BEFORE THE

EUROPEAN COMMISSION

and the

U.S. DEPARTMENT OF TRANSPORTATION

PUBLIC VERSION

Application of

DELTA AIR LINES, INC.

for an allocation of U.S.-London Slots

(Boston-Heathrow and Miami-Heathrow) )

)

)

)

)

)

)

) European Commission

CASE COMP/F-1/39.596 –

AA/BA/IB

DOT-OST-2008-0252

BUSINESS PLAN OF DELTA AIR LINES, INC.

Communications with respect to this document should be addressed to:

Glen Hauenstein

Executive Vice President – Network Planning

& Revenue Management

DELTA AIR LINES, INC.

1040 Delta Boulevard

Atlanta, Georgia 30354

Robert J. Cortelyou

Senior Vice President – Network Planning

Jeff Lobl, Managing Director – International

Network Planning

DELTA AIR LINES, INC.

1030 Delta Boulevard

Atlanta, Georgia 30320 Andrea Fischer Newman

Senior Vice President – Government Affairs

DELTA AIR LINES, INC.

1212 New York Avenue, N.W.

Washington, D.C. 20005

Alexander Van der Bellen

Managing Director – Government Affairs

& Associate General Counsel

Jeff Morgan

Regional Director – Government Affairs

DELTA AIR LINES, INC.

1212 New York Avenue, N.W.

Washington, D.C. 20005

(202) 842-4184

sascha.vanderbellen@delta.com

October 14, 2010BEFORE THE

EUROPEAN COMMISSION

and the

U.S. DEPARTMENT OF TRANSPORTATION

Application of

DELTA AIR LINES, INC.

for an allocation of U.S.-London Slots

(Boston-Heathrow and Miami-Heathrow) )

)

)

)

)

)

)

) European Commission

CASE COMP/F-1/39.596 –

AA/BA/IB

DOT-OST-2008-0252

BUSINESS PLAN OF DELTA AIR LINES, INC.

Introduction

Delta Air Lines, Inc. (“Delta”) is pleased to submit this Business Plan in support of its

application for three pairs of London Heathrow slots – two pairs for Boston service and one

pair for Miami service. London Heathrow is the largest and most important U.S.-

transatlantic market, more than twice the size of U.S.-Paris and U.S.-Frankfurt, the next

largest markets. London is also the leading financial, technology, and business center of

Europe, giving it an outsized importance in terms of time-sensitive business travelers and

corporate accounts.

Delta’s applications in this case are vital to Delta’s and SkyTeam’s effort to provide a

viable competitive challenge to American and Brit ish Airways now that those carriers have

joined forces and will be acting in concert, rather than competing. Delta’s top priority is to

secure two slot pairs for Boston-Heathrow servic e, so it can provide a flexible, competitive

alternative to the six flights offered by the AA/BA alliance. Boston shares important

communities of interest with London in terms of finance, technology, and leading

educational institutions. Delta’s status as the leading U.S. flag international carrier at

Boston gives it the unique ability to effectively challenge American and British Airways.Delta Business Plan

Page 2

Delta would also provide an important new com petitive option for Miami-Heathrow travelers,

which would otherwise see a reduction in competition.

There is strong public support for Delta’s proposals. The Governor of

Massachusetts, Massachusetts Congressional Delegation, Mayor of Boston and Massport

have all expressed their support to the European Commission and the Department of

Transportation. Likewise, Delta’s Miami-Heathrow proposal is supported by the Mayor of

Miami, Governor of Florida, members of its legislature, and the Miami-Dade Aviation

Department. Important local, national and multi-national customers including Fidelity

Investments, Travelers Insurance, Phillips, G eneral Motors, Electrolux, and Carnival Cruise

Lines have written in support of Delta’s proposals. 93 letters of support are attached as

Exhibit 10 to this Business Plan.

Section 1: General company and financial information

Please provide a general presentation of the company, including the company’s:

1. History

Delta is one of the world’s best known and most established airlines. Delta’s history

spans eighty-six years, tracing its roots to a crop-dusting operation founded in Macon,

Georgia in 1924. Delta grew successfully first as a regional carrier, then as a national

airline, and entered the transatlantic marketplace in 1978 with nonstop service between

Atlanta and London’s Gatwick airport. In 2008, Delta merged with Northwest Airlines,

creating what was at the time the world’s largest airline. A detailed timeline of Delta’s history

through the decades is provided at Exhibit 1.

Delta has a large and successful transatlantic operation; however, Delta’s efforts to

compete in the U.S.-London marketplace have been frustrated by the inability to obtain a

sufficient number of Heathrow slots at commercially viable times at commercially reasonable

rates. Today, Delta and its SkyTeam transatlantic partners hold only 5 percent of Heathrow

slots, compared to 47 percent for the oneworld immunized group and 25 percent for the StarDelta Business Plan

Page 3

immunized group. The award of slots requested in this proceeding would significantly

enhance Delta’s ability to compete against the larger incumbent alliance carriers operating

at Heathrow.

2. Legal status

Delta is incorporated in the U.S. State of Delaware and has its headquarters in

Atlanta, Georgia, USA. Delta is a citizen of the United States within the meaning of the

United States federal transportation code. 49 U.S.C. 40102(a)(15). The U.S. Department of

Transportation has determined that Delta is a United States citizen in that its president, twothirds or more of its board of directors and other managing officers are citizens of the United

States, and that at least 75 percent of its voting stock is owned or controlled by United

States citizens.

3. List and a description of its shareholders

Delta is publicly traded company listed on the New York Stock exchange and trading

under the symbol “DAL.” A list of Delta’s top 25 shareholders, who collectively hold more

than 70% of Delta’s outstanding shares, is provided at Exhibit 2.

4. The two most recent yearly audited financial reports as well as the most recent

(unaudited) interim financial statements

A copy of Delta’s annual report (Form 10-K) for the fiscal year ended December 31, 2008 is

provided at:

http://www.annualreports.com/HostedData/AnnualReports/PDFArchive/dal2008.pdf

A copy of Delta’s annual report (Form 10-K) for the fiscal year ended December 31, 2009 is

provided at:

http://images.delta.com.edgesuite.net/delta/pdfs/annual_reports/2009_10K.pdfDelta Business Plan

Page 4

A copy of Delta’s 2010 year to date interim financial statements are available as part of

Delta’s quarterly report (Form 10-Q) for the period ended June 30, 2010, which is provided

at:

http://services.corporateir.net/SEC/Document.Service?id=P3Vy bD1odHRwOi8vaXIuaW50Lndlc3RsYXdidXNpbmVz

cy5jb20vZG9jdW1lbnQvdjEvMDAwMDk1MDEyM y0xMC0wNzA0MjQvZG9jL0RlbHRhQWlyT

GluZXNfMTBRXzIwMTAwNzMwLnBkZiZ0eXBl PTImZm49RGVsdGFBaXJMaW5lc18xMFFf

MjAxMDA3MzAucGRm

5. Current and planned access to capital

As of June 30, 2010, Delta had $6.0 billion in unrestricted liquidity, including $4.4

billion in cash and $1.6 billion in undrawn revolving credit facilities. During the June 2010

quarter, Delta prepaid a $914 million revolving credit facility, which is now fully undrawn and

available for future cash needs. Delta expects to end the September 2010 quarter with $5.6

billion of unrestricted liquidity.

6. Details of air operating certificate and operating/ security licenses in Europe and the

United States of America

A copy of Delta’s Air Carrier Certificate issued by the U.S. Federal Aviation

Administration is provided at Exhibit 3. A copy of Delta’s economic authority to serve the

United Kingdom issued by the U.S. Department of Transportation is provided at Exhibit 4.

A copy of Delta’s most recent seasonal operating permit issued by the United Kingdom’s

Department for Transport is provided at Exhibit 5.

Section 2: Network, fleet and alliances

Please provide an overview of:

1. Your current network;

Delta has an extensive global network. Delta offers service to 358 destinations in 66

countries on six continents. Delta has hubs in Atlanta, Cincinnati, Detroit, Memphis,

Minneapolis-St. Paul, New York-JFK, Salt Lake City, and Tokyo-Narita. Delta serves 31

airports in Europe, including Heathrow. From Heathrow, effective with the Winter 2010/2011

schedule, Delta will operate 7 daily flights as follows: New York-JFK (3 daily), Atlanta (1Delta Business Plan

Page 5

daily, 1 four times per week), Detroit (1 daily, 1 three times per week), and Minneapolis/St.

Paul (1 daily).

2. Planned development of the network;

Delta plans to continue expanding its international network. The lack of effective

Heathrow access to compete on par with the oneworld and Star carriers is a critical gap and

top strategic priority. Delta also continues to grow its U.S.-Africa and U.S.-Asia network

with new flights planned for 2011.Delta Business Plan

Page 6

3. Current fleet;

The table below shows Delta’s fleet plan as of the end of 2010:

2010

B747-400 16

B777-200LR 10

B777-200ER 8

A330-300 21

A330-200 11

B767-400ER 21

B767-300ER 57

B757-200ER 25

TOTAL 169

B767-300 14

B757-300 16

B757-200 138

B737-800 73

B737-700 10

MD-90 19

MD-88 117

A320 69

A319 57

DC9-50 34

DC9-40

-

TOTAL 547

MAINLINE 716

76-Seater 153

65-Seater 70

50-Seater 384

Saab 340 26

TOTAL 633

SYSTEM 1,349

2010

767-300ER (2)

767-300 (7)

757-200 (11)

TOTAL (20) Fleet TypeDomesticRegional

Aircraft In Storage at Year-End 2010 Active Aircraft at Year-End 2010

Fleet TypeTransoceanic

4. Fleet plans (including planned aircraft orders and retirements)

Delta has a conservative but flexible plan to acquire new and used aircraft as

necessary to meet market needs. Aircraft for the Heathrow services that Delta has for

applied in this proceeding would be operated with aircraft already in its fleet.Delta Business Plan

Page 7

5. For the routes and each rotation you are requesting slots for, explain how you plan to

acquire aircraft (e.g. transfer from other route, from current spares/stored aircraft, lease,

etc).

Delta has 57 Boeing 767-300ER aircraft in its active fleet. [Confidential]

[End Confidential]

6. Summary of current and planned alliances, codeshares and other commercial

agreements

Delta is a founding member of the SkyTeam global alliance. Delta’s partners in

SkyTeam are:

• Air France/KLM

• Alitalia

• Aeroflot

• Aeromexico

• Air Europa

• China Southern Airlines

• Czech Airlines

• Kenya Airways

• Korean Air

• TAROM and

• Vietnam Airlines.

The SkyTeam carriers collectively offer 13,000 daily flights to 898 destinations in 169

countries. China Eastern Airlines and China Airlines have committed to join SkyTeam and

are expected to officially become members in 2011. Delta also has marketing relationships

(codeshare and/or frequent flyer agreements) with the following airlines that are not

members of SkyTeam: Air Tahiti Nui, Alaska Ai rlines/Horizon Air, Avianca, GOL, Hawaiian

Airlines, Jet Airways, Kingfisher, Malaysia Airlines, Olympic Air, Royal Air Maroc, and V

Australia/Virgin Blue Group.Delta Business Plan

Page 8

Section 3: Operational information

Please provide an overview of:

1. Your plans for ground operations at each end of each route applied for

Heathrow

Delta will rely on its existing Heathrow ground operations vendors to support the new

flights. [Confidential]

[End Confidential]

Boston

Ground handling will be by the Delta staff and supported by the catering, fueling,

cleaning and security vendors that we currently utilize for Delta’s two daily BostonAmsterdam flights.

Miami

Ground handling will be by the Delta staff and supported by Delta’s current catering,

fueling, cleaning, and ramp and security vendors.

2. Please confirm you have sufficient crew and your current crew agreements don’t conflict

with operating any of the routes

Delta confirms that it has sufficient crew and its crew agreements provide no

obstacle to operating any of the routes for which it has applied. Notably, the Delta Master

Executive Council of the Air Line Pilots Associ ation (ALPA) has expressed its strong support

for Delta’s application.

3. Please describe your engineering arrangements for aircraft at each end of the route, for

each route applied for

Heathrow

At Heathrow, Delta has a maintenance staff of 27 employees that will provide

technical support for the proposed flights. In addition, Delta operates two stores facilities inDelta Business Plan

Page 9

support of its Heathrow operations: 1) an on-airport, line store/workshop and 2) an off-airport

main stores facility (2,500 square feet, loca ted approximately 2 miles from Heathrow).

Boston

Delta will rely on its in-house maintenance staff at Boston to support the new

Heathrow flights. For heavy maintenance, the aircraft will be routed behind Boston to

Delta’s B-767 maintenance facilities. Delta is a well qualified and highly experienced

operator, and anticipates no difficulties with the maintenance or engineering requirements

for these flights.

Miami

Delta will rely on its local in-house maintenance staff to support the new flight. For

heavy maintenance, the aircraft will be routed behind Miami to Delta’s B-767 maintenance

facilities. Delta is a well qualified and highly experienced operator, and anticipates no

difficulties with the maintenance or engineering requirements for this flight.

4. Please provide details of catering and any other suppliers at each end of the route, for

each route applied for

Heathrow

At Heathrow, Gate Gourmet is Delta’s current catering supplier. Gate Gourmet has

the capacity to handle increased Delta operations at Heathrow.

Boston

LSG SkyChefs is Delta’s current catering supplier at Boston. LSG SkyChefs has the

capacity to handle increased Delta operations at Boston.

Miami

LSG SkyChefs is Delta’s current catering supplier at Miami. LSG SkyChefs has the

capacity to handle increased Delta operations at Miami.Delta Business Plan

Page 10

Section 4: Conditions and preferences

If you have applied for more than one city pair or more than one daily frequency, please

specify whether you would still wish to be awarded slots for some of the services if you were

not awarded slots for all of them.

Delta has applied for slots for two daily Boston-Heathrow flights and one daily MiamiHeathrow flight. In the event Delta is not awarded slots for all of these services, Delta still

wishes to be awarded slots for any/all of the other services for which it has applied.

Delta reiterates that Boston-Heathrow is its top priority. Boston is a major

international business market where Delta is uniquely qualified to provide effective

competition to the American/British Airways imm unized alliance. Delta’s substantial existing

operation and large customer base make it a strong challenger on the London-Boston route.

In addition, Delta will have the full marketing support of SkyTeam including Air France/KLM,

Alitalia and CSA, which will enhance competitiveness for London point of sale customers.

For any city pair(s) for which you have requested more than one daily frequency, please

specify which slot times you would prefer if you were only awarded one frequency.

Delta has applied for two daily frequencies on the Boston-Heathrow route.

Awarding Delta both frequencies will provide the strongest competition to American and

British Airways, who combined offer six daily flights on the Boston-Heathrow route.

However, if Delta were awarded only one daily frequency on the Boston-Heathrow route,

Delta’s slot preferences are as follows:

Summer season, in local time:

Depart BOS 1900 Arrive LHR 0645 (next day)

Depart LHR 1030 Arrive BOS 1325

Winter season, in local time:

Depart BOS 1855 Arrive LHR 0645 (next day)

Depart LHR 1030 Arrive BOS 1345Delta Business Plan

Page 11

If your application is dependent on external factors (such as delivery of new aircraft) please

explain and specify your contingency arrangements when aircraft are on a technical or the

initial aircraft delivery has been delayed.

Delta’s application is not dependent on external factors. As noted in Section 2.5

above, the services for which we have applied would be operated using aircraft that are on

hand and available in our current fleet. Delta’s 767-300ER fleet operates with high dispatch

reliability. In the rare case of a mechanical cancellation, Delta has the flexibility to reroute

passengers on one of its other Heathrow-U.S. operations and/or via its alliance partners’

Heathrow services.

Section 5: Business plans for the identified city pair(s)

If you have applied for more than one city pair, please provide the information in this section

for each of the city pairs.

Please provide an overview of your business plan for each of the routes. This should include

a summary of:

1. Strategic rationale of the planned operations on the route(s) where slots are requested

(including the fit in your current network);

An expanded Heathrow presence is a top strategic priority for Delta. London is the

largest and most important transatlantic market from the United States, and Delta is

significantly under-represented in this market (relative to its overall transatlantic presence)

due to the lack of available slots at commercially viable times at commercially reasonable

rates.

Boston-Heathrow is a natural fit with Delta’s network, given its strong domestic and

international presence at Boston. Delta has a substantial domestic network from Boston

and is the only U.S. flag carrier besides Am erican operating transatlantic service from

Boston.

Delta is also well positioned to provide Miami-Heathrow service. Delta is a strong

player in South Florida, and is the number tw o carrier at Miami, behind American. Delta’s

Latin America SkyTeam and codeshare partners intersect with Delta’s proposed new serviceDelta Business Plan

Page 12

at Miami and will provide additional marketing support for the flight in competition with

American’s services in important beyond markets.

2. Proposed schedule (separately for each IATA Summer and Winter Season);

Delta’s proposed schedules are provided below. All flights would operate daily with

Boeing 767-300ER aircraft.

Boston-Heathrow #1 (Preferred time channel)

Summer season, in local time:

Depart BOS 1900 Arrive LHR 0645 (next day)

Depart LHR 1030 Arrive BOS 1325

Winter season, in local time:

Depart BOS 1855 Arrive LHR 0645 (next day)

Depart LHR 1030 Arrive BOS 1345

Boston-Heathrow #2 (Alternative time channel)

Summer season, in local time:

Depart BOS 2150 Arrive LHR 0935 (next day)

Depart LHR 1330 Arrive BOS 1625

Winter season, in local time:

Depart BOS 2145 Arrive LHR 0935 (next day)

Depart LHR 1330 Arrive BOS 1645

Miami-Heathrow

Summer season, in local time:

Depart MIA 1730 Arrive LHR 0730 (next day)

Depart LHR 1020 Arrive MIA 1525

Winter season, in local time:

Depart MIA 1810 Arrive LHR 0750 (next day)

Depart LHR 1020 Arrive MIA 1610Delta Business Plan

Page 13

3. Service level in each class;

Delta’s 767-300ER aircraft are equipped with two classes of service, BusinessElite

(34 or 35 seats 1 ) and economy class (181 seats).

BusinessElite Cabin Features :

Sleep

Comfortable sleeper seats 2 provide 60 inches of pitch and 160 degrees of recline. A full-size

pillow, oversized quilted duvet and an amenity kit featuring premium products is also

provided.

Entertainment

An extensive library of up to 250 movies, 150 TV programs, 100 hours of premium

programming from HBO and Showtime, video games, 4,000 songs and kid-friendly options

are available via each customer's personal video screen. A universal electrical outlet that

accepts U.S. and most international plugs, and USB power port are available at every seat.

Noise canceling headsets add to the entertainment experience.

Fine Dining

BusinessElite features a five-course gourmet dining featuring entrées from renowned chef

Michelle Bernstein and wine pairings by Master Sommelier Andrea Robinson. A selection of

premium snacks, beers, spirits and specialty cocktails are also available throughout the

flight.

1 Delta has Boeing 767-300ERs in both 35-seat and 34-seat BusinessElite configurations.

Boston-Heathrow was forecasted with a 34-seat BusinessElite configuration and MiamiHeathrow was forecasted with a 35-seat BusinessElite configuration. Both configurations

have 181 seats in economy class.

2 Delta is the process of upgrading its international wide-body fleet with flat-bed seats and

will be modifying 21 B767-300/400ER and eight B777-200ER aircraft between Oct. 2010

and May 2011. Boston-Heathrow is a high-priority market and Delta expects to offer flat-bed

seats if selected to begin Boston-Heathrow service in summer 2011. Delta will introduce its

flat-bed product to the Miami-Heathrow market as aircraft upgrades are completed.Delta Business Plan

Page 14

Airport/Lounge Experience

Customers traveling in BusinessElite have acce ss to Delta’s Sky Priority service which

includes exclusive check-in areas, expedited se curity lanes, priority boarding and priority

baggage service. Customers also enjoy complimentary access to Delta's Sky Club on the

day of their flight.

Economy Cabin Features :

The economy cabin of select B767-300ERs features a personal entertainment system at

every seat. Delta is in the process of upgrading its B767-300ER fleet with new nextgeneration seats that offer more personal space and Audio-Video On Demand (AVOD) at

every seat in the economy cabin. A choice of complimentary hot entrées, snacks, beer and

wine will be offered to all customers seated in economy class.

[Confidential]

[End Confidential]

4. Overview of pricing structure by class;

Delta’s transatlantic fares are highly com petitive and are driven by the dynamics of

the marketplace. Together, Delta and SkyTeam offer a high quality international alliance

product, which is most directly competitive to the American/British Airways oneworld offering

on the subject routes. While fares can and do change often based on market conditions,Delta Business Plan

Page 15

the tables below provide representative Delta roundtrip fare ranges for the Boston-Heathrow

and Miami-Heathrow markets by Point-of-S ale (POS), by fare type, by season:

[Confidential]

[End Confidential]Delta Business Plan

Page 16

5. Approach to marketing and promotion;

Delta has successfully launched numerous new international services in the last

several years, specifically including six new U.S.-Heathrow flights now operating between

New York, Atlanta, Detroit, and Minneapolis/St. Paul to London. Delta will employ a

comprehensive and multi-faceted approach to marketing and promoting its Heathrow

services that draws from Delta’s experience marketing and promoting its existing Heathrow

flights. Highlights of Delta’s marketing plan include:

 Promote flights through print and online advertising targeted to London, Boston, and

Miami markets.

 Conduct marketing campaigns in London including Delta branded taxis, panel

advertising in train stations such as Paddington, and advertising in the business press.

 Promotional email campaigns targeted to members of Delta’s SkyMiles frequent flyer

program. Bonus SkyMiles will be offered for travel on the new routes on an introductory

basis in both economy and business class.

 Promote flights through in-airport advertising (banners, flyers, etc.) at Heathrow, Boston,

and Miami airports.

 Include flights in Delta’s 2011 national advertising campaign promoting Delta’s entire

U.S.-Heathrow network.

 Promote flights through inflight video advertising on Delta’s video equipped mainline

fleet.

 Promote flights in Sky magazine, Delta’s in flight magazine.

Delta will also promote the new services to t he travel agent community in the following ways:

 Provide product training sessions to agencies with emphasis on new services.

 Conduct nationwide sales blitz directed at targeted agencies.

 Place advertorials in agency newsletters, brochures, and clients’ magazines.

 Offer sales incentives to main leisure agencies and travel management companies.Delta Business Plan

Page 17

6. Airport facilities that would be used (e.g. which terminals, ground handlers, business

lounges, catering, etc you would use);

Heathrow

Delta’s current Heathrow flights operate through Terminal 4. Delta’s proposed

Heathrow flights would also operate through Terminal 4. [Confidential]

[End Confidential]

With respect to check-in facilities, there is additional capacity available to manage

the additional flights within Delta’s current allocation. Self-service kiosks will play an

important role in supporting Delta’s allocation of check-in desks.

With respect to business lounges, there is a dedicated SkyTeam lounge in Terminal

4, which has capacity for all SkyTeam operations in Terminal 4, including for three additional

Delta flights. See Exhibit 6.Delta Business Plan

Page 18

With respect to ground handling/catering, please see Delta’s responses to Section 3,

Questions 1 and 4.

Boston

Delta’s Boston-Heathrow flights would depart from one of the 14 gates that Delta

currently uses in Boston’s Terminal A. The flights would arrive at Boston’s international

terminal (Terminal E) and be towed to terminal A for departure. This arrangement would

mirror the ground operation for Delta’s ex isting Boston-Amsterdam flights.

Delta currently operates up to 80 departures per day from Boston and has sufficient

check-in facilities to accommodate the addition of two Boston-Heathrow flights.

Delta has a Sky Club lounge in Boston’s Terminal A that will be available to

passengers on the Boston-Heathrow flights. The Boston Sky Club features complimentary

Wi-Fi, satellite TV, magazines and newspapers, a fully stocked bar, and complementary

snacks and beverages. See Exhibit 7.

With respect to ground handling/catering, please see Delta’s responses to Section 3,

Questions 1 and 4.

Miami

Delta’s Miami-Heathrow flight would operate in and out of the one of the 6 gates that

Delta currently uses in Miami’s Concourse H. Delta’s facility in Concourse H has access to

both customs and immigrations processing. Delta’s SkyTeam partners Air France and

Alitalia currently operate international flights both into and out of Concourse H in Miami.

Delta currently operates up to 28 departures per day from Miami and has sufficient

check-in facilities to accommodate the addition of a Miami-Heathrow flight.

Delta has a newly renovated Sky Club lounge in Miami’s Concourse H that will be

available to passengers on the Miami-Heathrow flight. The Miami Sky Club features

complimentary Wi-Fi, personal work stations, and conference rooms. Other amenitiesDelta Business Plan

Page 19

include a shower suite, satellite TV, a luggage room, and complimentary snacks and

beverages. See Exhibit 8.

With respect to ground handling/catering, please see Delta’s responses to Section 3,

Questions 1 and 4.

7. Expected or planned cooperation with another airline for the operations on the route(s)

where slots are requested (e.g. planned code-share agreements, joint ventures, etc.);

All Delta operated U.S.-Heathrow flight are part of the SkyTeam transatlantic venture

which is comprised of Delta, Air France, KLM, and Alitalia. All Delta operated U.S.-

Heathrow services display KLM’s “KL” marketing designator code. Delta’s proposed

Heathrow flights would be part of this joint venture and would display KLM’s code.

8. Whether you plan to request Fare Combinability, Special Prorate and/or Frequent Flyer

Programme agreements with the Parties (British Airways, American Airlines and Iberia) as

defined in the Commitments (sections 2, 3 and 4), and the proposed scope of these

agreements.

[Confidential]

[End Confidential]

Section 6: Financial and operational data for the identified city pair(s)

Please list revenues and costs in constant prices, and state the price terms and currency

they are in. Figures may be provided in either pounds sterling, US dollars, or Euros.

Please complete all of the tables. If you have applied for more than one city pair, please

provide the information in this section for each of the city pairs. If you have applied for more

than one daily service on any city pair(s), pleas e explain how your approach to operating the

service, and expected cost/revenue, would differ depending on whether you were awarded

one or more daily services, or if they would differ between the services. If there are any

significant differences (e.g. aircraft type) please provide the tables separately.Delta Business Plan

Page 20

When providing operational data (flights, seats, etc) please provide total figures covering

both directions (so a flight LHR-BOS-LHR would be two flights).

Please provide supporting evidence in greater detail where required to justify the

assumptions provided including:

· financial projections for the expected traffic, revenues and costs

· number of flight crew and cabin crew per service;

· for connecting passengers, how you have allocated revenue to the service concerned;

· what taxes, if any, are included in the revenue and cost figures (e.g. UK air passenger

duty);

· fuel price; and

· exchange rates.

The Commitments require that, at a minimum, information should be provided for two IATA

seasons. However, as Monitoring Trustee we request a further two years data to help you

demonstrate the long term viability of, and plans for, the service.

[Confidential]

[End Confidential]Delta Business Plan

Page 21

Conclusion

Delta appreciates the opportunity to submit this information concerning its BostonHeathrow and Miami-Heathrow services. We st and ready to provide any further information

that may assist the decision makers in reaching a positive decision on these slot requests.

Respectfully submitted,

_________________________________ Alexander Van der Bellen

Managing Director, Government Affairs

& Associate General Counsel

DELTA AIR LINES, INC.Exhibit 1

Page 1

Delta Through the Decades

1920s - Delta begins crop dusting and flying mail

1924 The Huff Daland Dusters crop-dusting operation, which formed the roots for

Delta, founded in Macon, Ga. This was the first commercial agricultural flying company

in existence.

1925 Huff Daland Duster's headquarters moves to Monroe, La. Huff Daland's 18

planes are the largest privately owned fleet in the world. Operations range south to

Florida, north to Arkansas, and west to California and Mexico.

1926 Northwest Airways (merged with Delta in 2008) takes to the sky, carrying air mail

from Minneapolis/St. Paul, Minn. to Chicago. Within months, Northwest introduces the

nation’s first closed-cabin commercial airplane—the three-passenger Stinson Detroiter.

1927 Huff Daland extends dusting services to Peru. Operates the first international

mail and passenger route on the west coast of South America (Lima to Paita and Talara)

for Pan Am subsidiary Peruvian Airways in 1928.

1928 C. E. Woolman, the principal founder of Delta Air Lines, leads movement to buy

Huff Daland Dusters. Renamed Delta Air Service for the Mississippi Delta region it

served. D.Y. Smith, President; C.E. Woolman first Vice President.

1929 Delta operates first passenger flights over route stretching from Dallas, Texas to

Jackson, Miss., via Shreveport and Monroe, La. Travel Air S-6000B airplanes carry five

passengers and one pilot.

1930s - Delta begins passenger service

1930 Service begins to Atlanta. Lack of mail contract forces suspension of passenger

service. Company renamed Delta Air Corporation.

1934 Delta receives Air Mail Route 24 from Post Office; resumes passenger service.

Begins operating as Delta Air Lines. Northwest Airways reincorporated under Minnesota

law as Northwest Airlines, Inc.

1935 Delta offers first night service with the Stinson Model A; first Delta aircraft with

two pilots.

1938 Northwest assists Mayo Clinic in developing the first practical aviation oxygen

mask, making possible high-altitude flying over the Rocky Mountains.

1940s - Delta goes to war and officially becomes Delta Air Lines, Inc.

1940 Douglas DC-2 and DC-3 service introduced. Flight attendants, called

"stewardesses," added to flight crews.

1941 Delta headquarters moves from Monroe to Atlanta.

1942 Delta contributes to the war effort. Modifies 1,000+ aircraft, over-hauls

engines/instruments, trains Army pilots and mechanics.

1944 First converted DC-3 cargo ship, Delta No. 43.

1945 Official corporate name becomes Delta Air Lines, Inc. Company recognized by

National Safety Council for more than 300 million passenger miles and 10 years of flight

without a passenger or crew fatality. C. E. Woolman is President and General Manger.

Delta is the first airline to fly living vegetable plants (160,000 tomato plants).

1946 Delta starts regularly scheduled cargo service. The one-millionth passenger

boards. First airline with nonstop Chicago-Miami flights.Exhibit 1

Page 2

1947 Delta's fleet totals 644 available seats. Receives National Safety Award for more

than one-half billion passenger miles without a fatality. Northwest Orient pioneers the

“Great Circle Route” to Asia with service from the United States to Tokyo, Seoul,

Shanghai and Manila.

1948 First U.S. interchange service with TWA personnel flying Delta planes from

Cincinnati to Detroit and Delta crews flying TWA ships south to Atlanta, Miami and

Dallas.

1949 Delta’s first coach service starts: discounted-fare night flights between Chicago

and Miami.

1950s - Delta expands internationally, pioneers the hub and spoke

1951 Northwest Airlines selected by Japan Air Lines (JAL) to handle flight operations

for the company as it established operations in post-war Japan.

1953 Chicago and Southern Air Lines merger brings Delta its first international routes

(to the Caribbean and Caracas). Airline called Delta-C&S for the next two years.

1955 Delta pioneers the use of the hub and spoke system. Scheduled airplanes bring

passengers to a hub airport where travelers connected to other Delta flights. Delta wins

Atlanta to New York route.

1956 Radar installed in noses of all Delta aircraft.

1959 Delta is first airline to launch Douglas DC-8 jet service. The red, white, and blue

triangle "widget" becomes Delta's logo resembling the swept -wing appearance of a jet.

1960s - Delta enters the computer and jet age

1960 First airline to launch Convair 880 jet service.

1961 Flies first nonstop service from Atlanta to Los Angeles. Delta links California and

the Caribbean with first jet service from California to Montego Bay and Caracas. Delta

receives National Safety Award for flying more than 11 billion passenger miles without a

fatality.

1962 Delta activates the electronic SABRE system for "instant" reservations. A Delta

DC-8 is the first commercial plane to fly Los Angeles-Atlanta in less than 3 hours

(02:57:11). Northwest becomes the first airline to provide wind shear forecasts to warn of

sudden changes in wind direction.

1964 The Deltamatic reservation system starts with IBM 7074 computers.

1965 Delta becomes first airline to launch Douglas DC-9 service.

1966 Delta founder C.E. Woolman dies. Charles H. Dolson becomes Delta's second

CEO. Crop-dusting division ceases operati ons. Delta is first with Lockheed L-100

Hercules cargo service.

1968 A reconditioned 1925 Huff Daland Duster given to the Smithsonian Institution as

a memorial to C. E. Woolman, Delta founder.

1970s - Delta celebrates 50 years going strong

1970 Delta has an all-jet passenger airplane fleet. Boeing 747 service begins.

Northwest offers the first Boeing 747 trans-Pacific service from four major U.S. gateways

– Seattle, San Francisco, Los Angeles and Honolulu.

1971 W.T. Beebe becomes Chairman and CEO. Delta Dash (cargo service for small

packages) begins.Exhibit 1

Page 3

1972 Northeast Airlines merges with Delta. Delta becomes a major carrier in New York

and Boston, with direct routes from New York and New England to Florida. Delta begins

operating the Boeing 727.

1973 L-1011 TriStar service introduced.

1975 First airline to offer its own air express service, a new high priority, guaranteed

cargo service called Delta Air Express.

1978 The Airline Deregulation Act passes. Delta begins trans-Atlantic service: Atlanta

to London. David C. Garrett becomes CEO.

1979 Delta celebrates its 50th year of service; begins flights to Frankfurt, West

Germany. Delta is the first airline in the world to board one million passengers in one city

in one month (Atlanta in the month of August).

1980s - Delta expands services and routes

1980 Development of computer reservat ions systems (CRS) in the early 1980s.

1981 Delta launches Frequent Flyer Program (changed to SkyMiles in 1995).

1982 After Delta suffers financial losses, employees raise $30 million in payroll

deductions to purchase the first Boeing 767, named "The Spirit of Delta."

1984 Delta strengthens ties to regional airline partners through its Delta Connection

program. Delta begins service to Hawaii.

1986 Northwest purchases Republic Airlines expanding Northwest’s workforce

overnight from 17,000 to more than 33,000. Northwest becomes the major hub airline at

Detroit, Minneapolis-St. Paul and Memphis.

1987 Western Airlines merges with Delta; becomes the fourth largest U.S. carrier and

fifth largest world carrier. Delta's first trans-Pacific service begins: Atlanta to Portland,

Oregon, to Tokyo. Ronald W. Allen becomes Chairman and CEO.

1988 Delta opens operations in Asia.

1990s - Delta purchases Pan Am and becomes a global carrier

1990 Delta is the first airline to offer MD-11 jet service in the U.S. Delta, Northwest

Airlines, and TWA combine reservation systems, forming WORLDSPAN Travel

Information Services. Delta and 23 civilian airl ines participate in the Civil Reserve Air

Fleet (CRAF) during Desert Storm/Desert Shield from 1990-1991, carrying passengers

and military cargo.

1991 Delta purchases substantially all of Pan Am's trans-Atlantic routes and the Pan

Am Shuttle, making this the largest acquisition of flights in airline history. Delta becomes

a global carrier. Northwest and KLM Royal Dutch Airlines launch their first joint service

with twice-weekly flights between Minneapolis -St. Paul and Amsterdam.

1994 Delta returns to profitability in fourth quarter, fiscal year 1995.

1995 "The Spirit of Delta" is rededicated and repainted in Olympic color scheme. Delta

named the official airline of the 1996 Centennial Olympic Games. Received J.D. Power

Award for best among major carriers for long and short haul flights. Delta is the first U.S.

carrier to voluntarily ban smoking on all flights.

1996 Delta unveils the "Centennial Spirit," a new MD-11 jet painted in an Olympic

design; transports the Olympic Flame from Athens, Greece, to Los Angeles for 1996

Olympic Games in Atlanta. Customers can make reservations and purchase tickets via

Delta's Web site, SkyLinks. Delta starts low-fare airline Delta Express, with service from

Orlando, Fla. Northwest launches the first nonstop route between the U.S. and China

with flights between Detroit and Beijing.Exhibit 1

Page 4

1997 Leo F. Mullin is named President and CEO. Delta is the first airline to board more

than 100 million passengers in a year. Begins expansion of U.S.-Latin America routes.

Introduction of new aircraft livery. Delta purchases the Boeing 777.

1998 Delta and SwissCargo forge the first international cargo alliance. Delta is the first

airline to install automatic defibrillators on board all of its aircraft. First and business

classes on international flights become a single section of luxury seats called

BusinessElite®.

1999 Air Transport World magazine named Delta its global Airline of the Year for 1998.

Aviation Week And Space Technology magazine named Delta 1999's Best Managed

Major Airline.

2000s - Delta launches SkyTeam, merges with Northwest

2000 Launched SkyTeam, a global alliance, partnering Delta with AeroMexico, Air

France and Korean Air. Places the industry's largest order of regional jets (500).

Introduces new aircraft livery and a contemporary "widget" logo. Launches delta.com

Web site, replacing “SkyLinks.” Carries 120 million passengers. Northwest becomes the

first major airline to offer an Internet check-in program through its Web site.

2001 U.S. airspace closed for two days after terrorist attacks on Sept. 11th. Delta

posts first financial loss in six years. Delta carries Olympic Flame from Athens, Greece,

to Atlanta for 2002 Olympic Torch Relay to Salt Lake City, Utah.

2002 Delta sponsors the 2002 Olympic Winter Games at its Salt Lake City hub.

Technology advances bring convenience to cu stomers through kiosks at check-in,

expanded gate information systems and virtual check-in on delta.com. Delta, Air France,

Alitalia and CSA Czech Airlines granted antitrust immunity for trans-Atlantic scheduling

and pricing.

2003 Delta launches Song®, a unique low-cost subsidiary airline. Delta leads the

industry with a new model for passenger check-in: lobby redesign, expanded kiosk use,

the introduction of Delta Direct phone banks, lobby assist agents, and new signs and

processes to improve traffic flow. Delt a implements the largest domestic codeshare

alliance with Continental and Northwest. Delta is the first U.S. airline to offer prerecorded

audio flight information at the gate.

2004 Gerald Grinstein becomes Delta's seventh CEO. Delta celebrates 75 years of

passenger service; returns to traditional "widget" logo. Delta continues work toward

financial viability. Customer service and ramp operations efficiency enhanced with a new

automated load instruction system for baggage, cargo and mail; expansion of touchscreen computers with real-time flight and gate information on baggage transfer tugs;

and staggered zone system for aircraft boarding. Northwest and Continental join Delta

as full members of SkyTeam alliance.

2005 "Operation Clockwork" is the largest single-day schedule redesign in aviation

history. Changes at Atlanta and Dallas/Ft. Worth restructure more than 51 percent of

Delta’s network for better on-time departures, reduced airport congestion and free up

aircraft for Delta's expanding route system. On Sept. 14, Delta files for reorganization

under Chapter 11 of the U.S. Bankruptcy Code. Northwest Airlines files for bankruptcy

on the same day. In late November, Delta starts one of the largest one-month

expansions in its history with service on seven new Latin American and Caribbean

routes.

2006 Service to more destinations than any global airline with 124 new nonstop routes

and 41 destinations. Delta is National Safety Council's 2006 Occupational Industry

Leader—the first airline recognized. J.D. Po wer Customer Satisfaction Survey ranks

Delta second of the network carriers in overall customer service. Business TravelerExhibit 1

Page 5

readers name Delta "Best Frequent Flyer Program," "Best Airline Web Site" and "Best

Airport Lounge." Song operates its last flight on April 30. Delta announces plan to

transform New York-JFK into a major international hub. The “Spirit of Delta”—a Boeing

767 given to the company by employees in 1982—is retired from scheduled service and

transformed into a museum exhibit at Delta’s headquarters. Delta launches first service

to southern Africa with flights between Atlanta and Johannesburg via Dakar, Senegal.

2007 Richard H. Anderson becomes Delta's eighth CEO. Delta defeats hostile

takeover attempt by US Airways and co mpletes restructuring plan one year ahead of

schedule, emerging from bankruptcy on April 30 and relisting on the New York Stock

Exchange on May 3. Adopts a new three-dimensional red widget logo and aircraft paint

scheme. Led all network carriers in on-time performance for the year. First U.S. airline to

offer customers the opportunity to help offset carbon emissions associated with air

travel. J.D. Power ranks Delta second in customer service among network carriers for

the second consecutive year. Announces trans-Atlantic joint venture with Air France.

Completion of Open Skies agreement between U.S. and European Union allows Delta to

fly to London-Heathrow; service initiated from Atlanta and New York-JFK to Heathrow.

2008 Delta and Northwest merge, creating a global airline with major operations in

every region of the world. Company remains headquartered in Atlanta and called Delta.

Delta grants approximately 15 percent of new company’s stock to employees. Becomes

first U.S. airline to announce onboard Wi-Fi for domestic mainline fleet. Delta adopts

Northwest’s long-standing codeshare and marketing agreement with Alaska Airlines to

increase customer connections across the West Coast.

2009 Delta celebrates 80 years of passenger service. Announces expanded transAtlantic joint venture with Air France-KLM. Becomes the only U.S. airline to serve six

continents with introduction of nonstop flights between Los Angeles and Sydney,

Australia. Completes integration of Northwest WorldPerks frequent flyer program into

SkyMiles, creating the world’s largest loyalty program with more than 74 million

members. Rebrands more than 240 domestic airports with Delta logos, replacing

Northwest.

# CONFIDENTIAL

EXHIBIT 2

# EXHIBIT 3

# EXHIBIT 4O r d e r 2007

- 4

- 27

U N I T E D S T A T E S O F A M E R I C A

D E P A R T M E N T O F T R A N S P O R T A T I O N

O F F I C E O F T H E S E C R E T A R Y

WA S H I N G T O N

, D

. C

.

I s s ue d by t he D e pa r t m e nt o f T r a ns por t a t i on

on t he 17 t h da y of A pr i l

, 2007

S e r ve d: A pr i l 30, 2007

I n t h e M at t e r of B l an k e t O p e n

- S k i e s

R ou t e A u t h or i t y f or :

D e l t a A i r L i n e s , I n c

.

u n d e r a c e r t i f i c at e of p u b l i c

c on ve n i e n c e a n d n e c e s s i t y p u r s u a n t t o

49 U S C 41101 D oc k e t s O S T

- 2007

- 27790

O S T

- 1999

- 6246

O R D E R I S S U I N G C E R T I F I C A T E

S u m m ar y

B y t hi s or de r w e gr a nt D e l t a A i r L i ne s

, I nc

. ( D e l t a) c e r t i f i c a t e a ut hor i t y t o p r ovi de c om bi na t i on

s e r vi c e t o a l l of our f or e i gn a vi a t i on pa r t ne r s t ha t h a ve e nt e r e d i nt o a n ope n

- s ki e s a gr e e m e nt w i t h

t he U ni t e d S t a t e s w he r e t ha t a gr e e m e nt i s be i ng a p pl i e d ( he r e a f t e r “ ope n

- s ki e s pa r t ne r s ” )

. 1

A p p l i c at i on

O n A pr i l 13

, 2007

, D e l t a f i l e d a s uppl e m e nt t o i t s pe ndi ng a ppl i c a t i on f o r c e r t i f i c a t e a ut hor i t y t o

s e r ve

, a m ong ot he r t hi ngs

, ope n

- s ki e s pa r t ne r s o f t he U ni t e d S t a t e s

. 2 B y i t s s uppl e m e nt

, D e l t a

s e e ks bl a nke t ope n

- s ki e s c e r t i f i c a t e a ut hor i t y c om p a r a bl e t o t ha t w hi c h w e a w a r de d t o A m e r i c a n

A i r l i ne s

, I nc

, i n O r de r 2007

- 4

- 2

. 3

1 F o r a d m i n i s t r a t i v e c o n v e n i e n c e p u r p o s e s

, t h e t e r m “ o p e n

- s k i e s p a r t n e r s ” a l s o r e f e r s t o f o r e i g n a v i a t i o n p a r t n e r s t h a t

a r e p a r t i e s t o t h e M u l t i l a t e r a l A g r e e m e n t o n t h e L i b e r a l i z a t i o n o f I n t e r n a t i o n a l A i r T r a n s p o r t a t i o n ( “ M A L I A T ” )

. 2 S e e S u p p l e m e n t # 6 t o A p p l i c a t i o n o f D e l t a A i r L i n e s

, I n c

. , f i l e d A p r i l 1 3

, 2 0 0 7

, i n D o c k e t s O S T

- 2 0 0 7

- 2 7 7 9 0 a n d

O S T

- 1 9 9 9

- 6 2 4 6

. 3 I n i t s i n i t i a l a p p l i c a t i o n

, D e l t a s o u g h t n e w o r a m e n d e d c e r t i f i c a t e a u t

h o r i t y t o p r o v i d e c o m b i n a t i o n s e r v i c e t o

c o u n t r i e s w i t h w h i c h t h e U n i t e d S t a t e s h a d a l r e a d y e n t e r e d i n t o a n o p e n

- s k i e s a g r e e m e n t a s w e l l c o u n t r i e s o p e r a t i n gD e c i s i on

U nde r a s s i gne d a ut hor i t y a nd c ons i s t e nt w i t h ou r s t r e a m l i ni ng a nd bl a nke t ope n

- s ki e s c e r t i f i c a t e

i ni t i a t i ve s

, 4 w e ha ve de c i de d t o gr a nt D e l t a c e r t i f i c a t e a ut hor i t y t o s e r ve a l l ope n

- s ki e s pa r t ne r s ;

t ha t i s

, f or e i gn a vi a t i on pa r t ne r s w i t h w hi c h t he U n i t e d S t a t e s h a s e nt e r e d i nt o a n ope n

- s ki e s

a gr e e m e nt w he r e t ha t a gr e e m e nt i s be i ng a ppl i e d

. 5 6 W e ha ve a l s o de c i de d t o g r a nt t o D e l t a

c e r t i f i c a t e a ut hor i t y t o s e r ve B r une i D a r us s a l a m

, C hi l e

, C ook I s l a nds

, N e w Z e a l a nd, S a m oa

, S i nga por e

, a nd T onga

, e a c h a s i gna t or y t o t he M ul t i l a t e r a l A gr e e m e nt on t he L i be r a l i z a t i on o f

I nt e r na t i ona l A i r T r a ns por t a t i on ( “ M A L I A T ” )

. 7 W e de f e r a c t i on on t he r e m a i nde r o f t he c a r r i e r ’ s

r e que s t s a nd w i l l ha ndl e t he m s e pa r a t e l y. 8 O u r a c t i on he r e e s t a bl i s he s f or t he c a r r i e r a ne w r o ut e

c e r t i f i c a t e

, i n t he f or m a t t a c he d a t A ppe ndi x A

. W e f i nd t ha t gr a nt of t he c e r t i f i c a t e i s c ons i s t e nt

w i t h t he publ i c c onve ni e nc e a nd ne c e s s i t y. W e f i n d f ur t he r t ha t t he pe ndi ng ope n

- s ki e s r e que s t i s

not c ont r ove r s i a l a nd t ha t i t i s a ppr opr i a t e t o g r a nt t he a ut ho r i t y a t i s s ue he r e unde r s i m pl i f i e d

pr oc e dur e s

. 9

W e w i l l a l s o gr a nt t he c a r r i e r bl a nke t a ut hor i t y s uc h t ha t w he n a n a ddi t i ona l f o r e i gn a vi a t i on

pa r t ne r e nt e r s i nt o a n ope n

- s ki e s a gr e e m e nt w i t h t h e U ni t e d S t a t e s

, a nd w he r e t ha t a gr e e m e nt i s

be i ng a ppl i e d, a ut ho r i t y t o s e r ve t ha t ope n

- s ki e s pa r t ne r w i l l a ut om a t i c a l l y be i nc l ude d a s pa r t of

t he c a r r i e r ’ s c e r t i f i c a t e a ut hor i t y w i t hout t he ne e d f or f u

r t he r a c t i on by t he D e pa r t m e nt or t he

c a r r i e r

. W e f i nd t ha t t he a w a r d of s uc h a ut ho r i t y, on a pr os pe c t i ve ba s i s

, w i t h t he e nha nc e d

a dm i ni s t r a t i ve c onve ni e nc e i t w oul d a c c or d t o t he c a r r i e r

, i s c ons i s t e nt w i t h t he publ i c i nt e r e s t

.

u n d e r a l i b e r a l b i l a t e r a l a v i a t i o n r e l a t i o n s h i p w i t h t h e U n i t e d S t a t e s t h o u g h n o t a n o p e n

- s k i e s a g r e e m e n t

. S e e

A p p l i c a t i o n o f D e l t a A i r L i n e s

, I n c

. f o r a N e w o r A m e n d e d C e r t i f i c a t e o f P u b l i c C o n v e n i e n c e a n d N e c e s s i t y

, f i l e d

S e p t e m b e r 2 1

, 1 9 9 9

, i n D o c k e t O S T

- 1 9 9 9

- 6 2 4 6

. D e l t a s u p p l e m e n t e d i t s a p p l i c a t i o n o n m u l t i p l e o c c a s i o n s b y a d d i n g

a d d i t i o n a l m a r k e t s t o i t s r e q u e s t f o r c e r t i f i c a t e a u t

h o r i t y

. D e l t a f i l e d a n d p e r f e c t e d i t s a p p l i c a t i o n a s r e q u i r e d b y 1 4

C F R P a r t 2 0 1 a n d s e r v e d t h e a p p l i c a t i o n a s r e q u i r e d b y 1 4 C F R § 3 0 2

. 2 0 3

. A n u m b e r o f p l e a d i n g s w e r e f i l e d b y U

. S

.

c a r r i e r s i n r e s p o n s e t o D e l t a ’ s i n i t i a l r e q u e s t f o r b r o a d a u t

h o r i t y t o s e r v e o p e n

- s k i e s p a r t n e r s a n d o t h e r o p e n

- e n t r y

m a r k e t s

, a n d D e l t a f i l e d a r e p l y

. E a c h c a r r i e r s u p p o r t e d t h e g r a n t o f b r o a d a u t

h o r i t y t o D e l t a a s l o n g a s i t s r e q u e s t f o r

c o m p a r a b l y b r o a d a u t

h o r i t y w a s l i k e w i s e a p p r o v e d b y t h e D e p a r t m e n t

. A s p a r t o f i t s a p p l i c a t i o n

, D e l t a a l s o s o u g h t

r o u t e i n t e g r a t i o n a u t

h o r i t y t o c o m b i n e s e r v i c e o n t h e r o u t e s

. T h e D e p a r t m e n t h a s s i n c e g r a n t e d i t b r o a d r o u t e

i n t e g r a t i o n a u t

h o r i t y i n O r d e r 2 0 0 6

- 1

- 1

. A c c o r d i n g l y

, w e w i l l d i s m i s s t h a t p a r t o f i t s a p p l i c a t i o n a s m o o t

. 4 S e e D o c k e t s O S T

- 2 0 0 5

- 2 2 2 2 8 a n d O S T

- 2 0 0 7

- 2 7 7 9 0

. 5 W e f i n d t h a t g r a n t o f t h i s a u t

h o r i t y i s c o n s i s t e n t w i t h t h e p u b l i c i n t e r e s t

. B a s e d o n o f f i c i a l l y n o t i c e a b l e d a t a

, w e f i n d

t h a t t h e c a r r i e r i s q u a l i f i e d t o p r o v i d e t h e s e r v i c e s p r o p o s e d

. B y O r d e r 2 0 0 6

- 1

- 1

, t h e D e p a r t m e n t f o u n d t h e c a r r i e r f i t

,

w i l l i n g

, a n d a b l e t o e n g a g e i n f o r e i g n s c h e d u l e d a i r t r a n s p o r t a t i o n o f p e r s o n s

, p r o p e r t y

, a n d m a i l u s i n g l a r g e a i r c r a f t

. T h e c a r r i e r i s a n o p e r a t i n g c e r t i f i c a t e d a i r c a r r i e r

, f o r w h i c h t h e a u t

h o r i t y a t i s s u e h e r e w o u l d n o t c o n s t i t u t e a

s u b s t a n t i a l c h a n g e i n o p e r a t i o n s r e q u i r i n g f u r t h e r r e v i e w b y t h e D e p a r t m e n t

. N o i n f o r m a t i o n h a s c o m e t o o u r a t t e n t i o n

w h i c h l e a d s u s t o q u e s t i o n t h e f i t

n e s s o f t h e a p p l i c a n t b e i n g a w a r d e d a u t

h o r i t y h e r e t o c o n d u c t a i r t r a n s p o r t a t i o n

o p e r a t i o n s

. 6 T h e U n i t e d S t a t e s h a s n e g o t i a t e d o p e n

- s k i e s a g r e e m e n t s w i t h B e n i n

, t h e D o m i n i c a n R e p u b l i c

, a n d R w a n d a ;

h o w e v e r

, t h o s e a g r e e m e n t s a r e n o t y e t b e i n g a p p l i e d

. A c c o r d i n g l y

, a u t

h o r i t y t o s e r v e t h e s e f o r e i g n a v i a t i o n p a r t n e r s i s

n o t i n c l u d e d i n o u r a c t i o n h e r e

. 7 W e h a v e o p e n

- s k i e s r e l a t i o n s h i p s w i t h t h e C o o k I s l a n d s

, S a m o a a n d T o n g a

, u n d e r t h e M A L I A T

. A l s o

, t h e M A L I A T

s u p e r s e d e s o u r b i l a t e r a l o p e n

- s k i e s a g r e e m e n t s w i t h B r u n e i

, C h i l e

, N e w Z e a l a n d

, a n d S i n g a p o r e

. 8 I n i t s A p r i l 1 3 s u p p l e m e n t

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a c e r t i f i c a t e i n t he f o r m a t t a c he d;

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hor i t y t o s e r ve t he f o r e i gn a vi a t i on

pa r t ne r a t i s s ue on t he s a m e s e gm e nt w i l l not be c o ns i de r e d a s pr ovi di ng a ny p r e f e r e nc e

t o t he hol de r i n a c a r r i e r s e l e c t i on pr oc e e di ng.

( 3) T he e xe r c i s e of t he a ut hor i t y gr a nt e d he r e i s s ubj e c t t o t he hol de r ’ s f i r s t obt a i ni ng

f r om t he a ppr opr i a t e f or e i gn gove r nm e nt s s uc h op e r a t i ng r i ght s a s m a y be ne c e s s a r y.

( 4) T he hol de r ’ s a ut ho r i t y t o s e r ve a n ope n

- s ki e s pa r t ne r unde r t h i s c e r t i f i c a t e i s

e f

f

e c t i ve a s l ong a s t ha t ope n

- s ki e s a gr e e m e nt i s b e i ng a ppl i e d. I f a n ope n

- s ki e s

a gr e e m e nt ha s be e n t e r m i na t e d or i s no l onge r be i n g a ppl i e d, t he hol de r ’ s a ut ho r i t y un de r

t hi s c e r t i f i c a t e t o s e r ve t ha t ope n

- s ki e s pa r t ne r w i l l t e r m i na t e i n a c c or da nc e w i t h t he

f

ol l ow i ng pr oc e dur e s

. T he D e pa r t m e nt w i l l i s s ue a N ot i c e a nd pr ovi de of f i c i a l not i c e i n

t he F e de r a l R e gi s t e r a nnounc i ng i t s de c i s i on t o r e m ove a n ope n

- s ki e s pa r t ne r f r om t he l i s t

of ope n

- s ki e s a vi a t i on a gr e e m e nt s m a i nt a i ne d by t he D e pa r t m e nt

. T he hol de r ’ s a ut ho r i t y

unde r t hi s c e r t i f i c a t e t o s e r ve t he na m e d ope n

- s ki e s pa r t ne r ( s ) w i l l t e r m i na t e 120 da ys

a f

t e r t he publ i c a t i on da t e of t he N ot i c e

. T he ho l de r m a y f i l e a n a ppl i c a t i on f o r e xe m pt i on

a

ut hor i t y t o c ont i nue s e r vi c e t o t ha t f o r e i gn a vi a t i o n pa r t ne r a f t e r t he t e r m i na t i on da t e

.

( 5) T he hol de r ’ s a ut ho r i t y unde r t hi s c e r t i f i c a t e i s e f f

e c t i ve onl y t o t he e xt e nt t ha t

s uc h ope r a t i ons c om pl y w i t h a l l a ppl i c a bl e r e qui r e m e nt s of t he F e de r a l A vi a t i on

A dm i ni s t r a t i on, T r a ns por t a t i on S e c ur i t y A dm i ni s t r a t i on, a nd w i t h a l l a ppl i c a bl e U

. S

. G ove r nm e nt r e qui r e m e nt s c onc e r ni ng s e c ur i t y, i nc l udi ng, but not l i m i t e d t o

, 40 C F R P a r t

1544. T o a s s ur e c om pl i a nc e w i t h a l l a ppl i c a bl e U

. S

. G ove r nm e nt r e qui r e m e nt s

c onc e r ni ng s e c ur i t y, t he hol de r s ha l l

, be f or e c om m e nc i ng a ny ne w s e r vi c e ( i nc l udi ng

c ha r t e r f l i ght s ) t o o r f r om a f o r e i gn a i r po r t

, c ont a c t i t s I nt e r na t i ona l P r i nc i pa l S e c ur i t y

I ns pe c t or ( I P S I ) t o a dvi s e t he I P S I o f i t s pl a ns a nd t o f i nd out w he t he r t he T r a ns por t a t i on

S e c ur i t y A dm i ni s t r a t i on ha s de t e r m i ne d t ha t s e c ur i t y i s a de qua t e t o a l l ow s uc h a i r por t ( s )

t o be s e r ve d.

( 6) T he hol de r s ha l l a t a l l t i m e s r e m a i n a “ C i t i z e n of t he U ni t e d S t a t e s ” a s r e qui r e d by

49 U

. S

. C

. 40102 ( a ) ( 15 )

.( 7) T he hol de r s ha l l m a i nt a i n i n e f f

e c t l i a bi l i t y i ns ur a nc e c ove r a ge a s r e qui r e d unde r

14 C F R P a r t 2 05. F a i l u r e t o m a i nt a i n s uc h i ns ur a n c e c ove r a ge w i l l r e nde r a c e r t i f i c a t e

i ne f f

e c t i ve

, a nd t hi s or ot he r f a i l ur e t o c om pl y w i t h t he pr ovi s i ons of S ubt i t l e V I I of

49 U

. S

. C

. o r t he D e pa r t m e nt ’ s r e gul a t i ons s ha l l be s uf f i c i e nt gr ounds t o r e voke t hi s

c e r t i f i c a t e

.

( 8) S ho ul d t he hol de r pr opos e a ny s ubs t a nt i a l c ha nge s i n i t s ow ne r s hi p, m a na ge m e nt

,

or ope r a t i ons ( a s t ha t t e r m i s de f i ne d i n 14 C F R 20 4. 2( l ) )

, i t m us t f i r s t c om pl y w i t h t he

r e qui r e m e nt s of 14 C F R 204. 5

.

( 9) I n t he e ve nt t ha t t he h ol de r c e a s e s a l l ope r a t i ons f o r w hi c h i t w a s f ound “ f i t

,

w i l l i ng, a nd a bl e

, ” i t s a ut ho r i t y unde r t hi s c e r t i f i c a t e s ha l l be s us pe nde d unde r t he t e r m s

of 14 C F R 204

. 7 a nd t he hol de r m a y ne i t he r r e c om m e nc e nor a dve r t i s e s uc h ope r a t i ons

unl e s s i t s f i t ne s s t o do s o ha s be e n de t e r m i ne d by t he D e p a r t m e nt

.

T hi s c e r t i f i c a t e s ha l l be c om e e f f

e c t i ve A pr i l 27

, 20 07.

# EXHIBIT 5

# EXHIBIT 6SkyTeam’s Heathrow LoungeExhibit 6

# EXHIBIT 7Delta’s Boston Sky Club Provides Travelers With aComfortable Pre-Flight EnvironmentExhibit 7

# EXHIBIT 8Delta’s New Miami Sky Club Provides Travelers With aComfortable Pre-Flight EnvironmentDelta’s new Miami Sky Club opened in 2009 and features:•complimentary Wi-Fi, personal work stations, andconference rooms•other amenities, including a shower suite,satellite TV, a luggage room and complimentarysnacks and beverages.Exhibit 8

# CONFIDENTIAL

EXHIBIT 9CERTIFICATE OF SERVICE

A copy of the foregoing document has been served this 14 th day of October, 2010,

upon the following persons via email:

BAAAIB.trustee@competitionrx.com

matthew.gaved@competitionrx.com

stephen.wainright@sdgworld.net

linsey.mc-callum@ec.europa.eu

todd.homan@dot.gov

peter.irvine@dot.gov

grady.stone@dot.gov

esta.rosenberg@dot.gov

byerlyjr@state.gov

rob.hawks@faa.gov

7-AWA-Slotadmin@faa.gov

john.allen@faa.gov

anita.mosner@hklaw.com

carl.nelson@aa.com

jeff.ogar@aa.com

paul.jasinski@ba.com

libowd@sullcrom.com

dhainbach@ggh-airlaw.com

wkaras@steptoe.com

sami.sarelius@finnair.fi

mholland@condonlaw.com

dan.weiss@coair.com

hkamen@coair.com

steve.morrissey@united.com

jeffrey.manley@united.com

howard.kass@usairways.com

benjamin.slocum@usairways.com

info@airlineinfo.com

# EXHIBIT 10