Federal Register / Vol. 62, No. 40 / Friday, February 28, 1997 / Notices 9237

Respondents: Businesses or other forprofit.

Estimated Number of Respondents:

81.

Estimated Burden Hours Per

Respondent: 3 hours.

Frequency of Response: Other.

Estimated Total Reporting Burden:

318 hours.

Clearance Officer: Garrick Shear,

(202) 622–3869, Internal Revenue

Service, Room 5571, 1111 Constitution

Avenue, NW, Washington, DC 20224.

OMB Reviewer: Alexander T. Hunt,

(202) 395–7860, Office of Management

and Budget, Room 10226, New

Executive Office Building, Washington,

DC 20503.

Lois K. Holland,

Departmental Reports Management Officer.

[FR Doc. 97–4982 Filed 2–27–97; 8:45 am]

BILLING CODE 4830–01–P

Submission for OMB Review;

Comment Request

February 20, 1997.

The Department of Treasury has

submitted the following public

information collection requirement(s) to

OMB for review and clearance under the

Paperwork Reduction Act of 1995,

Public Law 104–13. Copies of the

submission(s) may be obtained by

calling the Treasury Bureau Clearance

Officer listed. Comments regarding this

information collection should be

addressed to the OMB reviewer listed

and to the Treasury Department

Clearance Officer, Department of the

Treasury, Room 2110, 1425 New York

Avenue, NW., Washington, DC 20220.

Special Request: In order to begin the

survey described below in April 1997,

the Department of the Treasury is

requesting that the Office of

Management and Budget (OMB) review

and approve this information collection

by March 4, 1997. To obtain a copy of

this survey, please contact the IRS

Clearance Officer at the address listed

below.

Internal Revenue Service (IRS)

OMB Number: 1545–1432.

Project Number: M:SP:V 97–005G.

Type of Review: Revision.

Title: North Florida District Problem

Resolution Office Survey.

Description: Data obtained from this

survey will be used to gage taxpayers’

perceptions and satisfaction with the

Problem Resolution Office for the North

Florida District. IRS will also use the

data to analyze the impact of front-line

employees in the Problem Resolution

Office using conflict management tools

and techniques.

Respondents: Individuals or

households.

Estimated Number of Respondents: 50

Estimated Burden Hours Per

Respondent: 5 minutes.

Frequency of Response: Other.

Estimated Total Reporting Burden: 4

hours.

Clearance Officer: Garrick Shear,

(202) 622–3869, Internal Revenue

Service, Room 5571, 1111 Constitution

Avenue, NW., Washington, DC 20224.

OMB Reviewer: Alexander T. Hunt,

(202) 395–7860, Office of Management

and Budget, Room 10226, New

Executive Office Building, Washington,

DC 20503.

Lois K. Holland,

Departmental Reports Management Officer.

[FR Doc. 97–4983 Filed 2–27–97; 8:45 am]

BILLING CODE 4830–01–P

Submission for OMB Review;

Comment Request

February 20, 1997.

The Department of Treasury has

submitted the following public

information collection requirement(s) to

OMB for review and clearance under the

Paperwork Reduction Act of 1995,

Public Law 104–13. Copies of the

submission(s) may be obtained by

calling the Treasury Bureau Clearance

Officer listed. Comments regarding this

information collection should be

addressed to the OMB reviewer listed

and to the Treasury Department

Clearance Officer, Department of the

Treasury, Room 2110, 1425 New York

Avenue, NW., Washington, DC 20220.

Special Request: In order to begin the

survey described below in April 1997,

the Department of the Treasury is

requesting that the Office of

Management and Budget (OMB) review

and approve this information collection

by March 4, 1997. To obtain a copy of

this survey, please contact the IRS

Clearance Officer at the address listed

below.

Internal Revenue Service (IRS)

OMB Number: 1545–1432.

Project Number: M:SP:V 97–006G.

Type of Review: Revision.

Title: E-Mail Customer Satisfaction

Survey.

Description: Data obtained from this

survey will be used to continuously

improve the E-Mail service to taxpayers.

Information on the number of customers

who would have called instead of using

the E-Mail process will be tracked and

used to determine if this service has had

an effect on the IRS toll-free workload.

Respondents: Individuals or

households, Business or other for-profit.

Estimated Number of Respondents:

20,000.

Estimated Burden Hours Per

Respondent: 2 minutes.

Frequency of Response: Other.

Estimated Total Reporting Burden:

667 hours.

Clearance Officer: Garrick Shear,

(202) 622–3869, Internal Revenue

Service, Room 5571, 1111 Constitution

Avenue, NW., Washington, DC 20224.

OMB Reviewer: Alexander T. Hunt,

(202) 395–7860, Office of Management

and Budget, Room 10226, New

Executive Office Building, Washington,

DC 20503.

Lois K. Holland,

Departmental Reports Management Officer.

[FR Doc. 97–4984 Filed 2–27–97; 8:45 am]

BILLING CODE 4830–01–P

Internal Revenue Service

Proposed Collection; Comment

Request for Voluntary Customer

Surveys To Implement E.O. 12862

Coordinated by the Office of Opinion

Research on Behalf of All IRS

Operations Functions

AGENCY: Internal Revenue Service (IRS),

Treasury.

ACTION: Notice and request for

comments.

SUMMARY: The Department of the

Treasury, as part of its continuing effort

to reduce paperwork and respondent

burden, invites the general public and

other Federal agencies to take this

opportunity to comment on proposed

and/or continuing information

collections, as required by the

Paperwork Reduction Act of 1995,

Public Law 104–13 (44 U.S.C.

3506(c)(2)(A)). Currently, the IRS is

soliciting comments concerning

Voluntary Customer Surveys to

Implement E.O. 12862 Coordinated by

the Office of Opinion Research on

Behalf of All IRS Operations Functions.

DATES: Written comments should be

received on or before April 29, 1997 to

be assured of consideration.

ADDRESSES: Direct all written comments

to Garrick R. Shear, Internal Revenue

Service, room 5571, 1111 Constitution

Avenue NW., Washington, DC 20224.

FOR FURTHER INFORMATION CONTACT:

Requests for additional information or

copies of the information collection

should be directed to Carol Savage,

(202) 622–3945, Internal Revenue

Service, room 5569, 1111 Constitution

Avenue NW., Washington, DC 20224.
9238 Federal Register / Vol. 62, No. 40 / Friday, February 28, 1997 / Notices

SUPPLEMENTARY INFORMATION:

Title: Voluntary Customer Surveys to

Implement E.O. 12862 Coordinated by

the Office of Opinion Research on

Behalf of All IRS Operations Functions.

OMB Number: 1545–1432.

Abstract: This is a generic clearance

for an undefined number of customer

satisfaction and opinion surveys and

focus group interviews to be conducted

over the next three years. Surveys and

focus groups conducted under the

generic clearance are used by the

Internal Revenue Service to determine

levels of customer satisfaction, as well

as determining issues that contribute to

customer burden. This information will

be used to make quality improvements

to products and services.

Current Actions: We will be

conducting different customer

satisfaction and opinion surveys and

focus group interviews during the next

three years than in the past. At the

present time, it is not determined what

these surveys and focus groups will be.

Type of Review: Revision of a

currently approved collection.

Affected Public: Individuals or

households, business or other-for-profit

organizations, and farms.

Estimated Number of Respondents:

83,841.

Estimated Time Per Respondent: 5

minutes.

Estimated Total Annual Burden

Hours: 7,000.

The following paragraph applies to all

of the collections of information covered

by this notice:

An agency may not conduct or

sponsor, and a person is not required to

respond to, a collection of information

unless the collection of information

displays a valid OMB control number.

Books or records relating to a collection

of information must be retained as long

as their contents may become material

in the administration of any internal

revenue law. Generally, tax returns and

tax return information are confidential,

as required by 26 U.S.C. 6103.

Request for Comments

Comments submitted in response to

this notice will be summarized and/or

included in the request for OMB

approval. All comments will become a

matter of public record. Comments are

invited on: (a) Whether the collection of

information is necessary for the proper

performance of the functions of the

agency, including whether the

information shall have practical utility;

(b) the accuracy of the agency’s estimate

of the burden of the collection of

information; (c) ways to enhance the

quality, utility, and clarity of the

information to be collected; (d) ways to

minimize the burden of the collection of

information on respondents, including

through the use of automated collection

techniques or other forms of information

technology; and (e) estimates of capital

or start-up costs and costs of operation,

maintenance, and purchase of services

to provide information.

Approved: February 21, 1997.

Garrick R. Shear,

IRS Reports Clearance Officer.

[FR Doc. 97–4950 Filed 2–27–97; 8:45 am]

BILLING CODE 4830–01–U

UNITED STATES INFORMATION

AGENCY

VOA Seeks Private Sector Partners

AGENCY: United States Information

Agency.

ACTION: Notice.

SUMMARY: The Voice of America (VOA)

is the United States Government’s

world-wide broadcasting service and a

major component of the U.S.

Information Agency’s (USIA)

International Broadcasting Bureau. VOA

has an unparalleled worldwide news

gathering service, with more than 22

bureaus around the globe; it produces a

wide variety of programming in English

and 52 other languages, reaching about

92 million people around the globe; it

has a 55-year worldwide reputation for

accuracy and excellence, making it far

and away the best known and respected

American source of news and

information in the world; its music

programs have brought and now bring

American popular culture to remote

areas of the world; millions of people

have learned English by listening the

English teaching and Special English

programs of VOA; many of its language

services, such as the Spanish and

Portuguese Services for Latin America

(VOA Latin America) now work with

hundreds of affiliate stations.

Like other major media enterprises,

the VOA is now prepared to explore a

variety of possible arrangements with

telecommunications/broadcasting

corporations. VOA is prepared to accept

proposals for joint ventures, corporate

underwriting, and other relationships

designed to further its mission while

reducing the expenditure of taxpayer

dollars. The Agency is authorized,

pursuant to 22 U.S.C. 1437, to

encourage and utilize private agencies’

participation, including existing

American press, publishing, radio, et al.,

in carrying out its mission.

Accordingly, the U.S. Information

Agency and its International

Broadcasting Bureau are seeking private

sector partners for its various VOA

programs and program services. It is

specifically interested in exploring

proposals from companies that would

like to provide financing for VOA Latin

America and/or other components of

VOA.

Expressions of interest should be

submitted in writing by April 1, 1997,

to John G. Busch, Office of Contracts,

301 4th St., S.W., Room M–22,

Washington, DC 20547; telephone no.

202–205–5480; fax no. 202–205–5466;

or Internet: JBUSCH@USIA.GOV. All

correspondence will be considered.

Dated: February 21, 1997.

John G. Busch,

Senior Contracting Officer, Office of

Contracts.

[FR Doc. 97–5025 Filed 2–27–97; 8:45 am]

BILLING CODE 8230–01–M