30228 Federal Register / Vol. 83, No. 124 / Wednesday, June 27, 2018 / Notices 

includes the actual data collection 

instrument. 

DATES: Comments must be submitted on 

or before July 27, 2018. 

ADDRESSES: Submit written comments 

on the collection of information through 

www.Regulations.gov, or to Office of 

Information and Regulatory Affairs, 

Office of Management and Budget, Attn: 

VA Desk Officer; 725 17th St. NW, 

Washington, DC 20503 or send through 

electronic mail to oira_submission@

omb.eop.gov . Please refer to ‘‘OMB 

Control No. 2900–0744’’ in any 

correspondence. 

FOR FURTHER INFORMATION CONTACT: 

Cynthia Harvey-Pryor, Enterprise 

Records Service (005R1B), Department 

of Veterans Affairs, 810 Vermont 

Avenue NW, Washington, DC 20420, 

(202) 461–5870 or email 

Cynthia.harvey-pryor@va.gov . Please 

refer to ‘‘OMB Control No. 2900–0744’’ 

in any correspondence. 

SUPPLEMENTARY INFORMATION: 

Authority: The Government 

Performance and Results Act of 1993, 

Public Law 103–62, August 3, 1993 and 

Title 38 U.S.C., subsection 527, 

Evaluation and Data Collection; 44 

U.S.C. 3501–3521. 

Title: VBA Call Center Satisfaction 

Survey. 

OMB Control Number: 2900–0744. 

Type of Review: Revision of a 

currently approved collection. 

Abstract: VBA maintains a 

commitment to improve the overall 

quality of service for Veterans. Feedback 

from Veterans regarding their recent 

experience to the VA call centers will 

provide VBA with three key benefits to: 

(1) Identify what is most important to 

Veterans; (2) determine what to do to 

improve the call center experience; and 

(3) serve to guide training and/or 

operational activities aimed at 

enhancing the quality of service 

provided to Veterans and active duty 

personnel. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to a collection of information 

unless it displays a currently valid OMB 

control number. The Federal Register 

Notice with a 60-day comment period 

soliciting comments on this collection 

of information was published at 83 FR 

7949 on April 17, 2018. 

Affected Public: Individuals or 

households. 

Estimated Annual Burden: 3,600 

hours. 

Estimated Average Burden per 

Respondent: 6 minutes. 

Frequency of Response: On occasion. 

Estimated Number of Respondents: 

36,000. 

By direction of the Secretary. 

Cynthia D. Harvey-Pryor, 

Department Clearance Officer, Office of 

Quality, Privacy and Risk, Department of 

Veterans Affairs. 

[FR Doc. 2018–13818 Filed 6–26–18; 8:45 am] 

BILLING CODE 8320–01–P 

DEPARTMENT OF VETERANS 

AFFAIRS 

[OMB Control No. 2900–0843] 

Agency Information Collection 

Activity: VHA Homeless Programs 

Project CHALENG (Community 

Homelessness Assessment, Local 

Education and Networking Groups) for 

Veterans 

AGENCY: Veterans Health 

Administration, Department of Veterans 

Affairs. 

ACTION: Notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act (PRA) of 

1995, this notice announces that the 

Veterans Health Administration, 

Department of Veterans Affairs, will 

submit the collection of information 

abstracted below to the Office of 

Management and Budget (OMB) for 

review and comment. The PRA 

submission describes the nature of the 

information collection and its expected 

cost and burden and it includes the 

actual data collection instrument. 

DATES: Comments must be submitted on 

or before July 27, 2018. 

ADDRESSES: Submit written comments 

on the collection of information through 

www.Regulations.gov, or to Office of 

Information and Regulatory Affairs, 

Office of Management and Budget, Attn: 

VA Desk Officer; 725 17th St. NW, 

Washington, DC 20503 or sent through 

electronic mail to oira_submission@

omb.eop.gov. Please refer to ‘‘OMB 

Control No. 2900–0843’’ in any 

correspondence. 

FOR FURTHER INFORMATION CONTACT: 

Cynthia Harvey-Pryor, Office of Quality, 

Privacy and Risk (OQPR), Department of 

Veterans Affairs, 810 Vermont Avenue 

NW, Washington, DC 20420, (202) 461– 

5870 or email cynthia.harvey-pryor@

va.gov. Please refer to ‘‘OMB Control 

No. 2900–0843’’ in any correspondence. 

SUPPLEMENTARY INFORMATION: 

Authority: Public Law 102–405, 

Public Law 103–446 and Public Law 

105–114. 

Title: VHA Homeless Programs, 

Project CHALENG (Community 

Homelessness Assessment, Local 

Education and Networking Groups) for 

Veterans. 

OMB Control Number: 2900–0843. 

Type of Review: Revision of a 

currently approved collection. 

Abstract: In 1993 the Department of 

Veterans Affairs (VA) launched Project 

CHALENG (Community Homelessness 

Assessment, Local Education and 

Networking Groups) for Veterans in 

response to Public Law 102–405 which 

required VA to make an assessment of 

the needs of homeless Veterans in 

coordination with other Federal 

departments, state and local government 

agencies, and nongovernmental agencies 

with experience working with homeless 

persons. Since 1993, VA has 

administered a needs assessment in 

accordance with guidance in Public Law 

103–446 and Public Law 105–114. 

This collection of information is 

necessary to ensure that VA and 

community partners are developing 

services that are responsive to the needs 

of local homeless Veterans, in order to 

end homelessness and prevent new 

Veterans from experiencing 

homelessness. Over the years, data from 

CHALENG has assisted VA in 

developing new services for Veterans 

such as the Homeless Veteran Dental 

Program (HVDP), the expansion of the 

Department of Housing and Urban 

Development-VA Supportive Housing 

(HUD–VASH) Program, the Veterans 

Justice Programs and Supportive 

Services for Veteran Families (SSVF). In 

addition, community organizations use 

CHALENG data in grant applications to 

support services for homeless Veterans; 

grant applications are for VA, other 

Federal, local government, and 

community foundation dollars, which 

maximize community participation in 

serving homeless Veterans. 

An agency may not conduct or 

sponsor, and a person is not required to 

respond to a collection of information 

unless it displays a currently valid OMB 

control number. The Federal Register 

Notice with a 60-day comment period 

soliciting comments on this collection 

of information was published at 83 FR 

12847 on March 23, 2018 pages 12847– 

12848. 

Affected Public: Individuals and 

households. 

Estimated Annual Burden: 

Veteran Survey—10–10161—500 hours. 

Provider Assessment—10–10162—705 

hours. 

Estimated Average Burden per 

Respondent: 

Veteran Survey—10–10161—6 minutes. 

Provider Assessment—10–10162—9 

minutes. 

Frequency of Response: Annually. 

Estimated Number of Respondents: 


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Federal Register / Vol. 83, No. 124 / Wednesday, June 27, 2018 / Notices 30229 

Veteran Survey—10–10161—5,000. 

Provider Assessment—10–10162— 

4,700. 

By direction of the Secretary. 

Cynthia D. Harvey-Pryor, 

Department Clearance Officer, Office of 

Quality, Privacy and Risk, Department of 

Veterans Affairs. 

[FR Doc. 2018–13814 Filed 6–26–18; 8:45 am] 

BILLING CODE 8320–01–P 


daltland on DSKBBV9HB2PROD with NOTICES