National 

Do Not Call 

Registry

Federal Trade Commission

Data Book

FY 2017

December 2017
Table of Contents

The National Do Not Call Registry

The Data Book

New in FY 2017

Inside the numbers

Who is using the Do Not Call Registry

Complaint Figures by Year

Complaint Figures for FY 2017

State Rankings

Registration and Complaint Figures  

by State

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming
The National Do Not Call Registry Data Book

The National Do Not Call Registry

The National Do Not Call Registry provides an easy and efficient way for consumers to tell companies

they don’t want to receive most telemarketing sales calls. Robocalls that are sales calls are illegal

whether a number is on the Registry or not, unless the caller has written permission from a consumer.  

Since its inception in 2003, the Registry has continued to grow. As of September 30, 2017, there were

229 million active registrations. Consumers can register multiple phone numbers on the Registry by

registering online at donotcall.gov or calling a toll‐free number (888‐382‐1222) from the telephone

numbers they wish to register. Telemarketers and sellers must remove numbers added to the Registry

from their call lists at least every 31 days. Organizations can access the Registry at

telemarketing.donotcall.gov.       

If a company violates the Do Not Call rules, consumers can report the call to the Federal Trade

Commission (FTC) online at donotcall.gov or by calling the toll‐free number. Law enforcement officials

review these complaints, as well as consumer registration and telemarketer access information,

through the Consumer Sentinel Network, a secure online database maintained by the FTC. For more

information about Sentinel, visit ftc.gov/sentinel. Law enforcement personnel may join Sentinel at

register.consumersentinel.gov.
The National Do Not Call Registry Data Book

The Data Book

The National Do Not Call Registry Data Book contains statistical data about phone numbers on the

Registry, telemarketers and sellers accessing phone numbers on the Registry, and complaints

consumers submit to the FTC about telemarketers allegedly violating the Do Not Call rules. Statistical

data on Do Not Call (DNC) complaints is based on unverified complaints reported by consumers, not on

a consumer survey.

New in FY 2017

• When reporting the total number of DNC complaints, the Data Book now breaks the

number down to show how many complaints were about robocalls and how many were

from live callers. With a few exceptions, telemarketing robocalls are illegal, whether or not

a number is on the Do Not Call Registry. As always, when it’s a live caller, we verify that the

consumer’s telephone number was on the Do Not Call Registry before we take the

complaint.

• The online complaint form now asks for the topic of the call, so this new information  is

included in the Data Book.

o Consumers can choose to report specific topics, such as reducing debt, vacation &

timeshares, and several other categories.  Not everyone who files a complaint

reports a topic.

o The Data Book does not include statistics where a consumer chose “Other,” or topics

less likely to violate the Do Not Call Rules, such as debt collection, political, or

charitable calls.

• The Data Book now includes a state‐by‐state analysis of DNC complaints, and it has a new,

more accurate way of reporting a consumer’s state:

o If consumers report their state, the Data Book always uses the state they report.

o If consumers do not report their state, the Data Book uses their area code.

o The state‐by‐state analysis also includes the top 10 topics of consumer complaints.

• The underlying data in the report is available on our open government site at:

http://www.ftc.gov/donotcall-databook2017.

Inside the numbers

 States are ranked based on the number of registrations or complaints per 100,000 population.

Complaint figures include the total number of FY 2017 complaints submitted to the FTC.

Population estimates are based on 2016 U.S. Census population estimates (Table NST‐EST2016‐

01 – Annual Estimates of the Population for the United States, Regions, States, and Puerto Rico:

April 1, 2010 to July 1, 2016).

 For the purposes of this report, “active registrations” are those registrations consumers have

placed on the Registry that have not been subsequently deleted by the consumer or removed

by the FTC. The FTC removes numbers that have been disconnected and reassigned.
2013 2014 2015 2016 2017

5orFewerAreaCodes

OrganizaƟonsWhoPaid

ExemptOrganizaƟons

Total 18,338

543

2,259

15,536

20,490

503

2,353

17,634

23,098

521

2,502

20,075

26,216

585

2,582

23,049

27,657

598

2,877

24,182

OrganizaƟonsAccessingtheRegistrybyFiscalYear

FY2017

NaƟonalDoNotCallRegistry

WhoisusingtheDoNotCallRegistry

2013 2014 2015 2016 2017

210M

212M

214M

216M

218M

220M

222M

224M

226M

228M

230M 229,816,164

226,001,288

222,841,544

217,855,796

213,400,641

AcƟveRegistraƟonsbyFiscalYear

TelemarketersandsellerscanaccessuptofiveareacodesontheRegistryforfree.Toaccessmorethanfiveareacodes,theymustpayafee.OrganizaƟonsthatarenotsellinggoods

orservicesare"exempt"andcanaccessnumbersontheRegistryforfree.ThisincludesorganizaƟonsaskingforcharitablecontribuƟons,raisingmoneyforpoliƟcalpurposes,or

conducƟngsurveys.ItalsoincludesorganizaƟonscallingonlypeopletheyhaveanestablishedbusinessrelaƟonshipwithorwhohavegiventheorganizaƟonwriƩenpermissiontocall.

"AcƟveRegistraƟons"reflectthetotalnumberofphonenumbersregisteredontheNaƟonalDoNotCallRegistryforeachfiscalyearasofSeptember30,2017.
FY2017

NaƟonalDoNotCallRegistry

ComplaintFiguresbyYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

4M

5M

6M

7M

4,501,967

3,401,614

2,125,968

1,734,603

2,182,158

2,563,081

1,854,718

1,388,470

1,448,382

1,510,485

ComplaintsbyCallTypeandFiscalYear

LiveCaller

Robocall

3,748,646

3,241,086

3,578,710

5,340,234

7,157,370

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleveryyear.Thedataisavailableatwww.Ōc.gov/donotcall-databook2017.
October November December January February March April May June July August September

0K

100K

200K

300K

400K

500K

600K

700K

800K

900K

268,526

614,951 622,692

471,256

408,031 418,060

368,972 379,477

330,264

218,897 196,978 203,863

156,277

315,625 293,367

247,529

235,288 232,017

239,057 225,687

199,792

139,321 135,323

143,798

FY2017ComplaintsbyMonth

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Energy,solar&uƟliƟes

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome 5,439

40,663

22,061

21,225

39,159

24,796

67,678

80,543

51,616

85,142

116,234

179,925

223,119

235,678

771,158

71,672

60,928

81,849

77,999

51,403

66,993

90,100

FY2017ComplaintsbyTopic*

LiveCaller

2,563,081

CallTypeNotReported

92,322

Robocall

4,501,967

FY2017ComplaintsbyCallType

FY2017

NaƟonalDoNotCallRegistry

ComplaintFiguresfortheYear

*Noteveryonewhofilesacomplaintreportsatopic.

LiveCaller

Robocall

Thetotalincludescomplaintsaboutrobocalls,complaintsaboutlivecallers,andcomplaintswherethecalltypewasnotreported.Thenumberofcallswhereacalltypewasnot

reportedisrelaƟvelysmalleverymonth.Thefulldata,aswellascomplaintsreporƟngthattheconsumeraskedtheenƟtytostopcalling,isavailableat

www.Ōc.gov/donotcall-databook2017.TheFTCidenƟfiedatechnicalproblemwithcomplaintsubmissionsthatresultedinarƟficiallyhighcomplaintcountsinJulyandAugust.TheFTC

addressedtheissue,andSeptember’sfiguresreflecttheadjustment.

368,586

341,351 343,969

537,038

602,592

627,649

659,101

939,002

652,342

727,562

926,308

431,870
MO

NM

MN

WA

MD

WV

MA

WY

MT

ME

MS

OH

NH

ND

NV

GA

OR

OK

CO

VA

NC

NY

WI

AR

TN

UT

NE

MI

PA

CA

DE

SD VT

AZ

KY

TX

AL

LA

KS

SC

IN NJ

ID

FL

IA

IL

StateRankingsforNaƟonalDoNotCallRegistryRegistraƟonsper100KPopulaƟon

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

1 NewHampshire

2 ConnecƟcut

3 MassachuseƩs

4 Maine

5 NewJersey

6 Kansas

7 Colorado

8 Vermont

9 Michigan

10 Wisconsin

11 Pennsylvania

12 Iowa

13 Nebraska

14 Delaware

15 Ohio

16 Wyoming

17 Minnesota

18 Illinois

19 Maryland

20 RhodeIsland

21 Montana

22 Kentucky

23 NewMexico

24 Virginia

25 SouthDakota

26 Oregon

1,222,035 91,552

3,183,068 89,001

5,794,655 85,068

1,092,143 82,025

7,306,538 81,688

2,359,523 81,159

4,444,187 80,212

500,495 80,131

7,942,407 79,998

4,621,662 79,977

10,209,190 79,858

2,490,336 79,444

1,496,889 78,490

746,072 78,364

9,085,945 78,230

457,902 78,207

4,316,316 78,195

9,960,663 77,808

4,654,404 77,361

813,061 76,963

794,053 76,167

3,329,393 75,037

1,548,728 74,422

6,189,394 73,580

634,341 73,296

2,971,402 72,589

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonsbyState

HI

AK

Rank ConsumerState AcƟveRegistraƟons

AcƟveRegistraƟons

per100KPopulaƟon

27 NewYork

28 Washington

29 Florida

30 Tennessee

31 Alabama

32 Idaho

33 NorthDakota

34 Georgia

35 Oklahoma

36 Arkansas

37 WestVirginia

38 NorthCarolina

39 Nevada

40 Arizona

41 Missouri

42 California

43 Utah

44 Indiana

45 SouthCarolina

46 Louisiana

47 Texas

48 Mississippi

49 Hawaii

50 Alaska

DistrictofColumbia

PuertoRico

14,052,247 71,168

5,166,189 70,886

14,605,866 70,859

4,703,989 70,724

3,393,619 69,780

1,171,358 69,594

524,414 69,188

7,095,159 68,816

2,675,174 68,182

2,031,921 67,997

1,240,873 67,766

6,810,043 67,115

1,955,039 66,497

4,596,446 66,317

4,040,559 66,315

25,926,903 66,056

1,938,175 63,521

4,169,999 62,867

3,063,994 61,760

2,824,750 60,336

15,469,941 55,522

1,636,395 54,752

781,815 54,728

366,837 49,446

11,701

91,042

399,156

620,154

TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.StatesarerankedbasedonthenumberofacƟveregistraƟonsper100,000populaƟon.AcƟve

registraƟonsincludeallphonenumbersontheNaƟonalDoNotCallRegistryasofSeptember30,2017.PopulaƟonesƟmatesarebasedon2016U.S.CensuspopulaƟonesƟmates.

PR

DC
TheDistrictofColumbiaandPuertoRicoareincludedinthetablebutarenotranked.Statesarerankedbasedonthenumberofcomplaintsper100,000populaƟon.Complaints

includethetotalnumberofFY2017complaintssubmiƩedtotheFTC.PopulaƟonesƟmatesarebasedon2016U.S.CensuspopulaƟonesƟmates.

MO

NM

MN

WA

MD

WV

MA

WY

MT

ME

MS

OH

NH

ND

NV

GA

OR

OK

CO

VA

NC

NY

WI

AR

TN

UT

NE

MI

PA

CA

DE

SD VT

AZ

KY

TX

AL

LA

KS

SC

IN NJ

ID

FL

IA

IL

StateRankingsforNaƟonalDoNotCallRegistryComplaintsper100KPopulaƟon

FY2017

NaƟonalDoNotCallRegistry

ComplaintsbyState

HI

AK

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

1 NewJersey

2 Delaware

3 Florida

4 Virginia

5 NewHampshire

6 Michigan

7 ConnecƟcut

8 RhodeIsland

9 Maryland

10 Arizona

11 Tennessee

12 Vermont

13 Ohio

14 Nevada

15 Georgia

16 Colorado

17 Illinois

18 NewYork

19 MassachuseƩs

20 Oregon

21 Nebraska

22 Alabama

23 Maine

24 Utah

25 Pennsylvania

26 California

321,393 3,593

27,691 2,909

588,021 2,853

232,818 2,768

36,401 2,727

265,465 2,674

94,440 2,641

26,590 2,517

150,346 2,499

169,702 2,448

158,896 2,389

14,896 2,385

276,667 2,382

69,639 2,369

242,242 2,349

129,609 2,339

295,218 2,306

454,100 2,300

156,006 2,290

93,121 2,275

43,255 2,268

108,003 2,221

29,495 2,215

66,229 2,171

271,832 2,126

824,692 2,101

Rank ConsumerState Complaints

Complaintsper100K

PopulaƟon

27 Arkansas

28 Montana

29 Iowa

30 Wyoming

31 Texas

32 SouthCarolina

33 Idaho

34 NorthCarolina

35 Kansas

36 Louisiana

37 NewMexico

38 Washington

39 Indiana

40 Wisconsin

41 Minnesota

42 Kentucky

43 Oklahoma

44 WestVirginia

45 SouthDakota

46 Mississippi

47 NorthDakota

48 Missouri

49 Hawaii

50 Alaska

DistrictofColumbia

PuertoRico

61,697 2,065

21,211 2,035

63,502 2,026

11,808 2,017

559,563 2,008

99,620 2,008

33,157 1,970

199,407 1,965

55,207 1,899

86,267 1,843

37,653 1,809

125,689 1,725

114,241 1,722

98,352 1,702

91,166 1,652

72,110 1,625

61,962 1,579

28,738 1,569

13,316 1,539

39,969 1,337

9,881 1,304

74,102 1,216

16,055 1,124

3,041 410

48

3,568

1,638

24,303

PR

DC
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

66,812

81,834

108,003

49,227 46,251

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M 3.13M

3.20M 3.28M 3.33M

3.39M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Homesecurity&alarms

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

13,673

5,036

3,973

3,390

3,305

1,783

1,386

1,110

584

253

ComplaintsbyTopics*

CallTypeNotReported

1,480

LiveCaller

34,896

Robocall

71,627

ComplaintsbyCallType

Alabama

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 108,003 (#22naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 3,393,619 (#31naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 3,041 (#50naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 366,837 (#50naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyBoroughorCensusArea

2013 2014 2015 2016 2017

0K

1K

2K

3K 2,391 3,041

2,185

2,122 2,114

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

100K

200K

300K 339,296 348,309 358,716 362,861 366,837

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Imposters

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Medical&prescripƟons

Workfromhome

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Energy,solar&uƟliƟes

456

131

116

104

100

85

78

74

34

26

ComplaintsbyTopics*

CallTypeNotReported

14

LiveCaller

1,112

Robocall

1,915

ComplaintsbyCallType

Alaska

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

150K 117,111

134,202 169,702

85,521 94,120

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M 4.38M 4.46M 4.52M

4.32M 4.60M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Computer&technicalsupport

Energy,solar&uƟliƟes

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

20,329

8,114

7,771

6,907

5,961

5,009

4,744

2,727

2,213

1,483

ComplaintsbyTopics*

CallTypeNotReported

1,885

LiveCaller

Robocall 63,051

104,766

ComplaintsbyCallType

Arizona

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 169,702 (#10naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,596,446 (#40naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 61,697 (#27naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 2,031,921 (#36naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

43,545

61,697

29,312

28,751

28,320

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

1.91M 1.96M 1.99M

1.87M 2.03M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

Workfromhome

Homeimprovement&cleaning

9,832

3,843

2,342

2,054

1,502

949

836

811

320

129

ComplaintsbyTopics*

CallTypeNotReported

835

LiveCaller

19,299

Robocall

41,563

ComplaintsbyCallType

Arkansas

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

200K

400K

600K

800K

543,110

824,692

511,931 739,374

493,474

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

10M

20M 24.70M 25.20M 25.55M

24.24M 25.93M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Energy,solar&uƟliƟes

Imposters

Homeimprovement&cleaning

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

65,839

42,964

34,884

33,206

27,013

18,509

12,422

11,519

7,949

5,962

ComplaintsbyTopics*

CallTypeNotReported

9,842

LiveCaller

345,571

Robocall

469,279

ComplaintsbyCallType

California

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 824,692 (#26naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 25,926,903 (#42naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 129,609 (#16naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,444,187 (#7naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

129,609

78,107 103,232

77,012 69,102

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M 4.26M 4.34M 4.39M

4.21M 4.44M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

Energy,solar&uƟliƟes

17,916

8,040

6,392

5,956

4,437

3,126

2,082

1,541

1,307

1,109

ComplaintsbyTopics*

CallTypeNotReported

946

LiveCaller

45,249

Robocall

83,414

ComplaintsbyCallType

Colorado

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 94,440 (#7naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 3,183,068 (#2naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

56,117

76,842 94,440

47,279 52,591

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

3.02M 3.09M 3.12M

2.96M 3.18M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

Energy,solar&uƟliƟes

WarranƟes&protecƟonplans

Medical&prescripƟons

Homesecurity&alarms

Computer&technicalsupport

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

9,666

3,918

3,700

2,500

2,081

2,042

2,008

1,959

1,042

975

ComplaintsbyTopics*

CallTypeNotReported

2,152

LiveCaller

32,272

Robocall

60,016

ComplaintsbyCallType

ConnecƟcut

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

19,726

27,691

14,782

14,454

12,779

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

600K 697,250 710,636 725,325 734,565 746,072

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

Energy,solar&uƟliƟes

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

3,033

1,386

1,040

875

645

606

462

242

150

109

ComplaintsbyTopics*

CallTypeNotReported

446

LiveCaller

10,707

Robocall

16,538

ComplaintsbyCallType

Delaware

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 27,691 (#2naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 746,072 (#14naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyWard

2013 2014 2015 2016 2017

0K

10K

20K

24,303

18,304

9,865

9,535

8,612

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

600K

575,799 593,057 605,725 560,119

620,154

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Energy,solar&uƟliƟes

Homeimprovement&cleaning

Homesecurity&alarms

4,103

1,628

1,262

665

459

419

413

196

188

178

ComplaintsbyTopics*

CallTypeNotReported

196

LiveCaller

7,383

Robocall

16,724

ComplaintsbyCallType

DistrictofColumbia

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFigures

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 24,303 NotRanked

AcƟveRegistraƟons: 620,154 NotRanked

D.C.Totals
Complaints: 588,021 (#3naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 14,605,866 (#29naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

200K

400K

600K

385,490

588,021

246,661

225,695 245,500

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

5M

10M

15M

13.84M 14.19M 14.39M

13.56M 14.61M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Energy,solar&uƟliƟes

Workfromhome

63,231

19,058

18,939

18,262

16,997

10,906

8,977

6,270

5,108

3,370

ComplaintsbyTopics*

CallTypeNotReported

4,919

LiveCaller

Robocall 219,301

363,801

ComplaintsbyCallType

Florida

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K

168,478

242,242

111,329

89,256 99,321

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

6M 6.72M 6.87M 6.97M

6.60M 7.10M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Medical&prescripƟons

Imposters

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

28,121

11,711

10,658

7,913

7,817

5,789

3,091

2,840

1,467

1,237

ComplaintsbyTopics*

CallTypeNotReported

2,605

LiveCaller

86,095

Robocall

153,542

ComplaintsbyCallType

Georgia

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 242,242 (#15naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 7,095,159 (#34naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 16,055 (#49naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 781,815 (#49naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

5K

10K

15K

8,469

16,055

8,224

13,079

6,796

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

600K

800K

730,077 744,414 760,824 770,366 781,815

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Imposters

Computer&technicalsupport

Medical&prescripƟons

WarranƟes&protecƟonplans

Workfromhome

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Energy,solar&uƟliƟes

Homesecurity&alarms

1,971

853

437

381

312

312

309

256

126

64

ComplaintsbyTopics*

CallTypeNotReported

435

LiveCaller

6,051

Robocall

9,569

ComplaintsbyCallType

Hawaii

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

30K

20,275

33,157

26,695

16,505

14,770

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M 1.10M 1.13M 1.15M

1.08M 1.17M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Energy,solar&uƟliƟes

4,825

1,729

1,712

1,585

1,173

953

609

399

98

94

ComplaintsbyTopics*

CallTypeNotReported

268

LiveCaller

10,147

Robocall

22,742

ComplaintsbyCallType

Idaho

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 33,157 (#33naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,171,358 (#32naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K

300K

205,346

181,577

295,218 270,860

159,836

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

5M

10M

9.51M 9.71M 9.83M

9.33M 9.96M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Homesecurity&alarms

Energy,solar&uƟliƟes

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

34,310

14,907

12,529

9,673

9,531

4,814

4,029

3,760

3,746

3,211

ComplaintsbyTopics*

CallTypeNotReported

4,594

LiveCaller

103,202

Robocall

187,422

ComplaintsbyCallType

Illinois

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 295,218 (#17naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 9,960,663 (#18naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

64,686

114,241

31,006

28,785

25,416

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

4M

3.94M 4.03M

4.17M

3.83M

3.74M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

19,459

9,220

5,026

3,489

2,257

1,775

1,444

1,264

339

226

ComplaintsbyTopics*

CallTypeNotReported

1,801

LiveCaller

36,331

Robocall

76,109

ComplaintsbyCallType

Indiana

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 114,241 (#39naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,169,999 (#44naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 63,502 (#29naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 2,490,336 (#12naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

37,357

63,502

27,544

26,905

23,986

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M 2.38M 2.43M 2.45M

2.34M 2.49M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

11,262

6,666

3,558

2,183

1,896

1,259

774

451

181

144

ComplaintsbyTopics*

CallTypeNotReported

939

LiveCaller

18,015

Robocall

44,548

ComplaintsbyCallType

Iowa

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 55,207 (#35naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 2,359,523 (#6naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

55,207 41,767

27,251

26,959

25,902

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M 2.25M 2.30M 2.32M

2.21M 2.36M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

Homeimprovement&cleaning

8,737

5,207

2,271

1,111

1,070

1,060

689

595

392

139

ComplaintsbyTopics*

CallTypeNotReported

439

LiveCaller

18,248

Robocall

36,520

ComplaintsbyCallType

Kansas

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 72,110 (#42naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 3,329,393 (#22naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

39,564 52,370

72,110

31,042 32,618

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M 3.16M 3.23M 3.28M

3.10M 3.33M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

10,073

3,657

3,048

2,551

2,245

1,107

1,085

1,060

520

278

ComplaintsbyTopics*

CallTypeNotReported

1,151

LiveCaller

24,225

Robocall

46,734

ComplaintsbyCallType

Kentucky

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 86,267 (#36naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 2,824,750 (#46naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyParish

2013 2014 2015 2016 2017

20K

40K

60K

80K

42,407

42,341

86,267

37,117 30,823

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

2.67M 2.73M 2.77M

2.62M 2.82M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

13,243

7,746

2,768

2,326

2,061

1,298

1,214

937

382

146

ComplaintsbyTopics*

CallTypeNotReported

940

LiveCaller

26,130

Robocall

59,197

ComplaintsbyCallType

Louisiana

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

30K

15,863

29,495

11,534

11,349

10,345

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

1.02M 1.05M 1.07M

1.01M 1.09M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Imposters

Computer&technicalsupport

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Energy,solar&uƟliƟes

3,706

1,815

1,766

1,280

819

731

408

201

118

94

ComplaintsbyTopics*

CallTypeNotReported

466

LiveCaller

9,649

Robocall

19,380

ComplaintsbyCallType

Maine

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 29,495 (#23naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,092,143 (#4naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 150,346 (#9naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,654,404 (#19naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

150K

150,346

91,758

126,509

88,713

86,760

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M 4.46M 4.54M 4.59M

4.39M 4.65M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Imposters

WarranƟes&protecƟonplans

Computer&technicalsupport

Energy,solar&uƟliƟes

VacaƟon&Ɵmeshares

Homesecurity&alarms

Medical&prescripƟons

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

22,162

5,934

4,464

3,679

3,282

3,205

2,683

2,649

2,375

1,481

ComplaintsbyTopics*

CallTypeNotReported

2,217

LiveCaller

53,325

Robocall

94,804

ComplaintsbyCallType

Maryland

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 156,006 (#19naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 5,794,655 (#3naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

150K

99,031

156,006

136,117

76,661

69,730

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

6M

5.64M 5.70M

5.79M

5.53M

5.47M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Energy,solar&uƟliƟes

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

16,345

12,995

8,181

6,613

2,941

2,817

2,614

2,371

2,319

1,196

ComplaintsbyTopics*

CallTypeNotReported

1,588

LiveCaller

51,577

Robocall

102,841

ComplaintsbyCallType

MassachuseƩs

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K

178,730

265,465

119,026

108,610 113,737

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

6M

8M

7.52M 7.70M 7.81M

7.36M 7.94M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Energy,solar&uƟliƟes

30,814

13,123

8,002

7,553

6,298

4,049

3,596

2,246

1,283

929

ComplaintsbyTopics*

CallTypeNotReported

4,152

LiveCaller

Robocall 98,265

163,048

ComplaintsbyCallType

Michigan

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 265,465 (#6naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 7,942,407 (#9naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

20K

40K

60K

80K

91,166

52,138

50,239

78,123

48,111

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

4.13M 4.21M 4.26M

4.07M 4.32M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

WarranƟes&protecƟonplans

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

14,903

6,009

3,569

3,549

2,442

2,015

1,602

816

576

230

ComplaintsbyTopics*

CallTypeNotReported

1,063

LiveCaller

28,138

Robocall

61,965

ComplaintsbyCallType

Minnesota

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 91,166 (#41naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,316,316 (#17naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

30K

40K

25,221

39,969

20,048

19,874

13,869

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

1.57M 1.60M

1.64M

1.53M

1.51M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

VacaƟon&Ɵmeshares

Homesecurity&alarms

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

6,111

2,252

1,413

1,261

1,075

1,068

554

528

254

59

ComplaintsbyTopics*

CallTypeNotReported

728

LiveCaller

13,567

Robocall

25,674

ComplaintsbyCallType

Mississippi

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 39,969 (#46naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,636,395 (#48naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 74,102 (#48naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,040,559 (#41naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

41,820

56,656

74,102

32,387 36,240

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

4M

3.82M 3.92M 3.98M

3.75M 4.04M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Imposters

Medical&prescripƟons

Computer&technicalsupport

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

WarranƟes&protecƟonplans

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

11,678

3,636

2,588

1,642

1,508

995

724

644

582

330

ComplaintsbyTopics*

CallTypeNotReported

1,306

LiveCaller

Robocall 27,464

45,332

ComplaintsbyCallType

Missouri

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 21,211 (#28naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 794,053 (#21naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

15,079

21,211

10,249

7,976 9,889

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

600K

800K

735,968 750,237 767,960 779,301 794,053

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Medical&prescripƟons

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Energy,solar&uƟliƟes

3,079

1,423

1,182

1,030

841

482

369

237

60

44

ComplaintsbyTopics*

CallTypeNotReported

223

LiveCaller

7,329

Robocall

13,659

ComplaintsbyCallType

Montana

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 43,255 (#21naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,496,889 (#13naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K 43,255

30,092

17,563

17,381 17,159

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

1.45M 1.47M

1.50M

1.42M

1.40M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

Homesecurity&alarms

7,095

3,428

2,140

1,427

1,222

715

607

358

302

114

ComplaintsbyTopics*

CallTypeNotReported

870

LiveCaller

14,591

Robocall

27,794

ComplaintsbyCallType

Nebraska

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

50,396

41,786

69,639

37,370

33,640

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

1.85M 1.89M 1.92M

1.81M 1.96M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

WarranƟes&protecƟonplans

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

7,756

3,396

2,831

2,063

1,885

1,670

1,253

585

581

548

ComplaintsbyTopics*

CallTypeNotReported

796

LiveCaller

25,002

Robocall

43,841

ComplaintsbyCallType

Nevada

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 69,639 (#14naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,955,039 (#39naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

30K

24,811

36,401

19,262

15,570 17,128

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M 1.16M 1.18M 1.20M

1.13M 1.22M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Energy,solar&uƟliƟes

Workfromhome

5,508

2,629

2,297

1,337

877

791

554

385

328

189

ComplaintsbyTopics*

CallTypeNotReported

238

LiveCaller

11,799

Robocall

24,364

ComplaintsbyCallType

NewHampshire

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 36,401 (#5naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,222,035 (#1naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K

300K

203,835

163,698

321,393

119,957 141,684

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

6M 6.96M 7.09M 7.17M

6.86M 7.31M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Energy,solar&uƟliƟes

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Homesecurity&alarms

Computer&technicalsupport

Homeimprovement&cleaning

LoƩeries,prizes&sweepstakes

33,150

30,193

10,448

10,069

8,474

5,032

4,378

3,754

3,080

2,751

ComplaintsbyTopics*

CallTypeNotReported

4,963

LiveCaller

110,946

Robocall

205,484

ComplaintsbyCallType

NewJersey

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 321,393 (#1naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 7,306,538 (#5naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

30K

40K

24,150

32,310 37,653

18,933

18,567

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

1.48M 1.51M 1.53M

1.46M 1.55M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

WarranƟes&protecƟonplans

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Energy,solar&uƟliƟes

Workfromhome

Homesecurity&alarms

4,076

2,031

1,627

1,467

1,077

1,060

672

547

313

225

ComplaintsbyTopics*

CallTypeNotReported

638

LiveCaller

14,465

Robocall

22,550

ComplaintsbyCallType

NewMexico

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 37,653 (#37naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,548,728 (#23naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 454,100 (#18naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 14,052,247 (#27naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

200K

400K 360,225 454,100

249,677

217,031 246,628

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

5M

10M

13.32M 13.62M 13.82M

13.07M 14.05M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Energy,solar&uƟliƟes

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Homeimprovement&cleaning

57,100

22,417

18,811

16,187

16,173

9,900

7,824

6,358

5,483

2,910

ComplaintsbyTopics*

CallTypeNotReported

7,156

LiveCaller

154,613

Robocall

292,331

ComplaintsbyCallType

NewYork

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 199,407 (#34naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 6,810,043 (#38naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K

139,223

199,407

91,015

85,595 89,705

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

6M 6.42M 6.59M

6.27M 6.71M

6.81M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Homesecurity&alarms

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Energy,solar&uƟliƟes

29,589

10,489

7,439

6,975

5,805

5,202

3,577

2,496

1,285

727

ComplaintsbyTopics*

CallTypeNotReported

2,151

LiveCaller

68,917

Robocall

128,339

ComplaintsbyCallType

NorthCarolina

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 9,881 (#47naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 524,414 (#33naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

5K

10K

5,088

4,884

9,881

2,977 3,032

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K 483,733 493,856 506,783 514,180 524,414

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Computer&technicalsupport

Medical&prescripƟons

VacaƟon&Ɵmeshares

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

1,619

1,130

345

297

278

187

160

118

29

20

ComplaintsbyTopics*

CallTypeNotReported

133

LiveCaller

3,207

Robocall

6,541

ComplaintsbyCallType

NorthDakota

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K 169,815

198,254

276,667

113,389 124,918

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

2M

4M

6M

8M 8.61M 8.82M 8.94M

8.45M 9.09M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Medical&prescripƟons

Imposters

Homesecurity&alarms

Computer&technicalsupport

Energy,solar&uƟliƟes

LoƩeries,prizes&sweepstakes

Workfromhome

33,484

12,337

9,708

9,604

7,908

4,821

4,816

4,409

2,872

1,548

ComplaintsbyTopics*

CallTypeNotReported

4,952

LiveCaller

102,816

Robocall

168,899

ComplaintsbyCallType

Ohio

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 276,667 (#13naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 9,085,945 (#15naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 61,962 (#43naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 2,675,174 (#35naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

46,453

61,962

33,101

30,837

27,323

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

2.47M

2.52M 2.59M 2.63M

2.68M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

Workfromhome

Homeimprovement&cleaning

8,547

3,079

3,007

2,099

1,560

1,042

866

839

469

166

ComplaintsbyTopics*

CallTypeNotReported

569

LiveCaller

20,889

Robocall

40,504

ComplaintsbyCallType

Oklahoma

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 93,121 (#20naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 2,971,402 (#26naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

20K

40K

60K

80K

56,476 70,400

93,121

46,830 50,705

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

2.82M 2.88M 2.93M

2.77M 2.97M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

Computer&technicalsupport

WarranƟes&protecƟonplans

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Workfromhome

Homesecurity&alarms

13,026

8,468

4,050

3,754

3,578

2,863

1,782

972

825

489

ComplaintsbyTopics*

CallTypeNotReported

872

LiveCaller

29,317

Robocall

62,932

ComplaintsbyCallType

Oregon

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 271,832 (#25naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 10,209,190 (#11naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K

205,925 271,832

146,992

127,003 138,159

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

5M

10M

9.73M 9.93M 10.07M

9.54M 10.21M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Medical&prescripƟons

Imposters

WarranƟes&protecƟonplans

Homesecurity&alarms

Computer&technicalsupport

VacaƟon&Ɵmeshares

Energy,solar&uƟliƟes

LoƩeries,prizes&sweepstakes

Workfromhome

31,932

10,395

9,303

7,372

4,853

4,546

4,404

4,319

2,599

1,413

ComplaintsbyTopics*

CallTypeNotReported

4,732

LiveCaller

106,282

Robocall

160,818

ComplaintsbyCallType

Pennsylvania

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 1,638 NotRanked

AcƟveRegistraƟons: 399,156 NotRanked

A.

A.

PuertoRicoTotals

ComplaintsbyMunicipality

2013 2014 2015 2016 2017

0K

1K

2K

1,188

1,779 1,638

922 901

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

388,722

367,351 381,235 394,580

399,156

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Imposters

VacaƟon&Ɵmeshares

Medical&prescripƟons

Energy,solar&uƟliƟes

LoƩeries,prizes&sweepstakes

WarranƟes&protecƟonplans

Workfromhome

Computer&technicalsupport

Homesecurity&alarms

300

61

46

28

19

16

16

16

12

5

ComplaintsbyTopics*

CallTypeNotReported

195

LiveCaller

738

Robocall

705

ComplaintsbyCallType

PuertoRico

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFigures

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

26,590 20,156

12,718

12,598 12,251

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

600K

800K

765,944 777,035 791,228 799,932 813,061

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Energy,solar&uƟliƟes

Imposters

Computer&technicalsupport

Medical&prescripƟons

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

WarranƟes&protecƟonplans

Homeimprovement&cleaning

2,419

1,268

1,017

715

526

415

370

359

344

171

ComplaintsbyTopics*

CallTypeNotReported

332

LiveCaller

Robocall 9,882

16,376

ComplaintsbyCallType

RhodeIsland

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 26,590 (#8naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 813,061 (#20naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 99,620 (#32naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 3,063,994 (#45naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

68,165

99,620

46,356

38,405 40,746

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

3M

2.88M 2.96M 3.00M

2.83M 3.06M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Medical&prescripƟons

Imposters

Homesecurity&alarms

Energy,solar&uƟliƟes

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

11,229

5,565

4,681

3,473

2,963

2,063

1,838

1,429

1,346

544

ComplaintsbyTopics*

CallTypeNotReported

1,552

LiveCaller

Robocall 36,103

61,965

ComplaintsbyCallType

SouthCarolina

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 13,316 (#45naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 634,341 (#25naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

5K

10K

9,301

13,316

6,556

6,531

6,263

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K

600K

590,780 601,415 615,857 623,572 634,341

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Computer&technicalsupport

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

1,639

920

781

578

361

257

214

83

37

17

ComplaintsbyTopics*

CallTypeNotReported

147

LiveCaller

4,379

Robocall

8,790

ComplaintsbyCallType

SouthDakota

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 158,896 (#11naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,703,989 (#30naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K

150K

79,994 105,419

158,896

63,170 64,519

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M 4.28M

4.39M 4.52M 4.60M

4.70M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Medical&prescripƟons

Imposters

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

22,213

8,718

7,645

4,898

4,739

3,300

2,072

2,043

956

279

ComplaintsbyTopics*

CallTypeNotReported

2,249

LiveCaller

52,556

Robocall

104,091

ComplaintsbyCallType

Tennessee

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 559,563 (#31naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 15,469,941 (#47naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

200K

400K

382,674

559,563

225,438

221,695

202,072

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

5M

10M

15M 14.29M

14.58M 14.95M 15.20M 15.47M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

VacaƟon&Ɵmeshares

Homesecurity&alarms

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Energy,solar&uƟliƟes

62,857

27,449

18,189

15,438

13,162

7,848

6,238

5,828

4,687

3,919

ComplaintsbyTopics*

CallTypeNotReported

4,872

LiveCaller

196,838

Robocall

357,853

ComplaintsbyCallType

Texas

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

20K

40K

60K

41,217

66,229

26,704

26,433

22,738

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

2M

1.86M 1.89M

1.94M

1.82M

1.79M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

Energy,solar&uƟliƟes

WarranƟes&protecƟonplans

Imposters

VacaƟon&Ɵmeshares

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

9,887

5,155

3,535

2,757

2,692

1,791

1,403

1,036

758

545

ComplaintsbyTopics*

CallTypeNotReported

308

LiveCaller

24,945 Robocall

40,976

ComplaintsbyCallType

Utah

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 66,229 (#24naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,938,175 (#43naƟonally,per100KpopulaƟon)

StateTotals
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

5K

10K

15K

10,425

14,896

7,014

5,747 5,906

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K 468,863 480,480 488,688 500,495 459,897

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

Computer&technicalsupport

Energy,solar&uƟliƟes

Medical&prescripƟons

VacaƟon&Ɵmeshares

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

1,793

1,459

415

403

333

333

234

175

120

58

ComplaintsbyTopics*

CallTypeNotReported

165

LiveCaller

Robocall 5,477

9,254

ComplaintsbyCallType

Vermont

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 14,896 (#12naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 500,495 (#8naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 232,818 (#4naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 6,189,394 (#24naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

100K

200K 232,818

108,154

182,012

99,383

98,467

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M

6M

5.87M 5.99M 6.07M

5.78M 6.19M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

WarranƟes&protecƟonplans

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homeimprovement&cleaning

Homesecurity&alarms

Workfromhome

32,130

15,297

11,967

8,451

7,753

3,814

3,382

2,432

1,523

1,220

ComplaintsbyTopics*

CallTypeNotReported

3,013

LiveCaller

77,346

Robocall

152,459

ComplaintsbyCallType

Virginia

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 125,689 (#38naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 5,166,189 (#28naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K 98,528 110,034

87,209

125,689

74,257

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M 4.90M 5.02M 5.10M

4.83M 5.17M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

VacaƟon&Ɵmeshares

Imposters

Computer&technicalsupport

Medical&prescripƟons

LoƩeries,prizes&sweepstakes

Workfromhome

Homeimprovement&cleaning

WarranƟes&protecƟonplans

Homesecurity&alarms

15,224

12,345

7,033

4,670

3,653

2,701

1,367

1,346

1,226

645

ComplaintsbyTopics*

CallTypeNotReported

1,039

LiveCaller

43,805

Robocall

80,845

ComplaintsbyCallType

Washington

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
Complaints: 28,738 (#44naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 1,240,873 (#37naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

10K

20K

30K

19,937

28,738

15,537

14,583 14,858

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

1M

1.13M

1.16M 1.20M 1.22M

1.24M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

Medical&prescripƟons

Homesecurity&alarms

LoƩeries,prizes&sweepstakes

Workfromhome

Energy,solar&uƟliƟes

Homeimprovement&cleaning

3,237

1,112

1,018

955

757

720

637

391

136

46

46

ComplaintsbyTopics*

CallTypeNotReported

822

LiveCaller

11,527

Robocall

16,389

ComplaintsbyCallType

WestVirginia

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

50K

100K 98,352

41,377

67,360

32,548

32,193

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0M

2M

4M 3.87M 4.37M 4.48M 4.54M

4.62M

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

Medical&prescripƟons

Imposters

VacaƟon&Ɵmeshares

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Homesecurity&alarms

Workfromhome

Homeimprovement&cleaning

14,692

8,403

3,441

3,352

2,615

1,772

1,223

938

611

300

ComplaintsbyTopics*

CallTypeNotReported

1,379

LiveCaller

34,470

Robocall

62,503

ComplaintsbyCallType

Wisconsin

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.

Complaints: 98,352 (#40naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 4,621,662 (#10naƟonally,per100KpopulaƟon)

StateTotals
Complaints: 11,808 (#30naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons: 457,902 (#16naƟonally,per100KpopulaƟon)

A.

A.

StateTotals

ComplaintsbyCounty

2013 2014 2015 2016 2017

0K

5K

10K

8,563

11,808

6,959

6,697

5,916

ComplaintsbyFiscalYear

2013 2014 2015 2016 2017

0K

200K

400K 426,283 433,878 444,075 450,251 457,902

AcƟveRegistraƟonsbyFiscalYear

Reducingdebt

WarranƟes&protecƟonplans

VacaƟon&Ɵmeshares

Imposters

Medical&prescripƟons

Computer&technicalsupport

LoƩeries,prizes&sweepstakes

Workfromhome

Homesecurity&alarms

Homeimprovement&cleaning

1,533

663

661

553

436

325

190

154

30

28

ComplaintsbyTopics*

CallTypeNotReported

294

LiveCaller

4,343

Robocall

7,171

ComplaintsbyCallType

Wyoming

FY2017

NaƟonalDoNotCallRegistry

RegistraƟonandComplaintFiguresbyState

*Noteveryonewhofilesacomplaintreportsatopic.
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