Skip to main content


U.S. flag
      An official website of the United States government
              Here’s how you know
        Here’s how you knowDot gov**Official websites use .gov**
                 A **.gov** website belongs to an official government organization in the United States.
                  HTTPS**Secure .gov websites use HTTPS**
                 A **lock** (A locked padlock) or **https://** means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. 
  Menu Close
          Enter the terms you wish to search for.
    Search
        








  
  
    

  
      

                                      About HHS
    
                        
                              
      
      
      Programs & Services
    
                        
                              
      
      
      Grants & Contracts
    
                        
                              
      
      
      Laws & Regulations                  
Civil Rights
  Information for Individuals
    
                        
                                            
      
      
      Filing a Complaint
    
                        
                                            
      
      
      Information for Providers
    
                        
                                            
      
      
      Newsroom

              

    



Breadcrumb
    HHS
                              Civil Rights Home
                              For Individuals
                              Civil Rights FAQs
                              702-What does the policy guidance do


    

    

    Navigate to:
  Civil Rights for Individuals and Advocates
                                            
            
            Race, Color, National Origin
    
                                                                
                                                                  
            
      
      
      
      Disability
                          
            
            Section 504
    
                                                  
                                            
            
      
      
      
      Age Discrimination
    
                                                  
                                            
            
      
      
      
      Sex Discrimination & Harassment
    
                                                  
                                            
            
      
      
      
      Title IX
    
                                                  
                                            
            
      
      
      
      Section 1557
    
                                                  
                                            
            
      
      
      
      Hill-Burton
    
                                                  
                                            
            
      
      
      
      Section 1553
    
                                                                
                                                                  
            
      
      
      
      Special Topics
                          
            
            Reproductive Health Care
    
                                                  
                                            
            
      
      
      
      Civil Rights and Opioids
    
                                                  
                                            
            
      
      
      
      Child Welfare
    
                                                  
                                            
            
      
      
      
      Community Living and Olmstead
    
                                                  
                                            
            
      
      
      
      Effective Communication in Hospitals
    
                                                  
                                            
            
      
      
      
      Emergency Preparedness and Response
    
                                                  
                                            
            
      
      
      
      Health Disparities
    
                                                  
                                            
            
      
      
      
      HIV/AIDS
    
                                                  
                                            
            
      
      
      
      Limited English Proficiency (LEP)
    
                                                  
                                            
            
      
      
      
      National Origin Discrimination
    
                                                  
                                            
            
      
      
      
      Shared Ancestry or Ethnic Characteristics Discrimination
    
                                                  
                                            
            
      
      
      
      Environmental Justice
    
                                                  
                                            
            
      
      
      
      Sex-Based Harassment
    
                                                  
                                            
            
      
      
      
      Temporary Assistance for Needy Families (TANF)
    
                                                  
                                            
            
      
      
      
      Civil Rights FAQs
    
                                                  
                                            
            
      
      
      
      Fact Sheets
    
                                                  
                                            
            
      
      
      
      HHS Nondiscrimination NoticeText resize icon

                    




What does the policy guidance do?








  
  
    

  
      



The policy guidance does the following:
Reiterates the principles of Title VI with respect to LEP persons
	Discusses the reasonable policies, procedures and other steps that recipients can take to ensure meaningful access to their program by LEP persons
	Provides four factors recipients should use to assess whether they are taking reasonable steps to provide meaningful access to their programs by persons with LEP: (1) the number or proportion of LEP persons eligible to be served or likely to be encountered by the program, activity or service provided by the recipient; (2) the frequency with which LEP individuals come in contact with the recipient's program, activity or service; (3) the nature and importance of the recipient's program, activity, or service; and (4) the resources available to the recipient and costs
	Clarifies that these four factors should be applied in balance to the unique circumstances of a recipient's program, which means some programs with limited resources may provide different language assistance services than recipients with greater resources
	Provides that OCR will offer extensive technical assistance for recipients

                    
  


Content created by Office for Civil Rights (OCR) Content last reviewed November 19, 2015Back to top
    Contact HHS
    
                        
                                            
      
      
      Careers
    
                        
                                            
      
      
      HHS FAQs
    
                        
                                            
      
      
      Nondiscrimination NoticeHHS Archive
    
                        
                                            
      
      
      Accessibility Statement
    
                        
                                            
      
      
      Privacy Policy
    
                        
                                            
      
      
      Viewers & PlayersBudget/Performance
    
                        
                                            
      
      
      Inspector General
    
                        
                                            
      
      
      Web Site Disclaimers
    
                        
                                            
      
      
      EEO/No Fear ActFOIA
    
                        
                                            
      
      
      The White House
    
                        
                                            
      
      
      USA.gov
    
                        
                                            
      
      
      Vulnerability Disclosure Policy
        Sign Up for Email Updates

Receive the latest updates from the Secretary, Blogs, and News Releases.

Sign Up
  HHS Headquarters
          200 Independence Avenue, S.W.
                  Washington, D.C. 20201
                  Toll Free Call Center: 1-877-696-6775​