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  waiversandremissions
  Federal Civilian Debt Waivers
 **866-912-6488**
Mon-Fri:
7:30 a.m. to 4:00 p.m. ESTContact UsPrivacy InformationDebt & Claims FormsAskDFAS
 Civilian Employee WaiversCurrent & Former Military Waivers & RemissionsRetiree WaiversFormer Spouses of Military MembersAnnuitantsFinance/Disbursing OfficialsFinance/Disbursing Officials WaiversFinance/Disbursing Officials RemissionsDebt Computations & Common ErrorsCompleting Waiver DD Form 2789
 Federal Civilian Employees (Active/Separated/Retired) Debt Waivers On this page: Do I Qualify for a Waiver?
 What Do I Need for My Waiver to be Considered?
 How Do I Apply for a Waiver? **Do I Qualify for a Waiver?** Civilian Employee claimants must submit a waiver application within three years of the date the debt was discovered by a pay official. We cannot process your waiver request if you dispute your debt. You can ask your servicing finance or payroll office (former employees only - contact the Civilian Payroll Office at 1-800-729-3277) to request an audit before you proceed with the waiver application process. Once your audit is complete, you can pursue a waiver. If your account was audited, ensure that you attach the results of your audit, and a statement acknowledging the validity of the debt, with the waiver application. **What Do I Need for My Waiver to be Considered?** To apply for a waiver you must:     DD Form 1352-2's
   SF-1190'sDD Form 1610
   SF-2810 (FEHB Change)Employment Contracts
   SF-2817 (FEGLI Election)Leave and Earning Statements (LES)
   SF-2890 (FEHB Election)Memoranda
   Time cards (during the time period of the debt, including three pay periods before and after the period of indebtedness.)Offer letters
   SF-50's (during the time period of the debt, including three pay periods before and after the period of indebtedness.) To obtain, contact your current or former pay office, to locate copies from your Official Personnel File (OPF)Orders/Amendments **How Do I Apply for a Waiver?** To submit your request for a debt waiver follow the steps below: 1. Contact Your Payroll Office This office should be able to explain the debt, ensure you understand the amount of the debt, and why it was established. If you did not receive a debt notification letter, you may call the Civilian Payroll Office at 1-800-729-3277. Once they have explained the debt, you may proceed with applying for a waiver. 2. Prepare *Please note: You may need to right click to download or the save the documents to your computer before you are able to fill them out.* SmartForm: For step-by-step guidance to help complete your DD Form 2789, click here. PDF: Download and complete your DD Form 2789 in PDF format, click here. To access DD Form 2789 instructions, click here. 3. Apply
 Collapse All Expand All **Current Civilian Employee**
 Submit your packet to the address on the debt notification letter. The responsible office will complete the remaining sections of the DD Form 2789 and submit the application to the appropriate office for consideration.
 **Separated or Retired Civilian Employee**
 Submit your completed packet via AskDFAS. How to Submit your Packet to Request a waiver via AskDFAS**:** After submitting via AskDFAS, a ticket number will be emailed to you for reference and updates. Please keep this ticket number for your reference.
 Return to the Debt and Claims DFAS Homepage  Page updated March 8, 2023
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