Exhibit 99.1 

FOR MORE INFORMATION CONTACT:  

 				Kimra Hawley, President &CEO

 (408) 325-3800 

khawley@actionpoint.com

John Finegan, CFO

(408) 325-3311

jfinegan@actionpoint.com

    Charles Messman

Todd Kehrli

MKR Group, LLC

(310) 451-7713

cmessman@mkr-group.com

tkehrli@mkr-group.com

 

ACTIONPOINT SELLS DIALOG SERVER BUSINESS TO CHORDIANTSOFTWARE

Asset Sale Strengthens ActionPoint's Balance Sheet,Enables Focus on Market-Leading Core Business

SAN JOSE, Calif., Thursday, May 17, 2001 -ActionPoint, Inc. (Nasdaq: ACTP) today announced that Chordiant Software(Nasdaq: CHRD) has acquired ActionPoint's Dialog Server product suite forapproximately $7.2 million consisting of approximately $2 million in cash and1.7 million shares of Chordiant common stock. Chordiant has also acquired theDialog Server development, support, and marketing team, and will service theexisting Dialog Server customer base.

Enables Focus on Market-Leading Core Business

"In the current market environment we think it'simportant to focus on our core business where we are the market leader,"said Kimra Hawley, ActionPoint president and CEO. "Today, over 300 Global2000 organizations including Amgen, Blue Cross Blue Shield, Bristol MeyersSquibb, Colgate Palmolive, Earthgrains, GE Financial Assurance, ING Barings,Merrill Lynch, Miller Brewing, Metropolitan Life, Prudential, UPS, andVolkswagen have selected our Enterprise Server 3.0TM andInput*Accel*® products to transform their critical paper and fax-baseddocuments to digital content. Although doing business on the Web is anattractive idea, the reality is that the vast majority of information continuesto flow on paper documents or faxes. Our industry-leading products solve thereal world problem large organizations face today - getting all that informationinto a format that their computer systems can understand and use."

Strengthens Balance Sheet, Has Positive Impact on Profitability

"This transaction does two things for ActionPoint.First, it significantly strengthens the balance sheet. Second, it has a positiveimpact on profitability by reducing expenses in a part of our business that hadnot delivered meaningful revenue," continued Hawley.  "We believe ourstrengthened balance sheet, large customer base, market-leading products, andsharp focus on our core business is a winning combination for ActionPoint, ourcustomers, and our shareholders. "

Strategic Fit with Chordiant's Products

Chordiant is a leading developer of unified customerrelationship management (CRM) solutions for companies with extreme customerdemands. "We believe Chordiant customers will benefit from this technologyas it is applied to Internet based e-marketing, e-selling, e-service, andknowledge based applications for consumer direct businesses," said SamSpadafora, chairman and chief executive officer of Chordiant. "Our goal forindividual consumers is to create engaging, interactive applications that guideconsumers through the entire experience making it easier for customers toseamlessly act on market offers; intelligent selection of products and services;and enable personalized service and purchases directly over the Web. We willalso continue to develop and market the stand-alone Dialog Server product suiteto customers worldwide."

Corporate Conference Call

ActionPoint will host a conference call tomorrow, May 18,2001, at 10:30 a.m. Pacific Standard Time to discuss the sale of its DialogServer business. The conference call can be accessed by dialing 888-799-1759approximately 10 minutes prior to start time. A live webcast of ActionPointconference call can be accessed at http://www.actionpoint.com. In addition, areplay of the call will be available following the conference call and can beaccessed through the company's Investor Relations Web site athttp://www.actionpoint.com.  A replay of the conference call can be accessed for48 hours after the call by calling (800) 633-8284, reservation No. 18902837.

About ActionPoint 

ActionPoint, Inc. (NASDAQ: ACTP), develops and marketssoftware products that transform traditional business documents -- such as paperdocuments, faxes, and microfiche -- into digital content compatible withenterprise computing systems and the Internet. Its award winning products,ActionPoint Enterprise Server 3.0Ô and Input*AccelÒ*, are the most comprehensive capture solutions on the market, incorporatingXML and advanced forms processing technology. Today, over 300 Global 2000organizations use Input*Accel* to cut costs, improve customer service, andincrease productivity. For more information, visit the company's Web site athttp://www.actionpoint.com.

About Chordiant Software

Chordiant Software (www.chordiant.com) delivers a UnifiedCRM Solution that provides an Intelligent Customer Interaction Management (ICIM)platform for enterprise-wide integration with existing systems and IntelligentBusiness Services including e-marketing, e-service, e-selling, and e-fulfillment, which embrace the customer's existing applications.  Chordiant'ssolution is designed to meet the extreme customer demands of complex businessesserving millions of individuals in real time and across multiple lines ofbusiness, with the objectives of customer satisfaction, retention, growth, andlifetime value. 

Whether communicating via branch locations, Web, e-mail,telephone, or wireless access, the Chordiant Unified CRM Solution provides areal-time, single view of each customer and a consistent, personalized messagefor every interaction.  It includes a comprehensive business process engine,which allows companies to implement best business practices across multipletouchpoints.  Marketers and sales professionals can maximize their marketinginvestment through the creation, execution and refinement of sophisticateddirect marketing initiatives that span both traditional and online channels.Chordiant empowers intelligent, high-value contacts designed to retaincustomers, grow revenues and drive profits during every customer interaction.

Headquartered in Cupertino, California, Chordiant maintainsregional offices in Boston; Chicago; Dallas; Denver; Manchester, New Hampshire;New York; Amsterdam; London; Neu Isenburg and Munich, Germany; Paris; Sydney andMelbourne.

ActionPoint, the ActionPoint logo, ActionPoint EnterpriseServer, and InputAccel are trademarks, or registered trademarks, of ActionPoint,Inc.  All other trademarks or registered trademarks are the property of theirrespective owners.

Please note: Private Securities Litigation Reform Act of 1995provides a "safe harbor" for forward-looking statements.  Certaininformation included in this news release (as well as information in oralstatements or other written statements made or to be made by ActionPoint, Inc.)contain statements that are forward-looking, such as statements relating to thefuture anticipated direction of the futures and securities industry, plans forfuture expansion, various business development activities, planned capitalexpenditures, anticipated sales, potential contracts, dependence on existingmanagement, domestic and global economic conditions, changes in federal or statelaws, and market competition factors.  Such forward-looking information involvesimportant risks and uncertainties that could significantly affect anticipatedresults in the future, and accordingly, such results may differ from thoseexpressed in any forward-looking statements made by or on behalf of ActionPoint,Inc.