44720 Federal Register / Vol. 62, No. 163 / Friday, August 22, 1997 / Notices

[FR Doc. 97–22311 Filed 8–21–97; 8:45 am]

BILLING CODE 4310–MR–C

DEPARTMENT OF THE INTERIOR

Bureau of Reclamation

Reclamation Information Collection

Activities: Request for Comments

AGENCY: Bureau of Reclamation,

Interior.

ACTION: Notice and request for

comments.

SUMMARY: The Bureau of Reclamation

(Reclamation), as part of its continuing

effort to reduce paperwork and

respondent burden, invites the general

public and other Federal agencies to

take this opportunity to comment on

proposed and/or continuing information

collections as required under the

Paperwork Reduction Act of 1995 (44

U.S.C. Chapter 35). Currently

Reclamation is soliciting comments

about obtaining data for use in the

preparation of a report to the President

and the Congress on the status of agency

implementation of customer service

standards as directed by Executive

Order 12862.

DATES: Written comments must be

submitted to the office listed in the

addresses section on or before October

21, 1997.

ADDRESSES: Direct comments on the

collection of information to the Bureau

of Reclamation, Director, Program

Analysis Office, D–5200, Attention: Mr.

Gene Munson, P.O. Box 25007, Denver,

Colorado 80225–0007.

FOR FURTHER INFORMATION CONTACT:

For additional information or a copy of

the proposed collection of information,

contact Mr. Munson at the address

under the addresses section of this

notice or by telephone at: (303) 236–

1061, extension 297.

SUPPLEMENTARY INFORMATION:

Reclamation is prepared to collect

Reclamation-wide customer service

information in support of Executive

Order 12862, and the Government

Performance and Results Act of 1993

(GPRA) requirements, and in pursuit of

Reclamation’s mission to manage,

develop, and protect water and related

resources in an environmentally and

economically sound manner in the

interest of the American people.

Collection of Reclamation-wide

customer service information furthers

our bureau’s ability to accomplish 3

essential mission objectives, which are

driven by 16 strategies identified in our

multi-year GPRA-based strategic plan.

As part of the Business Practices and

Productivity Mission Objective, the

Improve Customer Service strategy

ensures that the highest quality services

are delivered and met through

systematically obtaining feedback from

our customers.

The fiscal year 1998 data collection is

the first assessment and will establish a

baseline of capabilities. The baseline

data will be used by Reclamation and its

region and area offices to increase

service to customers. The initial

assessment is the beginning of a cyclical

process in which similar assessments

will occur in support of required GPRA

cycles, identifying improvements over

time. The data will enable Reclamation

to gauge its business practices in the

areas of Reclamation administration and

management of its natural resources;

contractual arrangements, overhead cost

containment, and revenues

management; and maintain a standard

of quality for service delivery systems.

Once the baseline is established,

Reclamation will benchmark its

business practices against the best in the

business and recommendations will be

issued for further reengineering of

service delivery systems.

Collection of Information

Title: Reclamation-wide Customer

Satisfaction Survey.

Type of Review: New.

Abstract: Reclamation is prepared to

collect Reclamation-wide customer

service information in support of

Executive Order 12862 and the GPRA

requirements, and in pursuit of

Reclamation’s mission. Collection of

this information will further
Federal Register / Vol. 62, No. 163 / Friday, August 22, 1997 / Notices 44721

Reclamation’s ability to establish

baseline data for use by Reclamation

and its region and area offices to ensure

compliance with GPRA and its strategic

planning goals as applied to our

customers. Additionally, Reclamation

will benchmark the collected data

against best business practices in future

years to further reengineer

Reclamation’s service delivery systems.

Affected Public: This information

collection will affect individuals or

households, businesses or others forprofit, not for profit institutions, farms,

and State, local or tribal governments in

the 17 Western United States who

receive Reclamation services.

Freqency: Two times.

Average Time per Response: 15

minutes.

Estimated Number of Respondents:

5,000.

Estimated Burden Hours: 2,500.

Written comments are solicited to; (1)

Evaluate whether the proposed data

collection is necessary for the proper

performance of Reclamation, including

whether the information will have

practical utility; (2) evaluate the

accuracy the Reclamation’s estimate of

the burden of the proposed collection of

information, including the validity of

the methodology and assumptions used;

(3) enhance the quality, utility, and

clarity of the information to be

collected; and, (4) minimize the burden

of the collection of information on those

who are to respond, including through

the use of appropriate automated,

electronic, mechanical, or other

technological collection techniques of

other forms of information technology.

Dated: August 18, 1997.

Eluid L. Martinez,

Commissioner.

[FR Doc. 97–22358 Filed 8–21–97; 8:45 am]

BILLING CODE 4310–94–M

DEPARTMENT OF LABOR

Office of the Secretary

Submission for OMB Review;

Comment Request

August 19, 1997.

The Department of Labor (DOL) has

submitted the following public

information collection request (ICR) to

the Office of Management and Budget

(OMB) for review and approval in

accordance with the Paperwork

Reduction Act of 1995 (Pub. L. 104–13,

44 U.S.C. Chapter 35). A copy of this

ICR, with applicable supporting

documentation, may be obtained by

calling the Department of Labor,

Departmental Clearance Officer, Theresa

M. O’Malley ((202) 219–5096 ext. 143)

or by E-Mail to OMalleyTheresa@dol.gov. Individuals who use a

telecommunications device for the deaf

(TTY/TDD) may call (202) 219–4720

between 1:00 p.m. and 4:00 p.m. Eastern

time, Monday–Friday.

Comments should be sent to Office of

Information and Regulatory Affairs,

Attn: OMB Desk Officer for the

Employment Standards Administration,

Office of Management and Budget,

Room 10235, Washington, DC 20503

((202) 395–7316), on or before

September 22, 1997.

The OMB is particularly interested in

comments which:

• Evaluate whether the proposed

collection of information is necessary

for the proper performance of the

functions of the agency, including

whether the information will have

practical utility;

• Evaluate the accuracy of the

agency’s estimate of the burden of the

proposed collection of information,

including the validity of the

methodology and assumptions used;

• Enhance the quality, utility, and

clarity of the information to be

collected; and