2123140 

UNITED STATES OF AMERICA 

BEFORE THE FEDERAL TRADE COMMISSION 

COMMISSIONERS: Lina M. Khan, Chair 

Rebecca Kelly Slaughter 

Christine S. Wilson 

Alvaro M. Bedoya 

In the Matter of 

DOCKET NO. C-4778

HARLEY-DAVIDSON MOTOR COMPANY 

GROUP, LLC, a limited liability company. 

COMPLAINT 

The Federal Trade Commission, having reason to believe that Harley-Davidson Motor 

Company Group, LLC, a limited liability company, has violated the provisions of the Federal 

Trade Commission Act, the Magnuson-Moss Warranty Act (“Warranty Act”), 15 U.S.C. § 2301 

et seq., and the Rule Governing Disclosure of Written Consumer Product Warranty Terms and 

Conditions, 16 C.F.R. § 701, promulgated thereunder, and it appearing to the Commission that 

this proceeding is in the public interest, alleges: 

1. Respondent Harley-Davidson Motor Company Group, LLC (“Harley-Davidson” or 

“Respondent”) is a Wisconsin limited liability company with its principal office or place of 

business at 3700 West Juneau Avenue, Milwaukee, Wisconsin 53208. 

2. Respondent has manufactured, advertised, offered for sale, sold, and distributed HarleyDavidson motorcycles, parts, accessories, and other products to consumers throughout the United 

States. 

3. The acts and practices of Respondent alleged in this Complaint have been in or affecting 

commerce, as “commerce” is defined in Section 4 of the Federal Trade Commission Act. 

Respondent’s Business Activities 

4. Respondent offers purchasers of Harley-Davidson motorcycles a limited written warranty 

(“warranty”), which is described in its owner manual and constitutes a “written warranty” as 

defined by the Warranty Act, 15 U.S.C. § 2301(6). 
 

 

 

5. The length of the warranty offered by Respondent is twenty-four months, “starting from 

the earlier of (a) the date of the initial retail purchase and delivery of the motorcycle from an 

authorized Harley-Davidson dealer; or (b) the third anniversary of the last day of the model year 

of the motorcycle.” 

6. Respondent, through its written warranty, conditions warranty coverage on the use of 

genuine Harley-Davidson parts and accessories. 

7. For example, Respondent’s 2021 warranty states that “Genuine Harley-Davidson parts 

are engineered and tested specifically for use on your motorcycle. Insist that your authorized 

Harley-Davidson dealer uses only genuine Harley-Davidson replacement parts and accessories to 

keep your Harley-Davidson motorcycle and its limited warranty intact.” 

8. The 2021 warranty also states that “This limited warranty will not apply to any 

motorcycle ... 1. Which has not been operated or maintained as specified in the owner’s manual. 

... 4. Which has off-road or competition parts installed to enhance performance, a trailer hitch, or 

has other unapproved modifications (even if these modifications include genuine HarleyDavidson parts and accessories that are not approved for use on your motorcycle). These 

modifications may void all or parts of your new motorcycle limited warranty. See an authorized 

Harley-Davidson dealer for details.” 

9. Respondent’s 2021 warranty states that the “[u]se of aftermarket performance parts may 

void all or parts of your limited warranty. See an authorized Harley-Davidson dealer for details” 

and that “the use of parts and service procedures other than Harley-Davidson approved parts and 

service procedures may void the limited warranty.” 

10. Respondent has not provided genuine Harley-Davidson replacement parts to consumers 

without charge under the warranty. Respondent also did not seek a waiver from the Federal 

Trade Commission that would permit it to condition warranty coverage on the use of genuine 

Harley-Davidson parts and accessories. 

11. Respondent also fails to fully set forth in its warranty what is covered by or excluded 

from the warranty. Instead, as described in paragraphs 8-9, the warranty directs the owner to 

check with a local Harley-Davidson dealer to fully understand the warranty’s coverage. In 

addition, the 2021 warranty states that “[s]ome countries, states or other locations may require all 

regular maintenance and service work to be done by an authorized Harley-Davidson dealer for 

your warranty to remain in effect. Check with your local Harley-Davidson dealer for local 

requirements.” 

MAGNUSON-MOSS WARRANTY ACT AND REGULATIONS THEREUNDER 

12. The FTC enforces the Warranty Act, 15 U.S.C. §§ 2301-2312, , which regulates 

consumer warranties and the procedures used to resolve warranty disputes. The broad purposes 

of the Warranty Act are: (1) to improve the adequacy of warranty information available to 

2 
 

 

 

 

 

 

 

 

 

 

 

 

 

consumers, and thereby facilitate consumer choice; (2) to prevent deception; and (3) to improve 

competition in the marketing of consumer products. 

13. Among other things, the Warranty Act prohibits a warrantor from conditioning a 

warranty for a consumer product that costs more than $5 on the consumer’s use of an article or a 

service (other than an article or a service provided without charge) which is identified by brand, 

trade, or corporate name, unless the warrantor applies for and receives a waiver from the 

Commission (the “Tying Prohibition”). 15 U.S.C. § 2302(c); see also 16 C.F.R. § 700.10. 

14. A “warrantor” is defined by the Warranty Act as “a supplier or other person who gives or 

offers to give a written warranty or who is or may be obligated under an implied warranty.” 15 

U.S.C. § 2301(5); see also 16 C.F.R. § 701.1(h). 

15. The Rule Governing Disclosure of Written Consumer Product Warranty Terms and 

Conditions, 16 C.F.R. § 701, (“the Disclosure Rule”) states that, for products costing more than 

$15, a “warranty needs to disclose, clearly and conspicuously in a single document in simple and 

readily understood language. . . (2) A clear description and identification of products, or parts, or 

characteristics, or components or properties covered by and where necessary for clarification, 

excluded from the warranty.” 16 C.F.R. § 701.3(a)(2). The Disclosure Rule was enacted 

pursuant to the Warranty Act. See 15 U.S.C. § 2302. 

16. Pursuant to Section 2310(b) of the Warranty Act, 15 U.S.C. § 2310(b), a violation of the 

Warranty Act, or a rule thereunder, constitutes a violation of Section 5(a)(1) of the Federal Trade 

Commission Act, 15 U.S.C. § 45(a)(1) (“FTC Act”). 

Count I 

Violations of the Tying Prohibition of The Warranty Act 

17. Respondent gives, offers, has given, and has offered written warranties, and is therefore a 

warrantor as that term is defined in the Warranty Act, 16 U.S.C. § 2301(5). 

18. In numerous instances, Respondent has conditioned a warranty for consumer products 

costing more than $5 on the consumer using, in connection with the warranted product, an article 

or service identified by brand, trade, or corporate name that was not provided to the consumer 

without charge under the terms of the warranty. 

19. Respondent has never received, or even sought, a waiver from the Federal Trade 

Commission to excuse it from complying with Section 2302(c) of the Warranty Act. 

20. The acts or practices of the Respondent, as described in Paragraphs 17-19, violate Section 

2302(c) of the Warranty Act, 15 U.S.C. § 2302(c), and Section 5 of the FTC Act, 15 U.S.C. § 

45(a)(1). 

3 
 

 

Count II 

Deceptive Conduct in Violation of the Federal Trade Commission Act 

21. In numerous instances, Respondent, a warrantor, has represented, directly or indirectly, 

expressly or by implication, that the validity of its warranty for consumer products costing more 

than $5 is conditioned on the use, in connection with the warranted product, of genuine HarleyDavidson parts and accessories that were not provided to the consumer free of charge under the 

warranty. 

22. A warrantor cannot, as a matter of law, condition the validity of a warranty on the 

consumer’s use, in connection with the warranted product, of an article or service (other than an 

article or service provided without charge under the terms of the warranty) identified by brand, 

trade, or corporate name, unless it has received a waiver from the Federal Trade Commission. 

See 15 U.S.C. § 2302(c). 

23. Respondent has never received, or even sought, a waiver from the Federal Trade 

Commission to excuse it from complying with Section 2302(c) of the Warranty Act. 

24. Therefore, the representation set forth in Paragraph 21 is false or misleading. 

25. The acts and practices of Respondent as alleged in Paragraphs 21-24 constitute unfair or 

deceptive acts or practices in or affecting commerce in violation of Section 5(a) of the FTC Act. 

Count III 

Failure to Clearly Describe All Warranty Terms in a Single Document in Violation of the 

Disclosure Rule 

26. Respondent, a warrantor, failed to include, for a product that actually cost consumers 

more than $15, all warranty terms in a single document that contains a clear description and 

identification of products, parts, characteristics, components, or properties covered by and, where 

necessary for clarification, excluded from the warranty, as required by the Disclosure Rule, 16 

C.F.R. § 701.3(a)(2). 

27. The acts or practices of the Respondent, as described in Paragraph 26, violate Section 

701.3(a)(2) of the Disclosure Rule, and Section 5 of the FTC Act, 15 U.S.C. § 45(a)(1). 

THEREFORE, the Federal Trade Commission this 21st day of October, 2022, has issued 

this Complaint against Respondent. 

By the Commission. 

April J. Tabor 

Secretary 

SEAL: 4 
 

 

 

 

 

 

 

 

 

 2123140 

UNITED STATES OF AMERICA 

BEFORE THE FEDERAL TRADE COMMISSION 

COMMISSIONERS: Lina M. Khan, Chair 

Rebecca Kelly Slaughter 

Christine S. Wilson 

Alvaro M. Bedoya 

In the Matter of DECISION AND ORDER 

HARLEY-DAVIDSON MOTOR COMPANY DOCKET NO. C-4778

GROUP, LLC, a limited liability company. 

DECISION 

The Federal Trade Commission (“Commission”) initiated an investigation of certain acts and 

practices of the Respondent named in the caption. The Commission’s Bureau of Consumer 

Protection (“BCP”) prepared and furnished to Respondent a draft Complaint. BCP proposed to 

present the draft Complaint to the Commission for its consideration. If issued by the 

Commission, the draft Complaint would charge Respondent with violations of the Federal Trade 

Commission Act and the Magnuson-Moss Warranty Act. 

Respondent and BCP thereafter executed an Agreement Containing Consent Order (“Consent 

Agreement”). The Consent Agreement includes: 1) statements by Respondent that, only for the 

purposes of this action, it admits the facts necessary to establish jurisdiction; and 2) waivers and 

other provisions as required by the Commission’s Rules. 

The Commission considered the matter and determined that it had reason to believe that 

Respondent has violated the Federal Trade Commission Act and the Magnuson-Moss Warranty 

Act, and that a Complaint should issue stating its charges in that respect. The Commission 

accepted the executed Consent Agreement and placed it on the public record for a period of 30 

days for the receipt and consideration of public comments. The Commission duly considered 

any comments received from interested persons pursuant to Section 2.34 of its Rules, 16 C.F.R. § 

2.34. Now, in further conformity with the procedure prescribed in Rule 2.34, the Commission 

issues its Complaint, makes the following Findings, and issues the following Order: 

Findings 

1. Respondent is Harley-Davidson Motor Company Group, LLC, a Wisconsin company 

with its principal office or place of business at 3700 W. Juneau Ave., Milwaukee, 

Wisconsin 53208. 
 

 

 

 

 

 

2. The Commission has jurisdiction over the subject matter of this proceeding and over 

Respondent, and the proceeding is in the public interest. 

ORDER 

Definitions 

For purposes of this Order, the following definitions apply: 

A. “Clearly and Conspicuously” means that a required disclosure is difficult to miss (i.e., 

easily noticeable) and easily understandable by ordinary consumers, including in all of 

the following ways: 

1. A visual disclosure, by its size, contrast, location, the length of time it appears, and 

other characteristics, must stand out from any accompanying text or other visual 

elements so that it is easily noticed, read, and understood. 

2. An audible disclosure, including by streaming video, must be delivered in a volume, 

speed, and cadence sufficient for ordinary consumers to easily hear and understand it. 

3. In any communication using an interactive electronic medium, such as the Internet or 

software, the disclosure must be unavoidable. 

4. The disclosure must use diction and syntax understandable to ordinary consumers and 

must appear in each language in which the triggering representation appears. 

5. The disclosure must not be contradicted or mitigated by, or inconsistent with, 

anything else in the communication. 

6. When the representation or sales practice targets a specific audience, such as children, 

the elderly, or the terminally ill, “ordinary consumers” includes reasonable members 

of that group. 

B. “Consumer Products” means any tangible personal product which is distributed in 

commerce and which is normally used for personal, family, or household purposes 

(including any such property intended to be attached to or installed in any real property 

without regard to whether it is so attached or installed). 

C. “Implied Warranty” means an implied warranty arising under State law (as modified by 

15 U.S.C. §§ 2308 and 2304(a)) in connection with the sale by a supplier of a consumer 

product. 

D. “Respondent” means Harley-Davidson Motor Company Group, LLC and its successors 

and assigns. 

2 
 

 

 

 

 

 

 

 

 

 

 

E. “Supplier” means any person engaged in the business of making a Consumer 

Product directly or indirectly available to consumers. 

F. “Warrantor” means any Supplier or other person who gives or offers to give a Written 

Warranty or who is or may be obligated under an Implied Warranty. 

G. “Written Warranty” means— 

(a) any written affirmation of fact or written promise made in connection with the 

sale of a Consumer Product by a Supplier to a buyer which relates to the nature of 

the material or workmanship and affirms or promises that such material or 

workmanship is defect free or will meet a specified level of performance over a 

specified period of time; or 

(b) any undertaking in writing in connection with the sale by a Supplier of Consumer 

Products to refund, repair, replace, or take other remedial action with respect to 

such product in the event that such product fails to meet the specifications set 

forth in the undertaking, which written affirmation, promise, or undertaking 

becomes part of the basis of the bargain between a Supplier and a buyer for 

purposes other than resale of such product. 

Provisions 

I. Prohibitions Concerning Written Warranties 

IT IS ORDERED that Respondent, and Respondent’s officers, agents, employees, and 

attorneys, and all other persons in active concert or participation with any of them, who receive 

actual notice of this Order, whether acting directly or indirectly, are permanently restrained and 

enjoined from: 

A. Expressly or by implication conditioning a warranty for a Consumer Product that costs 

more than five dollars, on a consumer’s using, in connection with such product, any 

article or service which is identified by brand, trade, or corporate name, unless the article 

or service is provided to the consumer without charge under the terms of the warranty or 

the Warrantor has been granted a waiver by the Commission under 15 U.S.C. § 2303(c); 

B. Issuing, making, or distributing a Written Warranty for a Consumer Product that costs 

more than fifteen dollars that fails to disclose, Clearly and Conspicuously in a single 

document, in simple and readily understood language, a clear description and 

identification of products, or parts, or characteristics, or components or properties 

covered by the warranty and where necessary for clarification, excluded from the 

warranty; and 

C. Violating any provision of the Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301-2312) 

or the rules promulgated by the Commission under the Magnuson-Moss Warranty Act 

(16 C.F.R. §§ 701, 702, 703), copies of which are attached hereto as Attachment C. 

3 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Provided further that nothing in this Order will require Respondent to modify any calendar year 

2022 warranty documents, as long as (1) all purchasers of its calendar year 2022 vehicles receive 

at the time of purchase a copy of the customer notice attached hereto as Attachment A and the 

revised warranty, along with an additional written statement that the revised warranty replaces 

the warranty contained in the model year 2022 Owner’s Manual (together, “the 2022 Purchase 

Documents”)’ and (2) Respondent requires its authorized dealers to maintain records sufficient to 

show each such purchaser received the 2022 Purchase Documents. 

II. Prohibited Claims and Conduct 

IT IS FURTHER ORDERED that Respondent, and Respondent’s officers, agents, 

employees, and attorneys, and all other persons in active concert or participation with any of 

them, who receive actual notice of this Order, whether acting, directly or indirectly, in 

connection with the labeling, advertising, promotion, offering for sale, sale, or distribution of 

Consumer Products that cost more than five dollars shall not: 

1. Subject to Section II.2., make any representation, or assist others in making any 

representation, expressly or by implication, excluding representations regarding parts or 

services for Consumer Products that are offered free of charge under the warranty or for 

which the Commission has provided a waiver under 15 U.S.C. § 2302(c), that: 

a. A warranty will or may be void due to a consumer using unauthorized or 

third-party parts or services in connection with the Consumer Product; 

b. A warranty will or may be void due to a consumer making a modification to 

the Consumer Product, without Respondent’s authorization or approval; 

c. As a condition of warranty coverage, or within the Written Warranty, that 

consumers must use only genuine Harley-Davidson parts or services provided 

by authorized service providers. 

2. Provided, however, that Respondent may represent, both in its warranty documents or 

otherwise, that it will: 

a. exclude warranty coverage for defects or damage caused by unauthorized 

parts, service, or use of the vehicle, including defects or damage caused by use 

of aftermarket parts or use of the vehicle for racing or competition, and denial 

of coverage may be based on installation of parts designed for unauthorized 

uses of the vehicle, such as a trailer hitch; and 

b. consistent with Harley-Davidson’s July 2017 Consent Decree with the 

Environmental Protection Agency, attached hereto, exclude warranty 

coverage and deny all warranty claims for functional defects of powertrain 

components for any Harley-Davidson motorcycle registered in the United 

States if the vehicle was tuned using a tuning product not covered by a 

California Air and Resources Board Executive Order or that was otherwise 

4 
 

 

 

 

 

 

approved by the Environmental Protection Agency, or if Harley-Davidson or 

any authorized Harley-Davidson dealer has any information to show that the 

vehicle was tuned using a tuning product not covered by a California Air and 

Resources Board Executive Order or that was otherwise approved by the 

Environmental Protection Agency. Respondent shall deny such warranty 

claims consistent with that Consent Decree. 

3. Fail to disclose, Clearly and Conspicuously, in any warranty a statement that is 

substantially similar to the following (“Required Disclosure”): “Except as described in 

____, taking your product to be serviced by a repair shop that is not an authorized 

Harley-Davidson dealer will not void this warranty, and using third-party parts alone will 

not void this warranty.” Provided that, Respondent may state in a section in close 

proximity to such Required Disclosure and corresponding to the placeholder in the 

preceding sentence that it excludes warranty coverage under the circumstances described 

in Section II.2 above. 

Provided further that, if Respondent offers any product or service for free under the 

warranty or Respondent obtains a waiver from the Commission with respect to any 

product or service, the warranty may also state that consumers must use that product or 

service to maintain the warranty, and that may be described in the section corresponding 

to the placeholder in the Required Disclosure. 

4. Misrepresent, expressly or by implication, any fact material to consumers concerning any 

warranty or maintenance requirement of any good or service. 

Provided that nothing in this Order will require Respondent to modify any calendar year 

2022 warranty documents, as long as (1) all purchasers of its calendar year 2022 vehicles receive 

at the time of purchase a copy of the 2022 Purchase Documents; and (2) Respondent requires its 

authorized dealers to maintain records sufficient to show that each such purchaser received the 

2022 Purchase Documents. 

III. Notice to Customers 

IT IS FURTHER ORDERED that Respondent must notify customers as follows: 

A. Respondent must identify all consumers who purchased new or used motorcycles still 

under warranty from Respondent or from an authorized Harley-Davidson dealer in the 

United States as of the effective date of this Order (“Eligible Customers”). 

1. Such Eligible Customers, and their contact information, must be identified to the 

extent such information is in Respondent’s possession, custody or control, including 

from information obtained from any authorized Harley-Davidson dealer at or around 

the time of sale; 

2. Eligible Customers include those identified at any time, including after Respondent’s 

execution of the Agreement. 

5 
 

 

 

 

 

 

 

B. Respondent must notify all identified Eligible Customers by mailing or emailing each a 

notice in the form shown in Attachment A (“Notice”). The communication containing the 

notification letter may contain a copy of this Order and the revised warranty, but no other 

document or enclosure. 

C. Respondent must notify all Eligible Customers within 30 days after the issuance date of 

this Order and any Eligible Customers identified thereafter within 30 days of their 

identification by Respondent. 

D. Respondent must post Clearly and Conspicuously on a page accessible through 

Respondent’s website, harley-davidson.com, an exact copy of the notice attached hereto 

as Attachment A, as well as the terms of the revised warranty. To satisfy this provision, 

Respondent may post the notice and terms of the revised warranty within its Service 

Information Portal (or similar page in the future) which permits consumers to access their 

vehicle’s owner’s manual, receive recall alerts distributed in accordance with National 

Highway Traffic Safety Administration rules, and access other service-related 

information. 

E. Respondent shall ensure that the exact copy of the notice attached hereto as Attachment 

A and the terms of its current warranty remain posted Clearly and Conspicuously as 

described in Section III.D above, for at least 5 years after the effective date of this Order. 

F. Respondent must report on its notification program under penalty of perjury: 

1. For three years following the effective date of this Order, Respondent must submit a 

report annually that summarizes its compliance to date, including the total number of 

Eligible Customers identified. 

2. If a representative of the Commission requests information regarding notices 

distributed under the notification program, including customer data sufficient to 

identify any Eligible Customer, Respondent must submit it to the Commission within 

20 days of the request. 

3. Failure to provide required notices or any requested information will be treated as a 

continuing failure to obey this Order. 

IV. Notice to Authorized Dealers and Authorized Service Providers 

IT IS FURTHER ORDERED that within 30 days of the effective date of this Order, 

Respondent must notify all of its Harley-Davidson authorized dealers and authorized service 

providers, by sending the notification letter attached as Attachment B, and an Owner’s Manual 

Addendum containing a copy of the revised warranty. Respondent must attach a copy of this 

Order to the letter, but no other documents or enclosures other than those described in the 

notification letter. Respondent may send the notice by delivering it electronically through its 

authorized dealer communication network H-D Net. 

6 
 

 

 

 

 

 

 

 

V. Acknowledgments of the Order 

IT IS FURTHER ORDERED that Respondent obtain acknowledgments of receipt of this 

Order: 

A. Respondent, within 10 days after the effective date of this Order, must submit to the 

Commission an acknowledgment of receipt of this Order sworn under penalty of perjury. 

B. For 5 years, Respondent must deliver a copy of this Order to: (1) all principals, officers, 

directors, and LLC managers and members; (2) all employees with managerial 

responsibilities related to Respondent’s warranty coverage requests for United States 

consumers, and all employees having managerial responsibilities for drafting or 

approving claims under said warranties; and (3) any business entity resulting from any 

change in structure as set forth in the Provision titled Compliance Reports and Notices. 

Delivery must occur within 10 days after the effective date of this Order for current 

personnel. For all others, delivery must occur 10 days following the assumption of their 

responsibilities. 

C. From each individual or entity to which a Respondent delivered a copy of this Order, that 

Respondent must obtain, within 30 days, a signed and dated acknowledgment of receipt 

of this Order. 

VI. Compliance Reports and Notices 

IT IS FURTHER ORDERED that Respondent make timely submissions to the 

Commission: 

A. One year after the issuance date of this Order, Respondent must submit a compliance 

report, sworn under penalty of perjury, in which Respondent must: (a) identify the 

primary physical, postal, and email address and telephone number, as designated points 

of contact, which representatives of the Commission may use to communicate with 

Respondent; (b) identify all of Respondent’s business by all of their names, telephone 

numbers, and physical, postal, email, and Internet addresses; (c) describe the activities of 

each business; (d) describe in detail whether and how Respondent is in compliance with 

each Provision of this Order, including a discussion of all of the changes Respondent 

made to comply with the Order; and (e) provide a copy of each Acknowledgment of the 

Order obtained pursuant to this Order, unless previously submitted to the Commission. 

B. Respondent must submit a compliance notice, sworn under penalty of perjury, within 14 

days of any change in (a) any designated point of contact; or (b) the structure of 

Respondent or any entity that Respondent has any ownership interest in or controls 

directly or indirectly that may affect compliance obligations arising under this Order, 

including: creation, merger, sale, or dissolution of the entity or any subsidiary, parent, or 

affiliate that engages in any acts or practices subject to this Order. 

7 
 

 

 

C. Respondent must submit notice of the filing of any bankruptcy petition, insolvency 

proceeding, or similar proceeding by or against such Respondent within 14 days of its 

filing. 

D. Any submission to the Commission required by this Order to be sworn under penalty of 

perjury must be true and accurate and comply with 28 U.S.C. § 1746, such as by 

concluding: “I declare under penalty of perjury under the laws of the United States of 

America that the foregoing is true and correct. Executed on: _____” and supplying the 

date, signatory’s full name, title (if applicable), and signature. 

E. Unless otherwise directed by a Commission representative in writing, all submissions to 

the Commission pursuant to this Order must be emailed to DEbrief@ftc.gov or sent by 

overnight courier (not the U.S. Postal Service) to: Associate Director for Enforcement, 

Bureau of Consumer Protection, Federal Trade Commission, 600 Pennsylvania Avenue 

NW, Washington, DC 20580. The subject line must begin: In re Harley-Davidson 

Motor Company Group, LLC, Docket No. C-4778. 

VII. Recordkeeping 

IT IS FURTHER ORDERED that Respondent must create certain records for 5 years after 

the issuance date of the Order and retain each such record for 5 years. Specifically, Respondent 

must create and retain the following records: 

A. accounting records showing the revenues from all goods or services sold; 

B. personnel records showing, for each person, all employees with managerial 

responsibilities related to Respondent’s warranty coverage requests for United States 

consumers, and all employees having managerial responsibilities for drafting or 

approving claims under said warranty; whether as an employee or otherwise, that 

person’s: name; addresses; telephone numbers; job title or position; dates of service; and 

(if applicable) the reason for termination; 

C. copies or records of all consumer complaints, warranty coverage claims, and refund 

requests relating to Respondent’s warranties, whether received directly or indirectly, such 

as through a third party, and any response; 

D. a copy of each unique warranty or other document summarizing the warranty; and 

E. all records necessary to demonstrate full compliance with each provision of this Order, 

including all submissions to the Commission. 

VIII. Compliance Monitoring 

IT IS FURTHER ORDERED that, for the purpose of monitoring Respondent’s 

compliance with this Order: 

8 
 

 

 

 

 

A. Within 10 days of receipt of a written request from a representative of the Commission, 

Respondent must: submit additional compliance reports or other requested information, 

which must be sworn under penalty of perjury, and produce records for inspection and 

copying. 

B. For matters concerning this Order, representatives of the Commission are authorized to 

communicate directly with Respondent. Respondent must permit representatives of the 

Commission to interview anyone affiliated with Respondent who has agreed to such an 

interview. The interviewee may have counsel present. 

C. The Commission may use all other lawful means, including posing through its 

representatives as consumers, suppliers, or other individuals or entities, to Respondent or 

any individual or entity affiliated with Respondent, without the necessity of identification 

or prior notice. Nothing in this Order limits the Commission’s lawful use of compulsory 

process, pursuant to Sections 9 and 20 of the FTC Act, 15 U.S.C. §§ 49, 57b-1. 

IX. Order Effective Dates 

IT IS FURTHER ORDERED that this Order is final and effective upon the date of its 

publication on the Commission’s website (ftc.gov) as a final order. This Order will terminate 20 

years from the date of its issuance (which date may be stated at the end of this Order, near the 

Commission’s seal), or 20 years from the most recent date that the United States or the 

Commission files a complaint (with or without an accompanying settlement) in federal court 

alleging any violation of this Order, whichever comes later; provided, however, that the filing of 

such a complaint will not affect the duration of: 

A. Any Provision in this Order that terminates in less than 20 years; 

B. This Order’s application to any Respondent that is not named as a defendant in such 

complaint; and 

C. This Order if such complaint is filed after the Order has terminated pursuant to this 

Provision. 

Provided, further, that if such complaint is dismissed or a federal court rules that Respondent did 

not violate any provision of the Order, and the dismissal or ruling is either not appealed or 

upheld on appeal, then the Order will terminate according to this Provision as though the 

complaint had never been filed, except that the Order will not terminate between the date such 

9 
complaint is filed and the later of the deadline for appealing such dismissal or ruling and the date 

such dismissal or ruling is upheld on appeal. 

By the Commission. 

April J. Tabor 

Secretary 

SEAL: 

ISSUED: October 21, 2022

10 
     

             

                         

                         

                       

                   

                             

                                

  

                               

     

                           

                     

                         

                             

                           

                           

                           

               

   

  

                           

                           

  

                   

  

                 

           

ATTACHMENT A: CONSUMER NOTICE

Re: Changes to your Harley‐Davidson motorcycle warranty

The Federal Trade Commission (FTC), the nation’s consumer protection agency, has reached a

settlement with Harley‐Davidson over some of our warranty provisions. The FTC alleges that

Harley‐Davidson’s motorcycle warranty violated federal law when it indicated that you and

other Harley‐Davidson owners have to use genuine Harley‐Davidson parts and authorized

service providers to keep your warranty coverage. The FTC also alleges that we didn’t fully

explain in our warranty what it covers and excludes, and it says that was also unlawful.

To settle the matter, we’ve agreed to revise our warranty. We’re enclosing a copy of the

revised warranty here.

Do I have to use genuine Harley‐Davidson parts and services to maintain my warranty?

No. You may elect to use non‐genuine Harley‐Davidson parts or service providers not

authorized by Harley‐Davidson and maintain your warranty. By law, we can’t void your

warranty just because you install another company’s parts, use a service provider that is not

authorized by Harley‐Davidson, or do maintenance or repair work yourself, unless we give you

the parts and services for free. However, as discussed below, Harley‐Davidson is not obligated

to pay for repairs of non‐genuine Harley‐Davidson parts, or for repairs for damages and defects

caused by non‐genuine Harley‐Davidson parts or the use of non‐authorized Harley‐Davidson

service providers.

Does my Harley‐Davidson warranty cover the cost of repairing damages or defects caused by

using another company’s parts or by a service provider that is not affiliated with Harley‐

Davidson?

No. Harley‐Davidson can deny warranty claims for damages and defects that are:

 Caused by using another company’s parts or accessories, or

 Caused by using non‐authorized service providers.
                   

                             

                       

  

                           

                     

                         

     

                           

                         

   

                             

   

                       

                           

                               

                               

  

                 

                             

                                 

           

  

                               

                 

         

  

         

Harley‐Davidson will also deny warranty claims for functional defects of powertrain

components tuned using a tuning product not covered by a California Air and Resources Board

Executive Order or not otherwise authorized by the United States Environmental Protection

Agency.

Are there other reasons why Harley‐Davidson may deny my warranty claims for damages and

defects?

Yes. Harley‐Davidson can deny warranty claims for damages and defects that are:

 Caused by using a genuine Harley‐Davidson part or accessory not authorized for use

on your motorcycle,

 Caused by misuse of your motorcycle, like using it for racing or competition, or

 Caused by installing parts designed for improper uses of your motorcycle, like a

trailer hitch.

What should I do if I think an authorized Harley‐Davidson dealer improperly refused to honor

my warranty?

If the dealer refuses to honor your warranty on the grounds that non‐genuine Harley‐Davidson

parts or services were used—without explaining how those parts or services caused damage to

the motorcycle or otherwise led to the issues you are seeking warranty coverage for—call us at

[____________] so we can address the situation. You also can report it to the FTC at

ReportFraud.ftc.gov.

Where can I get the revised warranty and more information?

We recommend that you keep a copy of this notice and the revised Harley‐Davidson motorcycle

warranty in your files. You can find the revised warranty attached, and at [insert easily typed url

corresponding to Owner’s Manual Lookup page].

If you have questions, please visit [insert easily typed url]. To learn about your rights under

federal warranty law, visit Auto Warranties and Service Contracts

[https://consumer.ftc.gov/articles/auto‐warranties‐service‐contracts] on the Federal Trade

Commission website.

Sincerely,

Harley‐Davidson Motor Company Group, LLC
         

                         

                       

                           

                         

          

                           

                           

                         

                           

      

                       

                             

                           

                               

              

                     

                             

                        

                         

                               

                                   

                             

                           

                         

                           

                         

                         

                               

ATTACHMENT B: Notice to Authorized Harley‐Davidson Dealers

The Federal Trade Commission (FTC), the nation’s consumer protection agency, has alleged that

Harley‐Davidson’s motorcycle warranty does not comply with federal warranty law. The FTC

contends that our warranty unlawfully indicated that customers had to buy and use genuine

Harley‐Davidson parts and services to keep their warranty coverage. We have settled the

matter. The settlement affects you.

To be clear: Customers don’t have to use genuine Harley‐Davidson parts and services to

maintain their warranty coverage. By law, we can’t void a customer’s warranty simply for

installing another company’s parts, using a service provider that is not authorized by Harley‐

Davidson, or doing maintenance or repair work themselves, unless we provide the parts and

services for free.

Harley‐Davidson may, however, deny warranty claims for defects or damage caused by

unauthorized parts, service, or use of the vehicle, including defects or damage caused by the

installation of unapproved or aftermarket parts or use of the vehicle for racing or competition.

This denial of coverage may be based on installation of parts designed for unauthorized uses of

the vehicle, such as a trailer hitch.

Harley‐Davidson will also deny warranty claims for functional defects of powertrain

components tuned using a tuning product not covered by a California Air and Resources Board

(CARB) Executive Order or otherwise authorized by the Environmental Protection Agency (EPA).

If you or your employees suggest that customers must or should use genuine Harley‐Davidson

parts or services to maintain their warranties, you may be breaking the law. A suggestion of

that nature is a false statement, unless we give them the parts and services for free under the

warranty.

However, you may still inform customers that warranty coverage will not extend to repairs of

defects or damage caused by unauthorized parts, service, or use of the vehicle, including

defects or damage caused by the installation of unapproved aftermarket parts, use of the

vehicle for racing or competition, or installation of parts designed for unauthorized uses of

the vehicle, such as a trailer hitch. You should also inform customers that Harley‐Davidson

will deny warranty claims for functional defects of powertrain components that were tuned

using a tuning product not covered by a CARB Executive Order or otherwise authorized by the

EPA.
             

              

               

                       

                     

           

        

                

                       

           

                           

                 

                             

                       

                   

                   

                       

                       

                     

                   

                         

                     

                           

                 

                 

                           

                     

              

         

What the Settlement Requires Harley‐Davidson to Do

To settle the matter, we’ve agreed to:

 Revise the warranty consistent with the FTC’s Order, and

 Notify our customers and authorized dealers that customers don’t have to use genuine

Harley‐Davidson parts and services to maintain their warranty, unless we give the

customers the parts and services for free.

What You Must Do

As an authorized Harley‐Davidson dealer, you must promptly:

 Review the Revised Warranty. The Revised Warranty is attached to this letter and

available at [accessible location at H‐D Net].

 Provide each customer a “Warranty Addendum Packet” at the time of sale of any new

model year 2022 Harley‐Davidson motorcycle. This Warranty Addendum Packet should

be provided to the customer in addition to the 2022 Owner’s Manual. We will include a

Warranty Addendum Packet with the Owner’s Manual for any new model year 2022

Harley‐Davidson motorcycle we ship, and you’ll also find the Warranty Addendum

Packet on H‐DNet at [easily accessible location]. The Packet contains the Revised

Warranty, a note that the Revised Warranty replaces the warranty contained in the

Owner’s Manual, and a separate customer notice about this settlement. You must keep

records showing that you provided a Warranty Addendum Packet to each customer.

 Train and monitor your employees. Ensure that your employees understand the

warranty and don’t misrepresent its terms. You and your employees may not say or

imply that customers should use genuine Harley‐Davidson parts or services to maintain

their warranty, unless we give the customers the parts and services for free under the

warranty.

 Remove deceptive display materials. Remove any point‐of‐sale displays, posters, or

other display materials that misrepresent the terms of the warranty

If you have questions, please visit [easily accessible location on H‐DNet]. For more information

about federal warranty law, visit the Businessperson’s Guide to Federal Warranty Law

[https://www.ftc.gov/business‐guidance/resources/businesspersons‐guide‐federal‐warranty‐

law] on the Federal Trade Commission website.

Sincerely,

Harley‐Davidson Motor Company Group, LLC
Attachment C 
�

	 







	

 		 
 

 	 

 	 


 

 

 

 

 

 	 

 

 

 
 

 

 

 
 

 

 

 

 

 
 	

 	 

 

 
 
 

1 

°

 °

°









   °   °

##°  ̆  ̇ 

 ̇  °°        ̇  







   ° " 

$ 











 









 



�

�� 

 

$ 

$  ̆    ̇ . °  ̇      ̆ ̆ ̆



  ̆    .   ̇ # ( .  



$$W

W

 ̆ °%  

T

T

U

U







V

V

 °

 ° °    °  

ˆ   

 



 



 ̆











 







ˆ























°

 ̆  ° °

   ̆ 









 ̆

°

  ̆  

 









°

°

 ̆   °

  (  ( 

  ̃ ° TU



V









$W $$ ̆  ̇  

  ̇  °        ̇  $ 

        

 ̃   







        

     



































(











% 

° 







° ° ̇

   ̆ 

 °  ̆   ̆       







° ̆    

#

#

ˆ$ ˆ     %



   

  $ 

 ̆      ̆ˆ$     

UVW

























 $  ̆

 ̆

 ̆

  #    



°      ̇ °

TU°%

  ̆









#









T















�012344567849:32;<=>=9?24@AB==B:@C<3 DEFG@HIJK01L49;;<=4<B:?@=B?< 

�

 ˇˆ

 ̇



 ̆







 ̋ ̨

 ̆





°4 ̋MB

>

@

<



=

 ̆

1



7

 ̃

L49:°3



2

 ̆;<=>=9?24@AB==B:@C<3 ! 

#

 ̆



 ̋° ̇ $ˆ$  ̃° ̆



 ̃#°#°

 ̆

° ̆

 ̃



° ̆ 



&



*



 "



+

,

ˇ

$%ˆ



°

%





°

%

 ̆

$ ̇

 ̨

#





 ̇

 ̇



 ̋







#











#





#



ˆ





)





 ̃





°

 ̇





 ̆





 ̇



$







 ̆







(





°





°









%





#







°

%



°









 ̃



 ̇

 ̆







 ̆



.

%

'



ˆ



 ̇

°



°





$ˆ

)

° ̆

 ̇

ˆ

 ̇









 ̆

°



 ̃















#





 ̆







 ̃



 ̋



%

 ̆



°



°

%



°



 ̨





ˆ

ˆ





$ˆ





 ̆

 ̇









 ̆

)





 ̇



 ̃

(

 ̋



 ̇



 ̃



 ̆



°

°



ˆ





$°









#

(





°













°

%

ˆ



°

°



 ̇







 ̆

#

 ̆

%

ˆ



%

)



(



ˆ

°







-





ˆ



°$ ̆

$$ ##

 ̆ˆ

 ̆



 ̆

 ̇







 ̆



 ̆





ˆ

ˆ



°





#



°







 ̃

°°$ ̆



#

°



$% ̇

#

#

 ̃ ̆'

°( � / ̨# ̆ NO"

 ̃

P



.



T

°

7



�









U

0

.

.

V



6



 ̆

.

.

#

%

?

ˆ



K

°



%

°



Q



$

°

°



H

$°

R

 ̆







W

H

 ̇

 ̆

(



-



I

 ̆



H





ˆ

F







$$  ̆



 ̇

 ̆

R





.

ˆ

ˆ

#

S



$ ̆















 ̆



°

°

.

W

%

$

°

%

(

W



°







 ̆

#

°



°

ˆ







 ̆

 ̇

W

%

 ̇$ ̆

°







)



%

.

$

(



°





 ̇



"

 ̆

(

°





T

 ̃



#





°





(



.

.

°









°

 ̇





V



 ̆

.

 ̋



°

°





)

.



#

 ̋

 ̇







 ̇#°

%

-

#

°





%



%



°

ˆ

$$ 

 ̆

ˆ

°





°

%

 ̃

%







.

 ̆



 ̇



%

 ̆

.



 ̆

°









T



°



%













°



 ̇

°





ˆ



 ̆

(

#

 ̆

 ̃





 ̇ ̋

.



U







.





(







.



 ̆





#

(

ˆ

#







 ̆





.





°







°

%

)



 ̆

°



ˆ





ˆ



 ̆

%



$



#

°





 ̇



°





(

%

#





°



U







#

$$ˆ

#





#

°









(





)

%







#

° ̆ %

 ̃% ̇.$) ̇ ̆



ˆ



.

.

%°%#

°

ˆ





#



ˆ

 ̆



°

# ̆°(



#



.

#



ˆ

°%

 ̋





°

.# ̃ˆ

.

°





 ̆





 ̇

#

$%)( ̇

.

#

°°

 ̃

$ ̆°











 ̆ ̃ˆ.° ̃(°

T°

( ̆T°°

 ̨



°

 ̨









°



U

°U ˆ#°%% ̇) ̇ ̇ ̃° ̋ ̆. ̃ ° °T°° ̨°°U.) ̇ ̋ ̆. ̃ °(T°  ̆°!

 ̨

.

°U ̆

ˆ%% ̇°W (%° ̆ ̋ ̋#.)ˆ ̆ ̆$ X ̋ ̆ˆ$°%°#ˆ#° ̇ ° 



 ̆#

T





&

°

U

$





V



.

 ̇

(

)

 ̨



°



$

 ̇)

W

)

 ̇ ̃ ̋

 ̇°



°

#

ˆ

°

 ̆

#

W

ˆ





°

$°



°

(



 ̆



W





 ̆

$%$ ̇(





#

 ̆



ˆ

 ̃

Y

%% ̇°°

(

°



.°%° ̆ ̃. ̋ ̨ ̆°° ̆ ̋ ̨ ̃° ̃ °(° ̃. $

 ̆Tˆ

%

U

°



%







 ̇

°°

 ̃

 ̃

°











°



)

X



ˆ

$



(°

°

 ̆

 ̃

$

.

.

%











.

 ̆





°

#



 ̇















 ̆





°°







 ̃

.

°°







 ̃



 ̇

ˆ

$%

°°

$



 ̆

.

 ̆%$#



°





#



 ̇







 ̨

°





 ̃

 ̇

°





X





%



$







°







 ̃

 ̆

°



$

.

.%



.











#

 ̆

 ̨ ̇



°





$ ̆

 ̆%







°







%

 ̆

°



ˆ



$$#% ̆

°





 ̆

%

°

°







.

#

#

ˆ







 ̆

ˆ



$)



(

.



°°TZ ̇

U









(



°

ˆ

#X°





X

.







°

 ̋

°



$ ̃°#



 ̇

 ̋

















 ̃.







°







 ̆



%

 ̃



.

.



 ̆



ˆ

 ̆

. ̇%)°

(





#ˆ ̆

ˆ

%%

 ̇





.°







 ̨















.

 ̆ˆ$ ̆ˆ°

.

%%°°#

#

ˆ

ˆ





°

 ̇ ̆ˆ

#

$°

%

.°



 ̆% ̆ ̆°..ˆ#°X ̋ )ˆ(°°%ˆ% ̆ .°.° ̆ ̇ˆ.%°#ˆ  ̃



.

T

#









U



.

V

 ̃



.

!





T

U



°

W



.

$%°



$

 ̆ ̇





 ̇



#



U

 ̃



%°



°



$ ̆

(





W

















°ˆ ̃ ̆#

.

°

.X

$% ̆

 ̋



 ̇

)#

)



 ̃

(

$

°

 ̆ˆ ̆



%





%

(

%



 ̇°



°



°





 ̆

 ̋.ˆ



)

#° ̆

°

.



°

 ̇

) ̃°

T

 ̋

 ̆







$)#





 ̃

#



)



( ̆

ˆ



%

%

 ̇



 ̆°



#

*



#ˆ°*.

 ̆°° ̨ ̆° ̨ ̇



 ̋







°.





W$$



 ̆









°°°%

 ̃

°T°

°

)

 ̋









.U%

°°$ˆ ̨$°

°%

[°

#ˆ%



°#$°° ̆%# ° ̆U



V



.

)



 ̇



(

°$W

)° ̆[



%



) ̇%°°$ ̆

°

°

(

.$ ̨%°



°



$W#

 ̆

#



TZ

 ̆

U ̃

..

.

 ̆



°



%

°

 ̆

 ̆

 ̆°T

(U

 ̃

X.







%

.



.

( ̆ˆ$°°

%°T�#



ˆ

T

Z

-

U







V

U%

.

°%

°



ˆ





 ̇







°

#



$$

'

$

W° ̋





$







 ̆









#



°

(

W

$##

 ̆ˆ





 ̃



.



.







 ̨





#

°%.

°







 ̋ ̇

 ̃







 ̋°





 ̆

 ̆) ̇. ̇



 ̃

 ̨ ̇°%





°

°

 ̇°$ ̆

 


°° ° " °

	 





 
 
 

 
 
 
 
 

 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 	 

 
 
 
 
 
 

 
 
 
 
 
 
 

 
 
 
 


 
 

 
 
 
 
 

 
 
 
 
 
 




 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 


 
 
 
 
 
 
 
 

 

 
 
 
 	 	 
  	


 
 

 
 

 
 	 
 
 
 
 



   
 
 
 	 
 
 
 
 
 
 	 
 
 
 





	 	  	 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 



 
 
 
 
 
 
 
 
 

 

 
 
 
 
 


 
 

 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 	 
 

 
 
 
 


 

 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
 
 
 
 
 
 
 
 
 

 
 
 

 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 

 
 

 


ˆ ˆ

     

       ̋       









 ̆ ̆ °

 ˆ  °    

  ̆
 

 ̆
 



 ̨   

   

 ̇







 ̇







 ̃���!& 





 ̆ 





 











 ̃!     °   ̇   ̇ 



   







 

      

ˆˆ ° ˆ   

S@  ��         



     °

 

           



 



°

°



 ̆
 

e





ˆ ˆ

   ̨ 

   ̆

_  









&  

 



  

    











°

ˆ 

  ̆°  ̨  

   

  ˇ  



   









 ̇ 







 ̇  

ˆ 

    

 ̆
    

















 ̇

 ̇





















    

 

 





  

 

 





 











 ̃!













  ̇

 

 







 ˆ 

  ˆ

    

  

  !

 



  





 









 ˆ   ̋   



  

 ̆














      �

��!&





 ̃

 ̃

�







 ̆ ̆




ˆ



ˇ







"

 ̆ˆˇ



ˆ





" ̇

 ̋

 ̆
 ̨ˆ

 ̋

ˇ



 ̆ˆ ̨

 ̃!

 ̃!











° ̆
 ̋



°ˆ

ˆ

$



# ̨ˆ°



 ̋ ̆
 ̇



 ̋



 ̨

 ̨

%

    ̨'



ˆ

°



 ̋





' ̨ ̆
 ̋

%° ̇ ̋°$° ̋ ̆
 ̨ ̋° ̨ˆ°"ˆˇ( ̋#ˆ  ̋°

  ̆'





°

 ̨

 ̋



"

"

ˇ

 ̨

 ̋



'







 ̋

 ̆
ˆ

 ̨°











°

 ̇





 ̆ ̆
 ̇ ̋)



 ̨

$'



 ̆


°









!

°



%

 ̋

°

ˆ

 ̨

 ̋





 ̆ ̆
 ° ̃

ˆ

°



 ̨



 ̋





° ̨



"

 ̨ˆˆ

 ̨

#



 ̨ ̇





"





 ̨

°

 ̋

 ̨









 ̋ˆ  ̃

 ̆ ̆�*!&







 ̆'

ˆ



 ̨



 ̇ ̆ ̆
 °ˆ



'

 ̆
 ̨°

"

°

 ̋

 ̨

 ̇

 ̇















 ̨ ̆ ̆
  ̋









 ̆ ̆
 °

%+  ̃/2

'

 ̋



°

7

"



ˆ

 ̃



%



�



 ̨



8

ˆ



 ̃

 ̨



%

-

!





°





!

&



"





"





3 ̋

9

ˆ

:



















'





 ̆



ˆ



ˇ



 ̆

















 ̇

'



ˆ



,



 ̋















 ̨









2



)

.



°

ˆ







;



°





�



'









<

°

 ̆
 ̨





�

ˆ









ˇ

4

,



















=

















,



°





 ̇







%







 ̇





ˆ





)

*





,



 ̋ˆ

















�







 ̆" ̆




%



 ̆ ̆
  ̨





















>



ˇ



>













.





,



,

ˆ





°

















ˆ





ˇ

 ̆%





















�





 ̋



>

 ̇

%





°

)

&





%

 ̨



!





ˆ



 ̋











 ̆"





ˇ

 ̆















'



 ̨



,

 ̇



















°



)°





"



ˆ°

 ̆ ̆ 

°

 ̨

'















°







 ̋

ˆ

 ̇

 ̋



"



 ̨









ˆ°







5









$

ˆ ̇











/





 ̨

 ̋







,



 ̇



 ̃







!





%

0



°

5



6













 ̨



 ̨







,

1

$°



 ̆

2



ˆ



7

/

 ̋











"





 ̇







%

 ̨

 ̨



 ̋

8



<

%





 ̇

°

�









*

%

W



%



9

'











�



$







;

 ̇



�)





,





#



°







ˆ4





%°*

°







J

<



�

 ̋

K

 ̇ 

L





�

B

°





 ̨

I









?





G

,





@



F



I

°



A

%



M

@

 ̋



J

*

@





B

K



 ̨



*

@

L

%

L







 ̃

C

A





�

B



D





°



I

N



!

@

#







O



G

E



°

 ̨

P



F



Q

I



FC ̨



M







R

°



@



G



<





@









H









C



'

 ̇

I



&





T



:

S@°

<

°









 ̃

ˆ

"

C



!

V





I





 ̆U

 ̇



& ̆
ˇˆ" ̨











$

7





 ̨

°



°

$

















0



WX<

ˆ

Y



Z

 ̇



°







°









 ̨

ˇ

/ ̋"%

8



%

 ̇9:°

 �



;

ˆ

=

%* ̨

�$

°







>>

°

,*



%

*

�

:

>

*





<#



 ̨

 ̨



:





'



&





 ̨





>



°

 ̇



°



Uˆ











 ̨

$



°







$







#

°



 ̨





°°

°  ̋°° ̋ ̨°*: ̨" ̇°ˆV ̆ˇ" ̨°W $ ̋°Y°°Zˇ +7  ̨ˆ& ̨ ) ̆ ̆ °2 ̆# ̆
W%' [N\ON]?^_`abcd`efgfbhcfi`fiacjklelfig`a m



l



n

2







o



^







 ̆

_

 ̨

lf

u

p



h

 ̆c

$

f

°

a





q

#



ghˆ^















c

°

^

 ̋







 ̆
a







 ̨

p





ga(





h

 ̋





_





c

 ̨





a

ˇ

 ̋



^









e` ̇

°

(



 ̋





c



 ̇

j







i

ˇ

 ̨

`

 ̆e



"

ra

ˇ





 ̋





l

ˆ



f





°

p



#







h

 ̇

ˆ

c



f



"

p

ˆ



g

)



i





g



c







f



 ̆ ̆

$

a





s







°

l

°

 ̋



p

°

 ̆
p



g



i

°

g





 ̋

c

°

 ̇ ̆


f

 ̋

l

ˆˇ_





e





#

`





t



 ̨



^







 ̋

g

 ̨

e





`





r`



°





f









 ̋

i





a







 ̋

j





c



°

°



e

ˆ

 ̋

ˇ



h

 ̆
 ̨

 ̨

c



°

f

 ̆



i`"

ˆ

f

ˇ

°





i

 ̆

#

a

°

°

 ̆ ̇ˆ

  ̨

 ̨

&ˆˇ ̋ ̨

 ̨





 ̨



 ̋

°





ˇ

°

 ̨







ˆ









$





 ̋

°











ˇ

$





#

 ̨





%



° ̨

 ̆ 



°



 ̇°



 ̋

ˇ

°  ̨ˇ

 ̨

%%

, ̋ ̋ˆ° ̆ˇ( ̋ˆ ̋° �





ˆ

ˇ ̇ ̨



ˇ ̇ ̇



 ̇



ˆ

 ̇





$









 ̆
 ̆°  ̆ ° ̨ ̨

$

 ̨

°°°

 ̇ °% *

°

ˇ+ °



°

+

 ̨ˆ ̇ ̨









#

 ̨



 ̇ ̆
 ̨%

 ̇ ̆ˆ ̇ ̋ ̇ˆ ̋ ̇ ̆° ̋  °  ̆
  ̇° ̋ ̆
 ̆ ̋° ̨ ̨ °°  ̆ ̋°"%  ̋ ̃

 ̨

:

!

X

&



°

















Y



"

°



ˇ

Y

ˇ

°







 ̨

ˆ



 ̋





 ̨

ˆ



 ̋





°

$





 ̨







 ̋

°





 ̇ ̨



 ̆









 ̇











 ̆°







 ̇

°



 ̋

 ̇

 ̆
ˇ°







°

 ̋





ˆ





 ̨





ˇ





%



u

ˆ°°



 ̇

 ̨

°











°

"





 ̋

v

 ̇ ̨ ̆









 ̇ ̇



 ̆

ˇ



"ˆ$ "ˆ>

$

2

 ̇



°

 ̆°





 ̇°



$





#

ˇ



%

ˆ"ˆˇ ̇ˇ ̇ ̆ˆ ̨° ̋ ° ˆ ̆
 ̨ ̋ ̇ ̨"ˇ  





 ̋

 ̨

°

!

<



 ̋







$

"













 ̇

ˆ

ˇ



 ̆
$

ˆ



$







ˆ







ˆ





 ̨°

 ̨











°























ˇ









°



 ̇

















 ̋









ˆ



#

°

$

%

 ̨

ˆ



ˆ

°







 ̇

 ̆




 ̆ ̨

°

ˇ





 ̋



#



"





ˆ



$





"

°

ˆ















 ̆°ˇ

 ̨

"









°

(

 ̋

 ̋

 ̆


 ̨%







ˇ%°° ̋ ̨ ̋" ̇ 



 ̨ˆ ̇ ̇ ̆
 ̆ˇ"

ˆ



$



°

 ̇ ̋



 ̨

 ̇

 ̨ ̇

ˇ%

 ̆ˆ ̇ ̋ ̇ˆ ̋ ̇ ̆ˇ  ̃�!&°°° ̇ ̨ ̋°° ̇# ̨"ˇˇ% 


	 


	


	 

 


 

 

 
 


 

 


 
 
	 

 

 


	 

 
 

 
 


 
 
 

 
 

 

 


 

 
 
 

 


 

 


 

 
 

 

 

 

 

 
 

 

 


 

 


 

 

 

 

 

 

 


 	 	  	
  

 
 
 


  
 

   ̇

  3  0 7  .

   ̇   

 ̇

 3  3 2 07 

   ̇   ̃



   ̨   ̇    

 ̇ 

   

  







! ̇

 ̇



 ̇

 ̇

 ̇









    

  ̨ ˆ  

ˆ  

 ̨

    







   ̇     ̇     

  ̇  ̇ 

  









    



   ̇   

 D    ̇ˆ  

 ̆  ̇  ̃     ˆ  ̨    



  ̇



  





 ̨

 ̨









 ̇  ̇ # ̨ ̇ˆˇ ˆ  ̇  ̇

 



  ̇   ̇ ̨ 

  ̨  ̨ ̨   ̇   ̃ 



ˆ     ̨ ̨  ̆ ̇   ̇  

 ̨





   ˆ   ̨   ̃  ̨   ̇   



   ̇



  



  ̇



ˆ   ̇

ˆ

 ̇ ̇ ̇ ̇ 













  ̇

  ̇



   ̇ !

  



 















J     ̆ˆ! ̆ˆ ̇ ̇   



 ˆ   ˆ ̨  ̇    ̇















!

!









 

 ̨

 ̆

 ̇  ˆ      

 ˆ



 ̨ ˆ   ̇

 

     

 ̇  ̇ ˆ    ̇   ˆ ˆ 



     ̇



 







 





. 3















 ̇

 ̨  ̇     

!

 ̃ ̇!  ̃   ̋  ̨   ̇ ˆ ̇  ̇   ̆ 



















   ̇     ̨   ̨ ̨   ̨

  ̨  ̇  ˆ ̇  ̨







 



ˇˆ 







 ̨ 







 

























 ̨   ̨

 ̨   ˆ  ̨  ̨ ̨







  















  ̇  ̇

 3







 ̇

 ̨

�



    ̇ 

�

`a 









(

 



b



 ̇

��      

�&'

(

ˆ

2



�



)

<



.

*

�



2



+

7





,





5

-







+



,



0



'







7

,





-



,

ˆ



>

.

0





/

!

1





 ̇

0

;





1

2





.

3

2

,

 ̇

0



3







45:

 ̨









1



0

 ̃

 ̆





.



3







0



=3,







6

ˆ

 ̆

0

ˇ

7

.

ˆ

 ̃

2



5

 ̇

 ̇

7





8

ˆ

ˇ



42=+

ˆ

 ̋ ̇

 ̨"

ˆ

 ̨

9

3







+

4+





7

ˇ

 ̇

 ̋

!

%

.





/

7

 ̇



7



0



2

3

 ̇





3



5

?

+

 ̇

2



!

7

 ̃

3

 ̨

*

:



 ̨

,

 ̇



6

1

ˆ

$

0

2





3





6

4



0

ˆ



7

ˇ

1



0

.







3

 ̨

+





;

6





3



.





2

9

ˇ



5

2



-

!

2

7



6

.



+

.



 ̆

3



.

0

,

ˆ



7



,

 ̋

 ̨

6

+

ˇ

:

7

 ̇



,

:

 ̨



5



ˆ

;



:

-



,

+



5

ˆ

/

ˇ

;





 ̇

ˆ

-

0



+

1

ˆ

/

 ̇



ˆ

.



2

0



3

1



45 ̋

,ˆ71



0





3

ˆ



1

4+.





ˆ

=+#







,

 ̇

0



3

ˆ

+

!

$

7

9





.

:



/

8

 ̇





3



+

 ̇





.

!

,

°

0

 ̇

!

79

"@

ˆ°



ˆ>#ˆ ̨ ̨ " ̨



ˆ ̋ ̃ ̇  ̨"

! ̃

 ̇







 ̃

 ̆ ̇° ̨

#





 ̇ ̨

!$ ̇ ̃ ̇ ̨ ̇

 ̇

ˆ°ˆ ̆

 ̇ ̆ ̨







ˇ ̃

 ̇

 ̨





°! ̨ ̆



 ̇

ˆ ̨

% ̨ ˇ ̨ ̇ ̃ ˆ ̋ˇ ̇ ̨ˇˆ ̇ˆ ̋ ̆ˆ ! ̇ ̃ ̇°!ˆ"ˆ ̇ ̋ˆ°  ̃ ̨!! ̋ ̃ ̇° ̇° ̨ ̃ˆ ̋°ˆ  ̨ˆ° ̇ˆˆ"ˆ# ̇ˆ$ ! ̇ˇ! ̨ ̆ ̇ˆ ̨ ̨ˆ ̨° ̨ˆ°# ̇ ̨ ̨$ˆ" ̨$ ̃ ̨A ̆Aˆ ˆ ̇ ̨ˆ ̇ ̇ ̃ˆ ̨ˇ ̇ ̨$% >  ̨ B

 ̨ ̨



$







 ̨ ̃

 ̇





 ̨ ̇

 ̨"ˆ ̃

 ̇

°!

 ̇ˆ



 ̇ˆ





 ̆ ̃ˇ

ˆ

 ̇ ̨ˆ$

 ̇ˆˇ ̃ˆ

 ̇ˆ ̨ ̆$ ̨ ̨



#

!"



 ̇ ̨ ̇





?



!

 ̨ ̇ˆ











"

ˆ





°

ˆ

!°ˆ ̇!

 ̃



 ̇







°! ̨C ̇



ˆ ̋ ̆ ̨ 



 ̆

 ̃







!















 ̇







>

 ̨





 ̇







°

"

 ̨ 

 ̃ˇ ̇ ̨

ˆ

#



°



 ̨

 ̇





°

ˆ

ˇ



 ̨





ˆ

 ̆



°

ˆ



%

 ̋





 ̋



 ̃

!



 ̇

 ̃



 ̇

 ̨

 ̇

 ̆

 ̨

°



"







!

 ̆ ̇



!

 ̨







 ̆

 ̨







!

 ̇

D





 ̇ ̃



°

 ̇

 ̨°

 ̆

$

!

ˆ





 ̇





"

ˆ



 ̋

 ̃







 ̇





 ̇



 ̨

ˆ





°

"













 ̆

 ̃

 ̨ ̆



 ̆ ̇

ˆ



 ̨





°

!

ˆ



 ̇

ˇ







 ̇



 ̨



 ̆













ˇ

 ̃

ˆ

 ̇





ˆ

 ̇

°



!

� ̋E

°

 ̇



ˆ



 ̋









 ̇



#

 ̆





°

 ̨

 ̇

!



 ̇



 ̨ˇ



$

 ̨







ˇ



 ̇



ˆ

 ̨





 ̨





 ̨

ˇ



 ̨

 ̇# ̨





ˇˆ ̇ˆ ̇ˆ ̋



ˇ

 ̇

 ̨

"

 ̋ˆ

 ̃



 ̇ ̨ ̆



°







 ̆ˆ ̨! ̆ ̨°

 ̨ ̆ˇ ˆ ̋ ̇ ̇# ̨ ˆ% ̇ˆ ̇ ̋!!ˇˆ ̇ˆ ̋ ̇  ̨!"" ̋H ˆ





F

 ̨



 ̇



 ̆



ˆ

 ̨ ̨







!







 ̃





 ̨

"

G



 ̇

ˆ



 ̋



D

I

#





 ̨

 ̇

 ̨









°

 ̃

 ̆

$

°

 ̃

 ̇



 ̨





ˆ

$

°

ˆ



ˆ

#





 ̇

!



ˆ







 ̨



 ̨

 ̃



?



ˆ

$



 ̇

!



"

 ̨







 ̨





 ̇

#







ˆ

 ̨°











!





°









ˆ

 ̨

!

 ̃







 ̇









ˆ



 ̇

°

!





 ̇

!

"

°





 ̃







ˆ



 ̨

 ̇



 ̇



 ̃

ˆ





 ̇

ˆ





$

 ̨

 ̃





 ̇

 ̇

$



ˆ



 ̨



ˆ

 ̃



 ̃

°



!





!







@

 ̨



ˆ



#

 ̃



#

ˆ

 ̨

ˆ

ˆ



"



 ̨









ˆ

I







ˆ

"



°

 ̇



$



!



 ̨

!

$

 ̨



 ̇





 ̋



 ̨

K



$







ˆ















 ̃

 ̆

°



 ̇





 ̇





 ̨

 ̇



ˆ

 ̆





 ̇ ̨



ˆ"





 ̃

 ̆



°



 ̇



ˆ



 ̨





!





°

ˇ





!

 ̇

°



ˇ

 ̨

J









 ̨



 ̇



ˆ













 ̇



 ̇



ˇ



 ̨









ˆ

!







 ̃



ˆ

 ̇

ˇ

!



ˆ

H

"









"





 ̋









 ̨













 ̨













ˆ

ˇ

 ̆















ˆ









ˆ"



!

ˆ



ˆ







 ̨!

ˇ

 ̇



 ̆

ˆ



ˆ

 ̃

 ̆





 ̇

°



!



°



 ̇

 ̇





!





#

 ̇ ̨







! ̆

ˇ











°





!

 ̇

 @



 ̇





L

ˆ

 ̨

J





















 ̇

!

ˆ





"



J





 ̃



 ̃









 ̇











 ̇









 ̇



A



 ̃



J



 ̇



ˆ

ˇ

!







"



 ̋

"

 ̇

 ̃





 ̇





 ̨

 ̇

?









 ̨



"

!

#

 ̆

ˆ



 ̇







°





ˆ

!



ˆ



!



 ̆

 ̇



ˆ















 ̃



 ̆

!



 ̇



 ̨

 ̇











 ̇



 ̇





ˇ

ˆ











ˆ









 ̨ ̃



 ̇

 ̆



$





ˆ









 ̆

ˆ

!

 ̋











ˇ





ˆ

 ̇





 ̨



 ̃



 ̇







 ̇



 ̨



!



°

 ̆

$



ˆ

!

ˇ

ˆˆ



°

ˆ

!

°

 ̇



 ̇

 ̨







"

 ̇

ˆ









 ̋





 ̆



ˆ





"



 ̆

 ̇

"



ˆ



ˆ



ˆ

 ̨ ̨



 ̨











ˆ

ˇ

°

ˆ











ˆ

 ̨



!

°

!



°

 ̇

 ̆







ˆ

 ̇

ˆ

#



 ̇

 ̨

#





 ̃

!



 ̨

ˇ

 ̇



 ̇







ˇ



°



 ̇





!

!



°



K

 ̇







ˆ

"



 ̇







 ̃°

 ̇













°



%

°

!

 ̇





ˆ



#ˆ ̨ˆ"  ̆° ̆ ˆ ̨ ̇ˆ ̨ ˆ ̨" ̋ˆˆ$ ̇ ̇!$°AA° ̇ˆ!" ̃ ̇ˆ$ ̇ ̃ ˆ ̋ˆ ̃ ̃ ̋ ̨ ̆ 

 ̇

!





ˆ



I

 ̇ ̃



 ̇ˆ°

#

!

ˆ ̨ˆ



"











 ̇ ̇!$





 ̆



ˇ ̇ˆ

 ̇ˆ ̨









 ̋

 ̇

 ̆ ̇





 ̇



ˆ









!



ˆ ̇







 ̃



 ̇°



!

ˆ

 ̨"



 ̆ ̆ ̇













ˆ

 ̃



!



 ̇



ˆ



%

! ̇ ̃! ̇ˆ ̨$ &6(M30N,',.,0707607:,.,075103=3,.2703,4;-,2:=+3+7./9=+,*23'/O044,55,07 !





B

°







$

 ̇



ˇ

 ̨



ˆ



 ̇ˆ

 ̇









 ̇





 ̨ ̆ˆ



ˇ



 ̨





!!

 ̇ˆ

 ̇

 ̋ ̃

 ̇ˇ°

°

!

 ̨

ˆ ̨

ˆ





 ̨ ̋°





ˆ



 ̇



 ̨ ̆

°



° ̨"

 ̇



 ̋









"

 ̨ ̇

#

ˆ

ˇ ̨

° ̇



 ̨





 ̇



ˆ



°





 ̇

 ̨



 ̃



 ̇

ˆ





 ̨

ˆ ̇

°

 ̃

 ̇







ˇ

 ̨

 ̇ˆ



 ̇





ˆ



 ̇ˆ

 ̋



 ̇



#

 ̆

 ̨

K





!

D

 ̃ ̇





 ̃

#

 ̇



 ̨





°

°



ˆ

!

°

ˇ















 ̃





 ̇



!





 ̨

"



ˆ





 ̇





$



!



 ̆ ̇P  ̨ ̇

!

�



#

"



 ̨























ˇ

>

 ̨ ̨ˆ



°



 ̨ 



 ̇

ˆˆ





 ̨ ̆

 ̋

 ̨





" ̇

°

 ̨



 ̨

ˆ



ˇ



 ̆

 ̨

!

ˆ





 ̆

#

 ̨

°





°



°

 ̨







"



ˆ

 ̋











>







!







 ̨ 



>

ˆ

 ̨



ˇ





ˆ

 ̨





ˇ

 ̨



#



 ̨











 ̨

 ̇



 ̨



ˆ











 ̨



 ̆





H



ˇ







ˆ





ˇ

 ̇ˆ ̃

!

 ̇



"

ˆ







°

 ̨



 ̃

 ̨

°



 ̇



 ̃



°

 ̇

!





°

!



%

ˆ

ˇ°

 ̨ ̆! ̨ ̃ ̇ ̃ ̇ ̋ ̋ ̨ ̆ˆ ̇ ̨ ̇  ̃



 ̇> ̨



"

 ̨  ̨

 ̆

 ̨





 ̨





ˆ

!" ̨

° ̨ ̆



 ̋



 ̨





ˆ





°

Qˆ° ̃

 ̇

!

ˆ

"





R

 ̨

$

 ̨

 ̇







ˆ

Q





°

°





 ̃

 ̇



ˆ

 ̇



 ̨R



 ̃$!

 ̨" ̨ ̇ ̨

 ° ̨ ̃



 ̨



ˆ

 ̆ˆ ̃ ̋

 ̃







 ̨

!

ˆ ̨ˆ

 ̃

 ̃ ̆

 ̨ ̇ˆ

ˇ

 ̨ˆ

 ̨



#



 ̇ ̆  ̨!° ̨$ ̇ˆ ̇ ̆ ̇% &:

S760

>

3



;

 ̨ 03+.,

07'ˆ/32 ̋1

"2 ̋

32 ̇7

!

6

2°0

1

#

: ̨2



.



+

°

,



-2ˆ:

 ̨





5



8

°'

5

!

.

"

+



7

ˆ.,

*



2

 ̨#=+ˇˆ3+ ̇

7

ˆ

.



/





 ̋

;

 ̃30 ̇*#

,5 ̨,

 ̨

0



7



5

ˇ ̨ˇˆ ̇ˆ ̇ˆ ̋ ̨ ̇ ̃ ̇ˆ" ̋  ̇ ̆ ̇ ̨ ̨ ̇ˇˆ ̇ˆ ̨% &2X



(



!



f

)"





g

!

%



;

h





Y



V

;

 ̃

%

H_-





 ̇

,



6

 ̇#

+

Z

 ̨

'



!

[

 ̨

,

"



-

 ̇

,







.



/









ˆ0







 ̆



.







 ̨



6



W



%







7







"

0

J

 ̨

%







\F

5



�





8

E

%

42



X

 ̨3





ˆ!

]

"



;

%

ˆ



Y3

 ̃

:

%

0



%

 ̃

F



 ̋



�

8

�

F

6



Z

.





5



 ̋



�

6











0

^

ˆ

5

^



°

ˇ

.



°

_

,

ˆ

7





T

ˆ

 ̇

°

ˆ



)



%

40





 ̃





ˆ

 ̨

�



3

 ̇

^



2

%



ˇ.

K

F



N



c

X



+

 ̨

%

!

`a7

"



%

U





 ̃

Y

V

b



% ̇

d

ˆ�

e

 ̨

F



Z



�











\

!ˆ_ ̇



 ̃ ̃ ̇

%!

°

F 





ˆ

E �!ˆ� ̋_



ˆ





 ̨

%



F$F



%





X!"%Y% FZ�\_ ̃%FE��_ˆ%FiF

j



b

 ̃ ̇c

j

#

b

 ̨°k

e

°ˆl> $ ̇ˆI ̆ˇ ̨$ ̆ ̨° ̨$  ̨ ̆ ̇ˆl�



 ̨ ˆ

 ̋ ̨ˆ%! ̆ˆ! ̇ ̇ˆ°! ̇ ̃ ̇ ̆ ̇ˆ# ̃ ̨ ̃ ̇# ̨° ̇ ̇ ̨#ˇˆ ̇ˆ ̋ 


	 





 

	 
 

  	  
 
 
 

 


	 	 




 

 
 
 	
 

 

 


 

 

 	 	 

	 	 

 	 

 
	 	 	  
 

 

 

	 

 

	 

 

 

 

 

 

 ˆ ̇  ˆ  !   ̇  ̇  ̇     ̇ 

 ̇      ˆ ̇ 





 ̇

 ̇

 ̇

 ̇

  & 

   

   ! 

ˆ  ˆ    

 ̇  







!

  �



'    

 ̃ !   ˆˆ

 







ˆ       ̇  



 







ˆ

ˆ















      !

 ̇

 ̇

 ̇



















!!!

!!   ̇ !     ̇

 ̇



















 









 









c gg l g

! !

  ̇   &





 

   ̇

 

 ̇







 ̇

 ̇

!  







 !

!

 ̇

   ̇



   ̇ 



  ̇    



 











 ̇ ̇    %  ̇ ˆ ˆ











 ̇

 ̇

 ̇

 ̇









! 

  ̇





      ̇   !  ̇ !

%ˆ





   ̇      ̇ ̇  ̇

°

  ˇ   



 l g 





  !    !    









 ̃  





g

c g

] fgc g ] g c

g

 ̇

  ̃ ˆ  

! ˇˆ ̇  % %  ̇   ̇ 

   ̨









 



   ̇



 ̇ 

 ̃  ̇

 ̃

 ̇  

 









 +° ̃ %  ˆ

%ˆ   ̇

 ̇ ̇  

 ̇ ̇ ̇   ! 





ˆ

ˆ

ˆ

ˆ

ˆ



ˆ    ̇

 !  ˆ

 ̇

  ̨ 

 ̨







 ˆ



 ̇

  ̇ 





    ̇     ̃ ̃

  ̇ 





    ˆ  ̃ ˆ  !  ̇

   ̋   !























�)



 ̇

%&



*

 ̆

 ˆ ̋ ̆

%ˆˇ

ˆ

 ̃



 ̨ˆ ̇

 ̋

 ̃







 ̆

 ̇



 ̨





 ̇ˆ



ˆ ̃

!

 ̇

!

( !ˆ% ̋ ̇



 ̇ˆ ̨ˇ ̇! ̃%#





 ̇

&













$

 ̃

 ̇ˆ ̇!



! ̇ ̇ ̃

 ̇ ̇ F

 ̇









�

 ̨





%

)

%ˆ

<







G

=







>

ˆ



 ̇



"

<







>







?



H

ˇ

@





A

ˆ





*

'

BC%% 

 ̆



ˆ



 ̆

(



 ̇











ˆ

ˆ









 ̇



°





%

 ̇





!





ˇ



 ̇

"

"

ˆ





 ̇

°





ˆ





ˇ



�



 ̋

ˆ

(



 ̇



 ̋

 ̋

 ̨

!





ˆ

ˆ









,

 ̇



"

 ̇



 ̃

ˆ

 ̋



 ̨





 ̋



 ̇











ˇ

&



% ̇



ˆ



 ̇





"

 ̋











 ̇

&

ˆ

ˇ

!







*

ˆ









 ̇

!

 ̃





°

ˇ













'

 ̨



 ̃

 ̇+"





&







ˆ

&

 ̃















(



ˆ



°



°







 ̇







%!



 ̃

!

ˆ

 ̃

°





%"



 ̇

!

 ̇





 ̨





°

ˆ



"

 ̇

°

ˆ

°

!





 ̨D

°

%!

+

 ̇







 ̇

'

D



$

ˆ











 ̇



 ̋

&







 ̇

 ̇

 ̆

*



(







ˆ

!

%ˆ





°

 ̇









 ̇

°



;



 ̃



�



 ̨



ˆ



!

�

°

E

 ̃

 ̇



;

 ̃



% ̇





"







'





!  ̨7

7

 ̃

 ̃

'

'

*

*8

8

*

*�9

9

I

�



:ˇ"'°

"





$

!°& ̇ˆ

*! ̨

;

�

 ̇!

�

 ̃



-

!

.



$

/

°

 ̇ˆ*

0



1



*'

02



3



 ̨





&

 ̇

2

"





4

!

(





-

!



5

°



6

.

 ̇"

1

E ̇°%& ̋ˇ ̇" ̇", ̃% ̇! ̨ &ˆˆ ̆ &" ̨! ̃°"° ̇ˆ!' ̋! ̃'!° ̇ ˆ ̨"!!° ̇ Dˆ% ̆"! ° ̇E* F





ˆJG

K



L

ˆ

M



?NKHOK

%% MP@NQ>

?>%ˆRJN ̋?



>

ˇ

S

ˆ

><(K



T

 ̇

M

"

?



M



?

,

@

 ̃

AU?%>V><K@K ̨N

!

M



<

°

*B)

�

;(!

ˆ

 ̆





 ̨





 ̃

! ̃°

!

"

 ̃





°



 ̇



�

&ˆ

#

ˆ*$ ̆

*



H

ˆ

*

&



";�

ˆ

 ̇"

 ̇

 ̆( ! ̇&!ˆ&& ̇ ̃ ̇ ̋ ̨ˆ&!ˆ ̇ ̨ ̇"H %%!! ̇%! ̇"ˆ ̇ ̆( ̆  ̇! ̇&!!! ̃°"&& ̇ ̃ ̇ ̋ˇ ̃ ̇ ̨ˇ ̇" ̇"ˆ' ̇ ̋ ̨ ̇"H%%!! ̇(! ̃!  ̃&ˆˆ ̆ˆ&"�ˆ ̇% ̋%ˆ* WXYZY[\]^_`abc_dadefg_c]afb bac_]^ hbijklh^cbc]m]acdenkgbc_daidgl_m_c]nfbgbaco !

 ̆

 ̋ˆˇˆ





!

ˆ

 ̃



°

 ̇

"ˇ

ˇ

ˆ

ˆ

ˆˆ



 ̇ ̋ ̇ ̆

ˆ

"° ̨!

 ̃

ˇ

% ̆&%ˆ ̃



°



 ̇

' ̃

 ̋%ˆ

!

!

+







%& ̨ˆ ̇

ˇ











 ̇

 ̨



%ˇ

ˆ







ˆ





 ̆

 ̇



 ̋

!





!"'ˆ

 ̋"°ˆH





 ̋

%% ˆ!

° !& ̃°

 ̃

! ̃ˆ

 ̃



! ̋ ̇ ! ̃'"

!



�





°



)



 ̨

!





 ̇

"

"

ˆ



°





ˇ

'







 ̨

 ̇°

"





!ˇ

!&

ˆ



°

°



 ̇

 ̃

ˆ







 ̃

 ̇ ̋



!

%

 ̋



! ̇







 ̆

 ̇



"



 ̇





ˆ

%

 ̇

F











 ̇

ˆ





 ̇"



ˆ

 ̨



 ̃

F

%!

 ̇





% ̃%  ̇





ˆ

%

!



 ̇

ˆ





% ̃% 



 ̨



ˆ

 ̃



!

!

 ̇



ˆ



 ̨















ˆ

ˇ

ˇ

ˆ



ˆ

!ˆ



 ̨

ˆ









 ̇ ̋

 ̇

ˇ

 ̋

!

ˆ

*

 ̇

ˆ

 ̨

 ̇

 ̇

 ̋

"





!



 ̇! ̨





°

 ̇ ̇"











!;

° ̇





 ̨ ̇



"!; ̇





 ̨



hpi ̇"q!r



r

 ̇l_

s



b

 ̇p"_l_

c



o

 ̇d!

e

"

gˆ]t'k



_



g

°

]



m]!&a



c

°

^

 ̃

u^

 ̃

c

!

ba ̋n

b

g

!

n

 ̆^

uˆ]

 ̇

c



s



[uˆcdg%]r ̇g



]



^

ˇ]aˆ

cbˆc_da ̋^

*

dg^cbc]m]ac^desk^cdm]g^bc_^ebsc_da !

G"!!

 ̇





°



 ̇

+

&

ˆ!



!



!°

 ̇ ̨

 ̆

!



ˆ;&ˆ









°



 ̋



°;°

 ̨







 ̇"!

 ̆ ̇°

 ̇ ̃

!



 ̇

!



"

%ˆ



!ˆ



 ̇

ˆ

!& ̨ˆ&°

 ̋

 ̇



 ̇!ˆ

 ̇ˆ ̇







%ˇ"

°

 ̇

"

!

ˆ





&





 ̇



! ̃'



v ̇ˆ° ̇



 ̇

!

ˆ

ˇ ̋"





!

°

&

"



ˆ°

 ̨



° h



s

%i

)





 ̇

w

ˆ

ˆ

x

 ̇]



m

! ̇

r



*



c



_d ̇a



^



p+o







y

°d!mm_  ̆ ̇"^

^_ˆd

 ̃

a

" ̇ ̋& ̇ˆ ̆ ̇!°! ̃ ̆ˆ ̇!° ̇; ̨ ̇"! ̇"H%%! %ˆ ̋' ̋ ̃ ̇% "ˆˇ ̇ˇˆˆ ̇ ̋! ̇"ˆ( ̇'! ̆ˆ ̇ ̇" ̨ ̃! ̇ˆ ̇% ̇ ̨ ̃ˆ ̇ % ̇ˆ°ˆ°ˇ ̇" ̇"!!° ̇* hniG

q"r



r

&

l



_s(b



p

!

_



l_co!c



d

 ̨!s ̃

d

'

a^k

°

m] ̇g

!

rg

ˆ

d



n

ˆ

k



s



c^°sd



^

 ̨

c

 ̇

_

"

a

!`!

md° ̇g



]

c

z

ˆ

b

&

a

&

{ ̋|



Z



b ̋a

 ̇naˇ

d

ˆ

c



n

ˆ

]



^

 ̇_

`aˇbc"]

°n"

b&^



e



k

 ̇ˆl





fb ̇°gbac!_

 ̃

]

%^& ̃° ̇! ˆ° ̇ˆ ̋°! ̇ ̆ ̇"°! ̃%% ̇"ˆ}�;ˆˇ"°"ˆ ̇! ̆ˆ ̇ ̨ ̃! ̇ˆ ̇% ̇ ̨ ̃ˆ ̇ˇˆˆ ̇!* 7 ̃'*8* 9I ̇ ̇):�;~ˆ*���$ ̇ˆ ̇*��* WXYZ•[j]n]blm_a_mkm^cbanbgn^edgfbgbac_]^ hbin

-bmb]m`

]n]^_]e^

d

kga

p

n

g]bgsz_d

c

e

]

fg_

afbc]agbda

g

co_mr†nkl_g

]

b

n

c



_

fbdadgbea

_mrco†l

]

_

l]ns

fbc_dag



b

d

a

ecg

o

]

†

e

]

k

x

a

s

n

l



k

d

^

g

_dg]a

r

dlbg

s

l]_m_m]cbac_dadasda^]tk]ac_bl ! ̇ˆ)

°



"





ˆ



�

ˆ

 ̆

!





 ̃







°

 ̨





"





ˇ

"

ˆ



ˆ

ˇ°!



ˆ

 ̇ ̋









B

 ̇

 ̨



% ̃ˆˇ!

ˆ





 ̨

ˆ





!

ˆ

°



 ̇

ˆ



 ̇





%ˆ% ̆

ˆ ̨

% ̃%  ̃

°

°



 ̇!



 ̃







%







 ̨

&

ˆ

 ̋





 ̃



°

°

"

 ̇ ̇

°

'





°

 ̋







!



 ̃

 ̨%ˆ%!ˇ

&







 ̇

 ̨





"

ˆ



!

ˇ ̃

°



°



"

ˇ

 ̇ˇ

 ̇"





ˇ



 ̇

ˆ

ˆ

ˆ

ˇ





ˆ

 ̇ ̋!







ˆ

 ̇

ˆ

% ̋

'

‡

 ̇% ̇"ˆ

F









ˇ

ˆ ̇"% ̃

 ̇

% ̃%

ˆ ̋%

&

 ̇ˇ

 ̇

"

ˇ

! ̇ˆ



 ̇ ̋ ̆



!



° ̇" ̇





&

;

 ̃

�

°

'‡ ̨ ̇"! ̃°"ˇˆˆ ̇  ̋ ̇%&!ˆ ̋% ̇ˆ ̇" ̃ˆ ̇ ̨ ! ̃°!

"

 ̃



°

&

"

ˇ

ˆ

 ̃°ˆ ̇ ̃





%ˆ!! ̋

!



 ̃



°



"

 ̇

+° ̃!







%° ̇ˆ ̇!





,

°

 ̃



 ̇&° ̃ˆ

 ̃

%ˆ! ̋ ̆

ˆ



&

!

&

 ̨

ˆ





'

!









ˆ



°

 ̇""







ˆ°

 ̋



ˇ

 ̨ ̇"ˇ

%&ˆ ̇ ̋‡

ˆ





ˇ



ˆ ˆ ̇ ̋ ˆ ̇

%& ̨ ̇!"



' ̋& ̇



"

 ̃

ˇ

°

ˆ

 ̇

ˆ





ˆ ̇° ̇%&

%

 ̇&ˆ

 ̨ ̇ ̇°

"

 ̇



!













 ̨

%ˆ° ̨



 ̃

 ̇



ˆ

°





!



ˆ!



 ̨

!



 ̃

°

°

 ̇"&%ˆ ̨

°



 ̇° ̇ ̃°"

ˆ

ˇ ̨ˆ



ˆ





 ̇ˆ



!

% ̃ˆ!

'

 ̇&% ̃%' ̇ ̇" ̨ °! ̃% ̇° ̇ ̇"ˆ ̨ ̃ ̨ &ˆ°% ̇ˇ ̇" ̃ ̇°" ̆ ̨! ̃°"&° ̇& ̇ˆ! ̇" °ˆ!%ˆ ̋'* G"H%%!%ˆ ̋' ̋ ̃!&° ̨ ̋ ̨& ̃&!! ̨ ̇"!&ˆˆ ̆ˆ&"ˇ"ˆ ̇°! ̇ ̃ ̇!ˆˆ!ˆ' ̃%' ̨ 


	 





 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 



 
 
 
 
 
 

 
 
 
 
 
 
 
 



 
 
 


 
 
 



 
 
 
 


 
 
 
 	 
 
 
 


 
 
 
 
 
 



 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



 
 
 
 
 
 
 
 
 
 	 
 
 
 
 
 
 
 
 
 
 


 
 
 
 
 
 
 
 
 
 
 
 
 
 



 
 
 
 
 
 
 
 



 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 	 
 
 
 
 
 
 
 

	 	 
  


 
 
 
 
 
 
 
 
 
 
 
 
 


	 	 
  



 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
 
 
 
 
 
 
 
 
 
 
 	 	 
  


  ̨  ̋ ̆    ˆ ˆ

ˆ  ˆ

3

  



   ̋ 

!     ̋   ̋ ˇ   ̋! 











 

     

  ̋    ̋

   ˆ  ̋








 

  ̆ ̋   ̋ 













   ̋ ˇ  ̆  





     ̋

 ̋  ̋

 ̋



 ̋

 ̋

 ̋









 ̆ ˇ   ˆ     ̋  



 ̋     ̆ 



















   ̋ 

 ̋     !                 

 ̨ ˆ



  

 ̋

 ̋

 ̋















ˆ

 







      ̨  ̨    ̋    ˇ    



 ̋   ̋

 



 

 

       ̆  



          ̆ 





 ̋

 ̋



      ̆ 

 ̋ 

 ̋

 ̋

 ̋

 

 

    





 ˆ

 ̋

    ̋    

   



 ˇ 

























  ̋ 



 ̆





 



   















L 3  ˆ 



 

    ˆ   



   ̋    ̆ ̋  











































L 3

  ̨

 ̋  ˆ  ˆˆ ˆ 

 

 



ˆ

ˇ  ˆ ˆ    0 , 03 LL ( 3 67     ˆ

 ̋    

  ̋  ̋  ̋

 ̋



   ̋   ̋ 

  ̋ 

 

















 ) 3 (

3

�

ˆ

 

 ̆ ̆ ̋

 ̋



 ̆ˇ



ˆ

 ̨ ̇

 ̋

 ̆







 ̋







ˇ

 ̨ ̨

 ̆







ˇ



 ̆


ˆ ˇ ̨ˇ ̆ ̋ ̆



 ̋

ˆ

 ̆ˇ



 ̋

 ̋



 ̨ˆ ̋ ̆



ˆˇ

 ̆



ˇ



  ̋

 ̋ˆ ̆ ̋ ̃ ̨

!

 ̋

 ̋









ˇ ̆ #$%!

6



�

&



7



'

 ̃



 ̋

()ˇ



*

 ̨



ˇ

+

 ̆ˆ ̨,

ˆ- ̋

.

"

"



/



°

0



-



.



)()0



-



+

ˇ

)

 ̋

120

+ˇ

*

8

.



0-

 ̆

/



0

 ̋

-

6+'7

1*3







$

 ̆

4



5,"3,-(



0

3!  ̋  ˆ ̋ ̋ˇ ˆ ̨ˇ

 ̋



 ̆



 ̨





 ̨



 ̆

ˇ

9



 ̋





 ̆ ̋



ˇ



 ̆ ̋

 ̨









 ̆



 ̋

!

 ̋ ̨! ̆ˇ

 ̋

"













ˇ ̋

 ̨ ̋

!

 ̆



ˇ





ˇ ̆!

 ̆

 ̋ ˇˆ6






7; ̇



 ̋!"







 ̆ ̋









"

"



 ̆" ̋





6�7 ̋!

 ̋


 ̋



<

ˇ

9









:





 ̋









ˆ

 ̋

 ̨

 ̆ˆ ̆ ̋

 ̋ ̆





 ̨









 ̋



"



6 ̨ ̋

ˇ

 ̆ˆˇ





 ̨ ̋

"





 ̋

9  ̋ ̨ ̆ ̋7 ̋ ̋ ̋ ̨
ˆˇˆ ̋ ̆ ̋" ˇ ̆ˇ ̋8ˆ°  ̆



ˆ ̋

ˇ





 ̨

ˆ ̋





 ̋ˇ



 ̆







ˇ ̋











 ̆ˇ8

8 ̆ ̋ ̆67

= ̆



ˇ



 ̆

 ̆ ̋!ˇ9ˇ

 ̆

8ˆˇ

8ˆ




9

 ̨

ˆ8ˆ





>

 !

 ̋ ̆

 ̨

 ̋ ̋ !



6



 ̆

ˆ

7

 ̆? ̋





8

ˇ



 ̆

ˆ







>

°

  ̨









<

ˇ

ˇ

 ̆













 ̋

ˇ








 ̋





!









8



ˇ

!



ˆ



ˇ ̋



ˆ

 ̋









8







 ̨







 ̋







 ̨

 ̆



 ̋





 ̆

 ̨

8



ˆ ̋

ˆ

°

 ̆





ˇ

"















 ̨ ̨ ̆ ̋ˇ

 ̋ˇ8







 ̆



ˇ

 ̆

 ̋







6

!7 ̨@ ̨ˇˆ6

 ̆









 ̋ ̋

 ̨ˇ ̋7@  ̆6

 ̋

A



7

ˇ

?



ˇ





ˇ



 ̆

ˇ



 ̋

°

ˇ8 ̆ ̋67= ̋ ̨!  ̋ ̆ ̋!  ̆ ̋ˇ! ̆ #/%?

B,)



C



*



3

 ̨

0
D+( ̋,

 ̆

-



., ̨3.+

ˇˇˇ8 ̆ 67 ˆ ̋8<ˇ ̨!  ̋ ̨ ̆ ̋!  

 ̨
 ̆"

6 ̋ˆ

 ̨ˇ ̋

 ̆

ˇ ̋

ˆ ̋

"

 ̨ˆˇ

 ̨

 ̆ ̋

!


ˆ ̨ˇ ̋ ̆







 ̆ ̋



7 ̋!

ˇˆ

 ̋

ˇ



 ̆



 ̆



 ̋



 ̨

 ̋









 ̨!



 ̆

 ̋!ˇ ̋!ˇ ̋ ̋

! ̋

8

 ̆ˆˇ8 6 ̋ ̆ˆˇ ̋" ̨ˆˇ9 ̋8ˆ ̋ ̆
 ̋ ̋ ̋ ̆7° #.%E*1*.45)(F0'(/F,3G* 
H









 ̋









ˇ





 ̨ ̆ ̋

ˇ

 ̆ ̋ ̨ ̋ ̋ ̨

 ̆



!I6 ̆

7 ̨











ˆ



@!9







ˇ

 ̋ ̆ˇ ̋" ̆

@ ̋ ̋ ̆ ̋

 ̋



!

!

<ˇ ̋







 ̨!  ̋ ̆ ̋ˇˇ ̆° ̋8ˆ" ˇ ̋ˇ8676�767!ˇ ̆ " ̋  ̋ ̆ ˆ<!  ̋ ̆ ̋  ̆ ̋ˇ ̨ ̋ ̆ ̋ ˆ= ̋J! 9 ̨ ̋ ̋ ̆ ̋ˆ = ̋ ̋ ̆ˇ8 ̆ˇ   
! ̋  ̋8ˆ8 ̆ˇ!   ̋ ˇ ̋ ̋8ˆˇˇ ̋ ̆ ̋ˇ ̋ ̋ ̨ ̆ˇ" ̋ ̆ ̋ˇ ˆ8 ̋ˆ  ̆9 ̋8ˆ ̋ ̆ ̋ˆ= ̋!  ̆ ̋ ̆ˇ ̋ ̋ ̆ ̋ " ̋ !  ̋° #*%K-/03203,()0-0D+(,-.,3.+(0230.'/(+.*+)G-,(*.5)(FD'L5,3,-(4D032'320+*+0DM'.)/),L,/()0-+ 

 ̃ ̨!ˇ

 ̋





ˆ





ˇ ̆

" ̋













ˇ



 ̆

!



 ̋ˆ





 ̨ˇˆ

 ̆8



ˆ

 ̨ ̆ ̋





 ̋





 ̆

ˇ



 ̋

ˇ



 ̋













ˇ ̆@ ̨ˇ�ˆI66

7





 ̨ ̋











 ̨

ˆ

ˇ

ˇ ̋





 ̋



7@!

 ̋N ̋



ˆ



!

 ̋



8 ̋ ̆ˆ ̋ˇ<ˇ ̋ ̨ ̆ ̋ ̋ˇˆ ̆8ˇ ̋ ̆ ̋° 6Oˇ8°P° QRˆ ̃S�IAT ̋°A�UUN°�U°7 VWXYZ[\'L,-.L)1)(*.5,3,-()-G0D,/0-+'1*3230.'/( ˇ;

 ̆

! ̋"



 ̋

 ̆ ̆ˆ



ˆ



 ̋ˆ







 ̆ ̋

8





 ̆



ˇ







ˇˆ ̋

"





 ̨





 ̨

 ̋ ̆ ̋

ˇ

°

ˇ ̆!  ̆ 8 ̨ˇˆ ̋ˆ!  ̋ ̨ 6Oˇ8°P° QRˆ ̃S�IT ̋°A�UUN°�UU°7 VWXY][^*3C)/*/ -(3/(+_3'L*+D D'`/L*,3,-./0-+2)/'0'+.)+/L0+'3*0D(*31+  ̆6

 ̋

8

7?

;

,

 ̆





-









.



>







"

/

 

0

ˆ





 ̋

8

-







.

 ̨ˇ

)

(

ˆ

 ̆



)

 ̋



0




 ̆

-



ˆ+







_





ˆ







,









.



 ̋

 ̆

.

ˆ8



)

8



 ̆

(



)



 ̆

0



 ̋

8





-



 ̋













ˇ

(

 ̆

0

ˆ

ˇ









ˇ

0









3



ˆ








)





-













 ̋

L

 ̆

9

 ̋

)

ˆ

*





 ̋



'









0

°







D



ˇ



 ̨53





ˆ)







 ̋

(



*

!



-

!



 ̆

5, ̋





3







,



-



 ̨

(4



 ̋

 ̋









 ̆





"



 ̋ ̨





9



 ̆9

 ̆

 ̆ ̋ ̆ !  ̆ ̋ˇ  ̋ ˆˇ ̨! ̋!  ̋ ̨ˇ ̆ ̆ ̋ ̆ ̨ˇˆ ̆ˆˆ ̋ ̆ ̋ ̆ˇˇˆ  ̆ˆ ̋ ̆ ̋ ̋ˆ  ̋ˆˇ ̋ˆ ̋"ˇ"° 6Oˇ8°P° QRˆ ̃S�IRT ̋°A�UUN°�UU°7 VWXY0

a

3

[

)&12*+L)G*

-

.

,

5,()0-3



,

0

-

D(3

4

*23*+*-(,()C*+$45,3,-(03(02*3D031.'()*+'-.*353)(*-


	 





 

 


		 
 


 

 


 	 

 

 





		 
 



 	

 


 
 	 

 
 

 

 

 

 


		 
 
 


 

 

 

 

	 




 

 

 

 









 ̇ ˇˇ







  ̆ˆˇˇ







ˆ ˆˆˆˆ

 ˆˇ    ˆˆ    

 ̇ ̇ ̇  ˆˆ   

ˆ ˇ  ˆ





ˇ

I

ˆ

   ̆   9  

    ˇ ˇ   ˆ 

 ˆˆ    ˇ 





ˇ

 ˆ ̨





 ˆ



   ˆ       ̨ˆ ˆ





 ̆ 





ˆ

  ˇ  

 

R

   ̇ " 



















  ̇

  ̇

ˇˆ ˆ ̇      ˇ   ̇  ̇

     

     ˆ  ˆ   ˆ  ̨ ˆˇ ˆ

ˆ

 















ˇ

ˇ





 



 ̇

 ̇ˇ ˇ.ˇ9    ˇˇ

 

   











I I







ˆ 

 



  ̇  ˇ    







"  ̇ ˆ

ˇ    

ˇ ˇ ˆ !

















 ̆ ˇ ˇ   ˇ   ˇ

    ˇ

ˇ

ˆˆ 







 ° ˆ      

ˆ     ˇˇ

ˇ

ˇ

ˇ





ˆ   ̨ˆ ˆ

  ̆ˇ  ̨ ˇˇ



    





K I EKJ  R

 

  ̇  ˇ ˇ#ˇ  ˆˆ    





ˇ

II IE 

9 ˆˇ  ̇

 ̇

E 





ˆ

ˆ  ˇ  ˇ  ˇ

  

 









ˇ  ̇ 





  ̨   ˆ  













  



  ˇˇ ˆ 











ˇ 

ˆ #ˇ ˆ

ˆ

ˇ

ˇ

  .9 ˆ ˆ  ˆ

ˆ

ˇ

ˇ

ˆ ˇˇ   ˇˇ







 

  ˇ ˆ  

ˆ

ˆˆˆ 



















�

.

ˆ

/

ˇ





 ̨





 ̨

# ̆ ̆

 ̋

ˇ





-







ˇ







0

 ̨







-







 ̋





 ̇

ˇ

1







ˆ





ˇ













ˇ





"





!











 ̨

ˆˇ

 ̇ˇ

 ̆





ˇ





2







ˇ



ˆ



°







3

 ̨

�

ˆ

#ˇ 4











# ̆



 ̇





ˆ







 ̇



5



 ̋





ˇ

ˆ



°

#ˇ

-





!

6



,

ˆ









 ̆

�



ˆ

ˇ



 ̨





ˇ



ˇ





ˇ





7







$

7

ˆ





ˇ





%



 ̃

8

&

 ̆

ˇ



ˆ





ˇ

()



 ̃





-

*

 ̋



ˇ



)

 ̨



�







7



+













 ̃-





9



ˇ



 ̨



!









 ̨











ˆ

°





!

ˇ





!







ˆ







ˆ



#ˇ



ˆ-

ˆ



 ̇



#,

ˆ



ˇ



 ̇

ˇ



ˇ

 ̃



ˇ

ˆ



ˇ

 ̆



ˇ

ˆ



ˇ



!



ˇ





 ̋

ˆ





 ̇ˇ









 ̃

ˇˆ











"











ˇ

 ̆

#ˇˇ

ˆ

°







ˆ

ˆ

ˇ



#









ˆ :;<=>?@ABCDEFGHIHJKDEL MHNOELKIDPKDQJLQJFDLPCHDAEILQIAQFDRDPHKDQJL ˆˇ

 ̆



ˇ









 ̨



 ̆



 ̆



 ̇ˇ ̨ˆ







#°





 ̨



#ˇ ̇ˆ

#ˆˆ

°

# ̨°

"".�.9

ˇS ̨ ̆ ̆

 ̆ ̇ˇ

 ̃#,°ˇ°ˇ ̨



 ̋!ˇˆ



.

!

 ̋



9ˆ# ̆ ̇







ˇ°!









 ̨#ˇˆ

!









ˇ



 ̆ ̨ˇ

#ˇˆ!

 ̨



  ̨#ˇˆ/ˆ° ̨ˆ.9#ˇ" ̇ˇˆ!4°ˇˆˇ"ˇˆ ̨ ̨ ̆ ̆ ̇ˇˆˇˇˆˇˆ ̃ˇˆ !ˇ ̨#ˇˆ!  ̆ ̇ˇ ̨ ̨#ˇˆ ̆ˆ° ̨-

MTNUDADKHKDQJQJFVIHKDQJ W

ˇ

ˆ



 ̆

° ̨ˆ

 ̆





ˇ



"

"



!ˆˇ







 ̆

!

ˇˆ.











ˇ

ˆ"







ˆ





ˇ









 ̋



 ̇ˇ° ̨ˆ4

6



.



9.

9" ̨

" ̇

# ̇ˇ

9





# ̆ ̇

ˇ



°







!





ˆ ̋

ˇ ̇ˇ

#° ̋

ˇ





ˇ

 ̇#"ˇ

ˆ°°

 ̨

 ̇ˇˆˆ ° ̨#, ̋ ̇ˇ ̇ ̨ˇ° ̆ˆ#ˇ ̇° ̆ ̇ˇ°ˇ"ˇ"ˇ!ˆ-

MPNXREPKDYEJELLQRFDLPCHDAEILZAQFDRDPHKDQJLZQICDADKHKDQJL  ̆°ˇˆ





 ̇



#ˇ°8ˆ







#ˇ°

!"-

ˆ ̇##°ˇ ̃ ̇"ˇ ̇ ̋ˇˇ"ˇ ̃ˇ"ˆ ̆ ̨ˆ ̆ˇ" ./ ̨ ̋-0- 1  ̇ˇ23�475-6�778-�7-9 :;<=[?\IQPEFVIELHBBCDPHTCEKQBIQAVC]HKDQJQRIVCELT^_QAADLLDQJ MHN`IHCBIELEJKHKDQJ b## ˆ ̨

 ̇ˇ ̆

ˇ





ˆ ̇ ̋ˇ

 ̃°ˇ

 ̨

°ˇˆˇˇ°



 ̆



ˇˆ ̆





ˇ





 ̇

 ̋

 ̆

ˇ

 ̆ ̆ˆˇ ̨







ˆ ̋"

ˇ°ˆ

ˆ



 ̇ ̆

ˇˆ°ˇ



!













"

ˇ

°







 ̃ˇ!

"



 ̇°ˇ





ˆ

a



ˇ

 ̨

S

#



ˇ

 ̆











ˇ °° !ˆˇ ̨ ̋#-ˆˆ ̆ ̇ ̋ ,ˇ ̆" ̇ ̆ˇ-  ̨ ̇ ̇ ̋ˇ ̨ ̋cˇ c ̨°ˆ ̃ˇ! ̨°ˇˆ " ̇ˇ #ˇ#ˇˆˆ ̨ ̇ˇ ̆ˆˇˆ ̋ˇ° ̨°ˇˆˇ.9.�9.d9"  ̇ˇˇSˇ ̆ˇ.ˇ9.9.d9" ̇ˇ ̇ ̆ ̆ ̇-

MTNeHIHJKDELHJFGHIHJK^BIHPKDPELDJYQCYEFDJLHCEQRVLEFAQKQIYEfDPCEL !+ˆb



## °

!





 ̇ ̆ˆ

!

ˇ

ˇ

ˆ





!

"

ˇ

ˆ5 ̨

 ̇ˆˇ6"



 ̨�ˇ



°







# ̨

 ̇

ˆ

ˇ

 ̃#,ˇ ̇







a

 ̆



ˆ

°

ˇ

ˇ°



ˇ

°

Sˇ

 ̇

ˇ





ˇˆ  ̨ ̆ ̇ˇ#ˇˇ ̆ "ˇˆ°  ̨#ˇˆ ̋ ̆ˇˆ ̇ ̆ˆˇˆ ̋ˆ ̨ ̇ˇ°ˇ ̇!  ̨! ˆ   ̆ˇ-2 ̆ˆˇˆ ̋ˆ ̨ ̇ˇ ̨°ˇˆ  ̋ˇb## # ˇSˆˇ ̨ˆ# ̃ˇ  ̨°ˇˆˆˆˇ ̇!°°°#ˆˇg° ̇ ̨ˆˇ ̨ˇ°#ˆ ̃ˇ ̇ˇ ̇°! ̨ !ˆ° ̆ˇ"ˇ"ˆ# °ˇ" ̨° ̇ ̨ˆˇ-

./ ̨ ̋-0- 1  ̇ˇ23�45-6�778-�7-9 :;<h=?OEAEFDELDJPQJLVAEIFDLBVKEL MHNP

@QJ

ABRQIC

AHDHJC

P

FED



L

T

B

^

V

GHKELEHJKCKQAEIiJKY

BDEI

GQPQ

E

R

F

DVJ

I

R

E

Q

L

I

i

AHELC

K

BHTIQCDP

L

E

f

F

AEVIEJ

L

KiQV

ICD

E

ABLLCEAEKDJ

]

K



H

RQKDI

Q

K

J

f

TAD^

J

_

DAVA QAADI

L

E

L

j

DQVJ

DIiE

HAEBBJCDKP

L

H

iKE

DQRJ

E



P

KQKQR °E

.

 ̆



�

k

 ̨

9

D



L



+

b

ˇ

K







DJ







]



b

ˆ



ˇ

D



J

"## R

Q



ˆ

I



 ̇

AHˇ

ˆˇC





 ̋

°

B



I



ˇ

Q



°

S



P

ˇ

 ̆



E



ˇ

F

 ̇

°



V

 ̆

ˆ

ˆ

I

ˇ

E



 ̨



L





ˆ

 ̇

 ̋ˇ

 ̋

ˇ

ˆ ̨

 ̇

°



 ̆











ˇ

 ̇

ˆ



 ̨

"ˇ

"





ˆ



## ̨ˆ



 ̇



# ̨# °

ˇ

! ̆ ̨

ˆˇg





 ̨

ˇ





ˆ



ˇ

ˆ

 ̇



#ˇ

ˇ



#ˇ"





 ̋ ̇



















 ̆



ˆ





"

#ˇˆ#°-

 ̨ˆ ̇ˇ

°





!

 ̆



 ̨

ˇˆˇ ̋

ˇ







 ̇ˇ ̨

#ˇˆ

 ̆ˆ °ˆ! ˆ ̆ ˇ°ˇˇˆ#"!ˆˇ!ˆ! ̆ ̃" ̆ˇˆ ̆ ̆ ̇ˇ-

8 ̨ˆ ̨ ̇ ̇ ̆ˆ ̃°ˇ"ˆ ̆ˆ ̆ ̨ ̆ˆˇ° ̨ˆˇ ̋° ̆°ˇ  ̃ˇ#ˇ ̇ˇˇ-

".9ˇ

lbˇ

##ˆ#ˆˇ



m

!





ˆ ̨ ̇ˇ ̨





ˆ°

ˇ

#ˆ ̆ˇˆ





ˆ ̋ ̆

 ̇

.



9



-2"n"ˆ# ̇° ̆ ̨ˇˇ ̇ˇ#ˇ ̆ˆˇ° ̨ˆˇ!#ˇˇˇˆˇg ̨ˆˇ#ˇ  ̆ ̨.

ˆ

d

b

 ̨9









 ̨



ˇ



!

















 ̆

ˆ









ˆ



 ̇

 ̆

ˇ









ˇ

ˆ



°



 ̇

ˇ

 ̨





ˆ



ˇ







#ˇ



 ̋







 ̇



°





°



!



ˇ



 ̨



ˆ









°







# ̆ˇ

 ̨



ˆ









 ̇

!

ˇ







#ˇ



 ̆

ˆ





ˆ

ˇ















ˇ



°





 ̨





ˆ



ˇ

#ˇg





 ̨

 ̆



ˇ

ˆ







#ˇ















ˇ







ˆ



 ̨

ˇ





g





 ̨







!



ˆ



ˇ



ˇ

#ˇ

ˆ













 ̨



#ˇ" ̨ˆˆ



ˇ





ˆ



 ̨

ˆ

 ̇ˇ









 ̨

°

 ̆ˆˇ° ̨ˆˇ ̋ˇ"ˆˇ 


	 





 
 
 
 
 
 
 
 
 
 
 

 
 



 


 
 

 
 
 
 
 
 

 
 
 
 
 
 
 
 

 

 
 
 
 

 
 
 
 

 
 



 
 
 
 
 
 

 
 

 
 
 
 
 
 
 	 
 
 
 
 
 
 
 

 
 

 

 
 
 
 
 
 
 

 
 

 

 

 





 
 
 
 
 
 




 
 

 
 
 
 



 
 
 
 
 
 
 
 


 
 

 
 
 

 
 




 
 
 
 
 
 
 
 
 


 
 
 
 


 
 
 
 

 
 
 
 



 
 
 
 
 
 
 
 
 



 
 
 
 
 

 
 
 
 
 


 
 
 
 

 
 
 
 
 
 
 
 
 
 

 
 
 
 
 


 
 
 



 
 
 
 
 
 
 





 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 


 
 
 
 
 
 

 
 
 


 
 
 
 
 
 
 



 
 
 
 
 
 

 
 
 
 
 
 
 
 
 

 

 

 
 
 

 
 
 
 
 
 
 
 
 

 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 

 
 
 

 
 	 
 



 
 
 
 
 
 
 

 
 



 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 

 

 	 
 
 
 
 
 
 
 

 
 
 
 

 
 
 
 

 
 
 
 
 

 



 
 

 
 
 
 
 
 
 



 
 
 

 


	 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 




    ˆ  

  ̨ ̨    ˇ    ˆ  ˇ         

ˇ   ̨ 

   ̨ˆ    

 







 ̨

  ˆ

ˆ    ˆ

ˇ

ˇ

 













    ̋    

  













 ̨

   °    ˇ ˆ

  



ˇ 

ˇ









ˇ

ˇ













   ̨

   !  



















  !ˇ    

ˇ   ˇ  ˇˇˇ  





















 ̨

  

 ˆ     ˆ

ˆ

  









 ˆ   ˇˇ

ˇ   













 ̆  



 ̇

































 ˇ  ̃      ˇ 

  



ˇ 





ˇ

ˇ







 ̨ ̆



ˇˇ ˇ

ˆ

























 



 ̨      















C A 7 : 9 6





 







ˆ 

  ˆ ̨ ˆ     

ˇ ˇ

    ! ˇ ˆ

ˇ  



 





    

  ˇ

    

 !

ˇ

ˇ

 







 













    







  













 













 ̇  

  ˆ    

  



ˆ









 ̨

   

  









 ̨ 

 ˇ   

 ˇ   

  !





















  ˆ





   ˆ 



ˆ   ˇ































   ˇ 















ˇ

   





 ˇ    ˇ

ˇ

ˇ







 ̨

  ̆    ˇ  ̨   

 



















     ˆ   ̨ ˇ

  





  













ˇ

ˇ

ˇˇ 







ˇ ˇˆ

 ˇ

    ˆ  ˆ   ˆ ˆ  9





ˇˆ $ ˇ ˆ  ˇ ˇ ˇ

  

  ˆ ˇˆ ˇ ̋ 



ˇ

  

 ˇ  ̨  ˆ     ̨ ̨   





    ̨ ˆ

ˇ )ˆ ˆ 

  ˇ ˆ  

   ̆!   





       ˇ   

 









 ̨

ˆ ˆ!     ̨ ˆ ˆ ˇ 

   ̃  



 



 ˆ 



ˆ

ˆ

















  ˆ     ˆ ̆ ˇ ̋ ̇  ̆ ̨  





 ̨  









ˇ











































�















°









ˇ

ˆ



 ̆







 ̃





°



 ̨





!





 ̨





























°



 ̆ˇ









ˆ



#

 ̨





 ̇



 ̆ˆ ̇







ˇ

!













ˇ















ˆ





 ̆

 ̆ ̆



#



°









! ̨!



ˆ



ˇ

















ˆ











 ̋

ˇ

 ̨

!

ˆ

°







ˆ





















 ̆









 ̇





ˆ









$



ˇ



 ̨





ˆ









ˆ





°









ˆ



ˆ





ˇ



 ̇

 ̨



ˆ

°





ˆ











 ̆

ˆ









ˇ



ˆ





 ̃





 ̆ˆ ̨







 ̇





 ̇





ˆˇˇ





!





!



ˇˇ

 ̃



 ̆



°





!



ˆ

 ̋ˆ















 ̨

ˆ



!





ˆ





ˆ





ˆ





 ̇





 ̨



ˆ





ˆ%ˇ!ˆ%ˆˇˆ ̇ ̃ ̨$ˆˆ ̨ ̇!ˇ°ˇ&' ˆ ̨ˆˆ%  ̃$ ˆ°ˇˇ (°)ˆˇ!ˇˆ  ˆ!ˆ ̇  ˆ ̆°! ̨ˆˆ ̨ ̃ ˆ ̃ ̨°ˆ!! ̨ˆˇ ̨* ˆ ̨+ ̨, ̋ ̨-ˇ°ˇ&'ˆ ̇ ̋ ̨ˆˆ$ %ˆˇˆ ̇ ̃ ̨$ˆˆ°ˇ ̨ˆ$ˆ ̆ˆ ˇ°ˇ°ˆ!ˇ°ˇˆ ̇° ˇ°ˇˆ ̨ ̃ ˆ°

 ̆./



 ̃



 ̨, ̆ ̆  ̋°&%ˆ ̋ ̆ˆ ̇ˇ!%  ̆! ̨ˆ ̨° ̃ ̇ˆ ̇ °!ˆ ̨ˇ ̋% !



ˇ ̃0





ˆ







°!

ˇ

ˆ

$ˆ ̨ˆ



$ ̨°ˇ

! ̆°

 ̇





 ̨

°

!



ˇ









°



&

ˇ

'ˇ

,ˇ

 ̆ ̆ %







ˆ°°

ˆˆ%ˇ





!ˇ









%



ˆ

°ˆˇ ̇

ˇ

 ̃ˆ  ̆!!



!



ˇ





(!ˇ

ˆ ̨

ˆ





 ̨

 ̆ˆ°



 ̨





°

ˆ ̨ˆ





!ˆˇ

 ̆!ˆ



$

ˇ

 ̨ ̇ˆ

°

!

%







ˇ





ˆ











 ̇



ˆ

ˆ1

ˇ





0













ˇ







 ̇

 ̆











 ̆ˆ ̇









ˆ





 ̋

ˇ

 ̨



°











ˇ







ˆ



°

 ̨







ˇ



!



ˆˇ

!

ˆ$ˆ



!



ˇˆ









 ̋

 ̇



ˆ





 ̨



°







 ̇

,

ˇ



!ˇ

 ̆ ̆ ˆ





 ̋

 ̇

















 ̆ˆ ̆

 ̨ˆ ̨

%

° ̇

&





ˆ

!

1







 ̨ ̆!ˇ°ˇˇ!$ ̆ˇ%ˆ ˆ ̃ˆ ̇ˆ°ˇ ̃°ˇ ̆ˆ ̇ ̋ˆ ̨°ˆ ˆ ̇ !ˇ°ˇ°ˆ!ˇ°ˇˆˇ& 2345678939:;<=>:? '













!

ˆ

ˇ

 ̨



 ̃

ˆ ̃



 ̇

 ̋



 ̨ˆ









ˆ

!





ˇ







ˇ



ˆˇ.



 ̨ˆ





�

ˇ















°







ˇ







 ̨ˇˇ ̋

ˆ

 ̨ˆ ̇

!





ˆ

ˇ





 ̇







!



ˇ

ˆ

 ̃

 ̨

 ̆!ˆ ̨ ̇%



°



ˆ





 ̇







ˇ0





ˆ

ˇ!



 ̆ˇ

ˇˆ

 ̆!ˇ

 ̨° 2



>



4

6



;

ˇ

@



A

P



B

C



9

A

°

6;>



K;:

ˇ

9



7

&

A



:

D

?

6

O7>6

;

M;9

<

7

9

I

A

=

E

:9?A



E

3FD

6

G

78:7936A9:;97FA

H;?QA

D

;

676=>

I

;

7<6

C

J6;7

?

KK9 Q<;L?

9A?9

7

:97AA

L

?

76<;>;D:9M;N=6=A:FOA7A>7KDI9=A>;N9:8 

 ̆!�





ˆ



 ̨

/

!

 ̇



ˆ

%







°

 ̇

ˆ











 ̇



ˇ



0









ˇ







ˇ





ˇ

 ̆

 ̃ ̇









 ̆!(

,  ̆ ̆ 

°°)ˆ





















 ̃





 ̇

!

ˆ



 ̨





ˇ



 ̇

ˆ





 ̋







 ̃

R ̇ˇ

ˆ



ˇ°





!



ˇ







ˇ









 ̇





ˆ°







ˆ





$



 ̇







ˆ







°





ˆ

 ̃



!

 ̃

 ̇

ˇ











ˇ





$







 ̃





 ̇

 ̆



 ̋

!











ˇ

 ̨ˆ







ˇ



$







ˆ

 ̇



 ̇

S





!



ˇ





ˇ





ˇˆ ̃



 ̨



ˆ ̇%ˆˇˆˇˇ ̆ ̆ˆ1$ˆ°  ̋%ˆˇˆ ̇%ˇ! ˆ ̆ˇ!ˇ°  Tˆ ̇!ˇˇ ̆ˆ ̨$ ˇˆ



 ̇

°

S

ˇ ̨

U ̨ˆ1!



 ̨ˇ&

(!

°

!



ˇ

 ̨



 ̆ˆ!ˇ





%



$



ˆ



%





ˆ

$

$%







 ̨



°

0

 ̃





ˆ°!

 ̃



 ̨°





ˇˇ



$









ˆ

°,ˆ ̆ ̆ˇ

Uˇ ° °ˆ ˆ ̆!ˇˇ ̇ˇˇˆ $ˇ°ˇˇ!ˇ ̨ ̆ˆˇ ̇R ̆ˆ ̇ ̃$ˇˆ °%  ̃°&'ˆˆ ˆ ̃ˇ$ ̃, ̆ ̆ ˆ ̆! ̨ˆ°ˇ. ̨  ̨°% ˇ° #°$�V°ˆ ̇ˆ ̆ˆ ̇ ̃ ! ° ̃ ̇ ˆˇˆ ̆!ˇˆˇ ̇ˇˇˆ$ˇ°ˇˇ !ˇ ̨ ̆ˇ ̇R ˇ°  R ˆ ̨ ̃° ̨ ̋° ̃ ̇ˇˆ° ̃ ˇˇˇ° & ̇ ˆ ̨ ̃ ̃ˇ$°ˇ%!ˇˇ°ˇˇˆ ̃&W ̋ˇˆ!!ˆˇ ˇˆ°Rˇ0ˇˆ ˇ!ˇ ̨° ̃!ˆ  ˆ ̆ˆ ̇ˆ ̆ ̃  ̆ ̆°%ˇˇ ̇ˇ°°%ˇ ̨°ˆ°ˆ °! ̆ˆ ̇ ̃ˇ ̋° 

ˆ







 ̇

*

°



ˇ

ˇ

&

!! ̃  ̆X°! ̋%ˆˇˆ ̇X ̆ˆˆ% %ˆ ˆ ̇% ˆ ˆˆˇ ̆ˆ!ˇ °ˇ!ˇˇ!ˇˆ%ˇˆ ̨ ˇˆ°ˇ%  ̨$ ˆ ̨ˇ ̆ˆ%  ̨° ̆ ̨ˆ°ˆˇˆˆ ̃ ̨° ̋°ˆ ̨#ˇ$°ˆˇ"ˇˆ ̨ ˇ ̆ˆ %ˆˇ ̇ ̨$ˆ ̨ˇ ̆ˆ ̆ˆ1%ˆˇˆ ̇ ̆ ̨ˆ°$ˆˇˆˆ ̃ ̨° ̋°ˆ ̨ #ˇ$°ˆˇ"ˇT%ˇ%ˆˇˆ ̇ˇ ° ̃ ̇ˇ ̆ X$ˆˇ ̇XˇX%ˆˇ ̇Xˇ ̆ ˆ°°%ˆˇˆ ̇ ̨ ̆!ˆ°ˆ!! ̨ˆˆ° ̋ˆˇˆˆ ̃ ̨° ̋°ˆ ̨& 2<4>

JI=9M

K

9I

?

=>:97A3F>7A?CK;6L76<=K=E;?O;:>YQBC69?<9>:97AQ6;>7M;6F7L>7?:?=A<;ZD;A?;?Q>7EA9[=3I; 

ˇ

�

 ̋



)





 ̃



R

ˇˆ





ˇ

 ̆ˆ



 ̃





 ̇





 ̃



ˇ



$



 ̨ ̇



%

ˆ







ˆ

ˇ





ˆ

°

 ̇



ˆ



°

 ̆ˆ



 ̃

 ̨$





ˆ





ˆ







ˆ

°











°



 ̆ˇˇ





 ̨

%$

ˆ





 ̨





ˆ



!

°°ˆ



ˇ

 ̆ˆ

0





$ˆ



°

 ̃





 ̨

°



 ̃ ̇ˇ







%



\

ˇ

ˆ



 ̨



ˇ%ˆ

ˇˆ



 ̇

!



!

 ̆! ̨ˇ ̨

%

°

ˆ

%ˇ

ˆ



ˇˆ

ˇ ̇



ˇ

ˇ ˆ







ˇ











T

'









 ̇

ˇ



ˆ









U







ˆ









 ̇







ˆ









!



 ̃

 ̆

!

 ̋

ˆ



ˇ







ˇ

ˇ



!





ˆ

°





ˇ













ˆ





!







 ̨ ̇

 ̆!ˇ



°

!



ˇ









ˇ



 ̋







 ̨

ˆ











 ̨



 ̆





R



R









°

ˇ







$



ˆ



#

 ̆°





!



 ̇





ˆ





°







ˆ





(





°

















ˆ

°

 ̃

 ̆



ˇ

°



 ̇





0

)

ˇ

$



 ̆

ˆ

ˆ



 ̨

















°



°



ˇ











 ̇



ˇ

 ̃



!

ˆ

R







ˆ

$

]





ˇ

$



ˆ









ˇ

$







ˇ

ˇ

$









!

ˆ

ˇ

!

ˆ









ˇ



ˆ







ˆ



,

$

�

 ̆ˇ





ˆ

ˆ

 ̨

 ̋

!











 ̆ ̃







 ̃













ˆ





"

















ˇ



 ̃

ˇ





ˆ









ˆ











°





ˆ



 ̃



 ̃





#



 ̨





 ̇

!











 ̆ˆ











&

 ̇



ˇ ̃



°











 ̃

ˆ

 ̨

 ̇







°



%

$

° ̃ ̇ ! ̨ˇ % ̆ ̆ ̆ˆ°!ˇ ˆ ̨ ˇ°ˇ 

ˆ ̨°

^









ˇ

 ̨

 ̆ˆ ̆

ˆ ̨ ̃





ˆ$



ˆ

_ˆ% ̃

ˆ

 ̨°ˆ





ˇ ̃

ˇ

 ̇







U

$









%

°







ˇ

 ̨

!

°

ˆ

 ̃

ˇ

$ˇˆ!!



ˇ





�

!

ˇT

ˆ



&

 ̃\ 2;4

J



 ̆!I

T

,

=



?







?







=



°

>





:





9

ˆ

7



 ̆

A

?



Q





>

 ̃



7

ˆ



A







 ̃



<





ˇ





9



:



9



7

$



A

ˆ

ˇ





?

 ̨



 ̋

Q



ˆ





 ̨

D



ˆ

ˇ



6





ˆ

7

 ̆ ̇



>









;



 ̨



ˆ

<



 ̨



ˆ



C









 ̃

6



 ̇



ˆ



;





?



°











°

=



ˆ



D



 ̋



D







ˇ



°

 ̆ˆ



I9





>

ˆ



°

=



 ̨









3





°



I

 ̨

 ̆;

ˆ











ˇ







 ̆ ̃ ̋

ˆ



 ̨









ˇ











"















ˆ

ˇ

`

ˆ





 ̆

V



V

°

V







V

!





 ̨



ˆ

 ̆

#







ˇ

 ̨





 ̋





ˆ



 ̋

 ̨







 ̨







`







ˆ



ˇ





"







ˆ







°









°



ˇ



°&

 


	 





 	 

 

 

 

 

 	 

 

 	

 

 
	 	 
  
 	 	 
 

 


 
 
 


	 	 
 

 

 


 

 	 		 	 	 		 	 	
 


 

	 

 
	 	 
  
 
 
 	 	 


  


 
 

 ̆  

 ̃#    ̆   ̆

 ̆

 

ˆ ̃ˆ  ̇   ̃   ˆ  ˆ   ̆

ˆ

$ ˇ   ̆   $  

    



ˆ

ˆ

 #











ˆ 



 

















 





$ˇ

  #   ̆  

  ̆ ̆    ̆   



 ̃ 





 ̇ ˆ    ̆   















 













ˆ

   

     



















ˇ

     ˆˆ  

 "# ̇ˇ$$ ˇˇˆ

$

  ̆   ˆ  





 $ 



























4

ˇ  ̆

  ̆ ˇ    $ ̆    

 #

  

















 ̆

ˆ    

ˆ   ̆   �



   ̆  ̆  













ˇ

ˇ

     ˆ      

 ̆ˆ 

ˆ     ˆ   

 ̋

  ! ˆ

ˇ

 ˇ



   ˇ $ 

ˇˇ  ˆ  



 



 ̋ 



! ˆ ̇ ̆ 























4

   ̆   ! ̨     ̆    ̆   

ˆ    ̆  ̆ 

















   







  ˆ





ˇ

ˇ

$

 











 ̇

  





ˇ

  ̆  ̆   

 "  



     ˆ          ̆ ̆ 

  ̇ ̇ ̇ˇ









 ̆

 ̆ ̆ ˆ  

  ̆    ˆ

















ˆ 

$

  

   



4

  ̆ ˇ   ̆ ˇ

   ˆ  



��     



ˇ 

 ˆˆ  �  ˆ  ̆ ˆˆ    ˆ   ̆ 

     

 

�$



 ̆









ˇ ̃



 ̆

 ̋

















&



 ̃













#

 ̇



#









 ̆









ˆ









 ̃



ˇ ̆ˆ







ˆ











&







$





















#ˇ





ˆ



!

 ̃





$

ˆ

"





 ̆





$

 ̆

 ̃



ˆ



 ̆







ˇ



" ̃





 ̆

°



 ̆













 ̆





"











 ̇

" ̇

 ̆

ˆ







ˇ











 ̨

 ̆

#









ˆ



 ̇



ˆ









 ̆





°



ˇ









 ̋



ˇ

ˆ



 ̋





ˆ

 ̨





 ̆

ˇ







ˆ





 ̃









#



 ̆

 ̨





ˆ





 ̇

 ̃



 ̆









 ̨

ˆ



 ̆

ˆ





 ̃





ˆ







%



 ̆



" ̇ ̇

 ̨



ˇ













!

#





°

 ̨

 ̆

!









ˆ

$

 ̇

 ̆





 ̇







ˇ







ˆ









!



""

 ̆

ˆ



 ̃

ˆ

#



 ̆%



  ̇ˇ ̆



ˆ



 ̃

$ˆ ̃

$ˇ ̃ˆˆ







" ̇ ̆ˇ°'(ˇ

 ̋



#

ˆ

 ̃#

$



ˆ

 ̆

 ̃

 ̨

ˇ ̆ˆ

°







 ̆



ˆ ̆



%



 ̆







 ̆









ˇ

ˆˆ$

#

#

 ̆

 ̆ˆ



 ̇





ˆ





 ̋ˇ



 ̨





 ̇ ̇ ̆

 ̃°

°

 ̨ ˆ ̃

ˆ











ˆ ̃

! ̆!





ˆ

 ̇



 ̇



ˇˆˇ!



 ̆

 ̇



 ̇

 ̃ ̋ ̆

 ̃

 ̃





°#



 ̨

 ̆



ˆ

ˇ

 ̃ˆ

$ ̆



#







#

!° ̆ ̆$° ̨ ̆

#

 ̆



" ̇°ˇ# ̨ ̆









°" ̆ˆ

 ̆%$

°



 #$# °  ̆ ̋ ˇ$$ˇ ˆ'(ˆ$ˆ ̃ˇ  ̨ˆ ̆ ̃ ̋#ˆ ̆  ̃ ̆$) *ˆ ̆ ̇ ̆ˆ% ̇°$"# ̇ˇ$ˆˆˇˆˇˆ# ̇ ̇ˇ$ /0123435674889:;<=667<5074=<><56704<><?@<8  ̆ ̃

ˇ

+









ˇ





 ̆ ̇

 ̃

#

$

 ̆



 ̇









ˆ

"



+

ˆ



#

#$







 ̆



ˇ



,

%

ˆ



 ̃ˇ



 ̆

ˆ











$







-



#







%



ˇ



°

ˇ

 ̨

.

 ̆

 ̆













 ̨





#

 ̨ ̃

 ̆



 ̆

 ̆

'











°





 ̃





#

ˇ



°







"° ̆A

 ̋

 ̋

ˆ ̨ ̆ ̆ˆ ̋





$

 ̆





" ̃#

 ̆"$$°









 ̇



 ̆





$

" ̆ˆ

#



 ̃

 ̆



 ̃#



#

 ̆ ̆



ˆ

A ̋ ˆˇ° ̋ˆˆ ̃ ̨ ̆  ̆#I

J ̆K ̇

J

 ̆LˆJ

M

'

NJOPMQJRS . ̇

 ̃

,

 ̇

 ̃



'ˇ



B



'

#







&

C

D

$

T







ˇˇ



+







(E#

�



G

F

 ̆

 ̃





#

G

ˇ,









 ̃





ˇ

 ̆

H



°

'ˆ



�







$

#



-

G



 ̃

%#ˇ.



 ̆



*



ˇ









.



' ̆

#







 ̃



�

 ̆

#'

 ̃

!

 ̆$'

 ̆#ˆ ̃ˆˆ'!!#!ˆˆ ̃ UVWXXYZ[[\@=3:@\@6]6776^<4\3_8 /31�

`<?<43\Q43

?



<







a

7

>>@ #8

8

@75Z=

 ̇

6

3 ̆

5

ˆ

?



`<ˇ?



<43\b

ˆ

<

 ̆< ̃

?#Z=6

 ̆ ̇ˇ%ˇ# ̃ ̇ ̆ˆ#+# ̆ˇT ̆# -

"" !ˆ

 ̋



c

�





ˆ)'

*

 ̇

'-'

 ̆

H

ˆ

�

ˇˆ

d

'e





 ̆ ̆

 ̃

°





#

ˆ







 ̃

 ̆ ̇





#$

ˇ



%

#



ˇ

#

 ̆

 ̆ˆ ̃



 ̇



 ̆ˆ#

 ̆



 ̃



ˆ

+

'# ̆ˇ*#c)'*'-' ��ˆd'e# ̋ˆ ̇ ̆ˆˇ ̇ ̇ˇ°ˆ#$ ̆ ̇ˇ ̋' /:1�



I

 ̆

@f+^

#

68g

 ̆

4<>< ̨?

'

@<8g35?\@ˆ3



:



@\@ˇ6

@

<

%

8

ˇ# ̆ ̆ˆ ̆ ° ̆ ̋ ̆ ̆"#°$°ˆ ̃" ̆ ̃# ̆*ˇ ̨ ̆°  ̆





" ̇!



ˆ

ˇ ̋ˇ

°



ˆ

















 ̇

° ̇





 ̆ ̆

ˆ



$

 ̆ ̆

 ̇

 ̆

ˆ





ˇˆ

h ̃°Fi#!ˆ ̃ ̇F

H

 ̆



ˆ





!

#

!

°# ̇ ̆

H



!

%

ˆ$







ˆ$





*

ˇ!



ˆ

ˇˇ ̨

 ̆! ̋



$

 ̆



#



 ̋

ˇ ˇ°$ /=1b636<_34356]\3_8 





" ̇�

ˆ

!







i

j

d



!

&

 ̃



" ̨











 ̇

























ˇ

 ̋

 ̆



#

ˆ





 ̇

ˆ

ˇ

 ̨

"

 ̆

 ̃











%



ˆ

 ̋



#







ˆ









ˆ



#









ˇ

$









 ̆





ˆ









ˆ





ˇ

ˆ

 ̃





h



 ̃

!

 ̇



 ̋

 ̆

ˆ



°















 ̆



#

$



#

















ˆ















ˇ

 ̇



 ̇



!

ˆ

 ̇



 ̃

 ̆



ˇ

ˆ



 ̆









#





 ̨

ˇ







 ̆



 ̇





 ̆









 ̆



d



ˆ



 ̃

 ̋

 ̇

 ̆

 ̆









" ̇

h



 ̃







 ̆





°









'

 ̨

!

 ̆



$$



ˆ











ˆ ̨





ˆ



 ̃

 ̆

ˆ





ˆ









F







ˆ











 ̆







 ̇

F





*

 ̆



$









 ̆







"#

 ̆





d



 ̃

F





H



 ̆











"

$ ̆







 ̃





ˆ



k



#





ˇ ̆l# ̆ ̃ˇˆ -! ̨ˆ#ˇ ̆d ̃"$ˆFF ̆FH$ ˇ ̆ ̆ ̃ˇ ̆ ̃# ̆! ˆˇ ˇ ̨ ̆ ̨ ˆ" ̇ˇ° ̋ ̨ˆ ̃ˆ ˆ ̃ˇˆ  ̆ ̃# ̆!'  ̇ ̆ ̇ ̇ˇˆ!$ ̆#ˆ ̇ ̆ ˆ ̃" ̆ˆ ̋ d ̃ ̆"ˆ$ˆ ̇  ̆#i!# 

 ̃





#





 ̃

!

 ̆



ˇ

#

°

($







 ̃

 ̃



 ̆



#







 ̨



 ̇

ˆ

ˇ

 ̆













$

F

"" 

$

 ̇



 ̆ ̇



 ̆

ˆ



 ̇

 ̆ˇ







!







ˆ







 ̃

*



















*



°





 ̋



 ̆









d

 ̆

 ̃

°

d

 ̆

 ̃



 ̆"



-



"" 

$

ˆ

 ̃





ˆ



ˇ





*









#



 ̇



 ̇





ˇ





 ̆



"%







 ̆

ˇ









ˆ

 ̋









 ̇





 ̃



°

 ̨

 ̆ˆ







 ̃

 ̆

ˆ

ˆ









#







 ̆







 ̃

 ̋



ˇ



ˆ







ˆ

 ̨



ˆ

 ̇



 ̃

 ̆







%



#

ˆ



ˆˆ$  ̇ ̆ ̋ ̆ ̇�!$ˆˆ ̃ !&ˆ ̇$#ˆ ̃# ̆"$ ̆ˆˇ ̋ˆ*#"ˆ ̆ˆ# $ ̆ˆ$%ˇ°°ˆ ̃ ̋ ̆ ̆ ̆d ̃ ̆"' /?1m6^<4`<?<43\_34356]\3_8 T







ˆ









$



 ̨ ̇

 ̆





ˆ

 ̆

 ̆



 ̨





ˆ ̋



% ̆

F#





°!+



$#

 ̆

ˆˇˇˇ ̨!'ˆ

($ˇˇ°



 ̇





 ̇

 ̆

 ̇

ˇ



$ˇ











 ̨

 ̆





°

 ̨ ̨ ̆ ̆



 ̨°

ˆ ̆ˆ

° ̋

%





" ̆



A

#





 ̋°





+

 ̆

# ̆ˇ ˇ ̨ ̆" ̋ ̇ ̆ˆˇˆ ̃hˆ ̇ ̆' . ̃'B' CDˇ(E �G'H� *'�'! �T





ˆ

+

"# ̆



#

ˇT

#

 ̆





 ̨#





-



"" ˆˇ

ˆ



$







#



 ̋

 ̆

I



$J

 ̆K

 ̆

ˇ



J

°

#

L









J



ˆM

 ̃

N

ˆJ ̃



O





ˆ

P

 ̇

M







Q ̆

'(

J





R

!

E



S

H

�

�

!ˆˆ





d

'*

!





 ̇

$

'



D ̇� �

 ̆H



$'ˆ�



ˇ'+* ̆

' T

" ̇ˇˇ

 ̆



 ̃ˆ

$

ˆ ̆$$ ̆







#

ˆ





ˆ



 ̃

ˆ



-





'#!





ˆ�

!ˆ

 ̆#



$



#

$

ˆ











ˇ





H

H

#

T$ˆˇ

ˆ

'ˇ' 
	 





 
 
  	 	

	 
 



 
 


 

	 




 	 	  

1

ˆ      ̃   

     ̋ˆ ˆ ̋ 









1    ˇ   ̆ 

 ̆



1  ˇ

ˆ

 ̋    ̋  ̇   ̋  ̋      ̇ ˇ ˇ   '    ̇

ˆ

ˆ

ˇ ˆ ˆ   











 ̨ ˇ     ̨ 



    ̋  ˆ  ̋

 ̃

�

 

 



 ̆









�

+



$,-

 ̇

.





,



/





0



%

1





2



ˆ



3





45



6



2











7

 ̋8



 ̋

4



2



 ̆



ˆ9



 ̆





 ̇

ˇ



ˆ



 ̇

& ̋ˇ ̨

 ̋

 ̃







!



!

(



�

ˆ ̋



�

 ̨ ̋) ̃!ˇ

�

 ̆ˆ 

 ̃�#ˆ



 ̨



 ̨

 ̃



ˇ

 ̃�





ˇ



$' ̋

  ̋ ̆ˆˆˇ ̇ˇ ̆ˆ ̋ˇ*ˇ ̋ ̋ˆˇ ̇��ˇ ̆ˆ ̇° ̋ ̃ :8;012345627842<13=8>42?  ̋@



A

 ̇



ˇ

'

' ̋'

'&

ˇB

ˆ



 ̇

 ̋

ˆ ̨ ̇

$ ̋ ̨

°



 ̋

'



ˇ

ˆ ̨ˇ



 ̇ ̋°

$!ˇ ̆ ̇

 ̨

 ̆

ˆ



 ̋



 ̋ ̨











ˆˇ ̇

'







ˆ



ˇ





ˆ



 ̋

ˇ ̋ ̨





'



 ̋









 ̃

C ̆#$ˇ ̇ ̋ ̆D ̇ ̨&E�° ̨ :F;

012ˆˇ3

 ̇

4562I7



842

!<ˇ ̆19

2345<

G ̋

,



-



H



,:8

C

;

 ̆#$ˇ ̇ ̋ ̆ ̆ˆ ̇' ̨°ˆˆˇ ̇  ̆ ̨ ̋'" ̋ ̨ ̋ˆˇ ̇J A'*ˇ$$ˆ ̋ˆˇ ̆"ˇ ̋ ̋ˇ% ̇$&'ˇ ̋'ˇ ̇'ˆ°ˆ&ˇ ̆ ̋ ̨ ̋ˇ ̇ ̋ ̨ ̇ˆˇ&  ̆ ̋ ̨ ̆ˆ ̇'°ˆˆ ̇ˆ ̇ˇˇ'$ˆ ̇& ̋ˆ" ̇  ̋ ̋ˇ ̆ ̋ ̨''ˆ ̋ˇ°ˆ ̇"ˆ%ˆ ̇% ̇ˆ ̋ˆ ̇ˇ ˇ$'ˆ ̇%ˆ ̨ ̋'ˇ$ ̨"' ̨ ̋ ̨ ̇ˇˆ ̋' ̃ :3;K

?



<

*

L

ˇ

M

$$ˆ NO845 ̋

<

ˆ

G

ˇ



 ̇

<

 ̋1

?MN2

'9ˇ$ ̨" ̨ ̋ˇˆ ̇ˆˆ$'$ ̇ˆˇ ̇ˇ ̆ˆ ̋' ̋ ̋ˇˇ ̇ ̋'ˇ ̋ˆ° ̆D ̇ ̨&E �

P ̨°



 ̃



Q° ̃

 ̨



ˆ ̇R

#

 ̇ˇB



 ̇

ˆ



S



(



�





 ̇

D

ˇ



 ̇

 ̇



 ̃&E



�





 ̆





TT ̋ ̨



 ̃�

 ̃! 


#ˇ ̋$$$%  ̨% ̇& ̃ ̆ˆ�#ˇ ̋ ̃(#ˇ)ˇ � 

	 
 
 
   


    

Title 16 

PART 700 - INTERPRETATIONS OF MAGNUSON-MOSS WARRANTY ACT 

Authority: 

Source: 

§ 700.1 Products covered. 

" ° " ' " "

  

I

I

I 3 / 0 ,

,

. 3 I 94 3

33  ;

;

4

g

3

II I 31

I

1

3. II





  /1 ;33 l

/. /

,

g

/

/

B/B/ j k

hh

I 

9 K / 4 K 8

. , / 9 K /  + 8 9 + ,1 

33 99, .  

I3  /3 I 3  4I 3 

 .  I / 9 X K :  3 33 9 : 4 +3 4 I

 X4 4 I 3









.

: 31  83 4 , I

 / 9



1















9

9







. 3 .

 9

I

I

I

3, K IIX  4  I

I

 1

/I 9 0

4 4  ,,1  9 9 8

: 9 .. 8 ;

 / 

4 4 3  4/ +   I   , 3

/

/

8

8

3

3

3

 I 



1

1

4

4

/

/

/











@3  1 , /

 K 1  /  33  4 , : ,I

I

4

  I  /

/

3 3 1



, +

/

I/39  8 K3 , 3X4 4 , I3 4 9  4











4

4

4

/

/4

4

4

�E*+,-./0+123+3.45678-39:/34/,

9



;



5�<



=



>



?



=



<

?<5

@







A

+

3

 ̆

.



4





ˇ

5



6







B/,

ˆ ̇ ̆ ̋ ̇

.

 ̨

/



,

 ̆

3/ ̃C4 ̋ ̇ ̆1:  ̇4

 ̋ ̋:

5 <



=

 ̆

?

!D

=<?<5@ wxyc

z

d

x

e

{

f

w|{}xl

n

m

~wxL

HI*

~

I

/



b

�

9

1

+

~:

4

3

z

4



8

9

•

I

1

K

-

;

†

3

I

w

C/,

4

}

3

K

/

‡

9

1



3

I

{

^

+

8

9

}

4

1

1

x

/

I

3

4

,

~

K

:

@



w

3

9

x

8

@

;

~

I



4

F/...

@

218,91GF9,,H/I/130JK3 O??@5iO??@5< g

o

s

q

g

L

*

r

Q

_

/

,

4

-

I

4

,

3

I



+

+

2

9

4

;,

/

\+

3

/

9

+9K

1

1

3

,

/

8

91

/

;

3

.



0

0

B/2





I

C/4

1

2

I

4

+

/

p

,

I

1

+

3

1

I

.

/

+



2

4

-

3

]

,

9

+



9

/

@

.+1



K

BI

0

K

@

/

+

I

3

:

4

,

1

@

B/I/130@ t

h

H/LI9XI/+M1

+349:

Iu3

0

:

+

4

2

K++91 [1/.@ v

l

*

HI8304

391+1 I18301

7

:44I

I



^



K

8

4

.

K



913IK1370@ 18I1K4 3128 X49I8I949K9C-.1K4814I3X4 

T<

jgghhklm J

r

K

;

3

+

4

@

K3+^4B/:,

/3/

4

.

9;@

,

5,6S/U

+

,

;

V-/B/I3,

/

O?5/1:

:+

O?,<@/ :+,+ +, :; - -,, ; +/ : 

UF/V>26

1

5

8

-

5

,

T

9

7

1

WGF9,, 8.05>H/75DOI/O

1

78301

J.4K

,,37

L

9

8

3XM4

@IN

B+,

@D>4G



6

1

>

9

O

347:

5

@

PQ@R@S@<>?5@

Y/ZA

X

B

M

3X

X

9

8

+

/

3

4

8

0

X

3



4

,

J

9

3

I

4

0

8



K

+

X

-

,

3

9

4

/

I

1

.



4

:

-

9

2



-

;

3

/



.

-

:

8

+4:

I

4

I

9

,

-



3



:

4

9

398

I

,



C+BXK



4

BI3

,

+@

4

,

+



/

A

3



3

X

1

4

+^4

9

1

+,4

I

3

B/@

+

8

:

3

U



1

4

+,,K

[

I

I

9

1

/

4CC9 +

1

9

3

_

+



9

/

+4C-.

1

,

3



/

+

1

1

9

K

@

1

4

X

A

.

7



4

8



3

-

/

:

I

1

4

2

-

,

I

+



8

M

-

+

I

1

K

.

I

4

,

9

3

4



,

3

-

1

/



4

,

3

.

/

I

8

4

3

,

2

K

0

:

9

4

X

@

BX1

A

9

/

/

X

;

,

.+



K

,

-

/

X

I



8

C49

.

+

4

3

-

9

,



4

C9+

/

9I

1

3

0

4

,

M

3

1



BXX

3

+.:

X

4

4

/



,

+

8

K

:

3



,

/

X

3

4

1

9

+

-



:

,

3

MI

9

1

3

4



0

BX9

:



-

/

I

8

C/.

+

BIK

/

3X

K

+,

X

/

0

4





I

8

-



:

,

\

,

I



K



9

3

4

BX:

:

1



8

9

+

;

,

K

9

I

8



X

3

I

+

C41



+

-

,

4



I

3

-

4

I

/

,



-

8

.

9

4

I

,



9

1

M

:

:

/

0



:

+

.

8

1

7

;

K



;

1

/

3

0

]

I

1

C+.



0

M

+1;

9



I

:

3

0

4

3

X

+

7

X

/



^

4

9



+

.

-



:

I

-

4

8

,

I

/

9

4

,

.

-



9

4

1

;

I

/

30.

/1K9CC4IK+/.-8I-9,4,K9C4B+X+3X4:4[1+3+919;K9,8C4I-I9:K@HX4I+3+81K.4/IBX43X4I-/3+K8.I -I9:K+,K9^4I4:81:4I3X4:4[1+3+919;K91,8C4I-9:8K37/10/CM+28+30B+.M4I,9.^4:+1;/^I9;K9^4I/24@

Y

Y

M

KZZJA

-

/

+1

X

2

1

I

3

4

9

I

:

4



+



1

1

K

:

1

8

9

:

9

K

.

4

[

3



:

8

K



,

1

;



I



9

+

3

1

/

^

9

I

+

.

9



4





I

-

M

1

4

C/4

4

,

9

9

:

/:

;



.

M



8

4

\

3

0

S

/

Z

K



8

K

9

3

/

X

,

X

I

1



4

4

,

,



:

:

8

8

J

K





C49

K

;

3

X

9

9

1

3I



,

BX/

9



I

-

8



,

I

-

4

C4



+

;

I

I

1

9

/

,

4

:

9

I

3

CC/ 

8

/

1

3

-

X

K

/

I

.

4

9

3

4

.

]



+

:

:

9



I

.



8



+

I

K

-

+

C+

1

K

X

4



3

+

9

I

/

3

1

,

1



4

9

8



,

0

3

I

1

X

0

4

I/

:

7

X

4

,.

4



9

/

7

3



I

;

.

.

I

-

:



/

8

3

-

-

X



C+.

K

2

I

4

.

9

3

+

/

8

K



-

J

I

0

/

:

4

7

4

K



M

4

I

9

,

3

3

1

@

I

.

0

+

/



+

3



X

1

B+0

9

2



:

9

8

3

Y;

X

+

,

C-.



9

3

9

4

X

8

X

I

4



3

9

4



J

I

.

_

C4:

4

/

K

2

8C-.

3

/



,

1

3

I

9

4

3

:

,



4



-

+

3

,

7

8

9

4

3,

I

8



9

BX,

4

1



9

-

:

K

1

I



4

+

9

/

1

3

CC9 :

X

.





3

8

4

-

X

I

K

4



9

4

+



3

-

M

1





2

+

4

8

@

,



9

I

`

,



3

,

9

+

0

1

9

:

7

B44



,

\

/

,,+



1

;

3

^

9

K

/



4

9

I

.

K

8

-7

X

:



9

3

4

4

+

X

1

K

I

:

9

,

2

K



9

,

9

8

/

4

1

I

-

1





/

1

0

.

3

2





,

K

+9I

3

9

+

8

/

1

K

1

K

8



.

9

,

X

4

.3

8

;



:

-



C-;

@

I

]

I

/

9

AI

.

-

C+3

X

+

4

9

+

I

,

1

3

2

0

7 Y:ZA

-

9

BX/

X

1

I

3

9

X

4

:

+

^

4

K

KB/+

I

X

,

9

3



+

/

X

^

9

3

1

I

M

C/.



+

X

1

2

I+3

4

1

4

7

2

9



2

3

C4,

4

;

I



/

I

,

8

.

4



1

@

K

-

X

:

9

/

4

C-I

1

/



+

3

K

3

X

4

9

/

4



1

.

+



7

3



4

J

4

/

1

K

C,3

3

:



-

,

44

9

.

I

-

4

;/

,

K

4

I



a

/

I+8

3

;

K

4



+

3

/

-



X

+

.

C43



4



a

C,,

1

8

3I3

+

8



-

/

9

K

C4;

3



8

/

4

I

K

1

a

4

X

3

8

@Z4

+



-

Y

R

:

b

C43



3

/

:

9

3

9



1

I



3

.



,

/

.

BB9 1



3

-

/

I

3

K

9

4X

-

_

8

4

4

3

.

:

I

:

4

3



1

3

0

K

9

:

+.



1

/



I

3

4

,,K

9

/

.83

.

+

X



;

:

-

0

4

I

C/9

,

B+7

-

M4

I

1

+

8

I

0

3

2

0

,

+

7

7





,

-

1K

8

.89

X

K

CM

X

3

-





.

/

I

+C+9

+

,

1

:

/2

3

8

4

+

7I:

K

8

,

3

9

9

K

/

1

7

3



,

:

/



7

+

-

[

3+_

-

9

1

3

.

1

+

8

:

/

4

I



1

9

4

I

K

,

3X4

73

4

;

,

9

8

I

7

I

+

/

3

1

4

1

/

:

C,:

K4,7 3X40I4C/;9I40M/

4

-K/

9

I319,;

+:7I4I/4

.

:

30[@_A

3

X

8

4

I4,

3



/

8

3

1

8

:

394I0

,:3/43

[

4

1

.+/

3+B9

@

1+,:4,+214:39MI+12,8KX-I9:8K3,81:4I3X4JK3I42/I:.4,,9;BX43X4I 
#ˇ ̋$$$%  ̨% ̇& ̃ ̆ˆ�#ˇ ̋ ̃(#ˇ)ˇ  

	 
 
 
   


    

§ 700.2 Date of manufacture. 

§ 700.3 Written warranty. 

" ° " ' " "

Z \ E[\ FGZ 





W IIZ W I N WJ H  I \ G W FG  E[W  [  

H\  E[   

mH E EHJ H

 FN 





E

[  W S E I E

_E _E Z I H W

E

E

I

I









H

H

[

[

[













\ \

Z WI F [ Z  W _E W I

I

   [[

\

E I \E [W G

I P Y G G



[

[

[

[







[

[

W \] \ _[  J

\

G





EEG J

mHmHG[  F  [Z II

I

I

 _EW G N [  Y G W GN [  G \ 

 V [ F

[

[

\

 M \  G J

W JY  Z EE

W[G  JE GG [ EFI  E 

] VWIY^FGZ[[FGG^[\\\]FIZGHJe



GNNEFIJZ^_EW_IWEGN[[JE Y[ GEF 



 V E GI [

\ 







V E  \ \



G J  N

N

[  F[E H _[ JG E[ EEVF  W JG H   G  G

 G G

G

 



G









[

W M

I J E[ W W

 W Z I  Z  W W[ J H

W

W GG

G Z W E



E

[ [  E [H

W





E HG J W[ ZZJ HII

F

F

ZG G W J HE P  ^    

Z

ZZ W GG

E I  EH Z HJ  EE

W E EE Z E 





G

  G GEEG E G GI W G



 Z^ HIJ F F

WE E I  G Z  IY G   GW Z W

GG  _E  E

W

W

WE G Z E



G W

GG _V 



E

E

E

[

m[m[ m[

    H \  I 

I E W F J H YE _E W

GN  [

G

G

N

[ E  E [  N





[  E



J F Z [ J 











[

 H

G

  Y G J  [

J WWFG PW EP[

H \E M G W[ H I



V

V







W

FG Z H GHHI Z HF I  I H





W 

W

E mW mW HGGGJm[WWWE G



J

J

]

E

E

E

  G I E  N G W F GF









G

G

H

H

I

I

I

J

J











m[ [

[

[

�k

Elf

G

[

V

N

Z

W

[

I

E



J

g

Y



Z

F

]

^

[

I



F

N

X

G

E

H

W

I

W

Y

mN[

J

m[e

SE

H

O

F



W

I

J

E

N

M



e

g

J

I

^

Y

[

H\



J

]

Y

g

G

Z

H

^

I

J

H

Z



e

\

G

Y



N

I

_[H

E

J

M



e

G

F

N

G

I

Z

E

J

^

W



H

Z

G

V

W

G

V

[

\

W

Z

\

^

J

]



F

Z



mN

G

[



E

H

F



G

H

[

F

G

J

N



�

\

I

E





J

[

M

W





W

Z

mH[

E



F

f

J



\

I



N

I

Y



J



H

G

E

Z





Z

G



^

H



E

Z



_E

W

V





_H[



\Z

W

J

[





I

Y

E

G



E

mEG



mN

W



 ̆

H

^

G



E

\

E

_Z

J

mNG

ˇ

N

e



E



E

I



W

M

G



E



ˆ ̇N

E



E

[

n

 ̆ ̋^

e

\

F





H

F

 ̇

I

V

I

 ̨

J

_E

J

Z

Y

Z

^

 ̆

J

^

[GW

 ̃

H

E

Z

W

 ̋

W

 ̇

F

g



E

V

 ̆

[



J

Z

\

I



G

E

I

Y

W

 ̇

Y

W

^

 ̋



F

 ̋

V

I

G



E

J

Z

W

GZ

M



mNNEW

J





G

E

J

 ̆

N

J



\

E

!

V

G

Z





^

V

W

I

W

^

E

\

V



Y

W



F

E

I

oN

W

M

I

G



X

]

N

Z

SEf

W



G

V

I

N

^

MWZ

J

F

F

^

^

N

I

_E[

^

Z

J

E

W

G

I

E

^

WPpZ

_[HYHG

J

E

e

WHP[



\

I

ZHqJ

J

F

e

I

PJZ

J

GIEW

F

_mH GHIJJYGNmZGNEW



E

H_V_IW

Y

I

E

X

\

E

HJelSJrGPI

E

mEV[X

H

E

WPWIPmNW_IEWY

EHZ

q

^

F

N

GHI

V

J

W

M^[FN

Z

I



_EWEkMGI



W

NEhGH_E_V

\

I

E

M

P



V

[\JEH\JGEee

PYWIGEV

Y

V



E

HJYG



I

F



E

GN\E

HJeZP ZGW^G^WIM[YmE\HJeGNE]EJIGFIJZ^_EWWIY^FGZZGNE]F[JJIGgEVWFHF[\]YHZGHJe^HZNYMW_WE[\G]SfN^ZPMIW Eh[_V\EPGNEgE[_ZPm[\gI[WYPmHWHJePV^_gHJePmHJYImZPWIIqJeP[JYIGNEWZGW^FG^W[\FI_VIJEJGZIM[YmE\HJe[WE kMls

J

W

O

F

J

E

I

I

\



[

G

J

G

N

\



G

F

I

E

]

I

^



F

k

J

F

e

Z

[

Z

N

^

Z

^

M

F

E

I

_EN



W

mNE



[

G



N

W

_[Z



E

E

V

[W

W

F

E



I

G

e

I

E

Y

[

W

J

^



H

W

F

Z

[

F

I

G

\

e

G

Z

W

J

Z

^

E

[

Z

F



mNI

^

W

G

E

H

W

_EI



E

Z

[

J

E

J

W

I



V



G

H

F

M

N

J

[

I

E

W

te[

J

]

W

[

G



I

E

[

W

\

^

W

]

E

F

J





G

mNH

Z

Y

Z

I



E

Z

\

H

J

Y

F

G

N



H

[

N

q

__H mHZ



[



g

V

g\

[



E

J

^

H

W

J



e

H

G

[

\

G



Y



I

E

V

E

e

M

G

I

N



W

W

W

I



E

E

G

\

I



[

l

E



H

\

F

G

_E

N

E

G

I

N

E

Z

J

G

Z

g

[

GNG

^

G

W

E

E

H

^

\

_V



Y

F

F

H

I

G

I

J



X

[

J

I

e

E

G

J



N

W

_[W

E

[

E

I

J

F

Y

_EG

gE

H

_[Z

W

]

P

H





[

[

G



\



Z

E

mW^



W

Y

G

H

g

I

[

H

E

Z

\

P

G

g

Z

G

E

H

[

S

E

G

J

uJ

H



^

Z

m[G

M

Z

H



G

[

F

E

N

\

I

Y



E

W

[

^

[



[

Y

H

W

J

J

W

Z

Y

G

G

E

H

]



G

S

P

J

H

[I

J

H

Z

G

I



G

F

JI



J

[

G

M

E

Z



N

Y

G

^

N

I



_E[

E

g

VI

W

[

P



X

V

W

I

E

G

W

H

P

I



E



[

I

Y

Z

J

G

^



N

G

]

F

I

E

G

W

ZS kelT

Z

K

_

G

N

I

E

v

H

[

I



V

W

X

J

U

G

J

G

^

N

E

[

H

P

[

_^_mH 

e

E

K

W

w

H

g

[

J



N

Q

K

_HE

G





E

v

V

E

R

Y



W

S

J

J

H

S

E



I

G

D

f

H

E

J

_^_ V

X

S

N

_ZG

T

H

[

Z

^

H

\

F

S



H

Z

g

I

[

x

L



P

E

I

J

\

U

[



Y



H

Z

M

e

H

v



G



J

I

mW

E

E

U

I

G

_Z_[ Y

n

\

E

P

M



[

H



^

[

W

G

W

V

G

J

H

N



E

V

\

W



V

H

[

J

E

_E

_H

\



G

O

H

E

]

F

Z

Y

J

Z



G

g



G



G

J

H

[



E

W

I

J

G

[

J

V

I





I

J

F

E

H

V



J

g

I

W

G

E

\

M

F

]



E

F

J

G

E



\



N



I

^

G

Z

I

W

[

H

[

E

J

^

Y

I

J

Y

G

G

_EE

J

\

[

[

]

Y



H

_^



F

K

J

I

Y

G

N

I

W

v



E

I

Z



E

L

V

Z

y

_[\

Y

G

P

W



E



H

I

K



V

J

G

I

Y

Q

I

\



E

\

H

^



E



G



R

Z

t

V

E

F

W

^



S

_ZG

E

[

n

D

Z

F

W

F

^

S



N

_HT

x

[





V

F

W

S

[

J



E

G

L

[

e



G

^

[

g

H

F

U

E

G

[

\

W

H

x

G

v

Y

E

]

[

\

L



Z

]



H

e

[

G

P

x





F

E

W

H

E

_ZmN J

I

G

Y

J





e

Z

^

Y

F

[



G

J

I



G

HJN

Y

J

^

e

Z

\



E

W

V

^

H

G

F



Z

W

w

_E[

N



H

E

V

K

F

_[W

E

v

x

F

I

W

Y

S

[



I



_^

V

f

e

J

M

]

W

N

I

E

I

Z

HH

W

\

J

^

Y

Z

G

e



I

Y

_E^



[

H

[



H

J

F

G

V

X

\

E

G

H

^

W

Z

Y

Y







W

_I[

^



F

^

V

^

G

[

N

J

W



J

w

E

[

Y

\

W

Y

]

K

G

E

Z

E

[



L

E

Z

W

G

G

W





N

E

H

G

_^[

I

G

N

N

\

J

E

J

[

M





H

I

Z



[

G

O

w



[

G

E

W

V

Z

F

K



_g

\

V

Z

G

v

E

E

S

\

F

V

Z

P

H



I



E

G

E

Y

Z

H

Z

W

I

F

h

E



H

J

F

H

Z

N

G

q

E

\

S

H

[

E

^

e



_ZG

Y

J

N



H

[

E

w

J

G



K

_I[

e

Z

E

v

G



Y

G



P

[

_EP

^



g

h

E

V

J

^

S

X



W

G

f

E

H

_[S



F

mNJ

N

D

E

E



J

\



H

E

w

F

J

G

Z

K

N

HIZ

v

W

J 

kNld

[

Z^

WEg

{

W

J

E

[

I

F

J

G

F

HEIZ



X



E

I

N

J



W

O

Y

E

S

F



V

f

G

\

S

[

N

dNF

EW_EMIWEW

J



E

[

G

P



V

mW[H

W

Z

[

E

[J

G

J

[H

Y

E

e

Z

FW



E

mNI

E

HFIN

J

J

[G

E

V

m[J

V

G

\

Z

]

W

^

[

Z

J

I

E

G

\EZ

Y

\



]

g

G



I



I

G

W

N

E

[

V

G



N

W

[

E

HWV

VF[

I

H

J

E

G

W

Z

i

^

V_EmIWIXH

x

Y

V

_[WIY

Y



J

G

^

I

Z

F



N

E

G

H

Z

V

ME[

HFJ

WEG

V

[F

E



I

WEX

MIE

V

W

[

_HE

HWY

J

[

zm[e

J



Y

WEGW

V

N

[

E

J

H



G

W

mIH

Z

E



Z

[

W



x

I

E

_

J



[

Z

I

J

E

G

Z

WXNHF

V

E

HZJ 

*+,-.

kH



l

/01

f

V

W

_

K

r

F

Z

1

E

N

^

\

I

v

I

+

E

Z

_[

[

E

F

Z

K

mE[

2

V

x





N

Z

k

3

O

W

H

K

E

J



H

4

V

G

F

F

J

X

U

Z

e

I

5

W

G

G

E



6

l

Z



I

G



G

F

W

{

H

1

^

^

P

Y

N

K

I



I

G

/

Z

g

[

^



Q

J

N

X

F

G

2

{

G

F





Z

E

E

H

I



R

1

M

G

W

S

W



F

J

]

Z

E

7

V

S

Z

D

G



S

Z

V

8

^





mWG

S

|I^

[

8

g

T

I

_EH

2

F

\





W

S

H

G

9



P

N

F



L

N

W

G

:

E



E

N

U

W

E

H

[



J

I

9

E



v

V

J

Z

G

X

;<



K

W



m[[

E

I

k

_EW

h

K

E

Y

P

=



G

Z

U

^

W

>

W

N

G

[

l

F



[



<

S

E

E

I

mIG

J

>

f

Z

J



W

\

G



E



Y

M

N

H

]

9

E

E

I

^

e

H



?

h

J

_^

W

\



H

Y

V

F

@

Z

[

IP



I

E

\

A

W

J

[

g

]

Z

_E

W

I

-

]



G

G

H

W

F

E



G

X

.

F

H



I

Y

G

J

g



Z

I

Z

+

J



G

E

^

H

_V

,



Z

J

G

I



Z

\

E

Z

8

G

^



G

S

M

E

W

,

_E[



I

\

_Zf

J

W

]

1

J

X

W

N



G

2

E

Y

mH



W

G

3



H

[

Y

I

G

e



V

4

G

N

T

W



J

N

Y

W

g

5

[

E

6

I

I





Z

]

V

{

G



__H ^

Y

O

,

N





V

G

[

W

^

A

E

F

N

\

H

Z

]

F

2



G

E





O



,

G

Y

V

[

G

Z

Z

^

F

N

A

H

W

W

Z

F



I

G

e

E

1

o



G

Y

E

Y

[

^



B

H

W

I

H



^

J

[

E

C

Z

I

J

F

Y

g

n



G

M

Y

Z

W

G





\

^

H

T

G

]

Z

I

S

g

H

N





W

~

I

E

^

[

Z

E

Z

__H W

G

V

I



_EE



W

V

\

J

^

Y

Y

\

I

\

H

^





E

J

E

mHG

J

F

Z



Z



G



F

Z

G

I

G

H



N

N



J

H

E

E

J

J

M



__E G

V

h



W

E



G

W

E

G

V

N

_VN

I

^

I

E

Z

E

Y

J

W



I



O

^

W

G

Y

R

\

E

^

[

F

E

J

Y

E

W

G

W

F

E

H

Z

p



S

G

M

E



E

[

I

G

Z

N

Y



W

h

Z

E



G

V

Z

D

^

I



N

[

E

G

F



[

[

E

\

J

W

N

E

G

G

J

M

E



E



I

V

[

G

M

Y

Z

E

I

W

G

F



P

I

W



G

_H_H

F

E

I

Y

G

E

Z

_E^

M

\

H





H

F

I

Z

G

GEN

[

G



W

J

Y

Z

E

W

G

E

]

H

H

e

O

G

I

Z



q

V

I

J



F

M

J

I

W





G

E

{

H

I



Z

^

E

N

mHY

G

Z

W

E



H

Z

E



G

J

[

O

N

^

h

Y

J



F

}

Z

H

W

Y

F

G

N

E



F

G

mH[

F

Z

H

I

G

V

J

E

H

G

E

e

J

I

N

Z

F

G

E

J

\

S

G

Z

]

GI 

DEFGHIJKKLIMGNEOFGPKQRSDSTSLUKLPVWIX Z [GGNEOFGZN \VV\]IJ\]GGNIZEFIJZ^ WVIY^FGZ_[J^M[FG^WEY[MGEW`^\] aPKbcQSdNEJ[F Z^_EWV^WN[ ZWEV[HWIMFIJZ^_EWVWIY^FGGNEY[GEIM_[J^MFG^WEIM[]EV\[E_EGV[WGZ^ZYZ E _EZ^WHJeY[GMIWYEGEW_HJHJeFIXEW[eE^JYEWGN OFGSfNEY[GEIM_[J^MFG^WEIMGNEFIJZ^_EWVWIY^FGgEHJeWEV[HWEYHZHJ HZ HJZG[JFEJIGWE\EX[JGSdNEWE[FIJZ^_EWV^WFN[ZEZIWIgG[HJZIJ[JEhFN[JeEg[ZHZ[WEg^H\GFIJZ^_EWVWIY^FGPGNEY[GEGN[GGNE WEg^H\YHJeVWIFEZZHZFI_V\EGEYYEGEW_HJEZGNEOFGiZ[VV\HF[g\HG]S *+,-./011+234561/21788j+,-./@/+123456,@2178829:9;<=><>9?@A-.+,8,123456,A2,A1BC k[lf

W

V

Y

[

E

N

}W_[ W

HZV

I

E

F

W

Y



E

O

\

^

I

Z

F

Z

E

G

^

J



H

W

I

_VG

J

[

J

M

Z

G

I

H

I

I

[

W

M

_[Z

J

\



I

M

E

Z

[

J

Z

PG

F

E

Z

H

G

I

^



[

V

I

J

F

E



N

Y



F

[

H

J

[

Z

q

I

Z

F

G



\

E



I

H

Y

J

Z

G

^

E

E

^

G

J

H

W

e

V]

Z



W

[

E

I

_[J

}F_HY

]



Z

\

H



E

g

E

E



g

I

F

EM

\

H

H



E

h

G



[

W

Z

H

V

E



[

Z

W

^

Z

G

E

V

H



J

Z

I

E

Y

e

Z

J

F

E

Z



HqZ

W

M



^

E

G

I

N

Y

V

W

H





V

Z

[

E

\E

J

\

H

O

E

X

G

E

F

W

HEZ

\

G



W

Z

S





mNH

D

F

M

^



[

E

V

J

I

\

F

E



Y

[

W

I

E

V

M

W

V



M

G

W

E

\

N

_[H

K

W

[

E



v

mWJ

RK

F

J

k

J

H

E

�

H

Z

G

E

M

l

E



I

P

_^J

F

K

W



[

_Q

m[W

Z

E

R

T

G



S



\

I

W

W

D

[

E

__E g

S

J

T

\[E

G

S

G

\



H

E

E

L

J

Z

U

e

G

W

I

F

v

IH

K

J

[

M

k

\



�

F

Z

mET

I

l

V

P

I

J



E

V

[

Y

Z

F

W

E

^

H

H

I

q

J

S

_EX



E

e

r

H

Y



I

[



E

W

V

mE

Z

E

V

W

G

W

[

I

X

N

HIW

E

Y

[

Y

W

^

G

\

P



F

[

GNG

M

Z

J

m

E

S

Y

Z

H

W

_ET



H

E

I

E

G

G

E

W

N



G

E

J

[

W

HJ IWYEWGIgEFIJZHYEWEY[omWHGEJm[WJG]Sp O•K† VWIY^FHJMIW_[ YHZ\Z^WEmHGNI^G[ZVEFHqEYGH_EVWHIYImNHF GNEYHZF\IZ^WEWE\[GEZHZGNEWEMIWEJIG[mWHGEJm[W[JG]SsJ[YYHGHIJPZEFGHIJKKKkYlPKQRSDSTSLUKKkYlPEhE_VGZMWI_GNE 
#ˇ ̋$$$%  ̨% ̇& ̃ ̆ˆ�#ˇ ̋ ̃(#ˇ)ˇ  

	 
 
 
   


     	

§ 700.4 Parties "actually making" a written warranty. 

§ 700.5 Expressions of general policy. 

" ° " ' " "

H  _EZ ]IN E  G

c^ 

G F

N \  Z \

Z

 J

I 



HGG Z G  E E  ] EGJJ

  FF



O G Z G HHJI E h J I EGPE II

I

] E I H I GH Z  _ G c^ 

   

_

 E N EZ Z G

 cE ] F I



E Z









E

E





 ]



]

]

Z

G  Z

G

F

Z E  G

E

 G 







Z

 ]

E

IJ E





Z

Z

Z _

aI   ]Z

 Z JG]]H   GEJ N J  E    EEGG

^ ^

Z EJ GGJ  ] c] ] E h ] G N F

PE QFG Z _ G Z cE 



E  E

\  ZZG

G

H I 



 

Z E

Z

E

E







Z

Z

E

E

E

E

JE J   G

J ^Z I G PE ZZ G J EI G

Z

Z

Z G

J G J G J Z] J

J

] GGG  H I

]





]

]

G

G

 I  U R

G

G

I ]] EEG ] H 



I

^ EZ GIJ Zg^ZZ G  J GPE I E  ] J Z E I ZHE   _ h G ZE GG E

J P E Z ^  ]  E

G Z 





g^   G gZ 







 

Z

ZZ  ]





 

 ZHGG G 

G

EJ ZZ   GGJ J N  _ G Z I

_

I     _ E 

NZG

G Z G

h E ^J  P EJ I ZEZ HJ N Z

E  F gHGP    \  ZZJJ

 Eh Z



ZE H

 J P ]aYY_HEZH I G I FR H



I I

I

E E

E





^GG J\Z G

G

 ^ E

G H











Z] ]

Z

Z

E E I J Z

\ J I  \GPE





G \









]

]

E ] ]]

E

E

E





E

E

E

Z ]  





J G  _  Z  ]]

E  EEG J  I   E E G 

 

E FIJ  E I  EZ F IGGI] HH





  HEN   JJ



H

EpcY E  G  E R

P K

P



] ] II

�M

hOV

Q

_

]

F

G

^

P

I

I

F

g

E

F

Z

J

G

H

E

U

G

]

Z



M

^

H

j



[

E

I

a

E

H

I

P

p

cEJ

d

F

E



N

G

K

E



I

E

V

L

Y

Z

^

]

c]I

K

G

F

R

ccH 

M

]

F

^

r

^

E

E

R

J

O



h

F

I

Y

R

\



G

K

Z

_

]

H

H



gH^

I

S

G

F

]

`

J

J

I

H

T

I

F

a



_

J

K



U

J

J

\

D

L





I

\

I

H

U

E

W

G

V

E

J

H

M



I



U

F

e



J

W

I

G

O

I

P

]

R

X

J



a

I

K

E

R

L



]

Z

\

I



S

^

K

G

Q

]

N

Z



e

M

T



a

F

r

]

gHG

E

U

^

O

D

U

]



R

_

G

G

i

U

E

^

P

P

V



I



J

E

H

I

U



J

Z

\



W

N

Q



E

^

\

X

^



p

F





H

P

L



F

�

^

]

G

F



I

W



F

cY_

G



a

M

_

J

F

G



_

^

H

\

]



cYO

E

H

a



a



J



R

^

cEZ





I

^

J



J

E

G



a



\

]

I

Z

h

ch





E

N



gZ

Y







Y

_

H



Z

J

I



H

Z

E

N



G

\

Z

I

N

E

\



a

E

I

Z

J

a



Z

F

N





E

F



F

g^G

 ̆

\

G



I



c^

^

G



J

I

J

H

`



I

ˇ

Z

N

Z

]

^

J

`

a

I





\



^

J

Z

J

\

E



c^N

G



I

H

G



E

G



ˆ ̇ F

F

Z

G

h

P

Y



 ̆

_

H

H

\

I

E

E

h

 ̋

Z

]

I





J

c^b

 ̇

_

a

\



gZH

 ̨

gP[

Z



a



E

E

H

F

J

d



 ̆

H

G



`

J

F

^

]

E

P



e

gHJ

Y

c^

 ̃



H

Z

I

g^]

 ̋

I

P

Z



 ̇

\

`

J

J

I

F

 ̆



a

J

I

e

a



Z

F

E

G

^

H

J



[

G



Z

\

J

 ̇

Z

G



^

E

G

E

 ̋



P

H

\

e

J

F

 ̋

F

E

^



[

I

^

G

E

]

G



E

Z

J

Y

I

f



\

c^Z

 

]

N

^

G





a

H

G

[

gP]

I



E

cE

`

H

G



 ̆

J





\

P

^

\

H



e

F

!

E

^

J

Z

E





P

N

G

I

\

F

E



G

Z

H

E

^

F

gP]





_

H

J

G



Z

^

[

]

Z

cE

E

h

a



H

I

F



q

E

J

F

H

P

Z

_

a

]

I



H



N

J



H

I

c^J

\

Z

^

e

E

J

]

E

H

U

_

\

\

a

a

k

`

H

c

Z

J

G



E

h

H

E



E



G

\

J

N

Z

I

J

E



]

^

H



E

J

\

cE_

^

k



E

Z

]

G

H

Z

e



^

E

G

P

I

_

G

^]YEFHk\_E[E_INYEZNIZc^JEUsZ^]E_EZc^`YEZcHGFIJ]acEZ]IZGaZJYZI\aFG]NI^J`ZE^]IJNIF \HGGIg^Z\ YaZFP^]EN^IGPEZHGEcUDaFPGEc]IN]^_G^dEJ^_IJ^ZEJIGgZHGJg^Z^JGHE aJ\ GPEQFGUjPEENIZR]aYY_HZ] ]PIa_\^[IH^J`FP^^FEZt^GHJIN]aFPGEZc]IN]^_E^]g^Z^JGHE]UjPEa]IN]aFPG c]^]bNZ ZH_YEZHI\fJ\ MFOj

b

Y

^

g

G

N

G

Z

P



Z

I

g^I

^

E

c\

\



Z

i

w^^

a

E

^

Z

J

F

o

\

^

H

J

e

J

E



]

`

J

Z



P



F

^

`

^

gZa

Z

E



_

Z

E

e

]



]

E

j

H

\

I

H

E



[

Z

F

G

H

J

^

E

E

F

I



o

\

J

J

Y

wII

[

E





I

E

cYh

g^

_

Z

V

`

H

]

E

F



I

]

^

\

`

I

Z

ccH 



f

^

x^F

h

HJ

I

`

J

G



cY

g^`

G

]

Z

U

P



^

]

s

H



]

J

G

HII

N

Z

G

^



Z

J

`



F

E

E

F



I

e

Q

J

I

a

H

^

G

F

E



Z

G

]

]

\



R

a

e



E

K

gPY

gIcEE

R

S



Y

G

J



P

_

T

E

a

H

F

Z

E

E

Z

U

_

P



^

D

\

Z

I

U



O

U



^

G

_

V

h

I

`

j

N

Z

E



E

U



P

^

^

Z

v

^

E

Y

J

H

c^J

S

Y



Y

E

F

e

U

Y

H

_

I

G

H



E

Z

^

P

J

cYI

]

J

E

a

Y



Z

\

N

G

Z



^

I

I



H

H

Y

J

^

F



J

gZE

G

G

E

E

a

Z

J

N

U

H

Z



I

G

\

i

G

Z

Z

E

]

a

c^

J

a

\

ZG

N

Y

g^P



J

Y

F

I

E

F

_

I

Z

Z

H

R

E

E

cIJ



Z

Z



^

I

y

I

J

a

N

Z

Z

G

cE

g^E



]

H

E

E

R

a



J

]

F

N



a

I

F

P

Y

^

F

I



J

G

P

F

[

E

G

E



E

\

`

G

Z

^

E

c]Z



a

H

h

Z

]

J

F

_



e

E

e



]

I



E

F

h

U

N



J

I

I



`

M

]

j

E

R

N

J



^



F

]

^

_

I

E

^

a

J

_



_

`

c^Z

]

E





e

a

]

c^Z

H

cEP

J

[

YI

a

E

H

Z

a

J

N

J

Z

I

^

_





\

\

]

]

F

U

I

a

a

G

Q

a

_

h

F

E

E



Z

G

F

u

E



_

E

]

`

I

Z

F

U





ccI G

^

c^w^G

E

I

P

\

`



J

]

R

E



`

J

]

E

H







Y

E

F

E

Z

I

Y

G

G

p

I

H

a

^

J

I

^

\

Z

Z

]

J

cY_

J

^

a

a



R

S

G

F

cEE

G

I_

E

`

N



Z

H] c^aN^FGaZEZR^J\HJEHGPEZHJGEJ\E\IhEFI[E`E\GIPEFIJ]acEZIZhZIaePGGIGPEFIJ]acEy^ EGHIJHJ FIJEFGHIJgHGPGPE]^_EUDaFP Z^JGHE]^ZEJIG]ahuEFGIGPEQFGR]HJFE^ HGEJg^ ^JG`aJ\EZ]EFGHIJKLKMrO NGPE *+}

,

~



~

-

�

.

•

/~0

�

1

†

Z

^

Q

G

1

P

E

‡

p

e

F

+

F

^



Z

G

...

2

J



R

cY_



3

—

K

E

Z^

4

–

cES

E

G

5

–



6

]

H

E

T

I

ƒ



^

⁄

1



J

U

H

_

D

]

/

E

G

^



2

U

_

G

^



V

f



1

I

[

l

U

]

7



E



G

W

a

I

8

P

X

Y

8

gEE

HFL

Y

2

F_

K

9

_

E

H

[

I

:

E

M

U

r



J



Z

j

9

y

O

]

R

P

;<a

G



cagZE

P

cE

E

]

=

H



a

]

Q

>

G

Z

Y

U

<

E

F





Y

h

m

>

G

J

_

E



^

H



9

g^E

G

F

Y

?

P

Z

I



Y



@

H

I

cE]

_

A

Z

H

N



^

E

F



G

-

]

J

^

P

.

b



G

]

Y

`



I

E

+



^

Z

G

R

,

^

E



Z

I

G

G

8

N



P

`

F

G

Z

,

E

P

H

I

e

N

1





cY]

E

G

2





a

P

F

Z

3

^

Y

E

I

4

G



Y

J

5

I

h

6

_

]

Z

^

H



E

E

,



a

]

J

Z

A

cEE

H

y

G

]

2

_



H



,

E

gZI

Z

a

A

]

N

Y

F

1





H

I

G

Y

B

P

G

J

[

_

E

C

H



E

J

G



P

h

Z



H

y

g^E

^

]

J



Z

e

h

e



I

^

^

Z^H



J

Z

J

G

E

^





G

I

h

N

J

`

E

Z



G

H

e

`

[

]

gE

E



H

G

J

Z

P

I

^



E

H



gZF

G

^

J

I

_



E



Z

F

H

^



I

G

^

H



P

J

J

]

^

e

a

]

G

Y

a

E

gPHY

ch_

cE]

_

]H

E

F

I

Z

Z

P

E

R





_

^

^



\

Z

H

J



]

J

G

H

\

I



J

\

e



]



^

F

H

H

[

G

]

I



^

E

h



J

F

a

_

[

I

E



`

G

E

[

\

E

I

`

E

Z

H



Z

J

G

N

E

P

I



\

^

E

Z



F

h

Y

gZ`

I

a



J

^

Z

H

G

Y

P

]



E

a

I

J

]



cEZ

Q

E

F

]

G

Z



U

U

I

QGPJ

EZ 

{K|Qbg g^ ^JG`fH]^_]IFZE^GE\h`^gZHE ^nZc^GHIIN^FGIZ^gZHGEJYZIcH]EGP^GGPEYZI\aFGH]\ENEFGNZEERIZ h`^gZHGEJaJ\EZG^dHJeINZEcE\H^_^FGHIJgHGPHJGPEcE^JHJeIN]EFGHIJKLKMrOMzORKSTUDUVUWXLKMrOMzOU DEFGHJKKLMNOINGPEQFGRKSTUDUVUWXKLMNORYZI[H\E]GP^GIJ`GPE]aYY_HZb^FGa^_`c^dHJef^gZHGEJg^Z^JG`H]_H^h_ENZ

YaZYI]E]INijV^J\YZH[^GEEJNIZFEcEJGINGPEQFGUQ]aYY_HEZgPI\IE]JIcIZEGP^J\H]GZHhaGEIZ]E_^FIJ]acEZYZI\aFG FI[E \`^gZGEJg^Z^JG`INZE\h` IGPZYEZ]IJIZha]HJ]]^J\gPHFH\ GHk]GP^GY JI a ^]GPEg^ ^GI HJIG_H^h_NIZN^H_aZINGPEgZHGEJg^Z^JG`GI cY_ GPEQFGIZZa_E]GPEZEaJ\ZUlIgE[EZIGPEZ^FGHJ ^J\gZGEJ^ IZ^_ZEYEEG^GHIJ]IN]aF^ JFIJJFGHJgHGPGPE NZIZ]^_EIN^g^Z^J \YZ\a c^`Ih_e^GEGP^G]aYY_HEZaJ\EZ GPEQFGUmNaJ\EZD^GE_^gGPE]aYY_HEZH] EEcE\GIP[Eb^IYGE\f gZH nZc^GHJINN^FRYZIcH]ERIZa EG^dHJeRPE ]aYY_HEZH]^_]IIh_He^GE\aJ\EGPEQFGUDaYY_HZ]^ZE^\[H] GIFIJ]a_GD^GE_^gGI\GEZcHJGP]E^FGHI]^J\ZEYZE]EJG^GHIJ] gPHFPc^`c^dEGPEcFIog^Z^JGIZ]R^J\GPEZENIZEIh_He^GE\aJ\EZGPEg^Z^JG`INGPEIGPEZYEZ]IJIZha]HJE]]U *+,-./011+234561/2178829:9;<=><>9?@A-.+,8,123456,A2,A1BC M^OT

E

l

^

p

J

I

E

G

\

gEH

cYE

N

Z

^



[

]

G

F

E

E

G

N

Z

F

R

H

]

GHJ

ca

I



F

J

gPG

K]H

E

L

F

G



X

^

P

ZEM

G



h

^

q

O

Z

cEa

R

E

H

K



Z

J

E

S

J

I

cE

G

T

G

]



U

]



D

Z

J

a

U

G

h

V

c^]

u

U



E



I

W

F

H

N

J

X

G



L

G

]

E

I

X

a

F



M

^

h

G

h

H

J

u

I

O

E

`

R

J

F



]

G

G



Y

^

G

K

I

E

G

L



F

W

cEP

HkEF

J

E

L

_GH

J

X

cH]

N

RI^

I

G

Z

J

Z

^

F



\

G

Z

E

H

E



I

cEK

Y

J

L

Z



E

v

J

]



G

I

E

Y

N

J

\



Z

G

I



P

^

J

[

E

G

I

H

H



I

]

G

Q



H

J

h

I

F

]

E

G

J

RI

]

\

K



N

E

I

S

e]

N

T



E

H

]

e

U

E

D

J

E

F

U

^

Z

V

G

^

H

U

E

I

_

W\

J

Y

X



I

^

K

L

_

]

K

H

W

F



L

N

o

`

a

W





I

F

X

_

N



L



I

G

J

v

Z

P

F

R

E

_



H

E

^

cHQZ

J

J

\

F

G

H

G

J

E

ZR\

e

a

K



_

S

g^F

E



a

]

T



]

G

U

G

Z

P

D

I

^

E

U

cEJ

V

Z

G

E

U

H



a

E

W

Z

]

J

X

R

\

K

^E

L

J

Z

R

U



\

^



J

^

\

ZEGI MhOj

]

]

E

P

E

Y

p

E

^

FG

cY_

F

]

H

H

I

E

k

J

F

G

E



H

G



S

I

F

H

R

J

I

Y

I



I

J

N

a

K]

_

G

J

H

P

F

a

L

\

E

H

cEX

E



M

Z

i

]

h



E

]

Z

gPO



\

E

R

Y

K

F

E

Z

H

S

G

I

Z

F

H

^



I

\

P

T

_J

a



j

U

P



F

D

Z

K

^

G

^

U

L

]

V

[

\

X

E



U

c^E





M

W

^



h

V

X

J

O

J

I

L

R

Ea

K

ccH X

p

N

S

M

^

Y

h

TF

Z

O

E

R

G

U

]



a

D

]

E

]

Z

]

U

p

H

E

V

I

_\

U

H

J

cY

cHW



I

Q

X

Z

G

F

G



L

^

]

H

G

X

G

I

RH

J

M

K

I

_

h

\



S

J

^

O





h

R

Y

T

I

]

`

Y

N

U

a

D



_

G

\

H

F

P

E

U

a

V

P

E

]

Z



U

^

Y

I

]

v

G

I

a

J

H

S

I

_

Y

_

H

U

`

F

J

Y



H

G



_

E

I

I

]

Z



Z

e

^c^E

I

_JH

N

cH`

E



Z

^

J

H

G

J

^

_

I



e

Y

GH

I

I

h

]

_

J

E

a

H



F

I

]

H

P

E

a

N]

h

G

^

R

P

u



J

Y

E

F

I

^G

_



H

cIG

F

I

`



U

^

G

a

m

P

J

I

`

G

^



]

G

\

E

I

Y



\



gPE

h

HGF

E

I

H



k

Z

F

J

E

F

P

R

N



G

a

_

^

H

I

cHJ

Z



E

\

q



G

E

a

_

^

H

\

^

cHG



_

H

^

I

N

G

Z

`

J

E

E



]

\

N

JI

UGi

I

Z

I



I

G

^

Z

J 
#ˇ ̋$$$%  ̨% ̇& ̃ ̆ˆ�#ˇ ̋ ̃(#ˇ)ˇ  

	 
 
 
   


    

§ 700.6 Designation of warranties. 

§ 700.7 Use of warranty registration cards. 

§ 700.8 Warrantor's decision as final. " ° " ' " " *

  

 





Q E UU



PPREWOQ WNPPO

O

 N NQ R O 

W E RR O O W HP  U S  I

R R Q R T U WN Q





T

Q

J

W

Q RR



Q WT_ P E O Q    R E  IEE

R I 

I R U IME W S

OEEPQ  

G R IP ER 

R

O  RO P   S

 I E E E J IQ T W J QO  RR

II E P E II

 R  TO E R  



EN  E Q S IQ  ^W Q

Q





W





Q Q





Q

Q

T R

R I

Q O US W 











   I E

T

P E RRW  IR 

N 

MQ

Q

I I

E

EEE







P W  IP  I

O NNR

RR R

 



T R Q E E PVVV

 I   Q I Q

I  N  E I

R ME QII















R

RRR

I T R U E E E 



Z







Q P P 







R JJ







I  P OEEQIEE Q

EO  U PQ M S W HRRPP W W R

IM  RR R

R

W  RR RREIM 

Q W E P

R  RR  E E [Q V 



P





 Q I 







U

U

P

P















RRR









T R

R

R

 R PQ O

R

WI  R ^WR

E

E

Q I IER E V E RR IQ IM 



^WR IP VV T R   O W JU  





P WQQ Q J IW Q E RRQ E I E Q

M IIQ  E I  RR RW I  I R I O R II

W   E

T R RW RR   R O N I

 N  



 



N

N











P E T V  R

IE R J  [[O R P SEE







P

O O

 T R I P P  O J E R   E  T R Q TP I QQ

W  

Q

Q

R

RR Q

Q

Q

Q

W ME R  E T R

I QP ^W I







I  Q E

I









�+

,

-

./



012E

H

W

2

F



R

,

S

P

E

T

3

P

N

J



GHS

4

Q

U

_

5

O

S



6

^MU

I

7

I

E

K

GE

2

J

b

E

0

K

U



R

3

L

E



S

2

O

M



M

W

8

E

N



O

W

9

E

S





9

J

Y

P

R

3

E

O

P

Q

:V



E

O

I

U

;

P

O

O





:

GEW

NQ<=T

P



Z

^PI

R

P



>

H

M

Y

?

R

U

E

W

=



T

O

S

J

?

T

U

Q:

S

O

J

P

@

M

E



E

I

A

J



W

X

B

I





Q

W

M

E





.

E



H

W

/



[

R

N





GHP

O



,

R

�

E

H

J

-



E

U

9

P



GES

-

O

N

I



2

c

N



I

V



3

S

Q

N



P

4





I

R

T



Q

K

5

N



GN`



\

67

a

P





V

I



-



R



W

_

B

N



E

I

Q

3

N





W

P

O

-



R

Q

I

B

O



P

W





2

U



Q

^N ̆

C

Q

S

W



D

J

I

E

X

M



E

]

T

ˇ



P

E

W

R





U

I

T

^WN

M



GN



N

H

O

ˆ ̇R



I

E

H

 ̆

W

Z

R

I

 ̋

Q

P

N



I

 ̇

Z

P

Q

U

 ̨

N



O

RNGW_

T

P

_

X

 ̆

Q



W

E

K

O

F

 ̃



E

H

R

 ̋

J

E

R

 ̇

E



V

P

 ̆

U

O



Q

O



E

N

I

Q

 ̇

M

I[

 ̋

E

P

 ̋

W

S

M

Q

N

P

R

_

  S

Q



U

J

P



GON

R

O

 ̆



O

!U

W

I



W

S

INQ

M

O

S





VWE

Q

S

O



I

E

N

Q

P

F



H

Q

E



R

W

^NE

S

O

M

I

O

M



N



P

IMQ

O

E



I

P

W

V

QSE 

dWeb

`

J

E

n

U

S

O

R

o

I

N

h

[

N

I

P

]

N

Q



P

W

W

Q

`I

e

J

N



a

P

rWf

W

Q

S



K

P



I

L

V

U

R

M



W

IMT

I

E

J

_



E

g

s

S



O

P

S

N

O

I

R

[

]



I

q

Q

`

N

t

Q

W

h

N

[

GNINi



P

IMK

I

Q

b

E



K

P

J



j

S

R

rWK

P

kQ

E

f

O

a

U

R

N

W

[

f

GEQ

]IH

W

_

R

s



P

N

GPK

P



Z

rWNJO

R



E

O

O



R

M

I

W



M

I

P

Q

M

W

U

I

W

Q

P

I

J



R

p

O

^RW`

GW_

H

a

N

H

]I

E

F

Q

NS

R



Q

^W

TUTJ

E

U

N

W

R

J

W

R

E

[

T

Q

_

W

I

N

W



E

O

F

Q

O

I

]

W

GUP



I

S

Q

E

P



GES

O

P

IXH

O

E

I

NSU

P

J

U

GEV

E

P

JO

U

N

R

O

[



R

H

T

W

_

R



W

P

W

N

I

P

J

O

E

U



J

W

S

N



Q

E

S

ION

W

I



M

H

GWTE

I

GNN

R

P

qQ\

I

U

]

E

U

V

P

J

W

T

R

S



d

H

I

O

U

I

P

W

E

R

GNI

W

J

E



GEQ

W

I

E

_

VI

Q

ERIl

P

NIU

V

TET_]

m] dXeu

S

V

E

k

^

R

W

T

F

f

P

M

E

S

O

a

W

P

T

E

`

U

R

GJ

T

d

O

I

_

f



M

N



P

O

Z

O

e

E

Q

]

E

J^WH

O

J

E

M

W

E

c

R

S

H

O

Q

W

R

I

R

W

E

I

N

[

P

P

E

Q

O

J

J

I



W

P

U

W





`

V

I

R

S



R

N

a

P

I

P



m

Q

N

GO

Q



d

O

E

X

O



I

I

W

H

e

U

R

M

d

S

E

GEm

Q

M

R



e

GNO



I

]

H

E

V

R

`

E

F

W

h

I

O

E

R





P

i

E



P

J

W

V

J

K

Q



b

U

I



X

J

M

K

^MQ

j

U

E

J

_

K

R





E

^WE

N

P

k

Q

R

R

f



[



N

I

d

O

a

M



P

R

I



m

W

E

W

M

d



Q

E

g

X

S

I



P

e

J

S

_

R

d

K

Q

I

U

m

I

]

L

O

M



R

e

U

W

]

U

M



Q

I

I

GE^N E

Q

N

M

T

P





E

V

V

Q

O

U

P

J

O

R

P

T

U



H

W

V

d

U



W

N

I

O

E

I

M

R

Q

W

H

O

H



R

I

E



N

P

E

U

GHS

O

GEQ

N

E

H

c

J

O

T

E

S

N

Q



E

S



R

P

E

I

J

I

V



O

F

P

I

U

P

S

R

V

E

X

R

E

J

O

I

H

^RM

W

U

INT

R

S

P

E

N

W

SI

e

Q

I

I

N



E

N

P



P

N

Q

O

V

Q

O

^WW

e

d

S

U



W

Q

R

^WGEE

e

_



W



P

R

S

W

I

V

R

R

P

E

Q



W

O

H

J

Q

I

Q

E

_

R



O

I

X

P

S

U

_

d

_

J

I

P

GEN



W

U

P

R

Q



U

S

Q

O

J

T

I

R



E

E

`

K





H

R

K

T

b

a

N

Z

R

GNE

m

P

NSS

]

J



I

`

I

U

E



N

h

S

P

J

P



Q

I



i

^W]

Q



`

W

K

I

b

a

RWK

`

_

j

R

S

W



d

K

H

f

Q



e

k

E

e

I



f

W

]

_

R

`

H

a

W

P

h

H

m

R

Q

E

T

]

i

N



E

S



I

I

K

P

F

W

M

b

I

X

E

K

E

j

T

Q

E

K



J

IP IMEHRJUSKLMERVPRE]WVUT^W QI_GW_QPIEFHEOOT_REOIRNSIME^WRW _N[IOPVWIRWQOVER JURNQ[NIOOWIJ JURWINPQKvP^EZER]^MEREIMEJURWINPQPVWVUT^W WQI_NOJEcQEJPTET_IERGOPVcOIHURSMWORP^QEOMHIMERESWQ XEQZNPTINPPVOESINPQ`amdXedme]`hiKbKjKkfamdXedme]ONQSEIMEJURWIPQ VME^W WQ_EFHNREO]X_JEcNNP]WIME INGEPVIRWQOVERKwPRN[MOPVWOUXOExUEQIIWOVE EWRSUI WOIMERENOQPIRWQOVERPVP^QEROMNHqJURNQ[ JURWINPQ PVdWQ_e^W WQ_KsLMUO]IMEOEHRP ONPQOJPQPIHESTUJEIMEPVRNQ[PVWVUT^WRWQ_^NIMNIOJURWINQJEIERGNQEJ EFSTONZET_X_IMEHRNPJJRNQ[^MNSMIMcROIHURSMWOERP^QOIMEHRPJUSI]PRUOONINQSPQyUQSINPQ^NIMWQIMER HRPJUSIK\PEFWGHTE]WW PGPINZEXWIE_PRGUzER^W WQI_GW_X JON WIEJWOqUT^WRWQI_VRWOT [WO_U +,-./012N

S

P

U

W

2

O

P

Q

O

^Q,





Q

J

M

3P

O

E

4



I

_

U

R

5



P

I

GE6

M

7

U

R





E

N

R

2

O



R

S

M

0

P

O

I

W

E

3

R



_



I

N

2

R



H

[

P

K

P

s

8

E

N





^QQ

O

9

u

PI

9

E

W

V

T

O

3

S





I

H

:

^WE

W

I

U

;



M

U

P



E

O

:

S

R



E



<=M

H

W



W

Q

I

R

{RG M

P

O

I

>

_

N

J

E

O

?

K

U

R

=

L



I

S

P

_

?

I

M

I

R

H

M



E



:

W

W

E

P



@

X

I

^QJ



P



A

U

I

V

M

B

R



I

J

^WE



_

.

R

E

_

/

I

P



Q

W



V

R

,

R

N

W



V

O

E

I

-

U

Q

M



9

P

R

I

I

E

M

-

_

Q



N

E

H

2

O

T

I

E



R

3

M

c



P

W

4

E



R

J

5

O



U

^WP

O

6

I

7



S



H



I

-

I

U

M

U

K

B



GEE

R

rWW

3

S





Q

S

-

M

P

I

Q

B

W

P

Q

I

2

R

O

W

O

C

E



R

I

Q

U

D

R

P

_

I



GEP

HV

R



O

I

P

R



M



P

Z

I

E

P

V

R



GW_

H

I

X

M

R

E

P

E

W

T

N

J

N

I

R

E



U

Q

W

Z

J

S

P



E

E

H

I

I

O

K

W



M

X

N

R

[

W

E

I

Q

N

I



S

R

W

H

E

U

I

R

T

E

W

P

O

J

R

P



S

W

V

Q



T

[

P

W

E

V

N

X

GW

Q

H

T_I

U

O

NR

Q



GHGW_

S

I

M

UW

P

Q

O

]

J

ME



P

J

N

R

O



^EI

P

M

Q

P

N

Z

O

IE



M

I

Q

R

_

E

]HW

SE

O

P

J



Y

P

Q

E

V

J

O

^WU

OGEPRTPWQ[

I_ 

d

dWXeei

g

S

O

I

U

S

U

M

I

P

W

Q



Q

Q

R

N

R

J

Q

H

J

T

E

E

J



U

E

^Wx

E

O



U

R

T

^MU

O

W





GEO

N



I

R

O

E

E



E

N

V

W

U

S

S

J

GEU

R

Q

S

M

I



O

N

I

T



P

M

_

GU^WQ





E

W

Q

I





P

J



`

_

R

I

O

E



J

M



a

X

I

W

N



m

E

U

X

Q

N

I

d

P

R

I

E

W

I

X

Q

_

_

M



e

R

S



W

P

d

E

N

P

O

`

T

V

I

I

S



M



e

Q

U

J

W

W



P

E

J

R

P

U

qR

N

V

I



I

^W

E

_

U

O

I

NPM

J



Q

U

S

Q



E

R

GEW

X

E

R





H

Q

W

_

g

W



Q

O

R

S

I

X

E

M



P

P

I

R

E

S

_

]

E

I



Q

N

`

J



R

I

c

W

S

J

E

U

h

S

X

P

E

[



GPW

Q

i

T

N

E

I

O

K

I

N

W



b

I



P

J

U

R

I

Q



K

W

P

^WU

GEj

O

I





I

P

K

N

_

R



P

k

K

V

W

R

R

Q



L



f

I

W

W

O

s

E

R

M

a



M

W

P

J

U

m

I

P

Q

E

R

_

O

d

X



R



V

I

X

O

]

R

_

_

E

E

T

N

e

W





_

GNS

d

I

S

[





`

M

H

W

P

N



e

E

O

T

V

Z

W

]

P

I





O

E

^WW

R

R

Z

W



R

W

S

N

W

I





W

H

[

S

R

P

U

E

P

W

J

Q

R

R

Q

K

S

W

W

S



J

I

O

u

M

Q

Q

P

W

N

U

W

_

J

I

R

R

S

N

J

O



P

q

I

H

M

R

^WP

Q



P

E



P

W

P

R

X

P



V

O

E

W

V

P

R



]

E

I



W

R

O

q

R

O

M

R

GWE

Q

L

N

N

E

Q

GNW

I

M

S



_

[

H

O

N

U



Q

O



T

P

R

W

W

S

E



P

N

Q

^W



R

E

[

V

J



W

U

[

Q

K

N

U

X

O



P

S

T

R

R

T



E

I

R

W

^WN



GEK

S

Q

W



I

rWE

I

Q

NP_

R

J

J

W

W

Q



O

_

^MQ

R

S



I

P

W

Z

W

_

Q

P



V

N

R

S



S

GW_

I

J

N

P

J

P

M

M

s



Q

R



E

U

I

O

N

J

O

M

Q



J

N

M



E

Q

T

I

O

E

E

W



P

I

P

j

V

O

Z

N

I

H

Q

O

P

E



S

N

U

GHGGN 

P

I

N

T

Q



M

W

V

P



E

I

H

R

P

E



M



E

^WGWO

O

J

E

R

E

O



V

P

H



N

P

P

P

T

R

R

W

V



W

Q

Q

U

G

N

O

G

Q



Q

I

GEW

I

S

H

_

Q

I

T

N

N

S

W

P

E

E

Q

J

O



]

N



Q

W

RE[NORWINP SRJNOREIUREJIPIME^W WQIPRsNOPIHERGNOONXTENQWVUT^WRWQI_]QPRNNIHERGNOONXTEIPNGHT_USMW dSeL

S

G

S

T

O

P

M

U

P

P

Q

E

N

Q

O

[

W

J

O





Q

J

U

W

E

NIO

P

GEO

N



P

E



P

N

Q

O

M

P

V

R



E

Q

N

H



Q

GW_



R

S

I



P

W

I

P

P

HV

Q

I

V

U



M

R

O



c

P

E

U

TV

M

T



GE^W

S

N

I

X

P

M

U

N

Q

E

I

I

R

R

O



I

W

W

S

J

M

U

Q

Q

W

W

E

GEQ

J

I



_

E

U



K

O



O

E

R

I

M

M



E

I

GUP

U

E

P^R

HQ

V

O



R

N



O

Q

W

I

P

U



N

J

S

W

Q

S

U

W



S

M

R

S

R

E

T



U

J

I

R



E

J



^WO

I

[

E

P

N



O

H

I

P

W



T

R

H

W

W

X

I

U

N

I

T

S

N

E

R

P

S

GWQ

P

M

I



Q

M

W

S



W

O

W

c

Q

E

I

R

T

Q



E

J

V

E

W



O

K

H



R

N

\



T

^MR

I

U

P

M

R

R

P

EV

JI

R

F

P

E

W

W

V



I

R

W

GHE

I



M

^WU

E

T



R

E

J

Q

]

R



W

H

W

N

I

I

M

R

Q

NP

E

O

I

J

P

I





M

S

H

U

R

W

E



S

O



R

R

I

H

U

J

GN^W[

RP^N[

O

J

E

O

O

U

T

O

N

S

X

H

IOI

T

U

E

^WI

U



S



I

W

O

P

M

E

O



W

V

H



E

O

P

H

R

S

E

P

V

U



I

J

Z

I



M

S

R

N

K

J

N

M

[

w

E

W

M

S

P



O

N

I

W

Q

R

O

E



R



J

W

J

U

P

K



Q

V



W

g

U

J

O

O

Q

E

T

P



I

_

R

^WM



Q

I

O

N

M

E

O

U

E

HR

S



W

M

P

Q

O

I

O

_

R

N



X

W

IMT

Q

E

W

I_I]

W

OP +,-./012N

2

Q

,

IE3R

4

H

5

R

6

E

7

I



W

2

I

0

NP32Q

8

H9R

9

P

3

M

:NX;N:

I<=WO>E

?

TE=R

?

V:RP@GABP

.X/

IW,NQN

9

Q

-

[

2

V3R

4

P

5

G67H

-

U

B

R

3

S

-MB

W

2

O

C

E

D

ROWIIMEINGEPVOWTENQVPRGWINPQRExUEOIEJX_IME^WRWQIPRK 
#ˇ ̋$$$%  ̨% ̇& ̃ ̆ˆ�#ˇ ̋ ̃(#ˇ)ˇ  

	 
 
 
   


    

1

2

3

4

5

6

1

2

3

4

5

6

7

8

2

3

4

5

6

4

5

6

7

8

§ 700.9 Duty to install under a full warranty. 

§ 700.10 Prohibited tying. 

§ 700.11 Written warranty, service contract, and insurance distinguished for purposes of compliance under 

theAct. 

" ° " ' " "



/ 3 - 3 7  6@ 6/

,.8 / . - 



 / 46 ///



2700

-,/ 1 76 / / / 

/

,//



 ,30 7 - /     +,- / 3

0

-

760 0 0 6

/

-3

- 4 3 3 - 3

6 7 7  +, C@ 3 3 -

 ,  0 @ / 0 /2 / //

7  

- 3

7 1

0 

0

7  / 7

/

/











-

7  0 7 5 1  

/ 

/

/1

1

/  /



+, +, 

- -

 /2+,-,  

0 4 /

 , /

 - / 0. 0  7 4  

6 4 //- 60 ,4/7 - 

0 ,

,

/

/

 / / /

/

/  //

H -

7 - 11 - /  7 1 0  0 

20 , 0 -  ,

0

, 7 5







@

- / / @ ,+,-

 7

7

41/    /

/

,333

7

7

C7 /

/





-

0 53 . /    4 .  

 4 8 7 0 ,  1 /



2

2

4

4

4

/ 7







,

-

8 1  7

5

17 4 / 7 /

7

7

7

/

/

7

7

7

- / 4 / -

0 ;EIJADAKALM , . 7 4 /

 0 8

/

/

// +,+,

/

/

-

 7  +, 4 55





6

6

 / /



/

/









/

/

-

.  / 

, ,

,

7

7

,

,

,

, 7 ?8  77 4 7  , 1 ,

: ,

-

1 , ,

7 1

7

/ 0 4

@

































-

1 0 /

7

0 4 7 7 / 7 5





4 /

4

-

/ 7 71 , 1 5

8 6 8 

/

 5. 44 7 6, ,/   7 0 - 4 -

,

/ 7 7









7

7

+, 0

0

/

/

















- 3

,

,

.

/ 71 7 / C, 



1 0 /27 // +,-, /

,

.8 7 / / 0 , 7 /  / / 

- 7 5 5 

- 3

, /   7 7

,

,

/  7 7 7

,

,





  

,

,

�*

+,1

6

O



P



/





Q

,



.



/

R

-

7



-

S

C7.

,



.

-



6

,.T

0

/

U

A

-



.

-

V

/

B

;

0



1

V

-





7

P

,

1

-

-

W

-

2



9

1

7

X

,

4

2



Y

6

5

,

Z

3

7

[

.

3



6



V

,

7

0

T



=

.

+,

W

4



/

.

V

4

-

9

5

\

,

7

4

-

]

6

,.

]

/

1

,

0

W

4



.

/

-

^

7

0

;

6



_

0

-

4

7



.

-

^

0

1,.`a-1

-

8

7

b

/



-

4

5

+-c

9

7

a

4

.

6

1

4

c



7

E

4



/

<

^



7

E

.,d

F

0

e

G

.

+,5

f

7



/

H



-

5



R



,

0



S

-



6

:

,.2









P

/

0

�

4

2

-

Q

/

-



5

8

7

]



1



=

Q

0

*

/



,

V

-

6





-

W

1



/

7

X

;



7

8





E

Y

/

-

2

4



9

Z

I

1

[



,

4



6





J

>



/

Q



7



.

A

f

4





D

/

6

W







A

,

Q

0

K





3

f

.

0



A

V

-

/

.

L





-

 ̆

g

?

7

,

M



h

4



6

E

.

1



/

F

5

2

ˇ

7G



,

4

5

.

4/

3

<

H

2



;

5



7



<

4

ˆ ̇7

.

-

4

/



9

 ̆

5

,.7

 ̋

4

-

-



1

C4.

 ̇

7

8



 ̨

1



6



5

/,4

3

7

1

8

 ̆

/



=

7

+2,

0

@



-

,.  ̃

/

47

 ̋

.



5

 ̇

/

6

5



 ̆

4

0

:

1

-



7

.

7



5

,

6

 ̇



7

/

5

 ̋

-

3

-

8

7

 ̋

,

.



:

3

/

4



7

2

.

6



,

<

0

/

@





2

-

.

/

 ̆

7

5

!

+,7

N



5

@

-

7

-

/4

6

1

2



-

4

,.5

7

4



4

6

,

0

/

8

<

.

4



0

-7.

-

7

:



1

0

C7.

/27

9

-

7

7

9

-

4



/

6

1

A

7



@

D

4/@1

62 :0-?-7,620:+,-,./8,.517-946760./-,6/A J.57-1 /40EFiG,HGEH0:/2*6/;EIJADAKALMFiG,HGEH;/2 -7C758@.57-,:@3 -,./8 1?7=-0945750 760.1@C7-

+420@/62

.

<Aj:

-

7 -,.75= 5@62, 34/8 .38+27.4.1,375;,:@3+,-,.8C@1/=-94571@64.1,3,/40.+40@/ 62,-<-7<,-3110:+27/27-0-.0//2760.@C7--4<4.,38=,45:0-4./,3,/40.?8/27+,-,./0-0-24,<7./Ak0+797-;/2415071 .0/=-763@5/27 -,./0-:-C4C=014.<0.2760.1@C7-,5@/8/0-7C09;-7/@-.;0--7.1/,3+27-71@625@/86,.?7 57C0.1/-,/75?8/27+,-,./0-/0C77//271/,.5,-50:-7,10.,?37.711@.57-176/40.EFiG?HGEH;EIJADAKALMFiG?HGEHA OPQRSTUVVPWXYZ[VTWV\]]W^_^`abcac^defRSPQ]QVWXYZ[QfWQfVgh 

G

G,H ?HD

J

6

=

E

.

7

.

-

F

0

6

.

5

L

9

/

1

7

G

4

6

0

@

-

5

H

C77

,

;

2

5

E

E

7

4



I

F

C4+4

l

-

L

1

J

7



G

/

@

A

2

=

7

6

D

1

0

3

5

H

A

,

;

7

K

@





6

E

+,

/

A

0

7

I



6

L

:

C7.



2

J

M

-

F

,. A

.

D

-

L



<

A

,

/

G

K

7

8

6

-

=

A



H

,

/

4

;

L

6

2

0



-

=

M

3

,



/

7

-

1

F

2

0



A



0

L

=



7

2

*

-

G



-

4

6

?

0



1

+,H

0

4

9

7

;

/



.

4

-

1

=

5

9

1



-

7

-

4

@

0

6

,.1



C72

6

7



0



/

?

4

0

5

.

4

-

-

/

3

7

A

5

8



1

0

.

4





/

:

-

4

8

0



4

2

>

4

-

.

.

4

7

-

1



<

5

/

7

2

5



=

,

?

,

7

3

8

,

/

1

-





6

,./

4

?

<

2

7

-

.,7

C7.

,.<



7

6

/

5

C7.

0

7

;

.



5

/

1



-

0

-

,

@

7

/

:

5

1



=

5

7



-

/

;

7

2



:

-

0

1

,

7



-

@

7

/

6



1

6

.

7

4

0

9

,



-

7

0

.

=

/



4

5

.

0

9

=

3

4

-

,

8

/

,

4



-

0

C,1

/

7

.

1

7



-

.,C7 ,. 6

8

9

0

4

.

6

9

0

7

7

.

/

-

G



,

0



=

3

@

,

<



-

.

=

?

0

7

3

0

9

7

@-

4

1

5

/

H

.

1



7

0

4

5



5

/

.

7

=

2

7



-

,

0

.

,,

-

:

/

4



1

>

+-,



-

7

@

?

/

5

4

.

0

6



/

5

?

-

7



7

8

6

.



-

0

2



+,/

-

,

2



-

1

<

7



-

7

+,-

,.1

94;6

/

-

1

8

-

7

7

,..



0

6

41.

0

/

4

8



0

-

/



2

.

4

/

.

0

7

,

G6HB

C

+

E

4.

@

I

0

4

1

,../



2

J

+,,

0

AD3

@

7

-



4

A

1

-

-

m

K



,.

@

6

7

+2A

6



2

5

L

/

2

,



0

M

4

-



6

-

7

=

-

F

<



2

=

,

C,L

7



3

-

4

G

,



C=/

@

6

1

6

8

.

A

7

H



5

6

A

7

C7.

7

0

p

5

-

.

7



5

-

1

2

/

4

7





0

=

4

q



0

-

+,,C= 

.

=

-/

-

1

7

2

-



6

,.:

3

7

7

0

3



@

;

6

-



/

5

=



0

8

.

7

-



.

0

1

/

.

-

9



4



/

.

o

4

@

2

1

.

7

4

7

0

3

65

.

-

2



1

,.9

0



,

1

4

3

6

@

2

4

8

5

7

6

7



4

1



2

/



?

+,7

8



8



-

0



9

1

/

:

4

2

;

6

-



r

,. 7

7

s



6

2

,./

0

0

4

.

-

5

-

1

+,2

,.C,@

,

C71

/

-

8



4

,

0

.

0-

?

/



7

.

0

/8,

.,.

:

/





2

/

.

1

279

6



5

@

0



7

=



1

,+, 45G

7

0

-





4

1

0

/

:

2

0

:

1

4



7

.

9

0

7

-



.

-



0

/

-

9

3

2

-



8

=



6

,.

?

@

7

@

-





1

4

,./

1

4

2

@

.

=0

,.

7

7

-

1

4

-

-

m

1

:



4

7

0



6

/

5

-

0

3



7

C71



-



=

7

0

7

=

6

:

5

-



,

/

1



:

4

?

4

0

0

7

-

8

-



.

-

1

C.



9

,. 7

E

6

-

F

9

7

L

7

4

0



6

=

G

6

.

6

7

-

7

0

H



1

,.

9

0

1

4

:

,

5



2

/

-

7

n

7

8

5

0



-

3

-



,

/

*

2

?

6

,. 0-;

/0 ,.

-

,9@

6

/

7

2

0

-

-

m

=

7

,

5

-

t1*

,

u

-

K

7

l

.50

7

/

,

6370

-

9

,.7-75,

?38

-7/2=

7

3,67C7-,.=As,-2/

7

1

1

C@7=1

-



9

?

4

7

1



4

<

0

7

.

.@94.

03,t/

*

7

u



K

2

l

7

=

*,-/

1

4

;

.

v



,./+05



/

+,2731

4wAp;,-1-7;=

/2-07

2

849

?

40/73,+/2-7/27 176/4.EFLGH FLG6H;?.,<4.1//84.<,-,<7C7./1AD760.5;1@62=-09140.1,-7 67=/97@.57-17640. EEF0:/2* ;EIJADAKALMEF;?6,@17+,-,./0-6,..0/;1,C,/7-0:3,+;,90453?34/8@.7-,+-4/7. -./8 +27-7,5 76/41@-3,/75/027@17?860.1C7-0:r@.@/20-4m75v-/4637 0-17-9467Aj.,54/40.;+,-,./83.<@,<7 /2,/C=34710 60.1@C7-,6/4.<-,1.,34./276-6@C1/,.671/2,/+,-,.86097-,<-x@-1/2760.@C7-l1 =@-62,1 0:,.,-46370-7-9467457./4>5?8?-.;-,570-60-=0-/7.,C74114C43,-385767=49Ap-7q,C=3;, =-910.4./2 -,./1@2,1;r@70.3,.,@/20-4m5t*uKl57,37-v0-r@1.38t*uKl-7=3,7C7./=,-1;v41 -024?475+27-/27-

=

94670-=,-

-

/1-7.0=-09

=-

455:-70:

- -

62,-<7=@-1@,.//0/2 +,-,./8As

=

24157.0/=-763@7, + -,./0-:-0C7q=-711387q63@4<34,?3/8:0-57:610-5,C,<7 @175?8r@.@20-4m75v,-/46371 -17-946y.0-571 O

G

PQRSTUV4

6

V

/

,



P

=

@

W

-



1

7

X

7

6

Y

5

3

Z

@

[

A

V7T



W

/



2

V

7

\



]

+,]W^-

_

,.^/

`a0-:b

-

c

0

a

Cc5

^

7

d.e

8

f

4



.

R

<

S





3

P

4,Q?

]

3

Q

4/V8

W





+2XYZ7

[-Q

7

f

/W2

Q7f

+,Vgh-,./0-6,.57C0.1/-,/7/2,//275:76/0-,C,<7+,110 

,Hs

+

4

,

.

2

@

,

1

7

/

@

0



-

*

-

C0,. 6

./8

?

-

;

7

v

7

4



,.3

A

6

0

7

s

0



-

?

5

2

<

r

-



1

7

.

7

/24

,

{6m

-

7

w

9



5

1

46K

0



7

/

,

-

+.+0

9

6

4

-

0

6





4

7

.

/

.

8



/

o

1

6

-

p

,

@

0

7

7

6

-

.

1

-

,./

<



;v0

@



,

6

?

:

1

6



7

@

,

0



/

A

<

=

.



j

,

0

.

*

7

-

3



7

4

6

,

6



C7.

5

1

4

;

7



5

0

E

1

4

3

I

/



5

1

4



J

1

0

,..



3

A

+25

D

;0

A

4

K

.

/

-

4

2

6

7

A





C,.

2

7

<

E

-

@

F



3

E

,

<

E

8

/

8

-

7



a

N



5

@

d

7



-



@

C7. _

4

0

1

.

a

9

5

|

4

4

5

}

7

6

W

7

/

-

1

=

4



0

1

-

C,0

/

.

4C4,

9

1

/

4



8

7

5

,. 3,

C73,+ 1

5

6



/

-

7

0

2

7

/

9

<



1

7

/

/

@

2



C06

3

,

7

0

<



/

1

.

7

7

1

/



5

,

/

-

0



/

:

?

:

@

6

7



8

6

/

5

0



1

/

-



2

.

0

-

8

7

1

:

5



@

1

4

7

3

.

C7/

,+1>

1

.

@

/7-

4

-



/





4

,

G

0

.

-

4

1

.

0

.

6



6

,

1

5

7

3



@

A

@

:

0

z

0

5

:

/

-



.

4

7

1

C.

7

4

;

<

/



2

7

0

/7

q

:

2



-

,C= 7

6



+-r



,

+

{,1

4

-

@

3

4

7

,

<

7

/



3

.

7

.

4

/

1

8

.

@

/12

0

7

.o {011~,-,./8*6H12,3.0/?60.1/-@75/04.9,345,/7;4C=,4-;0-1@=7-175 ,.3,+7.6/5?,.8D/,/7:0-/27 =@-=0170:-7<@3,/4.</27?@14.7110:4.1@-,.67A~2437/2-771=764>63,+1,-71@?N76//0,17=,-,/7=-09410;/27 
	 
 
 
   


    

§ 700.12 Effective date of16 CFR parts 701 and 702. 

 F  L L

 K  Z  

M OL I F  LH F T H F IH O T 



LM S H FFFHHF KKK T K H H

H

T I H F   

T

HH F P L ] h  P



JF   F P F 

F

S T QZ K H

KH  KK

K

T

T

P   I TF [  U   T HHF T H 

H O HH 

O

O

 JFJFT

T

H

H





JF H

H

E HH F 







H

 







W

 F H  LT

F JF H F

HH H  P H T   I M FH  K  HI



Q







L

L





L  O L ZH H I K H KK

O  O

 Z    JI  L

 T Z F 

LUFMMLT  H Q H  FIO P b K

HH Z   FTP  M

 F



T

T

P



F

F

F

F

T

T

T 



F

F

 P OI HL T 











 

W M

L F F F JS LKY ZFJ[ \]^]_ 

H  H L 

H T I F F

F 

F

T

T





F

F





EH 

H

F

 

�p

[qr

jIZ

O

u

Z

lTS

L

L

hGU

K

K

X

P

h

F

O

i

K

H

T

S

I

F

h

O

S



Z

K

d

F

O

H



\

Q

L



eIU

c

F

T

K



T

]



JSk

L

I

jLp

T

b



t

I

G

P

q

O

O

K

H

^

I

P

H

L

T

O

f

H

F

K

K

F



s

lIO

L



O

I

W

U

H

I



K

F

X

eQ

U

Z

T

PbI



U

F

r

P

F

K

O

W

b

K

f

H

F

I

I



f

H

T

W

K

Z

f



L

b

m

f

h

H

P



Z

F



Z

D

Z

E

F

Q

H

E

L

F



P

P

Z

M

K

O

O

[

L

O





K

S

T

K

P



Q

L

O

H



E

T

H

P



K



I

F

T

L

Z

I



K



K

U

O



H

O



s

P

F

S

�

O

L

I

T





K

L

U

T





I

F

M

L

[



H

H



P

O

F

Q

E



K

P



f

H

F

F

O



L



V

JSJhL

S



K

T

M



I

Q



F



T



D

O

K





F

Q



E

Z



X

E

P



[

F

S

F

K



^

F

O

W

U

I

O

H



^E

Z

S

H

F



P



L

F

L

T

Z

K



Z

 ̆

f



K

H

X

H



P

E

b

E

L

I

HI

F



T

K

E

ˇ

O

f



O

F



F



F

n

]



Q

[



U

H



c



S

M

T

I



F

]

O

ˆ ̇K

H

Z

Z

P

p



 ̆

K

F

H

g

H



E

P

 ̋



F

q

b

E

L

F





O

 ̇

F

I

M

O

 ̨





K

P

jI

JFE

L

Q

 ̆



M

]



W

X

L

P

Z

c

K

L

]

O

 ̃

M

S

X

K



S

p

 ̋

O

t



 ̇

T

I

L

I

q

 ̆

O



W

K

JF

L

F

HZ

k



M

jLE

L

F

 ̇

H

M

E

h

 ̋

f

U

H

 ̋

F

O



E



T

Q



O

m

F

L

L





lI  

Z

KS

H

L

^

L





K

]

H

H

 ̆

T

O

a





I



P

P

S

!

K

u

b



H

L

h

I

f

G

T



W

Q



h

P

m

T

i

Q



F

U

Z

I

h

H

d

o

H

O

F

L

\

Q

^

O





c

P

S

[

JUF

]

Z

F

T

p

H

b

K

g



P

I

I

F

Z

q

K

P

V



F

T

I

^

Q



K

L

M

H

Q

T

T

E

L

]F

J

a pZqm

H

Z

e

e

E

L



T

L

O

F

K

P

F

S



H

I

T

W

F

b

X

JUK

P

T

Z

JF

F

eIF

F

W



JFI

Z

H

L

T

F



I

K

H

O

E

K

H



T

F

eTH

h

I



f



v

Z

Q

^

H



P

[

H

F

P



O

S

S

V

F



H

K

JFQ

P

L



H

eIF

P

H

L



T

I

T



K

H

F





E

T

L

W

F

I

f

F

M

w

K





m

eTS

H

E

P

Z

F

I

T

P

O

F

H

JSJFP

[

F

Hf

K

[



O

K

H

F

eIE

H

H





U

P

JFL

T

I

Q

M

T

T



k

I

H

U

E

LI

F

H



M

T

f



H

E

m



f

P

E

K

Z

KF

H

Q

O

L



H

[

F

K

E

I

V

Z

kOK

H

P

P

S



L

O

I

H

U

P

K



K

L

L

U





K

]

M

W

I

P



O

c

F

H

X

E



]

TOF

p

M

g

h



F

[

O

q

JFI

p

F

m

T

Z

X

q

H

K



I

P

L

H

P



T

K

K

L





p

[

]

N

W

F

c

P

q

X

^

H



eFI

]

p

H

a

t



q

F



u

^

I



K

]

h



G

O

a

I

h

S





i

u

O

U

h

S

G

d

U

W

h

P

\

U

i

F

c

W

T

h

P



F



]

L

d

T

p

M

\



g

I

c

H

q

K

E

p

]

m

Q

F

p



q

t

I

Z



q

L



L

h

Z

T

K

m

L

p

O

K

K

N

S



O

q

I

^

S

X

[

JFT

S

F

T

H



F

U



T

M

h

L



L

D

T

Q



E

P

K

H

S

P

O

O

H

Z



e

M

HHE

P

L

WSZ

IE

F

OIHPMfEF[IOPOLMHEF[ITXIKHFOPIOFTbPZFZLKHTIZHhx FnIJUWF^I IXTFFJFKeEPZEZ WOLTOLJFZLOPQTIHPLK PKIQQPHPLKHHEFUSTZEIOFUTPZFLMHEFZLKSJFTUTQS ^LTeEPZEPOF FTFQPKHLOLJFQIHFIMHFTHEFUSTZEIOFLMHEF ZLKOSJFTUTLQSZHHLeEPZEHIUUWPFO^P OFTbPZFZLKHTIZHhmKIXFFJFKHeEPZETWIHFOLKWfHEFUFMLJIKFLM OUZPVQWFbWM JIKZF^LTHEIHEFUTLSZPOMTFFLMQFMFZHOPKJIH PWLTeLTzJIKOEPU^OIOTPZFZLHTIZHh *+,-./01m

L

J

1

K

+

I

M



F

2

P

I



K

3

T

X

F

H

4

T

Q

5

F

K

6



F

I



I

1

JFH

K



/

H

Z

2

E

1K

F



7



I

H

8

P

K

L

JF8

Q



2

U

y

9L

F

L:

T





M

9

P



L

K

O

;<T

O

I

JU

WFF

=

U



Z

>

I

F

H

<

K

P

T

L

>

Q

PLK



9

ePQ

?

O

P



Z

H

F

@

E



T

A

Z

L

b



W

P

-

F

S

Z

.

I

H

F



K



Z

O

+

P

E



K

,

I

I

X

8

K

T



,,X

Q

I

F



K

eE2



Q

H

3

L



4

P



K

H

56E

O

E



U

F



,

P



F

O

A

Z



2

L

K



H

,

K

L

PLA

O

H

K

1

S

I



B

JFL

K

C

M

S

IT

K

^U

Q

POT

F



L

T

I

H

Q

K

I

S



z

F

Z

P

n

K

HI

X

L

JU^

b

UFTWL



F

I

JPLO

M

U

O

OFS

Z

^LZ

PVE

T

F





I

I

Q

{TOU

FTbLPZH

Q

P

F

L

L



K

Z

M

L



ePH

K

PJFH

H

T

E

I

T

^

Z

FHhOb

U

F

F

K

Z

eEHHF



K

I 

DFGIHJFKHMNIOPOIKQRSTULO LMHE VKIWTSWOUTL WXIHFQ `a^UTLbPQFOHEIHUITHO`c]IKQ`cdLMHEPO Z U TePW[ZLJFFMFZPbFLKFfFITIMHFTEFQIHFMUTLJSWXIHPLK^Y ZFJ[ \]^]_`ghDEFiLJJPOOPLKPKHFKQOHEPOHLJFIK HEIHHEFOFTSWFOIUUWfLKWfHLeTPHFKeITIKHPFOLKUTLQSZHOJIKSMIZHSTFQIMHFTYFZFJ[FT\]^]_`gh 

#ˇ ̋$$$%" ̨%° ̇&" ̃ ̆ˆ'�"#ˇ ̋ ̃("#ˇ)ˇ  
&ˆ((() ̇ ̃) ̨+ ̇!ˇ ̋� ̇&,ˆ  ̇&.� �

	
 
 
 
 



 
 
 
 
 	

Title 16 

PART 701- DISCLOSURE OF WRITTEN CONSUMER PRODUCT WARRANTY 

TERMS AND CONDITIONS 

Authority: 

Source: 

§ 701.1 Definitions. 

' * ° ' °- ' '

   

‹› S

„ −

9

98  V 8

  WX  6 V 10 



  9 91 

1

63 9 SU ? VV4 0 3

2V 43V 19  1 9 8 SU  3 8  8 > 1 3  ^ q 3





88 4 H4 



8  88996 H4 U  1 0> 9 8    90 6  2 

V

066







69 8  4 9  11



9 24V 8

8

U9 V  9  H9 

8 > V  9 4 

1 1 W q V 6 9 4   8 3

3 V

G0

3

 V V 9

WXQ924

0 6  3 7 9 H9FU VV 8

9

9

�

J 01234506780839:<28>?48941>:ABCDBADA:EF0839:G4134184H96?9?:ABDIBADA:E —– 013>1=V9>aV08896N>61=H9VtV>?=S8a4VV4685F9VH146?N>6?080>61 TD:E:‰TD:EO “

TMffŁfŒTMŠŒŸfŽTMfŽıŽŁłœTMŸšŒŸfŽTMfŽž /

 ;= �@� ̆ˇˆ ̇ ̋ ̨ˆ ̨ ̃ ˇ;! ̨!ˆ  ̨# ̇ !$%"ˆ!# ̨!#ˇˇ ̨!ˆ 

: EM EACD 4 O R

 C

ƒ

„

⁄

‹›−− /“

− / ” M ‘ a ’ ‚S

9

G6V

>

~

0

2

6

8

9

0

V

8

6

E

0



>

V9G467

1

0

@

E

1

V

8

4

V

6

4805>

86

9



V

S

H1

DIEK 9

4V?E1E 

DPQK;LD:ER

N

</9SAE:6<

?

:AI

C

T<=6311>8U9VG0196>89?E W

W

4

j

SXXY

k

v

@

S

V9

>

Z

l

>

q

4

V

[

m

HH9 w

3



n



^

\

2

[

9

o

]

V

m

p[>

1

^





x

2

V

>

H9S

9

6

y

q

0



V

4

r

8

q

4

3

5

q

y



<

6

>

l

m

@

G01

V

s

4

^





o

z

0

H08

8

6

U

]

U

H9?

9

^

>

3



=

5

H9=

_4<

1



4

>

8



6

V

4

0

9



7

1

4

U

6

7

{

3

>

1



4

=

=

=



V

4

1

1

?

>

6

9

8

6

5



U

>

4



`

8

>



V

_>GU4

9

3?6

9

7

1

9

2

u

0

1

8

=

S

j

U



3

V

3

a4=

9

2

?

V



>

2



9

0

1

8

V

?



9

4

V

0

16



>

>

1

8

W

5

0

>

3

6

9



4

P



S

3

4

5

9



3

2

=



?

8

@

V

?

4

>

9

>

0

S

V

V

6

2



4

U

2

7

3

9

=





V

F

4

?

8

V

V

5

6

2



4



5

>

GU?

V

1



9

0

9

6

=



0

N

1

S



8

>

U

>

4

HH0 

@

0

2

1

3



9

8

V



U

>

?

0

0

2

E

1

1

9

t



1

8

2

V

0

8

4

>

>

j

5

V

6

?

=



8

0



E

=

6

8

b

9

H2S

89?

816

0V



6

?

GU>



9

c

S

?

9

>

0



S

H9HH9 8

U

>

4j

6

V

8

9

V

d

4



S

2

S

9

=

8

8



4

V

<S:

6

U

K

?

4

9



L

GU?

19E

8M

?

>

0

E

S



N

1

>

U

E

>

V

A



3

1

0

9

6

C



3

6

1

5

D

>

8



:

@

4

V

>

<H43

e

V

9

f

?

g

3

0

e

5

6

h



=

4

i

1

6

9

5

? W:Xd

1

H4=

6

2

5

8



2

9

GV3

V094

0

V

38

9

>

6

V4G>

|Vj=V}5

H49V8

GU0

6

>

1

6

U

0S>0

U

2

@



V

0

@

1

9

4



3

S

?

4

9

8

>@91

V

S



GV8

>

@0

8

V

U

996>

24

VV

8

>

=

H0V93H9>19@89

U

8

9

4?

H419

2

09

8

6

S



V

S

0~>

4

9

6

3?>

6



V

9

3



9

S

G>c

8

9

0>3

V



6

}

>

H4

@

G028

9

6

U

V

1



@

8

U

>

0

V

9

2

H4

1

4

4

6

3

?

9

S



9

4

>



|VH1 @

>

4c9SV>

46

>

1V2

=



9

H9V

S

>

0

H0~

V92

1

?

V

9

>

21

?

9



=

8

V

U

S

0>4

8

?

8

j



1

5

>

=



@

4



S

8

U

0H9< 

W

?

9XX�†

:

W

p

A

:

[

K

Xr

p[L•wE

[

d

>

>

1

j

M

s

s

2

6

V

4

E

z

N





9

5

1

x



8

H94

E



S

0



=

y

1

}

A

0

0

6

~



V

9

C

>

<

q

4

?

S

y



D

@

>

6

4

9



m

O

8

1

V

U

^

W

0

8



z

>

4

GU9

4



6

X

H9}

V

j





1

4

0

V

0

6

4

9



S

6

1

7

V

4

H9U

?

7

9



6

9

0



4

8

6

A

1

c



0

@

?





C

6

9

GV>

4

0

D



V

4

V

6

j



R

8

>

0

3



9

U

8



0

X

4

@

H20

8



<

6



G90

S

8

0

6

7

U

6

8



0

9

3



8

>

0

S

U

9

@6

>

9

?

>

S

6

G0

4

=

>

G46

3



>

6

1

9

8

G0?

U

6

=

S

9



2

V

8

6

4

0

V

S

9

2

>

8

7

8

1

3

4

6

0

0



8

2

>

9

4

}

5

G09

V

S

6

0



6

4

S

8

G07

V

0

8

6

>

U

0

<

1

8



?

6



GU>

0

8

U

6



1

U



4

1

7



9

8

8

0

=

U

j

U



S

=

1

S

9

=

9

U

6

4

U

5





1

G4?

3

GV9



9

4

2

V



3

V

j



V

0

9

@

>



5

V

>

M

8



?

4

j

9



V

8

4

=

6

6



5

2



S

8



1

8

>

4

=

9

8

=



|VH4 V

V



1

0

2

2

3



6

4

9

=

2

>



G3

2

8

9

1

U

0

2

9

S

9

W

3

V

8

4

1

0

8





1

9

0

>

1



{

>

V

c

@



6

H>8



9

>

4

U

<

6



@



9

2



S

8

4

?

V



>

8



>

0

8

U

S

~

6

U

H0>

4

9

1

4

8

6

?

=

6



1



H99

j

V

=



9

5

>

H9S



V

U

V

1



4



2

9

=

2

3

V

V

9

S

6



V

>

2



8

>

?

>

0

?

V

>

?

9

>

@

=

6



V

=

?

S

8

1

S

=

4

=

8



8

E

S

}

:

S

@0

8

U

D

6

4

8

O

7

0

2

>

3

W

1



V

4

j

V

>

8

X

9

?

>



@

4

S

=

=



>

6

S

6

?

H98

?

E

:<

9

V8

D

1

9

8

R

2U



4

>

9

0

V

@

8



<

8



V

>

U

9

9

@

2





8

d

3

U

4

S

9

S

8

9

<

< 

W

A

CXQ

W

9

0X2

@=346

S

?

9

‡H9u

G4S

6

9

8

2

<4

8

>



6

8

V

U

8>4V

8

081

U



9

=



6

G44j3V

9

46>8>2VH4>c0?5

9

6V>

9

8

2

93439SS

9

8

H9V9@6

=

8

6

4?6

=?6

V392114

{

0V016>8S>HH9VS04352V4S80S4j39>VS466>8j980H935 W@X...

S

o

>

r

6

r

1

•

=

W

w[H90q

X

V1F

H4E

U

4

9

6

?



1

S

9



>

4

<>6

1

V

5

=

2H99V1V>

016G09673046

798?

>

046

S

8SU92j8=

1

1

=

0

S

6

U

9



1

V91@



=

>

6

@?H4E}0674S>61=H9V2V>?=S8?0V9S835>V06?0V9S8354c4034j398> 
&ˆ((() ̇ ̃) ̨+ ̇!ˇ ̋� ̇&,ˆ  ̇&.� 

	
 
 
 
 



 
 
 
 
 	

§ 701.2 Scope. 

§ 701.3 Written warranty terms. 

' * ° ' °- ' '

   

mn q _Q _Q  \ ZV  QQ[[[Y Y  v 

VZ[V RY 



[Z X `Q 



WQ RR  d  T R

T

[ Q  Q  XQ VZd [  [cPP

\ W QR b W  W R

V VZ  W R

R R

v

R P Z  R

YZ  RR R

R

R

W

W

RRR Q X R

U

 Q





V 

V

Z

Z

W

W

d

d







X

X

[

[







Q

Q





Q

Q

P

P

Q

Q









aVaV Q

Q

Q





nn–P–PQ

Q



R W R UY W V X Q  VZ U

R R Z R Z[ W R V Z  UU _Q_Q

`

R U  RR

[[ P W X W R U  X





 Q WWZ R

V ZZW R

 Y





b R Z 



W Y WQ R  Q XW  W Z R [  QX Q

QR Q

Q

Y [ Q Q Z Q

Q

b UY X X W







ZV

V

Z

U

Q R

V

RR

W

n‰ R Y T R W   Q 

Q

Q

Q

R X

Y  Q  aV Y

Y U R R Z 

 VV

Q

W  VV R X Z  n _Q_Q Z W [

[

Q

Q

Q

Q

Q

Q

Q





X X W R

 [ YWQ WY Z Q

W Vb  Q  Y

aVRR Y Q X

R Q

VZ  QQWQ VV[Q

RRRR Y R 

R

R

Q Q YYYRR



Z

Z

RR 

Z

Z

 _Q 



Q

Q

Q

  V Q   _\ R WQ R

U

n W [ Q[ _Q W

 [[







Y U VXY Z  X  R 

� S oprspturvwv VZ[VZ

d







Q



R

[�

Y



Z

QSSQb





XZ�WPQ

 ̆ˇˆ]T ̇ ̋ ̨[Xˆ

Z

 ̨ ̃_V ˇ

x

!

XZS

 ̨

V!ˆcZ[T

_Q ̨#R\ ̇

R

Yb 

TcWh!$%"ˆ!# ̨!#ˇˇ ̨!ˆ m

m

m

P

X

�nnnyp{•

c

V

j

z

Y

\

q

WVq

Z

\

uW

v

|

[

U

†

Q

X

p

r

c

T

w



q

U

}w_Q

V

s

u

]

z

p

aU

v

t

Q

v

R

W

w



_QY

\

W



Y

z



R

Q

Y



s

W

Z

V



b

P

u

`

Z

†

T

Q

Y

[

w

c



R

\





W

c

V

‡

k

R

Z



Q

Y

V

p

]

d



b

Z

V

T

[v

T

d

S

p

T



c

V

Q

\

q

\

W

X

R

Q

u

k

Z

\



...

m

V

R

[

U

Y



X

Z

_QW

Q

W

Y



b

P

W

R

Z

P

k



Q



V

_VQ

W

R

Z

Y





W

aVd

[

P

aPZ



—

V

Y

T

Z

W

R

`

P

Y

V



V

`

Q

_Z

Y

c

R

W

W

R



Y

T

[

\R

T

R



Q

c

W

R

P

k

\



Q

Y

\



R

Y

[

Q



R

Y

]

Y

Q

R[W

U

b

X

P

Y

S



T

Y

Q

Z

V

c

`

R



W

aPX

R

\

Y

X

Q

[

Z



R

Y

W

[

V

R



U

Y

V

X

Y

Q

[

Z

`

Y

Q



[



W

aPR

Z

P

`



W

T

Q

X

Y

[

W



R

aVU



Q

S



b

XZl



b

R

]

Q



V

W

T

d

[

P

Z

R





Q

X

W

Y

Z

P

d



R

Y

S

h

Q

YR

WbQ

P

`

XZR

Q

_[V



R

b

[

R

T

d

W

R

Y

Y

c

V

`



Y

W

S



X

[

T

Y

XlT

R

Z

Q

[

c





Q

Y

P

V



`

Y

aVaRV

`ZW

X

P



R

X

W

Q

_\V



Z

Z

]

W



T

d

U

aVX

d



Q

Y

b

R~

Y

T

[

V

R

Z

Z

]



b

aRW

T

d

Q

[

h

R

X



Z

W

V

Q

\

Z

[

\



[

aVUXn

c

YV`

]

R



V

UQZWd mf

_YR

R

WPWVZ QR[PQQWkWVP



Q

[



X

\

Z

V

S

S

U[YP

Z

Q

aPWaXXcWPW\P

R

Q

X



Z

aVWXZSV

Y

ZWd]WYQ

W

ƒ

P

W[]

X

Q

b

S

Q

X

[

Z



[

Y

⁄

`WPQ[PQWYRaPQRQWPQaVRVZWdX[cY_\RX[QbY` 

/0123415m

m

6

›

‹

6

n–P 78aVb

9

Y

:

c

;

Q



R

<

T

V

Q

5

_QZ



7W5

P

d

Z

=

Q

WW

>



Q

aVY

?

ƒ

Z

7

W@



]

aPR

A

V

Q

@Z

S

X

B9c

W

XZd

P



[

X[h

W

C

P



D

Y

X

Q

Z

9

Z



c

D

aV

U

V



T

@

Z

b

E



R



Q

−

6

V

Z

b

1

Z

W



Q



W

V

2

d

R

[

3

Z

WQ



\

0

W

ƒ

V

F



W

–QR

>



W

]



F

Y

Q

F

]

`

S

7





V

X

[

G

Z



X

H

U

W

[

V

Q

I

⁄

J

R



S

Y

FQ

R

1



R

b

7





b

X

F

[

Y

1

\

c

5

UVT

?

d

_QKQ

6

b

5

Z





Q

W

2

k

U



3

Q

[

c



T

4

W

c

<

RYP

4

Z



4

V

X

=

c

[

7

V





V

L

U



9

d

T

k

M

[

XEZ

Q

;5

V

c

?

U

Z

Y

7

b



[

F



Q

c

1



V

5

\

R

4

R

Q

Y

N

_VƒX_XZ

W

T

d

V

WUY

kWWP

PQ\UYVc

S

V

Q

W



X

Z

Y



Z

[



T

aPcPQRQWPQ

OPQRQSTUVWXZ[XZPX[\RWQ[WV]U[PR^TXRQ ZW[`YRaVR WYR[`YRbX[cUY[XZSWPQWQR_[VZbcYZbXWXYZ[Y`aRXWQZaVRVZWXQ[YZ cYZ[T_QR\RYbTcW[VcWTVUdcY[WXZSWPQcYZ[T R_YRQWPVZefghiih mVn‰

cY

d

Z



[

aVT_QRVRZ

_YWYRR

aVQWPR

Z

W

e

XZfS

ghWi

Y

i

V

[cP

Y

VU[cTU

_QVRUd]

V

d

Z

_QbcV

Z[\

Y

X

`

c

VT

Y

aRT[X

U

W

d

Q

bZX

aVcUYR

[

VZXW

Z

d

V[cX

Y

ZS[U

T



_QbYcRT\

_QRYbTW

c

XWZ

V

[cX_\WTVUQdVcZ

Y

b

[



W

R

XZVS

b

WXP

Ud

Q

T

m

m

m

f

‹

“

Z

nbQO

O

R

aVY

aVW

[

P

P

aZW

c

Y

Q

Q

Y

U

[



Q



R

R

Y

X

\

V

V

Q

b

V

Y

Z

Z



Q

R

aP



X

U

W

W

Z

Z

b

V

d

d

T

W

W

Q

k

Z



R

W

c

[

X

S

X

Z

d

Z

P

c



T

c

U



S

Y

X

W

V

U

_XX

X

T

`

\

P

S

W



b

P

W

Q

W

P

X

X



Y

k

Z

aV







b

W

Y

Z

W

S

P

\

R





W

V

Q



W

R

Y

V

Q

P

_R



Z

`

V

R



l

W

b

Y

Z

P



d

Y



X

Z

W

X

U

Q



`

b

Y

Y

Q

W



Q



Y

W

aX

R

R

_[Y

P





Z

R

aX

\

X

Q

Z

W

S

V



X





S

aP„

aVX

R

Y

U

Z



W



c

R

Z

X

V

W



Q

V

X

Y

[

U

c

[

W



R

Q

_[

W

c

X

V

P





Y

R

W

\

Y



l

Z

W

V

Z

X

P





c

d

Y

aP

d

[

⁄

`

T

`

`





[



aVY

_QX

\

Y

Z



R

W

R

_`



P

Y

Y

Y

R

Q

R

b

R



V

W

\



_VP

aV\

Z

T

c

Q

R

R

Y

W

d



c

W

aR[



l

X

R

P

W

k

Y

V

X



Q

b

Y

V

X

Z

Z

R

Q

[

_

W

—

W



⁄

Q

Y

\

Z

R

R

V

c





Y

R

aXY

aVR

__Q [

Xk

U

[



Y

R

\



V

Y

R

V



Z

W

c

d

Z

P

W



P

d

c

Q

`Y

Q

R

X[aXR

R

V





k

Y

Q



c

[

X

R

ƒ

`

W



Q

W

\

b



Q

R

U

R

X

X

Z

Y

_X[

`

b

l

W

Q

X

X

Q

W

c

R

b

Q

b

[

b

Z

k

k

k





X



W

Y

V

`

W



Y



`

R

Z

W

R





P

c

Y

b

\

Y

_k

Q





aP_\Q

R[

W

Z

P

Y

`

Y

Y

Z

R

Z

[

R

Q

\

c

Q





T

Y

Z

Q

Z

R

W

Q

V

W

c

P

[

c

]

P

Q



Q

Y

R

UX

R

[

W



d

P

Q

\

V



V



Y

R

R

b

Y

Z

`

d

V

\





W

`

W

P

Q

Y

Q

l

R

k

R

Q



W





V

X

R

c

aRQ

d

Z

U

[

V



b

c

X



R

c



Y

X

W

W

„

Y

Q

P

Z

c

l

[

V

Q



T

W

W

R

X

_QX

Q

_QY

b

Z

R

k

m›n‰

]



d

[

VWZ

W

b

Q



_QaPQW

R



Q

Y

Z`Q

aPcQV

[[WV

P

R

Q

d

aV`YcRVUVZ

R

W

X

Y

„caXVWXYUZ

b

k

Y

Q

XƒZ

c

W

U

P

T

Q

b

Qbl



Q

`RZW_Y`W

VPQb

aVQ`QcR

W

V

k

Z

_VWd⁄U`TZcWXYZYR`VXUTRWYcYZ`YR_aXWPWPQaRXQ mgn‰

\

V

X



Q

[

c

R

d

W

U

X



T

Q

Y

aVb

\

b

Q

”



]

Y

[

d

R

V



”

Y

[

P

ZWP

Q

d

Z

Q

\

Y

R

Q]

_Qƒ

UX\S

U

V

m

W

[

Z

X

n

T

V

Y

Z

R

W

Q

`

X

k



Y

_QW

XZPc

YZ

U



T

aV`

W



b

W

Y

P

XZ`

Q

R



S

aV\

WRP

W

Y

Y

R

c

V

R



m

Q

\

Z

[

b

W

n

d

T

R

k

[



W

R

b

Q

T



S

Z

aPR

[

V

W

W

P

X

Y

c

Q

P

Z

c

R

⁄

U

aXW

V

P

[

Q

W

[

P

c

—

Y

O

`

Z



P

\

[

Q

T



R

_V[ZR

U



X

[

Z



P

V

S

Y

T

V

T

W

b

P

Ubb

Y

`Q

X

Y

‘

U

[

Y

b

m

a

Q

W

[

Y

X

n

Z

\





Q

Y

`

R



`

b

P

Y

Q

R_



aVWYY]V

W

Z

V

X

ZWR



d

\

m[Q

Y

n

R

]

k

`

VU

Y

XSR_VV

b

W

’

X

YR

c

W[

Q

P

hYO

`

PX[ m‚ −Z

c

Y

Z

Y

V

Z

`Y_Q_\aVR

V

_VZ



U

Y

X

R

V

W

R

V

d

Z

X



Z

W

Y

Y

c

X

W

Z

Q

]

d

UQ

U

R

aXX

\



Q

SVZ

W

R

\

P

W

`

b

X

Y

Q





\

W

c

R

Z

P

V

_VW

[

Q

R

XZW

kSV

TM

Z

b

Z



i

c

W

b

P

Q

›

R

’

Q

⁄



Q

Y

Y

V[

`

R



[



l

W

V

V

P

Y

WX

U

`

[

Q

V



U

V

]

[

Q

Z

T

\

U

d

X

]

P

W



d

Q

c

Y



_\P

Z

Y

Q

`\



V

Z

U

W

Y

Z

T

d

d

R

_]

⁄

X

Q

Z



`

Q

Y

Y

R

R

aP_VbQ\X

U

c



V

b

P

R

X



W

c

_Q\

Y

T

Z

Z

W

[

W

T





Y

_QQ

`WW

R

P

U

[

Q

_VaVZ

d

W

R

TV

_Q[

Z

Q

WY

c

aXR

P

RV

W

Q

P

Z

[

Y

X

\

[

T

Y

_W

Z

c[

Q

P

X

U

]

V

Q

U

R

c

Q

S

W



Q

`Y

b

W

R



Y

]

W



d

Y

P



]

Q

WP

W

\

V

Q

Q

X



Z

aVR`XY

Z

R

`

R

_

Y

V

R

Z

V

_VW

Z

Y

c

R

W

Q

X

Y

Z

Z

` mTMn‰

f

j

Z

i

d

f

_Q

U

Y

X_X`Wj

P

V

W

Q

V

W



X

‰

W

Y

Q

c

Z

W

[

k

b

fY

Y

g

Z

Z

fW

Y

P

h

W

j

Q

V

h

b

Ł

U

T

h

Y



R

‹

aV

›

W

U

X

i

X

Y

_Xf

Z

kW

Y

Vc`

W



c

X

Y

Z

_\[

U



X

Y

Q

V

b

Z

aVP

XQYb

a]RVU

d

Y

Z

WZ

P

X

S

Q

[



V

`

k

Z



Y

b



X

U

_\[

Y

c

aXUYU

Z

X

[

Q

S

Q

b



b

[

aV

W

Y

V

Z

WQ

R

W

V

_QP

Z

Q

W



Z

d

`V

W

U

—

V

c

[

Q

W

Y[k`





[

WPYQ

WP

aVQVR

]

V

Y

Z

l

W

Q

dVUX_X[\WR

V

Y

W

l

XYXbZ

Q

_VbXZd





[

Z

Q

Y

c

WWV

XY\Z

\Ud WYdYTh 
	
 
 
 
 



 
 
 
 
 		

§ 701.4 Owner registration cards. 

5   34 2A2 >4 > 3 8

0 3  7 8   73  2 2 



    

8

54 



 307 448 ? 2   >

>

5 3>6 ? 55? 5 2  ? < ? 3  0 2 4

?  0 B 

: < >

ln?  <

3



? ?

? 8

4 0 4 0  0 54 ? @ ?

?   ??  G2 ?  3







9494 8 ?

3 7 8  4   2 

4

 

�  lmno

@0/

8

7

>1>F

80

122

9>3

;

4

<

7

3



>

/

8

B

0

=

3



7

4

5

>



3

0

0

2

4

7

?

5

3



5

2

6



12;

0

0

<

@



8





=

0

7



0

5

?

3



C

3

>



8

0

9:>



4

1>7

8



�

0

14>

3

<



4

9:



3



>



F

3

0

14

:

77



2

0

5





F

2

3



0



;

D

4



7

<

2



G



8



?



G

=

<



2

8

5

0



8

F

>

>

�

1D

2

0

3



@

0

7







5



F

>

0

 ̆

=

7

0

?

ˇˆ<

2



=

8

:

6

 ̇

>

H

1> ̋ ̨

4

9>ˆ

5

343

>:



7

3>

<

0

3

 ̨:

>

7

6

 ̃

2



2

0

57

@

ˇ

3



4

>7

3

8

<

2



!

0

>

126



?





2

<

 ̨

7

0

!

3

7

ˆ

4

?5

8

2

0A?

=



=



<

>



?



0

2

7

7



6

 ̨

3

5



#

>

4

2

7

8

A



 ̇

G

6

=

4

2

?

147

4



3

B

>4?

B



4

8

2



!

6

G

5

$4

:

C

14

4

%

l4<



n

<

"ˆB

l

0

p

2

1Gn

5







0

C!5

@

4

#



0

3

7



:



32

>

:

 ̨

5

6

2

!

5

#

D

4

2

ˇF

D

<

ˇ ̨

0

3

!

>

:

E

0

ˆ

2

7q

lDns

2

9

v

lr

4

1Dw

:

x

n?

>

4

y

<

B

8

z

:

o

2

`

?



15U

I

4



5

5

`

G

:

3

3

4



:

4

>

I

C

5

3



3

5

2

:



2

94

2

12l

4

124

3qn

8



5



7

?

l

l

7

4



t

t

3

0

3

5

7

n



n

?



>

3

I

7

<

3

F

>

:

7



0

3

B

?

5

:

2

7

0

>

>



2

3

E

B

=

6

4



2

7

B

@

>55

0

7

:

4





F

8

7

5

8

l

0

0

r



9>>

=

5

n

?

=



5

0

2

5

7

?

=

@

G

G

2

B



2

?

2

3

5



2

8

:

6

<

4

?

5

>



>

7

5

2

D

J



B

A

F

<

7

5



=

=



2

3

8

4

:

4

2

<

?

3

B

2

?

>

>

0

2

6

4

q

7



8

G

D

?04

F

>

5

B



?

:

G

:



3>4

3

2

5

?

8

4

5

C7



4

B

=

G

0

7

?43

0

6



7

G

D

1>F<

:

2

0

2

5

4=

>

0

l

G

7



4

14@

G

B

n

38>:

?

<

F

2

4



G



4

D

A

8

8

4

8

5

=

2

<

0

4



2

9>

8

:

>

123

4

F

3:

E

0

7



2

?

3

2





0

G

0

5

3

2

G

?

:



?

2

@

2

<

0

?

@



3

?

?

=



14>

3

B

7

0

:

6

57

3

>5

3

@

<

4





2

9:4

32<12:

>

0

<

4

7

:

?

7

5



4

E

3

=

<

5

4

123



?

0

2

F

?

@



>

@

5

B



?

G

0

3

2

>

?

1<

7

0

5

2

6



/

?

=

0

4

3

<

@

4

8

3G

3



:

2

>

0

5

2



8

3

>



6

0

<

G

2



F

?

/

0

@

02

3

6

4

<

7

=

3

3

2

<

>EH

3

2

u

C l

t

{n35

<

:

=

>?<

0

:

=



8

B

6

4

:

>

3

5

>



0

l

<

r

7

80n

C5

0

4

=

7

@?

6

3

2

:

5

>545?22



<

G

3

?

>

0

0

E

7

>



6

4

2

?26G

@?=2

D

2

8



>

0

5

@

:



2

<

6

:4D?

F

B



2

5



=

30<

:

4



7

3:F>



?

<

6

0

G74

5

?

=

3

12>25?

>



7

=



G

2

0

4

7

<



:

9?>5>

5

3

=

2

2

7





0

?2@A

4

=

G2=

5

D

3H8><43>079>3:4B272?48 KL=

MNOPMQRRSTUVWXQSQYZ[S\]\^U_`U`\aRMNOLbZbbScdefbMSbMQ[g h:27 94?73?21G80F547F<4?65=<:547972?i5?2B>53?43>7<4?6C4 ?473F?2B>3?3>07<4?6C0?3:28>j2C4763:223=?70 5<:<46>5 <076>3>07G?<262733094 473F<0E2?4B2476 ?@0?147<2C3:2 ?47305:486>5<80523:>5@4<3>7:294?473FHk@ 3:2?2=?0@5=<:<4?6?245074DF4GG24?530D2<076>3>07G?2<262733094?473F<0E2?4B2476G2?@0?147<2CD=3>57035=<:4 <076>3>07C3:43@4<35:48D26>5<80526>73:294?473FH 

&'ˆ((() ̇ ̃)* ̨+ ̇°!ˇ ̋� ̇&',ˆ°- ̇&'.'� 
$%#&&& () ̨ˇ( ˆ ̆�($%+# ̇($%,% �

UVWXYZW

	 
 
 
  
  

     	

3

4

5

6

7

Title 16 

PART 702 - PRE-SALE AVAILABILITY OF WRITTEN WARRANTY TERMS 

Authority: 

Source: 

§ 702.1 Definitions. 

§ 702.2 Scope. ' °' * *

� � ̆ˇˆ ̆ ̇ˆ ̆ˆ ̋ ̨ ̃ˆ  ̃ ̋!"# H -./0123.456.61789:;06<=2672/<>8?@AB@?B?8CD.61789E2/12/62F74=7=8?@BG@?B?8C

8IJCKCLC?AB?24=?ABGC MBNO9B8PG:-7QCA8:8GRI:;417//<6S7TE./7<67=C 

 

w2xyz{|}~F724/6S7�254;/<4•�<//†2TT2463N7=7T21DT2=7L<FF.//.<4‡F0T<v7F746...Q6:8IJCKCLC?AB8:`kg`—b wsx–ƒ⁄‹›−{‰„‰ƒ“›}~F724/2436245.s1707T/<4210T<07T63ES.QS./=./6T.s;67=.4Q<FF7TQ724=ES.QS./4<TF2113;/7= ><T07T/<421:>2F.13:<TS<;/7S<1=0;T0</7/w.4Q1;=.45243/;QS0T<07T63.4674=7=6<s72662QS7=6<<T.4/62117=.4243 T7210T<07T63E.6S<;6T752T=6<ES76S7T.6.//<2662QS7=<T.4/62117=xC”T<=;Q6/ES.QS2T70;TQS2/7=/<1713><T Q<FF7TQ.21<T.4=;/6T.21;/72T77‘Q1;=7=/<1713><T0;T0</7/<>6S./02T6C wQx’‰‚~~{⁄TMf‰‰f⁄~fF724/• w8x...43ET.66742ŁTF26.<4<>>2Q6<TET.66740T<F./7F2=7.4Q<447Q6.<4E.6S6S7/217<>2Q<4/;F7T0T<=;Q6s32 /;001.7T6<2s;37TES.QST71267/6<6S7426;T7<>6S7F267T.21<TE<TuF24/S.024=2ŁTF/<T0T<F./7/6S26/;QS F267T.21<TE<TuF24/S.0./=7>7Q6>T77<TE.11F7762/07Q.Œ7=17v71<>07T><TF24Q7<v7T2/07Q.Œ7=07T.<=<>6.F7:

<T w?x...43;4=7T62u.45.4ET.6.45.4Q<447Q6.<4E.6S6S7/217s32/;001.7T<>2Q<4/;F7T0T<=;Q66<T7>;4=:T702.T:T7012Q7 <T62u7<6S7TT7F7=.212Q6.<4E.6ST7/07Q66</;QS0T<=;Q6.46S77v7466S26/;QS0T<=;Q6>2.1/6<F7766S7 /07Q.ŒQ26.<4//76><T6S.46S7;4=7T62u.4: ES.QSET.66742ŁTF26.<4:0T<F./7:<T;4=7T62u.45s7Q<F7/02T6<>6S7s2/./<>6S7s2T52.4s76E7742/;001.7T24= 2s;37T><T0;T0</7/<6S7T6S24T7/217<>/;QS0T<=;Q6C w=x’f‰‰f⁄~ƒ‰F724/243/;001.7T:F24;>2Q6;T7T:<T<6S7T07T/<4ES<5.v7/<T<>>7T/6<5.v72ET.6674E2TT2463C w7xŠ{ŸŸ{‰F724/24307T/<4ES</711/<T<>>7T/><T/217><T0;T0</7/<6S7T6S24T7/217<T;/7.46S7<T=.42T3Q<;T/7<>6S7 s;37TŽ/s;/.47//243Q<4/;F7T0T<=;Q6C w>xŠ›„„Ÿ‚{‰F724/24307T/<4745257=.46S7s;/.47//<>F2u.452Q<4/;F7T0T<=;Q6=.T7Q613<T.4=.T7Q6132v2.12s176< Q<4/;F7T/C w5xıf⁄›łf}~›‰{‰F724/24307T/<4745257=.4S7s;/.47//<>F2u.452Q<4/;F7T0T<=;Q6C 

œšž�€¡¢” T7•K217...v2.12s.1.63<>†T.6674†2TT246D7TF/ RB?C8£RB?CA ¤€¡¢¥¦ -7Œ4.6.<4/C ¢K Q<07C §” T7•/2172v2.12s.1.63<>ET.6674E2TT246367TF/C  ̈©a«©¬ ̈�¬®© ̄ ̈© ̄° ̄«±2 ̈®3¬®© ̄ ̈© ̄ ́ 

[\]^_`abc[^[]de^fgfh`ij`jfkelXYdedV^mfnb[l^[]\do\[XYZcZZ]^p`qkb[e^lW[Zr DS7T75;126.<4/.46S./02T67/62s1./ST7t;.T7F746/><T/7117T/24=E2TT246<T/><TF2u.456S767TF/<>243ET.6674E2TT2463<42 Q<4/;F7T0T<=;Q62v2.12s176<6S7Q<4/;F7T0T.<T6</21C 
$%#&&& () ̨ˇ( ˆ ̆�($%+# ̇($%,% 

	 
 
 
  
  

     	

§ 702.3 Pre-sale availability of written warranty terms. 

' °' * *

  ˆ   3= / 2 

0   2/ :/ 7

; 7 5 7 4 7777

  2 / > 11





; 2 //

/



R 

4 7 4 7  //

/

Z  ;4155  5  ; ; 54  /; I  /  7 7

7

 /;; 52 @ 4 ; 22 ;415 2

;

;

/

/





H

H





/

7;

;  775  ; ; 2

S

7  ; 7 7 ; 2 / 2

2 ; 7  ;/ < /2 7

7

  7 2 5 HId1W4A456 ;;;

7  //7 



:/ :/:/:/

7

4 @ ;  15 ;/37;;;

3=7 :9; @@@3=3=77777

 7

X 7

;4 ;;2

  

@

@

5 < 2 7

1 5

1

5; ; 5 / 1 4 ;

;

/ ; ;

;

;

/

/

;

;

;

;

2 7

1

;; 5

7

 77  < 7775;17 4 7

;





/ 7 4  /7 2   ; 3=3=7 / 2 ; :/; <

 5 / A 

5

5

1 44

4

@

@

/

// 







/

/

/

/

2





  7777;;

;



HI / /; ;/ 7 ; 



7/< 3=3= 7  /   4  7 15 /

 77/ 1 4

/  1  5

/

/

/

/

/

;; 



 5 H444I 7 55

;   / ;

1 ; 77 ;

;

/  ; ;/ 7  //

/

2

5 ; /

/

7

7

2 14@   /77 /

< 5< 4 5 ; 7 @ @ ;

4<  4  79 

;

� � ̆ˇˆ ̆ ̇ ̆ˆ ̋ ̨ ̃ˆ  ̃ ̋!"# -./0H

1

=

2

I134J

3

HC

5

K

7

6

L

4

M



N

;

7

/

O

[

5

8



4

P



<

9

3=Q

>

4



7

O

2

/

=

N

:/?

7=R

4

N

5

S

6

5

;

T

?

;

U

4



<

;

<

V





4

.

=

@

5

=

>

@

>



;

2

1

:=?

=<

;<1

Y





>

>

/

@

7



1

=

5

W

V

;<

4

/

A

:49

V

/

:/A



?

1

4

0

5

7

;



1

;

>

>

.

7

;

=

1

.

7



A

=



9

6

3=@

=

;<=

>

7



5

.

=

=

;

<

5

@

?

;



H

9

/

7

@

A

=

I

=



;

2

>

A

?

.

4



7

1

2

@

1

?

A

1



9

=

9

<

6

W

;

@

.

4

=

;

5

4

6

2=A

4



5

;

Z

I

.

@

1/

290A

@

;

1

.

1

457

4

5



<

6

/

<



V

<

;

9

=

.

/

:/:47

@

1

;

9

4

7

5

1



6

=

:15

.

X



;

/

.

7

2/@

Z

;

<

.

;

?

/

=



1

;

5

2

.

5



/

4

B

7

@



C

1

>

1D

0

71

7

E

=



F

<

1



F

@

>

;.G

1

/

/

5

@

7

<

;



4

:/9

W/Z=9

5

7?

<

>

/

X7

1

40A

Z

;9

?

.

G

@

/

;34;.= H\I]

3=1

;

>

.

9

>

7

/

1

7

;

5

4

<

7

=

1

4

=

>

<

W

5

5

/

.

=



;

A

@

4

4

1

5

2

;

/

=

4

7

6

<

W

Z

.

/

@

4;2

=



7

4

Z

4

;

9

<

?

9



>



/

/

?

1

1

A

2

/

/

0

5



7

@

4

3=

^

5

<

7

;

/

/



>

=

8

A

=

7

9



;

=

7

;

/

=

.

5

<

6

/

;47



/



1

=

1

>

<

>

>

5

7



4

;

9

.

1

4

4

>

1



5

7

H

1



5

Z

;

>

1

5



I

7

A

H





1

\

<

7

/

/

:4=

I

<



8

2

@

1

/

9

5

7

0

4

/



H

Z

;

4

<

5

.

/

;

4

@

A

E

<

2



1

9

4

<

5

@

A

/



=

4

>

@

5

;

=

6

417



=

;

5

.

6

<

I

7



1

=

=

459

>



6

;

.

A

.

.





H

>

/



Z

/

2



=

<

I

2

H

/

;

@

\

1

45I

7

;



/

7

6

1

1



0

1

<

5

;7

4

.



6

@

A

4

5



<

/

1

<



>

7

<

7=

1

/

/

7

@

=

;

.

;

<

4

/

1

1

7

5



5

I

=

;

X

Z

1

=

=

2

7

A

?

5



W

@

<

4<=

X4

2

5

0

@



6

9

;.2



=

<

/

9

;



/

3=@

A

.;>

1

7=7



1

/

5

<

2

;

4

1

@

>

7

4

/

;

.



@;=

.

4

<

W/Z

2/9@

?

;

/7A<





;

1

.

0

/

HZIJHCK

ILMNOc

@

H



1



4

P

3=I5

Q<L_9

d

>

H

7

c

g

f

N

:/=

7

=

1



5

I7

`

W

=

;

7

a

1

4

6

A



d

1

:17

/

S



7

=

0

3.a

1

4





>

;

<

b

W

.

7

.

/

L

4

4

1

/

A

P



5



H

2



;

4

/

S

6

=

37

6

5

T

.

7



I

4

6

=

<

1

W



4

1



5

/

5

=

34;

0



<

/



B

@

;



5

=

=

.

C

7

1

.





6

4

D

1

3=>

37

<

3=X

E





?

F

<

<

.



4

F

1

4

/

/

6

;



@

0

=

7

7

/

<



=

34;

5

5

.

X

4

.

5



1

;



=

<

<

/

?

;

3=5

;

?

/

e



2

4

X

37G

@





:=Z

=

Y

7

?

4

/

=

;



7

=

;

5

X

/

.



@

;

2

5

7

/

=

?

.

4





=

Z

4

3=9

3=2

/

<

6

2

/



X



5

;

A



7

7

1

.

/

=

=

0

@

5

5

@





/

1

;

;

;

=

?

4

<

5

5

2<

V

34/

6

1

=

;





7



1

;

7

;



1

.

1

?

7

0





:1=

0

/

.

1

.



W

@

7

/

7



1

<



7

/

37=

5

?

9



<

1

@

3=;

9

=

0

.



;

:/@

;

/

<

.

.:/ 7

/

=



7



3=5

2



0

/

=

1

;

7



/

5

@

<

2

A

;

1

7

1





;

=

;

345

1

@

1

5

1

<





;

@

9

5

?

.

1

6



<

;

:>

1

9

>:/;

7

7

.

2



1

?

>

=

/

A



7

7

5

34

1

9

>

>

<

A

@

=

7

G

;

1

9

.

;

@

X

A

@





Y

;

3.9

=

.

=@

6

/

4

;

@



/

@

7

e

;

X

/

.



9

@

8



=

@

=

9

1

7

2

4

?

;

7

5

1

/

@;

5

:/=

1

X

4



<

5

1

5

;

<

7

4

;

5



1

<

6

.



.

<

;/



.

0

;

7

/

9

012;7

/

;.V45 

H[Id

@17

2

/

1

5

W

;

4

=

A

<

<

4



4

5

;

5

.

.

/

6

4

7

<

<

=4015

;

>

>

.

1

;

=

1

;

@



5

>

/



X

=

=

<





4

@

Y

6

1

1

=

5

>

6

>

X

?



/

?

1





X

1

7



1

@

0

>

0



=

;.

7

.

<

;1/

;



/

5

377

1A4

4

7<

;

1

@

;

5

5

.

2



1

/

3=<

7

4



5

@

7

6

1

7

=

=

;5

5

.

=

;

/

?

?

45

;

:9/

/

V

7;

<

4

<

1;





5

=

0

=



1

2

=

2

<

<

7



1

@

:=1



1

=

=

5<2?@9

1



1

9

:/:>:></7

A

=



=

>



5

0

5

7

1

?

1

?



7



;

A



/

.

A

9

=

/

4<@



;

>

.

2



=

3=?=

>

5

=

7

9

=

;

7

/

>

A

?

;

1

E>

<

A

h0/

7



1

>

;

<

.

A

E

1



/

9

h0A



@

3=

9

;

.

e

@



/

1

;

7



E

3==5;17=75;17 

H\Ic

;

3=H

H

/

<

4

4

I7

I

:<=

7

5

=

d

d

<



=

7

/

7

4

;

5

1

1

2;2



W

W

/

=

7

4

4



7

5

A

A

:9<



/

=





;

@

1

@

4

<

5

4

=

W

@



;

0

@

G

/

;

1

1

=



<

7

:/:>2

:=<

1

4

6

Z

;

X

2

2

;



.

?

/

:=41

1



34A

5

4



4



6

;

;

2

1

.



1

4

1

0

;







=

;

7

;

@

.

A

.

2

1



/

0

/

:>1





7

X

@

7



/

=

:=1

8

2

5

5

4

9

=

A

<

4

;

5



7

9



A

/

1

@

:/1

5

1



34;

7

7

.

5

i



;

/

;

1

.

.



<

3=i

=



A

>

<

;

1

=

/

341

;

7

=



7

0



6

2

5

1

<

47

;

/

5

=

1

;

0

.

>

2

7

1

/

^



.

<

4

7

7

5



:<

h

H



5

Z

>

34I

;

=

/

.

H

7

;

C

7

/

=

.

5

I



6





/

@

@

1

7

;

1

=

0

j/5

>

;

<

.

4/9

4<Z

<

:/



H

<

1

@

/

4

0

I

;

7

@



37=

.

;

E

5

4



1

1

h

4

A

0

35



;



;

H

/

X

.



A

;

=

5

1

/

I

3=1

1

0

Z



;

;

=

7

.

7

=

=

=

4

4

5

<

5

5





;

;

3=<

4

1

/

7

<

@



:=/



;

7

5

4

=

2

1

/

/

5

?

5

@

@

;



E

/

?

>

<

<



7

;



1

<

/

.

W

=

7

4

:<7

<

A

?



/



1

0





>

1

;

Z

.

;

7

?

4



/

1



<

4



5

9

3=A

@

X;4

.

@

.

7

=

/

=

;

5

45;?6X H4Id

4

:=H

5

c

f

7



1

I=

W

A

@4A-

:/2



/

/

>

.

=



/

9

=

7

=



7



h

>

<

5

=

.

5

.

9

<

5

=

;

1

/

=



A

7

0

A

7

5

5

1



5

@



/

7

@

1





1

;

5

5

1

.



>

9

j/<



/

>

?

:Z>



=

@

1

4@Z

7

1

0

=

/

9





5

<

;

6

7

1

<

.

X

4

7



9

9

;

/

=

.

<

:/

>



3=/

1

.

:=

0

>





H

;

1



Z

.

7

;

5

=

<

1

I

/

5

H

5

;





\

=

7

/

3=;

/

I

2

?

7



H

8

X



:=

4

;

4

I

9

5

/

H

7

f

=

7

;:<<

5

2

I

.

4

;

5

/

1



1

=

6





0

>

7

>

@

;

=

7

3.7

.

1

1

A

4

A

>

:><

A

/

9

?



7

<



/

@

1

/

<

;

2



0

@

?

<



:=;

;



9

4

.

=

1

1

@

/

5

0

5

.



A

;

3=e

9



.

0=

/

7

2

/





7

1

/

=



=

5



1

1

5

;

0

7

?

5

;



=

@

?



5

;



.

/

.

/

=

1

7:<7

7



:<6

X

>

1/

7

e

1



7

9



A

@

1

>

=

9

;

1

.

5

@

5

/



;

Z





7

1

7



/

7

7



/

8

7

>

=

/

9

7

<

W

/

1

4

1

<

/

A

5

;

3/9



=

Z

@

Z

?

;

A



2



/

>

=

X

=



5

@

@

5

1

Y

A

5

=

i

<

6

h59

45;

://

6

7

G

5

7/1

;

7

Z<=

/

<

2/A7 

HmIdH

<

>

H

4

=

/

;

W

4

7

I=

1

I=

7=;

W

2

/

<

6

4

d

U

-

A

:/@

;

3=/



7

1

.

5

/

.

7

=

1

=

1

/

7

A

<

/

>

@

5



5



W

4

9



.

.

7

<

@

;

A

4

=

7

.

A



9

1



<

4

H

5

<

=

/

:/

=

4



@

6

;

@

<

;

;



<

I

/

4

.

1

5

H

2

9

5

9

A

1

C

=

5

7

4

/

0

:/=





<

I

;

1

;

>





<



=

9

1

1

3=7

5

7



:=4

7

0

1

0

7

5



/



<



;

=

A

;



.

<

<

5

.

1



9

7

/

;

9

>

1

=

7

4



4

@

<



7

/

/

1

9



h

;

/

7



8

A

Z

5

E

<

/

=

?

;



9

2



/

>

Z

4

/

34A



@

@

;

7

7

7

?

4

/

=

/

2

/

5



?

4

;

7

;

.

<

A

/

1



.

:<

4

4

/

1



A

5

;

4

Z



7

5

5

.

j/

/

A

?

<

;





5

=

34

=

.

n

>



;

7

@

;

=

Z

4

=



/

4

0

;

1

o

1



.

?

7

2

<

5

F

>



5

;





5

4

4

1

=

<

1

C

;



/

1

/

5



9

E

<

<

6

m

;

7





:/;

1



<

/

H

>

/

Z

=

0

=

9

5

A

7

/

<



I

1

;

@

/

7





<

H

.

4

=



.

:47

C

5

9

>

/

=

>



I

7

7

h



2

=

>

5

=

1

3=<



;

@



2

5

.

;

4

A

@

4

/

@

7

9

2

6

7

1

@

/

=

/

@

5

9

=

Z



7

;

1

2

7

/

6

5



2

=

1

;



0

>

.

=

;



;



7

j/1

;

2

4

5



34

=

1

.

H

1

7

A

p

e

@

/

5

5



;

I

=

Z

/



.

X

@



8

5

;



1

=

:/1



<

.

7

9

A

0

5

5

/

4

/



=

;

A

;

<

<

/



5

2

.

h

4

>

>

<

5

;

4<?

/



4



@

;

1

/





@

.

1

@

9

7

7

;

/



.

7

5

1



;



/

=

/

>

9

3=1

0

>

;

/

<



9



<

;

7

j/

5

:=

/

;

0

7

=

1

A

7

=



;

7



Z

=

5

/

4

:=

5

0

7



;

:/

<

5

/

?

=

4

/







5

>

;

7

/

5

@

9



1



=

7

;

1

/

Z

:<5

<

5



0

2



<

@

4



A

1

<

;

9

.



.



0

.

7

;

:/=



/

.

6

/

7



:==

=

A

/

3=;

7

@

5

Z



;

=

>

4

?

/

5

>

7



7

=

1

=

<



>

4

=

2

<

A

5

9



2

@

>

?

;

;

9

@

4

@

1



1

@

.

;

/

7

1

<

2

;



4

<

;

@

<





4

.

;

1

<

<

9

?

.

4

0

4

7

k@Z

/



A

1

A

;



2

/

.

5



<

/

>

0

/



>

4



=

;



1

>

:

@

5

7

@



;

7

;

;

4

1

4

Z

4



.

/

W

l

;

A

2

1

<

/

/

@

9





X

:<

4

=

@

3.5

;

21e

X

4

3

@. 
	 
 
 
  
  

     		

@ Q

   ˆ   

H  L I

Q

Q

 JJL

@

@

QI K HGTK O J IJ Q I

I

C MJ

 Q R K Q

J

OH R J H

H

 



Q QQQQ

Q







ULJJJJLRQ 



K

K

K

K

J

J

 OO LHHQ C GG CCJ @ I D I

I Q L K D D IID I Q@  K K D @ J I R Q K Q JJ

I D ?@@

p

Q

Q

H JQ

Q  

Q

  QQ Q

K

K

Q

Q

H H  K K K  JJ Q

J

E

E

LFFJGG 

E

E





K 





EK

K



J

 K  FGCDE Q K

Q

Q @K 

K

K

@

I

I

I

GK I M

J

JI   





ULUL UL

O H

  I K H  I  E KJ Q KJG H



I Q   KH

H H H Q

J O  TL l 

KF G  L K K

G

@IR D G 

I

HJ K R G F

F

I I H K G Q

ELQ I  R Q H

HHHI

I

 L K G O Q QQKK





J

K QQ

Q

 G

G

IQ  @ @@

@





Q

Q

@ Q Q











J

J







I

I

@

@

 M G Q@N K E  E I J

Q K FG @

Q

 K W E 

J

J

J @

J

I

I

J

I J K C L

J

Q

Q

R

R

K

K

Q

Q

Q 





Q

Q





@

@



 

� ?@ABCDEF@GDHIGCJKGLJKMJIN

@FK



F

�

O



JKK



IODE



L

JP

K



QI



LR



S







DI ̆RGC

ˇ

TKˆ ̆J

 ̇

C ̆ˆM

 ̋

I



R

 ̨

UJ ̃ˆ@QKRJ ̃KVCKGQ

 ̋

W

!"# ?DAX

?fYAZY[\g

?

?

I

]

@

AA

J

Y

M^C

i

i

U@N

_

J

@

L



G

M

I

`YQ

@

I

E

G

L

QK

G

H

Q

L

a

I

K

[

D



P

UJG

\



I

Q



b

E

I

R

_

@

K

J

O

m

c

C

Q



TLG

K

b

R

E



K

R

d

D

@G

Y

H

@

Q

ULK

H

@

[



I

M

c

I

JkL

R

d

G

JFe

J

TKK

L

G

P

R

J

Q



J

G

L

L

S

L

j

R

l

M

UEG

H

E

K

@



G

h

I

E

@



R

D

TK

E

QE@L

R

K

R

D



Q

M

W

G

HCL

LF

P

R

K

S

G

D

I

@

I

R

R

O

G

K

QLJ



C

@

O

R

D

I

@

Q

R

J

@



I

P

G

R

L

Q

G

H

E

K



K

O

jI

FJK

IL

G

J

R

D

F

S

J

K

@



M

G

J@IR

@IH

P

@

R

D

Q@



E

I

L

K

O

Q





@

M

I

E

J

R

K

I



F

OICJ

D

LQR

UEIK

J

@DF

F

E

K

M

J

F



J

O

I



F

J

R



C

L

I

D

DJjI



K

I

R

V

J

G



C

I

@JR

TKK

QLE

J



K

M



K

M

I

J

L

G

F

P

I

C

K

R

D

L

Q

H

?nAo

TLQ

J

?

E

K

R

@

AO

AS

K



@HF

J

G

K

I

p

O

R

L

J

G

F

H

D

D

K

@

J

R

O

@

F

M

C

UE

P

G

j

Q





@

H

Q

R



I

E

Q

I

H

D

@

R

L

D



H

I

q



Q

C

@

I



Q

Q

M

F

L

OK

L

@

Q

R

@

J

E

P

O

I

P

G

K

K

R





O

L

W

ULI

G

MJ

E

UJ



s

L

G

R

J

P

@

L

H

K

K



R

D

K

J



K

R

H

Q

R



K

C

K

I

L



F

ULTlQ

J



D

H

M

tKS

I

J



K

R

I

L

JLJ

l

G

F

R

jR

C

F

@

G

R

Q

TKD



S



Q

Q

D

r

I

jH

I

J

I

R

I

J

J

G

O



K



D

M

@RI



@

D

L

R

K

I

C

G



R

I

@mR

C

TKG

O

R

H

I

D

S

L

J



Q

R

TLF

@

M

I

Q

@

I

J

G

R

I

D

J



F



@

Q

H

UEI

C

R



G

D

Q



K

E

K

Q

G

G



K

J

@

K



R



D

U@F



G

Q

G

K

@

C

Q

I

C

G

E

D

R

D



E

UJ

E

J

I

@



M

ULD

O

@



Q

L

@

E

I

K

L

K

J

R

R

L

H



D

I

R

ULP

L

O

S

QI

L



E

Q

J

H

K

K

L

I

GJ



R

P

ULTGI

Q



H

I

K

@D

G



D

J

@

G

Q



L

L

l

L

I

R

R

S

H

Q

@



I

K

D

TKl

F

R

@

K

Q



L

@

M

J

L

R

Q

K

J

@

R



I

N

D

G

R

F

@

H

K



I



C

UKG

D

O

H



K

Q

L

j

F

L



D

K



J

I

?

@

H

L

Q

@

S

R

O

E

Q



m

L

G

K

C

H

C

J

R

I

h

D

D

P

E

Q



@IJRQI sRQJRKtKlGQKq@GQGAjLGUKHLGELQKUJ@QRULJLRQSDLRlIlQL@RKFOJKKCMIRGMD@uDJKVCGQjLRF QEKLFFJKGGJMEIRKRCTlKJUEKJGCDE JLRQSDLRlKJKVCGQKFWsOQE@GIMQ@IR@GKHKDQKj GKHKJGELH M TMQHSMJIN@FKLDIMSIOLRSUJ@QKR JLRQSJKVCKQFlSQEKDRGCTKJ?LRFTLS JIN@FKGCDEDIMS QEJICPEKHKDQJIR@DIJIQEKJTKLRGj@OQEKULJLRQIJELGKHKDQKFQEKIMQ@IRFKGDJ@lKF@RMLJLPJLME?lA?nAIOQE@G ?FAv

?f

\

A\bwg

Z

?

\

I

Aw

J

_

M\C

x

G

G

Q

\

I

J

K

b

M





D

H

d

I

Q

D

J

Y

@

G

y

O

@

I

[

Q

K

c

I

G

R

J

G

d

y



A



F

e

W

I

E

I

I

O

K



I



M



Q

G

J

E

C



L

@

G

J

G

D

H

L

K



E

M

H

j

K



L

L

@



R

G

TKJ

D

L

K

H

P



C

@GL

J

F

L



R

TL@

M

R

G

E

P

Lh



F

G

E

K

L

I

L

H

G

K

K

LI

@



O

R

M

D



H

J

L

I

K

D

R

G

K

G

M

C

I

TKQ

R

E

G

K

M

I

E

J



L

I

F

R

J



C

O

Q

D

I

E

Q

K

H

G

I

M@U@RHL

R

UED

P

K@

L

I

D

R

O

E

lQ

R

C

E

N

K

Q



R

L

G

K

Q@GI

H

G

K

R

J

l

I

O

S

J

E

L

K



@

l

G

G

C

JK

SKM

HKJjJ

K

LW

G

R

K

F

R

QLE

Q

K

@NlK

C

MSKJkGI

L

R

P

L

JKHSKTKRQ ?nAo

G

ULL

?

L

R

R

@AH

S

S

K





J

G

L

@

z

@

G

K



TKR

R

G

J

K

Q

F

H

E

I

K

@K@

L

G

K

J

D

F

G

M



J

L

H

UEC





j

K

O

J

Q

M

J

K

D

@RI

L

G

Q

J

@

@



I

P



G

N

QEJ



K

C



K



R

E

O

{Dl

I



K

L

K

ULC

J

l

Q

G

G

S

E

@

H



K

L

S

K

O

J

J

R



H

I



L

Q

K



D

TKI

J

R

G



I

@

G



Q

R

D

R

M

L

I

Q

L

G

J

F

H

K

K

R

K

C



J

G

M



D

G

K

TTL Q

H

J

I



G

C

L

I

R

Q



F

R

D

F



Q

@

L

K

I



R

@R

Q

R

D

@

F

I

E

G

QG@

C

L

R

N



Q

TKl

@

I



F

B

Q

K

D

O

E

C

C

@

I



J

R

K

L

D

G

R

E

P

H

M





G

K

D

I

K

C

F

I

I

G

J

TK@

R

L

H

G

O

G

@

K

D

G

H

I

D

@

C

R

J

H

Q

K

j

I



K

TK

M

F

G

G

F

J

@



I

G

C

O

lH

J

D

J

F

@



K

S

D

M

H

C

I



@

J

L

G

Q

D

I

K

E



Q

K

F



H

L

K

I



C



Q

@

j

J

E

H

I

D

G



UETLl

K



Q

J

D

G

y



Q

O

I





@

L

U@TLD

@

R

y

E

F

G

Q

Q



I

@

E

L

F

F

I



@

E

K

R

K

UJJ

L



J

G



S

I

Q



@

R



G

J

K

Q

l

L

P

E

C

K

H



{DK

H

M

R



S

J

C

R

G





ULL

Q

J

G

@

I

D

R

K

M

H



E

R

l

G

J



Q

C

D

L





G

D

J

Q

S

R

E

@

K

I



R

Q

L

L

M

F

R

P

K



J

H

D





K

G

L

Q

l

I

G

S

E



D

K

l

R

K

Q

Q

S

G

E



U@M

C

TKQ

K

D

J

L

TK

I

Q

H

M

Q

C

E

@

F

L

N

F



I

C

Q

J

R

K

E



G

D

M



F

E

K

M

Q



J

W



I



L

I

K

@

G

R

O

G

D

F

K



F

Q

C

L

D

@

H

N

D

K

R

I

K

I

Q

J

S

M





J

U

O

l

@

U

y

K

I

Q

C

E

G

I

J

J

S



I

@



y

Q

I

K

F

E

QKO

J

I

K

R

L

I

E

J

K -./012322456TLG

7

K

8

D

9:Q

K

@

/

I

J

;

@

R

L

5

j

H



<

G

QE=

G/

K

E



2

G

I

>

L

URHKGQ



I

JKMJIKGMK

K

R

D

QLQ@NKlTLCSKS

J



G

M

W

J



I

sONQ@E

FKULLDIJM

L

S

R



Q

IOJQELK

G

ULKHKJ

D

L

Q

R

KFQSQEK

J



ICMP

Q@EI



R

KHK

F

D

K

Q

G

J

D

I

J

R

l

@DK

F

IJ@

R

I



Q

M

E

L

KJLTKPJLL

M

R

E

G

?WlA?nAIOQE@G 

$%#&&&'(°') ̨ˇ(* ˆ ̆�($%+#* ̇($%,% 
% ̃&&& #ˇ(ˆ)#! ̆ ̋�#% ̃!#%+ � 

	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	

Title 16 

PART 703 - INFORMAL DISPUTE SETTLEMENT PROCEDURES 

Authority: 

Source: 

§ 703.1 Definitions. 

' ' ° *

  

3B ; †‡ 6 @ @ƒ ⁄ ...‹ , ; R

: ;;[6 ⁄†‡...‹

  

T R

6 6..30 6 OQ < R 1  0

/R  R   5 0

5 0

Z m 0



55 1 E1 



5  55663 E1 Q  ; 6 5    6 3  / 

0

;  9

R

3

3







5  6  .: 

5

5

Q6 R  Q ; 6 Q /;;;E6 

5 ; R   6 5  S m E6E6 13 = 5 R 5

yW j 3 ;  5  6 3 ; 5     5 R



D-

 /  R   1 O 5

R ; 5 R ; ;

5 R R

 R m

/

S E6 6 

�

G .012345506789:5<1561.7>?A?>A>7BC50678D1.01.51E63<6<7>?AF?>A>7B ff ~�• ... ^3=RE10- :56J65506E635—RO6<:R. PAB7–PAB ŁŒfŠfŸŠŽfıffıłıŒœšfŽžŠŽfıffı� ,



-/ - - /; ;=@

�- ̆ˇˆ ̇ ̋ ̨ ̃!  ̋ ̇
 ̆ˆ#$! ̃ }

L

⁄

[-†3

‡

-E:E ...‹›

−

...

“

‘

;

N6[6”

’

‰

:

/

1

6

-

O

R

R

0

,

6

Q

-

1

x

E61

5

.

O

-

3

;

/

1

-

3

.E 3

5-

5

;

.

3

=



5;

R

=

Q

4



=

6

5



1

Q

E6Ef [63

6

-



„1O

5

Q

-

O

6

;

1

Q

R

3

.

1

-.EB B

3

;

-.E,

6

:

x

5-3

6

-

.

5

P



-

;

A

=

3

@



.

D1B@B

–R

1

P

3

A

5

@

;

B

R

ƒ

B ⁄†‡...‹‚

TM

†

N

’

`

6

:

/

O

<

6

;

-

3

5

R

3

.

<

B

6

w

..66

/

;

-

=

3

R46

B

O;R<.13</R;O66<-34.B 

AM7N

H

8IA

BJ>

B

7

K

H

B

9

>

,@6

A

O

F

B@17

3

9

<

7>F

@

P

7

H

A

9B:306..;5Q6RD-.63;56<B S

S

1

f

OTTU

g

p

=

R6

;

V

h

m

1

R

W

i

q

0



j



Z

X

/

W

6

k

Y

R

i

lW;

.

Z





r

/

;

E66

3

s

mR

1

n

5

m

1

0

2

m

s

9

3

h



i

=

D-.

o

1

Z



k

t

E-5

5

Q

Y

Q

E66

Z

;

0



2



E6:

[191

5

;



3

R

1

6



4

.

Q

3

4

u

3

;

.

1

:

:



R

1

.

<

.

;

3

6

53

2

Q

;



\

5

;



[;.. DQ1

0<3

4

6

/

-

5

:

f

Q



R

0

]16

/

R



;

/

-.5

R



6

1

R

-.3

;

.

5

S

2

-

;

3



1

\



O

1

M

0

/

:

6

5

R

<

1

<

;

-

O

6

3

/

Q

R

4

1

6



R

0

1

<

5

C2

3

;

R

2

DQ1

R.

<

-3:

6

-

.

O

K5

Q

1

;



-

/

.

0

EE-.. 6

R



;

<

-

/

T

.

B

6

5

R

-

5

f

2

-;:

-33

56

5

^

6

<

E/3

-3<

R



6

;

O

<

_

;



6

EE6 5;E6f63



R

5

1

O

`6

5

O



1

5

O

9

3



Q

7

<

6

H

DQ<

I5B

;

-

J

O



B

;

Q

K

R

-



B

.

-



3

>

3.

@

;

5

A

1

R

7

E10

9

6

a<b





0

-

c

2

3

a



:

1

d

.

3

e

6

2

<

S7T`

.

E1;

:

3

/

2

5



/

6

DR0

R

-

-

6

1

-

R

05

6

;

3

R1D;

vRf:Rw2

E16R5

DQ3

;

.

3

Q

-O;-

Q

/

=



R

-

=

.

6

1



0

O

<

1

6

5

;=6.

R

O



DR5

;

=-

5

R

Q

663;

/1

RR

5

;

:

E-.

R60E6;

6

=56Q

5

6

1<

E1.6

/

-6

5

3

O



R

O

-

-

x

;

1

6

3

0<;

3



R

6

0



6

O

D;_

5

6

-;0

R



3

w

;

E1

=

D-/5

6

3

Q

R

.



=

5

Q

;

-

R

6

/

E1

.

1

1

3

0

<

6

O



6

1

;



vRE. =1_6OR

;

13

;

..

R

/

:



6

E6R

O

;

-

E-.

x

R6/

<

R

6

;

/

.

<

6



:

5

R

Q

O

-;1

5

<

5

f



.

2

;

:



=

1



O

5

Q

-E6 

S

<

6

=TTTpy

.

5

S

;

>

6

s

W



T

DQY

lz5

m

0

V

s

6

`

;

.

f

s

-

i

E6W

O

/

3

R

1

i

Z



m

Q

h

6

2

.

q

5

j

1



3

O

m

-

1



:

.

lE6 

w

-

5

3

3

x





6

;

2

<

O



=



;

1

1

6

/



1

5

3

R

R

Q

O

3

-

5

1

;

.

;

Q

6

.

1

3

_



3

1



w

5

R

f

.

-

Q



.

.

3

-

R



3

1

6



-

1

-

.

;

.EB 4

R

2



E64

/

6



3



/

-

1

5

6

-

3



3



6

;

-

R

=

<



3

.

R

=

DR;

-

.





;

1

R

C

f

;

R

5

3

-

0

6

-

E1Q

5



3

5

1



-

5

0



;

3



6

D6-

O

DQ3

R

4

5

0



^



-

/



5

<

;

-

;

6

Q

;

6

-

3

=

.

6



R



O

4



.

/

5

D-1

:

Q

;

-

;

:

_



3

6

3

.

3

5

5

6

<



Q

6

3

:

.

.

`



6



6

/





.

O

D-;

R

O

6

/

6

5

5

R

5

.



0

1



5

-

-

1

;

5

/

;

6

Q

w

0

/

6

6

R

3

-

-

3

3

=



E6O



1

6

D-4

0

5

1

3

-

R

6

9

.

5





<

DQ

[63

.

;



Q

5

9

5



1

;



.

1

5

/

-



:

Q

f

O

O

4

.

R

O

Q

6

:

Q

;



-

/

_



1

2



O

.

6

DRR



3

6

;

1

/



R

-

1

<

_

0

R

.E 

-

6

=



:

-

DR;

<

5



<

R

f

6

R

6

:

3



2

1

-

<

/



O



DQ

O

5

1



1

:

5

6

-

5

3



vRE1 R

:

.

3

-

/

3

-



:

1

O

.



;

D1

6

/

Q

5

.

0

Q

2

O



/

6

-



.

5

0

<

.

-

5

R

-





;

6

-

1

6



-

;

R

3

_

3

O



3

O

6

;



5

-

Q

7

9

<

2

;

3



=

6

/

7



-



R

5

DQ3

1

R

/



A

5



;

4

5



O

;

Q

E-.

-

R

;

1

<

O

1

1

=

5

3

-



Q

3

.



5

.

6

Q



6

-

R

:

<

3

6

:



6

;

E6O



O

5

.

-

`

Q

3

R

6

;

1



O

5

:

.

R

0

R

;

5

/

6

B

3



9

R

/



;



<

5

7

R

Q

R

<

6

H

;

=

1

6



R

:



<

5

.

I

5

6

5

O

:

1

:

6

B

.

5

O

w

J

O



R



=

-

E.5

Q

1

B

3

1



K

5



3

4

-

/

;

B

0





.



R

-

>

f

;

3

R

;



6

5

@

6

=

=

<

;



=

7

O

1

:

:



R

A

;



O

E13

DRB

E6.

5

<

B

9

6

-



0

R

5



5

6

<

6

5



/

-

/

Q

3

.

1

1

6



/

D

-

R

R

:

5

9

1





5

R

;

6

6

R

=

/

1

50

3

Q

1

5

6

O

2

69 

S

S

4

Q

TTg

{

/

6

5Qh

3

R

i

6

;

5

i

Z-

<

j

5

D1V

0

:

k

6

W

O

lW<

|5

R



s



f

1

-

Y

.

m

2

3

W





E65

5



R

2

h

Q

1

B

6

|

3

1





Z

.

5

3

V

6

=

.

W

6

R



E.

1

r

R



6

s

f

<



:

;



m

2

<

s

=6

:

i

.

R

Z

:



-

t

S

3

O

;

E64

Q

5



Q

5

D16

Q

1

R

6

3



5

<

R

.

Q

1

u

:

1

3

R

3

5

1

2



5

=



-

;

;

R

R

3





/

:

;:

3

=

R

<



/

1

6

;



R

DR.

16/

-

.

/

5



6

;

0-3

=

O



R

1

D16

f

.

061

R



0

1

.

6

3

5

T

1



5

;

2

56=

10/

1

3

/

D2

0



-O5;;1



3

f

6

.

0

3

6

:

=



;

E65

RO5R6

Q





/

6

1

R



4

/

;

1

R

<

;

-

:

3

<

O

.

:

5

5

O

9





5

1

5

Q

9

3



6

1

2



3

D1/<

6

1R

R

.

3

1

;

2

3



3

5



;

5

;

R

Q





6

5

DQQ

R6/



;

6

;

E.

R

f

.

0

;

-43

:

1



O

5

DQQ

;3;.

-.

;= 
% ̃&&& #ˇ(ˆ)#! ̆ ̋�#% ̃!#%+  

	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	

§ 703.2 Duties of warrantor. 

' ' ° *





  



IKLMNOPQRSSSRTNUVW N SSTN \ W P P S 

[T   P S

Y N

S

SSRTTN YT[N [ V[ [MN S R OR W YN VS TN  NN

V S Y[ O  SR [ 



[M T SS N 

RT P V d NP S  SS

S 

Y

I  V  O T  T

N NN

  N _ N   [PP S RT TN NNP 

 NP 



S PP

Kp `P`P`P Z N T  N

N

[ V



S T[S YT S

Y

V

V















V W

[ S S

V

V

p NgPgP

YY W Y P P S

N  S NNP

IK ]][

fOPN O gP N 

Y

P RN  SSN [  P N SRT Y

N

NNN

V [ W P ] NN



[ PQRSSSRTN  SST

P

P

WYU P  PW SSN

NN N S YY ] Y N  N

SRV VVW NN T[S S T Y V  N N Y [W ]  N  [ W S Y [

S  Y

QR QR QR 



W

W





R

R

N S T ]WW

d [ ]R SSO [S [ P SSSS

 R  P



OPQRSSSSRTN[S [[

U V N I T K

�,

-

.

/01.2I3

c

J

4

K56L

[

7

M

T

8

NO

P



9

QO

P



:

W



3

O

QRV

5

_



P

3

O

P

;



N

S

N

<

^

R



O

N

4

T

P

O

5

N



P

U

=

QR

>

Z

VW

R

=



R

V

S

X

?7T

R



P

W

_

T



V

Y

[

N

@

T

d

U

T

A

X

]

N

7

Y

QOP

P

A

]

a





W

N

=

R

V



O

_

\

B

W

P



O

P

C



P

Z

X

.

N

R

O

V





T

/

QVS

P



N

W

0





QRe

[

N



O



-

M2

Z

R

<



S





R

Y

�

2

V

[

T

2

T

N



5

V



U

X



T

D



P



X

N

E

P

S





F

[



a

G

]



T

N





[

2

\

_

.



P

d

[

5







X

2

`P

NOV

.



T



3

W

T



4

b

V]N



H

^





P



W

 ̆

W

d

ˇ



ˆ

[

_



O

M

 ̇



N

R

O

W

 ̋

P

 ̨



R

W

 ̃



O

d

P

W

!

P



N



^

R



[TS

]

V



M

_

 ̋



R

N

 ̇
 ̆ O

SP`RQRT

S

ˆ

R

d

#

T

R

N

Y

$

^

U



!

N



O

V



W

P



 ̃

_

Z[R

`ZXPS

V

V

T

W



P

W

]

d



_

[

O

M



`[][_S

d

P

`PNORT

T

N 

I

IR\KKf

f

S

V

[

I

Q

T

P

j

O

O

\

R

_

h

K

P

P

N

^

[

d





S

R

QRQRS

R

V

Z

T

T

P

[

]

ZN

`P

S

U

S

R

R

u

P

S

N

T

h

M

VT[

N

N

d

[

[

X

W

S

V

`RS

S





_

V

P

W

W

T

[

]

O

O

N

T



[

R

R

\

_



U

N

R

Y

Y

P

O





V

]

Z

T

P

[

V

R

P



W

M

N

S



]

_

P



R

N

V



Y



S

T

T

[

V

j

`WT

_

U

W

k



i

P

J

[

S



i

\

Z

_

[



Y

Y

[

j

M

V

P

X



S

R

k

N

R

R

R

O



l

S

QSN

N

V

Y

P

e

W

U

l

[



V

R

W



T

T

N

d

T

O



N

P

\

]

S

T

[

_





N

_

]

d

QRO

O

[

P

X

R

P

T

S

O



Z



N

W



P

N

j

O

R

Z

P

S

k

T

V

S

`W_

e



l

N

QRd

U

em

[

NOd

[

S

P

W

R

M

R



Y

W

T

U

N



O

QS

N

R

P

U

VW

Z

V

R





Y

n

Z

P

N

W

\

P

R

R



U

]

T

S

W

n

N

P

W



e

QRW





N

f

N

P

_

O

O

Z

S

P

V

S



\

W



Z

R

M



P

S

[

T

Z

[

]

N

R

Y

_

U



[

S

V



P

T

R

QV]



X



W

gP_

d

T

P

R

S

X

_

P

Z



N



V

O

QOV

T

[



M

I

T

[

R

T

V



S

_

K

J

V

`R

O

k

W

`

O

c

NOR

N

I

V

R

N

P

[

O

Y

K



T

_

T

I

R

j



[

N

[



K

T

N

M

T



R

[

W

Z



V

N

M

d

S

Y

O



W

[

N

`PP

O

N

P

[

M

V\R



S



p

_

V

_

W

N

[

_



P

O

R

N

`Z

[

^

[



QRJ

d

Mq

Y

N

]

U

O

rS

N

QVP

R

e



s

T

QSo

e

N

O

P

t

[

V



N

S

e

VT



N

O

c

M

P



P

S

[

l

T

S

k

`

]

c

P

I

S

R

NK[

I

J

c f_O

[

WP

T

N



R

W

T

d

N

R

P

S



T

W

R



N

T

`R[]

M

RU

N

]

O

d]

P

W



S

R

P

v

W

QVR

W

V



Y

N

[

R

O

M

\

[

Nd

Y

O

V

N

N

P



U

_

gP_

O

[

R

MSN

X

O

P

P

R

b



T

V

VWM[`^S`R[SYN]O

V

P

W



Z

T

d

R

N

`PPW

P

RTNY]

P



`PRNPT

Y

N

P

`P_

ZO[TOP

R

TdVW`\`bPS[MNOPgP_ORTVW`QOV_O IlKp

SP

d

W

`PS

N

W

R

d

N

]

P

T

`PP

X

W

S

_

T

VXS

N

P

O

[RM

W

NPR]

T



U

\

]



U

S

S

P

P

f

h

`PV

d

NYVP

S

]

P

L`PV



P

[

W

M



N

T

O

N

[



P

N

O



p

_

R

S

_

P



N

R

bO

N

[

P



X

]

_

P



[

\

N

T

U

O

W



P

f

d

S

V



`PN

QVYPN



S

L

O

[S

N

P

M

O



W

N

P

[

O



S

]

P

N



V

p

W

N[_

Y

N

[

^

O



W

SPd



W

gP_

SP[

SNONO

R

[

R

N



T

N

VMO

V



W

P

R

`gP_

_[\T

P

W

M

O

[

d

R

`PS

T

P

V



W

P

S

`Q[ a

_PO

S_[V

[

W

d

W

VTY

P

]

X

W

TS

N

[

VXNO



W

\

N

P

W



[

S

o

P

Sh

W

P

d

P

]

VSP

o

]

W

VTW

\X

\UU

RTU I_Kf

M

I

I

[

w

J

O

KKP

Y[QRQVp

x

Z

R



__ S

T

N

W

[

O

S

X

N

v

R

P

[

R



V

V

S

`ZW

N

T

P

N

V

M

[

`P[

T

R

S





W

`RT

[

O

U

M

N

R

V



^

T

N



N

V

O

V

Y

X

M

[



P

V



R

T

N



O

p

Z

_

u

P

Z

Y

_

d



Y

N

Z

V

]

b

_



S

P

R

R

[



T

\

V

]

T

]

Y

d

P

N_

^

O



N

V

P

T

^R

]

QSW

V_ZV

R

S

N

[

P

VTv

T

X

V



]

QRQOP]PS

V

R

T

SPT

i

N

M

U



d

j

[S

k

N

S

l

O

VP

e

T

c

S



I



R

V

_

T

WK

M



P

[

Z

S

M

`R

R

NOSRVWN

N

V

P



[

W



T

W

P



P

_

[

_

N

T

V

N

[



V

N

[

T

O

T

e

P





[

gP_

M`RON

R

P

T

SVRWY

`_

WR__ RT[

\`ZPMR[

T

d

U

T

V

]

T



X

VTN

O

`RPZNPS[SV]

R

d

YW_N^NOP I

IVVKKp

SP

M

N

h

P

[

d

Y

S

P

V

`S

Z

P

O



R

M

[

]

T

S

]



P

Z

SP

S

T

W

[

d

W

`Z`\P]N

P



[

S

P



[

W

NOM

[



P

Y

N

d

O



N

P

V[T

_



O

[

_

R

M

O

T

QRR

VWT`_

VWSR`QO T

[

N

T

U

N

]R

V_W

T

O

Z

VT

d

_

X

N

[



P

T

W

Z

W

bR

d

[

_

`PS

PWSSWP

`RhdPU

W

dNVW

T

P

X





QVNON

P

O

V[T

d

M[NS

_

`RORSN

X

V[PT

b

QOV_ONOPgP_ORTVW``RU c fOPTR`PRT]R SPWW[MNOPgP_ORTVW`b I]Kf

I

V

l

q

w

`PK

p

f

_[O

\P

T

S



W

V

N

P

d

U

V`PM

Z

`P]P

P

W





Y

W



V

W

[

`VO

_



M

R

P

S



V

V

N

a

Z

T

Y

W



Z

N

N

M



V

R

R

P

[

o

S

]

S

T

V

`RO

P

[P

W

M

S

_

N



P

V

gP_

P

[

]

Z

QRT



W

N[

QOO



P

\

R

U

V

T

_

W

T

NV

O

[

W

NU

T

`P

N



O

R



P

\

Z

V



Y

S

gP_

U

Z

[

_



_

_

O

N

R

P

P

R

]

Y

O

W

_

T

d

R

e

d

VWS

T

z

Y

P

R

`bV

W

W

NPb

``R N



O

R

]

V

T



T

N

]

[

X

`R_

U[SPT

o

h

NRd



V

_

V

T

S

[

P

P

T

MW[

V

d

T

S

`P



Z

Z

S[S`ZW

R



X

R

N

R

SZP

S

W

P

WIYd\

MKN

V

^

O

[

IP

T

_



K

gP_

[

^MQRI

O

]

R

K

S

T

R

V

T

W

M

`yN

N

U

O

]V

V

P

W

W

a

Z

V

d

W

_NPV[W

T

T

e

_



P

W



OR

NNOYVP

`VN

I

I

P

MKK{f

N

P

T

R

_

I

O

c

J

O

a

[

[

T

O

P

Z

P

T

]

N

P





W

QRQRT

N

]

d

}

r

a

[

V

P

``P

V

Z

`PP



Z

N

v

QOV

S

W

[

P

S

[

R

P

R

Z

T

d

S

T

W

T

R

[





W

N

T

]

N

T

[

Y

[



M

[

]

U

V

P

]

S

R



S



V

y

a

W



N

N

W

S

N

V

M

W

[

|

P

P



Z

d

P

[

O





h

_

Y

d

]

R

T

Z

R

Y

R

d

U

P

N

T

N

P

V

Y



^

_

S

V



P

u

R

[

[

V

N

`ZT

W

T

N

T





_

QV]

V



M



[

W

N

[

[

U

Zd

N

T



T

M



Y

S



\

^

N

P

O

W



R

W

[

[

N

`VT

d

P

O

R

`ZS_



`PN

P

U

gP_ 

P

V

[



W

W

]

QRd

N

P

M

[

P

Y

S

U

]

U

W

Y

R

_



v



O

N

N

]

V

X

S

N

O

P

[

W

R

[

R

V

P



P

V

S



T

R

T

[

S

P

W



_

V

P

_

N

T

W

_

Y

P

[

[

R





`QO 

N

]

P

S

[

T

W

Y

T



U

V

o

M

W

[

W





N

O

d

Z

N

S

T

d

[

O

P

R

`Pd

R

`P

]

P

N

\

Y

O



S

P



N

gP_

Y

V

O

P

S

P

W

T

S^P





_

S

W

QRR



S

P

N

Y

^

d



T

d

[



h

]

O

R

\

]



d

V

R

W

T

`VS



P

P

T

R

V

P

]

T



W

P

N

V

_



W

M

O

N

N

o

N

[

[

`W

Y

P

P



U

S



S





]

QO`

\

P

V

^

M

N

T



U

N

S

O

]

M

O

[



N

S

[

R

V

N

O

P

P

S

`

O

N

S

P

P

W





`RP

QRQ[P

_



W



_

N

a

gP_ 

O



Y

[

]

N

U

P

N

d

P

T

V

S

V



S

[

N

Y

R

T

W

P

]

[

T

N

O

d

_



^



S

N



R

`PS

QRP

O

[

Y

P

S

T

U

h

P

S

R

h

V



d

M

W

W

T

S

d

S



S

V

`O

N

[

V

R

[

S

P

R

M

`P

T





M

e

]

R

S

V

N

Y

[



N

^

R

[

f

_

N



W

QVS

V

T

S

O

T

N







V

]

QVT

P



[

N

[

i

P

O



M

T

S

QR_



[

e

j

Y

T

V



[

S

W

R

k

`R

T

R

V

\

l

[

S





R

V

N

e

S

T

]

c

O

P

N

T

e

V

P



R

[

N

I

L



[

\

W

T

\

T

Z

S

[

K

U



R



V



R

S

W

N

T



R

P

S

N

W

W

O

R

T

O

Y







R

R

T

Y

\

]

[

P

[

N

[

Y





M

V

P

]

T

I

T





N

_

Z

N



P

X

V

X

O

N

|

K

S

V

_







[

P

`PR

_

N

V

[



_

W

W

R

QRM

P



V





]

[

N

N

^

V

P



O

O

[

V

T

]

W

V

P

T

S

b

P

W

Z





R

M

_



QRN

d

W

R

[

T

V

N

]

P

V

]



S

P

[

N

_

P

Y

O

W

U

S

N



^

Q

b



P

V

R

[

O

T

T

N

P

[

]

e

N

S

O

]P[

S^PW 

IlK~PSM[S`RTU[\YVXRNV[TWVNORWRXSPP]N[e 
% ̃&&& #ˇ(ˆ)#! ̆ ̋�#% ̃!#%+  

	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	 	

MINIMUM REQUIREMENTS OF THE MECHANISM 

§ 703.3 Mechanism organization. 

§ 703.4 Qualification of members. 

§ 703.5 Operation of the Mechanism. 

' ' ° *

  

IKLMNOPQQQPRSTQUMPVVV P  N T N V U

Q

V

MPVV  ZZ  R

VR Q  







SM Q PR U Q T MV V   ZQ R XR 

R

N QQQ T

T

 S NW T S    Q W T

ZZ 



N Q T N R

P U VXXW P SSX  P   X  Q Q U Z NU VV N Z

N

N

N

N

 



IKLM

M

NU

U

U

P N  T XRJ P ST R W

 V

IKlbQ T 

P P V

V V Q Q  S S d

d

Q RRQ Q 









Q NN

N

 NU

N XX



PPP





V TT X U  P NN



Q

Q







 Z X N  XXTT OR US

Z P V b[P N P  V 



N

N

 S



Q R

Q

T P

T

T



Q 







 RTTQN  SQQN U T T W Q XR

R

R

N[N V R N XR T X P  X RSP T

S S MXZ  V NN

N

 N U S   S WX V Q  QTT

W   T N VV

N X Q S

S



N

N

 



 Q



X

X

W P Q R [N[^Q

Q

R



















V Q

V M S X  N V   N R

 S V N Q M

VVRRN NJPSMNQ QQVV T R UUQ  Q STT 

  Y



 SS N P N N SMNNN

QN SS   Q Q U XXX

R UUN

N

N  d 



R S S  SMN S U X [P  

Q  d SSN N V SP   X V XS SS    T U V

N



[

�,

-

.

/0I



J

M

1K.2L

Q

3

N

M

4

U

N

5

T





6

Ve7N

8



9

Q

OP

P

:

R

3

S

5

Q

T



P

3

Q

R

;

US

<

_

M

4



P

Y

5X=

V

U



>

P

W

b



T

W

=

d

S

[b?7S



N

XRU

V

@

a

J

_

A

T

OX7

T

A

Y

S



M



=

Z



B

P



X

C

R

SM.

_



Q

X

/



R

N

0



P



Y



U



-

N

T

2



SNR

<

Q

P

�

2

[X^

2



V

5





N

R

D





X

E

Q

R

N



F

J

G

c









d

OM2



X

.

Q



N

5







2

[N

S

.

M



3

N

R



4

Q\S





H

U

P



R

 ̆

X[bˇ

Y

ˆ





S

 ̇T



U

OM ̋

N

 ̨Y

P



 ̃

^

S_N

!



]



SMS



N

R

`NS\



 ̋

XSW

 ̇
 ̆ OXMPV

R





P

X



U



^

[

X

ˆ

Y

#

N

ST^$Z!

_

P





P

XQ

 ̃

V

`N_PRW

Y

M



P

N

R

]

X

b

U

N

[YXY

SXNT

W

d

X

U

X

V

T

_

Ra 

P

PVY`NXUbdWS

M

N

P

U

R

\XP

U

R

[YMPV^NT

S

Z



d

W

R

M

Y

P

N

J

Y

N

PWR

T

Y

R

WUT

d

[b[NN

QUSNPRR

SV__

ZUN

S

N

P

ZTNQ

Y

dPU

S

N

P

TVZ

NeVU`NdfWWMX

P

N

RXSU

S[aTNRUdQNZPXQPRYN]bYXSXTdUQNUTVdSXTRTZ I

I

^

WKKLL

S

Y

i

P

Z

M

P

M

R

N

P

X

N

N

Y

Q

W

S

V



X

_



N

OP`NU

R

S



U

M

X

P

T

U

N

R

S

R

W





Q

Y

P

`NU

M

P

Q



U

_



P

R

N

T

U



R

S

]

W

Z

T

b

X



J

S

M

U

Q

N

N

R

M



P

[b

Y

X

N

R

R

U

X

X

U

S

[N[^ J



Y

X

U

M

T



[\

W

M

S

P

d

M

T

P

U



N

R

P



V

V

X



_



h

R

[bU

N



R

Y

b

X

W

R

Q



T

U

S

X



V

T

X

S

N

d

R



R

U

P

U

P

Y

J



R

N

[N[^ W

T

N

Y



OPM

P

Q

\P



S

R

T

Y

M

S

_

Z

X



N

Q

U





S

T

P

b

M



b

N

[XR

S

d

N

M

Q

N

S

U

S



T

Q

`NN

R



Z

Q

P

T

a

X



[d[\ Q

R

T

N

W

[PY

Q

P



M

UU

P

b

S

T

R

R

P

T



R

X

W

R

U

N

P

Z

T

[U

\



^

[[X T

P

V

Z

N

Q

I

N

X



S

Y

Z

Q

M



N

U

d

T

N

c

d

S

S



X

M

d

U

fWR

N

S

N

X

J

U

Q

P

Q

N





X

Z

S

S

N

[Nd

T

M

R



P

P

`NS

Y

Q

R

V

R

N

_

U

S

S

U



W

X

M

R



M

T

R

N

U



P

S

N



d



OPR

X

Y

W

V

R

P

X

N

e

U

h

S

P

U

[N

d

Q

U

R

P

Y

N

P

W

R

U



R

Z

Q

N

S

S

Q

W

_

P

\

T

N



^

Q

S

[Y

Z

T

K

P



b



U

U

^

N

S

X

M

_

R

R

Q

P



U

N

J



d

V

T

OPX



S

b

S

Q

R

M

P

N

N

U

g



Q

S

a

U

N

M

P



T

S



P

R

P

M

R

S

S

N



V

R

T

S





U

M

OPN

QS

N

V

P

N





Y

R

[N[^ b

N

Q

Y

U

P

W



R

S

R

X

M

U

S

X

N

T

W

Q

N

U

N

R

TQ

b

U

U

U

Q

U

T





U

S

P

P

R

M

T

R

Q

U

V

_

Y

N

T





U

V

S



Q

_

U

T

\

b



S

U

T

P

N

R

R

Z



U

S

U

[N

M

P

T

d

P

W

Q

Q

a

S

N

S

Q



XSM\

N 

IPKi

I

k

n

T

K[N[^ l

b



Q

b

T

P

N

Y

Q

N

U

S

Q

W

_

T



Y

S

S

R



N

T

OMW

S

X

M

W

Y

N

XR[b

Y

X

J

U

X



U



P

T

V

b

P



Q

Y

d



X

[P_

X

S

U

N

S

b



\

X



R

d

T

S

Q

^

Y

N

PN

X



U

U

R

W

b

M



T

N

d

P

[N[bS

V

N

^\TVN

P

T

j

_

b

PNR

N



S



N

T

_

[b

Q

X



R

P



J

VTN

R

_

R

_

N

S

V

N

T

J

T

ZP



V

P



b

P

J

P

W

N

Q

S

R

XT_

SRT

\

S

Z

X

M

U

N

W

d

Q

V

W



d

S

M

M

Y

P

X

b

R

N

J



Q

Z



U

^

T

T

d

QR

S

b



R

d

T

T

S

b

M

ST

N

VXQ

U

[XN

SMU

S

P

N

TR

Y

Z

Z

Y

T

N

W

b

V

X

P

Y

d

U

X

Q

R

b

U

J

T

P

U

Y

W

X

S

U

U

XTb

T

R

d

Z

U

SNY

\UQ

m

W



V

T

P

XYQ

S

XRJSTSMN I^Kr

Y

^

X

N

M

USN

b

Q

R

N

X^Y

X

P



Q

U

T

U

d

W

X



U

R

T

T

S

c

b

X

N

R

d

T

Z



U

X

N

T

S

\

Q

M

N

U

U

S

P

Y

OT[N[^ a

e

T



V

o

S

X

N

Q

R

T



J

T

Q

S



ORQ

M

b

U

N

d

N



U

Q

J

Y

b

Q



N

e

P

T

N

R

U

Q

N



U

N

W

X

Q

R

S

U

P

T

S



X

V

N

Q

T

Z

R



N

b

Q

Z

e

N





d

Y

T

R

S

U

M

^

N

V

_

S

e

V

W





U

X

N

b

W

R

X

[NY

b

UT

P

XRM

Y



Q

b

J

R

P

d



S

W

J

P

V

Q

X

S



^

R

S

a

Y

P

_

N

rMX

b

S

U

U



M

M

b

T

N



Q

d

I

N

V



X

N

[PP

S

V

N

K

_

S\

P



M

R

P

Z



T

Q

b

d

P

N

V

Q

N



Z

W



N

U

P

Q

X

R

M



N

U

W

T

e

P



T

Q

N

d



R

V

e

[TU





^

X

S

U

Y

[NN

\

M

YQ



P

R

b

N

X

R



W

N

VS

N

S

R

Q

U

\



X

P

^

T

S

R

Z

d

R



^

Y

S

X

U

S

X

N



U

N

S

M

M



R

W

P

U

N

\

T



W

e

U



R

X

c

P

R

P

Q

U

W

d

J

V

c

X

Y

U

Y

R

d

N

N

S

T

Q

Q

U

X

W

N

T

Y

X

U

X

Y

S

R

Y

N

X

X



X

P

Q

T

N

R

R

e



W

Q

J

p

X



b

S

T

PN

P

Q

X

ORR



Q

T

Y

T

e

S_X

Z

T

N

U



q

P

V

Q

b



e

U

R

N

d

N

T

M

_

Q

S

[NX

U

V

N

b

N

b

M

\VP

_

U

X

R

T

b

T

S

^

Y





T

V

X

d

N

R

Z

W

V

P

W





_

P

S

U



M

a

R

Z

d

S

T

N

p



U

S

t

X



Q

OTR

N

[P

X

X

S



Q

R

N

M

N

e

s

Q

W

R

S

N

M



S

d

T

U

X

Z

Q

S

P

Y



[NOMU

W

U

M

S

Ud

N

R

X

M

W

Q

S

N

a

M

P

\

V IWK`

P

X

gR

N

e

e

T



T

N

[^XROVU

VeS

N

[NN

Q

Y

Q

N

U

J

U

R



N

U

R

S



P

M

a

OMS



^

q

P

i

UT

N

V

X



W

M

^

S

X

P

M

R

N



X



V

R

S

b

U



M

R

J

N

T



Q

W



S

U

S

Z

T



N

T

X

N

R

W

R

Q

W

S

N

M

U

P

V

Y

R

d



X

X

R



R

Y

S

W

N

T

S

P

N

Y

SV

P

Q

\

M

X

N



W

R

W

N

U

c

T



S

J

d

[[N M

N

N

Y

X

Q

U

R

X





X

N

U

R

J

Q

N



Q

P



S

W

T

M

VX

S

Q

N

b

P



T



V

d

Z



R

ORP

T

^



X

V

U

Q

XW

T

M

P

R



S

P

U

R

J

M

M

Y

V

N



P

b



Q

N

R

PV

]

N



X

^

Q

b

e

R

N

S

P

N



Y

R

b

U

X

S

Q

N



S

Q

X

X

S

U

[PT

N

M

S

V

d

N

P

UU



S

[N[^ T

Z



X

U

R

P

VNN

J

W

V



X

_

S

N

T

V



N

Z



T

N

[NS

e

M

Q

X



U

N

Y

R

R



N

Z

b

e

S

R

Q

N

TW

U

[Z

N

Y

S



[N

W

d

T

T

W

T

Z

S

R



R

X



S

OMU

U

d

\

d

P[NX

V

W

S

R

W

X

M

c

R

Y

Q

J

d





X

S

Y

U

X

M

U

OXX



N

U

S

X

M



b

S

X

P

N

M

T

d

W



R

S

U

P

c

N



d

R

T

d

U

^

_

Q

X

a

U

u



T

N

b

XSORW

N

XTS

Q



U

R

T

N



Z

T

Q

R



U

S

Q

U

M

M

TN

XbORYUXUT

N

b

Q

VNU

d

V

M

S

_

N

X



b

Z

a

T



Q

Z 

I

IP^KKL

x

b

QN

M

b

P

c

N

Q

T

P

d



R

`NJ

R

U

QPT

S

W

a

b

SXMv

P

U

W

R



P

I

X

^

U

SXKT

SRM

U



Q

T

M

T

Z

P

d

PJ

VN

M

Y

U



X

I

U

S

u

P

b

K^

d

T

V

S

Z

X

N



U

S

\

M

S

X

M

OQU

N

U

X

`NN

S

W

N

S

R

W

XT

M

T

R

P

b

a

R



N

w

X

Q

U

T

P

[b

S

X

R

N

U

J

U

M



P

b

T

Q

Z

V

T

XS

[[N W

MNYOQdQY

N

X

X

U

P

SN

S

OMN

R

V



_

b

X



W

Q

X

T

R

M

W

Z



T

U

N

Q

M

Y

[P

dQV

^

N

XTR

U

S



W

U

M

V

M

d

SP

Y

M

N

N

V^

P

OPN

S



V

[PN

Q

P

P

U

R

Y

S

S

N



T

S



M

Q

P



T

e

P

U

P

R

N

X

Y

V



P



XSS

^

N

M

V

[UNWSTTU



R

P

b

U

R

N

d

_

W

[N

X

b

v

N

Q

Y

U

T

T

X

Z

R

QN

d

W

b

N

T

X

R

bS IWKL

T

N

Q

S

T

N

M

P

Q

Z

R

b

V

[N



N

W

N

[P_ S

Y

P

M



M

e

`NX

U

N

P

Q

Y

Y







R

S

P

Y

_

X



T

U

S

W

^

X

d

U



b

M

X

N

W

N

R

b

d

P



T

[b

d

Y

d

V

R

S

R

X

N

U

N

S

J

X

S

N

U

a

N

Q

M



S



a

[P

rMY

U

SMY





\

T

N

S

U

X

R

W

Z

M

N

M



l

S

N

L

R

P



M

Z

W



X

V

P

N

P

N

S

V





W

N

X

R

I

Y

S

_



T

J

N

z

U

e



Q

N

S

W

T



M

U

Q

e

X

U

Z

U

d



X

T

S

S

Y

X

V

^

X

M

T

N

Z

J

N

[X

N

U

R

P

Q

R

N

\

S



W

l

U

b

M

S

N

W

d

\

P

N



S

J

^

X

Y

Q



N

I

P

[X



T

^

b

d

S

Q

M

_

N

R





Q

N

Y

S

d

X

N

M

Q

T



N

V

Y

P

N

N

Y

QK

R

U

^

T

\Y

^

\

_

S

S



M



_

T

T

M



N

T

N

R



Q

Q

J

`N

N

N



b

b

P



U

d

b

T

P

R

d

R

W

P

U

Q

X

^

y

Y

S

M

U

Q

_

N

[XN

S

P

X

\

_

^





Q

R

P

S

\

K



M

X

V

\

T



U

N

S

N



Q

R

[X

_



R

Y

P

`NW

TZ



V

S

U

W

d

Z

T

M



T

Q

Y

W

d

[PP

S

R

M

X

M

R

U

P

V

Q

J



d

N

R

X

S

R



X

`NP

V

X

X

T

S

U

e

P

R

U

N

[T

R



d

U

W

R

S

M

N

U



N

P

X

d

U

J

M

W

^

R



R

P

N

Q

V

Y

X

S

U

V

N

V





P

[d

W

Q

S

P



V

U

M

{

N

XRQ

N

_

P



P

|



J

U

Q

T

Z

X

}

V



U

N

T

Z

_

S

~

N

T



\

Q

S



X



a

U

U

P

M



P

�

W



U

W

N

X

I

T

Z

U

d

W



^

P

b

R

U

N

d

K

X

Q

d



U

Q

T

T



N

P

a

P

Y

Z

c

S

U

rM

R

N

S

d



M

Y

V

Q

W

N

_

X



S

\

N

U

N

R



V

\

P

P



R

]

S

T

b

S

R

b



P

Q

X

X

P

Y

R

R



N

V

P

Q



J



Z

Y

Y

S

W

R

T

\



X



P

T

S

_

Q

X

[P

[bQ

T



d

P

SMU

R

J

S

VNX

_

N

T



Y

S

Q

R



U

N

R



N

T

d

X

\

U

V



W

S

_

OM[

T

M

U

X



U

Q

Y

N

d

^



X

Q

P

X

T

N

U

W



R

U

R

Q

W

M

_

T



V

T



X

T

OXd

R

T

Z

U

Q

S

W

N

M

V

N

NQ 
% ̃&&& #ˇ(ˆ)#! ̆ ̋�#% ̃!#%+ , 

	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	

1

2

3

4

5

6

7

1

2

3

4

5

6

7

1

2

3

4

5

6

7

8

1

2

3

4

5

6

2

3

4

5

6

2

3

4

5

6

7

8

2

3

4

5

6

7

8

3

4

5

6

7

8

9

3

4

5

6

7

5

6

7

8

9

' ' ° *

@

  

@

3 5

 44M2  6 4 2 . 0 7 5 8 8



8

4.86 - 9 8 5

- 4  4 



 9 . 45  4 35  



9  2 @@5

5

5

6

6

@ 5 6

/ 0 7 4.8 

5 @

5 562 3 5  75 4





3

3

 862 2  5 2 35 - 8

3  5 6 6 00

<5 















4 4 3

3 3

@

? 5







-

. 3 @ -





5 6  3 3 8 2  7 ; 3  5 

6







-







6  ; - @ 3 3 9

9

 ; 1  5 9   95@   5



0

04

4

D





5

5

5

3

8

@

3

3

2

2

2

8 @

@

:  8 4 2 5 4 @@





5 @

 5 3   55 2  : @

? 

@

> @     13 0 5





2  155 623 2

2

 0 3 3 5 2@

@

44444 D0 @ 9  5 8 ? 6

6

6

2 @@7 8 5 5 .  6

2

2

0  66

3

@  

6 @ 



 



;

5

@

??

�  -..-123-456-057.8-3294-.3:48;.3

<2-

�=

2



8



9



4-



6



6.

>

375



?

2 ̆

8

ˇˆ9



 ̇60 ̋

2

 ̨@ ̃

13.!A495/ ̋-

 ̇
 ̆0123

-

ˆ#62$

8

!.1 ̃

1.3->8-:-.5B1@248.3 =9?G

3

8

=

;

5

O



.

-

/

2

?0

-

6

>

4

5

L

.

-



P

7

4

=



9

8

8

-

Q

2

5

0

4

2

;

6



-

8

5

.

9

/

4

1

.

9



3

5

@

4

>

<2:

8

5

8

7

-



3

;

8

4

5

.



.

2

5



-

;

3

4

0



.

7

<2;

-

2

2

5

8

0

6

4

5

3

6

-

6

8

4

9

>

.

.

2

4

5

/

8

3

6

-

7

:



<4@

1

/

2

4-

6

>

5

8

8

.

4

-

7

.



-

5

9

5

8

@

8



H

>

-

5

5



.

6

9

/

7



B



5

2

4

6

7

9

-



6

>

-

5

5

2

@

5

/

8

5

1



9

-

<49

:

-

0

.

H

2

5



-

-

5

3

6

8



0

2

9

2

<5

5

1

@

-

4

9



6

0



1

3

E59

1

.

5

3

9

4

5

>

A



-

4

4

6

8

-

.

7

9

5

5

;

0

8

5

C

.



8

2

9

3

-

8

<2@



2



4

1

<28

-

6

4

3



.

<1

.

-48

2

-

.

5



6

3

8

I02

3

4

0



2

4

M

2

2

-

4

3

2

5

7

6

@

-



H

0

C



1

>



2



D

0

8

7

6

0



9

3

.

=

5

8

9

B



3

?

;

E51



.

2

-

.

5

0

3

6

;

<69

5

7



-

9

4

0

0

-

7

5

2

4



4

.

6

-

3

8

.

7

>

64

>



3

-

5

4

<6@

0

</

:

7

5



-4

6

9

.

3

-

6

0

5

2



8



4

F

8

2

1

N

>

.



@

1



4

6

8

3

2

6

6

5

.

3

H

4

2



-

/

4



8

M

3

@57

3

8

2



F

@

/

>

-

1

>

6

>

9

0

4



-

3

4

.

8

5

=

2

;

7

M





-

2

1

?





@



3

8

2

5

.

5

:

3

2

;

1

2





4

6

-

2

8

M

0

-

;



3

4

I42

.

H

6

31

3



5

6

<2-

0

0

1

5



4

7

=

@

8

2

;

-

-

?



4

7

4

J

.



.

.

5

K

8

8

;

<5



H

9

8

-

2

0

.

2

8

4

:

-

6

9

-

6

H

6





.

3

.

5

8

;

7

;



>

-

2

4

8

.

9

:

8

H

=S T3

I25

464</7

3

@

2

.

8

>

6

-

3

:

6

-5

.

.

<53

--0

8

5

-

I2Q

;.7-3



5

=

2

.

B

8

1

3

-



.

5

3>8

3

@

6

5

-

5

6

6

9

-

H

0



5

7

7

.<1356

>

4.8

5

8

9

8



5

2

6

3

8

2

?

9

R

-42.

-

8

0

9

5

;



2

3

.

5



3

9

2

95

6

2

7

.

<24

8

6

6

4.

M

-

8

0

5



5

60H5

2

;

8

.

@

9



3

6

R



-28-

:

5.2

-



0

61535



7

354L<5599

345266

2.A

824@/

2

@

/

5

@



5

-4<5>89;5.3-053;

I3.34

<

-52875?R =U?G

I4;-0@52



/

9

4

5

9

7

5

4



6

/

4

:

.



8

4-6

I.95>

7

@94634.5F8>

R2438

5

9

27-4.8.8-0523-.;-05I2328-.3H95-5<485I05-053H289-.I02-5B-58-HI2328-.3 =J?T

3

1

;

=

5

3

4

>

.< 6

?F

3

7

>

1

@

4

.

.

3

-

5

6

26

-7

9

.

-

.

4

4



6

;

.

-

8



0

1

8

1

6

5

>



2

>

.



-

7

<55

8

2

.





M

0

-

8

0

3

2

6

2



5

-

6

>

1

0





1

<5/

0

2

2



5

-

=

N

5

9

-

3

8



?

.

4





-

.

6

6

;

5

-



9

0

-0-

5

@

7

5



6

I24

9



6

6



4

-

5

.

.

3

7

8



2

-

-

H

0



8

4

-

.

5

0

-

8

.

5

7



3



?

.

3

H



5

8

9

2

4

8

6

>

9

1

.

<5

>

8

-0-

6

5

3

-

V60

480

5

6

;

2

2

.

5

-

@

3

;

4



<26

.

/

3

5

2

H



I2-

9

7

4.-

5

4

8

5

.

3

<5

8

9

2

R

8

5

26

-

9

8

.

7



9

6

3

V64

5

/

45

-

8

@

9

5

-5

9

48I0

9

1

5

2

9

5

3

8

2





M

-

7

3

0

-

2

4

5

.

1

E58

0

6

=M

=

7

4

?

;

0

.2

-0;

8



5

-

460

9<465



7

6

0

4

5

6

7

4

6

.

-

24

8

.

6



8

I

7

C

5

.

W3

>

.

-

@

2

9

3

4859 =5?D

=

=

O

S

0

?X0 ?5E5W

/

7

=

.

<1 3

4

2

?7

5



8

0

3

9

2



D

5

Y



@

8

0

2

8



-

4

9

0

4

5

6

2

8

2

5



<<2 <56

-

:



R

5

1



.

1

5



-

3

2

5

3

@54

8

3

.

:

<59

.





9

<.5

.



8

4

@

;

8

2

-







9

:

7

-05



.

-

@

.

0

2

8

86

5

:

-

>

2



1

4

</

6

7

8



2

6

9

3;

>

5

.

2

5

5

3



3



6

6

<2.

6



1

;

I0.

5

-@

8

7

0

5

7

5

4

5

@

L

:

5

3



5

5

1

-

.



9

.

3

-

.

0

;9

4

5

5

2

-

>

6



4

7

@

7



6

>

9

.

-

.



>

8

5

4

8

8

-

6



2

4

.

A

>

5

/

;

.

<56



@

2



5

A

>





5

8

-

3

9



.

9

<50

H

8

5

26

3

6

8



>

1

;



9

<2.

<52

23



2

1



9

3

6

M

5



5

-

3

2

.



2

;

8

-



.

1

5

.

3

0

<53



<2.

2

=A9

-

8

5

8

?

9



-

<17

.

5

25



;

1

6



C

-

-

3



0

-



.<1 -

.

4

.

6





-

66

0

5

5

5

-@7

5



:

8

-

Z



4

0

2



.

3

4

-

5

8

6

>

9



3

.

/

5

3

5

3

5

.:

6

0

.

;

6

5



8



-

3

9

0



9

8

4

5

3



2

-

5

90

<57

5

-



;

@

J

:

5

2

K

7

;

8



-

.< 

9

.

2



3

2

:



9

.



-

-

0

9

-

4<50

5

3

5

6

3



6

@4H<4-N 

=;?D=O05E5[

I2.

7

-00

3

2

I28

-

46.

3

<<2 3

2

C

8-.3:229

@.I7.2

8

8

>

.<532@31

535B1653586

-

6

2-.28

M

/5:

5

2-

.

1



2

-

3

0

-

5

:1-.326

5

946-1

2

>

-4-.

5

8

=R.32123-:V635135658-2-4A5?.8@:;N =S?\

=

3

4?.3D

-

1

.

0

2



2

3--

M

:

-

3



0

;

5

2

5

4



<5@

1

6

3

-5.

8

6



-

5

2

-8

1

0

-

1

5

2

5



-

E52

4.38

27

/-

0



:

-

2

0



8

5

4

6



-

2

0

<M

5

3

;

5



>

1

5

2

@

9

:

3





-

>

9

:

1

4



6

I4.

7

8

.

@

--

6

2

<55

Z

6

5



-

2

1

.

@



2

-

9

0

7

15@



7

2

.

.

7

8

5

8

@:H

6

->

4

0

;

<5

5

/



.

1

3

-

3



0

5

-0

6

1

5

2



8

;

3

.

-2

45@

-

.I4 6

4.68

.



8

/



M

2

:



M



4

-

8

3

0

;

5

.



3

H

.



<2/

-0>5

-

-



3

4

-

.



0

1

8

2

N

-

3



-

4;:-

<20:26

M

-435@5/

H

5

289.85 

=U?^

=

=

;

=

4

/

A

4

?

?7

?@

.0



;

-

D

Q

2

I41

.

-

0



2

0



@

/

2

-

.I5 2

5

3

4

8

3

6

-

1



-

4

1

:

5





1

-

6

3

6

;

0

0

5

.



9

6

9

2

1

7

R

5



6

3

<5</ -

.



4

2

.

-



7

2

0

-

5

8

3



8

5

-

9

4

0

1

6

9



3

9

0

5

-

]

4M5

4

.

2

2

3

0

-

3

8

6

@

M

5



-





1

3

H

.

I4-



.

5

.

-

3

;

4

>





<5I0/

@

7

9

95

@

6

>

5



5

2

9

1

@

-

3

5

8

R

.

4



I42



9

8

-

6

5

8

0





1

-



9

5

@

4

-

8



<5

0

.



2

-

E55



7

9



7



9

>

2

>



7

;

3

8

6

3

0

.

4



8

1

9

2

2

3

M



>



8

-

1





0

-

4

-

-

@

0

0

2

5

<5

5



7

I01





5

1

.

3

;

H

5



3

3

-

2

.< 5

0

6

-

6

5

5

0



5

8

3

5

@.

8

-

3

1

2

2

8



-

.

2

2

@

-

M

.I4 3

3

4

-

.





-

4

2

:

.

8

6

.

V

8

R

8



-

2

2



M



.

4

2

8

3

@

2

8



7

9

.

8



@

@

.

;

>

1



.

3

9

-

2

0

3

4

5

8

2

@

5

1M

@



5

3

1

3

H

5



5

8

4

3

F

;

6

5

-



2

>

2

5

6

-

4

1

8

5

3

4.5

1

8

-28

<5-

@42

-

C

7

4



-

.

_

2

4

8

.

8

/

.

-

8



@

6

-

4

5

6

0



/

H

.





4

<21

8

:

;2

M

.

-

3

0



8

9

7

-

4

4

5

.

6

5

5



R

8

6

1

-

V

2

334

4

M

2

-

8

:

M

0

5

H-

3

9

4

2

;4



1

-

8

-.0



5

-



/0

.

4

2

3

6

4

-

A

8

0

15

M



2

/

351

2

5

M

2

8

3

2

-:10 62-46L59C =M?D

=

=

O

S

05E5G

D

4

=

;

8

U

0

07

?

7

5

R

5

@

0



>

2

E5

2

.

9

8

8

3

4

9

8



4

7

6

M

0

<>2

56

8

6

4

5

4

0

6



2

9

.

<V4

;

@

6



6

48

<29

2

;

5

.

-47

3

6

<@

4

L



6

7

5

4

@

.

-

9

2

0



4

5

I4<64

6

7

-



.

0

2

7

8

4.

6

-

<46

>

>



3

<59

6

-

5

H

6

<27

4

3

/

4

H@2

5

4

:

.

-

4/

8

-

8

0

5





.

5

13

A

-



>

4

I24

9

<53

5

6

8

>

3



7

5

.

2

5

9

8

;

R

-

2

.

4

6

6

3



V61

@

3

4

.

.

8

6

A

-

>

5

493

8

5

5

9



9

3

5

5



9

48F

2

>

6

4

5

3

-

5

7

4.9

-48



.

4

6

8

8

H



1

.

O

2

3

O



3

5

K

2

A

=

M

2

5

3

?

8

2

=

-

1

U

>

0

?

2





.

=

@9

;

1



?

-

5



0

.

3

5

;.



-

Q

3

0

<27

46-H



6

8

O

5

7

`

5

aH

4



C

.

@

b

5

8

M

Cc

2

-0C

@





2

S

35-

U

N

<5OK=9

2

4

?

56H =U?D057.86><53<2:./-248H2-3526.82/@5.-H.1456.;2@E570246<357.39635@2-48M-.-057.6><53V69461>-5C 
% ̃&&& #ˇ(ˆ)#! ̆ ̋�#% ̃!#%+  

	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	

§ 703.6 Recordkeeping. 

' ' ° *

\

 NN O

Q  R O NO\

O S  R RT R

S

    M R TJQ O





R Q ]TS  Q O

O

NNNO Q \

U   ] ] R ]

T N

a JSUY O \  Q M N





OO TN S OR O

]

]

Q

Q

J \ \ \

W  

R NNQ J Q  Q



O U



R

R







]

T

T





Q

Q

X  ] QQ

Q

S

]]]U  aO \  \\ ] SS    R S  \  ]

T WO  ]U Q Q R [\ OQ N  \





\ R \

R

z YO WWROUU N{

S  T Y[ Y[ Q Q

W W

R NNWWb N

N

O N ]] g\\\\

NNNOR  

 ]O \ 



O N  J ]U \





Q









IK

NO XQ  N ] U  S S R T R ] YQ  NJOO g R 

cK T T \ X NOU

T

T

R ] \ \

RQ N

S N

]

]

I

I

I

K

\ \ ]

I JOaOJQS]UYUJQ\\\YQ]SNQ]SQS]SWOPQRRRQ

\

Kg\ PJ PQR N

] Q  Q \ R  NU T  U \ \

IKJOaOJQS]UYUJQ\\\ ]

Q

Q

Q

IK‡OUT\pOW[ZUNQMMMTMNJOaOJQS]U RR Q R R

� I

I

J

]KKLg

aON

M

J

R





T

N

R

J

Y`



O

h

g

J



b

`

N

PQJ

]

N

R

S

^

O

c

U

YO`

R

i

YQ

T



S

j

S

T

N

f

U

N

k

M



b

R



N

f

N

J

YOl

J

Q

f

O



N

m

U





R

W

Q

n

P]Q

]



c

U

`

V

d

X

T

N

R

J

I

b

O

S

W

]

N

U

S

O

K

W

b



^

c

T

U

YON

d

J

R

T



Q

PTX

R

U

\

O

R





[

O

Q

R

M

e

O

U



T

R

]

T

O

S

U

R

R

YU

V

Q



b



N

W

]

\



T

U

N

Q



S



_

T

Z

N

Z



O

J

U

M



W

T





Q

T

�

[



aOo

M

W

\



d



]

N

O



V

J



`

W

`

Q



O

]

J

N



U

WQ

Z

]



T

Q

U



S

S

N



]

Q

U

U

O





b

^

Y



M



N

O

S



O

T

]

W



N

X

R

J



O

R

S

X

O



]

R

O



R



X

R

N





]

Q

M

 ̆

_

U

T

ˇ

`

Q

ˆ

R





X

YQQ

`



V

 ̇Q

N

T

R

]

Q

R

T

YYO N

S

X

 ̋

S



`

T

 ̨

J



O

M

I

 ̃



Q

PJW

N

K

!

U

J

`





T

O

M



YON



aO

J

\

J

O

YO]

S

R

`

U





 ̋

N

X

J





U

T

O

 ̇
 ̆ Q

S

M

R

S

N

`



M



Q

]

T

N

U

S

]



R

V

T

Y

YQ



R

Q

S

O



`

^

T

ˆ

O



N

S

M

#

W

J

]



T

`

N



J

N

$

O

S

T

!

O

aO

J

b





WS

M

 ̃

]

U

W

`

N

U

O



J

X

T

R

Q

b



`

S

U

N

`

T

O

]

b

U

N

`

]

YR

_

N

R

O

]TPJW

U

Q

S

J

f

N]Q

c

O

T

c

S

\

S



d

Q



NI

U

J

T

W

`

O



K

N

O



J

T

R

O

N

M

Q]S aO

`

`JS]UY`W

T

O\YXZU\OXNO

U

RMT

Q

R

\

YQTMS

]N`U

O

W

T

b

M

N



O

NUXbQ

S

R

W

Q

O

V



Q

X

X

Q

J

RQIV

W

R

K

Q

T

X

M

J

NIW]UK

T

U

M

O

N`J

N]TS

U



O

W

`

bN]OSU

^

Q

PJU]`\J

T

O

POpRT[

`

Z

`

XbQ

U

RQUV

T

RQTX

S

J

O



R

I

f

O

qKr

T`M

O

NXJ

N

]



U

NJUON

`

^NM

]



T

NJSO

^NJO RO

Q

h

R

b

QV]R

O

Q

YOXJS

I

N

O

NKJ

TQMNJ]OU`UOT`

S

N

U

T

bYOSJR

U

]SO]N]QWO\ZWRf

OUTRNNTNJOaO`JQS]UYUJQ\STN[OUQN]U_OWbSN]\NJOXOR]TWTMWO\QZQ\TPOW[Z 

,-./0Is

K1.2t

X

c

`

3

T

O

R

c

4

`

S

d

5

p



U

I

6

Q

]

7

W

K

T

8

I

O

S

n

W

9

R



U

K

O



:

]





S

W

T

3

T



M

5

M

v

[





3

N

N

Z



J

J

w

;

NO

O

d

<

J





n

4

g

O

5

f





`

m

aO=

N

I

>

`

^

V





c

J

=

K

`



i

Q

?7T

J



S

j

M

Q

]



U

S

N

f

@

k

J

Y]

A

U

fl7

Y^U



A

f

X



J



m

=

Q

n

R

B

S

N



\

c

C

f

Z

S

d



L

.

W

S

T

I



Q

O

/



N

K

`

0

[

S

I

]



n

O

U

Z

-

K

]



2

\

T

f

`

O

<

]

S

V

p

2



Q

]

T

\

2



M

Q

5





Z

N

D

`



J

[

E

N

O

]

F

T

S

G

aOS



W

2



]

Q

.

S

R

`

5

V



]

2

J

U

T.

Q

]

3

S

V

4

]

Q

U

TH

S

Yb

Z

N

U



X

T

J

O

M

Q

R



U

\

T



PQ[

S

O

f



u

Q

R

W

Q

T

S

Y]PONZU



p

T

U

O

][R^\

]

N

O

V

J



Q

]

O

S

N]

PQT

O

S

p



]

Q

W

RQS

O

W

S

N



`

R

T

O

R

^

\



U

Q

N

J

U

]SQ

XV

\

R



T

Q

NTp

`



]

N

Q

W

]



O

S

YQW

V]T

S

N

T



O

U

W

R

O

M`Q

N]TNJS

^QU 

IQKx

c

JOaO`JQS^]UYUJQQ\YQSWN]SON

\OQX

]SJRTO

S

`

O

T

SRWb

UTSOORQ

T

`

MJNJWO

]



U

`

X

T

b

S

N

U

O

b

RYOOMORROWNT]NPJ]`JUJQ\]S`\bWOy m z YO^WWROUU^NO\OXJTOSb ORQSW`SN`XORUTSTMNJOPQRQSNTR{ n |RQSSQYOQSWYTWO\SbY[ORTMNJOXRTb`N]SpT\pOW{ I

o

i

}

w

Kxg

g

X

W

J



T

O

\

U



O

U

R

T

b

N

O



`

W

]

YYQ T

R

J

Q

]

S

[

O

N

U

O

R

O

U





W

O

T

T



R

T

p



Z

M

M

]



S

R



W

N

T





O

T

O

v

M

\

`

N



S

O



J

Q

w

O

`

X

O

S

d

]

O

J

X

R

Z

n



T

N



`

PRf



S

o

T

O

T

O

I

M

\

]

O

\

[





O

N

`

p

K

J

O

`

Q



Q

O

T

S

N

S

O

\

M



U

N



W

N



]

T

Q

J

Q

U

[

`

S

]

X

S

U

Z

b

W

W



YOX

N



N

YQJ

YOO

Q

O



R

Q

S



N

aON

K

S

O

N

O

{

U

N

W

R

]



S

]

U

`

Q

N

V

J

b

J

\U

O

[

Q

S





Y]S

[

W

M

]

O

T

Q

U

N

R

YN

POO



W

T

R

O



M

N

[



\

S

W

T

Q

Z



]

N

S



U

O

]

J

S



`

]

X

O

N

V

\

J

R



T

aOO

O

N

U

U

T

R

b

O



X

N

`

R

S

O

Q

J

O



R

Q



N

T

W

S

W

Z



]

{

N

U

[

J

YX

Z

O



b

O

`Q

N

]

O

T

N

S

J

^

S



W

O

]

U

S



R

Q

b

`

S

YO\bZ

W



R

T

N

]

R

Z

S

N

TJ

V

Q

O

M



N



U

R

N



Q

J

b

X

S

O

YYQ O





R

T

W

U

R

O

T

Q

`

S

\

R



U

]

X



O

I

R

]

T

U

S

O



S

U

`

T

{

O

\

M

b



S

R

W

O

]

Q

S

\ON

V

p

T



Q

`

S

S

T

{

N

S

QUS

b

W

\N



Q

YQSNUNOR]Q\ ~ xYOY[ JOWOO

`

R

]

U

]TpTS

N

T]SM

V

N{J

TORYOY[ ]SMTRYQORN

U

]



T

]

S

`

T\bS

W

Q]S

V

Z]T

SMTRYQRUN

T\Sb



N

Q

]TUS

N

{

TWQNO^N]YOQSWX\Q`OTMYOON]SV^QSWNJO]WOSN]NZTM 

[KIx

c

c

�

d

c

m

KKg

l

g

`

`T

S

`

U

`

S

YYb Z

X

T

N



U

Q

]

T

X

O

b

N

N

Z

U

O

YOJ





YOT

T

O

S

M

M

R

]





`

N

^

M

W

S



J

Q

T

T

N

O

N



S

`

\

]



T

T

W

W

b

M

P†S



]

YOR

N

U

U

O

J

`

b

K

U

O



\

S

T

R

X



O

PQ

N

U

T

\

U

\

O

b

Q

S

QN

U

N

O

]

R

S

O

Q



R

W

N

V

U

S

T



N

`

N



T

I

N

J

T

J

R

O



YYb •

N

O

U

R



J

U

O

]

X

O

S

b

N

Q



T

N

YYQ W

r

R

O

{S

]

N

Q

U

S

]

T

]

O

X

S

`

W

M

U

Q

b

W



O

O



R

N

W

T

Q

]

O

O

T



M

`

Q

f

U



S

N

J

`



J

U

T



N

O



]

M

I

T





T

R

W

S

O

R

O

I



\

U

U

O

`

b

K

p

]

S

U

{

Q

YYQ N

]

T

T

SNR

S



•U

{

Q



S

R

W

]

W

O

]U

U

YQX

TbM

N

N



O

O

R

U

O

R



]

\

V

Q

O

R

\

p



T

X

Q

b

S

T

X

N

R



N

O

Q

]

W

T

S



S

W

b

U



S

YQTWOMN

R

M

O



T

[

R]R

\

Q

Q

T

\

S

P†XW

T

b

SR

X

N

Q



]

N

YOT

O

S

\OU



X



Q

T

J

S

M

T

W

TS

UR

O

Q

b



\

`

[

Q

†V\R

U

T

K

b

NXT

O

NWJ



O

bSWOR I

W

`Kx

x

X

I

I

c

m

J

RTKOW

aOb

g

aO`

\

\

N

`

`







W

W

YT`

J

]

]

J

Q

U

U

Q

S

X

X

W

S

]

b

b

U

O

]

N

N

U

Y\

O

O

f

YU

U

U





]

]

W

J

S

S

O

Q



PJ`

\

]



U

YQYQ]

]

`

`

T

J

J

S

]

]

S





S

K

N

N

N

N



J

J

Q

Q

O

O

S

]





S

S

W

PQ





Q

Q

J

S

S

Q

R

R





]

U

]

Q

Q

S

S



S

S

M

W

W

Q

N

N

O

O

T

T

]

r

r

\

R

R

O





J

J

M

W

T

Q

U

NR



U

U

T



P]O





X

R

`

Q

O

R

T

\

`

M

T

Ub

YXJ

Y]J

U

PQT

O

U

\

W

PZ

O



{

N

W

R

Q

T

Q



S

U



S

\W

T

N

W

[

T

YO]UR

W



X

Q

O



b

U

X

[

O

O

P]Z

R



M

Q



T

\

W





aOR

U

O

YQJ

\QT

`

Z

PyS

J

O

`

Q

W

O

S

[

]

I

U

O

O

YZ

]NJW

S

O

W

O

R`



[

o

]

Z

U

d



]

U

T

W

O

S

Q

f

Z

N\UO

f

YOSNTR]SROUXTSUONTQ IOKx

O

c

J

Q

O

`



J

aOTM`

NJQO

S

M]T

UY\TP]UJSQ

V

\

``Q

T

N

YXOVT]\RO

]



OUOy

`

Y]†QSSYbQQ

\

S

Z

W

QPQSWYQQS]

N

S

T

N

R

Q

J]SUU

N

`QT

N]YXUN]`\U

]OPJW{]`JUJTPNJOSbY[ORQSWXOR`OSNTMW]UXbNOU]S ImK‡OUT\pOW[ZUNQMTMNJOaO`JQS]UY^N]YOMTR`TYX\]QS`OJQUT``bROW^QSWPQRQSNTRJQUSTN`TYX\]OW{ 
% ̃&&& #ˇ(ˆ)#! ̆ ̋�#% ̃!#%+  

	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	 


5

6

7

8

9

§ 703.7 Audits. 

§ 703.8 Openness of records and proceedings. 

' ' ° *

: A

   

F ?50567@0@60A1





AA 9 @0 2@B  A AA 9 A

, 0 

,

,

F0?1?2>5039706072>5EP5971C>50AQKPRH,00, 2:8;?1B9A8D S  5

>

 ??3 3

.

3 3

? 339

9

 3  @? 0 A  

 2 ? 3  9  3 4  :

2 A  0

A

 

33 88

> >  2 2:8; B 9>

 ?1 8

 5 9> 2  9

9

9

@B 1 5  8 3

, Y 0 ;;

;

<0; ??@^ 9

9

> 3 : A 8

?

?  1

,

,

..

? 9  193 8 0  5 >  3 9 ?

?

8

8

    @9 8

5 2 8

 3 008   A 5 A

11 

? 3A 1 8  

B 9  2>  ,. 8 1 0

0





;? 8 93 99  2 ;00

1@ ;

;3 ,

,

0 8; 8  1 09 3 9 2 3  3 3

8  0 9>5 ??3 0 >

0 ;  0 3

;







�  - /12340567189:2:8;0<0=;9>

?1@9



>

�5

8



?@0:2



A







=

2

@B3



?



9

 ̆

>

ˇˆ=

0

 ̇;9 ̋ ̨1> ̃

2

!

87082= ̋=

 ̇
 ̆ CA0

5

Dˆ#$! ̃ ,

E

H

J

K F0==?50567@0@60A1I



9

9

8?>

>

5

5

5

40



G98

A



?

:

1

@02

0

A

89



=

2

:

>

2

88

A

;

2

=0

A

2





;

3

=

?

@B9

2

>

1

>



=

3

1

=

?

0

9

C

2



>

@0;

@B=

9

0

1

A



3

D

;

?

2

0

9

=

5

1

=

D



C

>2A08570I98>2

5

=



=

G9CA09

5

>

D

82A;91>28=2@B3?05D L M2NCA?15?=8?2>D 

,:.,W

X

S

O

;

>

P

S

T

.0

9

.

3

<0



5

F

U

?

0

1

=

=

>

B

;

?

5

2

1

9

?

1

>

2

V

8

>

1

?



2

5

@>

0



=

1

2

39?

;

:

1

7



9

?

8

0

2

;

3

5

>

0

A

R



0

6

5

8

0

?

9

1

7

?

B

2

>

C

>

98

5

0

3



R



E

A0P=

529

A

7

5

1

1





C

:

1

2

>

B

A

5

0

90

=

>

A

?X

7

Q

0

2

5

K

8



P

;

?>-

0



A

R

B

H

A9

,

0

A

9

9

.

.,1

V

S

T

2

A

.

9

>



B

2

D;9

:>

1

8;

5

,

?

9

1

.

B89

;

A

A

8

2

D

CV;,0.2:8;?110=8?2>:2A9830918E709A19:80A 

,

,96..W

\

?

B

@B9

;

=

0

A8;



3

<00

1

9@0;

C

9

=

5

;

>

3

?



8

9

6

8



9

B

>

0

8

A



?

1

9

2

@4

>

9

?



5

9

1

?30

A

9

;

5

0

9



?

3

:

>

0

2

;

:=



9

2

?>4

A

@B0



9

B



C

9

9

3

>

5

A9

?8V

>

R

C

A

=

9

5

0

B

?



8

G?;

=,2

8

9

;

>

.



5

8

2

;

C

:

?

=

1

88



;

B

0

?

9

5

1

A



1

9

8R0

8

Y=

308

3

?

9



2

A

1

0

>

8

=





1

9

2

;

>

A

9

5

>

1

C

39?

2

>

:

3

=

7

83

I;

C

820

5



0

<05

9

0

8

8

=



0

9

;

A



9

@?>

>

?

>

1

0

?

@@C@ G;A0Z8C

;

8;?

0

A0



5

8

:

;

2

802

32

<06

G?0>

=

[

V

;

0

]

9

B

>

8?C

1

>

@509

A

>

Q5

?

K

81P-RJ2:8;?1 S \493C98?2>2:G9A9>82A1^0:2A8182@9[0=2>1C@0A19G9A02:8;0<0=;9> @^10_?180>=091A0ZC?A05?>QKP-RT,5. ,

T

-./Y

2

,

0

>

?

:

?

.

.4

9

8;?

3

0

7

?

Y

1

G2

1

5

1



C

5

=

8

?

?

B

1

1

;

2

=

6

9

B



0

:

2

C

Z

A

C



A

8

:

9

C



8

;



D

A

0

=

0

9

1

1



=

7

A

V

B



?

9

>

A

0

2



>

>

9

2

5

=

:

5

B

8

:



0

8

;



2

1

_

8

0

@0

0

2

b



0

1

A



:

<09

1





@9=

>

9

9

2

5

3

=

@B7

2

=

?

;

>

@9

?

8

3

9

0

9

3

>

9

c

>

1



?

?



2

>

1

9

>

1

:

0

@^;

@B8

5

9

;

1



?

1

B

9

3

1

0



B

C

>

?

=

>

8

R

C

A

5

2

.

9

=

1

8

3

@B8

3

C

0

?

C

>

1

1

9

5

V

8



>

?

3

;

0

D

=



8



9



9

?

2

8

>

>

2

3

A



8

5

5

9

=





Q

9

3

3

2

0





>

2

@BK

5

A

P



6



GA2

?

7

3

R

8

9



J

;

?

8;

0

8

?

,

0

2

0

6

A>

.

:

<0

I

2

1



=

,

A



2

=

C

@1=

.

>

I

;



8

5

9

9

I

0



=

?

>

>

A

5

8

?

4

1



Q



G?,

0

@

5

K

1

8

.

P

8

;



?

2

-

V

8:



R

9

;

5

J

8

8

0

0

,

;

?20



8

?

=

1

0

.

>

2





A

I

B



@?>

@0:

9

1

8A

>

C

;

8

5

0

D

@0?19



?

8

9



>

;

B

8

A

5

0

?

9

1

2





A

:

>

?

8

>

2

R





9

4

,

3

2

>

a

2

5

2

3

G?4



A

0

:



>

2

B

5

V

C



3

?

]

2

A

>

B

G`02

9

1

C

=

0

B

;

1

02:

:

2

8A

;

8

0

?

1

1

I9>5 

,

,

5

=..Y

Y

9

@



4

C

>

A

0

=

9

5

0

@6B



?

3

8

9

5

2

2

6

0

A

A

0

1

8

3

>

A

0



I

2



1



2

?

:

8

;

2



A

7

0

9





0

9

2

3

@B>

=

:

6

7

;

B

0

BA

3

9



2

1

0

C

7

5

0

A

5

1

C

3

?

0

2

=

8

=





>

C

2

8

1

0

>

A

9





5

?

5

9

8

>



0

V

A

4

6

0

A

2

0

7



9

8

>

3



4

;

1

8

;

0

?

2



1

8

0

5

>

;





1

I

<09

0

:0

A

6

A

0

=

2

3

=

0

2

8

@?

;



:

2

=

I

9



>

2

8

2

>

;



1

8

?

0

;

8

1

;

R



0

@R9

W

A

C



;

3

8

5



M

;

6

0

?89

0

2

<0

>



A

1

0

9



C

:

B

C

2

=

6

2

5

;

A

@?A



?

9

B

82R

>

C

?

8

A



1

0

B

@9@5

2



1

8

7

2

0





1

6

8



;

0

7

2

0



:

?

5

>





a

8

?

4

A

;

0

2

0

5

=

3



4

0

9

8

0



A

C

?

9

8

5

1

3

G??



W

8

9

R

A

C

8

9

;

5



?

8

0

;

2

d0

A

2

8

<02

@@? 5=

0

;

301

9

8

1

>

0

?

?

2



1

>

@9

I@09

9

>

1

5

1

9

1

2

G9;

:9B

3

9

A

6A

9

8

0

>

?0

8

@92

1A8

I2

5

1



B

0

5

2

?1>B

1

C

2

8

A

0

21A

I 

,

9

6.W\

8

_

;0

0



<01

B89

=

9

8?;

1

9



8

B

?

>

=

A

?

2

9

4

3?1

5

C

@90

@@9 5C7>

6

5

A

0

?

[A

1



0



B

1

9

B

8

A



0

9

=

=

2

V

?

A

>

X

9

X

0

B

5

5

;

0



1

?

>

>

,8



?

Q

9

.

3

K

I

9



P

2

>

-

A

5



R

@9

J

,0,0.

5



.

2

0

2:

9:

8



4

;

8

9

?1?

1

3



9

1

B6

0

9

3

=

0

A

8



?

2

1>;

3

I

7

9

2>

3>6

5



0

1

B



C

9

=

4

A9V

?

8

39A

0

9

6

A

B

@130;

8

,



2

9

=



.

>

9



5

2

>



:

7

=

Q2

B



>

0

K

5

A

P

1

?

-

8

2

?

R

2

>

K

>



:

2

1

:

I

A

2

8

?

A

>

?1>

B



B

1

0

9

C

=

A

=

8

?

I

;

2

9



>

:23

9



A

>

0

@

5

=

I

2



=

9

A

2

1

5

B



1

8

7

;

2?

0

>

:

VR 

,

5

=

0

...<0W

e

<

B

1

80;

C

B

A

A

2

0

=

2

@10

=

=



;

>

B

8

;

0



?



2

A

>

9

A

5

R

0

0



3

V

>

C

W

?

=

Z

=

1

?

A

;

2

1

C

7

0

2@A



0

1

2

5



:

1



?



1

:

C

5

1

8



R

;

>



0

8

8

;

0

5

>

;

9



8

0

0

@0@6 

?

3

A



8

<0<0

B

7

Q



0

2



A

=

K

:

=

@?;

P



;

8

0

-

9

8

A

>

0

R

R

>

1

H

?



?

1

B

,

1

8

9

@G? 2

9

@.



A



;

8

2

?

1

0

:

;

9



1

8

9

A

;

9

?

3

A

1

>



0

B



5

1

B

A



2

B

9

B

5

4

0

A

A

0

8

?

2

=

5

D

=



5

8

0



?

;

C

8

5



2

8

0

=

0

2



8

A



B



1

5

0

0

2



=

?

1

8

3

>

2

?

;

B

=

4

A

0

C

7

2

5

A

8



3

1



0

4

B



;

1

0

@99

9



5

A

1

8



3

;

?

7

5



>

6

9

80

5

2

3?



9

6

1

9

4

B

0

B



9

5

B



C

?

2

?

3

8

9

1

?

B

0

0

B

6

0

1

5

C

3

>

0





>

8

C





0

8

9

>

2

]

8

0

?





:

2

5

8

2

;

6



A

>

0

@31

2



0

<08

A

7



4

6

80

=

2

A



;



1

5

9



?

2

1

>

3>

=

?

A

1

0

3



2

A

@^Z

0

1

C

9

1

0

0

1



5

2

1

2



B

8

9

>

1

8

8

9

?





:

@06

2

>

30A1

0

9

9

;

8

=

?

9

>

=

5

V

0

3





>

1

1

6

1

2

R

0



>

8

1

2

5

0



?

2

1

8=

A

2



A

=

C

?@?2

8

B

?>>

?0

9

8

1

;

8



2

0

2

A

:

7 
	
 
 
 	 
 
 
 
 


 
 
 
 
 
 
 	

  

,. 256 ;

 59 6

B

 

�  � ̆ˇˆ ̇ ̋ ̨ ̃!  ̋ ̇
 ̆ˆ#$! ̃ ,B.G

2

,

-

@

<

35.1B

H1

/

A

5

0

4

:

0

0

=

8

<

1

9



1

I1IE 5

2

2

:



9

4

2

34B

I51

:

2

6

7

C

<



2

7



5

1

F

710

6

0



4

I54

78782

J

2



1

71

7

5

1

65K

6

5

393

9

:

6

:

5

;

E

3

6

4

3

1

4





3

3



<

3

4

<

1

51

8:

89

C

2

9



2

=

=

=

>

1

>

3

7

1

2

31?

4



D

5



:

5

:



3

>

8



=

7145

:

2



4

71:L

5

>

E

1

612

3

0

D49:2B

3

4

F

7I5394:716539:;343<1L>569M05394:24BH10<5:92I 

% ̃&&&'#ˇ'(ˆ)#! ̆° ̋�#% ̃!*#%+  
United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson

FTC File No. 212-3140 

Dear Christopher Pane, David Kappell, and POLS 4392: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 
Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary 
United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson

FTC File No. 212-3140 

Dear Anonymous: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

In your letter, you asked the Commission to bring enforcement actions against any other 

companies that are not in compliance with the Warranty Act. The Commission shares your 

commitment to law enforcement. If you are aware of other companies that are violating the 

Warranty Act or you encounter such violations in the future, please consider filing a report at 

ReportFraud.ftc.gov. 
After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 

Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary 
United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson

FTC File No. 212-3140 

Dear Terri Collier: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

In your letter, you asked that Harley-Davidson “be required to provide clearer 

information concerning warranties.” Under the proposed settlement, Harley-Davidson will be 

barred from issuing a warranty that fails to disclose, “clearly and conspicuously in a single 

document, in simple and readily understood language, a clear description and identification of 

products, or parts, or characteristics, or components or properties covered by the warranty and 
where necessary for clarification, excluded from the warranty.” Italso is ordered to comply with 

other provisions of the Warranty Act, such as the presale availability rule, which requires that 

written warranties on consumer products costing more than $15 be available to consumers before 

they buy. And, Harley-Davidson now is required to state explicitly that “Taking your product to 

be serviced by a repair shop that is not affiliated with or an authorized dealer of Harley-Davidson 

will not void this warranty. Also, using third-party parts will not void this warranty.” 

After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 

Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary 
United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson 

FTC File No. 212-3140 

Dear Lucinda Brummitt: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

In your comment, you asked that “past owners at the very least be compensated for the 

poor treatment by Harley.” Unfortunately, the Warranty Act only grants the Commission 
authority to seek injunctive relief for first-time violations of the Warranty Act, and not monetary 

remedies for injured consumers. See 15 U.S.C. § 2310(c).0F

1 

You also asked that, under the settlement, “new or future owners [] be able to choose 

their maintenance and upgrades as they see fit.” The Warranty Act addresses illegal tying but 

does not require manufacturers to extend their warranties to cover all modifications or service 

providers a consumer selects. 

After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 

Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary 

1 The Warranty Act does create a private right of action. If you believe you have been damaged by HarleyDavidson’s actions, you may want to consult with a private attorney about your options under the Warranty Act. 
 

United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson 

FTC File No. 212-3140 

Dear Tristan Weis: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

In your letter, you raise concerns about the Environmental Protection Agency’s 2017 

consent decree with Harley-Davidson and its effect on Harley-Davidson’s warranty. The FTC 

was not a party to that consent decree and does not have authority to change its terms. 
 

You also said that Harley-Davidson owners should be “able to do what they want to do” 

with their motorcycles, including generating “better performance and sound.” We understand 

your comment to mean that Harley-Davidson should not be permitted to void the warranty if a 

customer makes changes that enhance the performance of the product. However, the Warranty 

Act does not reach so far. Congress drafted the Warranty Act to prohibit warrantors from 

conditioning their warranty on the use of a particular brand of part or service, unless that part or 

service is offered for free. So, if Harley-Davidson states in its warranty that using a particular 

type of tuner will void the warranty no matter which brand you use – even if you are using a 

Harley-Davidson branded tuner – that is permissible under the Warranty Act. 

You also asked that Harley-Davidson be required to provide tuners to customers free of 

charge if customers must use those tuners to maintain their warranty in light of HarleyDavidson’s obligations under the EPA consent decree. Unfortunately, this relief is also not 

available under the Warranty Act. Under the proposed settlement, however, Harley-Davidson 

cannot state that you must use a Harley-Davidson or other particular brand of tuner to maintain 

the warranty. Harley-Davidson also cannot void your warranty if you use tuners from other 

manufacturers that also comply with the EPA consent decree or if you use a third-party service 

provider to install compliant tuners. 

Finally, you ask that anyone who was forced to buy a Harley-Davidson branded tuner be 

compensated. Unfortunately, the Warranty Act only grants the Commission authority to seek 

injunctive relief for first-time violations of the Warranty Act, and not monetary remedies for 

injured consumers. See 15 U.S.C. § 2310(c). 1 

0F

After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 

Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary 

1 The Warranty Act does create a private right of action. If you believe you have been damaged by HarleyDavidson’s actions, you may want to consult with a private attorney about your options under the Warranty Act. 
 

United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson

FTC File No. 212-3140 

Dear Chris Yanoscik: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

In your letter, you mentioned that you used Harley-Davidson branded parts and services 

to update your Harley-Davidson stock exhaust, because you were concerned that using thirdparty parts or services might invalidate your warranty. The proposed settlement will stop HarleyDavidson from conditioning its warranty on the use of a particular brand of part or service unless 

that part or service is offered for free under the warranty. You mentioned Harley-Davidson’s 
 

 

 

consent decree with the Environmental Protection Agency, and you may know that the FTC was 

not a party to it and does not have authority to change its terms. Under the proposed settlement, 

however, Harley-Davidson cannot state that you must use a Harley-Davidson or other particular 

brand of tuner to maintain the warranty. Harley Davidson also cannot void your warranty if you 

use tuners from other manufacturers that also comply with the EPA consent decree or if you use 

a third-party service provider to install compliant tuners. 

After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 

Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary 
United States of America 

FEDERAL TRADE COMMISSION 

Washington, DC 20580 

Office of the Secretary 

October 21, 2022

Re: Harley-Davidson

FTC File No. 212-3140 

Dear Thunderchief Garage: 

Thank you for your comment regarding the above-referenced matter. Your letter was 

placed on the public record pursuant to Section 2.34 of the Commission’s Rules of Practice, 16 

C.F.R. § 2.34, and was given serious consideration by the Commission. 

The Commission has made it a priority to protect consumers’ right to repair their 

products, as reflected in the unanimously issued July 2021 Policy Statement of the Federal Trade 

Commission on Repair Restrictions Imposed by Manufacturers and Sellers. The Magnuson Moss 

Warranty Act (the “Warranty Act”) is one of the FTC’s tools to address repair restrictions. It 

generally prohibits a company from conditioning a consumer product warranty on the 

consumer’s using any article or service that is identified by brand name unless it is provided for 

free. 

The Commission has determined that the relief obtained in the Decision and Order with 

Harley-Davidson Motor Company Group LLC (“Harley-Davidson”) will serve to remedy its 

alleged violations of the Warranty Act and the Federal Trade Commission Act. Notably, under 

the Decision and Order, Harley-Davidson must remove all illegal terms from its warranty, clarify 

its warranty terms, and provide its customers whose motorcycles are under warranty and its 

authorized dealers with notice of the updated warranty. Harley-Davidson will also have to 

explicitly state in its warranty that “Taking your product to be serviced by a repair shop that is 

not affiliated with or an authorized dealer of Harley-Davidson will not void this warranty. Also, 

using third-party parts will not void this warranty.” 

In your comment, you mentioned that several Harley-Davidson dealers have informed 

you that Harley-Davidson prohibits them from selling genuine Harley-Davidson parts to you and 

other independent shop owners for your customers’ repairs or your own personal motorcycles. 

You also mentioned that Harley-Davidson prohibits its dealers from shipping genuine HarleyDavidson parts to customers outside of the dealers’ territory. Your comment urges the 
 

Commission to “open[] the parts market to independents so that [they] may compete.” The 

Warranty Act addresses illegal tying but does not compel manufacturers to sell replacement parts 

to specific categories of purchasers. However, if you believe that a company’s conduct violates 

the FTC Act or any of the other laws the FTC enforces, please consider filing a detailed report at 

ReportFraud.ftc.gov. 

After carefully considering your comment, along with others received in this matter, the 

Commission has determined that the public interest is best served by issuing the Decision and 

Order in final form without modification. A copy of the final Decision and Order, along with 

other relevant materials, is available on the Commission’s website at http://www.ftc.gov. 

Thank you again for your comment. The Commission is aided in its analysis by hearing 

from a variety of sources, and we appreciate your interest in this matter. 

By direction of the Commission. 

April J. Tabor 

Secretary