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      Recent Reports
    Higher Education: Employment Discrimination Case Referrals Between Education and the Equal Employment Opportunity Commission Could Be ImprovedGAO-24-105516
      
	Published:  Mar 06, 2024


	Publicly Released: Apr 09, 2024
          Service Members Transitioning to Civilian Life: Agencies Can Improve Warm Handovers for Additional AssistanceGAO-24-106248
      
	Published:  Mar 21, 2024


	Publicly Released: Mar 21, 2024
          Human Capital: Characteristics and Administration of the Federal Wage SystemGAO-24-106657
      
	Published:  Mar 05, 2024


	Publicly Released: Mar 05, 2024
          Science & Tech Spotlight: Wearable Technologies in the WorkplaceGAO-24-107303
      
	Published:  Mar 04, 2024


	Publicly Released: Mar 04, 2024
          Commonwealth of the Northern Mariana Islands: Greater Transparency Could Improve Worker Ratio ReportsGAO-24-106698
      
	Published:  Feb 13, 2024


	Publicly Released: Feb 13, 2024
          Military Spouse Employment: Part-Time Workforce Characteristics and PerspectivesGAO-24-106263
      
	Published:  Feb 08, 2024


	Publicly Released: Feb 08, 2024
    
    

  
  View More ReportsOpen Recommendations
        Service Members Transitioning to Civilian Life: Agencies Can Improve Warm Handovers for Additional AssistanceGAO-24-106248
      
						Mar 21, 2024
              Show
          8Open Recommendations

          Agency Affected
                                                  Recommendation
                                                  StatusDepartment of Defense
                                                                                        The Secretary of Defense should develop a written plan to analyze its available Transition Assistance Program data to identify reasons why transitioning service members who should receive a warm handover are not receiving one, and take appropriate action to collect additional warm handover data. Actions could include requiring Transition Assistance Program officials to provide an explanation when not providing a warm handover. (Recommendation 1)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Department of Defense
                                                                                        The Secretary of Defense should develop a process to regularly request updated online contact information from receiving agencies, including VA and DOL, to help ensure that Transition Assistance Program officials can connect service members with agency programs through warm handovers. (Recommendation 2)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Department of Defense
                                                                                        The Secretary of Defense should develop additional guidance to commanders and their designees on verifying warm handovers and on recording the verifications in the Transition Assistance Program database. (Recommendation 3)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Department of Defense
                                                                                        The Secretary of Defense, in coordination with interagency partners, such as DOL and VA, should develop a plan to assess the helpfulness of warm handovers as a part of its overall assessment of the Transition Assistance Program. (Recommendation 4)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Department of Defense
                                                                                        The Secretary of Defense should develop and implement a process to share information and findings on the helpfulness of warm handover from partner agencies with military service branches, including Transition Assistance Program counselors and other stakeholders. (Recommendation 5)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Department of Defense
                                                                                        The Secretary of Defense should ensure that the Assistant Secretary of Defense for Manpower and Reserve Affairs coordinates with DOL and VA through the Transition Assistance Program interagency partnership to identify criteria and standards for the ENPP and TSMRC pilot projects to determine whether and how to scale the piloted approaches into the overall warm handover process. (Recommendation 6)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
          Commonwealth of the Northern Mariana Islands: Greater Transparency Could Improve Worker Ratio ReportsGAO-24-106698
      
						Feb 13, 2024
              Show
          1Open Recommendations

          Agency Affected
                                                  Recommendation
                                                  StatusDepartment of the Interior
                                                                                        The Secretary of the Interior should ensure that the Assistant Secretary for Insular and International Affairs works with the CNMI government and, as appropriate, other U.S. agencies to determine what steps can be taken to improve transparency of the analytical approach CNMI uses to create its annual worker ratio report. Such steps could include communicating in greater detail, through CNMI's Standard Operating Procedure document and worker ratio report, the analytical approach CNMI took to categorize unknown workers as either U.S. or foreign, as well as the implications of the unknown portion for the ratio.
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
          2023 Tax Filing: IRS Improved Customer Service, but Could Further Improve Processing and Evaluate Expedited HiringGAO-24-106581
      
						Jan 25, 2024
              Show
          4Open Recommendations

          Agency Affected
                                                  Recommendation
                                                  StatusInternal Revenue Service
                                                                                        The Commissioner of Internal Revenue should evaluate and determine the cause of certain returns not meeting processing time goals and develop a plan for addressing these processing shortfalls. (Recommendation 1)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Internal Revenue Service
                                                                                        The Commissioner of Internal Revenue should identify a responsible party who approves and checks the accuracy of Submission Processing data reports and coordinates report dispersal to ensure that they do not contain errors. This individual and quality review process should be documented, such as in the Internal Revenue Manual. (Recommendation 2)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Internal Revenue Service
                                                                                        The Commissioner of Internal Revenue should systematically track and evaluate improvement initiatives aimed to address the most common submission processing errors. IRS should document this tracking and evaluation process in guidance, such as in the Internal Revenue Manual. (Recommendation 3)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.Internal Revenue Service
                                                                                        The Commissioner of Internal Revenue should develop and implement plans to monitor and evaluate its use of direct hire authority. (Recommendation 4)
                                                                                        Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
          Employee Benefits Security Administration: Systematic Process Needed to Better Manage Priorities and Increased ResponsibilitiesGAO-24-105667
      
						Nov 16, 2023
              Show
          1Open Recommendations

          Agency Affected
                                                  Recommendation
                                                  StatusDepartment of Labor
                                                                                        The Secretary of Labor should direct EBSA to develop and document a systematic decision-making process for oversight responsibilities and allocating staff in a changing budget environment, which could be incorporated within current planning documents. (Recommendation 1)
                                                                                        Open
EBSA agreed with our assessment of the agency's mission and its budgetary challenges, but disagreed with our conclusion that the agency had not adequately documented its decision-making process. However, EBSA also said it would take further steps to enhance its formal documentation of that process, in accordance with this recommendation. The agency also agreed it could better document the resource planning process to increase transparency-and that it will review its current documentation processes and implement appropriate changes. In addition, EBSA specifically noted that it plans to document the operation, maintenance, and decision-making process associated with employee training in a way that is consistent with our recommendation. We will monitor the agency's progress on these efforts.
    
    

  
  View More RecommendationsRelated Pages
    RelatedWomen and Gender in Public Policy
          RelatedCollege Access and Affordability
          RelatedEmployment in a Changing Economy
          RelatedHelping Servicemembers Transition Back to Civilian Life
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