June 11, 2019, Washington DC

9:30 am Welcoming Remarks

Rebecca K. Slaughter

Commissioner

Federal Trade Commission

9:45 am Keynote Speaker

Eric Budish

Professor of Economics

The University of Chicago Booth School of Business

10:15 am Panel 1-A: Bots and the BOTS Act

Gary Adler

Executive Director and Counsel

National Association of Ticket Brokers

Rami Essaid

Co-Founder, Chief Product Officer

Distil Networks

David Marcus

Executive Vice President, Head of Ticketmaster Music

Ticketmaster

Jeff Poirier

General Manager of Music, Theatre & Performing Arts

StubHub

Joe Ridout

Manager of Consumer Services

Consumer Action

Noah Stein

Assistant Attorney General, Bureau of Internet & Technology

New York Attorney General’s Office
Moderator:

Mamie Kresses

Attorney

Division of Advertising Practices, Federal Trade Commission

11:15 am Break

11:30 am Panel 1-B: Other Consumer Protection Issues Around Ticket Availability

Gary Adler

Executive Director and Counsel

National Association of Ticket Brokers

Russell D’Souza

Co-Founder

SeatGeek

David Marcus

Executive Vice President, Head of Ticketmaster Music

Ticketmaster

Jeff Poirier

General Manager of Music, Theatre & Performing Arts

StubHub

Joe Ridout

Manager of Consumer Services

Consumer Action

Bob Roux

President of United States Concerts

Live Nation Entertainment

Noah Stein

Assistant Attorney General, Bureau of Internet & Technology 

New York Attorney General’s Office

Moderators:

Mamie Kresses

Attorney

Division of Advertising Practices, Federal Trade Commission

Eric Budish

Professor of Economics

The University of Chicago Booth School of Business
12:30 pm Lunch Break

1:45 pm Panel 2: The Adequacy of Ticket Price and Fee Disclosures

Laura Brett

Director

National Advertising Division of Better Business Bureau National Programs

Russell D’Souza

Co-Founder

SeatGeek

Sara Fisher Ellison

Senior Lecturer

Massachusetts Institute of Technology’s Economics Department

Anna Laitin

Director of Financial Policy

Consumer Reports

John Lawrence

Regulatory and Compliance Counsel

StubHub

Tamara Mendelsohn

Vice President and General Manager of Consumer

Eventbrite

Patti-Anne Tarlton

Executive Vice President of Venues and Promoters

Ticketmaster 

Moderator:

Michael Ostheimer

Attorney

Division of Advertising Practices, Federal Trade Commission

2:45 pm Break
3:00 pm Panel 3: Consumer Confusion: What and From Whom Am I Buying?

John Breyault

Vice President for Public Policy, Telecommunications, and Fraud

National Consumers League

Gilbert Hoover

Vice President and General Counsel

The Shubert Organization

Katy McCabe

Senior Policy Advisor

Global Product Policy Team, Google

Michael Marion

Chairman

International Association of Venue Managers

Michael Newquist

Vice President of Event Marketing & Ticketing

Ultimate Fighting Championship

Carl Szabo

Vice President and General Counsel

NetChoice

Parul Shah

Assistant Director

United Kingdom’s Competition & Markets Authority

Don Vaccaro

Founder and Chief Executive Officer

TicketNetwork

Moderator:

Devin W. Domond

Attorney

Division of Advertising Practices, Federal Trade Commission

4:00 pm Closing Remarks

Mary K. Engle

Associate Director

Division of Advertising Practices, Federal Trade Commission