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[Federal Register Volume 78, Number 242 (Tuesday, December 17, 2013)]
[Notices]
[Pages 76286-76288]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2013-29969]

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BUREAU OF CONSUMER FINANCIAL PROTECTION

Privacy Act of 1974, as Amended

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice of a revised Privacy Act System of Records.

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SUMMARY: In accordance with the Privacy Act of 1974, as amended, the 
Bureau of Consumer Financial Protection, hereinto referred to as the 
Consumer Financial Protection Bureau (CFPB or Bureau), gives notice of 
the establishment of a revised Privacy Act System of Records.

DATES: Comments must be received no later than January 16, 2014. The 
new system of records will be effective January 27, 2014, unless the 
comments received result in a contrary determination.

ADDRESSES: You may submit comments by any of the following methods:
     Electronic: privacy@cfpb.gov.
     Mail/Hand Delivery/Courier: Claire Stapleton, Chief 
Privacy Officer, Consumer Financial Protection Bureau, 1700 G Street 
NW., Washington, DC 20552.

Comments will be available for public inspection and copying at 1700 G 
Street NW., Washington, DC 20552 on official business days between the 
hours of 10 a.m. and 5 p.m. Eastern Time. You can make an appointment 
to inspect comments by telephoning (202) 435-7220. All comments, 
including attachments and other supporting materials, will become part 
of the public record and subject to public disclosure. You should 
submit only information that you wish to make available publicly.

FOR FURTHER INFORMATION CONTACT: Claire Stapleton, Chief Privacy 
Officer, Consumer Financial Protection Bureau, 1700 G Street NW., 
Washington, DC 20552, (202) 435-7220.

SUPPLEMENTARY INFORMATION: The CFPB revises its Privacy Act System of 
Records Notice (SORN) ``CFPB.011--Correspondence Tracking Database.'' 
In revising this SORN, the CFPB modifies the purpose(s) for which the 
system is maintained; the categories of individuals for the system; the 
categories of records for the system; the record source categories for 
the system; the method by which records are retrieved in the system; 
and the retention and disposal of records in the system. Additionally, 
as part of a biennial review of this System of Record, the CFPB 
modifies: the notification procedures for individuals seeking access to 
records maintained in this system; the system location and address; and 
makes several non-substantive changes to the routine use section to 
ensure compliance with the Privacy Act, 5 U.S.C. 552a.
    The report of the revised system of records has been submitted to 
the Committee on Oversight and Government Reform of the House of 
Representatives, the Committee on Homeland Security and Governmental 
Affairs of the Senate, and the Office of Management and Budget, 
pursuant to Appendix I to OMB Circular A-130, ``Federal Agency 
Responsibilities for Maintaining Records About Individuals,'' dated 
November 30, 2000,\1\ and the Privacy Act, 5 U.S.C. 552a(r). The 
revised system of records entitled ``CFPB.011--Correspondence Tracking 
Database'' is published in its entirety below.
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    \1\ Although pursuant to section 1017(a)(4)(E) of the Consumer 
Financial Protection Act, Public Law 111-203, the CFPB is not 
required to comply with OMB-issued guidance, it voluntarily follows 
OMB privacy-related guidance as a best practice and to facilitate 
cooperation and collaboration with other agencies.
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    Dated: December 12, 2013.

Claire Stapleton,
Chief Privacy Officer, Bureau of Consumer Financial Protection.
CFPB.011

System Name:
    Correspondence Tracking Database

System Location:
    Consumer Financial Protection Bureau, 1700 G Street NW., 
Washington, DC 20552.

Categories of Individuals Covered by the System:
    Individuals who submit correspondence, or who have correspondence 
submitted on their behalf to the CFPB, or who request to receive 
correspondence from the Bureau, and CFPB employees responsible for 
processing, reviewing, and/or responding to such correspondence.

Categories of Records in the System:
    Records in this system may contain (1) correspondence (including, 
without limitation, official letters, memoranda, faxes, telegrams, and 
emails) received and sent by the Bureau; (2) mailing lists of 
individuals who submit correspondence, or who have correspondence 
submitted on their behalf to the Bureau or request to receive 
correspondence from the Bureau; (3) identifying information regarding 
individuals who submit the

[[Page 76287]]

correspondence, individuals or entities on whose behalf such 
correspondence is submitted, or individuals who request to receive 
correspondence from the Bureau, such as name, phone number, address, 
email address, and any other disclosed identifiable information; (4) 
information about the correspondence, including disposition, tracking 
dates, and where applicable, the type of correspondence; and (5) 
information concerning the CFPB employee responsible for processing the 
correspondence, including contact information, position or title, and 
information about internal assignments. Supporting records may include 
correspondence between the CFPB and the individual. This system does 
not contain all correspondence received or sent by the Bureau--for 
example, records related to consumer complaints will not be contained 
in this system--and some correspondence is maintained in other Bureau 
systems of records.

Authority for Maintenance of the System:
    Public Law 111-203, Title X, Sections 1011, 1012, 1013, codified at 
12 U.S.C. 5491, 5492, 5493.

Purpose(S):
    The purpose of the Correspondence Tracking Database is to enable 
the CFPB to track correspondence, including responsibilities for 
processing, tracking, responding to, or referring sensitive and/or 
time-critical correspondence for appropriate processing and responsive 
action, and to manage mailing lists of individuals who submit 
correspondence to the Bureau, have correspondence submitted on their 
behalf, or have requested to receive correspondence from the Bureau.

Routine Uses of Records Maintained in the System, Including Categories 
of Users and the Purposes of Such Uses:
    These records may be disclosed, consistent with the CFPB's 
Disclosure of Records and Information Rules, promulgated at 12 CFR part 
1070 et seq., to:
    (1) Appropriate agencies, entities, and persons when: (a) the CFPB 
suspects or has confirmed that the security or confidentiality of 
information in the system of records has been compromised; (b) the CFPB 
has determined that, as a result of the suspected or confirmed 
compromise, there is a risk of harm to economic or property interests, 
identity theft or fraud, or harm to the security or integrity of this 
system or other systems or programs (whether maintained by the CFPB or 
another agency or entity) that rely upon the compromised information; 
and (c) the disclosure made to such agencies, entities, and persons is 
reasonably necessary to assist in connection with the CFPB's efforts to 
respond to the suspected or confirmed compromise and prevent, minimize, 
or remedy such harm;
    (2) Another federal or state agency to (a) permit a decision as to 
access, amendment or correction of records to be made in consultation 
with or by that agency, or (b) verify the identity of an individual or 
the accuracy of information submitted by an individual who has 
requested access to or amendment or correction of records;
    (3) The Office of the President in response to an inquiry from that 
office made at the request of the subject of a record or a third party 
on that person's behalf;
    (4) Congressional offices in response to an inquiry made at the 
request of the individual to whom the record pertains;
    (5) Contractors, agents, or other authorized individuals performing 
work on a contract, service, cooperative agreement, job, or other 
activity on behalf of the CFPB or Federal Government and who have a 
need to access the information in the performance of their duties or 
activities;
    (6) The DOJ for its use in providing legal advice to the CFPB or in 
representing the CFPB in a proceeding before a court, adjudicative 
body, or other administrative body, where the use of such information 
by the DOJ is deemed by the CFPB to be relevant and necessary to the 
advice or proceeding, and such proceeding names as a party in interest:
    (a) The CFPB;
    (b) Any employee of the CFPB in his or her official capacity;
    (c) Any employee of the CFPB in his or her individual capacity 
where DOJ has agreed to represent the employee; or
    (d) The United States, where the CFPB determines that litigation is 
likely to affect the CFPB or any of its components;
    (7) A grand jury pursuant either to a federal or state grand jury 
subpoena, or to a prosecution request that such record be released for 
the purpose of its introduction to a grand jury, where the subpoena or 
request has been specifically approved by a court. In those cases where 
the Federal Government is not a party to the proceeding, records may be 
disclosed if a subpoena has been signed by a judge;
    (8) A court, magistrate, or administrative tribunal in the course 
of an administrative proceeding or judicial proceeding, including 
disclosures to opposing counsel or witnesses (including expert 
witnesses) in the course of discovery or other pre-hearing exchanges of 
information, litigation, or settlement negotiations, where relevant or 
potentially relevant to a proceeding, or in connection with criminal 
law proceedings;
    (9) Appropriate agencies, entities, and persons, to the extent 
necessary to respond to or refer correspondence; and
    (10) Appropriate federal, state, local, foreign, tribal, or self-
regulatory organizations or agencies responsible for investigating, 
prosecuting, enforcing, implementing, issuing, or carrying out a 
statute, rule, regulation, order, policy, or license if the information 
may be relevant to a potential violation of civil or criminal law, 
rule, regulation, order, policy or license.

Policies and Practices For Storing, Retrieving, Accessing, Retaining, 
and Disposing of Records in the System:
Storage:
    Paper and electronic records.

Retrievability:
    Records are retrievable by a variety of fields including, but not 
limited to, an individual's name, email address or other contact 
information, by date of correspondence, topic of correspondence, 
correspondence control number or by some combination thereof.

Safeguards:
    Access to electronic records is restricted to authorized personnel 
who have been issued non-transferrable access codes and passwords. 
Other records are maintained in locked file cabinets or rooms with 
access limited to those personnel whose official duties require access.

Retention and Disposal:
    Per N1-587-12-06, records in this system are deleted or destroyed 
three (3) years after the calendar year in which it was created.

System Manager(S) and Address:
    Consumer Financial Protection Bureau, Chief Operating Officer, 1700 
G Street NW., Washington, DC 20552.

Notification Procedure:
    Individuals seeking notification and access to any record contained 
in this system of records, or seeking to contest its content, may 
inquire in writing in accordance with instructions appearing the CFPB's 
Disclosure of Records and Information Rules, promulgated at 12 CFR part 
1070 et seq. Address such requests to: Chief Privacy Officer, Bureau of 
Consumer Financial Protection, 1700 G Street NW., Washington, DC 20552.

[[Page 76288]]

Record Access Procedures:
    See ``Notification Procedures'' above.

Contesting Record Procedures:
    See ``Notification Procedures'' above.

Record Source Categories:
    Information contained in the system will be collected from a 
variety of sources, including, without limitation, individuals who 
submit correspondence, or who have correspondence submitted on their 
behalf to the CFPB, or who have requested to receive correspondence 
from the Bureau, and CFPB employees responsible for processing, 
reviewing, and/or responding to such correspondence.

Exemptions Claimed for the System:
    None.

[FR Doc. 2013-29969 Filed 12-16-13; 8:45 am]
BILLING CODE 4810-AM-P
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