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                Chapter 7: Customer Empowerment and Education: Bicycle and Transit Integration: A Practical Transit Agency Guide to Bicycle Integration and Equitable Mobility
  
  **Comment:**
      Discussion on customer empowerment and education, including information and communication strategies as well as collaboration with advocacy groups. Includes case studies that outline effective customer empowerment programs.
    
          **Last Updated (Year):** 2018
    
          **Year Produced:** 2018
    
          **Abstract**:This guide includes a series of recommended practices for transit agencies interested in addressing the growing demand for bicycle mobility and connectivity to buses and trains. The recommended practice covers a broad range of subject matter related to bicycles and transit including bike parking near facilities, onboarding procedures and other issues to enhance connectivity and grow ridership. Future recommended practices will explore onboarding policies and procedures and other issues to enhance.

    
          **For:**Biking
    
          **The E's:**Evaluation, Engineering, Education
    
          **Ped Bike Activity:**
      OperationsMaintenanceDesignCommunity EngagementAssessmentAdvocacy**Ped Bike Topic:**
      TransitToolsSafetyPolicyPlanningMaintenanceFacility DesignEquityDataCommunity ActionCase StudyBicycle PlanningBicycle OperationsAssessmentAnalysisAccessibility**Facility Type:**Transit Stop, Signage, Shared Lane, Pavement Marking, Lighting, Intersection, Crossings, Bike Parking, Bike Lanes
    
    
          **Urban Context:**Urban
    
          **Resource Type:**
      Guidance**Link to Content Source:**
                          Bicycle and Transit Integration: A Practical Transit Agency Guide to Bicycle In... U.S. DEPARTMENT OF TRANSPORTATION

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