Agency	Milestones

The	following	table	captures	all	of	the	government-wide	actions	required	of	all	

agencies	in	the	Digital	Government	Strategy,	and	GSA’s	status	in	completing	each	of	

those	actions.	Additional	reporting	progress	on	milestone	actions	will	be	provided	

here.

Number Agency Milestone Actions Due Date Status

1.2 Ensure all new IT systems follow the open 

data, content, and web API policy and 

operationalize agency.gov/developer pages. 

[Within 6 months of release of open data 

policy—see milestone 1.1]

November 

9, 2013

Completed

Learn more

>

2.1 Engage with customers to identify at least two 

existing major customer-facing services that 

contain high-value data or content as firstmove candidates to make compliant with new 

open data, content, and web API policy.

August 23, 

2012

Completed

Learn more

>

2.2 Make high-value data and content in at least 

existing two major customer-facing systems 

available through web APIs, apply metadata 

tagging and publish a plan to transition 

additional high-value systems. [Within 6 

months of release of open data policy—see

milestone 1.1]

May 23, 

2013

Completed

Learn more

>

4.2 Establish an agency-wide governance 

structure for developing and delivering digital 

services. [Within 3 months of release of 

governance guidance—see milestone 4.1]

November 

23, 2012

Completed

Learn more

>

5.2 Develop an enterprise-wide inventory of 

mobile devices and wireless service 

contracts.

November 

23, 2012

Completed

Learn More

>

5.3 Evaluate the government-wide contract 

vehicles in the alternatives analysis for all 

new mobile-related procurements.

May 23, 

2013

Completed

Learn More

>

6.3 Ensure all new digital services follow digital 

services and customer experience 

improvement guidelines. [Within 6 months of 

release of improvement guidance—see

May 23, 

2013

Completed

Learn More

>
milestone 6.2]

7.1 Engage with customers to identify at least two 

existing priority customer-facing services to 

optimize for mobile use.

August 23, 

2012

Completed

Learn More

>

7.2 Optimize at least two existing priority 

customer-facing services for mobile use and 

publish a plan for improving additional 

existing services. [Within 6 months of release 

of digital services improvement guidance—see

milestone 6.2]

May 23, 

2013

Completed

Learn More

>

8.2 Implement performance and customer 

satisfaction measuring tools on all .gov 

websites.

January 

22, 2013

Completed

Learn More

>

GSA	“Owned” Milestones

In	addition	to	achieving	the	milestones	expected	of	all	federal	agencies,	GSA	is	

responsible	for	completing	milestone	actions	that	support	the	rest	of	federal	

government.	The	following	table	captures	those	milestones	specific	to	GSA.	

Additional	reporting	progress	on	these	milestone	actions	will	be	provided	here.

Number GSA "Owned" Milestone Actions Due Date Status

2.3 Expand Data.gov to include a web API

catalog that centrally aggregates web APIs 

posted on agencies'/developer pages.

May 23, 

2013

Completed

3.1 Establish a Digital Services Innovation

Center to improve the government's delivery 

of digital services.

June 23, 

2012

Completed

3.4 Identify shared and open content management

system solutions.

February 

23, 2013

Completed

3.5 Provide support to help agencies develop web

APIs.

February 

23, 2013

Completed

3.6 Launch a shared mobile application

development program.

May 23, 

2013

Completed

5.1 Establish government-wide contract vehicle 

for mobile devices and wireless service.

November 

23, 2012

Completed
5.5 Set up a government-wide mobile device

management platform.

May 23, 

2013

Completed

6.2 Update the dot gov domain guidance and 

procedures to help ensure all new digital 

services meet improvement guidelines and 

provide support to agencies.

November 

23, 2012

Completed

8.1 Identify tools and guidance for measuring

performance and customer satisfaction on digital 

services.

August 23, 

2012

Completed