Federal Trade Commission

November 2021

DATA 

BOOK 

2021

Do

Not

Call
Table of Contents

The National Do Not Call Registry

The Data Book

Inside the numbers

Who is using the Do Not Call Registry

Complaint Figures by Year

Complaint Figures for FY 2021

State Rankings

Registration and Complaint Figures  

by State

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming
The National Do Not Call Registry Data Book

The National Do Not Call Registry

The National Do Not Call Registry provides an easy and efficient way for consumers to tell companies

they don’t want to receive most telemarketing sales calls. Robocalls that are sales calls are illegal

whether a number is on the Registry or not, unless the caller has written permission from a consumer.  

Since its inception in 2003, the Registry has continued to grow. As of September 30, 2021, there were

244 million active registrations. Consumers can register multiple phone numbers on the Registry by

registering online at donotcall.gov or calling a toll‐free number (888‐382‐1222) from the telephone

numbers they wish to register. Telemarketers and sellers must remove numbers added to the Registry

from their call lists at least every 31 days. Organizations can access the Registry at

telemarketing.donotcall.gov.       

If a company violates the Do Not Call rules, consumers can report the call to the Federal Trade

Commission (FTC) online at donotcall.gov or by calling the toll free number. Law enforcement officials

review these complaints, as well as consumer registration and telemarketer access information,

through the Consumer Sentinel Network, a secure online database maintained by the FTC. For more

information about Sentinel, visit ftc.gov/sentinel. Law enforcement personnel may join Sentinel at

register.consumersentinel.gov.
The National Do Not Call Registry Data Book

The Data Book

The National Do Not Call Registry Data Book contains statistical data about phone numbers on the

Registry, telemarketers and sellers accessing phone numbers on the Registry, and complaints

consumers submit to the FTC about telemarketers allegedly violating the Do Not Call rules. The FTC

monitors the data for accuracy and occasionally makes modifications to address potential problems.

Statistical data on complaints is based on unverified complaints reported by consumers, not on a

consumer survey.

Inside the numbers

• When we report the total number of DNC complaints, we break it down to show how many

were robocalls and how many came from live callers. With a few exceptions, telemarketing

robocalls are illegal, whether or not a number is on the Do Not Call Registry. As always,

when it’s a live caller, we verify that the consumer’s telephone number was registered on the

DNC database before we take the complaint.

• Our online complaint form asks for the topic of the call.

o Consumers can choose to report specific topics, such as reducing debt, vacation &

timeshares, and several other categories. Not everyone who files a complaint reports a

topic.

o The Data Book does not include statistics where a consumer chose “Other,” or topics

less likely to violate the Do Not Call Rules, such as debt collection, political, or

charitable calls.

• The Data Book includes a state‐by‐state analysis of DNC complaints. This is how we identify a

consumer’s state:

o If consumers report their state, we use the state they report.

o If consumers do not report their state, we use their area code.

o The state‐by‐state analysis also includes the top 10 topics consumers reported.

• The underlying data in the report is available on our open government site where we post our

daily complaint data at: www.ftc.gov/data.

• States are ranked based on the number of registrations or complaints per 100,000

population. Complaint figures include the total number of FY 2021 complaints submitted to

the FTC. Population estimates are based on 2019 U.S. Census population estimates (Annual

Estimates of the Resident Population: April 1, 2010 to July 1, 2019).

• For the purposes of this report, “active registrations” are those registrations consumers have

placed on the Registry that have not been subsequently deleted by the consumer or removed 

by the FTC. The FTC removes numbers that have been disconnected and reassigned.
FY2021

NaƟonalDoNotCallRegistry

WhoisusingtheDoNotCallRegistry

2017 2018 2019 2020 2021

230M

232M

234M

236M

238M

240M

242M

244M

244,302,202

241,483,968

239,472,857

235,302,818

229,816,164

AcƟveRegistraƟonsbyFiscalYear

TelemarketersandsellerscanaccessuptofiveareacodesontheRegistryforfree.Toaccessmorethanfiveareacodes,theymustpayafee.OrganizaƟonsthatarenotsellinggoods

orservicesare"exempt"andcanaccessnumbersontheRegistryforfree.ThisincludesorganizaƟonsaskingforcharitablecontribuƟons,raisingmoneyforpoliƟcalpurposes,or

conducƟngsurveys.ItalsoincludesorganizaƟonscallingonlypeopletheyhaveanestablishedbusinessrelaƟonshipwithorwhohavegiventheorganizaƟonwriƩenpermissiontocall.

"AcƟveRegistraƟons"reflectthetotalnumberofphonenumbersregisteredontheNaƟonalDoNotCallRegistryforeachfiscalyearasofSeptember30,2021.

2017 2018 2019 2020 2021

5orFewerAreaCodes

OrganizaƟonsWhoPaid

ExemptOrganizaƟons

Total 12,107

512

2,000

9,595

12,928

556

1,952

10,420

15,080

541

2,014

12,525

17,728

520

2,163

15,045

18,338

543

2,259

15,536

OrganizaƟonsAccessingtheRegistrybyFiscalYear
FY2021

NaƟonalDoNotCallRegistry

ComplaintFiguresbyYear

2017 2018 2019 2020 2021

0M

1M

2M

3M

4M

5M

6M

7M

3,427,926

2,805,343

3,790,456 3,786,959

4,501,863

1,099,921

935,462

1,546,362

1,894,291

2,563,031

7,157,216

5,779,978

5,422,709

3,966,727

5,006,801

ComplaintsbyCallTypeandFiscalYear

LiveCaller

Robocall

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleveryyear.ThedataisavailableatŌc.gov/data.
FY2021

NaƟonalDoNotCallRegistry

ComplaintFiguresfortheYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

Homesecurity&alarms 1,984

2,552

8,022

9,267

7,583

15,960

8,530

33,926

4,293

5,420

7,764

14,044

34,024

40,551

67,147

79,922

141,735

412,529

496,763

53,354

29,942

96,988

FY2021ComplaintsbyTopic*

LiveCaller

Robocall

CallTypeNotReported

478,954

LiveCaller

1,099,921

Robocall

3,427,926

FY2021ComplaintsbyCallType

October November December January February March April May June July August September

0K

100K

200K

300K

400K

500K

230,356 239,320 252,055

270,611 285,164

304,604

347,479

321,032 303,737

275,031 268,181

330,356

88,647

93,118

86,056

98,543

90,580

97,201

106,351

95,614

84,918

82,724 78,859

97,310

459,327

384,158

372,132

432,404

472,083

522,618

448,676

399,808

426,695

360,075

379,635

349,190

FY2021ComplaintsbyMonth

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleverymonth.Thefulldata,aswellascomplaintsreporƟngthattheconsumeraskedtheenƟtytostopcalling,isavailableatŌc.gov/data.

*Noteveryonewhofilesacomplaintreportsatopic.
Blank ConsumerState AcƟveRegistraƟons AcƟveRegistraƟonsp..

DistrictofColumbia

PuertoRico 13,109

95,687

418,650

675,309

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonsbyState

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.StatesarerankedbasedonthenumberofacƟveregistraƟonsper100,000populaƟon.AcƟve

registraƟonsincludeallphonenumbersontheNaƟonalDoNotCallRegistryasofSeptember30,2021.PopulaƟonesƟmatesarebasedon2019U.S.CensuspopulaƟonesƟmates.

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

RI

IL

StateRankingsforNaƟonalDoNotCallRegistryRegistraƟonsper100KPopulaƟon

AK HI

PR

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

1 NewHampshire

2 ConnecƟcut

3 MassachuseƩs

4 Maine

5 NewJersey

6 Vermont

7 Kansas

8 Wyoming

9 Wisconsin

10 Pennsylvania

11 Michigan

12 Iowa

13 Illinois

14 Ohio

15 Colorado

16 Nebraska

17 Minnesota

18 Maryland

19 RhodeIsland

20 Delaware

21 Kentucky

22 Montana

23 NewMexico

24 Virginia

25 NewYork

26 SouthDakota

1,286,856 94,642

3,323,812 93,227

6,027,519 87,450

1,167,148 86,828

7,644,925 86,070

535,003 85,739

2,495,825 85,670

489,497 84,577

4,919,753 84,497

10,789,344 84,279

8,411,097 84,222

2,619,454 83,024

10,473,568 82,652

9,651,025 82,564

4,718,724 81,940

1,583,358 81,852

4,557,018 80,803

4,878,839 80,700

851,673 80,395

782,639 80,373

3,575,533 80,031

853,668 79,873

1,633,692 77,913

6,587,684 77,180

14,804,755 76,103

672,095 75,972

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

27 Oregon

28 WestVirginia

29 Tennessee

30 Alabama

31 NorthDakota

32 Florida

33 Oklahoma

34 Washington

35 Arkansas

36 Georgia

37 Idaho

38 Missouri

39 NorthCarolina

40 California

41 Nevada

42 Arizona

43 Indiana

44 Utah

45 Louisiana

46 SouthCarolina

47 Hawaii

48 Mississippi

49 Texas

50 Alaska

3,192,067 75,682

1,333,685 74,418

5,072,568 74,278

3,624,168 73,915

562,771 73,848

15,592,554 72,599

2,866,063 72,431

5,475,617 71,907

2,168,803 71,867

7,574,778 71,343

1,265,992 70,842

4,326,103 70,487

7,335,196 69,938

27,422,473 69,403

2,106,634 68,394

4,904,474 67,381

4,482,569 66,584

2,102,000 65,565

3,026,868 65,111

3,298,484 64,064

843,047 59,543

1,756,228 59,010

16,724,295 57,678

394,360 53,908
Blank ConsumerState Complaints Complaintsper100K..

DistrictofColumbia

PuertoRico 88

1,816

2,826

12,814

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

RI

IL

StateRankingsforNaƟonalDoNotCallRegistryComplaintsper100KPopulaƟon

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.Statesarerankedbasedonthenumberofcomplaintsper100,000populaƟon.Complaints

includethetotalnumberofFY2021complaintssubmiƩedtotheFTC.PopulaƟonesƟmatesarebasedon2019U.S.CensuspopulaƟonesƟmates.

FY2021

NaƟonalDoNotCallRegistry

ComplaintsbyState

HI

AK

PR

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

1 Maryland

2 Delaware

3 Arizona

4 Colorado

5 Virginia

6 NewJersey

7 Nevada

8 Ohio

9 Florida

10 Oregon

11 ConnecƟcut

12 Illinois

13 NewYork

14 NorthCarolina

15 Kansas

16 California

17 Washington

18 Pennsylvania

19 Texas

20 Minnesota

21 RhodeIsland

22 Tennessee

23 Idaho

24 NewHampshire

25 Maine

26 NewMexico

122,595 2,028

19,302 1,982

141,543 1,945

111,866 1,943

165,508 1,939

168,862 1,901

58,117 1,887

217,763 1,863

388,227 1,808

74,450 1,765

61,644 1,729

216,580 1,709

314,931 1,619

167,910 1,601

46,026 1,580

622,136 1,575

119,020 1,563

196,810 1,537

436,781 1,506

83,744 1,485

15,492 1,462

98,425 1,441

25,729 1,440

19,364 1,424

18,914 1,407

29,312 1,398

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

27 Vermont

28 MassachuseƩs

29 Utah

30 Georgia

31 Wisconsin

32 Nebraska

33 Michigan

34 Kentucky

35 Alabama

36 Oklahoma

37 SouthCarolina

38 Montana

39 WestVirginia

40 Wyoming

41 Iowa

42 Hawaii

43 Arkansas

44 SouthDakota

45 Missouri

46 Indiana

47 Alaska

48 Mississippi

49 Louisiana

50 NorthDakota

8,664 1,388

94,948 1,378

44,025 1,373

145,113 1,367

79,017 1,357

25,265 1,306

125,377 1,255

54,826 1,227

58,959 1,202

45,503 1,150

57,704 1,121

11,974 1,120

19,807 1,105

5,901 1,020

32,110 1,018

14,084 995

29,815 988

8,235 931

56,823 926

61,580 915

6,047 827

22,123 743

32,094 690

4,866 639
2017 2018 2019 2020 2021

0K

50K

100K

67,564

79,928

107,991

58,959

45,617

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homesecurity&alarms

Homeimprovement&cleaning

7,697

6,088

2,317

2,294

516

328

316

145

124

81

ComplaintsbyTopic*

CallTypeNotReported

5,165

LiveCaller

13,052

Robocall

40,742

ComplaintsbyCallType

Alabama

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M 3,393,619 3,487,166 3,553,161 3,582,261 3,624,168

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:58,959 (#35naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:3,624,168 (#30naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

2K

4K

6K

4,064 4,287

6,047

3,041 3,215

ComplaintsbyFiscalYear

Imposters

Reducingdebt

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

Homeimprovement&cleaning

1,965

238

156

78

78

58

46

19

10

3

ComplaintsbyTopic*

CallTypeNotReported

1,217

LiveCaller Robocall 1,028

3,802

ComplaintsbyCallType

Alaska

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

100K

200K

300K

400K

366,837 375,719 382,534 386,570 394,360

AcƟveRegistraƟonsbyFiscalYear

Complaints:6,047 (#47naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyBoroughorCensusArea

AcƟveRegistraƟons:394,360 (#50naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

50K

100K

150K 158,566

128,929 141,543

169,694 166,589

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

14,309

13,021

4,454

3,725

2,289

1,768

1,633

652

488

303

ComplaintsbyTopic*

CallTypeNotReported

15,411

LiveCaller

35,520

Robocall

90,612

ComplaintsbyCallType

Arizona

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M 4,596,446 4,710,641 4,799,889 4,842,531 4,904,474

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:141,543(#3naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,904,474 (#42naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

20K

40K

60K

36,172

42,865

61,696

25,326 29,815

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homesecurity&alarms

Homeimprovement&cleaning

3,281

3,144

980

957

184

169

160

133

59

46

ComplaintsbyTopic*

CallTypeNotReported

3,773

LiveCaller

6,953

Robocall

19,089

ComplaintsbyCallType

Arkansas

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

2,031,921 2,087,259 2,123,180 2,141,447 2,168,803

AcƟveRegistraƟonsbyFiscalYear

Complaints:29,815(#43naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,168,803 (#35naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

200K

400K

600K

800K

652,098 622,136

466,116

747,832

824,627

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Computer&technicalsupport

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Workfromhome

77,108

55,969

22,220

11,780

8,765

8,745

7,501

5,438

3,170

984

ComplaintsbyTopic*

CallTypeNotReported

43,102

LiveCaller

130,377

Robocall

448,657

ComplaintsbyCallType

California

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

10M

20M

25,926,903 26,447,425 26,887,347 27,109,991 27,422,473

AcƟveRegistraƟonsbyFiscalYear

©2021Mapbox©OpenStreetMap

ComplaintsbyCounty

Complaints:622,136(#16naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:27,422,473 (#40naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

150K

111,866

129,600

86,680

130,646

143,108

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

12,913

12,479

4,803

2,800

1,398

1,364

1,130

740

373

252

ComplaintsbyTopic*

CallTypeNotReported

11,162

LiveCaller

23,220

Robocall

77,484

ComplaintsbyCallType

Colorado

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M 4,444,187 4,543,112 4,625,864 4,663,179 4,718,724

AcƟveRegistraƟonsbyFiscalYear

Complaints:111,866(#4naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,718,724 (#15naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

74,733

83,343

61,644

48,811

94,425

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Energy,solar,&uƟliƟes

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

6,056

5,752

2,045

1,722

1,193

465

437

222

169

94

ComplaintsbyTopic*

CallTypeNotReported

7,161

LiveCaller

13,707

Robocall

40,776

ComplaintsbyCallType

ConnecƟcut

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M 3,183,068 3,234,535 3,274,672 3,293,843 3,323,812

AcƟveRegistraƟonsbyFiscalYear

Complaints:61,644(#11naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,323,812 (#2naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

10K

20K

18,806 20,642 19,302

27,689

15,667

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

1,972

1,640

565

521

253

152

131

62

31

28

ComplaintsbyTopic*

CallTypeNotReported

3,589

LiveCaller

3,449

Robocall

12,264

ComplaintsbyCallType

Delaware

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

200K

400K

600K

800K

746,072 760,637 770,969 775,536 782,639

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:19,302 (#2naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:782,639 (#20naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

10K

20K

17,135 15,992

24,301

11,542 12,814

ComplaintsbyFiscalYear

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

2,940

628

594

259

225

168

91

60

49

27

ComplaintsbyTopic*

CallTypeNotReported

738

LiveCaller

2,845

Robocall

9,231

ComplaintsbyCallType

DistrictofColumbia

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

200K

400K

600K

620,154 638,132 654,532 662,907 675,309

AcƟveRegistraƟonsbyFiscalYear

Complaints:12,814 (NotRanked)

DistrictofColumbiaTotals

AcƟveRegistraƟons:675,309 (NotRanked)

ComplaintsbyWard
2017 2018 2019 2020 2021

0K

200K

400K

600K

427,404 388,227

587,999

354,354

293,519

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Energy,solar,&uƟliƟes

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

40,070

39,103

11,233

10,593

6,007

4,009

2,302

1,198

1,102

693

ComplaintsbyTopic*

CallTypeNotReported

29,200

LiveCaller

87,945

Robocall

271,082

ComplaintsbyCallType

Florida

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

5M

10M

15M

14,605,866 14,956,428 15,240,587 15,384,600 15,592,554

AcƟveRegistraƟonsbyFiscalYear

Complaints:388,227(#9naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:15,592,554 (#32naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K

172,635 154,512

242,239

145,113

117,101

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

16,744

15,405

4,265

4,199

2,011

932

848

625

342

305

ComplaintsbyTopic*

CallTypeNotReported

15,329

LiveCaller

32,961

Robocall

96,823

ComplaintsbyCallType

Georgia

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

2M

4M

6M

8M

7,095,159 7,278,613 7,410,337 7,476,269 7,574,778

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:145,113(#30naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:7,574,778 (#36naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

10K

20K

16,053 16,736

14,084

19,698

11,904

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

LoƩeries,prizes&sweepstakes

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

1,841

813

586

188

170

86

84

81

32

25

ComplaintsbyTopic*

CallTypeNotReported

2,635

LiveCaller

3,396

Robocall

8,053

ComplaintsbyCallType

Hawaii

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

200K

400K

600K

800K

781,815 810,079 826,340 833,821 843,047

AcƟveRegistraƟonsbyFiscalYear

Complaints:14,084(#42naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:843,047 (#47naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

10K

20K

30K

31,524

21,990

25,729

33,156 34,435

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

4,059

3,680

1,184

690

296

198

179

94

91

34

ComplaintsbyTopic*

CallTypeNotReported

2,701

LiveCaller

5,267

Robocall

17,761

ComplaintsbyCallType

Idaho

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K1,171,358 1,204,354 1,234,970 1,247,854 1,265,992

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:25,729 (#23naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,265,992 (#37naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K

300K

252,935 234,441 216,580

295,209

189,676

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

23,148

19,928

7,316

5,452

3,589

3,185

1,077

682

638

315

ComplaintsbyTopic*

CallTypeNotReported

22,088

LiveCaller

46,434

Robocall

148,058

ComplaintsbyCallType

Illinois

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

5M

10M

9,960,663 10,144,460 10,285,483 10,360,809 10,473,568

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:216,580(#12naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:10,473,568 (#13naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

64,220 64,311 61,580

114,229

38,149

ComplaintsbyFiscalYear

Imposters

Computer&technicalsupport

Medical&prescripƟons

Reducingdebt

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

10,555

3,398

2,485

2,033

1,450

355

337

198

125

97

ComplaintsbyTopic*

CallTypeNotReported

9,488

LiveCaller

11,279

Robocall

40,813

ComplaintsbyCallType

Indiana

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M

4,169,999 4,295,725 4,385,213 4,423,006 4,482,569

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:61,580 (#46naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,482,569 (#43naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

20K

40K

60K

40,239 45,002

63,481

31,707 32,110

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

4,685

3,790

1,238

1,203

301

208

197

96

93

48

ComplaintsbyTopic*

CallTypeNotReported

4,379

LiveCaller

7,083

Robocall

20,648

ComplaintsbyCallType

Iowa

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M 2,490,336 2,541,946 2,577,001 2,594,176 2,619,454

AcƟveRegistraƟonsbyFiscalYear

Complaints:32,110(#41naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,619,454 (#12naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

20K

40K 44,792 48,165 46,026

34,207

55,204

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

4,892

4,730

1,726

1,410

530

276

236

205

103

49

ComplaintsbyTopic*

CallTypeNotReported

6,306

LiveCaller

Robocall 11,862

27,858

ComplaintsbyCallType

Kansas

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M 2,359,523 2,410,796 2,449,283 2,467,364 2,495,825

AcƟveRegistraƟonsbyFiscalYear

Complaints:46,026(#15naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,495,825 (#7naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

20K

40K

60K

57,890 57,924 54,826

41,313

72,110

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homesecurity&alarms

Workfromhome

5,438

5,380

2,590

2,317

442

324

215

182

87

69

ComplaintsbyTopic*

CallTypeNotReported

7,107

LiveCaller

12,201

Robocall

35,518

ComplaintsbyCallType

Kentucky

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M 3,329,393 3,425,526 3,493,457 3,527,809 3,575,533

AcƟveRegistraƟonsbyFiscalYear

Complaints:54,826(#34naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,575,533 (#21naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

20K

40K

60K

80K

59,189 56,710

86,266

33,186 32,094

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

Homesecurity&alarms

3,997

2,122

1,237

1,180

340

190

170

127

77

55

ComplaintsbyTopic*

CallTypeNotReported

3,734

LiveCaller

7,661

Robocall

20,699

ComplaintsbyCallType

Louisiana

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M

2,824,750 2,907,686 2,970,254 2,995,553 3,026,868

AcƟveRegistraƟonsbyFiscalYear

Complaints:32,094(#49naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyParish

AcƟveRegistraƟons:3,026,868 (#45naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

10K

20K

30K

20,020 18,123 18,914

29,495

13,047

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Workfromhome

Homeimprovement&cleaning

2,482

2,433

877

614

179

177

94

73

25

14

ComplaintsbyTopic*

CallTypeNotReported

2,296

LiveCaller

4,631

Robocall

11,987

ComplaintsbyCallType

Maine

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K1,092,143 1,121,496 1,143,877 1,154,438 1,167,148

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:18,914 (#25naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,167,148 (#4naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

150K

127,100 130,336 122,595

99,419

150,307

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

14,473

10,346

4,577

2,276

2,143

1,367

848

590

499

158

ComplaintsbyTopic*

CallTypeNotReported

11,093

LiveCaller

26,950

Robocall

84,552

ComplaintsbyCallType

Maryland

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M 4,654,404 4,737,693 4,803,794 4,831,650 4,878,839

AcƟveRegistraƟonsbyFiscalYear

Complaints:122,595(#1naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,878,839 (#18naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

150K

119,103 115,250

156,001

94,948

74,673

ComplaintsbyFiscalYear

Imposters

Reducingdebt

WarranƟes&protecƟonplans

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

14,478

5,725

4,752

2,318

1,777

1,444

963

539

234

132

ComplaintsbyTopic*

CallTypeNotReported

11,042

LiveCaller

19,829

Robocall

64,077

ComplaintsbyCallType

MassachuseƩs

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M

6M

5,794,655 5,893,707 5,954,382 5,985,225 6,027,519

AcƟveRegistraƟonsbyFiscalYear

Complaints:94,948(#28naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:6,027,519 (#3naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K

197,420 176,628

265,462

128,812 125,377

ComplaintsbyFiscalYear

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Reducingdebt

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

17,291

6,090

5,034

4,069

2,762

1,304

657

617

170

164

ComplaintsbyTopic*

CallTypeNotReported

13,595

LiveCaller

34,728

Robocall

77,054

ComplaintsbyCallType

Michigan

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

2M

4M

6M

8M

7,942,407 8,135,953 8,275,163 8,340,515 8,411,097

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:125,377(#33naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:8,411,097 (#11naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

20K

40K

60K

80K

81,080 83,744

64,461

91,164 93,028

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

Workfromhome

10,220

9,934

3,353

1,662

880

596

440

324

191

155

ComplaintsbyTopic*

CallTypeNotReported

8,961

LiveCaller

14,764

Robocall

60,019

ComplaintsbyCallType

Minnesota

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M 4,316,316 4,404,606 4,475,302 4,507,224 4,557,018

AcƟveRegistraƟonsbyFiscalYear

Complaints:83,744 (#20naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,557,018 (#17naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2017 2018 2019 2020 2021

10K

20K

30K

40K

27,910 26,244

22,123

39,969

12,796

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

VacaƟon&Ɵmeshares

Homesecurity&alarms

Energy,solar,&uƟliƟes

Workfromhome

3,397

2,867

1,192

812

326

179

124

65

37

34

ComplaintsbyTopic*

CallTypeNotReported

2,453

LiveCaller

5,006

Robocall

14,664

ComplaintsbyCallType

Mississippi

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K

1500K1,636,395 1,684,795 1,720,338 1,734,038 1,756,228

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:22,123 (#48naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,756,228 (#48naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

20K

40K

60K

56,823

67,270

39,619

74,100 71,942

ComplaintsbyFiscalYear

Imposters

Computer&technicalsupport

Medical&prescripƟons

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

10,822

2,666

2,165

1,699

1,048

440

350

247

240

98

ComplaintsbyTopic*

CallTypeNotReported

6,644

LiveCaller

13,631

Robocall

36,548

ComplaintsbyCallType

Missouri

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M

4,040,559 4,147,289 4,232,392 4,271,871 4,326,103

AcƟveRegistraƟonsbyFiscalYear

Complaints:56,823(#45naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,326,103 (#38naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

10K

20K

18,638 17,255

21,210

11,637 11,974

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

Homesecurity&alarms

1,826

1,690

586

275

92

75

49

35

30

7

ComplaintsbyTopic*

CallTypeNotReported

1,069

LiveCaller

2,955

Robocall

7,950

ComplaintsbyCallType

Montana

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

200K

400K

600K

800K

794,053 819,955 836,263 843,664 853,668

AcƟveRegistraƟonsbyFiscalYear

Complaints:11,974(#38naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:853,668 (#22naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2017 2018 2019 2020 2021

0K

20K

40K

30,993

35,670

43,255

25,265 21,337

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Workfromhome

3,298

1,341

1,011

907

181

155

148

98

49

35

ComplaintsbyTopic*

CallTypeNotReported

4,025

LiveCaller

7,010

Robocall

14,230

ComplaintsbyCallType

Nebraska

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K

1500K

1,496,889 1,533,775 1,558,094 1,568,980 1,583,358

AcƟveRegistraƟonsbyFiscalYear

Complaints:25,265(#32naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,583,358 (#16naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2017 2018 2019 2020 2021

20K

40K

60K 66,329

58,117

69,639

46,352

77,316

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

6,538

4,861

2,076

1,410

920

616

499

244

108

107

ComplaintsbyTopic*

CallTypeNotReported

4,098

LiveCaller

11,277

Robocall

42,742

ComplaintsbyCallType

Nevada

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

1,955,039 2,015,932 2,058,266 2,078,724 2,106,634

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:58,117 (#7naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:2,106,634 (#41naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

10K

20K

30K

24,566

27,731

36,401

18,036 19,364

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Workfromhome

2,662

2,552

890

564

213

174

137

96

44

30

ComplaintsbyTopic*

CallTypeNotReported

1,498

LiveCaller

4,402

Robocall

13,464

ComplaintsbyCallType

NewHampshire

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K1,222,035 1,245,599 1,266,101 1,275,282 1,286,856

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:19,364 (#24naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,286,856 (#1naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K

300K

210,123 194,967

321,376

168,862

131,212

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Energy,solar,&uƟliƟes

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

15,754

14,899

6,574

4,080

3,753

1,252

919

681

559

170

ComplaintsbyTopic*

CallTypeNotReported

18,846

LiveCaller

34,253

Robocall

115,763

ComplaintsbyCallType

NewJersey

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

2M

4M

6M

8M

7,306,538 7,453,121 7,543,587 7,582,629 7,644,925

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:168,862(#6naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:7,644,925 (#5naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

10K

20K

30K 33,432 32,881

29,312

37,653

26,657

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Workfromhome

Homesecurity&alarms

4,081

3,172

1,071

698

294

161

147

121

39

34

ComplaintsbyTopic*

CallTypeNotReported

3,500

LiveCaller

6,625

Robocall

19,187

ComplaintsbyCallType

NewMexico

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K

1500K

1,548,728 1,580,412 1,605,925 1,616,942 1,633,692

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:29,312 (#26naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,633,692 (#23naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

200K

400K

314,931

348,650 313,219

454,079

226,992

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

35,305

35,105

12,116

6,831

3,670

3,118

2,347

1,042

495

479

ComplaintsbyTopic*

CallTypeNotReported

25,616

LiveCaller

65,171

Robocall

224,144

ComplaintsbyCallType

NewYork

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

5M

10M

15M

14,052,247 14,356,622 14,575,599 14,672,542 14,804,755

AcƟveRegistraƟonsbyFiscalYear

Complaints:314,931(#13naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:14,804,755 (#25naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K

168,021 160,903 167,910

128,626

199,400

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

20,159

16,088

5,713

5,152

1,598

1,245

919

843

395

319

ComplaintsbyTopic*

CallTypeNotReported

13,176

LiveCaller

44,285

Robocall

110,449

ComplaintsbyCallType

NorthCarolina

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M

6M 6,810,043 7,009,339 7,154,380 7,231,621 7,335,196

AcƟveRegistraƟonsbyFiscalYear

Complaints:167,910(#14naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:7,335,196 (#39naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

5K

10K

7,489 7,039

9,881

4,490 4,866

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

Homesecurity&alarms

688

273

199

172

39

35

29

16

14

5

ComplaintsbyTopic*

CallTypeNotReported

791

LiveCaller

785

Robocall

3,290

ComplaintsbyCallType

NorthDakota

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

200K

400K

600K

524,414 541,571 552,283 557,474 562,771

AcƟveRegistraƟonsbyFiscalYear

Complaints:4,866 (#50naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:562,771 (#31naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K 216,675 214,909 217,763

276,661

168,908

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

19,503

11,032

5,872

5,340

3,882

3,670

847

624

290

247

ComplaintsbyTopic*

CallTypeNotReported

29,414

LiveCaller

52,339

Robocall

136,010

ComplaintsbyCallType

Ohio

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

5M

10M

9,085,945 9,308,803 9,473,569 9,556,494 9,651,025

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:217,763(#8naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:9,651,025 (#14naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

20K

40K

60K

47,448 45,503

50,808

61,962

34,660

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Computer&technicalsupport

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Workfromhome

5,104

4,631

1,444

1,332

331

229

220

207

101

62

ComplaintsbyTopic*

CallTypeNotReported

3,678

LiveCaller

10,068

Robocall

31,757

ComplaintsbyCallType

Oklahoma

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M

2,675,174 2,748,220 2,801,356 2,826,337 2,866,063

AcƟveRegistraƟonsbyFiscalYear

Complaints:45,503(#36naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,866,063 (#33naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

57,711

74,450

93,121 98,126 93,322

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Reducingdebt

VacaƟon&Ɵmeshares

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Workfromhome

Homeimprovement&cleaning

12,118

8,916

3,270

2,459

1,875

1,580

647

175

156

99

ComplaintsbyTopic*

CallTypeNotReported

6,434

LiveCaller

11,359

Robocall

56,657

ComplaintsbyCallType

Oregon

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M

2,971,402 3,059,227 3,121,557 3,149,789 3,192,067

AcƟveRegistraƟonsbyFiscalYear

Complaints:74,450(#10naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,192,067 (#27naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K 239,133 241,462

175,217

196,810

271,823

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

19,982

18,397

5,683

4,697

3,844

3,817

938

725

346

285

ComplaintsbyTopic*

CallTypeNotReported

18,012

LiveCaller

43,328

Robocall

135,470

ComplaintsbyCallType

Pennsylvania

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

5M

10M

10,209,190 10,439,420 10,605,375 10,691,041 10,789,344

AcƟveRegistraƟonsbyFiscalYear

Complaints:196,810(#18naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:10,789,344 (#10naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

1K

2K

3K

1,638 1,475

893

2,826

2,494

ComplaintsbyFiscalYear

Imposters

Reducingdebt

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Homesecurity&alarms

Homeimprovement&cleaning

605

186

63

33

29

11

9

7

5

1

ComplaintsbyTopic*

CallTypeNotReported

337

LiveCaller

Robocall 793

1,696

ComplaintsbyCallType

PuertoRico

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

100K

200K

300K

400K

399,156 403,113 408,582 412,568 418,650

AcƟveRegistraƟonsbyFiscalYear

Complaints:2,826 (NotRanked)

PuertoRicoTotals

AcƟveRegistraƟons:418,650 (NotRanked)

ComplaintsbyMunicipality
2017 2018 2019 2020 2021

0K

10K

20K

18,691 16,870

26,588

15,492 13,100

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Workfromhome

1,731

1,514

337

251

208

105

57

56

28

16

ComplaintsbyTopic*

CallTypeNotReported

1,329

LiveCaller

4,165

Robocall

9,998

ComplaintsbyCallType

RhodeIsland

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

200K

400K

600K

800K

813,061 828,596 838,660 843,923 851,673

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:15,492 (#21naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:851,673 (#19naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

75,115 71,175

99,618

50,047 57,704

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Reducingdebt

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

7,056

4,134

2,507

2,204

684

494

436

344

126

89

ComplaintsbyTopic*

CallTypeNotReported

7,539

LiveCaller

Robocall 14,689

35,476

ComplaintsbyCallType

SouthCarolina

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

3M

3,063,994 3,152,409 3,218,199 3,250,715 3,298,484

AcƟveRegistraƟonsbyFiscalYear

Complaints:57,704(#37naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,298,484 (#46naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

5K

10K

9,521

11,200

13,313

8,235 7,034

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Workfromhome

Homesecurity&alarms

1,200

1,101

261

190

95

56

37

13

11

2

ComplaintsbyTopic*

CallTypeNotReported

776

LiveCaller

1,816

Robocall

5,643

ComplaintsbyCallType

SouthDakota

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

200K

400K

600K634,341 650,141 660,221 665,138 672,095

AcƟveRegistraƟonsbyFiscalYear

Complaints:8,235 (#44naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:672,095 (#26naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2017 2018 2019 2020 2021

0K

50K

100K

150K

111,514 110,146 98,425

158,896

72,445

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Computer&technicalsupport

Reducingdebt

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Workfromhome

Energy,solar,&uƟliƟes

Homesecurity&alarms

12,866

10,975

3,601

3,221

2,939

593

548

237

209

152

ComplaintsbyTopic*

CallTypeNotReported

9,351

LiveCaller

21,190

Robocall

67,884

ComplaintsbyCallType

Tennessee

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M 4,703,989 4,847,910 4,953,433 5,000,662 5,072,568

AcƟveRegistraƟonsbyFiscalYear

Complaints:98,425(#22naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:5,072,568 (#29naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

200K

400K

402,316 419,774 436,781

559,516

316,934

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Energy,solar,&uƟliƟes

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

46,530

36,524

12,935

12,087

6,587

6,090

2,939

1,614

1,434

749

ComplaintsbyTopic*

CallTypeNotReported

34,278

LiveCaller

94,020

Robocall

308,483

ComplaintsbyCallType

Texas

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

5M

10M

15M

15,469,941 15,901,664 16,278,009 16,462,375 16,724,295

AcƟveRegistraƟonsbyFiscalYear

Complaints:436,781(#19naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:16,724,295 (#49naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2017 2018 2019 2020 2021

20K

40K

60K

54,865 55,442

44,025

35,638

66,227

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

VacaƟon&Ɵmeshares

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

Energy,solar,&uƟliƟes

Workfromhome

Homeimprovement&cleaning

5,903

5,018

2,436

1,473

1,096

498

314

288

106

103

ComplaintsbyTopic*

CallTypeNotReported

4,393

LiveCaller

9,260

Robocall

30,372

ComplaintsbyCallType

Utah

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

1M

2M

1,938,175 1,998,389 2,046,623 2,069,219 2,102,000

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:44,025 (#29naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:2,102,000 (#44naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

5K

10K

15K

9,208 10,005

14,892

8,664 7,402

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Workfromhome

Homeimprovement&cleaning

1,268

954

255

165

97

63

41

21

9

6

ComplaintsbyTopic*

CallTypeNotReported

1,427

LiveCaller

1,742

Robocall

5,495

ComplaintsbyCallType

Vermont

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

200K

400K500,495 513,516 523,784 528,541 535,003

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:8,664 (#27naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:535,003 (#6naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

100K

200K

181,936 178,694

232,796

165,508 142,470

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

Homesecurity&alarms

23,026

16,745

6,229

5,178

1,913

1,240

628

593

564

211

ComplaintsbyTopic*

CallTypeNotReported

13,808

LiveCaller

34,863

Robocall

116,837

ComplaintsbyCallType

Virginia

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M

6M

6,189,394 6,333,237 6,451,120 6,507,001 6,587,684

AcƟveRegistraƟonsbyFiscalYear

Complaints:165,508(#5naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:6,587,684 (#24naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K 119,020

91,184

125,683 130,920 126,868

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Computer&technicalsupport

Medical&prescripƟons

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Workfromhome

21,400

6,242

4,797

3,929

2,905

2,530

1,009

336

300

263

ComplaintsbyTopic*

CallTypeNotReported

12,797

LiveCaller

23,726

Robocall

82,497

ComplaintsbyCallType

Washington

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M

5,166,189 5,275,918 5,363,736 5,408,548 5,475,617

AcƟveRegistraƟonsbyFiscalYear

Complaints:119,020(#17naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:5,475,617 (#34naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

10K

20K

30K

23,313

19,807

25,663

15,867

28,646

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Reducingdebt

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Homesecurity&alarms

Workfromhome

2,305

1,804

896

586

195

117

100

42

28

23

ComplaintsbyTopic*

CallTypeNotReported

1,762

LiveCaller

5,642

Robocall

12,403

ComplaintsbyCallType

WestVirginia

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

500K

1000K1,240,873 1,281,329 1,306,896 1,318,189 1,333,685

AcƟveRegistraƟonsbyFiscalYear

Complaints:19,807(#39naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:1,333,685 (#28naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

50K

100K

84,333 88,289

79,017 69,309

98,350

ComplaintsbyFiscalYear

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Reducingdebt

Medical&prescripƟons

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Workfromhome

Homesecurity&alarms

11,946

7,574

2,974

2,661

2,517

539

391

282

74

62

ComplaintsbyTopic*

CallTypeNotReported

9,835

LiveCaller

16,815

Robocall

52,367

ComplaintsbyCallType

Wisconsin

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0M

2M

4M 4,621,662 4,743,374 4,828,154 4,868,584 4,919,753

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:79,017 (#31naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,919,753 (#9naƟonally,per100KpopulaƟon)
2017 2018 2019 2020 2021

0K

5K

10K

9,389 9,459

11,807

5,680 5,901

ComplaintsbyFiscalYear

WarranƟes&protecƟonplans

Imposters

Reducingdebt

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

807

757

366

198

61

60

39

14

12

10

ComplaintsbyTopic*

CallTypeNotReported

587

LiveCaller

1,065

Robocall

4,249

ComplaintsbyCallType

Wyoming

FY2021

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2017 2018 2019 2020 2021

0K

200K

400K457,902 471,159 480,716 484,463 489,497

AcƟveRegistraƟonsbyFiscalYear

Complaints:5,901 (#40naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:489,497 (#8naƟonally,per100KpopulaƟon)