Bureau of Reclamation 

“We have truly appreciated the support provided by GPO in our 

Visual Identity Refresh Project. Your team’s responsiveness, 

attention to detail, and professionalism was evident at all stages 

of the project. Your ability to give sage advice during the process 

and steer the project to completion were critical to the results 

we achieved. We hope that you are as proud of the work that you 

accomplished as we are!”

David Denton

Resource Services Manager 

Interior Region 9: Columbia-Pacific Northwest

U.S. Fish and Wildlife Services 

“As the Printing Management Officer for the U.S. Fish and Wildlife 

Service, I have found that the Government Publishing Office’s 

Simplified Purchase Agreement Program vehicle is an invaluable 

tool. In today’s environment of budget constraints and quick turnaround schedules, the SPA is the most cost-effective, expedient 

means of getting quality printing at a reasonable price.”

Mark Newcastle

Chief, Branch of Printing & Publishing

U.S. Fish and Wildlife Service/External Affairs

Division of Marketing Communications

Bureau of Alcohol, Tobacco, Firearms and Explosives 

“You are true professionals and it has been a great experience 

working with you. Fantastic customer service, solid counsel and 

very talented design.”

Brian D. Nickey

Chief of Digital Media

For additional information, contact a GPO National Account Manager at 202.512.1904 or email nam@gpo.gov.

U.S. Department of Agriculture Forest Service,

West Virginia 

“I wanted to reach out and tell you how great of a reception our 2023 

US Capitol Christmas Tree logo is receiving. People love it! Thank you 

all for helping us put our vision down on paper — it truly represents 

the state and the Monongahela National Forest.”

Amy Albright

Project Manager

USDA WV Forest Service

National Park Service 

“I would like to take this time to thank the Customer Service 

Department for their outstanding customer service. They process 

my work in a timely manner. The team is always courteous and 

professional. Whenever I call with ANY ISSUE (NPS), I know that it 

will be resolved.”

Debra Melton

Printing Specialist 

WHAT GPO CUSTOMERS ARE SAYING
Naval History and Heritage Command

“Naval History and Heritage Command produces a variety of 

publications, from softcover pamphlets to multi-volume hardcover 

collections of archival documents. However, regardless of the 

unique requirements of each product, GPO Creative Services 

has been our dynamic partner in meeting any new challenge. 

Our collaborative work with Creative Services at every stage of 

prepress production has always been positive and professionally 

rewarding as we’ve strived to – and always succeeded in – seeking 

solutions to the challenges posed by some of our projects. Time 

and again, this group of creative, smart, and dynamic individuals 

has enabled us to publish high-quality publications that have found 

positive resonance in our diverse readership.”

Carsten H. Fries

Lead Writer/Editor

Communication and Outreach Division

Naval History and Heritage Command

Missouri National Guard

“I just wanted to reach out to you to say I am impressed with your 

staff! Despite being the end of the FY, they have already processed 

all my last minute orders. I honestly didn’t expect them to get to 

them for another week or two. As always, thanks for keeping your 

office amazing!”

SFC Jason Huether

Missouri National Guard

Marketing NCO

Centers for Medicare and Medicaid Services

“GPO’s Quality Control Team is a team of very knowledgeable 

individuals that support the government’s printing needs. It has been 

a pleasure working with this team to get the best quality product in a 

timely manner. Thank you for the continued support in producing our 

Medicare and You Handbook throughout the years.”

Clint Howard

Senior Printing Specialist

WHAT GPO CUSTOMERS ARE SAYING

District of Columbia Public Schools 

“Thank you to the whole team at GPO in DC for being there for 

DC Public Schools during this challenging time for our students, 

families, and staff. A special thank you to Joe Harrington and the 

GPOExpress program for working together with FedEx Office to get 

instructional materials printed so that our students can continue 

their coursework while at home. Also, a big thank you to our 

printing team in Customer Services, for their willingness to help us 

change our procurement strategy on a dime to save money and to 

get the materials out to families quicker. GPO will be there for you 

when you need them, especially in this challenging time.”

Justin W. Willis

Director, Procurement Operations

Office of Resource Strategy

For additional information, contact a GPO National Account Manager at 202.512.1904 or email nam@gpo.gov.

U.S. Department of Justice,

Office of the Inspector General 

“The Creative Services team made a significant impact on the brand 

and identity of the DOJ OIG by advancing its efforts with modern 

design trends and presenting the organization in a positive image to 

the public. They took leadership’s simple ideas and complex concepts 

and transformed them into a remarkable and noteworthy design that 

accurately reflected DOJ OIG’s vision, mission, values and goals.”

Mark Abueg

(Former) Director of Internal Communications