8:30 - 9:00

9:00 - 9:05

9:05 - 9:45

9:45 - 10:30

10:30 - 10:45

10:45 - 12:00

NORTH CAROLINA
CONSUMER PROTECTION WORKSHOP
North Carolina Museum of Natural Sciences
Raleigh, North Carolina
January 16, 2013

REGISTRATION

WELCOME

Cindy Liebes, Director, Southeast Region, Federal Trade Commission
OPENING SPEAKERS

Roy Cooper, North Carolina Attorney General

Edith Ramirez, Commissioner, Federal Trade Commission

WORKING TOGETHER: WHO WE ARE, WHAT WE DO

Discussion of agency priorities, top issues, case selection, legislative initiatives,
intra and inter agency cooperation, the legal and ethical concerns that arise, and

using outreach and the press to achieve our goals.

Chuck Harwood, Acting Director, Bureau of Consumer Protection, Federal
Trade Commission

Kevin Anderson, Sr. Deputy Attorney General, Director, Consumer Protection
Division, North Carolina Department of Justice

George Hausen, Jr., Executive Director, Legal Aid of North Carolina

Laura Collins Britton, Supervising Attorney, Consumer Financial Transitions
Clinic, University of North Carolina School of Law, and Pamela Glean, Assistant
Dean for Professional and Clinical Skills, North Carolina Central University
School of Law, will discuss Consumer Financial Transaction Clinics.

BREAK

CASH STRAPPED, GET CASH EASY

Discussion of lending schemes, including payday loans, advance-fee loans and
credit, recent legislation, and efforts to better collaborate.

Moderator: Monica Vaca, Assistant Director of Marketing Practices, Bureau of
Consumer Protection, Federal Trade Commission


12:00 - 1:30

1:30 - 2:45

2:45 - 3:00

3:00 - 4:30

4:30

Phil Lehman, Special Deputy Attorney General, Consumer Protection Division,
North Carolina Department of Justice

Ellen Harnick, Senior Policy Counsel, Center for Responsible Lending
LUNCH - On Your Own

DEBT RIDDEN, GET RELIEF

Discussion of debt issues confronting North Carolina consumers, including debt
collection, debt buying, debt relief, mortgage assistance relief and credit repair,
recent legislation, and efforts to better collaborate.

Moderator: Phil Woods, Special Deputy Attorney General,
Deputy Director, Consumer Protection Division, North Carolina Department of
Justice

Cindy Liebes, Director, Southeast Region, Federal Trade Commission

Lynne Weaver, Assistant Attorney General, Consumer Protection Division,
North Carolina Department of Justice

Gerald Sachs, Sr. Counsel, Enforcement Division, Consumer Financial
Protection Bureau

Carlene McNulty, Director of Litigation, Senior Attorney, Consumer and Housing
Projects, North Carolina Justice Center

BREAK

BUYERS BE AWARE

Workshop attendees will breakout into small discussion groups to examine
existing and emerging frauds that affect North Carolina consumers. Group
discussions will include identifying problematic practices, collectively formulating
solutions, and developing steps going forward.

Scams targeting military service members

Scams targeting seniors

Scams targeting minority & immigrant populations

Scams involving mortgage & housing issues

Scams involving credit repair, debt collection & debt settlement
Biz Op, work-at-home & pyramid schemes

Robocalls, lottery, sweepstakes & prize promotion scams
Identity Theft

CLOSING REMARKS

Cindy Liebes, Director, Southeast Region, Federal Trade Commission