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Intake, Suitability, and Badging








  
  
    

  
      



a professional woman in classes listening intently to another person.
Program Support Center (PSC)'s Intake, Suitability, and Badging Service (ISBS) fulfills the Homeland Security Presidential Directive 12 (HSPD-12) for the U.S. Department of Health and Human Services, developing and issuing policy in conjunction with federal laws and regulations prescriptive to identity, credential, and access management.

Services offered to all HHS operating divisions and staff divisions include:

Reviews requests and applications for badges, initial suitability determinations, periodic re-investigations, and investigation upgrades
	Initiates, reviews, and releases Electronic Questionnaires for Investigations Processing (e-QIP) to the National Background Investigations Bureau within the Office of Personnel Management
	Assists applicants, contractors, and current employees with completing the e-QIP application
	Provides status updates on badges and background investigation inquiries, as well as responding to general investigation questions
	Implements identity verification and badging processes for new and existing employees, contractors, and affiliates in accordance with HSPD-12 and activates numerous types of personal identity verification compliant cards, including the restricted local access badge
	Performs certificate updates, personal identification number resets, and card update activities
	Makes final suitability determinations and takes appropriate adverse actions in accordance with Title 5, Code of Federal Regulations, part 731 (5 CFR 731)
	Reviews self-reported information or incident reports that potentially impact previous suitability determinations
	Makes preliminary suitability determinations following tentative job offer from human resources or prior to onboarding contractors
	Reviews and adjudicates fingerprint reports conducted by the Federal Bureau of Investigation and reports final suitability determinations to the Office of Personnel ManagementContact Us

Marcia LevinMarcia.Levin@psc.hhs.gov
(301) 443-0778

Customer Support

Intake, Suitability, and Badging Services (ISBS) Self-Service Web Portal

                    
  


Content created by Program Support Center (PSC) Content last reviewed October 19, 2021 Back to top
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