FTC-IV-2

SYSTEM NAME:

Miscellaneous Office Correspondence Tracking System Records--FTC.

SECURITY CLASSIFICATION:

Not applicable.

SYSTEM LOCATION:

Federal Trade Commission, 600 Pennsylvania Avenue, NW., Washington, DC 20580. 

See Appendix III for other locations where records may be maintained or accessed. 

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM: 

Individuals who correspond with individual FTC offices (e.g., members of Congress,

counsel for regulated entities, consumers); FTC staff assigned to or responsible for supervising,

responding or taking other action on correspondence, assignments, or other matters that may also

be tracked in the system. 

CATEGORIES OF RECORDS IN THE SYSTEM:

Name; matter name, number and/or description of the correspondence, assignment, or

other matter; date of receipt or assignment, date of response, action, or other relevant dates; FTC

organization and other internal administrative codes. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

Federal Trade Commission Act, 15 U.S.C. 41 et seq.

PURPOSE(S):

For the Office of the Secretary and certain other offices within the Commission to log

and track the receipt, processing, and response, referral, or other action taken by those offices on

correspondence, assignments or other agency matters for which those offices are responsible in

whole or part; to help manage workloads, anticipate resources needed, and ensure that a response

or other necessary or appropriate action is taken by those offices in a timely and complete

manner; and to maintain records of the offices’ responses or other actions taken on

correspondence, assignments or other matters. (This system encompasses matter tracking

records similar to, but maintained and managed separately from, those in FTC-I-5, Matter

Management System–FTC.) 

ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING

CATEGORIES OF USERS AND THE PURPOSES OF SUCH USES:
When correspondence is referred to the FTC by a member of Congress, official

committee or subcommittee, or other Government entity or official, the FTC may disclose to

such official or authorized staff of such entity or official the status of the FTC’s handling and

processing of such correspondence.

See Appendix I for other ways that the FTC can use and disclose these system records

outside the agency. 

DISCLOSURE TO CONSUMER REPORTING AGENCIES:

None, except as authorized under 5 U.S.C. 552a(b)(12) when trying to collect a claim of

the Government. See Appendix I.

POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING,

AND DISPOSING OF RECORDS IN THE SYSTEM:

STORAGE:

Electronic records and printed reports.

RETRIEVABILITY: 

Name of corresponding or referring individual, and/or of FTC staff with responsibility

for supervising, processing, responding or otherwise handling the correspondence or other

matter. System records may also be retrieved by other system search fields or parameters not

pertaining to an individual (e.g., matter or tracking number, date, FTC organization code). 

SAFEGUARDS:

Access is restricted to agency personnel or contractors whose responsibilities require

access. Paper records are maintained in lockable rooms or file cabinets. Access to electronic

records is controlled by “user ID” and password combination and/or other network access or

security controls (e.g., firewalls). FTC buildings are guarded and monitored by security

personnel, cameras, ID checks, and other physical security measures. 

RETENTION AND DISPOSAL: 

Records are retained and destroyed in accordance with applicable schedules and

procedures issued or approved by the National Archives and Records Administration.

SYSTEM MANAGER(S) AND ADDRESS:

Secretary, Federal Trade Commission, 600 Pennsylvania Ave., NW., Washington, DC

20580. Other 
NOTIFICATION PROCEDURE; RECORD ACCESS PROCEDURES; AND CONTESTING

RECORD PROCEDURES:

See Appendix II. 

RECORD SOURCE CATEGORIES:

FTC staff; incoming and outgoing correspondence; internal memoranda or other FTC

documents.

EXEMPTIONS CLAIMED FOR THE SYSTEM:

None.