Skip to main content


U.S. flag
      An official website of the United States government
              Here’s how you know
        Here’s how you knowDot gov**Official websites use .gov**
                 A **.gov** website belongs to an official government organization in the United States.
                  HTTPS**Secure .gov websites use HTTPS**
                 A **lock** (A locked padlock) or **https://** means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. 
  Menu Close
          Enter the terms you wish to search for.
    Search
        








  
  
    

  
      

                                      About HHS
    
                        
                              
      
      
      Programs & Services
    
                        
                              
      
      
      Grants & Contracts
    
                        
                              
      
      
      Laws & Regulations Breadcrumb
    Home
                              About
                              Budget
                              HHS FY 2024 Budget in Brief
                              FY 2024 Annual Performance Plan and Report
                              FY 2024 Annual Performance Plan and Report - Strategic Goal 5: Objective 5.3
 Navigate to:
  HHS Family of Agencies
                                            
            
            HHS Agencies & Offices
    
                                                  
                              
            
      
      
      
      Regional Offices
    
                                                  
                                            
            
      
      
      
      Advisory Committees, Task Forces & Initiatives
    
                                                  
                              
            
      
      
      
      Organizational Chart
    
                                    
                              
            
      
      
      
      Leadership
    
                                                  
                                                    
            
      
      
      
      Budget & Performance
                                            
            
            FY 2025 Budget in Brief
    
                                                  
                                            
            
      
      
      
      FY 2025 Annual Performance Plan and Report
    
                                                  
                                            
            
      
      
      
      FY 2024 Contingency Staffing Plan
    
                                                  
                                            
            
      
      
      
      FY 2024 Budget in Brief
    
                                                  
                                            
            
      
      
      
      FY 2024 Annual Performance Plan and Report
    
                                                  
                                            
            
      
      
      
      FY 2023 Contingency Staffing Plan
    
                                                  
                                            
            
      
      
      
      FY 2023 Budget in Brief
    
                                                  
                                            
            
      
      
      
      FY 2023 Annual Performance Plan and Report
    
                                                  
                                            
            
      
      
      
      FY 2022 Contingency Staffing Plan
    
                                                  
                                            
            
      
      
      
      FY 2022 Budget in Brief
    
                                                  
                                            
            
      
      
      
      FY 2022 Annual Performance Plan and Report
    
                                                  
                                            
            
      
      
      
      FY 2021 Contingency Staffing Plan
    
                                                  
                                            
            
      
      
      
      FY 2021 Budget in Brief
    
                                                  
                                            
            
      
      
      
      FY 2021 Annual Performance Plan and Report
    
                                                  
                                            
            
      
      
      
      FY 2020 Contingency Staffing Plan
    
                                                  
                                            
            
      
      
      
      FY 2020 Budget in Brief
    
                                                  
                              
            
      
      
      
      FY 2020 Annual Performance Report
    
                                                  
                                            
            
      
      
      
      FY 2019 Contingency Staffing Plan
    
                                                  
                              
            
      
      
      
      FY 2019 Annual Performance Report
    
                                                  
                                                                  
            
      
      
      
      Strategic Plan FY 2022 - 2026
                                            
            
            Message from the Secretary
    
                                                  
                                            
            
      
      
      
      Introduction: About HHS
    
                                                  
                                            
            
      
      
      
      Overview: Strategic Plan FY 2022 - 2026
    
                                                  
                                            
            
      
      
      
      Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare
    
                                                  
                                            
            
      
      
      
      Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes
    
                                                  
                                            
            
      
      
      
      Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience
    
                                                  
                                            
            
      
      
      
      Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All
    
                                                  
                                            
            
      
      
      
      Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability
    
                                                  
                              
            
      
      
      
      Appendix: Plan Updates
    
                                    
                                            
            
      
      
      
      News
    
                                    
                              
            
      
      
      
      I Am HHS
    
                                    
                              
            
      
      
      
      CareersText resize icon

                    




FY 2024 Annual Performance Plan and Report - Strategic Goal 5: Objective 5.3








  
  
    

  
      



Fiscal Year 2024
Released March, 2023

**Topics on this page:** Objective 5.3: Uphold effective and innovative human capital resource management resulting in an engaged, diverse workforce with the skills and competencies to accomplish the HHS mission | Objective 5.3 Table of Related Performance Measures

Objective 5.3: Uphold effective and innovative human capital resource management resulting in an engaged, diverse workforce with the skills and competencies to accomplish the HHS mission

HHS supports strategies to uphold effective and innovative human capital resource management.  HHS is focused on building and sustaining a strong workforce through improved recruitment, hiring, and retention efforts.  The Department is leveraging training and professional development opportunities to develop and manage a high-performing workforce while providing leaders and managers with the insight and tools to effectively carry out change management, organizational learning, and succession planning.

The Office of the Secretary leads this objective.  All divisions are responsible for implementing programs under this strategic objective.  In consultation with OMB, HHS has determined that performance toward this objective is a focus area for improvement due to the challenges of return-to-work and future-of-work activities and the many associated risks and opportunities.  The narrative below provides a brief summary of progress made and achievements or challenges, as well as plans to improve or maintain performance.

Objective 5.3 Table of Related Performance Measures

The Office of Human Resources (OHR) is leading efforts to improve the different aspect of the workplace conditions that lead to engagement.  OHR is focusing these activities in three key strategic areas for employees: (1) Intrinsic Work Experience, (2) Opportunities for Professional Development and Growth and (3) Engagement, which are aligned to the HHS Strategic Plan, OMB planning, and OPM human capital initiatives as well as unique HHS organizational priorities.  The intent of these efforts is:

To increase the Department’s conditions conducive to engagement
	Develop opportunities for employees to improve skills and enhance professional development.
	Improve employees’ feelings of motivation and competency relating to their role in the workplace.*Intrinsic Work Experience.  (Lead Agency - ASA; Measure ID – 2.8)*
	FY 2017
			FY 2018
			FY 2019
			FY 2020
			FY 2021
			FY 2022
			FY 2023
			FY 2024Target
			
			
			
			
			
			80%
			80.5%
			81.0%Result
			
			
			
			
			
			79.5 %
			Dec 31, 2023
			Dec 31, 2024Status
			
			
			
			
			
			Target Not Met
			Pending
			PendingOne of the five key drivers of employee engagement, Intrinsic Work Experience, considers employees’ feelings of motivation and competency related to their role in the workplace, such as sense of accomplishment and their perception of their skill usage. Compared to other very large and large federal agencies, HHS continues to excel in this area despite barely missing its target by 0.5%66.

*Employee Satisfaction with Opportunities for Professional Development and Growth.  (Lead Agency - ASA; Measure ID – 2.9)*
	FY 2017
			FY 2018
			FY 2019
			FY 2020
			FY 2021
			FY 2022
			FY 2023
			FY 2024Target
			
			
			
			
			
			68%
			68.5%
			69.0%Result
			
			
			
			
			
			71.9%
			Dec 31, 2023
			Dec 31, 2024Status
			
			
			
			
			
			Target Exceeded
			Pending
			PendingEmployee Satisfaction with Opportunities for Professional Development and Growth reflects the employees’ perceptions as to the opportunities they have to improve their skills in their organization and if their talents are used well in the workplace. The HHS Learning Management System (LMS) is used across the Department for the administration, documentation, tracking, and reporting of training programs, classroom and online events, e-learning programs, and training content.  In FY 2022, employees reported high levels of course satisfaction for all courses taken in the LMS.

*Employee Engagement Index.  (Lead Agency - ASA; Measure ID – 2.6)*
	FY 2017
			FY 2018
			FY 2019
			FY 2020
			FY 2021
			FY 2022
			FY 2023
			FY 2024Target
			69% employee engagement index
			72.5% employee engagement index
			73% employee engagement index
			75% employee engagement index
			73% employee engagement index
			77% employee engagement index
			77.5% employee engagement index
			78.0% employee engagement indexResult
			72% employee engagement index
			72.8% employee engagement index
			73.5% employee engagement index
			76.5% employee engagement index
			77.4%
			77.9% employee engagement index
			Dec 31, 2023
			Dec 31, 2024Status
			Target Exceeded
			Target Exceeded
			Target Exceeded
			Target Exceeded
			Target Exceeded
			Target Exceeded
			Pending
			PendingEmployee engagement is foundational to achieving the level of active strategic management needed for building and sustaining the 21st century workforce. The OPM Federal Employee Viewpoint Survey (FEVS) measures employee engagement because it drives performance.  Engaged employees look at the whole of the organization and understand their purpose within the agency’s mission.  This understanding leads to better decision-making. The 2021 FEVS was administered from November 8, 2021 – December 10, 2021. FY 2022 results indicate that HHS continues to improve its Department-wide Employee Engagement Index score, rising to 77.9% for the FY 2022.

<<Return to Topics in this Report

Top of page

Goal 5 - Objective 5.4 >>

Endnotes

66  Office of Personnel Management *Federal Employee Viewpoint Survey Results* *2022*https://www.opm.gov/fevs/reports/governmentwide-reports/governmentwide-reports/governmentwide-management-report/2022/2022-governmentwide-management-report.pdf

                    
  


Content created by Assistant Secretary for Financial Resources (ASFR) Content last reviewed March 13, 2023 Back to top
    Contact HHS
    
                        
                                            
      
      
      Careers
    
                        
                                            
      
      
      HHS FAQs
    
                        
                                            
      
      
      Nondiscrimination NoticeHHS Archive
    
                        
                                            
      
      
      Accessibility Statement
    
                        
                                            
      
      
      Privacy Policy
    
                        
                                            
      
      
      Viewers & PlayersBudget/Performance
    
                        
                                            
      
      
      Inspector General
    
                        
                                            
      
      
      Web Site Disclaimers
    
                        
                                            
      
      
      EEO/No Fear ActFOIA
    
                        
                                            
      
      
      The White House
    
                        
                                            
      
      
      USA.gov
    
                        
                                            
      
      
      Vulnerability Disclosure Policy
        Sign Up for Email Updates

Receive the latest updates from the Secretary, Blogs, and News Releases.

Sign Up
  HHS Headquarters
          200 Independence Avenue, S.W.
                  Washington, D.C. 20201
                  Toll Free Call Center: 1-877-696-6775​