Bios

A Problem in This Day and Age

05.07.13

Pam Dixon

Pam Dixon founded the World Privacy Forum 

in 2003. An author and a researcher, she has 

written in the area of privacy, including the 

Medical Identity Theft report, and her latest 

book, Online Privacy. Ms. Dixon has testified 

before Congress on consumer privacy issues, 

and served as a co-chair of the California 

Privacy and Security Advisory Board. 

Ms. Dixon has also recently worked on the 

National Telecommunications Information 

Administration (NTIA) mobile privacy short 

form notice proceedings, and on developing 

nation technology and privacy issues, most 

recently in India. Ms. Dixon was formerly a 

research fellow with the Privacy Foundation at 

Denver University’s Sturm School of Law. 

Elinor Ginzler 

Elinor Ginzler is the Senior Director of the 

Center for Supportive Services at the Jewish 

Council for the Aging of Greater Washington. 

She is responsible for an array of communitybased programs serving older adults: adult day 

programs, caregiver education, outreach and 

support, senior transportation services and 

mobility management programs. Previously, 

Ms. Ginzler was with AARP for over 14 years, 

where she was a lead spokesperson on housing, 

health and long-term care, older driver 

safety, mobility options, and caregiving. She is 

co-author with Hugh Delehanty of Caring for 

Your Parents – The Complete Family Guide. 

Ms. Ginzler is a graduate of the University of 

Pennsylvania and at the University of Maryland.

Rick Kam

Rick Kam, CIPP/US, is president and 

co-founder of ID Experts, a company offering 

comprehensive data breach solutions. He is an 

expert in privacy and information security, with 

experience leading organizations to address the 

growing problem of protecting Protected Health 

Information (PHI) and Personally Identifiable 

Information, and remediating privacy incidents, 

identity theft, and medical identity theft. Mr. 

Kam chairs the PHI Project, a research effort 

to measure financial risk and implications of 

data breach in healthcare, led by the American 

National Standards Institute (ANSI). Mr. Kam is 

also a member of the PHI Protection Network.
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May 7, 2013

Naomi Karp 

Naomi Karp is a policy advisor at the Consumer 

Financial Protection Bureau’s Office of Financial 

Protection for Older Americans, where she 

works on a range of issues including financial 

exploitation, financial education, retirement 

and long-term planning, and the needs of 

older adults with diminished decision-making 

capacity. Previously, Ms. Karp was a Senior 

Strategic Policy Advisor at AARP’s Public 

Policy Institute; she served on the staff of the 

American Bar Association Commission on Law 

and Aging; and she was a legal services attorney 

representing low-income and elderly clients. 

She is a graduate of University of Michigan and 

Northeastern University Law School.

Teresa A. Keenan, Ph.D.

Teresa A. Keenan, Ph.D., is a Senior Research 

Advisor/Research Team Leader in the Research 

& Strategic Analysis Department of AARP. 

In this position, she guides the work of staff 

who have responsibility for conducting 

primary research on health and home and 

family. She has served as the lead researcher 

for the Association’s consumer-facing efforts 

in a number of areas including health care, 

prescription drug affordability, and health 

promotion and disease prevention. Her recent 

work includes The Consumer Point of View: 

Knowledge, Attitudes, and Use of Health 

Technologies, a comprehensive review of 

the relevant academic and business-focused 

literature dealing with how consumers think 

about and use various health technologies. 

Keenan holds a Ph.D. in Sociology from Cornell 

University, where she was affiliated with the 

Population and Development Program.

Robert Kerr 

Robert Kerr is the Senior Director, Government 

Relations, National Association of Enrolled 

Agents (NAEA). He represents the organization 

before the U.S. Congress and serves as liaison 

to the Internal Revenue Service (IRS). He is 

also a frequent lecturer on tax policy and tax 

administration issues. Prior to joining NAEA, 

Mr. Kerr worked on the U.S. Senate Finance 

Committee Oversight and Investigation staff, 

where he assisted then-Chairman Grassley 

on several IRS oversight matters. Mr. Kerr 

has also held various positions with the IRS, 

including working on the IRS’ first electronic 

filing initiative. Mr. Kerr graduated from Mount 

Union College and received an MBA from Case 

Western Reserve University.

Becky A. Kurtz 

Becky A. Kurtz is the Director of the Office 

of Long-Term Care Ombudsman Programs 

within the U.S. Administration on Aging. In 

this capacity, she promotes effective State 

Long-Term Care Ombudsman Programs that 

serve our nation’s long-term care facility 

residents. She also advocates for long-term care 
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facility resident interests at the national level.

Previously, Ms. Kurtz was Georgia’s State 

Long-Term Care Ombudsman; she served as the 

Advocacy Coordinator for the Senior Citizens 

Advocacy Project (of the Atlanta Legal Aid 

Society); and she was an Assistant Corporation 

Counsel for the City of New York Law 

Department. Ms. Kurtz is a graduate of Emory 

& Henry College and Columbia University 

School of Law. 

Christopher Lee 

Chris Lee is a Senior Attorney in the Taxpayer 

Advocate Service, an independent organization 

within the Internal Revenue Service that helps 

taxpayers resolve tax problems. He advises 

the National Taxpayer Advocate on various 

tax administration issues, including identity 

theft victim assistance and tax return preparer 

fraud. Prior to holding his current position, 

Mr. Lee worked for Ernst & Young, LLP, in 

the District of Columbia and San Francisco. 

Mr. Lee graduated from Boalt Hall School of 

Law and obtained his LL.M. in Taxation from 

Georgetown University Law Center. 

David Lindner 

David Lindner is a Government Information 

Specialist for the Office of Privacy and 

Disclosure (OPD) at the Social Security 

Administration. Mr. Lindner is responsible 

for developing, interpreting, and evaluating 

complex disclosure requests made under both 

the Privacy Act and the Freedom of Information 

Act. He also serves as the OPD lead for issues 

regarding identity theft and is a member of 

the Department of Justice’s Identity Theft 

Workgroup. Mr. Lindner graduated from the 

University of Maryland, Baltimore County 

(UMBC), with a bachelor’s degree in Political 

Science. Currently, he is pursuing his master’s 

degree in Cybersecurity.

Andy McKee

Andy McKee is an Inspector and Supervisory 

Special Agent with Health and Human 

Services Office of Inspector General, Office of 

Investigations. Previously, Mr. McKee was a 

Special Agent for HHS/OIG in Tampa, Florida. 

Mr. McKee also has experience as a fraud 

investigator for CIGNA Medicare, a durable 

medical equipment carrier for the Medicare 

program. 

Susan Morgenstern

Susan Morgenstern is a senior attorney with 

the Legal Aid Society of Cleveland, where 

she heads the Legal Aid’s tax practice. Ms. 

Morgenstern also serves as vice-chair of the 

American Bar Association Tax Section’s 

Pro Bono and Tax Clinics Committee. Ms. 

Morgenstern has brought cases in federal 

and state courts on public benefits, consumer 

protection, and civil rights matters. Eleven years 

ago, Mr. Morgenstern started Legal Aid’s tax 

practice. She is a frequent speaker, advisor, and 

writer on tax and related identity theft issues.
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May 7, 2013

John Morton

John Morton is Chief Risk Officer of Green Dot 

Corporation. He leads the company’s Enterprise 

Risk Management Program, including analytics, 

policy, fraud, and consumer compliance 

functions. Mr. Morton leads Green Dot’s efforts 

to combat prepaid card fraud, including identity 

theft. Mr. Morton also chairs the Network 

Branded Prepaid Card Association’s Anti-Fraud 

Forum and frequently acts as an industry expert 

on prepaid card fraud and identity theft. Prior 

to joining Green Dot Corporation, Mr. Morton 

worked in risk and fraud management at Bank 

of America and GE.

Robin M. Slade 

Robin M. Slade is the Development Coordinator 

for the Medical Identity Fraud Alliance, a 

public/private partnership that unites the 

healthcare ecosystem to develop solutions and 

best practices for medical identity fraud. Ms. 

Slade is also the President and Chief Executive 

Officer of the Foundation for Payments Fraud 

Abatement and Activism and FraudAvengers.

org, a non-profit corporation and weblog 

focused on helping consumers lessen their 

exposure to fraud and scams. She is also Senior 

Vice President and Chief Operating Officer 

for The Santa Fe Group, and manages the 

Shared Assessments Program, a consortium 

created by leading banks, auditing firms, and 

service providers to inject efficiency and cost 

savings into the vendor risk assessment process. 

Amber Smith

Amber Smith is the lead legal and policy advisor 

for the Office of Privacy and Information 

Protection at the Internal Revenue Service 

(IRS). She is responsible for advising IRS 

executives on the integration of law and policy 

into operational strategy, with a focus on 

identity protection and privacy compliance 

programs. Previously, Ms. Smith has 

served as Senior Advisor to the IRS Deputy 

Commissioner for Operations Support, Acting 

Deputy Director for the Office of Privacy 

Policy, and Attorney-Advisor for the Office 

of the Commissioner. Ms. Smith attended 

Georgetown University Law Center, where she 

obtained a Juris Doctor and a Master of Laws in 

Taxation.

Lori Stiegel 

Lori Stiegel is a Senior Attorney at the 

American Bar Association Commission on Law 

and Aging. She has developed and directed 

all of the Commission’s work on elder abuse, 

including many federal grant projects for the 

Department of Justice and the Department of 

Health and Human Services. She is the author or 

a co-author of numerous publications on power 

of attorney abuse and elder abuse. Ms. Stiegel 

began her career with the Senior Advocacy Unit 

of Bay Area Legal Services in Tampa, Florida, 

after graduating from George Washington 

University Law School.
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Aaron Tax 

Aaron Tax is the Director of Federal 

Government Relations for Services & Advocacy 

for GLBT Elders (SAGE), where he advocates 

for GLBT-inclusive federal aging policies. SAGE 

is a member of the Diverse Elders Coalition. 

Previously, Mr. Tax served as the Legal Director 

at Servicemembers Legal Defense Network 

(SLDN), the leading organization challenging 

“Don’t Ask, Don’t Tell.” Prior to joining SLDN, 

Aaron worked for the Department of the Army 

in the Office of Equal Employment Opportunity 

and Civil Rights, including two years as a 

Presidential Management Fellow. Mr. Tax is an 

honors graduate of Cornell University and the 

George Washington University Law School.

Andrew P. Tuck, Ph.D.

Andy Tuck is a founding partner of Applied 

Research & Consulting LLC and helps business, 

government, and non-profit decision-makers 

manage marketing and communication 

campaigns. Previously, Dr. Tuck headed Bozell 

Worldwide’s strategic planning and research 

divisions, and served as Managing Director with 

The Sawyer/Miller Group, where he developed 

marketing and communications campaigns for a 

wide range of political candidates, government 

agencies and senior corporate managers. A 

former professor of philosophy and religion, 

he has taught at several universities, including 

Princeton and Columbia. Educated at Amherst 

College, Harvard University, and Princeton 

University, he holds a doctorate in philosophy 

from Princeton as well as advanced degrees in 

related fields.

Erin Van der Bellen

Erin Van der Bellen is WUSA9’s Investigative 

Producer in Washington, DC. Before joining 

WUSA9, she worked for two decades with Liz 

Crenshaw in the NBC4 Consumer Unit. Prior 

to joining NBC4, she worked with Investigative 

Reporter Lea Thompson at Dateline 

NBC. While at Dateline, Van der Bellen won the 

1998 Tom Renner award for Crime Reporting. 

Van der Bellen has produced stories on work-athome scams, payday loans problems, dangerous 

products, identity theft and the secrets of debit 

cards. She’s investigated and uncovered racial 

discrimination within the DC Taxi Cab systems, 

exposed illegal towing issues and exposed 

dangerous conditions in area restaurants. Van 

der Bellen is from Louisiana, graduated from 

the Louisiana State University Manship School 

of Journalism, and has a minor is psychology.

Neal Walters 

Neal Walters is a Policy Research Senior 

Analyst on the Consumer and State Affairs 

Team at the AARP Public Policy Institute. Mr. 

Walters conducts policy research and analysis on 

issues that affect the financial security of older 

persons. He has written a number of reports on 

matters relating to financial information privacy 

and identity theft.
Federal Trade Commission | ftc.gov

Sarah Wells 

Sarah Wells is the Executive Director of 

the Consumer Voice, where she directs the 

operations of the organization, leads fundraising 

and strategic planning, and advocates for longterm care consumers. Ms. Wells came to the 

Consumer Voice after nearly a decade at Women 

In Government (WIG), a national, nonprofit 

organization providing public policy education 

for women state legislators, where she served 

as Vice President. While at WIG, Ms. Wells 

received her master’s degree in Public Policy 

and Women’s Studies from George Washington 

University and her bachelor’s degree from 

American University.