Federal Trade Commission

November 2018

DATA 

BOOK 

2018

Do

Not

Call
Table of Contents

The National Do Not Call Registry

The Data Book

Inside the numbers

Who is using the Do Not Call Registry

Complaint Figures by Year

Complaint Figures for FY 2018

State Rankings

Registration and Complaint Figures  

by State

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming
The National Do Not Call Registry Data Book

The National Do Not Call Registry

The National Do Not Call Registry provides an easy and efficient way for consumers to tell companies

they don’t want to receive most telemarketing sales calls. Robocalls that are sales calls are illegal

whether a number is on the Registry or not, unless the caller has written permission from a consumer.  

Since its inception in 2003, the Registry has continued to grow. As of September 30, 2018, there were

235 million active registrations. Consumers can register multiple phone numbers on the Registry by

registering online at donotcall.gov or calling a toll‐free number (888‐382‐1222) from the telephone

numbers they wish to register. Telemarketers and sellers must remove numbers added to the

Registry from their call lists at least every 31 days. Organizations can access the Registry at

telemarketing.donotcall.gov.       

If a company violates the Do Not Call rules, consumers can report the call to the Federal Trade

Commission (FTC) online at donotcall.gov or by calling the toll free number. Law enforcement officials

review these complaints, as well as consumer registration and telemarketer access information,

through the Consumer Sentinel Network, a secure online database maintained by the FTC. For more

information about Sentinel, visit ftc.gov/sentinel. Law enforcement personnel may join Sentinel at

register.consumersentinel.gov.
The National Do Not Call Registry Data Book

The Data Book

The National Do Not Call Registry Data Book contains statistical data about phone numbers on the

Registry, telemarketers and sellers accessing phone numbers on the Registry, and complaints

consumers submit to the FTC about telemarketers allegedly violating the Do Not Call rules. The FTC

monitors the data for accuracy and occasionally makes modifications to address potential problems.

Statistical data on complaints is based on unverified complaints reported by consumers, not on a

consumer survey.

Inside the numbers

• When we report the total number of DNC complaints, we break it down to show how many

were robocalls and how many came from live callers. With a few exceptions, telemarketing

robocalls are illegal, whether or not a number is on the Do Not Call Registry. As always,

when it’s a live caller, we verify that the consumer’s telephone number was registered on

the DNC database before we take the complaint.

• Our online complaint form asks for the topic of the call.

o Consumers can choose to report specific topics, such as reducing debt, vacation &

timeshares, and several other categories. Not everyone who files a complaint reports

a topic.

o The Data Book does not include statistics where a consumer chose “Other,” or topics

less likely to violate the Do Not Call Rules, such as debt collection, political, or

charitable calls.

• The Data Book includes a state‐by‐state analysis of DNC complaints. This is how we identify a

consumer’s state:

o If consumers report their state, we use the state they report.

o If consumers do not report their state, we use their area code.

o The state‐by‐state analysis also includes the top 10 topics consumers reported.

• The underlying data in the report is available on our open government site where we post

our daily complaint data at: www.ftc.gov/data.

• States are ranked based on the number of registrations or complaints per 100,000

population. Complaint figures include the total number of FY 2018 complaints submitted to

the FTC. Population estimates are based on 2017 U.S. Census population estimates (Annual

Estimates of the Resident Population: April 1, 2010 to July 1, 2017).

• For the purposes of this report, “active registrations” are those registrations consumers

have placed on the Registry that have not been subsequently deleted by the consumer or

removed by the FTC. The FTC removes numbers that have been disconnected and

reassigned.
2014 2015 2016 2017 2018

5orFewerAreaCodes

OrganizaƟonsWhoPaid

ExemptOrganizaƟons

Total 17,728

520

2,163

15,045

18,338

543

2,259

15,536

20,490

503

2,353

17,634

23,098

521

2,502

20,075

26,216

585

2,582

23,049

OrganizaƟonsAccessingtheRegistrybyFiscalYear

FY2018

NaƟonalDoNotCallRegistry

WhoisusingtheDoNotCallRegistry

2014 2015 2016 2017 2018

218M

220M

222M

224M

226M

228M

230M

232M

234M

236M

235,302,818

229,816,164

226,001,288

222,841,544

217,855,796

AcƟveRegistraƟonsbyFiscalYear

TelemarketersandsellerscanaccessuptofiveareacodesontheRegistryforfree.Toaccessmorethanfiveareacodes,theymustpayafee.OrganizaƟonsthatarenotsellinggoods

orservicesare"exempt"andcanaccessnumbersontheRegistryforfree.ThisincludesorganizaƟonsaskingforcharitablecontribuƟons,raisingmoneyforpoliƟcalpurposes,or

conducƟngsurveys.ItalsoincludesorganizaƟonscallingonlypeopletheyhaveanestablishedbusinessrelaƟonshipwithorwhohavegiventheorganizaƟonwriƩenpermissiontocall.

"AcƟveRegistraƟons"reflectthetotalnumberofphonenumbersregisteredontheNaƟonalDoNotCallRegistryforeachfiscalyearasofSeptember30,2018.
FY2018

NaƟonalDoNotCallRegistry

ComplaintFiguresbyYear

2014 2015 2016 2017 2018

0M

1M

2M

3M

4M

5M

6M

7M

3,790,614

4,501,960

3,401,610

2,125,968

1,734,586

1,894,327

2,563,055

1,854,695

1,388,455

1,448,363

3,241,050

3,578,695

5,340,207

7,157,337

5,780,172

ComplaintsbyCallTypeandFiscalYear

LiveCaller

Robocall

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleveryyear.ThedataisavailableatŌc.gov/data.
FY2018

NaƟonalDoNotCallRegistry

ComplaintFiguresfortheYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome 6,437

13,937

11,589

25,948

36,200

41,429

44,991

43,938

73,900

85,876

120,212

315,245

340,439

641,734

37,096

44,900

45,544

53,165

37,044

77,743

101,020

87,632

FY2018ComplaintsbyTopic*

LiveCaller

Robocall

CallTypeNotReported

95,231

LiveCaller

1,894,327

Robocall

3,790,614

FY2018ComplaintsbyCallType

October November December January February March April May June July August September

0K

100K

200K

300K

400K

500K

600K

333,953 354,663 345,222 358,642

393,343

326,772 329,698 307,544

277,461

229,747

267,121 266,448

148,391

169,033

153,503

155,039

172,867

173,516 165,212

166,369

154,608

126,110

160,136 149,543

434,382

422,784

361,859

439,255

481,533

508,748 503,483

575,086

518,042 507,270

537,139

490,591

FY2018ComplaintsbyMonth

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleverymonth.Thefulldata,aswellascomplaintsreporƟngthattheconsumeraskedtheenƟtytostopcalling,isavailableatŌc.gov/data.

*Noteveryonewhofilesacomplaintreportsatopic.
Blank ConsumerState AcƟveRegistraƟons AcƟveRegistraƟonsp..

DistrictofColumbia

PuertoRico 12,079

91,954

403,113

638,132

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonsbyState

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.StatesarerankedbasedonthenumberofacƟveregistraƟonsper100,000populaƟon.AcƟve

registraƟonsincludeallphonenumbersontheNaƟonalDoNotCallRegistryasofSeptember30,2018.PopulaƟonesƟmatesarebasedon2017U.S.CensuspopulaƟonesƟmates.

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

IL

StateRankingsforNaƟonalDoNotCallRegistryRegistraƟonsper100KPopulaƟon

AK

HI PR

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

1 NewHampshire

2 ConnecƟcut

3 MassachuseƩs

4 Maine

5 NewJersey

6 Kansas

7 Vermont

8 Wisconsin

9 Michigan

10 Pennsylvania

11 Wyoming

12 Colorado

13 Iowa

14 Nebraska

15 Ohio

16 Illinois

17 Delaware

18 Minnesota

19 Maryland

20 RhodeIsland

21 Montana

22 Kentucky

23 NewMexico

24 Virginia

25 SouthDakota

26 Oregon

1,245,599 92,762

3,234,535 90,144

5,893,707 85,916

1,121,496 83,950

7,453,121 82,761

2,410,796 82,756

513,516 82,339

4,743,374 81,846

8,135,953 81,667

10,439,420 81,523

471,159 81,330

4,543,112 81,023

2,541,946 80,807

1,533,775 79,881

9,308,803 79,845

10,144,460 79,241

760,637 79,073

4,404,606 78,984

4,737,693 78,281

828,596 78,196

819,955 78,054

3,425,526 76,906

1,580,412 75,688

6,333,237 74,772

650,141 74,758

3,059,227 73,845

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

27 NewYork

28 Tennessee

29 NorthDakota

30 Alabama

31 Florida

32 Washington

33 WestVirginia

34 Idaho

35 Oklahoma

36 Georgia

37 Arkansas

38 NorthCarolina

39 Missouri

40 Nevada

41 Arizona

42 California

43 Indiana

44 Utah

45 SouthCarolina

46 Louisiana

47 Hawaii

48 Mississippi

49 Texas

50 Alaska

14,356,622 72,328

4,847,910 72,185

541,571 71,694

3,487,166 71,535

14,956,428 71,274

5,275,918 71,241

1,281,329 70,563

1,204,354 70,145

2,748,220 69,914

7,278,613 69,790

2,087,259 69,476

7,009,339 68,228

4,147,289 67,838

2,015,932 67,242

4,710,641 67,139

26,447,425 66,893

4,295,725 64,434

1,998,389 64,426

3,152,409 62,742

2,907,686 62,073

810,079 56,747

1,684,795 56,459

15,901,664 56,181

375,719 50,787
Blank ConsumerState Complaints Complaintsper100K..

DistrictofColumbia

PuertoRico 27

2,469

893

17,135

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

IL

StateRankingsforNaƟonalDoNotCallRegistryComplaintsper100KPopulaƟon

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.Statesarerankedbasedonthenumberofcomplaintsper100,000populaƟon.Complaints

includethetotalnumberofFY2018complaintssubmiƩedtotheFTC.PopulaƟonesƟmatesarebasedon2017U.S.CensuspopulaƟonesƟmates.

FY2018

NaƟonalDoNotCallRegistry

ComplaintsbyState

HI

AK

PR

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

1 Nevada

2 Colorado

3 Arizona

4 Oregon

5 NewJersey

6 ConnecƟcut

7 Virginia

8 Maryland

9 Florida

10 Michigan

11 Illinois

12 Delaware

13 California

14 Pennsylvania

15 Ohio

16 Nebraska

17 Idaho

18 NewHampshire

19 Montana

20 Utah

21 Washington

22 RhodeIsland

23 NewYork

24 MassachuseƩs

25 Minnesota

26 Tennessee

77,316 2,579

143,108 2,552

166,589 2,374

98,126 2,369

210,123 2,333

83,343 2,323

181,936 2,148

127,143 2,101

427,404 2,037

197,421 1,982

252,935 1,976

18,806 1,955

747,829 1,891

239,133 1,867

216,675 1,858

35,670 1,858

31,524 1,836

24,566 1,829

18,638 1,774

54,865 1,769

130,920 1,768

18,691 1,764

348,651 1,756

119,103 1,736

93,028 1,668

111,514 1,660

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

27 Georgia

28 Alabama

29 NorthCarolina

30 Wyoming

31 NewMexico

32 Kansas

33 Maine

34 SouthCarolina

35 Vermont

36 Wisconsin

37 Arkansas

38 WestVirginia

39 Texas

40 Hawaii

41 Kentucky

42 Oklahoma

43 Iowa

44 Louisiana

45 Missouri

46 SouthDakota

47 NorthDakota

48 Indiana

49 Mississippi

50 Alaska

172,635 1,655

79,928 1,640

168,022 1,636

9,389 1,621

33,432 1,601

44,792 1,538

20,020 1,499

75,115 1,495

9,208 1,476

84,333 1,455

42,865 1,427

25,812 1,421

402,316 1,421

19,698 1,380

57,890 1,300

50,808 1,293

40,239 1,279

59,189 1,264

71,942 1,177

9,521 1,095

7,489 991

64,222 963

27,910 935

4,064 549
2014 2015 2016 2017 2018

0K

50K

100K

66,804

79,928

107,991

49,226 46,251

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Homesecurity&alarms

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

10,671

7,373

5,481

2,575

1,928

1,457

1,092

650

639

413

ComplaintsbyTopic*

LiveCaller

23,489

Robocall

55,051

CallTypeNotReported

1,388

ComplaintsbyCallType

Alabama

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

3M 3,283,842 3,331,985 3,393,619 3,487,166 3,202,106

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:79,928 (#28naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:3,487,166 (#30naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

1K

2K

3K

4K

3,041

4,064

2,391 2,121 2,114

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Workfromhome

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homesecurity&alarms

739

294

273

188

122

92

77

60

30

16

ComplaintsbyTopic*

LiveCaller

1,517

Robocall

2,524

CallTypeNotReported

23

ComplaintsbyCallType

Alaska

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

100K

200K

300K

400K

348,309 358,716 362,861 366,837 375,719

AcƟveRegistraƟonsbyFiscalYear

Complaints:4,064 (#50naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyBoroughorCensusArea

AcƟveRegistraƟons:375,719 (#50naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

50K

100K

150K

134,200

85,520 94,115

169,695 166,589

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

22,286

14,404

13,019

5,015

4,553

4,045

1,950

1,351

1,275

1,255

ComplaintsbyTopic*

LiveCaller

53,979

Robocall

110,463

CallTypeNotReported

2,147

ComplaintsbyCallType

Arizona

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M 4,378,074 4,464,376 4,520,322 4,596,446 4,710,641

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:166,589(#3naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,710,641 (#41naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

20K

40K

60K

43,545 42,865

61,696

28,320 29,311

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

6,175

3,174

2,558

1,026

863

810

455

347

229

144

ComplaintsbyTopic*

LiveCaller

13,970

Robocall

28,172

CallTypeNotReported

723

ComplaintsbyCallType

Arkansas

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

1,957,045 1,989,596 2,031,921 2,087,259 1,906,859

AcƟveRegistraƟonsbyFiscalYear

Complaints:42,865(#37naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,087,259 (#37naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

200K

400K

600K

800K

739,341 747,829

493,458 543,089

824,627

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

82,857

58,095

44,347

25,869

25,727

22,534

17,286

7,410

4,385

4,159

ComplaintsbyTopic*

LiveCaller

256,322

Robocall

481,761

CallTypeNotReported

9,746

ComplaintsbyCallType

California

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

10M

20M 24,700,367 25,201,182 25,548,739 25,926,903 26,447,425

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:747,829(#13naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:26,447,425 (#42naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

150K

103,228

129,600

143,108

69,087 77,012

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

Homeimprovement&cleaning

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Workfromhome

18,836

12,551

11,670

4,763

3,739

3,205

2,978

1,272

1,270

879

ComplaintsbyTopic*

LiveCaller

44,978

Robocall

96,290

CallTypeNotReported

1,840

ComplaintsbyCallType

Colorado

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M 4,261,903 4,341,567 4,385,799 4,444,187 4,543,112

AcƟveRegistraƟonsbyFiscalYear

Complaints:143,108(#2naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,543,112 (#12naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

76,841 83,343

47,274

94,425

52,590

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

WarranƟes&protecƟonplans

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

9,511

4,920

4,866

2,042

1,924

1,332

1,287

1,126

814

561

ComplaintsbyTopic*

LiveCaller

27,896

Robocall

53,779

CallTypeNotReported

1,668

ComplaintsbyCallType

ConnecƟcut

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

3M

3,020,552 3,087,422 3,121,356 3,183,068 3,234,535

AcƟveRegistraƟonsbyFiscalYear

Complaints:83,343(#6naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,234,535 (#2naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

10K

20K

19,724 18,806

27,689

14,781 14,454

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

Energy,solar,&uƟliƟes

1,949

1,275

1,263

556

552

435

162

126

101

87

ComplaintsbyTopic*

LiveCaller

6,936

Robocall

11,623

CallTypeNotReported

247

ComplaintsbyCallType

Delaware

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

200K

400K

600K

800K

710,636 725,325 734,565 746,072 760,637

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:18,806 (#12naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:760,637 (#17naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

10K

20K

18,298 17,135

24,301

9,534 8,612

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Homeimprovement&cleaning

Computer&technicalsupport

Energy,solar,&uƟliƟes

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Workfromhome

2,255

1,726

1,345

572

446

369

204

204

160

136

ComplaintsbyTopic*

LiveCaller

5,079

Robocall

11,938

CallTypeNotReported

118

ComplaintsbyCallType

DistrictofColumbia

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

200K

400K

600K

593,057 605,725 620,154 638,132

575,799

AcƟveRegistraƟonsbyFiscalYear

Complaints:17,135 (NotRanked)

DistrictofColumbiaTotals

AcƟveRegistraƟons:638,132 (NotRanked)

ComplaintsbyWard
2014 2015 2016 2017 2018

0K

200K

400K

600K

385,480 427,404

587,999

225,693 245,482

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

51,924

39,597

29,506

12,183

10,783

8,777

6,400

6,195

5,554

3,531

ComplaintsbyTopic*

LiveCaller

142,430

Robocall

280,184

CallTypeNotReported

4,790

ComplaintsbyCallType

Florida

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

5M

10M

15M

13,837,093 14,191,230 14,389,449 14,605,866 14,956,428

AcƟveRegistraƟonsbyFiscalYear

Complaints:427,404(#9naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:14,956,428 (#31naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

168,469 172,635

242,239

89,251 99,316

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Computer&technicalsupport

Homesecurity&alarms

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Workfromhome

23,231

16,778

11,289

5,581

5,129

3,383

3,085

1,522

1,460

1,109

ComplaintsbyTopic*

LiveCaller

55,894

Robocall

114,762

CallTypeNotReported

1,979

ComplaintsbyCallType

Georgia

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M

6M 6,869,990 6,972,018 7,095,159 7,278,613 6,716,740

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:172,635(#27naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:7,278,613 (#36naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

10K

20K

13,079

16,053

19,698

8,222 8,469

ComplaintsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Computer&technicalsupport

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

2,324

1,795

1,614

561

345

264

200

131

84

58

ComplaintsbyTopic*

LiveCaller

6,581

Robocall

12,531

CallTypeNotReported

586

ComplaintsbyCallType

Hawaii

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

200K

400K

600K

800K

760,824 770,366 781,815 810,079 744,414

AcƟveRegistraƟonsbyFiscalYear

Complaints:19,698(#40naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:810,079 (#47naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

10K

20K

30K

26,694

14,769

20,274

33,156 31,524

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

4,922

2,448

2,199

1,181

800

350

251

236

185

146

ComplaintsbyTopic*

LiveCaller

8,482

Robocall

22,619

CallTypeNotReported

423

ComplaintsbyCallType

Idaho

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K 1,129,605 1,146,623 1,171,358 1,204,354 1,101,636

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:31,524 (#17naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,204,354 (#34naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

300K

270,848 252,935

159,831 181,574

295,210

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

23,048

19,022

16,603

6,625

5,730

5,064

4,456

4,299

2,032

1,528

ComplaintsbyTopic*

LiveCaller

85,636

Robocall

162,259

CallTypeNotReported

5,040

ComplaintsbyCallType

Illinois

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

5M

10M

9,512,730 9,707,760 9,829,741 9,960,663 10,144,460

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:252,935(#11naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:10,144,460 (#16naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

64,676 64,222

114,229

25,415 31,006

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

Homeimprovement&cleaning

9,706

4,686

4,247

2,268

1,757

1,312

544

358

315

173

ComplaintsbyTopic*

LiveCaller

20,406

Robocall

42,470

CallTypeNotReported

1,346

ComplaintsbyCallType

Indiana

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M

3,944,861 4,025,068 4,169,999 4,295,725

3,828,656

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:64,222 (#48naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,295,725 (#43naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

20K

40K

60K

37,357 40,239

63,497

26,904 27,544

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

6,968

3,732

2,735

1,428

1,128

1,046

335

263

178

107

ComplaintsbyTopic*

LiveCaller

11,803

Robocall

27,626

CallTypeNotReported

810

ComplaintsbyCallType

Iowa

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M 2,379,956 2,427,757 2,450,893 2,490,336 2,541,946

AcƟveRegistraƟonsbyFiscalYear

Complaints:40,239(#43naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,541,946 (#13naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

20K

40K

41,766 44,792

55,204

26,959 27,251

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

7,539

3,674

3,044

1,391

1,139

817

351

234

184

166

ComplaintsbyTopic*

LiveCaller

14,619

Robocall

29,714

CallTypeNotReported

459

ComplaintsbyCallType

Kansas

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M 2,250,090 2,295,050 2,323,522 2,359,523 2,410,796

AcƟveRegistraƟonsbyFiscalYear

Complaints:44,792(#32naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,410,796 (#6naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

20K

40K

60K

52,370 57,890

72,110

31,042 32,618

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

Energy,solar,&uƟliƟes

7,901

5,221

3,853

1,786

1,307

1,146

580

412

301

128

ComplaintsbyTopic*

LiveCaller

18,680

Robocall

37,261

CallTypeNotReported

1,949

ComplaintsbyCallType

Kentucky

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

3M 3,230,335 3,279,331 3,329,393 3,425,526 3,156,945

AcƟveRegistraƟonsbyFiscalYear

Complaints:57,890(#41naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,425,526 (#22naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

20K

40K

60K

80K

59,189

42,407

86,266

37,117 30,823

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

Energy,solar,&uƟliƟes

9,113

5,335

4,558

1,988

1,287

1,097

618

415

366

159

ComplaintsbyTopic*

LiveCaller

20,034

Robocall

38,495

CallTypeNotReported

660

ComplaintsbyCallType

Louisiana

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

3M

2,729,396 2,766,185 2,824,750 2,907,686 2,670,597

AcƟveRegistraƟonsbyFiscalYear

Complaints:59,189(#44naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyParish

AcƟveRegistraƟons:2,907,686 (#46naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

10K

20K

30K

15,863

20,020

29,495

11,534 11,345

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Energy,solar,&uƟliƟes

3,287

1,261

1,080

805

518

473

193

107

66

51

ComplaintsbyTopic*

LiveCaller

6,245

Robocall

13,382

CallTypeNotReported

393

ComplaintsbyCallType

Maine

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K 1,050,374 1,066,511 1,092,143 1,121,496 1,024,820

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:20,020 (#33naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,121,496 (#4naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

150K

126,475 127,143

150,319

88,702 91,730

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Homeimprovement&cleaning

Computer&technicalsupport

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

18,253

9,511

6,776

3,264

2,467

2,415

1,557

1,327

1,072

908

ComplaintsbyTopic*

LiveCaller

41,090

Robocall

82,743

CallTypeNotReported

3,310

ComplaintsbyCallType

Maryland

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M 4,458,555 4,543,895 4,593,602 4,654,404 4,737,693

AcƟveRegistraƟonsbyFiscalYear

Complaints:127,143(#8naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,737,693 (#19naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

150K

119,103

99,025

136,110

69,728

156,001

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

15,070

8,808

6,157

5,444

3,963

2,659

1,589

1,469

1,098

857

ComplaintsbyTopic*

LiveCaller

37,402

Robocall

79,523

CallTypeNotReported

2,178

ComplaintsbyCallType

MassachuseƩs

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M

6M

5,531,792 5,643,946 5,704,559 5,794,655 5,893,707

AcƟveRegistraƟonsbyFiscalYear

Complaints:119,103(#24naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:5,893,707 (#3naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

178,728 197,421

265,462

108,608 113,735

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

26,623

15,023

11,674

5,680

4,216

3,896

1,857

1,322

928

927

ComplaintsbyTopic*

LiveCaller

64,332

Robocall

128,192

CallTypeNotReported

4,897

ComplaintsbyCallType

Michigan

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

2M

4M

6M

8M

7,515,891 7,699,127 7,809,488 7,942,407 8,135,953

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:197,421(#10naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:8,135,953 (#9naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

20K

40K

60K

80K

78,121

91,164

48,110

93,028

50,238

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

14,555

7,740

7,072

2,998

1,955

1,773

863

795

486

287

ComplaintsbyTopic*

LiveCaller

26,380

Robocall

65,335

CallTypeNotReported

1,313

ComplaintsbyCallType

Minnesota

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M

4,129,690 4,208,768 4,255,335 4,316,316 4,404,606

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:93,028 (#25naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,404,606 (#18naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

10K

20K

30K

40K

25,217 27,910

39,969

19,874

13,868

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Homesecurity&alarms

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

3,678

2,311

2,242

738

552

535

466

306

188

51

ComplaintsbyTopic*

LiveCaller

8,657

Robocall

18,710

CallTypeNotReported

543

ComplaintsbyCallType

Mississippi

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K

1500K

1,574,143 1,601,601 1,636,395 1,684,795

1,529,421

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:27,910 (#49naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,684,795 (#48naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

20K

40K

60K

56,656

32,387

71,942

36,240

74,100

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Computer&technicalsupport

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

WarranƟes&protecƟonplans

Homeimprovement&cleaning

13,123

6,220

6,108

1,676

1,356

840

613

572

414

372

ComplaintsbyTopic*

LiveCaller

22,539

Robocall

47,725

CallTypeNotReported

1,678

ComplaintsbyCallType

Missouri

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

1M

2M

3M

4M

3,920,400 3,981,945 4,040,559 4,147,289 3,821,582

AcƟveRegistraƟonsbyFiscalYear

Complaints:71,942(#45naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,147,289 (#39naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

10K

20K

15,079

18,638

21,210

10,248 9,889

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Energy,solar,&uƟliƟes

2,848

1,735

1,343

641

579

499

228

143

48

39

ComplaintsbyTopic*

LiveCaller

5,413

Robocall

13,021

CallTypeNotReported

204

ComplaintsbyCallType

Montana

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

200K

400K

600K

800K

767,960 779,301 794,053 819,955 750,237

AcƟveRegistraƟonsbyFiscalYear

Complaints:18,638(#19naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:819,955 (#21naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

20K

40K

30,089

35,670

43,255

17,378 17,159

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

Homesecurity&alarms

6,270

2,634

2,029

1,090

890

750

271

189

180

82

ComplaintsbyTopic*

LiveCaller

10,741

Robocall

23,982

CallTypeNotReported

947

ComplaintsbyCallType

Nebraska

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K

1500K

1,420,036 1,448,706 1,468,110 1,496,889 1,533,775

AcƟveRegistraƟonsbyFiscalYear

Complaints:35,670(#16naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,533,775 (#14naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2014 2015 2016 2017 2018

20K

40K

60K

80K

50,395

41,771

77,316

69,639

33,638

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Workfromhome

9,443

6,528

4,773

2,929

2,369

2,181

1,840

1,750

703

477

ComplaintsbyTopic*

LiveCaller

23,433

Robocall

53,259

CallTypeNotReported

624

ComplaintsbyCallType

Nevada

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

1,893,287 1,922,818 1,955,039 2,015,932 1,848,528

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:77,316 (#1naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:2,015,932 (#40naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

10K

20K

30K

24,811 24,566

36,401

15,570 17,128

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Energy,solar,&uƟliƟes

Workfromhome

Homesecurity&alarms

3,324

1,727

1,708

1,066

895

658

204

143

124

111

ComplaintsbyTopic*

LiveCaller

8,734

Robocall

15,608

CallTypeNotReported

224

ComplaintsbyCallType

NewHampshire

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K1,155,347 1,183,553 1,200,259 1,222,035 1,245,599

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:24,566 (#18naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,245,599 (#1naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

300K

203,824 210,123

321,376

119,944 141,668

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

23,411

12,142

10,412

9,990

4,577

4,426

4,202

3,251

1,424

1,329

ComplaintsbyTopic*

LiveCaller

72,544

Robocall

133,550

CallTypeNotReported

4,029

ComplaintsbyCallType

NewJersey

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

2M

4M

6M 6,959,846 7,086,459 7,168,934 7,306,538 7,453,121

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:210,123(#5naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:7,453,121 (#5naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

10K

20K

30K 32,310 33,432

18,931

24,150

37,653

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Computer&technicalsupport

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Workfromhome

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

4,556

2,498

2,318

1,200

934

756

318

186

155

119

ComplaintsbyTopic*

LiveCaller

11,662

Robocall

21,414

CallTypeNotReported

356

ComplaintsbyCallType

NewMexico

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K

1500K

1,482,934 1,512,415 1,529,042 1,548,728 1,580,412

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:33,432 (#31naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,580,412 (#23naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

200K

400K

360,212 348,651

454,079

217,028 246,627

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

44,489

22,612

19,855

11,653

10,418

7,916

6,815

3,039

3,002

1,949

ComplaintsbyTopic*

LiveCaller

109,895

Robocall

232,088

CallTypeNotReported

6,668

ComplaintsbyCallType

NewYork

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

5M

10M

15M

13,322,879 13,622,668 13,822,538 14,052,247 14,356,622

AcƟveRegistraƟonsbyFiscalYear

Complaints:348,651(#23naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:14,356,622 (#27naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

139,218

168,022

199,400

85,594 89,704

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Homesecurity&alarms

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

22,904

15,218

10,533

4,585

3,536

3,486

3,307

1,510

990

928

ComplaintsbyTopic*

LiveCaller

54,260

Robocall

111,091

CallTypeNotReported

2,671

ComplaintsbyCallType

NorthCarolina

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M

6M 6,594,478 6,706,628 6,810,043 7,009,339 6,423,064

AcƟveRegistraƟonsbyFiscalYear

Complaints:168,022(#29naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:7,009,339 (#38naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

5K

10K

5,088

9,881

7,489

2,977 3,032

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Energy,solar,&uƟliƟes

940

638

608

343

294

253

116

56

29

19

ComplaintsbyTopic*

LiveCaller

2,542

Robocall

4,875

CallTypeNotReported

72

ComplaintsbyCallType

NorthDakota

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

200K

400K

506,783 514,180 524,414 541,571

493,856

AcƟveRegistraƟonsbyFiscalYear

Complaints:7,489 (#47naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:541,571 (#29naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

198,250 216,675

276,661

113,385 124,918

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Energy,solar,&uƟliƟes

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

25,682

18,050

10,537

5,549

5,536

4,161

4,090

2,102

1,391

938

ComplaintsbyTopic*

LiveCaller

78,569

Robocall

133,804

CallTypeNotReported

4,302

ComplaintsbyCallType

Ohio

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

2M

4M

6M

8M 8,614,049 8,818,032 8,941,915 9,085,945 9,308,803

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:216,675(#15naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:9,308,803 (#15naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

20K

40K

60K

46,454 50,808

61,962

33,109 27,325

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

6,924

4,211

3,102

1,155

1,124

865

584

389

326

195

ComplaintsbyTopic*

LiveCaller

16,008

Robocall

34,019

CallTypeNotReported

781

ComplaintsbyCallType

Oklahoma

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

2,587,324 2,625,837 2,675,174 2,748,220 2,519,068

AcƟveRegistraƟonsbyFiscalYear

Complaints:50,808(#42naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:2,748,220 (#35naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

70,398

98,126

50,704

93,121

46,828

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

Homesecurity&alarms

15,102

7,278

6,228

4,906

3,598

2,496

1,534

1,484

680

336

ComplaintsbyTopic*

LiveCaller

27,648

Robocall

69,566

CallTypeNotReported

912

ComplaintsbyCallType

Oregon

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

3M

2,883,597 2,925,076 2,971,402 3,059,227 2,817,506

AcƟveRegistraƟonsbyFiscalYear

Complaints:98,126(#4naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,059,227 (#26naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

205,920

239,133

271,823

127,001 138,154

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Energy,solar,&uƟliƟes

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

25,141

19,174

12,453

5,399

5,051

4,172

3,448

2,564

1,513

1,440

ComplaintsbyTopic*

LiveCaller

84,234

Robocall

149,312

CallTypeNotReported

5,587

ComplaintsbyCallType

Pennsylvania

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

5M

10M

9,731,000 9,934,871 10,065,116 10,209,190 10,439,420

AcƟveRegistraƟonsbyFiscalYear

Complaints:239,133(#14naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:10,439,420 (#10naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0

500

1000

1500

1,188

1,638

922 901 893

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

WarranƟes&protecƟonplans

Computer&technicalsupport

Energy,solar,&uƟliƟes

Homesecurity&alarms

Workfromhome

221

51

36

20

18

11

8

7

6

6

ComplaintsbyTopic*

LiveCaller

419

Robocall

455

CallTypeNotReported

19

ComplaintsbyCallType

PuertoRico

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

100K

200K

300K

400K

381,235 388,722 394,580 399,156 403,113

AcƟveRegistraƟonsbyFiscalYear

Complaints:893 (NotRanked)

PuertoRicoTotals

AcƟveRegistraƟons:403,113 (NotRanked)

ComplaintsbyMunicipality
2014 2015 2016 2017 2018

0K

10K

20K

20,148 18,691

26,588

12,598 12,248

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

WarranƟes&protecƟonplans

Energy,solar,&uƟliƟes

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Workfromhome

2,355

1,178

1,163

577

406

364

264

169

133

86

ComplaintsbyTopic*

LiveCaller

6,469

Robocall

11,900

CallTypeNotReported

322

ComplaintsbyCallType

RhodeIsland

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

200K

400K

600K

800K

777,035 791,228 799,932 813,061 828,596

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:18,691 (#22naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:828,596 (#20naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

68,162

75,115

99,618

38,403 40,745

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Homesecurity&alarms

Computer&technicalsupport

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

Workfromhome

8,491

6,316

4,408

2,588

1,857

1,673

1,598

781

727

443

ComplaintsbyTopic*

LiveCaller

27,291

Robocall

45,676

CallTypeNotReported

2,148

ComplaintsbyCallType

SouthCarolina

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

3M

2,955,560 3,004,831 3,063,994 3,152,409 2,882,910

AcƟveRegistraƟonsbyFiscalYear

Complaints:75,115(#34naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:3,152,409 (#45naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

5K

10K

9,301 9,521

13,313

6,530 6,556

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

1,112

942

596

362

310

237

113

70

45

28

ComplaintsbyTopic*

LiveCaller

3,293

Robocall

6,074

CallTypeNotReported

154

ComplaintsbyCallType

SouthDakota

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

200K

400K

600K

601,415 615,857 623,572 634,341 650,141

AcƟveRegistraƟonsbyFiscalYear

Complaints:9,521 (#46naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:650,141 (#25naƟonally,per100KpopulaƟon)

ComplaintsbyCounty
2014 2015 2016 2017 2018

0K

50K

100K

150K

105,416 111,514

158,896

63,169 64,523

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

15,222

9,683

6,199

3,572

3,080

2,078

2,063

1,131

653

339

ComplaintsbyTopic*

LiveCaller

36,223

Robocall

72,900

CallTypeNotReported

2,391

ComplaintsbyCallType

Tennessee

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M 4,518,402 4,597,744 4,703,989 4,847,910

4,394,385

AcƟveRegistraƟonsbyFiscalYear

Complaints:111,514(#26naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:4,847,910 (#28naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

200K

400K

382,641 402,316

559,516

202,069 225,427

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Homeimprovement&cleaning

VacaƟon&Ɵmeshares

Homesecurity&alarms

Energy,solar,&uƟliƟes

LoƩeries,prizes&sweepstakes

46,435

38,608

27,715

13,698

10,558

7,387

6,519

5,857

3,434

3,190

ComplaintsbyTopic*

LiveCaller

128,532

Robocall

267,849

CallTypeNotReported

5,935

ComplaintsbyCallType

Texas

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

5M

10M

15M

14,951,105 15,201,691 15,469,941 15,901,664 14,576,982

AcƟveRegistraƟonsbyFiscalYear

Complaints:402,316(#39naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:15,901,664 (#49naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

20K

40K

60K

41,216

54,865

66,227

22,737 26,702

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

Energy,solar,&uƟliƟes

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

9,678

4,755

4,337

1,965

1,867

1,815

1,222

752

529

453

ComplaintsbyTopic*

LiveCaller

17,511

Robocall

36,930

CallTypeNotReported

424

ComplaintsbyCallType

Utah

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

1M

2M

1,861,025 1,891,575 1,938,175 1,998,389

1,819,368

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:54,865 (#20naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:1,998,389 (#44naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

5K

10K

15K

10,425 9,208

14,892

5,745 5,906

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Energy,solar,&uƟliƟes

1,147

609

599

382

311

185

62

54

33

31

ComplaintsbyTopic*

LiveCaller

3,047

Robocall

6,007

CallTypeNotReported

154

ComplaintsbyCallType

Vermont

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

200K

400K 480,480 488,688 500,495 513,516 468,863

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:9,208 (#35naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:513,516 (#7naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

100K

200K

181,989 181,936

232,796

98,461 108,151

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Computer&technicalsupport

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

20,819

15,433

11,690

6,450

4,040

3,691

3,065

1,519

1,064

809

ComplaintsbyTopic*

LiveCaller

61,229

Robocall

118,449

CallTypeNotReported

2,258

ComplaintsbyCallType

Virginia

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M

6M

5,868,214 5,990,170 6,071,736 6,189,394 6,333,237

AcƟveRegistraƟonsbyFiscalYear

Complaints:181,936(#7naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:6,333,237 (#24naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K 110,031

74,254

87,190

125,683 130,920

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

WarranƟes&protecƟonplans

Workfromhome

Energy,solar,&uƟliƟes

20,577

11,577

8,486

7,252

4,634

2,027

1,518

1,348

960

524

ComplaintsbyTopic*

LiveCaller

36,915

Robocall

92,864

CallTypeNotReported

1,141

ComplaintsbyCallType

Washington

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M 4,904,737 5,019,456 5,095,928 5,166,189 5,275,918

AcƟveRegistraƟonsbyFiscalYear

Complaints:130,920(#21naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:5,275,918 (#32naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

10K

20K

30K

19,937

28,737

25,812

14,583 14,858

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

Homeimprovement&cleaning

3,105

1,530

1,386

683

634

484

235

182

99

57

ComplaintsbyTopic*

LiveCaller

Robocall 9,853

15,211

CallTypeNotReported

748

ComplaintsbyCallType

WestVirginia

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

500K

1000K 1,198,211 1,218,362 1,240,873 1,281,3291,164,469

AcƟveRegistraƟonsbyFiscalYear

Complaints:25,812(#38naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:1,281,329 (#33naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

50K

100K

67,359

84,333

98,350

41,376 32,547

ComplaintsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

11,148

7,977

5,637

1,915

1,790

1,682

692

457

356

318

ComplaintsbyTopic*

LiveCaller

28,711

Robocall

54,110

CallTypeNotReported

1,512

ComplaintsbyCallType

Wisconsin

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0M

2M

4M 4,476,128 4,542,861 4,621,662 4,743,374 4,373,078

AcƟveRegistraƟonsbyFiscalYear

ComplaintsbyCounty

Complaints:84,333 (#36naƟonally,per100KpopulaƟon)

StateTotals

AcƟveRegistraƟons:4,743,374 (#8naƟonally,per100KpopulaƟon)
2014 2015 2016 2017 2018

0K

5K

10K

8,563 9,389

11,807

6,959 5,915

ComplaintsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Energy,solar,&uƟliƟes

1,198

809

713

424

312

246

113

93

25

17

ComplaintsbyTopic*

LiveCaller

2,731

Robocall

6,478

CallTypeNotReported

180

ComplaintsbyCallType

Wyoming

FY2018

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

2014 2015 2016 2017 2018

0K

200K

400K 444,075 450,251 457,902 471,159 433,878

AcƟveRegistraƟonsbyFiscalYear

Complaints:9,389 (#30naƟonally,per100KpopulaƟon)

StateTotals

ComplaintsbyCounty

AcƟveRegistraƟons:471,159 (#11naƟonally,per100KpopulaƟon)