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 Office of AccountabilityThe Office of Accountability is an independent office within DFC that addresses concerns, complaints, or conflicts about environmental or social issues that may arise around DFC-supported projects. The office provides project-affected communities, project sponsors, and project workers an opportunity to have concerns independently reviewed and addressed.
 The Office of Accountability offers two types of services:Work with parties to help resolve a conflict, available to both project-affected parties and DFC clientsConduct an investigation about how DFC applied its relevant policies to a project and is available to project-affected parties, as well as DFC’s Board and PresidentThe Office of Accountability is mandated to provide these services upon request in a manner that is accessible, fair, objective, and transparent. In providing its services, the office complements DFC’s mission as a financial institution that promotes environmentally and socially sustainable development.About UsOn September 9, 2020, the DFC Board of Directors approved the implementation document: **Independent Accountability Mechanism for the U.S. International Development Finance Corporation****.**The Director of the Office of Accountability coordinates all office services, updates its website, and manages its budget. The Director reports directly to DFC’s Board of Directors.Office of Accountability Outreach StrategyOffice of Accountability HandbookFile a Request/ComplaintTo file a complaint, please download this template and follow the indicated instructions.ReportingAnnual Activity Reports2023 Annual Activity Report to Congress2022 Annual Activity Report to CongressGuide for Communities
The Office of Accountability addresses environmental or social concerns and conflicts that emerge around DFC-supported projects.
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    Guide for DFC Clients
The Office of Accountability provides DFC clients and project-affected parties with tools for addressing disputes that may arise around DFC-supported projects.
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    Public Registry of Cases
A list of Office of Accountability current cases, archived cases, and management requested reviews.
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        U.S. International Development Finance Corporation1100 New York Ave NW, Washington, DC 20527Info@dfc.gov | +1 (202) 336-8400
                            
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