<PAGE>

                                                                     Exhibit 2.1

                                                                  EXECUTION COPY


                             DISTRIBUTION AGREEMENT


                                     between


                             IMS HEALTH INCORPORATED


                                       and


                                  SYNAVANT INC.


                           Dated as of August 31, 2000
<PAGE>

                                TABLE OF CONTENTS

                                                                            Page

ARTICLE I DEFINITIONS..........................................................1

   SECTION 1.1        GENERAL..................................................1
   SECTION 1.2        REFERENCES; INTERPRETATION..............................11

ARTICLE II DISTRIBUTION AND OTHER TRANSACTIONS; CERTAIN COVENANTS.............11

   SECTION 2.1        THE DISTRIBUTION AND OTHER TRANSACTIONS.................11
   SECTION 2.2        INTERCOMPANY ACCOUNTS AND THIRD PARTY ACCOUNTS..........15
   SECTION 2.3        CASH BALANCES...........................................16
   SECTION 2.4        ASSUMPTION AND SATISFACTION OF LIABILITIES..............16
   SECTION 2.5        RESIGNATIONS............................................17
   SECTION 2.6        NON-SOLICITATION OF EMPLOYEES...........................17
   SECTION 2.7        FURTHER ASSURANCES......................................17
   SECTION 2.8        LIMITED REPRESENTATIONS OR WARRANTIES...................17
   SECTION 2.9        GUARANTEES..............................................18
   SECTION 2.10       WITNESS SERVICES........................................18
   SECTION 2.11       CERTAIN POST-DISTRIBUTION TRANSACTIONS..................18
   SECTION 2.12       TRANSFERS NOT EFFECTED PRIOR TO THE DISTRIBUTION;
                      TRANSFERS DEEMED EFFECTIVE AS OF THE DISTRIBUTION DATE..20
   SECTION 2.13       CONVEYANCING AND ASSUMPTION INSTRUMENTS.................20
   SECTION 2.14       ANCILLARY AGREEMENTS....................................20
   SECTION 2.15       CORPORATE NAMES.........................................20
   SECTION 2.16       JOINT BUSINESS OPPORTUNITIES; NON-COMPETITION;
                      PROTECTION OF INFORMATION...............................21

ARTICLE III INDEMNIFICATION...................................................24

   SECTION 3.1        INDEMNIFICATION BY IMS..................................24
   SECTION 3.2        INDEMNIFICATION BY ST...................................24
   SECTION 3.3        PROCEDURES FOR INDEMNIFICATION..........................24
   SECTION 3.4        INDEMNIFICATION PAYMENTS................................25

ARTICLE IV ACCESS TO INFORMATION..............................................26

   SECTION 4.1        PROVISION OF CORPORATE RECORDS..........................26
   SECTION 4.2        ACCESS TO INFORMATION...................................26
   SECTION 4.3        REIMBURSEMENT; OTHER MATTERS............................26
   SECTION 4.4        CONFIDENTIALITY.........................................26
   SECTION 4.5        PRIVILEGED MATTERS......................................27
   SECTION 4.6        OWNERSHIP OF INFORMATION................................28
   SECTION 4.7        LIMITATION OF LIABILITY.................................28
   SECTION 4.8        OTHER AGREEMENTS PROVIDING FOR EXCHANGE OF
                      INFORMATION.............................................28

ARTICLE V ADMINISTRATIVE SERVICES.............................................29

   SECTION 5.1        PERFORMANCE OF SERVICES.................................29
   SECTION 5.2        INDEPENDENCE............................................29
   SECTION 5.3        NON-EXCLUSIVITY.........................................29

ARTICLE VI DISPUTE RESOLUTION.................................................29

   SECTION 6.1        NEGOTIATION.............................................29
   SECTION 6.2        ARBITRATION.............................................30
   SECTION 6.3        CONTINUITY OF SERVICE AND PERFORMANCE...................30


                                       i
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ARTICLE VII INSURANCE.........................................................31

   SECTION 7.1        POLICIES AND RIGHTS INCLUDED WITHIN ASSETS;
                      ASSIGNMENT OF POLICIES..................................31
   SECTION 7.2        POST-DISTRIBUTION DATE CLAIMS...........................31
   SECTION 7.3        ADMINISTRATION; OTHER MATTERS...........................31
   SECTION 7.4        AGREEMENT FOR WAIVER OF CONFLICT AND SHARED DEFENSE.....32
   SECTION 7.5        COOPERATION.............................................32

ARTICLE VIII MISCELLANEOUS....................................................33

   SECTION 8.1        COMPLETE AGREEMENT; CONSTRUCTION........................33
   SECTION 8.2        ANCILLARY AGREEMENTS....................................33
   SECTION 8.3        COUNTERPARTS............................................33
   SECTION 8.4        SURVIVAL OF AGREEMENTS..................................33
   SECTION 8.5        EXPENSES................................................33
   SECTION 8.6        PAYMENTS................................................33
   SECTION 8.7        NOTICES.................................................33
   SECTION 8.8        WAIVERS.................................................34
   SECTION 8.9        AMENDMENTS..............................................34
   SECTION 8.10       ASSIGNMENT..............................................34
   SECTION 8.11       SUCCESSORS AND ASSIGNS..................................34
   SECTION 8.12       TERMINATION.............................................34
   SECTION 8.13       SUBSIDIARIES............................................34
   SECTION 8.14       THIRD PARTY BENEFICIARIES...............................35
   SECTION 8.15       TITLE AND HEADINGS......................................35
   SECTION 8.16       EXHIBITS AND SCHEDULES..................................35
   SECTION 8.17       GOVERNING LAW...........................................35
   SECTION 8.18       CONSENT TO JURISDICTION.................................35
   SECTION 8.19       SEVERABILITY............................................35


                                       ii
<PAGE>

                             DISTRIBUTION AGREEMENT

         This DISTRIBUTION AGREEMENT (this "Agreement") is dated as of August
31, 2000, by and between IMS HEALTH INCORPORATED, a Delaware corporation
("IMS"), and SYNAVANT INC., a Delaware corporation, and, prior to the
Distribution (as defined herein), a wholly-owned subsidiary of IMS ("ST").

         WHEREAS, IMS, acting through the ST Group (as defined herein),
currently conducts a number of businesses, including, without limitation, (i)
providing automated sales support technologies to the pharmaceutical industry,
(ii) providing direct marketing services (the "Clark-O'Neill business"), and
(iii) providing direct mail marketing services in Australia (the "Permail
business"), and in the past has conducted a number of other businesses through
the ST Group or its predecessors which have been discontinued, sold or
transferred;

         WHEREAS, the Board of Directors of IMS has determined that it is
appropriate, desirable and in the best interests of IMS and its businesses, as
well as of the holders of shares of common stock, par value $0.01 per share, of
IMS (the "IMS Common Stock"), to reorganize IMS to separate from IMS all of the
ST Business (as defined herein) and to cause such ST Business to be owned and
conducted, directly or indirectly, by ST (the "Spin-Off");

         WHEREAS, in order to effect the Spin-Off, the Board of Directors of IMS
has determined that it is appropriate, desirable and in the best interests of
IMS and its businesses, as well as of the holders of IMS Common Stock, for IMS
(i) to take certain steps to reorganize IMS' Subsidiaries (as defined herein)
and businesses, including, prior to the Distribution, the consummation of the
restructuring steps more fully set forth on Exhibit A hereto and (ii) upon the
completion of such reorganization to distribute to the holders of IMS Common
Stock all the outstanding shares of common stock, par value $0.01 per share, of
ST (the "ST Common Shares"), together with the associated Rights (as defined
herein), as set forth herein;

         WHEREAS, each of IMS and ST has determined that it is necessary and
desirable, on or prior to the Distribution Date (as defined herein), to allocate
and transfer those assets and to allocate and assign responsibility for those
liabilities in respect of the activities of the businesses of such entities and
those assets and liabilities in respect of other businesses and activities of
IMS and its current and former Subsidiaries and other matters; and

         WHEREAS, each of IMS and ST has determined that it is necessary and
desirable to set forth the principal corporate transactions required to effect
such Distribution and to set forth other agreements that will govern certain
other matters following the Distribution.

         NOW, THEREFORE, in consideration of the mutual agreements, provisions
and covenants contained in this Agreement, the parties hereby agree as follows:

                                   ARTICLE I
                                   DEFINITIONS

         SECTION 1.1 GENERAL. As used in this Agreement, the following terms
shall have the following meanings:

                  (a) "Action" shall mean any action, suit, arbitration,
inquiry, proceeding or investigation by or before any court, any governmental or
other regulatory or administrative agency, body or commission or any arbitration
tribunal.
<PAGE>

                  (b) "Affiliate" shall mean, when used with respect to a
specified person, another person that controls, is controlled by, or is under
common control with the person specified. As used herein, "control" means the
possession, directly or indirectly, of the power to direct or cause the
direction of the management and policies of such person, whether through the
ownership of voting securities or other interests, by contract or otherwise.

                  (c) "Agent" shall have the meaning set forth in Section
2.1(b).

                  (d) "Agreement" shall have the meaning set forth in the
recitals hereto.

                  (e) "Agreement Disputes" shall have the meaning set forth in
Section 6.1.

                  (f) "allocable portion of Insurance Proceeds" shall have the
meaning set forth in Section 7.3(c).

                  (g) "allocable share of the deductible" shall have the meaning
set forth in Section 7.3(d).

                  (h) "Ancillary Agreements" shall mean all of the written
agreements, instruments, assignments or other arrangements (other than this
Agreement) entered into in connection with the transactions contemplated hereby,
including, without limitation, the Conveyancing and Assumption Instruments, the
Employee Benefits Agreement, the Tax Allocation Agreement, the Corporate
Services Agreement, the Data and Telecommunications Services Agreement, the
Xponent and Pharbase data license agreements, the Shared Transaction Services
Agreements and the IMS Bank Guaranty.

                  (i) "Assets" shall mean assets, properties and rights
(including goodwill), wherever located (including in the possession of vendors
or other third parties or elsewhere), whether real, personal or mixed, tangible,
intangible or contingent, in each case whether or not recorded or reflected or
required to be recorded or reflected on the books and records or financial
statements of any person, including, without limitation, the following:

                           (i)      all accounting and other books, records and
                                    files whether in paper, microfilm,
                                    microfiche, computer tape or disc, magnetic
                                    tape or any other form;

                           (ii)     all apparatus, computers and other
                                    electronic data processing equipment,
                                    fixtures, machinery, equipment, furniture,
                                    office equipment, automobiles, trucks,
                                    aircraft and other transportation equipment,
                                    special and general tools, test devices,
                                    prototypes and models and other tangible
                                    personal property;

                           (iii)    all inventories of materials, parts, raw
                                    materials, supplies, work-in-process and
                                    finished goods and products;

                           (iv)     all interests in real property of whatever
                                    nature, including easements, whether as
                                    owner, mortgagee or holder of a Security
                                    Interest in real property, lessor,
                                    sublessor, lessee, sublessee or otherwise;

                           (v)      all interests in any capital stock or other
                                    equity interests of any Subsidiary or any
                                    other person, all bonds, notes, debentures
                                    or other securities issued by any Subsidiary
                                    or any other person, all loans, advances or
                                    other extensions of credit or capital
                                    contributions to any Subsidiary or any other
                                    person and all other investments in
                                    securities of any person;


                                      -2-
<PAGE>

                           (vi)     all license agreements, leases of personal
                                    property, open purchase orders for raw
                                    materials, supplies, parts or services,
                                    unfilled orders for the manufacture and sale
                                    of products and other contracts, agreements
                                    or commitments;

                           (vii)    all deposits, letters of credit and
                                    performance and surety bonds;

                           (viii)   all written technical information, data,
                                    specifications, research and development
                                    information, engineering drawings, operating
                                    and maintenance manuals, and materials and
                                    analyses prepared by consultants and other
                                    third parties;

                           (ix)     all domestic and foreign patents,
                                    copyrights, trade names, trademarks, service
                                    marks and registrations and applications for
                                    any of the foregoing, mask works, trade
                                    secrets, inventions, data bases, other
                                    proprietary information and licenses from
                                    third persons granting the right to use any
                                    of the foregoing;

                           (x)      all computer applications, programs and
                                    other software, including operating
                                    software, network software, firmware,
                                    middleware, design software, design tools,
                                    systems documentation and instructions;

                           (xi)     all cost information, sales and pricing
                                    data, customer prospect lists, supplier
                                    records, customer and supplier lists,
                                    customer and vendor data, correspondence and
                                    lists, product literature, artwork, design,
                                    development and manufacturing files, vendor
                                    and customer drawings, formulations and
                                    specifications, quality records and reports
                                    and other books, records, studies, surveys,
                                    reports, plans and documents;

                           (xii)    all prepaid expenses, trade accounts and
                                    other accounts and notes receivable;

                           (xiii)   all rights under contracts or agreements,
                                    all claims or rights against any person
                                    arising from the ownership of any asset, all
                                    rights in connection with any bids or offers
                                    and all claims, choses in action or similar
                                    rights, whether accrued or contingent;

                           (xiv)    all rights under insurance policies and all
                                    rights in the nature of insurance,
                                    indemnification or contribution;

                           (xv)     all licenses, permits, approvals and
                                    authorizations which have been issued by any
                                    Governmental Authority;

                           (xvi)    cash or cash equivalents, bank accounts,
                                    lock boxes and other deposit arrangements;
                                    and

                           (xvii)   interest rate, currency, commodity or other
                                    swap, collar, cap or other hedging or
                                    similar agreements or arrangements.

                  (j) "Assignee" shall have the meaning set forth in Section
2.1(f).

                  (k) "Business Entity" shall mean any corporation, partnership,
limited liability company or other entity which may legally hold title to
Assets.


                                      -3-
<PAGE>

                  (l) "Claims Administration" shall mean the processing of
claims made under the Shared Policies, including, without limitation, the
reporting of claims to the insurance carriers and the management of the defense
of claims.

                  (m) "Clark-O'Neill business" shall have the meaning set forth
in the recitals hereto.

                  (n) "Code" shall mean the Internal Revenue Code of 1986, as
amended, and the Treasury regulations promulgated thereunder, including any
successor legislation.

                  (o) "Commission" shall mean the U.S. Securities and Exchange
Commission.

                  (p) "Conveyancing and Assumption Instruments" shall mean,
collectively, the various agreements, instruments and other documents heretofore
entered into and to be entered into to effect the transfer of Assets and the
assumption of Liabilities in the manner contemplated by this Agreement, or
otherwise arising out of or relating to the transactions contemplated by this
Agreement, including, but not limited to, by contribution, assignment or sale,
which shall be in substantially the forms attached hereto as Schedule 1.1(p) for
transfers to be effected pursuant to New York law or the laws of one of the
other states of the United States, or, if not appropriate for a given transfer,
and for transfers to be effected pursuant to non-U.S. laws, shall be in such
other form or forms as the parties agree and as may be required by the laws of
such non-U.S. jurisdictions.

                  (q) "Corporate Services Agreement" shall mean the Corporate
Services Agreement by and between IMS and ST, dated as of August 31, 2000.

                  (r) "CTS" shall mean Cognizant Technologies Solutions
Corporation.

                  (s) "Data Integrator" shall have the meaning set forth in
Section 2.16(c).

                  (t) "Distribution" shall mean the distribution on the
Distribution Date to holders of record of shares of IMS Common Stock as of the
Distribution Record Date of the ST Common Shares owned by IMS on the basis of
one ST Common Share for every 20 outstanding shares of IMS Common Stock.

                  (u) "Distribution Date" shall mean August 31, 2000.

                  (v) "Distribution Record Date" shall mean the close of
business on July 28, 2000.

                  (w) "E-Detailing" shall have the meaning set forth in Section
2.16(c).

                  (x) "Effective Time" shall mean immediately prior to the
midnight, New York time, ending the 24-hour period comprising August 31, 2000.

                  (y) "Employee Benefits Agreement" shall mean the Employee
Benefits Agreement by and between IMS and ST, dated as of August 31, 2000.

                  (z) "Form 10" shall have the meaning set forth in Section
2.1(c).

                  (aa) "Funded Liabilities" shall have the meaning set forth in
Section 2.3(a).

                  (bb) "Gartner Distribution Agreement" shall mean the
Distribution Agreement by and between IMS and the Gartner Group, Inc., dated as
of June 17, 1999.


                                      -4-
<PAGE>

                  (cc) "Governmental Authority" shall mean any federal, state,
local, foreign or international court, government, department, commission,
board, bureau, agency, official or other regulatory, administrative or
governmental authority.

                  (dd) "IMS" shall have the meaning set forth in the recitals
hereto. (ee) "IMS Assets" shall mean, collectively, all the rights and Assets
owned or held by IMS or any Subsidiary of IMS immediately prior to the Effective
Time, except the ST Assets.

                  (ff) "IMS Bank Guaranty" shall mean the Guarantee Agreement by
and between IMS and SunTrust Bank, dated as of August 11, 2000.

                  (gg) "IMS Business" shall mean each and every business
conducted at any time by IMS or any Subsidiary of IMS prior to the Effective
Time, except the ST Business.

                  (hh) "IMS Common Stock" shall have the meaning set forth in
the recitals hereto.

                  (ii) "IMS Group" shall mean IMS and each person (other than
any member of the ST Group) that is a Subsidiary of IMS immediately prior to the
Effective Time.

                  (jj) "IMS Contracts" shall mean all the contracts and
agreements to which IMS or any of its Affiliates is a party or by which it or
any of its Affiliates is bound immediately prior to the Effective Time, except
the ST Contracts.

                  (kk) "IMS Indemnitees" shall mean IMS, each member of the IMS
Group, each of their respective present and former directors, officers,
employees and agents and each of the heirs, executors, successors and assigns of
any of the foregoing, as well as any present and former directors, officers,
employees and agents of IMS prior to the Effective Time and each of their heirs,
executors, successors and assigns, except the ST Indemnitees.

                  (ll) "IMS Liabilities" shall mean collectively, all
obligations and Liabilities of IMS or any Subsidiary of IMS immediately prior to
the Effective Time, except the ST Liabilities.

                  (mm) "IMS Policies" shall mean all Policies, current or past,
which are owned or maintained by or on behalf of IMS or any Subsidiary of IMS
immediately prior to the Effective Time which do not relate to the ST Business
and which Policies are either maintained by IMS or a member of the IMS Group or
are assignable to IMS or a member of the IMS Group.

                  (nn) "IMS Retained Businesses" shall have the meaning set
forth in Section 2.16.

                  (oo) "Indemnifiable Losses" shall mean any and all losses,
liabilities, claims, damages, demands, costs or expenses (including, without
limitation, reasonable attorneys' fees and any and all out-of-pocket expenses)
reasonably incurred in investigating, preparing for or defending against any
Actions or potential Actions or in settling any Action or potential Action or in
satisfying any judgment, fine or penalty rendered in or resulting from any
Action.

                  (pp) "Indemnifying Party" shall have the meaning set forth in
Section 3.3.

                  (qq) "Indemnitee" shall have the meaning set forth in Section
3.3.


                                      -5-
<PAGE>

                  (rr) "Indemnity and Joint Defense Agreement" shall mean the
Indemnity and Joint Defense Agreement dated as of October 28, 1996 by and among
Cognizant Corporation, The Dun & Bradstreet Corporation and ACNielsen
Corporation.

                  (ss) "Information Statement" shall mean the Information
Statement sent to the holders of shares of IMS Common Stock in connection with
the Distribution, including any amendment or supplement thereto.

                  (tt) "Insurance Administration" shall mean, with respect to
each Shared Policy, the accounting for premiums, retrospectively rated premiums,
defense costs, indemnity payments, deductibles and retentions, as appropriate,
under the terms and conditions of each of the Shared Policies; and the reporting
to excess insurance carriers of any losses or claims which may cause the
per-occurrence, per-claim or aggregate limits of any Shared Policy to be
exceeded, and the distribution of Insurance Proceeds as contemplated by this
Agreement.

                  (uu) "Insurance Proceeds" shall mean those monies (i) received
by an insured from an insurance carrier or (ii) paid by an insurance carrier on
behalf of an insured, in either case net of any applicable premium adjustment,
retrospectively rated premium, deductible, retention, or cost of reserve paid or
held by or for the benefit of such insured.

                  (vv) "Insured Claims" shall mean those Liabilities that,
individually or in the aggregate, are covered within the terms and conditions of
any of the Shared Policies, whether or not subject to deductibles, co-insurance,
uncollectibility or retrospectively rated premium adjustments.

                  (ww) "Intercompany Accounts" shall mean all accounts between
IMS and ST and their respective Subsidiaries (as defined herein), including
receivables, payables and loans, or any other accounts that may arise, that are
not designated as Third Party Accounts (as defined herein).

                  (xx) "IRI Action" shall mean the complaint filed in the United
States District Court for the Southern District of New York on July 29, 1996 by
Information Resources, Inc. naming as defendants The Dun & Bradstreet
Corporation, A C Nielsen Company and IMS International, Inc.

                  (yy) "Liabilities" shall mean any and all losses, claims,
charges, debts, demands, actions, causes of action, suits, damages, obligations,
payments, costs and expenses, sums of money, accounts, reckonings, bonds,
specialties, indemnities and similar obligations, exonerations, covenants,
contracts, controversies, agreements, promises, doings, omissions, variances,
guarantees, make whole agreements and similar obligations, and other
liabilities, including all contractual obligations, whether absolute or
contingent, matured or unmatured, liquidated or unliquidated, accrued or
unaccrued, known or unknown, whenever arising, and including those arising under
any law, rule, regulation, Action, threatened or contemplated Action (including
the costs and expenses of demands, assessments, judgments, settlements and
compromises relating thereto and attorneys' fees and any and all costs and
expenses whatsoever reasonably incurred in investigating, preparing or defending
against any such Actions or threatened or contemplated Actions), order or
consent decree of any governmental or other regulatory or administrative agency,
body or commission or any award of any arbitrator or mediator of any kind, and
those arising under any contract, commitment or undertaking, including those
arising under this Agreement or any Ancillary Agreement, in each case, whether
or not recorded or reflected or required to be recorded or reflected on the
books and records or financial statements of any person.

                  (zz) "1996 Distribution" shall mean the Distribution described
in the 1996 Distribution Agreement.


                                      -6-
<PAGE>

                  (aaa) "1998 Distribution" shall mean the Distribution
described in the 1998 Distribution Agreement.

                  (bbb) "1996 Distribution Agreement" shall mean the
Distribution Agreement among Cognizant Corporation, The Dun & Bradstreet
Corporation and A C Nielsen Corporation, dated as of October 28, 1996.

                  (ccc) "1998 Distribution Agreement" shall mean the
Distribution Agreement between Cognizant Corporation and IMS Health
Incorporated, dated as of June 30, 1998.

                  (ddd) "Non-U.S. Cash Target" shall have the meaning set forth
in Section 2.3(a).

                  (eee) "person" shall mean any natural person, Business Entity,
corporation, business trust, joint venture, association, company, partnership,
other entity or government, or any agency or political subdivision thereof.

                  (fff) "Permail business" shall have the meaning set forth in
the recitals hereto.

                  (ggg) "Policies" shall mean insurance policies and insurance
contracts of any kind (other than life and benefits policies or contracts),
including, without limitation, primary, excess and umbrella policies,
comprehensive general liability policies, director and officer liability,
fiduciary liability, automobile, aircraft, property and casualty, workers'
compensation and employee dishonesty insurance policies, bonds and
self-insurance and captive insurance company arrangements, together with the
rights, benefits and privileges thereunder.

                  (hhh) "Records" shall have the meaning set forth in Section
4.1.

                  (iii) "Restricted Period" shall have the meaning set forth in
Section 2.16.

                  (jjj) "Retained Businesses" shall have the meaning set forth
in Section 2.16.

                  (kkk) "Rights" shall have the meaning set forth in Section
2.1(c).

                  (lll) "Rules" shall have the meaning set forth in Section 6.2.

                  (mmm) "Security Interest" shall mean any mortgage, security
interest, pledge, lien, charge, claim, option, right to acquire, voting or other
restriction, right-of-way, covenant, condition, easement, encroachment,
restriction on transfer, or other encumbrance of any nature whatsoever.

                  (nnn) "Shared Policies" shall mean all Policies, current or
past, which are owned or maintained by or on behalf of IMS or any Subsidiary of
IMS immediately prior to the Effective Time which relate to the IMS Business and
the ST Business.

                  (ooo) "Shared Transaction Services Agreements" shall mean the
Shared Transaction Services Agreement, dated as of August 31, 2000, by and
between IMS and ST and the Shared Transaction Services Agreement, dated as of
August 31, 2000, or as soon as reasonably practicable thereafter, by and between
IMS AG and various non-US subsidiaries of ST.

                  (ppp) "Spin-Off" shall have the meaning set forth in the
recitals hereto.

                  (qqq) "ST" shall have the meaning set forth in the recitals
hereto.


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<PAGE>

                  (rrr) "ST Assets" shall mean:

                           (i)      the ownership interests in those Business
                                    Entities listed on Schedule 1.1(rrr)(i);

                           (ii)     any and all Assets that are expressly
                                    contemplated by this Agreement, including
                                    those on the list of pre-Distribution
                                    reorganization transactions attached as
                                    Schedule 1.1(rrr)(ii) hereto, or any
                                    Ancillary Agreement (or included on any
                                    Schedule hereto or thereto) as Assets which
                                    have been or are to be transferred to ST or
                                    any other member of the ST Group prior to
                                    the Effective Time or are to remain with ST
                                    or any member of the ST Group subsequent to
                                    the Effective Time;

                           (iii)    any Assets reflected on the ST Balance Sheet
                                    or the accounting records supporting such
                                    balance sheet and any Assets acquired by or
                                    for ST or any member of the ST Group
                                    subsequent to the date of such balance sheet
                                    which, had they been so acquired on or
                                    before such date and owned as of such date,
                                    would have been reflected on such balance
                                    sheet if prepared on a consistent basis,
                                    subject to any dispositions of any of such
                                    Assets subsequent to the date of such
                                    balance sheet;

                           (iv)     subject to Article VII, any rights of any
                                    member of the ST Group under any of the
                                    Policies, including any rights thereunder
                                    arising from and after the Effective Time in
                                    respect of any Policies that are occurrence
                                    policies; and

                           (v)      any ST Contracts, any rights or claims
                                    arising thereunder, and any other rights or
                                    claims or contingent rights or claims
                                    primarily relating to or arising from any ST
                                    Asset or the ST Business.

                                    Notwithstanding the foregoing, the ST Assets
                                    shall not in any event include:

                                    (y)      any Assets primarily relating to or
                                             used in any terminated or divested
                                             Business Entity, business or
                                             operation formerly owned or managed
                                             by or associated with IMS, ST or
                                             any ST Business, except for those
                                             Assets primarily relating to or
                                             used in those Business Entities,
                                             businesses or operations listed on
                                             Schedule 1.1(rrr)(v)(y); or

                                    (z)      any and all Assets that are
                                             expressly contemplated by this
                                             Agreement or any Ancillary
                                             Agreement (or the Schedules hereto
                                             or thereto) as Assets to be
                                             transferred or conveyed to any
                                             member of the IMS Group, including
                                             those Assets listed on Schedule
                                             1.1(rrr)(v)(z).

                                    In the event of any inconsistency or
                                    conflict which may arise in the application
                                    or interpretation of any of the foregoing
                                    provisions, for the purpose of determining
                                    what is and is not a ST Asset, any item
                                    explicitly included on a Schedule referred
                                    to in this Section 1.1(rrr)(v) shall take
                                    priority over any inconsistent provisions
                                    herein or Annex A or Schedule 1.1(sss)
                                    hereto, and clause (y) shall take priority
                                    over clause (z) hereof of this Section
                                    1.1(rrr)(v).


                                      -8-
<PAGE>

                  (sss) "ST Balance Sheet" shall mean the combined balance sheet
of the ST Group, including the notes thereto, as of June 30, 2000, set forth as
Schedule 1.1(sss) hereto.

                  (ttt) "ST Business" shall mean (i) the businesses conducted by
the subsidiaries of ST set forth on Schedule 1.1(ttt)(i) hereto, (ii) the
pharmaceutical industry automated sales and marketing support business of IMS
Health Strategic Technologies, Inc., a Delaware corporation and wholly owned
subsidiary of IMS, and the businesses of certain other foreign subsidiaries of
IMS, as set forth on Schedule 1.1(ttt)(ii) hereto, and (iii) the interactive and
direct marketing business of IMS, including the Clark-O'Neill business, as set
forth on Schedule 1.1(ttt)(iii) hereto.

                  (uuu) "ST Common Shares" shall have the meaning set forth in
the recitals hereto.

                  (vvv) "ST Contracts" shall mean the following contracts and
agreements to which ST or any of its Affiliates is a party or by which it or any
of its Affiliates or any of their respective Assets is bound, whether or not in
writing, except for any such contract or agreement that is not expressly
contemplated to be transferred or assigned to ST, or any other member of the ST
Group prior to the Effective Time, or to remain with ST, or any other member of
the ST Group subsequent to the Effective Time, pursuant to any provision of this
Agreement or any Ancillary Agreement:

                           (i)      any contracts or agreements listed or
                                    described on Schedule 1.1(vvv)(i); (ii) any
                                    contract or agreement entered into in the
                                    name of, or expressly on behalf of, any
                                    division, business unit or member of the ST
                                    Group;

                           (iii)    any contract or agreement that relates
                                    primarily to the ST Business;

                           (iv)     federal, state and local government and
                                    other contracts and agreements that are
                                    listed or described on Schedule 1.1(vvv)(iv)
                                    and any other government contracts or
                                    agreements entered into after the date
                                    hereof and prior to the Effective Time that
                                    relate primarily to the ST Business;

                           (v)      any contract or agreement representing
                                    capital or operating equipment lease
                                    obligations reflected on the ST Balance
                                    Sheet, including obligations as lessee under
                                    those contracts or agreements listed on
                                    Schedule 1.1(vvv)(v);

                           (vi)     any contract or agreement that is otherwise
                                    expressly contemplated pursuant to this
                                    Agreement or any of the Ancillary Agreements
                                    to be transferred or assigned to ST or any
                                    member of the ST Group prior to the
                                    Effective Time or to remain with ST or any
                                    member of the ST Group subsequent to the
                                    Effective Time; and

                           (vii)    any guarantee, indemnity, representation or
                                    warranty of any member of the ST Group.

                  (www) "ST Group" shall mean (i) ST, (ii) Clark-O'Neill, Inc.,
a New Jersey corporation ("Clark-O'Neill"), and (iii) each Business Entity which
is contemplated to become a Subsidiary of ST hereunder prior to the Effective
Time, which shall include those identified as such on Schedules 1.1(rrr)(i)
(which Schedule shall also indicate the amount of ST's direct or indirect
ownership interest therein) and 1.1(rrr)(ii) hereto.


                                      -9-
<PAGE>

                  (xxx) "ST Indemnitees" shall mean ST, each member of the ST
Group, each of their respective present and former directors, officers,
employees and agents and each of the heirs, executors, successors and assigns of
any of the foregoing.

                  (yyy) "ST Liabilities" shall mean:

                           (i)      any and all Liabilities that are expressly
                                    contemplated by this Agreement or any
                                    Ancillary Agreement (or the Schedules hereto
                                    or thereto) as Liabilities to be assumed by
                                    ST or any member of the ST Group prior to
                                    the Effective Time or to remain with any
                                    member of the ST Group subsequent to the
                                    Effective Time, and all agreements,
                                    obligations and Liabilities of ST or any
                                    member of the ST Group under this Agreement
                                    or any of the Ancillary Agreements,
                                    including those Liabilities set forth on
                                    Schedule 1.1(yyy)(i) hereto;

                           (ii)     all Liabilities (other than Taxes and any
                                    employee-related Liabilities subject to the
                                    provisions of the Tax Allocation Agreement
                                    and the Employee Benefits Agreement,
                                    respectively), primarily relating to,
                                    arising out of or resulting from:

                                    (A)      the operation of the ST Business,
                                             as conducted at any time prior to,
                                             on or after the Effective Time
                                             (including any Liability relating
                                             to, arising out of or resulting
                                             from any act or failure to act by
                                             any director, officer, employee,
                                             agent or representative (whether or
                                             not such act or failure to act is
                                             or was within such person's
                                             authority));

                                    (B)      any ST Assets;

                                    whether arising before, on or after the
                                    Effective Time; and

                           (iii)    all Liabilities reflected as liabilities or
                                    obligations on the ST Balance Sheet or the
                                    accounting records supporting such balance
                                    sheet, and all Liabilities arising or
                                    assumed after the date of such balance sheet
                                    which, had they arisen or been assumed on or
                                    before such date and been retained as of
                                    such date, would have been reflected on such
                                    balance sheet, subject to any discharge of
                                    such Liabilities subsequent to the date of
                                    the ST Balance Sheet.

                  Notwithstanding the foregoing, the ST Liabilities shall not
include:

                           (x)      any Liabilities that are expressly
                                    contemplated by this Agreement or any
                                    Ancillary Agreement (or the Schedules hereto
                                    or thereto) as Liabilities to be assumed by
                                    IMS or any member of the IMS Group;

                           (y)      any Liabilities primarily relating to,
                                    arising out of or resulting from any
                                    terminated or divested Business Entity,
                                    business or operation formerly owned or
                                    managed by or associated with IMS or any ST
                                    Business except for Liabilities primarily
                                    relating to, arising out of or resulting
                                    from those Business Entities, businesses or
                                    operations listed in Schedule 1.1(yyy)(y);
                                    or

                           (z)      all agreements and obligations of any member
                                    of the IMS Group under this Agreement or any
                                    of the Ancillary Agreements.


                                      -10-
<PAGE>

                  (zzz) "ST Policies" shall mean all Policies, current or past,
which are owned or maintained by or on behalf of ST or any Subsidiary of ST
immediately prior to the Effective Time, which do not relate to the IMS
Business.

                  (aaaa) "ST Retained Businesses" shall have the meaning set
forth in Section 2.16.

                  (bbbb) "Subsidiary" shall mean any corporation, partnership or
other entity of which another entity (i) owns, directly or indirectly, ownership
interests sufficient to elect a majority of the Board of Directors (or persons
performing similar functions) (irrespective of whether at the time any other
class or classes of ownership interests of such corporation, partnership or
other entity shall or might have such voting power upon the occurrence of any
contingency) or (ii) is a general partner or an entity performing similar
functions (e.g., a trustee).

                  (cccc) "Tax" shall have the meaning set forth in the Tax
Allocation Agreement.

                  (dddd) "Tax Allocation Agreement" shall mean the Tax
Allocation Agreement by and between IMS and ST, dated as of August 31, 2000.

                  (eeee) "Third Party Accounts" shall mean all accounts between
IMS, ST or their respective Subsidiaries on the one hand, and third parties on
the other hand, including receivables, payables and loans, or any other accounts
that may arise, that are not designated as Intercompany Accounts.

                  (ffff) "Third Party Claim" shall have the meaning set forth in
Section 3.3.

                  (gggg) "U.S. Cash Target" shall have the meaning set forth in
Section 2.3(a).

         SECTION 1.2 REFERENCES; INTERPRETATION. References in this Agreement to
any gender include references to all genders, and references to the singular
include references to the plural and vice versa. The words "include," "includes"
and "including" when used in this Agreement shall be deemed to be followed by
the phrase "without limitation." Unless the context otherwise requires,
references in this Agreement to Articles, Sections, Exhibits and Schedules shall
be deemed references to Articles and Sections of, and Exhibits and Schedules to,
such Agreement. Unless the context otherwise requires, the words "hereof,"
"hereby" and "herein" and words of similar meaning when used in this Agreement
refer to this Agreement in its entirety and not to any particular Article,
Section or provision of this Agreement.

                                   ARTICLE II
             DISTRIBUTION AND OTHER TRANSACTIONS; CERTAIN COVENANTS

         SECTION 2.1 THE DISTRIBUTION AND OTHER TRANSACTIONS.

                  (a) CERTAIN TRANSACTIONS. On or prior to the Distribution
Date, IMS shall, on behalf of itself and its Subsidiaries, transfer or cause to
be transferred to ST or another member of the ST Group, effective prior to or as
of the Effective Time, all of IMS' and its Subsidiaries' right, title and
interest in the ST Assets.

                  (b) STOCK DIVIDEND TO IMS. On or prior to the Distribution
Date, ST shall issue to IMS as a stock dividend (i) such number of ST Common
Shares as will be required to effect the Distribution, as certified by IMS'
stock transfer agent (the "Agent"). In connection therewith IMS shall deliver to
ST for cancellation the share certificate held by it representing ST Common
Shares and shall receive a new certificate or certificates representing the
total number of ST Common Shares to be owned


                                      -11-
<PAGE>

by IMS after giving effect to such stock dividend. Each ST Common Share
delivered by ST to IMS shall be validly issued, fully paid and nonassessable and
free of any preemptive (or similar) rights.

                  (c) CHARTERS; BY-LAWS; RIGHTS PLANS. On or prior to the
Distribution Date, all necessary actions shall have been taken to provide for
the adoption of the form of Certificate of Incorporation and By-laws and the
execution and delivery of the form of Rights Agreement, relating to the
preferred share purchase rights relating to the ST Common Shares (the "Rights"),
filed by ST with the Commission as exhibits to ST's Registration Statement on
Form 10 (the "Form 10").

                  (d) DIRECTORS. On or prior to the Distribution Date, IMS, as
the sole stockholder of ST, shall have taken all necessary actions on or prior
to the Distribution Date to cause the Board of Directors of ST to consist of the
individuals identified in the Information Statement as directors of ST.

                  (e) CERTAIN LICENSES AND PERMITS. Without limiting the
generality of the obligations set forth in Section 2.1(a), on or prior to the
Distribution Date or as soon as reasonably practicable thereafter:

                           (i) all transferable licenses, permits and
                  authorizations issued by any Governmental Authority which do
                  not relate primarily to the IMS Business but which are held in
                  the name of IMS or any member of the IMS Group, or in the name
                  of any employee, officer, director, stockholder or agent of
                  IMS or any such member, or otherwise, on behalf of a member of
                  the ST Group shall be duly and validly transferred or caused
                  to be transferred by IMS to the appropriate member of the ST
                  Group; and

                           (ii) all transferable licenses, permits and
                  authorizations issued by Governmental Authorities which relate
                  primarily to the IMS Business but which are held in the name
                  of any member of the ST Group, or in the name of any employee,
                  officer, director, stockholder, or agent of any such member,
                  or otherwise, on behalf of a member of the IMS Group shall be
                  duly and validly transferred or caused to be transferred by ST
                  to IMS or the appropriate member of the IMS Group.

                  (f) TRANSFER OF AGREEMENTS. Without limiting the generality of
1the obligations set forth in Section 2.1(a):

                           (i) IMS hereby agrees that, on or prior to the
                  Distribution Date or as soon as reasonably practicable
                  thereafter, subject to the limitations set forth in this
                  Section 2.1(f), it will, and it will cause each member of the
                  IMS Group to, assign, transfer and convey to the appropriate
                  member of the ST Group all of IMS' or such member of the IMS
                  Group's respective right, title and interest in and to any and
                  all ST Contracts;

                           (ii) ST hereby agrees that, on or prior to the
                  Distribution Date or as soon as reasonably practicable
                  thereafter, subject to the limitations set forth in this
                  Section 2.1(f), it will, and it will cause each member of the
                  ST Group to, assign, transfer and convey to IMS or the
                  appropriate member of the IMS Group all of ST's or such member
                  of the ST Group's respective right, title and interest in and
                  to any and all IMS Contracts;

                           (iii) subject to the provisions of this Section
                  2.1(f), any agreement to which any of the parties hereto or
                  any of their Subsidiaries is a party that inures to the
                  benefit of both the IMS Business and the ST Business shall be
                  assigned in part so that each party shall be entitled to the
                  rights and benefits inuring to its business under such
                  agreement;


                                      -12-
<PAGE>

                           (iv) the assignee of any agreement assigned, in whole
                  or in part, hereunder (an "Assignee") shall assume and agree
                  to pay, perform, and fully discharge all obligations of the
                  assignor under such agreement or, in the case of a partial
                  assignment under paragraph (f)(iii), such Assignee's related
                  portion of such obligations as determined in accordance with
                  the terms of the relevant agreement, where determinable on the
                  face thereof, and otherwise as determined in accordance with
                  the practice of the parties prior to the Distribution; and

                           (v) notwithstanding anything in this Agreement to the
                  contrary, this Agreement shall not constitute an agreement to
                  assign any agreement, in whole or in part, or any rights
                  thereunder if the agreement to assign or attempt to assign,
                  without the consent of a third party, would constitute a
                  breach thereof or in any way adversely affect the rights of
                  the assignor or Assignee thereof. Until such consent is
                  obtained, or if an attempted assignment thereof would be
                  ineffective or would adversely affect the rights of any party
                  hereto so that the intended Assignee would not, in fact,
                  receive all such rights, the parties will cooperate with each
                  other in any arrangement designed to provide for the intended
                  Assignee the benefits of, and to permit the intended Assignee
                  to assume liabilities under, any such agreement.

                  (g) CONSENTS. The parties hereto shall use their commercially
reasonable efforts to obtain required consents to transfer and/or assignment of
licenses, permits and authorizations of Governmental Authorities and of
agreements hereunder.

                  (h) DELIVERY OF SHARES TO AGENT. IMS shall deliver to the
Agent the share certificates representing the ST Common Shares issued to IMS by
ST pursuant to Section 2.1(b) which are to be distributed to the holders of IMS
Common Stock in the Distribution and shall instruct the Agent to distribute, on
or as soon as practicable following the Distribution Date, certificates
representing such ST Common Shares to holders of record of shares of IMS Common
Stock on the Distribution Record Date as further contemplated by the Information
Statement and herein. ST shall provide all share certificates that the Agent
shall require in order to effect the Distribution.

                  (i) CERTAIN LIABILITIES. For purposes of this Agreement,
including Article III hereof, ST agrees with IMS that:

                           (i) any and all Liabilities arising from or based
                  upon misstatements in or omissions from the Form 10 filed by
                  ST shall be deemed to be IMS Liabilities and not ST
                  Liabilities.

                           (ii) except as otherwise provided in this Agreement
                  or the Ancillary Agreements and subject to Section 2.1(k)(i)
                  hereto, any and all Liabilities arising from or related to the
                  spin-off of Cognizant Corporation and ACNielsen Corporation
                  from The Dun & Bradstreet Corporation pursuant to the 1996
                  Distribution Agreement shall be deemed to be IMS Liabilities
                  and not ST Liabilities.

                           (iii) except as otherwise provided in this Agreement
                  or the Ancillary Agreements and subject to Section 2.1(k)(ii)
                  hereto, any and all Liabilities arising from or related to the
                  spin-off of IMS from Cognizant Corporation pursuant to the
                  1998 Distribution Agreement shall be deemed to be IMS
                  Liabilities and not ST Liabilities.

                           (iv) except as otherwise provided in this Agreement
                  or the Ancillary Agreements, all environmental liabilities,
                  including, without limitation, environmental cleanup costs,
                  fines or penalties, associated with the property located at
                  195 Danbury Road, Wilton, Connecticut shall be deemed to be
                  IMS Liabilities and not ST Liabilities.


                                      -13-
<PAGE>

                           (v) except as otherwise provided in this Agreement or
                  the Ancillary Agreements, any and all costs associated with
                  Pharbase data protection compliance shall be deemed to be IMS
                  Liabilities and not ST Liabilities.

                           (vi) except as otherwise provided in this Agreement
                  or the Ancillary Agreements, all liabilities incurred by any
                  party in connection with the agreements between IMS HEALTH, or
                  one of its subsidiaries, and Fabian Normand shall be deemed to
                  be IMS Liabilities and not ST Liabilities.

                           (vii) except as otherwise provided in this Agreement
                  or the Ancillary Agreements, any Liabilities not specifically
                  allocated to ST pursuant to this Agreement or the Ancillary
                  Agreements shall be deemed to be IMS Liabilities and not ST
                  Liabilities.

                  (j) CERTAIN CONTINGENCIES. For purposes of this Agreement,
including Article III hereof, each of ST and IMS agrees that:

                           (i) notwithstanding anything to the contrary herein
                  or in the Tax Allocation Agreement, each of IMS and ST shall
                  be liable for a portion of the liabilities related to certain
                  prior business transactions to the extent and in the
                  circumstances described in Schedule 2.1(j)(i), subject to a
                  nine million dollar (US$ 9,000,000) cap on the amount of such
                  liabilities, which amount shall include any liabilities set
                  forth in Section 2.1(j)(ii); and

                           (ii) any and all Liabilities of IMS under the
                  Indemnity and Joint Defense Agreement or otherwise related to
                  the IRI Action, including legal fees and expenses related
                  thereto, shall be allocated as to 50% to IMS and as to 50% to
                  ST, subject to a nine million dollar (US$ 9,000,000) cap on
                  the amount of such liabilities, which amount shall include any
                  liabilities set forth in Section 2.1(j)(i); PROVIDED, HOWEVER,
                  that ST's obligation to reimburse IMS shall be triggered by
                  any payments made by IMS and not a determination of liability
                  under the terms of the Indemnity and Joint Defense Agreement.

                  (k) UNDERTAKINGS OF ST.

                           (i) On or prior to the Distribution Date, ST will
                  undertake to each of R.H. Donnelly Corporation, formerly known
                  as The Dun & Bradstreet Corporation, and ACNielsen Corporation
                  to be jointly and severally liable for all "Cognizant
                  Liabilities" (as defined in the 1996 Distribution Agreement)
                  under the 1996 Distribution Agreement pursuant to an
                  undertaking substantially in the form of Exhibit 2.1(k)(i)
                  hereto; PROVIDED, HOWEVER, that except as otherwise provided
                  for herein, IMS shall indemnify ST for "Cognizant
                  Liabilities."

                           (ii) On or prior to the Distribution Date, ST will
                  undertake to Cognizant Corporation to be jointly and severally
                  liable for all "IMS HEALTH Liabilities" (as defined in the
                  1998 Distribution Agreement) under the 1998 Distribution
                  Agreement pursuant to an undertaking substantially in the form
                  of Exhibit 2.1(k)(ii) hereto; PROVIDED, HOWEVER, that, except
                  as otherwise provided for herein, IMS shall indemnify ST for
                  "IMS HEALTH Liabilities."

                  (l) GARTNER COMMON STOCK TRANSFER.

                           (i) In connection with the Distribution, IMS will
                  transfer to ST all of its right, title and interest in shares
                  of Class A Gartner Common Stock having a fair market value
                  (based on the arithmetic mean of the high and low prices of
                  such shares as reported on the New


                                      -14-
<PAGE>

                  York Stock Exchange, Inc. on the last trading day immediately
                  preceding the Distribution) equal to $4,000,000.

                           (ii) IMS and ST jointly covenant and agree:

                                    (a) to comply with all of the provisions of
                           Section 2.4(a) of the Gartner Distribution Agreement
                           and to refrain from taking any actions which would
                           violate such provisions; and

                                    (b) that neither party will take any action
                           pursuant to clauses (x) and (y) of Section 2.4(a) of
                           the Gartner Distribution Agreement without first
                           notifying the Chief Financial Officer of the other
                           party, or his respective designee, by or before 9:30
                           AM on the day a transfer is desired by such notifying
                           party in order to (i) obtain the consent of the
                           notified party to the transfer and (ii) designate the
                           number of shares subject to such transfer. If, upon
                           receipt of the notifying party's notice, the notified
                           party is also interested in transferring the shares
                           pursuant to Section 2.4(a) of the Gartner
                           Distribution Agreement, the shares subject to
                           transfer will be allocated to each interested party
                           based upon their relative ownership of Gartner Group
                           Securities.

                  (m) IMS STOCK CONTRIBUTION. On the Distribution Date, IMS
shall contribute to ST 22,000 shares of ST Common Stock which, pursuant to the
Distribution, equals the conversion of 440,000 shares of IMS Common Stock
purchased by IMS in its stock repurchase program into ST Common Stock.

                  (n) OTHER TRANSACTIONS. On or prior to the Distribution Date,
each of IMS and ST shall consummate those other transactions in connection with
the Distribution that are contemplated by the Form 10 and Exhibit A hereto, in
order to implement the Distribution. After the Distribution Date, each of IMS
and ST will exercise good faith commercially reasonable efforts to consummate as
promptly as practicable all other transactions which must be consummated in
order fully to complete the Distribution and any of the transactions
contemplated hereby or by any of the Ancillary Agreements.

         SECTION 2.2 INTERCOMPANY ACCOUNTS AND THIRD PARTY ACCOUNTS. (a) All
Intercompany Accounts (other than receivables, payables and loans otherwise
specifically provided for hereunder or under any Ancillary Agreement or set
forth in Schedule 2.2), including, without limitation, in respect of any cash
balances, any cash balances representing deposited checks or drafts for which
only a provisional credit has been allowed or any cash held in any centralized
cash management system between ST, or any member of the ST Group, on the one
hand, and IMS or any member of the IMS Group (other than CTS), on the other
hand, which exist and are reflected in the accounting records of the relevant
parties as of July 31, 2000 and which have not been settled by the Distribution
Date (the "Open Accounts"), shall be paid or settled concurrently with the
payments set forth in Section 2.3(f).

                  (b) In connection with the Distribution, members of the IMS
Group and members of the ST Group will effect certain business transfers as set
forth on Schedules 2.2(b)(i)-(iii). In order to effect such business transfers
certain cash payments will be made between members of the IMS Group and members
of the ST Group to either fund payments for such business transfers or to effect
such business transfers. The funding and transaction payments set forth on
Schedules 2.2(b)(i)-(iii) shall be disregarded in computing the Cash Targets (as
defined Section 2.3(a) herein) as there is no net impact. The amount of the
transaction payments set forth on Schedules 2.2(b)(i)-(iii) shall be credited
toward achieving the Cash Targets.


                                      -15-
<PAGE>

         SECTION 2.3 CASH BALANCES. (a) In addition to any other obligations
hereunder or under any Ancillary Agreement or otherwise, on the close of
business on July 31, 2000, ST shall have cash balances in the amount equal to
(i) ten million seven hundred thousand United States dollars (US$ 10,700,000) in
United States accounts (the "U.S. Cash Target"), (ii) the United States dollar
equivalent (measured as of July 31, 2000) of one million five hundred thousand
United States dollars (US$ 1,500,000) in accounts outside of the United States
(the "Non-U.S. Cash Target," and together with the U.S. Cash Target, the "Cash
Targets") and (iii) amounts required to fund the net liabilities set forth on
Schedule 2.3(a) (the "Funded Liabilities"). Cash shall be determined in
accordance with GAAP.

                  (b) To the extent that (i) cash balances as of July 31, 2000
in accounts outside the United States exceed the Non-U.S. Cash Target, ST shall
transfer the excess funds in Euros to IMS Nederland Finance BV, or through some
other manner as agreed upon by ST and IMS or (ii) cash balances as of July 31,
2000 in accounts outside the United States are less than the Non-U.S. Cash
Target, IMS shall cause IMS Nederland Finance BV to transfer the shortfall in
Euros to an entity outside of the U.S. designated by ST, or through some other
manner as agreed upon by ST and IMS.

                  (c) To the extent that (i) cash balances as of July 31, 2000
in accounts in the United States exceed the U.S. Cash Target plus the amount of
the Funded Liabilities, ST shall transfer the excess funds to IMS or (ii) cash
balances as of July 31, 2000 in accounts in the United States are less than the
U.S. Cash Target plus the amount of the Funded Liabilities, IMS shall transfer
the shortfall to ST.

                  (d) Any cash transfers into or out of ST's non-U.S. or U.S.
accounts to or from parties other than members of the IMS Group (other than CTS)
after the close of business on July 31, 2000 will be for ST's account and shall
have no effect upon the transactions contemplated by this Section 2.3. Any (i)
cash transfers into or out of ST's U.S. or non-U.S. accounts to or from members
of the IMS Group (other than CTS) after the close of business on July 31, 2000
or (ii) payments made or received by any member of the IMS Group for the benefit
of any member of the ST Group after the close of business on July 31, 2000 which
have not otherwise been settled by the Distribution Date, including, for
purposes of Sections 2.3(d)(i) and 2.3(d)(ii), the settlement of Open Accounts
after the close of business on July 31, 2000, shall be taken into account so
that, combined with the settlement of all accounts under this Section 2.3, the
net result is achieving the Cash Targets set forth in Section 2.3(a).

                  (e) IMS shall, on the business day prior to the Distribution
Date, transfer amounts that it reasonably believes will achieve the balances set
forth in Section 2.3(a) as adjusted by the provisions in Section 2.3(d).

                  (f) Promptly after the Distribution Date, but no later than
September 25, 2000, ST and IMS shall determine the cash balances in ST's U.S.
and non-U.S. accounts and the balances of Open Accounts which determination
shall be subject to review by PricewaterhouseCoopers LLP. Based on such
determination, any amounts payable under this Section 2.3 shall be paid by the
appropriate party to the other party no later than September 30, 2000. No later
than December 31, 2000, ST and IMS shall determine, on a final basis, such
balances which determination shall be subject to review by
PricewaterhouseCoopers LLP. To the extent the final determination differs from
the initial determination, the appropriate party shall pay the applicable amount
thereof to the other party no later than January 15, 2001.

         SECTION 2.4 ASSUMPTION AND SATISFACTION OF LIABILITIES. Except as
otherwise specifically set forth in any Ancillary Agreement, from and after the
Effective Time, (i) IMS shall, and shall cause each member of the IMS Group to,
assume, pay, perform and discharge all IMS Liabilities and (ii) ST shall, and
shall cause each member of the ST Group to, assume, pay, perform and discharge
all ST Liabilities. To the extent reasonably requested to do so by another party
hereto, each party hereto agrees to sign such


                                      -16-
<PAGE>

documents, in a form reasonably satisfactory to such party, as may be reasonably
necessary to evidence the assumption of any Liabilities hereunder.

         SECTION 2.5 RESIGNATIONS. (a) Subject to Section 2.5(b), IMS shall
cause all their employees to resign, effective as of the Distribution Date, from
all positions as officers or directors of any member of the ST Group in which
they serve, and ST shall cause all its employees to resign, effective as of the
Effective Time, from all positions as officers or directors of IMS or any
members of the IMS Group in which they serve.

                  (b) No person shall be required by any party hereto to resign
from any position or office with another party hereto if such person is
disclosed in the Information Statement as the person who is to hold such
position or office following the Distribution.

         SECTION 2.6 NON-SOLICITATION OF EMPLOYEES. From the date of this
Agreement, and for a period of two years after the Effective Time, each party
hereby covenants and agrees that neither it nor any of its Affiliates shall
actively solicit, or cause or authorize, directly or indirectly, to be solicited
for employment or employ or cause or authorize, directly or indirectly, to be
employed or engaged as an employee, for or on behalf of itself or any other
person, any person who is currently, or was, less than 90 days prior to the date
of this Agreement, an executive officer, senior manager (or the equivalent
thereof), executive vice president or employee of any other party or any of such
party's Subsidiaries, without such party's prior written approval.

         SECTION 2.7 FURTHER ASSURANCES. In case at any time after the Effective
Time any further action is reasonably necessary or desirable to carry out the
purposes of this Agreement, the Ancillary Agreements, the transactions
contemplated by Annex A hereto and the agreements set forth in Schedule 2.7
hereto, the proper officers of each party to this Agreement shall take all such
necessary action. Without limiting the foregoing, IMS and ST shall use their
commercially reasonable efforts promptly to obtain all consents and approvals,
to enter into and execute all initial or amendatory agreements and to make all
filings and applications that may be required for the consummation of the
transactions contemplated by this Agreement, the Ancillary Agreements, Annex A
hereto and the agreements set forth in Schedule 2.7 hereto, including, without
limitation, all applicable governmental and regulatory filings. IMS and ST shall
cause the appropriate parties thereto to execute the agreements set forth on
Schedule 2.7 hereto as soon as reasonably practicable following the Distribution
Date. Each of IMS and ST agree that irreparable damage would occur in the event
that any of the transactions contemplated by this Agreement, the Ancillary
Agreements, Annex A hereto and the agreements set forth in Schedule 2.7 hereto
were not entered into, performed or consummated in accordance with their
specific terms. It is accordingly agreed that each of IMS and ST shall be
entitled to specific performance of the terms hereof and thereof, as the case
may be, this being in addition to any other remedy to which they are entitled at
law or in equity. Except as otherwise set forth in Section 8.5 hereto, ST agrees
that it shall bear all costs incurred with the execution and consummation of the
actions required by this Section 2.7.

         SECTION 2.8 LIMITED REPRESENTATIONS OR WARRANTIES. Each of the parties
hereto agrees that no party hereto is, in this Agreement or in any other
agreement or document contemplated by this Agreement or otherwise, making any
representation or warranty whatsoever, as to title or value of Assets being
transferred. It is also agreed that, notwithstanding anything to the contrary
otherwise expressly provided in the relevant Conveyancing and Assumption
Instrument, all Assets either transferred to or retained by the parties, as the
case may be, shall be "as is, where is" and that (subject to Section 2.7) the
party to which such Assets are to be transferred hereunder shall bear the
economic and legal risk that such party's or any of the Subsidiaries' title to
any such Assets shall be other than good and marketable and free from
encumbrances. Similarly, each party hereto agrees that, except as otherwise
expressly provided in the relevant Conveyancing and Assumption Instrument, no
party hereto is representing or warranting in any


                                      -17-
<PAGE>

way that the obtaining of any consents or approvals, the execution and delivery
of any amendatory agreements and the making of any filings or applications
contemplated by this Agreement will satisfy the provisions of any or all
applicable agreements or the requirements of any or all applicable laws or
judgments, it being agreed that the party to which any Assets are transferred
shall bear the economic and legal risk that any necessary consents or approvals
are not obtained or that any requirements of laws or judgments are not complied
with.

         SECTION 2.9 GUARANTEES. (a) Except as otherwise specified herein or in
any Ancillary Agreement and in Section 2.9(b) below, ST shall use its
commercially reasonable best efforts to have, on or prior to the Distribution
Date, or as soon as practicable thereafter, IMS and any member of the IMS Group
removed as guarantor of or obligor for any ST Liability, including, without
limitation, in respect of those guarantees set forth on Schedule 2.9(a) to the
extent that they relate to ST Liabilities.

                  (b) Except as otherwise specified herein or in any Ancillary
Agreement, ST shall use its commercially reasonable best efforts to have, no
later than six months after the Distribution Date, IMS and any member of the IMS
Group removed as guarantor of or obligor in respect of those guarantees set
forth on Schedule 2.9(b).

                  (c) If ST is unable to obtain, or to cause to be obtained, any
such required removal as set forth in clauses (a) or (b) of this Section 2.9,
the applicable guarantor or obligor shall continue to be bound as such and,
unless not permitted by law or the terms thereof, the relevant beneficiary shall
or shall cause one of its Subsidiaries, as agent or subcontractor for such
guarantor or obligor, to pay, perform and discharge fully all the obligations or
other liabilities of such guarantor or obligor thereunder from and after the
date hereof. Either party shall indemnify and hold harmless the other party for
any and all Liabilities incurred in connection with this Section 2.9. In
addition, IMS shall be paid the fees set forth on Schedule 2.9(c) hereto in
connection with its services as guarantor for the guarantees contemplated by
this Section 2.9, including, without limitation, the IMS Bank Guaranty.

         SECTION 2.10 WITNESS SERVICES. At all times from and after the
Distribution Date, each of IMS and ST shall use its commercially reasonable best
efforts to make available to the other, upon reasonable written request, its and
its Subsidiaries' officers, directors, employees and agents as witnesses to the
extent that (i) such persons may reasonably be required in connection with the
prosecution or defense of any Action in which the requesting party may from time
to time be involved and (ii) there is no conflict in the Action between the
requesting party and IMS or ST as applicable. A party providing witness services
to the other party under this Section shall be entitled to receive from the
recipient of such services, upon the presentation of invoices therefor, payments
for such amounts, relating to disbursements and other out-of-pocket expenses
(which shall be deemed to exclude the costs of salaries and benefits of
employees who are witnesses), as may be reasonably incurred in providing such
witness services.

         SECTION 2.11 CERTAIN POST-DISTRIBUTION TRANSACTIONS.

                  (a) (i) IMS shall comply and shall cause its Subsidiaries to
comply with and otherwise not take action inconsistent with each representation
and statement made to McDermott, Will & Emery in connection with the request by
IMS for a legal opinion in respect of the Distribution as to certain tax aspects
of the Distribution, and (ii) until two years after the Distribution Date, IMS
will maintain its status as a company engaged in the active conduct of a trade
or business, as defined in Section 355(b) of the Code.

                  (b) (i) ST shall comply and shall cause its Subsidiaries to
comply with and otherwise not take action inconsistent with each representation
and statement made to McDermott, Will & Emery in connection with the request by
IMS for a legal opinion in respect of the Distribution as to certain tax


                                      -18-
<PAGE>

aspects of the Distribution, and (ii) until two years after the Distribution
Date, ST will maintain its status as a company engaged in the active conduct of
a trade or business, as defined in Section 355(b) of the Code.

                  (c) ST agrees that, until two years after the Distribution
Date, it will not (i) merge or consolidate with or into any other corporation,
(ii) liquidate or partially liquidate, (iii) sell or transfer all or
substantially all of its assets (within the meaning of Rev. Proc. 77-37, 1977 -
2 C.B. 568) in a single transaction or series of related transactions, (iv)
redeem or otherwise repurchase any ST Common Shares (other than as described in
Section 4.05(1)(b) of Rev. Proc. 96-30, 1996-1 C.B. 696), or (v) take any other
action or actions which in the aggregate would have the effect of causing or
permitting one or more persons to acquire directly or indirectly stock
representing a 50 percent or greater interest (within the meaning of Section
355(e) of the Code) in ST, unless prior to taking such action ST has obtained
(and provided to IMS) a written opinion of a law firm reasonably acceptable to
IMS, or a ruling from the Internal Revenue Service, that such action or actions
will not result in (y) the Distribution failing to qualify under Section 355(a)
of the Code or (z) the ST Common Shares failing to qualify as qualified property
for purposes of Section 355(c)(2) of the Code by reason of Section 355(e) of the
Code.

                  (d) ST agrees and covenants:

                           (i) that it will use its commercially reasonable best
                  efforts to ensure that IMS will incur no liability under the
                  IMS Bank Guaranty or other credit support provided by IMS;

                           (ii) that it will use its commercially reasonable
                  best efforts to secure an independent line of credit within
                  the three month period subsequent to the Distribution Date
                  that satisfies all of ST's then projected working capital
                  requirements as a going concern without IMS credit support of
                  any kind;

                           (iii) that it will perform and be bound by all
                  covenants set forth in the IMS Bank Guaranty; and

                           (iv) that, notwithstanding anything to the contrary
                  herein or in any Ancillary Agreement, any and all fees and
                  costs incurred by either party in connection with the IMS Bank
                  Guaranty, or other credit support provided by IMS, and the
                  pursuit of an independent line of credit by ST will be borne
                  by ST.

                  (e) Notwithstanding anything to the contrary herein or in the
Tax Allocation Agreement, if IMS or ST (or any of their respective Subsidiaries)
fails to comply with any of its obligations under Sections 2.11(a), 2.11(b),
2.11(c) and 2.11(d) above (PROVIDED, HOWEVER, that the obligation of ST to
indemnify IMS under this Section 2.11(e) shall not be affected if, despite ST's
commercially reasonable best efforts, (y) IMS incurs liability under the IMS
Bank Guaranty or other credit support provided by IMS or (z) ST fails to secure
an independent line of credit within the three month period subsequent to the
Distribution Date) or takes or fails to take any action on or after the
Distribution Date, and such failure to comply, action or omission contributes to
a determination that (i) the Distribution fails to qualify under Section 355(a)
of the Code or (ii) the ST Common Shares fail to qualify as qualified property
for purposes of Section 355(c)(2) of the Code by reason of Section 355(e) of the
Code, then such party shall indemnify and hold harmless the other party, each
member of the consolidated group of which the other party is a member and the
stockholders of either party from and against any and all federal, state and
local taxes, including any interest, penalties or additions to tax, imposed upon
or incurred by such other party, any member of its group or any stockholder of
either party as a result of the failure of the Distribution to qualify under
Section 355(a) of the Code or the application


                                      -19-
<PAGE>

of Section 355(e). The obligation of ST to indemnify IMS pursuant to the
preceding sentence shall not be affected by the delivery of any legal opinion or
supplemental ruling under Sections 2.11(c).

         SECTION 2.12 TRANSFERS NOT EFFECTED PRIOR TO THE DISTRIBUTION;
TRANSFERS DEEMED EFFECTIVE AS OF THE DISTRIBUTION DATE. To the extent that any
transfers contemplated by this Article II shall not have been consummated on or
prior to the Distribution Date, the parties shall cooperate to effect such
transfers as promptly following the Distribution Date as shall be practicable.
Nothing herein shall be deemed to require the transfer of any Assets or the
assumption of any Liabilities which by their terms or operation of law cannot be
transferred; PROVIDED, HOWEVER, that the parties hereto and their respective
Subsidiaries shall cooperate to seek to obtain any necessary consents or
approvals for the transfer of all Assets and Liabilities contemplated to be
transferred pursuant to this Article II. In the event that any such transfer of
Assets or Liabilities has not been consummated, from and after the Distribution
Date, the party retaining such Asset or Liability shall hold such Asset in trust
for the use and benefit of the party entitled thereto (at the expense of the
party entitled thereto) or retain such Liability for the account of the party by
whom such Liability is to be assumed pursuant hereto, as the case may be, and
take such other action as may be reasonably requested by the party to whom such
Asset is to be transferred, or by whom such Liability is to be assumed, as the
case may be, in order to place such party, insofar as is reasonably possible, in
the same position as would have existed had such Asset or Liability been
transferred as contemplated hereby. As and when any such Asset or Liability
becomes transferable, such transfer shall be effected forthwith. The parties
agree that, as of the Distribution Date, each party hereto shall be deemed to
have acquired complete and sole beneficial ownership over all of the Assets,
together with all rights, powers and privileges incident thereto, and shall be
deemed to have assumed in accordance with the terms of this Agreement all of the
Liabilities, and all duties, obligations and responsibilities incident thereto,
which such party is entitled to acquire or required to assume pursuant to the
terms of this Agreement.

         SECTION 2.13 CONVEYANCING AND ASSUMPTION INSTRUMENTS. In connection
with the transfers of Assets and the assumptions of Liabilities contemplated by
this Agreement, the parties shall execute, or cause to be executed by the
appropriate entities, the Conveyancing and Assumption Instruments in
substantially the form contemplated hereby for transfers to be effected pursuant
to New York law or the laws of one of the other states of the United States or,
if not appropriate for a given transfer, and for transfers to be effected
pursuant to non-U.S. laws, in such other form as the parties shall reasonably
agree, including the transfer of real property with deeds as may be appropriate.
The transfer of capital stock shall be effected by means of delivery of stock
certificates and executed stock powers and notation on the stock record books of
IMS or other legal entities involved, or by such other means as may be required
in any non-U.S. jurisdiction to transfer title to stock and, to the extent
required by applicable law, by notation on public registries.

         SECTION 2.14 ANCILLARY AGREEMENTS. Prior to the Distribution Date, each
of IMS and ST shall enter into, and/or (where applicable) shall cause members of
the IMS Group or the ST Group, as applicable, to enter into, the Ancillary
Agreements and any other agreements in respect of the Distribution reasonably
necessary or appropriate in connection with the transactions contemplated hereby
and thereby.

         SECTION 2.15 CORPORATE NAMES. (a) Except as otherwise specifically
provided in any Ancillary Agreement:

                           (i) as soon as reasonably practicable after the
                  Distribution Date but in any event within six months
                  thereafter, IMS will, at its own expense, remove (or, if
                  necessary, on an interim basis, cover up) any and all exterior
                  signs and other identifiers located on any of its property or
                  premises or on the property or premises used by it or its
                  Subsidiaries (except property or premises to be shared with ST
                  or its Subsidiaries after the Distribution) which refer or
                  pertain


                                      -20-
<PAGE>

                  to SYNAVANT or which include the SYNAVANT, Strategic
                  Technologies or Clark-O'Neill name, logo or other trademark or
                  other intellectual property utilizing ST;

                           (ii) as soon as reasonably practicable after the
                  Distribution Date but in any event within six months
                  thereafter, IMS will, and will cause its Subsidiaries to,
                  remove from all letterhead, envelopes, invoices and other
                  communications media of any kind all references to SYNAVANT,
                  including the SYNAVANT name, logo and any other trademark or
                  other intellectual property utilizing SYNAVANT (except that
                  IMS shall not be required to take any such action with respect
                  to materials in the possession of customers), and neither IMS
                  nor its Subsidiaries shall use or display the "ST" name, logo
                  or other trademarks or intellectual property utilizing ST
                  without the prior written consent of ST;

                  (b) Except as otherwise specifically provided in any Ancillary
Agreement:

                           (i) as soon as reasonably practicable after the
                  Distribution Date but in any event within six months
                  thereafter, ST will, at its own expense, remove (or, if
                  necessary, on an interim basis, cover up) any and all exterior
                  signs and other identifiers located on any of their respective
                  property or premises owned or used by them or their respective
                  Subsidiaries (except property or premises to be shared with
                  IMS or its Subsidiaries after the Distribution) which refer or
                  pertain to IMS or which include the "IMS Health Incorporated,"
                  "IMS Health" or "IMS" name, logo or other trademark or other
                  IMS intellectual property;

                           (ii) as soon as reasonably practicable after the
                  Distribution Date but in any event within six months
                  thereafter, ST will, and will cause its respective
                  Subsidiaries to, remove from all letterhead, envelopes,
                  invoices and other communications media of any kind all
                  references to IMS, including the "IMS Health Incorporated" or
                  "IMS" name, logo and any other trademark or other IMS
                  intellectual property (except that ST shall not be required to
                  take any such action with respect to materials in the
                  possession of customers), and neither ST nor any of its
                  Subsidiaries shall use or display the "IMS Health
                  Incorporated" or "IMS" name, logo or other trademarks or IMS
                  intellectual property without the prior written consent of
                  IMS; and

                           (iii) as soon as reasonably practicable after the
                  Distribution Date but in any event within six months
                  thereafter, ST will, and will cause its Subsidiaries to,
                  change their corporate names to the extent necessary to remove
                  and eliminate any reference to IMS, including the "IMS" Health
                  Incorporated or "IMS" name; PROVIDED, HOWEVER, that,
                  notwithstanding the foregoing requirements of this Section
                  2.15(b), if ST has exercised good faith efforts to comply with
                  this clause (iii) but is unable, due to regulatory or other
                  circumstance beyond its control, to effect a corporate name
                  change in compliance with applicable law, then ST or its
                  Subsidiary will not be deemed to be in breach hereof if it
                  continues to exercise good faith efforts to effectuate such
                  name change and does effectuate such name change within nine
                  months after the Distribution Date, and, in such
                  circumstances, such party may continue to include in exterior
                  signs and other identifiers and in letterhead, envelopes,
                  invoices and other communications references to the name which
                  include references to IMS but only to the extent necessary to
                  identify such party and only until such party's corporate name
                  can be changed to remove and eliminate such references.

         SECTION 2.16 JOINT BUSINESS OPPORTUNITIES; NON-COMPETITION; PROTECTION
OF INFORMATION.

                  (a) IMS and ST are committed to pursuing joint business
opportunities to enhance customer value, on terms and conditions as may be
agreed by the parties after the date hereof. The parties


                                      -21-
<PAGE>

acknowledge and agree that nothing in this Section 2.16(a) shall create a
binding obligation on IMS or ST to enter into or pursue any such business
opportunity.

                  (b) IMS hereby covenants and agrees that neither it nor any of
its respective Subsidiaries will, between the Effective Time and the [fifth]
anniversary of the Effective Time (the "Restricted Period"):

                           (i) engage in or carry on any business in the United
                  States or elsewhere in whatever form which would be in
                  competition with any of ST's Retained Businesses (as defined
                  herein) as such businesses are conducted by ST at the
                  Effective Time; and

                           (ii) engage in or carry on any business in the United
                  States or elsewhere in whatever form, directly or indirectly,
                  with ST named competitors;

                  (c) ST hereby covenants and agrees that neither it nor any of
its respective Subsidiaries will, during the Restricted Period:

                           (i) engage in or carry on any business in the United
                  States or elsewhere in whatever form which would be in
                  competition with any of IMS's Retained Businesses (as defined
                  herein) as such businesses are conducted by IMS at the
                  Effective Time;

                           (ii) engage in or carry on any business in the United
                  States or elsewhere, directly or indirectly, with (a) NDC
                  Automation, Inc., NDC Health Information Services, Inc.,
                  Quintiles Transnational Corp., Healtheon/WebMD Corporation,
                  Cejedim or any of their respective subsidiaries and (b) any
                  companies controlled by or managed by Rene Derecque or Roland
                  Lederer; PROVIDED, however, that, notwithstanding anything to
                  the contrary in this Section 2.16(c), in the event that ST
                  wishes to engage in a business partnership with one of the
                  above-named companies, it may do so with the prior written
                  consent of IMS, which consent IMS will only be required to
                  grant if IMS shall reasonably determine in good faith that
                  engaging in such activity by ST would not be adverse to IMS;
                  and

                           (iii) engage in or carry on any commercial data
                  business; PROVIDED, HOWEVER, that, notwithstanding anything to
                  the contrary in this Section 2.16(c), (A) in the event that a
                  customer explicitly so requests, ST may serve as a Data
                  Integrator (as defined herein) for such customer to the extent
                  so requested, (B) in the event that a customer explicitly so
                  requests, ST may engage in E-Detailing (as defined herein) for
                  such customer to the extent so requested, (C) in the event
                  that a customer explicitly so requests, ST may engage in data
                  analytics and decision support tools used on ST's proprietary
                  SFA and CRM systems, (D) in the event that a customer
                  explicitly so requests, ST may engage in Pharbase, including
                  updates from multiple sources, used on ST's proprietary SFA
                  and CRM systems and (E) in the event that ST wishes to engage
                  in or carry on commercial data business, it may do so with the
                  prior written consent of IMS, which consent IMS will only be
                  required to grant if IMS shall reasonably determine in good
                  faith that engaging in or carrying on such business by ST
                  would not be adverse to IMS. As used herein: (A) "Data
                  Integrator" means an integrator of information solely through
                  the sales force automation or customer relationship management
                  systems proprietary to ST; and (B) "E-Detailing" means an
                  Internet-based software product related to doctor detailing
                  provided through the sales force automation or customer
                  relationship management systems proprietary to ST.


                                      -22-
<PAGE>

                  (d) In the event that ST (i) sells, transfers or leases all or
substantially all of its assets, (ii) is not the surviving corporation in any
merger, consolidation or other business combination in which it may enter with
any person or (iii) enters into any joint venture, joint marketing, or
partnership agreements into which it may enter with any person, in any case
prior to the termination of the Restricted Period, ST will cause such purchaser
or surviving corporation, as the case may be, to assume ST's obligations under
this Section 2.16 upon the consummation of any such transaction, and, in the
case of a joint venture, joint marketing or partnership agreement, ST will cause
the party to such agreement, and such party will be deemed, to be bound by the
provisions of this Section 2.16.

                  (e) Notwithstanding anything to the contrary in Sections
2.16(b), (c) or (d) above, nothing in this Section 2.16 shall in any way
restrict or preclude either party or any of its respective Subsidiaries from
acquiring and operating any company (or substantially all of the assets thereof)
whose primary business is not in competition with either of the parties'
Retained Businesses. Each of the parties further covenant that neither party nor
any of its Subsidiaries or any its officers, directors, employees or agent
thereof will disclose any confidential information with respect to either
parties' Retained Businesses without the prior written consent of the other
party, and will enforce to the fullest extent possible, on behalf of the other
party, the other party's rights under or pursuant to its policies and agreements
with third parties, restricting or prohibiting disclosure by such persons of
such confidential information.

                  (f) As used herein:

                           (i) the term "IMS Retained Businesses" shall mean the
                  following businesses of IMS: (i) sales management information
                  services (including sales compensation applications, targeting
                  and scrubbing services) which are based on commercial data,
                  (ii) market research services also based on the
                  commercialization of data, (iii) data analytics, and (iv)
                  consulting services, decision support tools and services and
                  information technology relating to the foregoing (but
                  excluding sales force automation and customer relationship
                  management systems), all of which relates to the
                  pharmaceutical, biotechnology, diagnostics, medical/surgical
                  supply and health care industries;

                           (ii) the term "ST Retained Businesses" shall mean the
                  following businesses of ST: (i) sales force automation and
                  customer relationship management systems, which is based on
                  the sale of proprietary software, (ii) implementation,
                  integration and consulting services relating to the foregoing,
                  (iii) data analytics and decision support tools used on ST's
                  proprietary SFA and CRM systems, (iv) MTO's to facilitate
                  doctor targeting used on ST's proprietary SFA and CRM systems,
                  (v) Pharbase, including updates from multiple sources, used on
                  ST's proprietary SFA and CRM systems and (vi) direct mail
                  services, and drug sample accountability and distribution, all
                  of which relates to the pharmaceutical, biotechnology,
                  diagnostics, medical/surgical supply and health care
                  industries; and

                           (iii) the term "Retained Businesses" shall refer to
                  both the IMS Retained Businesses and the ST Retained
                  Businesses, including all business units currently in each
                  company.

                  (g) Each of IMS and ST acknowledge and agree that the
covenants and agreements contained in this Section 2.16 have been negotiated in
good faith by each of them, and are reasonable and not more restrictive or
broader than necessary to protect the interests of each of IMS and ST in the IMS
Retained Businesses and the ST Retained Businesses, respectively, and would not
achieve their intended purpose if they were on different terms or for periods of
time shorter than the periods of time provided herein or applied in more
restrictive geographical and business line areas than are provided herein.


                                      -23-
<PAGE>

                                  ARTICLE III
                                 INDEMNIFICATION

         SECTION 3.1 INDEMNIFICATION BY IMS. Except as otherwise specifically
set forth in any provision of this Agreement or of any Ancillary Agreement, IMS
shall indemnify, defend and hold harmless the ST Indemnitees from and against
any and all Indemnifiable Losses of the ST Indemnitees arising out of, by reason
of or otherwise in connection with the IMS Liabilities or alleged IMS
Liabilities, including any breach by IMS of any provision of this Agreement or
any Ancillary Agreement.

         SECTION 3.2 INDEMNIFICATION BY ST. Except as otherwise specifically set
forth in any provision of this Agreement or of any Ancillary Agreement, ST shall
indemnify, defend and hold harmless the IMS Indemnitees from and against any and
all Indemnifiable Losses of the IMS Indemnitees arising out of, by reason of or
otherwise in connection with the ST Liabilities or alleged ST Liabilities,
including any breach by ST of any provision of this Agreement or any Ancillary
Agreement.

         SECTION 3.3 PROCEDURES FOR INDEMNIFICATION.

                  (a) THIRD PARTY CLAIMS. If a claim or demand is made against
an IMS Indemnitee or a ST Indemnitee (each, an "Indemnitee") by any person who
is not a party to this Agreement (a "Third Party Claim") as to which such
Indemnitee is entitled to indemnification pursuant to this Agreement, such
Indemnitee shall notify the party which is or may be required pursuant to
Section 3.1 or Section 3.2 hereof to make such indemnification (the
"Indemnifying Party") in writing, and in reasonable detail, of the Third Party
Claim promptly (and in any event within fifteen (15) business days) after
receipt by such Indemnitee of written notice of the Third Party Claim; PROVIDED,
HOWEVER, that failure to give such notification shall not affect the
indemnification provided hereunder except to the extent the Indemnifying Party
shall have been actually prejudiced as a result of such failure (except that the
Indemnifying Party shall not be liable for any expenses incurred during the
period in which the Indemnitee failed to give such notice). Thereafter, the
Indemnitee shall deliver to the Indemnifying Party, promptly (and in any event
within five (5) business days) after the Indemnitee's receipt thereof, copies of
all notices and documents (including court papers) received by the Indemnitee
relating to the Third Party Claim.

         If a Third Party Claim is made against an Indemnitee, the Indemnifying
Party shall be entitled to participate in the defense thereof and, if it so
chooses and acknowledges in writing its obligation to indemnify the Indemnitee
therefor, to assume the defense thereof with counsel selected by the
Indemnifying Party; PROVIDED that such counsel is not reasonably objected to by
the Indemnitee. Should the Indemnifying Party so elect to assume the defense of
a Third Party Claim, the Indemnifying Party shall, within thirty 30 days (or
sooner if the nature of the Third Party Claim so requires), notify the
Indemnitee of its intent to do so, and the Indemnifying Party shall thereafter
not be liable to the Indemnitee for legal or other expenses subsequently
incurred by the Indemnitee in connection with the defense thereof; PROVIDED that
such Indemnitee shall have the right to employ counsel to represent such
Indemnitee if, in such Indemnitee's reasonable judgment, a conflict of interest
between such Indemnitee and such Indemnifying Party exists in respect of such
claim which would make representation of both such parties by one counsel
inappropriate, and in such event the fees and expenses of such separate counsel
shall be paid by such Indemnifying Party. If the Indemnifying Party assumes such
defense, the Indemnitee shall have the right to participate in the defense
thereof and to employ counsel, subject to the proviso of the preceding sentence,
at its own expense, separate from the counsel employed by the Indemnifying
Party, it being understood that the Indemnifying Party shall control such
defense. The Indemnifying Party shall be liable for the fees and expenses of
counsel employed by the Indemnitee for any period during which the Indemnifying
Party has failed to assume the defense thereof (other than during the period
prior to the time the Indemnitee shall have given notice of the Third Party
Claim as provided above). If the Indemnifying Party so elects to assume the
defense of any Third Party Claim, all


                                      -24-
<PAGE>

of the Indemnitees shall cooperate with the Indemnifying Party in the defense or
prosecution thereof, including by providing or causing to be provided Records
and witnesses as soon as reasonably practicable after receiving any request
therefor from or on behalf of the Indemnifying Party.

         If the Indemnifying Party acknowledges in writing responsibility for a
Third Party Claim, then in no event will the Indemnitee admit any liability with
respect to, or settle, compromise or discharge, any Third Party Claim without
the Indemnifying Party's prior written consent; PROVIDED, HOWEVER, that the
Indemnitee shall have the right to settle, compromise or discharge such Third
Party Claim without the consent of the Indemnifying Party if the Indemnitee
releases the Indemnifying Party from its indemnification obligation hereunder
with respect to such Third Party Claim and such settlement, compromise or
discharge would not otherwise adversely affect the Indemnifying Party. If the
Indemnifying Party acknowledges in writing liability for a Third Party Claim,
the Indemnitee will agree to any settlement, compromise or discharge of a Third
Party Claim that the Indemnifying Party may recommend and that by its terms
obligates the Indemnifying Party to pay the full amount of the liability in
connection with such Third Party Claim and releases the Indemnitee completely in
connection with such Third Party Claim and that would not otherwise adversely
affect the Indemnitee; PROVIDED, HOWEVER, that the Indemnitee may refuse to
agree to any such settlement, compromise or discharge if the Indemnitee agrees
that the Indemnifying Party's indemnification obligation with respect to such
Third Party Claim shall not exceed the amount that would be required to be paid
by or on behalf of the Indemnifying Party in connection with such settlement,
compromise or discharge. If an Indemnifying Party elects not to assume the
defense of a Third Party Claim, or fails to notify an Indemnitee of its election
to do so as provided herein, such Indemnitee may compromise, settle or defend
such Third Party Claim.

         Notwithstanding the foregoing, the Indemnifying Party shall not be
entitled to assume the defense of any Third Party Claim (and shall be liable for
the fees and expenses of counsel incurred by the Indemnitee in defending such
Third Party Claim) if the Third Party Claim seeks an order, injunction or other
equitable relief or relief for other than money damages against the Indemnitee
which the Indemnitee reasonably determines, after conferring with its counsel,
cannot be separated from any related claim for money damages. If such equitable
relief or other relief portion of the Third Party Claim can be so separated from
that for money damages, the Indemnifying Party shall be entitled to assume the
defense of the portion relating to money damages.

                  (b) In the event of payment by an Indemnifying Party to any
Indemnitee in connection with any Third Party Claim, such Indemnifying Party
shall be subrogated to and shall stand in the place of such Indemnitee as to any
events or circumstances in respect of which such Indemnitee may have any right
or claim relating to such Third Party Claim against any claimant or plaintiff
asserting such Third Party Claim. Such Indemnitee shall cooperate with such
Indemnifying Party in a reasonable manner, and at the cost and expense of such
Indemnifying Party, in prosecuting any subrogated right or claim.

                  (c) The remedies provided in this Article III shall be
cumulative and shall not preclude assertion by any Indemnitee of any other
rights or the seeking of any and all other remedies against any Indemnifying
Party.

         SECTION 3.4 INDEMNIFICATION PAYMENTS. Indemnification required by this
Article III shall be made by periodic payments of the amount thereof during the
course of the investigation or defense, as and when bills are received or loss,
liability, claim, damage or expense is incurred.


                                      -25-
<PAGE>

                                   ARTICLE IV
                              ACCESS TO INFORMATION

         SECTION 4.1 PROVISION OF CORPORATE RECORDS.

                  (a) Other than in circumstances in which indemnification is
sought pursuant to Article III (in which event the provisions of such Article
will govern), after the Distribution Date, upon the prior written request by ST
for specific and identified agreements, documents, books, records or files
(collectively, "Records") which relate to (x) ST or the conduct of the ST
Business up to the Effective Time, or (y) any Ancillary Agreement to which IMS
and ST are parties, as applicable, IMS shall arrange, as soon as reasonably
practicable following the receipt of such request, for the provision of
appropriate copies of such Records (or the originals thereof if the party making
the request has a reasonable need for such originals) in the possession or
control of IMS or any of its Subsidiaries, but only to the extent such items are
not already in the possession or control of the requesting party.

                  (b) Other than in circumstances in which indemnification is
sought pursuant to Article III (in which event the provisions of such Article
will govern), after the Distribution Date, upon the prior written request by IMS
for specific and identified Records which relate to (x) IMS or the conduct of
the IMS Business up to the Effective Time, or (y) any Ancillary Agreement to
which ST and IMS are parties, as applicable, ST shall arrange, as soon as
reasonably practicable following the receipt of such request, for the provision
of appropriate copies of such Records (or the originals thereof if the party
making the request has a reasonable need for such originals) in the possession
or control of ST or any of its Subsidiaries, but only to the extent such items
are not already in the possession or control of the requesting party.

         SECTION 4.2 ACCESS TO INFORMATION. Other than in circumstances in which
indemnification is sought pursuant to Article III (in which event the provisions
of such Article will govern), from and after the Distribution Date, each of IMS
and ST shall afford to the other and its authorized accountants, counsel and
other designated representatives reasonable access during normal business hours,
subject to appropriate restrictions for classified, privileged or confidential
information, to the personnel, properties, books and records of such party and
its Subsidiaries insofar as such access is reasonably required by the other
party and relates to (x) such other party or the conduct of its business prior
to the Effective Time or (y) any Ancillary Agreement to which each of the party
requesting such access and the party requested to grant such access are parties.

         SECTION 4.3 REIMBURSEMENT; OTHER MATTERS. Except to the extent
otherwise contemplated by any Ancillary Agreement, a party providing Records or
access to information to the other party under this Article IV shall be entitled
to receive from the recipient, upon the presentation of invoices therefor,
payments for such amounts, relating to supplies, disbursements and other
out-of-pocket expenses, as may be reasonably incurred in providing such Records
or access to information.

         SECTION 4.4 CONFIDENTIALITY. Each of (i) IMS and its Subsidiaries and
(ii) ST and its Subsidiaries shall not use or permit the use of (without the
prior written consent of the other) and shall keep, and shall cause its
consultants and advisors to keep, confidential all information concerning the
other parties in its possession, its custody or under its control (except to the
extent that (A) such information has been in the public domain through no fault
of such party or (B) such information has been later lawfully acquired from
other sources by such party or (C) this Agreement or any other Ancillary
Agreement or any other agreement entered into pursuant hereto permits the use or
disclosure of such information) to the extent such information (w) relates to or
was acquired during the period up to the Effective Time, (x) relates to any
Ancillary Agreement, (y) is obtained in the course of performing services for
the other party pursuant to any Ancillary Agreement, or (z) is based upon or is
derived from


                                      -26-
<PAGE>

information described in the preceding clauses (w), (x) or (y), and each party
shall not (without the prior written consent of the other) otherwise release or
disclose such information to any other person, except such party's auditors and
attorneys, unless compelled to disclose such information by judicial or
administrative process or unless such disclosure is required by law and such
party has used commercially reasonable efforts to consult with the other
affected party or parties prior to such disclosure.

         SECTION 4.5 PRIVILEGED MATTERS. The parties hereto recognize that legal
and other professional services that have been and will be provided prior to the
Distribution Date have been and will be rendered for the benefit of each of IMS,
the members of the IMS Group and the members of the ST Group, and that each of
IMS, the members of the IMS Group and the members of the ST Group should be
deemed to be the client for the purposes of asserting all privileges which may
be asserted under applicable law. To allocate the interests of each party in the
information as to which any party is entitled to assert a privilege, the parties
agree as follows:

                  (a) IMS shall be entitled, in perpetuity, to control the
assertion or waiver of all privileges in connection with privileged information
which relates solely to the IMS Business, whether or not the privileged
information is in the possession of or under the control of IMS or ST. IMS shall
also be entitled, in perpetuity, to control the assertion or waiver of all
privileges in connection with privileged information that relates solely to the
subject matter of any claims constituting IMS Liabilities, now pending or which
may be asserted in the future, in any lawsuits or other proceedings initiated
against or by IMS, whether or not the privileged information is in the
possession of or under the control of IMS or ST.

                  (b) ST shall be entitled, in perpetuity, to control the
assertion or waiver of all privileges in connection with privileged information
which relates solely to the ST Business, whether or not the privileged
information is in the possession of or under the control of IMS or ST. ST shall
also be entitled, in perpetuity, to control the assertion or waiver of all
privileges in connection with privileged information which relates solely to the
subject matter of any claims constituting ST Liabilities, now pending or which
may be asserted in the future, in any lawsuits or other proceedings initiated
against or by ST, whether or not the privileged information is in the possession
of or under the control of IMS or ST.

                  (c) The parties hereto agree that they shall have a shared
privilege, with equal right to assert or waive, subject to the restrictions in
this Section 4.5, with respect to all privileges not allocated pursuant to the
terms of Sections 4.5(a) and (b). All privileges relating to any claims,
proceedings, litigation, disputes, or other matters which involve both IMS and
ST in respect of which both parties retain any responsibility or liability under
this Agreement shall be subject to a shared privilege among them.

                  (d) No party hereto may waive any privilege which could be
asserted under any applicable law, and in which any other party hereto has a
shared privilege, without the consent of the other party, except to the extent
reasonably required in connection with any litigation with third parties or as
provided in subsection (e) below. Consent shall be in writing, or shall be
deemed to be granted unless written objection is made within twenty (20) days
after notice upon the other party requesting such consent.

                  (e) In the event of any litigation or dispute between or among
any of the parties hereto, any party and a Subsidiary of another party hereto,
or a Subsidiary of one party hereto and a Subsidiary of another party hereto,
either such party may waive a privilege in which the other party has a shared
privilege, without obtaining the consent of the other party, provided that such
waiver of a shared privilege shall be effective only as to the use of
information with respect to the litigation or dispute


                                      -27-
<PAGE>

between the parties and/or their Subsidiaries, and shall not operate as a waiver
of the shared privilege with respect to third parties.

                  (f) If a dispute arises between or among the parties hereto or
their respective Subsidiaries regarding whether a privilege should be waived to
protect or advance the interest of any party, each party agrees that it shall
negotiate in good faith, shall endeavor to minimize any prejudice to the rights
of the other parties, and shall not unreasonably withhold consent to any request
for waiver by another party. Each party hereto specifically agrees that it will
not withhold consent to waiver for any purpose except to protect its own
legitimate interests.

                  (g) Upon receipt by any party hereto or by any Subsidiary
thereof of any subpoena, discovery or other request which arguably calls for the
production or disclosure of information subject to a shared privilege or as to
which another party has the sole right hereunder to assert a privilege, or if
any party obtains knowledge that any of its or any of its Subsidiaries' current
or former directors, officers, agents or employees have received any subpoena,
discovery or other requests which arguably calls for the production or
disclosure of such privileged information, such party shall promptly notify the
other party or parties of the existence of the request and shall provide the
other party or parties a reasonable opportunity to review the information and to
assert any rights it or they may have under this Section 4.5 or otherwise to
prevent the production or disclosure of such privileged information.

                  (h) The transfer of all Records and other information pursuant
to this Agreement is made in reliance on the agreement of IMS and ST, as set
forth in Sections 4.4 and 4.5, to maintain the confidentiality of privileged
information and to assert and maintain all applicable privileges. The access to
information being granted pursuant to Sections 4.1 and 4.2 hereof, the agreement
to provide witnesses and individuals pursuant to Sections 2.10 and 3.3 hereof,
the furnishing of notices and documents and other cooperative efforts
contemplated by Section 3.3 hereof, and the transfer of privileged information
between and among the parties and their respective Subsidiaries pursuant to this
Agreement shall not be deemed a waiver of any privilege that has been or may be
asserted under this Agreement or otherwise.

         SECTION 4.6 OWNERSHIP OF INFORMATION. Any information owned by one
party or any of its Subsidiaries that is provided to a requesting party pursuant
to Article III or this Article IV shall be deemed to remain the property of the
providing party. Unless specifically set forth herein, nothing contained in this
Agreement shall be construed as granting or conferring rights of license or
otherwise in any such information.

         SECTION 4.7 LIMITATION OF LIABILITY. (a) No party shall have any
liability to any other party in the event that any information exchanged or
provided pursuant to this Agreement which is an estimate or forecast, or which
is based on an estimate or forecast, is found to be inaccurate.

                  (b) Other than in connection with Section 2.2, no party or any
Subsidiary thereof shall have any liability or claim against any other party or
any Subsidiary of any other party based upon, arising out of or resulting from
any agreement, arrangement, course of dealing or understanding existing on or
prior to the Distribution Date (other than this Agreement or any Ancillary
Agreement or any agreement entered into in connection herewith or in order to
consummate the transactions contemplated hereby or thereby), unless such
agreement, arrangement, course of dealing or understanding is listed on Schedule
4.7(b) hereto, and any such liability or claim, whether or not in writing, which
is not reflected on such Schedule, is hereby irrevocably cancelled, released and
waived.

         SECTION 4.8 OTHER AGREEMENTS PROVIDING FOR EXCHANGE OF INFORMATION. The
rights and obligations granted under this Article IV are subject to any specific
limitations, qualifications or


                                      -28-
<PAGE>

additional provisions on the sharing, exchange or confidential treatment of
information set forth in any Ancillary Agreement.

                                   ARTICLE V
                             ADMINISTRATIVE SERVICES

         SECTION 5.1 PERFORMANCE OF SERVICES. Beginning on the Distribution
Date, IMS will provide, or cause one or more of its Subsidiaries to provide, to
ST and its Subsidiaries such services on such terms as may be set forth in the
Corporate Services Agreement and the Shared Transaction Services Agreements.
Except as otherwise set forth in the Corporate Services Agreement, the Shared
Transaction Services Agreements or any Schedules thereto, IMS will use (and will
cause its Subsidiaries to use) commercially reasonable efforts to provide such
services to ST and its Subsidiaries in a satisfactory and timely manner and as
further specified in such Corporate Services Agreement or the Shared Transaction
Services Agreements.

         SECTION 5.2 INDEPENDENCE. Unless otherwise agreed in writing, all
employees and representatives of IMS and its Subsidiaries providing services to
ST and its Subsidiaries will be deemed for purposes of all compensation and
employee benefits matters to be employees or representatives of IMS and its
Subsidiaries and not employees or representatives of ST and its Subsidiaries. In
performing such services, such employees and representatives will be under the
direction, control and supervision of IMS and its Subsidiaries (and not ST and
its Subsidiaries) and IMS and its Subsidiaries will have the sole right to
exercise all authority with respect to the employment (including, without
limitation, termination of employment), assignment and compensation of such
employees and representatives.

         SECTION 5.3 NON-EXCLUSIVITY. Nothing in this Agreement precludes ST
from obtaining, in whole or in part, services of any nature that may be
obtainable from its own employees or from providers other than IMS and its
Subsidiaries.

                                   ARTICLE VI
                               DISPUTE RESOLUTION

         SECTION 6.1 NEGOTIATION. In the event of a controversy, dispute or
claim arising out of, in connection with, or in relation to the interpretation,
performance, nonperformance, validity or breach of this Agreement or otherwise
arising out of, or in any way related to this Agreement or the transactions
contemplated hereby, including, without limitation, any claim based on contract,
tort, statute or constitution (but excluding any controversy, dispute or claim
arising out of any agreement relating to the use or lease of real property if
any third party is a party to such controversy, dispute or claim) (collectively,
"Agreement Disputes"), the Agreement Dispute shall be negotiated in good faith
for a reasonable period of time by the local managers concerned (or the
equivalent thereof) of the parties, PROVIDED that such reasonable period of time
shall not exceed 15 days from the time the parties began such negotiations.
Should there be no resolution of an Agreement Dispute within a reasonable period
of time by such local managers (or the equivalent thereof) of the parties, the
Agreement Dispute shall be negotiated in good faith for a reasonable period of
time by the general counsels of the parties, PROVIDED that such reasonable
period of time shall not, unless otherwise agreed by the parties in writing,
exceed 15 days from the time the general counsels began such negotiations.
Should there be no resolution of an Agreement Dispute within a reasonable period
of time by the general counsels of the parties, the Agreement Dispute shall be
negotiated in good faith for a reasonable period of time by the chief executive
officers of the parties, or their respective designees, PROVIDED that such
reasonable period of time shall not, unless otherwise agreed by the parties in
writing, exceed 30 days from the time the chief executive officers of the
parties, or their respective designees, began such negotiations; PROVIDED
FURTHER that, in the


                                      -29-
<PAGE>

event of any arbitration in accordance with Section 6.2 hereof, the parties
shall not assert the defenses of statute of limitations and laches arising for
the period beginning after the date the parties began negotiations hereunder,
and any contractual time period or deadline under this Agreement or any
Ancillary Agreement to which such Agreement Dispute relates shall not be deemed
to have passed until such Agreement Dispute has been resolved.

         SECTION 6.2 ARBITRATION. If after such reasonable period such local
managers concerned (or the equivalent thereof), general counsels or chief
executive officers, or their respective designees are unable to settle such
Agreement Dispute (and in any event, unless otherwise agreed in writing by the
parties, after 60 days have elapsed from the time the parties began such
negotiations), such Agreement Dispute shall be determined, at the request of any
party, by arbitration conducted in New York City, before and in accordance with
the then-existing International Arbitration Rules of the American Arbitration
Association (the "Rules"). In any dispute between the parties hereto, the number
of arbitrators shall be one. Any judgment or award rendered by the arbitrator
shall be final, binding and nonappealable (except upon grounds specified in 9
U.S.C. ss.10(a) as in effect on the date hereof). If the parties are unable to
agree on the arbitrator, the arbitrator shall be selected in accordance with the
Rules; PROVIDED that the arbitrator shall be a U.S. national. Any controversy
concerning whether an Agreement Dispute is an arbitrable Agreement Dispute,
whether arbitration has been waived, whether an assignee of this Agreement is
bound to arbitrate, or as to the interpretation of enforceability of this
Article VI shall be determined by the arbitrator. In resolving any dispute, the
parties intend that the arbitrator apply the substantive laws of the State of
New York, without regard to the choice of law principles thereof. The parties
intend that the provisions to arbitrate set forth herein be valid, enforceable
and irrevocable. The parties agree to comply with any award made in any such
arbitration proceeding that has become final in accordance with the Rules and
agree to enforcement of or entry of judgment upon such award, by any court of
competent jurisdiction, including (a) the Supreme Court of the State of New
York, New York County, or (b) the United States District Court for the Southern
District of New York, in accordance with Section 8.17 hereof. The arbitrator
shall be entitled, if appropriate, to award any remedy in such proceedings,
including, without limitation, monetary damages, specific performance and all
other forms of legal and equitable relief; PROVIDED, however, the arbitrator
shall not be entitled to award punitive damages. Without limiting the provisions
of the Rules, unless otherwise agreed in writing by or among the parties or
permitted by this Agreement, the parties shall keep confidential all matters
relating to the arbitration or the award, PROVIDED such matters may be disclosed
(i) to the extent reasonably necessary in any proceeding brought to enforce the
award or for entry of a judgment upon the award and (ii) to the extent otherwise
required by law. Notwithstanding Article 32 of the Rules, the party other than
the prevailing party in the arbitration shall be responsible for all of the
costs of the arbitration, including legal fees and other costs specified by such
Article 32. Nothing contained herein is intended to or shall be construed to
prevent any party, in accordance with Article 22(3) of the Rules or otherwise,
from applying to any court of competent jurisdiction for interim measures or
other provisional relief in connection with the subject matter of any Agreement
Disputes.

         SECTION 6.3 CONTINUITY OF SERVICE AND PERFORMANCE. Unless otherwise
agreed in writing, the parties will continue to provide service and honor all
other commitments under this Agreement and each Ancillary Agreement during the
course of dispute resolution pursuant to the provisions of this Article VI with
respect to all matters not subject to such dispute, controversy or claim.


                                      -30-
<PAGE>

                                   ARTICLE VII
                                    INSURANCE

         SECTION 7.1 POLICIES AND RIGHTS INCLUDED WITHIN ASSETS; ASSIGNMENT OF
POLICIES. (a) POLICY RIGHTS. The ST Assets shall include (i) any and all rights
of an insured party under each of the Shared Policies, subject to the terms of
such Shared Policies and any limitations or obligations of ST contemplated by
this Article VII, specifically including rights of indemnity and the right to be
defended by or at the expense of the insurer, with respect to all claims, suits,
actions, proceedings, injuries, losses, liabilities, damages and expenses
incurred or claimed to have been incurred prior to the Distribution Date by any
party in or in connection with the conduct of the ST Business or, to the extent
any claim is made against ST or any of its Subsidiaries, the conduct of the IMS
Business, and which claims, suits, actions, proceedings, injuries, losses,
liabilities, damages and expenses may arise out of an insured or insurable
occurrence under one or more of such Shared Policies.

                  (b) ASSIGNMENT OF SHARED POLICIES. Subject to the terms and
conditions hereof, ST hereby assigns, transfers and conveys to IMS all of ST's
right, title and interest in and to any and all of the Shared Policies,
including, without limitation, the right of indemnity, the right to be defended
by or at the expense of the insurer and the right to any applicable Insurance
Proceeds thereunder; and IMS and ST shall use their commercially reasonable
efforts to obtain any required consents of insurers to the assignment
contemplated by this paragraph.

         SECTION 7.2 POST-DISTRIBUTION DATE CLAIMS. If, subsequent to the
Distribution Date, any person shall assert a claim against ST or any of its
Subsidiaries (including, without limitation, where ST or its Subsidiaries are
joint defendants with other persons) with respect to any claim, suit, action,
proceeding, injury, loss, liability, damage or expense incurred or claimed to
have been incurred prior to the Distribution Date in or in connection with the
conduct of the ST Business or, to the extent any claim is made against ST or any
of its Subsidiaries (including, without limitation, where ST or its Subsidiaries
are joint defendants with other persons), in connection with the conduct of the
IMS Business, and which claim, suit, action, proceeding, injury, loss,
liability, damage or expense may arise out of an insured or insurable occurrence
under one or more of the Shared Policies, IMS shall, at the time such claim is
asserted, to the extent any such Policy may require that Insurance Proceeds
thereunder be collected directly by the named insured or anyone other than the
party against whom the Insured Claim is asserted, be deemed to designate,
without need of further documentation, ST as the agent and attorney-in-fact to
assert and to collect any related Insurance Proceeds under such Shared Policy.

         SECTION 7.3 ADMINISTRATION; OTHER MATTERS. (a) ADMINISTRATION. From and
after the Distribution Date, IMS shall be responsible for (i) Insurance
Administration of the Shared Policies and (ii) Claims Administration under such
Shared Policies with respect to IMS Liabilities and ST Liabilities; PROVIDED
that the assumption of such responsibilities by IMS is in no way intended to
limit, inhibit or preclude any right to insurance coverage for any Insured Claim
of a named insured under such Policies as contemplated by the terms of this
Agreement; PROVIDED FURTHER that IMS' assumption of the administrative
responsibilities for the Shared Policies shall not relieve the party submitting
any Insured Claim of the primary responsibility for reporting such Insured Claim
accurately, completely and in a timely manner or of such party's authority to
settle any such Insured Claim within any period permitted or required by the
relevant Policy; and PROVIDED FURTHER that all direct or indirect communication
with insurers relating to the Shared Policies shall be conducted by IMS. IMS may
discharge its administrative responsibilities under this Section 7.3 by
contracting for the provision of services by independent parties. Each of the
parties hereto shall administer and pay any costs relating to defending its
respective Insured Claims under Shared Policies to the extent such defense costs
are not covered under such Policies and shall be responsible for obtaining or
reviewing the appropriateness of releases upon settlement of its respective
Insured Claims under Shared Policies. The disbursements, out-of-pocket expenses
and direct and indirect costs of


                                      -31-
<PAGE>

employees or agents of IMS relating to Claims Administration and Insurance
Administration contemplated by this Section 7.3(a) shall be for ST's account if
they relate to ST Liabilities and for IMS' account if they relate to IMS
Liabilities.

                  (b) EXCEEDING POLICY LIMITS. Except as set forth in this
Section 7.3(b), IMS and ST shall not be liable to one another for claims not
reimbursed by insurers for any reason not within the control of IMS or ST, as
the case may be, including, without limitation, coinsurance provisions,
deductibles, quota share deductibles, self-insured retentions, bankruptcy or
insolvency of an insurance carrier, Shared Policy limitations or restrictions,
any coverage disputes, any failure to timely claim by IMS or ST or any defect in
such claim or its processing, PROVIDED that ST shall be responsible for the
amount of the difference, if any, between the deductible set forth in any Shared
Policy and the deductible allocable to IMS as set forth in Schedule 7.3(b)
hereto.

                  (c) ALLOCATION OF INSURANCE PROCEEDS. Insurance Proceeds
received with respect to claims, costs and expenses under the Shared Policies
shall be paid to IMS, which shall thereafter administer the Shared Policies by
paying the Insurance Proceeds, as appropriate, to ST with respect to ST
Liabilities and to IMS with respect to IMS Liabilities. Payment of the allocable
portions of indemnity costs of Insurance Proceeds resulting from such Policies
will be made by IMS to the appropriate party upon receipt from the insurance
carrier. In the event that the aggregate limits on any Shared Policies are
exceeded by the aggregate of outstanding Insured Claims by both of the parties
hereto, the parties agree to allocate the Insurance Proceeds received thereunder
based upon their respective percentage of the total of their bona fide claims
which were covered under such Shared Policy (their "allocable portion of
Insurance Proceeds"), and any party who has received Insurance Proceeds in
excess of such party's allocable portion of Insurance Proceeds shall pay to the
other party the appropriate amount so that each party will have received its
allocable portion of Insurance Proceeds pursuant hereto. Each of the parties
agrees to use commercially reasonable efforts to maximize available coverage
under those Shared Policies applicable to it, and to take all commercially
reasonable steps to recover from all other responsible parties in respect of an
Insured Claim to the extent coverage limits under a Shared Policy have been
exceeded or would be exceeded as a result of such Insured Claim.

                  (d) ALLOCATION OF DEDUCTIBLES. In the event that both parties
have bona fide claims under any Shared Policy for which a deductible is payable,
the parties agree that the aggregate amount of the deductible paid shall be
borne by the parties in the same proportion which the Insurance Proceeds
received by each such party bears to the total Insurance Proceeds received under
the applicable Shared Policy (their "allocable share of the deductible"), and
any party who has paid more than such share of the deductible shall be entitled
to receive from the other party an appropriate amount so that each party has
borne its allocable share of the deductible pursuant hereto. For purposes of
this Section 7.3(d), the amount of the relevant deductible under any Shared
Policy shall be that set forth in Schedule 7.3(b) hereto.

                  (e) Effective as of the Distribution Date, each of ST and IMS
shall be responsible for its applicable deductible for workers' compensation,
general liability and automobile liability claims as set forth in Schedule
7.3(e).

         SECTION 7.4 AGREEMENT FOR WAIVER OF CONFLICT AND SHARED DEFENSE. In the
event that Insured Claims of both of the parties hereto exist relating to the
same occurrence, the parties shall jointly defend and waive any conflict of
interest necessary to the conduct of the joint defense. Nothing in this Article
VII shall be construed to limit or otherwise alter in any way the obligations of
the parties to this Agreement, including those created by this Agreement, by
operation of law or otherwise.

         SECTION 7.5 COOPERATION. The parties agree to use their commercially
reasonable efforts to cooperate with respect to the various insurance matters
contemplated by this Agreement.


                                      -32-
<PAGE>

                                  ARTICLE VIII
                                  MISCELLANEOUS

         SECTION 8.1 COMPLETE AGREEMENT; CONSTRUCTION. This Agreement, including
the Exhibits and Schedules, and the Ancillary Agreements shall constitute the
entire agreement between the parties with respect to the subject matter hereof
and shall supersede all previous negotiations, commitments and writings with
respect to such subject matter. In the event of any inconsistency between this
Agreement and any Schedule hereto, the Schedule shall prevail. Other than
Section 2.1(j), Section 2.8, Section 4.5 and Article VI, which shall prevail
over any inconsistent or conflicting provisions in any Ancillary Agreement,
notwithstanding any other provisions in this Agreement to the contrary, in the
event and to the extent that there shall be a conflict between the provisions of
this Agreement and the provisions of any Ancillary Agreement, such Ancillary
Agreement shall control.

         SECTION 8.2 ANCILLARY AGREEMENTS. Subject to the last sentence of
Section 8.1, this Agreement is not intended to address, and should not be
interpreted to address, the matters specifically and expressly covered by the
Ancillary Agreements.

         SECTION 8.3 COUNTERPARTS. This Agreement may be executed in one or more
counterparts, all of which shall be considered one and the same agreement, and
shall become effective when one or more such counterparts have been signed by
each of the parties and delivered to the other parties.

         SECTION 8.4 SURVIVAL OF AGREEMENTS. Except as otherwise contemplated by
this Agreement, all covenants and agreements of the parties contained in this
Agreement shall survive the Distribution Date.

         SECTION 8.5 EXPENSES. Except as otherwise contemplated in this
Agreement or any Ancillary Agreement, all costs and expenses incurred with the
Distribution, which includes the preparation, execution and delivery of the
Information Statement (including any registration statement on Form 10 of which
such Information Statement may be a part), shall be charged to and paid by IMS;
PROVIDED, HOWEVER, that the costs and expenses associated with the
implementation and consummation of the transactions contemplated hereby or by
any Ancillary Agreement, including, without limitation, name changes, trademark
registrations, establishment of benefit plans and compensation to benefits
consultants, will be charged to and paid by ST.

         SECTION 8.6 PAYMENTS. Except as otherwise contemplated in this
Agreement or any Ancillary Agreement, all payments to be made by IMS or ST under
this Agreement shall be made in United States dollars within the United States.

         SECTION 8.7 NOTICES. All notices and other communications hereunder
shall be in writing and hand delivered or mailed by registered or certified mail
(return receipt requested) or sent by any means of electronic message
transmission with delivery confirmed (by voice or otherwise) to the parties at
the following addresses (or at such other addresses for a party as shall be
specified by like notice) and will be deemed given on the date on which such
notice is received:

                  (i)      if to IMS, to:

                  IMS Health Incorporated
                  200 Nyala Farms
                  Westport, CT  06880
                  Telecopy: (203) 222-4313
                  Attn: General Counsel; and


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<PAGE>

                  (ii)     if to ST, to:

                  Synavant Inc.
                  3445 Peachtree Rd., NE, Suite 1400
                  Atlanta, GA  30326
                  Telecopy: (404) 841-4115
                  Attn:  Chief Financial Officer.

         SECTION 8.8 WAIVERS. The failure of any party to require strict
performance by any other party of any provision in this Agreement will not waive
or diminish that party's right to demand strict performance thereafter of that
or any other provision hereof.

         SECTION 8.9 AMENDMENTS. Subject to the terms of Section 8.12 hereof,
this Agreement may not be modified or amended except by an agreement in writing
signed by each of the parties hereto.

         SECTION 8.10 ASSIGNMENT. (a) This Agreement shall not be assignable, in
whole or in part, directly or indirectly, by any party hereto without the prior
written consent of the other parties hereto, and any attempt to assign any
rights or obligations arising under this Agreement without such consent shall be
void.

                  (b) IMS will not distribute to its stockholders any interest
in any IMS Business Entity, by way of a spin-off distribution, split-off or
exchange of interests in a IMS Business Entity for any interest in IMS held by
IMS stockholders, or any similar transaction or transactions, unless the
distributed IMS Business Entity undertakes to ST to be jointly and severally
liable for all IMS Liabilities hereunder.

                  (c) ST will not distribute to its stockholders any interest in
any ST Business Entity, by way of a spin-off distribution, split-off or exchange
of interests in a ST Business Entity for any interest in ST held by ST
stockholders, or any similar transaction or transactions, unless the distributed
ST Business Entity undertakes to IMS to be jointly and severally liable for all
ST Liabilities hereunder.

         SECTION 8.11 SUCCESSORS AND ASSIGNS. The provisions to this Agreement
shall be binding upon, inure to the benefit of and be enforceable by the parties
and their respective successors and permitted assigns.

         SECTION 8.12 TERMINATION. This Agreement (including, without
limitation, Article III hereof) may be terminated and the Distribution may be
amended, modified or abandoned at any time prior to the Distribution by and in
the sole discretion of IMS without the approval of ST or the shareholders of
IMS. In the event of such termination, no party shall have any liability of any
kind to any other party or any other person. After the Distribution, this
Agreement may not be terminated except by an agreement in writing signed by the
parties; PROVIDED, HOWEVER, that Article III shall not be terminated or amended
after the Distribution in respect of the third party beneficiaries thereto
without the consent of such persons.

         SECTION 8.13 SUBSIDIARIES. Each of the parties hereto shall cause to be
performed, and hereby guarantees the performance of, all actions, agreements and
obligations set forth herein to be performed by any Subsidiary of such party or
by any entity that is contemplated to be a Subsidiary of such party on and after
the Distribution Date.


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<PAGE>

         SECTION 8.14 THIRD PARTY BENEFICIARIES. Except as provided in Article
III relating to Indemnitees, this Agreement is solely for the benefit of the
parties hereto and their respective Subsidiaries and Affiliates and should not
be deemed to confer upon third parties any remedy, claim, liability,
reimbursement, claim of action or other right in excess of those existing
without reference to this Agreement.

         SECTION 8.15 TITLE AND HEADINGS. Titles and headings to sections herein
are inserted for the convenience of reference only and are not intended to be a
part of or to affect the meaning or interpretation of this Agreement.

         SECTION 8.16 EXHIBITS AND SCHEDULES. The Exhibits and Schedules shall
be construed with and as an integral part of this Agreement to the same extent
as if the same had been set forth verbatim herein.

         SECTION 8.17 GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND
CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK APPLICABLE TO
CONTRACTS MADE AND TO BE PERFORMED IN THE STATE OF NEW YORK.

         SECTION 8.18 CONSENT TO JURISDICTION. Without limiting the provisions
of Article VI hereof, each of the parties irrevocably submits to the exclusive
jurisdiction of (a) the Supreme Court of the State of New York, New York County,
and (b) the United States District Court for the Southern District of New York,
for the purposes of any suit, action or other proceeding arising out of this
Agreement or any transaction contemplated hereby. Each of the parties agrees to
commence any action, suit or proceeding relating hereto either in the United
States District Court for the Southern District of New York or if such suit,
action or other proceeding may not be brought in such court for jurisdictional
reasons, in the Supreme Court of the State of New York, New York County. Each of
the parties further agrees that service of any process, summons, notice or
document by U.S. registered mail to such party's respective address set forth
above shall be effective service of process for any action, suit or proceeding
in New York with respect to any matters to which it has submitted to
jurisdiction in this Section 8.18. Each of the parties irrevocably and
unconditionally waives any objection to the laying of venue of any action, suit
or proceeding arising out of this Agreement or the transactions contemplated
hereby in (i) the Supreme Court of the State of New York, New York County, or
(ii) the United States District Court for the Southern District of New York, and
hereby further irrevocably and unconditionally waives and agrees not to plead or
claim in any such court that any such action, suit or proceeding brought in any
such court has been brought in an inconvenient forum.

         SECTION 8.19 SEVERABILITY. In the event any one or more of the
provisions contained in this Agreement should be held invalid, illegal or
unenforceable in any respect, the validity, legality and enforceability of the
remaining provisions contained herein and therein shall not in any way be
affected or impaired thereby. The parties shall endeavor in good faith
negotiations to replace the invalid, illegal or unenforceable provisions with
valid provisions the economic effect of which comes as close as possible to that
of the invalid, illegal or unenforceable provisions.


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<PAGE>

         IN WITNESS WHEREOF, the parties have caused this Agreement to be duly
executed as of the day and year first above written.


                                         IMS HEALTH INCORPORATED


                                         By: /s/ MATTHEW L. FRIEDMAN
                                             ---------------------------
                                             Name: Matthew L. Friedman
                                             Title: Vice President


                                         SYNAVANT INC.


                                         By: /s/ JAMES C. MALONE
                                             ---------------------------
                                             Name: James C. Malone
                                             Title: Vice President


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