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            Defense Finance and Accounting Service
                    Providing payment services for the U.S. Department of Defense
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    Contractor & Vendor  Home
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  Forms and Resources
 Submit an Inquiry  Inquiry Process  Forms and Helpful Resources  1099R and W2 Tax Statements
 **Forms and Helpful Resources** Our Congressional Liaison Office responds to inquiries from congressional leaders with comprehensive research and answers that provide the staffs with the information they need to serve their constituents.
Due to federal privacy laws and DoD regulations, each inquiry requires proper documentation in order for us to begin work compiling information on each individual pay issue. **NOTICE:** We receive a significant number of inquiries regarding assistance with 1099R and W-2 tax statements of DFAS customers. The new **tax statement page** can help you answer these requests for your constituents without the delays caused by corresponding with the DFAS Congressional Liaison Office.  **All congressional inquiries require:** A statement from your constituent stating the problem or issue
 A completed and signed Privacy Act Release
 A power of attorney (if inquiry is submitted on behalf of someone else) The following guide provides documents that are necessary for most common topics. For Matters Concerning:
   Required Documents/Info to
   Complete Inquiry:
   Frequently Requested Forms & Information
   Helpful Information/Links**Retired or Annuitant Pay**(i.e., Survivor Benefit Plan, incorrect pay, arrears of pay, establishing an annuitant account, CRSC/ CRDP)
   Copy of Retiree or Annuitant Account Statement
    Copy of Death or Marriage Certificates (if applicable)
    Copy of Divorce Decree (if applicable)
    Copy of any other applicable court orders
    All additional documents to support claim
   IRS W-4P
    DD 2656-7 (Verification for Survivor Annuity
   Who to contact...DFAS, VA or service?
    SBP
    CRSC
    CRDP
    Retired Military and Annuitants**Debt and Claims** (i.e., any indebtedness to DoD)
   Copy of Retiree or Annuitant Account Statement
    Copy of Death or Marriage Certificates (if applicable)
    Copy of Divorce Decree (if applicable)
    Copy of any other applicable court orders
    SS Number, Full Legal Name, Current Mailing Address
    Expected Outcome of Congressional
    Supporting documents relevant to what the constituent is requesting/inquiring about
    All correspondence with DFAS including debt letters/payment coupons, AskDFAS tickets, and emails
   DD 2789 (Waiver/Remission of Indebtedness Application)
    Financial Hardship Statement Form
   DFAS Debt & Claims Info
    Waivers & Remission
    Out-of-Service Debt Payment Status Tool
    If I don't pay my debt
    Financial Hardship/Student Deferment Applications
    I disagree with my debt
    Travel or Transportation Debt
    Submit a Claim
    Debt Computations & Common Errors**Military Pay** (i.e., incorrect pay, dependency benefits, bonuses)
   Detailed information on pay issue (i.e., specific entitlement amount, duty location, duty status, etc.)
    Copy of Leave & Earning Statement
    Copy of Certificate of Release or Discharge from Active Duty (DD Form 214/5 Series)
    All additional documents to support  claim.
    Issues/Claims Involving Separation  and/or Final Pay
   DD 137-5 (Dependency Statement - Incapacitated Child Over Age 21)
   DFAS Military Pay Home Page
    Military Compensation website
    Secondary Dependency
    Adoption Reimbursement**Civilian Pay** (i.e., military service deposit, incorrect pay, federal civilian retirement)
   Names/phone numbers of persons contacted regarding pay issue
    Copy of Personnel Action Form (SF-50) applicable to the pay entitlement or time period at issue
    Copy of Leave & Earning Statement
    Copy of Certificate of Release or Discharge from Active Duty (DD Form 214/5 Series)
    All additional documents to support claim
   RI 20-97 (Estimated Earnings During Military Service)
   DFAS Civilian Pay HomePage
    Military Service Deposits
    Temporary Duty and Permanent Change of Station Forms and Checklists
    Debt Hearing**Garnishments** (i.e., court-ordered payments to former spouses or child support)
   Child support documents & wage withholding order (if applicable)
    Alimony documents (court orders)  (if applicable)
    Marriage certificate (if applicable)
    Divorce decree (if applicable)
    Uniformed Services Former Spouses’ Protection Act (USFPA) form (if individual has been awarded part of members retired pay – DD 2293)
    All additional documents to support claim
   DD 2293 (Application for Former Spouse Payments from Retired Pay)
   DFAS Garnishment Information**Requests for documents** (i.e., pay records, Leave and Earning Statements, tax statements)
   Full name & SSN
    DD 214/215 (If applicable)
    Copy of Reserve Retired Point Card (If applicable)
    Time periods in question
    Military unit of assignment
   DFAS Records Management Form
   Correct Military Record**Travel Pay**(i.e., non-payment or incorrect payment of travel entitlements)
   Copies of travel orders, amendments, DD 1351-2 (travel voucher) & all applicable receipts.
    Additional documents to support claim
   DD 1351-2
   DFAS TDY Travel Info
    DFAS PCS Travel Info
    Where to submitclaim**Vendor Pay** (i.e., non-payments)
   Contract Number
    Invoice Number/Shipment Number (whichever is applicable)
    Pay Official DoDAAC as listed on the face page of the contract
    Delivery Order (D.O.)/PIID (whichever is applicable)
    Company Cage Code
    Correct dollar amount of invoice (if paid correctly)
    Detailed explanation of issue
    All additional documents to support claim
   
   DFAS Vendor Pay Index**NOTE:**DFAS cannot change military records. All requests must be submitted with supporting documentation to the appropriate branch of service. **Page updated February 9, 2021**
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