# Logistics Information Services

/ Published Jan. 16, 2024

                Logistics Information Services                            Logistics Information Services                            Logistics Information Services            SHARE IMAGE:Download ImageImage DetailsPhoto By: Jennifer CoonVIRIN: 240116-D-RI745-6789

As a business service activity of the Defense Logistics Agency, Logistics Information Services (J34) mission is to enhance global defense readiness through logistics information. Logistics Information Services accomplishes its mission by optimizing the effectiveness and efficiency of the Department of Defense (DOD) supply chain. We provide interoperable and integrated logistics data for the Military Services, DOD, Federal agencies, NATO and partner nations. Logistics Information Services is designated as the United States (U.S.) National Codification Bureau and represents the U.S. on the North Atlantic Treaty Organization (NATO) Allied Committee 135 responsible for cataloging policy that governs the NATO Codification System. For more information visit: https://www.dla.mil/HQ/LogisticsOperations/Services/FIC/. 

The NATO Codification System (NCS) is governed by the NATO Allied Committee 135 (AC/135) and is composed of representatives from each NATO and partner nation along with the NATO Support and Procurement Agency (NSPA). The AC/135 provides and promotes the NCS as the primary means of codification used by Armed Forces, Government, and Industry in support of interoperable and effective global logistics operations. Through codification, AC/135 manages all aspects of classification, item identification, and NATO Stock Numbers for materiel used by NATO and Sponsored nations. For more information visit: https://www.nato.int/structur/AC/135/index.html#/

### Logistics Information Services Key Tasks:

      - Accomplishing Item Name Assignment
      - Determining the Federal Supply Class
      - Preparing and Maintaining an Item Identification (II)
      - Accomplish Item Entry Control (IEC)
      - Perform Technical Data Validation
      - Providing Provisioning Support
      - Perform Data Recordation and Maintenance actions
      - Initiating and enhancing Cataloging Tools
      - Performing Data Dissemination functions
      - Developing Cataloging Procedures and Systems
      - Developing Cataloging Policy

### Other Services and Supported Functions:

      - FLIS Technical Procedures (Volumes)
      - DOD Standardization Program
      - Catalog Tools Table
      - International Codification
      - Item Identification Guides (IIG)
      - Demilitarization (DEMIL) Coding
      - Joint Certification Program (JCP)
      - Electronic Cataloging (E-CAT)
      - DD Form 180 (Characteristics actions)
      - FMS for cataloging services
      - H5 Corporate Complex Data
      - H6 Item Name Directory
      - H4H8 Commercial and Government Entity Codes (CAGE)
      - H2 Federal Supply Classification
      - Cataloging Collaboration (DD1685, JLC17, JLC19 and JLC47)

https://www.dla.mil/Working-With-DLA/Federal-and-International-Cataloging/

**360° approach to Life Cycle Logistics**

### Customer Support:

**DLA Customer Interaction Center**The DLA Customer Interaction Center (CIC) began servicing customers in 2009, with 315K contacts in 2017 leveraging technology to provideworld class customer service geared towards logistics and supply needs. The CIC provides solutions to the Armed Services, Federal Agencies, State and local governments, government contractors, allied foreign military and the general public.Email:**dlacontactcenter@dla.milWeb:  **http://www.dla.mil/CustomerSupport**

**Training**Logistics Information Services offers comprehensive training and education on several DLA products and services. Many of our courses offer classroom instruction as well as delivery by Computer Based Training (CBT), Web Based Training (WBT), Satellite/VTC Training, and Webinar.  Tailored courses are developed to meet individual service or agency needs.Email: **dla.tng@dla.milWeb: **www.dla.mil/HQ/LogisticsOperations/TrainingandReference**

**DLA Customer Analysis Report & Engagement Summary**Customer Service Management (CSM) stands ready to provide detailed reports regarding the nature of contacts made to the DLA Customer Interaction Center (CIC). Report data is tailored to assist senior leaders, trainers and Customer Support Representatives. If you would like to request a report, feel free to reach out to us atEmail: **crmanalytics@dla.milWeb:**https://www.dla.mil/HQ/LogisticsOperations/Services/CustomerOutreach**

**Customer Outreach**Informing and delivering information regarding DLA Products and Services to the internal and external customer group. Utilizing Web, E-mail, and Face-to-Face engagement to represent DLA to high/mid-level, product user and private industry customers worldwide.Email: **customeroutreach@dla.milWeb: **www.dla.mil/HQ/LogisticsOperations/Services/CustomerOutreach**

**National Stock Number Cataloging**Logistics Information Services is responsible for creating and maintaining the National Stock Numbers (NSNs) utilized by the Department of Defense, other Federal Agencies, Civilian Agencies and International Allies. Cataloging serves as the foundation of the DOD supply chain, ensuring information is provided in a way that allows supported activities to easily understand and utilize information.Email: **dlacontactcenter@dla.milWeb:**https://www.dla.mil/HQ/LogisticsOperations/Services/FIC**

**Demilitarization**In coordination with the Military Services, Defense Agencies, and other Federal Government entities the DOD Demilitarization Coding Management Office ensures validation of the DEMIL code for every item of supply.Email: **dlacontactcenter@dla.milWeb: **www.dla.mil/HQ/LogisticsOperations/Services/FIC/DEMILCoding**

**Joint Certification Program**As partners in the joint defense of North America, the U.S. and Canada have established a bilateral common structure for mutual defense. The Joint Certification Program certifies contractors of each country for access, on an equally favorable basis, to unclassified technical data disclosing militarily critical technology.Email: **dlacontactcenter@dla.milWeb:**https://www.dla.mil/HQ/LogisticsOperations/Services/JCP**

**Federal Logistics Information System (FLIS) Process Management**The FLIS Process Management is responsible for facilitation of the creation, maintenance, dissemination, and viewing of National Stock Number data within the FLIS Portfolio Suite of Systems. The sharing of this data amongst DLA systems (FED LOG, WebFLIS, FedMALL), DOD, Federal Agencies, and International Allies ensures data is available and actionable for military supply chains worldwide.Email: **dlacontactcenter@dla.milWeb: **http://www.dla.mil/HQ/InformationOperations/Offers/Products/LogisticsApplications**

**U.S. National Codification Bureau (NCB)**U.S. NCB - A member of NATO Allied Committee/135 and the National Codification System. The U.S. representative at NATO planning/codification meetings on logistics information matters. Our Mission: To facilitate the exchange of logistics information between multinational defense forces in support of U.S. and NATO missions.Email: **ncbus@dla.milWeb:**https://www.dla.mil/HQ/LogisticsOperations/Services/FIC**

### Logistics Applications - Acquisitions Products and Services:

FedMallFED LOGPUB LOGDLA Map CatalogWebFLISJoint Certification Program (JCP)MEDALS

### DLA Customer Interaction Center (DLA CIC)

We’re here for you 24 hours a day, 7 days a week, including Government holidays.‘One Call Resolution’Toll Free: **1-877-DLA-CALLDefense Switched Network (DSN): **xx-877-352-2255Email: **dlacontactcenter@dla.mil

### Visit us at:

https://www.dla.mil/Working-With-DLA/Federal-and-International-Cataloging/

E-mail us at **customeroutreach@dla.mil for questions or additional interest in Brochures.