UNITE D STATE S DEPARTMEN T O FTRANSPOR X FEDERA LAVIATIO N ADMINISTRATI O

WASHINGTON , D C J& B ENTERPRISES , INC . d/b/ a RHYTH M SHINE , Complainant , METR O NASHVILL E AIRPOR T AUTHORITY ,

Respondent . FA A Docke t No . 16-08-0 7

AFFIDAVI T I N SUPPOR T O FRESPONDEN T METROPOLITA N NASHVILL E

AIRPOR T AUTHORITY' S REPL Y T O APPEA L I , Rebecc aRamsey , bein g dul y sworn depos e an dsay : M y nam e i s Rebecc aRamsey , an dI amth e Manage r o f Propertie s fo

r th e Metropolita n Nashvill e Airport Authority (MNAA) i n Nashville , Tennessee . Th e Propertie s Departmen t establishe s an dmonitor s th e concessionair e relationship s tha t

ar e maintaine db y MNAA . I report directl y t o Tommy Bibb , Directo r o f Propertie s wh o report s t o Joh n Howard , Assistan t Vic e Presiden t

o f Propertie s an dBusines s Development . I hav e bee n MNAA' s Manage r o f Propertie s for

2 years , an dhav e worke di n th e Properties Departmen t for 1 5 years . Part o f my jo b i s developin g aclos e relationshi p betwee n MNA A an dal l o f our termina l tenants , includin g ACDB E concessionaires , an dactin g a s acondui t i n providin g informatio n t o ou r Busines s Diversity Developmen t Departmen t

t o performnecessar y complianc e function s relate dt o ou r ACDB E tenant s an d subtenants . O n Marc h 5 , 2009 , MNA A promulgate dashoeshin e concessio n RF P with a du e dat e for

proposal s o f

Apri l 10 , 2009 . Th e RF P strongl y encouraged , bu t di d no t require , attendanc e at

apre-bi dmeetin g whic h was hel do n Marc h 27 , 200 9 a t 1:3 0 PM .R . Ramse y Affidavi t

Augus t 28,200 9 Pag e 2 of4 4 . Fiftee n person s attende dth e pre-bi dmeeting , representin g four companies , includin g J& B Enterprises , whic h wa s represente db y Mary Collier , Betty Druett an dJame s Druett . 5 . MNA A receive dproposal s fromtw o companies . Sho e Hospita l an dSuperio r Shine , i n respons e t o th e first shoeshin e concessio n RFP , bu t both proposal s wer e evaluate dan ddetermine dt o b e incomplet e o r non-responsive . 6 . J& B Enterprise s di dno t submi t abi dt o th e first

shoeshin e concessio n RFP . 7 . I place dcall s t o thos e companie s wh o attende dth e pre-proposa l meeting , a s wel l a s thos e w e ha dbee n mad e awar e may hav e bee n intereste di n th e opportunity , t o learn wh y the y didn' t submi t aproposal . Specificall y I wante d t o lea mwhethe r

ther e was anythin g prohibitive i n th e proposa l document s tha t contribute dt o thei r

decisio n no t

t o propose . Excep t

for J&B , the y eac h responde dtha t

ther e was nothin g the y foun dprohibitiv e abou t th e RFP , bu t rathe r tha t the y eac h ha dreason s o r conflict s o n thei r

end s tha t prevente dthe m fromproposing . 8 . Whe n I spok e t o J& B owner , Jame s Druett (b y phon e at

hi s home ) o n May 7 , 200 9 h e state dth e following : a . H e di dno t

bi dbecaus e h e though t

hi s contrac t

wa s stil l i n effect ; b . H e wa s unde r

th e assumptio n h e coul djus t mov e int o th e ne w locations ; c . Th e ne w location s wer e to o small ; d . H e di dnot

thin k tha t "yo u neede dt o pu t

all tha t mone y int o thos e littl e spaces" ; e . I t wa s to o muc h o f

a n investment ; f Everybod y was sayin g different thing s al l alon g an dnothin g was gettin g don e s o h e di dnot

kno w h e ha dt o d o anything . 9 . I explaine dt o Mr . Druett tha t ther e come s atim e whe n i t i s appropriat e t o compet e concessio n opportunitie s i n th e airport an dtha t w e ha dmad e i t

clear tha t w e believe dtha t

i t was tim e fo

r th e shoeshin e concessio n t o g o throug h th e competitiv e process . I als o sai dthat i n orde r for J& B t o b e considere dto provid e th e concessio n goin g forward , the y woul dnee dt o propose , but unti l then , thei r

Agreemen t

with th e Authority woul dremai n i n effec t o n amonth-to

month basis . I fiirther

state dtha t

w e woul dre-publis h th e opportunity an dthat i f Mr . Druet t

didn' t propos e o r

wa s no t successfii l i n bein g awarde dth e concession , hi s month-to-month Agreemen t with th e Authority woul db e terminate dan dJ& B woul db e require dt o vacat e i n accordanc e with th e term sR . Ramse y Affidavi t

Augus t 28 , 200 9 Pag e 3 of4 o f tha t Agreement . Mr . Druett

responde db y saying , "Well , O k then. " I aske d i f Mr . Druett

woul dreconside r

proposin g t o whic h h e repliedthat he' d"hav e t o thin k abou t it. " I conclude db y sayin g that w e hope dh e woul dpropose . 10 . O n May 21 , 2009 , MNA A promulgate dasecon dshoeshin e concessio n RF P with adu e dat e for

proposal s o f

Jul y 16 , 2009 . (Exhibi t

A t o thi s affidavit . Reques t for Proposal s for

Sho e Shin e Servic e Concession , at 9) . Th e secon d RF P was identica l t o th e first excep t for th e dates . Lik e th e first, i t offere da direc t leas e with th e Airpor t

fo r tw o centra l locations , on e a t th e hea do f Concours e C an don e a

t th e hea do f

Concours e B . (Exhibi t

B t o thi s affidavit . Excerpt s o f

Concessio n Agreemen t

a s attache dt o RFP , a t

1 , 38 ) 11 . Th e secon dRF P strongl y encouraged , bu t di dno t require , attendanc e a

t apre bi dmeetin g whic h wa s hel do n Jun e 18,200 9 a t 1:3 0 PM . (Exh . A at

10) . Representative s fro mthre e companies , includin g Goodfellow s Shoeshine , attende dth e secon dpre-bi dmeeting . N o on e representin g J& B Enterprise s attende dth e secondpre-bi dmeeting . 12 . J& B Enterprises , Inc . di dno t submi t aproposa l t o th e secon dRF P for a shoeshin e concession . 13 . MNA A receive don e proposal , fromGoodfellow s Shoeshine , b y th e du e dat e for th e secon dRFP . (Exhibit C t o thi s affidavit . Executiv e Summary o f Goodfellows ' Proposal) . 14 . Goodfellow s Shoeshin e i s afemal e owne dcertifie dACDBE . (Exhibi t D t o thi s affidavit . Copie s o f

ACDB E Certification) . 15 . After

evaluatin g th e proposa l fromGoodfellow s Shoeshine , MNA A Staf f ha s decide dt o recommen dt o th e MNA A Boar do f Commissioner s tha t

i t accep t th e Goodfellow s proposal . A t it s meetin g o n Septembe r 23 , 2009 , th e Boar dv^l l conside r Goodfellows ' proposal . 16 . Unde r

th e curren t

contrac t betwee n J& B an dMNAA , J& B pay s th e Airport 4 % o f it s gros s revenues , with aminimu mannual guarante e o f $7,500 . (Se e Director' s Determinatio n Inde x o f Administrativ e Record , Ite m10 , Exhibi t 8) . 17 . Th e RFP s issue db y MNA A i n 200 9 for ashoeshin e concessio n provide dthat th e propose r

mus t pa y MNA A 1 0 pe r

cen t o f thei r gros s revenue s with a minimu mannua l guarante e o f $10,29 6 (28 6 squar e feet time s $36.0 0 pe r

square foot) . (Exh . A at

2 an dC-2) . 18 . Th e proposa l receive dfromGoodfellow s Shoeshin e propose s t o pay MNA A 1 0 pe r cen t o f gros s revenue s with aminimu mannua l guarante e o f $12,960 , whic h i s mor e tha n $2,60 0 highe r tha n specifie db y th e RFP . (Exh . C at 4) .R . Ramse y Affidavi t

Augus t 28 , 200 9 Pag e 4 of 4 19 . A s aresul t

o f combinin g th e shoeshin e service s with th e sal e o f men' s merchandis e relate dt o travel , Goodfellow s project s tha t it s ren t t o th e Airport unde r th e propose dconcessio n agreemen t wil l excee d$38,00 0 annually . (Id. ) Th e foregoin g statemen t

i s mad e unde r

penalt y o f

perjur y unde r th e law s o f

th e Stat e o f Tennesse e an di s tru e an dcorrect . DATE D thisai^da y o f

August , 200 9 Ramse y ^ ~ STAT E O FTENNESSE E ) COUNT Y O Fn3LY«tey \) Th e foregoin g instrumen t wa s hereb y acknowledge dbefore m e thispLgHay o f August , 2009 , b y Rebecc aRamse y WITNES S m

y han dan dofficial seal . ^^^^STATEX ^ Notary Publi c O F\\M y Commissio n expires:^/ g V^tJSCt . 

### [TENNESSEE ) » ' ' '•.0 \ NOTAR Y "^\PUBLI C ^OA ^ GO V

# EXHIBI T A

### REQUES T FO R PROPOSAL S FO R SHO E SHIN E SERVIC E CONCESSIO N A T TH E NASHVILL E INTERNATIONA L AIRPORT ,

NASHVILLE , TENNESSE E

May , 200 9

Th e Metropolita n Nashvill e Airpor t Authorit y On e Termina l Drive , Suit e 50 1 Nashville , Tennesse e 3721 4TABL E O FCONTENT S Pag e

SECTIO N I INTRODUCTIO N 1

A . General Backgroim d1 B . Concessio n Location s 1 C . Qualification s for

Proposer s 2 D . ACDB E Participatio n 2 E . ACDB E Goal 3 SECTIO N II DEFINE D TERM S 4 SECTIO N II I SOLICITATIO N SCHEDUL E 9 SECTIO N IV PROPOSA L INSTRUCTION S 9

A . Invitatio n 9 B . Mandatory Pre-Proposa l Meetin g 1 0 C . Deadlin e for

Submissio n o f

Proposal s 1 0 D . Submissio n Requirement s 1 0 E . Proposa l Structur e 1 0 F . Poin t

o f Contac t 1 1 G . Deadlin e for

Question s 1 2 H . Propose r

t o Investigat e 1 2 I . Rejectio n o f

Proposal s 1 2 J . Proposa l Guarante e 1 3 K . Lette r

o f Credi t 1 3 L . Executio n o f

Documents 1 3 M . Withdrawa l o f

Proposals ; Award ; Return o f Proposa l Guarantee 1 3 SECTIO N V AIRPOR T OVERVIE W1 4 SECTIO N V I TERM S O FCONCESSIO N AN D OPERATIN G REQUIREMENT S 1 5

A . Termo f

Agreemen t

1 5 B . Minimu mServic e Requirements 1 5 C . General Operating Requirements 1 5 D . Initia l Sit e Improvements ; Annua l Refurbishment s 1 5 E . Restriction s o n Usag e 1 5 F . Signag e 1 5 G . Charge s t o th e Pubh c 1 6 H . No n Exclusivit y 1 6 I . Financia l Offe

r 1 6 J . Security Clearance s 1 6 K . Electroni c Communication s 1 6 L . Insuranc e 1 6 M . Subcontract s 1 6N . Fine s 1 7

SECTIO N VI I SELECTIO N O FSELECTE D PROPOSER/CONCESSIONAIR E 1 7 SECTIO N VII I RIGHT S AN D DUTIE S O Fproposer s 1 8

A . Tennesse e Publi c Record s Ac t 1 8 B . AppHcabl e Law s 1 8 C . Affirmativ e Actio n Progra m1 8 D . Disadvantage dBusines s Enterpris e Participatio n 1 9 E . Equa l Employmen t Opportunit y Requirement s 1 9 SECTIO N I X MISCELLANEOU S SUBMISSIO N TERM S AN D CONDITION S 1 9

A . Waive r

o f Objection s b y Proposer s 1 9 B . Proposal Preparatio n Cost s 1 9 C . Amendin g Proposal s 1 9 D . Proposal Error s 2 0 E . Incorrec t

Proposa l Informatio n 2 0 F . Prohibitio n o f

Propose r Term s an dCondition s 2 0 G . Righ t

t o Rejec t 2 0 H . Labo r

Forc e 2 0 I . Conflic t

o f Interes t an dProposa l Restriction s 2 0 J . RF P Amendmen t

an dCancellatio n 2 0 K . Authority' s Righ t t o Waiv e Variance s 2 1 L . Severability 2 1 EXHIBI T A FOR M O FCONCESSIO N AGREEMEN T EXHIBI T B ADDITIONA L AIRPOR T STATISTICA LINFORMATIO N EXHIBI T C PROPOSA LFOR M EXHIBI T D ADDITIONA L PROPOSA L REQUIREMENT S EXHIBI T E ACKNOWLEDGEMEN T O FADDEND A EXHIBI T FFOR M O FLETTE RO FCREDI T FO RPROPOSA LGUARANTE E EXHIBI T G AFFIDAVI T O FNON-COLLUSIO N EXHIBI T H ACDB E PARTICIPATIO N PLA N FOR M

1 1SECTIO N I INTRODUCTIO N Th e Metropolita n Nashvill e Airport Authorit y (th e "Authority" ) i s seekin g Proposal s fromqualifie dan dexperience dfirms t o operat e aSho e Shin e Servic e concessio n for th e convenienc e o f

patron s an demployee s o f th e Nashvill e Internationa l Airport (th e "Airport") . Thi s Sectio n I summarize s certai n element s o f thi s Reques t

for Proposal s fo

r Sho e Shin e Service s a t th e Nashvill e Internationa l Airport , Nashville , Tennesse e (th e "RFP") , but Proposer s ar e cautione dt o rea dal l document s containe di n thi s RF P full y an dcarefully . Define d term s use dan dno t

otherwis e define di n thi s RF P shal l hav e th e meaning s ascribe dt o the mi n Articl e I o f

th e for mo f th e Concessio n Agreemen t (th e "Agreement") , set

fort h i n Exhibi t

A t o thi s RFP . Th e Termo f

th e complete dAgreemen t i s th e terma s se t

fort h i n Sectio n 3.3 . "Term " o f Exhibi t A . Th e informatio n i n thi s RF P i s not intende dt o completel y defin e th e propose d contractua l relationshi p betwee n Authorit y an dth e selecte dProposer , an dProposer s ar e advise d t o rea dcarefiill y th e Agreemen t se t fort h i n Exhibi t

A t o thi s RFP . Authorit y retain s th e right t o revis e Exhibi t

A t o thi s RF P a

t an y tim e durin g th e RF P proces s an dt o negotiat e different term s with th e selecte dProposer . Th e selecte dPropose r that enter s int o th e complete dAgreemen t i s sometime s referre dt o a s th e "Concessionaire " i n thi s RFP . A . Genera l Backgroun d In connectio n with thi s sho e shin e servic e concessio n (th e "Concession") ; Authority ha s establishe dth e followin g objectives :

• Th e selectio n o f

aqualifie doperato r

t o manag e an doperat e effectivel y an dactivel y th e concessio n location s an dt o provid e sho e an dboo t shin e service s t o th e Airport' s travelin g publi c an demployee s a t reasonabl e price s an di n amanne r tha t support s Authority' s objectiv e t o provid e desire dconvenience s o n appropriat e term s withi n th e Terminal . • Th e Concessionair e shal l provid e al l chair s an drelate dequipment ; includin g materials , supplies , an dlabo r

t o ensur e that

th e sho e shin e service s provide di n th e Concessio n location s ar e operate di n amanne r tha t complie s with applicabl e buildin g codes . Tenan t Improvemen t

Reques t procedure , an dAuthorit y standard s

• Se e SECTIO N V Term s o f Concessio n an dOperatin g Requirement s for amor e detaile ddiscussio n o f

th e term s o f

th e Concession . B . Concessio n Location s Unde r th e Agreement , th e Concessionair e shal l provid e sho e shin e service s i n tw o publi c location s withi n th e Terminal , on e stan deac h o n th e North an dSout h end s o f

th e concours e connector , a s identifie di n Attachmen t A o f th e attache dAgreement , Exhibi t A . Thes e tw o location s shal l b e referre dt o collectivel y a s th e "Concessio n Locations" .Th e successfii l Propose r shal l accep t

th e Concessio n Location s an dth e remainde r o f th e premises o n a

n "a s is " basi s an dwil l b e responsible , a t it s sol e cost , for

th e complefio n o f

al l improvement s necessar y t o mak e th e Concessio n Location s suitabl e fo r th e operatio n o f

th e sho e shin e servic e service s i n accordanc e with th e requirement s o f thi s RFP . Th e location s ar e approximatel y 28 6 squar e feet collectively . C . Qualification s fo r Proposer s T o b e considere dfor

th e awar do f

th e Concession , aPropose r mus t demonsfrate a minimu mo f

five (5 ) year s o f

successfiil , continuou s an drecen t experienc e i n th e operatio n o f sho e shin e service s an dth e capacity t o sustai n th e busines s operation s require dt o b e performe d an dmaintaine dunde r

th e complete dAgreement . Proposer s mus t als o compl y wit h al l proposa l requirement s an dsubmissions . A potential Propose r tha t doe s no t

mee t thes e minimu m qualification s i s encourage dt o explore cooperativ e venture s with mor e establishe doperators , t o th e extent permitte db y th e term s o f thi s RFP . Th e Concessionair e mus t mee t al l qualification s an d licensin g requirement s necessar y t o conduc t busines s i n th e Stat e o f

Tennessee . I f

not qualifie d an dlicensed , aPropose r

mus t confirmi n writin g that , i f selected , suc h licensin g wil l b e obtaine d withi n 3 0 day s followin g notic e tha t suc h Propose r

ha s bee n selecte dfor

th e awar do f

th e Concession . D . ACDB E Participation .

Objective s an dPolic y Statemen t Th e Authority ha s establishe da n Airport Concessio n Disadvantage dBusines s Enterpris e (ACDBE ) progra mi n accordanc e with regulation s o f th e U.S . Departmen t

o f Transportatio n (DOT) , 4 9 CFRPart

23 . Th e Authorit y ha s receive dfederal financial assistanc e fro mth e Departmen t

o f Transportation , an da s aconditio n o f receivin g thi s assistance , th e Authority ha s signe da

n assuranc e that

i t wil l compl y with 4 9 CF RPart 23 . It i s th e polic y o f

th e Authorit y t o ensur e tha t ACDBEs , a s define di n Part 23 , hav e a

n equal opportunity t o participat e i n Airport Concessio n contracts . It i s als o th e Authority' s policy : 1 . T o ensur e nondiscriminatio n i n th e awar dan dadministratio n o f Airport Concessio n contracts ; 2 . T o creat e aleve l playin g fieldo n whic h DBE s ca n compet e fairl y for

Airport Concessio n contracts ; 3 . T o ensur e tha t

th e ACDB E Progra mi s narrowl y tailore di n accordanc e with applicabl e law ; 4 . T o ensur e that

onl y firms tha t

fiilly mee t

4 9 CF RPart

2 3 eligibility standard s are permitte dt o participat e a s ACDBEs ; 5 . T o hel p remov e barrier s t o th e participatio n o f ACDBE s i n Airport

Concessio n contracts , an d 6 . T o assis t

th e developmen t

o f firms that

can compet e successfially i n th e marketplac e outsid e th e ACDB E Program .E . ACDB E Goa l

A n ACDB E rac e consciou s participatio n goal ha s no t bee n establishe dfor

thi s concessio n opportunity . Proposer s are , however , encourage dt o utiliz e ACDBE s i n th e wor k o f aconfrac t resultin g fromthi s solicitation, includin g providin g good s an dservices . Awar do f th e Concessio n Agreemen t

wil l b e conditione dupo n satisfyin g th e requirement s o f thi s RFP . Thes e requirement s appl y t o al l firms an dsuppliers , includin g thos e wh o qualif y a s a n ACDBE . ACDBE s mus t

b e certifie db y Authorit y a t th e tim e of

proposa l submission . Proposer s agre e t o ensur e tha t n o perso n shal l b e exclude dfromparticipatio n in , denie dth e benefit s o f

o r otherwis e b e discriminate dagains t i n connectio n with th e awardan dperformanc e o f th e contract(s ) t o b e awarde dunde r thi s solicitation, includin g subconfracts , o n th e basi s o f thei r race , religion , color , nationa l origin , sex , ag e o r disability . Th e Propose r shal l carry ou t

th e applicabl e requirement s o f th e ACDB E Regulation s i n th e awardan dadministratio n o f th e Concessio n Agreement . 1 . Monitorin g an dComplianc e a . Al l participant s ar e hereb y notifie dthat pursuan t t o Titl e 4 9 Cod e o f

Federal Regulations , Departmen t o f Transportation , Part

2 3 an dMefropolitan Nashvill e Airport Authority' s Airport

Concessio n Disadvantage dBusines s Enterpris e Program , the y mus t

affirmativel y ensur e tha t i n an y contrac t

entere dint o with Metropolita n Nashvill e Airport Authority ; ACDBE s wil l b e afforde dequal opportunit y t o participat e i n concessio n opportunities . It i s th e polic y o f Metropolita n Nashvill e Airport Authority t o ensur e tha t ACDBEs , a s define di n Part 23 , hav e a

n equal opportunit y t o receiv e an dparticipat e i n Airport concessio n contracts . It

i s further

ou r polic y t o ensur e nondiscriminatio n i n th e awardan d administratio n o f

airport concessio n confracts . b . Al l documentatio n submitte dat tim e o f proposal , a s wel l a s additiona l dat a provide db y th e successfii l concessionaire , i s considere dpart o f th e confrac t documents . An y alterations , substitutions , deletions , etc. , t o dat aprovide da t tim e o f submissio n o f

proposa l mus t

hav e prio r

approva l o f

th e Airport

Authority' s ACDB E Liaiso n Officer . c . In contract s with ACDB E confrac t goals , proposal s submitte dwhic h d o no t mee t th e ACDB E contrac t

goals , an dwhic h d o not sho w that

ameaningfii l goo dfait

h effor t was mad e t o achiev e th e state dgoals , wil l b e considere dnon-responsiv e , an dproposer s wil l b e notifie do f th e deficienc y an dgive n opportunity t o appeal t o th e Administrativ e Reconsideratio n Officer . Th e bidde r wil l no t b e eligibl e fo

r awardo f th e contrac t

unti l th e appeal procedure s ar e complete . Th e Administrativ e Reconsideratio n Officer wil l mak e th e determinatio n o n th e sufficienc y o f

th e Goo dFaith Efforts . d . Th e Airport

Authorit y reserve s th e right t o rejec t an y o r al l proposals , o r

t o re advertis e for

proposals . Award , i f

made , wil l b e t o th e mos t responsiv e an dqualifie dproposer . A proposa l wil l no t b e considere dresponsiv e unles s th e propose r complie s with Titl e 4 9 Cod e o f th e Federa l Regulations , Part 23 , an dth e Airport Authority' s Airport

Concessio n Disadvantage dBusines s Enterpris e Program . e . Additiona l informatio n o n th e Airport Authority' s Disadvantage dBusines s Enterpris e Progra mcan b e obtaine dfromth e ACDBELO , Ambe r Danc y Gooding , Directo r

o f Busines s Diversit y Developmen t (On e Termina l Driv e Suit e 501 , Nashville , Tennesse e 37214-4114 , (615 ) 275-1620) . SECTIO N I I DEFINE D TERM S Unles s th e contex t

otherwis e specifie s o r

require s th e followin g term s shal l hav e th e meaning s specifie dbelo w (suc h definition s t o b e applicabl e equall y t o singular an dplura l noun s an dverbs o f

an y tense) : "Addendum " mean s writte n o r graphi c instrumen t

issue dprio r

t o Proposa l openin g that clarifies , correct s o r

change s th e RF P an drelate dmaterial s o r th e Concessio n Agreemen t documents . "Affiliate " means , with respec t t o an y Person ; (i ) an y Perso n wh o controls , i s controlle d b y o r i s unde r commo n contro l with , suc h Person ; (ii ) an y Perso n wh o i s amanager , directo r o r officer of , partne r in , truste e of

, o r bloo do r lega l relativ e livin g i n th e sam e household , guardian o r representative of

, th e specifie dPerson , o r an y Perso n wh o act s o r

serve s i n asimilar

capacity with respec t

t o th e specifie dPerson ; (iii ) an y Perso n o f whic h o r who mth e specifie dPerso n i s a manager , director , officer , partner , trustee , bloo do r legal relativ e livin g i n th e sam e household , guardian o r

representative , o r

with respec t

t o whic h o r

who mth e specifie dPerso n act s o r serve s i n asimilar

capacity ; (iv ) an y Person , who , directl y o r indirectly , i s th e lega l o r beneficia l owne r o f o r control s te n percen t

(10% ) o r

mor e o f th e equity ownershi p interest s o f th e specifie d Person ; an d(v ) an y Perso n wh o i s a n Affiliate a s define di n th e precedin g clause s (i) , (ii) , (iii ) o r (iv ) o f a n Affiliate o f

th e specifie dPerson. . "Agreement " mean s th e Concessio n Agreemen t awarde da s aresul t

o f thi s RFP , betwee n th e Metropolita n Nashvill e Airport Authorit y an dth e Concessionaire s leasin g th e premise s an dsettin g fort

h th e parties ' rights an dresponsibilities . "Airport " o r

"BNA " mean s Nashvill e Internationa l Airport . "ACDBE " mean s a

n Airpor t Concessio n Disadvantage dBusines s Enterpris e that i s a for-profi t smal l busines s concern (1 ) that i s a t leas t 5 1 percen t

owne db y on e o r

mor e individual s wh o ar e bot h sociall y an deconomicall y disadvantage dor , i n th e cas e o f acorporation , i n whic h 5 1 percen t o f th e stoc k i s owne db y on e o r

mor e suc h individuals ; an d(2 ) whos e managemen t an ddail y busines s operation s ar e controlle db y on e o r mor e o f th e sociall y an deconomicall y disadvantage dindividual s wh o ow n it . "Airpor t Securit y Plan " mean s aprogra mdevelope db y th e Authorit y for th e maintenanc e o f

th e safet y an dsecurity o f

th e Airport

an dPerson s usin g th e Termina l o r an y othe r portio n o f

th e Airport

premises , a s i t

ma y b e amended , modifie do r revise db y Authority fromtim e t o time . Th e Airport Security Pla n i s apar t

o f th e Rule s an dRegulations . "Airside " means th e airfield , a s wel l a s al l portion s o f th e Terminal , a s designate dfrom tim e t o time , t o whic h th e publi c doe s no t hav e acces s withou t

passin g throug h security checkpoints . "Annua l Refurbishment " mean s th e repair , maintenanc e (e.g. , painting) , replacemen t o r upgrad e o f

th e Concessio n Area. "Authority " mean s th e Mefropolita n Nashvill e Airpor

t Authority , aTennesse e corporation . "Bas e Buildin g Work " mean s th e sub-floor , structural elements , demisin g wall s at th e exterio r o f th e lease dPremises , utilitie s infrastructur e an dothe r bas e buildin g improvements , structure s an dfixtures tha t MNA A install s a

t th e Concessio n Area. Bas e Buildin g Wor k include s preparatio n o f

portion s o f

th e Concessio n Are adesignate dfo r concessio n activitie s i n Shel l Condition . "Build-out " means al l wor k t o improv e o r

renovat e th e Concessio n Areas , othe r than th e Bas e Buildin g Work , t o prepar e thes e area s t o b e use dfor thei r intende dpurpose s i n accordanc e with th e Agreement . "Capita l Improvements " mean s th e improvements , structure s an dfixtures installe db y Concessionair e i n Lease dPremises . Capita l Improvement s ma y include , but ar e not limite dto , finish-out wor k o n floors, ceilings , demisin g wall s an dstor e facades , storefron t signage , th e pane l bo x an dhook-up s t o utilitie s wire s an dconduit s infrastructure , decorations , furniture , equipment , shelves , counters , cas h wraps , lightin g an dinterio r desig n an dconstructio n wor k necessary i n genera l t o accommodat e th e operatio n o f th e Lease dPremises . "Commo n Areas " mean s eac h are awithi n th e Termina l that i s accessibl e t o th e publi c an dno t subjec t t o exclusiv e occupanc y b y atenan t o f th e Terminal , including , withou t limitation , an y commo n corridor , hall , passageway , walkway , entrance , exit , aisle , stairway , elevator , escalator , seatin g o r

waitin g are aan drestroom . "Concession " means th e Sho e Shin e Servic e Concessio n a t BN A operate dpursuan t

t o th e Agreement . "Concessio n Area " mean s th e Lease dPremise s an dCommo n Areas . "Concessio n Manager " means th e perso n charge db y th e Concessionair e withth e responsibilit y t o manag e an doverse e th e day-to-da y operation s an dmanagemen t o f th e Concessio n Locations , a s further explaine di n th e Agreement ."Constructio n Costs " mean s th e sum s Concessionair e i s require dt o spen do n th e

constructio n o f

improvement s t o lease dPremises , with th e approva l o f th e MNAA , a s specifie d i n th e Agreement . "Drawings " mean s th e document s showin g th e layou t o f th e propose dConcessio n Areas . "Enplane dPassenger " mean s an y passenger , excep t th e flight crew , boardin g a

n aircraf t a t th e Airport , eve n i f

suc h passenge r

previousl y disembarke dfromanothe r aircraf t o f th e sam e o r adifferen t

Ai r Transportatio n Company . "Evaluatio n Committee " mean s th e grou p establishe db y th e Authority t o revie w th e Proposals . "FAA " mean s th e Federa l Aviatio n Authorit y o f th e Unite dState s Departmen t o f Transportatio n an dan y successo r agency , offic e o r

departmen t

thereto . "Fisca l Year " mean s eac h year beginnin g Jul y 1 an dendin g Jun e 30 . "Generall y Accepte dAccountin g Principles " o r "GAAP " mean s th e conventions , rules , an dprocedure s tha t defin e approve daccountin g practice s a t aparticular

time . Thes e principle s ar e issue db y th e Financia l Accountin g Standard s Boar dfor us e b y accountant s i n preparin g financial statements . Th e principle s includ e no t onl y broa dguideline s o f general application , but

als o detaile dpractice s an dprocedures . "Gros s Receipts " mean s an dinclude s al l monie s pai do r payabl e t o eac h an devery Concessionaire , whethe r

i n cash , credi t

o r otherwise , for

sale s mad e o r

service s rendere da

t o r fromth e Airport

regardles s o f

whe n o r wher e th e orde r

therefor e i s received , o r outside th e Airport i f th e orde r i s receive da

t th e Airport , including , withou t limitation: • Proceed s fromth e Sho e Shin e Concessio n Service s an drelate dmerchandis e certificate s (bu t

onl y whe n suc h certificate s ar e treate da s asal e fromConcessionaire' s Premise s pursuan t t o aConcessionaire' s recor dkeepin g system) ; • Order s take n a

t th e Concessio n Are a(althoug h suc h order s ma y b e filledelsewhere) ; • Al l insuranc e proceed s receive ddu e t o los s o f gros s earning s unde r an y Concessionaire' s busines s interruptio n insuranc e coverage . "Proposa l Guarantee " mean s afinancial guarante e o r deposi t from aProposer

i n th e for m o f abank cashier' s check , o r

Letter o f Credi t i n th e for mo f EXHIBI T Fhereto , mad e payabl e t o th e Authority , i n th e amount

o f $5,000.00 , t o b e hel dan dapplie da s provide di n thi s RFP . "Initia l Sit e Improvements " mean s improvements , additions , and/o r procuremen t

o f an y an dal l Furniture , Fixtures , an dEquipmen t necessar y t o operat e asho e shin e servic e i n th e concessio n locations ."Kiosks " o r "Retai l Merchandisin g Unit " ("RMU" ) means aConcessio n Are athat i s amobil e o r

non-mobile , free-standing temporar y facility no t affixe dt o th e Terminal , whethe r completel y free-standing o r locate dagains t

th e wall , that

i s use da s asellin g locatio n for merchandis e o r

services . "Lease dPremises, " mean s area s i n th e Termina l lease dt o Concessionair e unde r th e Concessio n Agreement . "Landside " mean s al l part s o f th e Termina l no t

locate dwithi n th e Non-Publi c Area , th e Steril e Are ao r

th e Secure dArea. "Lette r o f Credit " mean s astand-by , irrevocabl e lette r o f credi t i n th e for mo f Exhibi t Gt o thi s RFP i n th e state damount o f fifty percen t

(50% ) o f

th e MA G unde r

th e Agreemen t

that th e Concessionaire mus t

provid e an dmaintai n with th e Authority throughou t th e ter mo f th e Agreemen t t o guarante e performanc e o f th e Concessionaire' s obligation s unde r th e Agreemen t

a s se t fort h therein . "Mid-ter mRenovation " mean s renovatio n t o b e performe db y Concessionair e durin g th e termo f

th e Concessio n Agreement . "Minimu mAnnua l Guarantee " ("MAG" ) mean s th e minimu mamoimt payabl e b y th e Concessionair e t o th e Authority o n a n annua l basis . "Non-Publi c Area " mean s th e area s o f th e Termina l befor e th e passenge r security checkpoint s t o whic h a n individua l doe s not

hav e acces s withou t

eithe r aNon-Publi c Identificatio n Badge , aSteril e Are aIdentificatio n Badg e o r aSecure dAre aIdentificatio n Badge. . "Plans " means th e complete dse t o f architectura l workin g plans , drawing s an d specification s an dengineerin g drawing s an dspecification s prepare db y th e Concessionaire' s Architect/Enginee r

o f recor dfor

th e constructio n o f

Capita l Improvement s o r Refiirbishments . "Premises " mean s th e area(s ) unde r leas e t o Concessionair e unde r th e Concessio n Agreement . "Proposal " mean s th e document(s ) requeste db y th e Authorit y an dsubmitte db y th e Propose r i n respons e t o th e Sho e Shin e Concessio n RFP . "Proposa l Bond " mean s a n instrumen t

bindin g apropose r

t o pa y t o th e Authorit y afixed suma s damage s i f

th e propose r

i s selecte dbut

fail s t o performand/o r

mee t al l requirement s containe di n th e RFP , delive r al l require ddocuments , an dexecut e th e require dConcessio n Agreemen t

withi n th e timeframe s specified . "Proposa l Forms " mean s th e form s se t fort h i n Exhibi t

C throug h Exhibi t

G t o thi s RFP . "Reasonabl e Pricing " mean s that fo r eac h Concessio n Operato r th e quality , quantity , and price s offereda

t BNA mus t

b e th e sam e a s thos e offereda t th e Concessio n Operator' s other location s o r

comparabl e operation s i n th e Nashvill e Metropolitan Area . Th e Concessionaire shal lmonito r

pricin g t o ensur e maintenanc e o f Reasonabl e Pricin g i n accordanc e wit h th e Agreement . Failur e t o d o s o wil l resul t i n fines a s set

fort h i n th e Agreement . "RFP " mean s thi s reques t for proposal s for

th e sho e shin e servic e concession s a t Nashvill e Internationa l Airport , Nashville , Tennessee . "Refurbishment s o r

Renovations " mean s th e repair , maintenanc e (e.g. , painting) , replacemen t

o r upgrad e o f

th e Concessio n Are aincludin g but no t limite dto : remodeling , refreshmen t

o r re-conceptin g o f

th e Concessio n Area. "Rental " o r

"Rents " mean s th e paymen t for th e lettin g o f

th e Concessio n Are a commencin g o n an dcontinuin g throughou t th e Ter mo f

th e Agreemen t

unti l th e expiratio n o r

othe r terminatio n o f

th e Agreemen t

that th e Concessionair e shal l pa y t o th e Authority . "Reta U Merchandisin g Uni t (RMU) " Se e Kiosk s "Rule s an dRegulations " mean s thos e rule s an dregulation s promulgate db y th e Authority i n th e Rule s an dRegulation s for th e us e o f

Airport s an dFacilitie s Nashvill e Internationa l Airport

for th e orderl y us e o f

th e Airport , a s th e sam e ma y b e amended , modifie do r supplemente dfromtim e t o tim e an dincluding , withou t limitation , th e Airport

Security Plan . "Secure dSID A Area " mean s th e airfiel da t th e Airport , a s wel l a s al l portion s o f th e Termina l beyon dth e passenge r security checkpoint s a s designate db y Authority , th e FA A o r TS A fromtim e t o time , t o whic h a n individua l doe s no t

hav e acces s withou t

aSecure dAre a Identificatio n Badge. . "Shel l Condition " mean s smooth concret e floors, demisin g stud s an dwalls , an dutility service s (conduits , lines , pipes ) o f typica l commercia l capacity an dsiz e locate da t th e leas e line s o f eac h o f Concessionair e Premise s o r i n reasonabl e proximit y thereto . « < 'Shor t List " mean s th e lis t

o f Proposal s identifie db y th e Evaluatio n Committe e for additiona l evaluatio n an doral presentations . "Steril e Area " mean s th e area s o f th e terminal beyon dth e passenge r security checkpoint s t o whic h a

n individua l doe s not

hav e acces s withou t

eithe r aSteril e Are aIdentificatio n Badg e o r aSecure dAre aIdentificatio n Badge . TS A screen s passenger s accessin g thi s area . "Sublease " mean s asubleas e agreemen t b y an dbetwee n th e Concessionair e pursuan t t o whic h th e Concessionair e sublease s aportio n o f th e Premise s t o th e Sublesse e thereunde r i n accordanc e wit h th e term s an dcondition s o f th e Agreement . "Tenan t Improvemen t

Process " mean s th e procedur e t o obtai n Authorit y approva l fo r an y constructio n o r

modificatio n o f

leasehol dimprovements . "Terminal " mean s th e interconnecte dfacilitie s a t BNA , existin g o r

unde r construction , a s o f th e dat e o f

th e Agreement , know n individuall y a s Concours e A , Concours e B , Concours eA/

B Apex , Concours e C , Concours e D , Concours e C/ D Apex , Termina l Landside , an d associate dCommo n Area s alon g wit h al l use r movemen t

areas , publi c areas , baggag e clai man d groun dtransportatio n area s therei n an dinterconnectin g th e facilitie s a s show n i n Attachmen t of Exhibi t A , th e Concessio n Agreement , an dal l future expansion s thereto . "TSA " mean s th e Transportatio n Security Administratio n o f th e Unite dState s Departmen t

o f Transportatio n an dan y successo r agency , offic e o r

departmen t

thereto . SECTIO N II I SOLICITATIO N SCHEDUL E Authorit y ha s adopte dth e followin g tentativ e schedul e for th e submissio n o f

Proposals , th e awar do f

th e Concession , an dth e final executio n o f th e complete dAgreemen t unde r thi s RFP :

• Officia

l Releas e o f

RF P Ma y 21 , 200 9

• Pre-Proposa l Meetin g Jun e 18,200 9 1:3 0 p.m . (Cenfra

l Time )

• Deadlin e for

question s fromProposer s Jun e 2 5 , 200 9 4:0 0 p.m . (Cenfra

l Time )

• Fina l addendu mt o RF P Jul y 2 , 200 9

• Proposa l submissio n deadlin e Jul y 16 , 200 9 4:0 0 p.m . (Centra l Time ) • Interview s Wee k o f Au g 3 , 200 9

• Notic e o f

inten t t o awar dConcessio n Augus t 14 , 200 9 Al l date s specifie di n thi s RF P ar e subjec t t o chang e withou t

notic e an dwithou t

liability t o Authority o r

it s commissioners , employees, consultants , agent s o r representatives . Awar do f th e Concessio n an dth e final executio n an dcommencemen t o f th e complete dAgreemen t ar e subjec t t o th e approval o f

Authority' s Boardo f

Commissioners . SECTIO N I V PROPOSA LINSTRUCTION S A . Invitatio n Authority invite s al l intereste dpartie s t o submi t Proposal s a s describe di n th e term s an d condition s se t

fort h i n thi s RFP . T o obtai n th e awar do f th e Concession , th e selecte dPropose r mus t ente r int o th e complete dAgreemen t unde r thes e term s an dconditions . In th e even t th e selecte dPropose r

refuse s o r

fail s t o execut e th e complete dAgreemen t an dfulfill th erequirement s therei n i n accordanc e with th e timetabl e se t fort h i n thi s RFP , Authority ma y elec t t o awardth e Concessio n t o anothe r Propose r a s provide di n thi s RFP . B . Pre-Proposa l Meetin g A potential Propose r

wh o wishe s t o submi t

aProposal ma y atten dth e pre-proposa l meetin g a t 1:3 0 p.m. . Central Time , o n Jun e 18 , 2009 , a t Authority' s Boardroo mo n th e fourt h floor o f th e Termina l a

t On e Termina l Drive , Suit e 501 , Nashville , Tennessee . Attendanc e a t th e meetin g i s strongl y encouraged , bu t i s not mandatory . Regisfratio n for th e pre-proposa l meetin g shal l begi n a

t 1:0 0 p.m. . Centra l Time , o n Jun e 18 , 2009 , an deac h attende e mus t brin g acop y o f thi s RF P t o th e pre-proposa l meeting . After th e meeting . Authorit y wil l pos t alis t o f th e attendee s a

t th e pre-proposa l meetin g o n it s website . A potential Propose r shoul dsen dwritte n confirmatio n o f

attendanc e a

t th e pre-proposa l meetin g t o Ms . Lynn e Stec k b y emai l a

t lynne_steck@nashintl.co mo r b y facsimil e transmissio n t o 615-275-2349 . C . Deadlin e fo r

Submissio n of

Proposal s Proposal s wil l b e accepte dunti l 4:0 0 p.m. . Centra l Time , o n Jul y 16 , 2009 , a t th e Receptionist' s Desk , locate do n th e fourt h floor o f th e Terminal a

t th e Airport . On e origina l an d five copie s o f

aProposa l mus t

b e submitte di n accordanc e with th e requirement s o f thi s RF P an d addresse dto : Ms . Lynn e Steck , Directo r o f Purchasin g Metropolita n Nashvill e Airport Authorit y On e Termina l Drive , Suit e 50 1 Nashville , T N 37214-411 4 A Propose r

assume s th e risk

o f th e metho do f

deliver y chosen . Authorit y assume s n o responsibilit y for

delays cause db y aProposer' s chose n delivery service. Postmarkin g b y th e du e dat e doe s no t

constitut e receip t

b y Authority o f

aProposal . Lat e Proposal s shal l no t b e accepte d no r shal l additiona l tim e b e grante dt o an y Proposer. Proposals , o r revision s t o Proposals , ma y no t b e submitte do r

delivere dverbally o r

b y facsimile , e-mai l o r

othe r electroni c transmission . D . Submissio n Requirement s T o expedit e th e evaluatio n o f Proposals , eac h Propose r mus t organiz e it s Proposa l a s outline di n thi s RFP . Authorit y ma y dee man y Proposal tha t doe s not follo w th e forma

t specifie d herei n a s non-responsiv e an dma y disqualif y i t fromfurther

consideratio n fo

r th e award . In addition , failure o n th e part o f aPropose r

t o provid e th e require ddocumentatio n ma y b e caus e fo r rejectio n o f

suc h Proposer' s Proposal . Eac h Propose r mus t submi t on e origina l an dfiv e copie s of it s Proposa l fo r

atota l o f

si x copies , an dth e outsid e o f th e packag e containin g th e Proposa l mus t

clearl y indicat e th e nam e o f th e Propose r

an dth e titl e o f

thi s RFP . E . Proposa l Structur e Eac h Proposa l shal l consis t o f th e following :

1 0• Th e Mai n Proposa l Documents , whic h mean s th e followin g part s o f acomplete d Proposal : (i ) th e cover/fransmitta l letter ; (ii ) th e executiv e summary o f importan t feature s o f

th e Proposal , includin g th e relevan t qualification s o f

th e Proposer , th e highlight s o f

th e Proposal , an dan y additiona l informatio n that th e Propose r believe s i s particularl y importan t t o th e Proposer' s qualifications ; (iii ) th e complete dform s se t

fort h i n Exhibi t

C t o thi s RFP ; (iv ) th e Additiona l Proposa l Requirements describe di n Exhibi t D t o thi s RF P (with th e exceptio n o f material s include dwithi n th e Support Documents) ; (v ) th e complete dAcknowledgemen t o f Addend ase t

fort h i n Exhibi t

E t o thi s RFP ; an d(vi ) th e complete dAffidavi t o f Non-Collusio n se t

fort h i n Exhibi t

G t o thi s RFP . Th e Suppor

t Documents , whic h means th e part s o f acomplete dProposal consistin g o f propose dpartnership , join t ventur e an dsubconfractor agreements , employe e fraining manual s an dhandbooks , financia l statement s andother

supplemental informatio n an dmaterial s requeste do r require dunde r

Exhibi t C o r Exhibi t D t o thi s RFP . Th e Proposal Guarante e i n th e for mo f afinancial guarante e o r deposi t from a Propose r i n th e for

mo f aban k cashier' s chec k

o r alette r o f credi t i n th e for

mo f Exhibi t Ft o thi s RFP , mad e payabl e t o Authority , i n th e amount o f Fiv e Thousan d an dNo/10 0 Dollar s ($5,000.00) , t o b e hel dan dapplie da s provide di n thi s RFP . Th e Mai n Proposa l Document s an dth e Support Documents shal l b e printe dsingle-side dan di n a t leas t 10-poin t type . Al l page s include di n th e complete dMai n Proposa l Document s mus t b e sequentiall y numbere dwithi n eac h section , e.g. , I-l , II-l , etc . Authority encourage s clarity an d brevity an drequest s tha t Proposer s d o not

includ e informatio n that i s no t directl y relevan t

t o thei r respectiv e Proposals . Th e Mai n Proposal Document s an dth e Support Documents shal l b e submitte di n aloose-lea f

thre e ring binde r

typ e folder

o r noteboo k with tabs . Al l page s ar e t o b e o n 8/4 " X 11 " pape r

with th e exceptio n o f

renderings , whic h ma y b e o n 11 " x 17 " paper . Th e Proposa l Guarantee shal l b e submitte di n aseale denvelop e an dcorrectl y labele da s such . I n completin g it s Proposal , aPropose r shal l no t add , delet e o r

var y an y o f

th e term s an d condition s o f

an y documen t

prepare db y Authority . I n th e even t aPropose r

make s an y change s i n an y suc h document . Authorit y may , i n it s sol e discretion , rejec t it s Proposal . Eac h Propose r

mus t lis t th e nam e o f

an y propose dsubcontracto r an dth e servic e that

i s t o b e provide db y eac h suc h subcontracto r i n it s Proposa l wher e required . Al l subcontractor s mus t mee t al l condition s an drequirement s applicabl e t o th e Propose r t o th e exten t

provide di n th e Mai n Proposa l Documents . Authorit y shal l not allo w th e sam e servic e t o b e provide db y mor e tha n on e entity . Nothin g i n thi s Sectio n 1(G ) wil l b e construe da s creatin g an y contractua l rights betwee n an y subcontracto r an dAuthority . F . Poin t

o f Contac t Th e poin t o f contac t for al l correspondenc e concernin g thi s RF P wil l b e Ms . Lynn e Steck , Directo r o f Purchasing . Al l correspondenc e mus t b e mad e vi ae-mai l o r

facsimil e transmissio n an dsent onl y t o Ms . Stec k

b y e-mai l t o lynne_steck@nashintl.co mo r b y facsimil e transmissio n 1 1t o 615-275-2349 . N o phon e call s wil l b e accepted . An y unauthorize dcontac t betwee n a Propose r an dan y o f

Authority' s commissioners , officers , employees , consultant s o r legal counse l ma y resul t

i n rejectio n o f

suc h Proposer' s Proposal . G . Deadlin e fo r

Question s N o interpretatio n o f

th e meanin g o f

an y o f th e provision s o f

thi s RFP , no r

correctio n o f an y apparen t

ambiguity , inconsistency , erro r o r an y othe r

matte r pertainin g t o thi s RFP , wil l b e mad e b y Authority t o aPropose r verbally . Every reques t

for interpretatio n o r

correctio n mus t

b e mad e i n writin g an daddresse dt o Ms . Stec k an dsen t b y e-mai l t o lynne_steck@nashintl.co mo r b y facsimil e transmissio n t o 615-275-2349 , an dmus t b e receive dn o late r

tha n 4:0 0 p.m. , Cenfra

l Time , o n Jun e 25 , 2009 , t o b e give n consideration . Response s t o request s for interpretatio n o r correctio n shal l b e a

t th e sol e discretio n o f

Authority . Al l interpretation s an dsupplementa l instruction s fromAuthorit y wil l b e i n th e for mo f awritte n addendum , which , i f issued , wil l b e delivere db y e-mai l t o th e e-mai l addres s furnishe db y aProposer . In cas e aPropose r fail s t o acknowledg e receip t

o f an y addendu mo n th e Acknowledgemen t o f Addend afor

mse t fort hi n Exhibi t E t o thi s RFP , suc h Proposer' s Proposal wil l nevertheles s b e construe da s thoug hth e addendu mha dbee n receive db y suc h Propose r an dsubmissio n o f

aProposa l wil l constitut e a Proposer' s acknowledgmen t o f receip t o f al l addend at o thi s RFP . Onl y th e writte n interpretatio n o r

correctio n o f

thi s RF P b y Authorit y shal l b e binding , an deac h Propose r i s warne dthat

n o othe r

sourc e i s authorize dt o giv e informatio n concerning , explainin g o r interpretin g thi s RFP . H . Propose r

t o Investigat e Eac h Propose r

mus t carefiill y examin e thi s RF P an dth e Concessio n Agreemen t t o becom e fiilly informe do f th e condition s t o b e encountered , th e character , qualit y an dquantitie s o f th e service s t o b e performed , an dth e material s t o b e furnishe di n respondin g t o thi s RFP . Al l effort s b y aPropose r

t o investigat e an dperformdu e diligenc e concernin g th e Airport an dthi s RFP shal l b e conducte dwith minimu minterferenc e t o th e operation s o f th e Airport . A Proposer' s failure t o understan dth e condition s t o b e encountered , th e character , qualit y an d quantitie s o f

th e service s t o b e performed , o r th e material s t o b e fiimishedi n respondin g t o thi s RF P wil l not

enabl e aPropose r

t o withdra w it s Proposa l withou t los s o f it s Proposal Guarantee . I . Rejectio n o f

Proposal s Authority reserve s th e right t o rejec t an y an dal l Proposals . Authorit y may , i n it s sol e an d absolut e discretion , re-advertis e for Proposal s usin g thi s RF P o r adifferent

reques t for proposals . Authority ma y conside r

an y o f th e followin g circumstances , amon g others , a s asufficient reaso n for disqualificatio n and/o r

rejectio n o f

aProposal :

• Submissio n o f

mor e than on e Proposa l b y an individual , firm, partnershi p o r corporatio n unde r

th e sam e o r

different names .

• Authority' s determinatio n tha t aProposa l i s no t

responsiv e t o thi s RFP .

• Th e Proposer' s failur e t o mee t th e minimu mqualification s describe di n thi s RFP . 1 2• Th e Proposer' s failure t o perfor msatisfactoril y any presen t o r previou s obligatio n t o Authority . Authority' s determinatio n tha t th e Proposer

i s no t responsible . An y other

conduc t o r circumstanc e whic h b y la w require s o r

permit s rejectio n o f

a Proposal . J . Proposa l Guarante e Eac h Proposa l mus t

b e accompanie db y aProposa l Guarante e i n th e amoun t o f Fiv e Thousan dan d00/10 0 Unite dState s Dollar s ($5,000.00) . In th e even t Authorit y indicates it s inten t t o awardth e Concessio n t o aPropose r but suc h Propose r

fail s o r refuse s t o ente r

int o th e complete dAgreemen t

o r i n th e even t

aPropose r

fail s t o compl y with th e term s an dcondition s o f it s Proposal , Authority shal l retai n suc h Proposer' s Proposa l Guarante e a s liquidate ddamages . Authority shal l deposi t

aProposer' s Proposa l Guarantee submitte di n th e for mo f acashier' s chec k i n anon-segregate daccoun t o f Authority imti l th e Propose r providin g suc h Proposa l Guarante e i s entitle dt o th e retur n thereo f a s provide di n Sectio n IV o f thi s RFP . Authority ma y commingl e an y suc h fund s with it s othe r fund s an deac h Propose r waive s an y right

t o an y interes t that ma y o r coul db e earne do n it s Proposa l Guarantee . K . Lette r

of Credi t Prio r t o executio n o f

th e complete dAgreement , th e selecte dPropose r mus t furnis ht o Authority , an dmaintai n a s lon g a s th e complete dAgreemen t remain s i n effect , aLette r o f Credi t i n th e for mrequire db y th e complete dAgreement . L . Executio n of

Document s Th e Mai n Proposa l Documents shal l b e fully an dcorrectl y complete di n every respec t b y a n authorize drepresentativ e o f th e Proposer . Th e authorize drepresentativ e shal l attes t t o th e truth o f th e statement s mad e i n th e Mai n Proposa l Document s b y properl y acknowledgin g th e statement s before aNotary Publi c wher e indicated . A Propose r mus t submi t it s Proposa l unde r it s legal name . In completin g it s Proposal , th e Propose r shoul dno t

add , delete , var y o r

chang e an y o f th e term s an dcondition s o f thi s RF P o r

th e Proposa l form s include dwith thi s RFP . I f th e Propose r makes an y suc h changes . Authorit y may , i n it s sol e discretion , rejec t suc h Proposer' s Proposa l an ddee mi t

t o b e non-responsiv e t o th e term s an dcondition s o f thi s RFP . Al l blan k space s i n th e Mai n Proposa l Documents mus t b e complete dlegibl y an dcorrectly , eithe r i n in k o r typed . Nothin g i n thi s RF P o r aProposal wil l b e construe da s creatin g an y confractua l rights betwee n aProposer

an dAuthority . M . Withdrawa l of

Proposals ; Award ; Retur n o f Proposa l Guarante e A Propose r

ma y withdra w it s Proposa l provide dthat it s reques t

i s i n writing , sen t

b y certifie dU.S . Mai l an dreceive db y Ms . Lynn e Stec k prio r t o 5:0 0 p.m. , Cenfra

l Time , o n Jul y 22 , 2009 . A reques t

t o withdra w aProposa l b y telephone , facsimil e transmission , e-mai l o r othe r elecfroni c mean s shal l not b e considere db y Authority a s awithdrawa l o f aProposal . Authorit y wil l awardth e Concessio n t o th e mos t responsiv e an dresponsibl e Proposer , a s determine db y 1 3Authority i n accordanc e with thi s RFP . Authority shal l notif y th e selecte dPropose r

i n writin g an dwil l provid e t o th e selecte dPropose r th e complete dAgreemen t for execution . Th e selecte d Propose r mus t execut e th e complete dAgreemen t an dretur n i t

t o Authorit y withi n 3 0 day s afte r notificatio n fromAuthority tha t suc h Propose r

ha s bee n awarde dth e Concession . Al l certificate s o f insuranc e require dunde r th e complete dAgreemen t t o evidenc e th e maintenanc e o f th e insuranc e coverage' s require dthereb y (collectively , th e "Certificat e o f Insurance" ) an dth e Lette r o f Credi t mus t b e furnishe dt o Authorit y withi n 3 0 day s after notificatio n fromAuthority o f Authority' s inten t

t o awar dth e Concessio n t o suc h Proposer. Authorit y wil l no t execut e th e complete dAgreemen t

unti l th e Lette r

o f Credi t an dth e Certificat e o f

Insuranc e ar e receive dan d accepte db y Authority . Authorit y shal l retur n an unsuccessfu l Proposer' s Proposa l Guarante e withi n 1 0 day s after

Authorit y an dth e selecte dPropose r hav e execute dth e complete d Agreement . In th e even t that th e selecte dPropose r

fail s o r refuse s t o execut e an dreturn th e complete dAgreemen t

o r t o provid e th e Lette r

o f Credi t an dth e Certificat e o f

Insuranc e durin g th e tim e period s specifie db y Authority , suc h selecte dPropose r shal l forfei t

th e proceed s o f

it s Proposa l Guarantee , whic h shal l b e an dbecom e th e propert y o f Authority , no t

a s apenalty , bu t a s liquidate ddamages . I f Authorit y s o desires , i t

ma y awar dth e Concessio n t o th e nex t mos t responsiv e an dresponsibl e Proposer , a s determine db y Authority , an dsuc h Propose r shal l b e subjec t t o th e requirement s se t

fort h i n thi s Sectio n IV I n th e even t th e nex t mos t responsiv e an d responsibl e Propose r

als o fail s t o compl y with th e requirement s o f thi s RFP , the n th e nex t

mos t responsiv e an dresponsibl e Propose r wil l b e subjec t

t o th e foregoin g provisions . Authority' s right t o awardth e Concessio n t o th e nex t mos t responsiv e an dresponsibl e Propose r shal l no t creat e rights i n an y on e Propose r an dshal l no t

i n an y wa y impai r

th e right o f Authorit y t o rejec t al l Proposal s an dt o re-advertis e for Proposals . An y Propose r tha t elect s t o withdra w it s Proposa l afte r th e openin g o f

th e Proposal s b y Authorit y an dprio r t o th e tim e stipulate dfor return o f Proposa l Guarante e shal l forfei t th e proceed s o f

it s Proposal Guarantee t o Authority a s liquidate d damages . SECTIO N V AIRPOR T OVERVIE W Th e Airport

was serve db y 1 5 airline s (includin g subsidiaries ) with atota l o f 9,396,04 3 (enplane dan ddeplaned ) passenger s reporte dfor th e 200 8 calendar

year . Additiona l statistica l informatio n concernin g th e operatio n o f th e Airport

i s se t fort h i n Exhibi t

B hereto ; provided , however , that

Authorit y doe s not

guarante e th e accurac y o f th e informatio n se t

fort h i n thi s RFP o r Exhibi t B concernin g aviatio n operation s a t th e Airport . Ai r

fravel i s subjec t

t o amultitud e o f worldwid e economic , politica l an dsocial events , circumstance s an dinfluences , an dth e fiiture performanc e o f

th e Airport

i n accordanc e with an y forecast s an dth e continue dperformanc e o f th e Airport

i n accordanc e with an y trend s that ar e o r ma y b e inferre di s no t

assure do r

guarantee d an di s subjec t

t o events , circumstance s an dinfluence s that ar e no t withi n Authority' s control . Eac h Propose r

i s responsibl e for

performin g it s ow n independen t investigatio n o f

th e Airport

a s suc h Propose r

deems necessar y o r

appropriate .

1 4SECTIO N V I TERM S O FCONCESSIO N AN D OPERATIN G REQUIREMENT S A . Ter mof

Agreemen t Authority anticipate s enterin g int o th e complete dAgreemen t for aTermo f

Thre e Agreemen t

Years , with tw o one-year renewa l option s that

Authority ma y exercis e i n it s sol e discretion . Th e first

year o f th e Initia l Termshal l bein g o n th e effectiv e dat e o f thi s Agreemen t an dcontinu e unti l Jun e 30 , 2010 , with eac h subsequen t year havin g abeginnin g dat e o f Jul y 1 , an dendin g dat e o f

Jun e 30 . B . Minimu mServic e Requirement s Unde r th e Agreement , th e Concessionair e shal l provid e sho e shin e service s i n th e Concessio n Locations , a s identifie di n Attachmen t A t o th e Agreemen t

se t fort h i n Exhibi t

A t o thi s RFP . C . Genera l Operatin g Requirement s Th e Concessionair e shal l provid e sho e an dboo t shin e service s a

t th e location s identifie d i n th e Concessio n Locations . Additiona l operatin g requirement s o f th e Concessionair e ar e se t fort h i n Articl e IV o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP . D . Initia l Sit e Improvements ; Annua l Refurbishment s I n it s proposal , apropose r mus t includ e th e propose dcos t pe r squar e foo t

o f it s initia l sit e improvements . Th e initia l sit e improvement s t o b e constructed , equippe dan dinstalle di n eac h Concessio n Locatio n shal l requir e expenditur e b y Concessionair e and/o r th e applicabl e Concessio n Operato r

o f no t les s tha n Seventy Fiv e an dNo/10 0 Dollar s ($75.00 ) i n Eligibl e Cost s pe r squar e foo t

o f suc h Concessio n Location . Mone y propose dan dno t spen t wil l b e pai dt o th e Authority a s additiona l concessio n fees . Th e complete dagreemen t shal l requir e th e concessionair e t o refiarbis h th e concessio n locations , th e equipment , an dfurnishing s therei n promptl y upo n th e observatio n o f an y damag e o r

deterioratio n o f

th e origina l materials/workmanshi p a s reasonabl y determine db y th e Authority . Concessionair e shoul drefe r t o Articl e IV o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP , for

additiona l requirement s regardin g improvements , maintenance , refurbishment , etc . E . Restriction s o n Usag e Authority wil l no t

permi t t o b e sol do r

provide dthroug h th e Concessio n over-the-counte r pharmaceuticals , alcoholi c beverages , tobacc o product s o r an y othe r

non-foo do r

non-beverag e produc t no t contemplate dwithi n th e scop e o f thi s Agreement . F . Signag e Th e Concessionair e mus t compl y with th e utilitie s an dmaintenanc e requirement s se t fort h i n Articl e IV Sectio n 4. 5 o f th e Concessio n Agreement , Exhibi t A t o thi s RFP . 1 5G . Charge s t o th e Publi c

Price s t o th e publi c shal l b e reasonabl e an dcompetitive , i n th e sol e judgmen t o f Authority . Th e inten t

o f th e pricin g polic y a

t th e Airport

i s t o maintai n consistenc y i n th e quality , quantit y an dpricin g for

sho e an dboo t

shin e service s availabl e a t th e Airport

whe n compare dt o sam e o r similar service s offere doff-Airpor t withi n th e Nashvill e metropolita n area . T o thi s end , th e Agreemen t

for eac h Concessio n wil l requir e tha t th e Concessionair e adop t an dmaintai n Reasonabl e Pricin g withi n th e Concessio n Locations . Proposal s shoul dcontai n propose dpricin g information . H . No n Exclusivit y Althoug h th e Authorit y doe s no t currentl y inten dt o hav e mor e than on e sho e shin e servic e concessio n a

t th e Airport , Proposer s ar e advise dthat othe r provider s ma y suppl y o r provid e relate dservice s at th e Airport . Airlin e tenant s an dother s als o ma y offe r service s t o th e general publi c tha t

ar e th e sam e a s o r

similar t o thos e contemplate db y th e Concession . Authority may , at

an y time, solici t

proposal s o r

ente r int o negotiation s for

additiona l sho e shin e servic e concession s i n th e sol e discretio n o f Authority . I . Financia l Offe r Fo r th e privileg e o f

operatin g an dmanagin g th e Concession , th e Concessionair e mus t remi t t o Authority , i n regular monthl y installments , th e aimual "Concessio n Fee" . Th e annual Concessio n Fe e shal l b e o f th e greate r

o f th e Minimu mAnnua l Guarantee (th e "MAG" ) o r th e percentag e o f

"Gros s Receipts " a s described . Proposal s shoul dcontai n propose dannual Concessio n Fees , a s proposer s wil l b e evaluate do n thi s fee . Proposer s shoul dals o revie w Articl e V o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP , for

additiona l informatio n regardin g th e Authority' s expectation s regardin g Concessio n Fees . J . Securit y Clearance s Concessionair e mus t

compl y with th e security requirement s se t fort h i n Articl e IV o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP . K . Electroni c Communication s Concessionair e mus t

compl y with th e electroni c communicatio n requirement s se t fort hi n Articl e X o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP . L . Insuranc e Th e Concessionair e mus t compl y with th e insuranc e requirement s set fort h i n Articl e XI V o f th e Concessio n Agreement , Exhibi t A t o thi s RFP . M . Subcontract s Authorit y mus t

approv e al l subcontract s prio r t o th e executio n thereo f b y th e Concessionaire . 1 6N . Fine s

B y th e submissio n o f

aProposal , eac h Propose r agree s that

th e fines se t

fort h i n th e Concessio n Agreement , Exhibi t

A . Attachmen t

E t o thi s RFP , ar e reasonabl e and , i f awarde dth e Concession , agree s t o pa y Authorit y suc h fines i n accordanc e with th e complete dAgreemen t th e rate s o r i n th e amount s specifie dtherei n upo n writte n deman db y Authority . SELECTIO N VI I SELECTIO N O FSELECTE D PROPOSER/CONCESSIONAIR E Authority wil l revie w al l Proposal s for completenes s an dadherenc e t o th e requirement s o f thi s RFP . Proposal s that are no t receive dprio r

t o th e specifie dtim e o n th e du e dat e wil l b e considere dnon-responsive . A Proposa l tha t i s incomplet e o r

i s not submitte di n accordanc e with th e formattin g requirement s o f Sectio n IV o f

thi s RF P ma y b e deeme dnon-responsiv e an d disqualifie dfromth e process . Th e selecte dPropose r

mus t hav e th e necessar y experience , organizatio n an dfinancial capability t o fulfill th e condition s o f th e complete dAgreement . Authorit y reserve s th e sol e right t o determin e th e sufficienc y o f th e experienc e an dqualification s o f al l Proposers . Authorit y als o reserve s it s right

t o negotiat e with an y selecte dPropose r o n changes , addition s and/o r deletion s t o th e Proposer' s Proposal . Authority' s Presiden t

o r hi s designe e wil l selec t

th e Evaluatio n Committe e t o revie w al l Proposals . Upo n th e completio n o f th e initia l revie w o f

Proposal s b y th e Evaluatio n Committee , Authority ma y develo p ashort lis t o f Proposer s for

interviews . An y suc h short lis t shal l identif

y thos e Proposer s tha t

th e Evaluatio n Committe e ha s determine dhav e th e greates t likelihoo do f obtainin g th e awar do f

th e Concession . Th e Concessio n wil l b e awarde dt o th e Propose r who , i n Authority' s sol e judgment , i s mos t responsiv e i n meetin g Authority' s requirement s an dobjective s associate dwithth e Concession . Th e awar dcriteri ashal l includ e th e following : A . Experienc e an dFinancia l History • Th e Proposer' s demonstrate dability , experience , an dskil l i n operatin g asho e an dboot shin e servic e concession .

• Th e exten t

an dquality o f

th e Proposer' s busines s an dfinancial references .

• Th e experienc e an dqualification s o f th e Proposer' s manage r

• Th e Proposer' s full an dcomplet e financial statements , includin g notes , prepare di n accordanc e wit

h generall y accepte daccountin g procedures , for th e pas t thre e years . B . Financia l Offe

r

• Th e amoun t

o f th e Concessio n Fe e proposed . 1 7• Busines s an dManagemen t Pla n Th e overal l qualit y an deffectivenes s o f th e Proposer' s busines s pla n t o provid e th e equipment , product s an dservice s require di n thi s RFP . Th e detail s o n th e operationa l managemen t o f th e Concession , includin g procedure s for produc t restocking , an drespondin g t o custome r complaint s an dproblems . CRITERI A WEIGHTIN G Facto r Weigh t Experienc e an dFinancia l History 50 % Financia l Offe

r 25 % Busines s an dManagemen t Pla n 25 % Th e Evaluatio n Committe e wil l conside r al l material s an dinformatio n i t consider s t o b e relevan t i n makin g it s selection . Th e Evaluatio n Committe e wil l selec t th e Propose r

that i t determines , i n it s sol e opinion , i s bes t

abl e t o provid e th e managemen t an doperatio n o f

th e Concession . Th e Evaluatio n Committe e wil l provid e Authority' s Presiden t o r hi s designe e withit s recommendatio n for

th e awardo f

th e Concession . Th e Presiden t o r hi s designe e ma y accep t o r rejec t th e recommendatio n o f th e Evaluatio n Committe e an dwill , i n turn , provid e hi s o r he r recommendatio n t o Authority' s Boar do f Commissioners , whic h mus t approv e an dauthoriz e th e awardo f th e Concession . SECTIO N VII I

RIGHT S AN D DUTIE S O FPROPOSER S A . Tennesse e Publi c Record s Ac t Unde r th e Tennesse e Publi c Record s Act , Tenn . Cod e Ann . § § 10-7-101 , e t seq. , Proposal s are considere dt o b e publi c record s and , a s such , ma y b e subjec t t o inspectio n an d copyin g upo n request . Therefore , Authorit y canno t guarante e th e confidentiality o f an y proprietar y o r

otherwis e sensitiv e informatio n containe di n o r with an y Proposal . B . Applicabl e Law s Proposer s shal l compl y full y with al l applicabl e laws , including , withou t limitation , th e rule s an dregulation s promulgate db y Authority , Th e Metropolita n Governmen t o f Nashvill e an d Davidso n County , th e Stat e o f Tennesse e an dth e federal governmen t o f th e Unite dState s o f America . C . Affirmativ e Actio n Progra m Concessionair e mus t

compl y with th e non-discrimination/equa l employmen t opportunity requirement s se t

fort h i n Articl e XXI V o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP .

1 8D . Disadvantage dBusines s Enterpris e Participation .

Authority desire s t o promot e an dfoste r afavorabl e climat e withi n it s organizatio n an d th e surroundin g communit y that wil l provid e maximu mopportunitie s for Disadvantage dBusines s Enterpris e ("DBEs" ) t o participat e i n confracts , program s an drelate dbusines s activitie s o f Authority . Authorit y hereb y reaffirm s tha t Authorit y an dit s confractor s shal l no t discriminat e o n th e basi s o f

race , color , nationa l origin , age , gende r o r handicap i n th e performanc e o f an y contract s for

good s o r

service s o r

th e conduc t

o f an y busines s undertake n b y Authority . Th e Authority i s seekin g aDisadvantage dBusines s Enterpris e participatio n leve l o f a t leas t 0 % i n th e Shoeshin e Concession , suc h percentag e bein g base dupo n th e total gros s revenu e receive db y th e Proposer fromth e Shoeshin e Concession . Authorit y require s Proposer s t o includ e thi s leve l o f DB E participatio n i n thei r Proposal s Authority desire s t o promote , encourag e an dstimulat e th e participatio n o f DBE s i n th e activitie s an doperation s o f Authorit y an dth e economi c community serve db y i t s o a s t o provid e maximu mopportunitie s for participatio n i n confracts , program s an dal l relate dbusines s activitie s o f Authority . Authority als o strongl y encourage s th e inclusio n o f smal l an dlocal businesse s i n th e operatio n o f

th e Concession . E . Equa l Employmen t Opportunit y Requirement s Concessionair e mus t

compl y with th e non-discrimination/equa l employmen t opportunity requirement s se t

fort h i n Articl e XXI V o f

th e Concessio n Agreement , Exhibi t A t o thi s RFP . SECTIO N I X MISCELLANEOU S SUBMISSIO N TERM S AN D CONDITION S A . Waive r

o f Objection s b y Proposer s Proposer s shoul dcarefull y revie w thi s RF P an dal l attachments , including , withou t limitation , th e for

mo f th e Agreemen t

se t fort h i n Exhibi t

A t o thi s RFP , fo

r comments , questions , defects , objection s o r an y othe r

matter s requirin g clarificatio n o r correction . Question s an dcomment s concernin g thi s RF P mus t b e mad e i n writin g an dreceive db y Authority n o late r

tha n th e deadlin e for

seekin g writte n clarification s fromAuthority a s se t fort h i n thi s RFP . B . Proposa l Preparatio n Cost s Authority wil l no t

pa y an y cost s associate dwith th e preparation , submitta l o r presentatio n o f

an y Proposal . C . Amendin g Proposal s Authorit y wil l no t

accep t an y amendments , revision s o r alteration s t o Proposal s after th e deadlin e for

th e submissio n o f

Proposal s unles s specificall y requested , i n writing , b y Authority .

1 9D . Proposa l Error s

Proposer s ar e liabl e for

al l error s o r

omission s containe di n thei r Proposals . E . Incorrec t

Proposa l Informatio n I f Authority determine s tha t aPropose r

ha s provided , for

consideratio n i n th e evaluatio n proces s o r

contrac t negotiations , incorrec t

informatio n tha t

th e Propose r

kne w o r shoul dhav e know n was materiall y incorrect , Authorit y ma y dee mth e Proposa l o f suc h Propose r

a s non responsiv e t o thi s RF P an drejec t it . F . Prohibitio n of

Propose r

Term s an dCondition s A Propose r

ma y not chang e th e confrac t

term s an dcondition s specifie db y Authorit y i n thi s RFP . I f

aProposa l contain s an y suc h change dterm s an dconditions , Authority , i n it s sol e discretion , ma y determin e th e Proposal t o b e non-responsiv e t o thi s RF P an dma y rejec t it . G . Righ t

t o Rejec t Authorit y reserve s th e right t o reject , i n it s sol e discretion , an y managemen t persorme l o r subcontractor s propose db y aProposer. H . Labo r

Forc e Authorit y encourage s Proposer s t o strongl y conside r th e us e o f

existin g personne l o f

th e incumben t

operato r a t th e Airport

i n th e even t

suc h operato r

i s no t awarde dth e Concession . I . Conflic t

of Interes t an dProposa l Restriction s B y submittin g aProposal , aPropose r certifie s tha t

n o amoun t

shal l b e pai ddirectl y o r indirectl y t o a

n employe e o r

official o f

Authority a s wages , compensatio n o r gift s i n exchang e fo r actin g a s a

n officer , agent , employee , subcontracto r o r consultan t

t o suc h Propose r

i n connectio n with thi s RFP . An y individual , compan y o r othe r entity involve di n assistin g Authority i n th e development , formulatio n o r draftin g o f

thi s RF P o r

it s scop e o f

service s shal l b e considere dt o hav e bee n give n informatio n tha t woul daffor

da n unfai r advantag e ove r

othe r Proposers , an dein

y suc h individual , company o r othe r entity ma y no t

submi t aProposa l i n respons e t o thi s RFP . J . RF P Amendmen t an dCancellatio n Authority reserve s th e unilatera l right t o amen dthi s RF P i n writin g a t an y time . Authority als o reserve s th e right t o cance l o r

reissu e thi s RF P i n it s sol e discretion . I f a n Addendu mi s issued , i t shal l b e provide donl y t o prospectiv e Proposer s that attende dth e mandatory pre-proposa l meeting . Proposer s shal l respon dt o th e final writte n RF P an dAddend a an dan y exhibits , attachment s an damendments thereto .

2 0K . Authority' s Righ t t o Waiv e Variance s Unti l th e awardo f

th e Concession , Authorit y reserve s th e right t o rejec t an y o r al l Proposal s relatin g t o th e Concession , t o waiv e technicalities , irregularitie s o r informalitie s i f

suc h waive r i s i n th e bes t

interes t o f Authority an dcomplie s with applicabl e stat e an dloca l law s o r regulation s pertainin g t o th e lettin g o f agreement s o r

advertisement s for

Proposals , an dt o procee di n an y othe r

maime r permitte db y Applicabl e Laws . L . Severabilit y I f an y provisio n o f

thi s RF P i s declare db y acourt t o b e illega l o r

i n conflic t

withan y law , th e validit y o f

th e remainin g term s an dprovision s o f thi s RF P shal l not

b e affecte dan dth e rights an dobligation s o f Authority an dth e Proposer s shal l b e construe dan denforce da s i f th e RF P di dno t

contai n th e particular

provisio n hel dt o b e invalid.

2 1Exhibi t A For mo f Concessio n Agreemen t (attache da s aseparat e document )Exhibi t B Additiona l Airpor t

Statistica l Informatio n Thi s Exhibi t

B set s fort

h additiona l statistica l informatio n relatin g t o th e Airport . Ai r trave l i s subjec t

t o amultitud e o f

worldwid e economic , politica l an dsocial events , circumstance s an dinfluences , an dth e future performanc e o f th e Airport

i n accordanc e with an y forecast s an d th e continue dperformanc e o f th e Airport

i n accordanc e with an y trend s tha t ar e o r ma y b e inferre di s no t

assure do r

guarantee dan di s subjec t t o events , circumstance s an dinfluence s that are no t withi n Authority' s control . Furthermore , variou s part s o f thi s Exhibi t

B ar e derive dfrom report s an dinformatio n supplie db y airline s servin g th e Airport an dothe r

thir dparties , and , whil e Authority believe s suc h report s an dinformatio n t o b e reliable . Authorit y ha s not independentl y verifie dsuc h report s an dinformation . Eac h Propose r i s responsibl e for performin g it s ow n independen t investigatio n o f

th e Airport

a s suc h Propose r

deem s necessar y o r appropriate .

B- 1Nashvill e Internationa l Tota l Passenger s for CY0 8 TY D (Jan-Dec ) - 9,396,04 3 Tota l Passenger s 200 8 January706,15 4 February700,83 7 Marc h 836,45 4 Apri l Ma y Jun e Jul y Augus t Septembe r Octobe r Novembe r Decembe r 815,69 9 855,08 7 897,48 4 883,56 6 780,46 7 686,77 4 820,86 9 694,088 718,65 4 9,396,04 3 Th e airline s ar e locate di n th e followin g concourses : A Concours e - Frontier , Continental , Unite d B Concours e - Delta , Northwest , U.S . Airway s C Concours e - Southwest , American , America n Eagle , Ai r Canada , Midwes t

Connec t 

## The char t i s airlin e % fo

r CY0 8 YT D Frontier , Continental , \

United , 4.4 % Northwest , 

## 6.9 % U S Airways , 7.4 % American / America n peita , 8.8 % Eagle , 15.3 % Other , 1.2% Southwest , 

## 53.6 %EXHIBI T C PROPOSA LFOR M (Insert officia l nam e o f

busines s an dprincipa l address . I f acorporatio n o r

othe r entitie s includ e stat e o f incorporation , formatio n o r organization , a s applicable. ) PROPOSA L FO RTH E OPERATIO N O FSHO E SHIN E SERVICE S A T TH E NASHVILL E INTERNATIONA LAIRPORT ,

NASHVILLE , TENNESSE E TO : Directo r

o f Procuremen t Th e Metropolita n Nashvill e Airport Authority On e Termina l Drive , Suit e 50 1 Nashville , T N 3721 4 Dea r Sir/Madam : Th e undersigne d(th e "Proposer" ) hereb y declare s tha t (i ) th e onl y perso n o r

person s intereste di n thi s proposal (th e "Proposal" ) a s principal o r principal s are a s name dherei n andn o perso n other

than herei n mentione dha s any interes t i n thi s Proposal o r

i n th e complete dAgreemen t t o b e execute di f

thi s Proposal i s accepted ; (ii ) thi s Proposal i s mad e withou t connectio n wit

hany other person , compan y o r

partie s makin g aProposal ; an d(iii ) thi s Proposal i s i n al l respect s mad e i n goo dfait h withou t collusio n o r

fraud. Capitalize dterm s use di n thi s Proposal an dno t otherwis e define dherei n shal l hav e th e meaning s ascribe dt o the mi n th e Reques t for Proposal s for

Sho e Shin e Concessio n Service s a t th e Nashvill e Internationa l Airport , Nashville , Tennessee , date d

, 2009 , a s amende d(th e "RFP") , includin g th e for mo f th e Agreemen t

se t fort h i n Exhibi t

A t o th e RFP . Proposer declare s that

(i ) it ha s examine dth e Airpor t an dinforme ditsel f

i n regardt o all condition s pertainin g t o th e plac e wher e th e service s are t o b e performed ; (ii ) Proposer ha s examine dth e RFP an dall other document s relate dthereto , includin g an y Addend afurnishe dprio r t o th e openin g o f

Proposals ; an d(iii ) Proposer ha s satisfie ditsel f

relativ e t o th e service s t o b e performe dan dth e timeframe withi n whic h suc h service s are t o commence . Thi s Proposa l incorporate s b y reference , a s i f fiilly se t fort h i n thi s Proposal , th e fiill conten t o f th e RF P an dal l Addenda , includin g al l o f th e attachment s thereto . Propose r certifie s that

thi s Proposa l meet s o r

exceed s th e requirement s containe di n th e RFP . Propose r

agree s t o compl y with al l provision s an dcondition s a s specified . Al l requeste d informatio n ha s bee n submitte da s requested .C- 1

Propose r agrees , i f

thi s Proposal i s accepte db y Authority , t o enter int o th e complete d Agreement

for th e Concessio n awarde dt o Propose r an dt o operat e th e Concessio n s o awarde d pursuan t t o th e term s an dcondition s o f suc h Agreement , an dt o fiimish al l necessary materials , equipment , machinery , tools , apparatus , mean s o f fransportation, labo r

an dincidental s necessary t o perfor man dcomplet e withi n th e tim e specifie dfo r th e service s covere db y thi s Proposal an dth e RFP . I n consideratio n o f

bein g grante dth e right

an dobligatio n t o operat e th e Concessio n awarde d t o Proposer

i n respons e t o thi s Proposal , Propose r shal l agre e t o pa y t o Authority al l amount s du e t o Authority unde r

th e term s o f

th e complete dAgreemen t relatin g t o suc h Concession . Fo r purpose s o f

thi s Proposal , Proposer

hereb y agree s an dpropose s aConcessio n Fe e equal t o th e following :

• Fo r th e Firs t Agreemen t

Year (an dan y perio dprio r

t o th e Firs t

Agreemen t

Year i f th e Effectiv e Dat e o f

th e Agreemen t

doe s no t occu r o n Jul y 1) , th e "MAG " shal l b e th e amoun t se t fort h i n Concessionaire' s Proposal For mfor th e first

year o f th e Agreemen t

an dincorporate db y referenc e herein , provide dhowever , that sai damoun t shal l b e n o les s tha n Thirt y Si x Dollar s ($36.00 ) pe r squar e foo t

pe r annu mfor Concessionaire' s Assigne dSpace . Th e Concessio n Fe e for th e first year shal l b e th e greate r o f th e MA G propose db y Concessionair e o r te n percen t

(10% ) o f

Gros s Receipts .

• In subsequen t

years , th e MA G shal l b e n o les s tha n eighty-fiv e percen t (85% ) o f

th e Concessio n Fe e pai dfor th e previou s year , an dth e Concessio n Fe e shal l b e th e greate r o f th e MA G o r

th e abov e state dpercentage s o f Gros s Receipts , whicheve r i s greater . I f selecte dfor

th e Concessio n t o whic h thi s Proposa l relates . Propose r fiirther agree s t o furnis h th e Lette r o f Credi t i n th e require dstate damount , t o satisf y th e Insuranc e Requirements unde r th e complete dAgreement , an dt o fiimish th e Certificat e o f Insurance , al l prio r

t o executio n o f

th e complete dAgreement . Th e require dProposal Guarante e i n th e amount o f $5,000.0 0 i s include dwit h thi s Proposal . I

n makin g thi s Proposal , Proposer fiilly understand s that

th e Proposal Guarante e wil l b e forfeite da s liquidate ddamage s i f

thi s Proposal i s accepte dan dPropose r fail s t o fiimish th e require dLetter o f Credi t an dth e Certificate o f

Insuranc e an dt o execut e th e complete dAgreement . B y th e submissio n o f thi s Proposal , Propose r

agree s t o th e us e o f

th e Proposal Guarante e a s describe di n th e RFP .

C- 2Propose r

mus t lis t al l propose dsubcontractors , i f any , i n th e space s provide dbelow : Nam e o f Propose dSubcontracto r

Service s t o b e Performe d

NOTE : N o chang e i n th e propose dsubcontractor s liste dabove wil l b e allowe dwithou t th e expres s prio r

writte n approva l o f

Authority . Th e listin g o f propose dsubcontractor s doe s no t creat e an y contractua l rights betwee n an y propose dsubcontracto r an dAuthority . Al l propose d subcontractor s mus t

b e abl e t o demonsfrate thei r ability t o performth e service s propose dt o th e complet e satisfactio n o f

Authority . Authorit y shal l not allo w th e sam e servic e t o b e performe d b y mor e tha n on e entity . Respectfiilly submitted . Proposer' s Name : Signatur e o f

Authorize dPerson : Prin t Nam e o f Authorize dPerson: _ Title o f Authorize dPerson : Addres s o f

Proposer : C- 3Dat e Submitted : INFORMATIO N CONCERNIN G PROPOSE R 2009 . TH E FOLLOWIN G INFORMATIO N I S T O B E FURNISHE D B Y PROPOSE Ran dmus t b e acknowledge dbefore aNotary Publi c b y a n office r o r othe r authorize drepresentativ e o f Proposer wh o ha s th e responsibility an dauthority t o bin dPropose r a s t o th e statement s made . Attac h additional sheet s a s ma y b e necessary t o completel y answer eac h question . Furthermore , thi s informatio n als o mus t

b e provide dfo r

all subcontractor s propose db y Propose r (including , withou t limitation , propose djoin t venture's) . 1 . Nam e o f

Propose r exactl y a s i t

wil l appear

o n th e complete dAgreement , i f selected :

2 . Addres s o f

Propose r for purpose s o f

notic e o r

othe r communication s relativ e t o thi s Proposal :

3 . Proposer' s contac t person , telephon e number , fa x numbe r an de-mai l address :

Propose r intend s t o operat e th e complete dAgreemen t a s (chec k

one) : ( ) Sol e Proprieto r ( ) Partnershi p ( ) Corporatio n ( ) Join t

Ventur e ( ) Othe r

[Explain : ] Complete on e o f

th e four section s below , either . A , B , C o r D , dependin g upo n th e typ e o f organizatio n o f

Proposer : C- 4A . SOL E PROPRIETORSHI P STATEMEN T

I f aSol e Proprietorship , fiimis h th e following : (a ) Nam e i n Full : (b ) Residenc e Address : (c ) Busines s Address : (d ) Driver' s licens e numbe r an dissuin g state : B . PARTNERSHI P STATEMEN T I f aPartnership , fiimish th e following : (a ) Dat e o f

Organization : (b ) Typ e ofPartnershi p (chec k one) : ( ) General Partnershi p ( ) Limite dPartnershi p (c ) I f ageneral partnership , i s ther e apartnershi p agreemen t o r othe r evidenc e o f

th e general partnershi p filedi n th e publi c records ? ( )Ye s ( )N o I f Yes , provid e th e plac e o f filing, th e dat e o f

filing an dth e recordin g o r filing information : (d ) I f alimite dpartnership , ha s acertificat e o f limite dpartnershi p bee n filed i n th e publi c records ? ( )Ye s ( )N o I f Yes , provid e th e plac e o f filing, th e dat e o f

filing an dth e recordin g o r filing information : C- 5(e ) Attac h acomplet e cop y o f th e partnershi p agreement , certificat e o f limite dpartnershi p an dothe r organizationa l document s for Proposer . I f Propose r i s alimite dpartnership , attac h acurren t certificate(s ) indicatin g Propose r i s i n goo dstandin g i n it s stat e o f organizatio n an dqualifie dt o d o busines s i n th e Stat e o f Tennessee . (f ) Fo r eac h partner , provid e th e followin g information : Nam e Residenc e addres s for

a n individua l o r

o f principa l plac e o f

busines s addres s for

othe r Percentag e o f

ownershi p Indicat e i f

th e partne r

i s agenera l o r

limite dpartne r Driver' s licens e numbe r

an dissuin g stat e for

individua l C . LIMITE D LIABILIT Y COMPAN Y STATEMEN T I f alimite dliabilit y company, fiimis h th e following : (a ) Attac h acomplet e cop y o f th e article s o f

organizatio n o r

formation , th e operatin g agreemen t

an dothe r

organizationa l documents , an dacurren t certificate(s ) indicatin g Propose r i s i n goo dstandin g i n it s stat e o f organizatio n an dqualifie dt o d o busines s i n th e Stat e o f Tennessee . (b ) Fo r

eac h member , provid e th e followin g information : Nam e Residenc e addres s for

a n individua l o r

o f principa l plac e o f

busines s addres s for

othe r Percentag e o f

ownershi p Driver' s licens e numbe r

an dissuin g stat e for

a n individua l D . CORPORATIO N STATEMEN T I f acorporation , furnis h th e following : (a ) Dat e o f

Incorporation : (b ) Stat e o f

Incorporation :(c ) I s th e corporatio n authorize dt o d o busines s i n Tennessee ? ( )Ye s ( )N o (d ) Doe s Propose r

file periodi c report s with th e Securitie s an dExchang e Commission ? ( )Ye s ( )N o (e ) Lis t

an y exchange s o n whic h an y deb t o r equity securitie s o f

Propose r are liste dfo r trading : (f ) Lis t th e following : Authorize dIssue dOutstandin g Numbe r o f votin g shares : Numbe r o f nonvotin g shares : Numbe r o f shareholders : (g ) Attac h copies o f

Proposer' s charter , article s o f incorporation , by-law s an d othe r organizationa l dociiments . (h ) Fo r

eac h officer , directo r

an dprincipa l shareholde r (i.e. , an y shareholde r with beneficia l ownershi p o f mor e tha n 10 % o f

an y clas s o f

equity securities) , provid e th e followin g information : Nam e Titl e Residenc e addres s for

a n individua l o r

o f principa l plac e o f

busines s addres s for

othe r Numbe r o f votin g share s beneficiall y owne d Numbe r o f non-votin g share s beneficiall y owne d E . JOIN T VENTUR E STATEMEN T I f ajoin t venture , fiimish th e following : (a ) Dat e o f

Organization :(b ) Has th e join t ventur e don e busines s before ? ( )Ye s ( )N o I f Yes , attac h adescriptio n o f th e natur e o f

th e join t venture' s prio r

business . (c ) Attach acomplet e cop y o f th e join t ventur e agreement . (d ) Fo r

eac h membe r

o f th e join t venture , provid e th e followin g information : Nam e Residenc e addres s for

a n individua l o r

o f principa l plac e o f

busines s addres s for

othe r Percentag e o f

ownershi p Driver' s licens e numbe r

an dissuin g stat e for

a n individua l Th e undersigned , o n behal f o f Proposer , hereb y depose s andsay s that h e ha s knowledg e o f th e statement s mad e herei n an di s qualifie dan dauthorize dt o mak e an ddelive r suc h statement s o n behal f

o f Proposer . PROPOSER :

By: _ Name : Titie : Subscribe dan dswo mt o befor e m e thi s day o f

_ , 2009 .

Notar y Publi c M y Commissio n expires : [SEAL ]EXHIBI T D ADDITIONA L PROPOSA L REOUIREMENT S Al l o f th e informatio n an ddat arequirement s i n thi s sectio n ar e require dfo r Propose r

an d al l othe r subcontractor s propose db y Propose r (excep t tha t Sectio n I.M . belo w i s no t require dfo r

subcontractors) . Therefore , th e us e o f th e term"Proposer " i n thi s sectio n applie s t o Propose r

an dothe r

propose dsubcontractor s o f Propose r (including , withou t

limitation , al l propose djoin t

venture's ) that

wil l b e involve di n th e performanc e o f operation s unde r

th e complete dAgreement . SECTIO N 1 - EXPERIENC E AN D FINANCIA L HISTOR Y A . Submi t

acomplet e summary o f al l experienc e i n operatin g asho e shin e servic e concession , includin g date s o f operation , location s an da n owner' s name , addres s an dtelephon e number . B . Submi t

reference s fromth e following :

• A t leas t tw o bank s o r

financial institution s with whic h th e Propose r ha s ongoin g financial relationships , includin g th e institution(s ) wher e th e Propose r conduct s it s primar y bankin g activities . C . At leas t thre e curren t

landlords/propert y owner s for whic h th e Propose r

provide s or , withi n th e las t

five (5 ) years , ha s provide dsho e shin e services . D . Provid e resume s for th e Proposer' s anticipate dmanage r an dke y persorme l wh o woul db e involve di n th e Concession , includin g for eac h individua l hi s o r

he r name , contac t informatio n an dpas t

experience. E . Suppl y th e Proposer' s fiill an dcomplet e financial statement s for th e pas t thre e years , includin g notes , prepare di n accordanc e with generall y accepte daccountin g principle s an d with a n independen t

certifie dpubli c accountant' s statemen t attached . E . Suppl y informatio n o n quality monitorin g program s that Propose r

ha s implemente da

t othe r venues , includin g bot h descriptiv e informatio n an dsampl e evaluatio n form s fromquality audits , performanc e standar devaluation s o r othe r similar programs . F . Provid e th e name , locatio n an ddat e o f an y o f Proposer' s airport

concessio n agreements , managemen t agreements , lease s o r

othe r arrangement s tha t

hav e bee n terminate d withi n th e pas t

1 0 years , eithe r

voluntaril y o r

involuntarily , prio r

t o th e expiratio n o f

it s terman d als o lis t an y judgment s terminating , o r an y pendin g lawsuit s for th e terminatio n of

, an y suc h concessio n agreements , managemen t agreements , lease s o r

othe r arrangement s o f

Propose r withi n th e pas t

1 0 years .

D- 1G . Provid e an y othe r informatio n tha t

support s Proposer' s operations/managemen t experienc e a s i t

pertain s t o thi s Proposal . H . I f Propose r o r an y o f it s principals , officers , partners , director s o r member s ha s bee n involve di n an y bankruptc y proceeding s i n th e pas t 1 0 years , provid e informatio n o r documentatio n a s t o th e curren t statu s o f an y suc h bankmptcy . I . I f Propose r o r an y o f it s principals , officers , partners , director s o r member s ha s eve r defaulte do r

bee n barre d(regardles s o f th e curren t

statu s o f th e debarmen t

o r th e underlyin g reason s for

th e debarment ) frombiddin g o n governmen t (federal , state , count y o r local ) o r airport confracts , provid e th e curren t statu s o f th e debarmen t

proceeding(s) , th e reason s for debarmen t an dth e expiratio n dat e o f suc h debarmen t

(i f applicable) . J . I f Propose r ha s eve r ha dabon do r

surety cancele do r

forfeited , attac h astatemen t namin g th e bondin g company, th e date , th e amoun t o f th e bon dan dth e reaso n for suc h cancellatio n o r

forfeiture . K . I f Proposer , an y Affiliate o f Propose r o r an y principal , officer , partner , directo r o r membe r o f Propose r has , withi n th e las t

1 0 year s throug h th e dat e o f thi s Proposal , bee n th e subjec t o f an y charge s o f

unfair , deceptiv e o r

anti-competitiv e busines s practices , fraud, crimina l conduc t o r acivi l o r

crimina l antitms t

violation , attac h astatemen t describin g an y suc h charge s an dth e curren t

statu s o r outcome . L . Prio r

t o th e executio n o f

th e complete dAgreement , Propose r ma y b e require dt o provide , i f

thi s Proposa l i s accepted , alegal opinio n fromcounse l covering suc h matter s a s Authority ma y reasonabl y request , including , withou t limitation , th e du e organizatio n an dgoo d standin g o f

Proposer , th e authority o f Propose r t o ente r int o th e complete dAgreement , th e enforceability o f

th e complete dAgreemen t agains t Propose r an dth e absenc e o f

threatene do r pendin g litigatio n o r

governmenta l proceeding s whic h woul dimpai r th e ability o f

Propose r t o fiilfill th e term s o f

th e complete dAgreement . M . Pursuan t

t o Authority' s policie s regardin g equal employmen t opportunit y an d DBEs , provid e Proposer' s affirmativ e actio n pla n for equal employmen t

opportunity an dan y plan s regardin g th e procuremen t o f good s an dservice s and/o r subcontractin g activitie s that involv e DBE s an dloca l smal l an dminority

- an dwomen-owne dbusinesses . SECTIO N 2 - MANAGEMEN T AN D OPERATION S PLA N A . Provid e adetaile dbusines s pla n t o operat e th e Concessio n that include s al l o f

th e require dservice s a s outline di n thi s RFP , includin g a t leas t th e following : (1 ) Detaile ddescription s and/o r drawing s o f

al l equipmen t

t o b e used , includin g whethe r th e equipmen t

wil l b e new . I f

th e equipmen t

wil l not b e new , provid e informatio n o n th e ag e an dconditio n o f th e equipment . Includ e detai l o n uniqu e feature s suc h a s credit/debi t cardsupport , produc t delivery fault

detectio n systems , etc. , an dprocedure s for ongoin g an dregular

maintenance . Als o discus s ho w th e machine s wil l b e integrate dint o th e architectura l desig n o f th e Terminal . D- 2(2 ) Refiirbishmen t an dreplacemen t

plan . Includ e adiscussio n o f ho w th e Propose r shal l ensur e tha t

al l equipmen t

remai n a

t th e forefront

o f technologica l innovatio n withi n th e industry . Refiirbishmen t an dreplacemen t

shal l includ e a

t leas t regular refiirbishmen t

an dreplacemen t

relate dt o ordinary wear

an dtear o f equipmen t

an d facilities . (3 ) Detaile dinformatio n o n th e procedure s t o b e use dt o addres s th e publi c concems , an drespon dt o custome r

complaint s an dproblems . (4 ) Othe r informatio n necessar y t o demonsfrate acomprehensiv e busines s pla n t o operat e th e Concession . B . Suppl y a

n organizationa l chart

showin g th e propose dpersorme l responsibl e for th e managemen t

an doperatio n o f

th e Concession , includin g adetaile dmatri x indicatin g staffin g level s b y hou r

o f day . C . Propose r

mus t submi t informatio n t o allo w Authority t o evaluat e ho w it s managemen t

an doperation s pla n wil l achiev e th e goa l o f conductin g hig h quality , customer focuse dbusines s servic e cente r operation s throug h th e Concession , including , withou t limitation , astaffin g pla n tha t

provide s th e followin g detail s relatin g t o Proposer' s staffin g t o mee t th e management , marketin g an dmaintenanc e obligation s unde r th e complete dAgreement: (1 ) Informatio n o n qualit y monitorin g program s tha t Propose r ha s implemente da

t othe r venues , includin g bot h descriptiv e informatio n an dsampl e evaluatio n form s fromquality audits , performanc e standar devaluations o r othe r similar programs . (2 ) A detaile ddescriptio n o f Proposer' s operatin g procedures , includin g interna l financial control s an dauditin g procedures , handlin g o f nonstandar dfransactions an dcustome r

relations . (3 ) Th e procedure s an dschedule s for al l maintenanc e an dcustodia l service s t o b e rendere db y Propose r

i n managin g an doperatin g th e Concession . (4 ) A draf

t o f th e operatio n polic y an dprocedure s manua l that reflect s th e operatio n o f th e Concessio n a s propose db y Proposer . A t minimum , thi s manua l shal l includ e genera l operatin g an dmanagemen t policies , custome r

servic e policies , cas h confro l procedures , accountin g an daudi t procedures , jo b description s for eac h jo b title , employe e fraining guid e b y jo b title, employe e maste r schedule , emergenc y procedures , th e Manager' s office , cel l an dhom e phon e number s an d Proposer' s personne l policies . D . Propose r

shal l provid e aresum e an djo b descriptio n o f th e Manager

that Propose r proposes t o assig n t o th e Concession . I f a n individua l ha s no t

bee n selected , the n provid e th e qualification s an dleve l o f experienc e Propose r

wil l requir e whe n hirin g aManager . Also , D- 3describ e th e qualification s an dleve l o f experienc e Propose r

wil l requir e whe n hirin g othe r supervisory personnel . E . Includ e adiscussio n o f ho w th e Propose r

shal l ensur e tha t

al l equipmen t

remain s a t th e forefront

o f technologica l innovation . SECTIO N 3 - OTHE RINFORMATIO N A . Attach an y othe r

informatio n relevan t

t o th e Proposal .

D- 4EXHIBI T E ACKNOWLEDGEMEN T O FADDEND A Addendu mNo . Addendu mNo . Addendu mNo . Addendu mNo . Addendu mNo . Signatur e Signatur e Signatur e Signatur e Signatur e . Date .

. Date .

. Date .

. Date . Dat e

E- 1EXHIBI T F FOR M O FLETTE RO FCREDI T FO RPROPOSA LGUARANTE E STAND-BY , IRREVOCABL E LETTE RO FCREDI T NO . STATE D AMOUNT : U S $ ISSUANC E DATE : EXPIR Y DATE : BENEFICIARY : Th e Mefropolita n Nashvill e Airpor

t Authority On e Termina l Drive , Suit e 50 1 Nashville , Tennesse e 3721 4 APPLICANT :

Ladie s an dGentlemen : (th e "Issuer" ) hereb y issue s in favor o f Th e Mefropolita

n Nashvill e Airpor

t Authority (th e "Beneficiary") , thi s Stand-b y Irrevocabl e Letter o f Credi t No . (th e "Credit") , whic h i s availabl e b y presentmen t o f on e o r mor e draft s o f

th e Beneficiar

y draw n a t sight o n th e Issuer

i n th e for

mo f Draf t t o thi s Credit , togethe r

wit h th e appropriatel y complete dCertificate a s require dherein , i n a n aggregat e state damount o f Fiv e Thousan dand 00/10 0 Unite dState s Dollar s ($5,000.00 ) (th e "State dAmount") . A draf t o f th e Beneficiar

y upo n thi s Credi t

shal l b e accompanie db y a n appropriatel y complete dCertificate o f

th e Beneficiar

y i n th e for

mo f Certificate t o thi s Credit , provided , however , that , o n an dafte

r th e dat e (th e "Extensio n Deadlin e Date" ) whic h i s fiftee n (15 ) day s prio r

t o th e Expir y Dat e se t fort h abov e (suc h date , a s i t

ma y b e amende dfromtim e t o time , i s referre dt o a s th e "Expiry Date") , th e draf

t o f th e Beneficiar

y shal l b e accompanie db y a n appropriatel y complete d Certificate o f

th e Beneficiar

y i n th e for

mo f Certificate t o thi s Credit . Suc h Draf t an dCertificate shal l b e date dth e date o f

presentation , an dpresentatio n thereo f shal l b e mad e a

t an y tim e durin g th e Issuer' s busines s hour s o n aBusines s Day (a s define dherein ) a t

. A draf t submitte da

t o r before 1:0

0 p.m. , Cenfra

l Time , on aBusines s Day shal l b e pai dt o th e Beneficiar y (o r it s designee ) o n th e same Busines s Day , an dadraf

t submitte dafte

r 1:0 0 p.m. . Central Time , shal l b e pai dt o th e Beneficiar y (o r it s designee ) o n th e nex t

succeedin g Busines s Day . Th e Issuer hereb y agree s tha

t adraf t draw n under an di n complianc e wit

h th e term s o f

thi s Credi t

wil l b e dul y honore db y th e Issuer a s provide d herei n i f presente da

t suc h offic e o n o r

before th e Expir

y Date . A s use dherein , "Busines s Day " mean s an y day other

than (i ) aday o n whic h bank s locate di n Nashville , Tennesse e are require do r F- 1authorize db y la w o r executiv e order

t o remai n close do r

(ii ) aday o n whic h tiie Ne w Yor k Stoc k Exchang e i s closed . Excep t a s otherwis e expressl y state dherein , thi s Credi t i s subjec t t o th e Unifor

mCustom s an dPractic e fo

r Documentar

y Credits , 200 7 Revision , IC C Publicatio n No . 60 0 (th e "Unifor m Customs") . Thi s Credi t

shal l b e deeme dt o b e mad e unde r th e law s o f

th e State o f

Tennessee , an d shall , a s t o matter s no t

goveme db y th e Unifor mCustoms , b e goveme db y an dconstme di n accordanc e wit

h th e law s o f

th e State o f

Tennessee . By: . Name: _ Titie :

F- 2Lette r o f Credi t FOR M O FDRAF T [Date ] To :

Th e undersigne dbeneficiar y o f Stand-by , Irrevocabl e Letter o f Credi t No . (th e "Credit" ) issue db y , hereb y draw s Credit . Unite dState s Dollar s ($ _ J agains t

th e TH E METROPOLITA N NASHVILL E AIRPOR T AUTHORIT Y By: _ Name : Titie :

F- 3Lette r of Credi t CERTIFICAT E [Date ] Th e undersigned . Th e Metropolitan Nashvill e Airport Authority (th e "Beneficiary") , i s th e beneficiar y o f Stand-by , Irrevocabl e Letter o f Credi t No . (th e "Credit" ) issue db y _

. Th e Beneficiar

y hereb y certifie s that (th e "Concessionaire" ) ha s faile dt o compl y with th e term s o f it s proposal submitte di n respons e t o Beneficiary' s Reques t for Proposal s for

Sho e Shin e Concessio n Service s a

t th e Nashvill e Internationa l Airport , Nashville , Termessee , date d

, 2009 , a s amended . I N WITNES S WHEREOF , thi s Certificate ha s bee n dul y execute do n TH E METROPOLITA N NASHVILL E AIRPOR T AUTHORIT Y By: . Name : Title :

F- 4EXHIBI T G AFFIDAVI T O FNON-COLLUSIO N STAT E O F COUNT Y O F Th e undersigned , (th e "Affiant") , bein g o f lawfii l ag e an dbein g first dul y swo mo n oath , say s tha t ^h e i s th e o f (th e "Proposer" ) an di s authorize db y Propose r t o execut e an ddelive r

thi s Affidavi t

an d t o submi t th e proposa l (th e "Proposal" ) tha t accompanie s thi s Affidavi t wit h respec t

t o th e Reques t for Proposal s for

Sho e Shin e Concessio n Service s at th e Nashvill e Internationa l Airport , Nashville , Tennessee , date d, 2009 , a s amende d(th e "RFP") . Affiant further say s that (i ) th e Proposal i s no t

mad e i n th e interes t

o f o r o n behal f

o f an y undisclose dperson , partnership , company, association , organizatio n o r corporation ; (ii ) suc h Proposal i s genuin e an dno t collusiv e o r

asham ; (iii ) Propose r

ha s not , directl y o r

indirectly , induce do r

solicite dan y othe r

perso n o r

entity t o put

i n afals e o r

shamproposal , an dha s not , directl y o r

indirectly , colluded , conspired , connive do r agree dwith an y perso n o r entity t o pu t

i n ashamproposa l i n respons e t o suc h RF P o r t o induc e an y perso n t o refrai n fromprovidin g a proposa l i n respons e t o suc h RFP ; an d(iv ) Propose r ha s not i n an y manne r

directl y o r

indirectl y sough t b y agreement , communicatio n o r conferenc e with anyon e t o fix th e negotiate dpric e o f Propose r o r o f an y othe r

perso n o r

entity o r t o fix an y overhead , profi t o r cos t elemen t o f suc h negotiate dpric e o r

tha t o f an y othe r

perso n o r

entity o r t o secur e an y advantag e agains t Th e Metropolita n Nashvill e Airport Authorit y (th e "Authority" ) o r anyon e intereste di n th e concessio n awardt o whic h th e Proposa l relates . Affian t fiirther state s tha

t an y unauthorize dcontac t betwee n Propose r

o r it s agents , employee s o r

other s o n it s behalf

, either directi y o r

indirectly , an dth e Presiden t o f Authority , any membe r o f th e Boardo f

Commissioner s o f

Authority , th e legal counse l t o Authority , th e architec t fo r Authority , o r

any consultan t

t o o r membe r o f th e staf f o f Authority , may caus e Authority t o rejec t th e Proposal . Affian

t hereb y certifie s that

(i ) Propose r

ha s no t bee n aparty t o an y collusio n wit h th e Presiden t

o f Authority , any membe r

o f th e Boar do f

Commissioner s o f

Authority , th e legal counse l t o Authority , th e architec t fo r Authority , o r

an y consultan t

t o o r membe r o f th e staf f o f Authority , a s t o quantity , quality o r pric e wit h respec t t o th e Proposal o r

th e RFP, an d(ii ) there hav e bee n an dshal l b e n o discussion s betwee n th e partie s state dheretofore concernin g th e exchang e o f mone y o r other thing s o f valu e fo r special consideration .

H- 2Affian t fiarther say s that al l statement s containe dherei n an di n th e Proposal are true . Further affian t sait h not . Name : Signatur e o f

Authorize dPerson: , Prin t Nam e o f Authorize dPerson : Titl e o f Authorize dPerson : Date : , 200 9 Subscribe dan dswo mt o befor e m e thi s day o f , 2009 .

M y Commissio n expires : Notar y Publi c [SEAL ]

H- 2EXHIBI T H

Airpor t Concession s Disadvantage d Busines s Enterpris e (ACDBE ) Participatio n Pla n For m Proposer s shal l provid e a detaile d descriptio n o f it s ACDB E participatio n pla n an d a cop yo f al l th e document s tha t contai n th e propose d lega l relationshi p betwee n th e Propose ran d eac h ACDB E participant , i f any . Provid e th e informatio n belo w fo reac h certifie d ACDB E include d i n th e participatio n plan . ACDB E Compan yName _ Owne rNam e Contac t Phon e Number . Addres s Annua l Est . Gros s Receipt s % o f Tota l Est . Annua l Gros s Receipts _ ACDB E Compan yNam e Owne rNam e Contac t Phon e Number . Addres s Annua l Est . Gros s Receipts , % o f Tota l Est . Annua l Gros s Receipt s Us e additiona l form s i f necessary . Th e tota l amoun t o f estimate d annua l gros s receipt s tha t wil l b e accomplishe d b yAuthority certifie d Airpor t Concessio n Disadvantage d Busines s Enterprises , o rb ythos e expecte d t o b e certifie d b yth e Authorit yi s approximatel y$ . Thi s amoun t i s % o f th e annua l gros s receipt s anticipate d fro m th e contrac t resultin g fro m thi s RFP .

H- 2Pleas e indicat e ho w th e Propose rintend s t o achiev e th e participatio n goa l fro m certifie d

ACDBE s (i f applicable ) fo rth e contrac t resultin g fro m thi s RFP . ( ) Company/fir m i s certifie d a s a n ACDBE . ( ) Join t ventur e wit h a n ACDB E certifie d corporation . ( ) Sublease(s ) t o a certifie d ACDBE . ( ) Partnershi p o rcorporat e agreemen t i n whic h a t leas t 51 % o f th e company' s ownershi p i s a minorit yo rfemal e partne ran d th e 51 % owne rcontrol s th e da yt o da yoperation s o f th e corporation . ( ) A franchis e t o a certifie d ACDBE . Proposer s mus t includ e wit h th e proposa l a cop yo f th e certificat e o rlette rfro m MNAA acknowledgin g th e approva l o f th e ACDB E applicatio n fo reac h ACDB E company/fir m i n th e ACDB E plan . Propose rhereb yacknowledge s tha t th e foregoin g proposa l for m an d al l require d submittal s ar e tru e an d correct . Propose rSignatur e Propose rNam e (printed ) Dat e NOTE : I f th e Propose ro rit s Propose d ACDB E partne ri s no t currentl ycertifie d a s a n ACDB E wit h th e Metropolita n Nashvill e Airpor t Authority , th e Propose ro rACDB E mus t fil e fo r certificatio n b y2009 .

H- 2

# EXHIBI T BCONCESSIO N AGREEMEN T

THI S CONCESSIO N AGREEMEN T (th e "Agreement" ) i s mad e an dentere dint o a s o f thi s day o f

, 200 9 (th e "Effectiv e Date") , b y an dbetwee n TH E METROPOLITA N NASHVILL E AIRPOR T AUTHORITY , amefropolitan airport authority existin g unde r

th e law s o f

th e Stat e o f

Tennesse e (th e "Authority") , an d (th e "Concessionaire") . WITNESSETH : WHEREAS , Authorit y i s th e owne r an doperato r

o f th e Nashvill e Internationa l Airport locate di n Nashville , Davidso n County , Tennesse e (th e "Airport" ) and , i n connectio n withit s operatio n o f

th e Airport , Authorit y grant s concessio n rights for th e operatio n o f

Sho e Shin e service s i n certai n designate dlocation s at th e Airport ; an d WHEREAS , Concessionair e i s engage di n th e managemen t an doperatio n o f

Sho e Shin e service s an ddesire s t o operat e Sho e Shin e service s at th e Airport

i n accordanc e with th e term s an dprovision s o f

thi s Agreement ; an d WHEREAS , Concessionair e submitte daProposa l i n respons e t o Authority' s RF P for th e rights t o b e grante db y Authorit y pursuan t t o th e term s an dprovision s o f thi s Agreement; an d WHEREAS , Authority ha s agree dt o accep t Concessionaire' s Proposa l an dt o gran t concessio n rights t o Concessionaire , an dConcessionair e ha s agree dt o operat e Sho e Shin e service s i n designatedlocation s at th e Airport , subjec t

t o th e term s an dprovision s o f thi s Agreement ; NOW , THEREFORE , for an di n consideratio n o f th e covenant s o f

Concessionair e containe dherein , an dfor othe r goo dan dvaluabl e consideration , th e receip t an dsufficienc y o f whic h ar e hereb y acknowledged . Authorit y an dConcessionair e hereb y agre e a s follows : ARTICL E I DEFINITION S Sectio n 1. 1 Definitions . In additio n t o term s define delsewher e i n thi s Agreemen t o r th e Reques t

for Proposals , th e followin g word s an dphrase s ar e define da s follow s (suc h definition s t o b e applicabl e equall y t o singular an dplura l noun s an dverb s o f an y tense) : "Applicabl e Laws " means al l presen t an dfuture applicabl e laws , ordinances , orders , directives , rules , code s an dregulation s o f al l Governmenta l Authoritie s an dal l presen t an dfutur e gran t assurance s provide db y Authorit y t o an y Governmenta l Authority i n connectio n with Authority' s ownershi p o r operatio n o f

th e Airport , a s th e sam e may b e amended , modifie do r update dfro mtim e t o time , appUcabl e decisiona l law (including , withou t limitation , judicia l o r administrativ e interpretations , order s an djudgments ) an dth e Rule s an dRegulations . "EPA " means th e Unite dState s Environmenta l Protectio n Agency , an dan y successo r agency , offic e o r

departmen t

thereto . 1CONCOURS E B

Exhibi t A Viclmt yMa p - Nashvill e Internationa l Airpor t Metropolita n Nashvill e Airpor t Authorit y



### Attachmen t

A Vicinit

y Map - Nashvill e Internationa l Airpor t 3 8

# EXHIBI T C

# ISLB , Inc l db a 

# Goodfellow s Shoeshin e

Presente d t o 

# NASHVILL E INTERNATIONA L AIRPOR T

Sectio n 2 

# EXECUTIV E SUMMAR Y

Sectio n 2 Page t

# EXECUTIV E SUMMARY

Goodfellows Shoeshin e o f Las Vega s bega n i n Decembe rof 1991 . Compan y founde ran d Presiden t ShelleyL . Bonner-Carso n ha d th e foresigh t t o recogniz e th e opportunitie s tha t th e loca l econom ywoul d offe rdurin g th e initia l plannin g an d developmen t of what no w ha s becom e a cityo f "meg a resor t an d entertainmen t destinations " tha t draws milJion s o f visitors annually . Th e company' s concep t has always bee n t o offe rfirs t clas s professiona l shoeshin e concession s caterin g t o al l demographics , providin g firs t clas s product s an d services , positione d i n hig h traffi clocation s withi n premiere tou r an d trave l facilities . SLB , Inc. , db a Goodfellows Shoeshine , currentl yown s an d operate s twenty eigh t (28 ) firs t clas s professiona l shoeshin e concessions . Fourtee n (14 ) are locate d i n severa l o f Las Vegas' s premiere meg a resor t destinations , si x(6 ) are locate d withi n McCarra n Internationa l Airport , eigh t (8 ) a t Phoeni xSk

y Harbo rInternationa l Airpor t an d on e (1 ) at th e city' s downtow n financia l center , Th e Ban k

of Americ a Plaza . Th e company' s concession s are custo m designe d t o provid e a visuall y stimulatin g an d entertainin g environmen t whic h appeal s t o a broa d rang e of consumer

s of al l ages . Th e concession s provid e a n attractiv e valu e t o customer s b yofferin g a ful l men u of hig h qualityretai l an d sho e care service s provide d byshoeshin e attendant s that exten d custome rservic e wit h five-sta r platinu m servic e standards . Wit h th e introductio n of men' s retai l accessorie s at th e shoeshin e concession , "me n o n th e go " wil l b e abl e t o purchas e sho e product s an d give s Goodfellows Shoeshin e & Accessorie s a valu e adde d custome rexperienc e an d provide s th e mal e patro n a personalized , firs t clas s experience . Patron s wh o are enjoyin g a shoeshin e wil l b e directe d b yth e attendan t t o a men' s retai l accessor

yare a displaye d withi n th e designate d shoeshin e stand . Th e merchandisin g mi xwil l appea l t o th e "me n o n th e go " b yprovidin g a personalized , broa d rang e of men' s trave l accessories . Th e integratio n o f th e shoeshin e experienc e wit h th e opportunit yt o selec t men' s foot/grooming/accessor yitem s establishe s Goodfellows Shoeshin e & Accessor ywit h a differentia l advantag e ove rth e competition . Goodfellows Shoeshin e als o operate s a ful l servic e conventio n an d specia l event s divisio n tha t provide s mobil e shoeshin e concession s delivere d directl y t o conventio n o reven t sites , an d serv e a s a direc t marketin g vehicl e a s a boot h attractio n that allows exhibitors a mean s t o dra w th e attentio n of potentia l customers b

yofferin g a complimentar yshoeshine . 

### A . Advantage s t o Nashvill e Internationa l Airpor t Managemen t believe s tha t th e company' s concep t has a broade rappea l tha n othe rthemed-base d sho e care concept s becaus e of it s nationall yrecognize d Section 2 Pag e 2

### bran d identity , bran d presenc e an d bran d recognitio n an d consume rloyalt yi n th e marketplace . Th e company' s distinctiv e brand , combine d wit h high qualityproduct s an d services , mak e th e Goodfellows Shoeshin e concession s appealin g t o al l demographics . Becaus e of Goodfellows ico n o f excellenc e reputation , Goodfellows ha s becom e th e preferre d professiona l shoeshin e provide rof choic e fo rLas Vegas ' premiere meg a five-sta rresor t destinations , McCarra n an d Th e Phoeni xSk yHarbo rInternationa l Airports . Goodfellows Shoeshin e share s th e Nashvill e Internationa l Airport' s vision , missio n an d philosoph yof deliverin g exemplar ycustome rservic e byprovidin g th e travelin g consume rwit h superio rproduct s an d services . Benefit s o f Contractin g wit h Goodfellow s Shoeshin e 1 . Goodfellows Shoeshin e has a nationa l bran d Identity . Its trademark s an d logo s are recognize d as superio rt o others . 2 . Goodfellows has bee n i n busines s fo rseventee n (17 ) years . 3 . Goodfellows currentl yoperate s i n twenty-eigh t (28 ) hig h profil e locations . 4 . Goodfellows ha s ove rseventy-fiv e (75 ) mal e an d femal e shoeshin e Attendants . 5 . Goodfellows has 2 4 hr . 7 daype rwee k keymanagemen t support . 6 . Goodfellows has a n on-goin g qualitycontro l trainin g progra m fo r technique , produc

t line s an d custome rservice . 7 . Goodfellows ha s eigh t operatin g divisions , (se e attachment) 8 . Goodfellows ha s offic e headquarters , warehous e an d constructio n facility . 9 . Goodfellows ha s lon g standin g membership s wit h communit y organization s suc h as th e Chambe ro f Commerce , Bette rBusines s Bureau , Conventio n an d Visitors Authority , Worl d Sho e Association , America n Minorit

yAdvisor yCounci l an d numerou s charit yorganizations . 10 . Goodfellows i s a revenu e generatin g tenant . 1 1 .Goodfellows ha s a prove n trac k record of succes s an d ha s th e abilityt o finance , operat e an d manag e a firs t clas s five-starsho e shin e servic e seve n (7 ) days pe rweek . 12 . Goodfellows offer

s value , excitement , superio rcustome rservic e an d utilize s to p qualitysho e care products .

Sectio n 2 Pag e 3

### Becaus e Goodfellows ha s extensiv e experienc e an d knowledg e wit h regar d t o "bran d presence" , an d operate s i n multi-millio n dolla rfacilities , Goodfellows has a complet e understandin g ho w importan t ou roveral l operatin g component s are t o ensurin g tha t ou rmethod s of conductin g busines s are consisten t wit h tha t of th e facilityi n whic h w e operate . W e believ e thi s rational e t o b e vita l an d contribute s t o ou rsucces s an d abilityt o maximiz e revenue s fo rGoodfellows an d Nashvill e Internationa l Airport . Competitio n Th e sho e care busines s i s no t highl ycompetitive . Goodfellows Shoeshin e ha s becom e th e leade ri n th e sho e care industr ybecaus e of it s brande d ico n of excellence , marke t presence , identityan d consume rloyalty , couple d wit h ou r methodolog yan d extremel yhig h standards . Mos t of ou rcompetitors i n th e industr yassum e competitio n i s base d primaril yupo n th e abilityt o secure location s an d pricing , servic e an d qualityare secondary . Goodfellows make s qualityservic e it s mai n priority . Competitio n i s limited ; th e compan y compete s o n a genera l basi s wit h a fe woperator s an d has clearl yprove d t o b e th e dominan t leader . Factor s tha t affec

t th e performanc e o f a n individua l locatio n are traffi c patterns , weather , demographi cconsiderations , economi c condition s an d th e numbe ran d locatio n of competin g concessions . 

## B . Financia l ConsicJeratio n Goodfellows , wil l offe rth e Nashvill e Internationa l Airpor t a first yea rMA

G of $12,960.0 0 (exceedin g th e RF P pe rannu m requiremen t o f $3 6 pe rsq . ft. ) o r10 % of th e gros s sales , whicheve ri s greater . Projecte d revenue s are i n exces s o f $380,00 0 pe ryear . Actua l projecte d ren t likel yb e generate d t o th e NI A wil l excee d $38,00 0 annually . 

## C . Qualification s 1 . Year s o f Experienc e - Goodfellow s ha s seventee n (17 ) year s o f experienc e providin g sho e shin e service s owning , managin g an d operatin g twenty-eigh t (28 ) locations , o f whic h si x(6 ) ar e locate d a t McCarra n Internationa l Airpor t an d eigh t (8 ) location s a t th e Phoeni xSk yHarbo rInternationa l Airport . Goodfellow s CE O an d President , Mrs . Shelle y Bonner-Carso n own s 100 % o f th e company' s equity . 2 . Financia l Capabilit y- Goodfellow s ha s th e capabilit yt o financ e th e design , construction , build-ou t an d operation s fo r th e launc h o f Goodfellow s Shoeshin e an d Accessorie s a t th e Nashvill e Internationa l Airport . Sectio n 2 Pag e 4

### ACDB E Certificatio n - Goodfellow s i s DB E Certifie d i n Nevada , Colorado , Californi a an d ha s submitte d it s applicatio n fo rcertificatio n i n Arizon a an d Tennessee , (se e attache d certifications ) 

### Goodfellow s Proposa l Guarante e o f $5,00 0 ha s bee n submitted . Additionally , becaus e Goodfellow s operate s i n lik e facilities , ha s submitte d suc h deposits , i n additio n t o a performanc e guarante e bond . 

# Goodfellow s Experienc e Highlight s

> DB E Certifie d > Goodfellow s ha s a prove n trac k recor d o f succes s a t McCarra n an d Phoeni xSkyHarbo rInternationa l Airport s an d i s th e "sho e car e provide ro f choice " i n La s Vegas , operatin g a tota l o f twenty-eigh t (28 ) locations , th e compan yha s bee n i n busines s fo rove r1 6 years . > Goodfellow s ha s ove rsevent y(70 ) professionall ytraine d attendants . > Goodfellow s conduct s on-goin g qualit ycontro l trainin g program s fo rproduct s an d techniques . Unifor m an d appearanc e standard s ar e consisten t wit h tha t o f a 5-sta r resort . > Twenty-fou rhou r(2 4 hr. ) seve n (7 ) da ype rwee k ke y managemen t support . > Satellit e offic e i n Arizona , La s Vega s Headquarters , warehous e an d constructio n facilit yconvenientl ylocate d withi n minute s fro m McCarran Airport . > Mobil e unit s availabl e fo rspecia l event s o rpromotions . > Lon g standin g membe ro f th e La s Vega s Chambe ro f Commerce , La s Vega s Conventio n an d Visitor s Authority , Sectio n 2 Pag e 5

### Th e Bette rBusines s Burea u an d Th e Worl d Sho e Association , America n Minorit yAdvisor yCounci l (AMAC) , AR N Airlin e Revenue News . > Revenu e generatin g tenan t fo ryou rproperty/facility . > Goodfellow s ha s nationa l bran d nam e recognition , bran d presenc e an d consume rbran d loyalty . > Charitabl e Affiliations : Boar d Membe rHop e fo rHeart s - St . Elizabet h Girl s Academ ySponso ra Chil d Program , 2 0 Corporat e Sponsorshi p o f Girl s Shad e Tre e Shelte r- Shelte rfo rWomen , Childre n & Pet s Catholi c Charitie s - Annua l Food , Sock , Blanket , Backpac k

an d Ange l Tre e Campaign . La s Vega s Rescu e Missio n - Annua l Donatio n fo r20 0 Thanksgivin g Meal s fo rMen' s Homeles s Shelte r Compassio n Internationa l - Tw o Corporat e Sponsorship s o f Ugand a Childre n St . Jude s Childre n Hospita l - Annua l Dono r Fee d Th e Childre n - Annua l Dono r W e believ e i n givin g bac k t o th e communit yi n whic h w e d o business . I t ha s bee n ou rEXPERIENC E tha t givin g spread s goo d will . I n keepin g wit h tradition , w e hop e t o buil d a beneficia l relationshi p wit h th e Nashvill e communit y 

## Experienc e wit h Simila rConcep t Goodfellow s Shoeshin e McCarra n an d Phoeni xSk vHarbo rInternationa l Airpor t Operations : Goodfellows shoeshin e currentl yoperate s a tota l of fourtee n (14 ) location s withi n McCarra n an d Phoeni xSk yHarbo rInternationa l Airports . Th e Goodfellows Shoeshin e bran d i s th e leade ri n th e industr yan d i s know n a s a n ico n of excellence . I t i s fo rthi s reaso n that Goodfellow s i s th e professiona l sho e care provide rof choice . Goodfellows reputatio n fo rit s to p qualityservice s an d metho d of conductin g Sectio n 2 Pag e 6busines s mad e I t a to p contende rwhe n McCarra n an d Phoeni xSk yHarbo r

Internationa l Airport s mad e th e decisio n t o upgrad e it s shoeshin e service s int o th e 21' * century . A s a resul t o f Goodfellow s participatio n i n th e RF P proces s t o establis h a ne w shoeshin e provide rfo rMcCarra n an d Phoeni xSk yHarbo rInternationa l Airports , th e Boar d o f Clar k Count yCommissioner s an d Th e Cit yo f Phoeni x unanimousl ychos e Goodfellow s Shoeshine , abov e it s competitors . (se e Departmen t o f Aviatio n referenc e letters ) Goodfellow s McCarra n Internationa l Airpor t Locations : 1 . Locatio n Sit e # 1 - A- B Gate s 2 . Locatio n Sit e # 2 - C- 7 Sout h Gat e 3 . Locatio n Sit e # 3 - C-1 6 Nort h Gat e 4 . Locatio n Sit e # 4 - C-2 5 5 . Locatio n Sit e # 5 - D-Wes t Gat e 6 . Locatio n Sit e # 6 - D-Eas t Gat e 7 . Tw o additiona l location s pending expansion . McCarra n Operatin g Hours : 6:00am-g:00p m 7 day s a wee k (varie s a s requeste d b yMcCarran ) Numbe ro f Attendants : 1 5 o rmor e (a s needed ) Goodfellow s Phoeni xSk vHarbo rInternationa l Airport : Sit e # 1 - Tennina l 2 Sit e # 2 - Termina l 3 Nort h Sit e # 3 - Termina l 3 Sout h Sit e # 4 - Termina l 4 Lobb yEas t Sit e # 5 - Termina l 4 Lobb yWes t Sit e # 6 - Termina l 4 S 2 Sit e #7-Termina l 4 N 1 Sit e # 8 - Tennina l 4 N 4 Phoeni xSk yHarbo rOperatin g Hours : 6:00am-9:00p m 7 day s a wee k (varie s a s requeste d b yPhoeni xSk yHarbor ) Numbe ro f Attendants : 1 5 o rmor e (a s needed ) Goodfellow s Shoeshin e Airpor t Operatin g Standards : 1 . Upo n bein g grante d th e contrac t fo rMcCarra n Airport , Goodfellow s Shoeshin e replace d th e "old " McCarra n shoeshin e concession s wit h ne w beautifull y enhance d custo m concession s a t th e reques t o f McCarra n Airport . Phoeni xSk y Harbo rha d existin g stand s tha t wer e simpl ycleane d an d updated . 2 . Goodfellow s managemen t i s alway s monitorin g al l airpor t location s an d i s availabl e twenty-fou rhour s a day . Sectio n 2 Pag e 73 . Goodfellows maintenance divisio n clea n an d polishe s eac h concessio n daily . N o debn' s i s eve rvisibl e t o ou rcustomers . Al l polishe s an d supplie s ar e always neatl ystore d away . 4 . Goodfellows Shoeshin e Attendant s wea ra clea n an d nea t unifor m an d adher

e t o Goodfellows ver

ystric t appearance standards . 5 . Goodfellows price s are al l inclusive . 6 . Goodfellows signag e i s professionall ydesigne d an d fabricate d i n accordance wit h th e airpor

t desig n criteri a an d specifications . 7 . Goodfellows servic e standard s are consisten t wit h that of a "five-star " rating . 8 . Goodfellows Attendant s us e hig h qualitypolishe s an d sho e cleanin g products . 9 . Al l Goodfellows Attendant s ar e professionall ytraine d an d participat e i n on-goin g custome rservic e seminars . 10 . Al l Goodfellows airpor t Attendant s adher

e t o i n McCarran' s an d Phoeni xSk y Harbor' s rules , regulation s an d securit ychec k programs , that alloweac h airpor t t o furthe rconduc

t its ow n threat assessmen t an d securit ychec k o n eac h of Goodfellows Shoeshin e Attendants . 11 . Eac h Goodfellows Attendan t participate s i n McCarra n an d Phoeni xSk yHarbo r Airport s fingerprintin g an d badg e applicatio n programs . 12 . Goodfellows Shoeshin e corporat e offic e submit s al l monthl yrenta l payments promptl yan d o n time . 13 . Goodfellows Shoeshin e submit s a monthl ystatemen t of revenu e t o eac h airport . 14 . Goodfellows attend s any/al l meetin g as requeste d b yeac h airpor

t fo rits tenants . 15 . Goodfellows participate s i n any/al l safet yprogram s a

s require d b

yan yla wo r Airpor t policy . 16 . Goodfellows operate s i n complianc e wit h al l th e provision s that are se t fort h i n its leas e agreements . 17 . Goodfellows operate s i n accordanc e wit h any/al l stat e an d federa l regulations . 18 . Goodfellows wil l modify/chang e an yof it s operatin g procedure s a s requeste d o r required .

Sectio n 2 Pag e 8

# EXHIBI T D

# CALIFORNI A UNIFIE D .RTIFICATIO N PROGRA M

DISADVANTAGED BUSINES S ENTERPRIS E CERTIFICAT E

AIRPOR T CONCESSIONAIRE GOODFELLOW S SHOESHIN E

413 5 WBEL

L DRIV E LA S VEGAS , N V 8911 8 Owner : SHELLE Y BONNER-CARSO N Basines j Structure : CORPORATIO N Thi s certificat e acknowledge s tha t sai dfirmi s approve db y th e Californi aUnifie dCertificatio n Progra m(CUCP ) a s aDisadvantage dBusines s Enterpris e (DBE ) a s define db y th e U.S . Departmen t

o f Transportatio n (DOT ) CF R4 9 Par t 23 , a s may b e amended , fo r th e foUowin

g NAIC S codes : NAIC S Code(s ) * Indicate s primar y NAIC S cod e * 81299 0 All Othe

r Persona l Service s

Wor k Categor y Code(s ) 1725 0 SHO

E REPAIR& SHOESHIN

E PARLORS

License s

CERTIFYIN G AGENCY : DEPARTMEN

T O FTRANSPORTATION 182 3 14T H STREET , M S 7 9 SACRAMENTO , C

A 9581 1 000 0 (916 ) 324-170 0 UC P Fir mNumber : 3772 7 Jun e 12 , 200 9

I t i s CUCP' i polic y an dabjectiv e t o promot e an dmaintai n alevel playin g fiel dfor DBEc i n Californi ao n Federal-ai dcontracts . W e ensur e nondiscriminatio n i n th e awar dan dadministratio n o f U.S . DO T assiste dcontract s base do n th e requirement s o f 4 9 CF RPart s 2 1 an d23 .I 3' , 

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# GOODFELLOW S SHOESHINE O FLA S VEGAS I s registere da s aAirport

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8000 0 Airpor t Concessio n - Shoeshin e Servic e Certificatio n Date : ACDB E Ma y7 , 200 8 t o Ma

y6 , 201 1 

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