[Federal Register Volume 62, Number 21 (Friday, January 31, 1997)]
[Notices]
[Pages 4820-4821]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-2405]


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PENSION BENEFIT GUARANTY CORPORATION


Request for Comment on Proposed Collection of Information Under 
the Paperwork Reduction Act; Customer Satisfaction Survey for Pension 
Practitioners

AGENCY: Pension Benefit Guaranty Corporation.

ACTION: Notice of intention to request OMB approval.

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SUMMARY: The Pension Benefit Guaranty Corporation intends to request 
that the Office of Management and Budget approve a new collection of 
information under the Paperwork Reduction Act. The purpose of the 
information collection is to help the PBGC assess the efficiency and 
effectiveness with which it serves its customers and to design actions 
to address identified problems. The effect of this notice is to advise 
the public of, and to solicit public comment on, this proposed 
collection of information.

ADDRESSES: All written comments should be addressed to: Office of 
General Counsel, Pension Benefit Guaranty Corporation, Suite 340, 1200 
K St. NW., Washington, D.C. 20005. The comments will be available for 
public inspection at the PBGC's Communications and Public Affairs 
Department, Suite 240, 1200 K Street, NW., Washington, DC 20005, 
between the hours of 9 a.m. and 4 p.m. A copy of the proposed 
collection can be obtained, without charge, by writing to the PBGC at 
the above address.

FOR FURTHER INFORMATION CONTACT: Marc L. Jordan, Attorney, Office of 
the General Counsel, Suite 340, 1200 K Street, NW., Washington, DC 
20005, 202-326-4026 (202-326-4179 for TTY and TDD). (These are not 
toll-free numbers.)

SUPPLEMENTARY INFORMATION: Executive Order 12862, Setting Customer 
Service Standards, directs all executive departments and agencies that 
provide significant services directly to the public to provide those 
services in a manner that seeks to meet the customer service standards 
established in the Executive Order.
    The PBGC intends to conduct annual surveys to measure the 
satisfaction of its pension practitioner customers. The survey will be 
sent to a sampling of pension practitioners drawn from the following 
sources: 800 from plan administrators who have filed voluntary 
termination forms with the PBGC; 800 from plan administrators who have 
filed premium forms with the PBGC; and 800 from the directory of 
enrolled actuaries as maintained by the Joint Board of Enrolled 
Actuaries.
    The PBGC intends to request that the Office of Management and 
Budget approve this voluntary collection of information, which will put 
a minimal burden on a very small percentage of the public. The PBGC's 
written surveys to approximately 2,400 persons each year will result in 
an estimated total annual burden of 480 hours.
    The PBGC is specifically seeking public comments to:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the

[[Page 4821]]

functions of the agency, including whether the information will have 
practical utility;
    (2) Evaluate the accuracy of the estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.

    Issued at Washington, DC, this 27th day of January, 1997.
Martin Slate,
Executive Director, Pension Benefit Guaranty Corporation.
[FR Doc. 97-2405 Filed 1-30-97; 8:45 am]
BILLING CODE 7708-01-P