v0.4

April 16, 2021

Getting Started in 

the SLT Portal

Verifying your identity 

with ID.me to meet your 

requirements

Creating a certified digital identity

Thank you for your participation in the State, Local, and Tribal 

Governments Support Programs.

In order to more efficiently and transparently meet the terms and 

conditions, all participants must have certified digital identity. 

There is a three-step process to receive verified credentials from 

our certified identity provider (ID.me). We expect the entire process 

will take about 10 minutes for most people.

To get started, visit https://portal.treasury.gov/cares/s/slt, click on

create an account, and follow the instructions.

Throughout this process, your information will remain completely 

secure. The process does not require a credit check. 

When you’ve finished, you’ll get a confirmation email that means you

can now log in to the SLT Portal with your new ID.me account. The 

CARES Portal works best with Google Chrome.

If you have questions about using ID.me to establish your 

credentials, please contact ID.me support at https://help.id.me/. For 

assistance with technical issues with SLT Portal, please contact us 

at covidreliefitsupport@treasury.gov . We appreciate your timely 

action to fulfill these requirements.

STEP NOTES

Step 1:

Verify your email

Use same email address from your SLT 

Portal welcome email.

Step 2:

Set up two-factor 

authentication

For this step we recommend using a cell 

phone, but other options are available.

Step 3:

Verify your 

identity

For this step you’ll need an official photo ID. 

We recommend using a device with a 

camera where available, but identity 

verification calls are also available at no 

cost to you. 

For More Information

While the ID.me site 

has excellent 

instructions on 

creating and validating 

your digital identity, 

some participants may 

want step-by-step

instructions with 

screen shots. These 

detailed instructions 

are available here: 

https://home.treasury.g

ov/policyissues/coronavirus/assis

tance-for-state-localand-tribal-governments

The requirements for 

CARES Act 

credentials are defined 

by NIST SP 800-63 v3

(Digital Identity 

Guidelines). ID.me is a 

certified commercial 

identity provider 

offering Identity 

Assurance Level (IAL) 

2 and Authentication 

Assurance Level 

(AAL) 2 credentials.

No Personally 

Identifiable Information 

will be retained by 

ID.me.

For additional 

information on 

verifying your 

information with 

ID.me, navigate to the 

ID.me + Treasury 

support page.
Create an ID.me Account

SLT Portal

April 2021
Introduction

2

This document outlines the processes associated for credentialing and identity proofing as defined by

NIST SP 800-63 v3, Digital Identity Guidelines, to obtain an ID.me credential. ID.me is a certified

commercial identity provider offering Identity Assurance Level (IAL) 2 and Authentication Assurance

Level (AAL) 2 credential.

 All recipients who attempt to logon to the Treasury COVID-19 Relief Hub for the first time need 

to sign up with ID.me through the following three-step process:

 Email Confirmation (Slides 4 - 5)

 Two Factor Authentication Verification (Slides 6 – 9)

 Identity Verification (Slides 10 – 32)

 Examples are provided for the following Identity Verification Options

- Option 1: Upload Photos of Your License or State ID (Slides 10 – 20)

- Option 2: Virtual In-Person Identity Proofing (Slides 21 – 32)

 Process to logon to Treasury COVID-19 Relief Hub once ID.me registration is complete (Slides 33 

through 35)

 Additional Resources (Slide 36)

 NIST SP 800-63 v3

 http://www.nist.gov/nstic/
Launch Website & Sign Up for ID.me

► Click the following link:

 https://portal.treasury.gov/cares/s/slt

 For best site performance, it is recommended that you use Google Chrome

► Select create an ID.me account

 Input the email address and create a password

 Check Box – Accept terms of service and privacy policy

 Select Create an ID.me account

3
Email Confirmation

► ID.me will send a confirmation email to the email 

account you used to register

 ID.me will send a confirmation email with 6 

digit code

 Once you select Confirm Your Email in your 

email, ID.me will verify automatically

 Select Continue

4

Note: Web browser session is suspended 

until you respond to the ID.me email 

confirmation. The email confirmation link 

and code will expire after 15 minutes.
Email Confirmation

► Open the ID.me email and acknowledge the receipt

 Below is a example of the email you will receive (left image) with conformation and 6 digit 

code 

 Select Confirm your Email button, you will see the confirmation notice (right image) 

 You should return to your initial session with the browser that prompted you enter the 6 

digit code

5
Two-Factor Authentication

► Select one of the options to setup multi-factor 

authentication options

 Text Message or Phone Call (Preferred) 

 Push Notification

 Code Generator Application

 FIDO U2F Security Key

 Mobile Yubikey

6

Note: This presentation captures screen 

shots for the first option: Text Message or 

Phone Call. 
Two-Factor Authentication: Text Message or Phone Call

► Select Text message 

 Enter your phone number

 Select Text message

 Select Continue

7

Note: Please use your valid mobile phone 

number.
Two-Factor Authentication: Text Message or Phone Call

► Verify phone number

 6 digit verification code generated 

automatically

 Select Continue

8

Note: The code will expire after 15 

minutes.
Multi-Factor Authentication: Text Message or Phone Call

9

Congratulations! You have enabled 

multi-factor authentication for your 

account. Next step is to verify your 

identity.

ID.me will send you an email 

notification that you enabled multifactor authentication.

► Confirmation
Identity Verification 

10

Note: You must use an active / valid 

license, state ID, or Passport

► Choose a verification method

 Option 1:

• Upload photos of your license or state ID (Preferred)

» Slides 11-21

• Upload a photo of your passport

• Upload a photo of your passport card

 Option 2:

• I don’t live in the United States (International)

» Slides 21-30
Option 1: Upload Photos of Your License or State ID

11

► Step 1

 Choose how to submit photos

• Take a picture with my device 

• Upload a photo

Note: This presentation captures screen 

shots for the first option: Take a picture 

with my device. 
Option 1: Upload Photos of Your License or State ID

12

► Step 1 (continued)

 Enter your phone number

 Select Continue
Option 1: Upload Photos of Your License or State ID

13

Note: You current web browser session is 

suspended until you respond to the action 

required. 

► Step 1 (continued)

 A text message will be sent to your phone
► Step 2

 ID.me will send a text to your phone

 Select the link from your phone to upload the front 

and back of your photo ID

14

Option 1: Upload Photos of Your License or State ID
► Step 3

 Consent to ID.me capturing biometric 

information

 Select upload a video selfie

 Follow the instructions carefully to take the video 

selfie 

15

Option 1: Upload Photos of Your License or State ID

For more information on how to upload a 

video selfie, please reference this help 

article or this user guide.
16

► Step 3 (continued)

 Once you have completed the front and back 

license photos and video selfie, the following 

message is displayed on your phone.

 You should return to your browser session

Option 1: Upload Photos of Your License or State ID
17

Note: If ID.me cannot verify your 

information from your license, an 

additional screen may appear for you to 

input your data manually.

► Step 3 (continued)

 Your browser session indicates the system is 

in process of verifying your identity

 It may take up to 15 seconds

 An additional screen may appear for manual 

data input if ID.me cannot verify information 

on your license

Option 1: Upload Photos of Your License or State ID
18

► Step 4

 Enter 9 digit Social Security Number

 A text will be sent to cell phone number

 Select Continue

Option 1: Upload Photos of Your License or State ID
19

Note: Please verify the information listed

Option 1: Upload Photos of Your License or State ID

► Step 5

 Confirm information

 Check box – Accept the use of Fair Credit 

Reporting Act

 Select Continue
20

Note: If ID.me cannot verify your SSN or 

phone number, an additional screen may 

appear for you to input your data 

manually.

Option 1: Upload Photos of Your License or State ID

► Step 5 (continued)

 Your browser session indicates the system is 

in process of verifying your identity

 Consent to sharing your information with the 

Department of Treasury

 ID.me will send you a Congratulations email

 Skip to Slide 36 if ID.me completed your 

identity verification

Department if Treasury
21

Option 1: Upload Photos of Your License or State ID

► If ID.me could not verify your identity:

 Select Verify Identify via Video Call

 Start Over (Optional)

• Select one of the options to setup twofactor authentication

» Text Message or Phone Call 

(Preferred)

» Push Notification

» Code Generator Application

» FIDO U2F Security Key

» Mobile Yubikey
22

Option B: User initiates Virtual InPerson Identity Proofing after one 

unsuccessful online (self-service) 

identity proofing attempt

Option 2: How to start a Virtual In-Person Proofing Session

Option A: User initiates Virtual In-Person 

Identity Proofing by selecting “I don’t live in 

the United States”
23

Option 2: How to start a Virtual In-Person Proofing Session

► Review the overview of the 3 step identity verification 

process

► When you are ready to proceed, select “Get Started”
24

Option 2: How to start a Virtual In-Person Proofing Session

► Confirm that your personal information shown on 

the screen is accurate and select Continue
25

Option 2: How to start a Virtual In-Person Proofing Session

► Confirm that the address shown on the screen is 

your current or most recent address and select 

Continue
26

Note: You must use an active / valid 

license, state ID, or Passport

Option 2: How to start a Virtual In-Person Proofing Session

► You can either upload two (2) Primary IDs or one (1) 

Primary and two (2) Secondary IDs as evidence

► In the example shown on this slide, the user chose two 

Primary IDs and was prompted to select them via the 

dropdown menu at the bottom of the screen

► The user chose the U.S. Passport and Driver’s License, 

which we will see on the next screen
27

Option 2: How to start a Virtual In-Person Proofing Session

► The user in this example is given the option to 

either upload photos of their documents from 

their computer or take them directly with their 

mobile phone
28

Option 2: How to start a Virtual In-Person Proofing Session

► You will be taken through each step of the 

upload process based on the pieces of 

identity evidence you select
29

Option 2: How to start a Virtual In-Person Proofing Session

► Enter your mobile phone number, and you 

will be texted a link to capture a photo of 

yourself (selfie capture) 
30

Option 2: How to start a Virtual In-Person Proofing Session

► Once you capture and 

successfully upload your selfie, 

you will receive a confirmation 

screen that prompts you to 

return to your original browser 

to resume the session
31

Option 2: How to start a Virtual In-Person Proofing Session

► Review your personal information to ensure it is correct and 

then select Continue
32

Website Redirect

► Once ID.me identity verification is complete, you will be redirected to the SLT Application 

Portal landing page
Logon to SLT Portal

33

► Sign in with ID.me Account
Logon to SLT Portal

► Complete Logon

► Receive authentication code via phone

► Select Continue (left)

► Select Continue (right) 

34
Log On 

35

Note: Successful logon (authentication) to SLT Portal
Additional Resources

36

Frequently Asked Questions Answer

How do I contact ID.me for assistance? Please navigate to help.id.me to interact with ID.me’s virtual 

assistant (on the lower right) or to submit a help request. ID.me’s

support team is available 24 hours a day, 7 days a week and will 

respond to your question as soon as possible.

For assistance with technical issues with SLT Portal, please contact covidreliefitsupport@treasury.gov

For additional information on verifying your information with ID.me, navigate to the ID.me + Treasury

support page. Some helpful articles and user guides are linked below.

 Help Articles:

– Can I use Native American / Tribal documents as a form of evidence for identity verification?

– How do I verify my identity to access my Treasury account?

– How do I take and submit a selfie or video selfie?

– How do I 'upgrade my credential' with a video selfie?

 User Guides:

– How to verify your identity 

– How to take a video selfie

– How to verify your identity on a video call