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Capital Projects Fund

1. System Support - ID.me

1.1. I’m having trouble registering with ID.me.

If you are having difficulty registering on ID.me, please refer to ID.me Contact Support for 

assistance. ID.me’s support website can be found at help.id.me. Also, please refer to PDF

instructions on creating an ID.me account, which can be accessed at Treasury.gov/CPF by 

clicking Submitting Grant and Program Plans on the left side of the page then clicking on the 

ID.me instructional guide link under the Submission Portal section.

1.2. What is ID.me? Why do I need to use ID.me?

ID.me is a technology partner to multiple Government Agencies and Healthcare Providers. It 

provides secure digital identity verification to those Government Agencies and Healthcare 

Providers to make sure that you are you – and not someone pretending to be you – when you

request access to online services.

1.3. ID.me is asking for my personal information, but I’m trying to apply on behalf of my Entity.

Do I really have to provide ID.me with my personal information?

ID.me provides secure digital identity verification to those Government Agencies and Healthcare

Providers to make sure that you are you – and not someone pretending to be you – when you

request access to online services. Because ID.me verifies your individual identity (and not your 

company or agency identity), you will need to provide some personal information during the 

ID.me verification process.

Please refer to help.id.me for more details on that process. Also, please refer to the PDF

instructions on creating an ID.me account posted at Treasury.gov/CPF by clicking on Submitting 

Grant and Program Plans on the left side of the page then clicking on the ID.me instructional guide 

link under the Submission Portal section.

1.4. How long will it take me to register with ID.me?

If you have all of the required documents, the process should take only a few minutes.

1.5. What steps do I need to complete in ID.me?

You will need to verify your identity with ID.me. Please refer to help.id.me for more details on 

the Verification process. 

1.6. I’m having issues with my existing ID.me account, can you help?

Please refer to ID.me Contact Support for assistance with your ID.me account. Their support 

website is help.id.me.
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2. System Support – SAM.gov

2.1. I am having trouble registering on SAM.gov.

If you are having difficulty registering on SAM.gov, please refer to the Federal Service Desk for 

assistance with your SAM.gov account. Their website is fsd.gov and you can also call them at

(866) 606-8220 from 8am - 8pm EST.

2.2 Why do I need to sign up at SAM.gov?

Registration with SAM.gov is required for any entity that wants to do business with the Federal 

Government. SAM.gov validates information and electronically shares the secure and encrypted

data with the finance offices for Federal Agencies to facilitate paperless payments through 

Electronic Funds Transfer (EFT).

2.3 What steps do I need to complete in SAM.gov?

We recommend you review their webpage for full instructions. Please note that SAM.gov

registration can take up to three weeks; delay in registering in Sam.gov could impact timely 

payment of funds.

2.4 How long will it take me to register with SAM.gov?

Please note that SAM registration can take up to three weeks; delay in registering in SAM could 

impact timely payment of funds. Please refer to Sam.gov for further information.

2.5 I’m having issues with my SAM.gov account, can you help?

Please refer to the Federal Service Desk for assistance with your SAM.gov account. Their website 

is fsd.gov and you can also call them at (866) 606-8220 from 8am - 8pm EST.

3. System Support – Treasury Portal FAQs

3.1 How do I create an account?

To create a Treasury Portal user account, please navigate Portal.Treasury.gov/cares. Once there,

you can click on create an account using ID.me and follow the instructions.

3.2 Why am I unable to log in? / How do I reset my password?

As a reminder, you must login using the single sign-on that you created using ID.me. Please 

select the self-service options available on the ID.me website and check your spam folder. To 

find the self-service options, please go to ID.me, select My Account, select ‘Sign In’ then select 

the ‘Forgot password’ link and follow the instructions.

Also, please make sure you are using a supported browser. The Treasury Portal supports most 

modern browsers including Microsoft Edge, Google Chrome and an updated version of Safari.

The Treasury Portal does not work well on Internet Explorer.

3.3 My account is locked, how can I unlock it?

Please try the self-service options available on the website. If these steps do not work, please 

email CapitalProjectsFund@treasury.gov
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.

3.4 How do I edit my individual account information?

When logged into the Treasury Portal, click on the Avatar in the top right-hand corner of the 

screen. Select the Settings link. That will bring up the Account Update screen. From there,

you can make any appropriate edits then click Save. 

3.5. Who is my Entity’s Authorized Representative for the Submission process?

The Authorized Representative is the individual who is duly authorized by law (such as the 

Governor or Tribal leader or Chief Executive Officer) to bind the Entity. The Authorized

Representative is the individual who will sign and send the Submission plus sign any related 

documentation, attestations or certifications on behalf of the Recipient. All Authorized

Representatives must be duly authorized to act and enter into binding agreements on behalf of the 

Recipient.

The person who completes the online submission does not need to be the Authorized 

Representative. However, the Certification and Grant Agreement must be signed by the

Authorized Representative.

For more specific guidance, please visit Treasury.gov/CPF.

3.6. I’m trying to do something in the Treasury Portal and it’s not working. What do I do?

Please check your browser. The best browsers to use are Microsoft Edge, Google Chrome or an 

updated version of Safari. If issues persist, please contact CapitalProjectsFund@treasury.gov.

3.7. What is the Unique Entity Identifier (UEI) number?

Beginning April 4, 2022, the Federal Government transitioned from the DUNS number issued by 

Dun and Bradstreet to the Unique Entity Identifier (UEI). At that point, entities doing business 

with the Federal Government must use the UEI number assigned in SAM.gov and will no longer

be able to use a third-party website to obtain their identifier number.

Entities are able to manage organizational information, such as legal business name and physical 

address associated with a UEI number, directly from SAM.gov.

3.8 Where can I get more information on the Transition to UEI Number?

For information on the transition to UEI Number, access SAM.gov. Look for the Register Your 

Entity or Get a Unique Entity ID section on the page then click Learn More to display detailed 

information about the DUNS to Unique Entity ID (UEI) transition.

Detailed questions about the conversion from DUNS number to UEI number should be directed 

to the GSA by creating an incident ticket with the Federal Service Desk online at fsd.gov or by 

calling (866) 606-8220. Information about the UEI transition can be found by accessing GSA.gov

and searching on ‘Unique Entity Identifier Update’.

3.9 The UEI Number in SAM.gov is different from the UEI Number listed on the Treasury

Portal. What do I need to do?
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If you have identified a difference between the number listed in SAM.gov for the recipient

(participating in one or more Treasury programs) with the UEI Number that is specific to

Treasury or experienced another issue with the UEI Number on the Treasury Portal, please send 

an email to LATCF@treasury.gov. Please note that the GSA manages the issuance of UEI

Numbers and SAM.gov registration.

3.10. I’m having some issues with required fields in DocuSign.

While on the DocuSign page and once all required fields have been completed, the “Submit”

button will appear. If the “Submit” button does not appear, it is due to one or more incomplete required

fields. Use the Auto Navigation feature (yellow tab) to help you navigate. When the “Submit” button 

becomes active, you can complete the signing process.
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3.11. I’m having some issues with signature adoption in DocuSign.

The first time you click a “Sign” or “Initial” field, you are asked to adopt a signature and initials. 

First, verify that your name and initials are correct. If not, you can change them as needed. If you would

like to change your name or initials, type the changes in the “Full Name” and “Initials” fields. Select if 

you want to select a preformatted signature style or if you will draw your signature.

3.12. I’m having some email issues in DocuSign.

If you did not receive the email, it could be because it was blocked by either your Email Server, 

Firewall, Email Provider or Email Client. Please check your junk email, confirm your email 

address with the Sender and select to trust all emails from DocuSign. If the email is still not 

found, please contact CapitalProjectsFund@treasury.gov for assistance re-sending the DocuSign 

email.

For further assistance, reach out to support.docusign.com

3.13. My entity does not have a UEI number. What do I do?

All Entities can obtain a Unique Entity Identifier (UEI) number on the Sam.gov website and 

register for an account if needed: 

• New SAM.gov registrants will be assigned a UEI number as part of their SAM 

registration.

• All existing Entities with an existing and active registration with SAM.gov will be 

assigned a UEI number that can be used for reporting activities.

For more information, please visit the SAM.gov website.

3.14. What does the change to UEI Number mean for Recipients?

No action is required if you have an existing and active registration in SAM.gov. If you are 

registered in SAM.gov, your UEI number has already been assigned and is viewable in your 

SAM.gov account. Your UEI number is located below the DUNS number on your Entity 

Registration Record.

Please ensure your legacy DUNS number is accessible for historical reference where needed, as 

the DUNS number will no longer be visible to Users in SAM.gov after April 4, 2022. Similarly, 

Treasury will automatically populate your existing account records with the GSA-issued UEI 

number in the Treasury.gov Submission and Compliance portal, as applicable.

3.15. I have subrecipients to report that have a DUNS, but no UEI. How do I report them?

All Recipients and Subrecipients can obtain a Unique Entity Identifier (UEI) number on the 

SAM.gov website and register for an account if needed:

• New SAM.gov registrants will be assigned a UEI number as part of their SAM registration.

• All Entities with an existing and active registration with SAM.gov will be assigned a UEI 

number that can be used for reporting activities.

For more information, please access the SAM.gov website then click “Learn More” in the 

Register Your Entity or Get a Unique Entity ID section on the page.
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4. Procedure – Application/Grant Plan Process

Detailed instructions on applying for the Capital Projects Fund can be found on the CPF website: 

https://www.treasury.gov/cpf . 

General guidance can be found here:

States, Territories, and Freely Associated States

Tribal Governments

FAQs can be found here: Frequently Asked Questions

For additional assistance, please contact your assigned CPF point of contact, if any, or e-mail 

capitalprojectsfund@treasury.gov.

4.1. How do I check/what is the status of my application, grant plan, program plan, payment 

request, or reallocation request?

The most up to date application status can be found by logging into the Treasury portal, selecting 

“Submissions” and locating the status field next to your application, grant plan, or program plan. 

Generally, CPF staff will not be able to provide any additional status information. 

4.2. How do I edit an application, grant plan, program plan, payment request, or reallocation 

request after submission?

Requests for edits need to be reviewed by Treasury staff. Please email 

CapitalProjectsFund@Treasury.gov.

4.3. I accidentally entered a duplicate Application. How can I correct this?

Please email CapitalProjectsFund@treasury.gov notifying us of the duplicate application. Please 

provide the application number of the correct submission as well as the duplicate application 

number. 

4.4. Treasury staff reached out to me stating that information I submitted was incorrect or 

needs to be modified. What do I do?

Please respond directly to these requests. Please note that the incoming e-mail should have been sent 

from an e-mail address containing “@treasury.gov”. 

4.20. What is our FAIN (Federal Award Identification Number)?

CPF recipients can find their FAIN on the executed Notice of Award (also known as the Grant 

Agreement) that they entered into with Treasury. 

4.21. Why is the award amount in my Tribal CPF application incorrect?. 

If applying as a single Tribal government to the CPF grant program, the award amount will 

populate in Section 4 – Award Information after Sections 1, 2, and 3 are completed. The amount 
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may read as $0 dollars if an applicant has not fully completed Sections 1, 2, and 3 of the CPF 

Grant Application.

Please review and complete these sections before refreshing the Application. Once these are 

complete, the full award amount should populate in Section 4 of the CPF Application.

4.22. My Tribal group or consortium CPF application shows $0 Award Amount. Why is that? 

How do I fix this to see the correct award amount?

Tribal governments may apply on behalf of themselves and other Tribal governments, if 

authorized. Tribal consortiums and similar joint Tribal organizations may also apply on behalf of 

multiple Tribes.

If applying on behalf of multiple Tribes, the total award amount will be the sum of the award 

allocations for each of the Tribes. This amount will populate in Section 4 – Award Information 

only after Sections 1, 2, and 3 are completed. The amount may read as $0 dollars if an applicant 

has not fully completed Sections 1, 2, and 3 of the CPF grant application. As a reminder, Section 

2.5 (Additional Eligible Entities) requires the consortium to provide the information of each 

Tribal Government it represents.

Please review and complete these sections before refreshing the Application. Once these are 

complete, the full award amount should populate in Section 4 of the CPF Application.

5. Procedure – Compliance Reporting Process

Information about compliance and required reporting can be found on Treasury’s CPF website: 

https://www.treasury.gov/cpf. 

Compliance and Reporting Guidance can be found here: 

States, Territories, and Freely Associated States

Compliance and Reporting Guidance for Tribal governments is forthcoming.

6. Eligibility

Information about eligibility can be found on Treasury’s CPF website: https://www.treasury.gov/cpf and 

by reviewing the CPF Assistance Listing 21.029 on Sam.gov 

7. Policies, Requirements, and Eligible Uses of Funds

This information can be found on the CPF website: https://www.treasury.gov/cpf. 

General guidance can be found here:

States, Territories, and Freely Associated States

Tribal Governments

FAQs can be found here: Frequently Asked Questions.
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For additional assistance, please contact your assigned CPF point of contact, if any, or e-mail 

capitalprojectsfund@treasury.gov.

9. General guidance

9.1. Where can I find further guidance for the Capital Projects Fund?

All program information is available on the CPF program website at Treasury.gov/CPF. For 

further assistance, please email CapitalProjectsFund@treasury.gov.

9.2. Where do I send a complaint about the program?

Members of the public may file a complaint with the Treasury Office of Inspector General (OIG) 

by accessing the OIG website at oig.treasury.gov then clicking the Learn How to Report link on 

the right hand side of the page

9.3. Are there webinars related to CPF? Where can I find them?

CPF may host webinars from time to time. Some webinars are recorded and posted to the 

program website at Treasury.gov/CPF. 

10. Audit resources 

10.1. Where can I find resources for members of the audit community?

Members of the Audit Community seeking data on the amounts awarded under pandemic 

programs are advised to consult USASpending.gov. Please see one or more program

Assistance Listings below for detail by recipient or program. Additional program information 

may be found at the Covid-19 Economic Relief page at Treasury.gov.

Assistance for State, Local, and Tribal Governments:

American Rescue Plan Act of 2021, Capital Projects Fund (CPF), Assistance Listing Number 

21.029.

For details on other federal pandemic programs, please visit the COVID-19 page at 

USASpending.gov.