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VOLUME 3 GENERAL TECHNICAL ADMINISTRATION

CHAPTER 63 TITLE 14 CFR PART 65 AIRCRAFT DISPATCHER CERTIFICATION 

COURSES

Section 3 Approval, Renewal, and Oversight

3-5024 SCOPE. This section provides directives and information regarding approval, renewal,

and oversight of Federal Aviation Administration (FAA)-approved Aircraft Dispatcher 

Certification Courses in accordance with Title 14 of the Code of Federal Regulations (14 CFR)

part 65. The application and approval processes described in this section are in line with the 

requirements contained in part 65 subpart C and Volume 3, Chapter 1.

3-5025 ADDITIONAL GUIDANCE. Regional Flight Standards divisions (RFSD), Flight 

Standards (AFS) field offices, and aviation safety inspectors (ASI) with approval and oversight 

responsibility of Aircraft Dispatcher Certification Courses must review the following additional 

guidance in conjunction with this section:

• The general regulatory requirements for Aircraft Dispatcher Certification Courses 

contained in Volume 3, Chapter 63, Section 1.

• Guidance on the assignment of FAA resources to approve and maintain oversight of

an Aircraft Dispatcher Certification Course contained in Volume 3, Chapter 63, 

Section 2.

• Guidance related to certification of aircraft dispatchers contained in Volume 5, 

Chapter 5, Section 10.

• Information for Aircraft Dispatcher Certification Course operators contained in the 

current edition of AC 65-XX, FAA-Approved Aircraft Dispatcher Certification 

Courses.

3-5026 PROGRAM TRACKING AND RECORDING SUBSYSTEM (PTRS) ACTIVITY 

CODES.

A. Activity Codes Specific to Approval, Renewal, and Oversight.

1) 1377. Use PTRS activity code 1377 (TECH/ADMN/EVAL TNG COURSE INIT

(63, 65)) when conducting an initial evaluation of an Aircraft Dispatcher Certification Course 

application. Enter the name of the proposed course operator in the “Non-Cert:” field in the 

“Transmittal” portion of the PTRS. ASIs should open the PTRS activity at the beginning of the 

evaluation process and list information chronologically as appropriate until the evaluation is 

complete. This should be the rule of thumb unless otherwise determined by the ASI’s supervisor 

or office manager.

2) 1378. Use PTRS activity code 1378 (TECH/ADMN/EVAL TNG COURSE 

REVS (63, 65)) when conducting an evaluation of an Aircraft Dispatcher Certification Course 

revision. Enter the name of the course operator in the “Non-Cert:” field in the “Transmittal” 

portion of the PTRS. ASIs should open the PTRS at the beginning of the evaluation, list 

appropriate information chronologically, and close the activity when the evaluation is complete.

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This should be the rule of thumb unless otherwise determined by the ASI’s supervisor or office 

manager.

3) 1379. Use PTRS activity code 1379 (TECH/ADMIN/EVAL/TNG COURSE 

RENEWAL (65)) when renewing an Aircraft Dispatcher Certification Course approval in 

accordance with part 65, § 65.63(c). Enter the name of the course operator in the “Non-Cert:”

field in the “Transmittal” portion of the PTRS. ASIs should open the PTRS at the beginning of 

the evaluation, list appropriate information chronologically, and close the activity when the 

evaluation is complete. This should be the rule of thumb unless otherwise determined by the 

ASI’s supervisor or office manager.

4) 1667. Use PTRS activity code 1667 (SURVL/AIRM/TRNG (61, 63, 65)) when 

conducting onsite surveillance of an Aircraft Dispatcher Certification Course operator actually 

conducting the course. In accordance with the National Work Program Guidelines (NPG) 

beginning in Fiscal Year (FY) 2014, this PTRS activity is required at least once annually. Enter 

the name of the course operator in the “Non-Cert:” field in the “Transmittal” portion of the 

PTRS. ASIs should open and close the PTRS activity on the date the surveillance is conducted, 

unless conducting onsite surveillance over the course of two or more days. When an ASI has 

negative findings through surveillance, the ASI should close the initial PTRS activity and use a 

followup activity to record corrections made by the course operator.

5) 1692. Use PTRS activity code 1692 (SURVL/MISC/APRVD TRNG COURSE 

(63, 65)) when performing any other surveillance/oversight activities such as the ones listed 

below. Enter the name of the course operator in the “Non-Cert:” field in the “Transmittal” 

portion of the PTRS. ASIs should open and close these PTRS activities at their discretion or as 

otherwise determined by their supervisor or office manager:

• Training facility inspections.

• General courseware/content/curriculum review.

• Review of student records and reports required by § 65.70.

• The withdrawal or cancellation of approval of a course.

B. General Activity Codes Associated with Aircraft Dispatcher Certification.

• 1513, CERT/AIRM/ATP LTR COMPETENCY (part 65).

• 1524, CERT/AIRM/DISPATCHER (part 65).

C. PTRS Comments. The purpose of PTRS comments is to relay safety information and 

data pertinent to the task being performed, evaluated, or investigated. Comments including ASIs’ 

opinions may be included when they are relevant and add value. When commenting in the PTRS, 

ASIs must be clear, concise, and factual. Do not exaggerate or overemphasize facts and avoid 

dramatic statements. Use words such as “acceptable” and “adequate” to describe positive 

inspection outcomes. Avoid adjectives such as “great” or “excellent.” When describing negative 

outcomes, use words like “unsatisfactory” or “unacceptable.” Avoid words such as “terrible” or 

“awful.” Inspectors should also avoid the use of adverbs like “very,” “really,” or “extremely” 

and limit expressions of personal opinion to only what is absolutely necessary to convey the 

situation. Remember that PTRS comments are a matter of record and can be viewed by a 

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multitude of FAA personnel. PTRS comments may also be subject to the Freedom of 

Information Act (FOIA). Refer to the current edition of the PTRS Procedures Manual-Reissue, 

Chapter 1, Section 3.

1) Primary Area. When commenting, ASIs must select a primary area in the 

comment section of the PTRS. Unfortunately, Enhanced Flight Standards Automation System 

(eFSAS) does not currently contain a primary area specific to an FAA-approved Aircraft 

Dispatcher Certification Course, which falls under the category of a noncertificated entity. ASIs 

will select primary area “E” (Air Agency), which is the selectable entity that most resembles an 

Aircraft Dispatcher Certification Course. In order to address the discrepancy, make at least one 

comment selecting the keyword “719 Other/Remarks – Operations” and then state that the course 

operator is a noncertificated FAA-approved training course, not an Air Agency.

2) Key Words and Opinion Codes. ASIs will use their discretion when selecting 

keywords and opinion codes, unless otherwise directed in this section.

3-5027 ENHANCED VITAL INFORMATION DATABASE (eVID). ASIs, with approval 

and oversight responsibility of an Aircraft Dispatcher Certification Course, will enter the 

appropriate information into the eVID by accessing the “Non-Certificated” link under “eVID” on 

the left hand side of the eFSAS home page. Follow the steps below.

A. Add a New Course Operator:

1) Enter the FAA approving office information (e.g., EA15).

2) Enter the airport code of the airport closest to the course operator. For airports 

located within the 48 contiguous United States, enter the three-letter airport identifier (e.g., JFK). 

For airports located outside of the 48 contiguous states, use the four-letter International Civil 

Aviation Organization (ICAO) airport identifier (e.g., PANC).

3) Enter the activity code “FADT,” which corresponds to “FAR 65 Aircraft 

Dispatcher Training.”

4) Enter the name of the course operator.

5) Click on the “Add New” button.

6) Enter the information as required on the general information page.

B. Update an Existing Course Operator:

1) Enter the FAA approving office information.

2) Enter the activity code “FADT.”

3) Select the desired course from the display.

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4) Update the desired information.

5) Update the validation date based on the date the new information was entered into

the eVID.

C. The eVID User Manual and Vital Information Subsystem Procedures Manual 

(VPM). User manuals are available on the eFSAS home page. The eVID user manual and the 

VPM are the primary information sources for populating eVID. In both manuals, information 

related to Aircraft Dispatcher Certification Courses is available in the “Non-Certificated” 

section/chapter of each manual. Information contained in this chapter is based on the eVID user 

manual and the VPM. When in doubt, ASIs must refer to the eVID user manual and/or the VPM 

for information on populating eVID.

3-5028 APPLICATION REQUIREMENTS. Application requirements for initial approval or 

renewal of an Aircraft Dispatcher Certification Course are contained in § 65.6; Volume 3, 

Chapter 63, Section 1; and this section. Additionally, information on the application process for 

course operators and course applicants is available in AC 65-XX. Applicants will typically seek 

approval from an FAA AFS field office located in the geographic area in which applicant desires 

to conduct the course. The original (initial) approval process for an Aircraft Dispatcher 

Certification Course will typically require a minimum of 120 days from the date the course 

applicant submits its application.

A. Determination of Appropriate Staffing. AFS field office and RFSD responsibilities 

for assigning appropriate ASI resources for approval and oversight of an Aircraft Dispatcher 

Certification Course are contained in Volume 3, Chapter 63, Section 2.

1) Initial Approval of a Course. When an applicant for approval of an Aircraft 

Dispatcher Certification Course contacts an AFS field office, the office manager will assign an 

Aviation Safety Inspector–Aircraft Dispatcher (ASI-AD) to communicate with the applicant and 

review the application package. If the application process is successful, the AFS field office

becomes the FAA approving office and the office manager will ultimately assign the ASI-AD to 

be the Dispatch Course Program Manager (DCPM). An office manager’s field office that does 

not have ASI-AD must review Volume 3, Chapter 63, Section 2, and contact the RFSD.

2) Renewal of a Course Approval. When an Aircraft Dispatcher Certification 

Course operator applies to the FAA approving office for renewal of the course approval, the 

office manager will assign an ASI-AD (typically the DCPM) to evaluate the application. If there 

is no ASI-AD located in the field office, the office manager must review Volume 3, Chapter 63, 

Section 2, and contact the RFSD.

B. Contents of an Application Package. An application package for initial approval, 

renewal, or revision of an FAA-approved Aircraft Dispatcher Certification Course must include 

a Letter of Intent for an initial approval or a letter requesting the renewal or revision to an 

existing approval.

1) A Letter of Intent for initial approval must include at least the following 

information:

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• The proposed name of the course operator;

• The proposed location of the course training facility;

• The name(s), address, telephone number, and email address of the owner(s) of 

the course; and

• The proposed date the applicant desires to begin conducting the course.

2) A letter requesting approval of a course revision or renewal of a course approval 

for an existing course must contain:

• The name of the course operator;

• The name(s), address, telephone number, and email address of the owner(s) of 

the course; and

• For a course revision, the revision number and the date on which the revision 

becomes effective.

3) In accordance with § 65.63, all application packages must contain:

• Two copies of the certification course outline (referred to as the training 

course outline (TCO) in this section) required under § 65.61(b);

• A description of the training facility; and

• A list of instructors, along with the résumé of each instructor.

3-5029 TCO—COURSE CONTENT AND MINIMUM HOURS. Section 65.61(b) requires 

an FAA-approved TCO and subsequent revisions to describe the major topics and subtopics of 

the course and provide the number of proposed hours for each topic and subtopic. Each TCO 

must include a List of Effective Pages (LEP) that reflects the current date of each page contained 

in the TCO. TCOs must also include at least:

• The methods of instruction (e.g., instructor-led or computer-based);

• Type of courseware to be used (e.g., PowerPoint presentations or handouts);

• Evaluation requirements such as testing;

• Successful completion standards;

• A sample of a written statement of graduation; and

• Written statement of graduation revalidation criteria.

A. Required Training Hours. Section 65.61(a)(2) requires a minimum of 200 hours of 

instruction. The course operator may offer more hours of instruction than the minimum required. 

All hours of instruction, including those beyond the minimum requirement, are subject to FAA

approval as part of the TCO.

B. Credit for Previous Experience or Training. Section 65.61(d) allows a student to 

substitute previous experience or training for a portion of the minimum 200 hours of required 

training. An FAA-approved Aircraft Dispatcher Certification Course operator may grant the 

student credit, provided the course operator develops specific criteria by which to determine the 

amount of appropriate credit to grant. The course operator may determine the number of hours of 

credit to grant a particular student based on an evaluation of the student’s previous experience 

and/or training. The basis for the credit and substitution criteria is subject to approval by the 

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FAA as part of the TCO. In addition, the maximum number of hours the course operator will 

grant any student must be included in the criteria. This is required to maintain compliance with 

§ 65.61(b)).

1) The course outline must contain details on the methods the course operator will 

use to evaluate a student for the purpose of providing substitution credit (e.g., a test). Credit 

hours should not exceed one half of the hours of instruction required by 14 CFR part 121 and

§ 65.61(a)(2), and no credit may be given for part 65 appendix A, section VIII, Practical 

Dispatch Applications, or any of the topics contained therein, due to the criticality of the content.

2) The course outline must contain specific criteria related to the maximum amount 

of credit given in each subject area. For example:

• Up to 8 hours of credit on the topic of regulations for an individual who has 

documented experience in providing instruction on this topic, as required by 

part 121 subpart N.

• Up to 5 hours of credit for the topic of regulations for an individual who holds 

an Airline Transport Pilot (ATP) Certificate.

3) If combined with Interactive Remote Instruction (IRI), the combination of credit 

hours and IRI may not exceed 50 percent of the total FAA-approved hours of instruction.

4) The course operator may also use a matrix to establish credit criteria. See 

Figure 3-176, Sample Credit Matrix.

5) Any time a course operator grants a student credit for previous experience or 

training, the course operator must include it in the student’s record, and/or the total number of 

credit hours granted to the student along with the basis for the credit.

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Figure 3-176. Sample Credit Matrix

Credit for Previous Experience and Training – Academic, Military, or Industry

Area of knowledge and training hour credit based on documented previous experience. The 

number of hours depicted in the matrix represents the maximum allowable credit per subject.

Appendix A Subject Maximum Credit Per Area of Knowledge

Regulations 8

Meteorology 20

Navigation 4

Aircraft 12

Communications 4

Air Traffic Control 4

Emergency and Abnormal Procedures 4

Total Maximum Credit for Previous Formal 

Training Allowed

56

Previous Training and Experience Based on Airman’s Certificates Held

Area of knowledge and training hour credit. The number of hours depicted in the matrix 

represents the maximum allowable credit per subject. Credit for each type of certificate may not 

be combined. Credit for previous experience and training in conjunction with an airman 

certificate cannot be combined with credit for previous academic, military, or industry training.

Appendix A Subject Private 

Pilot

Comm. 

Pilot

Comm. Pilot w/ 

Instrument Rating

ATP A&P

Regulations 1 2 2 5 1

Meteorology 2 2 2 5 No Credit

Navigation 1 2 4 5 No Credit

Aircraft 1 2 2 5 6

Communications 1 1 2 5 No Credit

Air Traffic Control 1 1 2 5 No Credit

Emergency and Abnormal 

Procedures

No 

Credit

1 2 5

No Credit

Total Credit Allowed 8 11 16 35 7

NOTE: These are just examples. Section 65.61 allows an Aircraft Dispatcher 

Certification Course operator to determine the number of hours of credit based on 

an evaluation of a student’s prior experience or training. However, the criteria and 

maximum allowable credit hours are subject to FAA approval. FAA approval is 

based strictly on the course operator’s credit criteria and maximum number of 

hours, not on an individual student’s prior experience or training.

C. Methods of Instruction. A TCO must include a description of the methods of 

instruction the course operator will use. Instructional methods include but are not limited to:

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• Lecture,

• Computer-based,

• Discussion,

• Scenario-based, and

• Demonstration performance.

D. Courseware. Courseware is the instructional material developed by the course 

operator for each subject, topic, and subtopic. Courseware should be appropriately labeled for 

each subject, topic, and subtopic, and should contain enough details to enable each instructor to 

provide standardized and detailed instruction. Each course operator must maintain its courseware 

and keep it current. Courseware revisions must be appropriately identified by revision numbers.

Courseware is subject to acceptance by the FAA. DCPMs should periodically review and 

reevaluate courseware content to ensure continued adequacy and compliance with regulatory 

requirements and FAA standards. At any time a DCPM determines courseware to be 

unacceptable, the DCPM will notify the course operator in writing, provide an explanation of 

deficiencies, and provide the operator with a timeframe during which the operator is expected to 

correct the courseware. Courseware for an Aircraft Dispatcher Certification Course should 

contain the following:

• Lesson plans that flow in a logical sequence,

• Instructor guides,

• Audiovisual materials,

• Training manuals,

• Workbooks,

• Airplane Flight Manuals (AFM),

• Operations specifications (OpSpecs),

• General Operations Manual (GOM),

• Current FAA-S-8081-10, Aircraft Dispatcher Practical Test Standards (PTS),

• Handouts, and

• Any other materials used to support the training curriculum.

E. Student Evaluation Methods. A course operator’s student evaluation methods must 

provide an adequate means of assessing an individual’s cognitive skills and overall 

comprehension of the instruction provided. The desired outcome is that each student will have a 

solid foundation of knowledge and understanding of the topic and subtopics required by part 65 

appendix A. Examples of evaluation methods include, but are not limited to:

• Oral examination,

• Written examination,

• Weight and Balance (W&B) computations,

• Manual flight planning scenarios, and

• Simulate captain’s briefing.

F. Successful Completion Standards. Section 65.17 requires a minimum passing grade 

for each test to be 70 percent. This requirement applies to the Aircraft Dispatcher Knowledge 

Test (ADX Knowledge Test) and the Aircraft Dispatcher Practical Test. Aircraft Dispatcher 

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Certification Course operators may require a higher passing grade. However, at no time may an 

operator’s passing grade requirements be less than 70 percent. In addition to minimum required 

testing scores, course operators should provide students with minimum standards for overall 

course completion as well as standards for completion of individual assignments and scenarios.

G. Statement of Graduation. An FAA-approved Aircraft Dispatcher Certification 

Course operator must provide each student who successfully completes the course with a written 

statement of graduation, which is valid for 90 days. The course operator may revalidate the 

statement of graduation for an additional 90 days in accordance with § 65.70(b). A course 

operator will typically issue a statement of graduation in the form of a graduation certificate or 

diploma.

1) Required Contents. Each statement of graduation must contain a statement that 

attests to the student’s successful completion of the course and the number of course hours 

administered to the student.

a) The statement of graduation (also referred to as a graduation certificate in 

§ 65.70(b)) must contain a signature by an authorized representative of the course operator 

attesting to the applicant’s successful completion of the Aircraft Dispatcher Certification Course.

b) The statement of graduation must contain the total number of hours of 

instruction administered to the student.

c) The statement of graduation must contain or have attached to it all of the 

topics and subtopics for which a student has been given credit allowed by § 65.61(d). If included 

as an attachment, the student will present the attachment along with a copy of the statement of 

graduation to the examiner who administers the Aircraft Dispatcher Practical Test. In 

conjunction with the requirements contained in the Aircraft Dispatcher PTS, examiners will 

focus attention on the topics for which a student has been given credit, to determine if the student 

has an adequate level of understanding of those topics. (See Volume 13, Chapter 4, for guidance 

related to examiners who administer the Aircraft Dispatcher Practical Test.)

2) Revalidation Criteria. Section 65.70(b) allows an Aircraft Dispatcher 

Certification Course operator to revalidate a graduation certificate after 90 days, for an additional 

90 days, if the course operator determines that the student remains proficient in the subject areas 

listed in part 65 appendix A. The revalidation methods the course operator uses, such as a test, 

must be consistent and should be part of FAA-approved Aircraft Dispatcher Certification 

Course. The revalidation methods utilized by the course operator must be comprehensive enough 

to allow the course operator to reasonably establish that the student has in fact remained 

proficient in all subject areas listed in part 65 appendix A.

3-5030 INSTRUCTORS. Section 65.67 requires Aircraft Dispatcher Certification Course

operators to have adequate qualified personnel. The adequacy and suitability of an instructor’s 

qualifications is determined by the DCPM.

A. List of Qualified Instructors. In accordance with § 65.63(a)(4), a course operator 

must maintain a current list of qualified instructors, including résumés for each instructor. In 

accordance with the requirements of § 65.63(d), a course operator must notify the DCPM in 

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writing of any revision to the list of qualified instructors. DCPMs may establish minimum 

notification time standards. However, the maximum notification time should not exceed 

14 calendar-days.

B. Instructor who Holds an Aircraft Dispatcher Certificate. In accordance with 

§ 65.67(a)(1), each Aircraft Dispatcher Certification Course operator must have at least one 

instructor who holds an Aircraft Dispatcher Certificate and is available to coordinate all training 

course instruction.

C. Student to Instructor Ratio. The ratio of students to instructors may not exceed 

25 to 1.

D. Practical Dispatch Applications. The instructor who teaches the Practical Dispatch 

Applications area of part 65 appendix A must hold an Aircraft Dispatcher Certificate.

E. Knowledge of Training Policies. Instructors must know the course operator’s 

training policies and procedures and how to complete required training forms.

F. Knowledge of Topics and Subtopics. Instructors must be knowledgeable in the 

specific topics and subtopics of instruction and must be able to present the material in a logical, 

clear, and organized manner.

G. Use of Courseware and Lesson Plans. In order to maintain consistency and 

standardization of instruction, instructors must use the course operator’s courseware and follow 

the applicable lesson plans, guides, or other training aids. This will ensure that the material is 

properly presented as designed.

3-5031 TRAINING FACILITIES. Each FAA-approved Aircraft Dispatcher Certification 

Course operator or new course applicant must have facilities, equipment, and materials adequate 

to provide each student the theoretical and practical aspects of aircraft dispatching. An Aircraft 

Dispatcher Certification Course training facility must be available for inspection by the 

Administrator at any time. In accordance with § 65.65, each training facility, including all rooms 

and spaces, must meet the following minimum requirements:

• Be temperature controlled;

• Be lighted;

• Be ventilated;

• Be free from distraction; and

• Conform to all local building, sanitation, and health codes.

A. Adequate Workspace. Students must be provided with adequate workspace, 

equipment, and materials to complete intricate calculations related to aircraft performance and 

flight planning. The work space must provide each student with enough room to properly use all 

necessary aeronautical charts and reference materials.

B. Adequate Facilities. Training facilities should provide a safe and clean environment 

that is conducive to learning. Student access to emergency exits and adequate facilities for 

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physiological needs is required at all times. If there is no cell phone access, the facility must have 

means to contact the appropriate personnel by telephone in case of an emergency. When 

determining the adequacy of a training facility, DCPMs and ASIs must use common sense.

1) Temperature Controlled. Each training facility, room, and/or space must be 

maintained at a comfortable temperature. This is typically within the range of 68 to 76 degrees

Fahrenheit. This range comes from the Occupational Safety and Health Act of 1970 (OSH Act)

recommended temperatures for the workplace. Temperature controls must not present a hazard 

and must control the temperature in the entire room or training space. In other words, an old,

small space heater in the corner of a large training room does not constitute adequate temperature 

control.

2) Lighted. Each training facility, room, and/or space must have adequate lighting to 

provide each student with the proper lighting for viewing any written material and/or other 

training courseware.

3) Ventilated. Each training facility, room, and/or space must have adequate 

ventilation that provides air circulation.

4) Free from Distraction. Each training facility, room, and/or space should provide 

a clean and quiet environment that allows each student an unobstructed view of training 

presentations. Training facilities, rooms, and/or spaces should be conducive to a student’s overall 

ability to concentrate. Each training facility, room, and/or space must be located so that the 

students in that facility are not distracted by the instruction conducted in other rooms.

5) Conformance with Local Building, Sanitation, and Health Codes. It is the 

course operator’s responsibility to verify that the training facility conforms to all local building, 

sanitation, and health codes. The course operator must be able to provide proof of conformance 

with these codes upon request by the Administrator.

C. Location of Approved Facility. An FAA-approved Aircraft Dispatcher Certification 

Course is subject to continual oversight by the FAA. Therefore, with limited exception, the 

course facility must be located within the geographic area of responsibility of the FAA approving 

office (see subparagraph 3-5031D and Volume 3, Chapter 63, Section 2). This is required to 

allow the DCPM to conduct required onsite surveillance at least once annually, and thereafter 

anytime the DCPM deems it necessary.

D. Temporary Authorization to Conduct a Course at a Facility Located Outside the 

Geographic Area of Responsibility of the Approving Office. If an Aircraft Dispatcher 

Certification Course operator has a need to administer its course outside of the geographic area 

of responsibility of the FAA approving office, the office may consider authorizing this on a 

case-by-case basis, provided it does not affect the DCPM’s ability to maintain adequate oversight 

of the course through onsite surveillance whenever necessary. An FAA approving office may not 

authorize a course operator to conduct the course outside of the office’s geographic area of 

responsibility on an ongoing basis. This type of course activity requires a separate approval of 

the certification course by an AFS field office in whose geographic area the course operator 

desires to conduct the course. If an FAA approving office desires to allow an Aircraft Dispatcher 

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Certification Course operator to conduct its FAA-approved course at a facility located outside of 

the office’s geographic area of responsibility on a case-by-case basis, the approving office must 

first ensure the following:

1) Continuing Ability to Maintain Oversight. The manager of the FAA approving 

office will ensure that the DCPM is able to maintain adequate oversight of the course while the 

course operator administers it at a facility located outside of the approving office’s geographic 

area of responsibility. Adequate oversight includes onsite surveillance.

a) The DCPM may conduct surveillance.

b) The DCPM, through his or her office manager, may request surveillance 

assistance from an ASI-AD located at the AFS field office in whose geographic area of 

responsibility the course operator desires to conduct the course. The DCPM’s office manager

will request the ASI-AD’s assistance through his or her office manager.

c) The DCPM’s office manager may request assistance from the appropriate 

RFSD in locating an ASI-AD within the region that contains the training location desired by the 

course operator.

d) ASI-ADs conducting surveillance at a location outside of the geographic area 

of responsibility of the FAA approving office are conducting the surveillance on behalf of the 

DCPM. ASI-ADs conducting surveillance on behalf of a DCPM will document the surveillance 

as a Planned Inspection Item (P-Item) utilizing PTRS activity code 1667. (See also 

subparagraph 3-5041B.) After completing surveillance on behalf of the DCPM, the ASI-AD 

will provide the DCPM with the appropriate PTRS information.

e) If there is no ability to conduct surveillance of the course, the FAA approving 

office may not authorize the course operator to conduct the course outside of office’s geographic 

area of responsibility.

2) Adequate Time for Coordination. Coordinating oversight and surveillance of a 

course, as it is conducted outside of the geographic area of the FAA approving office, requires 

time. When surveillance assistance is necessary, coordination requires official correspondence 

between AFS field offices and possibly with an RFSD. Requests for surveillance assistance also 

involve coordinating work schedules. When the DCPM is able to conduct surveillance of the 

course outside of the geographic area of responsibility of the FAA approving office, time is also 

needed to authorize and coordinate travel. DCPMs will inform the course operator of all 

coordination requirements.

3) Responsibility for Coordination. The manager of the FAA approving office of 

the Aircraft Dispatcher Certification Course is ultimately responsible for all official 

communication and coordination of resources associated with the conduct of the approved 

course. The office manager will accomplish all official communication and coordination with 

other AFS field offices and RFSDs in writing. When requesting surveillance assistance from 

another office, the office manager of the FAA approving office (the requesting office) will make 

the request by memo to the office manager from whom the surveillance assistance is being 

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requested. Office managers accepting or denying requests for surveillance assistance will 

respond by returning the memo.

4) Temporary Authorization. The office manager will grant authorization to the 

course operator to conduct a single course application of the course outside of the geographic 

area of responsibility via a temporary letter of agreement (LOA) (See Figure 3-180). The DCPM 

will prepare the LOA for signature by the office manager. Temporary authorizations to conduct 

an Aircraft Dispatcher Certification Course may only be issued on a case-by-case basis. The 

temporary authorization will be for a single application of the course in its entirety. The course 

operator may conduct a single application of the course over a specified period of time. The 

expiration date on the temporary LOA will be based on the estimated time of course completion.

3-5032 INTERACTIVE REMOTE INSTRUCTION (IRI). For the purposes of Aircraft 

Dispatcher Certification Courses, the term IRI is used to describe a method of interactive 

instruction specifically designed to be delivered remotely, as opposed to being delivered by an 

instructor collocated with students in a traditional classroom.

A. The Difference Between IRI and Distance Learning. IRI is not the same as 

Distance Learning. In accordance with FAA policy, the term “Distance Learning” is used to 

describe learning that is accomplished by any training method not including an instructor and a 

gathering of trainees collocated in a traditional classroom. The fundamental difference between 

Distance Learning and IRI is that IRI places the emphasis on instruction, which must be provided

by the course operator, while Distance Learning places the emphasis on learning and training 

which is accomplished by the student. Additionally, IRI requires instruction to be interactive. 

Interactive delivery methods are not necessarily a requirement for Distance Learning.

B. What Qualifies as Instruction in Accordance With the Requirements of § 65.61.

1) IRI Qualifies as Instruction. An Aircraft Dispatcher Certification Course 

operator may use IRI to administer a portion of the minimum hours of instruction required by 

§ 65.61. The remaining portion of the instruction must be administered by a qualified instructor 

and provided in a traditional classroom setting. The portion of instruction that may be 

administered via IRI is described in paragraph 3-5033 below.

2) Distance Learning does not Qualify as Instruction for the Purposes of 

Aircraft Dispatcher Certification and the Requirements of § 65.61. Training accomplished 

via Distance Learning may not be counted towards the minimum hours of instruction required by 

§ 65.61. However, Distance Learning may be used for training that is part of an Aircraft 

Dispatcher Certification Course, provided the training is in addition to the minimum required 

hours of instruction.

3-5033 REQUIREMENTS FOR IRI.

A. Must be Clearly Depicted in the TCO. All topics and subtopics that are approved 

by the FAA to be administered via IRI must be clearly depicted as such in the course operator’s 

FAA-approved TCO.

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B. Must Provide an Equivalent Level of Instruction. IRI must provide an equivalent 

or greater level of instruction to that which would be delivered by an instructor in a traditional 

classroom setting. IRI may not include any form of “home study” or “self-study.” Study is what 

a student does to gain knowledge or to prepare for testing. Instruction is what a course operator 

must provide a student in accordance with the requirements of § 65.61.

C. Maximum Use of IRI.

1) IRI may not exceed 50 percent of the total FAA-approved hours of instruction. 

This includes those hours in excess of the minimum 200 hours required by § 65.61(a)(2). For 

example, if the course includes a total of 220 hours of instruction, IRI may consist of up to 

110 hours.

2) If combined with the credit hours allowed by § 65.61(d), the combination of IRI 

and credit hours may not exceed 50 percent of the total FAA-approved hours of instruction.

D. Limitations on Instruction. As a matter of policy, the FAA places the following 

limitations on IRI for aircraft dispatcher certification:

1) May Not be Used as the Sole Means of Instruction for Any Area of 

Knowledge. A course operator may not use IRI as the sole means of instruction in any area of 

knowledge required by part 65 appendix A. The areas of knowledge are represented by sections 

numbered I-VII within part 65 appendix A. Each area of knowledge contains numerous topics 

(also referred to as subjects in § 65.61(c)). A course operator may administer the majority of a 

particular topic (except those contained in part 65 appendix A, section VIII) via IRI, provided the 

course operator has significant evaluation criteria to ensure the student has a good understanding 

and can demonstrate having adequate knowledge in that topic.

2) May Not be Used to Administer Any Instruction in the Area of Practical 

Dispatch Applications. The area of knowledge contained in part 65 appendix A, section VIII, 

Practical Dispatch Applications, is perhaps the most critical for aircraft dispatcher certification. 

As a matter of policy, the FAA approving office may not approve a course operator to use IRI to 

deliver any instruction in the area of Practical Dispatch Applications, set forth in part 65 

appendix A, section VIII. This area of knowledge, including all topics contained therein, must be 

administered via traditional classroom training at the course operator’s FAA-approved training 

facility by an instructor who holds an Aircraft Dispatcher Certificate. This is necessary to allow 

full instructor-student interaction and to ensure students are fully engaged in the lessons, thus 

maximizing student comprehension.

E. Training Objectives and Performance Criteria. IRI must contain clearly defined 

knowledge and cognitive training objectives and performance criteria.

1) Objectives must include at least the following:

• Students are able to recall and recognize topics administered via IRI;

• Students are able to comprehend topics administered via IRI; and

• Students are able to apply the knowledge gained via IRI.

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2) Performance criteria must ensure students are able to demonstrate their ability to 

apply the knowledge gained via IRI.

F. Definitive Evaluation Standards. IRI must contain definitive validation testing and 

methodology for verifying that the training objectives have been met and that students have the 

required level of knowledge in each topic and subtopic. Evaluation standards must include 

assessment of an individual’s practical application of the knowledge gained through IRI.

G. Student Controls. IRI must include controls that ensure that the student of record is 

the one completing the lessons. An example of a control would be interactive software that 

requires a student to have a unique user name and password.

H. Student Access to Instructors. All students receiving instruction via IRI must have 

open access to the instructor who has overall responsibility for each area and topic. In order to 

provide an equivalent level of instruction to that which is administered in a traditional classroom, 

“open access” means that students have unrestricted and timely access to the instructor, who 

must be available to resolve student’s questions. Open access may include medium such as email 

and telecommunication.

I. Documentation in Student Record. Section 65.70 requires an Aircraft Dispatcher 

Certification Course operator to maintain a record for each student that includes a chronological 

log of instructors and subjects (areas and topics) covered. In order to maintain compliance with 

§ 65.70(a), course operators must list a responsible instructor for each subject administered via 

IRI. Course operators should also document the subjects that were administered via IRI.

3-5034 AIRCRAFT DISPATCHER CERTIFICATION COURSES EMBEDDED IN 

COLLEGIATE PROGRAMS. Colleges and universities that desire to include an 

FAA-approved Aircraft Dispatcher Certification Course as part of an academic program must 

comply with all of the requirements of part 65 subpart C and appendix A and should follow the 

requirements contained in AC 65-XX. As far as FAA approval is concerned, each Aircraft 

Dispatcher Certification course is treated as a separate entity, whether it is embedded in a 

collegiate program or not. All Aircraft Dispatcher Certification Course operators are required to 

comply with all of the requirements of part 65 subpart C and appendix A. Therefore, these 

requirements apply directly to Aircraft Dispatcher Certification Courses affiliated with a college 

or university.

A. FAA Approving Office Responsibility. The FAA approving office, through the 

DCPM, must ensure each Aircraft Dispatcher Certification Course operator continues to meet all 

of the requirements of part 65 subpart C and appendix A. DCPMs must be particularly diligent in 

ensuring collegiate programs adhere to the requirements for facilities (§ 65.65), instructor 

certification (§ 65.67), and student-to-instructor ratio (§ 65.67(a)(2)). Challenges to these 

requirements can occur when part 65 appendix A subjects that are required for an Aircraft 

Dispatcher Certification Course (e.g. Meteorology, Aircraft Performance, and Air Traffic 

Control) are also part of other aviation-related curricula.

B. Instruction Requirements. All instruction that is part of an Aircraft Dispatcher 

Certification Course, including one embedded in a collegiate program, must be administered in 

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accordance with part 65 subpart C and appendix A. Any instruction administered contrary to 

these requirements does not qualify towards the minimum hours of instruction required by 

§ 65.61(a)(2), or toward any hours in excess of the minimum required, if those hours are part of 

the FAA-approved TCO.

1) Instruction That May be Included in the Minimum Hours Required by 

§ 65.61(a)(2). Any instruction in the areas, topics, and subtopics required by part 65 appendix A 

that is administered in accordance with the requirements of part 65 subpart C, including the 

student-to-instructor ratio of no more than 25 to 1, may be included in the minimum hours of 

instruction required by § 65.61(a)(2).

2) Instruction That May Not be Included in the Minimum Hours, but May be 

Considered for Credit as Previous Training in Accordance With § 65.61(d). Instruction 

provided in a collegiate program that contains some or all of the required topics and subtopics of 

part 65 appendix A, but does not meet all of the requirements of part 65 subpart C, may not be 

included in or counted toward the 200 minimum hours of instruction required by § 65.61(a)(2).

However, an Aircraft Dispatcher Certification Course operator may grant a student some credit 

for successfully completed aviation collegiate program courses that include the topics and 

subtopics required by part 65 appendix A, provided the course operator has the appropriate credit 

criteria in its FAA-approved TCO. (See subparagraph 3-5029B and Figure 3-176.)

3-5035 COURSE OPERATOR RECORDKEEPING REQUIREMENTS. Each Aircraft 

Dispatcher Certification Course operator is required to maintain compliance with the 

recordkeeping requirements of § 65.70. The course operator must describe in its FAA-approved 

course (or in its application for approval of a course) how it intends to comply with these 

requirements. The course operator’s description should be in the form of a statement of 

compliance with each of the § 65.70 requirements.

A. Student Record.

1) Chronological Log. Each student record must contain a chronological log of all 

instructors, subjects covered, course examinations, and results. The chronological log applies to 

subjects covered through IRI.

2) Hours of Instruction. Each student record must include the total number of hours 

of instruction provided, including any credit provided in accordance with § 65.61, for 

substitution of previous experience or training.

3) Record Retention. The course operator must retain each student record for at 

least 3 years after the student’s graduation from the course.

B. Annual Report. An Aircraft Dispatcher Certification Course operator must prepare 

an annual report for its records and for transmission to the FAA approving office. The course 

operator must transmit the annual report no later than January 31 of each year. Each annual 

report must contain the following information from the previous year:

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• The names of all students who graduated, along with the results of their Aircraft 

Dispatcher Certification Courses.

• The names of all of the students who failed or withdrew, along with the results of 

their Aircraft Dispatcher Certification Courses or the reasons for their withdrawal.

3-5036 AIRCRAFT DISPATCHER CERTIFICATION COURSE OPERATORS 

SERVING AS DESIGNATED AIRCRAFT DISPATCHER EXAMINERS (DADE). When 

an owner, operator, or employee of an FAA-approved Aircraft Dispatcher Certification Course is 

also authorized as a DADE, the different responsibilities of each role become interrelated. There 

becomes a fine line between the role as a part 65 course owner, operator, or employee who is 

subject to the regulatory authority of the Administrator and the role as a 14 CFR part 183 DADE 

who is a representative of that Administrator. A course owner, operator, or employee who is also 

a DADE must ensure at all times that the responsibility for regulatory compliance as an Aircraft 

Dispatcher Certification Course operator does not conflict with the responsibility and authority 

of being a representative of the Administrator.

A. Certification Course Operator’s Responsibility as an Entity Regulated by the 

Administrator. An owner, operator, or employee of an FAA-approved Aircraft Dispatcher 

Certification Course is responsible for regulatory compliance and is subject to approval and 

regulatory oversight by the Administrator.

B. DADE’s Responsibility as a Representative of the Administrator. A DADE is a 

representative of the Administrator, and as such must always be conscious of that authority and 

the responsibility that goes with it. This is the case even when the DADE is not necessarily 

exercising the privileges of his or her designee authority.

1) Must Maintain Conduct Befitting a Representative of the FAA. When acting 

in the capacity of an Aircraft Dispatcher Certification course owner, operator, or employee, an 

individual who is also a DADE must maintain compliance with part 65 while continuing to 

conduct him or herself in a manner befitting a representative of the FAA.

2) May Not Act in a Manner That Reflects Poorly on the FAA. A DADE must 

not act in a manner that reflects poorly on the FAA, such as a failure to maintain a reputation for 

integrity and dependability within the aviation industry and community.

3) May Not Instruct and Test the Same Individual. A DADE who is also an 

instructor for an Aircraft Dispatcher Certification Course may not administer the Aircraft 

Dispatcher Practical Test to any student whom the DADE has also provided instruction to. This 

is necessary to ensure adequate and objective evaluation of the applicant by a DADE. (See also 

Volume 13, Chapter 3, Section 2.)

C. Responsibility of the FAA. When an Aircraft Dispatcher Certification Course owner, 

operator, or employee is also a DADE who tests the course graduates, the DCPM should also be 

the FAA managing specialist of the DADE. This will enable that inspector to verify that the 

duties and responsibilities as a DADE do not conflict with an individual’s duties and 

responsibilities as a course owner or operator. In addition, having oversight responsibility for 

both the course operator and the DADE will allow the inspector to have unfettered access to the 

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DADE’s testing records as well as the course operator’s student records. DCPM access to 

Aircraft Dispatcher Certification Course operator records and FAA managing specialist access to 

DADE records are normal functions of oversight. DCPMs/FAA managing specialists must 

ensure that a DADE never administers the Aircraft Dispatcher Practical Test to any individual to 

whom the DADE has provided instruction on any of the subjects, topics, or subtopics required by 

part 65 appendix A.

3-5037 GRANT APPROVAL TO CONDUCT A PART 65 AIRCRAFT DISPATCHER 

CERTIFICATION COURSE. FAA AFS field offices may grant approval to conduct an 

Aircraft Dispatcher Certification Course to a course operator or applicant who meets the 

requirements of part 65 subpart C, part 65 appendix A, and this order. The course operator 

should also meet the requirements of AC 65-XX.

A. Initial Approval. When an applicant for initial approval of an Aircraft Dispatcher 

Certification Course successfully completes the application process, an AFS field office will 

grant approval to conduct the course by issuing a letter of approval. The DCPM will stamp (or 

otherwise notate) approval on the TCO LEP and then sign the LEP. The DCPM will attach the 

signed LEP to the approval letter and send it via certified mail. The office manager will 

determine who signs the approval letter. See Figure 3-177, Sample Initial Approval Letter.

1) PTRS for Approval. The DCPM will complete PTRS activity 1377 in 

accordance with paragraph 3-5026.

2) Course Information for eVID. The DCPM will enter the appropriate course 

information into the eVID in accordance with subparagraph 3-5027A.

3) Observation (Surveillance) During Initial Course Administration. The DCPM 

must observe a minimum of 25 percent of the course at its initial administration. A portion of the 

observation must include observing the administration of the Practical Dispatch Applications 

area of knowledge required by part 65 appendix A, section VIII.

B. Renew an Aircraft Dispatcher Certification Course Approval. In accordance with 

§ 65.63(c), an Aircraft Dispatcher Certification Course operator must submit an application for 

course renewal within 30 days preceding the month the approval expires. The application for 

renewal must meet all of the requirements of original (initial) approval in accordance with 

§ 65.63(a). The FAA approving office, through the DCPM, will renew a course approval by 

signing and dating the TCO LEP and attaching the signed LEP to a letter renewing the approval. 

The office manager will determine who signs the renewal letter. See Figure 3-178, Sample 

Course Renewal Letter. Before renewing a course approval, DCPMs will ensure:

• There is documentary evidence indicating that at least 80 percent of the graduates 

of the course who applied for and took the practical test required by § 65.59 

passed the test on their first attempt.

• The course continues to meet the requirements for course approval.

1) Complete a PTRS. The DCPM will complete PTRS activity 1379 in accordance 

with paragraph 3-5026.

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2) Update eVID. The DCPM will verify that all of the course operator’s information 

is up to date in the eVID and make any necessary adjustments to the information. Annotate the 

course renewal information (e.g., the date the course has been renewed and the effective period 

of the renewal) via comments into the eVID and adjust the validation date accordingly.

Information on how to update an existing course operator is located in subparagraph 3-5027B.

C. Approve a Course Revision (PTRS Activity 1378). In accordance with § 65.63(d), 

a course operator who desires to revise an Aircraft Dispatcher Certification Course must submit a 

request for approval in the same manner as a request for initial approval or renewal of the course.

Section 65.63(a) and subparagraph 3-5028B contain these requirements. All course revisions 

must continue to meet the requirements of part 65 subpart C and appendix A. The FAA 

approving office, through the DCPM, will grant approval of a course revision by signing and 

dating the LEP and attaching the signed LEP to an approval letter. (See Figure 3-179 for an 

example of a revision approval letter.) The approval of a course revision is effective until the 

date on which the course renewal is originally due. Continuing approval of the course revision is 

carried out when the DCPM approves the course renewal.

1) Complete a PTRS. The DCPM will complete PTRS activity 1378 in accordance 

with paragraph 3-5026.

2) Update eVID. The DCPM will annotate course revision information (e.g., the 

revision number and effective date) via comments into the eVID and adjust the validation date 

accordingly. (See also subparagraph 3-5027B.)

3-5038 DENY APPROVAL. A request for FAA approval will be denied under the following

circumstances:

A. Deny Initial Approval. The FAA will deny initial approval of an Aircraft Dispatcher 

Certification Course applicant under the following circumstances:

1) Applicant Fails to Meet Requirements. The FAA will deny initial approval of a 

course applicant who fails to meet the requirements of part 65 subpart C, part 65 appendix A,

and/or this order.

a) Notify the Applicant in Writing. The office manager of the AFS field office to 

whom the application for approval was made will deny approval in writing and provide the 

reason(s) for the denial. See Figure 3-181, Sample Denial Letter. The sample is based on denial 

of initial approval.

b) Complete a PTRS. A determination that an applicant fails to meet 

requirements typically requires an inspector to review the application. The ASI-AD who was 

responsible for reviewing the application will complete PTRS activity 1377 in accordance with 

paragraph 3-5026 and indicate the denial through comments in the PTRS.

2) Lack of FAA Resources. An AFS field office will deny approval of an 

application for initial approval when the office does not have the appropriate inspector resources 

to approve and maintain oversight of a course. The office manager will deny the applicant’s 

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request for approval in writing and direct the applicant to contact the RFSD. No PTRS entry is 

required. (See also Volume 3, Chapter 63, Section 2, paragraph 3-5002.)

3) Course Location Outside of Geographic Area of Responsibility of an AFS

Field Office. An AFS field office will deny approval of an application for initial approval for a 

course located outside of the geographic area of responsibility of the office. The office manager 

will deny the applicant’s request for approval in writing and direct the applicant to contact the 

RFSD. No PTRS entry is required. (See also Volume 3, Chapter 63, Section 2, 

paragraph 3-5002D2).)

B. Deny Renewal. The FAA approving office will deny renewal of a course approval 

under the following circumstances:

1) Applicant Fails to Meet Requirements. The FAA approving office will deny 

renewal to an applicant who fails to adhere to the prohibitions of part 65 subpart A, or fails to 

continue to meet the requirements of part 65 subpart C, part 65 appendix A, and/or this order.

2) Inactive Course Operator. If an Aircraft Dispatcher Certification Course 

operator has been inactive for more than 24 consecutive calendar-months (one full renewal 

cycle) it could suggest a lack of public need. An FAA approving office has the option of denying 

a request to renew a course approval of an inactive operator, provided the office can establish 

that denying the renewal will not affect the public and its need for aircraft dispatcher certification 

in the geographic area. Denying approval based on inactivity and lack of public need is at the 

discretion of the FAA approving office manager. When making the determination, the manager 

will consider the staffing and workload needs of the office. Examples of what constitute a public 

need for aircraft dispatcher certification are as follows (see also Volume 3, Chapter 63, 

Section 2):

a) There is a part 121 dispatch center or flight-following center/facility located 

in, moving to, or setting up in the area.

b) There is a 14 CFR part 91 subpart K (part 91K) program manager or 14 CFR 

part 135 air carrier that requires an individual to hold an Aircraft Dispatcher Certificate as a 

condition of employment, located in, moving to, or setting up in the geographic area of the 

office.

3) Lack of FAA Resources. If the FAA approving office of an existing Aircraft 

Dispatcher Certification Course is no longer able to maintain adequate oversight due to lack of 

appropriate ASI resources, the office manager will refer to Volume 3, Chapter 63, Section 2, 

paragraph 3-5002D, When ASI Resources or Geographic Location Prevent Adequate Oversight

and Certification Activities.

4) PTRS and eVID. When denying a course renewal, complete a PTRS and update 

eVID as follows:

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a) Complete a PTRS. The DCPM will complete PTRS activity 1379 and provide 

the reason for not renewing the course in the comment section of the PTRS.

b) Update eVID. The DCPM updates eVID in accordance with 

paragraph 3-5027B, annotates the reason why the course is not being renewed, changes the 

status of the course from active (A) to inactive (I), and adjusts the validation date accordingly.

3-5039 WITHDRAW OR CANCEL EXISTING APPROVAL.

A. Cancellation of Approval. Cancellation of a course approval is initiated by the 

course operator who may request cancellation of course approval by letter to the Administrator.

In this case, the Administrator is represented by the FAA approving office. No PTRS activity is 

required, but the DCPM must update the course status in the eVID and reflect it as being 

inactive.

B. FAA Withdrawal of Approval. In accordance with § 65.63(c), failure to continue to 

meet the requirements of part 65 subpart C for the approval or operation of an approved Aircraft 

Dispatcher Certification Course is grounds for withdrawal of approval of the course. Failure by a 

course operator to renew the course approval in accordance with § 65.63 is also grounds for 

withdrawal of approval.

1) FAA Determination. When the FAA approving office determines there is a cause 

to withdraw approval of an Aircraft Dispatcher Certification Course, the office will notify the 

course operator in writing and provide the reason(s) for withdrawal. See Figure 3-182, 

Sample Withdrawal of Approval, for a sample letter of withdrawal for cause. Examples of cause 

include, but are not limited to:

a) Failure by the course operator to adhere to the prohibitions contained in 

§§ 65.18 and/or 65.20.

b) Failure by the course operator to continue to meet the requirements of 

part 65 subpart C.

c) Failure by the course operator to notify the FAA of a change in ownership, 

name, and/or location within the 10-day time period required by § 65.63(f) or (g).

d) Falsification of records.

e) Documented evidence of continued unsatisfactory performance by a course 

operator. For the purposes of this order, documented evidence includes PTRS entries, formal 

correspondence with a course operator, and formal complaints filed by the public.

2) PTRS Activity. There is no PTRS activity specific to FAA withdrawal of 

approval of an Aircraft Dispatcher Certification Course. Failure by the course operator to 

continue to meet the requirements of part 65 subpart C could be established during the 

surveillance, revision, or renewal process. PTRS entries for withdrawal of approval will vary 

depending on the situation. The withdrawal of approval should be documented in the PTRS 

activity in which the determination of the need to withdraw was established. In the case where 

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continued unsatisfactory performance of a course operator is observed, there should be a series 

of PTRS activities documenting this. If the FAA’s determination of the need to withdraw 

approval is established outside of the scope of any of the PTRS activities related to Aircraft 

Dispatcher Certification, documentation in eFSAS of the withdrawal of approval of an Aircraft 

Dispatcher Certification Course can be accomplished using PTRS activity 1835 (GENRL 

TECH/EVENT).

3) Update eVID. The DCPM will update the course status in the eVID and reflect it 

as being inactive. The DCPM will annotate that the course approval has been withdrawn in the 

comments/remarks section of the eVID.

3-5040 CHANGE OF OWNERSHIP, NAME, OR LOCATION.

A. Change of Ownership. In accordance with § 65.63(f), if any change in ownership of 

an Aircraft Dispatcher Certification Course occurs, continued approval of the course is 

contingent upon the following:

1) Within 10 days after the date that any change in ownership occurs, the course 

operator applies for an appropriate amendment to the original approval or renewal that was based 

on the previous owner.

2) There is no change in facilities, personnel, or content of the approved Aircraft 

Dispatcher Certification Course that is involved.

3) A course operator seeking an amendment to the original approval or renewal of a 

course due to a change in ownership will make an application in writing to the FAA approving 

office and provide the name, address, telephone number, and email address of the new owner of 

the course. The FAA will not grant an amendment to an existing course approval based on a 

change in ownership unless the course operator meets the requirements of subparagraphs 1)

and 2) above and continues to meet all of the requirements of part 65 subpart C and appendix A.

B. Change in Name or Location. In accordance with § 65.63(g) if an Aircraft 

Dispatcher Certification Course operator changes its name or location, continued FAA approval 

is contingent upon the course operator notifying the FAA approving office in writing within 

10 days after the date of the change. If the course operator moves its location outside of the 

geographic area of responsibility of the FAA approving office, it may affect the ability of that 

office to maintain adequate oversight through surveillance. Any time the ability to maintain

adequate oversight is in question, the office manager of the FAA approving office will contact 

the RFSD who will make the determination as to whether to transfer the course approval to 

another appropriate field office within the region. Information on transferring approval is 

contained in Volume 3, Chapter 63, Section 2.

3-5041 CONDUCT SURVEILLANCE OF AN AIRCRAFT DISPATCHER 

CERTIFICATION COURSE.

A. Required Onsite Surveillance of a Course. PTRS activity 1667 required inspection 

item (R-item). In accordance with the current edition of FAA Order 1800.56, National Flight 

Standards Work Program Guidelines, the manager of the AFS field office with approval and 

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oversight responsibility of an Aircraft Dispatcher Certification Course will ensure the DCPM 

conducts at least one onsite inspection annually of the course in progress.

B. Planned Onsite Surveillance of a Course. PTRS activity 1667 planned inspection 

item (P-item). A planned onsite inspection of an Aircraft Dispatcher Certification Course in 

progress may be done in addition to the required inspection at any time the DCPM determines it

is appropriate. DCPMs and ASI-ADs who are conducting surveillance on behalf of a DCPM will 

use PTRS activity 1667 for all onsite surveillance, whether it is a required or planned inspection.

C. Areas to Focus on When Conducting Onsite Surveillance. When conducting an 

onsite inspection, DCPMs or ASI-ADs conducting an onsite inspection on behalf of the DCPM 

should focus on the following key areas:

1) Preparation for Inspection. Prior to conducting an onsite inspection of an 

operator’s Aircraft Dispatcher Certification Course in progress, DCPMs/ASI-ADs will review 

the FAA-approved TCO to determine if it meets the requirements of part 65 subpart C and 

appendix A.

2) Onsite Activity. When observing an Aircraft Dispatcher Certification Course in

progress, DCPMs/ASI-ADs should not participate in the course activities and should hold off 

making comments until the end of the class or during a break. DCPM/ASI-AD activities should 

not disrupt or negatively impact the students’ environment.

3) Courseware Inspection. DCPMs/ASI-ADs will evaluate the overall quality of 

the courseware, such as presentations and handouts. Focus on the following:

• The courseware is consistent with the FAA-approved TCO and the course 

operator’s courseware manual.

• The courseware has sufficient detail to ensure that students comprehend the 

subject areas.

4) Required Number of Training Hours. DCPMs/ASI-ADs will compare the 

number of hours of instruction provided on each subject, topic, or subtopic to what has been 

approved in the TCO. DCPMs must ensure that the course operator provides the minimum 

amount of instruction required by § 65.61 and the course operator’s FAA-approved TCO. At any 

time a DCPM/ASI-AD discovers a discrepancy between the number of approved hours for a 

subject, topic, or subtopic and the number of hours actually administered, the DCPM/ASI-AD 

must ensure that the course operator corrects the error and administers each topic, subtopic, 

subject, and/or module in accordance with the number of hours approved in the TCO. In 

addition, the DCPM must ensure that student records do not reflect the topic, subject, and/or 

module as being completed until the approved amount of instruction has been administered.

5) Training Facilities. When conducting onsite surveillance of an Aircraft 

Dispatcher Certification Course in progress, DCPMs/ASI-ADs should evaluate the training 

facility to determine if it meets the requirements of § 65.65 and this section. An Aircraft 

Dispatcher Certification Course training facility must be available for inspection by the 

Administrator at any time.

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6) Qualified Instructors. DCPMs/ASI-ADs will determine if the course operator 

complies with the following with respect to instructors:

a) The Aircraft Dispatcher Certification Course operator or applicant must have 

adequate qualified instructors to ensure that the student-to-instructor ratio does not exceed 

25 to 1. At least one instructor must hold an Aircraft Dispatcher Certificate and must be available 

to coordinate all training course instruction. The adequacy and suitability of an instructor’s 

qualifications is determined by the DCPM.

b) The instructor who teaches the Practical Dispatch Applications area of part 65 

appendix A holds an Aircraft Dispatcher Certificate.

7) Instructional Methods. DCPMs/ASI-ADs should ensure instructors are 

providing effective instruction. The following guidelines help determine if instruction methods 

are effective.

• The instructor is familiar with the course operator’s policies and procedures 

and knows how to complete training forms.

• The instructor is knowledgeable in the specific area of instruction and is able 

to present the material in a factual, clear, logical, and organized manner.

• The instructor follows the applicable lesson plans, guides, or other training 

aids.

• The students in the class appear engaged and able to comprehend the 

lesson(s).

8) Records. DCPMs will review student records for compliance with § 65.70 and 

this section. DCPMs will focus on the following when reviewing student records:

a) DCPMs should be able to determine that the course operator complies with 

the requirement for 80 percent of its students to pass the Aircraft Dispatcher Practical Test on 

their first attempt (refer to § 65.63(c)(1)). DCPMs who are also responsible for managing 

DADEs who test the course operator’s students should compare the DADE’s testing records with 

those of the course operator to verify accuracy.

b) DCPMs will review how much of the student’s training was administered via 

IRI (if any), and verify that it was not more than 50 percent of the total hours of instruction. In 

addition, DCPMs will verify that there is an instructor documented for each topic administered 

via IRI.

c) DCPMs will review any credit hours given to the student for previous 

experience or training and determine if the amounts of credit given and the basis for the credit 

are in accordance with the course operator’s approved TCO. In addition, DCPMs who are also 

responsible for managing DADEs who test the course operator’s students should compare the 

credit hours contained in student records to those included in, or attached to, the student’s 

graduation certificate/diploma as part of the students’ certification file.

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DATE DRAFT 8900.1 CHG DADE-65

D. Additional Inspection Items. In addition to the PTRS activity 1667, the DCPM (or 

an ASI-AD acting on behalf of the DCPM) may conduct separate inspections of the items below 

at any time utilizing PTRS activity code 1692 (SURVL/MISC/APRVD TRNG COURSE

(63, 65)).

1) Training Facility Inspections. Use PTRS activity 1692 to conduct additional 

surveillance of a course operator’s training facility.

2) General Courseware Review. Use PTRS activity 1692 to conduct surveillance 

of courseware review not associated with a course, revision, or renewal.

3) Student Record Review. Use PTRS activity 1692 to conduct additional 

surveillance of student records.

4) Annual Report Review. Use PTRS activity 1692 when reviewing the annual 

report submitted by the course operator in accordance with § 65.70.

E. Increased Surveillance. As stated earlier in this section, the NPG mandates at least 

one direct observation of an Aircraft Dispatcher Certification Course in progress per year. 

However, increased surveillance may be required and/or recommended under any of the 

following conditions:

1) Increased surveillance is required:

a) During the first course administration following initial approval (see also 

subparagraph 3-5037A3).

b) When previous surveillance reveals negative findings.

2) Increased surveillance is recommended:

a) During the first year following initial approval.

b) After a significant revision of the TCO.

c) After a revision to the list of qualified instructors.

3-5042 FAA RECORDKEEPING.

A. Case File. In accordance with the current edition of FAA Order 1350.15, Records 

Organization, Transfer, and Destruction Standards, Chapter 11, Section 8400, item number 2, 

Approved Schools, the FAA approving office of an Aircraft Dispatcher Certification Course will 

maintain a case file for the course. The approving office may destroy the file 5 years after the 

course approval is withdrawn, expired, or cancelled. Each case file for an FAA-approved 

Aircraft Dispatcher Certification Course must contain at least:

• A copy of the letter of initial course approval;

• A copy of each letter renewing the course approval;

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DATE DRAFT 8900.1 CHG DADE-65

• A copy of each letter approving a course revision;

• Copies of all official correspondence with the course operator; and

• Copies of each annual report required by § 65.70(a).

B. Training Course Outline and Courseware. The FAA approving office must retain a 

copy of the TCO and course manual, including the most current approved LEP. The FAA 

approving office will keep course operator proprietary information in a secure location that is 

only accessible by limited and appropriate FAA personnel.

C. Inspection Activities. DCPMs and ASI-ADs acting on behalf of the DCPM will

maintain records of inspection activities through PTRS entries into eFSAS. However, retention 

of PTRS activities that result in a DCPM or ASI-AD using a comment/opinion code such as 

“Information (I),” “Potential Problem (P),” or “Unacceptable (U)” should be retained in the 

course operator case file until such time as the file is destroyed.

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-177. Sample Initial Approval Letter

[Date]

Certified-Return Receipt

[Name]

[Company]

[Address]

[City, State Zip]

Dear [Name]:

This letter and the attached approved List of Effective Pages constitute approval for [company]

to conduct a Federal Aviation Administration (FAA)-approved Aircraft Dispatcher Certification 

Course in accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65

subpart C. This approval applies to course administration at the training facility located at 

[address, city, state zip].

This approval is effective for 24 months and expires on the last day of the 24th calendar-month 

following the date of this letter. Failure to continue to meet the requirements of part 65 subpart C 

for the approval or operation of an FAA-approved Aircraft Dispatcher Certification Course is 

grounds for withdrawal of approval of this course.

You must retain this approval letter until it expires, is withdrawn, or is otherwise cancelled or 

superseded. You must make this letter available to the Administrator upon request.

All requests for revisions to the course outline, facilities, and/or equipment must be made in 

writing to the Manager of the XYZ Flight Standards District Office (FSDO). In accordance with 

part 65, § 65.63(d) through (f), you must provide notification in writing to the XYZ FSDO any 

time there is a change in ownership, the course name, the course location, or the names of 

instructors.

Should you desire to renew this course approval, you must make your request for renewal in 

writing within 30 days preceding the month this approval expires. Renewal of this course will be 

predicated on continued compliance with part 65 subpart C and the continued ability to meet the 

requirement that at least 80 percent of the graduates from [company] who applied for the 

practical test required by § 65.59 passed that practical test on their first attempt.

Please contact Inspector [inspector’s name], the Dispatch Course Program Manager, at 

[inspector’s telephone number], if you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, XYZ Flight Standards District Office

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-178. Sample Course Renewal Letter

[Date]

Certified-Return Receipt

[Name]

[Company]

[Address]

[City, State Zip]

Dear [Name]:

This letter and the attached approved List of Effective Pages constitute renewal of the approval 

of the [company], Federal Aviation Administration (FAA)-approved Aircraft Dispatcher 

Certification Course in accordance with Title 14 of the Code of Federal Regulations (14 CFR)

part 65 subpart C. This approval extends to course administration at the training facility located 

at [address, city, state zip].

This approval is effective for 24 months and expires on the last day of the 24th calendar-month 

following the date of this letter. Failure to continue to meet the requirements of part 65 subpart C 

for the approval or operation of an FAA-approved Aircraft Dispatcher Certification Course is 

grounds for withdrawal of approval of this course.

You must retain this approval letter until it expires, is withdrawn, or is otherwise cancelled or 

superseded. You must make this letter available to the Administrator upon request.

All requests for revisions to the course outline, facilities, and/or equipment must be made in 

writing to the manager of the ABC Flight Standards District Office (FSDO). In accordance with 

part 65, § 65.63(d) through (f) you must provide notification in writing to the ABC FSDO any 

time there is a change in ownership, the course name, the course location, or the names of 

instructors.

Should you desire to continue to renew this course approval, you must make your request for 

renewal in writing within 30 days preceding the month this approval expires. Renewal of this 

course will be predicated on continued compliance with part 65 subpart C and the continued 

ability to meet the requirement that at least 80 percent of the graduates from [company] who 

applied for the practical test required by § 65.59 passed that practical test on their first attempt.

Please contact Inspector [inspector’s name], the Dispatch Course Program Manager, at 

[inspector’s telephone number], if you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, ABC Flight Standards District Office

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-179. Sample Course Revision Approval Letter

[Date]

Certified-Return Receipt

[Name]

[Company]

[Address]

[City, State Zip]

Dear [Name]:

This letter and the attached approved List of Effective Pages constitute approval of Revision 03 

to the [company], Federal Aviation Administration (FAA)-approved Aircraft Dispatcher 

Certification Course.

This approval of Revision 03 is an addendum to your current course approval and must be 

retained as part of that course approval until such time as it is superseded by another revision, the 

course approval expires, or is otherwise withdrawn or cancelled. You must make this letter 

available to the Administrator upon request.

Continuing approval of this course revision will be granted through the normal renewal process 

of your overall course approval.

Please contact Inspector [inspector’s name], the Dispatch Course Program Manager, at 

[inspector’s telephone number], if you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, XXL Flight Standards District Office

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-180. Sample Temporary Authorization to Conduct a Course Outside the 

Geographic Area of the FAA Approving Office

[Date]

Certified-Return Receipt

[Name]

[Company]

[Address]

[City, State Zip]

Dear [Name]:

This letter constitutes temporary authority to conduct the [company], Federal Aviation 

Administration (FAA)-approved Aircraft Dispatcher Certification Course at a training facility 

located outside of the geographic area of the XXS Flight Standards District Office (FSDO). The 

following conditions and limitations apply:

Conditions:

1) This temporary authorization is an addendum to your current course approval, and as 

such must be available for review by the Administrator upon request.

2) The [company] Aircraft Dispatcher Certification Course must continue to meet all of 

the requirements of Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C and 

appendix A.

3) While conducting the course at the location named in this letter, your DCPM remains 

as your primary FAA point of contact. Your secondary and local FAA point of contact for this 

temporary authorization is Inspector [inspector’s name], located at the QRS FSDO. [Inspector’s 

name] can be reached by telephone at: [inspector’s telephone number].

Limitations:

1) This temporary authorization is limited to a single administration of the [company]

Aircraft Dispatcher Certification Course as approved by the XXS FSDO. The total number of 

hours of instruction for this course will be 200.

2) This temporary authorization is limited to course administration at The Operational 

Control Training Facility, located at 990 Performance Way, Another Town, Another 

State, 77778.

3) This temporary authorization is effective for no more than 120 days from the date of 

this authorization, and will expire on August 26, 2013.

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DATE DRAFT 8900.1 CHG DADE-65

Please contact your DCPM Inspector [inspector’s name] at [inspector’s telephone number], if 

you have any questions or concerns.

Sincerely,

[Manager’s name]

Manager, XXS FSDO

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-181. Sample Denial Letter

[Date]

Certified-Return Receipt

[Name]

[Address]

[City, State Zip]

Dear [Name]:

This letter is to inform you that the XYZ Flight Standards District Office (FSDO) has reviewed 

your application for approval to conduct an Aircraft Dispatcher Certification Course, in 

accordance with Title 14 of the Code of Federal Regulations (14 CFR) part 65 subpart C.

After reviewing your application, we have determined that we are unable to grant you approval 

to conduct the course, due to the following deficiencies:

• The proposed Training Facility does not provide adequate space or temperature 

control in accordance with the requirements of § 65.65.

• The personnel presented in your application do not meet the requirements of § 65.67.

• Your application does not contain a description of how you intend to comply with the 

requirements of § 65.70.

Should you desire to reapply to this office for approval to conduct an Aircraft Dispatcher 

Certification Course, you must correct the deficiencies outlined in this letter.

Sincerely,

[Manager’s name]

Manager, XYZ FSDO

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-182. Sample Withdrawal of Approval

[Date]

Certified-Return Receipt

[Name]

[Address]

[City, State Zip]

Dear [Name]:

This letter is to inform you that the XYZ Flight Standards District Office (FSDO) is withdrawing 

approval of your Title 14 of the Code of Federal Regulations (14 CFR) part 65 Aircraft 

Dispatcher Certification Course, in accordance with part 65, § 65.63(e).

We are withdrawing our approval of your course because it no longer meets the requirements of 

§ 65.61(a)(2), or your Federal Aviation Administration (FAA)-approved Training Course Outline 

(TCO). Your failure to meet these requirements was determined through surveillance conducted 

between October 2012 and January 2013.

In letters dated October 31, 2012 and November 28, 2012, you were advised by this office in 

writing that continued failure to meet the requirements of § 65.61(a)(2) and your FAA-approved 

TCO would result in withdrawal of your FAA approval to conduct the ILS Dispatcher Aircraft 

Dispatcher Certification Course.

Withdrawal of your course approval is effective immediately. Any questions related to the 

withdrawal of your approval must be directed to this office in writing.

Sincerely,

[Manager’s name]

Manager, XYZ FSDO

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DATE DRAFT 8900.1 CHG DADE-65

Figure 3-183. Aircraft Dispatcher Certifications Course Job Aid

JOB AID

AIRCRAFT DISPATCHER CERTIFICATION COURSE APPROVAL

14 CFR Part 65 Subpart C and Appendix A

Order 8900.1, Volume 3, Chapter 63, Section 3

PHASE SUBJECT Reference YES NO Remarks

I APPLICATION 65.63

A

Application for initial approval of an Aircraft 

Dispatcher Certification Course or the renewal of 

approval of an Aircraft Dispatcher Certification 

Course under this part must be:

65.63(a)

1 Made in writing to the Administrator. 65.63(a)(1)

2

Accompanied by two copies of the course outline 

required under § 65.61(b) of this part, for which 

approval is sought.

65.63(a)(2)

3 Accompanied by a description of the equipment and 

facilities to be used. 65.63(a)(3)

4 Accompanied by a list of the instructors and their 

qualifications. 65.63(a)(4)

B COURSE CONTENTS 65.61

1 The course must provide instruction in the areas of 

knowledge and topics listed in part 65 appendix A. 65.61(a)(1)

2 The course must provide a minimum of 200 hours of 

instruction. 65.61(a)(2)

3

The training course outline (TCO) must contain the 

major topics and subtopics to be covered, and the 

number of hours proposed for each.

65.61(b)

4

If subjects not required by part 65 appendix A are 

included in the TCO, the proposed hours for those 

subjects must be in addition to the minimum 200 

course hours.

65.61(c)

5

If the course operator allows credit for previous 

experience or training, the TCO must contain the 

maximum allowable credit, and the criteria for 

determining the amount of credit for each subject.

65.61(b)

C TRAINING FACILITIES 65.65

1

Facilities, equipment, and materials must provide each 

student the theoretical and practical aspects of aircraft 

dispatching.

65.65

2

Each room, training booth, or other space used for 

instructional purposes must be temperature controlled, 

lighted, and ventilated to conform to local building, 

sanitation, and health codes.

65.65

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DATE DRAFT 8900.1 CHG DADE-65

3 Facility must be located so that the students in that 

facility are not distracted. 65.65

D PERSONNEL 65.67

1 The course operator must have adequate personnel. 65.67(a)(1)

2

One instructor must hold an Aircraft Dispatcher 

Certificate and be available to coordinate all training 

course instruction.

65.67(a)(1)

3

The instructor who teaches the practical dispatch 

applications area of the part 65 appendix A course 

must hold an Aircraft Dispatcher Certificate.

65.67(a)(2)

E RECORDS 65.70

1

Records for each student, including a chronological 

log of all instructors, subjects covered, and course 

examinations and results, must be maintained for at 

least 3 years after graduation.

65.70(a)

2

The course operator must prepare for its records, and 

transmit to the Administrator no later than January 31 

of each year, a report containing the following 

information for the previous year:

65.70(a)

a

The names of all students who graduated, together 

with the results of their Aircraft Dispatcher 

Certification Courses.

65.70

b

The names of all the students who failed or withdrew, 

together with the results of their Aircraft Dispatcher 

Certification Courses or the reasons for their 

withdrawal.

65.70

3

The course operator must provide each student who 

successfully completes the course with a written 

statement of graduation, which is valid for 90 days.

65.70

4

The course must contain criteria for determining a 

student’s continued proficiency, when revalidating a 

graduation statement for an additional 90 days.

65.70

I

I APPROVAL 65.63

A Letter of Approval issued.

1 Approval valid for 24 months. 65.63(b)(1)

I

I

I

RENEWAL 65.63

A

Application for renewal of approval must be made 

within 30 days preceding the month the approval 

expires, provided the course operator meets (both) the 

following requirements:

65.63(c)

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DATE DRAFT 8900.1 CHG DADE-65

1

At least 80 percent of the graduates from the 

certification course who applied for the practical test 

required by § 65.59 passed the practical test on their 

first attempt.

65.63(c)(1)

2

The Aircraft Dispatcher Certification Course

continues to meet the requirements of part 65 

subpart C and appendix A. All of the requirements for 

course approval must be met.

65.63(c)(2)

I

V COURSE REVISION 65.63(d)

A

Requests for approval of a revision of a course outline, 

facilities, or equipment must be in accordance with the 

application requirements contained in part 65 

subpart C.

65.63(d)

B

The list of instructors may be revised at any time 

without request for approval, provided the minimum 

requirements of § 65.67 are maintained, and the 

Administrator is notified in writing.

65.63(d)

V

I CHANGE OF ADDRESS OR LOCATION 65.63

A If submitted within 10 days of the change, approval is 

continued. Otherwise approval is withdrawn. 65.63(g)

V

I

I

CHANGE OF OWNERSHIP 65.63

A

If submitted within 10 days after the date that any 

change in ownership of the school occurs, approval is 

continued provided (otherwise approval is 

withdrawn):

65.63(f)

1 Application is made for an appropriate amendment to 

the approval; and 65.63(f)(1)

2 No change in the facilities, personnel, or approved 

Aircraft Dispatcher Certification Course is involved. 65.63(f)(2)

V

I

I

I

WITHDRAWAL OR CANCELLATION OF 

APPROVAL 65.63

A Approval of an FAA-approved Aircraft Dispatcher 

Certification Course may be withdrawn or cancelled: 65.63(e)

1

Voluntary cancellation (not for cause). If the operator 

requests cancellation of the course approval, the 

operator must forward any records requested by the 

Administrator.

65.63(e)

2 Due to failure to continue to meet the requirements

(for cause). 65.63(e)

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DATE DRAFT 8900.1 CHG DADE-65

RESERVED. Paragraphs 3-5043 through 3-5061.

I

X CHRONOLOGY / SUSPENSES (Notes on Separate Sheets)

Application Received:

Application Reviewed:

Pre-approval Meetings:

Application Resubmitted:

Facilities Inspection:

Instructor Qualifications Reviewed:

Approval Granted:

Approval Letter:

Renewals:

Course Changes:

Course Changes:

Course Changes:

Other (Change of address, location, ownership):

Withdrawal or cancellation of approval:

37