Federal Trade Commission 

October 2020

Do 

Not 

Call 

DATA 

BOOK 

2020
Table of Contents

The National Do Not Call Registry

The Data Book

Inside the numbers

Who is using the Do Not Call Registry

Complaint Figures by Year Complaint

Figures for FY 2020

State Rankings

Registration and Complaint Figures  

by State

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana Tennessee

Iowa Texas

Kansas Utah

Kentucky Vermont

Louisiana Virginia

Maine Washington

Maryland West Virginia

Massachusetts Wisconsin

Michigan Wyoming

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Puerto Rico

Rhode Island

South Carolina

South Dakota
               

           

                                 

                               

                                    

                                   

                         

                         

                             

                             

       

                                   

                             

                     

                             

                       

 

 

 

The National Do Not Call Registry Data Book

The National Do Not Call Registry

The National Do Not Call Registry provides an easy and efficient way for consumers to tell companies

they don’t want to receive most telemarketing sales calls. Robocalls that are sales calls are illegal

whether a number is on the Registry or not, unless the caller has written permission from a consumer.

Since its inception in 2003, the Registry has continued to grow. As of September 30, 2020, there were

241 million active registrations. Consumers can register multiple phone numbers on the Registry by

registering online at donotcall.gov or calling a toll‐free number (888‐382‐1222) from the telephone

numbers they wish to register. Telemarketers and sellers must remove numbers added to the Registry

from their call lists at least every 31 days. Organizations can access the Registry at

telemarketing.donotcall.gov.

If a company violates the Do Not Call rules, consumers can report the call to the Federal Trade

Commission (FTC) online at donotcall.gov or by calling the toll free number. Law enforcement officials

review these complaints, as well as consumer registration and telemarketer access information,

through the Consumer Sentinel Network, a secure online database maintained by the FTC. For more

information about Sentinel, visit ftc.gov/sentinel. Law enforcement personnel may join Sentinel at

register.consumersentinel.gov.
               

     

                             

                     

                               

                         

                             

                             

                       

                           

                       

           

                   

                       

                     

                         

                           

                 

                   

                     

                 

                           

       

 

 

 

 

 

 

 

 

The National Do Not Call Registry Data Book

The Data Book

The National Do Not Call Registry Data Book contains statistical data about phone numbers on the

Registry, telemarketers and sellers accessing phone numbers on the Registry, and complaints

consumers submit to the FTC about telemarketers allegedly violating the Do Not Call rules. The FTC

monitors the data for accuracy and occasionally makes modifications to address potential problems.

Statistical data on complaints is based on unverified complaints reported by consumers, not on a

consumer survey.

Inside the numbers

• When we report the total number of DNC complaints, we break it down to show how many

were robocalls and how many came from live callers. With a few exceptions, telemarketing

robocalls are illegal, whether or not a number is on the Do Not Call Registry. As always,

when it’s a live caller, we verify that the consumer’s telephone number was registered on the

DNC database before we take the complaint.

• Our online complaint form asks for the topic of the call.

o Consumers can choose to report specific topics, such as reducing debt, vacation &

timeshares, and several other categories. Not everyone who files a complaint reports

a topic.

o The Data Book does not include statistics where a consumer chose “Other,” or topics

less likely to violate the Do Not Call Rules, such as debt collection, political, or

charitable calls.

• The Data Book includes a state‐by‐state analysis of DNC complaints. This is how we identify a

consumer’s state:

o If consumers report their state, we use the state they report.

o If consumers do not report their state, we use their area code.

o The state‐by‐state analysis also includes the top 10 topics consumers reported.

• The underlying data in the report is available on our open government site where we post our

daily complaint data at: www.ftc.gov/data.

• States are ranked based on the number of registrations or complaints per 100,000

population. Complaint figures include the total number of FY 2020 complaints submitted to

the FTC. Population estimates are based on 2019 U.S. Census population estimates (Annual

Estimates of the Resident Population: April 1, 2010 to July 1, 2019).

• For the purposes of this report, “active registrations” are those registrations consumers have

placed on the Registry that have not been subsequently deleted by the consumer or

removed by the FTC. The FTC removes numbers that have been disconnected and

reassigned. 
 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDƟnloN taoCllRegistry

Whoiuigte ssn h DoN ta oCllRgeitysr

Acv RgƟe eisrƟnb taosyFsaYa icler

242M

240M

238M

236M

241,483,968

239,472,857

235,302,818

234M

232M

230M 229,816,164

228M

226,001,288

226M

2016 2017 2018 2019 2020

"AƟe eis cv RgtrƟn"eeth aosrflcteoanmbrfhn ttlu eopoe unmbrrg ee eseitrdo s nte aoaDoN taRgoC h NƟnl lleityfrahficlersfetmbr022. sr oec sayaaoSpe e3,00

Oraiaos gnzƟnAccessigte n h RgeisrtybyFisaYa cler

2016 2017 2018 2019 2020

5orFewerAreaCodes 17,634 15,536 15,045 12,525 10,420

OrganizaƟonsWhoPaid 2,353 2,259 2,163 2,014 1,952

ExemptOrganizaƟons 503 543 520 541 556

Total 20,490 18,338 17,728 15,080 12,928

Te reesn lemaktradseesa llrcnaccessuptofie raoeo v ae cdsnte ei h Rgs .o tyfrr r ofeeT accessmoehnfie raoe,hy rta v ae cdste mutaa spy fee.raiaoshtrnteiggos OgnzƟntaae oslln od

orev sricsr"xmp eaeee tadcna "n a ccessnmbro u esnte ei h Rgstyfrr r ofee.hsnldsraiaossigfrhrtbeotiuosriig TiicueognzƟnakn ocai bƟn,a n moe alcnr s nyfroiclupsso oplƟaproe,r

codcn sresIa nuƟguvy.tlsoicueognzƟnc nldsraiaosaig lln olnypolte epehyhv a ae netbihdbs s se al uienssrlƟnhpwi eaosi thow ohv gvnte rai r r h ae ie h ognzƟnwie ao Ʃnpremiint sso oca.ll
 

 

 

 

 

FY2020

NaoaDƟnloN taoCllRegistry

CompanFgrs litiuebyYaer

Compans litbyCallTpyeadFisaYa n cler

Liv Ce aellr

Robocall

7,5,0 1737

7M

6M

1,5,78465

3,0,94154

2,6,35304

4,0,55191

5,780,123

1,9,98424

3,9,97058

5,2,14318

5,4,73011

5M

1,4,75632

3,8,57738

4M

3M

2M

1M

0M

3,963,174

934,636

2,802,709

2016 2017 2018 2019 2020

eotdirlƟeymaeeyya.h dtiaalbe t cgvdt

Th ttl eoaicnldso uecmpansburbc litaotooascmpansbul ll,o litaotiv ceaesadcmpa llr,n o litw eeh c ns hrteatp w sorpr llye anteotdTe u e.h nmbrfas hraatp w so eocllw ee cllye ant

rpre seavls llvr erTe aasvialaŌ.o/aa.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta Ɵnl oC R s llegitry

Co litiuefrh Ya mpanFgrsote er

FY22 o litb oi 00CmpansyTpc*

LieC e v allr

Robocall

Imposters

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

Enryslr&ulƟs eg,oa, Ɵie

VacaƟon&Ɵmeshares

Lo eispie&s ptks Ʃre,rzs weesae

Ho i rvmet laig mempoe n&cenn

Workfromhome

Ho scrt lr meeuiy&aams

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

3,412

2,507

11,827

7,438

9,333

14,077

12,299

28,017

6,814

13,716

8,575

14,097

36,808

37,079

99,544

110,399 3,1 936

20,7 333 3,3 050

23,0735

42,7 356 6,2 726

CallTypeNotReported

22,2589

Lie allr v C e

93,3466

Robocall

2,0,08279

FY2020ComplaintsbyCallType

FY22 omplintb nh 00C a syMot

500K

460,989 45,3 571

400K

300K

200K

100K

0K

October November December January February March April May June July August September

332,073

309,469

239,387

184,453

113,374 127,274

181,972

238,404 262,083

197,021

287,935

329,264

95,664

86,902

78,114

59,663

43,968

39,882

59,829

79,814

80,798

76,338

109,334

124,330

403,586

283,748

373,302

346,017

263,334

165,862

185,105

263,440

341,455

420,605

Th ttlnldso litaotooascmpansbulv cllr,n o litw eeh cllye anteotdTe u eocllw ee cllye ant

pre seavls llvrmot.h f dt,s e acmpanseoƟgtateosmeakdte nt oso aigiaalbe t cgvdt.

eoaicuecmpansburbcll,o litaotieaesadcmpans hrteatp w sorpre.h nmbrfas hraatp w so

reotdirlƟeymaeey nhTeullaaaw llso litrprn hth cnu rse h eƟyt tpclln,svialaŌ.o/aa
 

 

 

 

 

 

 

 

 

 

 

Blank ConsumerState AcƟveRegistraƟons AcƟveRegistraƟonsp..

FY2020

NaoaDoN ta Ɵnl oC R s llegitry

ReitaosySae gsrƟnb tt

SttRnigfr aoaDoN ta ae aknsoNƟnl oC Rgsr eitaose10 ouao lleityRgsrƟnpr0KPplƟn

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

RI

IL

AK

©Mapbox©OSM

HI

© SO©xobpaM M

PR

©2020Ma Rank pbox©Op ConsumerenSrStteaetetMapAcƟveRegistraƟons AcƟveRegistraƟons

per100KPopulaƟon Rank ConsumerState

©

AcƟveRegistraƟons

Mapbox©OSM AcƟveRegistraƟons

per100KPopulaƟon

1 NewHampshire 1,275,282 93,791 27 Oregon 3,149,789 74,680

2 ConnecƟcut 3,293,843 92,386 28 WestVirginia 1,318,189 73,554

3 MassachuseƩs 5,985,225 86,837 29 Tennessee 5,000,662 73,225

4 Maine 1,154,438 85,882 30 NorthDakota 557,474 73,153

5 NewJersey 7,582,629 85,369 31 Alabama 3,582,261 73,060

6 Vermont 528,541 84,704 32 Florida 15,384,600 71,630

7 Kansas 2,467,364 84,693 33 Oklahoma 2,826,337 71,427

8 Wyoming 484,463 83,707 34 Washington 5,408,548 71,026

9 Wisconsin 4,868,584 83,618 35 Arkansas 2,141,447 70,960

10 Michigan 8,340,515 83,515 36 Georgia 7,476,269 70,415

11 Pennsylvania 10,691,041 83,511 37 Idaho 1,247,854 69,827

12 Iowa 2,594,176 82,222 38 Missouri 4,271,871 69,604

13 Illinois 10,360,809 81,763 39 NorthCarolina 7,231,621 68,951

14 Ohio 9,556,494 81,756 40 California 27,109,991 68,612

15 Nebraska 1,568,980 81,109 41 Nevada 2,078,724 67,488

16 Colorado 4,663,179 80,976 42 Arizona 4,842,531 66,530

17 Minnesota 4,507,224 79,921 43 Indiana 4,423,006 65,699

18 Maryland 4,831,650 79,919 44 Utah 2,069,219 64,543

19 RhodeIsland 843,923 79,663 45 Louisiana 2,995,553 64,437

20 Delaware 775,536 79,643 46 SouthCarolina 3,250,715 63,136

21 Kentucky 3,527,809 78,963 47 Hawaii 833,821 58,891

22 Montana 843,664 78,937 48 Mississippi 1,734,038 58,264

23 NewMexico 1,616,942 77,114 49 Texas 16,462,375 56,775

24 Virginia 6,507,001 76,234 50 Alaska 386,570 52,843

25 NewYork 14,672,542 75,423 DistrictofColumbia

PuertoRico

662,907 93,930

26 SouthDakota 665,138 75,186 412,568 12,918

Th Dititfou iadPet ioaenlddi h tbe uae orne.ttsrrne ae nte u eoaƟeeitaose1 e srcoClmba n uroRc ricue ntealbtrntakdSaeaeakdbsdo h nmbrfcv rgsrƟnpr , ouao.cv 00000pplƟnAƟe

reitaosnld apoe u esnte aoaDoN taRgsraoSpe e3,00PplƟneƟ tsrbsdo 09USCnupplƟneƟ ts gsrƟnicue llhn nmbro h NƟnl oClleitysfetmbr022.ouao smaeae ae n21 ..essouao smae.
©

 

 

 

 

 

 

 

 

 

 

Blank ConsumerState Complaints Complaintsper100K..

FY2020

NaoaDoN ta Ɵnl oC R s llegitry

Co litb tt mpansySae

SttRnigfr aoaDoN ta ae aknsoNƟnl oC Rgsr o litpr0KPplƟn lleityCmpanse10 ouao

DistrictofColumbia

PuertoRico 78

1,633

2,494

11,528

MO

NM

MN

MD

WA

WV

MA

WY

ME

MT

MS

OH

NH

ND

NV

GA

OR

CO

OK NC

VA

WI

NE

TN

NY

UT

AR

CA

MI

DE

PA

SD VT

AZ

KY

TX

AL

LA

SC

KS

IN NJ

FL

ID

IA

RI

IL

©2020Mapbox©OpenStreetMap

HI

SO©xobpaM M

AK

© SO©xobpaM M

PR

©Mapbox©OSM

Rank ConsumerState Complaints Complaintsper100K

PopulaƟon

1 Arizona

2 Virginia

3 Maryland

4 Delaware

5 Colorado

6 Nevada

7 Illinois

8 NewJersey

9 Ohio

10 Oregon

11 Pennsylvania

12 ConnecƟcut

13 Florida

14 NewHampshire

15 Michigan

16 NewMexico

17 RhodeIsland

18 Idaho

19 NorthCarolina

20 Washington

21 Wisconsin

22 Vermont

23 California

24 Kansas

25 NewYork

26 Minnesota

128,841 1,770

142,367 1,668

99,361 1,644

15,660 1,608

86,627 1,504

46,272 1,502

189,488 1,495

131,089 1,476

168,774 1,444

57,673 1,367

175,049 1,367

48,737 1,367

293,071 1,365

18,030 1,326

128,730 1,289

26,628 1,270

13,068 1,234

21,976 1,230

128,415 1,224

91,127 1,197

69,275 1,190

7,402 1,186

465,493 1,178

34,171 1,173

226,702 1,165

64,411 1,142

Rank ConsumerState Complaints Complaintsper100K

PopulaƟon

27 Utah

28 Nebraska

29 Georgia

30 Texas

31 Montana

32 MassachuseƩs

33 Tennessee

34 Iowa

35 Wyoming

36 SouthCarolina

37 Maine

38 Alabama

39 Kentucky

40 WestVirginia

41 Oklahoma

42 Hawaii

43 Arkansas

44 SouthDakota

45 Louisiana

46 Missouri

47 NorthDakota

48 Indiana

49 Alaska

50 Mississippi

35,591 1,110

21,331 1,103

117,026 1,102

316,357 1,091

11,631 1,088

74,597 1,082

72,395 1,060

31,695 1,005

5,680 981

50,002 971

13,045 970

45,574 929

41,292 924

16,529 922

34,616 875

11,891 840

25,309 839

7,033 795

33,130 713

39,564 645

4,489 589

38,134 566

3,215 439

12,786 430

Th Dititfou iadPet ioaenlddi h tbe uae orne.ttsrrne ae nte u eocmpanse1 e srcoClmba n uroRc ricue ntealbtrntakdSaeaeakdbsdo h nmbrfo litpr , ouao.o lit 00000pplƟnCmpans

incueh ttlu eoF 00o litsb Ʃdt h FCPplƟneƟ tsrbsdo 09USCnupplƟneƟ ts ld teoanmbrfY22 cmpansumie ote T.ouao smaeae ae n21 ..essouao smae.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Albma aa

Co litb on mpansyCuty

©200Mabx©Opn tet paMerSeop2

Co litb oi mpansyTpc*

SttTtl ae oas

Co lit: mpans4,7 554 (3 aoa #8nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:35221 ,8,6 (3 nƟn ypr KpplƟn #1 aoall,e100 ouao)

Co litb icle mpansyFsaYar

100K 107,991

7998 ,2

50K66,804 67,564

45,574

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

3M 3,331,985 3,9,1 3369 34716 ,8,6 353161 ,5, 3,8,6 5221

2M

1M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

5,846 CallTypeNotReported Imposters 2,413

WarraƟs rtco ln ne&poeƟnpas 4,259

Reuigdb dcn et 2,778

Medcl rsrpos ia&peciƟn 2,703

Co ue&tcnclupr mptr ehiaspot 865

VacaƟon&Ɵmeshares 407

Lo eispie&s esae Ʃre,rzs weptks 251

Ho scrt lr meeuiy&aams 197

Workfromhome 195

98

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

1047 ,9

Robocall

3294 ,3
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Alsa ak

Co litb oog ress r mpansyBruhoCnuAea

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans325 ,1 (4 aoa #9nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:3650 8,7 (5 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Co litb icle mpansyFsaYar

4K

2K

2,114

0K

3,041

4,064 4,287

3,215

2016 2017 2018 2019 2020

ComplaintsbyTopic*

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

400K

362,861 366,837 375,719 38,3 254 3650 8,7 300K

200K

100K

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 669 CallTypeNotReported

98

Reuigdb dcn et 253

WarraƟs rtco ln ne&poeƟnpas 175

Medcl rsrpos ia&peciƟn 101

Co ue&tcnclupr mptr ehiaspot 77

Lo eispie&s esae Ʃre,rzs weptks 67

VacaƟon&Ɵmeshares 56

Workfromhome 23

Ho scrt lr meeuiy&aams 16

6

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

771

Robocall

2,346
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Arzn ioa

Co litb on mpansyCuty Sae oa ttTtls

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co lit: mpans1881 2,4 (1 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Acv eitaos ƟeRgsrƟn:48251 ,4,3 (4 nƟn ypr KpplƟn #2 aoall,e100 ouao)

Co litb icle mpansyFsaYar

150K 16,9 964 166,589 158,566

100K134,200 12,4 881

50K

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

4M 4,520,322 4,596,446 4,710,641 4,799,889 4,842,531

2M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 1212 ,9 CallTypeNotRep

1117 ,8

WarraƟs rtco ln ne&poeƟnpas 8,447

Reuigdb dcn et 6,162

Co ue&tcnclupr mptr ehiaspot 5,061

Medcl rsrpos ia&peciƟn 4,298

VacaƟon&Ɵmeshares 1,756

Enryslr&ulƟs eg,oa, Ɵie 1,824

Workfromhome 618

Lo eispie&s esae Ʃre,rzs weptks 611

488

*N tvroe h ls cmpanrprs tpc

Ho i rvmet laig mempoe n&cenn

oeeyn w ofieao liteotaoi.

LiveCaller

33,772

Robocall

8382 ,8

orted
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Arkansas

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans2,0 539 (4 aoa #3nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:21147 ,4,4 (3 aoa #5nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

60K

61,696

40K43,545

20K

42,865 36,172

25,309

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

2M

1,989,596 2,031,921 2,087,259 2,123,180 2,141,447

1M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters 2,897

WarraƟs rtco ln ne&poeƟnpas 2,151

Reuigdb dcn et 1,823

Medcl rsrpos ia&peciƟn 966

Co ue&tcnclupr mptr ehiaspot 493

VacaƟon&Ɵmeshares 224

Lo eispie&s esae Ʃre,rzs weptks 150

Ho scrt lr meeuiy&aams 96

Workfromhome 88

Enryslr&ulƟs eg,oa, Ɵie 78

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

5,913

Robocall

17,870

CallTypeNotReported

1,526
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Caiona lfri

Co litb on mpansyCuty Sae oa ttTtls

©2020Mapbox©OpenStreetMap

Co lit: mpans4543 6,9 (2 aoa #3nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:2,0,9 71991 (4 aoa #0nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

800K

824,627

600K739,340 747,828 652,098

400K 46,9 543

200K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

25,548,739 2,2,0 59693 264745 ,4,2 2,6 737 88,4 271991 ,0,9

20M

10M

0M

2016 2017 2018 2019 2020

Co litb oi mpansyTpc* Co litb a mpansyC Tp llye

Imposters 6275 ,4 CallTypeNotReporte

1809 ,3

Reuigdb dcn et 2534 ,9

WarraƟs rtco ln ne&poeƟnpas 1777 ,9

Medcl rsrpos ia&peciƟn 160,99

Co ue&tcnclupr mptr ehiaspot 11,890

VacaƟon&Ɵmeshares 8,901

Enryslr&ulƟs eg,oa, Ɵie 7,945

Ho i rvmet laig mempoe n&cenn 5,296

Lo eispie&s esae Ʃre,rzs weptks 2,911

2,701

*N tvroe h ls cmpanrprs tpc

Workfromhome

oeeyn w ofieao liteotaoi.

LiveCaller

112,366

Robocall

335,088

d
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Cooao lrd

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans8,2 667 (5nƟn ypr0KpplƟn # aoall,e10 ouao)

Acv eitaos ƟeRgsrƟn:46319 ,6,7 (1 aoa #6nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

150K

100K

103,228

50K

129,600 143,108 130,647

86,627

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

4M 4,385,799 4,444,187 4,543,112 4,625,864 4,663,179

2M

0M

2016 2017 2018

ComplaintsbyCallType

2019 2020

1044 ,1 CallTypeNotReported Imposters 4,005

WarraƟs rtco ln ne&poeƟnpas 8,717

Reuigdb dcn et 5,704

Medcl rsrpos ia&peciƟn 3,536

Co ue&tcnclupr mptr ehiaspot 2,112

VacaƟon&Ɵmeshares 1,635

Ho i rvmet laig mempoe n&cenn 757

Workfromhome 560

Lo eispie&s esae Ʃre,rzs weptks 534

445

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

1872 ,1

Robocall

6390 ,1
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry ConnecƟcut

Co litb on mpansyCuty

StateTotals

© aMteertSnepO©xobpaM0202 p

Complaints:48,737(#12naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons:3,293,843 (#2naƟonally,per100KpopulaƟon)

ComplaintsbyFiscalYear AcƟveRegistraƟonsbyFiscalYear

100K

76,841

50K

0K

2016

94,425

2017

83,343

2018

74,733

2019

48,737

2020

3M 3,121,356

2M

1M

0M

2016

3,183,068

2017

3,234,535

2018

3,274,672

2019

3,293,843

2020

ComplaintsbyTopic* ComplaintsbyCallType

3,349

2,898

1,468

748

539

400

276

188

155

Imposters 5,951 CallTypeNotRep

4,502

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

Enryslr&ulƟs eg,oa, Ɵie

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Ho i rvmet laig mempoe n&cenn

Workfromhome

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

1238 ,8

Robocall

3227 ,9

orted
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Dea r lwae

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans1,6 560 (4 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Acv eitaos ƟeRgsrƟn:77556 ,3 (2 aoa #0nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

2769 ,8

20K

1974 ,2 18,806 20,642

10K 15,660

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

800K

734,565 746,072 760,637 77,6 099 77556 ,3 600K

400K

200K

2016 2017 2018 2019 2020

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc* Co litb a mpansyC Tp llye

795

762

476

273

266

259

75

34

32

Imposters 1,360

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Enryslr&ulƟs eg,oa, Ɵie

VacaƟon&Ɵmeshares

Co ue&tcnclupr mptr ehiaspot

Lo eispie&s esae Ʃre,rzs weptks

Ho i rvmet laig mempoe n&cenn

Workfromhome

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

3,881

Robocall

9,829

CallTypeNotReported

1,950
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta Ɵnl oC R s llegitry Distitfou i rcoClmba

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

CmpansyWad o litb r Dititfou iTtl srcoClmba oas

Co lit: mpans11,258 (oRne) N takd

Acv eitaos ƟeRgsrƟn:66297 ,0 (oRne) N takd

Co litb icle mpansyFsaYar

20K 24,301

18,298

10K

17,135 15,992

11,528

0K

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

600K

605,725

400K

620,154 638,132 654,532 662,907

200K

0K

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 2,531 CallTypeNotReported

253

Reuigdb dcn et 641

Enryslr&ulƟs eg,oa, Ɵie 415

WarraƟs rtco ln ne&poeƟnpas 412

Medcl rsrpos ia&peciƟn 347

Co ue&tcnclupr mptr ehiaspot 239

VacaƟon&Ɵmeshares 117

Lo eispie&s esae Ʃre,rzs weptks 84

Workfromhome 70

67

*N tvroe h ls cmpanrprs tpc

Ho i rvmet laig mempoe n&cenn

oeeyn w ofieao liteotaoi.

LiveCaller

2,554

Robocall

8,721
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Flrdoia

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans2301 9,7 (1 aoa #3nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:1,8, 534600 (3 nƟn ypr KpplƟn #2 aoall,e100 ouao)

Co litb icle mpansyFsaYar

600K

587,999

400K

385,480

200K

427,404 354,354 293,071

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

15M

1439 9 ,8,44 1,0, 465866 149648 ,5,2 152057 ,4,8 1, , 5384600

10M

5M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 3544 ,4

WarraƟs rtco ln ne&poeƟnpas 2337 ,9

Reuigdb dcn et 1554 ,4

Medcl rsrpos ia&peciƟn 1008 ,6

Co ue&tcnclupr mptr ehiaspot 5,075

Enryslr&ulƟs eg,oa, Ɵie 3,144

VacaƟon&Ɵmeshares 2,922

Ho i rvmet laig mempoe n&cenn 1,382

Workfromhome 1,123

Lo eispie&s esae Ʃre,rzs weptks 1,025

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

75,694

Robocall

203,194

CallTypeNotReported

14,183
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Geri oga

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans11706 ,2 (2 aoa #9nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:74629 ,7,6 (3 nƟn ypr KpplƟn #6 aoall,e100 ouao)

Co litb icle mpansyFsaYar

200K 242,239

168,469

100K

172,635 154,512

117,026

0K

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

6M 6,972,018 7,095,159 7,278,613 7,410,337 7,476,269

4M

2M

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 1340 ,9 CallTypeNotReport

6,417

WarraƟs rtco ln ne&poeƟnpas 1043 ,1

Reuigdb dcn et 7,723

Medcl rsrpos ia&peciƟn 6,802

Co ue&tcnclupr mptr ehiaspot 3,332

VacaƟon&Ɵmeshares 1,010

Ho scrt lr meeuiy&aams 646

Workfromhome 558

Lo eispie&s esae Ʃre,rzs weptks 542

431

*N tvroe h ls cmpanrprs tpc

Ho i rvmet laig mempoe n&cenn

oeeyn w ofieao liteotaoi.

LiveCaller

2738 ,9

Robocall

8341 ,8

ed
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Hawaii

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans11,981 (4 aoa #2nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:8381 3,2 (4 aoa #7nƟn ypr0KpplƟn ll,e10 ouao)

Co litb icle mpansyFsaYar

20K

19,698

16,053 1676 ,3

10K13,079 11,891

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

800K

770,366 781,815 810,079 826,340

600K

400K

200K

833,821

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters 1,363

WarraƟs rtco ln ne&poeƟnpas 868

Reuigdb dcn et 695

Co ue&tcnclupr mptr ehiaspot 248

Medcl rsrpos ia&peciƟn 201

Lo eispie&s esae Ʃre,rzs weptks 99

VacaƟon&Ɵmeshares 80

Workfromhome 79

Enryslr&ulƟs eg,oa, Ɵie 27

Ho scrt lr meeuiy&aams 16

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

2,802

Robocall

8,430

CallTypeNotReported

659
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Iao dh

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans2,7 196 (1 aoa #8nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:12784 ,4,5 (3 nƟn ypr KpplƟn #7 aoall,e100 ouao)

ComplaintsbyFiscalYear

30K

20K26,694

33,156 31,524 34,435

21,976

10K

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

1000K1,146,623 1,171,358 1,204,354 1,234,970 1,247,854

500K

0K

2016 2017 2018 2019 2020

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc* Co litb a mpansyC Tp llye

3,999 CallTypeNotReported Imposters 976

WarraƟs rtco ln ne&poeƟnpas 1,396

Reuigdb dcn et 1,830

Medcl rsrpos ia&peciƟn 991

Co ue&tcnclupr mptr ehiaspot 586

VacaƟon&Ɵmeshares 304

Lo eispie&s esae Ʃre,rzs weptks 141

Workfromhome 140

Ho scrt lr meeuiy&aams 69

53

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

4,808

Robocall

1612 ,9
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Illios ni

Co litb on mpansyCuty

aMteertSnepO©xobpaM0202© p

Co litb oi mpansyTpc*

SttTtl ae oas

Co lit: mpans194 8,88(7 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Acv eitaos ƟeRgsrƟn:1,6,0 03089 (1 aoa #3nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

300K

295,209

200K270,848 252,935 234,441

18,8 948

100K

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

10M

9,829,741 9,960,663 101440 ,4,6 1,8,8 1,6,0 02543 03089

5M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 22,376

WarraƟs rtco ln ne&poeƟnpas 1368 ,2

Reuigdb dcn et 1144 ,3

Co ue&tcnclupr mptr ehiaspot 6,545

Medcl rsrpos ia&peciƟn 5,054

Enryslr&ulƟs eg,oa, Ɵie 2,149

VacaƟon&Ɵmeshares 1,435

Ho i rvmet laig mempoe n&cenn 1,385

Workfromhome 696

Lo eispie&s esae Ʃre,rzs weptks 650

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

43,650

Robocall

134,378

CallTypeNotReported

11,460
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Idaa nin

Co litb on mpansyCuty

©200Mabx©Opn tet paMerSeop2

Co litb oi mpansyTpc*

SttTtl ae oas

Co lit: mpans3,3 814 (4 aoa #8nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:443 6 ,2,00 (4 nƟn ypr KpplƟn #3 aoall,e100 ouao)

Co litb icle mpansyFsaYar

100K 1 9 14,22

50K6466 ,7 6,2 431 420 6,1

0K 38,134

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

4M

4,025,068 4,169,999 4,295,725 4,385,213 4,423,006

2M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 6,000 CallTypeNotRepo

2,196

Reuigdb dcn et 2,361

Medcl rsrpos ia&peciƟn 2,820

WarraƟs rtco ln ne&poeƟnpas 1,022

Co ue&tcnclupr mptr ehiaspot 885

VacaƟon&Ɵmeshares 478

Lo eispie&s esae Ʃre,rzs weptks 306

Ho i rvmet laig mempoe n&cenn 195

Enryslr&ulƟs eg,oa, Ɵie 159

135

*N tvroe h ls cmpanrprs tpc

Workfromhome

oeeyn w ofieao liteotaoi.

LiveCaller

8,871

Robocall

2637 ,4

rted
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Iwa o

Co litb on mpansyCuty

©200Mabx©Opn tet 2 po eSre aM p

SttTtl ae oas

Co lit: mpans3,9 165 (3 aoa #4nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:25416 ,9,7 (1 aoa #2nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

60K

40K

37,342

20K

0K

63,481

40,239 45,002

31,695

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

2M 2,450,893 2,490,336 2,541,946 2,577,001 2,594,176

1M

0M

2016 2017 2018

ComplaintsbyCallType

2019 2020

Imposters 4,018

WarraƟs rtco ln ne&poeƟnpas 3,670

Reuigdb dcn et 2,312

Medcl rsrpos ia&peciƟn 1,171

Co ue&tcnclupr mptr ehiaspot 706

VacaƟon&Ɵmeshares 341

Lo eispie&s esae Ʃre,rzs weptks 228

Workfromhome 112

Ho i rvmet laig mempoe n&cenn 104

Enryslr&ulƟs eg,oa, Ɵie 47

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

7,481

Robocall

22,169

CallTypeNotReported

2,045
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Kansas

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans3,7 411 (2 aoa #4nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:24734 ,6,6 (7nƟn ypr KpplƟn # aoall,e100 ouao)

Co litb icle mpansyFsaYar

55,204

40K

41,766

20K

44,792 48,165

34,171

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

2M 2,323,522 2,359,523 2,410,796 2,449,283 2,467,364

1M

0M

2016 2017 2018

ComplaintsbyCallType

2019 2020

2,970

2,133

1,681

970

276

218

162

116

85

Imposters 4,150

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

Ho i rvmet laig mempoe n&cenn

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

8,996

Robocall

22,825

CallTypeNotReported

2,350
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

Reitao n o litiueb tt

NaoaDoN ta

gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Kentucky

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans4,9 122 (3 aoa #9nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:35789 ,2,0 (2 aoa #1nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

60K 72,110

5780 ,9 5,2 794

40K52,370

41,292

20K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

3M 3,279,331

2M

3,329,393 3,425,526 3,493,457 3,527,809

1M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

3,325

2,977

2,063

630

255

210

201

122

82

Imposters 4,279 CallTypeNotRep

3,834

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Ho scrt lr meeuiy&aams

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

1045 ,6

Robocall

2743 ,4

orted
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Loiin usaa

Co litb aih mpansyPrs

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans33,310 (4 aoa #5nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:29553 ,9,5 (4 aoa #5nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

80K 86,266

60K

40K 59,189 5670 ,1

42,407 20K 33,130

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

3M

2,766,185

2M

2,824,750 2,907,686 2,970,254 2,995,553

1M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters

Reuigdb dcn et

WarraƟs rtco ln ne&poeƟnpas

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Ho scrt lr meeuiy&aams

Enryslr&ulƟs eg,oa, Ɵie

3,818

2,956

2,911

1,619

750

188

159

150

113

72

LiveCaller

9,412

Robocall

22,551

CallTypeNotReported

1,167

*N tvroe h ls cmpa oeeyn w ofieao lintreportsatopic.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Maien

Co litb on mpansyCuty Sae oa ttTtls

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co lit: mpans1,4 305 (3 aoa #7nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:11448 ,5,3 (4nƟn ypr0KpplƟn # aoall,e10 ouao)

ComplaintsbyFiscalYear

30K

29,495

20K

20,020

10K15,863

0K

2016 2017 2018

18,123

2019

13,045

2020

AcƟveRegistraƟonsbyFiscalYear

1000K1,066,511 1,092,143 1,121,496 1,143,877

500K

0K

2016 2017 2018 2019

1,154,438

2020

ComplaintsbyCallType

Imposters

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Co ue&tcnclupr mptr ehiaspot

Medcl rsrpos ia&peciƟn

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

Ho scrt lr meeuiy&aams

1,543

1,052

391

380

93

77

47

39

26

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

1,387

LiveCaller

3,266

Robocall

8,866

CallTypeNotReported

913
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Marln yad

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans99,631 (3nƟn ypr0KpplƟn # aoall,e10 ouao)

Acv eitaos ƟeRgsrƟn:48160 ,3,5 (1 aoa #8nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

150K

15,0 037

10K0 1647 2,5 1709 2,9 10 6 3,33

99,361

50K

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

Imposters 1364 ,1

Reuigdb dcn et 6,933

Co ue&tcnclupr mptr ehiaspot 4,772

WarraƟs rtco ln ne&poeƟnpas 4,372

Enryslr&ulƟs eg,oa, Ɵie 2,446

Medcl rsrpos ia&peciƟn 2,200

VacaƟon&Ɵmeshares 826

Ho i rvmet laig mempoe n&cenn 799

Lo eispie&s esae Ʃre,rzs weptks 437

Workfromhome 377

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

AcƟveRegistraƟonsbyFiscalYear

4M 4,593,602 4,654,404 4,737,693 4,803,794 4,831,650

2M

0M

2016 2017 2018

ComplaintsbyCallType

2019 2020

LiveCaller

21,398

Robocall

72,181

CallTypeNotReported

5,782
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

Reitao n o litiueb tt

NaoaDoN ta

gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry MassachuseƩs

Co litb on mpansyCuty

StateTotals

© aMteertSnepO©xobpaM0202 p

Co lit: mpans7,9 457 (3 aoa #2nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:59525 ,8,2 (3nƟn ypr KpplƟn # aoall,e100 ouao)

Co litb icle mpansyFsaYar AƟe eitaosyFsaYa cv RgsrƟnb icler

150K 6M

15,0 601 5,704,559 5,794,655 5,893,707 5,5,8 595 5 9432 ,8,22

13,1 610 100K 119,103 115,250 4M

50K

0K

2016 2017 2018 2019

74,597

2020

2M

0M

2016 2017 2018 2019 2020

ComplaintsbyTopic* ComplaintsbyCallType

5,948

2,770

2,028

1,942

1,460

758

392

255

254

Imposters 11,576

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Enryslr&ulƟs eg,oa, Ɵie

WarraƟs rtco ln ne&poeƟnpas

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Ho i rvmet laig mempoe n&cenn

Workfromhome

LiveCaller

16,711

Robocall

53,232

CallTypeNotReported

4,654

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Mihgn cia

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans1870 2,3 (1 aoa #5nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:83055 ,4,1 (1 nƟn ypr KpplƟn #0 aoall,e100 ouao)

Co litb icle mpansyFsaYar

265,462 200K

197,421 178,728 176,629

10K0 1870 2,3

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

8M

7,809,488 7,9247 4,0 8,3,95 15 3 8,75,63 2 1 8340515 , ,

6M

4M

2M

2016 2017 2018 2019 2020

©2020Mapbox©OpenStreetMap

Co litb oi mpansyTpc* CmpansyC Tp o litb allye

1402

11,706

8,175

6,911

4,414

813

678

547

517

400

Imposters ,1

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Enryslr&ulƟs eg,oa, Ɵie

Workfromhome

Lo eispie&s esae Ʃre,rzs weptks

Ho scrt lr meeuiy&aams

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

31,292

Robocall

89,887

CallTypeNotReported

7,551
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Minnesota

CmpansyCut o litb ony SttTtl ae oas

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co lit: mpans6,1 441 (2 aoa #6nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:457 4 ,0,22 (1 nƟn ypr KpplƟn #7 aoall,e100 ouao)

ComplaintsbyFiscalYear

80K

60K78,121

40K

20K

91,164 93,028

81,080

64,411

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

4M 4,255,335 4,316,316 4,404,606 4,475,302 4,507,224

2M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

9,111 CallTypeNotReporte Imposters 3,410

WarraƟs rtco ln ne&poeƟnpas 4,150

Reuigdb dcn et 3,163

Medcl rsrpos ia&peciƟn 2,839

Co ue&tcnclupr mptr ehiaspot 1,566

VacaƟon&Ɵmeshares 755

Ho i rvmet laig mempoe n&cenn 659

Lo eispie&s esae Ʃre,rzs weptks 386

Workfromhome 334

111

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

1353 ,6

Robocall

4778 ,0

d
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Missiip sspi

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans1,8 276 (5 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:17408 ,3,3 (4 nƟn ypr KpplƟn #8 aoall,e100 ouao)

Co litb icle mpansyFsaYar

40K

3999 ,6 30K

20K2,1 527 27,910 2,4 624

10K 12,786

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

1500K1,601,601 1,636,395 1,684,795 1,720,338 1,734,038

1000K

500K

0K

2016 2017 2018 2019 2020

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc* Co litb a mpansyC Tp llye

1,987 CallTypeNotReporte Imposters 623

WarraƟs rtco ln ne&poeƟnpas 1,038

Reuigdb dcn et 982

Medcl rsrpos ia&peciƟn 792

Co ue&tcnclupr mptr ehiaspot 345

Lo eispie&s esae Ʃre,rzs weptks 163

Ho scrt lr meeuiy&aams 89

VacaƟon&Ɵmeshares 79

Workfromhome 59

29

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

3,072

Robocall

9,091

d
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Missouri

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans3,6 954 (4 aoa #6nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:42181 ,7,7 (3 aoa #8nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar Acv RgsrƟnb icle Ɵe eitaosyFsaYar

60K 7410 ,0 71,942 2232 6720

4M

3,8,4 4,040,559 4,147,289 4,3,9 4,271,871 ,7 9195

56,656 40K

39,564 20K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

2M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

3,186

1,815

889

570

526

376

249

187

173

Imposters 6,687

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

WarraƟs rtco ln ne&poeƟnpas

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Ho i rvmet laig mempoe n&cenn

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

11,043

Robocall

25,859

CallTypeNotReported

2,662
 aMteertSne p

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Montana

Co litb on mpansyCuty

©2020Mapbox©Op

StateTotals

Complaints:11,631(#31naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons:843,664 (#22naƟonally,per100KpopulaƟon)

ComplaintsbyFiscalYear

20K 21,210

18,638

15,079 10K

0K

2016 2017 2018

17,255

2019

11,631

2020

ComplaintsbyTopic*

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

800K

819,955 83,6 623 83 4 4,66 779,301 794,053 600K

400K

200K

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

1,

1,043

403

391

102

82

62

33

24

1,934 CallTypeNotReport Imposters 568

WarraƟs rtco ln ne&poeƟnpas 301

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

Workfromhome

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Ho scrt lr meeuiy&aams

Enryslr&ulƟs eg,oa, Ɵie

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

2,063

Robocall

9,000

ed
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Nebraska

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans2,3 131 (2 aoa #8nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:15890 ,6,8 (1 aoa #5nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

40K

30,089 20K

0K

43,255

35,670 30,993

21,331

2016 2017 2018 2019 2020

ComplaintsbyTopic*

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

1500K

1,6, 48101 1,496,889 1,533,775 1,5,9 15890 5804 ,6,8

1000K

500K

0K

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

1,662

1,051

894

391

141

124

100

70

21

Imposters 3,434

Reuigdb dcn et

WarraƟs rtco ln ne&poeƟnpas

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Ho i rvmet laig mempoe n&cenn

Workfromhome

Ho scrt lr meeuiy&aams

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

5,058

Robocall

14,686

CallTypeNotReported

1,587
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Nevada

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans4,7 622 (6 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Acv eitaos ƟeRgsrƟn:20874 ,7,2 (4 nƟn ypr KpplƟn #1 aoall,e100 ouao)

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co litb icle mpansyFsaYar

80K

,1 60K 69,6397736

66,329

40K50,395 46,272

20K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

2M

1,922,818 1,955,039 2,015,932 2,058,266 2,078,724

1M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

5,487 CallTypeNotReported Imposters 2,012

WarraƟs rtco ln ne&poeƟnpas 2,581

Reuigdb dcn et 2,552

Medcl rsrpos ia&peciƟn 1,065

Enryslr&ulƟs eg,oa, Ɵie 1,903

Co ue&tcnclupr mptr ehiaspot 876

VacaƟon&Ɵmeshares 584

Ho i rvmet laig mempoe n&cenn 250

Workfromhome 249

199

*N tvroe h ls cmpanrprs tpc

Lo eispie&s esae Ʃre,rzs weptks

oeeyn w ofieao liteotaoi.

LiveCaller

9,364

Robocall

3486 ,0
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Ne a sie wHmphr

Co litb on mpansyCuty Sae oa ttTtls

Co lit: mpans1,3 800 (1 aoa #4nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:12522 ,7,8 (1nƟn ypr0KpplƟn # aoall,e10 ouao)

Co litb icle mpansyFsaYar

30K 3641 ,0

20K248,11 27,731 24,566

10K 18,030

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

1000K1,200,259 1,222,035 1,245,599 1,266,101 1,275,282

500K

0K

2016 2017 2018 2019 2020

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc* CmpansyC Tp o litb allye

Imposters 2,716

WarraƟs rtco ln ne&poeƟnpas 2,605

Reuigdb dcn et 1,921

Medcl rsrpos ia&peciƟn 437

Co ue&tcnclupr mptr ehiaspot 411

Enryslr&ulƟs eg,oa, Ɵie 202

VacaƟon&Ɵmeshares 97

Lo eispie&s esae Ʃre,rzs weptks 96

Workfromhome 81

Ho i rvmet laig mempoe n&cenn 52

LiveCaller

4,234

Robocall

12,850

CallTypeNotReported

946

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

Reitao n o litiueb tt

NaoaDoN ta

gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry NewJersey

Co litb on mpansyCuty Sae oa ttTtls

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co lit: mpans1109 3,8 (8 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Acv eitaos ƟeRgsrƟn:75269 ,8,2 (5nƟn ypr0KpplƟn # aoall,e10 ouao)

Co litb icle mpansyFsaYar

300K 321,376

200K

203,824 210,123 194,967

100K 13,8 109

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

8M

,0,3 4311 7,4,8 75269 5357 ,8,2 6M 7,168,934 73658 7,5,2

4M

2M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 1387 ,3 CallTypeNotRepo

1010 ,9

Reuigdb dcn et 7,896

WarraƟs rtco ln ne&poeƟnpas 6,665

Enryslr&ulƟs eg,oa, Ɵie 5,605

Medcl rsrpos ia&peciƟn 4,402

Co ue&tcnclupr mptr ehiaspot 2,215

VacaƟon&Ɵmeshares 809

Ho i rvmet laig mempoe n&cenn 424

Lo eispie&s esae Ʃre,rzs weptks 361

270

*N tvroe h ls cmpanrprs tpc

Workfromhome

oeeyn w ofieao liteotaoi.

LiveCaller

30,681

Robocall

9028 ,1

rted
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Ne xc wMeio

Co litb on mpansyCuty Sae oa ttTtls

Co lit: mpans2,2 668 (1 aoa #6nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:16692 ,1,4 (2 nƟn ypr KpplƟn #3 aoall,e100 ouao)

Co litb icle mpansyFsaYar

30K32,310

20K

10K

37,653 33,432 32,881

26,628

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

1500K

1,529,042 1,548,728 1,580,412 1,605,925 1,616,942

1000K

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

500K

0K

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 3,582 CallTypeNotRep

2,231

WarraƟs rtco ln ne&poeƟnpas 2,054

Reuigdb dcn et 1,564

Medcl rsrpos ia&peciƟn 969

Co ue&tcnclupr mptr ehiaspot 852

VacaƟon&Ɵmeshares 222

Lo eispie&s esae Ʃre,rzs weptks 167

Workfromhome 140

Enryslr&ulƟs eg,oa, Ɵie 138

51

*N tvroe h ls cmpanrprs tpc

Ho scrt lr meeuiy&aams

oeeyn w ofieao liteotaoi.

LiveCaller

5,922

Robocall

1835 ,8

orted
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry NewYork

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Complaints:226,702 (#25naƟonally,per100KpopulaƟon)

AcƟveRegistraƟons:14,672,542 (#25naƟonally,per100KpopulaƟon)

ComplaintsbyFiscalYear

400K

360,212

200K

0K

2016

454,079

2017

348,650

2018

313,219

2019

226,702

2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

15M

13,822,538

10M

14,052,247 14,356,622 14,575,599 14,672,542

5M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters

Reuigdb dcn et

WarraƟs rtco ln ne&poeƟnpas

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

Enryslr&ulƟs eg,oa, Ɵie

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Ho i rvmet laig mempoe n&cenn

15,286

14,586

6,541

6,488

3,643

2,197

967

839

389

2527 ,2

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

53,456

Robocall

159,532

CallTypeNotReported

13,714
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Not aoia rhCrln

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans1845 2,1 (1 aoa #9nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:72161 ,3,2 (3 aoa #9nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

200K

199,400

100K139,218

168,021 160,903

128,415

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

6M 6,706,628

4M

6,810,043 7,009,339 7,154,380 7,231,621

2M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

1585 ,1 CallTypeNotReporte Imposters 6,388

WarraƟs rtco ln ne&poeƟnpas 1079 ,3

Reuigdb dcn et 7,965

Medcl rsrpos ia&peciƟn 5,486

Co ue&tcnclupr mptr ehiaspot 1,694

VacaƟon&Ɵmeshares 1,154

Lo eispie&s esae Ʃre,rzs weptks 933

Workfromhome 573

Ho scrt lr meeuiy&aams 539

508

*N tvroe h ls cmpanrprs tpc

Ho i rvmet laig mempoe n&cenn

oeeyn w ofieao liteotaoi.

LiveCaller

2843 ,6

Robocall

9354 ,6

d
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry NorthDakota

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans449 ,8 (4 aoa #7nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:5744 5,7 (3 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Co litb icle mpansyFsaYar

10K

9,881

5K 7,489 7,039

5,808 4,849

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

400K514,180 524,414 541,571 552,283 557,474

200K

0K

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters 725 CallTypeNotReported

144

WarraƟs rtco ln ne&poeƟnpas 407

Reuigdb dcn et 397

Medcl rsrpos ia&peciƟn 303

Co ue&tcnclupr mptr ehiaspot 117

Lo eispie&s esae Ʃre,rzs weptks 59

Workfromhome 33

VacaƟon&Ɵmeshares 31

Enryslr&ulƟs eg,oa, Ɵie 5

5

*N tvroe h ls cmpanrprs tpc

Ho i rvmet laig mempoe n&cenn

oeeyn w ofieao liteotaoi.

LiveCaller

807

Robocall

3,538
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Ohio

Co litb on mpansyCuty Sae oa ttTtls

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co lit: mpans1874 6,7 (9 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Acv eitaos ƟeRgsrƟn:95644 ,5,9 (1 nƟn ypr KpplƟn #4 aoall,e100 ouao)

Co litb icle mpansyFsaYar

276,661

200K

198,248 216,675 214,909

16,7 874

100K

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

10M

8,4,1 9195 90595 ,8,4 9,0,0 3883 94359 ,7,6 9 644 ,55,9

5M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 1674 ,4

WarraƟs rtco ln ne&poeƟnpas 1114 ,4

Reuigdb dcn et 9,404

Medcl rsrpos ia&peciƟn 7,240

Co ue&tcnclupr mptr ehiaspot 6,559

Enryslr&ulƟs eg,oa, Ɵie 5,082

VacaƟon&Ɵmeshares 1,059

Lo eispie&s esae Ʃre,rzs weptks 597

Workfromhome 490

Ho scrt lr meeuiy&aams 442

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

42,159

Robocall

113,900

CallTypeNotReported

12,715
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Oklhma ao

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans3,1 466 (4 aoa #1nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:28637 ,2,3 (3 aoa #3nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar AƟe eitaosyFsaYa cv RgsrƟnb icler

3M

61,962 2,748,220 2,801,356 2,826,337

60K

2,2,3 6587 26514 ,7,7

40K4,5 644 50,808 4,4 748 2M

34,616 20K 1M

0K

0M

2016 2017 2018 2019 2020 2016 2017 2018 2019 2020

Co litb oi mpansyTpc* CmpansyC Tp o litb allye

3,028

2,109

1,874

627

243

157

138

115

56

Imposters 4,208 CallTypeNotReported

1,914

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Ho i rvmet laig mempoe n&cenn

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

8,094

Robocall

2538 ,2
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

Reitao n o litiueb tt

NaoaDoN ta

gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Oregon

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans5,7 763 (1 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:31979 ,4,8 (2 aoa #7nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

100K

93,121 98,126 93,322

50K70,398

57,673

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

3M

2,925,076

2M

2,971,402 3,059,227 3,121,557 3,149,789

1M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters 9,719 CallTypeNotReport

3,191

WarraƟs rtco ln ne&poeƟnpas 5,404

Reuigdb dcn et 3,632

VacaƟon&Ɵmeshares 2,021

Medcl rsrpos ia&peciƟn 1,692

Co ue&tcnclupr mptr ehiaspot 1,476

Lo eispie&s esae Ʃre,rzs weptks 777

Workfromhome 286

Enryslr&ulƟs eg,oa, Ɵie 122

119

*N tvroe h ls cmpanrprs tpc

Ho i rvmet laig mempoe n&cenn

oeeyn w ofieao liteotaoi.

LiveCaller

1060 ,7

Robocall

4382 ,1

ed
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Penyvna nslai

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans1509 7,4 ( aoa #11nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:1,9,4 06101 (1 nƟn ypr KpplƟn #1 aoall,e100 ouao)

Co litb icle mpansyFsaYar

27,2 183

200K

205,920

100K

239,133 241,462

175,049

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

10M

10,065,116 10,209,190 10,439,420 10,605,375 10,691,041

5M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters 1915 ,2

WarraƟs rtco ln ne&poeƟnpas 1119 ,9

Reuigdb dcn et 8,861

Enryslr&ulƟs eg,oa, Ɵie 8,021

Medcl rsrpos ia&peciƟn 5,810

Co ue&tcnclupr mptr ehiaspot 4,086

VacaƟon&Ɵmeshares 1,238

Lo eispie&s esae Ʃre,rzs weptks 716

Workfromhome 642

Ho scrt lr meeuiy&aams 436

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

42,362

Robocall

122,213

CallTypeNotReported

10,474
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry PuroRc et io

Co litb ncplt mpansyMuiiaiy

©200Mabx©Opn tet p 2 po eSreMa

PuroRc oa et ioTtls

Co lit: mpans244 ,9 (oRne) N takd

Acv eitaos ƟeRgsrƟn:4258 1,6 (oRne) N takd

Co litb icle mpansyFsaYar Acv RgsrƟnb icle Ɵe eitaosyFsaYar

2K

1K1,188

0K

2016

1,638

2017

893

2018

1,475

2019

2,494

2020

ComplaintsbyTopic*

400K

394,580 300K

200K

100K

399,156 403,113 408,582 412,568

2016 2017 2018 2019 2020

ComplaintsbyCallType

Imposters 780 CallTypeNotReported

42

Reuigdb dcn et 121

Medcl rsrpos ia&peciƟn 90

WarraƟs rtco ln ne&poeƟnpas 35

VacaƟon&Ɵmeshares 23

Enryslr&ulƟs eg,oa, Ɵie 16

Co ue&tcnclupr mptr ehiaspot 12

Lo eispie&s esae Ʃre,rzs weptks 12

Workfromhome 11

3

*N tvroe h ls cmpanrprs tpc

Ho scrt lr meeuiy&aams

oeeyn w ofieao liteotaoi.

LiveCaller

663

Robocall

1,789
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Rhd Iln oesad

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

SttTtl ae oas

Co lit: mpans1,6 308 (1 aoa #7nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:8393 4,2 (1 aoa #9nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

265,88

20K

2018 ,4 18,691 16,870 10K 13,068

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

800K

799,932

600K

813,061 828,596 838,660 843,923

400K

200K

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 1,942

WarraƟs rtco ln ne&poeƟnpas 865

Reuigdb dcn et 806

Medcl rsrpos ia&peciƟn 359

Co ue&tcnclupr mptr ehiaspot 315

Enryslr&ulƟs eg,oa, Ɵie 116

VacaƟon&Ɵmeshares 64

Workfromhome 51

Ho scrt lr meeuiy&aams 47

Lo eispie&s esae Ʃre,rzs weptks 47

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

3,458

Robocall

8,816

CallTypeNotReported

794
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Sot aoia uhCrln

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans5,0 002 (3 aoa #6nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:32075 ,5,1 (4 aoa #6nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

100K

99,618

50K68,162 75,115 71,175

50,002

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

AcƟveRegistraƟonsbyFiscalYear

3M

3,004,831

2M

3,063,994 3,152,409 3,218,199 3,250,715

1M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

3,381

3,363

2,261

834

569

339

254

238

180

Imposters 6,398

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

Ho scrt lr meeuiy&aams

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

Robocall 14,668

31,010

CallTypeNotReported

4,324
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

Reitao n o litiueb tt

NaoaDoN ta

gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry SouthDakota

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans703 ,3 (4 aoa #4nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:6518 6,3 (2 aoa #6nƟn ypr0KpplƟn ll,e10 ouao)

Co litb icle mpansyFsaYar AƟe eitaosyFsaYa cv RgsrƟnb icler

10K 13,313 600K

623,572 634,341 650,141 66021 ,2 665,138

11,200

9,031 9,521 400K

5K

0K

2016 2017 2018 2019

7,033

2020

200K

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic* ComplaintsbyCallType

966 CallTypeNotReported Imposters 328

WarraƟs rtco ln ne&poeƟnpas 698

Reuigdb dcn et 426

Medcl rsrpos ia&peciƟn 258

Co ue&tcnclupr mptr ehiaspot 175

VacaƟon&Ɵmeshares 53

Lo eispie&s esae Ʃre,rzs weptks 40

Workfromhome 36

Ho i rvmet laig mempoe n&cenn 34

31

*N tvroe h ls cmpanrprs tpc

Enryslr&ulƟs eg,oa, Ɵie

oeeyn w ofieao liteotaoi.

LiveCaller

1,668

Robocall

5,037
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Tennessee

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans7,9 235 ( aoa #33nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:50, ,6 0062 (2 aoa #9nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar Acv RgsrƟnb icle Ɵe eitaosyFsaYar

15,9 93433 5,000,662 150K 886 4M 4,9, 4,703,989 4,847,910 4,5, 57744

100K

10,1 546 111,514 110,146

50K 72,395

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

2M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 8,446

WarraƟs rtco ln ne&poeƟnpas 6,473

Reuigdb dcn et 5,768

Medcl rsrpos ia&peciƟn 3,794

Co ue&tcnclupr mptr ehiaspot 1,550

VacaƟon&Ɵmeshares 762

Lo eispie&s esae Ʃre,rzs weptks 440

Ho scrt lr meeuiy&aams 402

Workfromhome 366

Ho i rvmet laig mempoe n&cenn 137

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

16,139

Robocall

51,399

CallTypeNotReported

4,857
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Texas

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans3637 1,5 (3 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:1,6,7 64235 (4 nƟn ypr KpplƟn #9 aoall,e100 ouao)

Co litb icle mpansyFsaYar

400K

382,641

200K

0K

559,516

402,316 419,774

316,357

2016 2017 2018 2019 2020

ComplaintsbyTopic*

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

15M ,0,6 162809 64235 15,201,691 15,469,941 159164 ,7,0 1,6,7

10M

5M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

3575 ,4 CallTypeNotReported Imposters 1477 ,9

WarraƟs rtco ln ne&poeƟnpas 22,886

Reuigdb dcn et 1603 ,7

Medcl rsrpos ia&peciƟn 1340 ,6

Co ue&tcnclupr mptr ehiaspot 6,248

VacaƟon&Ɵmeshares 3,540

Enryslr&ulƟs eg,oa, Ɵie 3,043

Ho i rvmet laig mempoe n&cenn 2,107

Lo eispie&s esae Ʃre,rzs weptks 1,668

1,211

*N tvroe h ls cmpanrprs tpc

Workfromhome

oeeyn w ofieao liteotaoi.

LiveCaller

6982 ,9

Robocall

231,668
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Utah

Co litb on mpansyCuty Sae oa ttTtls

Co lit: mpans3,9 551 (2 aoa #7nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:20929 ,6,1 (4 nƟn ypr KpplƟn #4 aoall,e100 ouao)

Co litb icle mpansyFsaYar

60K 6627 ,2

54,865 55,442 40K

4126 ,1 35,591 20K

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

2M

1,891,575 1,938,175 1,998,389 2,046,623 2,069,219

1M

0M

2016 2017 2018 2019 2020

©2020Mapbox©OpenStreetMap

Co litb oi mpansyTpc* CmpansyC Tp o litb allye

Imposters 4,499

WarraƟs rtco ln ne&poeƟnpas 2,887

Reuigdb dcn et 2,251

VacaƟon&Ɵmeshares 1,524

Medcl rsrpos ia&peciƟn 1,437

Co ue&tcnclupr mptr ehiaspot 703

Lo eispie&s esae Ʃre,rzs weptks 663

Workfromhome 270

Enryslr&ulƟs eg,oa, Ɵie 256

Ho i rvmet laig mempoe n&cenn 90

LiveCaller

9,363

Robocall

24,145

CallTypeNotReported

2,083

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Vermont

Co litb on mpansyCuty SttTtl ae oas

Co lit: mpans742 ,0 ( aoa #22nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:5851 2,4 (6nƟn ypr KpplƟn # aoall,e100 ouao)

©200Mabx©Opn tet p 2 po eSreMa

Co litb oi mpansyTpc*

Co litb icle mpansyFsaYar

15K

14,892

10K

10,425

5K

9,208 10,005

7,402

0K

2016 2017 2018 2019 2020

AcƟveRegistraƟonsbyFiscalYear

400K488,688 500,495 513,516 523,784 528,541

200K

0K

2016 2017 2018 2019 2020

ComplaintsbyCallType

806

352

220

188

54

38

24

16

16

Imposters 936

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

Ho scrt lr meeuiy&aams

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

1,787

Robocall

5,099

CallTypeNotReported

516
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Vigna rii

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans1237 4,6 (2nƟn ypr KpplƟn # aoall,e100 ouao)

Acv eitaos ƟeRgsrƟn:65701 ,0,0 (2 aoa #4nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

200K

181,989

100K

232,796

181,936 178,694

142,367

0K

2016 2017 2018 2019 2020

ComplaintsbyTopic*

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

6M

6,7,3 6,189,394 6,333,237 6,451,120 6,507,001 0176

4M

2M

0M

2016 2017 2018 2019 2020

Co litb a mpansyC Tp llye

Imposters 1768 ,1

WarraƟs rtco ln ne&poeƟnpas 1055 ,8

Reuigdb dcn et 8,164

Medcl rsrpos ia&peciƟn 6,149

Co ue&tcnclupr mptr ehiaspot 5,177

VacaƟon&Ɵmeshares 1,859

Ho i rvmet laig mempoe n&cenn 859

Lo eispie&s esae Ʃre,rzs weptks 600

Workfromhome 485

Enryslr&ulƟs eg,oa, Ɵie 456

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

33,652

Robocall

101,058

CallTypeNotReported

7,657
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Wasigo hntn

Co litb on mpansyCuty

©200Mabx©Opn te 2 po eSre aMt p

SttTtl ae oas

Co lit: mpans9,2 117 (2 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:54858 ,0,4 (3 aoa #4nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

100K110,031

125,683 130,920 126,868

91,127

50K

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

5,095,928 4M 5,166,189 5,275,918 5,363,736 5,408,548

2M

0M

2016 2017 2018 2019 2020

ComplaintsbyCallType

6,971

4,993

2,981

2,850

2,422

1,121

570

379

271

Imposters 1652 ,7 CallTypeNotReport

5,042

Co ue&tcnclupr mptr ehiaspot

Reuigdb dcn et

VacaƟon&Ɵmeshares

WarraƟs rtco ln ne&poeƟnpas

Medcl rsrpos ia&peciƟn

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Ho i rvmet laig mempoe n&cenn

Enryslr&ulƟs eg,oa, Ɵie

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

1767 ,1

Robocall

6848 ,6

ed
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry WesVrii tigna

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans1,2 659 (4 aoa #0nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:13819 ,1,8 (2 aoa #8nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar

30K

28,737

20K 25,812 2,2 370

19,937 16529 10K ,

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

AcƟveRegistraƟonsbyFiscalYear

1000K1,218,362 1,240,873 1,281,329 1,306,896 1,318,189

500K

0K

2016 2017 2018

ComplaintsbyCallType

2019 2020

Imposters

WarraƟs rtco ln ne&poeƟnpas

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Ho scrt lr meeuiy&aams

Enryslr&ulƟs eg,oa, Ɵie

908

906

584

552

108

76

48

44

28

2,336

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

4,439

Robocall

11,079

CallTypeNotReported

1,011
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Wiscni osn

Co litb on mpansyCuty Sae oa ttTtls

Co lit: mpans6,7 925 (2 aoa #1nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:48854 ,6,8 (9nƟn ypr0KpplƟn # aoall,e10 ouao)

ComplaintsbyFiscalYear

100K

50K67,359

98,350

84,333 88,289

69,275

0K

2016 2017 2018 2019 2020

Acv RgsrƟnb icle Ɵe eitaosyFsaYar

4M 4,542,861 46162 ,2,6 4,4,7 7334 4,2,5 8814 4,6,8 8854

2M

0M

2016 2017 2018 2019 2020

©2020Mapbox©OpenStreetMap

Co litb oi mpansyTpc* CmpansyC Tp o litb allye

Imposters

WarraƟs rtco ln ne&poeƟnpas

Co ue&tcnclupr mptr ehiaspot

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

VacaƟon&Ɵmeshares

Lo eispie&s esae Ʃre,rzs weptks

Workfromhome

Enryslr&ulƟs eg,oa, Ɵie

Ho scrt lr meeuiy&aams

9,227

5,312

4,984

3,467

2,835

506

361

235

156

105

LiveCaller

15,423

Robocall

49,333

CallTypeNotReported

4,519

*N tvroe h ls cmpa oeeyn w ofieao lintreportsatopic.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FY2020

NaoaDoN ta

Reitao n o litiueb tt gsrƟnadCmpanFgrsySae

Ɵnl oC R s llegitry Wyo nmig

Co litb on mpansyCuty

©200Mabx©Opn tet p 2 po eSreMa

SttTtl ae oas

Co lit: mpans560 ,8 (3 aoa #5nƟn ypr0KpplƟn ll,e10 ouao)

Acv eitaos ƟeRgsrƟn:4443 8,6 (8 aoa # nƟn ypr KpplƟn ll,e100 ouao)

Co litb icle mpansyFsaYar Acv RgsrƟnb icle Ɵe eitaosyFsaYar

10K 11,807

9,389 9,459 8,653

5K 5,860

0K

2016 2017 2018 2019 2020

Co litb oi mpansyTpc*

400K450,251 457,902 471,159 480,716 484,463

200K

0K

2016 2017 2018 2019 2020

ComplaintsbyCallType

318

236

187

49

49

28

14

13

WarraƟs rtco ln ne&poeƟnpas 718 CallTypeNotReported

244

Imposters 700

Reuigdb dcn et

Medcl rsrpos ia&peciƟn

Co ue&tcnclupr mptr ehiaspot

Lo eispie&s esae Ʃre,rzs weptks

VacaƟon&Ɵmeshares

Workfromhome

Ho i rvmet laig mempoe n&cenn

Enryslr&ulƟs eg,oa, Ɵie

*N tvroe h ls cmpanrprs tpc oeeyn w ofieao liteotaoi.

LiveCaller

1,103

Robocall

4,333