HAF Program Term Sheets, 01/06/2022 Page 1 of 10 

Exhibit C 

New Hampshire Housing Finance Authority 

Mortgage Loan Reinstatement Program (Reinstatement HAF) 

Revised 

Program Overview The Homeowner Assistance Fund (HAF) program was established under Section 3206 of the 

American Rescue Plan Act of 2021 (ARP) to mitigate financial hardships associated with the 

coronavirus pandemic by providing funds to eligible entities for the purpose of preventing

homeowner mortgage delinquencies, defaults, foreclosures, loss of utilities or home energy 

services, and displacement of homeowners experiencing financial hardship after January 21, 

2020 or one that began prior to but continued after January 21, 2020 through payment of 

qualified expenses related to mortgages and housing. 

Note: 

 The overall household maximum amount of HAF funds per household will be $40,000. 

 Consistent with US Treasury guidance, all Eligible Homeowners will be required to seek 

loss mitigation options with their servicer or prove loss mitigation completed after 

January 21, 2020 prior to receiving HAF funds. An exception clause is in place for those: 

o Whose servicer has not been timely and responsive with a homeowner’s 

loss-mitigation efforts; 

o Who have demonstrated imminent threat of losing their home, which makes 

it unlikely that loss mitigation can be completed in time; or 

o Who for other good cause when other extenuating circumstances outside of 

the homeowner’s control prevent completion of loss mitigation. 

Brief Description The program will provide financial assistance to eliminate or reduce past due payments and 

other delinquent amounts, including payments under a forbearance plan and payments on 

forward mortgages, reverse mortgages, loans secured by manufactured homes. 

HAF funds may be used to bring accounts partially or fully current and to repay amounts 

advanced by the lender or servicer on the borrower’s behalf for property charges, including 

taxes, hazard insurance premiums, flood or wind insurance premiums, ground rents, 

condominium fees, cooperative maintenance fees, planned unit development fees, 

homeowners’ association fees, or utilities that the servicer advanced to protect a lien position. 

Payments may also include reasonably required legal fees. 

Any applicant not able to show the ability to make future payments will be referred for preforeclosure counseling with a HUD-certified counseling agency. 

HAF Funds may be used to supplement other loss mitigation options offered by the servicer 

under investor requirements or where, without HAF funds, the homeowner would not qualify 

for a loss mitigation option. 

New Hampshire Housing will undertake a best effort approach to leverage the assistance that 

might be available for eligible homeowners through other programs. 

Maximum Amount of 

Assistance per 

Homeowner 

Each homeowner will be eligible for up to $40,000 through this program with respect to the 

applicant’s primary residence. 

New Hampshire Housing HAF funds will not exceed the Maximum Per Household HAF 

Assistance amount of $40,000. New Hampshire Housing will allocate up to $25,600,000 of its 

total HAF funding for this assistance type. This amount excludes administrative expenses. 
HAF Program Term Sheets, 01/06/2022 Page 2 of 10 

Eligible Homeowners Eligible Homeowners must meet the following criteria: 

 Must have experienced a Qualified Financial Hardship after January 21, 2020 or one 

that began prior to but continued after January 21, 2020 and provide an attestation 

describing the nature of the financial hardship; 

 Must currently own and occupy the property as their primary residence; 

 In circumstances where a tax deed has occurred, must have an equitable, statutory, or 

other right to reclaim legal ownership and must be currently still occupying the property 

as their primary residence; 

 Must meet the Homeowner Income Eligibility Requirements; 

 The original principal balance of the homeowner’s first mortgage or housing loan, at the 

time of origination, is not greater than the conforming loan limit; 

 Must attest to have not received any Federal assistance or mortgage relief under the 

Homeowner Assistance Fund or the New Hampshire Emergency Rental Assistance 

program; 

 Ownership structure: must be owned by a “natural person or persons” (e.g., LLP, LP, or 

LLC do not qualify); and 

 Those where the homeowner has transferred their ownership right into nonincorporated, living trusts, provided the homeowner occupies the home as the 

primary/principal residence. 

Co-owners are not permitted to separately apply for HAF Program assistance. 

Qualified Financial 

Hardship 

A Qualified Financial Hardship is a material reduction in income or material increase in living 

expenses associated with the coronavirus pandemic that has created or increased a risk of 

mortgage delinquency, mortgage default, foreclosure, loss of utilities or home energy services, 

or displacement for a homeowner. 

 Reduction of Income - Temporary or permanent loss of earned income that 

occurred after January 21, 2020 or began prior to but continued after January 

21, 2020 ; or 

 Increase in living expenses - Increase in out-of-pocket household expenses such as 

medical expenses, inadequate medical insurance, increase in household size, or costs to 

reconnect utility services directly related to the coronavirus pandemic that occurred 

after January 21, 2020 or began prior to but continued after January 21, 2020. 

Homeowner Income

Eligibility

Requirements 

To be eligible for assistance, borrower/co-borrower must document that at the time of 

hardship: 

 Income(s) equal to or less than 125% of the area median income (2.5 times the 

income limit for very low-income families, for the relevant household size) or 

 Income(s) equal to or less than 100% of the median income for the United States, 

whichever is greater, unless US Treasury requires a lower amount per household size. 

 New Hampshire Housing reserves the ability to revise the document requirements for 

borrower eligibility to ensure a proper balance between helping homeowners while 

ensuring adequate eligibility safeguards are in place. 

Eligible Properties Eligible Properties are those that are owner-occupied, or in the case of a land contract or 

contract for deed, occupied by the documented buyer, and include: 

 Single-family (attached or detached) properties; 

 Condominium units; 

 1- to 4-unit properties where the homeowner is living in one of the units as their 

primary residence; 

 Manufactured/modular homes permanently affixed to real property and taxed as real 

estate; and 

 Manufactured homes not permanently affixed to real property but with a Title 

Certificate or Statement of Ownership in the homeowner’s name. 
HAF Program Term Sheets, 01/06/2022 Page 3 of 10 

Ineligible properties: 

 Vacant or abandoned properties; 

 Second homes; 

 Investment properties. 

Documentation 

Requirements 

The following documents (if applicable) will be required for an application to be considered 

complete: 

 Application; 

 Third Party Authorization (TPA) and Disclosure Form; 

 Grant Agreement Disclosure; 

 Qualifying hardship attestation from homeowner certifying and identifying the eligible 

hardship and that it occurred after January 21, 2020 or began prior to but continued 

after January 21, 2020; 

 Mortgage statement for each lien (e.g., first mortgage, second mortgage, reverse 

mortgage); 

 Proof of completed loss mitigation; 

 Manufactured home loan statement; 

 Manufactured home loan statement and/or lot rental agreement (homeowners that 

received assistance through the New Hampshire Rent Relief Program are ineligible to 

receive assistance through this Program); 

 A copy of mortgage, if applicable; 

 Land Contract agreement, if applicable; 

 Deed; 

 Current property tax bill; 

 Social Security Number card or unique identifier as shown on a legal document, such 

as federal tax return; 

 Income documentation (Including, but not limited to: W2’s, paystubs, previous years’ 

tax returns or alternative income documents as applicable). 

 Exception: Written self-attestation will be permitted as the basis for determining income 

in circumstances where documentation is not available due to extenuating 

circumstances including, but not limited to, disabilities, lack of technological access, or 

lost or unavailable records. Written attestation will be accepted from the applicant, 

housing counselor, attorney, or other professional with knowledge of the applicant’s 

circumstances. 

 New Hampshire Housing reserves the ability to revise the document requirements for 

borrower eligibility to ensure a proper balance between helping homeowners while 

ensuring adequate eligibility safeguards are in place 

Form of Assistance Assistance will be structured as a two-year, non-interest bearing, non-amortizing forgivable 

grant. The grant is due in full upon sale, cash-out refinance, or transfer of ownership. If no 

resale, transfer, or refinance occurs within two years from the date of the grant, and the 

borrower remains in the home, the grant will be fully forgiven. 

If the cumulative total amount of assistance for any or all programs is less than $5,000 it will 

be in the form of a non-recourse grant. 

Payment

Requirements 

New Hampshire Housing will disburse HAF assistance directly to the mortgage 

lender/servicer, land contract or contract for deed holder, manufactured home lender 

manufactured home park (whether owned individually or collectively, as in a Resident 

Owned Community (ROC))(Eligible Entities). Funds will not be disbursed to Eligible 

Homeowners, or any other non-eligible entity. 

Payments to lenders/servicers are only permissible to the extent the lender/servicer holds an 

NMLS number or is federally exempt from holding one. 
HAF Program Term Sheets, 01/06/2022 Page 4 of 10 

Eligible Homeowners may be eligible for additional HAF assistance through other HAF 

Programs that may be implemented in the future, subject to the Maximum Per Household 

HAF Assistance. 

New Hampshire Housing will disburse assistance amounts quoted by the eligible entity. Any 

discrepancies in the amount disbursed are to be resolved by the homeowner and Eligible 

Entity. 

Lender/servicers must execute a HAF Collaboration Agreement and agree to communicate 

using the Common Data File (CDF) format. 

Private non-mortgage lenders, including land contract, contract for deed, and manufactured 

home lenders/lot rent payees are to provide a written delinquency quote, contact 

information, and ACH account information. 

If Eligible Homeowner’s delinquent amount exceeds the Per Item Maximum Amount or 

Maximum Per Household HAF Assistance, New Hampshire Housing will pay the maximum 

permissible amount and the homeowner may pay the difference, if allowed by the Eligible

Entity. 
HAF Program Term Sheets, 01/06/2022 Page 5 of 10 

New Hampshire Housing Finance Authority 

Property Charges Default Resolution Program (Property Charges HAF) 

Revised

Program Overview The Homeowner Assistance Fund (HAF) program was established under Section 3206 of the 

American Rescue Plan Act of 2021 (ARP) to mitigate financial hardships associated with the 

coronavirus pandemic by providing funds to eligible entities for the purpose of preventing

homeowner mortgage delinquencies, defaults, foreclosures, loss of utilities or home energy 

services, and displacement of homeowners experiencing financial hardship after January 21, 

2020 or one that began prior to but continued after January 21, 2020 through payment of 

qualified expenses related to mortgages and housing. 

Note: 

 The overall household maximum amount of HAF funds per household will be $40,000. 

o

Brief Description The program will provide financial assistance to resolve any property charge default that 

threatens a homeowner’s ability to sustain ownership of the property, whether concurrently 

with other options offered by the provider or in conjunction with other assistance programs. 

HAF Funds may be used to pay past due property taxes, property insurance premiums, 

homeowners association (HOA) fees, condominium fees, cooperative maintenance, 

manufactured home lot rents or common charges that threaten sustained ownership of the 

property. HAF Funds may be used to partially or fully resolve these delinquencies and may be 

used concurrently with other solutions provided by the provider. Reasonable late fees, 

interest, and legal fees may be considered in the amount of arrearage if the party owed these 

fees has first attempted to exhaust all options to waive or reduce them.

New Hampshire Housing will undertake a best effort approach to leverage the assistance that 

might be available for Eligible Homeowners through other programs. 

Maximum Amount of 

Assistance per 

Homeowner 

Each homeowner will be eligible for up to $40,000 through this program with respect to the 

applicant’s primary residence. 

New Hampshire Housing HAF funds will not exceed the Maximum Per Household HAF 

Assistance amount of $40,000. 

New Hampshire Housing will allocate up to $8,400,000 of its total HAF funding for this 

program. This amount excludes administrative expenses. 

Eligible Homeowners Eligible Homeowners must meet the following criteria: 

 Must have experienced a Qualified Financial Hardship after January 21, 2020 or one 

that began prior to but continued after January 21, 2020 and provide an attestation 

describing the nature of the financial hardship; 

 Must currently own and occupy the property as their primary residence; 

 In circumstances where a tax deed has occurred, must have an equitable, statutory, or 

other right to reclaim legal ownership and must be currently still occupying the property 

as their primary residence; 

 Must meet the Homeowner Income Eligibility Requirements; 

 The original principal balance of the homeowner’s first mortgage or housing loan, at the 

time of origination, is not greater than the conforming loan limit; 

 Must attest to have not received any Federal assistance or mortgage relief under the 

Homeowner Assistance Fund or the New Hampshire Emergency Rental Assistance 

program; 

 Ownership structure: must be owned by a “natural person or persons” (e.g., LLP, LP, or 
HAF Program Term Sheets, 01/06/2022 Page 6 of 10 

LLC do not qualify); and 

 Those where the homeowner has transferred their ownership right into nonincorporated, living trusts, provided the homeowner occupies the home as the 

primary/principal residence. 

Co-owners are not permitted to separately apply for HAF Program assistance. 

Qualified Financial 

Hardship 

A “Qualified Financial Hardship” is a material reduction in income or material increase in 

living expenses associated with the coronavirus pandemic that has created or increased a risk 

of mortgage delinquency, mortgage default, foreclosure, loss of utilities or home energy 

services, or displacement for a homeowner. 

 Reduction of Income - Temporary or permanent loss of earned income that 

occurred after January 21, 2020 or began prior to but continued after January 

21, 2020; or 

 Increase in living expenses - Increase in out-of-pocket household expenses such as 

medical expenses, inadequate medical insurance, increase in household size, or costs to 

reconnect utility services directly related to the coronavirus pandemic that occurred 

after January 21, 2020 or began prior to but continued after January 21, 2020. 

Homeowner Income

Eligibility

Requirements 

To be eligible for assistance under Property Charges HAF, borrower/co-borrower must 

document that at the time of hardship: 

 Income(s) equal to or less than 125% of the area median income (2.5 times the 

income limit for very low-income families, for the relevant household size) or 

 Income(s) equal to or less than 100% of the median income for the United States, 

whichever is greater, unless US Treasury requires a lower amount per household size. 

 New Hampshire Housing reserves the ability to revise the document requirements for 

borrower eligibility to ensure a proper balance between helping homeowners while 

ensuring adequate eligibility safeguards are in place. 

Eligible Properties Eligible Properties are those that are owner-occupied, or in the case of a land contract or 

contract for deed, occupied by the documented buyer, and include: 

 Single-family (attached or detached) properties; 

 Condominium units; 

 1- to 4-unit properties, where the homeowner is living in one of the units as their 

primary residence; 

 Manufactured/modular homes permanently affixed to real property and taxed as real 

estate; and 

 Manufactured homes not permanently affixed to real property but with a Title 

Certificate or Statement of Ownership in the homeowner’s name. 

Ineligible properties: 

 Vacant or abandoned properties; 

 Second homes; 

 Investment properties. 

Documentation 

Requirements 

The following documents (if applicable) will be required for an application to be considered 

complete: 

 Application; 

 Third Party Authorization (TPA) and Disclosure Form; 

 Grant Agreement Disclosure; 

 Qualifying hardship attestation from homeowner certifying and identifying the eligible 

hardship and that occurred after January 21, 2020 or began prior to but continued after 

January 21, 2020; 

 Mortgage statement for each lien (e.g., first mortgage, second mortgage, reverse 

mortgage); 
HAF Program Term Sheets, 01/06/2022 Page 7 of 10 

 Manufactured home loan statement; 

 Manufactured home loan statement and/or lot rental agreement (homeowners that 

received assistance through the New Hampshire Emergency Rental Assistance Program 

are ineligible to receive assistance through this Program); 

 Most recent property tax bill; 

 Most recent insurance premium; 

 Most recent association dues invoice; 

 Most recent lot rent bill; 

 Social Security Number card or unique identifier as shown on a legal document, such as 

federal tax return; 

 Income documentation. Including but not limited to: W2’s, paystubs, previous years’ 

tax returns or alternative income documents as applicable. 

 Exception: Written self-attestation will be permitted as the basis for determining income 

in circumstances where documentation is not available due to extenuating 

circumstances including, but not limited to, disabilities, lack of technological access, or 

lost or unavailable records. Written attestation will be accepted from the applicant, 

housing counselor, attorney, or other professional with knowledge of the applicant’s 

circumstances. 

 New Hampshire Housing reserves the ability to revise the document requirements for 

borrower eligibility to ensure a proper balance between helping homeowners while 

ensuring adequate eligibility safeguards are in place 

Form of Assistance Assistance will be structured as a non-recourse grant. 

If the cumulative total amount of assistance for any or all programs exceeds $5,000, then the 

assistance will be restructured as a two-year forgivable grant. The grant will be due in full 

upon sale, cash-out refinance, or transfer of ownership. If no resale, refinance, or transfer of 

ownership occurs within two years from the date of the grant, the grant will be fully forgiven. 

Payment

Requirements 

New Hampshire Housing will disburse HAF assistance directly to municipalities, insurance 

companies, homeowner associations, and condo associations (Eligible Entities). Funds will 

not be disbursed to Eligible Homeowners, or any other non-eligible entity. 

Eligible Homeowners may be eligible for additional HAF assistance through other HAF 

Programs that may be implemented in the future, subject to the Maximum Per Household 

HAF Assistance. 

New Hampshire Housing will disburse assistance amounts quoted by the Eligible Entity; 

any discrepancies in the amount disbursed are to be resolved by the homeowner and Eligible 

Entity. 

Eligible Entities are to provide a written delinquency quote, contact information, and ACH 

account information. 

If Eligible Homeowner’s delinquent amount exceeds the Per Item Maximum Amount or 

Maximum Per Household HAF Assistance, New Hampshire Housing will pay the maximum 

permissible amount and the homeowner may pay the difference, if allowed by the Eligible 

Entity. 
HAF Program Term Sheets, 01/06/2022 Page 8 of 10 

New Hampshire Housing Finance Authority 

Utility/Internet/Payment Assistance Program (Utility HAF) 

Revised 

Program Overview The Homeowner Assistance Fund (HAF) program was established under Section 3206 of the 

American Rescue Plan Act of 2021 (ARP) to mitigate financial hardships associated with the 

coronavirus pandemic by providing funds to eligible entities for the purpose of preventing

homeowner mortgage delinquencies, defaults, foreclosures, loss of utilities or home energy 

services, and displacement of homeowners experiencing financial hardship after January 21, 

2020 or one that began prior to but continued after January 21, 2020 through payment of 

qualified expenses related to mortgages and housing. 

Note: 

 The overall household maximum amount of HAF funds per household will be $40,000. 

Brief Description The program will provide financial assistance to fully or partially resolve delinquent payments 

for utility (including electric, gas and home energy, water and sewer) and/or internet access 

services. 

HAF funds may be used to pay delinquent utility amounts , including interest or reasonably 

required legal fees, under circumstances in which a delinquency threatens access to utility 

services. Applicants applying for assistance to pay internet delinquency will receive a flat rate 

of up to $50.00 per each month of delinquency, not to exceed $5,000. Reasonable late fees, 

interest, and legal fees may be considered in the amount of arrearage if the party owed these 

fees has first attempted to exhaust all options to waive or reduce them.

Maximum Amount of 

Assistance per 

Homeowner 

Each Homeowner will be eligible for up to $5,000 through this program with respect to the 

applicant’s primary residence. 

New Hampshire Housing HAF funds will not exceed the Maximum Per Household HAF 

Assistance amount of $40,000. 

New Hampshire Housing will allocate up to $6,000,000 of its total HAF funding for this 

program. This amount excludes administrative expenses. 

Eligible Homeowners Eligible Homeowners must meet the following criteria: 

 Must have experienced a Qualified Financial Hardship after January 21, 2020 or one 

that began prior to but continued after January 21, 2020 and provide an attestation 

describing the nature of the financial hardship; 

 Must currently own and occupy the property as their primary residence; 

 In circumstances where a tax deed has occurred, must have an equitable, statutory, or 

other right to reclaim legal ownership and must be currently still occupying the property 

as their primary residence; 

 Must meet the Homeowner Income Eligibility Requirements; 

 Must be past due on one or more of the following: 

o Utilities (electric, gas, home energy, water and sewer); 

o Internet service (including broadband) 

o HOA fees, condominium fees, cooperative maintenance, and common charges 

 Assistance sufficient to resolve delinquency is not available from other utility assistance 

programs and, without HAF assistance, the homeowner is likely to lose services. 

 Must attest to have not received any Federal assistance or mortgage relief under the 

Homeowner Assistance Fund; 

 Ownership structure: must be owned by a “natural person or persons” (e.g., LLP, LP, or 
HAF Program Term Sheets, 01/06/2022 Page 9 of 10 

LLC do not qualify); and 

 Those where the homeowner has transferred their ownership right into nonincorporated, living trusts, provided the homeowner occupies the home as the 

primary/principal residence. 

Co-owners are not permitted to separately apply for HAF Program assistance. 

Qualified Financial 

Hardship 

A Qualified Financial Hardship is a material reduction in income or material increase in living 

expenses associated with the coronavirus pandemic that has created or increased a risk of 

mortgage delinquency, mortgage default, foreclosure, loss of utilities or home energy services, 

or displacement for a homeowner. 

 Reduction of Income - Temporary or permanent loss of earned income that 

occurred after January 21, 2020 or began prior to but continued after January 

21, 2020; or 

 Increase in living expenses - Increase in out-of-pocket household expenses such as 

medical expenses, inadequate medical insurance, increase in household size, or costs to 

reconnect utility services directly related to the coronavirus pandemic that occurred 

after January 21, 2020 or began prior to but continued after January 21, 2020. 

Homeowner Income

Eligibility

Requirements 

To be eligible for assistance, borrower/co-borrower must document that at the time of 

hardship: 

 Income(s) equal to or less than 125% of the area median income (2.5 times the 

income limit for very low-income families, for the relevant household size) or 

 Income(s) equal to or less than 100% of the median income for the United States, 

whichever is greater, unless US Treasury requires a lower amount per household size. 

 New Hampshire Housing reserves the ability to revise the document requirements for 

borrower eligibility to ensure a proper balance between helping homeowners while 

ensuring adequate eligibility safeguards are in place 

Eligible Properties Eligible Properties are those that are owner-occupied, or in the case of a land contract or 

contract for deed, occupied by the documented buyer, and include: 

 Single-family (attached or detached) properties; 

 Condominium units; 

 1- to 4-unit properties, where the homeowner is living in one of the units as their 

primary residence; 

 Manufactured/modular homes permanently affixed to real property and taxed as real 

estate; and 

 Manufactured homes not permanently affixed to real property but with a Title 

Certificate or Statement of Ownership in the homeowner’s name. 

Ineligible properties: 

 Vacant or abandoned properties; 

 Second homes; 

 Investment properties. 

Documentation 

Requirements 

The following documents (if applicable) will be required for an application to be considered 

complete: 

 Application; 

 Third Party Authorization (TPA) and Disclosure Form; 

 Grant Agreement Disclosure; 

 Qualifying hardship attestation from homeowner certifying and identifying the eligible 

hardship and that occurred after January 21, 2020 or began prior to but continued after 

January 21, 2020; 

 Mortgage statement for each lien (e.g., first mortgage, second mortgage, reverse 

mortgage); 
HAF Program Term Sheets, 01/06/2022 Page 10 of 10 

 Manufactured home loan statement; 

 Manufactured home loan statement and/or lot rental agreement (homeowners that 

received assistance through the New Hampshire Emergency Rental Assistance 

Program are ineligible to receive assistance through this Program); 

 Most recent property tax bill; 

 Most recent utility bill; 

 Most recent internet bill; 

 Social Security Number card or unique identifier as shown on a legal document, such 

as federal tax return; 

 Income documentation. To include but not limited to - W2’s, paystubs, previous years’ 

tax returns or alternative income documents as applicable. 

 Exception: Written self-attestation will be permitted as the basis for determining income 

in circumstances where documentation is not available due to extenuating 

circumstances including, but not limited to, disabilities, lack of technological access, or 

lost or unavailable records. Written attestation will be accepted from the applicant, 

housing counselor, attorney, or other professional with knowledge of the applicant’s 

circumstances. 

 New Hampshire Housing reserves the ability to revise the document requirements for 

borrower eligibility to ensure a proper balance between helping homeowners while 

ensuring adequate eligibility safeguards are in place 

Form of Assistance Assistance will be structured as a non-recourse grant. 

If the cumulative total amount of assistance for any or all programs exceeds $5,000, then the 

assistance will be restructured as a two-year forgivable grant. The grant will be due in full 

upon sale, cash-out refinance, or transfer of ownership. If no resale, refinance, or transfer of 

ownership occurs within two years from the date of the grant, the grant will be fully forgiven. 

Payment

Requirements 

New Hampshire Housing will disburse HAF assistance directly to the utility provider, 

internet provider, or other applicable third-party authorized to collect eligible charges 

(Eligible Entity). Funds will not be disbursed to Eligible Homeowners, or any other noneligible entity. 

Eligible Homeowners may be eligible for additional HAF assistance through other HAF 

Programs that may be implemented in the future, subject to the Maximum Per Household 

HAF Assistance. 

New Hampshire Housing will disburse assistance amounts quoted by the Eligible Entity; 

any discrepancies in the amount disbursed are to be resolved by the homeowner and Eligible 

Entity. 

Eligible Entities are to provide a written delinquency quote, contact information, and ACH 

account information. 

If Eligible Homeowner’s delinquent amount exceeds the Per Item Maximum Amount or 

Maximum Per Household HAF Assistance, New Hampshire Housing will pay the maximum 

permissible amount and the homeowner may pay the difference, if allowed by the Eligible 

Entity.