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                            Artificial Intelligence Use Cases
    Artificial Intelligence Use Cases Jump To:
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                    As of January 2024Use Case
			Potential Benefits
			Maturity Phase
			Relevant TechniquesOrganizes large volumes of text, such as public comments from Regulations.gov
			Groups contents by similar themes
				Prioritizes reviews based on relevant hierarchical topics
			Late-stage prototype
			Natural language processing
				Topic modeling
				Sentiment analysis
				Semantic matchingSummarizes draft GAO legislative mandates
			Increases efficiency and reduces manual processes
				Highlights potentially fragmented and duplicative mandates
			Late-stage prototype
			Natural language processing
				Large language model
				Semantic matching
				Regular expressionsAssists with copyediting according to GAO’s style guide
			Automates select copyediting tasks
				Enables staff to focus on narrative structure and clarity
			Late-stage prototype
			Natural language processing
				Neural network modeling
				Sentiment analysisProvides automated responses to chat questions on published GAO work
			Summarizes published GAO content to enhance knowledge management and increase efficiency
				Enhances specificity and accuracy of results
			Early-stage prototype
			Large language model configuration
				Prompt engineering
				Retrieval-augmented generation
				User telemetry measurementSummarizes qualitative responses from annual GAO Employee Experience Survey
			Identifies trends, patterns, and sentiments quickly
				Improves survey interpretation with less manual intervention
				Assists with root-cause analyses
			Early-stage prototype
			Natural language processing
				Large language modelMonitors information about congressional committee calendars, press releases, and web contents
			Matches congressional interests with relevant GAO work
				Enhances timeliness of outreach and technical assistance
			Early-stage prototype
			Natural language processing
				Large language model
				Semantic matchingEnhances GAO auditing through use of extended reality glasses
			Improves data collection and collaboration across locations
				Reduces costs and risks
				Enables new data capturing and analysis opportunities
			Concept exploration
			Computer vision and object recognition
				Real-time image, video, and sensor data processingTriages IT help desk requests and answers internal GAO policy questions
			Provides 24/7 self-service assistance to GAO employees
				Allows support staff to focus on more complex requests
			Concept exploration
			Natural language processing
				Large language model
				Sentiment analysis
				Integrated workflow and escalationSource: GAO.
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