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# NCTC Tuition, Fees, and Cancellation Policies

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## Training

-  NCTC Training
-  Class Schedule
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### Tuition Types

### Tuition/Fees

*A technical assistance fee may apply for those classes that require specialized software or technical support.

### Payment Information

All non-DOI employees are required to pay a tuition fee when ‘Training Tuition Costs’ is displayed in the DOI Talent Catalog. NCTC prefers the receipt of payment via PAY.GOV with the use of a credit card. *To avoid the cancellation of your enrollment, payment is due 45 calendar days prior to the start of your class.*

If you cannot pay using a credit card, please email nctc_training@fws.gov for other payment options. When applicable, payment may be made in a variety of ways:
                        - **Credit Card:** ** NCTC accepts online credit card payments for tuition. **You will receive information on how to pay upon confirmation of your enrollment from the course contact. 
                        - **Purchase Order:**If paying by purchase order, please submit a copy of this order to nctc_training@fws.gov, along with supporting documentation specifying the following:                           - course name
                          - date
                          - location
                          - participant’s name(s)
                          - Tax ID number; and · DUNS number (What is a D-U-N-S Number) 
                        - **SF-182:**If paying by SF-182, please submit a copy of this document to nctc_training@fws.gov, along with supporting documentation specifying the following:                           - Treasury Account Symbol (TAS)
                          - Agency Location Code (ALC)
                          - Tax ID number
                          - DUNS number (What is a D-U-N-S Number)
                          - Fund Citation / Account number If paying using an SF-182, the funding will be collected via an IPAC (Intra-Governmental Payment and Collection System) 
                        - **Credit Card: Pre-paid Tuition Vouchers:**                           - Can be purchased for use in a future class TBD at a later date.
                          - Are valid/redeemable for two years for the date of purchase. Contact nctc_training@fws.gov to purchase these vouchers. In your email subject line please type "training vouchers"

Contact nctc_training@fws.gov to purchase these vouchers. In your email subject line please type "training vouchers".

### Cancellation Policy

All course applicants,* including FWS personnel*, who cancel their reservation **30 calendar days or less**, prior to the start of a class and fail to provide a substitute, are charged in full for tuition, NCTC guest room and meal costs. **Please contact the Course Contact listed above if you need to cancel 30 calendar days or less.**

**Cancellation Process**: If you are a DOI employee and need to cancel your registration more than 30 calendar days before the start of the class, you must go into your DOI Talent account to cancel your booking. Please login to DOI Talent, click on the 'My Learning' dropdown, select 'My Bookings', click on the name of the course you would like to drop, scroll down to your session and click 'Cancel booking' under Options. If you are an external employee, please cancel your attendance here, along with the information above.

**Online Courses:** NCTC synchronous online course applicants, including Service employees, who cancel their enrollment **30 calendar days** or less prior to the start of a class and fail to provide a substitute, or, who fail to show at all, or fail to complete all required class sessions and assignments, are charged in full for tuition (if applicable). 

**All tuition and cancellation-related questions may be directed to **nctc_training@fws.gov **or you may call (304) 870-7101.**

### Billing Contact Information

**Billing Address**

USFWS/NCTCTraining Admin Branch698 Conservation WayShepherdstown, WV 25443

**Email**

nctc_training@fws.gov(Do not send credit card numbers or other sensitive information via e-mail)

**Phone**

(304) 870-7101

**NCTC Tax ID/DUNS**

**Tax ID #**: 530201504**DUNS #**: 151157950

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