VOLUNTARY RESOLUTION AGREEMENT 
 

I. Purpose 

The Federal Highway Administration (FHWA) and the Texas Department of Transportation 

(TxDOT) hereby enter into this Voluntary Resolution Agreement (Agreement) to propose 

specific Title VI mitigation actions for the U.S. Highway 181 improvements from Beach 

Avenue to Morgan Avenue at the Crosstown Expressway Project (Project). These actions 

will ensure the affected minority persons in the Northside Community of Corpus Christi, 

Texas (Hillcrest and Washington-Coles) 1 do not bear disproportionately high and adverse 

human health or environmental effects as a result ofthe Project. 

The FHW A conducted an investigation pursuant to Title VI ofthe Civil Rights Act of 1964, 

42 U.S.C. 2000d to 2000d-7 (Title VI) and its implementing regulations at 49 C.F.R. Part 21. 

This investigation was initiated in response to an administrative complaint filed by the Texas 

Rio Grande Legal Aid, Inc. on March 13, 2015, on behalf oftwo individuals who live in 

Hillcrest. 

The complaint alleged, in part, that TxDOT violated Title VI when the Red Altemative2 for 

the Project was selected, which created a disparate impact for the predominantly minority 

Hillcrest and Washington-Coles residents. 

II. Applicability 

Title VI provides that no person in the United States shall, on the grounds ofrace, color, or 

national origin, be excluded from participation in, be denied the benefits of, or be otherwise 

subjected to discrimination und~r any program or activity receiving Federal financial 

assistance. Title 49 ofthe Code of Federal Regulations, Part 21 (the Regulations) 

implements Title VI for the U.S. Department ofTransportation (DOT) and provides that 

Recipients may not, directly or through contractual or other arrangements, utilize criteria or 

methods of administration which have the effect of subjecting persons to discrimination 

because oftheir race, color, or national origin, or have the effect of defeating or substantially 

impairing accomplishment ofthe objectives ofthe program with respect to individuals of a 

particular race, color, or national origin. TxDOT is a Recipient ofFederal financial assistance 

from the FHWA, and the Project includes Federal financial assistance. 

III.No Admission of Violation 

1 This document incorporates the geographic boundaries for the Northside Community, Hillcrest Neighborhood, and 

Washington-Coles Neighborhood as defined in the TxDOT Final Environmental Impact Statement - US 181 Harbor 

Bridge - November 2014, and as depicted in Appendix A, Figure 3.5-7 

(https://ccharborbridgepro ject.files. wordpress.com/2012/02/appendix-a-figures I .pd!). 2 Id § 2.8 Identification ofthe Recommended Alternative. 

1 
 
By signing this Agreement, TxDOT, disputes that a Title VI violation has occurred. 

IV. Effective Date, Term of the Agreement, and Timelines 

The term ofthis Agreement (Term) shall commence on the date FHWA issues the Record of 

Decision for the Project, which approves ofthe Preferred Alternative identified in the Final 

EIS signed on November 25, 2014 (Effective Date) and shall terminate after the date FHWA 

approves the final voucher for the Project. Ifthe Project (Red Alternative) is terminated, this 

agreement will cease to be effective. Should the project be suspended due to funding or legal 

action, the actions required in this Agreement are suspended during the time ofthe Project 

suspens10n. 

IfTxDOT is unable to comply with the initial timelines in this document, then TxDOT may 

request an extension, which shall not be unreasonably withheld. IfTxDOT does not comply 

with the timelines agreed to under this Agreement, then FHW A may pursue potential 

sanctions, as discussed in Section XI ofthis Agreement. 

V. Definitions 

For the purpose ofthis Agreement, the terms listed below shall have the following meanings: 

Appraisal means a written statement independently and impartially prepared by a qualified 

appraiser setting forth an opinion of defined value of an adequately described property as of a 

specific date, supported by the presentation and analysis ofrelevant market information. 

Business means any lawful activity, except a farm operation, that is conducted on property 

located in the Neighborhood, as ofJanuary 1, 2016 and continuously thereafter: 

(i) Primarily for the sale of products or services to the members ofthe Neighborhood or 

surrounding community for which the business is reliant on the Neighborhood for the 

majority ofthe sales;3 

(ii) By a nonprofit organization that has established its nonprofit status under applicable 

Federal or State law; 
 

(iii)A home based business located within an Owner Occupied Property.4 
 

3 This determination will be made based on type of business, products or services offered, the location ofthe 

business, and the availability of the products or services outside ofthe Neighborhood. 

4 The eligibility of a home based business must be shown by the prior two years certified Federal tax returns 

showing business operation and a percentage ofthe home used for the home based business. An eligible business 

would be relocated and reestablished only ifthe Owner of the property opted to participate in the Acquisition 

Program. The home value would be determined based on normal appraisal practices and the offer would be made to 

the Owner ofthe property. Separate relocation assistance packages (under the Relocation Program) would be 

presented, one concerning relocation ofthe Owner, and one concerning relocation ofthe business. 

2 
 
D.N. Leathers I or Leathers shall mean the 122-unit public housing complex by that name 

located in the City of Corpus Christi, which is owned by the Corpus Christi Housing 

Authority and which is located adjacent to the Hillcrest neighborhood. 

Days shall mean calendar days. 

Neighborhood shall mean the geographic area in the City ofCorpus Christi bounded by 

West Broadway Street, Floral, Martin Luther King Drive, and the right of way line ofthe 

Project, as shown in Appendix A (the area inside the green boundary lines) attached to and 

made part ofthis Agreement. 

Owner means a person who purchases or holds any ofthe following interests in real 

property: 

(i) 	 Fee title, a life estate, a land contract, a 99 year lease, or a lease including any options 

for extension with at least 50 years to run from the date of acquisition; or 

(ii) An interest in a cooperative housing project which includes the right to occupy a 

dwelling; or 

(iii)A contract to purchase any ofthe interests or estates described in subparagraphs (i) or 

(ii) ofthis section; or 

(iv)Any other interest, including a partial interest, which in the judgment of TxDOT 

warrants consideration as ownership. 

Owner Occupied Property means any dwelling in the Neighborhood that is owned by one 

or more Owners and in which at least one Owner that is a natural person resides in the 

dwelling on a permanent basis on January 1, 2016, and continuously thereafter, whether or 

not additional persons may reside in the dwelling as Tenants. 5 

Person means any individual, family, partnership, corporation, or association. 

Residential Property means any Owner Occupied Property or Residential Rental Property. 

Residential Rental Property means any dwelling in the Neighborhood, including a single 

family house, a duplex for two or more families, or other multi-family housing, which is not 

an Owner Occupied Property and in which one or more Tenants reside on January 1, 2016.6 

To be eligible under the Acquisition Program (described below) an Owner must own the 

Residential Rental Property on January 1, 2016, and continuously thereafter. For the absence 

5 Owner occupancy status would also apply for members of the military, or other owners, for whom there is a legal, 

work related, or other necessary reason for the person to not actively occupy the residence on January l, 2016. 6 For properties in which a Tenant does not occupy the property on January 1, 2016, to apply the definition, the 

Owner must show previous tenant history for the two years immediately prior to the signing of this Agreement. 

Should the property been occupied by tenants for at least 45 weeks ofthe prior two years, the property would fall 

within the definition ofResidential Rental Property. 

3 
 
of doubt, the Leathers Public Housing Complex is not a Residential Rental Property for 

purposes ofthis Agreement. 

Tenant means a person who on January 1, 2016, and continuously thereafter, has the 
 

temporary use and occupancy of Residential Property owned by another. 
 

VI. TxDOT Actions 

A. 	 As the Recipient ofFederal-Aid Highway funds from FHWA, TxDOT is solely 

responsible for effectuating the actions described in this Agreement. Except where noted, 

the actions described below will be performed in addition to the mitigation actions 

already committed to by TxDOT as they relate to the Project, contained within the Final 

Environmental Impact Statement (FEIS). The TxDOT agrees to comply with Executive 

Order 12892 to affirmatively further fair housing. 

B. 	 TxDOT will perform or effectuate the following: 

1. 	 Mitigation in Final EIS. As described in TxDOT's Final EIS7

, TxDOT will provide 

assistance for residential and business displacements in Washington-Coles for those 

properties within the Project Right-of-Way, including but not limited to the use of 

TxDOT relocation counselors to work with persons displaced to find decent, safe and 

sanitary dwellings in the residents' preferred locations. Additional mitigation is 

described in the Final EIS. 

2. 	 Property Acquisition Management. Within 120 days ofthe Effective Date ofthis 

Agreement TxDOT will retain, or cause to be retained, a responsible party or parties as 

Acquisition Manager (Manager) for the purposes ofmanaging and implementing the 

Voluntary Acquisition Program (Section VI(B)(3)) and the Relocation Benefits Program 

(Section VI(B)(4)). The Manager will carry out and manage all appraisals, purchases, 

relocation assistance, title work, and other related services. The Manager must keep and 

retain all records required by the Uniform Relocation Assistance and Real Property 

Acquisition Policies Act of 1970, as implemented in Title 49 ofthe Code of Federal 

Regulations, Part 24, and required by Title VI ofthe Civil Rights Act of 1964. The 

TxDOT will provide oversight ofthe Manager to ensure the Uniform Relocation Act is 

followed and displaced persons are treated in a fair and equitable manner. 

3. 	 Voluntary Acquisition Program (Acquisition Program). For each Owner of 
 

Residential Property and Business in the Neighborhood, TxDOT will carry out a 
 

7 Final Environmental Impact Statement- US 181 Harbor Bridge - November 25, 2014, § 4.7.6.2 

Mitigation Measures, http://ccharborbridgeproject.com/eis/. 

4 
 
Voluntary Acquisition Program. This Program will be made available to eligible Owners 

and Businesses that express, in writing, a desire to participate in the Acquisition Program. 

Ifan Owner or Business owner expresses an interest in acquisition during the effective 

period for the program, then TxDOT will treat them as a displaced person with the rights 

and privileges set forth in 49 C.F.R. § 24.2(a)(9). As such, TxDOT will ensure that 

interested Owners' and Business' properties are appraised, the appraisals are reviewed, 

and offers to acquire the properties are issued. For an Owner Occupied Property, the 

offer shall also give the Owner the right to retain a life estate in the property. In such 

cases, the purchase price ofthe property will be reduced to reflect the value ofthe 

retained life estate. Eligible Owners who elect to retain a life estate waive their rights 

under the Relocation Program (described below). The TxDOT will provide, or cause to 

be provided, written notice, in the same manner required under 49 C.F.R. § 24.102, ofthe 

terms ofthe Acquisition Program to all Owners, and Businesses on an annual basis 

throughout the effective period ofthe program. The TxDOT will initiate the Acquisition 

Program no later than 120 days from the Effective Date ofthis Agreement. TheTxDOT 

will provide the first written notice no later than 120 days from the Effective Date ofthis 

Agreement. For purposes ofthe Acquisition Program, the just compensation for any 

property shall be deemed to be the approved appraisal ofthe value ofthe property as 

determined under the appraisal process in 49 C.F.R. §§24.103 and 24.104, without giving 

effect to any rules that might render such rules inapplicable. The TxDOT will initiate the 

Acquisition Program no later than 120 days from the Effective Date, and the program 

will be in effect for a three year period following initiation. The TxDOT will not be 

required to condemn any property under this program. 

4. 	 Relocation Benefits Program (Relocation Program). The TxDOT will carry out a 

Relocation Benefits Program in the Neighborhood. The TxDOT will provide, or cause to 

be provided, relocation benefits for (1) Owners who participate in the Acquisition 

Program (except homeowners who elect to retain a life estate waive their rights to any 

relocation benefits), (2) Tenants of an Owner Occupied Property or Residential Rental 

Property in which the Owners participate in the Acquisition Program, and (3) Businesses 

who participate in the Acquisition Program. The TxDOT will provide relocation 

assistance to eligible displaced Owners and Tenants as required under the applicable 

sections ofthe Uniform Act and 49 C.F.R. Part 24, Subparts C-F. Participating Tenants 

must express an interest, in writing, to TxDOT. The TxDOT will initiate the Relocation 

Program no later than 120 days from the Effective Date ofthis Agreement and the 

program will be in effect for a three year period following initiation. 

5. 	 Voluntary Restrictive Covenant Program (Covenant Program). The TxDOT will 

carry out a Voluntary Restrictive Covenant Program for Owner Occupied Properties in 

the Neighborhood. The TxDOT will ensure that to each eligible Owner of Owner 

5 
 
Occupied Property in the Neighborhood will be made an offer to purchase a covenant that 

permanently prohibits the use ofthe property for residential purposes upon any future 

conveyance ofthe property, and an option to purchase the property for its then appraised 

value ifthe Owner elects to sell the property or upon the death ofthe Owner, whichever 

occurs first. The purchase price ofthe restrictive covenant will be not less than $7,500.00 

per home. The covenant will provide that it is effective upon the death ofthe named 

Owner of the property or when the property is sold, whichever comes first. Ifthere is 

more than one Owner, the restrictive covenant will provide that it is effective upon the 

death ofthe last-surviving ofthe named owners or when the property is sold, whichever 

comes first. The TxDOT will initiate the Covenant Program no later than 120 days from 

the Effective Date ofthis Agreement and the Program will be in effect for a three year 

period following initiation. 

6. 	 Transfer of Title. Under the Acquisition Program and Covenant Program, at the closing 

of a sale, TxDOT will pay the reasonable expenses the Owner necessarily incurred for 

recording fees, transfer taxes, documentary stamps, evidence oftitle, boundary surveys, 

legal descriptions ofthe real property, and similar expenses incidental to conveying the 

real property. At TxDOT's expense, the Owner shall participate in all good faith efforts 

to provide the purchaser good and marketable title. The TxDOT may elect to accept the 

conveyance after resolving title issues or may accept the conveyance subject to 

conditions. At the closing all liens will be deducted from the payment made to Owner. 

7. 	 Restriction on Participation. Eligible Owners may participate in the: (a) Acquisition 

Program and Relocation Program, or (b) the Covenant Program, but not both. 

8. 	 Community Liaison Program. The TxDOT will ensure that a Community Liaison 

Program (Liaison Program) is created that conforms with the provisions contained in 

Appendix B. The TxDOT will initiate the Liaison Program no later than 60 days from 

the Effective Date ofthis Agreement and the Program will be in effect for a 48 month 

period following initiation. 

9. 	 Additional Low Income Housing Assistance. The TxDOT will ensure the Corpus 

Christi Housing Authority tenants who on January 1, 2016 are housed at the D. N. 

Leathers I property are offered relocation assistance and benefits pursuant to the program 

requirements of the United States Department of Housing and Urban Development 

(HUD), and that such benefits are provided to any tenants who accept the offer. Housing 

options shall include: 

• 	 Occupancy in a public housing unit operated or assisted by the Housing Authority at 

a rental rate paid by the family that is comparable to the rental rate applicable to the 

unit from which the family is vacated; or 

6 
 
• 	 Tenant Protection Voucher, if such vouchers are issued by HUD, except that such 

assistance will not be considered "comparable housing" until the family is actually 

relocated into such housing. 

Iffor any reason such benefits are not offered to the tenants, or were offered and housing 

with a Tenant Protection Voucher and occupancy in a public housing unit was not 

available, TxDOT will ensure the tenants are relocated and offered relocation assistance 

and benefits pursuant to the applicable sections of the Uniform Act and 49 C.F.R. Part 

24, Subparts C-F. 8 The TxDOT will initiate assistance no later than December 31, 2016. 

10. Park Mitigation. The TxDOT, in coordination with FHWA's Office ofCivil Rights and 

the Neighborhood Community Advisory Board (described below), will meet to 

reformulate the proposed 4(f) mitigation in the FEIS that focuses on rehabilitation in the 

Neighborhood ofT.C. Ayers Park and Williams Memorial Park (Parks). The TxDOT 

will maintain the Parks for 24 months from the Effective Date ofthis Agreement, at 

which time FHW A, the Advisory Board, and TXDOT will meet to discuss and propose 

next steps. Any variation from the current proposed mitigation in the FEIS, must be 

approved by FHW A Office ofCivil Rights and will be enforceable under this Agreement. 

VII. Modification of Agreement 

This Agreement may be modified by mutual agreement of both FHWA and TxDOT after 

negotiating in good faith and in writing. 

VIII. Federal Reimbursement 

The TXDOT may apply for federal reimbursement for any eligible expenses incurred as part 

ofthe Title VI mitigation in this project. 

IX. Intimidation or Retaliatory Acts Prohibited 

Neither TxDOT nor any entity or business party to an agreement to carry out the actions 

herein shall intimidate, threaten, coerce, or discriminate against any individual for the 

purpose ofinterfering with any right or privilege secured by Section 601 ofTitle VI or 49 

C.F.R. Part 21, or because they have made a complaint, testified, assisted, or participated in 

any manner in an investigation, proceeding, or hearing pursuant to 49 C.F.R. Part 21. 

X. 	 Third-Party Agreement 

8 A tenant claiming that housing under HUD's Tenant Protection Voucher program or the Public Housing Program 

is not available in the City ofCorpus Christi must show they have made good faith efforts to obtain such housing. 

7 
 
The FHW A acknowledges that TxDOT has entered into a separate agreement with the Port 

of Corpus Christ Authority ofNueces County, Texas, the City of Corpus Christi, Texas, and 

the Corpus Christi Housing Authority, for purposes ofimplementing the Agreement, and that 

such local governmental entities under the separate agreement will carry out some ofthe 

mitigation actions identified in this Agreement. No provisions in such agreement will (1) 

affect TxDOT's obligations to FHWA, generally, or (2) supercede any provision described 

herein to the extent TxDOT's third-party agreement conflicts with any provision contained 

herein or Federal law or regulation. 

XI. Monitoring and Enforcement 

The TxDOT will send written progress reports to the FHWA-Texas Division no less than 

once per quarter ofthe Federal Fiscal Year. The reports will include a summary of all 

activities (including those not performed by TxDOT personnel) related to performing the 

tasks in Section VI ofthis Agreement. Further, TxDOT will cooperate with FHW A 

regarding all additional requests for information and documentation, pursuant to 49 C.F.R. § 

21.9, et seq. 

Specifically, written progress reports will contain, but are not limited to, information on 

appraisals performed on specific properties pursuant to this Agreement, specific property 

purchases offered and accepted, relocation assistance provided and to whom, restrictive 

covenant purchases and to whom, title work performed, and other services related to the 

relocation ofNeighborhood residents occurring during that reporting period. Written 

progress reports will also contain a summary of all activities related to the relocation of 

tenants currently housed in D.N. Leathers I, including progress related to the identification of 

alternative locations for new public housing and for tenants. 

In addition, the Liaison provided pursuant to Section VI B.8 will send written progress 

reports to TxDOT no less than once per quarter ofthe Federal Fiscal Year. The reports will 

include a summary of all activities related to the performance ofthe Liaison's duties for that 

reporting period, as described in Section VI B.8. 

Upon the signing ofthis Agreement, a Neighborhood Community Advisory Board 

(Community Advisory Board) will be established by soliciting participation by 

Neighborhood and community members to be a part of, and lead, the Advisory Board. The 

Community Advisory Board would be Neighborhood and community members who 

volunteer to serve on the Advisory Board with any leadership ofthe Advisory Board selected 

by the voluntary members. This Advisory Board will be in effect during the duration ofthe 

Project. The TxDOT will be responsible for collaborating with the Community Advisory 

Board on activities related to the implementation ofthis Agreement, on at least a quarterly 

basis throughout the life ofthe Project. In addition, TxDOT will collaborate with the 

Advisory Board on issues including public workshops on the Voluntary Acquisition 

8 
 
Program, the Relocation Benefits Program, the Voluntary Restrictive Covenant Program, and 

the relocation oftenants in D.N. Leathers I. The TxDOT will document its collaboration 

with the Community Advisory Board, including comments and concerns raised in quarterly 

meetings and how they were addressed, in its written progress reports. The Community 

Advisory Board will also be permitted to raise concerns related to the implementation ofthis 

Agreement with FHWA. 

IfTxDOT, through its actions or inaction, fails to implement any part ofthis Agreement or 

fails to cooperate with FHWA documentation and information requests, FHW A may invoke 

its authority pursuant to 49 C.F.R. § 21.13, et seq. for failure or threatened failure to comply 

with Title VI ofthe Civil Rights Act of 1964. Ifat any time FHWA makes such a 

determination, then FHWA shall notify TxDOT in writing. The notice shall include a 

statement ofthe basis for FHWA's determination and shall allow TxDOT 15 days to either; 

(a) explain in writing the reason for the actions and describe the remedial actions that have 

been or shall be taken to achieve compliance with this Agreement or (b) dispute the accuracy 

ofFHWA's findings. IfTxDOT does not respond to the notice, or if, upon review of 

TxDOT' s response, FHWA determines that TxDOT has not complied with the terms ofthe 

Agreement, FHWA may pursue its statutory and/or contractual remedies. Should a violation 

ofthe agreement occur, the time period ofthe Agreement will be extended for an amount of 

time equal to the time FHWA determines a violation occurred to the time ofthe FHWA 

approved remedy. 

Nothing in this Agreement shall be construed as creating any liability in favor of any third 

party or parties against FHWA or TxDOT. 

XII. Abeyance 

The FHWA will hold in abeyance the Letter of Finding regarding the complaint filed in the 

matter (described above) during the performance ofthis Agreement. At any time, should 

TxDOT not perform, or ensure performance, under this Agreement, FHWA will notify 

TxDOT as stated in section XI above. Should TxDOT fail to remedy the violation within 30 

days ofnotification, the Letter of Finding will be issued and applicable actions taken. 

9 
 
Dated: 

eber, USMC (Ret) 

Executive D rector 

10 
 
APPENDIX A 
 

MAP SHOWING THE NEIGHBORHOOD 
 

1 
 
~ 

:c

x 

c 

Q) 

a. 

a. 

~ 

o= 
APPENDIXB 

COMMUNITY LIAISON PROGRAM 

Scope 

The L

I. 

iaison will provide proactive informational assistance to interested persons who are 

assessing whether to participate in the Acquisition Program, the Relocation Program, and the 

Covenant Program. For any Owner, Tenant, or Business, the Liaison will provide information to 

those individuals who indicate a desire for such assistance in relation to the provisions ofthis 

Agreement (each, an Interested Person). 

II. Guiding principles of the Liaison Program 

The essence of effective practice ofthe Liaison will be determined and set by guiding principles, 

including: 

• 	 Facilitate the provision of sufficient information to interested persons to reduce 
 

otherwise-existing denials of or delays in the provision of benefits. 
 

• 	 A void or minimize a situation where an interested person leaves an information session 

without the Liaison having provided a clear path for the interested person to be capable of 

understanding eligibility for one or more benefits. 

• 	 A void or minimize a situation where an Interested Person leaves an information session 

without the Liaison having identified a methodology for determining eligibility for 

benefits for which the Interested Person qualifies or the steps for how they could 

determine such qualification. 

• 	 Facilitate the full and fair application of every potential program element with the goal of 

enabling Interested Persons to have the capability to access the maximum level of 

program benefits. 

• 	 Ensure that language translation and interpreter services are available for all Limited 

English Proficiency (LEP) persons, in accordance with Executive Order 13166 and 

TxDOT's Language Assistance Plan.9 

III. Liaison program goals 

The goals of the Liaison program are: 

• 	 to provide information and assistance to try to ensure that each Interested Person is 

appropriately knowledgeable about the benefits and options available to them; 

• 	 to facilitate each Interested Person's evaluation of and application for the benefits for 

which they are eligible; 

9 http://ftp.dot.state.tx.us/pub/txdot-info/ocr/language-assistance-plan.pdf. 

2 
 
• 	 to coordinate with any third party public or private entities with whom TxDOT has an 

agreement pursuant to this Agreement. 

IV. Liaison position minimum qualifications 

TxDOT will ensure the Liaison has the following minimum qualifications: 

• 	 Training: the Liaison will be properly trained in the knowledge and skills to adequately 

provide assistance to Interested Persons pursuant to this Agreement. 

• 	 Maturity and Experience: the Liaison will have the maturity, experience, and negotiation 

skills necessary to work with the affected community. 

• 	 Bilingual: the Liaison services will either be provided by the Liaison in English and 

Spanish or the Liaison will be able to provide easy access to an individual or individuals 

who are fluent in English and Spanish. 

v. Liaison Support 

TxDOT will provide, or cause to be provided, support to the Liaison as necessary for the 

successful performance of the Liaison's duties. 

VI. Field Office and Equipment 

TxDOT will ensure the Liaison has an office facility within the Hillcrest/Washington-Coles 

Neighborhoods or within 1000 feet thereof, which will serve as a Field Office to facilitate 

providing assistance effectively and efficiently assist Interested Persons. The Field Office will be 

in a safe location and of a size sufficient to hold small ( 5-10 person) meetings. In addition, 

TxDOT will ensure the Liaison has a laptop computer with specifications sufficient to carry out 

their duties, as well as a compatible printer and miscellaneous office supplies. 

VII. Primary program duties of the Liaison 

The Liaison's primary duties will be to: 

1. 	 Prepare and execute an early and continuing Coordination Plan. The Liaison will be 

responsible for developing and executing a Plan for early and continuing coordination 

and interaction with interested persons, Owners, Tenants, Businesses, Acquisition 

Program participants, Voluntary Restrictive Covenant Program participants, and any 

public or private entities with whom TxDOT has an agreement pursuant to this 

Agreement. 

2. 	 Develop and maintain database. The Liaison will maintain a database on each Interested 

Person and Owner, where they are in the process, and what next steps have been 

3 
 
identified and communicated to the person. The Database will be updated on a daily or 

weekly basis. The Database will include all of the Liaison's correspondence with 

Interested Persons and Owners, project participants, and appropriate contacts with the 

City, the Texas Department ofTransportation, the Port ofCorpus Christi Authority, the 

Corpus Christi Housing Authority, the relocation assistance firm contracted by the Port of 

Corpus Christi Authority, and other community contacts. 

3. 	 Limited English Proficiency (LEP) plan. The Liaison will prepare a Limited English 

Proficiency (LEP) Plan describing the policies, services, and information that the Liaison 

will take to ensure that LEP persons have meaningful access to the programs, benefits, 

assistance, and information. 

4. 	 Performance report. The Liaison will provide TxDOT or its designee with a quarterly 

progress report. In addition, the Liaison will assist TxDOT with any reporting pursuant to 

Section XI of this Agreement. 

5. 	 Request for increased support or resources/scalability potential. If, any time during the 

Term of this Agreement, ifthe Liaison determines that more support or resources may be 

needed, the Liaison may provide TxDOT with the Liaison's recommended program 

changes, accompanied by the appropriate written justifications and supporting 

performance and other data. 

6. 	 The Liaison will be responsible for providing for the interview of each eligible Interested 

Person to determine said Interested person's needs, evaluate their eligibility for each 

program, explain how their participation in the Programs described herein would work, 

and how available benefits would assist them in the process. 

7. 	 The Liaison will listen to each interested person's explanation of personal issues to 

provide the Liaison with a better understanding ofwhat that person needs. 

8. 	 The Liaison will make phone calls to the relevant agencies and third party entities as 

needed, in order to inquire about matters to determine eligibility, schedule appropriate 

meetings, and determine what materials will be required of the Interested Person in order 

to access services. 

9. 	 The Liaison will also facilitate an Interested Person in accessing other forms of assistance 

that can be provided to maximize the Interested Person's benefits or help lessen the 

process burdens on an Interested Person in participating in the programs described herein. 

This assistance may include referral to other appropriate public and private agencies that 

4 
 
provide services concerning housing financing, employment, health, welfare, or legal 

assistance. 

5