An official website of the United States government         Here's how you know         
**Official websites use .mil**
A **.mil** website belongs to an official U.S. Department of Defense organization in the United States.
**Secure .mil websites use HTTPS**
 A **lock (lock )** or **https://** means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Skip to main content (Press Enter).

Defense Finance and Accounting Service Providing payment services for the U.S. Department of Defense

Search
Search

Search

              - 
              - 
              - 
              - 
              - 

-  Military Member		 
-  Retired Military & Annuitant		 
-  Civilian Employee		 
-  Contractor & Vendor		 

HomeRetiredMilitarynewseventsnewsletterDecember2022 myPay Account for Tax Documents

#### **Quick ToolsaskDFAS****Forms Library****  ****Frequently Asked Questions**

#### **Customer Service**

**800-321-1080**M-F, 8 a.m. to 5 p.m. ET

                        - Quick Tools
                        - News and Events                            - News
                          - Upcoming Retiree Events
                          - Retiree Newsletter
                          - Retiree Newsletter Archive
                          - Survivor SBP Newsletter
                        - About R&A Pay                            - Who We Are, What We Do
                          - How Long Does It Take?
                          - Who Should I Contact: DFAS, the VA or the Military?
                        - Plan for Retirement                            - Types of Retirement
                          - Eligibility
                          - Recall to Active Duty
                          - Estimate Your Pay
                          - Separation Payments
                        - Apply for Retirement                            - How to Apply
                          - Transfer Allotments
                          - Receiving Your Pay
                        - Managing Your Retirement                            - Pay Schedule
                          - Change of Address
                          - Direct Deposit
                          - International Direct Deposit
                          - Using myPay
                          - Retiree Account Statement
                          - Allotments
                          - Pay Verification
                          - Taxes
                          - Powers of Attorney/Third Party Representatives for Retirees
                        - Gray Area Retirees
                        - Disability Entitlements                            - Disability Retirement
                          - CRSC and CRDP Payment
                          - Combat Related Special Compensation
                          - Concurrent Retirement Disability Pay
                          - Comparing CRSC and CRDP
                          - Applying for CRSC
                          - VA Waiver and Retired Pay
                          - CRDP CRSC FAQs
                        - Provide for Loved Ones                            - Two Ways to Prepare
                          - Survivor Benefit Plan
                          - Arrears of Pay
                          - Reserve Component SBP
                          - Secondary Dependency
                          - Branch Contact Information
                        - Survivors and Beneficiaries                            - Report a Retiree's Death
                          - Start an SBP Annuity
                          - Manage Your SBP Annuity
                          - SBP-DIC News
                          - SBP2023 Optional Child Annuity Reversion
                          - Understanding SBP, DIC and SSIA
                          - School Certifications
                          - Powers of Attorney/Third Party Representatives for Annuitants
                          - Starting SBP for Gray-Area Reservist
                          - Report SBP Annuitant's Death
                          - Survivor Benefit and Arrears of Pay Frequently Asked Questions
                          - DFAS Survivor SBP Newsletter
                        - Secondary Dependency
                        - SBP Open Season NDAA2023

### **myPay: How to Reactivate Your Account or Get Started **

     myPay is a convenient tool for getting your tax documents quickly and easily, as well as managing your retired pay or annuitant pay account year-round.     myPay provides access to a range of information about your payments, and lets you easily update your contact information or your tax withholding, check your SBP coverage and your AOP beneficiary (retirees), submit your annual certification (annuitants), or download your tax documents.

#### **Reactivating Your myPay Account**

     We know some of you only use myPay once a year to get your 1099-R during tax season. Then, when you do try to access your account, you discover our password is expired, lost or forgotten. If this sounds like something that has happened to you, please update your password now, before the tax season starts. Waiting to update your password might mean delays in accessing your tax documents.     If your myPay account is in an inactive status because your password has expired, you can follow the simple steps below to reactivate your account.     Go to **https://mypay.dfas.mil** in your web browser on a computer or connected device.     Click on the “Forgot or Need a Password?” link.     Enter two of the following: your Login ID, Social Security Number and/or registered email address (previously registered in myPay). Check the box affirming you are the account owner, and click "Continue.”     If you previously set up the security questions, you’ll be presented three security questions to answer. When finished answering the questions, click “Check my Answers.”     If you answer the security questions correctly, you will be able to reset your password online.     If you haven’t set up security questions or answer them incorrectly, you’ll get the option to have a temporary password sent to you. You can choose to send the temporary password to:
A-Your mobile phone via text if your mobile phone number is registered in myPay;Or,B-The mailing address you have on file with DFAS in your retired pay or annuity pay account.
     When you receive the temporary password, go back to myPay and log in to reactivate your account.

#### **Getting Started with myPay**

     If you’re not yet using myPay, it’s easy to get started.     You can request an initial password on the myPay homepage using the “Forgot or Need a New Password” link. The password will be mailed to the address you have on file with DFAS in your retired pay or annuity pay account and you should receive it in about 10 business days (for domestic mailing addresses).     Once you receive your password in the mail, you can return to the myPay homepage and create your myPay profile using your social security number and the password you received in the mail.

#### **If You Need Assistance with myPay**

     If you need assistance accessing your myPay account, please contact the myPay Customer Care Center toll-free at 1-888-332-7411 or at 1-317-212-0550.
Page updated December 21, 2022

### Stay Connected

Department of Defense     Department of Veterans Affairs     Military Employment Verification     Warrior Care Website     Defense Contract Mgmt Agency  DoD Forms     Department of State     Civilian Personnel Mgmt Service     DTS Travel Center     System for Award Mgmt (SAM)    Congressional/LegislationPersonnel Force Innovation     Freedom of Information Act     DFAS Hotline   Contact Us     Accessibility / Section 508    EEO / No Fear Act  

Hosted by Defense Media Activity - WEB.mil