In the United States Court of Federal Claims 

OFFICE OF SPECIAL MASTERS

No. 21-1029V

UNPUBLISHED

AARON COOK,

 Petitioner,

v.

SECRETARY OF HEALTH AND 

HUMAN SERVICES,

 Respondent.

Chief Special Master Corcoran 

Filed: June 29, 2022

Special Processing Unit (SPU); 

Ruling on Entitlement; Findings of 

Fact; Site of Vaccination; Influenza 

(Flu); Shoulder Injury Related to 

Vaccine Administration (SIRVA).

Glen Howard Sturtevant, Jr., Rawls Law Group, Richmond, VA, for Petitioner.

Michael Johnson Dunn Brown, U.S. Department of Justice, Washington, DC, for 

Respondent.

FINDINGS OF FACT1

On March 5, 2021, Aaron Cook filed a petition for compensation under the National 

Vaccine Injury Compensation Program, 42 U.S.C. § 300aa-10, et seq.2(the “Vaccine 

Act”). Petitioner alleges that as a result of receiving the influenza (“flu”) vaccine on 

October 21, 2020, he suffered a right-sided shoulder injury related to vaccine 

administration (“SIRVA”) as defined on the Vaccine Injury Table (the “Table”). Petition 

(ECF No. 1) at Preamble. The case was assigned to the Special Processing Unit (“SPU”) 

of the Office of Special Masters. For the reasons discussed below, I find that the flu 

vaccine was most likely administered in Petitioner’s right deltoid as alleged.

1 Because this unpublished ruling contains a reasoned explanation for the action in this case, I am required 

to post it on the United States Court of Federal Claims' website in accordance with the E-Government Act 

of 2002. 44 U.S.C. § 3501 note (2012) (Federal Management and Promotion of Electronic Government 

Services). This means the Ruling will be available to anyone with access to the internet. In accordance 

with Vaccine Rule 18(b), Petitioner has 14 days to identify and move to redact medical or other information, 

the disclosure of which would constitute an unwarranted invasion of privacy. If, upon review, I agree that 

the identified material fits within this definition, I will redact such material from public access.

2 National Childhood Vaccine Injury Act of 1986, Pub. L. No. 99-660, 100 Stat. 3755. Hereinafter, for ease 

of citation, all section references to the Vaccine Act will be to the pertinent subparagraph of 42 U.S.C. § 

300aa (2012).
2

I. Relevant Procedural History

Along with the Petition, Mr. Cook filed required medical records required under the 

Vaccine Act, as well as his own and his wife’s unsworn declarations.

3 Exs. 1-8. On 

October 27, 2021, I deemed the record substantially complete pursuant to Section 11(c) 

of the Vaccine Act. However, I noted a discrepancy between contemporaneous record

evidence indicating that Petitioner received the subject vaccine in his left shoulder, and 

his allegation of receiving the vaccine in his subsequently injured right shoulder. PAR 

Activation Order (ECF No. 11) (citing Ex. 3 at 4). On February 3, 2022, Respondent 

reiterated the same issue, and reported that he would not complete a medical evaluation 

of the claim for at least ten months. Status Report (ECF No. 23) at 2.

On February 22, 2022, I ordered Petitioner to file any additional evidence on the 

situs issue. Scheduling Order (Non-PDF). He filed his own supplemental declaration, Ex. 

12, followed by a supplemental Statement of Completion. Petitioner did not avail himself 

of the opportunity to file briefing, and so Respondent has not filed a response. I have 

determined that a factual finding regarding the onset of Petitioner’s SIRVA is required in 

this case, and will assist in its ultimate disposition.

II. Issue 

At issue is whether Petitioner received the subject flu vaccine in his right arm as 

alleged, rather than in his left arm as documented on the contemporaneous pharmacy 

record. Ex. 3 at 4.

III. Authority

Pursuant to Vaccine Act Section 13(a)(1)(A), a petitioner must prove, by a 

preponderance of the evidence, the matters required in the petition by Vaccine Act 

Section 11(c)(1). A special master must consider, but is not bound by, any diagnosis, 

conclusion, judgment, test result, report, or summary concerning the nature, causation, 

and aggravation of petitioner’s injury or illness that is contained in a medical record. 

Section 13(b)(1). “Medical records, in general, warrant consideration as trustworthy 

evidence. The records contain information supplied to or by health professionals to 

facilitate diagnosis and treatment of medical conditions. With proper treatment hanging in 

the balance, accuracy has an extra premium. These records are also generally 

3 Although not notarized, the declarations are signed under penalty of perjury. Exs. 1-2, 12; accord 28 

U.S.C. § 1746 (regarding the weight of unsworn declarations if signed under penalty of perjury).
3

contemporaneous to the medical events.” Cucuras v. Sec’y of Health & Hum. Servs., 993 

F.2d 1525, 1528 (Fed. Cir. 1993). 

Accordingly, where medical records are clear, consistent, and complete, they 

should be afforded substantial weight. Lowrie v. Sec’y of Health & Hum. Servs., No. 03-

1585V, 2005 WL 6117475, at *20 (Fed. Cl. Spec. Mstr. Dec. 12, 2005). However, this rule 

does not always apply. “Written records which are, themselves, inconsistent, should be 

accorded less deference than those which are internally consistent.” Murphy v. Sec’y of 

Health & Hum. Servs., No. 90-882V, 1991 WL 74931, *4 (Fed. Cl. Spec. Mstr. April 25, 

1991), quoted with approval in decision denying review, 23 Cl. Ct. 726, 733 (1991), aff'd 

per curiam, 968 F.2d 1226 (Fed.Cir.1992)). And the Federal Circuit recently “reject[ed] as 

incorrect the presumption that medical records are accurate and complete as to all the 

patient’s physical conditions.” Kirby v. Sec’y of Health & Hum. Servs., 997 F.3d 1378, 

1383 (Fed. Cir. 2021). 

The United States Court of Federal Claims has outlined four possible explanations 

for inconsistencies between contemporaneously created medical records and later 

testimony: (1) a person’s failure to recount to the medical professional everything that 

happened during the relevant time period; (2) the medical professional’s failure to 

document everything reported to her or him; (3) a person’s faulty recollection of the events 

when presenting testimony; or (4) a person’s purposeful recounting of symptoms that did 

not exist. La Londe v. Sec’y of Health & Hum. Servs., 110 Fed. Cl. 184, 203-04 (2013), 

aff’d, 746 F.3d 1335 (Fed. Cir. 2014).

The Court has also said that medical records may be outweighed by testimony that 

is given later in time that is “consistent, clear, cogent, and compelling.” Camery v. Sec’y 

of Health & Hum. Servs., 42 Fed. Cl. 381, 391 (1998) (citing Blutstein v. Sec’y of Health 

& Hum. Servs., No. 90-2808, 1998 WL 408611, at *5 (Fed. Cl. Spec. Mstr. June 30, 1998). 

The credibility of the individual offering such fact testimony must also be determined. 

Andreu v. Sec’y of Health & Hum. Servs., 569 F.3d 1367, 1379 (Fed. Cir. 2009); Bradley 

v. Sec’y of Health & Hum. Servs., 991 F.2d 1570, 1575 (Fed. Cir. 1993).

The special master is obligated to fully consider and compare the medical records, 

testimony, and all other “relevant and reliable evidence contained in the record.” La 

Londe, 110 Fed. Cl. at 204 (citing Section 12(d)(3); Vaccine Rule 8); see also Burns v. 

Sec’y of Health & Hum. Servs., 3 F.3d 415, 417 (Fed. Cir. 1993) (holding that it is within 

the special master’s discretion to determine whether to afford greater weight to medical 

records or to other evidence, such as oral testimony surrounding the events in question 

that was given at a later date, provided that such determination is rational).
4

IV. Finding of Fact

I have reviewed all of the evidence filed to date. This ruling, however, is limited to 

determining facts pertaining to the site of the subject vaccination. Accordingly, I will only 

summarize or discuss evidence that directly pertains to this issue. Specifically:

• Petitioner requested certified records for the subject October 21, 2020, vaccine. In 

response, CVS Pharmacy provided Petitioner’s completed consent form – which 

includes his handwritten answers to screening questions, his signature, and the 

date. Ex. 3 at 1-2. This form does not address situs. Id. CVS also provided a 

computerized record which provides that the vaccine was administered in his left 

deltoid. Id. at 4.

• Five days after vaccination, on October 26, 2020, Petitioner presented to his 

established primary care practice with a chief complaint of right shoulder pain. Ex. 

4 at 2. He recounted being “given a flu vaccine last week 10/21/20 and has had 

pain and decreased ROM since. He denies any injury or trauma.” Id. A physicianassistant (“PA”) documented that the right shoulder displayed “nearly FROM [full 

range of motion] with pain above 90 degrees on abduction and extension, +mild 

tenderness over deltoid, no laxity.” Id. The PA did not offer a specific assessment, 

but recommended ice, muscle relaxants, consulting orthopedics, and radiology of 

the right shoulder. Id. at 2-3.

• On November 24, 2020, Petitioner attended an initial consult for his right shoulder 

at an orthopedics practice. Ex. 5 at 6.4 The record provides that Petitioner is righthand dominant. Id. He reported right shoulder and deltoid pain, which “certainly 

started right after his flu shot.” Id. On exam, the orthopedics PA observed right 

deltoid tenderness, as well as induration on the lateral side about two and one-half 

to three inches below the lateral chromium. Id. at 6-7. The exam findings did not 

resemble an infectious process or an abscess. Id. at 7. The orthopedics PA’s 

assessment was right shoulder tendinitis, for which he recommended steroids and 

physical therapy (“PT”). Id.; see also Ex. 6 at 68 (PT referral); Ex. 5 at 2-5, Exs. 8-

9 (follow-up orthopedics appointments).

• On December 1, 2020, at the initial PT evaluation, Petitioner reported “R shoulder 

pain after getting a flu shot on 10-21-20. [He] report[ed] being sore in his R 

shoulder immediately and worse the next day.” Ex. 6 at 64-65. After completing six 

4 Petitioner had previously seen a different provider at the orthopedics practice for an unrelated knee 

injury. Ex. 5 at 9-10.
5

sessions, he was discharged with a home exercise program on January 12, 2021. 

Id. at 54-63; see also Ex. 10 (second PT course for right shoulder). 

• A January 2021 MRI of the left shoulder visualized inflammation in the right 

subacromial bursa extending into the subdeltoid area. See Ex. 5 at 5 (orthopedist’s 

order of MRI); id. at 2 (discussing results).5

• Petitioner has averred that on October 21, 2020, he walked into the pharmacy 

without an appointment to receive the subject vaccination. After an employee 

provided him with paperwork to complete, he waited at least 10 to 15 minutes with 

a few other customers before being called by the pharmacist to the vaccination 

area. Petitioner recalls that the pharmacist seemed to be very busy, did not review 

his completed paperwork, pulled up his right shirt sleeve, and administered the 

vaccine in his right shoulder. Petitioner assumes that the first employee entered 

that the vaccine was to be administered in his left deltoid, and the pharmacist 

independently gave the vaccine in his right deltoid. Ex. 12; see also Ex. 1 (original 

declaration).

• Petitioner recalls that he developed pain upon vaccination, which he believed to 

be a normal side effect until it worsened rather than resolved. Exs. 1, 12.

• Petitioner’s wife did not witness the vaccination, but she recalls that he began 

complaining one day later that his shoulder hurt a lot more than after typical 

vaccinations. Ex. 2 at 1.

The above medical records reflect that Petitioner consistently attributed his right

shoulder pain to the flu vaccine, which he recalled receiving in that same upper extremity.

While Petitioner himself was responsible for so indicating, rather than the immediate 

vaccination record, he consistently reported a right shoulder situs starting just five days 

after vaccination, and in the context of seeking accurate medical treatment. Petitioner’s 

witness statements are entitled to some weight, and they have not otherwise been 

rebutted by Respondent. The statements he made to treaters that were subsequently set 

down in medical records also should be taken into account. Cucuras, 993 F.2d at 1528

(“[m]edical records, in general, warrant consideration of trustworthy evidence... [as they] 

contain information supplied to or by health professionals to facilitate diagnosis and 

treatment of medical conditions”) (emphasis added).

5 Petitioner may not have filed the original report of the MRI. He is ordered to file either the report or a 

status report identifying where it appears in the existing record.
6

This case contains additional circumstantial evidence – specifically, the objective 

medical documentation of right deltoid tenderness, induration, and inflammation – that 

establishes a right shoulder injury. And the record does not suggest any other injury or 

trauma which would explain these findings. Rather, the orthopedics PA who first saw 

Petitioner just one month into the injury’s course believed that these findings were 

attributable to a vaccination. 

The sole piece of evidence supporting that the vaccine was actually administered 

in Petitioner’s left (opposite) arm is the CVS pharmacy’s computerized vaccine 

administration record. Ex. 3 at 4. However, as I have noted in other cases: “[It is] not 

unusual for the information regarding site of vaccination in computerized systems to be 

incorrect. Many of these systems use a ‘dropdown’ menu which may not be updated each 

time a separate vaccine is administered to a different individual.” Arnold v. Sec’y of Health 

& Hum. Servs., No. 20-1038V, 2021 WL 2908519, *4 (Fed. Cl. Spec. Mstr. June 9, 2021) 

(citing Mezzacapo v. Sec’y of Health & Hum. Servs., No. 18-1977V, 2021 WL 190435, at 

*6 (Fed. Cl. Spec. Mstr. Apr. 19, 2021); Desai v. Sec’y of Health & Hum. Servs., No. 14-

0811V, 2020 WL 4919777, at *14 (Fed. Cl. Spec. Mstr. July 30, 2020); Rodgers v. Sec’y 

of Health & Hum. Servs., No. 18-0559V, 2020 WL 1870268, at *5 (Fed. Cl. Spec. Mstr. 

Mar. 11, 2020); Stoliker v. Sec’y of Health & Hum. Servs., No. 17-0990V, 2018 WL 

6718629, at *4 (Fed. Cl. Spec. Mstr. Nov. 9, 2018)).6 Thus, as reasoned in Arnold, 

“although such records are unquestionably the first-generated documents bearing on 

issues pertaining to situs, they are not per se reliable simply because they come first –

and in fact, the nature of the creation provides some basis for not accepting them at face 

value.” Arnold, 2021 WL 2908519, at *4.

I therefore find, upon considering all evidence submitted, that the October 21, 

2020, flu vaccine was most likely administered in Mr. Cook’s right arm. 

V. Scheduling Order

Based on recent data about the general processing times for SIRVA claims in 

general, I expect that Respondent will complete his medical review and form his tentative 

6 Of note in Stoliker, then-Chief Special Master Dorsey permitted depositions from a CVS branch manager 

and a pharmacist. The testimony reflected that documentation of vaccinations, including the site of 

administration (left versus right deltoid) are commonly generated at the beginning of the encounter with the 

patient. Once collected, the electronic information cannot be changed or deleted at the pharmacy level –

although it is sometimes annotated by hand. Stoliker, 2018 WL 6718629, at *3. Special Master Dorsey

deemed this testimony to be credible and accepted the handwritten notation correcting site on that 

petitioner’s electronic record. Id. at *5. Here, of course, the CVS-produced record does not reflect any 

similar notations – which is not inconsistent with Mr. Cook’s recollection that the pharmacist did not take 

particular care in administering his vaccine.
7

position in this case in approximately November 2022. I have not received both parties’ 

positions and formally considered whether Petitioner’s injury meets all criteria for a Table 

SIRVA. However, in the light of the above finding of fact and my preliminary review of the 

evidence overall, Petitioner shall proceed with preparing a demand for Respondent’s 

consideration if he has not already done so. I understand that Respondent cannot provide 

a response to this demand until he has formulated his position. However, the parties 

should strive to be in a position to immediately discuss damages once Respondent 

indicates he is amenable to consideration of Petitioner’s demand after Respondent’s 

review is complete. In addition, it is sensible for Petitioner to calculate his likely damages 

as quickly as possible in any case pending in SPU.

Accordingly:

• By no later than Monday, August 15, 2022, Petitioner shall file a status 

report providing the following information:

o Whether a demand has been provided to Respondent’s counsel;

o Petitioner’s current treatment status and condition;

o Whether all updated medical records have been filed; and 

o A list of each component of damages allegedly suffered by Petitioner.

IT IS SO ORDERED.

s/Brian H. Corcoran

Brian H. Corcoran

Chief Special Master