EXHIBIT 10.15

                    SEPARATION AGREEMENT AND GENERAL RELEASE

     THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into
by and between BARRY S. MAJOR  ("Employee") and SITEL  CORPORATION  ("Employer")
effective October 14, 1998 ("Effective Date").

     Employer and Employee have mutually  agreed to end their  employer-employee
relationship.  This  Agreement  is intended to provide the terms of their mutual
separation.

     1.  Non-Admission.  This Agreement  shall not in any way be construed as an
admission by Employer,  its officers,  directors,  agents, or employees,  of any
wrongful or unlawful act or omission  whatsoever  against  Employee or any other
person.  Employer  specifically  disclaims  any  liability  to, or  wrongful  or
unlawful  act or omission  against,  Employee or any other person on the part of
itself, its officers, directors, agents or employees.

     2.  Waiver.  As a  material  inducement  to  Employer  to enter  into  this
Agreement,  Employee represents that he has not filed any lawsuits,  charges, or
complaints,  of discrimination  with any local, state or federal agency or court
of law  arising  from his  relationship  with  Employer,  including  the  mutual
termination of said  relationship.  Employee further represents that, subject to
Employer's  compliance  with the  terms of this  Agreement,  he will not seek to
recover any monetary damages against Employer.

     3.  Compensation.  As a material  inducement to Employee to enter into this
Agreement, Employer agrees to:

         (a) pay Employee the equivalent of six (6) months of Employee's regular
     base  salary in equal  installments  and on the dates which  correspond  to
     Employer's regular paydays for the payroll periods through April 30, 1999;

         (b) pay the same portion of the premium costs associated with continued
     health/dental  insurance  coverage of Employee,  his spouse and  dependents
     under COBRA,  on the dates such  payments come due for the six month period
     through April 30, 1999, as Employer paid when Employee was a SITEL employee
     (with Employee  paying the same  contribution he had been paying as a SITEL
     employee),  provided that Employee  timely elects  continued  health/dental
     insurance   coverage  under  COBRA  and  subject  to  the  customary  terms
     applicable to such continued insurance coverage under COBRA;

         (c) pay the same portion of the premium costs associated with continued
     individual  long term  disability  and group  life  insurance  coverage  of
     Employee  on the dates  such  payments  come due for the six  month  period
     through April 30, 1999, as Employer paid when Employee was a SITEL employee
     (with Employee  paying the same  contribution he had been paying as a SITEL
     employee);
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         (d) assign to  Employee  Employer's  rights and  obligations  under the
     lease  agreement  covering  the car used by  Employee  (the  "Car  Lease"),
     subject to the leasing  company's  approval of Employee's  application  for
     assignment (Employer to pay the $400 assignment fee); between the Effective
     Date  and the  termination  of the Car  Lease in  March  1999 pay  Employee
     additional cash compensation  equal to the remaining monthly lease payments
     on the dates such payments come due until the Car Lease terminates in March
     1999; and at the termination of the Car Lease Employer shall be entitled to
     the return of any security deposit it gave to the leasing company;

         (e) pay  Employee  per company  policy for his five (5) days of accrued
     but unused vacation;

         (f)  transfer  the IBM ThinkPad  computer  and  accompanying  Zip drive
     (previously  used by Employee but owned by Employer) to Employee in lieu of
     any bonus accrual for 1998,  provided that Employee shall first deliver the
     computer  equipment  to  Employer  so that  Employer  may  remove  from the
     computer  equipment any information,  data, files,  software  programs,  or
     other  materials  belonging to Employer or which  Employer deems to be of a
     confidential nature regarding Employer's business;

         (g) instruct  the  appropriate  fiduciaries  of  Employer's  401(k) and
     401(n)  plans to  distribute  to Employee in lump sum payments any funds to
     which  Employee  is entitled  under such plans as  promptly as  practicable
     following Employee's completion and delivery to Employer of the appropriate
     forms requesting such lump sum distributions;

         (h) reimburse  Employee for business expenses which he incurred through
     the Effective Date of this Agreement in accordance with Employer's policies
     promptly  following  Employee's  completion and delivery of the appropriate
     forms and accompanying substantiation in accordance with such policies; and

         (i) pay for  outplacement  services for Employee through April 30, 1999
     using Employer's usual outplacement  services agency at a total cost not to
     exceed $5,000.

With respect to any other Employer benefit plans in which Employee  participated
prior to the  Effective  Date,  such as the  401(k)  plan and  Executive  Wealth
Accumulation  Plan,  Employee's  participation in such plans shall end as of the
Effective Date and Employee shall be entitled to such benefits as may be payable
to him in accordance  with and subject to the terms and conditions of such plans
as in effect from time to time.  Employee  specifically  acknowledges that he is
not entitled to any further bonus for all or any part of 1998 and that he is not
owed any accrued but unpaid bonuses for earlier years.

     4.  Consideration  for Release.  Employee  expressly  acknowledges that the
payments  provided in  Paragraph  3 include  consideration  for the  settlement,
waiver,  release,  and discharge of any and all claims  arising under the common
law or under federal state or local statute,  law or  regulation,  pertaining to
employment  discrimination based on race/color,  religion, sex, national origin,
disability,  or age (Age  Discrimination in Employment Act), wrongful discharge,
breach of  contract,  infliction  of  emotional  distress,  or any other  reason
established by

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the common law or by federal, state or local laws.

     5. Effect on Options.

         (a) Employee also specifically  acknowledges that as of the date of his
     mutual  separation from Employer he shall accrue no additional  interest or
     vesting in any options to purchase  stock of Employer  and shall be limited
     in his rights to exercise stock options to only the Continuing  Options (as
     defined in Paragraph 5(b) below).

         (b) The "Continuing Options" are 600,000 options with an exercise price
     of  $5.921875  each which were  granted  pursuant to two option  agreements
     dated on or about  October 23,  1995 (the  "Option  Agreements")  and under
     which the "Latest  Expiration  Date" is January 21,  2001.  The  Continuing
     Options shall remain  outstanding  and  exercisable in accordance  with and
     subject  to their  terms and  conditions  as  existed  prior to  Employee's
     separation from employment.  For purposes of clarity, Employer and Employee
     specifically  acknowledge  that,  notwithstanding  anything to the contrary
     herein,  Section 4(b) of the Option Agreements  (addressing  termination of
     employment  other  than for  cause)  shall  be  applicable  to this  mutual
     separation  and that Employee  shall have the right to make the election in
     Section 4(b)(1) of the Option  Agreements to accelerate the  exercisability
     of the  Continuing  Options,  in which case the  Continuing  Options  shall
     terminate if not exercised  within the  three-month  period provided for in
     Section 4(b)(1), and that Section 4(b)(2) of the Option Agreements provides
     that if Employee does not make such election  then the  Continuing  Options
     shall  become and remain  exercisable  according to Section 3 of the Option
     Agreements  despite  Employee's  separation  from  employment.  The  Voting
     Agreement,  Irrevocable Proxy and Right of First Refusal  applicable to any
     shares now or  hereafter  acquired by  Employee  in the future  pursuant to
     exercises of the Continuing Options shall continue in effect after the date
     hereof according to their existing terms and conditions.

         (c)  All  other  options   granted  to  Employee,   including   without
     limitation,  the 110,000  award program  options with an exercise  price of
     $15.50 each granted to Employee on December  26,  1996,  by their terms and
     conditions shall terminate upon the Effective Date.

     6.  Resignation.  Employee hereby resigns  effective  immediately  from all
positions  he holds as a  director  and/or  officer  of  Employer  or any of its
subsidiaries and as a trustee of any of Employer's benefit plans. Employee shall
hereafter  execute and  deliver  such  certificates  and  further  documents  as
Employer  may  reasonably  request  to  evidence  and  further  effectuate  such
resignation. Employee's mutual separation from employment is effective as of the
Effective Date.

     7.  Intent.  The  parties  understand  and agree  that the  overriding  and
controlling  intent of this  Agreement  is to  accomplish  a full release of all
claims or actions  Employee has or might have against  Employer,  as well as any
parent,  subsidiary or affiliated  company,  its and their officers,  directors,
agents, and employees,  for any wrongful,  unlawful or unfair act or omission up
to and including the date of the execution of this Agreement.

     8. Release.  Employee,  for himself and his  successors  and assigns,  does
hereby

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release,  settle,  acquit and forever discharge Employer, as well as any parent,
subsidiary, or affiliated company, its and their officers, directors, agents and
employees,  or and from any and all claims,  actions,  causes of action, rights,
demands, debts, damages, or any action of whatever nature arising from or during
Employee's relationship with Employer, including the mutual termination thereof.

     9.  Knowing  and  Voluntary.   Employee  expressly   acknowledges  that  he
understands  all the  provisions of this  Agreement and that he is knowingly and
voluntarily  entering into this Agreement.  Employee further  acknowledges  that
Employer has encouraged and given him the opportunity to thoroughly  discuss all
aspects of this Agreement  with his attorney and other  advisors  before signing
this Agreement.

     10.  Cooperation.  If any  claims,  actions  or  proceedings  involving  or
affecting  Employer,  its  subsidiaries or affiliates arise which pertain to any
period,  transaction or occurrence prior to and including the Effective Date and
in  respect of which  Employer  reasonably  believes  Employee's  assistance  or
cooperation will be advisable,  Employee agrees to cooperate fully with Employer
in investigating, preparing and testifying in respect of such claims, actions or
proceedings.  Employee's  assistance and cooperation  shall be provided  without
further  consideration beyond that provided in Paragraph 3 of this Agreement but
Employee  shall be  reimbursed  for all  reasonable  out-of-pocket  expenses  in
connection with such  assistance and cooperation  which is incurred and reported
in accordance with Employer's policies and procedures.

     11. Return of Property.  Employee shall immediately  return to Employer all
property of Employer  which  remains  within  Employee's  possession or control,
including without  limitation,  as applicable,  keys,  access cards,  passwords,
computers,  cellular phones,  and automobiles,  except as otherwise  provided in
Paragraphs 3(d) and 3(f) of this Agreement.

     12.  Governing Law. This Agreement is made and entered into in the State of
Nebraska and shall in all respects be interpreted,  enforced, and governed under
the laws of said State. The language of all parts of this Agreement shall in all
cases be construed as a whole,  according to its fair meaning,  and not strictly
for or against any of the parties hereto.

     13.  Effect of  Invalidity.  Should  any  provision  of this  Agreement  be
declared or be determined by any court of competent  jurisdiction to be illegal,
invalid,  void, or unenforceable,  the legality,  validity and enforceability of
the remaining parts, terms, or provisions shall not be affected thereby, and any
said illegal,  unenforceable  or invalid part, term or provision shall be deemed
not a part of this Agreement.

     14.  Entire  Agreement.  This  Agreement  sets forth the  entire  agreement
between the parties and, unless otherwise specified herein, fully supersedes any
and all prior agreements or understandings  between the parties as to Employee's
employment,  except as  expressly  provided in  Paragraphs 3 and 5 and except as
provided below in this Paragraph 14: (a) Employee specifically  acknowledges his
continuing  obligations to comply with the provisions of the Confidentiality and
Non-Competition  Agreement  between  Employer  and  Employee  dated  on or about
October 23, 1995 as well as the provisions of the North American Incentive Bonus
Plan Non-Solicitation Agreement which Employee signed in order to participate in
the 1998 North

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America incentive bonus program,  which agreements both remain in full force and
effect;  and  (b)  Employer  and  Employee  specifically  acknowledge  that  the
Indemnification  Agreement  dated on or  about  October  23,  1995  relating  to
Employee's service as an officer and director remains in effect according to its
existing terms and conditions.

     15. Opportunity to Review.  Employee  expressly  acknowledges that Employer
has advised him that he may take up to  twenty-one  (21) days in which to review
the terms of this Agreement, and that following his execution of this Agreement,
he has an additional  seven (7) days in which to revoke his agreement.  Any such
revocation  shall not affect the resignations  tendered by Employee  pursuant to
Paragraph 6, which shall remain in full force and effect from the date thereof.

     16.  Survivorship  Rights. If Employee dies prior to April 30, 1999 and his
spouse  survives him, then Employer  shall  continue to pay or make available to
Employee's  spouse at the  times,  on the terms and for the  duration  specified
therein the  payments and  benefits  described in Paragraph 3 of this  Agreement
(except  life and  disability  insurance  coverage,  which will  terminate  with
Employee's death).

                            [Signature page follows]

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                                SIGNATURE PAGE TO
                    SEPARATION AGREEMENT AND GENERAL RELEASE



     EXECUTED as of the Effective Date.

                                        Employee:



                                        ------------------------------------
                                        BARRY S. MAJOR


                                        Employer:

                                        SITEL CORPORATION



                                        By: __________________________________

                                        Title: _______________________________


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