B-1-1

HHF Arizona Date: November 8, 2019

SERVICE SCHEDULE B-1

SAVEOURHOMEAZ

Principal Reduction Assistance 

Summary Guidelines

1. Program Overview Principal Reduction Assistance is being administered by the 

Arizona Department of Housing (“ADOH”) on behalf of the 

Arizona Home Foreclosure Prevention Funding Corporation 

(“AHFPFC”). Assistance under this component is provided to 

homeowners who have suffered an eligible hardship to reducethe 

outstanding principal balances of qualifying properties.

Efforts under this component include monetary assistance for 

principal reduction of a borrower’s primary mortgage to facilitate 

a permanent loan modification or recast that achieves an 

affordable monthly mortgage payment. This will be 

accomplished exclusively through principal reduction, combined 

with either (i) an interest rate reduction and/or term extension to 

achieve a permanent modification, or (ii) a reamortization of the 

remaining unpaid principal balance (“recast”) to achieve a lower 

monthly payment (“Modification or Reamortization PRA”).

The following types of assistance will be allowable for 

applications submitted on or before April 6, 2017: (a) principal 

reduction of a borrower’s primary mortgage contingent upon 

eligibility for a Home Affordable Refinance Program (“HARP”) 

mortgage refinance or other substantively similar mortgage 

refinance (“HARP PRA”); (b) reduction or elimination of an 

amount up to or equal to the existing non-interest-bearing 

forbearance that was the outcome of a prior loan modification 

(“Forbearance Elimination”); or (c) principal reduction of primary 

mortgages in significant negative equity positions for “nondelinquent” borrowers to an amount as close to 100% loan-tovalue (“LTV”) ratio as the amount of per-household assistance 

will permit to reduce the risk of potential default by such 

borrowers (“Negative Equity Reduction”).

A borrower’s primary mortgage lender may agree to make a 

matching reduction to the principal balance of the primary loan.

2. Program Goals The goal of the Principal Reduction Assistance component is to 

help homeowners avoid foreclosure by reducing the principal 

balance of their primary mortgage to either (a) facilitate a 

permanent loan modification or recast that achieves an affordable 

monthly mortgage payment; or (b) for applications submitted on

or before April 6, 2017, reduces a borrower’s negative equity
B-1-2

position to an amount as close to 100% LTV ratio as the amount 

of per-household assistance will permit.

3. Target

Population/Areas

The targeted populations are households whose income does not 

exceed 150% of Area Median Income (“AMI”).

It is projected that component assistance will be provided to 

targeted areas according to the following breakdown of counties. 

These projections are based on population, delinquent loans and 

pending foreclosures in these areas.

Maricopa County: 79% of component funds 

Pima County: 9% of component funds 

Pinal County: 9% of component funds

All other areas: 3% of component funds

4. Program Funds 

(Excluding 

Administrative 

Expenses)

Not applicable. Program Funds may be disbursed under any 

program included in Schedule B.

5. Borrower 

Eligibility Criteria

General Eligibility Criteria Applicable to All Types of Principal

Reduction Assistance:

 Property must be borrower’s primary residence.

 Income less than 150% of AMI.

 Depending on the agreement with the servicer, eligibility will 

be determined through an application process and application 

evaluation by ADOH along with either approved counselors 

or the servicer.

 Requests for Mortgage Assistance with hardship and Dodd 

Frank Certification.

Additional Eligibility Criteria Applicable to Each Structure of

Principal Reduction:

(a) In the case of Modification or Reamortization PRA (i.e. 

principal reduction of a borrower’s primary mortgage 

combined with either (i) an interest rate reduction and/or 

term extension to achieve a permanent modification, or (ii) 

a reamortization of the remaining unpaid principal balance 

(“recast”) to achieve a lower monthly payment:

 Eligible financial hardships: A monthly mortgage 

payment that exceeds 31% of the borrower’s gross 

monthly income, and a reduction in income due to such 

hardships as underemployment, medical condition, 

divorce or death, as set forth in the program guidelines.

 Post-assistance affordability: a monthly mortgage
B-1-3

payment that does not exceed either (1) 31% of the 

borrower’s gross monthly income; or (2) 40% of the 

borrower’s gross monthly income for borrowers who 

have demonstrated an ability to make the modified 

mortgage payment for a 3-month period (“Expanded 

Affordability”).

(b) In the case of HARP PRA (i.e. principal reduction of a 

borrower’s primary mortgage contingent upon eligibility 

for a HARP mortgage refinance or other substantively 

similar mortgage refinance):

 Post-assistance affordability: determined by the 

lender’s approval of the HARP or other substantively 

similar mortgage refinance

(c) In the case of Forbearance Elimination PRA (i.e. 

reduction or elimination of an amount up to the existing 

non-interest-bearing forbearance that was the outcome of 

a prior loan modification):

 Eligible financial hardship: Borrower has an eligible 

forbearance. Eligible forbearances include a noninterest bearing forbearance that is the outcome of a 

prior loan modification, such as any forbearance 

structured through the Home Affordable Modification 

Program (“HAMP”) or other substantially similarloan 

modification.

 Pre-assistance affordability:

o borrower must be in good standing with the 

modification

o monthly mortgage payment must not exceed 

either (1) 31% of the borrower’s gross 

monthly income; or (2) 40% of the borrower’s 

gross monthly income for Expanded 

Affordability

(d) In the case of Negative Equity Reduction PRA (i.e. 

principal reduction of primary mortgages in significant 

negative equity positions for “non-delinquent” borrowers 

to an amount as close to 100% LTV ratio as the amount of 

per-household assistance will permit to reduce the risk of 

potential default by such borrowers):

 Eligible financial hardship:

o “Severe Negative Equity” defined as: (1) a 

negative equity position in which LTV is 

120% or more or (2) a negative equity position 

in which 10% or more of unpaid principal 

balance (“UPB”) constitutes negative equity 

so long as such negative equity amount is at 

least $20,000
B-1-4

o borrower must not have liquid assets in excess 

of the total amount of assistance provided 

under this component (as defined in the 

program guidelines)

 Pre-assistance affordability:

o borrower must be “non-delinquent” or made 

“non-delinquent” at the time of assistance

o monthly mortgage payment must not exceed 

either (1) 31% of the borrower’s gross 

monthly income; or (2) 40% of the borrower’s 

gross monthly income for Expanded 

Affordability

6. Property/Loan 

Eligibility Criteria

 Property must be owner-occupied.

 UPB of the mortgage(s) must be no greater than $500,000 

(including interest-bearing unpaid principal balance(s) and 

any existing non-interest-bearing forbearance balance(s)).

 Depending on the agreement with the servicer, servicer may 

not be required to approve a homeowner’s participation in the 

component if a trustee’s sale is scheduled to take place within 

seven days or less from date the servicer is notified of 

borrower eligibility..

 Property must be a single-family dwelling (1 to 4 units).

7. Program 

Exclusions

 Current unpaid principal balance(s) exceeds 150% of the 

homeowner’s purchase price.

 Total assistance of $10,000 or less.

 The principal reduction contribution exceeds $100,000 (the 

maximum household assistance).

 The principal reduction contribution exceeds the amount 

necessary to bring the outstanding mortgage balance to 100% 

of the property’s fair market value: except as applied to 5(a).

 Properties with an outstanding UPB of the mortgage(s) that is 

greater than $500,000 (including interest-bearing unpaid 

principal balance(s) and any existing non-interest-bearing 

forbearance balance(s)).

8. Structure of 

Assistance

Depending on the agreement with the servicer, the structure of 

assistance may be provided in one of the following ways:

 In the case of Modification or Reamortization PRA, 

principal reduction assistance may be structured as a one-time 

up-front, forgivable loan in the amount of the assistance 

provided to eligible borrowers. Promissory notes evidencing 

these loans in favor of AHFPFC will be placed on the property 

as a junior lien. A forgiveness clause will extinguish the loan
B-1-5

in the following manner: (a) the loan amount representing the 

amount necessary to bring the homeowner’s LTV down to 

100% will be forgiven at the end of five (5) years, and (b) the 

remainder of the loan amount representing the amount of the 

loan that brought the homeowner’s LTV below 100% will be 

forgiven at the end of thirty (30) years, provided the borrower 

has satisfied all terms of the loan. The terms of these loans 

will be zero-interest, zero-payment for the duration of the 

loan. The loan will be considered satisfied upon expiration of 

the respective term and AHFPFC will release the lien 

connected with the note. These loans will be utilized to reduce 

a portion of the principal on the first mortgage loan, the 

amount of which may be matched by the primary 

lender/servicer. All or part of the loan funds will be repaid to 

AHFPFC in the event that the home increases in equity and a 

sale or a refinance yields excess equity proceeds (net of 

transaction expenses) to the borrower sufficient to repay all or 

a portion of the loan funds.

 In the case of HARP PRA, principal reduction assistance is 

structured as a one-time up-front installment evidenced by a 

promissory note with a five-year term. Assistance is 

contingent upon eligibility for a HARP or other substantively

similar mortgage refinance.

 In the case of Forbearance Elimination PRA andNegative 

Equity PRA, principal reduction assistance may be structured 

as a one-time up-front, forgivable loan in the amount of the 

assistance provided to eligible borrowers. Promissory notes 

evidencing these loans will be for a term of five (5) years in 

favor of AHFPFC and placed on the property as a junior lien. 

A forgiveness clause will extinguish the loan amount at the 

end of five (5) years, provided the borrower has satisfied all 

terms of the loan. The terms of these loans will be zerointerest, zero-payment for the duration of the loan. The loan 

will be considered satisfied upon expiration of a five-year term 

and AHFPFC will release the lien connected with the note. 

These loans will be utilized to reduce a portion of the principal 

on the first mortgage loan, the amount of which may be 

matched by the primary lender/servicer. All or part of the loan 

funds will be repaid to AHFPFC in the event that the home 

increases in equity and a sale or a refinance yields excess 

equity proceeds (net of transaction expenses) to the borrower 

sufficient to repay all or a portion of the loan funds.
B-1-6

 Any proceeds that are returned to the component will be 

reutilized to assist additional homeowners in accordance with 

the Agreement.

9. Per Household 

Assistance

 $100,000 is the maximum amount of assistance.

 $60,000 is the estimated median amount of assistance.

 The principal reduction contribution must be no greater than

$100,000 (the maximum household assistance).

 The principal reduction contribution must be no greater than 

the amount necessary to bring the outstanding mortgage 

balance to an amount as close to a 100% LTV ratio as the 

amount of per-household assistance will permit, except as 

applied to 5(a).

 Borrowers will not always receive the maximum amount of 

assistance.

10. Duration of 

Assistance

Assistance will be available to households on a one-time-only 

basis.

11. Estimated Number 

of Participating 

Households

It is anticipated that the Principal Reduction Assistance 

component will assist a minimum of 1,808 households in avoiding 

foreclosures.

12. Program 

Inception/Duration

 This component began in September 2010 and it is projected 

that assistance will be expended by December 31, 2021.

 All fundsstill available on December 31, 2021 will be returned 

to Treasury in accordance with the Agreement.

13. Program 

Interactions with 

Other Programs 

(e.g. other HFA 

programs)

Borrowers may participate in other components, as long as the 

borrower meets the eligibility criteria of each component and 

combined total assistance received from all of the components 

does not exceed the lesser of: (a) the maximum household 

assistance of $100,000 or (b) the amount necessary to bring the 

outstanding mortgage balance to an amount as close to a 100% 

LTV ratio as the amount of per-household assistance will permit 

except as applied to 5(a).

14. Program 

Interactions with 

HAMP

ADOH’s program may interact with aspects of the MakingHome 

Affordable Program (“MHA”). In some cases, the assistance the 

ADOH provides under HHF can supplement and extend 

assistance provided through MHA. To maximize the 

effectiveness of our foreclosure mitigation efforts, servicers 

should use reasonable efforts to ensure that Troubled Asset Relief 

Program funds are used efficiently and that HHF programs 

complement MHA programs.
B-1-7

15. Program Leverage 

with Other 

Financial Resources

In order to leverage the funds, ADOH will attempt to have the 

lender/servicer match any principal reduction provided through 

the Principal Reduction Assistance component.
B-2-1

SERVICE SCHEDULE B-2

SAVEOURHOMEAZ

Second Mortgage Assistance Component 

Summary Guidelines

1. Program Overview Under the Second Mortgage Assistance Component, assistance 

will be provided to eliminate second mortgages on eligible 

transactions.

2. Program Goals The goals of the Second Mortgage Assistance Component are to 

help homeowners avoid foreclosure by eliminating a second 

mortgage if necessary to modify the terms of the primary loan, 

achieve affordability and to reduce the likelihood that a borrower 

will re-default under its primary loan as a result of the burden of a 

second mortgage.

3. Target

Population/Areas

The targeted populations are households whose income does not 

exceed 150% of Area Median Income (“AMI”).

It is projected that component assistance will be provided to 

targeted areas according to the following breakdown of counties. 

These projections are based on population, delinquent loans and 

pending foreclosures in these areas.

Maricopa County: 75% of component funds 

Pima County: 8% of component funds 

Pinal County: 9% of component funds

All other areas: 8% of component funds

4. Program Funds 

(Excluding 

Administrative 

Expenses)

Not applicable. Program Funds may be disbursed under any 

program included in Schedule B.
B-2-2

5. Borrower Eligibility 

Criteria

 Eligible financial hardships include (a) a monthly mortgage 

payment that exceeds 31% of the borrower’s gross monthly 

income, and a reduction in income due to under employment, 

medical condition, divorce or death as set forth in the program 

guidelines; or (b) “Negative Equity” defined as: (1) a negative 

equity position in which LTV is 120% or more or (2) a 

negative equity position in which 10% or more of unpaid 

principal balance (“UPB”) constitutes negative equity so long 

as such negative equity amount is at least $20,000.

 For applications received on or after April 6, 2017, the 

reduction or elimination of a second mortgage may only be 

provided to the extent necessary to achieve an affordable 

monthly mortgage payment for homeowners who have an 

eligible financial hardship described in (a) above.

 Property must be borrower’s primary residence.

 Income less than 150% of AMI.

 Requests for Mortgage Assistance with hardship and Dodd 

Frank Certification.

 For applications received on or before April 6, 2017: 

Affordability for Home Affordable Refinance Program 

(“HARP”) structured assistance is determined by the lender’s 

approval of the HARP or other substantively similar mortgage 

refinance, otherwise it is 31% of the household’s gross 

monthly income or up to 40% of the borrower’s gross monthly 

income for borrowers who have demonstrated an ability to 

make the modified mortgage payment for a 3-month period 

(“Expanded Affordability”).

6. Property/Loan 

Eligibility Criteria

 Property must be owner-occupied.

 Unpaid principal balance (“UPB”) of the mortgage(s) must be 

no greater than $500,000 (including interest-bearing unpaid 

principal balance(s) and any existing non-interest-bearing 

forbearance balance(s)).

 Property must be a Single-family dwelling (1 to 4 units).

7. Program Exclusions  Current UPB of the mortgage(s) exceeds 150% of the 

homeowner’s purchase price.

 Assistance exceeds $60,000.

 Assistance exceeds the amount necessary to bring the 

outstanding mortgage balance to 100% of the property’s fair 

market value.

 Properties with an outstanding UPB of the mortgage(s) that is 

greater than $500,000 (including interest-bearing unpaid 

principal balance(s) and any existing non-interest-bearing 

forbearance balance(s)).
B-2-3

8. Structure of 

Assistance

 The Second Mortgage Assistance Component will provide upfront, forgivable, loans to eligible borrowers. Promissory 

notes on the forgivable loans will be for a term of five (5) years 

in favor of the Eligible Entity and placed on the property as a 

junior lien. A forgiveness clause will extinguish the loan 

amount at the end of five (5) years, provided the consumer has 

satisfied all terms of the loan. The terms of the loan are zerointerest, zero-payment for the duration of the loan. The 

assistance loan will be considered satisfied upon expiration of 

five-year term and the Arizona Department of Housing 

(“ADOH”) will release the second lien connected with the 

note. These loans will be utilized to reduce a portion of the 

principal on the existing second mortgage and the remaining 

balance will be extinguished by the lender/servicer, if the 

assistance is less than the outstanding principal balance due. 

All or part of the loan funds will be repaid to ADOH in the 

event that the home increases in equity and a sale or a 

refinance yields excess equity proceeds (net of transaction 

expenses) to the borrower sufficient to repay all or a portion 

of the loan funds.

 Second Mortgage Assistance provided as a part of a HARPor 

other approved refinance will be provided in a one-time 

installment evidenced by a promissory note with a five-year 

term. If coupled with Principal Reduction Assistance 

component on a first mortgage the amount of the promissory 

note will be for the combined total of all assistance under both 

components.

 Any proceeds that are returned to the program will be 

reutilized to assist additional homeowners in accordance with 

the Agreement.

9. Per Household 

Assistance

 $60,000 is the maximum amount of assistance.

 $50,000 is the estimated median amount of assistance.

10. Duration of 

Assistance

Second mortgage assistance will be disbursed in full in a one-time 

payment contingent upon the closing of the transaction.

11. Estimated Number 

of Participating 

Households

It is anticipated that the Second Mortgage Assistance Component 

will assist a minimum of 407 households.

12. Program 

Inception/Duration

 This program component began in September 2010 and it is 

projected that assistance will be expended by December 31, 

2021.
B-2-4

 All funds still available on December 31, 2021 will be 

returned to Treasury in accordance with the Agreement.

13. Program 

Interactions with 

Other Programs 

(e.g. other HFA 

programs)

For short sale commitments in existence as of April 6, 2017, 

ADOH will, on behalf of an approved seller, attempt to extinguish 

the second mortgage as part of a short sale that is part of the Short 

Sale Assistance Component. Assistance is capped at $8,500 when 

combined with the Short Sale Assistance Component. Borrowers 

may participate in other components, as long as borrower meets 

the eligibility criteria of each component and the combined total 

assistance received from all of the components is the lesser of the 

individual component caps or the total Program cap of $100,000.

14. Program 

Interactions with 

HAMP

ADOH’s program may interact with aspects of the MakingHome 

Affordable Program (“MHA”). In some cases, the assistance the 

ADOH provides under HHF can supplement and extend 

assistance provided through MHA. To maximize the 

effectiveness of our foreclosure mitigation efforts, servicers 

should use reasonable efforts to ensure that TARP funds are used 

efficiently and that HHF programs complement MHA programs.

15. Program Leverage 

with Other 

Financial Resources

N/A
B-3-1

SERVICE SCHEDULE B-3

SAVEOURHOMEAZ

Unemployment/Underemployment/Reinstatement Mortgage Assistance Component 

Summary Guidelines

1. Program Overview The Unemployment/Underemployment/Reinstatement 

Mortgage Assistance Component (“UMA”) will provide 

mortgage relief for qualified unemployed and underemployed 

borrowers.

Arizona Department of Housing (“ADOH”) may, on behalf of 

the eligible borrower, bring the first mortgage and any junior 

mortgage (as applicable) current by curing all past due 

payments, accrued interest and legal fees. Additional benefits 

may consist of a full monthly mortgage payment to the 

servicer until the applicable program cap is reached or the 

borrower becomes sufficiently employed and is able to sustain 

the payment at 31% of gross monthly income.

The borrower will be required to pay a portion of their 

monthly mortgage payment to ADOH in the amount of 31% 

of the household gross monthly income, excluding 

unemployment benefits.

ADOH will be responsible for ongoing monitoring of 

borrowers to ensure continued eligibility if receiving monthly 

assistance.

2. Program Goals This Component will provide assistance for a set period of 

time and/or maximum dollar amount. The purpose of the 

Component is to assist borrowers until they can obtain 

sufficient income to resume scheduled mortgage payments or 

qualify for a modified mortgage payment.

 Sustain the unemployed/underemployed borrower’s 

monthly mortgage payment until the borrower can 

resume payment or the available assistance has been 

provided.

 Maintain the borrower’s contribution towards its 

monthly mortgage payment at 31% of his or her 

current gross monthly income for the duration of the 

assistance, excluding unemployment benefits.

3. Target

Population/Area

The target population includes eligible homeowners whose 

hardship is caused by unemployment or underemployment.
B-3-2

4. Program Funds 

(Excluding 

Administrative 

Expenses)

Not applicable. Program Funds may be disbursed under any 

program included in Schedule B.

5. Borrower Eligibility 

Criteria

General Requirements:

 One or more of the responsible borrowers must be 

unemployed/underemployed.

 Borrowers must participate in (face-to-face when 

possible) continued eligibility validations according to 

program guidelines.

 Borrower must occupy the subject property as his or 

her primary residence during the assistance 

disbursement period.

 Income less than 150% of Area Median Income 

(“AMI”).

 Requests for Mortgage Assistance with hardship and 

Dodd Frank Certification.

Additional Unemployment Requirements:

 If the eligible borrower is unemployed, the borrower 

must provide proof he or she applied for 

unemployment benefits (UB107, UB100).

Additional Underemployment Requirements

 If the eligible borrower is underemployed, the 

borrower must provide documentation of a significant 

reduction of income, as specified in the program 

guidelines, resulting in a housing payment greater than 

31% of his or her gross monthly income.

Additional Reinstatement Assistance Requirements:

 Borrower must demonstrate that the hardship caused 

by unemployment or underemployment has passed. 

For example, one of the borrowers was unemployed 

and now the same borrower is employed, eliminating 

the hardship.

 There must be a correlation between the qualified 

hardship and the delinquency in the mortgage 

payments.

 Borrowers must demonstrate that they now have the 

ability to afford the monthly mortgage payment. 

Affordability is defined as the payment being at or 

under 31% of the borrower’s documented gross 

monthly income.

 A monthly mortgage payment that does not exceed
B-3-3

40% of the borrower’s gross monthly income for 

borrowers who have demonstrated an ability to make 

the modified mortgage payment for a 3-month period 

(“Expanded Affordability”).

 The reinstatement assistance may be inclusive of junior 

mortgages (as applicable) and subject to Component 

eligibility criteria.

6. Property/Loan 

Eligibility Criteria

 Unpaid principal balance (UPB) of the mortgage(s) must be 

no greater than $500,000 (including interest-bearingunpaid 

principal balance(s) and any existing non-interest-bearing 

forbearance balance(s)).

 Property must be owner-occupied.

 Mortgage(s) must be delinquent by at least two (2) 

payments; provided, however, in the case of a borrower that 

is current or has only one payment due and unpaid by the 

end of the month in which it is due, and makes application 

for Component assistance, such borrower will be evaluated 

to determine if it is at risk of imminent default.

 Component payments must go toward a first mortgage 

except when reinstating a junior mortgage.

 Property must be a single-family dwelling (1 to 4 units).

7. Program Exclusions  Properties that have an outstanding mortgage(s) in excess of 

150% of the purchase price.

 Properties that have an outstanding mortgage(s) in an 

amount greater than $500,000.

8. Structure of 

Assistance

 ADOH will execute and record a non-recourse, non-interest 

bearing forgivable note of no more than five (5) years in 

duration, secured by a junior lien on the property. The note 

amount will be forgiven at the completion of the loan term. 

All or part of the loan funds will be repaid to ADOH in the 

event that the home increases in equity and a sale or a 

refinance yields excess equity proceeds (net of transaction 

expenses) to the borrower sufficient to repay all or a portion 

of the loan funds.

 Any proceeds that are returned to the program will be 

reutilized to assist additional homeowners in accordance 

with the Agreement.
B-3-4

9. Per Household 

Assistance

Servicers have no responsibility for monitoring individual 

program participation and are not required to refund payments 

received that exceed individual program caps.

 Original approved monthly mortgage assistance of

$2,000. Later adjustments to the monthly mortgage 

assistance may exceed the $2,000 a month maximum. 

Assistance is available for a maximum of twenty-four

(24) months for Borrowers applying for assistance 

prior to September 15, 2016, and for up to a maximum 

of twelve (12) months for applications submitted 

thereafter, including previously rejected applications 

that have been resubmitted to the program.

 Upfront reinstatement assistance required by servicers 

in order for the homeowner to participate in UMA will 

be limited to twelve (12) months of monthly mortgage 

payment assistance, regardless of the term length of 

monthly mortgage payment assistance approved for the 

Borrower.

 Maximum amount of assistance will be limited to a cap 

of $60,000.

10. Duration of 

Assistance

Servicers have no responsibility for monitoring payment 

duration.

 Up to twenty-four (24) months’ of mortgage payment 

assistance for participants applying for assistance prior 

to September 15, 2016, and for up to a maximum of 

twelve (12) months for applications submitted 

thereafter, including previously rejected applications 

that have been resubmitted to the program.

 Benefits may be provided for up to two (2) months 

post re-employment, provided the maximum term 

and/or amount of mortgage payment assistance has not 

been met.

 Borrowers whose payments remain unaffordable to 

them at the end of the twenty-four (24) month UMA 

term, may be provided an extended term of mortgage 

assistance for six (6) additional months, if such 

assistance has been approved by the Program prior to 

September 15, 2016. During the extended term the 

homeowner will make no contribution toward the 

mortgage payment and will be required to meet with 

their housing counselor to adopt a transition plan.
B-3-5

11. Estimated Number of 

Participating 

Households

It is anticipated that the Unemployment/Underemployment 

Mortgage Assistance Component will assist a minimum of 

4,211 households.

12. Program 

Inception/Duration

 This component began in March 2011 and assistance is 

expected to be expended by December 31, 2021.

 All funds still available on December 31, 2021 will be 

returned to Treasury in accordance with the Agreement.

13. Program Interactions 

with Other Programs 

(e.g. other HFA 

Programs)

Borrowers may participate in other components, as long as the 

borrower meets the eligibility criteria of such component and 

combined total assistance received from all of the components 

is the lesser of the individual component caps or total program 

cap of $100,000.

14. Program Interactions 

with HAMP

ADOH’s program may interact with aspects of the Making 

Home Affordable Program (“MHA”). In some cases, the 

assistance the ADOH provides under HHF can supplement 

and extend assistance provided through MHA. To maximize 

the effectiveness of our foreclosure mitigation efforts, 

servicers should use reasonable efforts to ensure that TARP 

funds are used efficiently and that HHF programs complement 

MHA programs.

15. Program Leverage 

with Other Financial 

Resources

Servicers will not charge administrative fees (e.g., NSF, late 

charges) in any month where a full contract payment is made. 

If the loan is reinstated or modified following ADOH 

mortgage assistance, servicers will waive all administrative 

fees accrued since the beginning of the delinquency.
B-4-1

SERVICE SCHEDULE B-4

SAVEOURHOMEAZ

Short Sale Assistance Component 

Summary Guidelines

1. Program Overview Short Sale Assistance Component will provide the eligible 

seller the funds needed to relocate or secure a lease option 

purchase agreement on the property when a short sale has 

been approved by the homeowner’s servicer. It will provide 

much needed enhancements to the short sale process for 

qualified sellers.

The Arizona Department of Housing (“ADOH”) is responsible 

for screening sellers to determine program eligibility and 

providing confirmation to the seller and servicer/lender that it 

intends to provide assistance to the seller.

Servicers may refer potentially eligible sellers to ADOH.

Depending on the agreement with the servicer and or purchaser 

of the subject property, one of two methods will be used to 

provide short sale assistance:

 Assistance may be provided in order to facilitate the 

short sale.

 Assistance may be provided in order to facilitate ashort 

sale lease option transaction.

The structure of these two types of assistance is further 

discussed in Section 8.

ADOH may provide funds directly to the homeowner as a part 

of the short sale closing/funding process but not prior to 

closing.

2. Program Goals Short Sale Assistance Component was designed to help 

stabilize communities by providing assistance to consumers in 

unrecoverable situations to transition from homeownership to 

renting as well as enhance the marketability of short sale 

properties and accelerate the stabilization of property value.

3. Target

Population/Area

The targeted populations are households whose income does 

not exceed 150% of Area Median Income (“AMI”).
B-4-2

4. Program Funds 

(Excluding 

Administrative 

Expenses)

Not applicable. Program Funds may be disbursed under any 

program included in Schedule B.

5. Borrower Eligibility 

Criteria

 Lender-approved short sale.

 Purchase and Sale Agreement.

 Income less than 150% of AMI.

 Requests for Mortgage Assistance with hardship and Dodd 

Frank Certification.

6. Property/Loan 

Eligibility Criteria

 Property must have been owner-occupied within the last 

12 months.

 Unpaid principal balance (“UPB”) of the mortgage(s) must 

be no greater than $500,000 (including interest-bearing 

unpaid principal balance(s) and any existing non-interestbearing forbearance balance(s)).

 Property must be a Single-family dwelling (1 to 4 units)

7. Program Exclusions  Property located outside of Arizona.

 Properties with an outstanding UPB of the mortgage(s) 

that is greater than $500,000.

 Sellers who apply for assistance after the short sale has 

been completed.

 Sellers who are executing a “strategic default” 

(determination made through program underwriting 

guidelines).

 Properties that have an outstanding mortgage(s) in an 

amount greater than $500,000 (including interest-bearing 

unpaid principal balance(s) and any existing non-interestbearing forbearance balance(s)).

8. Structure of 

Assistance

Assistance under this component will be structured as a onetime installment to the appropriate party.

When provided to facilitate a short sale, assistance may be 

structured in the following manner:

 Transition assistance may be available to the seller.

 Seller-paid closing cost assistance on behalf of the 

buyer when applicable.

 Assistance to extinguish junior liens when applicable.
B-4-3

When provided to facilitate a short sale with a lease purchase 

option, assistance may be structured in the following manner:

 Lease Purchase Option (“LPO”) for the subject 

property between the seller and the buyer.

 Transaction fee paid to the buyer on behalf of the 

seller.

 Property maintenance cash reserve payment paid to the 

buyer on behalf of the seller.

 Financial assistance when the sales price exceeds 80% 

of the Broker Price Opinion (“BPO”) used to 

determine the sales price. These funds will be paid 

directly to the current lender to satisfy the short sale 

pay-off balance as part of the short sale closing 

process.

9. Per Household 

Assistance

 Maximum assistance for short sale assistance shall be

$25,000, in accordance with program guidelines.

 Maximum assistance for Short Sale Assistance Component 

with a lease purchase option shall be $66,000, in 

accordance with program guidelines, including when 

combined with other programs.

10. Duration of 

Assistance

Program is a one-time payment per seller household, made 

upon close of escrow on the short sale.

11. Estimated Number of 

Participating 

Households

Based on ADOH eligibility criteria and available funding, it is 

anticipated that the Short Sale Assistance Component will 

assist a minimum of 163 households.

12. Program 

Inception/Duration

This component began in June 2011 and it is projected that 

assistance will be expended by December 31, 2021. All funds 

still available on December 31, 2021 will be returned to 

Treasury in accordance with the Agreement.

13. Program Interactions 

with Other Programs 

(e.g. other HFA 

Programs)

Borrowers may participate in other components, as long as the 

borrower meets the eligibility criteria of each component and 

combined total assistance received from all of the components 

is the lesser of the individual component caps or the total 

Program cap of $100,000. Sellers participating in Home 

Affordable Foreclosure Alternative (“HAFA”) Assistance may 

receive up to $1,500 for relocation assistance.
B-4-4

14. Program Interactions 

with HAMP

ADOH’s program may interact with aspects of the Making 

Home Affordable Program (“MHA”). In some cases, the 

assistance the ADOH provides under HHF can supplement 

and extend assistance provided through MHA. To maximize 

the effectiveness of our foreclosure mitigation efforts, 

servicers should use reasonable efforts to ensure that TARP 

funds are used efficiently and that HHF programs complement 

MHA programs.

15. Program Leverage 

with Other Financial 

Resources

Short sale assistance may be combined with lease purchase 

options funded by a third party.
B-5-1

SERVICE SCHEDULE B-5

SAVEOURHOMEAZ (SOHAZ)

Down Payment Assistance (DPA) 

Summary Guidelines

1. Program

Overview

The Down Payment Assistance (DPA) Program will provide an 

incentive to qualified homebuyers to purchase a primary 

residence in targeted areas in Arizona. Providing incentives to 

qualified homebuyers in housing markets that have been hardest 

hit by serious delinquency, negative equity, distressed sales, and 

foreclosures will strengthen demand in those areas, stabilize 

housing prices and prevent future foreclosures. This Program 

will be offered within 26 zip codes in Arizona.

2. Program Goals The goal of the DPA Program is to prevent future 

foreclosures by assisting with the stabilization of housing 

prices in targeted areas. The Arizona Home Foreclosure 

Prevention Funding Corporation (AHFPFC) will identify 

meaningful indicators that will enable them to track and 

quantify the DPA Program’s impact in the targeted areas.

3. Target 

Population/Areas

Targeted areas (“Targeted Area”) are as follows:

This component will be offered within 26 zip codes throughout 

in Arizona, to include: Bullhead City (86442), Casa Grande 

(85122), Glendale (85301), Green Valley (85614), Kingmen

(86409), Phoenix (85042, 85016, 85017, 85051, and 85041), Rio

Rico (85648), Sahuarita (85629), Sierra Vista (85650 and

85635), Tucson (85730, 85706, 85747, 85712, 85710, 85711,

85713, and 85746), Vail (85641) and Yuma (85364, 85365 and

85367). .

For these specific areas, AHFPFC evaluated five (5) housing 

market distress indicators across the entirety of Arizona. Each 

Targeted Area exceeded the statewide rate in at least four (4) out 

of the five (5) distressed housing market indicators which 

include: change in sale price from one year ago; REO sales rate; 

Short sales rate; Negative Equity; and the Foreclosure Rate.

4. Program Funds 

(Excluding 

Administrative 

Expenses)

Not applicable. Program Funds may be disbursed under any 

program included in Schedule B.
B-5-2

5. Borrower Eligibility 

Criteria

Eligible borrowers must qualify for and meet all requirements for 

a first mortgage loan under the Arizona Industrial Development 

Authority’s homebuyer program, or a comparable homebuyer 

program administered by an approved local Industrial 

Development Authority (IDA). Allowable first mortgage loans 

will be ”Qualified Mortgages” (QM) that are 30-year, fixed-rate 

loans insured or guaranteed by the Federal Housing 

Administration (FHA), U.S. Department of Veterans Affairs 

(VA), U.S. Department of Agriculture – Rural Development 

(RD), Fannie Mae HFA Preferred, and/or Freddie Mac HFA 

Advantage. Eligible borrowers must also meet the following 

criteria:

 Borrower(s) income not to exceed the income limit 

established with respect to the first mortgage loan and 

published in the related program guidelines.

 Purchase Price limit is four (4) times the annual income 

limit.

 Each borrower must complete a homebuyer education 

course before closing, and as otherwise set forth in the 

program guidelines.

 The homebuyer will work through one of the approved 

mortgage lenders participating in the Pathway to 

Purchase Program Home Loan Program, or a mortgage 

lender participating in one of the IDA’s comparable 

homebuyer programs. The lender will be the borrower’s 

point of contact throughout the process, working with 

the homebuyer to obtain a qualifying mortgage and 

registration for the DPA Program loan.

 Each borrower will be required to provide a satisfactory 

Dodd-Frank certificate.
B-5-3

6. Property/Loan 

Eligibility Criteria

 The property must be a single-family home, a condominium 

unit, a townhome, or a two-four family dwelling unit of which 

one unit is to be occupied by the mortgagor as his or her 

principal residence.

 Must be the borrower’s primary residence.

 Property must be located in a Targeted Area.

 Meet all applicable DPA Program, Ginnie Mae (FHA, VA, 

USDA-RD) or GSE (Fannie Mae & Freddie Mac) 

underwriting guidelines.

 Must be a resale of an existing property.

 Property must be within the purchase price limit of no more 

than four (4) times the annual income limit established for the 

program.

7. Program Exclusions  Borrowers, properties and loans not eligible for assistance 

through the Pathway to Purchase Home Loan Program or 

comparable IDA homebuyer program.

 Dodd-Frank exclusion for having been convicted of a 

mortgage-related felony in the past ten years.

8. Structure of Assistance Down payment assistance, including reasonable and customary 

closing costs, will be made available to homeowners as follows: 

Assistance will be structured as a one-time up-front, forgivable 

loan in the amount of the assistance provided to eligible 

borrowers. A promissory note evidencing the loan will be for a 

term of five (5) years in favor of AHFPFC and placed on the 

property as a junior lien. A forgiveness clause will extinguish the 

loan amount at the end of five (5) years, provided the borrower 

has satisfied all terms of the loan. The terms of these loans will 

be zero-interest, zero-payment for the duration of the loan. The 

loan will be considered satisfied upon expiration of a five-year 

term and AHFPFC will release the lien connected with the note. 

All or part of the loan funds will be repaid to AHFPFC in the 

event that a sale or a refinance yields excess equity proceeds (net 

of transaction expenses) to the borrower sufficient to repay all or 

a portion of the loan funds.

Any proceeds that are returned to the component will be 

reutilized to assist additional homeowners in accordance with 

the Agreement.

9. Per Household 

Assistance

The lesser of 10 percent of the purchase price amount or

$20,000.
B-5-4

10. Duration of Assistance DPA Program funds will be used to reimburse the Arizona 

Industrial Development Authority, the Arizona Department of 

Housing, or a local IDA, as applicable, who pre-funds the DPA 

at closing once it is determined that all DPA Program component 

requirements have been met.

11. Estimated Number of 

Participating 

Households

It is anticipated that the DPA Program will assist approximately 

5,011 households.

12. Program

Inception/Duration

The DPA Program will begin in March 2016 and it is projected 

that assistance will be expended through 2021.

13. Program Interactions 

with Other Programs 

(e.g. other HFA 

programs)

The DPA Program will take advantage of an existing 

infrastructure of participating lenders who are already actively 

originating Pathway to Purchase Home Loans or lenders 

participating in a local IDA homebuyer program. If the 

borrower has received HHF assistance under any other 

Program Component, they will be excluded from receiving 

assistance under this component.

Any borrower receiving funds from the DPA Program will not 

be eligible for other down payment assistance programs 

offered by the Arizona Industrial Development Authority.

14. Program Interactions 

with HAMP

None.

15. Program Leverage with 

Other Financial 

Resources

None.
C-1

HHF Arizona Date: November 8, 2019

SCHEDULE C

PERMITTED EXPENSES

Arizona

One-time / Start-Up Expenses:

Initial Personnel $59,470.00

Building, Equipment, Technology $6,379.00

Professional Services $57,650.00

Supplies / Miscellaneous $0.00

Marketing /Communications $126.00

Travel $1,877.00

Website development /Translation $67,147.00

Contingency $0.00

Subtotal $192,649.00

Operating / Administrative Expenses:

Salaries $12,199,156

Professional Services (Legal, Compliance, Audit,

Monitoring)

$2,247,728

Travel $56,650

Buildings, Leases & Equipment $0

Information Technology & Communications $475,000

Office Supplies/Postage and Delivery/Subscriptions $950,000

Risk Management / Insurance $0.00

Training $4,000.00

Marketing/PR $1,458,099

Miscellaneous $1,540,000

Subtotal $18,930,633

Transaction Related Expenses:

Recording Fees $6,832,736

Wire Transfer Fees $0.00

Counseling Expenses

File Intake $0.00

Decision Costs $0.00

Successful File $0.00

Key Business Partners On-Going $10,823,727

Subtotal $17,656,463

Grand Total $36,779,745

% of Total Award 12.42%

Award Amount $296,146,720