## i.^S^'lJO '

To:DM S ,;, P EXHIBIT S GO-JE T 2010-019 0 AN

D 2010-002 5 2



## M-2 0 Pat Matthew sGoJe t FA A 201 0 - 0025 , FA A 201 0 - 0190 ; FA A Exhibi t Lis t

1 A- 1 2 A- 2 3 A- 3 4 A- 4 5 A- 5 6 A- 6 7 A- 7 8 A- 8 9 A- 9 1 0 A-1 0 1 1 A-1 1 1 2 A-1 2 1 3 N A 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 Descriptio n

Lo g book , 2 6 No v0 7 - 1 p p Brak e as s - removal/installatio n - 2 p p Jackin g a t Mai n Landin g Gea r- 1 p p Troubleshootin g Inf o GM M - 1 p p Sel f Disclosur e VD P - 5 p p Lt r2008012 5 FA

A t o GoJe t - ignor e firs t disclosur e - 3 p p Lt r2008012 5 FAA t o GoJe t routin g sli p - ignor e firs t disclosur e - 5 p p N O EXHIBI T N O EXHIBI T 8900. 1 chgO-VDP- 7 p p A C 00 - 5 8 A excerpt- 5 p p duplicat e o f p 3 o f E xA-1 0 - 1 p p Sanction s guidanc e I D X X X X X X X N A NA X X X N A I N X X X X X X X N A NA X X N O J N

r o " U

— I

### ^A ,

^ - • - 1

1

\ i m • _ > 5

i ^ i

_ i

' j i > j

3

> 3 3 S 

# 1

: n C O 3 ) m m > C O m

^

1 I i 1

1

1 ^ - p > ^

? " ^

• ^ -^^^^ p Regiono i je t AIRCRAF T MAINTENANC E MANUA L BRAK E UNI T ASSEMBL Y - REMOVAUINSTALLATIO N O n A/ C 10001-1099 9 TAS K32-43-26-000-801-A0 1 1 . Remova l o f th e Brak e Uni t Assembl y A . Genera l {1 ) Th e maintenanc e procedur e tha t follow s i s fo rth e remova l o f th e brak e uni t assembl y (writte n a s th e "brak e unit " i n thi s procedure) . Ther e ar e fou rbrak e unit s installe d o n th e righ t sid e an d th e left sid e mai n landin g gear s (MLG) . Thi s procedur e i s fo rth e lef t outboar d brak e unit . Difference s to rth e lef t inboar d brak e uni t ar e identified . B . Jo b 5et-U p Informatio n {1 ) Tool s an d Equipmen t

•^^ ^ 

### ,,o o ^'• ^ ^ \ ^ 

### 'W2 ^ 

# ^ 5 REFERENC E 14-6883-011 0 G670321101- 1 (2 ) Part s

(3 ) Referenc e Informatio n

Effectivity : Se e firs t pag e o f TAS K32-43-2e--^0'301-A0 1 DESIGNATIO N Dolly-Wheel s an d brake s remova l an d installatio n Sleev e - ML G Axl e Protectio n

NAM E O F PAR T Assembly , bia'; ^

uni ; AIP C FIGUR E REFERENC E 32-^3-20-0 1

REFERENC E TAS K07-12-01-582-30 1 TAS K12-00-00-867-80 1 TAS K24-00-00-910-80 1 DESIGNATIO N Jackin g at th e f^^ai n Landin g Gea r (MLG ) Standar d Aircraf t Configuratio n fo r Maintenanc e Electrical/Electroni c Safet y Precaution s 

# 32-43-2 6 ^ ' \ 

## 2 - Pag e 40 1 Oc t 20/200 7^^^^^j ^ Regiona l AIRCRAF T MAINTENANC E MANUA L REFERENC E TAS K32-41-01-000-80 1 TAS K32-46-01-000-80 1 DESIGNATIO N Remova l o f th e Mainwhee l an d Tir e Assembl y Remova l o f IheThermocoupi e Senso r (4 ) Standar d Practice s Informatio n

REFERENC E TAS K20-51-00-000-80 2 DESIGNATIO N Remova l o f Lockwir e C . Jo b Set-U p (1 ) Mak e sur e th e aircraf t I s i n th e standar d configuratio n fo rmaintenanc e (TAS K 12-00-00-867-801) . (2 ) Obe y al l th e electrical/electroni c safet y precaution s {TAS K24-00-00-910-80 1 (3 ) Ope n an d ta g th e circui t breaker s tha t follow :

CB-PANE L CBP- 1 CBP- 1 CBP- 2 CBNO . F1 4 F1 1 F1 4 NAM E

HY D SYS T A C PUM P CON T 2 HY D SYS T A C PUM P CON T 3 8 HY D SYS T A C PUM P CON T 3 A ',4j Lit' , iri e ML U ^.'IU" I th e |ac KiTAS K0'-12-0l-SB^-SOlj . (5 ) Remov e th e mainwhee l an d tir e assembl y (TAS K32-4 1 -0 1 -000-80 1 (6 ) Remov e th e thernnocoupl e senso r{TAS K32-46-01-000-801) . D . Procedur e Refe rt o Figur e 32-43-26-991-80 3

Effectivity : Se e firs t pag e o f TAS K32-43-26-000-801-A0 1 

# 32-43-2 6 Pag e 40 2 S" r30/200 5 

### T \ 

### V4/24/20U 8 2-12:1 1 P M

'- ' O N A/ C 10001-10012 , 10013-10173 , 10174-10265 , 10266-10428 , 10429-10591 , 10592-10754 , 10755

- 10999 , 15001-15081 , 15082-15407 , 15408-15570 , 15571-15733 , 15734-1599 0 TAS K07-12-01-582-801-A0 1 1 . Jackin g a t th e Mai n Landin g Gea r(MLG ) A . Genera l {1 ) Th e maintenanc e procedur e tha t follow s i s t o lif t th e aircraf t a t th e mai n landin g gear s (MLG) . Th e jackin g point s ar e foun d belo w eac h ML G axi e B . Jo b Set-U p Informatio n (1 ) Tool s an d Equipn^ien t REFERENC E 02-7830-010 0 SSL25-9-4 5 W88F3 6 DESIGNATIO N

Jack-ML G Axle(25ton ) Beam-Jacking-NL G & ML G Axle s Whee l Chocks-NL G & ML G (3 6 inch ) (2 ) Referenc e Informatio n

REFERENC E TAS K10-11-01-587-80 1 TAS K10-11-01-910-80 1 TAS K10-11-01-910-80 2 TAS K12-00-00-867-80 1 DESIGNATIO N Parkin g Se t th e Parkin g Brak e Releas e th e Parkin g Brak e Standar d Aircraf t Configuratio n fo rMaintenanc e C . Jo b Set-U p (1 ) Mak e sur e tha t th e aircraf t i s i n th e standar d configuratio n fo rmaintenance(TA^S K1^_-0_0-00^_67- 801) . (2 ) Par k th e aircraf t o n leve l groundtTASK_1_P-_1l-gi-5^7-_80,1) - NOTE ; D o no t instal l th e whee l chock s a t thi s time . (3 ) Mak e sur e tha t th e N/ W STR G switc h i s se t t o OF P o n th e lef t sid e panel . (4 ) Open , safety , an d tac ; th e circui t breaker s tha t follow : CB-PANE L CBP- 1 CBP- 2 C B NO .

G 2 G 2 NAM P

NOS E STEE R NOS E STEE R D . Procedur e Ref.e L t o J.lguie_^07-_12-01.-991-80 1 WARNING : YO U MUS T OBE Y TH E PRECAUTION S THA T FOLLO W WHE NYO U LIF T O R LOWE R TH E AIRCRAF T O NJACKS : • MAK E SUR E THA T N O PERSO NO R TOO L I S O NO R I NTH E AIRCRAFT . • MAK E SUR E TH E LOCKPIN S AR E INSTALLE D I NTH E NL G AN D TH E MLG . • MAK E SUR E THA T TH E CHOCK S AR E REMOVE D FRO M TH E WHEELS . • MAK E SUR E THA T TH E PARKIN G BRAK E I S RELEASED . • MAK E SUR E THER E I S SUFFICIEN T CLEARANC E AROUN D TH E AIRCRAFT . THES E PRECAUTION S CA NPREVEN T INJUR Y T O PERSON S AN D DAMAG E T O TH E AIRCRAFT . ^-C^riir ' (1 ) Lif t th e aircraf t a t th e ML G a s follows : J^T ^ | EXHIBI T (a ) I f th e tw o tire s o f th e '.vrs-Si^i s t o b e reinove d ar e no t deflated , d o a s fojiows: 1 Pu t th e jac k

belo w th e applicabl e ML G axle . _ ^.yf^f^"^^" " Airrrpf t MaintRnann e Manua l - Revi.. . - 2 /

- 7 .^\ ^ oa< rGMWl - Genera l Maintenanc e Manua l MAINTENANC E DEPARTMEN T Volum e 1 POLICIE S & PROCEDURE S

Par t 1 2 TROUBLESHOOTIN G INFORMATION , PROCEDURE S AN D REQUIREMENT S FO R SAFET Y 12. 1 Oxyge n an d Nitroge n Servicin g an d Storag e Requirement s A . Servicin g 1 . Th e direc t bottle-to^bottl e servicin g o f Aircraf t Oxyge n System s whil e passenger s ar e o n boar d th e aircraf t i s prohibited . However , oxyge n servicin g utilizin g aircraf t exterio rservicin g pane l ma y b e utilize d wit h passenger s o n boar d unde rth e followin g conditions : • Th e emergenc y lightin g syste m mus t b e arme d t o ai d i n rapi d passenge regres s i n cas e o f emergency . • Whe n passenger s ar e o n boar d th e aircraft , qualifie d crewmembe rmus t b e presen t i n th e passenge rcabin . • I n th e even t o f a n electrica l powe rinterruption , thi s procedur e wil l provid e automati c emergenc y illuminatio n o f escap e pat h lighting , aidin g evacuatio n o f aircraf t i n cas e o f emergency . 2 . Aircraf t equippe d wit h servicin g fixture s o rpanel s withi n th e aircraf t may no t b e service d whil e passenger s ar e o n board . 3 . Fo ral l servicin g requirement s alway s refe rt o th e appropriat e maintenanc e manuals . B . Storag e Oxyge n an d nitroge n cylinder s shal l b e store d wit h th e dus t cap s o n th e connector s an d i n are a av^a y fro m ope n flame s o rintens e heat . Car e shoul d b e take n t o kee p oil , greas e an d othe rcontaminant s awa y fro m th e are a wher e oxyge n an d nitroge n cylinder s ar e stored . 12. 2 Usag e o f Landin g Gea rPin s Anytim e maintenanc e personne l instal l an y o f o ral l landin g gea rpins , int o th e landin g gear , fo ran y reason , i t i s require d tha t yo u mak e a n entr y i n th e Aircraf t Maintenanc e Fligh t Logboo k stating : "Landin g gea rpi n installed , remov e befor e flight" . Onc e th e landin g geb rpi n i s removed , ya u a\ e require d t o sig n ih e co;iec'.ivL - dCLi o i bloci , of i a'. - removin g th e landin g gea rpins .



### Zo//>-<^B: ^ Rev. : 8 ^-*., ^ t^ t Chapter ; 3 Eff. : 05/17/0 7 S^^__.

_I Page : 7 0 A I R L rN I E S I1/24.900 8 3:06-3 4 PM 

# Sel f Disclosur e Detail s Notificatio n ID : 163 6 EJ RNumber : 200SCE03400 4 EI RStatus : OPEN Curren t Stage : W

R Notificatio n Title : A/ C fle w wit h Ld g Gea

r Pin installe d 

# Initia l Notificatio n Submite dBy : Jeffre

y Crai g Designato r

ID : N6WA Designato r

Name : GoJe t

Airlines , LL C Busines s Concern : Larg e Busines s Concern Wa s Allege dViolatio n Discovere da s th e Resul t o f a n Aviatio n Safety Actio n Progra m(ASAP ) Report : N o Wa s Allege dViolatio n Discovere dDurin g Ai r Carrie r Progra m(ACEP ) Evaluation : N o Di dNon-Complianc e Ceas e afte r Detection : Ye s I s Evaluatio n Underwa y t o Determin e Systemi c Problem : Ye s Wil l Writte n Repor t

b e Submitte di

n 1 0 Workin g Days : Ye s Inspecto r Code : CE03GJ C Insjvjftu i Nnnit : Cini>'Ccioj^c ; 

### Inspecto r Type ; PM l Notificatio n Mode ; Web Notificatio n Date : 11/26/200 7 13:0 0 INFORMATIO N O FTH E PERSO N PREPARIN G COMPREHENSIV E FIX : : Name : Jeffre

y Crai g Contac t Information:31 4 222-479 0 DESCRIPTIO N O FALLEGE D VIOLATION : -^j/ ^ GoJe t Airline s operate dN1 5 IG J wit h th e gea r pi n installe di

n th e lef t mai n landin g gear . Mechani c forgo t t o remov e th e lef

t mai n landin g gea

r pi n afte r replacin g th e numbe r

2 brake^^ssembl^^^^^^^^ ^ ^ r ^ I EXHIBI

T DESCRIPTIO N O FIMMEDIAT E ACTION : ^.0? , ^ \ \/^-9 " SD-Detai l Pnnte r

Fnendl y Pag e ' ' 1 ^ \^ mhi i fib f^3ioKyoo ^1/24/200 8 3:06:3 4 P M 

### Aircraf t returne dfromfligh

t du e landin g gea

r woul dno t retract . Ha

dmaintenanc e inspec t

aircraft , foundlef mai n landin g gear

pi n installed . Sent

Aircraf t t o th e maintenanc e hanga

r t o perfor m operational chec k

of landin g gea

r retractio n /

extensio n system . COMMENTS : 

# Initia l Notificatio n Respons e I s Vali dSD? : Ye s Investigatio n Commenc e Date : 1/1/190 0 Submitte dBy : Gar

y Coope r Submitte dDate : 11/29/200 7 BRIE FDESCRIPTIO N I FNO T VALI D SD : 

# Writte n repor t Writte n Repor t

Date : 12/4/200 7 ful l Report : Ye s Discove r Date , Time : 11/26/200 7 13:0 0 Submitte d^y . 3effve\' Crai e Submitte dDate : 12/10/200 7 Violatio n Location : St . Loui s Missour i WRVersion : 1 REASO N O FINCOMPLET E WRITTE N REPORT : DETAILE D SEL FDISCLOSUR E (VIOLATION ) DESCRIPTION : GoJe t Airline s operate dNl5IG J wit h th e landin g gea

r pi n installe di n th e lef

t mai n landmg gear . Aircraf

t returne dfro mflight . ANALYSI S SUMMARY : Whil e changin g th e lef

t inboar dmai n brak e assembly , th e mechani c installe dth e an dlandin g gea

& SD-Detai ] Printe r

Friendl y Pag e Pag e 2 o f 51/24/200 8 3:06.3 4 P M 

### pi n in th e lef

t mai n landin g gear . Afte r completin g th e brak e change , th e mechani c faile dt o remov e th e landm g gea

r pt n fro mth e lef

t mai n landin g gear . GoJe t Airline s Genera l Maintenanc e Manua l (volum e one,chapte r 3 par t 12.2 ) require s yo u t o mak e an enti y i n the Aircraf

t Mamtenanc e Fligh t

Logboo k

statin g 'Landin g gea r

pi n installed , remov e befor e flight' . Thi s wa s no t done . Thi s wa s detecte db y th e landin g gea r no t retractin g after

tak e off . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Huma n Factors ; A t

th e tim e o f

replacin g th e brak e assembly , th e mechani c faile dt o recal l th e procedure s outline di n th e GM M t o generat e alo g boo k discrepancy . EVIDENC E DESCRIPTION : N/ A Certificat e Type : sc h carg o carrie r 12 1 &/o r

13 5 Tim e Violatio n Remaine dUndetected : 0 Cycle s / Immediat e Actio n Date : 11/26/200 7 Compan y Name/Address : GoJe t Airlines , LLC/1149 5 Navai dRoa dSuit e 30 3 , ,Bridgeton,MO

6304 4 Equipment : Type-Aircraft , Make-CNDAIR , Model-CL6002C10 , group-CL600 . Aircraf t Registratio n Number : N151G J IMMEDIAT E ACTIO N DESCRIPTION : Sen t aircraf t to th e maintenanc e hange r t o perfor moperationa l chec k o f landin g gea r

retractio n / extensio n system . FARCODE(S) : 43.13 A - REQUIREMENT S FO RPERFORMIN G MAINTENANCE , ALTERATIO N O RPRE

VENTIV E MAINTENANC E O N A PRODUC T PERSONNE L INFORMATION : Immediat e Actio n - Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Comprehensiv e Fi x - Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Discovere dAllege dViolatio n - Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Filin g Report

- Craig , Jeffrey , jcraig@gojetairlines.com , 314222479 0 x Monitorin g implementatio n o f Fi x - Craig , JeffreyJcraig@gojetairlines.com , 314222479 0 x _ SD-Detai l Printe

r Friendl y Pag e Pag e 3 o f 5/24/200 S 3:06:3 4 P M



### COMPREHENSIV E FI X PROPOSAL : Ste p Titl e Counsolin g /

trainin g Begi n Dat e 11/26/200 7 En dDat e 11/30/200 7 Nam e Jeffre y Crai g Detail s Th e Mechani c wa s counsele do n th e mandator y procedure s outline dmth e Genera l Mamtenanc e Manua l tha

t require s yo u to mak e a

n entr y i n th e Aircraf

t Maintenanc e Fligh t

Logboo k statin g 'Landin g gea

r pi n installed , remov e before flight' . 

# Writte n Repor t

Revie w Designator : N6WA Comprehensiv e Fi x Status : AMMEN D Comprehensiv e Fi x Implementatio n Deadline : 2/7/200 8 Inspecto r Name : Gary Coope r Inspecto r Code : CE03GJ C Inspecto r Type : PM I 2150. 3 FORM : Ojicratio n T>'pe : ai r

can-ie r - 1 2 I Operatio n Subtype : schedule dpassenge r Violatio n Category : maintenanc e Violatio n Source : sel f

dis c - flight

standard s Proble mCategory : maintenanc e Proble mCode : othe r

remark s Revie w Date : Fi x Description : personnel-organizatio n S D Identity : s dsche dai r carrie r 12 1 Acciden t Type : n o acciden t Managemen t

Intervention : N o Submitte dDate : 1/24/200 8 SD-Detai l Pnnte r

Friendl y Pag e P^S ^ " ^ ° f ^J/24/200 S 3•06-3 4 P M 

### Additiona l Comments : Th e followin g item s neee dt o b e addresse dan dacomprehensiv e fi x established , a s describe di n FA A Orde r 8900.1 , n o late r

tha n Febiuan, ' 7 , 2008 . 1 . DESCRIPTIO N O FALLEGE D VIOLATION : Pleas e clarify , curren t descriptio n doe s no t mentio n th e GM M require dlogboo k entry , fo r

th e eea r pin s bein g installed , wa s no t made . 2 . DETAILE D SEL FDISCLOSUR E (VIOLATION ) DESCRIPTION : G o mt o th e detail s o f th e violatio n (who , what , when , an dwhy ) provide di n th e DESCRIPTIO N O FALLEGE D VIOLATIO N sectio n (includ e GM M logboo k requirement) . 3 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Pleas e clarif y i f thi s i s afrequent occurance , o r

isolate dincidien t

(i.e. , durin g th e previou s twelv e month s n o othe r landin g gea r pins/twenty-fou r

landin g gea r

pin s wer e lef

t i n th e gear s followin g maintenance) . 4 . COMPREHENSIV E FI X PROPOSAL : Th e propose dcomprehensiv e fix doe s no t preclud e recuiTcnc e o f

thi s violation . Th e mechani c involve dkne w o f th e GM M requiremen t

t o mak e a logboo k entr y statin g th e landin g gea r pi n wa s installe dprio r

t o thi s incident , an dye t stil l forgo t

t o mak e th e entry . Counselin g (reminding ) th e mechani c o f th e GM M requiremen t

doe s no t mee t th e guidanc e i

n FA A Orde r

8900.1 , Volum e 11 , Chapte r 1 , paragrap h 1 1 -4 . Th e comprehensiv e fix shoul dpreven t

th e sam e mechanic , o r an y othe r

mechanic , fro mforgettin g t o mak e th e logboo k entr y an dsubsequentl y forgettin g t o remov e th e gea r pin s followin g maintenanc e again . QUESTIONS : 1 . Doe s th e specifi c maintenanc e manua l procedur e cal l fo r th e gear pin s t o b e installed ? 2 . Doe s th e specifi c maintenanc e manua l procedur e cal l fo r th e gea r pin s t o b e removed ? 3 . I s ther e an y compan y procedure s requirin g th e fligh t cre w t o conduc t

awal k around , followin g mamtenanc e actions , payin g particula r attentio n t o th e area s wher e maintenanc e wa s perfonned ?

SD-Detai l Printe r

Friendl y Pag e Pag e 5 o f 5

# o

U.S . Departmen t

Si . Loui s FJight Standard s DisUic t

Offic e o f Transportatio n ] 080 1 Pea r Tre e Lan e Federa l Aviatio u Suit e 20 0 Administratio n St . Arm , Missour i 6307 4 Januar y 25 , 200 8 GoJe t Airlines , LL C Mr . Richar dLeach , Chie f Operatin g Office r 1149 5 Navai dRoad , Suit e 30 3 Bridgeton , M O 6304 4 Dea r Mr . Craig ; Thi s lette r

i s t o infort n yo u o f

tw o self-disclosure s submitte db y GoJe t Airhne s t o thi s offic e usin g th e we b base dVDR ? (Voluntar y Disclosur e Reportin g Program) . Thes e self-disclosure s wer e returne do n Januar y 2 3 an d24 , 200 8 t o GoJe t fo r additiona l action/mfomiatiou , a s define dbelo w an dmth e we b base dVDR P system . Th e item s liste dfo r eac h disclosur e nee dt o b e addresse d an dacomprehensiv e fi x established , a s describe dmFA A Orde r 8900T , b y clos e o f

busines s o n Februar y 8 , 2008 . Failur e t o provid e acomprehensiv e fix acceptabl e t o thi s offic e b y th e clos e o f busines s o n Februar y 8 , 200 8 wil l resul t i n th e self-disclosure s bein g close dou t o f th e we b base d VDR P syste man dprocesse da s enforcement s utilizin g FA A Orde r 2150.3 . ^j- ^ A . Firs t

Disclosur e ^ p 2008CEQ34QQ 3 Thrus t Reverse r

Deferra l I DESCRIPTIO N O FALLEGE D VIOLATION : Pleas e clarify . Th e cunen t descriptio n doe s no t sti'.i r iJKi t th e riL^h l thi'iis i re\'erse. r

wa s deferre dimpioper h . lesultin g i n both ihriis l re\'erser s bein g Lie;icii\Lii-^'d . \N]iic

h I S co]Urar\l

u th e Ml:L . an dili c :iiiL!-;!i i l\^-\ \[Y\\\. ^ \]\'Su\- . miii., [ (.ondiijoi' i 2 . DESCRIPTIO N O FIMMEDIAT E ACTION ; Pleas e clarif y th e immediat e actio n take n t o termmat e th e conduc t

tha t resulte di n th e apparen t violation , includin g whe n i t wa s taken , an dwh o wa s responsibl e fo r

takin g th e action . 3 . DETAILE D SEL FDISCLOSLTR E (VIOLATION ) DESCRIPTION : G o mt o detail s o f th e violation s (who , what , when , how ) provide di n DESCRIPTIO N O FALLEGE D VIOLATIO N section , providin g dat e an dlocatio n maintenanc e defeua l occurred , an ddate s an dlocation s o f flight s flow n whil e i n tha t condition . 4 . ANALYSI S SUMMARY : Pleas e clarif y th e aircraf

t wa s flow n after

th e fligh t

crew/ s identifie d bot h thrus t reverser s wer e inadvertentl y deactivate dfollowin g th e deferra l o f th e ngh t thnis l reverser . Also , pleas e includ e an y conclusion s reache dregai'din g possibl e o r probabl e systemi c deficiencies . x ^ 

# F EXHIBI T

^ 1 A ^

Ay J J * .5 . REASO N WH Y TH E VIOLATIO N WA S ]"NADVERTENT : Non e piovide dearlier .

6 . EVIDENC E DESCRIPTION : Non e jirovide deailiei . 7 . FA RCODE(S) : FA R121.153(a)(2 ) wa s no t include d 8 . COMPREHENSIV E FI X PROPOSAL ; Non e provide dearlier . B . Secon dDisclosur e 2008CE0340Q 4 A/ C fle w wit h Ld g Gea rPi n installe d 1 . DESCRIPTIO N O FALLEGE D VIOLATION : Pleas e clarify , cunen t descnptio n doe s no t mentio n th e GM M require dlogboo k entiy , fo r

th e gea r pin s bein g installed , wa s no t made . 2 . DETAILE D SEL FDISCLOSLJR E (VIOLATION ) DESCRIPTION ; G o mt o th e detail s o f th e violatio n (who , what , when , an dwhy ) provide di n th e DESCRIPTIO N O FALLEGE D VIOLATIO N sectio n (includ e GM M logboo k requirement) . 3 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Pleas e clarif y i f thi s i s afirequent occurrence , o r

isolate dinciden t

(i.e. , durin g th e previou s twelv e month s n o othe r landin g gea r pins/twenty-fou r

landin g gea r

pin s wer e lef

t i n th e gear s followin g maintenance) . 4 . COMPREHENSIV E FI X PROPOSAL : Th e propose dcomprehensiv e fix doe s no t preclud e recurrenc e o f

thi s violation . Th e mechani c involve dkne w o f th e GM M requiremen t

t o mak e a logboo k entr y statin g th e landin g gea r pi n wa s installe dprio r

t o thi s incident , an dye t stil l forgo t

t o mak e th e entry . Counselin g (reminding ) th e mechani c o f th e GM M requiremen t

doe s no t mee t th e guidanc e i n FA A Orde r 8900.1 , Volum e II , Chapte r 1 , paragrap h 11-4 . Th e comprehensiv e fix shoul dpreven t

th e sam e mechanic , o r an y othe r

mechanic , fi-omforgettin g t o mak e th e logboo k entr y an dsubsequentl y forgettin g t o remov e th e gea r pin s followin g maintenanc e again . QLTSTIO^- ^ 1 . Doe s th e specifi c maintenanc e manua l procedur e cal l for th e gea r pin s t o b e installed ? 2 . Doe s th e specifi c maintenanc e manua l procedur e cal l for th e gea r pin s t o b e removed ? 3 . I s ther e an y compan y procedure s requirin g th e fiight cre w t o conduc t

awal k around , followin g maintenanc e actions , payin g particula r attentio n t o th e area s wher e maintenanc e wa s perfomied ?



## n. H ^ >Pleas e note th e submitte dcomprehensiv e fixes to thes e disclosure s shoul daddres s (wha t appear s to be ) asystemi c issu e o f

maintenanc e personne l no t followmg e.'^tablishe

dmaintenanc e procedure s andlogboo k

entrie s no t

bein g mad e to addres s maintenanc e issues . I ca n b e reached a t (314 ) 890-481 2 if

you nee dadditiona l information . Sincerely , Gar y J . Cooper Prmcipa l Maintenanc e hispecto r cc : RichardLeach , Chie f Operatin g Office

r



# ?)H ' JU.S . Depailmen t

o f Transportatio n Federa l Aviatio n Administratio n Januai 7 25,200 S GoJe t Airlines , LL C Mr . Richar dLeach , Chie f Operatin g Office r 1149 5 Navai dRoad , Suit e 30 3 Bridgeton , M O 6304 4 Dea r Mr . Craig : St . Loui s Fligh t Standard s Distric t

Off i lOSO l Pear

Tre e Lai ! Suit e 2 St . Ann , Missour i 63 0 IN I t e {J O

iNITIALS/SI G ^ / ^ Thi s lette r

i s t o infor myo u o f

tw o self-disclosure s submitte db y GoJe t Airline s t o thi s offic e us i i g CuJ P th e we b base dVDR P (Voluntar y Disclosur e Reportin g Progiam) . Thes e self-disclosure s wer e returne do n Januar y 2 3 an d24 , 200 8 t o GoJe t fo r additiona l action/information , a s define dbel a an di n th e we b base dVDR ? system . T\\^ item s /iste dfo r eac h disc/osur e nee dl o b e addresse d andy comprehensiv e fix established , a s describe di n FA A Orde r

8900.1 , b y clos e o f

busines s or Februar y 8 , 2008 . Failur e t o provid e acomprehensiv e fix acceptabl e t o thi s offic e b y th e clos e t busines s o n Februai y 8 , 200 8 wil l resul t i n th e self-disclosure s bein g close dou t o f th e we b bas e VDR P Systeman dprocesse da s enforcement s ufilizin g FA A Orde r 2150.3 . A . Firs t Disclosur e 2008CE03400 3 Thrus t Reverse rDeferra l 1 . DESCRIPTIO N O FALLEGE D VIOLATION : Pleas e clarify . Th e cun-en t descriptio n doe s n

c slat e that th e righ t thrus t reverse r wa s deferre dimproperly , resultin g i n bot h thrus t reverser s deactivated , whic h i s contrar> ' t o th e MEL , an dth e aircraf t fle w thre e flights i n that condition .

beib s 2 . DESCRIPTIO N O FIMMEDIAT E ACTION : Pleas e clarif y th e immediat e actio n take n t o temiinat e th e conduc t

tha t resulte di n th e apparen t violation , includin g whe n i t wa s taken , an dwjh'e'""'^^'^! ^ wa s responsibl e fo

r takin g th e action . 3 . DETAILE D SEL FDISCLOSUR E (VIOLATION ) DESCRIPTION : G o int o detail s o f th e violation s (who , what , when , how ) provide di n DESCRIPTIO N O FALLEGE D VIOLATIO N section , providin g dat e an dlocatio n maintenanc e deferra l occurred , an ddate s an dlocation s o f flight s flow n whil e i n tha t condition . C0NC£3tENCC.< ; IIT G SYMBO L IIALS/SI G T E 

## l/ii r 4tT G SYMBO L 

## f/nt r INtTlALS/Sl G DAT E //^y/r i

Ci.' 6 1 * RT G SYMBO L INITlAUjtSl G DAT E vrasvMp o

(RT G S^THBO

L INmALSrai G DAT E RT G SYMBO L [NITFALSJSI G BAT E RT G SYMBO L

DAT E RTG SYMBO L INrriALS/SI G DAT E 4 . ANALYSI S SUMMARY : Pleas e clarif y th e aircraf

t wa s flown afte r

th e flight

crew/ s identifi4d

_ botl i tliTus t

reverser s wer e inadvertentl y deactivate dfollowin g th e defeua l o f th e righ t thnis l reverser . Also , pleas e includ e an y conclusion s reache dregai'din g possibl e o r probabl e systemi c deficiencies . FA A FOR M 1300-14(6-81 ) 

# 9 OFHCIA L OFFIC E COPY

- ^ t 

# ,g " / USGPC1M1-0-5B8-42 5

EXHIBI T ,xf / ' ^ ^ \ ^ " > 

## ^ih_^±^i^oo9<r \5 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Non e provide dearlier .

6 . EVIDENC E DESCRIPTION : Non e provide dearlier . 7 . FA RCODE(S) : FA R121.153(a)(2 ) wa s no t included . 8 . COMPREHENSIV E FI X PROPOSAL : Non e provide deailier . B . Secon dDisclosur e CONCEKENCE S RTG SYMBO L INmALS/SI G DAT E RTG SYMBO L 2008CE03400 4 A/ C fle w wit h Ld g Gea rPi n installe d 1 . DESCRIPTIO N O FALLEGE D VIOLATION : Pleas e claiify , cunen t descriptio n doe s no t mention th e GM M require dlogboo k entry , fo r th e gear pin s bein g installed , wa s no t made . 2 . DETAILE D SEL FDISCLOSUR E (VIOLATION ) DESCRIPTION : G o int o th e detail s o f th e violatio n (who . what , when , an dwhy ) provide di n th e DESCRIPTIO N O FALLEGE D VIOLATIO N sectio n (includ e GM M logboo k requirement) . 3 . REASO N WH Y TH E VIOLATIO N WA S INADVERTENT : Pleas e clarif y i f thi s i s afreque occurrence , o r

isolate dinciden t

(i.e. , durin g th e previou s twelv e month s n o othe r landin g gea

r pins/twenty-fou r

landin g gea r

pin s wer e lef

t i n th e geai s followin g maintenance) . I t

4 . COMPREHENSIV E FI X PROPOSAL : Th e propose dcomprehensiv e li x doe s no t preclud e recurrenc e o f

thi s violation . Th e mechani c involve dicne w o f th e GM M requiremen t

t o mak e a logboo k entr y statin g th e landin g gea r pi n wa s installe dprio r

t o tlii s incident , an dye t stil l forgol mak e th e entry . CounseHn g (reminding ) th e mechani c o f th e GM M requiremen t

doe s no t mee t t guidanc e i

n FA A Orde r

8900.1 , Volum e 11 , Chapte r 1 , paragrap h 1 1 -4 . Th e comprehensiv e fi x shoul dpreven t

th e sam e mechanic , o r an y othe r

mechanic , fro mforgettin g t o malc e th e logboo k entry an dsubsequentl y forgettin g t o remov e th e gear pin s followin g maintenanc e again . QUESTIONS : 1 . Doe s th e specifi c maintenanc e manua l procedur e cal l fo r th e gea r pin s t o b e installed ? 2 . Doe s th e specifi c maintenanc e manua l procedur e cal l for th e gea r pin s t o b e removed ? 3 . I s ther e an y compan y procedure s requirin g th e flight cre w t o conduc t

awal k around , followi r

^ maintenanc e actions , payin g particula r attentio n t o th e ai-ea s wher e maintenanc e wa s performe d JNITIALS/SJ G DAT E RT G SYMDO L INITIAIJ/SI G DAT E RT G SYMBO L fNmALS^l G DAT E RTG SYMBCH . INmAL5/SI G DAT E l e RTG SYMDO L INmALS/SI G DAT E RT G SYMDO L INIT[ALS/S1 G DAT E J RT G SYMBO L INmALSiBK

j DAT E

FA A FOR M I360-M(fi-B) ) OFFICIA L OFHC E COPY U S CP C 1931-0-588-^2 5

• } ^

• ^Pleas e not e th e submitte dcomprehensiv e fixes t o thes e disclosure s shoul daddres s (wha t appea l t o be ) asystemi c issu e o f

maintenanc e personne l not following establishe dmaintenanc e procedure s an

dlogbook entrie s no t

bein g made t

o addres s maintenanc e issues . 1 ca n b e reache

d a ( (314 ] 890-4S1 2 i f

you nee dadditional information . Sincerely , Gar y I . Coope

r Principa l Maintenanc e hispecto r cc : Richar dLeach , Chie f

Operatin g Office

r CONCERENCE S .RT G SYMDO L INITIALS/SI G DAT E HT G SYMBO L INITIALS/SI C DATT i UT G SYMBO L imnMSfSl G DAT E RT G SYMBO L INITIALS/SI G DATl

RT G SYMBO L INmAUi/Sl G DAl ^ RT G SYMBO L fNTTIALS/Sl

G DAT E RT G SYMDO L INITIALS/SI G DAT E RT G SYNfBO L tNirULS/SI G DAT E

FA A FOR M 1360-1 4 (6-61 ) OFHCIA L OmC E COP Y USCP C 199I-0-SB8.42 5

# o

U.S . Depailmen t ofTransportatio n Federa l Aviatio u Administratio n Ma y 1,200 8 GoJe l Airiines , LL C Mr . Richaj' dLeach , Chie f Operatin g Office r 1149 5 Navai dRoad , Suit e 30 3 Bridgeton , M O 6304 4 Dea r Mr . Leach : St . Loui s Fligh t Staadai'd s Distric t

Off i 1080 1 Pea r

Tre e Suit e St . Ajin , Missour i 63 0 INITIALS/SJ G i: e Lat ^ 2) 0 '-iTGSVMDO L

Th e purpos e o f

thi s lette r

i s t o follow-u p ou r

lette r sen t t o yo u o n Januai ^ 25 , 2008 , an dt o infori n yo u bot h seJf-discJosure s reference di n ou r lette r wer e rescindedydose dou t i n th e VDR P syste n Februar y 15 , 2008 , an dai e currentl y bein g processe dusin g traditiona l enforcemen t method s i n FA A Orde r

2150.3B . A s such , th e trackin g number s i n th e VDR P wer e close dan dne w Ef R number s wer e established . Th e ne w numbers , a s wel l a s th e ol dnumber s use di n th e VDR P system , ar e liste dbelo w fo r you r information . A . Firs t Disclosure ; Thrus t

Reverse r

Defen'a l Ol dVDR P trackin g #2008CE03400 3 Ne w EI Rtrackin g #2008CE03004 6 B . Secon dDisclosure : A/ C flew wit h Ld g Gea r Pi n installe dfollowin g mainteanc e Ol dVDR P trackin g #2008CE03400 4 Ne w EI Rtrackin g #2008CE03004 5 I f yo u hav e an y question s o r nee dadditiona l infomiaho n lea n b e reache da t (314 ) 890-4812 . Sincerely ,

Gar y J . Coope r Principa l Maintenaiic e Inspecto r Enclosur e coNcrjtENcri S RT GSYMBO L 

# m/ r 3AT E

INITIALS/SI G 

# 4 ^ DAT E 

# ^Ifl^ l KTGSYMW L ISYMOQ l INITiALS/Sl G 

# M DAT E V . RTG5YM B 

### '6 ^ yJAlALS/SI G DAT E RT GSYMBO L INITIALS/SI G DATE RT GSYMBO L INITIALS/SI G DAT E RT C SYMDO L INITIALS/SI G DATE RT G SYMDO L INITlALS/Sl C DAT E

FA A FOR M 1360-14<6-BI ) OFFICIA LOFFIC E COP Y USCP C 1551-0-58B-*2 5 ^ENFORCEMEN T WORKSHEE T

OP S AA V / AY ^ Lega l



## im= ^ '373 1 ^ -577 T Admi n

173 3 373 2 573 2 Targete dEnf . 173 4 373 4 573 4 No Actio n

173 5 373 3 573 3 Vol Di s

173 9 373 9 573 9 Name : 

## T&-o'^e T Dal e o f Occurrence: ; PTRS : Certificat e Number :

/JteW A :iH^ L Dal e o f Notification : Location : 

# sr L CertiTicat e Typ e Make/Model : 6 L -GO O J^! 0 Inspecto r i n Charge : Addres s Registratio n Number : FAR :

AS A ActioD S Initial s Dat e Obtai n ISI S Fo r

O p era ! or/Aircraft/Ai r

me n Ente r int o FSD O Helper/Assig n Number : pjr^//^<^fd^dSO(^9i r Ente r int o PTR S an drecor dnumbe r d^'dS^^^ 3 -^J ? 7 / 

# vx

^ A ^ Inspecto r

Action s Complet e Enforcemen t

Devic e Too l (EDT ) Initial s Dat e 

## -f7/0 $ Draf t 2150- 5 t o AS A 

## i ^ S/'V/o ^ GenerateJ^Q P LCH^ r rp^rJjfrrrr-^ ^ \/b£C ri ^ Ijrd , 

## 1,K



# m J-A/o ^ Complet e Sec t

B, C & D . • S/7/o r -f - ! Additiona l fo r

Remedia l Trainin g (RT ) 

# Z Issu e Remedia l Trainin g LO I ^ Receiv e commitmen t

lette r Generat e R T Contrac t

(Se e SPM ) 

### y Generat e R T close dlette r whe n complet e (o r

EI Ri f not) : AS A Action s Initial s Dat e Updat e FA A For m2150- 5 an dinclud e cop y i n Fil e Construc t

Enforcemen t

an dFil e Cop y Folder s 

## jM^ r M ^ ^ 

## sy r Generat e Notificatio n Lette r 

# '^ K Forwar dt o Superviso r ./^/</ ^ Superviso r

Action s Initi a Dat e Revie w complete dEI Ran dforwar dt o manage r fo r revie w 6 G ) 4 C^a . Manage r Action s Initial s Dat e / / ^ Revie w complete dEI Ran dforwar dt o AS A ^ AS A Action s Initial s 

# 7^ ^ Sen dLega l Fil e t o ACE-23 Q Clos e PTR S an dFSD O Helpe r % Fil e Complete doffic e cop y 

# g r

w '?.; . 70' ' ^ fi CE03-Enforcemcnt -Rcv-01-03/06/0 68900. 1 CHG O 9/13/200 7

noncomplianc e andt o inves t mor e resource s i

n effort s to preclud e thei r

recurrence . Th e FAA' s polic y o f forgoin g civi l penalty action s when on e o f thes e entitie s detect s violations , promptl y disclose s th e violation s t o th e FAA , an dtake s promp t correctiv e actio n t o ensur e that th e sam e or simila r violation s d o no t

recur i s designe dto encourag e complianc e wit h FA A regulations , foste

r saf e operatin g practices , andpromot e th e developmen t o f internal evaluatio n programs . 11-4 . KE Y TERMS . Th e followin g key term s an dphrase s are define dt o ensure astandard interpretatio n andunderstandin g o f FA A voluntar

y disclosur e policy . A . Evidence . For

th e purpos e o f

voluntar y disclosure , evidenc e generall y shoul db e i n th e for mo f writte n documentatio n or report s tha

t suppor t acertificate holder's , qualifie d fractiona l ownershi p programs , o r PAH' s analysi s o f

th e disclose dapparen t

violatio n andth e resultin g element s o f

th e propose dcomprehensiv e fix . Evidenc e generall y come s fro mth e followin g fou

r elements ; 1 ) Document s or

manual s reviewed . 2 ) Equipmen t

examined . 3 ) Activitie s observed . 4 ) Intervie w data . B . Comprehensiv e Fix . 1 ) A comprehensiv e fi

x i s a n action , o r

actions , propose db

y th e certificate holder , qualifie dfractiona

l ownershi p program , or

PAH andaccepte db

y th e principal inspecto r

(PI ) (se e definitio n i

n subparagrap h 11-4D below ) t o preclud e recurrenc e o f th e apparen t

violatio n tha

t ha s been voluntaril y disclose dunde r thi s program . 2 ) A schedul e o f

th e date s an devent s encompasse db y th e comprehensiv e fix mus t b e establishe dandinclude di n aletter o f correction . C . Satisfactor y Fix . A satisfactor y fi x i s acomprehensiv e fix, i n whic h al l correctiv e measure s hav e bee n complete do n schedul e andare satisfactor y t o th e FAA . D . PI . Unde r

th e Voluntar

y Disclosure Reportin g Progra m(VDRP) , P

I refer s t o th e appropriate maintenance , avionics , operation s inspector , or other designate dFA

A officia l o f th e progra moffic e responsibl e fo

r oversigh t o f th e are ao f

noncomplianc e involve di n th e disclosure . NOTE : Th e designate dFA A officia l fo r voluntar y disclosur e concernin g anti

dru g an dalcoho l misus e preventio n programviolation s i s th e Branc h Manager , Complianc e an dEnforcemen t Branch , Dru g Abatement Division , FA

A Headquarters ;

2

UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e 

# A '8900. 1 CHG O 9/13/200 7

E . Qualifie dFractiona l Ownershi p Programs . Fractional Ownershi p Program s ar e define di n 1 4 CFR , Par

t 91 , Subpar

t K , an dassociate dManagemen t Specification s (MSpecs) . Participatio n ofFractiona l Ownershi p Program s i s limite da s follows :

1 ) Only programmanager s authorize di n accordanc e wit

h 1 4 CF RPar t 91 , Subpar t K andMSpecs , ma

y participat e i

n th e VDRP . 2 ) Voluntar

y Disclosure s o f

apparent violation s b

y afractional ownershi p progra m ma y only b e submitte db y th e progra mmanager , or

a n authorize drepresentative . 3 ) Voluntar

y disclosure s b

y fractiona

l ownershi p program s ar e limite dt o apparen t violation s pertainin g directl y t o th e dutie s andresponsibilitie s o f th e programmanager , a s define di n 1 4 CFRPar

t 91 , Subpar

t K andMSpecs . 11-5 . VOLUNTARY DISCLOSUR E POLICY . I t i s FA A polic y that

th e open sharin g o f apparent violation s andacooperativ e a s wel l a s a n advisor y approac h t o solvin g problem s wil l enhanc e andpromot e aviatio n safety . Certificate holders , qualifie dfractiona l ownershi p program s , andPAH s wil l receiv e aletter o f correctio n i

n lie u o f civi l penalty actio n fo

r covere d instance s o f

noncomplianc e that

are voluntaril y disclose dt o th e FA A i n accordanc e wit

h th e procedure s set

fort h i n thi s section . Onc e th e letter o f correctio n i s issued , th e cas e wil l b e considere dclose dunles s th e agreed-upo n comprehensiv e fix i s no t satisfactoril y complete db y th e appropriat e entity . A , I n evaluatin g whethe r

a n apparen t

violatio n i s covere db

y thi s policy , th e responsibl e inspecto r will ensur e tha

t th e followin g five condition s are met : 1 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , or

PA H ha s notifie dth e FA

A o f th e apparen t

violatio n immediatel y afte r detectin g i t

an dbefore th e agenc y ha s learne do f

i t b y othe r means . 2 ) Th e apparen t

violatio n wa s inadvertent . 3 ) Th e apparen t

violatio n doe s no t

indicate alack , o r

reasonabl e question , o f qualificatio n o f

th e certificat e holder , qualifie dfractiona l ownershi p program , o r

PAH . 4 ) Immediat e action , satisfactor y to th e FAA , wa s take n upo n discover y t o terminat e th e conduc t

that resulte di n th e apparen t

violation . 5 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , or

PA H ha s develope dor

i s developin g acomprehensiv e fix andschedul e o f implementatio n satisfactor y t o th e FAA . Th e comprehensiv e fix include s afollow-up self-audi t t o ensur e that

th e actio n take n correct s th e noncompliance . Thi s self-audi t i s i n additio n t o an

y audit s conducte db

y th e FAA . B . Excep t

a s specifie di

n subparagrap h 11-6B below , th e FA A ordinaril y wil l no t

forg o lega l enforcement

actio n if th e certificate holder , qualifie dfractiona l ownershi p program , or PA H inform s th e FAA o f

th e apparen t

violatio n during , o r

i n anticipatio n of

, a n FA A investigation/linspectio n or i n associatio n wit

h a n acciden t or incident . 3 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o veril y thi s versio n i s curren t prio r t o us e8900T CHG O 9/13/200 7

C . Th e procedure s t o b e followe dwhe n applyin g th e voluntar

y disclosur e polic y are furthe r describe di

n th e followin g paragraphs . 11-6 . PHAS E I—NOTIFICATIO N T O TH E FAA O FA N APPAREN T VIOLATION . Excep t a s specifie dbelow , th e voluntar y disclosure polic y applie s onl y whe n notificatio n o f a n apparent violatio n i s made t o th e FA A b y th e certificate holder , qualifie dfractiona l ownershi p program , or

PAH immediatel y afte

r th e apparen t

violatio n ha s been discovere db y that regulate d entity , an dbefor e th e FA A learn s o f

th e apparen t

violatio n b

y some othe r

means . A . Notificatio n b y th e Certificat e Holder , Fractiona l Ownershi p Program , o r th e PAH of a n Apparen t

Violation . Initial notificatio n o f a n apparen t

violatio n b

y eligibl e regulate dentitie s ma

y b e submitte dorally , vi aawritte n hardcopy , o r b y electroni c copy . However , complianc e wit

h th e 1 0 (o r

30 ) da y limi t (se e subparagrap h 11-8F ) fo r submissio n o f th e writte n repor

t wil l b e base do n th e date o f tli e original notification , regardles s o f th e submissio n mean s o r

media . A recommende dforma t fo r writte n voluntary disclosure s b y regulate dentitie s tha

t ar e no t authorize dus e o f

th e web-base dVDRP (se e subparagrap h 11-6 C below ) i s provide di

n paragrap h 11-17 . When acertificate holder , fractiona l ownershi p program , or PAH notifie s th e FA

A o f a n apparen t

violation , contac t

mus t b e mad e with , or

directe dto , th e appropriate PI . (Note : Fo r thos e operator s utilizin g th e web-base dVDR P system , thi s notificatio n i s automate dupo n submissio n o f th e voluntar

y disclosur e b

y th e regulate dentit

y and n o furthe r notificatio n i s required ) It i s FA A polic y tha

t initia l notificafio n shoul db e accomplishe do

n afimely basis , ordinaril y withi n 24 hour s o f th e discovery o f

th e apparen t violation . However , a

n inspecto r

ma y accep t disclosure s that

excee dth e 24 hour

polic y when th e inspecto r determine s that

alate r submissio n i s justifie dbase do n th e specifi c circumstances , and i n vie w o f thos e circumstances , th e submissio n i s stil l considere dtimely . For example , a voluntar y disclosur e base do n acompany violatio n reveale di n a n Aviatio n Safet

y Actio n Progra m(ASAP ) report

ma y requir e more that

2 4 hour s fro

mth e submissio n o f

that ASA P repor t i n orde r fo r th e responsibl e compan y entit y t o becom e awar e o f

th e informafio n i

n th e repor t an dto initiat e avoluntary disclosure . Th e FA A retain s sol e discretio n i n determinin g whether avoluntar

y disclosur e receive dlater tha n 24 hour s afte

r discovery o f

th e violatio n i s timely . Th e certificate holder , fractiona l ownershi p program , o r

PAH shoul dtherefore no t dela y notificatio n fo

r any reason , an dshoul daddress , t o th e maximu mexten t possible , th e followin g item s wit h th e PI : 1 ) A brie f

descriptio n o f

th e apparen t

violation , includin g a

n estimat e o f

th e duratio n o f tim e that i t remaine dundetected , a s wel l a s ho w andwhe n i t wa s discovered . 2 ) Verificatio n tha t

noncomplianc e cease dafte r i t wa s identified . 3 ) A brie f

descriptio n o f

th e immediate actio n take n afte r th e apparen t

violatio n wa s identified , th e immediat e actio n take n t o terminat e th e conduc t tha t resulte di n th e apparen t violation , an dth e perso n responsibl e fo r takin g th e immediate action . 4 ) Verificatio n that

a n evaluatio n i s underwa

y t o determin e if

ther e are an

y systemi c problem s an

dadescriptio n o f

th e correctiv e step s necessar y t o preven t

th e apparen t

violatio n fro mrecurring . 4

UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e8900. 1 CHG O 9/13/200 7 5 ) Identificatio n o f

th e perso n responsibl e fo r preparin g th e comprehensiv e fix. 6 ) Acknowledgmen t

tlia t adetaile dwritte n repor

t wil l b e provide dt o th e P

I withi n 1 0 workin g days , excep t

a s note di

n subparagrap h 8 Fo f

thi s chapter . B . Exceptions . I f

th e FA A ha s learne do f

a n apparent

violatio n b

y acertificate holder , fractiona l ownershi p program , o r

PA H froma n ASA P repor

t a s describe di

n th e curren t

editio n o f A C 120-66 , Aviatio n Safet

y Actio n Program , avoluntar y disclosur e ca

n stil l b e accepte db

y th e FAA , even thoug h th e FA A ha s already learne do f

th e violafio n fro

mth e ASAP . Similarly , if aregulate dentit

y voluntaril y agree s t o conduc t ajoin t audi t (inspection ) wit

h th e FA A durin g which a n apparen t

violatio n i s discovere deither b y th e company o r

FA A member s o f

th e audi t (inspection ) team , th e FA

A ma y accep t avoluntar

y disclosur e submitte db y th e company , even thoug h th e FA

A ha s alread y learne do f

th e apparen t

violatio n durin g th e cours e o f th e join t audi t (inspecfion) . C , Us e o f th e Web-Base dVDR P fo r Notificatio n o f

a n Apparen t

Violation . For authorize duser s o f

th e web-base dVDRP , notificatio n wil l normall y b e mad e vi ath e we b too l discusse di

n paragrap h 11-19 . Effecfive December 8 , 2006 , us e o f

thi s too l i s require dfo

r voluntar y disclosure s submitte db y certificate dair carriers . Future expansio n o f th e too l ma

y includ e other

regulate dentities , a s note di n paragrap h 11-19 . 1 ) Submissio n o f

avoluntar) ' disclosur e vi ath e web-base dVDRP syste mwill resul t i n automate dnotificatio n o f th e Pi s assigne dt o tha

t certificate . 2 ) Th e web-base dVDRP syste mcontain s provision s fo r indicatin g tha

t th e notificatio n proces s wa s begu n vi aanothe r media . When acceptabl e t o th e PI , initia l notic e b y a n authorize duser

o f th e web-base dVDRP ma y b e submitte dorally , vi aawritte n hardcopy , o r b y electroni c copy ; provided , th e regulate dentit y enter s th e initia

l notificatio n dat avi ath e web-base dVDRP syste mwithi n 7 2 hour s o f th e original notification . However , complianc e wit h th e 1 0 (o r 30 ) da y limi t fo r submissio n o f

th e writte n repor

t wil l b e base do

n th e date o f

th e origina l notification , regardles s o f th e submissio n mean s or

media . NOTE ; I n th e cas e o f

voluntary disclosure s submitte dvi ath e web-base dVDRP , notificatio n o f

th e P I i s accomplishe db y th e progra mupo n submissio n o f

th e voluntar y disclosur e b y th e regulate dentity . N o furthe r notificatio n i s require do f th e regulate dentity . 11-7 . PHAS E II—FA A RESPONS E T O CERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPA H NOTIFICATION . Th e P I respond s wit

h awritte n or electroni c acknowledgmen t o f th e entity' s initia

l notification . Thi s acknowledgmen t include s th e reques t fo r awritte n repor

t an di s sent

i n lie u o f aletter o f investigation ; provided , th e writte n repor t i s complete di

n accordanc e wit

h th e voluntar

y disclosur e reportin g procedure s set fort h i n thi s sectio n andparagrap h 11-1 . Th e P I wil l open a

n Enforcement

Investigativ e Repor

t (EIR ) tha t will be close dou t

wit h alette r o f correction , followin g satisfactor y developmen t

o f a comprehensiv e fix an dschedul e o f implementatio n agree dupo n b y th e FA A andth e entity . VDR P fix codes , a

n inspector^clerica

l self-disclosure packag e checklist , FA A For m2150- 5 sel f 5 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e8900. 1 CHG O 9/13/200 7

disclosure worksheet , andasampl e FA A initia l notificatio n acknowledgmen t letter i s provide di

n paragrap h 11-18 . NOTE : When th e regulate dentit y ha s submitte dth e voluntar y disclosur e vi ath e web-base dVDRP , actio n o n th e voluntar y disclosur e b

y th e PI result s i

n a n automate delectroni c repl y t o th e regulate dentit y anda n automate dopenin g o f

th e Enforcement

Investigativ e Repor

t (EIR) , t o includ e automate dassignmen t o f th e EIRnumber . Whe n th e inspecto r i s no t utilizin g th e web-base dVDRP system , th e inspecto r shal l obtai n a

n EIRnumber

i n accordanc e wit

h establishe dloca

l offic e procedure s fo

r issuanc e o f

Enforcemen t

Investigatio n Numbers . 11-8 . PHAS E in—WRITTE N REPOR T O FCERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPAH' S APPAREN T VIOLATION . Th e writte n repor t shoul db e provide dt o th e PI , b y th e regulate dentity , withi n 1 0 workin g day s afte r th e initia l notificatio n wa s made , excep t a s note di

n subparagrap h 11-8 Fbelow . A sampl e forma t fo r thi s repor t i s provide da s paragrap h 11-17 . I n summary , th e writte n repor t shoul dinclud e th e followin g information : A . A lis t o f th e specifi c FA

A regulation s tha

t ma y hav e bee n violated . B . A descriptio n o f

th e apparen t

violation , includin g th e duratio n o f tim e i t remaine d undetected , a s wel l a s ho w an dwhe n i t wa s detected . C . A descriptio n o f

th e immediate actio n take n t o terminat e th e conduc t that resulte di n th e apparent

violation , includin g whe n i t wa s taken , an

dwh o wa s responsibl e fo

r takin g th e action . D . A

n explanatio n tha

t show s th ^ apparen t

violatio n wa s inadvertent . E . Evidenc e that

demonstrate s th e seriousnes s o f th e apparen t

violatio n andth e regulate d entity' s analysi s o f

that evidence . F . A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planne d correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datim e schedul e fo r completio n o f

th e fix. I f apropose dcomprehensiv e fix i s no t fijlly develope dwithi n 1 0 workin g days , th e pertinen t regulate dentit

y shoul dprovid e a

t leas t a n overvie w o f

it s comprehensiv e fix plan s i n awritte n repor

t submitte dwithi n 1 0 workin g day s afte r th e initia l notificatio n wa s made . I

n an y event , adetaile ddescriptio n o f th e comprehensiv e fix shoul db e submitte dwithi n 3 0 calenda r day s afte r initia l notification . G . Identificatio n o f

th e compan y officia

l responsibl e fo

r monitorin g th e implementatio n an dcompletio n o f

th e comprehensiv e fix. NOTE : Fo r

regulate dentitie s authorize dusedo f th e web-base dtoo l fo

r VDRP submission s a s describe di n paragrap h 11-19 , entr

y o f th e Phas e III informatio n will b e accomplishe dusin g th e web-tool . 6 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y this versio n i s curren t

prio r t o us e l-

^ 

# n8900. 1 CHG O 9/13/200 7

11-9 . PHAS E IV—WRITTE N REPOR T REVIE W B Y TH E FAA . Th e FA A work s with th e certificat e holder , fractiona l ownershi p program , o r PA H t o ensur e tha t

th e regulate dentit y ha s identifie dan y roo t

cause s an dsystemi c issue s whic h le dt o th e apparen t violation . Thi s collaboratio n help s t o ensur e tha t th e correctiv e action s containe di n th e comprehensiv e fix ar e acceptabl e t o th e FAA . NOTE : Shoul dinvestigatio n o f th e apparen t

violatio n resul t

i n adeterminatio n tha t n o violatio n occurred , th e EI Rma y b e close dutilizin g aCod e 1 4 (N o Action ) i n bloc k 2 5 whe n closin g aself-disclosur e wit h "N o Action, " th e inspecto r closin g th e cas e mus t

indicat e th e reaso n for

th e closur e withou t

actio n a s indicate d below : 1 ) Whe n processin g avoluntar y disclosur e o n paper , th e inspecto r shoul dente r

tha t explanatio n i n th e Correctiv e Actio n Pla n Bloc k o n th e FA A For m2150- 5 (o r 215 0 workshee t

a s applicable) .

2 ) Whe n processin g aself-disclosur e utilizin g th e web-base dsystem , th e inspecto r i s presente dwit h th e question , "I s th e Self-Disclosur e Approve do r Rescinded? " T o rescin dth e Self-Disclosur e th e inspecto r wil l selec t

th e option , "Rescinded " and , i n th e tex t bo x labeled , "I f Rescinded , Explain, " th e inspecto r wil l ente r

a n explanatio n fo r

th e closur e wit h n o action . Th e explanatio n fo r

closur e wit h n o actio n ma y b e asimpl e statemen t tha t th e investigatio n establishe dtha t

n o violatio n occurred , o r i t ma y contai n a s muc h detai l a s deeme dnecessar y t o explai n th e inspector' s decision .

3 ) Whe n closin g avoluntar y disclosur e vi ath e manua l syste mwithou t action , th e inspecto r ha s th e optio n o f

enterin g o r

no t enterin g proble mcodes , fix codes , an dregulation s violated . I n th e web-base dprogram , i f thos e item s hav e alread y bee n entere dan dcapture db y th e system , th e inspecto r

canno t delet e thos e fields, bu t

th e repor t

wil l b e close dan drecorde da s havin g n o actio n take n base do n th e explanatio n provide db y th e inspecto r i n th e explanatio n field. 11-10 . PHAS E V—IMPLEMENTATIO N O FA COMPREHENSIV E FI X AN D FA A SURVEILLANCE . A . Durin g th e implementatio n period , th e FA A an dth e pertinen t regulate dentit y shoul d continu e t o wor k

together . Th e FA A ma y advis e an dassis t th e entit y i

n correctin g an y identifie d systemi c problems . Change s wil l b e mad e t o th e propose dcomprehensiv e fix whe n th e nee di s identified . Upo n determinin g tha t th e initia l implementatio n o f th e comprehensiv e fi x i s satisfactory , th e P I wil l issu e alette r o f correction . Shoul dachang e t o th e comprehensiv e fix b e identifie dafte r

issuanc e o f

th e lette r

o f correction , th e PI wil l issu e a n amendmen t t o th e lette r

o f correctio n tha t

reflect s thi s change . B . Th e FA A monitor s th e implementatio n o f th e correctiv e steps . Throughou t th e implementatio n period , th e FA A assesse s th e pertinen t regulate dentity' s correctiv e effort s an d to p management' s awarenes s o f thes e efforts . If

, durin g thi s period , th e FA A determine s tha t th e step s take n b y th e entit y ar e no t thos e documente di n th e comprehensiv e fix, th e lette r o f 7 UNCONTROLLE D COP Y WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t prio r t o us e r8900. 1 CHG O 9/13/200 7

correctio n ma

y be rescinded , th e investigativ e repor t ma y b e reopened , andappropriat e lega l enforcement

actio n ma

y b e initiated . 11-11 . PHAS E VI—INSPECTO RSIGNOFF . At th e conclusio n o f

th e implementatio n period , th e P I make s afinal assessment . I f al l element s o f

th e comprehensiv e fix hav e bee n adequatel y accomplished , th e P

I finds th e fix satisfactor

y an dclose s th e case . Th e cas e remain s subjec t to reopenin g i

n th e even t

tha t th e agreed-upo n actions , outline di n th e comprehensiv e fix, are no t complete dt o th e satisfactio n o f th e FAA . A statement

o f follow-up investigation , confirmin g tha t th e comprehensiv e fix wa s satisfactoril y implemente dan dcompleted , i s prepare dto complete th e FAA' s investigativ e package . A . Th e P I ha s th e authority t o clos e th e case . Consultatio n wit h regional specialists , lega l counsel , or

othe r FA A personne l ma

y b e accomplishe dwhen deeme dappropriat e b y th e PI . B . Followin g completio n o f th e agreed-upo n correctiv e action(s) , th e certificate holder , fractiona l ownershi p program , or

PA H conduct s aself-audi t

to ensure that

th e actio n take n remedie s th e proble mtha t gav e ris e t o th e apparen t

violation . C . If , followin g FA

A closur e o f

th e investigativ e packag e resultin g fro mavoluntar

y disclosure , th e same o r

simila r violation s ar

e discovere dto hav e occurre dprio r t o submissio n o f th e associate dvoluntar

y disclosure , th e FA

A doe s no t

reope n th e cas e unles s i

t determine s tha

t th e pertinen t

regulate dentit

y faile dt o compl y wit

h al l th e element s o f

th e comprehensiv e fix agree dupon b y th e FAA andth e entity . 11-12 . DISPUT E RESOLUTION . Whe n dispute s occur

regardin g th e acceptanc e o f a propose dcomprehensiv e fix, o r amodificatio n theret o befor e th e fix i s considere dsatisfactory , th e principa

l inspecto r

andth e pertinen t

regulate dentit

y ma y reques t that th e issu e b e resolve da

t th e next level o f managemen t

withi n th e FAA . Thi s procedure wil l provid e fo r a n independent assessment

o f th e area s i

n disagreement . 11-13 . SEPARAT E ACTION S AGAINS T AIRME N O ROTHE RINDIVIDUA L AGENTS . A . Th e voluntary disclosur e polic y applie s t o individual airme n o r othe r agent s o f a n employin g certificat e holder , fractional ownershi p program , or PAH whe n th e followin g occurs : 1 ) Th e apparen t

violatio n involve s adeficienc y o f th e employin g entity' s practice s or procedure s that

cause s th e employin g certificate holder , fractiona l ownershi p program , or PA H to b e i n violatio n o f

acovere dviolatio n o f

a n FA A regulation . 2 ) Th e airman o r

othe r agen t of th e employin g entity , whil e actin g o n behal f of th e employin g entity , inadvertentl y violate s th e FAA' s regulation s a s adirec t resul t o f adeficienc y o f th e employin g entity that cause s th e employin g entit y to b e i n violatio n o f

th e regulations . (Th e voluntar

y disclosur e polic y doe s no t appl y to th e airman or

othe r agen t whe n his/he r apparent violatio n i s th e resul t

o f action s unrelate dt o th e employin g entity' s deficiency) .

8 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y this versio n i s curren t

prio r t o us e

' \A

C 00-58 A 9/8/0 6 b . Excep t

a s specifie di

n paragrap h 1 4 o f

thi s AC , th e Voluntar

y Disclosur e Reportin g Progra mdoe s no t

appl y t o violafion s b

y individual airmen . 4 . BACKGROUND . Civi l penalties , under th e FAA' s enforcement

program , hav e alway s been considere damean s t o promot e complianc e wit h th e FAA' s regulations , no t a n en di n themselves . I

n additio n t o th e deterrenc e achieve db y th e appropriat e us e o f

civi l penalties , tli e publi c interes t

i s als o serve db y positiv e incentive s t o promot e an dachiev e compliance . Indeed , th e FA A believe s that

aviatio n safet

y i s wel l serve db

y incentive s fo

r certificat e holders , qualifie dfractiona

l ownershi p programs , andPAH s to identif y an dcorrec t

thei r ow n instance s o f noncomplianc e an dt o inves t mor e resource s i

n effort s t o preclud e thei r

recurrence . Th e FAA' s polic y o f forgoin g civi l penalty action s when on e o f thes e entitie s detect s violafions , promptl y disclose s th e violation s t o th e FAA , andtake s promp t correctiv e actio n t o ensur e tha t th e same or simila r violation s d o no t

recu r i s designe dt o encourag e complianc e wit h th e FAA' s regulations , foste r saf e operatin g practices , an dpromot e th e developmen t o f internal evaluatio n programs . 5 . KE Y TERMS . Th e followin g key term s an dphrase s are define dt o ensur e astandard interpretatio n andunderstandin g o f th e FAA' s voluntar

y disclosur e policy . a . Evidence . Fo r

th e purpos e o f

voluntar y disclosure , evidenc e generall y shoul db e i n th e for mo f writte n documentatio n o r report s tha

t suppor t acertificate holder's , qualifie dfractiona l ownershi p program's , o r

PAH' s analysi s o f

th e disclose dapparen t

violatio n an dth e resultin g element s o f

th e propose dcomprehensiv e fix. Evidenc e generall y come s fromth e followin g fou r elements : (1 ) Document s o r

manual s reviewed . (2 ) Equipmen t

examined . (3 ) Activifie s observed . (4 ) Intervie w data . b . Comprehensiv e Fix . (1 ) A comprehensiv e fix i s a n action , o r

actions , propose db

y th e certificate holder , qualifie dfractiona

l ownershi p program , or

PA H andaccepte db

y th e principa l inspecto r

(PI ) (se e definitio n i

n paragrap h 5d ) t o preclud e recurrenc e o f th e apparen t

violatio n that

ha s been voluntaril y disclose dunde r this program . (2 ) A schedul e o f

th e date s andevent s encompasse db y th e comprehensiv e fix mus t b e establishe dandinclude di n aletter o f correction . c . Satisfactor y Fix . A satisfactor y fix i s acomprehensiv e fix, i n whic h al l correctiv e measure s hav e bee n complete do n schedul e an dar e satisfactor

y t o th e FAA . d . PI . Under

th e Voluntar

y Disclosur e Reportin g Progra m(VDRP) , P I refer s t o th e appropriate maintenance , avionics , operation s inspector , or other designate dFAA officia

l o f th e progra moffic e responsibl e fo

r oversigh t o f th e are aofnoncomplianc e involve di n th e disclosure . I f 

# t Pag e 2 ^r"" " Kru ^ ./k . l \I Pa r 3 

# r A9/8/0 6 A C 00-58 A

NOTE : Th e designate dFA A official fo r voluntar y disclosur e concernin g anti

dru g an dalcoho l misus e preventio n progra mviolation s i s th e Branc h Manager , Complianc e an dEnforcemen t Branch , Dru g Abatemen t Division , FA A Headquarters . e . Qualifie dFractiona l Ownershi p Programs . Fractional ownershi p program s are define di n par t 91 , subpart

K andassociate dMSpecs . Participatio n i n th e VDR

P b y afractiona

l ownershi p programi s limite db y th e following : (1 ) Only programmanager s authorize di n accordanc e wit

h par t 91 , subpar

t K and MSpecs , ma

y participat e i

n th e VDRP . (2 ) Voluntar

y disclosure s o f

apparen t violation s b

y afractiona

l ownershi p progra

mma y only b e submitte db y th e programmanager , o r a n authorize drepresentative . (3 ) Voluntar

y disclosure s b y fractiona

l ownershi p program s ar e limite dt o apparen t violafion s pertainin g directl y t o th e dutie s andresponsibilitie s o f th e programmanager , a s define di n par t 91 , subpar

t K an dMSpecs . 6 . VOLUNTAR Y DISCLOSUR E POLICY . Th e FA A believe s that

th e ope n sharin g o f apparent violation s andacooperativ e a s wel l a s a n advisor y approac h t o solvin g problem s will enhanc e andpromot e aviatio n safety . Certificate holders , qualifie dfractiona l ownershi p programs , andPAH s wil l receiv e aletter o f correctio n i

n lie u o f civi l penalty actio n for

covere d instance s ofnoncomplianc e that are voluntaril y disclose dt o th e FAA i n accordanc e wit

h th e procedure s se t

fort h i n thi s AC . Onc e th e letter o f correctio n i s issued , th e cas e wil l b e considere dclose dunles s th e agreed-upo n comprehensiv e fix i s no t satisfactoril y complete db y th e appropriate entity . a . I n evaluatin g whethe r

a n apparen t

violafio n i s covere db

y thi s policy , th e FA

A will ensure tha t th e followin g five condition s are met : (1 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , o r

PAH ha s notifie d th e FA A o f th e apparen t

violatio n immediatel y afte r detectin g i

t an dbefore th e Agenc y ha s learne do f i t b y othe r means . (2 ) Th e apparen t

violatio n wa s inadvertent . (3 ) Th e apparen t

violatio n doe s no t

indicate alack , or

reasonabl e question , o f qualificatio n o f

th e certificat e holder , qualifie dfractiona l ownershi p program , o r

PAH . (4 ) Immediat e action , satisfactor y to th e FAA , wa s take n upo n discover y t o terminat e th e conduc t

tha t resulte di n th e apparen t

violation . (5 ) The certificat e holder , qualifie dfractiona l ownershi p program , or

PA H ha s develope do r

i s developin g acomprehensiv e fix andschedul e o f implementatio n satisfactor y t o th e FAA . Th e comprehensiv e fix include s afollowup self-audi t t o ensur e tha

t th e actio n take n correct s th e noncompliance . Thi s self-audi t i s i n additio n t o an

y audit s conducte db

y th e FAA .

Pa r 5 Pag e 3 

## [ pA

C 00-58 A 9/8/0 6 b . Excep t

a s specifie di

n paragrap h 7 c below , th e FA A ordinaril y wil l no t

forg o legal enforcement

actio n if th e certificate holder , qualifie dfractiona l ownershi p program , o r

PA H inform s th e FA

A o f th e apparen t

violatio n during , or

i n anticipatio n of

, a n FAA investigation/inspectio n o r i n associatio n wit

h a n accident o r incident . c . Th e procedure s t o b e followe dwhen applyin g th e voluntar y disclosur e polic y ar

e furthe r describe di

n th e followin g paragraphs . 7 . PHAS E I : NOTIFICATIO N T O TH E FAA O FA N APPAREN T VIOLATION . Excep t a s specifie dbelow , th e voluntar y disclosur e polic y applie s only when notificatio n o f a n apparent violatio n i s made to th e FA A b y th e certificate holder , qualifie dfractiona l ownershi p program , or PA H immediatel y afte

r th e apparen t

violatio n ha s been discovere db y that regulate dentity , an

d befor e th e FA A learn s o f

th e apparen t

violatio n b

y some other

means . a . Us e o f th e Web-Base dVDR P fo r Notificatio n o f

a n Apparen t

Violation . For authorize duser s o f

th e Web-base dVDRI^ , notificatio n will normall y b e mad e vi athi s We b too l (se e Appendi x 1) . (1 ) For regulate dentitie s authorize dus e o f th e Web-base dVDRP , submissio n o f a voluntar y disclosur e vi ath e Web-base dVDR P systemwil l resul t

i n automate dnotificatio n o f th e Pi s assigne dt o that

certificate . (2 ) Th e Web-base dVDRP syste mcontain s provision s fo r indicatin g that

th e notificatio n proces s wa s begu n vi aanothe r media . Whe

n acceptabl e t o th e PI , initial notic e b y a n authorize d use r o f th e Web-base dVDRP ma y b e submitte dorally , vi aawritte n hardcopy , or b y electroni c copy ; provided , th e regulate dentit y enter s th e initia

l notificatio n dat avi ath e Web-base dVDR P systemwithi n 7 2 hour s o f th e original notification . However , complianc e wit h th e 10

- (o r

30- ) da y limi t fo r submissio n o f

th e writte n repor

t will b e base do

n th e dat e o f

th e original notification , regardles s o f

th e submissio n mean s or

media . NOTE : Fo r

regulate dentitie s no t

ye t authorize dus e o f

th e Web-base dVDRP , th e notificatio n o f

a n apparen t

violatio n wil l b e submitte dorally , vi aawritte n hardcopy , o r

b y electroni c copy . Th e forma t fo r writte n voluntar y disclosure s b y regulate dentitie s no t

authorize dus e o f

th e Web-base dVDR P i s provide di n Appendi x 2 . b . Notificatio n b y th e Certificat e Holder , Fractiona l Ownershi p Program , o r th e PAH o f a n Apparen t

Violation . When acertificate holder , fractiona l ownershi p program , o r

PAH notifie s th e FA

A o f a n apparen t

violation , contac t

mus t b e mad e with , o r

directe dto , th e appropriate P

L I t i s FAA polic y tha

t initia l notificatio n shoul db e accomplishe do n atimely basis , ordinaril y withi n 2 4 hour s o f th e discover

y o f th e apparen t

violation . However , a

n inspecto r ma y accep t disclosure s tha

t excee dth e 24 hour

polic y whe n th e inspecto r determine s tha t alate r submissio n i s justifie dbase do n th e specifi c circumstances , an di n vie w o f thos e circumstances , th e submissio n i s stil l considere dtimely . Fo r example , avoluntary disclosur e base do n acompan y violatio n reveale di n a n Aviatio n Safet

y Actio n Program(ASAP ) repor t ma y require mor e that

2 4 hour s fro

mth e submissio n o f

tha t ASA P repor

t i n orde r fo r th e responsibl e compan y entit y t o becom e aware o f

th e informatio n i

n th e repor

t andt o initiat e a voluntar y disclosure . Th e FA

A retain s sol e discretio n i n determinin g whethe r

avoluntar

y I \ £ 

## ^ 

## e \ Pag e 4 Pa r 69/8/0 6 A C 00-58 A

disclosure receive dlater

than 24 hour s afte

r discover y o f th e violatio n i s timely . Th e certificate holder , fractiona

l ownershi p program , or

PA H shoul dtherefore no t

dela y notificatio n fo

r an y reason , an dshoul daddress , to th e maximu mexten t possible , th e followin g item s wit h th e PI : (1 ) A brie f

descriptio n o f

th e apparen t

violation , includin g a

n estimat e o f

th e duratio n o f time tha t i t remaine dundetected , a s wel l a s ho w an dwhen i t wa s discovered . (2 ) Verificatio n tha

t noncomplianc e cease dafte r i t wa s identified . (3 ) A brie f

descriptio n o f

th e immediate actio n take n afte r th e apparen t

violatio n wa s identified , th e immediate actio n take n to terminate th e conduc t that resulte di n th e apparen t violation , andth e perso n responsibl e fo r takin g th e immediate action . (4 ) Verificatio n that

a n evaluatio n i s underwa

y t o detennin e i

f ther e are any systemi c problem s andadescriptio n o f th e correctiv e step s necessar y t o preven t

th e apparen t

violatio n fro mrecun'ing . (5 ) Identificatio n o f

th e perso n responsibl e fo

r preparin g th e comprehensiv e fix. (6 ) Acknowledgmen t

tha t adetaile dwritte n repor

t wil l b e provide dto th e P I withi n 1 0 workin g days . NOTE : I n th e cas e o f

voluntar y disclosure s submitte dvi ath e Web-base dVDRP , notificatio n o f

th e P I i s accomplishe db y th e progra mupo n submissio n o f th e voluntar y disclosur e b y th e regulate dentity . N o furthe r notificatio n i s require d of th e regulate dentity . c . Exceptions . I f

th e FA A ha s learne do f

a n apparen t

violatio n b y acertificate holder , fractiona l ownershi p program , o r

PAH fro ma n ASAP repor

t a s describe di

n th e curren t

editio n o f A C 120-66 , Aviatio n Safet

y Actio n Program , avoluntar y disclosur e ca

n stil l b e accepte db

y th e FAA , even thoug h th e F/V A ha s already learne do f

th e violatio n fro

mth e ASAP . Similarly , i f aregulate dentit

y voluntaril y agree s t o conduc t ajoin t audi t (inspection ) wit

h th e FA A durin g which a n apparen t

violatio n i s discovere deither b y th e compan y o r

FA A member s o f

th e audi t (inspection ) team , th e FA

A ma y accep t avoluntar

y disclosur e submitte db

y th e company , even thoug h th e FA

A ha s alread y learne do f

th e apparent

violatio n durin g th e cours e o f th e join t audi t (inspection) . 8 . PHAS E II : FA A RESPONS E T O CERTIHCAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPAH NOTIFICATION . Th e P I respond s wit

h awritte n or electroni c acknowledgmen t o f th e entity' s initia

l notification . Thi s acknowledgmen t include s th e reques t fo r awritte n repor

t andi s sent

i n lie u o f aletter o f investigation ; provided , th e writte n repor t i s complete di

n accordanc e wit

h th e voluntar

y disclosur e reportin g procedure s set fort h i n thi s A C an dAppendixe s 1 and2 . Th e P I will open a

n Enforcemen t

Investigativ e Repor

t (EIR ) tha t will be close dou t

wit h alette r o f correction , followin g satisfactor y developmen t

o f a comprehensiv e fix an

dschedul e o f

implementatio n agree dupo n b y th e FA A an dth e entity . NOTE : Whe n th e regulate dentit y ha s submitte dth e voluntar y disclosur e vi ath e Web-base dVDRP , actio n o n th e voluntar y disclosur e b y th e P I result s i n a n Pa r 7 Pag e 5 

# i/ ^A C 00- 5 8 A 9/8/0 6 automate delectroni c repl y t o th e regulate dentit y an da n automate dopenin g o f th e Enforcemen t

Investigativ e Repor t

(EIR) . 9 . PHAS E III : WRITTE N REPOR T O FCERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPAH' S APPAREN T VIOLATION . Th e writte n repor t shoul db e provide dt o th e PI , b y th e regulate dentity , withi n 1 0 workin g day s afte r th e initia l notificatio n wa s made . A sampl e forma t fo r thi s repor t

i s provide da s Appendi x 2 . I n summary , th e writte n repor t

shoul dinclud e th e followin g information : a . A lis t o f th e specifi c FA A regulation s tha t ma y hav e bee n violated . b . A descriptio n o f

th e apparen t

violatioti , includin g th e duratio n o f tim e i t remaine d undetected , a s wel l a s ho w an dwhe n it wa s detected . c . A descriptio n o f

th e immediat e actio n take n l o terminat e th e conduc t tha t resulte di n th e apparen t violation , includin g whe n i t wa s taken , an dwh o wa s responsibl e fo r takin g th e action . d . A n explanatio n tha t

show s th e apparen t

violatio n wa s inadvertent . e . Evidenc e tha t

demonstrate s th e seriousnes s o f th e apparen t

violatio n an dth e regulate d entity' s analysi s o f

tha t evidence . f . A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outiinin g th e planne d correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datim e schedul e fo r completio n o f

th e fix. I f

apropose dcomprehensiv e fix i s no t full y develope dwithi n 1 0 workin g days , th e pertinen t regulate dentit y shoul dprovid e a t leas t a n overvie w o f

it s comprehensiv e fix plan s i n awritte n repor t submitte dwithi n 1 0 workin g day s afte r th e initia l notificatio n wa s made . I n an y event , adetaile ddescriptio n o f th e comprehensiv e fix shoul db e submitte dwithi n 3 0 calenda r day s afte r

initia l notification . g . Identificatio n o f

th e compan y officia l responsibl e fo r monitorin g th e implementatio n completio n o f

th e comprehensiv e fix. an d 10 . PHAS E IV : WRITTE N REPOR T REVIE W B Y TH E FAA . Th e FA A work s wit h th e certificat e holder , fractiona l ownershi p program , o r PA H t o ensur e tha t

th e regulate dentit y ha s identifie dan y roo t

cause s an dsystemi c issue s whic h le dt o th e apparen t violation . Thi s collaboratio n help s t o ensur e tha t th e correctiv e action s containe di n th e comprehensiv e fix ar e acceptabl e t o th e FAA . 11 . PHAS E V : IMPLEMENTATIO N O FA COMPREHENSIV E FI X AN D FA A SURVEILLANCE . a . Durin g th e implementatio n period , th e FA A an dth e pertinen t regulate dentit y shoul d continu e t o wor k

together . Th e FA A ma y advis e an dassis t th e entit y i n correctin g an y identifie d systemi c problems . Change s wil l b e mad e t o th e propose dcomprehensiv e fix whe n th e nee di s identified . Upo n determinin g tha t th e initia l implementatio n o f th e comprehensiv e fix i s satisfactory , th e P I wil l issu e alette r o f correction . Shoul dachang e t o th e comprehensiv e fix b e identifie dafte r

issuanc e o f

th e lette r

o f correction , th e PI wil l issu e a n amendmen t t o th e lette r

o f f I Q correctio n tha t

reflect s thi s change . ^' ' & Pag e 6 Pa r 89/8/0 6 A C 00- 5 8 A b . Th e FA

A monitor s th e implementatio n o f th e correctiv e steps . Throughou t th e implementatio n period , th e FA A assesse s th e pertinen t

regulate dentity' s correctiv e effort s an d to p management' s awarenes s o f thes e efforts . If

, durin g thi s period , th e FA A determine s tha

t th e step s take n b

y th e entit y ar e not thos e documente di

n th e comprehensiv e fix, th e letter o f correctio n ma

y be rescinded , th e investigativ e repor t ma y b e reopened , andappropriat e lega l enforcement

actio n ma

y b e initiated . 12 . PHAS E VI : INSPECTO RSIGNOFF . At th e conclusio n o f

th e implementatio n period , th e P I make s afinal assessment . I f all element s o f

th e comprehensiv e fix hav e been adequatel y accomplished , th e PI finds th e fix satisfactor y andclose s th e case . Th e cas e remain s subjec t to reopenin g i

n th e even t

that th e agreed-upo n actions , outline di n th e comprehensiv e fix, are no t complete dt o th e satisfactio n o f th e FAA . A statemen t

o f follow-u p investigation , confirmin g tha t th e comprehensiv e fix wa s satisfactoril y implemente dan dcompleted , i s prepare dt o complete th e FAA' s investigativ e package . a . The P I ha s th e authorit

y t o clos e th e case . Consultatio n wit h regional specialists , lega l counsel , or

other FA A personne l ma

y b e accomplishe dwhen deeme dappropriat e b y th e PI . b . Followin g completio n o f th e agreed-upo n correctiv e action(s) , th e certificate holder , fractiona l ownershi p program , or

PAH conduct s aself-audi t t o ensur e tha t

th e actio n take n remedie s th e proble mthat gav e ris e t o th e apparen t

violation . c . If , followin g FA

A closur e of

th e investigativ e packag e resultin g fro mavoluntar

y disclosure , th e same o r

simila r violation s ar

e discovere dt o hav e occurre dprio r to submissio n o f th e associate dvoluntary disclosure , th e FA A doe s no t

reope n th e cas e unles s i

t determine s tha

t th e pertinen t

regulate dentit

y faile dto compl y wit

h al l th e element s o f

th e comprehensiv e fix agree dupo n b y th e FA

A andth e entity . 13 . DISPUT E RESOLUTION . Whe n dispute s occu r

regardin g th e acceptanc e o f apropose d comprehensiv e fix, or

amodificatio n theret o befor e th e fix i s considere dsatisfactory , th e P I and th e pertinen t

regulate dentit

y ma y reques t tha t th e issu e b e resolve da

t th e nex t level o f management

withi n th e FAA . Thi s procedur e wil l provid e fo r a n independen t

assessmen t

o f th e area s i n disagreement . 14 . SEPARAT E ACTION S AGAINS T AIRME N O ROTHE RINDIVIDUA L AGENTS . a . The voluntary disclosur e polic y applie s t o individual airme n o r othe r agent s o f a n employin g certificate holder , fractiona l ownershi p program , o r

PAH whe n th e followin g occurs : (1 ) Th e apparen t

violatio n involve s adeficienc y o f th e employin g entity' s practice s or procedure s tha

t cause s th e employin g certificate holder , fractiona l ownershi p program , o r

PA H to be i n violatio n o f

acovere dviolatio n o f

a n FA A regulation . (2 ) Th e airman o r

othe r agen t o f th e employin g entity , whil e actin g o n behal f o f th e employin g entity , inadvertentl y violate s th e FAA' s regulation s a s adirec t resul t o f adeficienc y of th e employin g entity tha

t cause s th e employin g entit y t o b e i n violatio n o f

th e regulations . (The voluntar

y disclosur e polic y doe s no t appl y to th e airma

n o r othe r agen t whe n his/he r apparent violatio n i s th e resul t

o f action s unrelate dt o th e employin g entity' s deficiency) . Pa r 1 1 Pag e 7 

# a

^8900. 1 CHG O 9/13/200 7 E . Qualifie dFractiona l Ownershi p Programs . Fractiona l Ownershi p Program s ar e define di n 1 4 CFR , Par t

91 , Subpar t

K , an dassociate dManagemen t Specification s (MSpecs) . Participatio n ofFractiona l Ownershi p Program s i s limite da s follows :

1 ) Onl y progra mmanager s authorize di n accordanc e wit h 1 4 CF RPar t 91 , Subpar t K an dMSpecs , ma y participat e i n th e VDRP . 2 ) Voluntar y Disclosure s o f apparen t violation s b y afractiona l ownershi p progra m ma y onl y b e submitte db y th e progra mmanager , o r a n authorize drepresentative . 3 ) Voluntar y disclosure s b y fractiona l ownershi p program s ar e limite dt o apparen t violation s pertainin g directl y t o th e dutie s an dresponsibilitie s o f th e progra mmanager , a s define di n 1 4 CF RPar t

91 , Subpar t

K an dMSpecs . 11-5 . VOLUNTAR Y DISCLOSUR E POLICY . I t i s FA A polic y tha t

th e ope n sharin g o f apparen t violation s an dacooperativ e a s wel l a s an advisor y approac h t o solvin g problem s wil l enhanc e an dpromot e aviatio n safety . Certificat e holders , qualifie dfractiona l ownershi p program s , an dPAH s wil l receiv e alette r o f correctio n i n lie u o f

civi l penalt y actio n fo r

covere d instance s ofnoncomplianc e tha t ar e voluntaril y disclose dt o th e FA A i n accordanc e wit h th e procedure s se t

fort h i n thi s section . Onc e th e lette r o f correctio n i s issued , th e cas e wil l b e considere dclose dunles s th e agreed-upo n comprehensiv e fix i s no t satisfactoril y complete db y th e appropriat e entity . A . I n evaluatin g whethe r a n apparen t

violatio n i s covere db y thi s policy , th e responsibl e inspecto r wil l ensur e tha t

th e followin g five condition s ar e met : 1 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , o r PA H ha s notifie dth e FA A o f

th e apparen t

violatio n immediatel y afte r detectin g i t

an dbefor e th e agenc y ha s learne do f

i t b y othe r means . 2 ) Th e apparen t

violatio n wa s inadvertent . 3 ) Th e apparen t

violatio n doe s no t

indicat e alack , o r

reasonabl e question , o f qualificatio n o f

th e certificat e holder , qualifie dfractiona l ownershi p program , o r PAH . 4 ) Immediat e action , satisfactor y t o th e FAA , wa s take n upo n discover y t o terminat e th e conduc t

tha t resulte di n th e apparen t violation . 5 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , o r PA H ha s develope do r

i s developin g acomprehensiv e fix an dschedul e o f implementatio n satisfactor y t o th e FAA . Th e comprehensiv e fix include s afollow-u p self-audi t t o ensur e tha t

th e actio n take n correct s th e noncompliance . Thi s self-audi t i s i n additio n t o an y audit s conducte db y th e FAA . B . Excep t

a s specifie di n subparagrap h 11-6 B below , th e FA A ordinaril y wil l no t forg o lega l enforcemen t

actio n i f th e certificat e holder , qualifie dfractiona l ownershi p program , o r PA H inform s th e FA A o f th e apparen t

violatio n during , o r

i n anticipatio n of

, a n FA A investigation4inspectio n o r i n associatio n wit h an acciden t o r incident . AJFFC ^ ^ ?Cfc^ ' ' ^ ^i ) UNCONTROLLE D COP Y WHE N DOWNLOADE D Chec k FSIM S t o veril y thi s versio n i s curren t prio r t o us e -^y7 K'^^>2t jGoJe t FA A 201 0 - 0025 , FA

A 201 0 - 0190 ; FA

A Exhibi t Lis t

1 A- 1 2 A- 2 3 A- 3 4 A- 4 5 A- 5 6 A- 6 7 A- 7 8 A- 8 9 A- 9 1 0 A-1 0 1 1 A-1 1 1 2 N A 1 3 N A 1 4 N A 1 5 N A 1 6 N A 1 7 NA 1 8 N A 1 9 N A 2 0 A-2 1 2 1 A-2 2 2 2 A-2 3 2 3 A-2 4 2 4 A-2 5 2 5 A-2 6 2 6 2 7 2 8 2 9 Descriptio n

N O EXHIBI T N O EXHIBI T N O EXHIBI T N O EXHIBI T N O EXHIBI T N O EXHIBI T N O EXHIBI T N O EXHIBI T N O EXHIBI T 8900. 1 chgO-VDP- 7 p p A C 0 0 - 5 8 A excerp t - 5 p p Sanction s guidanc e

A C main t lo g 4771 3 - 1 p p CR J 700/90 0 Tas k

windows , windshield s an d door s - 4 p p CRJ700MEL-2P P A C mai n lo g 4771 4 - 1 p p Excerp t fro m ASA P MO U dt d 2008010 5 - 1 p p excerp t fro m FA

A Or d 8900. 1 CH G O p 1 7 - 1 p p I D N A N A N A N A N A N A N A N A N A X X N A N A N A N A N A N A N A N A X X X X X X I N N A N A N A N A N A N A N A N A N A X X N A J N N A N A N A N A N A N A X X X x X X8900. 1 CHG O 9/13/200 7

noncomplianc e andto inves t more resource s i

n effort s t o preclud e thei r

recurrence . Th e FAA' s polic y o f forgoin g civi l penalty action s whe n on e o f thes e entitie s detect s violations , promptl y disclose s th e violation s t o th e FAA , andtake s promp t correctiv e actio n t o ensur e tha t th e sam e or simila r violation s d o no t

recur i s designe dto encourag e complianc e wit h FA A regulations , foste

r saf e operatin g practices , andpromot e th e developmen t o f internal evaluatio n programs . 11-4 . KE Y TERMS . Th e followin g key term s andphrase s are define dto ensur e astandar d interpretatio n an dunderstandin g o f FAA voluntar

y disclosure policy . A . Evidence . Fo r

th e purpos e o f

voluntar y disclosure , evidenc e generall y shoul db e i n th e for mo f writte n documentatio n or report s tha

t suppor t acertificate holder's , qualifie d fractiona l ownershi p programs , o r

PAH' s analysi s o f

th e disclose dapparen t

violatio n an

dth e resultin g element s o f

th e propose dcomprehensiv e fix. Evidenc e generall y come s fro mth e followin g fou

r elements : 1 ) Document s or

manual s reviewed . 2 ) Equipmen t

examined . 3 ) Activitie s observed . 4 ) Intervie w data . B . Comprehensiv e Fix . 1 ) A comprehensiv e fix i s a n action , or

actions , propose db

y th e certificate holder , qualifie dfractiona

l ownershi p program , or

PA H andaccepte db y th e principal inspecto r (PI ) (se e definitio n i

n subparagrap h 11-4 D below ) t o preclud e recurrenc e o f th e apparen t

violatio n tha

t ha s been voluntaril y disclose dunde r thi s program . 2 ) A schedul e o f

th e date s andevent s encompasse db y th e comprehensiv e fix mus t b e establishe dandinclude di n alette r o f correction . C . Satisfactor y Fix . A satisfactor y fix i s acomprehensiv e fix, i n whic h al l correctiv e measure s hav e been complete do n schedul e andare satisfactor y t o th e FAA . D . PI . Under

th e Voluntar

y Disclosure Reportin g Progra m(VDRP) , P

I refer s t o th e appropriate maintenance , avionics , operation s inspector , or other designate dFA

A officia l o f th e progra moffic e responsibl e fo

r oversigh t o f th e are aofnoncomplianc e involve di n th e disclosure . NOTE : Th e designate dFA A officia l for voluntar y disclosur e concernin g anti

dru g an dalcoho l misus e preventio n progra mviolation s i s th e Branc h Manager , Complianc e andEnforcemen t Branch , Dru g Abatemen t Division , FA

A Headquarters ;

2

UNCONTROLLE D COPY WHE N DOWNLOADED Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e8900. 1 CHG O 9/13/200 7

E . Qualifie dFractiona l Ownershi p Programs . Fractional Ownershi p Program s are define di n 1 4 CFR , Par

t 91 , Subpar

t K , andassociate dManagemen t Specification s (MSpecs) . Participatio n ofFractiona l Ownershi p Program s i s limite da s follows :

1 ) Only progra

mmanager s authorize di

n accordanc e wit

h 1 4 CFRPar

t 91 , Subpar t K an dMSpecs , ma

y participat e i

n th e VDRP . 2 ) Voluntar

y Disclosure s o f

apparen t violation s b

y afractional ownershi p progra m ma y onl y b e submitte db y th e progra mmanager , or

a n authorize drepresentative . 3 ) Voluntar

y disclosure s b

y fractiona

l ownershi p program s are limite dto apparen t violation s pertainin g directl y t o th e dutie s andresponsibilitie s o f th e programmanager , a s define di n 1 4 CFRPar

t 91 , Subpar

t K an dMSpecs . 11-5 . VOLUNTARY DISCLOSUR E POLICY . I t i s FA A polic y that

th e ope n sharin g o f apparent violation s andacooperativ e a s wel l a s a n advisor y approac h to solvin g problem s will enhanc e andpromot e aviatio n safety . Certificate holders , qualifie dfractiona l ownershi p program s , andPAH s wil l receiv e alette r o f correctio n i

n lie u o f civi l penalty actio n fo

r covere d instance s ofnoncomplianc e tha t are voluntaril y disclose dto th e FA A i n accordanc e wit

h th e procedure s se t

fort h i n thi s section . Onc e th e letter o f correctio n i s issued , th e cas e wil l b e considere dclose dunles s th e agreed-upo n comprehensiv e fix i s no t satisfactoril y complete db y th e appropriate entity . A . I n evaluatin g whethe r

a n apparen t

violatio n i s covere db

y this policy , th e responsibl e inspecto r will ensur e tha

t th e followin g five condition s ar e met : 1 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , or

PA H ha s notifie dth e FA

A o f th e apparen t

violatio n immediatel y afte r detectin g i

t andbefor e th e agenc y ha s learne do f

i t b y othe r means . 2 ) Th e apparen t

violatio n wa s inadvertent . 3 ) Th e apparen t

violatio n doe s no t

indicate alack , or

reasonabl e question , o f qualificatio n o f

th e certificat e holder , qualifie dfractiona l ownershi p program , or

PAH . 4 ) Immediate action , satisfactor y to th e FAA , wa s take n upo n discovery t o terminat e th e conduc t

tha t resulte di n th e apparen t

violation . 5 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , o r

PA H ha s develope dor

i s developin g acomprehensiv e fix andschedul e o f implementatio n satisfactor y t o th e FAA . Th e comprehensiv e fix include s afollow-up self-audi t t o ensur e tha

t th e actio n taken correct s th e noncompliance . Thi s self-audi t i s i n additio n t o an

y audit s conducte db

y th e FAA . B . Excep t

a s specifie di

n subparagrap h 11-6 6 below , th e FA A ordinaril y will no t

forg o lega l enforcement

actio n i f th e certificate holder , qualifie dfractiona l ownershi p program , o r PA H inform s th e FA

A o f th e apparen t

violatio n during , or

i n anticipatio n of

, a n FA A investigation^inspectio n o r i n associatio n wit

h a n accident o r incident . 3 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e8900. 1 CHG O 9/13/200 7

C . Th e procedure s t o b e followe dwhe n applyin g th e voluntary disclosur e polic y are furthe r describe di

n th e followin g paragraphs . 11-6 . PHAS E I—NOTIFICATIO N T O TH E FAA O FA N APPAREN T VIOLATION . Excep t a s specifie dbelow , th e voluntar y disclosure polic y applie s onl y when notificatio n o f a n apparent violatio n i s mad e t o th e FA A b y th e certificate holder , qualifie dfractiona l ownershi p program , or

PAH immediatel y afte

r th e apparen t

violatio n ha s been discovere db y that regulate d entity , an dbefor e th e FAA learn s o f

th e apparen t

violatio n b

y some othe r

means . A . Notificatio n b y th e Certificat e Holder , Fractiona l Ownershi p Program , o r th e PAH o f a n Apparen t

Violation . Initia

l notificatio n o f

a n apparen t

violatio n b

y eligibl e regulate dentitie s ma

y b e submitte dorally , vi aawritte n hardcopy , o r b y electroni c copy . However , complianc e wit

h th e 1 0 (o r

30 ) da y limi t (se e subparagrap h 11-8F ) fo r submissio n o f th e writte n repor

t wil l b e base do n th e date o f th e original notification , regardles s o f th e submissio n mean s or

media . A recommende dforma t fo r writte n voluntar

y disclosure s b

y regulate dentitie s tha

t are no t authorize dus e o f

th e web-base dVDR

P (se e subparagrap h 11-6C below ) i s provide di

n paragrap h 11-17 . When acertificate holder , fractiona l ownershi p program , o r PA H notifie s th e FA

A o f a n apparen t

violation , contac t

mus t b e made with , or

directe dto , th e appropriate PI . (Note : For thos e operator s utilizin g th e web-base dVDR P system , thi s notificatio n i s automate dupo n submissio n o f th e voluntar

y disclosur e b y th e regulate dentit y an d n o furthe r notificatio n i s required ) It i s FA A polic y tha

t initial notificatio n shoul db e accomplishe do n atimel y basis , ordinaril y withi n 2 4 hour s o f th e discovery o f

th e apparen t violation . However , a

n inspecto r

ma y accep t disclosure s that

excee dth e 24 hour

polic y whe

n th e inspecto r determine s tha

t alate r submissio n i s justifie dbase do n th e specifi c circumstances , and i n vie w o f thos e circumstances , th e submissio n i s stil l considere dtimely. For example , a voluntar y disclosur e base do n acompany violatio n reveale di n a n Aviatio n Safet

y Actio n Progra m(ASAP ) repor

t ma y requir e more tha

t 2 4 hour s fro

mth e submissio n o f

tha t ASAP repor t i n order for th e responsibl e compan y entit y t o become aware o f

th e informatio n i

n th e repor t andt o initiat e avoluntar

y disclosure . Th e FA

A retain s sol e discretio n i n determinin g whether avoluntary disclosur e receive dlater tha n 24 hour s afte

r discover y o f th e violatio n i s timely . The certificate holder , fractiona l ownershi p program , o r

PAH shoul dtherefore no t dela y notificatio n fo

r an y reason , an dshoul daddress , t o th e maximu mexten t possible , th e followin g item s wit h th e PI : 1 ) A brie f

descriptio n o f

th e apparen t

violation , includin g a

n estimat e o f

th e duratio n o f time tha t i t remaine dundetected , a s wel l a s ho w an dwhen i t wa s discovered . 2 ) Verificatio n tha

t noncomplianc e cease dafte r i t wa s identified . 3 ) A brie f

descriptio n o f

th e immediate actio n take n afte r th e apparen t

violatio n wa s identified , the immediate actio n take n to terminate th e conduc t tha t resulte di n th e apparen t violation , andth e perso n responsibl e for takin g th e immediate action . 4 ) Verificatio n that

a n evaluatio n i s underwa

y t o determin e if

ther e are an

y systemi c problem s an

dadescriptio n o f

th e correctiv e step s necessar y t o preven t

th e apparen t

violatio n fro mrecurring . 4

UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S to verif

y thi s versio n i s curren t

prio r to us e8900. 1 CHG O 9/13/200 7 5 ) Identificatio n o f

th e perso n responsibl e fo

r preparin g th e comprehensiv e fix. 6 ) Acknowledgmen t

tha t adetaile dwritte n repor

t wil l b e provide dt o th e P

I withi n 1 0 workin g days , excep t

a s note di

n subparagrap h 8

Fo f thi s chapter . B . Exceptions . I

f th e FA A ha s learne do f

a n apparent

violatio n b y acertificate holder , fractiona l ownershi p program , o r

PAH fro ma n ASAP repor

t a s describe di

n th e curren t

editio n o f A C 120-66 , Aviatio n Safet

y Actio n Program , avoluntar y disclosur e ca

n stil l b e accepte db

y th e FAA , even thoug h th e FAA ha s already learne do f th e violatio n fro

mth e ASAP . Similarly , i

f aregulate dentit

y voluntaril y agree s t o conduc t ajoin t audi t (inspection ) wit

h th e FA A durin g which a n apparen t

violatio n i s discovere deither b y th e company o r

FA A member s o f

th e audi t (inspection ) team , th e FA

A ma y accep t avoluntar

y disclosure submitte db

y th e company , even thoug h th e FA

A ha s already learne do f

th e apparen t

violatio n durin g th e cours e o f th e join t audi t (inspection) . C . Us e o f th e Web-Base dVDR P fo r Notificatio n o f

a n Apparen t

Violation . For authorize duser s o f

th e web-base dVDRP , notificatio n wil l normall y b e mad e vi ath e we b too l discusse di

n paragrap h 11-19 . Effectiv e December 8 , 2006 , us e o f

this too l i s require dfo

r voluntar y disclosure s submitte db

y certificate dair

carriers . Future expansio n o f th e too l ma

y include other

regulate dentities , a s note di n paragrap h 11-19 . 1 ) Submissio n o f

avoluntar

y disclosur e vi ath e web-base dVDR P syste mwill resul t i n automate dnotificatio n o f th e Pi s assigne dt o tha

t certificate . 2 ) The web-base dVDRP systemcontain s provision s fo r indicatin g tha

t th e notificatio n proces s wa s begu n vi aanothe r media . Whe

n acceptabl e t o th e PI , initial notic e b y a n authorize duse r

o f th e web-base dVDRP ma y b e submitte dorally , vi aawritte n hardcopy , or b y electroni c copy ; provided , th e regulate dentit y enter s th e initia

l notificatio n dat avi ath e web-base dVDRP syste mwithi n 7 2 hour s o f th e original notification . However , complianc e wit h th e 1 0 (o r 30 ) da y limi t fo r submissio n o f

th e writte n repor

t will b e base do n th e dat e o f th e origina l notification , regardles s o f th e submissio n mean s o r

media . NOTE : I n th e cas e o f

voluntar y disclosure s submitte dvi ath e web-base dVDRP , notificatio n o f

th e PI i s accomplishe db

y th e progra

mupo n submissio n o f

th e voluntar y disclosur e b

y th e regulate dentity . N o furthe r notificatio n i s require do f th e regulate dentity . 11-7 . PHAS E II—FA A RESPONS E T O CERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPA H NOTIFICATION , Th e P I respond s wit

h awritte n or electroni c acknowledgmen t o f th e entity' s initia

l notification . Thi s acknowledgmen t include s th e reques t fo r awritte n report

andi s sent

i n lie u o f aletter o f investigation ; provided , th e writte n repor t i s complete di

n accordanc e wit

h th e voluntar

y disclosur e reportin g procedure s set fort h i n thi s sectio n an dparagrap h 11-1 . Th e P I wil l open a

n Enforcement

Investigativ e Repor

t (EIR ) tha t wil l b e close dou t

wit h alette r o f correction , followin g satisfactor y developmen t

o f a comprehensiv e fix andschedul e o f implementatio n agree dupo n b y th e FAA andth e entity . VDR P fix codes , a

n inspector^clerica

l self-disclosure packag e checklist , FA A For m2150- 5 sel f 5 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e8900. 1 CHG O 9/13/200 7

disclosure worksheet , an dasampl e FA A initia l notificatio n acknowledgmen t letter i s provide di

n paragrap h 11-18 . NOTE : When th e regulate dentit y ha s submitte dth e voluntary disclosur e vi ath e web-base dVDRP , actio n o n th e voluntar y disclosur e b

y th e P I result s i n a n automate delectroni c repl y to th e regulate dentit y an da n automate dopenin g o f

th e Enforcement

Investigativ e Repor

t (EIR) , t o includ e automate dassignmen t o f th e EI Rnumber . When th e inspecto r i s no t utilizin g th e web-base dVDR P system , th e inspecto r shal l obtai n a

n EIRnumber

i n accordanc e wit

h establishe dloca

l offic e procedure s fo

r issuanc e o f

Enforcement

Investigatio n Numbers . 11-8 . PHAS E HI—WRITTE N REPOR T O FCERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPAH' S APPAREN T VIOLATION . Th e writte n repor t shoul db e provide dt o th e PI , b y th e regulate dentity , withi n 1 0 workin g day s afte r th e initia l notificatio n wa s made , excep t a s note di

n subparagrap h 11-8 Fbelow . A sampl e forma t fo r thi s repor t i s provide da s paragrap h 11-17 . In summary , th e writte n repor t shoul dinclud e th e followin g information : A . A lis t o f th e specifi c FA

A regulation s tha

t ma y hav e been violated . B . A descriptio n o f

th e apparen t

violation , includin g th e duratio n o f tim e i t remaine d undetected , a s wel l a s ho w an dwhen i t wa s detected . C . A descriptio n o f

th e immediate actio n take n t o terminat e th e conduc t tha t resulte di n th e apparent

violation , includin g whe n i t wa s taken , andwh o wa s responsibl e fo r takin g th e action . D . A

n explanatio n that

show s th e apparen t

violatio n wa s inadvertent . E . Evidenc e that

demonstrate s th e seriousnes s o f th e apparen t

violatio n an dth e regulate d entity' s analysi s o f

that evidence . F . A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planne d correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , andatim e schedul e fo r completio n o f

th e fix. I f apropose dcomprehensiv e fix i s no t full y develope dwithi n 1 0 workin g days , th e pertinen t regulate dentit

y shoul dprovid e a

t leas t a n overvie w o f

it s comprehensiv e fix plan s i n awritte n repor

t submitte dwithi n 1 0 workin g day s afte r th e initia l notificatio n wa s made . I

n an y event , adetaile ddescriptio n o f th e comprehensiv e fix shoul db e submitte dwithi n 3 0 calenda r day s afte r initia l notification . G . Identificatio n o f

th e company officia

l responsibl e fo

r monitorin g th e implementatio n an dcompletio n o f

th e comprehensiv e fix. NOTE : For

regulate dentitie s authorize duse do f th e web-base dtoo l fo

r VDRP submission s a s describe di n paragrap h 11-19 , entr

y o f th e Phas e III informatio n will b e accomplishe dusin g th e web-tool . 6 UNCONTROLLE D COPY WHE N DOWNLOADED Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r to us e '\' '8900. 1 CHG O 9/13/200 7

11-9 . PHAS E IV—WRITTE N REPOR T REVIE W B Y TH E FAA . Th e FA A work s wit

h th e certificate holder , fractiona l ownershi p program , o r

PAH t o ensur e that

th e regulate dentit

y ha s identifie dan

y roo t cause s an dsystemi c issue s whic h le dt o th e apparen t

violation . Thi s collaboratio n help s t o ensur e tha t th e correctiv e action s containe di n th e comprehensiv e fix ar e acceptabl e t o th e FAA . NOTE : Shoul dinvestigatio n o f th e apparen t

violatio n resul t

i n adeterminatio n tha t n o violatio n occurred , th e EI Rma y b e close dutilizin g aCod e 1 4 (N o Action ) i n bloc k 2 5 whe n closin g aself-disclosure wit h "N o Action, " th e inspecto r closin g th e cas e mus t

indicat e th e reaso n fo

r th e closure withou t

actio n a s indicate d below : 1 ) Whe n processin g avoluntar

y disclosure o

n paper , th e inspecto r

shoul denter

tha t explanatio n i

n th e Correctiv e Actio n Pla n Bloc k o n th e FA

A For m2150- 5 (o r

215 0 workshee t

a s applicable) .

2 ) When processin g aself-disclosure utilizin g th e web-base dsystem , th e inspecto r i s presente dwit

h th e question , "I s th e Self-Disclosure Approve dor Rescinded? " T o rescin dth e Self-Disclosure th e inspecto r wil l selec t

th e option , "Rescinded " and , i n th e tex t bo x labeled , "I f Rescinded , Explain, " th e inspecto r wil l enter a n explanatio n fo

r th e closur e wit

h n o action . The explanatio n fo

r closur e wit

h n o actio n ma

y b e asimpl e statemen t

tha t th e investigatio n establishe dtha

t n o violatio n occurred , or

i t ma y contai n a s muc h detai l a s deeme dnecessar y t o explai n th e inspector's decision .

3 ) Whe n closin g avoluntar

y disclosur e vi ath e manua l syste mwithou t

action , th e inspecto r ha s th e optio n o f

enterin g or

not enterin g proble mcodes , fix codes , andregulation s violated . I n th e web-base dprogram , i f thos e item s hav e already bee n entere dan dcapture db

y th e system , th e inspecto r

canno t delet e thos e fields, but

th e repor t wil l b e close dandrecorde da s havin g n o actio n take n base do n th e explanatio n provide db y th e inspecto r

i n th e explanatio n field. 11-10 . PHAS E V—IMPLEMENTATIO N O FA COMPREHENSIV E FI X AND FAA SURVEILLANCE . A . Durin g th e implementatio n period , th e FA A an dth e pertinen t

regulate dentit

y shoul d continu e t o wor

k together . Th e FAA ma

y advis e andassis t

th e entit y i n correctin g an

y identifie d systemi c problems . Change s wil l b e made to th e propose dcomprehensiv e fix whe n th e nee di s identified . Upon determinin g tha t th e initia l implementatio n o f

th e comprehensiv e fix i s satisfactory , th e P

I wil l issu e aletter

o f correction . Shoul dachang e t o th e comprehensiv e fix b e identifie dafte

r issuanc e o f

th e letter o f correction , th e P

I wil l issu e a

n amendmen t

to th e lette

r o f correctio n tha

t reflect s thi s change . B . Th e FA

A monitor s th e implementatio n o f th e correctiv e steps . Throughou t th e implementatio n period , th e FA A assesse s th e pertinen t

regulate dentity' s correctiv e effort s an d to p management' s awarenes s o f thes e efforts . If

, durin g thi s period , th e FA A determine s tha

t th e step s take n b

y th e entit y ar e no t thos e documente di

n th e comprehensiv e fix, th e letter o f 7 UNCONTROLLE D COP Y WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e r8900. 1 CHG O 9/13/200 7

correctio n ma

y b e rescinded , th e investigativ e repor t ma y b e reopened , an dappropriat e lega l enforcement

actio n ma

y b e initiated . 11-11 . PHAS E VI—INSPECTO RSIGNOFF . A t th e conclusio n o f

th e implementatio n period , th e P I make s afinal assessment . I f al l element s o f

th e comprehensiv e fix hav e been adequatel y accomplished , th e PI finds th e fix satisfactor y andclose s th e case . Th e cas e remain s subjec t to reopenin g i

n th e even t

that th e agreed-upo n actions , outline di n th e comprehensiv e fix, are no t complete dt o th e satisfactio n o f th e FAA . A statement

o f follow-up investigation , confirmin g tha t th e comprehensiv e fix wa s satisfactoril y implemente dandcompleted , i s prepare dto complete th e FAA' s investigativ e package . A . Th e PI ha s th e authority to clos e the case . Consultatio n wit h regional specialists , lega l counsel , o r

othe r FA A personne l ma

y b e accomplishe dwhe n deeme dappropriat e b y th e PI . B . Followin g completio n o f th e agreed-upo n correctiv e action(s) , th e certificat e holder , fractiona l ownershi p program , o r

PAH conduct s aself-audi t to ensur e that

th e actio n take n remedie s th e proble mthat gav e ris e t o th e apparent

violation . C . If , followin g FAA closur e o f th e investigativ e packag e resultin g fro mavoluntar

y disclosure , th e same o r

simila r violation s are discovere dt o hav e occurre dprio r t o submissio n o f th e associate dvoluntar

y disclosure , th e FA

A doe s no t

reope n th e cas e unles s i

t determine s tha

t th e pertinen t

regulate dentit

y faile dt o compl y wit

h al l th e element s o f

th e comprehensiv e fix agree dupon b

y th e FA A an dth e entity . 11-12 . DISPUT E RESOLUTION . Whe n dispute s occur

regardin g th e acceptanc e o f a propose dcomprehensiv e fix, o r amodificatio n theret o befor e th e fix i s considere dsatisfactory , th e principal inspecto r

andth e pertinen t

regulate dentit

y ma y reques t that th e issu e b e resolve da

t th e next level o f managemen t

withi n th e FAA . Thi s procedur e wil l provid e for a n independent assessment

o f th e area s i

n disagreement . 11-13 . SEPARAT E ACTION S AGAINS T AIRME N O ROTHE RINDIVIDUA L AGENTS . A . The voluntar

y disclosur e polic y applie s t o individua l airme n o r

other agent s o f a n employin g certificate holder , fractiona l ownershi p program , o r

PA H whe n th e followin g occurs : 1 ) Th e apparen t

violatio n involve s adeficienc y o f th e employin g entity' s practice s or procedure s that

cause s th e employin g certificate holder , fractiona l ownershi p program , or PA H to b e i n violatio n o f

acovere dviolatio n o f

a n FA A regulation . 2 ) Th e airman o r

othe r agen t o f th e employin g entity , whil e actin g o n behal f o f th e employin g entity , inadvertentl y violate s th e FAA' s regulation s a s adirec t resul t o f adeficienc y o f the employin g entit

y that cause s th e employin g entit y t o b e i n violatio n o f

th e regulations . (The voluntar

y disclosur e polic y doe s no t appl y to th e airma

n or othe r agen t when his/he r apparent violatio n i s th e resul t

o f action s unrelate dt o th e employin g entity' s deficiency) .

8 UNCONTROLLE D COPY WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e ^ 

# -

TA C 00-58 A 9/8/0 6

b . Excep t

a s specifie di

n paragrap h 1 4 o f

thi s AC , th e Voluntar

y Disclosure Reportin g Progra mdoe s no t

appl y t o violation s b

y individual airmen . 4 . BACKGROUND . Civi l penalties , under th e FAA' s enforcement

program , hav e alway s been considere damean s t o promot e complianc e wit h th e FAA' s regulations , no t a n en di n themselves . I

n additio n to th e deterrenc e achieve db y th e appropriat e us e o f

civi l penalties , th e publi c interes t

i s als o serve db

y positiv e incentive s t o promot e andachiev e compliance . Indeed , th e FA A believe s that

aviatio n safet

y i s wel l serve db

y incentive s fo

r certificat e holders , qualifie dfractiona

l ownershi p programs , andPAH s to identif y andcorrec t

thei r own instance s o f noncomplianc e an

dt o inves t

mor e resource s i

n effort s t o preclud e thei r

recurrence . The FAA' s polic y o f forgoin g civi l penalt

y action s when on e o f

thes e entitie s detect s violations , prompti y disclose s th e violation s t o th e FAA , andlake s promp t correctiv e actio n t o ensure tha t th e sam e or simila r violation s d o no t

recur i s designe dt o encourag e complianc e wit h th e FAA' s regulations , foste r saf e operatin g practices , andpromote th e developmen t o f internal evaluatio n programs . 5 . KE Y TERMS . Th e followin g ke y term s andphrase s are define dt o ensure astandard interpretatio n andunderstandin g o f th e FAA' s voluntar

y disclosur e policy . a . Evidence . Fo r

th e purpos e o f

voluntar y disclosure , evidenc e generall y shoul db e i n th e for mo f writte n documentatio n or report s tha

t suppor t acertificate holder's , qualifie dfractiona l ownershi p program's , o r

PAH' s analysi s o f

th e disclose dapparen t

violatio n andth e resultin g element s o f

th e propose dcomprehensiv e fix. Evidenc e generall y come s fromth e followin g fou r elements : (1 ) Document s o r

manual s reviewed . (2 ) Equipment

examined . (3 ) Activitie s observed . (4 ) Intervie w data . b . Comprehensiv e Fix . (1 ) A comprehensiv e fix i s a n action , o r

actions , propose db y th e certificate holder , qualifie dfractiona

l ownershi p program , or

PAH andaccepte db y th e principa l inspecto r (PI ) (se e definitio n i

n paragrap h 5d ) to preclud e recurrenc e o f th e apparen t

violatio n tha

t ha s been voluntaril y disclose dunde r this program . (2 ) A schedul e o f

th e date s andevent s encompasse db y th e comprehensiv e fix mus t b e establishe dandinclude di n aletter o f correction . c . Satisfactor y Fix . A satisfactor y fix i s acomprehensiv e fix, i n whic h al l correctiv e measure s hav e been complete do n schedul e an dar e satisfactor

y t o th e FAA . d . PI . Under

th e Voluntar

y Disclosure Reportin g Progra m(VDRP) , P

I refer s t o th e appropriate maintenance , avionics , operation s inspector , or other designate dFA

A officia l o f th e progra moffic e responsibl e for

oversigh t o f th e are aofnoncomplianc e involve di n th e disclosure . \ p



### ^^^^ ' ^^^^^^^^^ M Par 39/8/0 6 A C 00-58 A NOTE : Th e designate dFA A officia l fo r voluntar y disclosur e concernin g anti

dru g an dalcoho l misus e preventio n progra mviolation s i s th e Branc h Manager , Complianc e an dEnforcemen t Branch , Dru g Abatemen t Division , FA A Headquarters . e . Qualifie dFractiona l Ownershi p Programs . Fractional ownershi p program s ar e define di n par t 91 , subpar

t K andassociate dMSpecs . Participatio n i n th e VDRP b

y afractiona

l ownershi p progra

mi s limite db

y th e following : (1 ) Only programmanager s authorize di n accordanc e wit

h par t 91 , subpar

t K and MSpecs , ma

y participat e i

n th e VDRP . (2 ) Voluntar

y disclosure s o f

apparen t violation s b

y afractiona

l ownershi p progra

mma y only be submitte db

y th e programmanager , or a n authorize drepresentative . (3 ) Voluntar

y disclosure s b

y fractiona

l ownershi p program s are limite dt o apparen t violation s pertainin g directl y t o th e dutie s andresponsibilitie s o f th e progra

mmanager , a s define di n par t 91 , subpar

t K an dMSpecs . 6 . VOLUNTAR Y DISCLOSUR E POLICY . The FA A believe s tha

t th e ope n sharin g o f apparent violation s andacooperativ e a s well a s a n advisor y approac h t o solvin g problem s will enhanc e an

dpromote aviatio n safety . Certificate holders , qualifie dfractiona l ownershi p programs , andPAH s wil l receiv e aletter o f correctio n i

n lie u o f civi l penalt

y actio n fo

r covere d instance s ofnoncomplianc e tha t are voluntaril y disclose dt o th e FA A i n accordanc e wit

h th e procedure s se t

fort h i n this AC . Onc e th e letter o f correctio n i s issued , th e cas e wil l b e considere dclose dunles s th e agreed-upo n comprehensiv e fix i s no t satisfactoril y complete db y th e appropriate entity . a . I n evaluatin g whethe r

a n apparen t

violatio n i s covere db

y thi s policy , th e FA

A will ensure tha t th e followin g five condition s are met : (1 ) Th e certificate holder , qualifie dfractiona l ownershi p program , or

PAH ha s notifie d th e FA A o f th e apparen t

violatio n immediatel y afte r detectin g i

t andbefore th e Agenc y ha s learne do f i t b y othe r means . (2 ) Th e apparen t

violatio n wa s inadvertent . (3 ) Th e apparen t

violatio n doe s no t

indicat e alack , or

reasonabl e question , o f qualificatio n o f

th e certificate holder , qualifie dfractiona l ownershi p program , or

PAH . (4 ) Immediate action , satisfactor y to th e FAA , wa s take n upo n discover y to terminat e th e conduc t

tha t resulte di n th e apparen t

violation . (5 ) Th e certificate holder , qualifie dfractiona l ownershi p program , o r

PAH ha s develope do r

i s developin g acomprehensiv e fix andschedul e o f implementatio n satisfactor y to th e FAA . Th e comprehensiv e fix include s afollowup self-audi t t o ensur e tha

t th e actio n taken correct s th e noncompliance . Thi s self-audi t i s i n additio n to an

y audit s conducte db

y th e FAA .

^ ' \^ Pa r 5 Pag e 3A

C 00-58 A 9/8/0 6 b . Excep t

a s specifie di

n paragrap h 7 c below , th e FA A ordinaril y wil l no t

forg o lega

l enforcement

actio n i f th e certificate holder , qualifie dfractiona l ownershi p program , or

PA H inform s th e FA

A o f th e apparen t

violatio n during , or

i n anticipatio n of

, a n FA A investigation/inspectio n o r i n associatio n wit

h a n acciden t or incident . c . Th e procedure s t o b e followe dwhe n applyin g th e voluntar y disclosur e polic y are furthe r describe di

n th e followin g paragraphs . 7 . PHAS E I : NOTIFICATIO N T O TH E FA A O FA N APPAREN T VIOLATION . Excep t a s specifie dbelow , th e voluntary disclosur e polic y applie s onl y when notificatio n o f a n apparent violatio n i s mad e t o th e FAA b y th e certificate holder , qualifie dfractiona l ownershi p program , or PA H immediatel y afte

r th e apparen t

violatio n ha s been discovere db y that regulate dentity , an

d befor e th e FA A learn s o f

th e apparen t

violatio n b

y som e other means . a . Us e o f th e Web-Base dVDR P fo r Notificatio n o f

a n Apparen t

Violation . For authorize duser s o f

th e Web-base dVDRP , notificatio n will normall y b e mad e vi athi s We b too l (se e Appendi x 1) . (1 ) For regulate dentitie s authorize dus e o f th e Web-base dVDRP , submissio n o f a voluntar y disclosur e vi ath e Web-base dVDR P systemwil l resul t

i n automate dnotificatio n o f th e Pi s assigne dto tha

t certificate . (2 ) The Web-base dVDR P syste mcontain s provision s fo r indicatin g tha

t th e notificatio n proces s wa s begu n vi aanothe r media . When acceptabl e t o th e PI , initia l notic e b y a n authorize d use r o f th e Web-base dVDRP ma y b e submitte dorally , vi aawritte n hardcopy , o r b y electroni c copy ; provided , th e regulate dentit y enter s th e initia

l notificatio n dat avi ath e Web-base dVDR P systemwithi n 7 2 hour s o f th e original notification . However , complianc e wit h th e 10

- (o r

30- ) da y limi t fo r submissio n o f

th e writte n repor

t will b e base do

n th e dat e o f

th e original notification , regardles s o f

th e submissio n mean s or

media . NOTE : Fo r

regulate dentitie s no t

ye t authorize dus e o f

th e Web-base dVDRP , th e notificatio n o f

a n apparen t

violatio n wil l b e submitte dorally , vi aawritte n hardcopy , o r

b y electroni c copy . Th e forma t fo r writte n voluntar y disclosure s b y regulate dentitie s no t

authorize dus e o f

th e Web-base dVDR P i s provide di n Appendi x 2 . b . Notificatio n b y th e Certificat e Holder , Fractiona l Ownershi p Program , o r th e PAH of a n Apparen t

Violation . When acertificate holder , fractiona l ownershi p program , o r

PA H notifie s th e FA

A o f a n apparen t

violation , contac t

mus t b e mad e with , o r

directe dto , th e appropriate PI . It

i s FA A polic y that

initial notificatio n shoul db e accomplishe do n atimel y basis , ordinaril y withi n 2 4 hour s o f th e discover

y o f th e apparen t

violation . However , a

n inspecto r ma y accep t disclosure s tha

t excee dth e 24 hour

polic y whe n th e inspecto r determine s tha t alate r submissio n i s justifie dbase do n th e specifi c circumstances , andi n vie w o f thos e circumstances , th e submissio n i s stil l considere dtimely. For example , avoluntar

y disclosure base do n acompany violatio n reveale di n a n Aviatio n Safet

y Actio n Progra

m(ASAP ) repor

t ma y require mor

e that 2 4 hour s fromth e submissio n o f tha t ASA P repor

t i n order fo r th e responsibl e compan y entit y t o become aware o f

th e informatio n i

n th e repor

t andt o initiate a voluntar y disclosure . Th e FA

A retain s sol e discretio n i

n determinin g whethe r

avoluntar

y ^ ^ Pag e 4 Pa r 69/8/0 6 A C 00-58 A

disclosure receive dlater

than 2 4 hour s afte

r discover y o f th e violatio n i s timely . Th e certificate holder , fractiona

l ownershi p program , o r

PA H shoul dtherefore no t

dela y notificatio n fo

r an y reason , andshoul daddress , t o th e maximu mexten t possible , th e followin g item s wit h th e PI : (1 ) A brie f

descriptio n o f

th e apparen t

violation , includin g a

n estimat e o f

th e duratio n o f time tha t i t remaine dundetected , a s wel l a s ho w andwhen i t wa s discovered . (2 ) Verificatio n tha

t noncomplianc e cease dafte r i t wa s identified . (3 ) A brie f

descriptio n o f

th e immediate actio n take n afte r th e apparen t

violatio n wa s identified , th e immediate actio n take n t o terminate th e conduc t that resulte di n th e apparent violation , andth e perso n responsibl e for takin g th e immediate action . (4 ) Verificatio n that

a n evaluatio n i s underwa

y to determin e i

f ther e are an

y systemi c problem s andadescriptio n o f th e correctiv e step s necessar y to preven t

th e apparen t

violatio n fro mrecurring . (5 ) Identificatio n o f

th e perso n responsibl e fo

r preparin g th e comprehensiv e fix. (6 ) Acknowledgmen t

that adetaile dwritte n repor

t wil l b e provide dto th e P

I withi n 1 0 workin g days . NOTE : I n th e cas e o f

voluntar y disclosure s submitte dvi ath e Web-base dVDRP , notificatio n o f

th e P I i s accomplishe db y th e progra mupo n submissio n o f th e voluntar y disclosur e b y th e regulate dentity . N o furthe r notificatio n i s require d o f th e regulate dentity . c . Exceptions . I

f th e FA A ha s learne do f

a n apparent

violatio n b

y acertificate holder , fractiona l ownershi p program , o r

PAH fro ma n ASAP repor

t a s describe di

n th e curren t

editio n o f A C 120-66 , Aviatio n Safet

y Actio n Program , avoluntar y disclosur e ca

n stil l b e accepte db

y th e FAA , even thoug h th e FA A ha s already learne do f

th e violatio n fro

mth e ASAP . Similarly , if aregulate dentit

y voluntaril y agree s to conduc t ajoin t audi t (inspection ) wit

h th e FA A durin g whic h a n apparen t

violatio n i s discovere deither b y th e company or

FAA member s o f

th e audi t (inspection ) team , th e FA

A ma y accep t avoluntar

y disclosure submitte db

y th e company , even thoug h th e FA

A ha s already learne do f

th e apparen t

violatio n durin g th e cours e o f th e join t audi t (inspection) . 8 . PHAS E II : FA A RESPONS E T O CERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPA H NOTIFICATION . Th e P I respond s wit

h awritten o r electroni c acknowledgmen t o f th e entity' s initial notification . Thi s acknowledgmen t include s th e reques t fo r awritte n report

an di s sent

i n lie u o f aletter o f investigation ; provided , th e writte n repor t i s complete di

n accordanc e wit

h th e voluntar

y disclosur e reportin g procedure s se t fort h i n thi s A C andAppendixe s 1 an d2 . Th e P I wil l open a

n Enforcement

Investigativ e Repor

t (EIR ) tha t will b e close dout

wit h alette r o f correction , followin g satisfactor y developmen t

o f a comprehensiv e fix andschedul e o f implementatio n agree dupo n b y th e FA A an dth e entity . NOTE : Whe n th e regulate dentit y ha s submitte dth e voluntar y disclosur e vi ath e Web-base dVDRP , actio n o n th e voluntar y disclosur e b y th e P I result s i n a n Pa r 7 Pag e 5 / >A

C 00- 5 8 A 9/8/0 6 automate delectroni c repl y t o th e regulate dentit y an da n automate dopenin g o f th e Enforcemen t

Investigativ e Repor t

(EIR) . 9 . PHAS E HI : WRITTE N REPOR T O FCERTIFICAT E HOLDER , FRACTIONA L OWNERSHI P PROGRAM , O RPAH' S APPAREN T VIOLATION . Th e writte n repor t shoul db e provide dt o th e PI , b y th e regulate dentity , withi n 1 0 workin g day s afte r th e initia l notificatio n wa s made . A sampl e forma t fo r thi s repor t i s provide da s Appendi x 2 . I n summary , th e writte n repor

t shoul dinclud e th e followin g information : a . A lis t o f th e specifi c FA

A regulation s tha

t ma y hav e been violated . b . A descriptio n o f

th e apparen t

violation , includin g th e duratio n o f tim e i t remaine d undetected , a s wel l a s ho w an dwhe n i t wa s detected . c . A descriptio n o f

th e immediate actio n take n t o terminat e th e conduc t tha t resulte di n th e apparent violation , includin g when i t wa s taken , andwh o wa s responsibl e fo r takin g th e action . d . A n explanatio n tha

t show s th e apparent

violatio n wa s inadvertent . e . Evidenc e that

demonsttate s th e seriousnes s o f th e apparen t

violatio n andth e regulate d entity' s analysi s o f

that evidence . f A detaile ddescriptio n o f th e propose dcomprehensiv e fix, outlinin g th e planne d correctiv e steps , th e responsibilitie s fo r implementin g thos e correctiv e steps , an datime schedul e fo r completio n o f

th e fix. I f

apropose dcomprehensiv e fix i s no t full y develope dwithi n 1 0 workin g days , th e pertinen t regulate dentit

y shoul dprovid e a

t leas t a n overvie w o f

it s comprehensiv e fix plan s i

n awritte n repor

t submitte dwithi n 1 0 workin g day s afte r th e initia l notificatio n wa s made . I

n an y event , adetaile ddescriptio n o f th e comprehensiv e fix shoul db e submitte dwithi n 3 0 calenda r day s afte r initia l notification . g . Identificatio n o f

th e compan y officia

l responsibl e fo

r monitorin g th e implementatio n an d completio n o f

th e comprehensiv e fix. 10 . PHAS E IV : WRITTE N REPOR T REVIE W B Y TH E FAA . Th e FAA work s wit h th e certificate holder , fractiona l ownershi p program , o r

PAH t o ensure that

th e regulate dentit

y ha s identifie dan

y roo t cause s an dsystemi c issue s whic h ledto th e apparen t violation . Thi s collaboratio n help s t o ensur e that th e correctiv e action s containe di n th e comprehensiv e fix ar e acceptabl e t o th e FAA . 11 . PHAS E V : IMPLEMENTATIO N O FA COMPREHENSIV E FI X AND FAA SURVEILLANCE . a . Durin g th e implementatio n period , th e FA A andth e pertinen t

regulate dentit

y shoul d continu e t o wor

k together . Th e FA

A ma y advis e andassis t

th e entit y i n correctin g an

y identifie d systemi c problems . Change s wil l b e mad e t o th e propose dcomprehensiv e fix when th e nee di s identified . Upo n determinin g that th e initia l implementatio n o f

th e comprehensiv e fix i s satisfactory , th e PI wil l issu e aletter o f correction . Shoul dachang e t o th e comprehensiv e fix b e identifie dafte

r issuanc e o f

th e lette r o f correction , th e P

I will issu e a

n amendmen t

l o th e letter

o f / / ^ correctio n tha

t reflect s thi s change . ' ^ 0 ^ Pag e 6 Pa r 89/8/0 6 A C 00-58 A b . Th e FA

A monitor s th e implementatio n o f th e correctiv e steps . Throughou t th e implementatio n period , th e FA A assesse s th e pertinen t

regulate dentity' s correctiv e effort s and to p management' s awarenes s o f thes e efforts . If

, durin g this period , th e FA A determine s that

th e step s take n b y th e entit

y are no t thos e documente di

n th e comprehensiv e fix, th e lette r o f correctio n ma

y b e rescinded , th e investigativ e repor t ma y b e reopened , an dappropriat e lega l enforcement

actio n ma

y b e initiated . 12 . PHAS E VI : INSPECTO RSIGNOFF . A t th e conclusio n o f

th e implementatio n period , th e P I make s afinal assessment . I f al l element s o f

th e comprehensiv e fix hav e been adequatel y accomplished , th e PI finds th e fix satisfactor y an dclose s th e case . Th e cas e remain s subjec t t o reopenin g i

n th e even t

tha t th e agreed-upo n actions , outline di n th e comprehensiv e fix, are not complete dt o th e satisfactio n o f th e FAA . A statemen t

o f follow-up investigation , confirmin g tha t th e comprehensiv e fix wa s satisfactoril y implemente dandcompleted , i s prepare dt o complete th e FAA' s investigativ e package . a . The PI ha s th e authority t o clos e th e case . Consultatio n wit h regional specialists , lega l counsel , or

other FA A personne l ma

y b e accomplishe dwhe

n deeme dappropriat e b

y th e PI . b . Followin g completio n o f th e agreed-upo n correctiv e action(s) , th e certificate holder , fractiona l ownershi p program , o r

PAH conduct s aself-audi t to ensur e tha

t th e actio n take n remedie s th e proble mthat gav e ris e t o th e apparen t

violation . c . If , followin g FAA closur e o f th e investigativ e packag e resultin g fro mavoluntar

y disclosure , th e same o r

simila r violation s ar

e discovere dt o hav e occurre dprio r t o submissio n o f th e associate dvoluntar

y disclosure , th e FA

A doe s no t

reopen th e cas e unles s i

t determine s tha

t th e pertinen t

regulate dentit

y faile dto compl y wit

h al l th e element s o f

th e comprehensiv e fix agree dupo n b

y th e FA A andth e entity . 13 . DISPUT E RESOLUTION . When dispute s occur regardin g th e acceptanc e o f apropose d comprehensiv e fix, or

amodificatio n theret o befor e th e fix i s considere dsatisfactory , th e P I an d th e pertinent

regulate dentit

y ma y reques t tha t th e issu e b e resolve da

t th e nex t leve l o f management

withi n th e FAA . Thi s procedure wil l provid e fo r a n independen t

assessmen t

o f th e area s i n disagreement . 14 . SEPARAT E ACTION S AGAINS T AIRME N O ROTHE RINDIVIDUA L AGENTS . a . Th e voluntar

y disclosur e polic y applie s t o individua l airme n o r

othe r agent s o f a n employin g certificate holder , fractiona l ownershi p program , or

PAH whe n th e followin g occurs : (1 ) Th e apparen t

violatio n involve s adeficienc y o f th e employin g entity' s practice s o r procedure s that

cause s th e employin g certificate holder , fractiona l ownershi p program , or

PA H to b e i n violatio n o f

acovere dviolatio n o f

a n FA A regulation . (2 ) Th e airma

n or othe r agen t o f th e employin g entity , whil e actin g o n behal f o f th e employin g entity , inadvertentl y violate s th e FAA' s regulation s a s adirec t resu h o f adeficienc y o f th e employin g entit

y that cause s th e employin g entit y t o b e i n violatio n o f

th e regulations . (The voluntar

y disclosur e polic y doe s no t appl y to th e airman or

othe r agen t when his/her apparent violatio n i s th e resul t

o f action s unrelate dt o th e employin g entity' s deficiency) . Pa r 1 1 Pag e 7 

# a

^8900. 1 CHG O 9/13/200 7

E . Qualifie dFractiona l Ownershi p Programs . Fractional Ownershi p Program s are define di n 1 4 CFR , Par

t 91 , Subpar

t K , an dassociate dManagement Specification s (MSpecs) . Participatio n ofFractiona l Ownershi p Program s i s limite da s follows :

1 ) Only programmanager s authorize di n accordanc e wit

h 1 4 CFRPar

t 91 , Subpar t K andMSpecs , ma

y participat e i

n th e VDRP . 2 ) Voluntar

y Disclosure s o f

apparen t violation s b

y afractiona

l ownershi p progra

m ma y only b e submitte db

y th e progra

mmanager , or

a n authorize drepresentative . 3 ) Voluntar

y disclosure s b

y fractiona

l ownershi p program s are limite dto apparent violation s pertainin g directl y t o th e dutie s an dresponsibilitie s o f

th e programmanager , a s define di n 1 4 CF RPar t 91 , Subpar

t K andMSpecs . 11-5 . VOLUNTARY DISCLOSUR E POLICY . It i s FA A polic y tha t

di e open sharin g o f apparent violation s andacooperativ e a s wel l a s a n advisor y approac h t o solvin g problem s wil l enhanc e andpromot e aviatio n safety . Certificate holders , qualifie dfractiona l ownershi p programs , andPAH s wil l receiv e alette r o f correctio n i

n lie u o f civi l penalty actio n fo

r covere d instance s ofnoncomplianc e that are voluntaril y disclose dto th e FA A i n accordanc e wit

h th e procedure s se t

fort h i n thi s section . Onc e th e letter o f correctio n i s issued , th e cas e wil l b e considere dclose dunles s th e agreed-upo n comprehensiv e fix i s no t satisfactoril y complete db y th e appropriat e entity . A . I n evaluatin g whethe r

a n apparen t

violatio n i s covere db

y thi s policy , th e responsibl e inspecto r wil l ensure tha

t th e followin g five condition s ar e met : 1 ) Th e certificate holder , qualifie dfractiona l ownershi p program , or

PA H ha s notifie dth e FAA o f

th e apparen t

violatio n immediatel y afte r detectin g i

t an dbefor e th e agenc y ha s learne do f

i t b y othe r means . 2 ) Th e apparen t

violatio n wa s inadvertent . 3 ) Th e apparen t

violatio n doe s no t

indicate alack , o r

reasonabl e question , o f qualificatio n o f

th e certificat e holder , qualifie dfractiona l ownershi p program , o r

PAH . 4 ) Immediate action , satisfactor y t o th e FAA , wa s take n upo n discover y to terminate th e conduc t

tha t resulte di n th e apparen t

violation . 5 ) Th e certificat e holder , qualifie dfractiona l ownershi p program , or

PAH ha s develope do r

i s developin g acomprehensiv e fix andschedul e o f implementatio n satisfactor} ' to th e FAA . Th e comprehensiv e fix include s afollow-up self-audi t t o ensur e that

th e actio n take n correct s th e noncompliance . Thi s self-audi t i s i n additio n t o an

y audit s conducte db

y th e FAA . B . Excep t

a s specifie di

n subparagrap h 11-6B below , th e FA A ordinaril y wil l no t

forg o lega l enforcement

actio n if th e certificate holder , qualifie dfractiona l ownershi p program , or PA H inform s th e FA

A o f th e apparen t

violatio n during , or

i n anticipatio n of

, a n FA A investigation4inspectio n or i n associatio n wit

h a n accident or incident . AJ^—" ^ ^Cfc»" ' ^i^ ^ UNCONTROLLE D COP Y WHE N DOWNLOADE D Chec k FSIM S t o verif

y thi s versio n i s curren t

prio r t o us e ^y7/r f '^^ 2 t 3^^^^ p Regiona l le t AIRCRAF T MAINTENANC E MANUA L - PAR T I SYSTE M DESCRIPTIO N SECnO N OnA/C1000M0999 , 15001-1599 0 

### TAS K30-40-00-001-A0 1 WINDOWS , WINDSHIELD S AN D

DOOR S INTRODUCTIO N Th e windshiel d an d sid e window s us e electrica l heatin g fo ranti-icin g an d de-fogging . Th e sid e window s hav e anti-foggin g only . Th e windshiel d wipe rsyste m use s electri c motor s t o driv e wipe rblad e assemblie s fo rth e pilo t an d co-pilo t windshields . GENERA L DESCRIPTIO N Figur e 30-40-00-000001 . Th e window s an d windshield s consist s o f th e followin g systems : • Windshiel d an d Sid e Windo w Anti-ic e System s • Windshiel d Wipe rSystem . WINDSHIEL D AN D SID E WINDO W ANTI-IC E SYSTEM S Th e fligh t compartmen t windshield s an d sid e window s ar e electricall y heated . Th e powe r suppl y fo rth e windshiel d is 20 0 Va c (tw o phase ) fo ranti-icin g an d 11 5 Va c fo r defogging.Th e sid e window s ar e supplie d wit h 11 5 Vac'fo ranti-foggin g only . Al l windshield s an d sid e window s hav e temperatur e contro l an d overhea t sensor s fo rcontro l an d overhea t protection . A spar e senso ri s als o availabl e i n eac h windo w t o b e use d shoul d on e o f th e othe rsensor s fail . Th e amoun t o f hea t supplie d t o th e windshield s an d side-window s i s controlle d b y fou rtemperatur e controllers , on e fo reac h window . Overhea t o rlos s o f hea t i s monitore d fo rth e relate d windo w b y It s controller . A tes t switc h loca^ d betwee n thv e two . contro l

. • . • . I •• • -Ui•^•" • EFFECTIVITY : Se e firs t pag e o f TAS K30.40-00-001-A0 1 switche s i s use d t o tes t th e controller s an d th e windo w heaters . Th e windshield/sid e windo w heate rcontroller s provid e electrica l powe r switching , control , monitorin g an d indicatio n fo rth e windshiel d heatin g element s containe d withi n th e windshiel d an d sid e windows . Tw o switche s locate d o n th e ant i ic e contro l pane l ar e use d t o contro l th e system . Th e left switc h control s th e lef t windshiel d an d sid e window . Th e right switc h control s th e right windshiel d an d sid e window . Th e hea t contro l switche s hav e thre e positions ; OFF/RESET , LOW , an d HI . I n th e LO W position , windo w an d windshiel d o n th e selecte d sid e ar e heate d a t a lo w level . Whe n H I I s selected , th e sid e windo w I s heate d a t lo w leve l an d th e windshiel d I s heate d a t hig h level . Th e OFF/RESE T positio n is use d t o rese t o rtur n th e syste m off . WINDSHIEL D WIPE R SYSTE M Th e pilo t an d co-pilo t windshiel d wiper s ar e selecte d fro m independen t switche s i n th e fligh t compartmen t an d ar e controlle d b y a n electroni c contro l unit .



# 30-40-0 0 Pag e 1 Ja n 20/200 8

# ^700/goo _ ^^^TjT ^ Regiona l le t AIRCRAF T MAINTENANC E MANUA L - PAR T I SYSTE M DESCRIPTIO N SECTIO N BUILT-I N TES T Testin g o f th e controller s an d associate d circuit s i s performe d b y th e tes t switch , locate d o n th e anti-Ic e contro l panel . Prio rt o perfonnin g th e test , th e left an d right windshiel d switche s mus t b e place d I n th e L O o rH I position . Th e tes t check s th e temperatur e controllers , sensors , an d heater s a s a n operationa l system . EICA S U R WINDO W HEA T an d L/ R WINDSHIEL D HEA T cautio n message s ar e displaye d durin g th e test . Th e integrit y o f th e followin g circuit s is als o checked : • Th e warm-u p circui t is functiona l • Th e norma l circui t is functiona l • Th e overhea t protectio n circui t I s functiona l an d th e temperatur e senso ris no t shorted . Afte rapproximatel y 8 seconds , th e controller s terminat e th e tes t b y removin g th e EICA S message s an d rever t t o norma l operation , i f successful . I f a controlle rdetect s a failur e th e message s remai n displayed . EICA S INDICATIO N Figur e 30-40-00-000001 . Th e heate rcontroller s interfac e wit h th e EICA S syste m t o provid e syste m failur e statu s message s t o th e crew . Discret e signal s fro m eac h controlle rar e connecte d t o th e EICA S DCUs . Logi c circuit s ar e buil t withi n th e DCUs t o determin e th ^

typ e o f message s t o b e displayed . T o preven t nuisanc e message s bein g generate d whe n aircraf t bu s bar s ar e shed , th e DC U logi c I s designe d t o provid e messag e blankin g whe n eithe rA C bu s 1 o rA C bu s 2 powe ris no t connected . EICA S MESSAGE S Th e lis t belo w detail s th e message s tha t th e EICA S syste m display s fo rth e windshiel d hea t system : MESSAG E LWSHL D HEA T WINDO W HEA T R WSHL D HEA T R WINDO W HEA T TYP E

Caution i Failur e o

f lef t windshiel d hea t wit h A C bu s 1 powered . Als o poste d durin g Tes t fo r8 see s Cautior Cautio n Cautio r LOGI C

Failur e o f lef

t window heat . Als o poste d durin g Tes t fo r8 second s Failure o f righ t windshiel d hea t wit h A C bu s 2 powered . Als o poste d durin g Tes t fo r8 second s Failur e o f righ t window heat wit h A

C bu s 2 . Als o poste d durin g Test fo r8 second s TRAININ G INFORMATIO N POINT S

• Whe n a spar e senso relemen t i s used , documente d evidenc e mus t b e i n place . Thi s allow s fo radvanc e plannin g o f aircraf t windshiel d replacemen t a t a suitabl e maintenanc e bas e • Durin g windshiel d replacement , verif y th e elemen t resistanc e value s befor e installatio n • Bubble s i n windshield/sid e windo w interiaye r indicat e sign s o f overtieatlng . Refe rt o maintenanc e manua l prio rt o furthe rfligh t • O n th e windshiel d powe rtermina l bloc k ensur e th e nut s and/o rscrew s d o no t botto m out . WINDSHIEL D WIPE R SYSTE M Figur e 30-40-00-000004 . Th e windshiel d wipe rsyste m remove s rainwate rand/o rsno w fro m th e pilo t an d copilo t windshields . Thi s syste m i s usefu l EFFECTIVITY : Se e firs t pag e o f TAS K30-40-00-001-A0 1 

# 30-40-0 0 Page ^ Ja n 20/200 8^^^^^ ^ fiegionol/et AIRCRAF T MAINTENANC E MANUA L - PAR T I SYSTE M DESCRIPTIO N SECTIO N NOT E Left sid e shown , righ t sid e i s almos t th e same .

^^-- ^

BOL T INBOAR D RETAINE R STRUCTURA L STRAP S INBOAR D PL

Y COR E PL Y !NTERLAYE R 

# ©- ©

'^r • Sid e Windo w Figur e 56-10-00-00000 2 EFFECTIVITY : Se e firs t pag e o f

TASK56-10-D0-001-A0 1 

# 56-10-0 0 Pag e 3 Ja n 20/200 8

# ^700/gog ^

^^^^• ^ Regiona l le t AIRCRAF T MAINTENANC E MANUA L - PAR T I SYSTE M DESCRIPTIO N SECTIO N

INBOAR D RETAINE R

' ^MBf ^

< / OUTBOAR

D ^.^^y^[;^[][v^Sv ^

RETAINE R

POLYSULFID E

PV B INTERPLAYE R URETHAN E DE-ICIN G FIL M HERCULIT E H ®G17\S S NOT E Lef t sid e shown , righ t sid e i s almos t th e same .

B - B Windshiel d Figur e 56-10-00-00000 1 EFFECTIVITY : Se e firs t pag e o f TASK56-10-00-001-A0 1 

# 56-10-0 0 Pag e 2 Ja n 20/200 8i n X I c T ) ^ C D 3 r * C A i - f 

### o 7 1 C - • ^ o o s £ 3 

### 3 c : 

### 3 

# 0

m :3 3 C O

= « <T > C D

o D )

- a a > >

— 1 > t o

" O C O O m > z o ; n > ^ " D ; u n

— 1 r n O

— i f ) z o



# i

O .

3 o >

O 5 "

3 

## i i ^ ^ > 2 .

O

% 2 C D 0 _

5 : ( D 

## -^ 1

° O O O ( 9 ( D 5 K - 3 S o ^ u t ^ j r ' ^ ( n O

- O " 0 1 ^ S o u 3- - ^ S o n * « i Q = ;

- E T S ? ; ~ S- " o

Q . 3 " e x3 ^ s I M O z

r o r o T : > ^ m

T m t - m

- « o f ) p -

— 1 :: D ^ ( n 1 ' 1 O o n o o

o o ro > z m r o ( I I 1 1 l O N O Z

(-l i z > s m

T >

— 1 m :: n o <) ^

— 1 : n 5 = ( O T 1 — U o n i •? • o o -Pk . o ( 0

- o > z m r o T l t o T 3 7^ - O = 3 J

—o o o - o ^ f C D II I • • i.cE ' ^ ^ % % o 5 > CT > ^ 

## I ^

- < c r z s

• a z i 3 . » 3 & > TO 3 •^^-ffi - ^ D > C P ( D C O S T o S i 3 i- - * tC t

- D 8 s c

. . M O z

» o z > 3 m

T 

### • 2

— 1 m o o 3 ^

— 1 r — s : e n r O O 0 0 T * o

(, J r o O ro > z r - c > C O 

## 1 1

= • - ^

«- .

> 3 ^ C D s^x :

3 - < 0 ^

H 5 0 Q . = 3 O i 5

0) o

5 - > " -*n i • " a m o 3 fi i o

L U 1 3 2 o

- D • n

_ , 3 3 o < o r n o 3 r n ( U — O

o c u ' g m - c t

X o

T 3 O o

o rx .

o o m o c ;m

- D C T I ^ O 3 (-» - | - C O O 7 1 c

- 4 O O < : 3 3 c

m p o C O : . < O

o c u T 3

c u u^^'" ;

• „ , ' f

o

O CD ^ 2 . ( U •" * a 2 . C B o O 1 * o

S S 3 S o ^ c a ^ C ^ CI t a . * = 3 C O o rt 3 ( D O o 3 o T 3 < '

• o C P 3 I ? D O l o

• o i d 3 9J .

r p C P

C O C U 

## | l

* C O

- D 3 O a . r 4 o z m

l O h o T : > s m

- r I I I > m ^ o f )

• . ^

— 1 : u ^ t o I i u > o ro : r O

o o ro T » > Z m i — r > i n u r o Z < • Q

>

O J ^ = > = » r-t - </ > Q ) 3 " C O > c r 3 _ » o ^ o ^ o 3 c u c r Z S "TheMeperfo 3 l u m = " a . fS " -< ; c u = ^ S

- 1 ! > " " t u

o en . c C D M O z

l O T ' > ^ m

r > Da j C" ) O f ' i n i — o o C D O

<•. > o ro > z m i — C l

- o r o 

# I

^ ^ § s > C O 3 3=8

- C D 5 ^ > C B = J Q ) =r . 1 ^ J — C D o

- < C B 5 O 

### I f C

D

C D CD O . _ c r » 5 C D C D ^

= O ) < 0 O I C D I ? o o ( D Q . t M O z

r o ^ > S m

T i l l 1 >

— 1

• ^ O f )

- ^

— 1 I — ^ ( O T 1 \ J O ro o (T > O ro > z m o ( U £a t u o ^

= 1 C D ^. ^ ^ * ^ C

D t o 3 = 3

o =•- ? CD "

§ i | - ^ o 5

- I C D 

### £ i 3 a . t Q o C D

^ C O Q > O [/ I mo " r . S ==

'

- 5 ^ - CD I I __ C U B l O " O U 3 c u ^ sr o ^ CZ L a . 

## i > 3 n o 3

O • a a < _ O C

O t o ^ - < D cr t

^ 5 D m : o

e xAviatio n Safety Actio n Progra m (ASAP ) fo rPilot s

Memorandu m o f Understandin g

e . Th e ER

G shoul d als o mak

e recommendation s t o GOJE T fo rcorrectiv e actio n fo rsystemi c Issues . Fo rexample , suc h correctiv e actio n migh t includ e change s t o GOJE T fligh t operation s procedures , aircraf t maintenanc e procedures , o rmodification s t o th e trainin g curriculu m fo r pilots . An y recommende d change s tha t affec t GOJE T wil l b e forwarde d throug h th e ASA P manage rt o th e appropriat e departmen t hea d fo rconsideratio n an d comment , and , i f appropriate , implementatfon . Th e FA A wil l wor k

wit h GOJE T t o develo p appropriat e correctiv e actio n fo rsystemi c Issues . Th e ASA P Manage rwil l trac k

th e Implementatio n o f th e recommende d correctiv e actio n an d repor t o n associate d progres s a s par t o f th e regula rER G meetings . An y recommende d correctiv e actio n tha t i s no t Implemente d shoul d b e recorde d alon g wit h th e reaso n i t wa s no t Implemented . f . Whe n th e ER

G become s awar e o f a n issu e involvin g th e medica l qualificatio n o rmedica l certificatio n o f a n airman , th e ER G mus t Immediatel y advis e th e appropriat e Regiona l Fligh t Surgeo n abou t th e issue . Th e ER C wil l wor k

wit h th e Regiona l Fligh t Surgeo n an d th e certificat e holder' s medica l departmen t o rmedica l consultant s t o resolv e an y medica l certificatio n o r medica l qualificatio n Issue s o rconcern s reveale d i n a n ASA P report , o rthroug h th e processin g o f tha t report . Th e FA

A ER C membe rmus t follo w th e dlrectlon(s ) o f th e Regiona l Fligh t Surgeo n wit h respect t o an y medica l certificatio n o rmedica l qualificatio n issue(s ) reveale d i n a n ASA P report . g . An y correctiv e actio n recommende d by th e ER C fo ra repor t accepte d unde rASA P mus t b e complete d t o th e satisfactio n o f al l members o f th e ERG , o rth e ASA P repor t wil l b e exclude d fro m th e program , an d th e even t wil l b e referre d t o th e FA A fo rfurthe raction , a

s appropriate . h . Us e o f th e GOJET ASA

P Report : Neithe rth e writte n ASA P repor t no rth e conten t o f th e writte n ASA P repor t wil l b e use d t o initiat e o rsuppor t an y compan y disciplinar y action , o ras evidenc e fo ran y purpos e i n a n FA A enforcemen t action , excep t as provide d i n paragrap h lla(3 ) o f thi s MOU . Th e FA

A ma y conduc t a n independen t Investigatio n o f a n even t disclose d I n a repor t 11 . FA A ENFORCEMENT . a . Criteri a fo rAcceptance . Th e followin g criteri a mus t b e me t i n orde rfo ra report t o b e covere d unde rASAP : (1 ) Th e employe e mus t submi t th e repor t i n accordanc e wit h th e tim e limit s specifie d unde r paragrap h 6 o f thi s MOU ; (2 ) An y possibl e noncomplianc e wit h 1 4 CF R disclose d i n th e repor t mus t b e Inadverten t an d mus t no t appea rt o Involv e a n intentiona l disregar d fo rsafety; and ,

Rev . 1 January 5 , 200 8 Pag e 6Respondent' s Exhibi t Lis t

# Descriptio n I D I N R- 1 ER

C Mt g - confidentialit y reqm t - 1 p p xx R- 2 Inspecto rSt a xx



### m »

# Aviatio n Safet y Actio n Progra m

ER C Meetin g - CONFIDENTIALIT Y REQUIREMEN T Th e materia l containe d withi n thi s repor t i s confidentia l an d privilege d information , an d ma

y b e use d onl y i n conjunctio n wit h th e GoJe t Airline s Aviatio n Safet y Actio n Program , fo rus e durin g th e Even t Revie w Committe e meetin g on , Jun e 12 , 2008 . Us e o f thi s repor

t outsid e th e confine s o f thi s ER C meetin g require s unanimou s consensu s o f th e ERC . At th e beginnin g of thi s meetin g thi s co\/e rsheet wil l b e signe d an d tume d ove rt o th e ASA P Manager . At th e conclusio n o f th e meeting , al l holder s o f thi s repor

t must surrende rthei rcop y t o th e pilo t unio n ER

C Representative , wh o wil l destroy th e report . B y signin g th e for m below , eac h participan t i n thi s ER C meetin g agree s t o abid e b y th e rule s i n th e GoJe

t Airline s ASA

P Memorandu m o f Understandin g (MOU) . Visitor s t o th e ER

C meetin g ar

e boun d b

y th e rule s containe d i n th e MOU , an d particularl y understan d tha t al l proceeding s ar e confidentia l an d no t t o b e discusse d outsid e th e confine s o f th e meeting . N o record s o f th e proceeding s o f th e meetin g ma

y b e created , excep t b

y th e ASA P Manger , withou t specifi c writte n permissio n o f al l thre e votin g member s o f th e ERC . Th e ASA

P Manage r a s evidence o f thi s commitmen t wil l retai n a cop y o f thi s signe d cove rpage . Warning : Th e informatio n i n thi s documen t ma y b e protecte d fro m disclosur e unde r49USC , sectio n 4012 3 an d 14CF R par t 193 . 

### ER C Meetin g Date : ER C Meetin g Participant' s

Name : Rol e (Votin g Member , Visitor , Reporter) : 

### 06/12/200 8

1 / y:U r - ^/ tInspecto r Statemen t O n Jun e 12 , 2008 , durin g a

n ASA P meetin g i

t wa s brough

t t o m y attentio n tha

t o n Ma y 31 , 200 8 GoJet

Airline s improperl y deferre dthe pilot' s windshiel danti-ic e controller (ME L ite m 30-41-01 ) o

n aircraf t N155GJ , althoug h the discrepanc y notedi n the logbook

( L Window Hea t Caution ) wa s fo

r th e pilot' s (left

) side windo w heat . The pilot' s lef t side windo w hea

l i s not deferrabl e accordin g to GoJet' s MEL . I n additio n to deferrin g th e wrong item , th e aircraf t logboo k page s showe dtha

t CioJe i flew on e flight i n thi s condition . O n Jun e 12 , 2008, 1 als o interviewe dMr . Erni e Spencer , th e GoJet maintenanc e controller wh o authorize dth e deferra

l of th e pilot' s windshiel danti-ic e controller . During th e interview h e state dtha

t h e ha ddetermine dth e pilot' s windshiel dhea t wa s th e problem . Thi s determinatio n wa s base do n conversation s h e ha dwit h the aircraf

t captai n an

don-deman d maintenanc e personne l calle dout t o loo k a t GoJet' s aircraft . Thi s determinatio n wa s made , despite th e EICA S messag e displaye ddurin g th e fligh t whic h wa s fo r th e lef t sid e window . Th e logbook page s als o showe dtha

t o n Ma y 31 , 2008 , durin g th e next fligh t (the flight flown wit h th e windshiel danti-ic e controller deferred) th e aircraf

t EICA S systemindicate dth e lef t sid e windo w hea

t ha danother problem . A

t thi s time GoJe

t wa s awar e th e wron g anti-ic e controller ha dbeen deferred . O

n Jun e 13 , 200 8 I sen

t alette r o f investigatio n to GoJe

t informing the mthi s matter wa s under

investigation , a s th

e FA A ha dnot receive daself

disclosure , sve n thoug h GoJet wa s awar e of th e situatio n sinc e Ma

y 31 , 2008 . Followin g thi s inciden t

1 discusse dwit

h Mr . Jef f Craig , GoJet' s Chief

Inspector , th e nee dfo

r aoditiona l personne l i

n GoJet' s Maintenanc e Control . (I n additio n to thi s incident

there wer e thre e othe r incident s tha

t occurre dwithi n amont

h of thi s incident

(an dother s prio r

to these ) wher e i t appeare dth e lac k

o f personne l wa s direcfl

y relatedt o imprope r maintenanc e bein g accomplishe do

n GoJet' s aircraft . 1 informedhi mi f GoJe t increase dth e numbe

r o f maintenanc e controller s o

n dut y a t on e time and/or

hiredamaintenanc e controller supervisor , tha t possibl y th e FA

A coul dclos e the enforcemen t ou t wit h aLette r of Correction . O

n June 26 , 200 8 I receive daletter fromMr . Crai g statin g he ha dreceive dthe Letter

o f Investigatio n datedJun e 13 , 200 8 andwante dt o schedul e ameetin g to discus s thi s situation , i calle dhi m tha t same da y an daske di f GoJet ha ddiscusse dth e ide aof

addin g staf

f to thei r maintenanc e control . Mr . Crai g state dhe ha ddiscusse di

t wit h othe r peopl e withi n GoJet

an dTran s State s Holding s an

dthey di dno t

want t o ad dan y personne l t

o maintenanc e control . A

t thi s point I tol dhimif

they didn' t

want to increas e their

maintenanc e contro l personnel , there wasn' t anythin g els e to discus s andth e FA A woul dg o ahea

dwit h enforcemen

t i n lie u o f aletter of correctio n I di dno t

hea r bac k fromM r Cr^i g reg?^'jing thi s incident . O n September

12 , 2008, 1 reviewe dal

l th e lo g page s fo

r aircraf t N155GJ , date dMa

y 31 , 200 8 thr u Jun e 30 , 2008 . O

n Jun e I , 200 8 maintenanc e personnel swappedth e lef t windo w overhea t senso r wit h th e spar e sensor . Ther

e wer e n o othe r discrepancie s relate dt

o th e lef t windo w hea

t o r lef t windshiel dhea

t note dafte r thi s i n the lo g page s reviewed . 

# d lar y J . Cooper Aviatio n Safet

y Inspecto r