f QualityContro l US A300 0 Airline s 33 5 Bisho p HollowRoa d Newtow n Square , PA1970 3 Dea rMr . Hoffman : VDR P Referenc e I D number . 264 9 O n Ma y19 , 2008 , Brenda n Airways , LL C d/b/a / USA300 0 Airiines , a Par t 12 1 ai rcarrie r operatin g unde rAi rCarrie rCertificat e No . U30A762J , sel f disclose d a n apparen t violatio n whil e operatin g N265AV , a n Airbu s A320-212 , s/n 427 . W e hav e reviewe d US A300 0 Airline s revise d Voluntar yDisclosure Reportin g Progra m (VDRP ) submissio n t o thi s offic e an d ar e nowprepare d t o accep t thi s VDRP , pendin g futur e investigation . i f yo u hav e an yfurthe rquestion s fee l fre e t o contac t m e a t th e above liste d number .

Thoma s R . Marti n Manage r Philadelphi a Fligh t Standard s District Offic e

# o

,, - - 4c * -. « Federa l Aviatio n AdminWratlo n U.S
. Oopaitrrwn t »e/;?C)0.1 7 Flli ^ Standerd a Distric

t Office 1 7 o f Ttaiaportcrtto n ncCg / vg Q 2 IrMmaUana l Plazs SUt e 11 0 Federa l Avkillo n PhiMeipMa.PAl9ll 3 ArfminMmH M Jll N J > in- - Phon r810^98-130 0 ex t 23 7 A(*nlnistlcMo n ^/y/YJ / 2OO 8 Fax : 610-598.181 9 Jun e 4 , 200 8 Certiflet^Ratu m Rsceip t Willia m J . Hoffma n Directo ro f Qualit yContro l US A300 0 Airline s 33 5 Bisho p Holk) wRoa d Newtow n Square , P A1970 3 Dea rMr . Hofhnan : VDR P Referenc e ID : #264 9 O n Ma y19,2008 , Brenda n Airways , LL C (d/b/a / US A300 0 Airlines) , a Part 12 1 ai rcarrie r operatin g unde rAi rCarrie rCertificat e #U30A762J . sel f disclose d ar t apparen t violatio n whil e operatin g N26SAV , a n Airbu s A320-212 , m8n # 427 . W e reviewe d th e US A300 0 Airline s revised VoluntaryDisckjsur e Reportin g Progra m (VDRP ) submtssto n t o thi s offic e an d o n Jun e 2.2008 , w e accepte d thi s VDRP , pendin g furthe rinvestigation . W e vi/w M lik e t o clarit ytiie condition s o f ou racceptanc e o f ttie revised sut»ni8sion . Ou rinten t wa s an d i s t o accep t US A3000' 8 submissio n o f ttie VDR P a s i t relates t o th e maintenanc e accomplishe d an d "retur n t o service ' o f a n unairworth yaircraf t b ymaintenanc e personnel . Ou r acceptanc e o f thi s VDR P doe s no t indicat e an yacceptanc e o f a Voluntar ySelf-Disclosur e a s relate s t o ttra operatio n o f a n unairworth yaircraft b yBrenda n /Mrway s LLC
. i f yo u hav e an yfurthe rquestion s fee l fre e t o contact m e a t th e abov e liste d number . Sincerely , Thoma s R . Marti n Manage r Philadelphi a Fligh t Standard s District Offic e



### / \ffeic k . s ^-^- ^ J

# o U.3 . Departmen t o f Tran»pQrtotkx > Federa l Aviatio n AdmlnMrofle n Fadsra l Aviatio n AdrnMstratlo n Fllgh i Standant o Olslrlc l Offic e 1 7 2 tntameliona l Plaz a Suit e 11 0 PhUadeiphla , PA1911 3 Phone : 610-595-1S0 0 ex t 23 7 Fax : 610-S9S-1S1 9 Augus t 12 , 200 8 Certified-Retur n Receip t Willia m J . Hoffma n Directo ro f Qualit yContro l US A300 0 Airline s 33 5 Bisho p Hollo wRoa d Newtow n Square , P A1970 3 Dea rMr . Hoffman : VDR P Referenc e 1 0 number : 264 9 O n Ma y19 , 2008 . Brenda n Airways , LL C d/b/a / US A300 0 Airlines , a Par t 12 1 ai rcanie r operatin g unde rAi rCan-ie rCertificat e No . U30A762J , sel f disclose d a n apparen t vtolatio n whil e operatin g N265AV . a n Airbu s A320-212 , s/ n 427 . Th e PH L FSO O oonditionail yaccepte d thi s VDR P o n Jun e 2 , 2008 , pendin g furthe rinvestigation . A s a result o f furtiie rinvestigation , th e PH L FSD O i s withdrawin g it s acceptanc e o f VDR P I D numbe r2649 . Thi s rejectio n i s base d o n th e criteri a governin g th e acceptanc e o f Voluntar y Disclosure s define d i n FA AOrde r2150.3 B wNc h state s th e voluntar ydisclosur e ma yb e accepte d if : o "77i e regulate d entit ydbe s ifo t disclos e th e apparen t violatio n t o th e FA Aduring . o ri n anticipatio n of , a n FA Ainvestigatio n o rinspectio n o ri n associatio n wit h a n accitUm t o rincident; " Sinc e thi s sel f disclosur e wa s ttie resul t o f a n incident , i t doe s no t mee t th e criteri a fo r acceptance , i f yo u hav e an yfurUie rquestion s fee l fre e t o contac t m e a t th e abov e liste d number . Sincerely
. Thoma s R . Marti n Manage r Philadelphi a Fligh t Standard s Distric t Offic e

# OAA R Aircraf t Service s —Miam i S30 0 N W36 » S/»«rt , BUg . SSO • Muiml . F L3312 2 P.O . Bo x 52-260 2 - Maati , florid a3375 2 Ph . 3iB-snno * FM C .va^Tisja s Jun e 3,200 8 Mr . Lui s Carmon a Principa l Maintenanc e Inspecto r Federa l Aviatio nAdministratio n Soutl i Florid aFSD O 1 9 860 0 S W36 * Street , Suit e 20 0 Miami , Florid a3316 6 Subject : AA RQualit y an dSafety Progra mAlignmen t Dea r Mr . Carmona ; Encourage db y conversation s yo u an dI hav e ha dregardin g certai n qualit y an dsafet y escape s occurrin g i n ou r repai r station , w e solicite dassistanc e fro mHeadquarter s t o hel p u s alig n ou r

qualit y syste mwit htha t ofth e Corporation . Th e objectiv e i s t o develo p a comprehensiv e progra mt o idemii y an daddres s potentia l weaknesse s i n ou r qualit y system . Thi s lette r

i s t o infor myo u o f

ou r plans . Th e progra mfocuse s primaril y o n educatin g ou r workforc e t o recogniz e risic an dt o empowe r the mt o fi x th e problem s befbr e a n unwante deven t occurs . T o b e successful , th e firs t ste p vnl l b e t o defin e th e expectations ; tha t is , get athoroug hunderstandin g o f al l applicabl e corporat e policies . A t th e sam e time , w e wil l striv e t o creat e an dmaintai n a n environmen t

tha t encourage s reponin g **th e good , th e ba dan dth e ugly " withou t fear o f retributio n an dt o provid e eveiyon e wit hth e necessar y tool s t o communicat e thes e issue s o r concerns . And , shoul dth e unwante doccur , t o b e capabl e o f thoroughl y investigatin g th e even t t o fin dth e cur e b y determinin g it s roo t caus e an dcontributin g factors . Th e enclose dtabl e show s th e trainin g anticipated . Ou r plan s ar e t o star t

th e trainin g b y th e middl e o f

thi s mont han db e ninet y percen t complet e b y th e en do f

September , 2008 . Anothe r importan t

i^ar t ofth e progra mconsist s o f action s w e hav e initiate dt o addres s identifie dweaknesses . Som e o f thes e are :
• T o relie f

th e maintenanc e supervisor s o f unnecessar y distraction s an dallo w the m mor e time t o carr y ou t

thei r responsibilitie s a s supervisors , w e hav e fille dth e newl y create dpositio n o f Manage r Plannin g - P2 Preportin g directi y t o th e V P Planning . Th e fus t

tas k fo r th e ne w Manage r

wil l b e t o revisi t

th e proces s outiine di n Wori c Instructio n P L0 1 Pack-to-Plan e (P2P ) fo r possibl e improvements . H e an dhi s (ahead y existing ) staf f wil l b e responsibl e t o consistenti y an daccuratel y pre-pla n al l maintenanc e visits .• Th e searc hcontinue s for fiv e additional QC Inspectors . Th e additional personne l wil l fiiicilitat

e havin g mspector s assigne dto eachproject , a s oppose dt o rotatin g tiiembase do n operational need s an davailability , lihi s shoul dcreat e a n cnvirormient

mor e conduciv e t o mentorin g andeducatin g i n bes t practices , a s well a s providin g better

oversight . • Approval ha s been obtaine dt o ad don e more Q A Audito r t o assis t wit hin-proces s audits , thu s establishin g additional opportunitie s to detec t an dsolv e problems , and t o measur e progress . S o far, a n interna l candidat e wit hQ A Audito r

potential ha s bee n identifie dan dw e ar e currentl y assessin g th e individual' s trainin g needs . W e als o recogniz e th e importanc e ofth e timely deliver y o f part s andmaterial s necessary t o complet e th e assigne dmamtenanc e o n schedule . Late part s introduc e uncertainty an d stres s int o th e supervisors ' alread y bus y schedul e an

dbecome adistractio n fro

mthei r regula r job . We d o no t

hav e agri p on thi s yet , but w e are lookin g a

t way s t o minimiz e th e impact . In summary , wit

hth e endorsement

andsuppor

t o f our F^DO , w e ar e convince dth e progra mwil l b e successfitl . W

e welcome your

energy an denthusias mt o hel p u s continu e improvin g t o ge

t t o th e nex t

level . Sincerely ,

Alfixd o ConMbgra Vic e President

Quality andSafet

y cc : Bria

n Loome r Ro y Shelto n Sergi o Lope z Rayner Hutchinso n Gre g Mantr a

# OAI R Aircraf t Service s —Miam i FM»XE4R«4S M 53O0NW3«^Stttt K

BUg . ISO-Mltmi , FL3312 2 RO . ft» il-un . MiMi i Flcn * 33TS 2

M.3CS-*7}-27 M nix3a$-in>S3<

f May 30,200 8 Mr . Lui s Camion a Principa l Maintenance Inspecto r Federal Aviatio nAdministratio n SouthFlorid aFSD O 1 9 860 0 S W36 * Street . Suit e 20 0 Miami . Florid a3316 6 Refererce : You r

Fil e No . 2008SO19022 0 Dear Mr . Carmona : Thi s lette r

i s i n respons e t o you r

reques t fo r informatio n receive do n May 20 , 200 8 regardin g th e allegatio n o f improper

maintenanc e bein g perfimne db y AA RAitemf t Sendee s - A^am i (ASM ) o nUSA300 0 Airline s (U3K ) Aiiaaft N26SAV , Airbu s Mode l A320-212 , Seria l Numbe r 427 . Th e allegatio ni s specificall y relate dt o non-complianc e wit h1 4 CF R145.205(a) . AS M ha s complete da n in-depthinvestigatio no f th e even t

an dth e circumstance s sunousdin g i t

sn doffe n th e followin g coitunents . Summar y o f

th e Aircraf

t Visit : AS M W<»f

c Older . 2810 8 Arriva l Date : 04/07/200 8 Maintenanc e Releas e Date : 05/17/200 8 Afaw>rthine8 8 Releas e b y U3K : 05/17/200 8 Work Scope : C Clieck , airwonhines s directives , modifications , paint , et c pe r agreemen t Badcgronnd ! O n Ma y 17,200 8 AS M release daircraf t N265A V bac k

t o servic e afte r

undergoin g a heav y maintenanc e check . Th e airworthines s releas e wa s signe db y aqualifie dU3 K representative . A U3 K

fiight cre w wa s dispatche dto performacustome r acceptanc e tligh t check . Severa l persoime l wer e o nboardth e aircraf t durin g tiw acceptanc e flight i n additio n t o th e U3 K

crew . The y indude drepiesentBtive s fro mU3K , th e leasin g Qompaxt y (ILFC ) an dit s ne w custome r Stat aTransport

Compan y Russi a(Rossiya) .Th e preflight wa s accomplishe dinaccordanc e wit hU3 K Chec k Lis t an dn o issue s wer e documented . Engin e start s were performe dwit hAUT O - Norma l an dn o issue s wer e reported . Tax i check s wer e conducte dwit hbrake s an dnos e whee l steerin g an dn o discrepancie s wer e noted . Durin g th e flight contro l ciiec k

acockp hmessag e wa s displaye dindicatin g Lateral Degrad e (SP D BR K LA FDegraded ) an dth e indicatio n wa s ambe r light s o n spoiler s ^ 3 an d# 5 Left . Th e cre w initiate dtake-of f rol l an dth e acceptanc e flight wa s performed . Durm g in flight cabi n check s i t

wa s note ddiat

th e # 3 an d#S spoiler s o nth e lef t win g wer e no t

flushwit h th e win g an dwer e see n '^floating" . Th e acceptanc e flight continue dfor

atotal flight

tim e recorde do f

3. S hours . Descriptio n ofth e Event : Th e followin g informatio n wa s als o obtaine ddurin g th e pos t flight debriefin g throug h testimon y fromindividual s o n boar ddurin g th e occurrence . O n initial approac hto Runwa y 8 Right at MIA th e towe r

requeste dth e cre w to transfe r t o 8 Lef t du e t o traffi c o n8 Right . Durm g landin g flare th e aircraf t continue dt o settl e t o th e runway . Whe n th e landin g gear contacte dth e ground , th e aircraf t bounce dan dbecam e airtram e agai n a t

whic htin w th e aircraf

t roile dsharpl y t o th e lef

t an dth e lef

t wingti p fetKe contacte ddi e runway . Bothcre w member s becam e engage dwit hth e flight controls . A n aura l ton e sounde dhidicatin g Dual Inpu t Th e pilo t

i n di e right

seat too k comman dofth e aircraf

t Th e cre w complete dthei r checklis t an dthei r discussio n detennine dtha t

aFlap s 3 landin g woul db e accomplishe dcarryin g extr aspeed . Th e secon dapproac hwa s mad e to Runway 8 Right . Durin g th e secon dlanding ; th e aircraf t right win g lifte donc e agai n an dth e aircraf t trie d t o rol l lef t shorUy after

landin g gear

touchdown . Revers e thrus t wa s applie dan dth e landin g wa s successftil . Th e cre w taxie dt o ahar dstan dan dshu t dow n di e engines . Immediat e Correctiv e Actio n 1 . Ouide db y pos t

flight htfonnatio n receive dftomU 3 K personne l o n boar dth e fligiit, a n inspectio n wa s conducte dofth e H 2 an d# 5 spoile r

actuators . Th e inspectio n rcnrealedthat

the y wer e lef

t i nth e maintenanc e mode . Spoiler s # 3 an d H S wer e rese t

i n th e "O* * mode . Remainin g lef t an dright win g spoiler s #I throug h # 5 wer e verifie di nth e "O " mod e an dth e spoile r syste mwa s operationall y checke dwit hsatisftetory results . 2 . Accomplishe davisual inspectio n ofth e lef t wuigti p fimc e an dfbundi t damaged . Th e ibnc e wa s remove dsa dreplaced . 3 . A visua l m^pectio n ofth e # ] engin e cowlin g an dpylo nresulte di n n o damag e noted . 4 . A har dlandhi g inspectio nwa s initiated , bu t later rescinde da s aresul t

o f compute r recorde dinformatio n t o th e contrary , showin g tiiat ahar dlandin g ha dno t i n fac t occuned . 5 . A hidde n damag e inspectio nofth e wingti p are awa s conducte dwithnegativ e results .Investigation :
• Th e switche s o n th e spoile r actoator s ar e tw o positio nsnatches ; on e i s labele d " 0 " for operatio n mod e an dth e otiie r i s labele d"M " for

maintenanc e mode . • After th e event , AS M verifie dth e correc t operatio nofth e cockpi t

indicatio n (ambe r lights ) whe n th e spoile r

serv o swhchc s were place di n th e maintenanc e position . • Neithe r

U3 K no r AS M hav e apreflight

cardo r tas k t o perfor mflight contro l check s prio r

to flight Th e investigatio n continue dt o determin e wha t maintenanc e task s wer e perforaie din th e are aofth e spoiler awhil e th e aircraf t wa s info r maintenanc e at

ASM . Th e followin g informatio n vn agathere dftomth e maintenanc e records :
• U3 K - A32 0 MP D - Tas k

Car i 2764000 2 tided27-64-00-200-^ l - Chec k ofth e Spoiler s Serv o Control s an dHing e Bearing s for Excessiv e Pla y an dConditio n wa s issued . • Durin g th e abov e inspectio n i t wa s note dthat

di e )¥ 4 an d# 5 Righ t

an dtite #2 , #3 , an d# 4 Lef

t Win g Spoile r

bearing s faile dtes t
• Non-I^utin e card s wer e generate dfor eac hfaile dbearin g identifle dafter th e inspection . A n operationa l chbc k o f th e spoiler s wa s performe dafter th e excessiv e play wa s correcte do n spoile n #2 , # 3 an d# 4 left , a s VMIIa s # 4 an dU S right Pertinen t

items , includin g th e operationa l check , were complete do n Apri l 29,2008 . Thi s rewori c wa s determine dto b e no t R nb y U3K . « Durin g interview s wit hth e technician s an dinspector s involve dwiththi s inspectio n an drepair , eac hon e state dtha t tiwy tume dth e serv o contro l switc ht o th e maintenanc e positio nt o performthi s task . • Th e Aircraf

t Maintenanc e Manua l (AMM ) reference 27-64-4 5 P B 40 1 "Spoile r remova l Removal/Installation " wa s reference dfo r th e bearin g refrfacemcnt Becaus e Spoile r

#SLef t wa s no t disturbe ddurin g th e abov e maintenanc e tadc , di e investigatio n shifte dto reviewin g th e entir e wor k packag e fiomApri l 29,200 8 throug h th o en dofth e maintenanc e chee k o n Ma y 17,2008 . Th e focu s wa s to determin e i f an y additiona l malnteiuBic e task s wer e performe ddurin g thi s phas e o f di e chec k

i n th e are ao f th e spoilers . Non-Routin e card#102 0 identifie da s "L T Win g Spoiler s Nee dPain t Touc hU p O n Boti i Sides " wa s considere dapotentia l contributin g ftctor at first. Th e correctiv e actio n state s 'Touch-u p a s require do n L T Win g Spoile nBot hSide s LV WA-32 0 SM RSI-23-11" . W e discovere dtha t

i t i s possibl e to mas k

an dpain t th e undersid e o f

tiie spoiler s wit

hdi e flaps dow n an dth e spoile n i n th e retracte dposition . A t th e end , di e pape r

work revie w determine dtha t

ther e wer e n o specifi c maintenanc e task s recorde do r

wor k cominuatio n step s fbun dthat indicate ddi e spoile r

serv o contro l switohe s wer e reposhioned .Conclusion : Th e maintenanc e complete dwit hth e operationa l chec k

ofth e spoiler s o n Apri l 29,200 8 wa s determine dt o b e th e las t documente dtime AS M wa s i nth e are aofth e aircraf t spoilera . Thi s tas k

wa s detennine dt o no t

b e causa l i n tills even t

du e to th e i!^

5 Lef t Spoile r no t undergoin g maintenance , yet foun dinth e "M " mode . I t does , however , rais e apoin t tha t wa s contributory t o th e event : 1 . Airbu s AM M 27-60-0 0 P B 20 1 "Spoile r Maintenance Practices " require s a specia l too l P/

N 98D2760300200 I for

certai naircraf

t to set th e spoile r

actuator a i n di e "M " mode . Th e too l i s asocket-lik e tool withare dstieame r attache dan d ha s a"lip " tha

t allow s retentio ni n plac e whil e th e maintenanc e mod e i s set . 2 . Thi s tool , together

wit hamodificatio nto di e mod e devic e i n th e actuator , becam e th e permanen t

flx firo mAirbu s t o preven t

thi s typ e o f

even t after on e tha t occurre d i n August , 1993 . • Aircraf

t N26SA V ha s no t

bee nmodified . Th e AM M doe s no t require th e us e o f thi s specia l too l o ndii s aircraft . AS M recommend s diat al l spoile r

actoator s b e modifie dto accep t

too l P/ N 98D27603002001 . Durin g th e cours e o f

di e visit , afte

r Apri l 29,200 8 th e serv o switche s for th e # 3 an d# 5 spoiler s wer e place di n th e "Maintenance " mode . However , the mi s n o recor do f suc h actio n an dw e wer e unabl e to determin e wh o may hav e bee ninvolved . Al l schedule dmaintenanc e task s wer e complete dan drecorde dpe r th e ai r carrier' s maintenanc e program . Preventiv e Action ; 1 . l ath aabsenc e o f

a n ai r carrier tas k card , AS M wil t

develo p an dimplemen t

th e us e o f aprefligh t

checklis t to sui^iemen t

tli e curren t

aviintic s cliecklis t

an d tenninatio n servic e chec k w e cunentiyperfbr mo n al l departin g aircraft . Targe t omtpletio n i s Jul y 1,2008 . 2 . AS M wil l publis haMaintenanc e Cre w Briefing , FormC B 0 1 to cove r thi s ite m In Qualit y Central an dwil l revie w i t wit hal l crew s to heighte nawareness . Completio n o f

dii s actio n i s anticipate dbefore tiie aniva l ofth e nex t A32 0 aircraf t o r b y Jul y 1,2008 , whicheve r i s first. 3 . Cre w meeting s wil l b e conducte dconcernin g prope r documentatio n o f

wor k i n progress , wor

k mteiruption s an dunschedule dactivities , inchidin g critica l syste m deactivation . Thi s sut^ec t wil l b e inchide dinth e nex t schedule dmeetin g i n June , 2008 .I n closing , AA RAircraf t Service s - Miami i s committe dt o continu e improvin g ou r procedures , educat e ou r

personne l an dintroduc e th e check s an dbalance s necessar y to enhanc e safety i n ou r

indusny . I n ligh t

ofth e fact s revealeddurin g dti s investigatio n an d di e circumstance s surroundin g th e event , w e respectfull y reques t Uia t yo u clos e thi s matte r throug hadministrativ e actio n withou t penalty . I f yo u shoul dnee dadditional information , pleas e contac t m e a t (305 ) 607-6245 . Sincerely ,


### / \i Aified o Consue^ a Vic e Presiden t

Qualit y an dSafet

y cc : Bria n Loome r Michae l Fischett i Clair e Bes t Ramse s Pere z Do n Vilim Rayne r Hutchinso n Gre g Mangher aTimOulin/ANhVFA A ANM-116 , Internationa l Branc h 07/02/200 8 12:0 8 P M T o c c bc c Subject Fw : Alrtou s Technica l Questio n Phil , I n respons e t o you rmessag e thi s morning , her e I s th e Airbu s answe rt o you rquestions . I apologiz e fo r no t forwardin g thi s t o yo u sooner . I wa s plannin g t o revie wthei rrespons e befor e forwardin g i t t o you , bu t hav e bee n to o bus ywit h othe rIssues . Pleas e contac t m e i f yo u hav e an yfurthe rquestions . Thanks , Ti m Duli n FA AProgra m Manage r Internationa l Branch , ANM-11 6 phon e 425-227-214 1 fa x425-227-114 9 e:mai i tim.dultn@faa.gov Fotwarde d b yTi m Dulin/ANM/FA Ao n 07/02/200 8 09:0 0 A M — 'QGALA , Chrfatkw - <Chf1ailne.EacalaQairbusx o m > 06/23/200 8 01:4 3 A M T o Ti m Dulln/ANM/FAA@FA A c c"BLANCANEAUX , Eric ' <E(1c.Blancaneaux@airbus.com> , "REFERENC E M0801405 r <IMCeAX400-c»FR+38a»ATLAS+3Bp=AIRBUS+3Bg»rBf8 r sncs+3B«Fchrano4-3B@airt)us.com > Subiect AlrtHJ s Technica l Quesdo n

Goo d mornin g Ti m Pleas e fin d belo wou r Desig n Offic e answer . Durin g Ch e pre-fl ychack , Ch e spoile r 2 , 3 , 4 & 5 ar e checked . Whe n yo u perfor mo n grotm d th e ROL L par t o f Ch e fligh t contro l check , th e spoile r i n maintenanc e bypas s position , an d th e opposit e spoile r positio n ar e indicate d i n ambe r positio n an d yo u hav e a spoile r faul t warnin g (inhibite d i n phas e 3 t o 5} . Th » spoile r 1 i s no t checke d durin g th e pre-fly . I f on e o f spoile r 1 i s i n maintenanc e bypas s position , th e indicatio n i n aunber positio n o f th e tw o spoiler s l appear s onl yafte r hig h spee p tax i o r afte r tak e off . Th e spoile r faul t messag e associate d i s inhibite d unti l th e A/ C i s i n cruis e (phas e 6) . I n genera l whe n a spoile r serv o loo p i s lost , th e pai r i s inhibite d an d th e displa ybecome s aunbe r unles s positio n senso r i s fault yth e positio n remai n indicated . I n addition , pleas e not e tha t a rese t o f th e correspondin g SE C woul d clea r th e warnin g an d mak e th e displaygree n again . But a s soo n a s th e spoile r wil l b e extende d agai n (du e t o aerodynami c upfloat )th e warnin g ma ycom e back .

Bes t regards . Christin e Escal a Singl e Aisl e Aircraf t Continue d Airworthines s Enginee r Produc t Integrit yDivisio n - BA S AIRB(7 S Centra l Entit y Phone : +3 3 (0 ) 5 6 1 9 3 3 4 7 6 Fax : +3 3 (0 ) 5 6 1 9 3 4 4 5 1 E-mail : chri8tine.escalaeairbus.co m Origina l Messag e Prom : Tim.Dulinefaa.go v Cmailto:Tim.oulinefaa.gov ] Sent : 1 6 Jun e 200 8 19:5 8 To : BLAMCANBAtnC , Eri e Cc : Philip.B.Staufferefaa.gov ; Brenda.s.Hoitefaa.gov ; michael . gaddeeasa . europa . e u Subject : Fw : Airbu s Technica l Questio n BonjoTi r Eric , Woul d yo u pleas e respon d t o th e FA Ainspecto r question s belo wregardin g th e typ e o f indication s tha t woul d b e displaye d i f on e o f th e spoiler s i s inadvertentl ylef t i n th e maintenanc e bypas s position . Than k yo u an d Bes t Regards , Ti mDuli n FA A progra mManage r Internationa l Branch . ANM-11 6 phon e 425-227-214 1 fa x 425-227-114 9 ermai l tim.dulinefaa.go v Forwarde db y Ti mDulin/ANM/FA A o n 06/16/200 8 10:5 0 A M Phili p B Stauffer/ABA/FA

A ABA-PHL-FSDO-17 , T o Philadelphia , P ATi mDulin/ANM/FAAePA A c c Brend a 3 Holt/ANM/FAA«FAA , Thoma s 06/16/200 8 08:1 5 Martin/ABA/FA A A M Subjec t Fw : Airbu s Technica l Questio nQoo d mornin g Mr . Dulin ,

Thi s mornin g I spok e wit h Brend a Hol t an d sh e referre d m e t o you . I hav e a technica l questio n regardin g a n Airbu s A320-21 2 and hop e yo u ca n hel p m e wit h th e answer . M yquestio n involve s th e cockpi t indication s o n ECA M whe n spoiler s o n onl y on e win g ar e Inadvertentl ylef t i n th e (M ) maintenanc e bypas s position . M yquestion s are : Wit h a spoile r lef t i n th e (M ) bypas s position , wil l i t (cui d th e correspondin g spoile r o n th e opposit e wing ) alway s sho wambe r whe n hydrauli c pressur e i s applie d t o al l 3 hydrauli c systems ? Wit h a spoile r lef t i n th e (M ) bypas s positio n an d hydrauli c pressur e available , wil l ch e ECA M F/CT L displa yeve r displa yth e spoile r i n th e retracte d an d gree n (no t amber ) mode ? I n thi s situation , wil l th e SCA M Warnin g SPL R FA17L T displa yo n ECAM ? I n thi s situation , wil l a rese t o f th e applicabl e SE C clea r th e SPL R PAXTL T o r wil l i t remai n displaye d a s lon g a s th e spoile r remain s I n th e bypas s position ? Thank s fo r you r assistance . Fee l fre e t o cal l i f yo u hav e an yfurthe r questions . Regards , Phi l Phi l Stauffe r Federa l Aviatio n Administratio n (ASI-AW ) 2 Internationa l Plaza--Suit e 11 0 Philadelphia , P A19113-150 4 Phone : 610-595-150 0 (ext-222 ) Fax : 610-595-151 9 Thi s mai l ha s originate d outsid e you r organization , eithe r fro ma n externa l partne r o r th e Globa l Internet . Kee p thi s i n min d i f yo u answe r thi s message . Th e infonnatlo n i n thi s e-mai l i s confidential . Th e content s ma yno t b e disclose d o r use d b yanyon e othe r the n th e addressee . Acces s t o thi s e-mai l b y anyon e els e i s unauthorised . I f yo u ar e not th e intende d recipient , pleas e notif yAirbu s immediatel yan d delet e thi s e-mail . Airbu s canno t accep t an yresponsibilit yfo r th e accurac yo r completenes s o f thi s e-mai l a s i t ha s bee n sen t ove r publi c networks . I f yo u hav e an yconcern s ove r th e conten t o f thi s massag e o r it s Accurac yo r Integrity , pleas e contac t Airbu s immediately . Al l outgoin g e-mail s fro mAirbu s ar e checke d usin g regularl yupdate d viru s scajonin

g softwar e bu t yo u shoul d tak e whateve r measure s yo u dee mt o b e appropriat e t o ensur e tha t thi s messag e and an yattachment s ar e viru s free .

# Honeywel l Commercia l Electronic * System s Ho«ey%vcl l 1500 1 Nonhft W 36 * Slroet , P . O
. Bo x9700 1 Redmond . Washiflgto n 98073-970 1 (423)88$-37l l (42S)88S-206tFA X 

### May29 , 200 8 To : Cha s Nei l Telephone : 610-325-129 1 USA300 0 33 5 Bisho p Hollo wRd . Suit e 10 0 Newtow n Square , P A Custome rReference : RO0527081222 5 Par t Number : 980-4700-04 2 S/N : 0965 3 Honeywel l Reference : 500175843 5 A/C : N265AV Tabula rlistinqs : Th e Sampl e Paramete r(printe d o n th e firs t colum n fro m th e left ) ca n b e use d t o correlat e betwee n th e data . Th e samplin g rat e use d i s 1-secon d inten/als
. OBSERVATIONS ; READOU T FO RREPORTE D INCIDEN T Th e following Database : A320_D6A.sdb wa s use dt o perfoi mReadout . Spoile r3 L & 5 L see m t o b e operatin g i n reverse . Reading s average d betwee n 11 + an d 14-> - durin g fligh t dow n t o 0. 7 durin g SpdBrfcCmd
. See n i n graph s an d text s 1 & 8 . Spoile r3 R & 5 R sta ya t zer o fo rentir e fligh t 2 R & 4 R ten d t o floa t intermittentiy , especiall yerrati cdurin g GearSelDn
. Othe rspoile rreaction s a s follow s an d ca n b e see n I n graph s an d text s 1 & 8 . SpdBrkCm d a t sampl e 615 5 an d 820 4 Spoiler s 2 L & 2 R g o t o 20.00 , 3 L drop s t o 1 .xx , 4 L & 4 R g o t o 40.xx , 5 L drop s t o 9.x x SpdBrt(Cm d a t sampl e 870 5 Spoiler s 2 L & 2 R g o t o 12.00 , 3 L drop s t o 8.xx , 4 L & 4 R g o t o 25.xx , 5 L goe s t o 15.x x GearSeiO n a t sampl e 914 6 Spoile r2 R & 4 R becom e erratic , 3 L climb s t o 31.xx , 5 L climb s t o 2S.x x SpdBrkCm d a t sampl e 930 2 Spoile r2 L 0.00 , 2 R 14.xx , 3 L drop s t o 23.xx , 4 L 0.00 , 4 R 12.xx , 5 L 24.xx SpdBrkCm d a t sampl e 1184 5 Spoile r2 L & R g o t o 20.xx , 3 L drop s t o 0.7,4 L & R g o t o 40.xx , 5 L drop s t o 8.x x GearSeiO n a t sampl e 1191 4 Spoile r2 L 0.00 , 2 R erratic , 3 L 23.xx . 4 L 0,00 , 4 R erratic , 5 L 23.xx TOGA , onl ymai n gea rtouche s down . See n a t sampl e 1203 4 i n grap h an d sprea d TOGA
. GearSelD n a t sampl e 1252 2 Spoile r2 L 0.00 , 2 R erratic , 3 L IS.xx , 4 L 0.00 , 4 R erratic , 5 L 15.xx . A t landing , durin g ful l spoile rcomman d (n o SpdBrkCmd) , 3 L drop s t o 7.xx , 5 L drop s t o 15.x x HydLoPrs-Bl u L O PRES S betwee n sample s 9432-943 6 & 9458-9524 . Se e grap h an d text 5 . CabinPrsWa m betwee n sample s 5042-5597 . Se e grap h an d tex t 6 . AilBlue- R NO TAVAILABLE . Se e grap h an d text 7 .

# Honeywel l

Commercia l Electronic s System s Honeywel l 1500 1 Northeast

36 * Street . P . O . Bo

x 9700 1 Redmond , Washingto

n 98073-970 1 (425)885-371 1 (425 ) 885-206 1 FA

X 

### Synchronizatio n words , whic h are recorde d i n eac h subfram e alon g wit h th e aircraft data , are use d a s referenc e t o locat e an d organiz e th e recorde d infomiatio n durin g th e transcription . Durin g th e transcription , th e subframe s identifie d a s containin g invali d synchronizatio n word s are flagge d bysettin g a bi t i n Word 0 1 of th e 128-wor d subframe . Severa l factors , suc h a s signa l distortio n an d Fligh t Recorde rpowe rinterruptions , contribut e t o synchronizatio n errors . Dat a affecte d b

ysyn cerrors are identifie d i n th e Tabula rListing s a s RE D i n color . Sinc e synchronizatio n word i s th e onl yword checke d fo rvalidity , th e dat a containe d in , o raroun d a n erro rflagge d Subfram e i s not necessaril yinvalid . Therefore , al l printe d dat a shoul d b e examine d fo rvalidity . Value s i n th e Tabula rListing s tha t are BLU E i n colo rhav e exceede d th e limit s define d i n th e database . Thes e limit s are usuall yobtaine d fro m th e signa l detail s document , however , i n th e absenc e of define d limits , full-scal e rang e i s usuall yused . Therefore , tru e exceedance s ma y not b e always identifie d i n thi s manner . W e wil l retai n a copyo f al l transcribe d data , fo ra minimu m o f 9 0 days fro m th e mailin g dat e of thi s report . I f yo u hav e an yquestion s o rrequire additiona l information , pleas e d o not hesitat e t o contac

t ou roffic e a t an ytime .

Dellori s McGoldric k Dat a Retrieva l Service s HONEYWEL L Tel# : (425)885-831 6 Fa x# : (425 ) 885-832 2 delloris.mcQoldrick(5).honevwell.co m Enclosures : C DX 

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