© 2016 3DR (https://3dr.com)

3D ROBOTICS – LIFE AFTER GRAVITY Drone (https://3dr.com/solo
- drone/) Education (https://3dr.com/3du/) News (https://3dr.com/drone
-blog/) Software (https://3dr.com/software/) Store (https://store.3dr.com) 

## (http://facebook.com/3droboti cs) (http://twitter.com/3drobotics) (http://instagram.com/3droboti cs) (http://youtube.com/3drobotic s) (https://plus.google.com/+3D Robotics/about) GENERAL About (https://3dr.com/about/) Careers (https://3dr.com/careers/) Community (https://3dr.com/community/ ) Terms (https://3dr.com/terms/) Open Source(https://3dr.com/opensource-policy/) CONTACT US Press Center (http://press.3dr.com) Enterprise (https://3dr.com/enterprise/) Made For Solo (https://3dr.com/mfs/) Resellers (https://3dr.com/resellers-2/) Contact Us (https://3dr.com/contact/) SUPPORT Register(https://3dr.com/soloregistration/) Support Home (https://3dr.com/support/) Account (https://store.3dr.com/accoun t) Helpful Links(https://3dr.com/helpfullinks/) FAA Rules(https://3dr.com/faa-droneregistration-rules/) FIND A RESELLER
(/solo-resellers/) 

# Solo **(https://3dr.com/kb/solo/)** Factory Reset Procedure **Attention: Before performing this procedure, contact customer**  **support (https://3dr.com/kb/solo/)**  **. A premature Factory Reset can cause software compatibility issues.**  

# Step 1: Reset the Vehicle Start by powering off Solo. Next, use a paperclip or similar tool to press and hold Solo’s Pair button while powering on Solo. (Make sure you feel the Pair button click down underneath the paperclip to verify you have properly activated the button.) Continue holding the Pair button for at least 15 seconds after power-up.

Below the Accessory Port and adjacent to the Pair button is a small orange LED Pair indicator light. Once this light starts flashing rapidly, about five times per second, release the Pair button.

Still not seeing the orange LED flash rapidly after holding the Pair button for 15 seconds? Follow these troubleshooting steps: 

# Step 2: Reset the Controller To reset the Controller, start with the Controller powered off. Hold the Power and Fly buttons simultaneously until you see the controller- 

# (https://3dr.com/) SOLO (HTTPS://3DR.COM/SOLO - DRONE/) ENTERPRISE (HTTPS://3DR.COM/ENTERPRISE/) SUPPORT (HTTPS://3DR.COM/SUPPORT/) NEWS (HTTPS://3DR.COM/DRONE - BLOG/) EDU (HTTPS://3DR.COM/3DU/) STORE (HTTPS://STORE.3DR.COM) (HTTPS://STORE.3DR.COM/CART) 

# Page 1 of 2 Factory Reset | 3DR | Drone & UAV Technology

1/27/2016 file:///C:/Program%20Files%20(x86)/Documentum/CTS/docbases/ProDocbase/config/temp_sessions/845693493
...© 2016 3DR (https://3dr.com)

3D ROBOTICS – LIFE AFTER GRAVITY Drone (https://3dr.com/solo
- drone/) Education (https://3dr.com/3du/) News (https://3dr.com/drone
-blog/) Software (https://3dr.com/software/) Store (https://store.3dr.com) 

## (http://facebook.com/3droboti cs) (http://twitter.com/3drobotics) (http://instagram.com/3droboti cs) (http://youtube.com/3drobotic s) (https://plus.google.com/+3D Robotics/about) GENERAL About (https://3dr.com/about/) Careers (https://3dr.com/careers/) Community (https://3dr.com/community/ ) Terms (https://3dr.com/terms/) Open Source(https://3dr.com/opensource-policy/) CONTACT US Press Center (http://press.3dr.com) Enterprise (https://3dr.com/enterprise/) Made For Solo (https://3dr.com/mfs/) Resellers (https://3dr.com/resellers-2/) Contact Us (https://3dr.com/contact/) SUPPORT Register(https://3dr.com/soloregistration/) Support Home (https://3dr.com/support/) Account (https://store.3dr.com/accoun t) Helpful Links(https://3dr.com/helpfullinks/) FAA Rules(https://3dr.com/faa-droneregistration-rules/) FIND A RESELLER
(/solo-resellers/) 

## updating display. The Controller will restart, taking up to 5 minutes, followed by the screen turning off for 1 minute.

If you don’t see the Updating screen, and instead see the Waiting for Solo or Preflight Update screen, follow these troubleshooting steps: 

## When the Controller reset is complete, you will see one of these two completions screens:

As the vehicle reset nears completion, you will see the lights under the arms change between many different colors, followed by a sequence of beeps. The reset is complete once the lights stop changing colors. Upon completion, the lights will freeze on their current colors, so they may all be the same color or they may be different colors. 

# Step 3: Reboot Solo and the Controller While rebooting, Solo should make its regular startup tones. The lights underneath Solo’s arms should also light up green and change to white in the front and red in the back. If this does not happen, then reboot Solo again. If the lights change colors now, then the vehicle is still resetting. Let Solo finish resetting and then reboot Solo again once the lights stop changing colors. After rebooting the Controller, you should see the Preflight Update or Waiting for Solo screen.



# Step 4: Pair Solo and the Controller The Factory Reset process disconnects Solo with the Controller. Follow these instructions (https://3dr.com/kb/pairing
- solo
controller/) pair back up. 

# Step 5: Update your system First, connect your phone to the Solo Link WiFi network. The network’s name will have been reset and the password will be: “sololink”. Then click here (https://3dr.com/kb/first
- flight
- update/) for instructions on how to perform the update. 

# Step 6: Go fly! We’re sorry that you ran into trouble with your Solo, but hopefully these instructions helped get you squared away. If you have any feedback about the process, shoot us an email at help@3dr.com (mailto:help@3dr.com)
.

**Was this helpful? Yes**  **(?p=14934&help=1&_wpnonce=ff3a38afbe) No**  **(?p=14934&help=0&_wpnonce=e6fe74a15d)** 

# Page 2of 2 Factory Reset | 3DR | Drone & UAV Technology

1/27/2016 file:///C:/Program%20Files%20(x86)/Documentum/CTS/docbases/ProDocbase/config/temp_sessions/845693493
...