50,130

143,27

0

100,000200,000300,000400,000500,000

May and Prior June 

HAMP Participating Servicers 

HAMP Trial Modification(Cumulative, by Month) 

Home Affordable Modification Program (HAMP) Snapshot through September 2009

HAMP Trial Plans Exten(Cumulative, by Month) 

Making Home Affordable Program

Servicer Performance Report Through September 2009

Number of Trial Modifications1 487,081

Number of Trial Period Plan Offers Extended to Borrowers (Cumulative) 2

757,955

Number of Requests for Financial Information Sent to Borrowers (Cumulative) 2

2,484,783

1 Trial and official modifications as of September 30; based on numbers reported by servicers to the HAMP system of record. 2 Source: Survey data provided by servicers, through October 1. Approximately 85% of eligible 60-plus day delinquent 

mortgage debt outstanding is covered by HAMP participating servicers.

 63 servicers have signed servicer participation 

agreements to modify loans under HAMP. These participants service loans owned or guaranteed by Fannie Mae or Freddie Mac, loans held in portfolio, or loans serviced on behalf of other investors. 

 Approximately 2,300 participants service loans owned or 

guaranteed by Fannie Mae or Freddie Mac. These servicers automatically participate in HAMP.

Additional information on HAMP can be found on MakingHomeAffordable.govor by calling the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673). 

105,806

242,36

0

100,000200,000300,000400,000500,000600,000700,000800,000

May June 

Source: Trial and official modifications as of September 30; basSource: Survey data provided by servicers. September data inc
0%

0%0%0%

2%2%2%

3%3%3%3%

5%

8%8%

0% 5% 10

MorEquity 

Home Loan 

HomeEq 

American Home 

Litton 

Bayview 

RG Mortgage 

Wachovia 

Carrington 

US Bank

CCO 

OneWest

Ocwen 

Other GSE Servicers

National City

Wilshire 

Bank of America 

Greentree

Residential Credit 

Wells Fargo 

Select Portfolio 

GMAC 

J.P. Morgan Chase 

Nationstar

Aurora 

CitiMortgage 

Saxon 

HAMP Modification Activity by Servicer 

1 Estimated eligible 60+ day delinquent mortgages as of August 31, 2009 include 

loans: 

 in foreclosure and bankruptcy.

 with a current unpaid principal balance less than $729,750 on a one-unit 

property, $934,200 on a two-unit property, $1,129,250 on a three-unit property and $1,403,400 on a four-unit property.

 on a property that was owner-occupied at origination. originated prior to January 1, 2009.

Estimated eligible 60+ day delinquent loans excludes: 

 FHA and VA loans. loans that are current or less than 60 days delinquent, which may be 

eligible for HAMP if a borrower is in imminent default. 2 Trial and official modifications as reported into the HAMP system of record.

3 Bank of America, NA includes Countrywide Home Loans Servicing LP.4 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.5 Wachovia Mortgage FSB includes Wachovia Bank NA. 6 Other SPA servicers are entities with less than 1,000 estimated eligible 60+ day 

delinquencies that have signed participation agreements with Treasury and Fannie Mae. Those servicers are: Allstate Mortgage Loans and Investments; AMS Servicing, LLC; Bay Federal Credit Union; Central Florida Educators Federal Credit Union; Central Jersey Federal Credit Union; Citizens First Wholesale Mortgage Company; CUC Mortgage Corp.; Farmers State bank; First Bank; First Federal Savings and Loan; Glass City Federal Credit Union; Horicon Bank; IBM Southeast Employees’ Federal Credit Union; Lake City Bank; Lake National Bank; Metropolitan National Bank; Mission Federal Credit Union; Mortgage Center LLC; Oakland Municipal Credit Union; ORNL Federal Credit Union; PennyMac Loan Services LLC; PNC Bank, NA; Purdue Employees Federal Credit Union; Roundpoint Mortgage Servicing Corp.; Schools Financial Credit Union; SEFCU; Servis One, Inc.; Shore Bank; Stanford Federal Credit Union; Technology Credit Union; Vantium Capital, Inc.; Wescom Central Credit Union; and Yadkin Valley Bank.

7 Includes approximately 2,300 participants that service loans owned or 

guaranteed by Fannie Mae and Freddie Mac.

8 NA denotes a newly signed servicer not yet fully reporting into the program.

Making Home Affordable Program

Servicer Performance Report Through September 2009

Servicer 

Participation 

Date 

Estimated 

Eligible 60+ 

Day 

Delinquency1 

Trial Plan 

Offers 

Extended 

Trial Plan 

Offers as Share 

of Estimated 

Eligible 60+ 

Day 

Delinquencies 

Trial 

Modifications 

Started 2

Trial 

Modifications 

as Share of 

Estimated 

Eligible 60+ 

Day 

Delinquencies 

American Home Mortgage Servicing Inc 7/22/09 114,272 6,817 6% 440 0%

Aurora Loan Services, LLC 5/1/29 72,912 37,831 52% 23,889 33%

Bank of America, NA3 4/17/29 875,917 156,120 18% 94,918 11%

Bayview Loan Servicing, LLC 7/1/09 8,987 2,158 24% 196 2%

Carrington Mortgage Services LLC 4/27/09 17,149 1,584 9% 584 3%

CCO Mortgage 6/17/09 4,648 879 19% 158 3%

CitiMortgage, Inc. 4/13/09 208,427 88,472 42% 68,248 33%Franklin Credit Management Corporation 9/11/09 2,635 0 0% NA8 NA

GMAC Mortgage, Inc. 4/13/09 73,498 31,720 43% 19,331 26%

Green Tree Servicing LLC 4/24/09 4,114 810 20% 474 12%HomeEq Servicing 8/5/09 39,934 444 1% 0 0%

Home Loan Services, Inc. 4/20/09 45,822 279 1% 26 0%

J.P. Morgan Chase Bank, NA4 4/13/09 437,652 163,617 37% 117,196 27%

Litton Loan Servicing LP 8/12/09 107,341 13,567 13% 2,229 2%

MorEquity, Inc. 7/17/09 2,244 11 0% 0 0%

National City Bank 6/26/09 40,582 9,267 23% 3,845 9%

Nationstar Mortgage LLC 5/28/09 29,846 16,974 57% 8,413 28%

Ocwen Financial Corporation, Inc. 4/16/09 68,088 10,650 16% 5,193 8%

OneWest Bank 8/28/09 109,222 23,017 21% 5,217 5%

Residential Credit Solutions 6/12/09 1,831 364 20% 313 17%RG Mortgage Corporation 6/17/09 3,473 173 5% 64 2%Saxon Mortgage Services, Inc. 4/13/09 79,921 38,332 48% 32,931 41%

Select Portfolio Servicing 4/13/09 60,848 32,024 53% 15,706 26%

US Bank NA 9/9/09 28,356 6,925 24% 863 3%

Wachovia Mortgage, FSB5 7/1/09 75,074 2,896 4% 2,019 3%

Wells Fargo Bank, NA 4/13/09 310,716 106,427 34% 62,989 20%

Wilshire Credit Corporation 4/20/09 29,153 6,412 22% 2,929 10%

Other SPA servicers6 -- 4,684 185 4% 102 2%

Other GSE Servicers7 -- 242,959 NA NA 18,808 8%Total 3,100,305 757,955 24% 487,081 16%

Trial Modification TrackeEstimated Eligible 60+ Da

Note: August trials as a share of 60+ day delinqSeptember trials as a share of 60+ day delinque1 HomeEq, Litton, OneWest and USBank began 

1

1

1

1