09/17/2010 1G;35 FAX 2024935142 

09/10/2010 0i):13 FAX 425 227 1007 

FAA 

ANM-7 

* QMS E1002/014 

1^002 

^ 

U.S. Departmcnl 

Of Transportation 

Federal Aviation 

Administratioii 

Office of Regional Counsel 

INorthTtrest Mountain Region 

Colorado, Idaho, Montana, 

Oregon, Ulah, Washington, 

Wyoming 

1601 Lind Avenue S.W. 

Renton, Washington 98057 

Tel; (425)227-1417 

Fax:(425)227-1007 

SCOTT,MORRTS@FAA.^V ; 

September 10,2010 

VIA FACSIMILE AND CERTIFfflD MAIL - RETURN RECEIPT REQUESTED 

; > if-n 

Attn: Hearing Docket Clerk, AGC-430 

Hearing Docket 

Federal Aviation Administration 

(Wilbur Wright Bldg -- Room 2W1000) 

800 Independence Avenue S.W. 

Washington, D.C. 20591 

o 

g o o 

oo 

CPlOMl^{DOOl (90W-01^'XRe: In the Matter of Federal Express, Corporation, FAA Case No, 2008NM700208 

Enclosed herevvilh please find a copy of a request for hearing and the original and one copy of the 

Complaint in the above-referenced proceeding. 

The FAA requests thai ihe hearing in this matter be held in Portland, Oregon, and expects that the 

hearing will last three (3) days. 

I'or scheduling purposes. Federal Aviation Admi:iistration (FAA) anomey, Scott R, Morris will be 

unavailable in year 2010: October 1-12, October 18-21, October 26-28. November 10-15, 

November 22-26, December 1-3, December 8-10 and December 27-31. 

Fiease address all communications for the FAA to the undersigned at: 

Federal Aviation Administration 

Northwest Mountain Region, ANM-7 

1601 Lind Avenue S.W. 

Renton, Washington 9S057 

Telephone: 425.227. 1417 

FAX: 425.227.1007-

Sincerely, 

Morris 

FAA Attorney 

Enclosures; Request for Hearing (Appeal) 

Complaint 
09/17/2010 1G:35 FAX 2024935142 

US/IU/ZUIO 09:13 FAX 42.5 227 1007 

FAA 

ANM 7 

+ DMS @1003/014 

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UCOTT R. MORRIS 

FAA OFFICE OF RHGIOWAL COUNSHL 

1601 LIND AVE., s w 

R.RNTON, WASHINGTON 98057 

TELF.PHONB: 425.227.1417 

FACSIMH-E: 425.227,1007 

UNITED STATES OF AMERICA 

DEPARTMENT OF TRANSPORTATION 

OFFICE OF HEARINGS 

WASHINGTON, D.C. 

In the Matter of: 

Federal Express Corporaiion FAA Case No. 2008NM700208 

JUDGE NOT ASSIGNED 

JUDGE NOT ASSIGNED: 

COMPLAINT 

The Federal Aviation Administration (FAA), by counsel, hereby files its Complaint, 

pursuant to Rule 208 of the Rules of Practice (14 C.F.R. 13.208), and stales as follows: 

1. 

On August 6, 2010, Federal Express Corporation (hereafter FedEx), was advised through 

an Amended Notice of Proposed Civil Penalty that ihe FAA proposed to assess a civil penalty in 

the amount of $299,900. On September 3, 2010, FedEx, through legal counsel, submitted a 

written request for a hearing. 

II. 

A report of investigation indicates that: 

1. Federal Express Corporation (hereafter FedEx) is a business entity that regularly offers, 

accepts, or transports hazardous material (HAZMAT). 

2, FedEx is also an air carrier with an annual operating revenue of $100,000,000 or more. 

COMPLAINT 

FAA V. FcJcnil Express Corporation 

FAA Case No. 2008NM700208 

Pae,e2of 13 

SCOTT R. MOMH-S, FA^\. ATTOKKEY 

TF.L: 425.227.1417; PAX: 4,i5,227.1007 
09/17/2010 1G:35 FAX 2024935142 

v o ' ±u / iui. w \j»:± ^ ri\ \ 4^ 0 ZZ / Ul U ( 

F AA 

ANM-7 

+ DMS 21004/014 

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Parti 

3. On or about August 22,2008, at or near Portland, Oregon, a Federal Aviation Administration 

Hazardous Material Agent conducted an inspection of FedEx facilities. 

4. During this inspection, he discovered discrepancies to the pilot-in-command notifications 

(NOPIC) for shipments transported in air commerce. 

Section 175.33(a)(1) violation 

5. On August 14, 2008, FedEx transported in air commerce a shipment on flight #1807-14, by 

use of aircraft N68056, using FedEx tracking #7920 9552 8956. 

6. This NOPlC to this shipment failed to have the proper shipping name, hazard class, and 

identification number. Specifically: 

a. The NOPIC described the shipment's contents as tJN3268, Seat-belt pretensioners, 9. 

in, 14.5 KG. 

b. The Declaration for Dangerous Goods described the shipment's conteiitg as UN3072, 

Life saving appliances, not self-inflating, 9, 14.5 KG. 

Section 175.33(a)(l)(i) violations 

7. The following NOPICs failed to have the additional description requirements required by 49 

C.F.R. Sections 172.202 and 172.203. 

8. Specifically, on August 22, 2008, a shipment being transported in air commerce by use of 

FedEx tracking #8655 7809 2663, with a FedEx origin station code of PDXA, was 

transported on flight #3604-22, using aircraft N326FE, and FedEx failed to list the name of 

the radionuclide on the NOPIC. 

9. FedEx transported the shipments described below, in air commerce, but liailcd to list the 

activity of each respective radionuchde contained in the radioactive package on the NOPIC. 

Date 

8/15/08 

8/12/08 

8/09/08 

7/12/08 

7/02/08 

Flight # 

3604-15 

0406-12 

2807-09 

2807-12 

1807-02 

Aircraft # 

N394FE 

N306FE 

N567FE 

N559FE 

N312FE 

Origin Station 

EUGA 

HUGA 

HIOA 

HIOA 

HIOA 

Tracking # 

8336 2546 2150 

8638 6564 6276 

8553 7638 3315 

8553 7638 3315 

8553 7295 4662 

COMPLATNT 

FAA V. Federal Express Corporation 

FAA Case No, 2OO8NM7O02O8 

Page 3 of 13 

SconR. MofiRK, FAA ATTOnr^Y 

TEL; 423.227.1417; PAX: 425.227.1007 
09/17/2010 1G:35 FAX 2024935142 

.09/10/:;010 09:i4 FA X 425 227 1007 

FAA 

ANM-7 

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6/24/08 

6/20/08 

6/13/08 

6/07/08 

5/31/08 

1807-24 

1807-20 

1807-13 

3604-07 

2807-31 

N316FE 

N389FE 

N306FE 

N68051 

N358FE 

EUGA 

MRIA 

HIOA 1 

EUGA 

HIOA 

8638 6564 6162 

8596 0153 1010 

8553 7295 4640 

8336 2546 2139 

8638 6029 011) 

10. On July 25,2008, FedEx transported a shipment in air commerce on flight #0406-25, using 

aircraft N306FE, by use of FedEx tracking #8619 5162 2732, when the NOPIC failed to list 

the Transport Index (IT) assigned to the radioactive package. 

11. In the ."Jhipments described below, FedEx transported tlie shipments in air commerce but 

failed to list the activity of each respective radionuclide contained in the radioactive package 

on the NOPIC. 

Date 

7/11/08 

6/28/08 

Flight # 

1807-11 

2807-28 

Aircraft # Origin Station 

N311FE 

N564FE 

MFRA 

HIOA 

Tracking # 

8200 8465 6944 

8665 6571 3175 

12. On June 7, 2008, FedEx transported a shipment in air commerce on flight #2807-07, using 

aircraft N369FE, by use of FedEx tracking #8638 5915 1184, when the NOPIC failed to list 

the chemical form of the radioactive material. 

Section 175.33(a)(l)(ii) violation 

13. On August 12, 2008, FedEx transported a shipment in air commerce on flight #1225-12, by 

using aircraft N307FE, which was being transported in commerce by use of FedEx tracking 

#9770 2041 7736, when the NOPIC failed to list the EX number when one was provided on 

the Shipper's Declaration of Dangerous Good. 

Section 175.33(a)(9) violation 

14. On August 2, 2008, FedEx transported a shipment in air commerce on flight #1225-02, by 

using aircraft N31IFE, by use of FedEx tracking #9250 9724 6400. The NOPIC failed to 

indicate Cargo Aircraft Only (CAO) on it when the Declaration for Dangerous Goods 

indicated that the shipment was only authorized for CAO. 

COMPLAINT 

F A A V, Federnl Express Corpurudon 

FAA Case No. 2OOKNM700208 

Pag«4 of n 

SCOTT R. MORRIS, FAA ATTORNEY 

TEL: 423.227.1417; FAX; 4-25.227,1007 
09/17/2010 16:35 FAX 2024935142 

_y»/iU/2UI0 09:14 FAX 425 227 1007 

FAA 

ANM 7 

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@1006 

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Section 175.33(a)(10) violations 

15. In the shipments de."!cribed below, FedEx transported each shipment in air commerce when 

the NOPIC failed to indicate that HAZMA'l" was being carried imder terms of a special 

permit when the shipper's Declaration for Dangerous Goods indicated that the shipment was 

offered utilizing a special permit. 

Date 

8/09/08 

8/02/08 

7/22/08 

7/12/08 

5/30/08 

Flight # 

1225-09 

1225-02 

1807-02 

1225-12 

1225-30 

Aircraft # 

N301FE 

NSllFE 

N302FE 

N568FE 

N303FF. 

Origin station 

MRIA 

RDMA 

MRIA 

RDMA 

MRIA 

Tracki ng # DO'l-SP # 

91013080 4020 

9579 3909 4105 

9101 3080 1890 

9579 3909 2948 

7919 0836 4947 

9168 

11248 

9168 

11248 

9168 

Part II 

16. On September 24, 2008, at or near Portland, Oregon, a Federal Aviation Administration 

Hazardous Material Agent conducted an in-boimd flight inspection. I3uring the course of this 

inspection he found certain NOPIC discrepancies. 

Section 175.33(a)(1) violation 

17. On Flight #1480-24, while using aircraft N5561-E, FedEx transported in air commerce a 

shipment using FedEx tracking #9031 2749 7820. 

18. The NOPIC for this flight indicated that the above shipment was in a Unit Load J^evice 

(Ul,D) AMJ41490FX in position 9L. 

19. Upon checking this IJLD during tmJoad operations, no such material was loaded in IJT.D 

AMJ41490FX. 

20. The shipment with FedEx tracking #9031 2749 7820 had been delivered to the consignee on 

September 17, 2008. 

COMPLAINT 

FAA V. rederal Express Corporation 

FAA Case No. 2008NM7U0208 

Page s of 13 

SCOTT R. MOWUS, FA A ATTORNKV 

TEL: 425.227.1417; PAX: 425.227,1007 
09/17/2010 1G:3G FAX 2024935142 

09/10/2010 09:14 FAX 425 227 1007 

FAA 

ANM- 7 

^ DMS 21007/014 

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Section 175.33(a)(l)(ii) violations 

21. In the shipments described below, FedEx transported the shipments in air commerce but 

failed to list the CX number on the NOPIC when one was provided on the Shipper's 

Declaration of Dangerous Goods. 

Date 

9/24/08 

9/24/08 

Flight if 

1480-24 

1480-24 

Aircraft # 

N556FE 

N556FH 

Shipper 

GMSP039, 

Charlotte, NC 

GMSPO, 

Memphis, TN 

Tracking #(s) 

7035 4521 0828 

9456 0058 0431 

9456 0058 0442 

9456 0058 0453 

Section 175.30(a)(3) violation 

22. On September 24, 2008, FedEx accepted HAZMAT for air transport when the shipment was 

not properly marked. Specifically, the shipment was accepted and flew on Flight #1857-24, 

on aircraft N301FE, and was being transported in air commerce by use of FedEx tracking 

#9847 8242 3373. 

23. The above shipment was being transported "priority overnight" and the shipper was ISP 

Corp., Gardena, California, 

24. The shipment was marked Consumer Commodity, ORM-D. 

25. This shipment should have been marked ORM-D-Air. 

Part m 

26. On September 25, 2008, at or near Portland, Oregon, a Federal Aviation Administration 

Hazardous Material Agent conducted an in-bound flight inspection. During the course of this 

inspection he found certain NOPIC discrepancies. 

Section 175.33(a)(l)(i) violation 

27. On Flight #1857-25, while using aircraft N316FE, FedEx transported in air commerce a 

shipment using FedEx tracking #7288 3457 9422. 

28. The shipper was North American Scientific, North Hollywood, California, 

COMPLAIKTT 

FAA V. Federal Express Corporation 

FAA Case No. 2008NM700208 

Page 6 of 13 

SCOTT P.. MORRIS, FA.^ ATTORNKY 

TEL: 425.227.1417; TAX; 425.227.1007 
09/17/2010 19:38 FAX 2024935142 

09/10/2010 09;14 FAA 425 227 1007 

FAA 

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29.'! he NOPIC indicated the shipment was a reportable quantity by indicating RQ next to the 

proper shipping name. 

30. However, neither the shipper's Declaration for Dangerous Goods nor the package indicated 

the shipment was a reportable quantity. 

Section 175-33(a)(l)(ii) violation 

31. On Flight #1480-25, while using aircraft N307FE, FedEx transported in air commerce a 

shipment using FedEx tracking #9005 1651 0686. 

32. The shipper was Volkswagen of America, Cranbury, New Jersey. 

33. FedEx transported the shipment in air commerce but failed to list the RX number on the 

NOPIC when one was provided on the shipper's Declaration for Dangerous Goods. 

Section 175.33(a)(l0) violation 

34. On Flight #1480-25, while using aircraft N307FE, FedEx transported in air commerce a 

shipment using FedEx tracking #9800 2559 5341. 

35. The shipper was Enlhone, Inc., West Haven, Coimccticut. 

36. FedEx transported the shipment in air commerce but the flight's NOPIC failed to indicate 

that HAZMAT was being transported under the terms of a Special Permit when the Shipper's 

Declaration of Dangerous Goods indicated that the shipment was offered utilizing a Special 

Permit (DOT-SP 8249). 

Section 172.400(a) violation 

37- On Flight #1857-25, while using aircraft N316FE, FedEx trimsported in air commerce, 

HAZMAT using ULD SAX60110FX. The flight originated in Oakland, California. 

38. ULD SAX60110FX contained the following FLAZMAT classes of material: 1.4S; 2.2; 3; 8; 

and 9. 

39. The Dangerous Goods ID Tag for ULD SAX601 lOFX only indicated that it contain 

HAZMAT which was to be transported by CAO. 

40. FedEx failed to label ULD SAX601 lOFX as required by 49 C.F.R. 172.512(a)(3) or (b)(3). 

Section 175.30(fl)(3) violation. 

41. On September 25,2008. at FedEx's cargo sorting operations at Portland International 

Airport, Oregon, FedEx accepted a shipment for transport in air commerce for 2nd Day Air 

delivery. 

COMPLAINT 

FAA V. Federal Express Corporation 

FAA Case No, 2008NM70<>20fl 

Page ? of 13 

SCOTT R, MORWS, I'AA ATTOHNEY 

TliL: 425.227.1417; FAX; 42."5.227,1007 
09/17/2010 16:36 FAX 2024935142 

09/10/2010 09:14 FAI 425 227 1007 

F AA 

ANM-7 

^ DMS @1009/014 

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42. ITie shipper w^as Abbott Laboratories, Inc., North Chicago, Illinois, 

43. The shipment was being transported in commerce by use of FedEx tracking #7508 8868 3463. 

44. The shipping paper described the shipment as a Consumer Commodity, ORM-D. However, 

the shipment package had no markings that indicated that it was HAZMAT. 

Part IV 

Section 175.30(a)(2) violations 

45. On September 3 and 4, 2008, at ox near Oswego, Oregon, a F'ederal Aviation Administration 

Hazardous Material Agent conducted an inspection at FedEx's cargo facility. During the 

course of this inspection she found certain HAZMAT shipping paper discrepancies as 

described below. 

Date 

8/20/08 

06/13/08 

8/06/08 

7/29/08 

7/22/08 

6/26/08 

COMPI.A 

F A A V. f e 

FAA Case 

Page 8 of 

Tracking #(s) 

9680 1059 6826 

9680 1059 6837 

9680 1059 0346 

9558 3162 1007 

9598 2077 8393 

9598 2077 8408 

9598 2077 7537 

8620 3853 6421 

INT 

deral UxprcsiS Corporatic 

No. 20O8NM70O2O8 

13 

Shipper 

Beavcrton Dodge, 

Beavcrton, OR 

Beavcrton Dodge, 

Bcaverton, OR 

Western Wildlife Control, 

Canby. OR 

Novellus Systems, Lac, 

Tualatin, OR 

Novellus Systems, Inc., 

Tualatin, OR 

Evergreen Helicopters, 

Inc., McMinnville, OR 

n 

Discrepancy 

Shipping paper failed to list the EX number 

or the word "Recycled" on the Shipper's 

Declaration of Dangerous Good 

Shipping paper failed to list the EX number 

or the word "Recycled" on the Shipper's 

Declaration of Dangerous Good 

Shipment utilized Packing Instruction 101 

on the Shipper's Declaration of Dangerous 

Goods which requires the following 

statement on the shipping paper: 

"Packaging approved by the competent 

authority of the United States of America 

(USA)." 

Shipping paper identified the wrong 

packing instruction for the material listed 

on the shipper's Declaration for Dangerous 

Goods 

There was an incorrect spelling of tlie 

proper shipping name on the Shipper'.? 

Declaration of Dangerous Goods 

The Shipper's Declaration of Dangerous 

Goods did not have the required additional 

description of "Lmuted Quantity". 

SCOTT R. MCRius, FA.A. A7TORNi3r 

TEL: 425.227.1417;PAX; 425.227.1007 
09/17/2010 16:36 FAX 2024935142 

u^/iu/i:uiu uy:i4 I'A.K 425 Vi l 1007 

FAA 

ANM-7 

^ DMS iOIO/014 

IgjOlO 

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6/23/08 

1 

8381 1521 5889 Artex Aircraft Supplies, 

Inc., Aurora, OR 

The Shipper's Declaration of Dangerous 

Goods did not have on it an emergency 

response telephone number. 

m. 

By reason of the foregoing facts and circumstances, FedEx violated the following 

sections of the Federal Aviation Regulations (14 CFR): 

a. Section 171,2(c), in that it transported HAZMATS to be shipped in air commerce 

which were not properly classed, described, packaged, marked, labeled, or in a 

condition for shipment required by the Hazardous Material Regulations (49 C.F.R. 

Parts 171, ei. seg.). 

b. Section 171.2(f), in that it transported H/VZMAT in commerce when HAZMA1" 

was not transported per applicable requirements of 49 C.F.R. Subchapter C. 

c. Section 172.400(a), in that it transported a package containing HAZMAT for 

transportation when the package (containment device) was not properly labeled as 

specified in Section 172.101 (49 C.F.R. § 172.101). 

d. Section 175.3, in that it accepted for transport aboard an aircraft, HAZMAT that 

was not prepared for shipment in accordance with the Hazardous Materials 

Regulations (49 C.F.R., Subchap. C). 

c. Section 175.30(a)(2), in that it accepted HAZMAT for transportation on an aircraft 

without the shipment being described and certified on a shipping paper prepared in 

duplicate in accordance with Subpart C of Title 49 C.F.R. or as authorized by 

Section 171.24 of thi.<: subchapter. 

COMPLAINT 

FAA V. Fctlcral Express Corporation 

FAA Case No. 2008NM700208 

Page 9 of 13 

SCOTT R. MORRIS, VAA ATTOICNEY 

TEL: 425.227.M17; FAX: 423.227,1007 
09/17/2010 16:36 FAX 2024935142 

09/10/2010 09:15 FAX 425 227 1007 

FAA 

ANM-7 

+ DMS 21011/014 

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JSection 175.30(a)(3), in that it accepted IL^ZMAT for transportation aboard an 

aircraft when the material was not marked or labeled per subparts D and E of Title 

49, C.F.R., Part 172, and placarded (when required) per subpart of 49 C.F.R. Part 

172. 

Section 175.33(a)(1), in that it, as a certificated operator of a flight, on numerous 

occasions, failed to provide, in writing prior to departure, to the pilot-in-command 

of the aircraft that transported these HAZMAT, the proper shipping name, hazard 

class and identification number of IIAZMA T described above. 

Section 175.33(a)(l)(i), in that it, as a certificated operator of a flight, on numerous 

occasions, failed to provide, in writing prior to departure, to the pilot-in-command 

of llie aircraft that transported those HAZMAT, when HAZMA T is described by the 

proper shipping name, hazard class, and identification number appearing in Section 

172.101 of subchapter C, 0.ie additional description required as provided in Sections 

172,202 and 172.203. 

Section 175-33(a)(l)(ii), in that it, as a certificated operator of a flight, on numerous 

occasions, failed to provide, in writing prior to departure, to the pilot-in-command 

of the aircraft that transported these IIAZMAT , when FIAZMA T is described by the 

proper shipping name, hazard class, and identification number appearing in the 

I CAO TI, the additional information required to be shown on shipping papers by 

subpart C of part 171 of subchapter C, 

Section 175.33(a)(9), in that it, as a certificated operator of a flight, failed to 

provide, in writing prior to departure, to tlie pilot-in-command of the aircrifl that 

transported these HAZMAT, that there was confirmation that the package must be 

carried only on cargo aircraft only if its transportation aboard passenger-carrying 

aircraft is forbidden. 

COMPLAINT 

F A A V. Federal Kxprcss Corporation 

FAA Case Mo. 2008NM70020a 

Page 10 of 13 

Sc'ori- R. MORRIS, FAA ATTOIV^HY 

TEL: 425.227.1417; FAX: 423.227.1007 
09/17/2010 16:36 FAX 2024935142 

09/10/2010 09:15 FAX 425 227 1007 

FAA 

ANM-7 

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Section I75.33(a)(10), in that it, as a certificated operator of a flight, on numerous 

occasions, failed lo provide, in writing prior to departure, to the pilot-in-command 

of the aircraft that transported these HAZMAT, an indication that HAZMAT was 

being carried under terms of a special permit. 

2. In accordance with Section 5123(a) of Title 49 of the United States Code (Transportation) 

[49 U.S.C. §5123(a)], FedEx is liable for a civil penalty not to exceed $50,000 for each violation 

of the Department of Transportation Hazardous Materials Regulations. 

3. Under the facts and circumstances of this case, a civil penalty of $299,900, is 

appropriate. 

WHEREFORE, the Agency, by counsel, respectfiilly requests that the Administrative 

Law Judge enter an order that FedEx be assessed a civil penalty in the amount of $299,900, 

Respectfully submitted this 10^' day of September, 2010. 

•eott R. Morris 

FAA Attorney 

COMPLAINT 

FAA V. Federal Kxprcss Corporation 

FAA Cusc No. 2008NM70020g 

Fagell of 13 

Scr>TT R, MORRIS, FAA ATTORNEY 

TF.L: 425.227.U17; FAX; 423.227.1007 
09/17/2010 16:36 FAX 2024935142 

09/10/2010 09:15 FAX 425 227 1007 

FAA 

ANM-7 

•> DMS 12013/014 

121013 

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ANSWER 

In accordance with Section 13.209 of the Federal Aviation Regulations, FedEx, must answer tliis 

Complaint not later than 30 days from the time it is served on it. Failure to file an Ansv^er within 

30 days without good cause shall be deemed an admission of the truth of each allegation 

contained in the Complaint [14.C.F.R. 13,209(f)|, 

COMPLAINT 

F A A V. h'cdcral Express CoipyrutLon 

F A A Ciiic No. 2008NM70020S. 

Page 12 of 13 

SCOTT K.. MOBWS, FAA ATroiwuY 

TEL: 425.227.1417; FAX: 425,227.1007 
09/17/2010 16:37 FAX 2024935142 

09/10/2010 09:15 FAX 42."; 227 1007 

FAA 

ANM-7 

•> DMS gl014/01 4 

121014 

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CERTIFICATE OF SERVICE 

I hereby certify that the foregoing Complaint has been served via facsimile and certified mail 

Return Receipt Requested this date, to the following: 

Federal Aviation Administration 

800 Independence Avenue SW 

Washington, D.C. 20591 

Attn: Hearing Docket Clerk, AGC-430 

Wilbur Wright Building - Suite 2W1000 

Fax: 202. 493.5142 

Cynthia Chandler-Snell, Sr. Attorney 

Federal Express Corporation 

Regulatory Division 

3620 Hacks Cross Road 

Building B, 3''' Floor 

Memphis, TN 38125 

TEL: 901-434-8361 

FAX: 901-434-8283 

One (1) copy and original 

Dated this 10* day of September, 2010. 

mxMMA^ 

)ANA STEPHENS'Ot 

Office of Regional Counsel (ANM-7) 

Federal Aviation Administration 

1601 Lind Ave. SW 

Renton, WA 98057 

425.227.2164 

COMPLAINT 

KAA V. Federal Express Corporation 

FAA Cose No. 2008MM700208 

Page 13 of 13 

SCOTT R. MORRIS, F.^ A ATTORNEY 

TEL: 425,227.1417; FAX: 425.227.1007