Do

Not

Call

DATA 

BOOK 

2019

Federal Trade Commission

October 2019
Table of Contents

The National Do Not Call Registry

The Data Book

Inside the numbers

Who is using the Do Not Call Registry

Complaint Figures by Year Complaint

Figures for FY 2019

State Rankings

Registration and Complaint Figures  

by State

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming
The National Do Not Call Registry Data Book

The National Do Not Call Registry

The National Do Not Call Registry provides an easy and efficient way for consumers to tell companies

they don’t want to receive most telemarketing sales calls. Robocalls that are sales calls are illegal

whether a number is on the Registry or not, unless the caller has written permission from a consumer.  

Since its inception in 2003, the Registry has continued to grow. As of September 30, 2019, there were

239 million active registrations. Consumers can register multiple phone numbers on the Registry by

registering online at donotcall.gov or calling a toll‐free number (888‐382‐1222) from the telephone

numbers they wish to register. Telemarketers and sellers must remove numbers added to the Registry

from their call lists at least every 31 days. Organizations can access the Registry at

telemarketing.donotcall.gov.       

If a company violates the Do Not Call rules, consumers can report the call to the Federal Trade

Commission (FTC) online at donotcall.gov or by calling the toll free number. Law enforcement officials

review these complaints, as well as consumer registration and telemarketer access information,

through the Consumer Sentinel Network, a secure online database maintained by the FTC. For more

information about Sentinel, visit ftc.gov/sentinel. Law enforcement personnel may join Sentinel at

register.consumersentinel.gov.
The National Do Not Call Registry Data Book

The Data Book

The National Do Not Call Registry Data Book contains statistical data about phone numbers on the

Registry, telemarketers and sellers accessing phone numbers on the Registry, and complaints

consumers submit to the FTC about telemarketers allegedly violating the Do Not Call rules. The FTC

monitors the data for accuracy and occasionally makes modifications to address potential problems.

Statistical data on complaints is based on unverified complaints reported by consumers, not on a

consumer survey.

Inside the numbers

• When we report the total number of DNC complaints, we break it down to show how many

were robocalls and how many came from live callers. With a few exceptions, telemarketing

robocalls are illegal, whether or not a number is on the Do Not Call Registry. As always,

when it’s a live caller, we verify that the consumer’s telephone number was registered on

the DNC database before we take the complaint.

• Our online complaint form asks for the topic of the call.

o Consumers can choose to report specific topics, such as reducing debt, vacation &

timeshares, and several other categories. Not everyone who files a complaint reports

a topic.

o The Data Book does not include statistics where a consumer chose “Other,” or topics

less likely to violate the Do Not Call Rules, such as debt collection, political, or

charitable calls.

• The Data Book includes a state‐by‐state analysis of DNC complaints. This is how we identify a

consumer’s state:

o If consumers report their state, we use the state they report.

o If consumers do not report their state, we use their area code.

o The state‐by‐state analysis also includes the top 10 topics consumers reported.

• The underlying data in the report is available on our open government site where we post

our daily complaint data at: www.ftc.gov/data.

• States are ranked based on the number of registrations or complaints per 100,000

population. Complaint figures include the total number of FY 2019 complaints submitted to

the FTC. Population estimates are based on 2018 U.S. Census population estimates (Annual

Estimates of the Resident Population: April 1, 2010 to July 1, 2018).

• For the purposes of this report, “active registrations” are those registrations consumers have 

placed on the Registry that have not been subsequently deleted by the consumer or

removed by the FTC. The FTC removes numbers that have been disconnected and

reassigned. 
2015 2016 2017 2018 2019

5orFewerAreaCodes

OrganizaƟonsWhoPaid

ExemptOrganizaƟons

Total 15,080

541

2,014

12,525

17,728

520

2,163

15,045

18,338

543

2,259

15,536

20,490

503

2,353

17,634

23,098

521

2,502

20,075

OrganizaƟonsAccessingtheRegistrybyFiscalYear

FY2019

NaƟonalDoNotCallRegistry

WhoisusingtheDoNotCallRegistry

2015 2016 2017 2018 2019

222M

224M

226M

228M

230M

232M

234M

236M

238M

240M

239,472,857

235,302,818

229,816,164

226,001,288

222,841,544

AcƟveRegistraƟonsbyFiscalYear

TelemarketersandsellerscanaccessuptofiveareacodesontheRegistryforfree.Toaccessmorethanfiveareacodes,theymustpayafee.OrganizaƟonsthatarenotsellinggoods

orservicesare"exempt"andcanaccessnumbersontheRegistryforfree.ThisincludesorganizaƟonsaskingforcharitablecontribuƟons,raisingmoneyforpoliƟcalpurposes,or

conducƟngsurveys.ItalsoincludesorganizaƟonscallingonlypeopletheyhaveanestablishedbusinessrelaƟonshipwithorwhohavegiventheorganizaƟonwriƩenpermissiontocall.

"AcƟveRegistraƟons"reflectthetotalnumberofphonenumbersregisteredontheNaƟonalDoNotCallRegistryforeachfiscalyearasofSeptember30,2019.
FY2019

NaƟonalDoNotCallRegistry

ComplaintFiguresbyYear

2015 2016 2017 2018 2019

0M

1M

2M

3M

4M

5M

6M

7M

3,790,602 3,786,771

4,501,954

3,401,597

2,125,933

1,546,234

1,894,308

2,563,037

1,854,679

1,388,453

3,578,658

5,340,178

7,157,313

5,780,141

5,422,298

ComplaintsbyCallTypeandFiscalYear

LiveCaller

Robocall

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleveryyear.ThedataisavailableatŌc.gov/data.
FY2019

NaƟonalDoNotCallRegistry

ComplaintFiguresfortheYear

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms 6,530

8,755

21,570

9,643

26,336

16,728

25,977

25,324

18,077

19,158

21,115

45,984

37,327

53,679

96,759

109,325

410,475

420,130

493,085

61,176

79,213

81,416

FY2019ComplaintsbyTopic*

LiveCaller

Robocall

CallTypeNotReported

89,293

LiveCaller

1,546,234

Robocall

3,786,771

FY2019ComplaintsbyCallType

October November December January February March April May June July August September

0K

100K

200K

300K

400K

500K

600K

318,402

358,593

324,995

285,067

320,036

355,879

393,561

356,753

88,784

259,675

315,182

409,844

117,924

130,379

132,507

116,916

134,773

143,684

157,909

151,936

39,537

113,163

139,051

168,455

587,776

462,351

379,360

130,674

517,367

561,048

508,774

462,432

408,554

464,612

496,173

443,177

FY2019ComplaintsbyMonth

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleverymonth.Thefulldata,aswellascomplaintsreporƟngthattheconsumeraskedtheenƟtytostopcalling,isavailableatŌc.gov/data.BetweenDecember

28,2018andJanuary26,2019,thecomplaintintakeportalswereunavailableduetothegovernmentshutdown.

*Noteveryonewhofilesacomplaintreportsatopic.
Blank ConsumerState AcƟveRegistraƟons AcƟveRegistraƟonsp..

DistrictofColumbia

PuertoRico 12,788

93,178

408,582

654,532

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonsbyState

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.StatesarerankedbasedonthenumberofacƟveregistraƟonsper100,000populaƟon.AcƟve

registraƟonsincludeallphonenumbersontheNaƟonalDoNotCallRegistryasofSeptember30,2019.PopulaƟonesƟmatesarebasedon2018U.S.CensuspopulaƟonesƟmates.

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

RI

IL

©2019Mapbox©OpenStreetMap

StateRankingsforNaƟonalDoNotCallRegistryRegistraƟonsper100KPopulaƟon

AK

©Mapbox©OSM

HI

©Mapbox©OSM

PR

©Mapbox©OSM

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

1 NewHampshire

2 ConnecƟcut

3 MassachuseƩs

4 Maine

5 NewJersey

6 Kansas

7 Vermont

8 Wyoming

9 Wisconsin

10 Pennsylvania

11 Michigan

12 Iowa

13 Colorado

14 Ohio

15 Nebraska

16 Illinois

17 Minnesota

18 Delaware

19 Maryland

20 RhodeIsland

21 Montana

22 Kentucky

23 NewMexico

24 Virginia

25 SouthDakota

26 NewYork

1,266,101 93,339

3,274,672 91,659

5,954,382 86,269

1,143,877 85,466

7,543,587 84,678

2,449,283 84,124

523,784 83,632

480,716 83,207

4,828,154 83,050

10,605,375 82,809

8,275,163 82,785

2,577,001 81,650

4,625,864 81,219

9,473,569 81,044

1,558,094 80,761

10,285,483 80,727

4,475,302 79,757

770,969 79,714

4,803,794 79,497

838,660 79,320

836,263 78,722

3,493,457 78,181

1,605,925 76,639

6,451,120 75,738

660,221 74,835

14,575,599 74,585

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

27 Oregon

28 Tennessee

29 Alabama

30 NorthDakota

31 WestVirginia

32 Florida

33 Washington

34 Oklahoma

35 Arkansas

36 Georgia

37 Idaho

38 Missouri

39 NorthCarolina

40 California

41 Nevada

42 Arizona

43 Indiana

44 Utah

45 Louisiana

46 SouthCarolina

47 Hawaii

48 Mississippi

49 Texas

50 Alaska

3,121,557 74,487

4,953,433 73,167

3,553,161 72,693

552,283 72,661

1,306,896 72,371

15,240,587 71,554

5,363,736 71,179

2,801,356 71,045

2,123,180 70,448

7,410,337 70,444

1,234,970 70,400

4,232,392 69,084

7,154,380 68,901

26,887,347 67,971

2,058,266 67,831

4,799,889 66,929

4,385,213 65,530

2,046,623 64,744

2,970,254 63,740

3,218,199 63,299

826,340 58,173

1,720,338 57,603

16,278,009 56,714

382,534 51,873
Blank ConsumerState Complaints Complaintsper100K..

DistrictofColumbia

PuertoRico 46

2,277

1,475

15,992

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

RI

IL

©2019Mapbox©OpenStreetMap

StateRankingsforNaƟonalDoNotCallRegistryComplaintsper100KPopulaƟon

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.Statesarerankedbasedonthenumberofcomplaintsper100,000populaƟon.Complaints

includethetotalnumberofFY2019complaintssubmiƩedtotheFTC.PopulaƟonesƟmatesarebasedon2018U.S.CensuspopulaƟonesƟmates.

FY2019

NaƟonalDoNotCallRegistry

ComplaintsbyState

HI

©Mapbox©OSM

AK

©Mapbox©OSM

PR

©Mapbox©OSM

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

1 Colorado

2 Oregon

3 Arizona

4 NewJersey

5 Nevada

6 Maryland

7 Delaware

8 Virginia

9 ConnecƟcut

10 NewHampshire

11 Idaho

12 Pennsylvania

13 Illinois

14 Ohio

15 Michigan

16 Utah

17 Washington

18 MassachuseƩs

19 Florida

20 Kansas

21 California

22 Wyoming

23 Tennessee

24 Montana

25 Nebraska

26 NewYork

130,640 2,294

93,308 2,227

158,549 2,211

194,927 2,188

66,319 2,186

130,339 2,157

20,640 2,134

178,717 2,098

74,719 2,091

27,730 2,044

34,452 1,964

241,397 1,885

234,401 1,840

214,863 1,838

176,596 1,767

55,426 1,753

126,860 1,683

115,236 1,670

354,315 1,664

48,159 1,654

652,024 1,648

9,458 1,637

110,123 1,627

17,250 1,624

30,979 1,606

313,127 1,602

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

27 Vermont

28 RhodeIsland

29 NewMexico

30 NorthCarolina

31 Wisconsin

32 Georgia

33 Texas

34 Minnesota

35 Iowa

36 SouthCarolina

37 Alabama

38 Maine

39 WestVirginia

40 Kentucky

41 SouthDakota

42 Louisiana

43 Oklahoma

44 Arkansas

45 Hawaii

46 Missouri

47 Indiana

48 NorthDakota

49 Mississippi

50 Alaska

10,004 1,597

16,867 1,595

32,872 1,569

160,842 1,549

88,272 1,518

154,491 1,469

419,724 1,462

81,067 1,445

44,993 1,426

71,165 1,400

67,559 1,382

18,121 1,354

23,714 1,313

57,913 1,296

11,200 1,270

56,693 1,217

47,442 1,203

36,164 1,200

16,736 1,178

67,253 1,098

64,305 961

7,039 926

26,241 879

4,287 581
2015 2016 2017 2018 2019

0K

50K

100K

67,559

79,928

66,804

107,991

46,251

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

Homesecurity&alarms

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

7,817

7,041

6,582

1,946

1,363

877

692

520

353

182

ComplaintsbyTopic*

LiveCaller

18,002

Robocall

48,163

CallTypeNotReported

1,394

ComplaintsbyCallType

Alabama

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

3M 3,283,842 3,331,985 3,393,619 3,487,166 3,553,161

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:67,559 (#37naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:3,553,161 (#29naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

2K

4K

3,041

4,064 4,287

2,121 2,114

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Energy,solar,&uƟliƟes

794

536

313

144

105

68

55

54

14

13

ComplaintsbyTopic*

LiveCaller

1,062

Robocall

3,198

CallTypeNotReported

27

ComplaintsbyCallType

Alaska

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

100K

200K

300K

400K

358,716 362,861 366,837 375,719 382,534

AcƟveRegistraƟonsbyFiscalYear

Complaints:4,287 (#50naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyBoroughorCensusArea

AcƟveRegistraƟons:382,534 (#50naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

50K

100K

150K

134,200

94,115

169,695 166,589 158,549

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Workfromhome

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

18,679

16,271

13,380

4,647

3,996

2,480

2,087

1,324

792

742

ComplaintsbyTopic*

LiveCaller

42,487

Robocall

114,509

CallTypeNotReported

1,553

ComplaintsbyCallType

Arizona

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 4,464,376 4,520,322 4,596,446 4,710,641 4,799,889

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:158,549(#3naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,799,889 (#42naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

20K

40K

60K

43,545 42,865

61,696

36,164

29,311

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

4,386

3,577

2,540

1,084

1,054

433

326

197

181

73

ComplaintsbyTopic*

LiveCaller

10,145

Robocall

25,636

CallTypeNotReported

383

ComplaintsbyCallType

Arkansas

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

1,989,596 2,031,921 2,087,259 2,123,180 1,957,045

AcƟveRegistraƟonsbyFiscalYear

Complaints:36,164(#44naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:2,123,180 (#35naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

200K

400K

600K

800K

739,341 747,827

652,024

543,089

824,627

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

LoƩeries,prizes&sweepstakes

WarranƟes&protecƟonplans

99,302

50,270

39,682

16,906

13,659

13,065

10,496

6,553

4,500

4,281

ComplaintsbyTopic*

LiveCaller

183,139

Robocall

462,452

CallTypeNotReported

6,433

ComplaintsbyCallType

California

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

10M

20M 25,201,182 25,548,739 25,926,903 26,447,425 26,887,347

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:652,024(#21naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:26,887,347 (#40naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

150K

129,600

77,012

103,228

130,640

143,108

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Workfromhome

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

15,392

13,191

12,356

3,608

3,502

2,170

1,741

1,522

720

672

ComplaintsbyTopic*

LiveCaller

33,095

Robocall

96,015

CallTypeNotReported

1,530

ComplaintsbyCallType

Colorado

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 4,341,567 4,385,799 4,444,187 4,543,112 4,625,864

AcƟveRegistraƟonsbyFiscalYear

Complaints:130,640(#1naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:4,625,864 (#13naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

76,841 74,719

52,590

83,343

94,425

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

WarranƟes&protecƟonplans

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Workfromhome

Homesecurity&alarms

6,610

6,414

6,080

2,009

1,627

1,151

999

611

596

373

ComplaintsbyTopic*

LiveCaller

20,721

Robocall

52,612

CallTypeNotReported

1,386

ComplaintsbyCallType

ConnecƟcut

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

3M

3,087,422 3,121,356 3,183,068 3,234,535 3,274,672

AcƟveRegistraƟonsbyFiscalYear

Complaints:74,719(#9naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:3,274,672 (#2naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

10K

20K

19,724 18,806 20,640

27,689

14,454

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Workfromhome

Energy,solar,&uƟliƟes

Homesecurity&alarms

Homeimprovement&cleaning

1,679

1,674

1,605

493

477

252

177

114

100

87

ComplaintsbyTopic*

LiveCaller

6,571

Robocall

13,836

CallTypeNotReported

233

ComplaintsbyCallType

Delaware

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

200K

400K

600K

800K

725,325 734,565 746,072 760,637 770,969

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:20,640 (#7naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:770,969 (#18naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

10K

20K

17,135 15,992

18,298

8,612

24,301

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Homesecurity&alarms

2,681

1,434

1,296

337

201

191

176

158

141

87

ComplaintsbyTopic*

LiveCaller

4,230

Robocall

11,664

CallTypeNotReported

98

ComplaintsbyCallType

DistrictofColumbia

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

200K

400K

600K

605,725 620,154 638,132 654,532

593,057

AcƟveRegistraƟonsbyFiscalYear

Complaints:15,992 (NotRanked)

DistrictofColumbiaTotals

AcƟveRegistraƟons:654,532 (NotRanked)

©2019Mapbox©OpenStreetMap

ComplaintsbyWard
2015 2016 2017 2018 2019

0K

200K

400K

600K

385,480 427,404

354,315

587,999

245,482

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

35,898

33,935

30,600

9,807

8,121

5,597

3,383

2,777

2,613

2,289

ComplaintsbyTopic*

LiveCaller

107,207

Robocall

242,621

CallTypeNotReported

4,487

ComplaintsbyCallType

Florida

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

5M

10M

15M

14,191,230 14,389,449 14,605,866 14,956,428 15,240,587

AcƟveRegistraƟonsbyFiscalYear

Complaints:354,315(#19naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:15,240,587 (#32naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

168,469 172,635 154,491

242,239

99,316

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

20,698

13,959

13,496

5,142

2,908

1,934

1,748

1,701

1,045

666

ComplaintsbyTopic*

LiveCaller

43,139

Robocall

109,351

CallTypeNotReported

2,001

ComplaintsbyCallType

Georgia

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M

6M 6,869,990 6,972,018 7,095,159 7,278,613 7,410,337

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:154,491(#32naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:7,410,337 (#36naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

10K

20K

16,053

13,079

16,736

8,469

19,698

ComplaintsbyFiscalYear

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Medical&prescripƟons

Computer&technicalsupport

Workfromhome

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Homesecurity&alarms

2,197

1,030

686

610

462

230

148

142

123

37

ComplaintsbyTopic*

LiveCaller

5,732

Robocall

10,657

CallTypeNotReported

347

ComplaintsbyCallType

Hawaii

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

200K

400K

600K

800K

770,366 781,815 810,079 826,340 760,824

AcƟveRegistraƟonsbyFiscalYear

Complaints:16,736(#45naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:826,340 (#47naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

10K

20K

30K

31,524

26,694

20,274

33,156 34,452

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

4,766

4,003

3,303

997

900

419

399

172

157

136

ComplaintsbyTopic*

LiveCaller

7,931

Robocall

26,112

CallTypeNotReported

409

ComplaintsbyCallType

Idaho

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K 1,146,623 1,171,358 1,204,354 1,234,970 1,129,605

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:34,452 (#11naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,234,970 (#37naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

300K

252,935 234,401

181,574

270,848

295,210

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

23,803

20,130

12,934

6,098

4,793

3,358

3,328

2,411

1,717

832

ComplaintsbyTopic*

LiveCaller

73,255

Robocall

156,095

CallTypeNotReported

5,051

ComplaintsbyCallType

Illinois

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

5M

10M

9,707,760 9,829,741 9,960,663 10,144,460 10,285,483

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:234,401(#13naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:10,285,483 (#16naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

64,676 64,222 64,305

114,229

31,006

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

6,774

6,480

6,044

1,464

1,410

729

621

348

216

187

ComplaintsbyTopic*

LiveCaller

17,437

Robocall

45,944

CallTypeNotReported

924

ComplaintsbyCallType

Indiana

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M

4,025,068 4,169,999 4,295,725 4,385,213

3,944,861

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:64,305 (#47naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,385,213 (#43naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

20K

40K

60K

40,239 44,993

37,342

63,481

27,542

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

5,692

4,681

4,585

1,358

1,212

393

390

197

100

84

ComplaintsbyTopic*

LiveCaller

12,120

Robocall

32,026

CallTypeNotReported

847

ComplaintsbyCallType

Iowa

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M 2,427,757 2,450,893 2,490,336 2,541,946 2,577,001

AcƟveRegistraƟonsbyFiscalYear

Complaints:44,993(#35naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:2,577,001 (#12naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

20K

40K

41,766 44,792

27,251

48,159

55,204

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Energy,solar,&uƟliƟes

5,851

5,076

5,023

1,266

1,173

549

442

245

158

132

ComplaintsbyTopic*

LiveCaller

14,057

Robocall

33,528

CallTypeNotReported

574

ComplaintsbyCallType

Kansas

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M 2,295,050 2,323,522 2,359,523 2,410,796 2,449,283

AcƟveRegistraƟonsbyFiscalYear

Complaints:48,159(#20naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:2,449,283 (#6naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

20K

40K

60K

52,370 57,890 57,913

32,618

72,110

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

6,345

5,666

4,918

1,559

1,148

497

485

423

276

95

ComplaintsbyTopic*

LiveCaller

17,563

Robocall

38,051

CallTypeNotReported

2,299

ComplaintsbyCallType

Kentucky

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

3M 3,230,335 3,279,331 3,329,393 3,425,526 3,493,457

AcƟveRegistraƟonsbyFiscalYear

Complaints:57,913(#40naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:3,493,457 (#22naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

20K

40K

60K

80K

59,189 56,693

86,266

42,407

30,823

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

6,886

6,295

5,631

1,768

1,090

583

564

299

237

179

ComplaintsbyTopic*

LiveCaller

16,111

Robocall

39,686

CallTypeNotReported

896

ComplaintsbyCallType

Louisiana

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

3M

2,766,185 2,824,750 2,907,686 2,970,254 2,729,396

AcƟveRegistraƟonsbyFiscalYear

Complaints:56,693(#42naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyParish

AcƟveRegistraƟons:2,970,254 (#45naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

10K

20K

30K

20,020 18,121

29,495

15,863

11,345

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Energy,solar,&uƟliƟes

2,349

1,686

1,666

533

510

195

183

101

49

46

ComplaintsbyTopic*

LiveCaller

5,016

Robocall

12,758

CallTypeNotReported

347

ComplaintsbyCallType

Maine

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K 1,066,511 1,092,143 1,121,496 1,143,877 1,050,374

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:18,121 (#38naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,143,877 (#4naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

150K

126,462 127,115 130,339

91,695

150,311

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

12,833

12,742

9,918

2,360

2,102

1,752

1,580

1,553

1,120

620

ComplaintsbyTopic*

LiveCaller

39,355

Robocall

88,650

CallTypeNotReported

2,334

ComplaintsbyCallType

Maryland

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 4,543,895 4,593,602 4,654,404 4,737,693 4,803,794

AcƟveRegistraƟonsbyFiscalYear

Complaints:130,339(#6naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:4,803,794 (#19naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

150K

119,103 115,236

136,110

156,001

99,025

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

WarranƟes&protecƟonplans

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

12,911

10,764

7,044

3,849

2,803

2,071

1,374

1,160

1,050

457

ComplaintsbyTopic*

LiveCaller

31,274

Robocall

81,647

CallTypeNotReported

2,315

ComplaintsbyCallType

MassachuseƩs

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M

6M

5,643,946 5,704,559 5,794,655 5,893,707 5,954,382

AcƟveRegistraƟonsbyFiscalYear

Complaints:115,236(#18naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:5,954,382 (#3naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

178,728 197,421 176,596

265,462

113,735

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

20,398

17,551

13,197

6,157

3,492

1,974

1,260

722

621

516

ComplaintsbyTopic*

LiveCaller

51,922

Robocall

120,199

CallTypeNotReported

4,475

ComplaintsbyCallType

Michigan

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

2M

4M

6M

8M

7,699,127 7,809,488 7,942,407 8,135,953 8,275,163

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:176,596(#15naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:8,275,163 (#11naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

20K

40K

60K

80K

78,121 81,067

50,238

91,164 93,028

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

Computer&technicalsupport

WarranƟes&protecƟonplans

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

9,593

7,869

7,201

1,915

1,707

1,051

948

911

421

178

ComplaintsbyTopic*

LiveCaller

21,258

Robocall

58,749

CallTypeNotReported

1,060

ComplaintsbyCallType

Minnesota

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 4,208,768 4,255,335 4,316,316 4,404,606 4,475,302

AcƟveRegistraƟonsbyFiscalYear

Complaints:81,067 (#34naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,475,302 (#17naƟonally,per100KpopulaƟon)

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty
2015 2016 2017 2018 2019

10K

20K

30K

40K

25,217 27,910 26,241

39,969

19,874

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

Homesecurity&alarms

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

3,461

2,695

2,305

742

571

326

270

189

149

29

ComplaintsbyTopic*

LiveCaller

7,912

Robocall

17,986

CallTypeNotReported

343

ComplaintsbyCallType

Mississippi

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K

1500K 1,601,601 1,636,395 1,684,795 1,720,338 1,574,143

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:26,241 (#49naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,720,338 (#48naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

20K

40K

60K

56,656

67,253

36,240

74,100 71,942

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

8,489

8,132

6,258

1,544

889

823

510

356

336

208

ComplaintsbyTopic*

LiveCaller

19,223

Robocall

46,512

CallTypeNotReported

1,518

ComplaintsbyCallType

Missouri

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M

3,920,400 3,981,945 4,040,559 4,147,289 4,232,392

AcƟveRegistraƟonsbyFiscalYear

Complaints:67,253(#46naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:4,232,392 (#38naƟonally,per100KpopulaƟon)
©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

2015 2016 2017 2018 2019

0K

10K

20K

17,250

15,079

9,889

18,638

21,210

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

2,034

1,881

1,680

631

556

292

195

123

50

28

ComplaintsbyTopic*

LiveCaller

4,027

Robocall

13,031

CallTypeNotReported

192

ComplaintsbyCallType

Montana

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

200K

400K

600K

800K

779,301 794,053 819,955 836,263 767,960

AcƟveRegistraƟonsbyFiscalYear

Complaints:17,250(#24naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:836,263 (#21naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

20K

40K

30,089 30,979

35,670

17,159

43,255

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

3,915

2,999

2,658

673

629

357

194

189

107

87

ComplaintsbyTopic*

LiveCaller

9,070

Robocall

21,156

CallTypeNotReported

753

ComplaintsbyCallType

Nebraska

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K

1500K

1,448,706 1,468,110 1,496,889 1,533,775 1,558,094

AcƟveRegistraƟonsbyFiscalYear

Complaints:30,979(#25naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,558,094 (#15naƟonally,per100KpopulaƟon)

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty
2015 2016 2017 2018 2019

20K

40K

60K

80K

69,639 66,319

41,771

50,395

77,316

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

Energy,solar,&uƟliƟes

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Workfromhome

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

8,797

5,456

5,021

2,127

1,689

1,390

880

777

594

316

ComplaintsbyTopic*

LiveCaller

16,698

Robocall

49,025

CallTypeNotReported

596

ComplaintsbyCallType

Nevada

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

1,922,818 1,955,039 2,015,932 2,058,266 1,893,287

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:66,319 (#5naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:2,058,266 (#41naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

10K

20K

30K

24,811 24,566

27,730

36,401

17,128

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

2,721

2,702

1,986

825

675

526

240

226

220

109

ComplaintsbyTopic*

LiveCaller

7,357

Robocall

19,899

CallTypeNotReported

474

ComplaintsbyCallType

NewHampshire

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K1,183,553 1,200,259 1,222,035 1,245,599 1,266,101

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:27,730 (#10naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,266,101 (#1naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

300K

203,824 210,123 194,927

321,376

141,668

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Workfromhome

Homesecurity&alarms

16,424

15,496

15,482

5,160

3,252

3,245

1,490

1,317

1,116

593

ComplaintsbyTopic*

LiveCaller

62,577

Robocall

128,961

CallTypeNotReported

3,389

ComplaintsbyCallType

NewJersey

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

2M

4M

6M

8M

7,086,459 7,168,934 7,306,538 7,453,121 7,543,587

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:194,927(#4naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:7,543,587 (#5naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

10K

20K

30K 32,310 33,432 32,872

24,150

37,653

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homesecurity&alarms

3,737

3,524

3,410

1,123

906

391

330

170

156

94

ComplaintsbyTopic*

LiveCaller

9,878

Robocall

22,652

CallTypeNotReported

342

ComplaintsbyCallType

NewMexico

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K

1500K

1,512,415 1,529,042 1,548,728 1,580,412 1,605,925

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:32,872 (#29naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,605,925 (#23naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

200K

400K

360,212 348,651 313,127

454,079

246,627

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

30,242

25,776

23,777

9,355

7,018

5,475

3,426

2,977

1,348

943

ComplaintsbyTopic*

LiveCaller

92,034

Robocall

213,131

CallTypeNotReported

7,962

ComplaintsbyCallType

NewYork

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

5M

10M

15M

13,622,668 13,822,538 14,052,247 14,356,622 14,575,599

AcƟveRegistraƟonsbyFiscalYear

Complaints:313,127(#26naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:14,575,599 (#26naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

160,842

139,218

168,021

89,704

199,400

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Homesecurity&alarms

Workfromhome

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

17,118

15,490

13,421

4,298

3,643

2,146

1,936

1,929

1,003

690

ComplaintsbyTopic*

LiveCaller

43,708

Robocall

114,514

CallTypeNotReported

2,620

ComplaintsbyCallType

NorthCarolina

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M

6M 6,706,628 6,810,043 7,009,339 7,154,380 6,594,478

AcƟveRegistraƟonsbyFiscalYear

Complaints:160,842(#30naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:7,154,380 (#39naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

5K

10K

7,489 7,039

5,088

3,032

9,881

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Homesecurity&alarms

Homeimprovement&cleaning

940

768

697

248

194

91

77

44

26

17

ComplaintsbyTopic*

LiveCaller

1,601

Robocall

5,360

CallTypeNotReported

78

ComplaintsbyCallType

NorthDakota

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

200K

400K

514,180 524,414 541,571 552,283 506,783

AcƟveRegistraƟonsbyFiscalYear

Complaints:7,039 (#48naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:552,283 (#30naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

198,249 216,675 214,863

124,918

276,661

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

Energy,solar,&uƟliƟes

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

21,059

18,672

16,248

5,364

4,928

4,899

1,797

1,458

909

694

ComplaintsbyTopic*

LiveCaller

67,351

Robocall

143,424

CallTypeNotReported

4,088

ComplaintsbyCallType

Ohio

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

5M

10M

8,818,032 8,941,915 9,085,945 9,308,803 9,473,569

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:214,863(#14naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:9,473,569 (#14naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

20K

40K

60K

46,454 50,808 47,442

33,109

61,962

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

5,642

4,994

4,304

1,251

916

493

378

294

218

141

ComplaintsbyTopic*

LiveCaller

12,700

Robocall

34,041

CallTypeNotReported

701

ComplaintsbyCallType

Oklahoma

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

2,625,837 2,675,174 2,748,220 2,801,356 2,587,324

AcƟveRegistraƟonsbyFiscalYear

Complaints:47,442(#43naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:2,801,356 (#34naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

50,704

70,398

93,121 98,126 93,308

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

14,566

7,744

7,039

4,108

3,767

2,563

1,205

1,136

463

239

ComplaintsbyTopic*

LiveCaller

19,479

Robocall

72,669

CallTypeNotReported

1,160

ComplaintsbyCallType

Oregon

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

3M

2,925,076 2,971,402 3,059,227 3,121,557 2,883,597

AcƟveRegistraƟonsbyFiscalYear

Complaints:93,308(#2naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:3,121,557 (#27naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

205,920

239,133

138,154

241,397

271,823

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

Energy,solar,&uƟliƟes

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

19,617

18,048

17,690

7,750

6,235

4,667

2,465

2,313

1,142

965

ComplaintsbyTopic*

LiveCaller

74,295

Robocall

161,478

CallTypeNotReported

5,624

ComplaintsbyCallType

Pennsylvania

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

5M

10M

9,934,871 10,065,116 10,209,190 10,439,420 10,605,375

AcƟveRegistraƟonsbyFiscalYear

Complaints:241,397(#12naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:10,605,375 (#10naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0

500

1000

1500

1,188

1,638

1,475

901 893

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

Workfromhome

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

214

199

60

27

19

17

15

12

9

3

ComplaintsbyTopic*

LiveCaller

725

Robocall

726

CallTypeNotReported

24

ComplaintsbyCallType

PuertoRico

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

100K

200K

300K

400K

388,722 394,580 399,156 403,113 408,582

AcƟveRegistraƟonsbyFiscalYear

Complaints:1,475 (NotRanked)

PuertoRicoTotals

AcƟveRegistraƟons:408,582 (NotRanked)

©2019Mapbox©OpenStreetMap

ComplaintsbyMunicipality
2015 2016 2017 2018 2019

0K

10K

20K

20,148 18,691 16,867

26,588

12,248

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homesecurity&alarms

Homeimprovement&cleaning

1,466

1,372

1,265

485

351

185

110

104

102

65

ComplaintsbyTopic*

LiveCaller

4,905

Robocall

11,308

CallTypeNotReported

654

ComplaintsbyCallType

RhodeIsland

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

200K

400K

600K

800K

791,228 799,932 813,061 828,596 838,660

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:16,867 (#28naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:838,660 (#20naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

68,162

75,115 71,165

40,745

99,618

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Homesecurity&alarms

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

7,173

6,652

5,750

1,878

1,808

1,090

941

900

391

284

ComplaintsbyTopic*

LiveCaller

23,460

Robocall

45,851

CallTypeNotReported

1,854

ComplaintsbyCallType

SouthCarolina

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

3M

3,004,831 3,063,994 3,152,409 3,218,199 2,955,560

AcƟveRegistraƟonsbyFiscalYear

Complaints:71,165(#36naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:3,218,199 (#46naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

5K

10K

9,301 9,521

11,200

6,556

13,313

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

1,088

1,065

808

396

396

156

90

62

20

19

ComplaintsbyTopic*

LiveCaller

3,311

Robocall

7,743

CallTypeNotReported

146

ComplaintsbyCallType

SouthDakota

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

200K

400K

600K

615,857 623,572 634,341 650,141 660,221

AcƟveRegistraƟonsbyFiscalYear

Complaints:11,200(#41naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:660,221 (#25naƟonally,per100KpopulaƟon)

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty
2015 2016 2017 2018 2019

0K

50K

100K

150K

105,416 111,514 110,123

158,896

64,523

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Workfromhome

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

13,570

10,427

10,148

3,454

2,163

1,258

1,182

907

532

157

ComplaintsbyTopic*

LiveCaller

29,803

Robocall

77,736

CallTypeNotReported

2,584

ComplaintsbyCallType

Tennessee

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 4,597,744 4,703,989 4,847,910 4,953,433

4,518,402

AcƟveRegistraƟonsbyFiscalYear

Complaints:110,123(#23naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:4,953,433 (#28naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

200K

400K

382,641 402,316 419,724

225,427

559,516

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Workfromhome

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

Homesecurity&alarms

48,373

37,214

34,318

13,596

7,983

4,211

4,125

3,856

3,701

2,698

ComplaintsbyTopic*

LiveCaller

118,857

Robocall

295,736

CallTypeNotReported

5,131

ComplaintsbyCallType

Texas

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

5M

10M

15M

15,201,691 15,469,941 15,901,664 16,278,009 14,951,105

AcƟveRegistraƟonsbyFiscalYear

Complaints:419,724(#33naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:16,278,009 (#49naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

20K

40K

60K

54,865 55,426

41,216

26,702

66,227

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Workfromhome

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

7,559

5,809

5,403

2,359

1,891

1,005

874

698

386

232

ComplaintsbyTopic*

LiveCaller

14,306

Robocall

40,831

CallTypeNotReported

289

ComplaintsbyCallType

Utah

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

1M

2M

1,891,575 1,938,175 1,998,389 2,046,623

1,861,025

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:55,426 (#16naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:2,046,623 (#44naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

5K

10K

15K

10,425 9,208 10,004

14,892

5,906

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Workfromhome

Energy,solar,&uƟliƟes

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

989

934

929

516

327

110

84

57

49

44

ComplaintsbyTopic*

LiveCaller

2,622

Robocall

7,266

CallTypeNotReported

116

ComplaintsbyCallType

Vermont

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

200K

400K 488,688 500,495 513,516 523,784 480,480

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:10,004 (#27naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:523,784 (#7naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

100K

200K

181,989 181,936 178,717

108,151

232,796

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Workfromhome

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

19,855

17,229

14,385

4,553

3,641

2,733

1,649

1,243

904

496

ComplaintsbyTopic*

LiveCaller

50,456

Robocall

125,827

CallTypeNotReported

2,434

ComplaintsbyCallType

Virginia

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M

6M

5,990,170 6,071,736 6,189,394 6,333,237 6,451,120

AcƟveRegistraƟonsbyFiscalYear

Complaints:178,717(#8naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:6,451,120 (#24naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K 110,031

87,190

125,683 130,920 126,860

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Workfromhome

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

19,964

10,962

10,026

5,621

4,555

2,324

1,848

1,308

558

254

ComplaintsbyTopic*

LiveCaller

31,058

Robocall

94,014

CallTypeNotReported

1,788

ComplaintsbyCallType

Washington

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 5,019,456 5,095,928 5,166,189 5,275,918 5,363,736

AcƟveRegistraƟonsbyFiscalYear

Complaints:126,860(#17naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:5,363,736 (#33naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

10K

20K

30K

23,714

19,937

14,858

25,812

28,737

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

2,251

2,045

1,924

725

524

178

155

110

105

35

ComplaintsbyTopic*

LiveCaller

8,182

Robocall

14,504

CallTypeNotReported

1,028

ComplaintsbyCallType

WestVirginia

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

500K

1000K 1,218,362 1,240,873 1,281,329 1,306,896 1,198,211

AcƟveRegistraƟonsbyFiscalYear

Complaints:23,714(#39naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:1,306,896 (#31naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

50K

100K

84,333

67,359

41,376

88,272

98,350

ComplaintsbyFiscalYear

Medical&prescripƟons

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

10,239

8,514

7,773

2,896

2,344

836

742

446

190

180

ComplaintsbyTopic*

LiveCaller

24,994

Robocall

61,510

CallTypeNotReported

1,768

ComplaintsbyCallType

Wisconsin

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0M

2M

4M 4,476,128 4,542,861 4,621,662 4,743,374 4,828,154

AcƟveRegistraƟonsbyFiscalYear

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:88,272 (#31naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,828,154 (#9naƟonally,per100KpopulaƟon)
2015 2016 2017 2018 2019

0K

5K

10K

8,563 9,389 9,458

11,807

6,959

ComplaintsbyFiscalYear

Medical&prescripƟons

Reducingdebt

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

1,151

1,044

989

352

284

124

76

52

38

21

ComplaintsbyTopic*

LiveCaller

1,996

Robocall

7,364

CallTypeNotReported

98

ComplaintsbyCallType

Wyoming

FY2019

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2015 2016 2017 2018 2019

0K

200K

400K444,075 450,251 457,902 471,159 480,716

AcƟveRegistraƟonsbyFiscalYear

Complaints:9,458 (#22naƟonally,per100KpopulaƟon)

StateTotals

©2019Mapbox©OpenStreetMap

ComplaintsbyCounty

AcƟveRegistraƟons:480,716 (#8naƟonally,per100KpopulaƟon)