2009 OPIC Annual Employee Survey Results

Overseas Private Investment Corporation (OPIC)

The OPIC Annual Employee Survey was administered by the Office of Human Resource

Management in accordance with the National Defense Authorization Act. The survey was

conducted online from September 14, 2009 through October 2, 2009. Approximately 206

employees were asked to participate in the 2009 survey. 131 OPIC employees completed the

survey, resulting in a response rate of 64%.

The enclosed summary report compares the 2009 OPIC Annual Survey results with the 2008

Federal Human Capital Survey results in the same areas of Personal Work Experiences; Overall

Work Experience; Recruitment, Development, & Retention; Performance Culture; Leadership;

Learning (Knowledge Management); and Job Satisfaction. The Federal Human Capital Survey,

issued every two years, is a government-wide survey measuring employee satisfaction on a

variety of human capital areas. Government-wide survey results are unavailable for 2009.

Overall, OPIC has seen some impressive gains- of the 40 questions that were asked, OPIC

employees responded more positively to 75% of the survey questions over last year’ssurvey.

Notable areas in which OPIC saw a marked increase (greater than 10% increase) over the past

year include:

Leadership

70% of employees haveahighlevelofrespectfortheirorganization’sseniorleaders.

17% increase over last year.

65% of employees believe leaders with their organizations generate high levels of

motivation and commitment to the workforce. 24% increase over last year.

Job Satisfaction

67% of employees are satisfied with the policies and practices of their senior leaders.

16% increase over last year.

42% of employees are satisfied with their opportunity to get a better job in their

organization. 14% increase over last year.

62% of employees are satisfied with the training they receive for their present jobs.

14% increase over last year.

Learning (Knowledge Management)

56% of employees believe their training needs are assessed. 17% increase over last

year.

Recruitment, Development & Retention

82% of employees believe their work unit is able to recruit people. 11% increase over

last year.

75% of employees feel that their talents are used well in the workplace. 13% increase

over last year.

There is one area where OPIC saw a marked decrease (greater than 10% decline) over the past

year:

Performance Culture

59% of employees feel they understood what they had to do to be rated at different

performance levels. 12 % decline from 2008.

The complete results of the 2009 OPIC Annual Employee Survey are found below:
2009 OPIC Annual Employee Survey

Overseas Private Investment Corporation Trend Report

Number of Surveys Returned: 131

This is a summary OPIC employee responses to the 2009 OPIC Annual Employee Survey. This summary displays

results by Positive, Neutral, Negative and where applicable, Do Not Know or No Basis to Judge responses.

As shown below, for each response scale two responsesarecategorizedas“Positive”,oneresponseiscategorizedas

“Neutral”,andtworesponsesarecategorizedas“Negative”

Positive Responses Neutral Responses Negative Responses

Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree

Overseas Private Investment Corporation Trend Report

Personal Work Experiences

01 The people I work with cooperate to get the job done.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 82% 8% 10%

2008 Federal Human Capital Survey 87% 7% 7%

Difference in Positive Ratings ↓5%

02 I am given a real opportunity to improve my skills in my organization.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 71% 16% 13%

2008 Federal Human Capital Survey 61% 25% 14%

Difference in Positive Ratings ↑10%

03 My work gives me a feeling of personal accomplishment.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 79% 11% 10%

2008 Federal Human Capital Survey 78% 15% 7%

Difference in Positive Ratings ↑1%

04 I like the kind of work I do.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 82% 11% 7%

2008 Federal Human Capital Survey 88% 11% 2%

Difference in Positive Ratings ↓6%

05 I have trust and confidence in my supervisor.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 81% 9% 8%

2008 Federal Human Capital Survey 74% 9% 17%

Difference in Positive Ratings ↑7%
Overall Work Experience

06 Overall, how good a job do you feel is being done by your immediate supervisor/ team leader?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 79% 15% 7%

2008 Federal Human Capital Survey 72% 18% 10%

Difference in Positive Ratings ↑7%

Recruitment, Development, & Retention

07 The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 84% 9% 5%

2008 Federal Human Capital Survey 83% 11% 7%

Difference in Positive Ratings ↑1%

08 My supervisor supports my need to balance work and other life issues.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 87% 8% 6%

2008 Federal Human Capital Survey 86% 7% 8%

Difference in Positive Ratings ↑1%

09 My work unit is able to recruit people with the right skills.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 82% 9% 8%

2008 Federal Human Capital Survey 71% 15% 14%

Difference in Positive Ratings ↑11%

10 My workload is reasonable.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 79% 8% 12%

2008 Federal Human Capital Survey 70% 15% 14%

Difference in Positive Ratings ↑9%

11 My talents are used well in the workplace.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 75% 12% 13

%

2008 Federal Human Capital Survey 62% 22% 16%

Difference in Positive Ratings ↑13%

12 Iknowhowmyworkrelatestotheagency’sgoalsandpriorities.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 92% 4% 4%

2008 Federal Human Capital Survey 93% 4% 4%

Difference in Positive Ratings ↓1%

13 The work I do is important.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 89% 7% 4%

2008 Federal Human Capital Survey 91% 8% 1%

Difference in Positive Ratings ↓2%
14 Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow

employees to perform their jobs well.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 94% 3% 4%

2008 Federal Human Capital Survey 95% 4% 2%

Difference in Positive Ratings ↓1%

Performance Culture

15 Promotions in my work unit are based on merit.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 56% 15% 12%

2008 Federal Human Capital Survey 48% 24% 23%

Difference in Positive Ratings ↑8%

16 In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 38% 23% 15%

2008 Federal Human Capital Survey 42% 30% 16%

Difference in Positive Ratings ↓4%

17 Employees have a feeling of personal empowerment with respect to work processes.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 55% 21% 18%

2008 Federal Human Capital Survey 44% 30% 19%

Difference in Positive Ratings ↑9%

18 Creativity and innovation are rewarded.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 58% 21% 14%

2008 Federal Human Capital Survey 48% 20% 30%

Difference in Positive Ratings ↑10%

19 Pay raises depend on how well employees perform their jobs.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 41% 25% 15%

2008 Federal Human Capital Survey 39% 30% 25%

Difference in Positive Ratings ↑2%

20 In my work unit, differences in performance are recognized in a meaningful way.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 42% 19% 20%

2008 Federal Human Capital Survey 35% 27% 31%

Difference in Positive Ratings ↑7%

21 My performance appraisal is a fair reflection of my performance.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 66% 9% 11%

2008 Federal Human Capital Survey 76% 9% 13%

Difference in Positive Ratings ↓10%

22 Discussions with my supervisor/ team leader about my performance are worthwhile.
Positive Neutral Negative

2009 OPIC Annual Employee Survey 65% 15% 12%

2008 Federal Human Capital Survey 60% 27% 13%

Difference in Positive Ratings ↑5%

23 In my most recent performance appraisal, I understood what I had to do to be rated at different

performance levels (for example, Fully Successful, Outstanding).

Positive Neutral Negative

2009 OPIC Annual Employee Survey 59% 11% 16%

2008 Federal Human Capital Survey 71% 10% 16%

Difference in Positive Ratings ↓12%

24 Mangers/ supervisors/ team leaders work well with employees of different backgrounds.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 75% 14% 5%

2008 Federal Human Capital Survey 75% 19% 5%

Difference in Positive Ratings no change

Leadership

25 I have a high level of respect formyorganization’sseniorleaders.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 70% 19% 9%

2008 Federal Human Capital Survey 53% 30% 17%

Difference in Positive Ratings ↑17%

26 In my organization, leaders generate high levels of motivation and commitment in the workforce.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 65% 21% 13%

2008 Federal Human Capital Survey 41% 24% 32%

Difference in Positive Ratings ↑24%

27 Managers communicate the goals and priorities of the organization.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 74% 15% 11%

2008 Federal Human Capital Survey 68% 16% 14%

Difference in Positive Ratings ↑6%

28 Managers review and evaluatetheorganization’sprogresstowardmeetingitsgoalsandobjectives.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 70% 16% 9%

2008 Federal Human Capital Survey 62% 17% 13%

Difference in Positive Ratings ↑8%

29 Employees are protected from health and safety hazards on the job.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 94% 6% 5%

2008 Federal Human Capital Survey 92% 7% 0%

Difference in Positive Ratings ↑2%

30 My organization has prepared employees for potential security threats.
Positive Neutral Negative

2009 OPIC Annual Employee Survey 87% 6% 5%

2008 Federal Human Capital Survey 91% 6% 3%

Difference in Positive Ratings ↓4%

Learning (Knowledge Management)

31 Supervisors/ team leaders in my work unit support employee development.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 77% 11% 11%

2008 Federal Human Capital Survey 75% 8% 17%

Difference in Positive Ratings ↑2%

32 My training needs are assessed.

Positive Neutral Negative

2009 OPIC Annual Employee Survey 56% 15% 21%

2008 Federal Human Capital Survey 39% 23% 37%

Difference in Positive Ratings ↑17%

Job Satisfaction

33 How satisfied are you with your decisions that affect your work?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 64% 21% 13%

2008 Federal Human Capital Survey 57% 22% 20%

Difference in Positive Ratings ↑7%

34 How satisfied are youwiththeinformationyoureceivefrommanagementonwhat’sgoingoninyour

organization?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 70% 15% 14%

2008 Federal Human Capital Survey 63% 17% 20%

Difference in Positive Ratings ↑7%

35 How satisfied are you with the recognition you receive for doing a good job?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 64% 16% 17%

2008 Federal Human Capital Survey 57% 18% 26%

Difference in Positive Ratings ↑7%

36 How satisfied are you with the policies and practices of your senior leaders?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 67% 18% 12%

2008 Federal Human Capital Survey 51% 29% 19%

Difference in Positive Ratings ↑16%

37 How satisfied are you with your opportunity to get a better job in your organization?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 42% 19% 33%

2008 Federal Human Capital Survey 28% 42% 31%

Difference in Positive Ratings ↑14%
38 How satisfied are you with the training you receive for your present job?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 62% 21% 14%

2008 Federal Human Capital Survey 48% 26% 26%

Difference in Positive Ratings ↑14%

39 Considering everything, how satisfied are you with your job?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 84% 4% 12%

2008 Federal Human Capital Survey 76% 14% 10%

Difference in Positive Ratings ↑8%

40 Considering everything, how satisfied are you with your pay?

Positive Neutral Negative

2009 OPIC Annual Employee Survey 59% 15% 26%

2008 Federal Human Capital Survey 59% 17% 23%

Difference in Positive Ratings no change