# Telecommunications and network services

We have cost-effective telecommunications and network services to meet your agency’s unique communications infrastructure and network needs.

## Customer support

Our dedicated **solutions brokers** are committed to providing timely and quality customer service in support of your telecommunications and network services acquisition planning efforts. Our solutions brokers can help you:
                        - define business requirements. 
                        - develop solicitations.
                        - execute task orders.
                        - coordinate with other organizations in support of life-cycle project management and implementation, service ordering and delivery of vendor services.

You can identify contracts that have accepted the Section 889 mass modification clause using the 889 Part B Contract Vehicle Modification Tracking Dashboard, updated daily.

## Enterprise Infrastructure Solutions

**Enterprise Infrastructure Solutions** is the go-to contract for enterprise telecommunications and networking solutions.

All agencies using Networx, WITS 3, and Local Telecommunications contracts **must transition to EIS contracts or another vehicle according to the following schedule:**
                        - March 31, 2022:  90% of agencies telecom inventory must be off expiring contracts and moved to EIS.
                        - September 30, 2022:  100% of agencies telecom inventory must be off expiring contracts and moved to EIS.
                        - September 30, 2022:  Agencies sign Memorandums of Understanding for Continuity of Service period.
                        - November 1, 2022 - May 31, 2023:  Contractors disconnect agencies without MOUs.
                        - May 31, 2024:  Continuity of Service period ends for agencies with signed MOUs.

Use of the extended contracts will be further restricted by the limitations process and the freeze on on modifications and orders, detailed in this letter to all Agency Transition Sponsors from FAS Assistant Commissioner Laura Stanton.

## Satellite communications

Our SATCOM contracts offer commercial satellite communications services help federal, state, local, and tribal governments maintain essential and secure communications where no wire line or wireless infrastructure exists.

## Wireless Mobility Solutions

Wireless Mobility Solutions offer a centralized source for wireless service plans, devices, and infrastructure support.

## Networx, WITS, and Local Telecommunications

The deadline for disconnecting all current Networx, WITS, and local telecommunications services was September 30, 2022. The contracts expire on May 31, 2024 and will not be extended.
                        - Review the timeline and  transition your services to EIS  to avoid any service disruptions.
                        - View the  Networks Authorized User List (NAUL) [XLSX - 74 KB]  to find out whether your agency is authorized to use these contracts.

## Contact us

Chat now!Chat now!

Call: 855-482-4348

Hours for live chat and calls:Sun 8 p.m. - Fri 8:30 p.m. CST

Email: ITCSC@gsa.gov

Other ways to get support

## Follow us

ITC on LinkedIn

ITC Blog

- GSA Advantage  - browse and buy GSA products and services
- GSA eLibrary  - browse GSA Schedules
- eBuy  - submit RFPs and RFQs
- eOffer/eMod  - submit contract offers and modification requests
- TOPS  - order local telecom services
- TOPS e*Bill  - local telecom service billing reports
- E-MORRIS  - long distance telecom service billing and inventory reports for Networx
- Vendor Support Center  - review and report sales

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-  Telecommunications and network services-  Overview 
-  ETS services matrix 
-  Enterprise Infrastructure Solutions 
-  Satellite Communications 
-  Telecommunications services customer support 
-  Local telecommunications services