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SBA Procedural Notice

TO: All SBA Employees and Paycheck Protection 

Program Lenders

SUBJECT: Paycheck Protection Program Lender 

Processing Fee Payment and 1502 Reporting 

Process

CONTROL NO.: 5000-20028

EFFECTIVE: May 21, 2020

The purpose of this Notice is to inform Paycheck Protection Program (PPP) Lenders of the 

reporting process through which PPP Lenders will report on PPP loans and collect the processing 

fee on fully disbursed loans which they are eligible to receive.

What is the PPP processing fee that SBA will pay to Lenders?

As set forth in the initial PPP Interim Final Rule, SBA will pay Lenders fees for processing PPP 

loans in the following amounts:

• 5 percent for loans of not more than $350,000;

• 3 percent for loans of more than $350,000 and less than $2,000,000; and

• 1 percent for loans of at least $2,000,000.

Under 15 U.S.C. § 636(a)(36)(P), the fee is based on the balance of the PPP loan outstanding at 

the time of full disbursement of the loan.

How can Lenders request payment of PPP processing fees?

When a PPP Lender successfully reports to SBA that a loan has been fully disbursed, SBA will 

initiate the process of paying the PPP processing fee which the PPP Lender is eligible to receive. 

Lenders will use an SBA Form 1502 (1502 report) to report fully disbursed loans to SBA (the 

process of which is outlined in this Notice below). SBA will begin accepting 1502 reports on 

fully disbursed or cancelled PPP loans on May 22, 2020.

Additionally, in the Lender’s Fiscal Transfer Agent (FTA) Lender portal, the Lender must have 

provided ACH credit information for an account owned by the Lender and must make a one-time 

confirmation that all PPP loans for which the Lender will be requesting a processing fee have 

been fully disbursed on the disbursement dates and in the loan amounts reported.
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Upon receipt of a complete set of SBA Form 1502 data, SBA will:

• Confirm that no previous request has been made for a processing fee on the loan, and 

no processing fee payment has been made previously by SBA on the loan.

• Confirm that the disbursed amount reported on the 1502 report matches the approval 

amount in E-Tran. 

• Calculate the processing fee owed based on the final fully disbursed amount entered by 

the Lender.

• Submit the fee calculated by SBA to the Lender using the ACH credit information 

provided by the Lender.

How do Lenders create an account (i.e., enroll) in the FTA’s Lender Portal?

Before Lenders can receive a PPP processing fee or begin monthly loan reporting, they must 

establish a Lender portal account with the FTA to access the 1502 Dashboard. 

Existing SBA Lenders with SBA Form 750 agreements will access the 1502 Dashboard with 

their current FTA Lender portal account. Lenders must use separate 1502 reports for PPP 

loans and regular 7(a) loans.

PPP Lenders who do not already have an account with the FTA can enroll by sending an email to 

Enrollment@colsonservices.com that contains the following:

• Name of Institution;

• At least two of the following:

o E-Tran Main Location ID (CAFS Location ID under which loans were 

originated);

o One of SBA’s PPP GP loan numbers; and

o Colson Lender ID (if known);

• Individual user contact information:

o Name;

o Email address; and

o Phone number.

Lender Service Providers: Lender Service Providers (LSPs) providing services for PPP 

Lenders under a reviewed LSP agreement who do not already have an account with the FTA can 

enroll by sending an email to Enrollment@colsonservices.com that contains the following:

• Name of LSP;

• LSP CAFS Partner ID;

• Individual user contact information:

o Name;

o Email address; and

o Phone number;

For each bank partner, provide the information below:

• Bank partner’s information:

o Bank name;

o E-Tran Main Location ID

• One of SBA’s PPP GP loan numbers;
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• Colson Lender ID (if known);

• Bank Authorizing Official 

o Name;

o Email address; and

o Phone number.

Upon receipt of a complete enrollment email, the FTA will send login credentials consisting of a 

1502 Dashboard User ID and Access Code. The User ID and Access Code will be sent in 

separate e-mails.

Once the Lender has successfully logged into its Lender portal account, the Lender must provide 

the ACH credit information for the account where the Lender wishes to receive PPP processing 

fees. The ACH credit information must be for an account owned by the Lender. SBA will not 

make any payments to LSPs.

A Lender portal user guide is available at https://colsonservices.bnymellon.com/_localeassets/pdf/1502-dashboard-user-guide.pdf. Questions on the enrollment process may be directed 

to Colson Customer Service at 877-245-6159.

May Lenders or LSPs share login credentials for the FTA Lender Portal?

No. Login credentials for the 1502 Dashboard are issued at the individual user level and may not 

be shared among users.

How do Lenders report to SBA on loans that are fully disbursed or cancelled?

Lenders must report any PPP loans that have been fully disbursed or cancelled1to SBA via SBA 

Form 1502 (1502 report). Lenders must electronically submit SBA Form 1502 reporting 

information to the SBA by the later of: (1) May 29, 2020 or (2) 10 calendar days after 

disbursement or cancellation of a PPP loan.2 Thereafter, Lenders must submit PPP loan 

information to SBA on a monthly basis. Lenders must report loans that are cancelled before 

disbursement or that have been cancelled or voluntarily terminated and repaid after 

disbursement. This functionality is currently only available in E-Tran Servicing. Beginning May 

22, 2020, Lenders may do so in E-Tran Servicing or on their 1502 report. Lenders must request 

access to E-Tran Servicing in their https://caweb.sba.gov account, which is different than the 

FTA Lender portal account, through the Lender’s authorizing official. The FTA Lender portal 

account provides downloads and resources at

https://colsonservices.bnymellon.com/programs/downloads.jsp.

1 Alternatively, Lenders can report a loan as cancelled through E-Tran Servicing. Any loan 

reported as cancelled through E-Tran Servicing must not be reported again on the 1502 report.

2

If the tenth calendar day is a Saturday, Sunday, or legal holiday, the period continues to run 

until the end of the next business day.
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SBA Form 1502 is a spreadsheet containing identifying information for each PPP loan. An SBA 

Form 1502 spreadsheet is available at https://colsonservices.bnymellon.com/_localeassets/xls/sba-form-1502-blank-template.xlsx. 

Lenders may submit the 1502 report to SBA using any of the following methods:

• Email the 1502 spreadsheet to 1502@colsonservices.com;

• Upload the 1502 spreadsheet (“e-File”) in 1502 Dashboard;

• PPP 1502 Data Entry (coming soon – under construction); or

• Deliver the 1502 spreadsheet via Secure File Transfer Protocol (SFTP) – Requires 

additional enrollment. Lenders should email SFTPaccess@colsonservices.com for 

additional instructions.

Lenders may batch multiple PPP loans in a single 1502 report, or Lenders may complete a 1502 

report on an individual PPP loan basis. There is no limit on how frequently Lenders can submit 

1502 reports. 

Important: Lenders must use separate 1502 reports for PPP loans and regular 7(a) loans.

After receiving the 1502 report, the FTA will notify the Lender of any errors through 

1502 Dashboard exception reporting. Lenders should monitor the 1502 Dashboard daily. The 

Lender will have until 5:00 p.m. Eastern on the second business day after submitting the 1502 

report to correct any errors within the 1502 Dashboard. On the third business day after receiving 

the 1502 report and provided that the ACH information and one-time lender confirmation have 

been entered, SBA will initiate the process for payment of the processing fee to the Lender.

How do Lenders report a PPP loan as fully disbursed on the 1502 report?

Lenders must submit a complete and accurate 1502 report. Each of the fields on the 1502 report 

is described below:

• SBA GP Number: The 10 digit numerical SBA assigned loan identification number. The 

GP number is the key to identifying Paycheck Protection Program (PPP) loans on the 

SBA’s and the FTA’s databases. If less than 10 digits are reported, the disbursement 

information cannot be processed.

• Lender Loan Number: The Lender's loan identification number; that is, the number the 

Lender has assigned to the loan. This field is optional.

• Next Installment Due Date: The date the borrower is scheduled to make its first 

payment following the Program’s automatic six-month deferment. 

• Status: Leave blank 

• Amt Disbursed this Period on Total Loan: The total amount disbursed on 100% of the 

loan. PPP loans are 100% guaranteed by SBA and must be fully disbursed. The total 

amount disbursed may not exceed the loan approval amount in SBA’s electronic system.

• Amount Undisbursed on Total Loan: PPP loans must be fully disbursed. Enter $0.00.

• Interest Rate: All PPP loans have an interest rate of 1 percent. Enter 1% or leave blank. 
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• Guar. Portion Interest: Enter $0.00.

• Guar. Portion Principal: Enter $0.00.

• Total to FTA: Enter $0.00. There are no Guar. Portion Payments or SBA ongoing 

servicing fees on PPP loans.

• Interest Period From: Leave Blank.

• Interest Period To: Report the date interest accrues from (e.g., one-time, full 

disbursement date or first disbursement date, if applicable) in this column. 

• # of Days: Leave Blank.

• Calendar Basis: Leave Blank.

• Guar. Portion Closing Balance: The balance outstanding after the full disbursement. 

This amount should be equal to the Amt Disbursed this Period on Total Loan. PPP loans 

are 100% guaranteed by SBA and must be fully disbursed.

• Remittance Penalty: Enter $0.00. There are no SBA Subsidy Recoupment Fees or Late 

Penalties for PPP loans. 

Can Lenders report PPP loan disbursements, cancelled loans and voluntarily terminated 

loans on the same 1502 report?

Yes, Lenders will be able to report PPP loan disbursements, cancelled loans and voluntarily 

terminated loans on the same 1502 report. Lenders should use the instructions in this Notice for

reporting on PPP loan disbursements and refer to the FTA’s website at 

https://colsonservices.bnymellon.com/ for forthcoming instructions for reporting cancelled and 

voluntarily terminated loans using a 1502 report. SBA is developing the process for reporting

cancelled and voluntarily terminated PPP loans using a 1502 report and will post instructions on 

the FTA’s website when that process is completed. 

How do Lenders report a PPP loan as cancelled in E-Tran Servicing?

From E-Tran Servicing, search for the SBA loan number.

Once the loan number comes up, click on the cancel button at the top of the page. This will 

cancel the loan and the loan guaranty. Questions on cancellations can be emailed to 

7aQuestions@sba.gov. 

How do Lenders report a PPP loan as voluntarily terminated and repaid after 

disbursement on the 1502 report?

From E-Tran Servicing, search for the SBA loan number.

Once the loan number comes up, click on the voluntary termination button at the top of the page. 

This will terminate the loan guaranty. Questions on voluntary termination can be emailed to: For 
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the Fresno Servicing Center: fsc.servicing@sba.gov; for the Little Rock Servicing Center: 

lrsc.servicing@sba.gov.

3

What confirmation must the Lender make before receiving PPP processing fees?

Lenders must make a one-time confirmation in the Lender’s FTA Lender portal before SBA will 

disburse PPP processing fees to Lender. Lenders will confirm the following:

By checking the “I confirm” box below, the Lender is agreeing that for each SBA Form 1502 

report submitted by Lender to request payment of Paycheck Protection Program (PPP) 

processing fees, Lender confirms (1) that all PPP loans included in the report were fully 

disbursed to the borrowers on the disbursement dates entered and in the loan amounts entered in 

the report; (2) Lender will make no further disbursements on the PPP loans included in the 

report; (3) all information in the report is true and correct; and (4) the report has been submitted 

by an authorized employee or agent of Lender acting within the scope of Lender’s authority and 

Lender acknowledges responsibility for all entries and certifications made on its behalf.

When won’t a Lender receive a processing fee?

A Lender will not receive a processing fee:

• Prior to full disbursement of the PPP loan;

• If the PPP loan is cancelled before disbursement; 

• If the PPP loan is cancelled or voluntarily terminated and repaid after disbursement but 

before the borrower certification safe harbor date4(including if a borrower repays the 

PPP loan because of a misunderstanding or misapplication of the borrower’s certification 

regarding the necessity of the PPP loan request); or

• If the PPP loan is cancelled, terminated, or repaid after disbursement (and after the 

borrower certification safe harbor date) because SBA conducted a loan review and 

determined that the borrower was ineligible for a PPP loan.

5

3 The geographic coverage of the Fresno Servicing Center is SBA Regions 5, 6 (except for 

Arkansas, Oklahoma and Texas) 7, 8, 9, and 10. The geographic coverage of the Little Rock 

Servicing Center is SBA Regions 1, 2, 3, 4, and 6 (except New Mexico and Louisiana).

4 The borrower certification safe harbor date, which is May 18, 2020, refers to a borrower who 

applied for a PPP loan and repays the loan in full on or before May 18. A borrower that makes 

full loan repayment by the safe harbor date will be deemed by SBA to have made the required 

certification in good faith. See SBA Paycheck Protection Program Loans: Frequently Asked 

Questions (FAQs), FAQ 47, posted on May 13, 2020, available at 

https://www.sba.gov/sites/default/files/2020-05/Paycheck-Protection-Program-FrequentlyAsked-Questions_05%2013%2020_2.pdf.

5 Following a loan review by SBA, a borrower may be determined to have been ineligible for a 

PPP loan if, for example, the borrower did not meet the applicable size standard or lacked an 

adequate basis for the certifications that it made in its PPP loan application. 
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How will SBA disburse the processing fee to Lenders?

SBA will make PPP processing fee payments to Lenders using the Demand Deposit Account

ACH information supplied by Lenders on the FTA’s website. SBA will make a payment for each 

loan on an individual basis so that Lenders will be able to match the received payment with the 

corresponding loan. Each disbursement will be made by ACH CCD+, and the addenda record 

will use the structured layout that is available in the Downloads section of the FTA’s website. 

This structured layout includes payment details that Lenders can use for automating the posting 

of these payments to the Lender’s record system. For Lenders unable to automate the posting of 

these payments, the record layout should be referenced to determine what the payment is for 

when posting the payment manually.

Will SBA review the payment of Lender processing fees?

SBA may review the payment of Lender processing fees at the time of forgiveness purchase or at 

any other time SBA deems appropriate. If SBA determines the fee was paid erroneously or in the 

incorrect amount, Lender is responsible for repaying the fee to SBA.

Are Lender processing fees subject to clawback if SBA determines that a borrower is 

ineligible?

Yes. For any SBA reviewed PPP loan, if within one year after the loan was disbursed SBA 

determines that the borrower was ineligible, SBA will seek repayment of the processing fee by

the Lender that originated the loan. However, SBA’s determination of borrower ineligibility will 

have no effect on SBA’s guaranty of the loan if Lender has complied with its obligations under 

section III.3.b of the initial PPP Interim Final Rule (as further explained in FAQ 1) and the 

document collection and retention requirements described in the lender application form (SBA 

Form 2484).

Are Lender processing fees subject to clawback if a Lender has not fulfilled its obligations 

under PPP regulations?

Yes. If a Lender fails to satisfy the requirements applicable to Lenders that are set forth in 

section III.3.b of the initial PPP Interim Final Rule (as further explained in FAQ 1) or the 

document collection and retention requirements described in the lender application form (SBA 

Form 2484), SBA will seek repayment of the processing fee by the Lender who originated the 

loan, and may determine that the loan is not eligible for a guaranty. However, even in cases 

where processing fees are subject to clawback, SBA’s guaranty will not be affected if the Lender 

has complied with these obligations.

Is a Lender responsible for the actions of its Lender Service Provider (LSP)?

If the Lender authorizes an Agent or Lender Service Provider (as those terms are defined in 13 

CFR § 103.1) to submit any information or make any entries or certifications on the Lender’s 

behalf for any purpose through the 1502 Dashboard or through any other method of 1502 

reporting, the Lender acknowledges that the Agent or LSP is acting within the scope of Lender’s 

authority and Lender acknowledges responsibility for all information submitted and entries and 

certifications made on its behalf.
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When a loan is sold, which Lender is responsible for 1502 reporting to SBA?

When a PPP Lender sells all of its interest in a PPP loan to another participating Lender, in bulk 

or individually, SBA will send the processing fee to the originating PPP Lender. The Lender 

making the disbursement is responsible for completing and submitting the initial 1502 report on 

loan disbursement. For those originating PPP Lenders that have already sold PPP loans, SBA 

will be contacting the originating PPP Lender to obtain ACH credit information for the 

originating PPP Lender. The purchasing Lender will be the party responsible to SBA with 

respect to all servicing actions, including monthly 1502 reporting and requests for advance 

purchases and loan forgiveness, and will be the party eligible for the guarantee purchase of a PPP 

loan.

What are the ongoing reporting requirements for PPP loans?

Lenders must electronically submit SBA Form 1502 reporting information to the SBA by the 

later of: (1) May 29, 2020, or (2) 10 calendar days after disbursement or cancellation of a PPP 

loan. After submitting the initial SBA Form 1502 report, Lenders must submit PPP loan 

information to SBA on a monthly basis. 

Lenders must provide monthly 1502 reports that include loan status information for their PPP 

loans regardless of whether the borrower made a payment in the current month. (All PPP loans 

are deferred for 6 months from disbursement.) Lenders must continue reporting on a loan until 

the Lender notifies SBA that the loan has been paid in full. 

After a PPP forgiveness purchase, if no loan balance remains, Lender must report the PPP loan 

as paid in full on the next SBA Form 1502 report. If a loan balance remains after forgiveness 

purchase, Lender must report the reduction in the loan balance for the forgiveness amount on the 

next SBA Form 1502 report and must service the remaining balance of the loan in accordance 

with PPP requirements.

Note: A PPP loan should not be reported as “paid in full” simply because it has been transferred 

to another Lender.

Questions:

Questions concerning this Notice may be directed to the Lender Relations Specialist in the local 

SBA Field Office. Local SBA Field Offices can be found at https://www.sba.gov/tools/localassistance/districtoffices.

Dianna L. Seaborn

Director

Office of Financial Assistance