Exhibit 10.15

DATED 14th April 1998

SITEL
Europe plc

-and
-

ROBERT
SCOTT - MONCREIFF ESQ

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SERVICE
AGREEMENT

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TAYLOR
JOYNSON GARRETT
Carmelite
50 Victoria Embankment
Blackfriars
London EC4Y ODX

Tel
No: 0171-353 1234
Fax No: 0171-936 2666

GAJ/ASG/ALW

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INDEX

|Clause                             |  |                                                      |  | Page No.
|---------------------------------- |  | ---------------------------------------------------- |  | --------
|1.                                 |  | Definitions and Interpretations                      |  | 1       
|2.                                 |  | Probationary Period                                  |  | 2       
|3.                                 |  | Position and Terms                                   |  | 2       
|4.                                 |  | Remuneration                                         |  | 3       
|5.                                 |  | Pensions and benefits                                |  | 4       
|6.                                 |  | Motor Car                                            |  | 4       
|7.                                 |  | Holidays and Holiday Pay                             |  | 4       
|8.                                 |  | Sickness/Incapacity                                  |  | 5       
|9.                                 |  | Duties                                               |  | 6       
|10.                                |  | Performance of Duties                                |  | 6       
|11.                                |  | Garden Leave                                         |  | 7       
|12.                                |  | Expenses                                             |  | 7       
|13.                                |  | Confidential Information and Trade Secrets           |  | 8       
|14.                                |  | Intellectual Property Rights                         |  | 8       
|15.                                |  | Outside Interests                                    |  | 9       
|16.                                |  | Termination of Directorship                          |  | 9       
|17.                                |  | Termination on the happening of certain events       |  | 10      
|18.                                |  | Suspension                                           |  | 10      
|19.                                |  | Executive's obligations on termination of employment |  | 10      
|20.                                |  | Effect of termination of this agreement              |  | 11      
|21.                                |  | Restrictive Covenants                                |  | 11      
|22.                                |  | Reasonableness of Restrictions                       |  | 11      
|23.                                |  | Grievance and disciplinary procedure                 |  | 11      
|24.                                |  | Prior Agreements                                     |  | 12      
|25.                                |  | Notices                                              |  | 12      
|26.                                |  | Miscellaneous                                        |  | 12      
|27.                                |  | Law and Jurisdiction                                 |  | 13      
|SCHEDULE 1 Sales & Marketing Staff |  | 14                                                  
|Signing clauses                    |  | 16                                                  
|Appendix                           |  | 17                                                  

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THIS AGREEMENTis made on 14th April 1998.

BETWEEN

INTRODUCTION

The Company has agreed to employ the Executive and the Executive has agreed to be employed by the Company on the terms and conditions contained in this agreement.

AGREED TERMS



1

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2

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By
signing this agreement the Executive agrees to such deductions.

3

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Details
of these benefits may be obtained from the Chief Financial Officer.

4

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5

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6

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7

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8

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(hereafter
referred to as "Intellectual Property Works") shall belong to the Company, save that this shall not affect any rights that the Executive may have or be entitled to under the Patents Act
1977 (as amended) in relation to any inventions.





9

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10

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11

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12

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13

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SCHEDULE 1

Sales and Marketing Staff





14

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which
would have the necessary or probable result of the Executive being engaged within the Designated Area in business activities which are the same or substantially similar to the Restricted
Business.



Severability

15

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EXECUTEDas a deed on the day and in the year first written above.

|SIGNED by SITEL Europe plc        |                    | )
|--------------------------------- | ------------------ | -
|                                  |                    | )
|acting by                         |                    | )
|                                  | director           |  
|                                  |                    | )
|                                  | director/secretary |  
|SIGNED by Robert Scott- Moncreiff |                    | )
|                                  |                    | )
|in the presence of                |                    | )
|                                  |                    | )

16

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APPENDIX

Full name

Robert Scott-MoncrieffDate of Birth

20.10.56Marital Status

MarriedEmployer company

SITEL Europe plcJob title

Vice President MarketingReporting to

President SITEL Europe plcDate employment commenced

14th April 1998Date continuous employment commenced

14th April 1998Salary/annum

£90,000paid monthly in arrears, subject to annual reviewfirst review 1 January 1999Bonus

Membership of a bonus scheme providing up to a minimum of 50% of basic salary. Bonus scheme dependent on the results of SITEL Europe plc and personal objectivesClassified as SE level

8Pension scheme

Eligible to participate in an SE defined contribution scheme; company contributions at 10% of base salaryOther benefits

Life insurance at 4 times salary, private health bandBShare benefits

30,000 share options (thirty thousand). For the avoidance of doubt, on termination if the options have not vested, all entitlement to options ceasesNotice period

Six monthsPlace of work

UkHome address
Home telephone
Mobile telephone

The Garden Flat
71 Randolf Avenue
London, W9 1DW
01711717


17

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Bank details
Sort code
Account number

DrummondsThe Royal Bank of Scotland
49 Charing Cross, London, SW1A 2DZX
16-00-38
00659794National Ins noCompany car

Car allowance of £12,000 annually.Restrictive covenants

See terms of contractRelocation costs

Up to the value of one month's salary.Other employee information

Next of kin (to be notified in an emergency

Name
Relationship to employee
Telephone no.NationalityEmployee's approval

The facts set forth in this application are, to the best of my knowledge, true and complete. I hereby acknowledge receipt of a copy of these terms and conditions and confirm my agreement to them.DateEmployer's approvalDateDirector
SITEL Europe plc


18

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