ECIP IMPACT PORTAL

How to Create an ID.me Account 

November 2023
Introduction

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This document outlines the processes associated for credentialing and identity proofing as defined by 

NIST SP 800-63 v3, Digital Identity Guidelines, to obtain an ID.me credential. ID.me is a certified 

commercial identity provider offering Identity Assurance Level (IAL) 2 and Authentication Assurance 

Level (AAL) 2 credential.

 All Payroll Support Program recipients who attempt to logon to the CARES Portal for the first 

time need to sign up with ID.me through the following three-step process:

 Email Verification (Slides 4– 5)

 Two Factor Authentication Verification (Slides 6 – 9)

 Identity Verification (Slides 10 – 30)

 Examples are provided for the following Identity Verification Options

- Option 1: Upload Photos of Your License or State ID (Slides 11 – 20)

- Option 2: Virtual In-Person Identity Proofing (Slides 21 – 31)

 Process to logon to CARES Portal once ID.me registration is complete (Slides 33 through 35)

 NIST SP 800-63 v3

 http://www.nist.gov/nstic/
Launch Website & Sign Up for ID.me

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► Click the following link:

 https://portal.treasury.gov/cares/s/ecip (For bestsite performance, it isrecommended that you

use Google Chrome)

 Some users may need to click on the ID.me button on the CAIA screen to get to the ID.me login 

page before signing up with for ID.me.
Launch Website & Sign Up for ID.me

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► Select create an ID.me account

 Input the email address and create a password

 Check Box – Accept terms of service and privacy policy

 Select Create an ID.me account
Email Verification

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► ID.me will send an email for verification to the 

email account you used to register

 ID.me will send a confirmation email with 6 

digit code

 Once you select Confirm Your Email in your

email, ID.me will verify automatically

 Select Continue

Note: Web browser session is suspended 

until you respond to the ID.me email 

confirmation. The email confirmation link 

and code will expire after 15 minutes.
Email Verification

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► Open the ID.me email and acknowledge the receipt

 Below is a example of the email you will receive (left image) with conformation and 6 digit 

code

 Select Confirm your Email button, you willsee the confirmation notice (right image)

 You should return to your browsersession
Two-Factor Authentication

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► Select one of the options to setup two-factor 

authentication

 Text Message or Phone Call (Preferred)

 Push Notification

 Code Generator Application

 FIDO U2F Security Key

 Mobile Yubikey

Note: This presentation captures screen 

shotsfor the first option: Text Message or 

Phone Call.
Two-Factor Authentication: Text Message or Phone Call

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► Select Text message

 Enter your phone number

 Select Text message

 Select Continue

Note: Please use your valid mobile phone

number.
Two-Factor Authentication: Text Message or Phone Call

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► Verify phone number

 6 digit verification code generated 

automatically

 Select Continue

Note: The code will expire after 15

minutes.
Two-Factor Authentication: Text Message or Phone Call

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► Confirmation

Congratulations! You have enabled 

two factor authentication for your 

account. Next step is to verify your 

identity.

ID.me will send you an email 

notification that you enabled twofactor authentication.
Identity Verification

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► Choose a verification method

 Option 1:

• Upload photos of your license or state ID (Preferred)

» Slides 13-22

• Upload a photo of your passport

• Upload a photo of your passport card

 Option 2:

• I don’t live in the United States (International)

» Slides 21-30

Note: You must use an active / valid

license,state ID, or Passport
Option 1: Upload Photos of Your License or State ID

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► Step 1

 Choose how to submit photos

 Take a picture with my device

 Upload a photo
Option 1: Upload Photos of Your License or State ID

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► Step 1 (continued)

 Enter your phone number

 Select Continue
Option 1: Upload Photos of Your License or State ID

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► Step 1 (continued)

 A text message will be sent to your phone

Note: You current web browser session is 

suspended until you respond to the action 

required.
Option 1: Upload Photos of Your License or State ID

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► Step 2

 ID.me will send a text to your phone

 Select the link from your phone to upload the front 

and back of your photo ID
Option 1: Upload Photos of Your License or State ID

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► Step 3

 Upload a selfie

 Once photo is uploaded, ID.me will verify 

automatically
Option 1: Upload Photos of Your License or State ID

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► Step 3 (continued)

 Once you have completed the front and back 

license photos and selfie, the following 

message is displayed on your phone.

 You should return to your browsersession
Option 1: Upload Photos of Your License or State ID

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► Step 3 (continued)

 Your browser session indicatesthe system is 

in process of verifying your identity

 It may take up to 15 seconds

 An additional screen may appear for manual 

data input if ID.me cannot verify information 

on your license

Note: If ID.me cannot verify your 

information from your license, an 

additionalscreen may appear for you to 

input your data manually.
Option 1: Upload Photos of Your License or State ID

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► Step 4

 Enter 9 digit Social Security Number

 A text will be sent to cell phone number

 Select Continue
Option 1: Upload Photos of Your License or State ID

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► Step 5

 Confirm information

 Check box – Accept the use of Fair Credit 

Reporting Act

 Select Continue

Note: Please verify the information listed
Option 1: Upload Photos of Your License or State ID

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► Step 5 (continued)

 Your browsersession indicatesthe system is 

in process of verifying your identity

 It may take up to 10 seconds

 ID.me willsend you a Congratulations email

 Skip Slide 21 if ID.me completed your identity 

verification

Note: If ID.me cannot verify your SSN or 

phone number, an additionalscreen may 

appear for you to input your data 

manually.
Option 1: Upload Photos of Your License or State ID

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► If ID.me could not verify your identity:

 Select Verify Identify via Video Call

 Start Over (Optional)

• Select one of the options to setup twofactor authentication

» Text Message or Phone Call

(Preferred)

» Push Notification

» Code Generator Application

» FIDO U2F Security Key

» Mobile Yubikey
Option 2: How to start a Virtual In-Person Proofing Session

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Option A: User initiates Virtual In-Person 

Identity Proofing by selecting “I don’t live in 

the United States”

Option B: User initiates Virtual InPerson Identity Proofing after one 

unsuccessful online (self-service) 

identity proofing attempt
Option 2: How to start a Virtual In-Person Proofing Session

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► Review the overview of the 3 step identity verification 

process

► When you are ready to proceed, select “Get Started”
Option 2: How to start a Virtual In-Person Proofing Session

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► Confirm that your personal information shown on 

the screen is accurate and select Continue
Option 2: How to start a Virtual In-Person Proofing Session

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► Confirm that the address shown on the screen is 

your current or most recent address and select 

Continue
Option 2: How to start a Virtual In-Person Proofing Session

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► You can either upload two (2) Primary IDs or one (1) 

Primary and two (2) Secondary IDs as evidence

► In the example shown on this slide, the user chose two 

Primary IDs and was prompted to select them via the 

dropdown menu at the bottom of the screen

► The user chose the U.S. Passport and Driver’s License, 

which we will see on the next screen

Note: You must use an active / valid

license,state ID, or Passport
Option 2: How to start a Virtual In-Person Proofing Session

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► The user in this example is given the option to 

either upload photos of their documents from 

their computer or take them directly with their 

mobile phone
Option 2: How to start a Virtual In-Person Proofing Session

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► You will be taken through each step of the 

upload process based on the pieces of 

identity evidence you select
Option 2: How to start a Virtual In-Person Proofing Session

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► Enter your mobile phone number, and you 

will be texted a link to capture a photo of 

yourself (selfie capture)
Option 2: How to start a Virtual In-Person Proofing Session

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► Once you capture and 

successfully upload yourselfie, 

you will receive a confirmation 

screen that prompts you to 

return to your original browser 

to resume the session
Option 2: How to start a Virtual In-Person Proofing Session

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► Review your personal information to ensure it is correct and 

then select Continue
Website Redirect

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► Once ID.me identity verification is complete, you will be redirected to the ECIP Application 

Portal landing page
Logon to ECIP IMPACT Portal

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► Sign in with ID.me Account
Logon to ECIP IMPACT Portal

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► Complete Logon

► Receive authentication code via phone

► Select Continue (left)

► Select Continue (right)
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Note: Successful logon (authentication) to ECIP IMPACT Portal

Log On