Exhibit 10.14

                              EMPLOYMENT AGREEMENT
                              --------------------

     Employment  Agreement made effective as of November 1, 1999,  between SITEL
CORPORATION,   a  Minnesota   corporation   ("Company")   and  ANTOON   VANPARYS
("Executive").

     THE PARTIES AGREE AS FOLLOWS:

     1. Employment and Duties. Company hereby employs Executive as its Executive
Vice  President--Business   Development.  The  duties  and  responsibilities  of
Executive shall include duties and responsibilities  consistent with Executive's
corporate  office  and  position,  including  those set  forth in the  bylaws of
Company from time to time, and such other duties and responsibilities  which the
Board of Directors and Chief Executive  Officer of Company from time to time may
assign to Executive.

     2. Term.  The term of  Executive's  employment  under this  Agreement  (the
"Term")  shall  begin  as  of  the  date  hereof  and  shall  continue   without
interruption through April 30, 2002, unless sooner terminated in accordance with
this  Agreement.  During  the last six  months of the Term,  Executive  shall be
located in  Brussels,  Belgium and the  Company's  Belgium  subsidiary  shall be
Executive's employer.

     3. Efforts on Behalf of Company and Other  Activities.  During the Term, to
the best of his  ability  and  using  all his  skills,  Executive  shall  devote
substantially  all of his working  time and efforts to the diligent and faithful
performance of his duties and  responsibilities  under this Agreement.  However,
Executive  may devote a reasonable  amount of his time to civic,  community,  or
charitable activities.

     4.  Place of  Employment.  The  office of  Executive  shall be  located  in
Baltimore,  Maryland  during the Term  except that during the last six months of
the Term the office of Executive shall be located in Brussels,  Belgium. Company
shall furnish  Executive with an office,  secretarial and other support services
consistent with those currently  provided and such other facilities and services
at such locations as may be reasonably  required to permit  Executive to fulfill
the duties of his employment.

     5. Base Salary.  For all  services to be rendered by Executive  pursuant to
this  Agreement,  Company agrees to pay Executive  during the Term a base annual
salary of  $250,000;  provided  however that for the last six months of the Term
the base annual  salary shall be adjusted for  Executive's  repatriation  in the
same manner as Executive's  base salary was adjusted in relocating  from Belgium
to the U.S. The term "Base Salary" as used in this Agreement shall mean the base
annual  salary  established  by this Section 5. The Base Salary shall be paid in
periodic  installments in accordance with Company's  regular payroll  practices,
but in any event no less frequently than monthly.

     6. Additional Compensation.

                 (a) Bonus.  For each calendar  year during the Term,  Executive
shall be eligible  to  participate  in the  Company's  bonus  program for senior
executives on the terms established by the Compensation  Committee for each such
year. For 2000, the  Compensation  Committee has  established a target bonus for
Executive  of up to 100%  of  Executive's  Base  Salary  tied  to the  Company's
achievement  of  certain  annual  earnings  per share  targets  and  Executive's
achievement of certain personal objectives.  For avoidance of doubt, as provided
in the Company's  executive  bonus  program,  Executive  must be employed by the
Company at the time a bonus is paid in order to receive such bonus.

                 (b)  Stock Option Plans.  Executive has previously been granted
stock options for SITEL common stock.  Any further  grants  of stock  options to
Executive  shall be at the sole  discretion  of the  Compensation Committee.

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                 (c) Benefit Plans. During the Term, Executive (and his eligible
dependents  where  applicable)  shall be entitled to  participate in the benefit
plans offered from time to time by Company to its senior executive officers,  on
terms  (including  Company and  employee  contribution  percentages,  waivers of
waiting  periods,  applicable  deductibles,  etc.) no less  favorable than those
provided generally to other senior executive officers of the Company,  including
without limitation, as may be applicable, individual or group medical, hospital,
dental,  and long-term  disability  insurance  coverages,  group life  insurance
coverage, 401(k), and 401(n) plans.

                 (d) Vacations and Holidays. During the Term, Executive shall be
entitled to 20 days of paid  vacation,  holidays and time off per calendar  year
(pro-rated for partial  calendar years of employment) as is consistent with past
practice and custom for Company's senior executive officers.

                 (e) Expenses.  During the Term,  Executive shall be entitled to
prompt reimbursement by Company of all reasonable ordinary and necessary travel,
entertainment,  and other expenses incurred by Executive (in accordance with the
policies  and  procedures  established  by  Company  for  its  senior  executive
officers)  in the  performance  of his  duties and  responsibilities  under this
Agreement;  provided that Executive shall properly  account for such expenses in
accordance with Company  policies and procedures,  which may include but are not
limited to itemized accountings.

     7. Relocation Benefits.

                 (a)  Packing  and  Transportation  of Goods.  Subject  to prior
approval by the Company of estimates submitted to the Company for such expenses,
the Company shall pay for all  transportation  and shipping expenses  associated
with  the  packing  and  transportation  of  Executive's  household  goods  from
Brussels, Belgium to Baltimore,  Maryland, including any storage fees associated
with the goods being transported.

                 (b) Travel Expenses.  The Company shall pay air travel expenses
from Brussels,  Belgium to Baltimore,  Maryland to move  Executive,  Executive's
spouse, Executive's children and Executive's pets to Baltimore.

                 (c) Loan for  Purchase of  Residence.  The Company has extended
Executive a loan to purchase a residence in Baltimore,  Maryland (the "Baltimore
House") pursuant to the terms and conditions contained in a Promissory Note (the
"House Note") and mortgage with power of sale,  respectively,  dated on or about
December 1999 between  Executive and the Company (the  "Baltimore  House Loan").
The House Note  provides  for payment of interest  annually at the rate of 5.42%
per annum and  payment of  principal  in full on or before  November 5, 2002 and
sooner upon certain  events.  The  provisions of Section 9(c) shall apply in the
event of termination of the Term prior to repayment in full of the House Note.

                 (d) Expenses Related to Business Windup.  The Company shall pay
or reimburse Executive for up to $193,411 (amount has been grossed up to include
income  taxes)  in  costs  incurred  in  winding  up  the  business  affairs  of
Executive's  consultancy  company in  Belgium,  which  amount  already  has been
grossed up to include  income  taxes  incurred  by  Executive  on the  Company's
payment or reimbursement of such costs.

                 (e) Housing  Allowance.  During the Term, the Company shall pay
Executive  a  monthly  housing  allowance  in an  amount  equal  to the  cost of
Executive's  mortgage  payments for the Baltimore House and associated  property
insurance  and  real  estate  taxes.  Executive  shall  be  responsible  for all
utilities and other expenses of maintaining such residence, and for the expenses
related to installing any fencing around such residence desired by Executive.

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                 (f) Other  Expenses  and  Benefits.  The Company  shall pay all
expenses  associated  with United  States entry and work visas for Executive and
his family for the Term.  The Company shall provide  Executive  with  relocation
assistance   from  O'Connor   Piper  and  Flynn  in   connection   with  housing
requirements,  drivers  licenses,  social security  numbers,  and related issues
associated with relocating to Baltimore,  Maryland.  The Company shall reimburse
Executive up to $10,000 as a one-time dislocation  allowance to cover such items
as the purchase of essential  electrical  goods required to replace  Executive's
European voltage equipment.  The Company shall reimburse  Executive up to $1,500
annually for personal tax advice from the  Company's  expatriate  tax  advisors,
Deloitte and Touche, during the Term.

     8. Termination of Employment.

                 (a)  Termination  of  Assignment.  The  Company  may  terminate
Executive's  assignment to the Baltimore headquarters of the Company at any time
effective  upon  at  least  30  days  written  notice  of  such  termination  of
assignment,   whereupon  Executive's   employment  under  this  Agreement  shall
terminate.  If during the Term Executive's  title,  authority,  role or level of
responsibilities  with the  Company  is  materially  decreased  below  the level
established  by Section 1, or  Executive  is required  to  relocate  his primary
office from Baltimore,  Maryland (or from Brussels,  Belgium during the last six
months of the Term),  or Executive  is required to  primarily  report to someone
other than Phillip A. Clough,  Chief Executive Officer,  and such change has not
been mutually  agreed upon by Executive and Company and has not been preceded or
accompanied  by a termination  for cause pursuant to Section 8(d) or a voluntary
resignation  pursuant to Section  8(e),  then such  change  shall  constitute  a
termination  by the Company of Executive's  assignment  pursuant to this Section
8(a).  For  avoidance  of doubt,  if  Executive  becomes  unable to continue his
assignment  under  Section 1 as a result of the  expiration or revocation of his
United  States entry and/or work visas during the Term,  then the Company  would
intend to terminate  Executive's  assignment  pursuant to this Section  8(a). If
Executive's  employment  terminates pursuant to this Section 8(a), (i) Executive
shall be entitled to receive  the Base Salary up through the  effective  date of
termination;  any bonus  earned by  Executive  pursuant  to  Section  6(a) for a
calendar  year  already  completed  but not yet paid;  and any benefits to which
Executive  is entitled  pursuant to Sections  6(b)  through  6(e) up through the
effective date of termination; and (ii) the provisions of Section 9 shall apply.

                 (b) Death.  Executive's  employment  under this Agreement shall
terminate upon Executive's death. If Executive's  employment terminates pursuant
to this  Section  8(b),  (i)  Executive  or his  legal  representative  shall be
entitled to receive the Base  Salary up through the date of  Executive's  death;
any bonus  earned by  Executive  pursuant  to Section  6(a) for a calendar  year
already  completed  but not yet paid;  and any  benefits to which  Executive  is
entitled  pursuant  to  Sections  6(b)  through  6(e)  up  through  the  date of
Executive's death and (ii) the provisions of Section 9 shall apply.

                 (c)  Disability.  If Executive  becomes  incapable by reason of
physical injury,  disease,  or mental illness from substantially  performing his
duties under this Agreement for a continuous  period of three months or for more
than 90 days in the  aggregate  during any 12 month  period,  then  Company  may
terminate  Executive's  employment  under this Agreement  effective upon 30 days
written notice. If Executive's  employment  terminates  pursuant to this Section
8(c), (i) Executive or his legal representative shall be entitled to receive the
Base Salary up through the effective  date of  termination;  any bonus earned by
Executive pursuant to Section 6(a) for a calendar year already completed but not
yet paid; and any benefits to which  Executive is entitled  pursuant to Sections
6(b)  through 6(e) up through the  effective  date of  termination  and (ii) the
provisions of Section 9 shall apply.

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<PAGE>

                 (d) For  Cause.  The  Company  also may  terminate  Executive's
employment under this Agreement for cause. For purposes of this Agreement,  "for
cause" shall mean only (i) Executive's confession or conviction of theft, fraud,
embezzlement,  any felony, or any crime involving  dishonesty with regard to the
Company  or any  subsidiary  or  affiliate  of  the  Company,  (ii)  Executive's
excessive  absenteeism  without  reasonable  cause  (other  than  because  of  a
disability  described in Section 8(c), (iii) habitual and material negligence by
the Executive in the performance of Executive's duties and  responsibilities  as
described in Section 1 (other than because of a disability  described in Section
8(c)) and  Executive's  failure  to cure such  negligence  within 30 days  after
Executive's  receipt  of a  written  notice  from the  Chairman  of the Board of
Directors setting forth in reasonable detail the particulars of such negligence,
or (iv) material  failure by Executive to comply with a lawful  directive of the
Board of  Directors  (other than  because of a  disability  described in Section
8(c)) and Executive's failure to cure such  non-compliance  within 10 days after
Executive's  receipt  of a  written  notice  from the  Chairman  of the Board of
Directors   setting  forth  in  reasonable   detail  the   particulars  of  such
non-compliance.  Termination  shall occur effective 30 days after "for cause" is
established. If Executive's employment terminates pursuant to this Section 8(d),
(i)  Executive  shall be  entitled  to receive  the Base  Salary up through  the
effective  date of termination  and any benefits to which  Executive is entitled
pursuant  to  Sections  6(b)  through  6(e) up  through  the  effective  date of
termination,  but shall not be entitled  to any bonus for a  completed  calendar
year which has not yet been  paid,  and (ii) the  provisions  of Section 9 shall
apply.

                 (e) Voluntary  Resignation.  Executive may  voluntarily  resign
from Company's  employ at any time upon at least 30 days prior written notice of
the effective date of such resignation.  If Executive  voluntarily  resigns, (i)
Executive  shall be entitled to receive the Base Salary up through the effective
date of such  resignation  and any  benefits  to  which  Executive  is  entitled
pursuant to Sections  6(b)  through 6(e) up through the  effective  date of such
resignation,  but shall not be entitled  to any bonus for a  completed  calendar
year which has not yet been  paid,  and (ii) the  provisions  of Section 9 shall
apply.

     9. Post-Termination Provisions.

                 (a)   Repatriation   to  Commensurate   Assignment.   Upon  the
termination of Executive's  employment in the U.S. under this  Agreement,  other
than a  termination  "for cause" as set forth in Section 8(d) or by  Executive's
voluntary  resignation  as set forth in  Section  8(e),  the  Company  shall use
reasonable  efforts  to ensure  that  Executive's  assignment  to the  Company's
Belgium  subsidiary is  commensurate  with  Executive's  compensation,  level of
seniority  and  responsibilities  set forth in this  Agreement (a  "commensurate
assignment").  The Company shall provide Executive 30 days written notice of the
availability  or  unavailability  of  such  commensurate   assignment  prior  to
Executive's  relocation  to  Brussels,  Belgium  for  the  last  six  months  of
employment  under this Agreement.  Executive shall not  unreasonably  refuse any
such commensurate assignment.  If such commensurate assignment is not available,
then  upon the  conclusion  of the last six  months  of  employment  under  this
Agreement in Brussels,  Belgium, the Company's Belgium subsidiary shall continue
to pay Executive his then Base Salary  provided for in Section 5 for a period of
12 months  thereafter on the Company  subsidiary's  normal  payroll dates during
such period.

                 (b) Post-Termination  Relocation Expenses. Upon the termination
of  Executive's  employment  in the U.S.  under  this  Agreement,  other  than a
termination "for cause" as set forth in Section 8(d) or by Executive's voluntary
resignation  as set forth in Section  8(e),  the Company shall pay the following
expenses  related  to  Executive's  and his  family's  relocation  to  Brussels,
Belgium:

                         (1) Packing  and  Transportation  of Goods.  Subject to
         prior approval by the Company of estimates submitted to the Company for
         such  expenses,  the  Company  shall  pay  for all  transportation  and
         shipping  expenses  associated with the packing and  transportation  of
         Executive's  household  goods from  Baltimore,  Maryland  to  Brussels,
         Belgium  including  any storage  fees  associated  with the goods being
         transported.

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<PAGE>

                         (2)  Travel Expenses.  The Company shall pay air travel
        expenses  from  Baltimore, Maryland to Brussels,  Belgium for the return
        of Executive,  Executive's spouse,  Executive's children and Executive's
        pets to Belgium.

                         (3)  Temporary  Living  Allowance.   Subject  to  prior
        approval by the Company of  estimates  submitted to the Company for such
        expenses,  the Company shall pay Executive a temporary  living allowance
        for 30 days following  Executive's  relocation to Brussels,  Belgium for
        expenses relating to hotel and car rental.

                         (4)  Other  Expenses.  Any  other  reasonable  expenses
         incurred  by  Executive  in connection with  Executive's  relocation to
         Brussels,  Belgium  may  be  reimbursed by the Company in its sole  and
         absolute discretion.

                 (c)  Baltimore House Loan.  Upon the termination of Executive's
employment  in  the  U.S. under  this  Agreement, the following provisions shall
apply with respect to the Baltimore House Loan:

                         (1)  Executive's  Put  Option.   Provided   Executive's
         employment in the U.S. under this Agreement  terminates other than "for
         cause"  as set forth in  Section  8(d) and  other  than by  Executive's
         voluntary  resignation  as set forth in Section 8(e),  Executive  shall
         have the option  (the "Put  Option")  to require  the Company to accept
         title to the  Baltimore  House,  subject to any  mortgages  against the
         Baltimore  House incurred by Executive on or before  December 1999 from
         which   mortgages  the  Company  shall  indemnify  and  hold  Executive
         harmless,  as full and complete  satisfaction  of the  Baltimore  House
         Loan.  Executive shall not have a Put Option if Executive's  employment
         in the U.S. under this Agreement terminates "for cause" as set forth in
         Section 8(d) or by  Executive's  voluntary  resignation as set forth in
         Section 8(e).

                         (2)  Company's  Call Option.  Upon the  termination  of
         Executive's  employment in the U.S. under this  Agreement,  the Company
         shall  have the option  (the "Call  Option")  to require  Executive  to
         transfer  title to the Baltimore  House to the Company,  subject to any
         mortgages  against the  Baltimore  House  incurred by  Executive  on or
         before  December 1999 from which  mortgages the Company shall indemnify
         and hold Executive harmless,  as full and complete  satisfaction of the
         Baltimore House Loan.

                         (3) Manner of  Exercise  of Put Option or Call  Option.
         The Put Option or Call Option,  as the case may be, shall be exercised,
         if at all, by Executive  delivering  written  notice of his exercise of
         the Put Option to the  Company  or by the  Company  delivering  written
         notice of its  exercise of the Call Option to  Executive  (either  such
         notice,  the  "Notice")  within  15 days  after the  effective  date of
         termination of Executive's employment under this Agreement (the "Notice
         Period").  If Executive  or the  Company,  as the case may be, does not
         deliver a Notice to the other party within the Notice Period, Executive
         or the  Company,  as the case may be,  shall have no further  rights in
         respect of the Put Option or Call Option,  respectively.  If either the
         Put Option or the Call Option is duly exercised, the closing shall take
         place on a date  specified by the Company,  which date shall be no less
         than 10 days and no more  than 30 days  after  the date the  Notice  is
         delivered  to the  Company  in the  case  of the Put  Option  or to the
         Executive in the case of the Call Option. At the closing, (i) Executive
         and his spouse shall convey good and marketable  title to the Baltimore
         House to the Company by general  warranty deed,  subject however to the
         mortgages recorded on or before December 1999 and easements,  covenants
         and restrictions of record;  (ii) Executive shall obtain the release of
         any liens or judgments  recorded after December 1999 in connection with
         the Baltimore  House;  and (iii) the Company shall mark the  Promissory
         Note  evidencing the Baltimore House Loan "satisfied and cancelled" and
         shall deliver such original note to Executive.

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<PAGE>

                         (4)  Repayment of  Baltimore  House Loan if Neither Put
         Option Nor Call Option Is  Exercised.  The House Note  provides that it
         shall be due and  payable  in full on  November  5,  2002 and  shall be
         payable  sooner  upon  certain  events  including  without   limitation
         termination of Executive's  employment under this Agreement "for cause"
         as set forth in  Section  8(d) (the  parties  agreeing  that the phrase
         "gross  misconduct"  as used in the House Note has the same  meaning as
         "for cause"  under  Section  8(d) for this  purpose) or by  Executive's
         voluntary  resignation  as set forth in  Section  8(e),  or sale of the
         Baltimore House.  For avoidance of doubt, if neither  Executive nor the
         Company  exercises  its Put Option or Call Option,  as the case may be,
         pursuant  to  Sections  9(c)(1)  or  9(c)(2)  then the House Note shall
         remain payable in accordance with its terms.

     10.   Termination   Notice.  Any  termination  by  Company  of  Executive's
employment  under this Agreement shall be communicated in a written  Termination
Notice to Executive.  For purposes of this  Agreement,  a  "Termination  Notice"
shall  mean a notice  from the  Board of  Directors  which  shall  indicate  the
specific termination provision in this Agreement relied upon and, if applicable,
shall set forth in  reasonable  detail the facts and  circumstances  providing a
basis  for  termination  of  Executive's   employment  under  the  provision  so
indicated.

     11.  Noncompetition  Agreement.  Executive has previously  executed certain
restrictive  covenants and  agreements  of  non-competition  and  non-disclosure
(collectively,  the  "Noncompetition  Agreement").  For avoidance of doubt,  the
parties  confirm that such  Noncompetition  Agreement  remains in full force and
effect according to its original terms.

     12.  Successors  and  Assigns.  This  Agreement  and all rights  under this
Agreement shall be binding upon,  inure to the benefit of, and be enforceable by
the  parties  hereto and their  respective  personal  or legal  representatives,
executors, administrators,  heirs, distributees, devisees, legatees, successors,
and assigns. This Agreement is personal in nature, and neither of the parties to
this  Agreement  shall,  without  the  written  consent of the other,  assign or
transfer this  Agreement or any right or obligation  under this Agreement to any
other  person or entity,  except that the Company may assign the  Agreement to a
successor corporation.

     13.   Notices.   For  purposes  of  this   Agreement,   notices  and  other
communications  provided  for in this  Agreement  shall be deemed to be properly
given if delivered  personally or sent by United States  certified mail,  return
receipt  requested,  postage  prepaid,  or sent by  overnight  delivery  service
addressed as follows:

        If to Executive: Antoon Vanparys
                         700 Milldam Road
                         Baltimore, Maryland 21286

        If to Company:   SITEL Corporation
                         111 South Calvert Street, Suite 1900
                         Baltimore, Maryland 21202
                         Attention: Phillip A. Clough, CEO

or to such other  address as either party may have  furnished to the other party
in writing in accordance with this Section. Such notices or other communications
shall be effective  when received if delivered  personally or when  deposited in
the  U.S.  mail if  delivered  by  certified  mail or when  deposited  with  the
overnight  delivery  service if delivered  by that  method.  Notices also may be
given by  facsimile  and in such case shall be deemed to be properly  given when
sent so long as the sender uses  reasonable  efforts to confirm and does confirm
the receiver's receipt of the facsimile transmission.

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<PAGE>

     14. Miscellaneous.  No provision of this Agreement may be modified, waived,
or  discharged  unless such waiver,  modification,  or discharge is agreed to in
writing and is signed by Executive  and an officer of Company so  authorized  by
the Board of Directors of Company.  No waiver by either party to this  Agreement
at any time of any  breach by the other  party  of, or  compliance  by the other
party with,  any condition or provision of this Agreement to be performed by the
other party shall be deemed to be a waiver of similar or  dissimilar  provisions
or  conditions  at the same or any prior or  subsequent  time.  No agreements or
representations,  oral or  otherwise,  express or implied,  with  respect to the
subject  matter of this  Agreement  have been made by either  party that are not
expressly set forth in this Agreement.

     15.  Validity.  The invalidity or  unenforceability  of any provision(s) of
this  Agreement  shall not affect the  validity or  enforceability  of any other
provision of this  Agreement,  which other  provision shall remain in full force
and effect;  nor shall the  invalidity or  unenforceability  of a portion of any
provision of this Agreement affect the validity or enforceability of the balance
of such provision.

     16.   Counterparts.   This   document  may  be  executed  in  one  or  more
counterparts,  each of which shall be deemed to be an original  and all of which
together shall constitute a single agreement.

     17.  Headings.  The headings of the sections and  subsections  contained in
this  Agreement are for reference  purposes only and shall not in any way affect
the meaning or interpretation of any provision of this Agreement.

     18.  Applicable  Law. This Agreement  shall be governed by and construed in
accordance  with the internal  substantive  laws,  and not the  conflicts of law
principles, of the State of Maryland.

     19.  Entire  Agreement.  This  Agreement and the  Noncompetition  Agreement
constitutes  the entire  agreement  of the Parties  with respect to the terms of
Executive's  employment  with the Company,  and cancels and supersedes any prior
agreements  and  understandings  of the  parties  with  respect to such  subject
matter.   There  are  no   representations,   warranties,   terms,   conditions,
undertakings or collateral agreements,  express,  implied or statutory,  between
the parties with  respect to such  subject  matter other than those set forth in
this  Agreement  and the  Non-Competition  Agreement.  For  avoidance  of doubt,
without limitation,  this Agreement supersedes the re-assignment letter dated on
or about October 14, 1999 from the Company to Executive.

                            [Signature page follows]

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<PAGE>
                                SIGNATURE PAGE TO
                              EMPLOYMENT AGREEMENT

     IN WITNESS WHEREOF, Company and Executive have executed this Agreement.

                                  SITEL CORPORATION, a Minnesota corporation



                                  By: /s/
                                      -------------------------------------
                                      Phillip A. Clough, Chief Executive Officer



                                      /s/
                                      -------------------------------------
                                      ANTOON VANPARYS

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