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Defense Finance and Accounting Service Providing payment services for the U.S. Department of Defense

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**866-912-6488 **Mon-Fri:7:30 a.m. to 4:00 p.m. ESTContact UsPrivacy Information

askDFAS

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# Out-of-Service Travel Advance Debts

DFAS receives and processes out-of-service civilian or military personnel travel advance debts received from field level Transportation Offices. The majority of the debts occur when travel claims are not settled prior to separation.

**On this page:**
                        - If you haven't settled your debt and wish to settle.
                        - If you have previously settled your debt.    

## **If You Haven't Settled Your Debt and Wish to Settle**

To settle your travel advance debt, visit our online SmartVoucher Tool (Not for those using Defense Travel System (DTS) for their travel vouchers).

### **What is SmartVoucher?**

SmartVoucher makes it easy to complete travel vouchers by guiding you step-by-step through a series of questions then it creates a completed DD Form 1351-2. SmartVoucher makes sure all the required fields are filled in to create a complete and accurate voucher. You'll even get a list of supporting documents based on the answers you provided. Be sure to attach those to your submission.

### **How to use SmartVoucher?**

Using SmartVoucheris as simple as 1...2...3... just follow the steps below:
                        - Log into SmartVoucher using your myPay ID and password.
                        - Answer a series of easy questions.
                        - Attach required forms and submit the completed voucher. After submission monitor your email for status updates on your account.

## **If You Have Previously Settled Your Debt**

### 1. Prepare

Obtain a copy of your settlement voucher.

Check Travel Voucher Status

### 2. Apply

Submit your settlement voucher via AskDFAS:After submission, a ticket number will be emailed to you for reference and updates on your application. Please keep this ticket number until a final determination.

## **Do You Disagree With Your Debt?**

Individuals reserve the right to dispute/protest a debt. To learn more about disputing/protesting your debt, visit Disputing your Debt.
Return to the Debt and Claims DFAS Homepage
 

Page Updated July 7, 2023

 

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