HAMP Trial Modifications Started 

(Cumulative)

Home Affordable Modification Program (HAMP) Snapshot through August 20091

Making Home Affordable Program 

Servicer Performance Report through August 2009

Snapshot through August 2009 (Cumulative)

Number of Trial Modifications Started2 (Cumulative) 

360,165

Number of Trial Period Plan Offers Extended to Borrowers (Cumulative) 

571,354

300,000350,000400,000450,000

Number of Requests for Financial Information Sent to Borrowers (Cumulative) 

1,883,108

1Source: Survey data provided by servicers.2 Trial modifications start when the first trial payment is received. 50,000

100,000150,000200,000250,000

HAMP Participating Servicers HAMP Trial Plans Extended to Borro

0

,

(Cumulative) 

 Approximately 85% of eligible mortgages are covered by 

HAMP participating servicers.

 47 servicers have signed servicer participation 

agreements to modify loans under HAMP. These 

ti i t i l d t d b F i 400 000

500,000600,000 

participants service loans owned or guaranteed by Fannie 

Mae or Freddie Mac, loans held in portfolio, or loans serviced on behalf of other investors. 

 Approximately 2,300 participants service loans owned or 

guaranteed by Fannie Mae or Freddie Mac. These servicers automatically participate in HAMP. 100,000

200,000300,000400,000

0

100,000

Additional information on HAMP can be found on MakingHomeAffordable.gov or by calling the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673). 
HAMP Modification Activity by Servicer Trial Modification Tracker: Trial Modifi

Share of Estimated Eligible 60+ Day D

Making Home Affordable Program 

Servicer Performance Report through August 2009

Trial Plan

Trial 

Modifications

39%

30%

30%35%40%45%

Servicer 

Participation 

Date 

Estimated 

Eligible 60+ 

Day 

Delinquency1 

Trial Plan 

Offers 

Extended 

Trial Plan

Offers as Share 

of Estimated 

Eligible 60+ 

Day 

Delinquencies 

Trial 

Modifications 

Started 

Modifications

as Share of 

Estimated 

Eligible 60+ 

Day 

Delinquencies 

American Home Mortgage Servicing Inc 7/22/2009 98,754 900 1% 497 1%Aurora Loan Services, LLC 5/1/2009 71,680 42,480 59% 16,044 22%

Bank of America, NA2 4/17/2009 835,680 125,338 15% 59,891 7%

B i L S i i LLC 7/1/2009 5 987 718 12% 219 4%

26%25%

23%

22%

17%16%

11%

9%

15%20%25%

Bayview Loan Servicing, LLC 7/1/2009 5,987 718 12% 219 4% 30%Carrington Mortgage Services , LLC 4/27/2009 15,975 1,308 8% 876 5%CCO Mortgage 6/17/2009 4,401 634 14% 376 9%CitiMortgage, Inc. 4/13/2009 191,128 59,916 31% 44,750 23%Citizens First Wholesale Mortgage Company 6/26/2009 23 9 39% 8 35%Farmers State Bank 7/17/2009 7 0 0% 0 0%First Bank 7/29/2009 547 0 0% 0 0%First Federal Savings and Loan 6/19/2009 20 3 15% 3 15%GMAC Mortgage, Inc. 4/13/2009 67,561 26,210 39% 17,347 26%

9%

8% 7% 7%

5% 4

0%5%

10%

Saxon 

Nationsta

GMAC 

J.P. Morg

CitiMortga

Aurora 

Residenti

Select Po

Wells Far

CCO 

Ocwen 

Bank of A

Greentree

Carringto

Bayview 

Green Tree Servicing LLC 4/24/2009 5,343 610 11% 366 7%HomeEq Servicing 8/5/2009 30,521 3 0% 0 0%Home Loan Services, Inc. 4/20/2009 38,530 0 0% 0 0%IBM Southeast Employees’ Federal Credit Union 7/10/2009 69 4 6% 1 1%J.P. Morgan Chase Bank, NA3 4/13/2009 417,341 139,450 33% 106,288 25%

Lake City Bank 8/5/2009 40 18 45% 2 5%Lake National Bank 7/10/2009 1 0 0% 1 100%Litton Loan Servicing LP 8/12/2009 103,871 6,980 7% 2,603 3%Mission Federal Credit Union 7/22/2009 20 1 5% 0 0%

1Estimated eligible 60+ day delinquent mortgages as of July 31, 2

ar

gan Chase 

age 

ial Credit 

ortfolio 

rgo 

America 

e

n 

Note: NA denotes a newly signed servicer that has not yet started 

MorEquity, Inc. 7/17/2009 2,223 0 0% 0 0%Mortgage Center, LLC 7/22/2009 251 2 1% 1 0%National City Bank 6/26/2009 37,936 5,381 14% 1,115 3%Nationstar Mortgage LLC 5/28/2009 27,798 13,404 48% 8,219 30%Oakland Municipal Credit Union 8/5/2009 14 0 0% 1 7%Ocwen Financial Corporation, Inc. 4/16/2009 57,203 9,092 16% 4,785 8%OneWest Bank6 8/28/2009 126,934 NA NA NA NA 

PennyMac Loan Services, Inc. 8/12/2009 903 0 0% 0 0%PNC Bank, National Association 7/17/2009 756 6 1% 3 0%

 in foreclosure and bankruptcy. with a current unpaid principal balance less than $729

unit property, $1,129,250 on a three unit property and 

 on a property owner-occupied at origination. originated prior to January 1, 2009.

Estimated eligible 60+ day delinquent loans excludes: 

 FHA and VA loans. loans that are current or less than 60 days delinquent, 

in imminent default.

Purdue Employees Federal Credit Union 7/29/2009 11 0 0% 0 0%Residential Credit Solutions 6/12/2009 1,585 320 20% 274 17%RG Mortgage Corporation 6/17/2009 3,379 146 4% 30 1%Roundpoint Mortgage Servicing Corporation6 8/28/2009 67 NA NA NA NA 

Saxon Mortgage Services, Inc. 4/13/2009 73,694 35,622 48% 29,011 39%Select Portfolio Servicing 4/13/2009 59,184 25,115 42% 9,500 16%Servis One, Inc. 8/12/2009 258 3 1% 7 3%Shore Bank 7/17/2009 247 0 0% 24 10%

2 Bank of America, NA includes Countrywide Home Loans Servic3 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporat4 Wachovia Mortgage FSB includes Wachovia Bank NA. 5Includes approximately 2,300 participants that service loans own

Mac.

6 Estimated Eligible 60+ Day delinquencies based on the servicer 7 Other Servicers include entities with less than 1,000 Estimated E

Stanford Federal Credit Union6 8/28/2009 15 NA NA NA NA 

Technology Credit Union 6/26/2009 1 0 0% 0 0%Wachovia Mortgage, FSB4 7/1/2009 74,231 2,470 3% 1,812 2%

Wells Fargo Bank, NA 4/13/2009 292,515 71,718 25% 33,172 11%Wescom Central Credit Union 6/19/2009 163 65 40% 46 28%Wilshire Credit Corporation 4/20/2009 19,280 3,428 18% 746 4%Other GSE Servicers5 299,833 NA NA 22,147 7%

Total 2,965,980 571,354 19% 360,165 12%