FEDERAL, STATE AND LOCAL ACTIONS | JUNE 

Operation Call it Quits Federal Trade Commission | FTC.gov 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

FEDERAL TRADE COMMISSION 

NEW ACTIONS 

Federal Trade Commission v. First Choice Horizon LLC, et al. (CSG Solutions, LLC; FTC Matter No. 1723161) Middle District of Florida Case No. 6:19-cv-01028-PGBLRH 

Civil Lawsuit: Seeking permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act and the Telemarketing Sales Rule. 

June 3, 2019: Complaint for Permanent Injunction 

and Other Equitable Relief filed. June 4, 2019: Ex parte TRO with asset freeze and the 

appointment of a receiver granted. Case Pending 

Federal Trade Com

Federal Trade Commission v. 8 Figure Dream Lifestyle LLC, et al. (8 Figure Dream Lifestyle; FTC Matter No. 1823117) Central District of California Case No. SACV 19-01165-AG (KESx) 

Civil Lawsuit: Seeking permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act and the Telemarketing Sales Rule. 

June 12, 2019: Complaint for Permanent Injunction 

and Other Equitable Relief filed. June 13, 2019: Ex parte TRO with asset freeze 

granted. Case Pending 

Federal Trade Com

United States v. Derek Jason Bartoli (Derek J. Bartoli; FTC Matter No. 1823105) Middle District of Florida Case No. 6:19-cv-01160 

Civil Lawsuit: Seeking permanent injunction and civil penalties. Alleged violations of the Telemarketing Sales Rule. 

June 21, 2019: Complaint for Civil Penalties, Permanent Injunction, and Other Relief filed; Stipulated Order for Permanent Injunction and Civil Penalty Judgment filed. Case Pending 

Federal Trade Com

 and 

U.S. Department o(Case filed by U.SJustice on behalf oFTC) 

1 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

United States v. Media Mix 365, LLC, et al. (Media Mix 365 LLC; FTC Matter No. 1823070) Central District of California Case No. 8:19-cv-01243-GWJEM 

Civil Lawsuit: Seeking permanent injunction and civil penalties. Alleged violations of the Telemarketing Sales Rule. 

June 21, 2019: Complaint for Permanent Injunction, Civil Penalties and Other Equitable Relief filed; Stipulation to Entry of Order for Permanent Injunction and Civil Penalty Judgment filed; Proposed Stipulated Order for Permanent Injunction and Civil Penalty Judgment lodged. Case Pending 

Federal Trade Com

 and 

U.S. Department o(Case filed by U.SJustice on behalf oFTC) 

FEDERAL TRADE COMMISSION 

SETTLEMENTS 

Federal Trade Commission and State of Florida v. Lifewatch Inc., et al. (Lifewatch, Inc.; FTC Matter No. X150049) Northern District of Illinois Case No. 1:15-cv-05781 

Civil Lawsuit: Seeking permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act, the Telemarketing Sales Rule, and the Florida Deceptive and Unfair Trade Practices Act. 

July 6, 2015: FTC, Florida Attorney General Sue to 

Stop Deceptive Robocalls from Operation That Pitched 

Seniors “Free” Medical Alert Systems https://www.ftc.gov/news-events/pressreleases/2015/07/ftc-florida-attorney-general-sue-stopdeceptive-robocalls July 14, 2016: Amended Complaint for Permanent Injunction and Other Equitable Relief filed. June 24, 2019: Stipulated Order for Permanent Injunction and Monetary Judgment filed. 

Federal Trade Com

 and 

State of Florida, Othe Attorney GeneDepartment of LegAffairs (case filed jointly) 

2 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

Federal Trade Commission v. Jason Cardiff, et al. (Redwood Scientific; FTC Matter No. X190001) Central District of California Case No. 18-cv-2104 

Civil Lawsuit: Seeking permanent injunction and equitable monetary relief. Alleged violations of Sections 5 and 12 of the FTC Act, the Restore Online Shoppers’ Confidence Act (ROSCA), the Electronic Fund Transfer Act and Regulation E, and the Telemarketing Sales Rule. 

October 3, 2018: Complaint for Permanent Injunction 

and Other Equitable Relief filed. October 10, 2018: Ex parte TRO with asset freeze 

and the appointment of a receiver granted. October 24, 2018: At FTC’s Request, Court Stops False Advertising and Unauthorized Billing Scheme https://www.ftc.gov/news-events/pressreleases/2018/10/ftcs-request-court-stops-falseadvertising-unauthorized-billing May 16, 2019: Stipulated Order for Permanent Injunction and Monetary Judgment as to Defendant Danielle Cadiz entered. 

Federal Trade Com

Case Pending (as to remaining defendants) 

3 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

Federal Trade Commission and State of Florida v. Life Management Services of Orange County, LLC, et al. (Life Management Services; FTC Matter No. X160047) Middle District of Florida Case No. 6:16-cv-00982-CEMTBS 

Civil Lawsuit: Sought permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act, the Telemarketing Sales Rule, and the Florida Deceptive and Unfair Trade Practices Act. 

June 7, 2016: Complaint for Permanent Injunction 

and Other Relief filed. June 8, 2016: Ex parte TRO with asset freeze and 

appointment of a receiver granted. June 14, 2016: FTC, Florida Attorney General Take Action Against Illegal Robocall Operation https://www.ftc.gov/news-events/pressreleases/2016/06/ftc-florida-attorney-general-takeaction-against-illegal-robocall December 7, 2018: Summary judgment granted and 

Order and Permanent Injunction entered as to Defendant Kevin Guice. December 14, 2018: FTC and State of Florida Win Summary Judgment: Court Orders Ringleader of DebtRelief Scam to Pay $23 Million and Imposes Industry Bans https://www.ftc.gov/news-events/pressreleases/2018/12/ftc-state-florida-win-summaryjudgment-court-orders-ringleader April 23, 2019: Stipulated orders and judgment against remaining defendants entered. 

Federal Trade Com

 and 

State of Florida, Othe Attorney GeneDepartment of LegAffairs (case filed jointly) 

4 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

FEDERAL TRADE COMMISSION 

PREVIOUSLY ANNOUNCED ACTIONS/MATTERS 

Federal Trade Commission v. Civil Lawsuit: July 10, 2018: Complaint for Permanent Injunction Federal Trade Com

Travis Deloy Peterson 

Sought permanent injunction 

and Other Equitable Relief filed. 

(Veterans of America; FTC and equitable monetary July 19, 2018: FTC and States Combat Fraudulent Matter No. X180038) relief. Alleged violations of 

Section 5 of the FTC Act and 

Charities That Falsely Claim to Help Veterans and Servicemembers 

District of Utah the Telemarketing Sales https://www.ftc.gov/news-events/press- Case No. 4:18-cv-00049-DN Rule. releases/2018/07/ftc-states-combat-fraudulentcharities-falsely-claim-help 

March 26, 2019: FTC Crackdown Stops Operations Responsible for Billions of Illegal Robocalls https://www.ftc.gov/news-events/pressreleases/2019/03/ftc-crackdown-stops-operationsresponsible-billions-illegal April 1, 2019: Order Granting Stipulated Motion for Permanent Injunction and Monetary Relief 

Federal Trade Commission v. Civil Lawsuit: May 31, 2018: Complaint for Civil Penalties, Federal Trade ComJames Christiano, et al. 

Sought permanent injunction 

Permanent Injunction and Other Relief filed. 

(NetDotSolutions, Inc.; FTC and civil penalties. Alleged June 5, 2018: FTC Sues to Stop Two Operations Matter No. X180032) violations of the 

Telemarketing Sales Rule. 

Responsible for Making Billions of Illegal Robocalls https://www.ftc.gov/news-events/press

Central District of California releases/2018/06/ftc-sues-stop-two-operations- Case No. 8:18-cv-00936 responsible-making-billions-illegal 

March 26, 2019: FTC Crackdown Stops Operations Responsible for Billions of Illegal Robocalls https://www.ftc.gov/news-events/pressreleases/2019/03/ftc-crackdown-stops-operationsresponsible-billions-illegal April 1, 2019: Default Judgment and Final Order for 

Permanent Injunction as to Defendant World Connection USA, LLC https://www.ftc.gov/system/files/documents/cases/74_-_final_order_re_wc-usa_on_dj.pdf 

5 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

Federal Trade Commission v. Civil Lawsuit: May 23, 2018: FTC Action Halts Deceptive Robocalls Federal Trade Com

Pointbreak Media, LLC, et al. 

Sought permanent injunction 

Aimed at Small Business Owners https://www.ftc.gov/news-events/press

(Pointbreak Media, LLC; FTC and equitable monetary releases/2018/05/ftc-action-halts-deceptive-robocallsMatter No. X180031) relief. Alleged violations of 

Section 5 of the FTC Act and 

aimed-small-business-owners 

Southern District of Florida the Telemarketing Sales June 18, 2018: FTC, BBB, and Law Enforcement Case No. 0:18-cv-61017-CMA Rule. Partners Announce Results of Operation Main Street: 

Stopping Small Business Scams Law Enforcement and Education Initiative https://www.ftc.gov/news-events/pressreleases/2018/06/ftc-bbb-law-enforcement-partnersannounce-results-operation-main July 3, 2018: First Amended Complaint for Permanent Injunction and Other Equitable Relief filed. March 26, 2019: FTC Crackdown Stops Operations 

Responsible for Billions of Illegal Robocalls https://www.ftc.gov/news-events/pressreleases/2019/03/ftc-crackdown-stops-operationsresponsible-billions-illegal May 15, 2019: FTC Disconnects Pointbreak Media 

Robocall Scheme Defendants https://www.ftc.gov/news-events/pressreleases/2019/05/ftc-disconnects-pointbreak-mediarobocall-scheme-defendants 

6 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

Federal Trade Commission v. Higher Goals Marketing LLC, et al. (Higher Goals Marketing LLC; FTC Matter No. X180010) Middle District of Florida Case No. 6:17-cv-02048-GAPKRS 

Civil Lawsuit: Sought permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act and the Telemarketing Sales Rule. 

November 29, 2017: Complaint for Permanent 

Injunction and Other Relief filed. December 4, 2017: FTC Seeks Order to Stop Copycat Scam Pitching Bogus Credit Card Interest-Rate Reduction Services https://www.ftc.gov/news-events/pressreleases/2017/12/ftc-seeks-order-stop-copycat-scampitching-bogus-credit-card 

March 26, 2019: FTC Crackdown Stops Operations Responsible for Billions of Illegal Robocalls https://www.ftc.gov/news-events/pressreleases/2019/03/ftc-crackdown-stops-operationsresponsible-billions-illegal 

Federal Trade Com

Federal Trade Commission and State of Florida v. All Us Marketing LLC, f/k/a Payless Solutions, LLC, et al. (Payless Solutions; FTC Matter No. X150048) Middle District of Florida Case No. 6:15-cv-1016-ORL28GJK 

Civil Lawsuit: Sought permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act, the Telemarketing Sales Rule, and the Florida Deceptive and Unfair Trade Practices Act. 

June 29, 2015: FTC and Florida Attorney General Sue to Stop Illegal Robocalls Pitching Worthless Credit Card Interest Rate Reduction Programs https://www.ftc.gov/news-events/pressreleases/2015/06/ftc-florida-attorney-general-sue-stopillegal-robocalls-pitching October 6, 2015: First Amended Complaint for 

Permanent Injunction and Other Equitable Relief filed. June 5, 2017: FTC, Florida Attorney General Close the Book on Robocall Ring That Pitched U.S. Consumers Worthless Credit Card Rate Reduction Programs https://www.ftc.gov/news-events/pressreleases/2017/06/ftc-florida-attorney-general-closebook-robocall-ring-pitched-us 

May 23, 2019: FTC Returns Nearly $315,000 to Consumers Who Bought Worthless Credit Card Interest Rate Reduction Programs https://www.ftc.gov/news-events/pressreleases/2019/05/ftc-returns-nearly-315000-consumers-who-bought-worthless-credit 

Federal Trade Com

 and 

State of Florida, Othe Attorney GeneDepartment of LegAffairs (case filed jointly) 

7 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible Agen

Federal Trade Commission v. WV Universal Management, LLC, et al. (Treasure Your Success; FTC Matter No. X130007) Middle District of Florida Case No. 6:12-cv-01618-ACCKRS 

Civil Lawsuit: Sought permanent injunction and equitable monetary relief. Alleged violations of Section 5 of the FTC Act and the Telemarketing Sales Rule. 

June 18, 2013: First Amended Complaint for Permanent Injunction and Other Equitable Relief filed. June 21, 2013: FTC Expands Its Case Against Alleged Credit Card Interest Rate Reduction Scam https://www.ftc.gov/news-events/pressreleases/2013/06/ftc-expands-its-case-against-allegedcredit-card-interest-rate 

May 20, 2015: Court Finds Defendants in FTC’s Treasure Your Success “Rachel Robocalls” Case Liable for $1.7 Million https://www.ftc.gov/news-events/pressreleases/2015/05/court-finds-defendants-ftcs-treasureyour-success-rachel February 14, 2019: FTC Returns Full Refunds to Consumers Who Paid to Lower Their Credit Card Interest Rates https://www.ftc.gov/news-events/pressreleases/2019/02/ftc-returns-full-refunds-consumerswho-paid-lower-their-credit 

Federal Trade Com

8 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

UNITED STATES DEPARTMENT OF JUSTICE ACTION

United States v. Excellent Criminal Case: March through June 2019: U.S. Attorney

Solutions BPO, et al. 

20 individuals and entities were charged based on their 

Eight defendants arrested in the United States; five of them 

for the Northeof Georgia an

Northern District of Georgia alleged involvement in a transnational criminal 

organization that victimized over 2,000 people in the United States through fraudulent India-based call-center schemes, resulting in over $5.5 million in losses. 

pleaded guilty. Treasury Insp

General for TAdministratio(TIGTA) 

Press Release: https://www.justice.gov/usao-ndga/pr/15-

defendants-and-five-india-based-call-centers-indictedphone-scam-targeting-us 

United States v. Sharma, et al. Criminal Case: March 2019: Defendant 

Julliette Carter was arrested in 

U.S. Attorneyfor the Northe

Northern District of Georgia Three individuals and one India-based call center were 

charged based on their alleged involvement in an Indiabased call-center scheme that utilized voicemail messages 

in which IRS officials were impersonated in order to entice a call back from potential victims. The messages would threaten arrest or fines if the recipients did not return the call and pay supposed back taxes. Press Release: https://www.justice.gov/usaondga/pr/three-defendants-and-india-based-call-centerindicted-phone-scam-targeting-us-victims 

Canada per an extradition request. Extradition proceedings in process. 

of Georgia anTreasury InspGeneral for TAdministratio(TIGTA) 

9 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

United States v. Nishitkumar Patel, Hemalkumar Shah, and Sharvil Patel United States v. Anthony Trujillo United States v. Brenda Dozier United States v. Alejandro Juarez Middle District of Florida 

Criminal Cases: Defendants Patel, Patel, and Shah conspired with other U.S.-based conspirators and with India-based call centers to extort money from U.S. residents by impersonating IRS officers and misleading U.S. residents to believe that they owed money to the IRS and would be arrested and fined if they did not pay their alleged back taxes immediately. The defendants collected the fraud proceeds by (1) 

withdrawing cash from prepaid cards purchased and funded by victims; (2) hiring other conspirators (runners) to retrieve money wired by the victims to those runners; and/or (3) hiring runners to open bank accounts into which victims deposited fraud proceeds. The total loss attributable to the conspiracy is near $2.5 million, extorted from nearly 800 unique victims across the U.S. and Canada. Three money mules, Alejandro Juarez, Brenda Dozier, and Anthony Trujillo were also charged in related cases. Press Releases: https://www.justice.gov/usaomdfl/pr/indian-national-sentenced-more-seven-yearsfederal-prison-call-center-scam 

https://www.justice.gov/usao-mdfl/pr/second-foreignnational-sentenced-more-eight-years-role-internationalcall-center-scam https://www.justice.gov/usao-mdfl/pr/indian-nationalsentenced-more-eight-years-call-center-scam 

https://www.justice.gov/usao-mdfl/pr/st-petersburg-manpleads-guilty-money-laundering-conspiracy-relating-irsimpersonation 

https://www.justice.gov/usao-mdfl/pr/tampa-womanpleads-guilty-money-laundering-conspiracy-related-irsimpersonation-scams https://www.justice.gov/usao-mdfl/pr/three-indiannationals-indicted-extortion-and-wire-fraud-relating-irsimpersonation 

October 2018 through January 2019: Indictment and Guilty Pleas. March through May 2019: Nishitkumar Patel was sentenced to 105 months in prison; Hemalkumar Patel was sentenced to 103 months in prison; and Sharvil Patel was sentenced to 90 months in prison. Alejandro Juarez, Brenda Dozier, and Anthony Trujillo were sentenced to 15 months in prison, 21 months in prison, and five years’ probation, respectively. 

U.S. Attorneyfor the Middlof Florida; the Inspector GenTax Administ(TIGTA); IRS-CI; FloriDepartment oEnforcement Tampa Police Department; aHSI 

10 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

United States v. Glenn Francis Criminal Case: January 2019: Indictment. U.S. Attorney

for the Middl

Middle District of Florida Alleging that Glenn Francis conspired with India-based 

call centers to extract money from U.S. residents through a variety of confidence scams, including 1) impersonating IRS officers and misleading U.S. residents to believe that they owed money to the IRS and would be arrested and fined if they did not pay their alleged back taxes immediately; 2) impersonating loan officers and misleading U.S. residents to believe they would receive 

loan proceeds upon paying an advance fee to the defendant or others he hired; or 3) impersonating computer technicians and misleading U.S. residents to believe that their computers had been hacked, their identities had been stolen, and/or their computers were infected with viruses 

and in need of repair, and that the callers would resolve the purported computer problems if paid to do so. Francis collected the fraud proceeds in the United States and 

transferred them back to his India-based conspirators. Press Release: https://www.justice.gov/usao-mdfl/pr/palmharbor-man-indicted-mail-and-wire-fraud-relating-irsimpersonation-and-tech 

Francis is set for trial in September 2019. He faces a maximum penalty of 20 years in federal prison on each count of wire and mail fraud conspiracy, wire fraud, and mail fraud. He faces up to 10 years in federal prison for each of the three money laundering charges. 

of Florida; thInspector GenTax Administ(TIGTA); IRSUSPIS; and th

United States v. Hitesh Madhubhai Patel, et al. Southern District of Texas 

Criminal Case: Hitesh Patel and 60 other individuals and entities were charged based on their alleged involvement in a multimillion dollar India-based call-center scam involving impersonations of IRS officials. Press Release: https://www.justice.gov/opa/pr/indiannational-extradited-united-states-face-charges-leadershiprole-multimillion-dollar 

April 19, 2019: Defendant Hitesh Patel extradited. 

U.S. Attorneyfor the SoutheDistrict of TeTreasury InspGeneral for TAdministratio(TIGTA); HIDHS-OIG 

11 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

STATE AND LOCAL PARTNER ACTIONS 

In Re: Lenny Harrell Jr, Keith Assurance of Discontinuance: June 19, 2019: Assurance of Alabama Atto

Everett Jr, Kings Property Discontinuance signed. General 

Solutions, LLC Resolving alleged violations of the Alabama Deceptive 

Trade Practices Act, § 8-19-1 et seq., the Alabama 

Telemarketing Act, § 8-19A-1 et seq., and the 

Telemarketing Sales Rule, 16 C.F.R. § 310.4(b)(1)(iii)(B) relating to deceptive and unlicensed robocall solicitations made to Alabama consumers, including consumers whose numbers were on the National Do-Not-Call Registry. 

State of Arizona v. Island Don Inc., et al. Maricopa County Superior Court 

Civil Lawsuit: Alleging violations of the Arizona Telephone Solicitations Statute and Arizona Consumer Fraud Act. The lawsuit alleged that Defendants called consumers to try to sell Kirby vacuums, and over half of their calls were made to consumers on the federal Do Not Call list. Defendants made a very high volume of calls by using autodialing software. Press Release: https://www.azag.gov/press-release/agbrnovich-files-do-not-call-lawsuit-against-sun-city-kirbyvacuum-distributorship 

October 25, 2018: Complaint filed. Case pending. 

Arizona AttorGeneral 

12 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

People of the State of California v. iQor Holdings, Inc. et al. Los Angeles Superior Court 

Civil Lawsuit: 

Resulting in settlement of allegations that iQor Holdings, Inc. – which operates as the second largest debt collector in the world through its subsidiary Allied Interstate, LLC – engaged in illegal debt collection practices and illegally used a robo-dialer to make numerous debt collection calls to the cell phones of California consumers without having proof that the consumers had given consent to receive such calls in violation of the TCPA. The stipulated judgment required payment of $9 million of civil penalties and costs of investigation and included injunctive terms forbidding future robo-dialing violations of the TCPA. Press Release: http://da.lacounty.gov/sites/default/files/press/103118_De bt_Collection_Company_Agrees_to_9_Million_Settlemen t_Over_Illegal_Phone_Calling_Practices.pdf 

October 30, 2018: Stipulated Judgment approved, signed, and filed. 

Consumer ProDivisions of tAttorneys for Counties of LAngeles, San Riverside, and Clara, Califor

Hot Solar Inc. Cease and Desist Letter: June 21, 2019: Cease and 

Desist Letter sent, and referral 

Los Angeles CAttorney 

Van Nuys, CA Cease and Desist Letter and request for advertising 

substantiation regarding possible violations of Business and Professions Code section 17200 et seq. and 17500 et 

seq., and California Public Utilities Code Section 2871 et 

seq., which prohibits robocalls, as well as relevant federal laws. Concurrent referral to the PUC to consider use of its authority to issue fines and cut off phone service to entities violating PUC Code section 2871. 

to the PUC. 

Absolute Storm Leads Virginia 

Warning Letter: Alleged robocalls regarding roofing scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

13 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Advanced Marketing Science Nevada 

Warning Letter: Alleged robocalls regarding vehicle warranty scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Alisystec UAE 

Warning Letter: Alleged robocalls regarding credit card scams. 

January 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Ardent Link Solutions Philippines 

Warning Letter: Alleged robocalls regarding credit card scams. 

February 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Asia Pacific Texas 

Warning Letter: Alleged robocalls regarding pharmaceutical scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Bingo Consulting California 

Warning Letter: Alleged robocalls regarding loan scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Bluehat India 

Warning Letter: Alleged robocalls regarding loan scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

BPO Corp. Philippines 

Warning Letter: Alleged robocalls regarding fundraising scams. 

April 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

14 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Call Connect LLC Florida 

Warning Letter: Alleged robocalls regarding warranty scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Centra Holdings California 

Warning Letter: Alleged robocalls regarding loan scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Centro Global Solutions Virginia 

Warning Letter: Alleged robocalls regarding back brace and Medicare scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Compliant Systems Philippines 

Warning Letter: Alleged robocalls regarding various scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Conexiant Telefinity Media Corporation Guatemala 

Warning Letter: Alleged robocalls regarding various scams. 

March 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Connect2Nation Texas 

Warning Letter: Alleged robocalls regarding computer scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Contact Center Specialists California 

Warning Letter: Alleged robocalls regarding warranty scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

15 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Convoso California 

Warning Letter: Alleged robocalls regarding reverse mortgage scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

CyberOne Ltd. Philippines 

Warning Letter: Alleged robocalls regarding solar panel scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Echo Systems Philippines 

Warning Letter: Alleged robocalls regarding various scams. 

December 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

eMortgage Capital California 

Warning Letter: Alleged robocalls regarding mortgage scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Empire California 

Warning Letter: Alleged robocalls regarding warranty scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Evoice Leads California 

Warning Letter: Alleged robocalls regarding loan scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

FRM HR BPO Egypt 

Warning Letter: Alleged robocalls regarding warranty scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

16 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Global Business Lending Florida 

Warning Letter: Alleged robocalls regarding loan scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Gotwarranty California 

Warning Letter: Alleged robocalls regarding warranty scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Infocision Ohio 

Warning Letter: Alleged robocalls regarding fundraising scams. 

December 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

International Advertising Group Inc. Maryland 

Warning Letter: Alleged robocalls regarding roofing scams. 

January 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Kunnect Florida 

Warning Letter: Alleged robocalls regarding loan scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Leads Direct California 

Warning Letter: Alleged robocalls regarding loan scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Licera Trimedia Marketing Philippines 

Warning Letter: Alleged robocalls regarding warranty scams. 

February 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

17 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Medicare For Everyone/Health Exchange Agency Florida 

Warning Letter: Alleged robocalls regarding insurance scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

MicroVox Philippines 

Warning Letter: Alleged robocalls regarding credit card scams. 

March 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

MP Telecom Philippines 

Warning Letter: Alleged robocalls regarding warranty scams. 

January 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

National Debt Relief New Jersey 

Warning Letter: Alleged robocalls regarding credit card scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

American Loans & Refinance New Jersey 

Warning Letter: Alleged robocalls regarding warranty and loan scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Omnipoint Communications Florida 

Warning Letter: Alleged robocalls .regarding credit card scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Premier Marketing Services Florida 

Warning Letter: Alleged robocalls regarding insurance scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

18 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Presi Marketing California 

Warning Letter: Alleged robocalls regarding tax assistance scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Resort Advisory Group California 

Warning Letter: Alleged robocalls regarding timeshare scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Sun Telecom / Seaside Cruises Belize 

Warning Letter: Alleged robocalls regarding travel scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Superior Marketing Florida 

Warning Letter: Alleged robocalls regarding real estate scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Task Pro Texas 

Warning Letter: Alleged robocalls regarding roofing scams. 

December 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Technologic Rub Belize 

Warning Letter: Alleged robocalls regarding various scams. 

February 2019: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Technologyi Florida 

Warning Letter: Alleged robocalls regarding travel scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

19 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Telecom Compliance Services Corp. Oregon 

Warning Letter: Alleged robocalls regarding insurance scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

TSG Global Massachusetts 

Warning Letter: Alleged robocalls regarding various scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

USA Service Pro Florida 

Warning Letter: Alleged robocalls regarding travel scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

VC Solutions Arizona 

Warning Letter: Alleged robocalls regarding mortgage scams. 

September 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Vet Allied Arizona 

Warning Letter: Alleged robocalls regarding fundraising scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

Veterans Assistance Foundation Wisconsin 

Warning Letter: Alleged robocalls regarding fundraising scams. 

November 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

World Wide Vacation Florida 

Warning Letter: Alleged robocalls regarding travel scams. 

October 2018: Warning Letter sent. Calls ended. 

Colorado AttoGeneral 

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Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Yodel Technologies Warning Letter: December 2018: Warning 

Letter sent. 

Colorado AttoGeneral 

Florida Alleged robocalls regarding travel scams. Calls ended. 

MVA Warranty Warning Letter: November 2018: Warning 

Letter sent. 

Colorado AttoGeneral 

New Jersey Alleged robocalls regarding warranty scams. Calls ended. 

Federal Trade Commission and State of Florida v. Life Management Services of Orange County, LLC, et al. Middle District of Florida Case No. 6:16-cv-00982-CEMTBS 

Civil Lawsuit: Litigated judgment and 13 stipulated judgments based on violations of the FTC Act, the TSR, and the Florida Deceptive and Unfair Trade Practices Act. Press Release: www.ftc.gov/news-events/pressreleases/2018/12/ftc-state-florida-win-summary-judgmentcourt-orders-ringleader 

December 7, 2018: Motion for Summary Judgment Against Defendant Kevin Guice granted. December 10, 2018: $23,099,878.02 Judgment against Kevin Guice entered. April 23, 2019: 13 stipulated judgments against 19 remaining defendants entered. 

Florida AttornGeneral (filed jointly wFTC) 

Federal Trade Commission Civil Lawsuit: June 24, 2019: Stipulated Florida Attorn

and State of Florida v. Order for Permanent General 

Lifewatch Inc., et al. Stipulated judgments based on violations of the FTC Act, 

Telemarketing Act, the TSR, and the Florida Deceptive 

Injunction and Monetary Judgment filed. (filed jointly w

Northern District of Illinois and Unfair Trade Practices Act. FTC) Case No. 1:15-cv-05781 Federal Trade Commission and State of Florida v. All Us Marketing LLC, f/k/a Payless Solutions, LLC Middle District of Florida Case No. 6:15-cv-1016-ORL28GJK 

Civil Lawsuit: Checks mailed to consumers who paid up-front fees for credit card interest rate reduction programs pitched by Payless Solutions using illegal robocalls Press release: www.ftc.gov/news-events/pressreleases/2019/05/ftc-returns-nearly-315000-consumerswho-bought-worthless-credit 

May 23, 2019: Refund checks totaling $314,945 were issued to consumers. Consumers received total refunds, which averaged more than $1,000 each. 

Florida AttornGeneral (filed jointly wFTC) 

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Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

TMI 4U COMM, LLC Agency Final Order: May 13, 2019: Agency Final 

Order entered. 

Florida DeparAgriculture an

(TMI Comm LLC; Violations of Fla. Stat. 501.059 (Telephone Solicitation), Consumer Se

WLBC.S.A.S / Columbia; including: Section (8)(a), F.S. playing a recorded message (64 complaints; $151,000.00) 

David Goodstein; Home Solar when a connection is completed to a number called; Solutions) Section (2), failure to truthfully identify solicitor; and 

Section (4), calling numbers on the DNC list. Respondents 

Case # 1806-27613 made robocalls pitching solar energy/panels, using the 

name “Lisa with Home Solar Solutions.” 

America’s Best Insurance Group, Inc. (Health Advisors of America Inc; Michael T. Smith; Zachary Cox) Case # 1809-41258 

Agency Final Order: Violations of Fla. Stat. 501.059 (Telephone Solicitation), including: Section (8)(a), F.S. playing a recorded message when a connection is completed to a number called; Section (2), failure to truthfully identify solicitor; and Section (4), calling numbers on the DNC list. Respondents made robocalls pitching health insurance, using the name “Anne.” 

May 13, 2019: Agency Final Order entered. (159 complaints; $457,000.00) 

Florida DeparAgriculture anConsumer Se

Superior Marketing Solutions LLC (Land Movers, Michael S. Currier) Case # 1901-02069 

Administrative Action: Alleged violations of Fla. Stat. 501.059 (Telephone Solicitation), including: Section (8)(a), F.S. playing a recorded message when a connection is completed to a number called; Section (2), failure to truthfully identify solicitor; and Section (4), calling numbers on the DNC list. Respondents made robocalls pitching real estate listing services. 

May 21, 2019: Administrative Complaint. (10 complaints; $11,000.00) 

Florida DeparAgriculture anConsumer Se

Empire Auto Solutions LLC Agency Final Order: December 5, 2018: Agency 

Final Order entered. 

Florida DeparAgriculture an

(Auto Tel Group; ECS; James Violations of Fla. Stat. 501.059 (Telephone Solicitation), Consumer Se

& Ruben Gutierrez) including: Section (8)(a), F.S. playing a recorded message 

when a connection is completed to a number called; 

(29 complaints; $57,000.00) 

Case # 1801-03480 Section (2), failure to truthfully identify solicitor; and 

Section (4), calling numbers on the DNC list. Respondents made robocalls pitching extended auto warranties from “dealer processing.” 

22 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Redwood Scientific Agency Final Order: October 23, 2018: Agency Florida Depar

Technologies, Inc. 

Violations of Fla. Stat. 501.059 (Telephone Solicitation), 

Final Order entered. Agriculture an

Consumer Se

(Jason Cardiff) including: Section (8)(a), F.S. playing a recorded message 

when a connection is completed to a number called; 

Case # 1805-23401 Section (2), failure to truthfully identify solicitor; and 

Section (4), calling numbers on the DNC list. Respondents made robocalls pitching health supplements. 

People of the State of Illinois v. Glamour Services, LLC, Awe Struck, Inc., and Matthew Glamkowski Northern District of Illinois 

Civil Lawsuit: Alleging violations of Sections 310.4(a)(1), 310.4(b)(1)(ii), 310.4(b)(1)(iii)(A), 310.4(b)(1)(iii)(B),(b)(1)(v)(A), and 310.4(b)(1)(v)(B)(ii) of the TSR; Sections 227(b)(1)(A)(iii), 227(b)(1)(B), and 

227(c) of the TCPA; and Sections 2 and 2Z of the Illinois Consumer Fraud and Deceptive Business Practices Act. Defendants engage in telephone solicitations and send ringless voicemails to Illinois consumers without permission and without identifying themselves. Defendants also repeatedly call consumers who are on the do-not-call list and who have previously requested placement on Defendants’ internal do-not-call list. 

June 25, 2019: Complaint filed. 

Illinois AttornGeneral 

State of Indiana v. American Health Services, LLC; Anthony K. Valenti; and Michael D. Valenti Marion Superior Court 

Civil Lawsuit: Alleging violations of the Indiana Telephone Solicitation of Consumers Act, Ind. Code 24-4.7; the Indiana Regulation of Automatic Dialing Machines Act, Ind. Code 24-5-14 (the Auto-Dialer Act); and Ind. Code § 23-0.5-5-14. Defendants made robocalls pitching health insurance to Indiana consumers. Suit requests injunctive relief, civil penalties, reasonable costs and attorney’s fees. 

May 31, 2019: Complaint filed. 

Indiana AttorGeneral 

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Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Michigan Attorney General v. Ardent Natural Gas, LLC 30th Judicial Circuit Court; 

Ingham County, Michigan No. 19-08-CP 

Assurance of Discontinuance: Resolving alleged violation of the Michigan Consumer Protection Act by using automated prerecorded telemarketing calls to solicit Michigan consumers contrary to the Michigan Home Solicitation Sales Act (MCL 445.111a(1), MCL 445.903(1)(gg)). 

March 7, 2019: Assurance of Discontinuance filed. 

Michigan AttGeneral 

Michigan Attorney General v. Kohn Home Cleaning Services, Erica Kohn & Ryan Ragland 30th Judicial Circuit Court; 

Ingham County, Michigan No. 17-630-CP 

Civil Lawsuit: Alleging deceptive sales practices to pitch duct and other home cleaning services in violation of the Michigan Consumer Protection Act, including making automated robocalls with blocked caller ID contrary to the Michigan Home Solicitation Sales Act (MCL 445.111a(1), MCL 445.903(1)(gg)). 

September 12, 2018: Order for Permanent Injunction and Default Judgment entered. 

Michigan AttGeneral 

State of Missouri ex rel. Eric S. Schmitt v. Health Advisors of America, Inc. et al. St. Louis County, Missouri No. 19SL-CC00580 

Civil Lawsuit: Alleging violations of the Missouri Telemarketing Practices Law (§§ 407.1073, 407.1076) and Missouri DoNot-Call Law (§ 407.1098). Defendants made robocalls pitching health insurance plans to thousands of Missouri residents utilizing at least 57 different telephone numbers. Press Release: https://ago.mo.gov/home/breakingnews/attorney-general-schmitt-files-lawsuit-againsttelemarketer-making-robocalls-to-missouri-residents 

February 8, 2019: Petition filed. 

Missouri AttoGeneral 

CLEAResult Consulting Inc. Austin, Texas 

Civil Investigative Demand: Requesting documents related to robocalling practices which may be violative of federal and/or state law. 

June 17, 2019: CID served. North Carolin

Attorney Gen

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Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

State of North Dakota v. Residential Programs, Inc. Burleigh County, North Dakota 

Assurance of Voluntary Compliance: Regarding the use of prerecorded messages for political surveys in violation of North Dakota Century Code Ch. 51-28 (Telephone Solicitations). 

February 19, 2019: AVC approved by the court. 

North Dakota General 

State of Ohio, ex rel, Attorney General DeWine v. Kevin J. Calvin (dba Network Solutions, Rocket Marketing, Made in America Cleaning) Hamilton County Common Pleas Court 

Civil lawsuit: Judgment for violations of Ohio’s Consumer Sales Practices Act, ORC 1345.01 et al, the Telephone 

Solicitation Sales Act, ORC 4719.01 et, and the Telephone Consumer Protection Act, 47 USC 227 and 47 CFR 64.1200. Defendant was ordered to pay $133,500 in civil penalties and statutory damages. Defendant initiated over 1.6 million robocalls advertising his cleaning services. Press Release (from Complaint filing): https://www.ohioattorneygeneral.gov/Media/NewsReleases/May-2016/Attorney-General-DeWine-SuesMan-Accused-of-Illega 

November 13, 2018: Default Judgment obtained 

Ohio Attorney 

Renewal by Anderson of Portland Portland, Oregon 

Cease and Desist Letter: Alleged robocalls involving solar energy, windows, and other home improvement products. 

June 14, 2019: Cease and Desist Letter sent. 

Oregon DepaJustice 

Velocity, LLC Portland, Oregon 

Cease and Desist Letter: Alleged robocalls involving work from home business opportunities. 

June 14, 2019: Cease and Desist Letter sent. 

Oregon DepaJustice 

Bloodworks Northwest Seattle, WA 

Cease and Desist Letter: Alleged robocalls involving solicitations to donate blood. 

June 14, 2019: Cease and Desist Letter sent. 

Oregon DepaJustice 

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Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Be Safe at Home, Inc. Mattituck, New York 

Cease and Desist Letter: Alleged robocalls involving solicitations for medical alert bracelets. 

June 14, 2019: Cease and Desist Letter sent. 

Oregon DepaJustice 

Yelp, Inc. San Francisco, California 

Cease and Desist Letter: Alleged robocalls involving solicitations for ad space on website. 

June 14, 2019: Cease and Desist Letter sent. 

Oregon DepaJustice 

Tru Blu Pay Portland, Oregon 

Cease and Desist Letter: Alleged robocalls involving solicitations for payment processing tools. 

June 14, 2019: Cease and Desist Letter sent. 

Oregon DepaJustice 

Commonwealth of Pennsylvania v. National Choice Energy, LLC Allegheny County Court of Common Pleas 

Assurance of Voluntary Compliance: Regarding Nevada energy supplier National Choice Energy, LLC engaging in making calls transmitting prerecorded messages to consumers on the PA DNC list. National Choice Energy, LLC was required to pay $28,000 in civil penalties and $12,000 in costs and subject to injunctive relief. 

August 13, 2018: AVC filed. Case settled. 

Pennsylvania General 

State of Texas v. Mendoza Marketing LLC et al. Western District of Texas 

Civil Lawsuit: Agreed Judgment resolving civil lawsuit alleging violations of TCPA, TSR, Texas No Call Act, and DTPA. Defendants made robocalls advertising third-party travel agencies. 

January 23, 2019: Judgment entered. 

Texas Attorne

State of Texas v. Kevin Calvin Northern District of Texas 

Contempt Action: Motion for Order to Show Cause Why Kevin Calvin Should Not Be Held in Contempt. Texas Attorney General obtained a permanent injunction against Kevin Calvin in 2015. Calvin continues to make robocalls advertising his carpet cleaning services. 

June 25, 2019: Contempt motion filed. 

Texas Attorne

26 
Matter Name 

Action Location 

Type of Action Date/Matter Information Responsible 

Commonwealth v. Skyline Metrics, LLC d/b/a OnceDriven.com, Adventis, Inc. dba Open Focus, Bryant Cass Western District of Virginia 

Civil Lawsuit: Alleging Roanoke, Virginia based defendants made millions of ringless voicemail robocalls pitching carselling services to those who listed cars for sale on Craigslist, Autotrader.com, or similar sites and deceived customers about their services and refund policy. Claims include unsolicited robocalls to cellular telephones in violation of 47 USC § 227(b)(1), 47 C.F.R. § 64.1200(a)(1), and Va. Code § 59.1-518.2; initiating calls to numbers on the Do-Not-Call Registry in violation of 47 C.F.R. § 64.1200(c), (e) and Va. Code § 59.1-514(B); failing to disclose seller’s identity or to allow recipients to opt out in violation of 47 C.F.R. § 64.1200(b)(1) and Va. Code §§ 59.1-512; failing to disclose full terms of refund policy in violation of 16 C.F.R. § 310.3(a)(1)(iii); misrepresenting (1) the existence and number of vehicle buyers the Defendants had as clients, (2) money-back guarantee, (3) prescreening of buyers, and (4) targeted advertising in violation of the Virginia Consumer Protection Act; and failing to disclose three-day right to cancel in violation of the Virginia Home Solicitation Sales Act. 

June 24, 2019: Complaint filed. 

Virginia AttoGeneral 

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