FOURTH AMENDMENT TO LOAN AND SECURITY AGREEMENT

     This Fourth Amendment to Loan and Security Agreement ("Amendment") dated
this 3rd day of February, 1997 between and among CRW FINANCIAL, INC.
("Borrower"), KAPLAN & KAPLAN, INC. ("Kaplan") and CASINO MONEY CENTERS, INC.
("CMC") (Kaplan and CMC being collectively, the "Guarantors" and severally each
a "Guarantor") and MELLON BANK, N.A. ("Lender").

                                   BACKGROUND

     A. On May 11, 1995, Borrower, Guarantors, CRW California, Inc. ("CCI"), CRW
Texas, Inc. ("CTI") and Lender entered into a certain Loan and Security
Agreement pursuant to which financing arrangements were established by Lender
for the benefit of Borrower with the credit support of Guarantors, CCI and CTI
(which Loan and Security Agreement, as it has been previously modified and may
hereafter, from time to time, be modified, supplemented or replaced is
hereinafter referred to as the "Loan Agreement").

     B. On September 19, 1996, Borrower, Guarantors, CCI, CTI and Lender entered
into a Second Amendment to Loan and Security Agreement ("Second Amendment").

     C. On December 30, 1996, Borrower, Guarantors, CCI, CTI and Lender entered
into a Third Amendment to Loan and Security Agreement ("Third Agreement").

     D. The parties have agreed to modify certain terms and conditions of the
Loan Agreement and desire to set forth their understanding in this Amendment.


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     E. Capitalized terms used but not otherwise defined in this Amendment shall
have the respective meanings ascribed thereto in the Loan Agreement or in the
Registration Agreement (defined herein).

     NOW, THEREFORE, with the foregoing background incorporated herein by
reference and made part hereof, the parties hereto, intending to be legally
bound, hereby promise and agree as follows:

       1. Lender hereby consents to Borrower's and Kaplan's sale of the assets
used in their collection business including, but not limited to, the stock of
CCI and CTI (collectively, the "Collection Assets") to NCO Group, Inc. ("NCO")
and the Buyers (the "Sale") pursuant to and in accordance with the terms and
provisions of the Asset Acquisition Agreement (defined below).

       2. Simultaneously with the consummation of the Sale, Borrower and
Guarantors shall do the following:

            (a) Pay $2,000,000 of the cash consideration received in the Sale to
the Lender as partial repayment of the Obligations; upon such repayment; the
Maximum Revolving Credit Amount shall be automatically and permanently reduced
to $6,500,000.

            (b) Pledge to Lender, as additional collateral security for the
Obligations, the Closing Securities and the Warrant Securities pursuant to a
Stock Pledge Agreement in the form attached hereto ("NCO Stock Pledge
Agreement") and deliver to Lender the stock certificates for the Closing
Securities and

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the Warrant for the Warrant Securities accompanied by stock powers
duly executed in blank. Borrower hereby grants to Lender a lien on and security
interest in all of Borrower's rights under the Registration Agreement as
additional security for the Obligations.

            (c) Place $325,000 in a blocked account with Lender which shall be
used solely for the payment of interest on the Replacement Revolving Credit
Note.

            (d) Pay to the Lender the $35,000 fee, which is payable upon
consummation of the Sale, as required by the Third Amendment.

        3. Borrower and Guarantors shall use their best efforts to sell the
Closing Securities as soon as possible after the date hereof. Provided no Event
of Default or default has occurred and is continuing, ninety-five percent (95%)
of the net proceeds of each sale of the Closing Securities shall be paid to
Lender as partial repayment of the Obligations; upon each such sale and
repayment, the Maximum Revolving Credit Amount shall be automatically and
permanently reduced by the amount of such repayment.

        4. The definition of "Maturity Date" in Section 1.1 of the Loan
Agreement is hereby deleted in its entirety and is replaced by the following:

          Maturity Date - The earlier of (a) December 31, 1997 or (b) the date
          on which the Borrower has sold sufficient Closing Securities or
          otherwise


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          made payments with respect to the Obligations so that the Obligations
          have been paid in full.

        5. Section 6.11(b) of the Loan Agreement is hereby deleted.

        6. (a) To induce Lender to grant the consent and make the amendments
described above, Borrower and Guarantors are delivering to Lender, on the date
hereof, the following, each in form and substance satisfactory to Lender and its
counsel:

            (1) A certified copy of the resolutions of the Board of Directors of
the Borrower and each of the Guarantors approving this Amendment, the NCO Stock
Pledge Agreement and the other matters contemplated hereby and certified copies
of all documents evidencing other necessary corporate or other action and
governmental approvals, if any, with respect to this Amendment; and

            (2) A certificate of the Secretary or an Assistant Secretary of the
Borrower and each Guarantor stating the names of the officers of the Borrower
and each Guarantor authorized to sign this Amendment, and the other documents or
certificates to be delivered pursuant to this Amendment by the Borrower and each
Guarantor or any of its officers, together with the true signatures of such
officers.

        7. Guarantors confirm to Lender that their respective liabilities and
obligations under the Loan Agreement and the

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Surety Agreement dated May 11, 1995 given by the undersigned to Lender continue
absolutely and unconditionally, unmodified and in full force and effect.

            8. Obligors jointly and severally represent and warrant to Lender as
follows:

            (a) The execution and delivery by Obligors of this Amendment, the
NCO Stock Pledge Agreement and the other documents required hereby, and
performance by them of the transactions herein contemplated (i) are and will be
within each Obligor's corporate powers, (ii) have been authorized by all
necessary corporate action, and (iii) are not and will not be in contravention
of any order of any court or other agency or government, of law or any other
indenture, agreement or undertaking to which any Obligor is a party or by which
the property of any Obligor is bound, or to be in conflict with, or result in a
breach of or constitute (with due notice and/or lapse of time) a default under
any such indenture, agreement or undertaking or result in the imposition of any
lien, charge or encumbrance of any nature on any Property of any Obligor.

            (b) This Amendment, the NCO Stock Pledge Agreement and any other
agreements, instruments and documents executed and/or delivered in connection
herewith are valid, binding and enforceable in accordance with their respective
terms.

            (c) Borrower hereby ratifies and restates as of the date hereof each
of the representations, warranties and

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covenants contained in the Loan Agreement and thereby represents that all such
representations, warranties and covenants are true and correct in all material
respects as of the date hereof as if made on the date hereof.

            (d) There has not occurred as  of the date hereof any material
adverse change in the business, operations, condition (financial or otherwise)
or business prospects of any Obligor since September 30, 1996 (as the financial
condition is reflected on financial statements of Obligors as of such date
delivered to Lender).

            (e) As of the date hereof, there is $8,500,000 owing by Borrower to
Lender under the Revolving Credit without defense, setoff or counterclaim.

            (f) As of the date hereof, there are no defaults or Events of
Default existing or continuing under the Loan Agreement.

        9. Borrower reconfirms its obligation to reimburse Lender on demand for
all of Lender's reasonable expenses (including without limitation reasonable
attorneys' fees and costs) incurred in connection with this Amendment and the
transactions contemplated hereby.

        10. This Amendment shall amend and is incorporated into the Loan
Agreement. To the extent of any express inconsistency between the terms hereof
and the terms of the Loan Agreement, the terms hereof shall control. Except as
expressly amended by this Amendment, all of the terms and conditions of the Loan
Agreement remain in full force and effect. Without limiting

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the generality of the foregoing, Borrower reconfirms that all Collateral
(including without limitation Borrower's pledge to Lender of the stock of TWI)
secures and shall continue to secure all of the Obligations.

        11. As used herein the following capitalized terms shall have the
following meanings:

            (a) "Acquisition Agreement" means the Assets Acquisition Agreement
dated February 2, 1997 among NCO, Borrower, Kaplan, CRWF Acquisition, Inc. and
K&K Acquisition, Inc.

            (b) "Registration Aqreement" means the Registration Rights Agreement
dated the date hereof between NCO and the Borrower.

        IN WITNESS WHEREOF, the undersigned have executed this Amendment by
their respective duly authorized officers as of the day and year first above
written.

CRW FINANCIAL, INC.                       MELLON BANK, N.A.

By: /s/ Jonathan P. Robinson             By: /s/ Liz Mellace             
    -----------------------------          -------------------------------- 
                                        
Attest: /s/ J. Brian O'Neill
        ------------------------- 







CASINO MONEY CENTERS, INC.

By: /s/ Jonathan P. Robinson
    ----------------------------- 

Attest: /s/ J. Brian O'Neill
        ------------------------- 

KAPLAN & KAPLAN

By: /s/ Jonathan P. Robinson
    ----------------------------- 

Attest: /s/ J. Brian O'Neill
        -------------------------