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                    Most Recent Reports**1 - 20 of 1810 Reports**
	
	

	
	  **Released on   Apr 10, 2024**
          Broadband Deployment: Agencies Should Take Steps to Better Meet Deadline for Processing Permits
    GAO-24-106157
      Published:   Apr 10, 2024
. 
        Publicly Released:   Apr 10, 2024
.
    The federal government is investing billions of dollars in expanding broadband access. Some new infrastructure—such as broadband towers—will be situated on federal lands. Federal agencies are required to process applications for such permits within 270 days. The Bureau of Land Management and the Forest Service process most of these applications. Between 2018-2022, both agencies missed the deadline for some applications and for others couldn't determine...
      **Released on   Mar 28, 2024**
          Driver Assistance Technologies: NHTSA Should Take Action to Enhance Consumer Understanding of Capabilities and Limitations
    GAO-24-106255
      Published:   Mar 28, 2024
. 
        Publicly Released:   Mar 28, 2024
.
    Driver assistance technologies are increasingly included in new vehicles. But drivers who don't understand these technologies may increase their risk of accidents by turning off safety features or over-relying on convenience features. The New Car Assessment Program is one way the National Highway Traffic Safety Administration educates drivers on vehicle technology. NHTSA's proposed updates to the program could help people better understand these technologies, but...
      **Released on   Mar 19, 2024**
          Information Technology: IRS Needs to Complete Planning and Improve Reporting for Its Modernization Programs
    GAO-24-106566
      Published:   Mar 19, 2024
. 
        Publicly Released:   Mar 19, 2024
.
    The Internal Revenue Service relies extensively on IT systems to collect taxes and distribute refunds. In August 2022, Congress appropriated tens of billions of dollars to the IRS, partly to help the agency modernize its IT systems. The IRS intends to use some of these funds to replace legacy IT systems, give taxpayers more online tools and services, and protect taxpayer privacy and security. However...
      **Released on   Jan 29, 2024**
          Artificial Intelligence: GAO's Work to Leverage Technology and Ensure Responsible Use
    GAO-24-107237
      Published:   Jan 30, 2024
. 
        Publicly Released:   Jan 29, 2024
.
    Artificial intelligence generally refers to computer systems that can solve problems and perform tasks that have traditionally required human intelligence. We testified about how GAO plans to use AI internally to enhance our effectiveness and efficiency. For example, we recently began deployment of a large language model as a tool to synthesize past reports, assist with editorial reviews, and scan congressional documents. By developing such...
          Federal Software Licenses: Agencies Need to Take Action to Achieve Additional Savings
    GAO-24-105717
      Published:   Jan 29, 2024
. 
        Publicly Released:   Jan 29, 2024
.
    Federal agencies buy thousands of software licenses annually. Across the 24 agencies we examined, 10 vendors accounted for the majority of the most widely used licenses. But it's unclear which products under those licenses are most widely used because of agencies' inconsistent and incomplete data. For example, multiple software products may be bundled into a single license with a vendor, and agencies may not have...
      **Released on   Dec 15, 2023**
          GAO Agile Assessment Guide: Best Practices for Adoption and Implementation [Reissued with revisions on Dec. 15, 2023]
    GAO-24-105506
      Published:   Nov 28, 2023
. 
        Publicly Released:   Dec 15, 2023
.
    Agile is an approach to software development in which software is developed incrementally and is continuously evaluated for functionality, quality, and customer satisfaction. Agile can reduce the risks of funding a program that fails or produces outdated technology. This updated guide presents federal auditors and others with best practices to assess the adoption and use of Agile processes in federal agencies and elsewhere. The federal...
      **Released on   Dec 14, 2023**
          Artificial Intelligence: Actions Needed to Improve DOD's Workforce Management
    GAO-24-105645
      Published:   Dec 14, 2023
. 
        Publicly Released:   Dec 14, 2023
.
    The Department of Defense has invested billions of dollars to integrate artificial intelligence into its operations. This includes analyzing intelligence, surveillance, and reconnaissance data, and operating deadly autonomous weapon systems. We found, however, that DOD can't fully identify who is part of its AI workforce or which positions require personnel with AI skills. As a result, DOD can't effectively assess the state of its AI...
          Artificial Intelligence in Natural Hazard Modeling: Severe Storms, Hurricanes, Floods, and Wildfires
    GAO-24-106213
      Published:   Dec 14, 2023
. 
        Publicly Released:   Dec 14, 2023
.
    Severe storms, hurricanes, floods, and wildfires kill hundreds of people and cause billions of dollars in damage in the U.S. each year. Forecasting models can help predict these hazards. Machine learning—a type of artificial intelligence —can help improve model accuracy, increase warning times, and reduce uncertainty. Some machine learning forecasting models are in use, but there are challenges to developing and adopting them more widely...
      **Released on   Dec 12, 2023**
          Artificial Intelligence: Agencies Have Begun Implementation but Need to Complete Key Requirements
    GAO-24-105980
      Published:   Dec 12, 2023
. 
        Publicly Released:   Dec 12, 2023
.
    Artificial intelligence is rapidly changing the world and could improve government operations. For example, federal agencies can use AI to analyze drone photos and large datasets. But safeguards are needed to manage AI risks. Federal law and guidance have several requirements for agencies implementing AI, but they haven't all been met. For example, there's no government-wide guidance on how agencies should acquire and use AI...
          Information Technology: Federal Agencies Are Making Progress in Implementing GAO Recommendations
    GAO-24-106693
      Published:   Dec 12, 2023
. 
        Publicly Released:   Dec 12, 2023
.
    Due to longstanding issues, the federal government's management of IT acquisitions and operations has been on our High Risk List since 2015. For FY 2024, 26 agencies plan to spend approximately $95 billion on IT—$74 billion to operate and maintain existing systems, and $21 billion to pay for new development and modernization projects. As of October 2023, agencies have implemented 88% of our nearly 400...
          Technology Modernization Fund: Although Planned Amounts Are Substantial, Projects Have Thus Far Achieved Minimal Savings
    GAO-24-106575
      Published:   Dec 12, 2023
. 
        Publicly Released:   Dec 12, 2023
.
    The Technology Modernization Fund awards federal agencies money to replace aging IT systems. Since the program's creation, Congress has appropriated over $1.23 billion, and the Office of Management and Budget and the General Services Administration have awarded funds to 37 federal IT modernization projects. Of these 37 projects: 8 have saved a total of $14.8 million; 5 of which anticipate saving an additional $2.6 million...
      **Released on   Sep 12, 2023**
          Biometric Identity System: DHS Needs to Address Significant Shortcomings in Program Management and Privacy
    GAO-23-105959
      Published:   Sep 12, 2023
. 
        Publicly Released:   Sep 12, 2023
.
    Since 2016, the Department of Homeland Security has been working to replace its outdated biometric identity management system that matches fingerprints and facial features. DHS expects the new system to store hundreds of millions of identities. But the system is way behind schedule and costs more than estimated—even after readjusting the schedule and cost estimates twice. And these estimates are unreliable because DHS doesn't follow...
          Cloud Computing: DOD Needs to Improve Tracking of Data User Fees
    GAO-23-106247
      Published:   Sep 12, 2023
. 
        Publicly Released:   Sep 12, 2023
.
    Cloud computing offers on-demand access to shared IT resources like networks, servers, and databases. Federal agencies can deliver better IT services for less money by using the cloud. In fiscal year 2022, the Department of Defense committed about $3 billion for cloud computing contracts. Cloud service providers charge user fees for transferring data from the cloud. DOD officials have negotiated some discounts for such fees...
          DOD Software Licenses: Better Guidance and Plans Needed to Ensure Restrictive Practices Are Mitigated
    GAO-23-106290
      Published:   Sep 12, 2023
. 
        Publicly Released:   Sep 12, 2023
.
    Cloud computing offers on-demand access to shared IT resources like networks, servers, and databases. Federal agencies like DOD must move their data and software to the cloud when possible. But software licenses and restrictive vendor practices can limit or prevent such efforts. For example, some vendors charge extra fees to use their software with third-party cloud providers. DOD officials said that restrictive practices generally affected...
      **Released on   Jul 27, 2023**
          Leading Practices: Iterative Cycles Enable Rapid Delivery of Complex, Innovative Products
    GAO-23-106222
      Published:   Jul 27, 2023
. 
        Publicly Released:   Jul 27, 2023
.
    Agencies are increasingly investing in products that combine hardware and software—"cyber-physical systems"—to meet their mission needs. Traditional acquisition processes don't support speedy delivery of these systems. Leading companies get these kinds of systems to market quickly using iterative design, testing, and feedback processes. For example, data from simulations and tests are recorded in a "digital thread"—a tool that product teams can access in real time...
      **Released on   Jul 20, 2023**
          Defense Software Acquisitions: Changes to Requirements, Oversight, and Tools Needed for Weapon Programs
    GAO-23-105867
      Published:   Jul 20, 2023
. 
        Publicly Released:   Jul 20, 2023
.
    The Department of Defense's ability to respond to evolving threats is increasingly determined by its ability to rapidly develop and deploy software. One way it is doing this is by trying to follow Agile development principles, which deliver working software in less than a year and add capability after that based on user feedback. The iterative and fast-paced nature of Agile software development relies on...
      **Released on   Jun 21, 2023**
          Nursing Homes: CMS Offers Useful Information on Website and Is Considering Additional Steps to Assess Underlying Data
    GAO-23-105312
      Published:   May 22, 2023
. 
        Publicly Released:   Jun 21, 2023
.
    The Centers for Medicare & Medicaid Services provides information on the quality of nursing homes as part of its Care Compare tool. Medicare & Medicaid Services has worked to ensure that nursing home information on Care Compare is useful to consumers and lets them compare data among nursing homes, such as how many nurses a facility has on staff. However, we found that Care Compare...
      **Released on   Jun 13, 2023**
          IT Systems Annual Assessment: DOD Needs to Improve Performance Reporting and Development Planning
    GAO-23-106117
      Published:   Jun 13, 2023
. 
        Publicly Released:   Jun 13, 2023
.
    The Department of Defense requested about $45.2 billion for FY 2023 for its unclassified information technology, such as communications and business systems. We reviewed the performance of DOD's 25 major IT business programs, including their software development and cybersecurity practices. Of the 25 programs, we found: 13 didn't fully report on the extent to which they achieved their goals, including 3 programs that didn't identify...
      **Released on   May 31, 2023**
          Information Technology: DHS Needs to Continue Addressing Critical Legacy Systems
    GAO-23-106853
      Published:   May 31, 2023
. 
        Publicly Released:   May 31, 2023
.
    We testified about the Department of Homeland Security's attempts to update its aging IT systems. These legacy systems can be costly to maintain and vulnerable to hackers. We recommended in 2019 that DHS develop a modernization plan for one of its most critical legacy systems. DHS did so in February 2022, and included milestones in the plan to replace this system and remove outdated hardware...
      **Released on   May 18, 2023**
          Information and Communications Technology: DOD Needs to Fully Implement Foundational Practices to Manage Supply Chain Risks
    GAO-23-105612
      Published:   May 18, 2023
. 
        Publicly Released:   May 18, 2023
.
    IT and communications technologies use parts and services from around the globe. Emerging threats in the supply chain for these technologies can put federal agencies—including DOD—at risk. For example, communications hardware with compromised components could lead to the loss of sensitive data. Of our practices for managing agency-wide supply chain risks, DOD addressed 4 and partially addressed the other 3. Specifically, DOD still needs to...
    
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