Homeowner Assistance Fund

Designating HAF Points of Contact by HAF Account Administrators

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Homeowner Assistance Fund:

 Designating HAF Points of Contact by HAF Account Administrators

May 24, 2023
Homeowner Assistance Fund

Designating HAF Points of Contact by HAF Account Administrators

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Designating HAF Points of Contact by HAF Account Administrators

This section provides brief instructions for HAF Account Administrators on accessing Treasury’s 

Portal to provide officials’ names and contact information to be designated as your organization’s 

points of contact for the HAF award. One person may be designated for multiple roles or multiple 

people may be designated to each of the three individual roles. The following pages offer stepby-step guidance.

Note the screens noted below may be subject to change.

Section A: Instructions 

Step 1

All users must be registered via ID.me or Login.gov to access Treasury’s Portal. If you have 

questions about registering in ID.me or Login.gov, please email us at HAF@treasury.gov.

Step 2

Once you are registered in ID.me or Login.gov, click on the link in the email you received 

requesting the POC designations. If you do not have the email link, please email us via 

HAF@Treasury.gov, and the link will be provided.

Step 3

The link will take you to Treasury’s Portal State, Local, and Tribal Support landing page below. 

Once on that page, click on the Go to Your Reports button at the bottom left of the screen, as 

indicated by the red box below.
Homeowner Assistance Fund

Designating HAF Points of Contact by HAF Account Administrators

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Figure 31 State, Local and Tribal Support Landing Page

Step 4

The Go to Your Report button will take you to the Submissions and Compliance page. Once 

on that page, click on the three-line navigation icon at the top left of the screen. The red box 

indicates the icon.

Step 5

Figure 32 My Compliance Reports

After clicking on the three-line navigation icon, a drop-down menu will appear on the top left 

of the screen, as shown below. Please click on “Account” from the drop-down menu, as 

indicated by the red box below.

Step 6

Figure 33 Account

Next, you will see the screen below. Under the “Account Name” heading, click on your 

organization’s name (as shown by the red box).

Figure 34 Account Name
Homeowner Assistance Fund

Designating HAF Points of Contact by HAF Account Administrators

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Step 7

By clicking your organization’s name, Treasury’s Portal will open to allow you to provide 

names and contact information on your organization’s designees for the HAF reports, as 

shown below. The landing page includes basic information about the designations. Please 

see section B for more details about the roles and responsibilities for each of the three roles.

Step 8

Figure 35 Landing Page

When you are ready to designate individuals, click on the Certification button on the left 

navigation bar, as noted in the red box shown below.

Step 9

Figure 36 Certification

On the “Official Certification of Authorization” screen, enter your name to indicate you are 

authorized to submit the names of the designated individuals. Once you enter your name, 

click on the Submit button.
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Designating HAF Points of Contact by HAF Account Administrators

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Step 10

Figure 37 Official Certification of Authorization

Next, click on the Designation Form button on the left navigation bar, as noted by the red box 

shown below.

Step 11

Figure 38 Designation Form

The Designation Form button will open the “Designation of Account Administrator, Point of 

Contact for Reporting, and Authorized Representative for Reporting” screen shown below.

Figure 39 Designation of Account Administrator, Point of Contact of Reporting, and Authorized Representative for 

Reporting
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You can use the Designation Form to enter the names and contact information for each of the 

three designations for each of your HAF allocations.

The roles for the HAF allocations are displayed as follows:

• HAF – Account Administrator

• HAF – Point of Contact for Reporting

• HAF – Authorized Representative for Reporting

The Designation Form screen shows nine data fields for entering the required information

about the designated individual. These include:

• Salutation (optional)

• First Name

• Middle Name (optional)

• Last Name

• Suffix (optional)

• Title

• Phone

• Email

• Name of Entity/Organization (Recipient entity)

Note: The screen will display a list at the bottom of the screen with the names and contact 

information of individuals (if any) who have previously been designated for any of the three 

roles. This list will be important in maintaining and updating your organization’s designees in 

the future.

a. Designation of the Account Administrator

• Remember, we have temporarily authorized you as the HAF – Account 

Administrator. There is no need to re-enter your name and contact information 

if you plan to continue in that role.

• If you need to designate someone else as the HAF Account Administrator:

o Find your name at the bottom of the screen.

o Hit the blue Edit button located to the right of your name.

o Enter the name and contact information of the new HAF Account 

Administrator.

o Hit the blue Complete button.

b. Designation of Point of Contact for Reporting and Authorized Representative for 

Reporting

• Enter the next designee’s name and contact information.

• After entering the designee’s name and required contact information, select the 

Program Role(s) for which they are being designated.

• Once the role is selected, click on the small arrow to the right of the role, which will 

move the role to the box on the right.
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Designating HAF Points of Contact by HAF Account Administrators

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• Click on the Complete button at the bottom of the screen.

• Follow the same process for each of the remaining designees.

• When you have entered all three designations, please press the Complete button.

• As a final step, go to the icon on the upper right of the screen as shown below to 

exit the system.

Figure 40 Designation Form

Section B: Questions and Answers

Who is authorized to designate the Account Administrator, the Point of Contact for 

Reporting, and the Authorized Representative for Reporting for my organization’s HAF’s 

award?

• Treasury requests that each HAF participant follow its own decision-making procedures in 

making the three designations for each award.

What is the deadline for making the designation?

• Treasury requests that users of Treasury’s Portal make the three designations as soon as 

possible to enable your organization to submit its Annual Performance Report.
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Designating HAF Points of Contact by HAF Account Administrators

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What are the responsibilities for each of the three designated roles?

• Account Administrator for the HAF award has the administrative role of maintaining the 

names and contact information of the designated individuals for HAF reporting. The Account 

Administrator is also responsible for working within your organization to determine its 

designees for the roles of Point of Contact for Reporting and Authorized Representative for 

Reporting and providing their names and contact information via Treasury’s Portal. The 

Account Administrator can also view and submit reports. Finally, the Account Administrator is 

responsible for making any changes or updates as needed over the award period. We 

recommend that the Account Administrator identify an individual to serve in their place in the 

event of staff changes.

• Point of Contact for Reporting is the primary contact for receiving official Treasury 

notifications about reporting on the HAF award, including alerts about upcoming reporting, 

requirements, and deadlines. The Point of Contact for Reporting is responsible for completing 

the HAF reports but cannot certify and submit these reports.

• Authorized Representative for Reporting is responsible for certifying and submitting official 

reports on behalf of the HAF award recipient. Treasury will accept reports or other official 

communications only when submitted by the Authorized Representative for Reporting. The 

Authorized Representative for Reporting is also responsible for communications with Treasury 

on extension requests and amendments of previously submitted reports. The official reports 

may include special reports, monthly reports, quarterly reports, and final reports.

May my organization designate one individual for multiple roles?

• Yes, an individual may be designated for multiple roles. For example, the individual 

designated as the Account Administrator can also be designated as the Authorized 

Representative for Reporting or Point of Contact for Reporting. It is also acceptable for an 

organization to designate one individual for all three roles; however, it should also adhere to 

any applicable personnel checks and balances rules.

May my organization designate more than one individual per role?

• Yes, you may designate more than one person per role but are encouraged to limit the number 

of users assigned to each role.

May my organization change the designations from time to time?

• Yes, an organization may make changes and updates to the list of designated individuals 

whenever needed.

Must each of the designated individuals register for using Treasury’s Portal?

• Yes, each individual designated for any of the roles must register with ID.me or Login.gov 

before being given access to Treasury’s Portal. Please contact us at the email address below 

for more information and guidance on registering with ID.me or Login.gov. If you are already 

registered with ID.me, you do not have to register to Login.gov to access your reports.
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Designating HAF Points of Contact by HAF Account Administrators

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Additional Questions or Additional Assistance?

• If you have additional questions about accessing or using Treasury’s Portal to provide the

designees’ names and contact information, please email us at HAF@treasury.gov.
Homeowner Assistance Fund

Quarterly Report User Guide

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