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Results of the 2018 Annual Employee Survey








  
  
    

  
      





Employee Viewpoint Survey Home

Response
			Type
			Item
			Item Text
			Percent
			Positive
			%
			Strongly
			Agree/
			Very
			Good/
			Very
			Satisfied
			%
			Agree/
			Good/
			Satisfied
			%
			Neither
			Agree nor
			Disagree/
			Fair/
			Neither
			Satisfied
			nor
			Dissatisfied
			%
			Disagree/
			Poor/
			Dissatisfied
			%
			Strongly
			Disagree/
			Very Poor/
			Very
			Dissatisfied
			%
			Percent
			Negative
			%
			Strongly
			Agree/
			Very
			Good/
			Very
			Satisfied
			N
			Agree/
			Good/
			Satisfied
			N
			Neither
			Agree nor
			Disagree/
			Fair/
			Neither
			Satisfied
			nor
			Dissatisfied
			N
			Disagree/
			Poor/
			Dissatisfied
			N
			Strongly
			Disagree/
			Very Poor/
			Very
			Dissatisfied
			N
			Item
			Response
			Total**
			N
			Do Not
			Know/
			No
			Basis to
			Judge
			NAgree-disagree
			1
			*I am given a real opportunity to improve my skills in my organization.
			72.9%
			28.5%
			44.5%
			13.5%
			9.6%
			4.0%
			13.6%
			12,680
			19,013
			5,523
			3,916
			1,628
			42,760
			N/AAgree-disagree
			2
			I have enough information to do my job well.
			76.0%
			24.7%
			51.3%
			12.7%
			8.8%
			2.5%
			11.3%
			10,941
			21,885
			5,244
			3,704
			1,047
			42,821
			N/AAgree-disagree
			3
			I feel encouraged to come up with new and better ways of doing things.
			68.4%
			29.3%
			39.1%
			15.7%
			10.8%
			5.1%
			15.9%
			13,011
			16,631
			6,491
			4,484
			2,086
			42,703
			N/AAgree-disagree
			4
			My work gives me a feeling of personal accomplishment.
			78.4%
			36.5%
			41.9%
			12.2%
			6.3%
			3.0%
			9.4%
			16,021
			17,841
			5,093
			2,658
			1,252
			42,865
			N/AAgree-disagree
			5
			I like the kind of work I do.
			86.3%
			44.3%
			42.1%
			9.3%
			3.0%
			1.4%
			4.4%
			18,946
			17,968
			3,979
			1,340
			589
			42,822
			N/AAgree-disagree
			6
			I know what is expected of me on the job.
			83.2%
			36.1%
			47.1%
			9.7%
			5.0%
			2.2%
			7.1%
			15,476
			20,076
			4,159
			2,172
			946
			42,829
			N/AAgree-disagree
			7
			When needed I am willing to put in the extra effort to get a job done.
			96.9%
			67.1%
			29.9%
			2.2%
			0.4%
			0.4%
			0.9%
			29,296
			12,378
			852
			181
			180
			42,887
			N/AAgree-disagree
			8
			I am constantly looking for ways to do my job better.
			92.7%
			53.0%
			39.7%
			6.2%
			0.7%
			0.3%
			1.1%
			23,041
			16,777
			2,597
			312
			144
			42,871
			N/AAgree-disagree
			9
			I have sufficient resources (for example, people, materials, budget) to get my job done.
			56.7%
			15.9%
			40.8%
			15.7%
			18.2%
			9.4%
			27.6%
			6,920
			17,468
			6,514
			7,776
			3,901
			42,579
			104Agree-disagree
			10
			*My workload is reasonable.
			62.4%
			15.4%
			47.0%
			16.1%
			14.3%
			7.2%
			21.5%
			6,690
			20,047
			6,726
			6,162
			3,072
			42,697
			60Agree-disagree
			11
			*My talents are used well in the workplace.
			65.4%
			21.9%
			43.4%
			15.8%
			11.8%
			7.0%
			18.8%
			9,473
			18,373
			6,550
			5,064
			2,964
			42,424
			142Agree-disagree
			12
			*I know how my work relates to the agency's goals.
			88.5%
			38.9%
			49.7%
			7.5%
			2.6%
			1.4%
			4.0%
			16,994
			20,924
			3,093
			1,089
			608
			42,708
			89Agree-disagree
			13
			The work I do is important.
			92.3%
			53.6%
			38.7%
			5.7%
			1.2%
			0.8%
			2.1%
			22,853
			16,431
			2,486
			572
			358
			42,700
			93Agree-disagree
			14
			Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well.
			73.3%
			29.5%
			43.8%
			12.5%
			9.3%
			4.9%
			14.2%
			12,835
			18,658
			5,244
			3,899
			2,027
			42,663
			196Agree-disagree
			15
			My performance appraisal is a fair reflection of my performance.
			76.0%
			32.7%
			43.3%
			11.9%
			6.9%
			5.3%
			12.1%
			14,383
			18,317
			4,901
			2,819
			2,094
			42,514
			322Agree-disagree
			16
			I am held accountable for achieving results.
			87.3%
			36.7%
			50.5%
			9.4%
			2.1%
			1.2%
			3.3%
			16,150
			21,381
			3,793
			858
			473
			42,655
			149Agree-disagree
			17
			*I can disclose a suspected violation of any law, rule or regulation without fear of reprisal.
			67.7%
			30.0%
			37.7%
			17.8%
			7.1%
			7.3%
			14.5%
			12,789
			15,332
			7,054
			2,734
			2,782
			40,691
			2,129Agree-disagree
			18
			My training needs are assessed.
			58.5%
			19.2%
			39.3%
			21.9%
			13.1%
			6.5%
			19.6%
			8,480
			16,667
			9,174
			5,550
			2,618
			42,489
			350Agree-disagree
			19
			In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (for example, Fully Successful, Outstanding).
			73.9%
			33.2%
			40.7%
			12.3%
			8.3%
			5.5%
			13.8%
			14,279
			16,996
			5,163
			3,622
			2,282
			42,342
			575Agree-disagree
			20
			*The people I work with cooperate to get the job done.
			79.8%
			35.1%
			44.7%
			11.2%
			6.4%
			2.6%
			9.0%
			15,877
			19,085
			4,424
			2,502
			978
			42,866
			N/AAgree-disagree
			21
			My work unit is able to recruit people with the right skills.
			51.1%
			12.9%
			38.2%
			23.5%
			16.4%
			9.0%
			25.4%
			5,600
			15,968
			9,493
			6,777
			3,635
			41,473
			1,380Agree-disagree
			22
			Promotions in my work unit are based on merit.
			47.5%
			14.1%
			33.4%
			27.3%
			13.7%
			11.6%
			25.3%
			5,922
			13,335
			10,481
			5,289
			4,407
			39,434
			3,356Agree-disagree
			23
			In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.
			39.1%
			9.9%
			29.1%
			29.7%
			17.4%
			13.8%
			31.3%
			3,981
			11,146
			11,074
			6,458
			4,963
			37,622
			5,204Agree-disagree
			24
			*In my work unit, differences in performance are recognized in a meaningful way.
			45.6%
			12.0%
			33.6%
			27.7%
			16.3%
			10.5%
			26.7%
			5,087
			13,574
			10,874
			6,379
			3,957
			39,871
			2,940Agree-disagree
			25
			Awards in my work unit depend on how well employees perform their jobs.
			54.5%
			15.6%
			38.9%
			23.8%
			12.1%
			9.6%
			21.7%
			6,601
			15,790
			9,287
			4,673
			3,583
			39,934
			2,858Agree-disagree
			26
			Employees in my work unit share job knowledge with each other.
			76.9%
			28.8%
			48.1%
			12.5%
			6.6%
			4.0%
			10.6%
			13,051
			20,505
			4,915
			2,602
			1,540
			42,613
			224Agree-disagree
			27
			The skill level in my work unit has improved in the past year.
			62.9%
			22.4%
			40.5%
			25.4%
			7.4%
			4.4%
			11.7%
			9,521
			16,643
			10,390
			3,013
			1,688
			41,255
			1,526Good-poor
			28
			How would you rate the overall quality of work done by your work unit?
			87.8%
			50.7%
			37.1%
			10.1%
			1.4%
			0.7%
			2.1%
			22,713
			15,483
			3,847
			533
			248
			42,824
			N/AAgree-disagree
			29
			*My work unit has the job-relevant knowledge and skills necessary to accomplish organizational goals.
			84.1%
			37.9%
			46.2%
			10.2%
			4.3%
			1.4%
			5.7%
			16,825
			19,386
			3,986
			1,746
			566
			42,509
			340Agree-disagree
			30
			Employees have a feeling of personal empowerment with respect to work processes.
			56.1%
			14.4%
			41.7%
			22.5%
			14.5%
			6.9%
			21.4%
			6,257
			17,351
			8,990
			5,887
			2,804
			41,289
			1,150Agree-disagree
			31
			Employees are recognized for providing high quality products and services.
			61.9%
			18.2%
			43.7%
			19.6%
			12.1%
			6.5%
			18.6%
			8,052
			18,602
			7,799
			4,691
			2,494
			41,638
			799Agree-disagree
			32
			Creativity and innovation are rewarded.
			52.5%
			16.5%
			36.0%
			25.9%
			13.8%
			7.8%
			21.6%
			7,225
			15,146
			10,269
			5,373
			2,993
			41,006
			1,303Agree-disagree
			33
			Pay raises depend on how well employees perform their jobs.
			38.2%
			10.5%
			27.6%
			30.0%
			18.9%
			12.9%
			31.8%
			4,216
			10,679
			11,456
			7,214
			4,799
			38,364
			4,036Agree-disagree
			34
			Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).
			62.7%
			20.1%
			42.6%
			24.5%
			7.3%
			5.4%
			12.8%
			8,355
			17,005
			9,221
			2,730
			1,984
			39,295
			3,126Agree-disagree
			35
			Employees are protected from health and safety hazards on the job.
			83.1%
			29.9%
			53.2%
			11.3%
			3.5%
			2.0%
			5.6%
			13,063
			21,866
			4,491
			1,371
			760
			41,551
			925Agree-disagree
			36
			My organization has prepared employees for potential security threats.
			78.7%
			25.5%
			53.2%
			14.0%
			5.2%
			2.2%
			7.4%
			11,015
			22,107
			5,618
			2,076
			809
			41,625
			736Agree-disagree
			37
			Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated.
			61.4%
			22.4%
			38.9%
			20.4%
			9.1%
			9.1%
			18.3%
			9,448
			15,594
			7,747
			3,429
			3,322
			39,540
			2,870Agree-disagree
			38
			Prohibited Personnel Practices (for example, illegally discriminating for or against any employee/applicant, obstructing a person's right to compete for employment, knowingly violating veterans' preference requirements) are not tolerated.
			72.0%
			28.6%
			43.4%
			17.5%
			4.9%
			5.7%
			10.6%
			11,680
			16,672
			6,245
			1,730
			1,948
			38,275
			4,081Agree-disagree
			39
			My agency is successful at accomplishing its mission.
			81.8%
			29.9%
			51.9%
			13.5%
			3.0%
			1.7%
			4.7%
			13,347
			21,680
			5,059
			1,072
			623
			41,781
			664Agree-disagree
			40
			*I recommend my organization as a good place to work.
			75.1%
			32.8%
			42.3%
			15.8%
			6.1%
			3.0%
			9.1%
			14,649
			17,805
			6,286
			2,482
			1,193
			42,415
			N/AAgree-disagree
			41
			*I believe the results of this survey will be used to make my agency a better place to work.
			54.8%
			21.0%
			33.8%
			25.3%
			11.2%
			8.7%
			19.9%
			8,520
			13,556
			9,905
			4,369
			3,307
			39,657
			2,791Agree-disagree
			42
			My supervisor supports my need to balance work and other life issues.
			83.9%
			49.3%
			34.7%
			8.3%
			3.9%
			3.8%
			7.7%
			21,741
			14,309
			3,229
			1,476
			1,419
			42,174
			184Agree-disagree
			43
			My supervisor provides me with opportunities to demonstrate my leadership skills.
			73.8%
			39.1%
			34.7%
			13.6%
			7.2%
			5.3%
			12.5%
			17,249
			14,446
			5,436
			2,928
			2,081
			42,140
			191Agree-disagree
			44
			Discussions with my supervisor about my performance are worthwhile.
			71.0%
			36.4%
			34.7%
			15.2%
			7.5%
			6.2%
			13.7%
			15,864
			14,405
			6,179
			3,078
			2,446
			41,972
			339Agree-disagree
			45
			My supervisor is committed to a workforce representative of all segments of society.
			75.1%
			39.3%
			35.8%
			17.1%
			3.7%
			4.1%
			7.8%
			16,222
			14,040
			6,359
			1,286
			1,430
			39,337
			2,951Agree-disagree
			46
			My supervisor provides me with constructive suggestions to improve my job performance.
			69.6%
			34.2%
			35.3%
			16.5%
			8.1%
			5.9%
			14.0%
			14,946
			14,813
			6,694
			3,342
			2,302
			42,097
			218Agree-disagree
			47
			Supervisors in my work unit support employee development.
			74.6%
			37.4%
			37.2%
			14.2%
			6.0%
			5.2%
			11.2%
			16,333
			15,501
			5,591
			2,306
			1,983
			41,714
			601Agree-disagree
			48
			My supervisor listens to what I have to say.
			80.9%
			45.8%
			35.0%
			10.2%
			5.5%
			3.4%
			9.0%
			20,199
			14,563
			3,981
			2,199
			1,316
			42,258
			N/AAgree-disagree
			49
			My supervisor treats me with respect.
			84.3%
			51.1%
			33.2%
			8.4%
			4.0%
			3.4%
			7.3%
			22,428
			13,641
			3,295
			1,585
			1,281
			42,230
			N/AAgree-disagree
			50
			In the last six months, my supervisor has talked with me about my performance.
			82.2%
			42.9%
			39.4%
			9.2%
			5.9%
			2.7%
			8.6%
			18,946
			16,425
			3,545
			2,306
			1,023
			42,245
			N/AAgree-disagree
			51
			I have trust and confidence in my supervisor.
			73.7%
			44.1%
			29.7%
			13.6%
			6.5%
			6.1%
			12.6%
			19,348
			12,390
			5,496
			2,602
			2,386
			42,222
			N/AGood-poor
			52
			Overall, how good a job do you feel is being done by your immediate supervisor?
			76.2%
			47.6%
			28.6%
			14.6%
			5.3%
			3.8%
			9.2%
			20,801
			12,015
			5,839
			2,074
			1,474
			42,203
			N/AAgree-disagree
			53
			In my organization, senior leaders generate high levels of motivation and commitment in the workforce.
			54.0%
			17.4%
			36.5%
			23.6%
			13.3%
			9.2%
			22.5%
			7,531
			15,162
			9,414
			5,306
			3,578
			40,991
			1,035Agree-disagree
			54
			My organization's senior leaders maintain high standards of honesty and integrity.
			61.8%
			22.9%
			39.0%
			22.5%
			8.2%
			7.5%
			15.7%
			9,592
			15,542
			8,478
			3,010
			2,749
			39,371
			2,659Agree-disagree
			55
			Supervisors work well with employees of different backgrounds.
			72.0%
			26.9%
			45.1%
			17.8%
			5.7%
			4.5%
			10.2%
			11,342
			18,134
			6,662
			2,105
			1,624
			39,867
			2,051Agree-disagree
			56
			*Managers communicate the goals of the organization.
			68.8%
			22.0%
			46.8%
			17.7%
			8.2%
			5.2%
			13.4%
			9,599
			19,547
			6,919
			3,269
			1,965
			41,299
			676Agree-disagree
			57
			Managers review and evaluate the organization's progress toward meeting its goals and objectives.
			68.5%
			21.9%
			46.6%
			19.9%
			7.0%
			4.7%
			11.7%
			9,142
			18,585
			7,509
			2,632
			1,693
			39,561
			2,439Agree-disagree
			58
			Managers promote communication among different work units (for example, about projects, goals, needed resources).
			63.0%
			20.9%
			42.0%
			19.5%
			10.7%
			6.9%
			17.6%
			8,997
			17,340
			7,559
			4,201
			2,659
			40,756
			1,298Agree-disagree
			59
			Managers support collaboration across work units to accomplish work objectives.
			66.7%
			23.0%
			43.7%
			18.7%
			8.5%
			6.1%
			14.6%
			9,868
			17,982
			7,167
			3,280
			2,332
			40,629
			1,189Good-poor
			60
			Overall, how good a job do you feel is being done by the manager directly above your immediate supervisor?
			67.8%
			32.0%
			35.8%
			19.7%
			6.7%
			5.8%
			12.5%
			13,412
			14,322
			7,443
			2,465
			2,151
			39,793
			2,181Agree-disagree
			61
			I have a high level of respect for my organization's senior leaders.
			65.7%
			28.1%
			37.6%
			20.4%
			8.1%
			5.9%
			14.0%
			12,046
			15,552
			8,132
			3,243
			2,311
			41,284
			645Agree-disagree
			62
			Senior leaders demonstrate support for Work/Life programs.
			66.9%
			27.0%
			40.0%
			21.6%
			6.6%
			4.9%
			11.5%
			10,966
			15,714
			7,867
			2,379
			1,703
			38,629
			3,323Satisfied-dissatisfied
			63
			*How satisfied are you with your involvement in decisions that affect your work?
			60.4%
			18.9%
			41.5%
			20.6%
			14.2%
			4.9%
			19.0%
			8,276
			17,416
			8,294
			5,902
			1,979
			41,867
			N/ASatisfied-dissatisfied
			64
			*How satisfied are you with the information you receive from management on what's going on in your organization?
			57.8%
			17.0%
			40.8%
			21.7%
			14.8%
			5.7%
			20.5%
			7,495
			17,258
			8,799
			6,033
			2,286
			41,871
			N/ASatisfied-dissatisfied
			65
			*How satisfied are you with the recognition you receive for doing a good job?
			59.9%
			21.4%
			38.5%
			20.6%
			13.2%
			6.3%
			19.5%
			9,484
			16,362
			8,289
			5,238
			2,459
			41,832
			N/ASatisfied-dissatisfied
			66
			How satisfied are you with the policies and practices of your senior leaders?
			53.5%
			15.5%
			38.0%
			28.2%
			12.4%
			5.9%
			18.3%
			6,789
			16,061
			11,499
			5,055
			2,370
			41,774
			N/ASatisfied-dissatisfied
			67
			How satisfied are you with your opportunity to get a better job in your organization?
			43.3%
			13.8%
			29.5%
			29.2%
			16.8%
			10.7%
			27.5%
			5,977
			12,268
			12,073
			7,064
			4,411
			41,793
			N/ASatisfied-dissatisfied
			68
			How satisfied are you with the training you receive for your present job?
			62.1%
			19.8%
			42.4%
			22.1%
			11.0%
			4.8%
			15.8%
			8,638
			17,822
			9,047
			4,405
			1,883
			41,795
			N/ASatisfied-dissatisfied
			69
			*Considering everything, how satisfied are you with your job?
			74.1%
			27.2%
			46.9%
			14.9%
			7.7%
			3.3%
			10.9%
			11,749
			19,521
			6,010
			3,204
			1,335
			41,819
			N/ASatisfied-dissatisfied
			70
			Considering everything, how satisfied are you with your pay?
			65.6%
			21.4%
			44.2%
			16.6%
			12.5%
			5.4%
			17.8%
			9,302
			18,581
			6,704
			5,068
			2,130
			41,785
			N/ASatisfied-dissatisfied
			71
			*Considering everything, how satisfied are you with your organization?
			70.0%
			23.2%
			46.8%
			17.9%
			8.3%
			3.7%
			12.1%
			10,191
			19,589
			7,131
			3,324
			1,468
			41,703
			N/A

* AES prescribed items as of 2018 (5 CFR Part 250, Subpart C)
** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'
The Dashboard only includes items 1-71.
Percentages are weighted to represent the Agency's population.

                    
  


Content created by Office of Human Resources (OHR) Content last reviewed May 4, 2021 Back to top
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