Johnson, Wiggins & Associates, Inc. (collectively 

Sedgwick

) 

Sedgwick Claims M_anagement Services, Inc. 

ATIN: Michael V. Shook, Vice President, Corporate Counsel 

1100 Ridgway Loop Road 

Memphis, TN 38120 

773-824-4260 

legalcontra~ts@sedgwick.com 

Section 333 

Exemptio·n Request 

June 22, 2015 
To: 

Docket Operations M-30 

US Department of Transportation (DOT) 

1200 New Jersey Ave., SE 

Room W12-140 

West Building Ground Floor 

Washington, DC 20590-0001 

From: Sedgwick Claims Management Services, Inc. 

ATIN: Michael V. Shook, Vice President, Corporate Counsel 

1100 Ridgway Loop Road 

Memphis, TN 38120 

773-824-4260 

legalcontracts@sedgwick.com 

Date: June 22, 2015 

Reference: Sedgwick Claims Management Services, Inc. and its affiliate 

companies (collectively "Sedgwick") Petition for Section 333 Exemption: Re: 

Small Unmanned Aircraft Systems in Property and Casualty Insurance Claims and 

Property Assessment and Damage Documentation and Investigations 

Dear Sir or Madam, 

Sedgwick Claims Management Services, Inc. and its affiliate operating companies, 

including but not limited to Unified Investigations & Sciences, Inc., Unified Forensics, 

PLLC, Veri Claim, Inc., Cramer, Johnson, Wiggins & Associates, Inc., (collectively 

"Sedgwick"). 

For purposes of this Exemption and attachments hereto, "affiliate" shall mean any 

entity which is controlled by Sedgwick or which, together with Sedgwick, is subject to 

common control (control, for purposes hereof, including the ability to direct or 

influence the operations of an entity, directly or indirectly, by virtue of ownership of a 

majority of its outstanding voting shares or otherwise). 

In accordance with the FAA Modernization and Reform Act of 2012 (FMRA), Section 

333 Special Rules for Certain Unmanned Aircraft Systems, Sedgwick ("Petitioner" or 

"Sedgwick") seeks an exemption from FAA regulations restricting COMMERCIAL 

operation of small Unmanned Aircraft System (sUAS). 

Sedgwick Claims Management Services, Inc. I 8755 W. Higgins Road, Suite 1100, Chicago, IL 60631 I PHONE 901.415.7400 I FAX 901.415.7409 
Sedgwick specifically requests relief from the listed FAA Regulations to permit 

COMMERCIAL operation of small Unmanned Aircraft System (sUAS) under the 

conditions outlined herein or as may be established by the FAA. Sedgwick also request 

relief from such other FARS as the FAA deems appropriate to enable Sedgwick's 

requested operations. The FAA may make any modifications it determines necessary in 

the granting ofthis Section 333 Exemption request. 

Sedgwick seeks relief to permit commercial operations utilizing sUAS to conduct aerial 

video and photography during insurance claims and property assessment and damage 

investigations, to conduct roof damage inspections during insurance claims 

investigations, fire investigations and forensic engineering investigations, to also 

include claims management and adjusting for property, liability, casualty and workers 

compensation. The requested exemption would permit the operation of the sUAS to 

obtain up-close aerial images to assist in the insurance claims and property assessment 

and damage investigation. Additionally, these images would be used to perform an in- . 

depth analysis of the images to determine the nature and extent of damage without 

placing the investigator or engineer at risk. Sedgwick's fire investigators, engineers and 

claims adjusters will be able to more thoroughly understand the loss scenario by having 

an aerial view ofthe entire scene. The integration of the sUAS into Sedgwick's 

operations will have immediate, positive effects on the data collection obtained during 

insurance claims and property assessment and damage investigations for our 

customers. 

The US Department of Transportation Federal Aviation Administration (FAA) has 

granted similar exemptions on previous occasions for similar operations: 

• Exemption No: 11293, Regulatory Docket No.: FAA-2014-0962: Erie Insurance Company 

• Exemption No: 11309, Regulatory Docket No.: FAA-2014-0964: United States 

Automobile Association (USAA) 

• Exemption No: 11188, Regulatory Docket No.: FAA-2014-0856: State Farm Mutual 

Automobile Insurance Company 

• Exemption No: 11175, Regulatory Docket No.: FAA-2014-0846: State Farm Mutual 

Automobile Insurance Company 

• Exemption No: 11286, Regulatory Docket No.: FAA-2014-0960: Balfour Beatty 

Construction Services 

• Exemption No.: 11494, Regulatory Docket No.: FAA-2015-0304: The Travelers 

Companies, Inc. 

• Exemption No.: 11465, Regulatory Docket No.: FAA-2015-0268: Rimkus Consulting 

Group 

Sedgwick Claims Management Services, Inc. I 8755 W. Higgins Road, Suite 1100, Chicago, IL 60631 I PHONE 901.415.7400 I FAX 901 415.7409 
Sedgwick (and its affiliate companies) is the leading global provider of innovative, 

technology-enabled claims and productivity management solutions, delivering a world 

of expert resources to a diverse client base through nearly 12,000 colleagues in some 

275 offices located in the U.S., Canada, Puerto Rico and the U.K. We offer the broadest 

array of integrated services available in the industry, delivered by experienced, 

knowledgeable and dedicated people. 

Sedgwick has succeeded by listening to our clients, learning what they need, 

understanding their challenges, and providing tailored solutions and thought 

leadership to help enhance their businesses. This is why we are the market leader- not 

because we are the largest, but because we offer a world of resources to 

comprehensively address our clients' needs and an expansive array of services 

unparalleled in the industry. 

Serving customers' needs is what we do best. The culture of our organization is driven 

by client satisfaction, quality and results. We are committed to minimizing costs, 

ensuring compliance, creating greater customer satisfaction and delivering the data 

needed for continual improvement. 

We will gladly discuss any changes, modifications or amendments to our manuals, 

procedures or practices to satisfy FAA requirements for approval of this exemption. 

Thank you for your consideration, 

Michael V. Shook 

Vice President, Corporate Counsel 

Sedgwick Claims Management Services, Inc. 

Sedgwick Claims Management Services, Inc. I 8755 W. Higgins Road, Suite 1100, Chicago, IL 60631 I PHONE 901415.7400 I FAX 901.415.7409 
14 CFR § 61.113 (a) and (b) ...................................................................................................................... 11 

14 C.F.R. Part 21 Subpart H Airworthiness Certificates .......................................................................... 12 

14 CFR § 91.7 (a) ..................................................................................................................................... 13 

14 C.F.R. § 45.23(b) ................................................................................................................................. 13 

14 CFR § 91.119 (b)(c) ............................................................................................................................. 14 

14 CFR § 91.121 ....................................................................................................................................... 15 

14 CFR § 91.151 (a) and (b) ..................................................................................................................... 16 

14 CFR § 91.405 (a) ................................................................................................................................. 17 

14 CFR § 91.407 (a)(1) ............................................................................................................................. 17 

14 CFR § 91.409 (a)(1) and (2) ................................................................................................................. 18 

14 CFR § 91.417 (a) and (b) ..................................................................................................................... 18 

sUAS Aircraft ............................................................................................................................................... 20 

sUAS Operated by Sedgwick ....................................................................................................................... 21 

DJI Phantom 2 Vision+ ................................................................................................................................. 21 

DJI Phantom 2 Vision+ Safety·Features: .................................................................................. : ................... 22 

sUAS Flight Crew ......................................................................................................................................... 23 

Flight Operations Program Supervisor (Supervisor) ............................................................................... 23 

Third Class Medical Certificate ............................................................................................ : ................... 23 

Flight Operator (Pilot) Requirements: ......................................................................................................... 23 

Visual Observer (VO) Requirements: .......................................................................................................... 24 

sUAS Operating Parameters ........................................................................................................................ 24 

sUAS Requirements for Flight: ................................................................................................................ 24 

sUAS Documentation Requirements ...................................................................................................... 24 

sUAS Pre-Flight Requirements ................................................................................................................ 24 

sUAS Flight Requirements ....................................................................................................................... 25 

Accident/Incident Reporting ....................................................................................................................... 27 

Page 5 of 33 
Visual Observer (VO) Training .................... ............................................................................................. 28 

Maintenance Training ............................................................................................................................. 28 

Training Sources ...................................................................... ................................................................ 29 

Training Requirements Table .................................................................................................................. 29 

Training Guide ................................................................................................................................. ........ 30 

For the Good of the Public ....................................................... ................................................................... 31 

Equivalent Level of Safety ....................................................................................................................... 31 

Public Interest ......................................................................................................................................... 32 

Privacy ..................................................................................................................................................... 33 

National Security ..................................................................................................................................... 33 

Page 6 of 33 
AGL Above Ground Level 

NAS National Air Space 

Flight Crew Flight Crew 

PIC Pilot in Command 

vo Visual Observer 

GPS Global Positioning System 

AMA Academy of Model Aeronautics 

FAA Federal Aviation Administration 

FAR Federal Aviation Regulation 

AC Advisory Circular 

FCC Federal Communications Commission 

Page 7 of 33 

mounted in the sUAS that is displayed to the 

Flight Crew on the ground. 

Above Ground Level 

National Air Space 

Flight Operator (Pilot) 

Visual Observer (VO) 

Pilot in Command 

Member of the Flight Crew. Responsible 

for visual observation and visual 

assistance to the Flight Operator (Pilot) 

A navigational system using satellite 

signals to accurately determine a user's 

location. 

Academy of Model Aeronautics 

Federal Aviation Administration 

Federal Aviation Regulation 

FAA issued publication to provide guidance 

for compliance with airworthiness 

regulations. 

Federal Communications Commission 
established by the FAA. 

Sedgwick also requests relief from such other FARS as the FAA deems appropriate to enable Sedgwick's 

requested operations. 

The FAA may make any modifications it determines necessary in the granting of this Section 333 

Exemption request. 

FAA has permission to utilize any or all Sedgwick proprietary documents as necessary to facilitate 

approval of this requested exemption. 

Existing FAA Regulations burden Sedgwick's sUAS operations by preventing Sedgwick from performing 

commercial sUAS operations to conduct aerial video and photography during insurance claims and 

property assessment and damage investigations, to conduct roof damage inspections during insurance 

claims investigations, fire investigations and forensic engineering investigations, to also include claims 

management and adjusting for property, liability, casualty and workers compensation. 

Sedgwick seeks relief to permit commercial operations utilizing sUAS to conduct aerial video and 

photography during insurance claims investigations, to utilize ·sUAS while conducting roof inspections 

during insurance claims investigations, and for special events. The operation of the UAS would facilitate 

obtaining up-close and overall images of localized damage to perform an in-depth analysis of the images 

to determine the nature and extent of damage to elevated levels in structures and the roof surface 

without placing fire investigators, engineers, or claims adjusters at risk. Sedgwick's fire investigator, 

engineers and claims adjusters will be able to more thoroughly understand the loss scenario by having a 

complete view of the entire scene. 

All Sedgwick sUAS flights will operate in a tightly controlled area, below 200 feet AGL, and over private 

or controlled property and with the permission of the property owner. 

Sedgwick seeks relief from these FAA Regulations because: 

1) Existing FAA Regulations provide and undue burden upon Sedgwick's commercial sUAS 

operations. 

a) Sedgwick Group operations are described in detail in section "sUAS Operating 

Parameters" 

2) Equivalent Level of Safety 

a) Operation of small Unmanned Aircraft Systems (sUAS) by Sedgwick with the sUAS 

Aircraft, sUAS Flight Crew, sUAS Operating Parameters, sUAS Maintenance and sUAS 

training requirements as outlined in this request for a Section 333 exemption provide an 

equivalent level of safety 

3) Public interest 

a) Granting these requested exemptions is in the public interest. 

Page 8 of 33 
Enclosed are the following documents to support Sedgwick

s Section 333 Exemption request: 

1) DJI Phantom User's Manual 

2) DJI Phantom Pilot Training Guide 

Safety is achieved through the relentless pursuit of quality training and adherence to FAA Approved 

Operating Procedures and FAA Regulations. 

Sedgwick adheres to the Academy of Model Aeronautics National Model Aircraft (AMA) Safety Code. All 

Sedgwick Flight Operators (Pilots) and Visual Observers (VO) are trained on the standards of this safety 

code. 

Our approach to the safe operation of small Unmanned Aircraft Systems (sUAS) is three fold: 

Operational Procedures (Adherence to FAA Regulations) 

Training 

Intelligent Aircraft 

Sedgwick operates small, lightweight rotorcraft (multi-rotor I quad-rotor) sUAS weighing less than 6 Lbs. 

(gross weight including payload). These intelligent GPS enabled sUAS have the ability to "auto hoover'' 

and "auto return home" in the event of a loss of RF control signal. sUAS aircraft operated by Sedgwick 

are discussed in detail in section titled sUAS Aircraft. 

Flight crew for Sedgwick sUAS operations will be a Flight Operator (Pilot) and a Visual Observer (VO). 

The Flight crew will be supervised by a Flight Operattons Program Supervisor (Supervisor). The 

Supervisor will be a Certified Pilot and a fulltime employee of Sedgwick. Training of the Flight crew will 

be under the guidance and supervisor of the Supervisor and in accordance with the Training 

Requirements Table. 

The Flight Operator (Pilot) will possess demonstrated proficiencies via required Sedgwick training to 

qualify for Flight Operator (Pilot) The Visual Observer (VO) will possess demonstrated competencies via 

required Sedgwick training to qualify for Visual Observer (VO) duties. 

Sedgwick Flight Crew requirements are discussed in detail in section "Flight Operator Requirements" 

and "Visual Observer Requirements." 

Sedgwick flight operations are conducted over private or over controlled access property, below 200 

feet AGL and with the permission of the property owner/controller or authorized representative. 

During Sedgwick flight operations the sUAS will always be within visual line of sight (VLOS) of either the 

Flight Operator (Pilot) or the Visual Observer (VO). 

Page 9 of 33 
Page 10 of 33 
The FAA may make any modifications it determines necessary in the granting of this Section 333 

Exemption request. 

14 CFR § 61.23 (a)(2)(3) 

§61.23 Medical certificates: Requirement and duration. 

(a) Operations requiring a medical certificate. Except as provided in paragraphs 

(b) and (c) of this section, a person-

(2) Must hold at least a second class medical certificate when exercising: 

(i) Second-in-command privileges of an airline transport pilot certificate 

in part 121 of this chapter (other than operations specified in paragraph 

(a)(1)(ii) of this section); or 

(ii) Privileges of a commercial pilot certificate; or 

(3) Must hold at least a third-class medical certificate-

(i) When exercising the privileges of a private pilot certificate; 

Relief from 14 CFR § 61.23 (a)(2)(3) is sought from the requirement to hold a Second Class Medical 

Certificate for commercial flight operations. For sUAS operations a Third Class Medical Certificate (as 

required for Private Pilot Privileges) provides an equivalent level of safety as that of a Second Class 

Medical Certificate is provided given that: 

1) No persons (crew/passengers) or cargo are carried onboard the sUAS. 

2) The sUAS weighs less than 6 Lbs. (gross weight including payload) 

3) The sUAS has the ability to "auto hoover" and "auto return home" at the touch of a button. 

4) In the event of incapacitation of the Flight Operator (Pilot) the sUAS will automatically begin a 

descent and landing when the battery level is reduced to below 15%. 

14 CFR § 61.113 (a) and (b) 

§61.113 Private pilot privileges and limitations: Pilot in command . 

(a) Except as provided in paragraphs (b) through (h) of this section, no person who holds 

a private pilot certificate may act as pilot in command of an aircraft that is carrying 

passengers or property for compensation or hire; nor may that person, for 

compensation or hire, act as pilot in command of an aircraft. 

(b) A private pilot may, for compensation or hire, act as pilot in command of an aircraft 

in connection with any business or employment if: 

(1) The flight is only incidental to that business or employment; and 

(2) The aircraft does not carry passengers or property for compensation or hire. 

Page 11 of 33 
S

dg

c

sUAS will not carry onboard any persons (passengers/crew) or cargo for hire. 

For sUAS operations, a pilot with a FAA Private Pilot Certificate will provide the equivalent and required 

level of safety to operate the sUAS as would a pilot with a FAA Commercial Pilot Certificate. 

These enhanced airmanship skills are not utilized in flight of the sUAS, thus a Flight Operator (Pilot) 

holding a FAA Private Pilot Certificate with sUAS flight training will provide an equivalent level of safety. 

In the granting of Exemption No.: 11062 to Astraeus Aerial the FAA determined that a PIC with a FAA 

Private Pilot Certificate operating the sUAS would not adversely affect operations in the NAS or present 

a hazard to persons or property on the ground. 

In similar fashion to Astraeus Aerial operations, Sedgwick operations are conducted over private 

property or over controlled access property and with the permission of the property owner/controller or 

authorized representative. The FAA has previously issued an exemption to this rule [14 CFR § 61.113 (a) 

and (b)] in Exemption No.: 11062 to Astraeus Aerial. 

14 C.F.R. Part 21 Subpart H Airworthiness Certificates 

Subpart H, entitled Airworthiness Certificates, establishes the procedural requirements for the 

issuance of airworthiness certificates. Given the size and limited operating area associated with 

the aircraft to be utilized, an exemption from Part 21 Subpart H meets the requirements of an 

equivalent level of safety under Part 11 and Section 333 of the Reform Act. The Federal Aviation 

Act1 and Section 333 of the FM RA both authorize the FAA to exempt aircraft from the 

requirement for an airworthiness certificate, upon consideration of the size, weight, speed, 

operational capability, and proximity to airports and populated areas of the particular UAS. In all 

cases, an analysis of these criteria demonstrates that the UAS operated without an 

airworthiness certificate, in the proposed environments and under the conditions proposed will 

be at least as safe, or safer, than a conventional aircraft (fixed wing or rotorcraft) operating with 

an airworthiness certificate without the restrictions and conditions proposed. 

The DJI Phantom Vision 2+ to be operated hereunder is less than 6 pounds including payload, 

carries neither a pilot nor passenger, carries no explosive materials or flammable liquid fuels, 

and will operate exclusively within the parameters stated in the Operations Manual. Unlike 

other civil aircraft, operations under this exemption will be tightly controlled and monitored by 

both the operator and under the requirements and in compliance with local public safety 

requirements, to provide security for the area of operation. The FAA will have advance notice of 

all operations via notices to airmen (NOTAMS). Finally, these sUAS, as a result of their size, 

weight, speed, operational capability, and operation within visual line of sight do not create a 

1 49 u.s.c. § 4470J(t). 

Page 12 of 33 
(a) No person may operate a civil aircraft unless it is in an airworthy condition. 

Relief from 14 CFR § 91.7 (a) is sought requiring Civil Aircraft Airworthiness because: 

1) The sUAS will not receive and Airworthiness Certificate under 14 CFR § 21. 

2) Compliance with Sedgwick Operating Documents will provide a means of insuring an 

equivalent level of safety. 

3) The Flight Operator (Pilot) of the sUAS has final authority to determine whether the sUAS in a 

safe condition for flight. 

In the granting of Exemption No.:11188 to State Farm Mutual Automobile Insurance Company the FAA 

determined that even though the sUAS is not required to have an airworthiness certificate per 14 CFR § 

21 Subpart H, relief from the requirements of 14 CFR § 91.7 (a) [Civil Aircraft Airworthiness] is required. 

The FAA considers compliance with operating documents to be a sufficient means of determining 

an airworthy condition in accordance with the requirements of this part. 

Additionally, in accordance with 14 CFR § 91.7 (b), the PIC is responsible for determining whether the 

aircraft is in a condition for safe flight. The FAA found in the granting of Exemption No.: 11188 to State 

Farm Mutual Automobile Insurance Company that the PIC can comply with this requirement. 

The FAA has previously issued an exemption to this rule [14 CFR § 91.7 (a)] in Exemption No.: 11188 

(State Farm Mutual Automobile Insurance Company), Exemption No.: 11274 (USAA Insurance), 

Exemption No.: 11293 (Erie Insurance Company), Exemption No.: 11494 (The Travelers Companies), 

Exemption No.: 11465 (Rimkus Consulting Group) and in Exemption No. 11062. 

14 C.F.R. § 45.23(b) 

Display of marks; general; 14 C.F.R. § 45.27 Location of marks; non-fixed wing aircraft 

Section 45.23(b) requires markings in letters not less than 2 inches nor more than 6 

inches high the words such as "limited, "restricted," and "experimental," as applicable. 

Section 45.27 requires that each operator of a rotorcraft must display on that rotorcraft 

horizontally on both surfaces of the cabin, fuselage, boom, or tail the marks required 

by§ 45.23. 

Given the size of the sUAS, two-inch lettering will not be feasible. The sUAS will also 

have no entrance to the cabin, cockpit, or pilot station on which the applicable words can be 

placed. An equivalent level of safety will be achieved by having any required words displayed on 

the aircraft, as applicable, in letters of legible size, in a location where the pilot, observer, and 

others working with the sUAS will see the identification. The FAA has issued exemptions to § 

Page 13 of 33 
§91.119 Minimum safe altitudes: General. 

Except when necessary for takeoff or landing, no person may operate an aircraft below 

the following altitudes: 

(a) Anywhere. An altitude allowing, if a power unit fails, an emergency 

landing without undue hazard to persons or property on the surface. 

(b) Over congested areas. Over any congested area of a city, town, or 

settlement, or over any open air assembly of persons, an altitude of 1,000 

feet above the highest obstacle within a horizontal radius of 2,000 feet of 

the aircr!3ft. 

(c) Over other than congested areas. An altitude of 500 feet above the 

surface, except over open water or sparsely populated areas. In those 

cases, the aircraft may not be operated closer than 500 feet to any person, 

vessel, vehicle, or structure. 

Sedgwick is seeking relief from 14 CFR § 91.119 (b)(c) because in catastrophe events/locations or 

insurance claims and property assessment and damage investigations: 

1) Sedgwick would operate sUAS at a lower altitude. 

2) All sUAS flights operate in a tightly controlled area below 200 feet AGL over private or controlled 

property with permission of the property owner. 

In the granting of Exemption No.: 11188 to State Farm Mutual Automobile Insurance Company the 

FAA determined that sUAS operations should remain 500 feet from all persons not directly involved with 

sUAS operations. The FAA also has determined that operations of closer than 500 feet may be permitted if: . 

. 

1) All non-participating persons are protected by a suitable shelter. 

2) Permission has been granted by the property owner/controller or authorized representative. 

The FAA has previously issued an exemption to this rule [14 CFR § 91.119 (c)] in Exemption 

No.: 11188 (State Farm Mutual Automobile Insurance Company), Exemption No.: 11274 (USAA 

Insurance), Exemption No.: 11293 (Erie Insurance Company) Exemption No.: 11494 (The Travelers 

Companies), Exemption No.: 11465 (Rimkus Consulting Group) and in Exemption No. 11062. 

Page 14 of 33 
and within 100 nautical miles of the aircraft; 

(ii) If there is no station within the area prescribed in paragraph (a)(1){i) 

of this section, the current reported altimeter setting of an appropriate 

available station; or 

(iii) In the case of an aircraft not equipped with a radio, the elevation of 

the departure airport or an appropriate altimeter setting available 

before departure; or 

{2) At or above 18,000 feet MSL, to 29.92" Hg. 

(b) The lowest usable flight level is determined by the atmospheric pressure in the area 

of operation as shown in the following table: 

Current altimeter setting Lowest usable flight level 

29.92 (or higher) 180 

29.91 through 29.42 185 

29.41 through 28.92 190 

28.91 through 28.42 195 

28.41 through 27.92 200 

27.91 through 27.42 205 

27.41 through 26.92 210 

(c) To convert minimum altitude prescribed under §§91.119 and 91.177 to the minimum 

flight level, the pilot shall take the flight level equivalent of the minimum altitude in feet 

and add the·appropriate number of feet specified below, according to the current 

reported altimeter setting: 

Current altimeter setting Adjustment factor 

29.92 (or higher) None 

·29.91 through 29.42 500 

29.41 through 28.92 1 ,000 

28.91 through 28.42 1 ,500 

28.41 through 27.92 2,000 

27.91 through 27.42 2,500 

27.41 through 26.92 3,000 

Relief from 14 CFR § 121 is sought because: 

1) The sUAS is not equipped with an altimeter. 

2) All sUAS flights operate in a tightly controlled area below 200 feet AGL over private or 

controlled property and with the permission of the property owner. 

3) All sUAS flights are conducted below 400 feet AGL. 

a. GPS altitude information from the sUAS will be via a data down-link and will be 

displayed to the Flight Operator {Pilot) in real-time .. 

Page 15 of 33 
2) The use of onboard GPS altitude information is provided via a data down

link and to the PIC. 

The FAA has previously issued an exemption to this rule [14 CFR § 91.121] in Exemption No.: 11188 

(State Farm Mutual Automobile Insurance Company), Exemption No.: 11274 (USAA Insurance), 

Exemption No.: 11293 (Erie Insurance Company) Exemption No.: 11494 (The Travelers Companies), 

Exemption No.: 11465 (Rimkus Consulting Group) and in Exemption No. 11062. 

14 CFR § 91.151 (a) and (b) 

§91.151 Fuel requirements for flight in VFR conditions. 

(a) No person may begin a flight in an airplane under VFR conditions unless (considering wind 

and forecast weather conditions) there is enough fuel to fly to the first point of intended landing 

and, assuming normal cruising speed-

(1) During the day, to fly after that for at least 30 minutes; or 

(2) At night, to fly after that for at least 45 minutes. 

(b) No pers.on may begin a flight in a rotorcraft under VFR conditions uri less (considering wind 

and forecast weather conditions) there is enough fuel to fly to the first point of intended landing 

and, assuming normal cruising speed, to fly after that for at least 20 minutes. 

Relief from 14 CFR § 91.151 (a) and (b) is sought because: 

1) Complying with the 30 minute fuel reserve would unnecessarily limit the length of the 

sUAS flights. The DJI Phantom 2 Vision+ has an endurance limit' of 25 minutes. 

2) All.sUAS flights operate in a tightly controlled area below 200 feet AGL over private or 

controlled property and with the permission of the property owner. 

3) The DJI Phantom 2 Vision+ sUAS has the enhanced safety feature that it will 

automatically descend and land when the battery level falls to below 15%. Upon landing 

the DJI Phantom 2 Vision+ motors will stop. 

4) The DJI Phantom 2 Vision+ sUAS provides the Flight Operator (Pilot) real-time display of 

available remaining battery power for flight. 

5) An equivalent level of safety can be achieved by limiting flights to 25% available battery 

power. 

6) The DJI Phantom 2 Vision+ sUAS operated by Sedgwick is a rotorcraft (multirotor/ quadrotor) unmanned aircraft. 

7) Operating the sUAS in a tightly controlled area where only personnel and property 

owners will be present does not engender the type of risks that§ 91.151(a) was intended 

to alleviate given the size and speed ofthe sUAS. Additionally, limiting UAS flight 

minutes would reduce the utility of the flights for the roof inspections for which the 

exemption will be granted. Sedgwick believes that an equivalent level of safety is 

achieved by limiting flights to 60 minutes or 25% of battery power, whichever happens 

first. The FAA issued an exemption to this: 

Page 16 of 33 
14 CFR § 91.405 (a) 

§91.405 Maintenance required. 

Each owner or operator of an aircraft-

(a) Shall have that aircraft inspected as prescribed in subpart E of this part and shall 

between required inspections, except as provided in paragraph (c) of this section, have 

discrepancies repaired as prescribed in part 43 of this chapter; 

Relief from 14 CFR § 91.405 (a) is sought because: 

1) Given that these sections and Part 43 apply to Certificated Aircraft, these sections do 

not apply to the operation of sUAS. 

2) Maintenance and preventative maintenance will be performed in accordance with the 

sUAS manufacturers (DJI) operation and maintenance instructions. 

3) An equivalent level of safety will be achieved because these small UAS are very limited 

in size and will carry a small payload and operate only in restricted areas for limited 

periods of time. · 

4) If mechanical issues arise, the UAS can land immediately and will be operating from no 

higher than 200 feet AGL. As provided in the Operations Manual, the operator will 

ensure that the UAS is in working order prior to initiating flight, perform required 

maintenance, and keep a log of any maintenance performed. Moreover, the operator is 

the person most familiar with the aircraft and best suited to maintain the aircraft in an 

airworthy condition to provide the equivalent level of safety. 

The FAA has previously issued an exemption to this rule [14 CFR § 91.405 (a)] in Exemption 

No.:11188 {State Farm Mutual Automobile Insurance Company), Exemption No.: 11274 {USAA 

Insurance), Exemption No.: 11293 (Erie Insurance Company), Exemption No.: 11494 {The Travelers 

Companies), Exemption No.: 11465 (Rimkus Consulting Group) and in Exemption No. 11062. 

14 CFR § 91.407 (a)(1) 

§91.407 Operation after maintenance, preventive maintenance, rebuilding, or alteration. 

(a) No person may operate any aircraft that has undergone maintenance, preventive 

maintenance, rebuilding, or alteration unless-

{1) It has been approved for return to service by a person authorized under 

§43.7 of this chapter; and 

Relief from 14 CFR § 91.407 (a){1) is sought because: 

1) Given that these sections and Part 43 apply to Certificated Aircraft, these sections do not apply 

to the operation of sUAS. 

Page 17 of 33 
14 CFR § 91.409 (a)(1) and (2) 

§91.409 Inspections. 

(a) Except as provided in paragraph (c) of this section, no person may operate an aircraft 

unless, within the preceding 12 calendar months, it has had-

(1) An annual inspection in accordance with part 43 of this chapter and has been 

approved for return to service by a P.erson authorized by §43.7 of this chapter; 

or 

(2) An inspection for the issuance of an airworthiness certificate in accordance 

with part 21 of this chapter. 

No inspection performed under paragraph (b) of this section may be substituted for any 

inspection required by this paragraph unless it is performed by a person authorized to 

perform annual inspections and is entered as an "annual" inspection in the required 

maintenance records. · 

Relief from 14 CFR § 91.409 (a}(1} and (2} is sought because: 

1) Given that these sections and Part 43 apply to Certificated Aircraft, these sections do not apply 

to the operation of sUAS. 

2) Maintenance and preventative maintenance will be performed in accordance with the sUAS 

manufacturers (DJI) operation and maintenance instructions. 

The FAA has previously issued an exemption to this rule [14 CFR § 91.409 (a)(1) and (2)) in 

Exemption No.: 11188 (State Farm Mutual Automobile Insurance Company), Exemption No.: 11274 

(USAA Insurance), Exemption No.: 11293 (Erie Insurance Company), Exemption No.: 11494 (The 

Travelers Companies), Exemption No.: 11465 (Rimkus Consulting Group) and in Exemption No. 11062. 

14 CFR § 91.417 (a) and (b) 

§91.417 Maintenance records. 

(a) Except for work performed in accordance with §§91.411 and 91.413, each registered owner 

or operator shall keep the following records for the periods specified in paragraph (b) of this 

section: 

(1) Records of the maintenance, preventive maintenance, and alteration and records of 

the 100-hour, annual, progressive, and other required or approved inspections, as 

appropriate, for each aircraft (including the airframe) and each engine, propeller, rotor, 

and appliance of an aircraft. The records must includePage 18 of 33 
each rotor. 

(ii) The current status of life-limited parts of each airframe, engine, propeller, 

rotor, and appliance. 

(iii) The time since last overhaul of all items installed on the aircraft which are 

required to be overhauled on a specified time basis. 

(iv) The current inspection status of the aircraft, including the time since the last 

inspection required by the inspection program under which the aircraft and its 

appliances are maintained. 

(v) The current status of applicable airworthiness directives (AD) and safety 

directives including, for each, the method of compliance, the AD or safety 

directive number and revision date. If the AD or safety directive involves 

recurring action, the time and date when the next action is required. 

(vi) Copies of the forms prescribed by §43.9(d) of this chapter for each major 

alteration to the airframe and currently installed engines, rotors, propellers, and 

appliances. 

(b) The owner or operator shall retain the following records for the periods prescribed: 

(1) The records specified in paragra.ph (a)(1) of this section shall be retained until the 

work is repeated or superseded by other work or for 1 year after the work is performed. 

(2) The records specified in paragraph (a)(2) of this section shall be retained and 

transferred with the aircraft at the time the aircraft is sold. 

(3) A list of defects furnished to a registered owner or operator under §43.11 of this 

chapter shall be retained until the defects are repaired and the aircraft is approved for 

return to service. 

Relief from 14 CFR § 91.417 (a) and (b) is sought because: 

1) Given that these sections and Part 43 apply to Certificated Aircraft, these sections do not 

apply to the operation of sUAS. 

2) Sedgwick sUAS Maintenance/Corrective Action Documentation procedures are described in 

detail in section "sUAS Maintenance". 

The FAA has previously issued an exemption to this rule [14 CFR § 91.417 (a) and (b)] in Exemption No.: 

11188 (State Farm Mutual Automobile Insurance Company), Exemption No.: 11274 (USAA Insurance), 

Exemption No.: 11293 (Erie Insurance Company), Exemption No.: 11494 (The Travelers Companies), 

Exemption No.: 11465 (Rimkus Consulting Group) and in Exemption No. 11062. 

Page 19 of 33 
Technology advances- Time passes. With today's technology we have the capability to mount a 

lightweight still or video camera in a remotely controlled aircraft and monitor this video feed in realtime during flight. This ability to capture video and still images is the foundation for commercial sUAS 

operation today. 

With the technology available today the safety of a sUAS has been increased dramatically. On today's 

sUAS there is an intelligent Flight Control System coupled with built-in GPS providing accurate GPS 

position information. 

Telemetry provides real-time data to the Flight Operator (Pilot) with altitude (AGL), flight speed and 

distance from the Flight Operator (Pilot). The Flight Operator (Pilot) is also provided in real-time the 

available remaining battery power for flight and the number of GPS satellites in view. A "radar style 

display" provides real-time location and heading relative to the Flight Operator (Pilot). 

The Flight Operator (Pilot) is no longer estimating his/her altitude, speed, distance and heading or 

available flight power. He/she views these critical flight parameters live and in real-time. The intelligent 

Flight Control System onboard the sUAS is programmed via software to limit the flight altitude to 400 

feet AGL. There will be no inadvertent flight above the restricted operating altitude. 

The intelligent Flight Control System onboard the sUAS is programmed via software to prevent motor 

start within 5 nautical miles of an airport or in restricted or in prohibited airspace. This prevents 

inadvertent flight within 5 nautical miles of an airport or otherwise restricted airspace. 

The intelligent Flight Control System coupled with GPS position information provides the ability for the 

Flight Operator (Pilot) to permit the sUAS to auto-hoover in position with compensation for wind drift. 

The intelligent Flight Control System coup!ed with GPS position information provides the ability for the. 

Flight Operator (Pilot) to command the sUAS to automatically return to its point of departure. 

The sUAS will return to its point of departure automatically in the event of a loss of RF Control from the 

Flight Operator (Pilot). 

Page 20 of 33 
DJI Phantom 2 Vision+ 

1) The DJI Phantom 2 Vision+ is a small, lightweight multi-rotor battery powered aircraft. It does 

not carry or contain on board any flammable fuel, explosives or weapons systems. 

2) Make (Manufacturer): DJI 

a. DJI is a world leader in innovation and manufacturing of sUAS. DJI has a well-known 

commitment for creating safe, easy to operate sUAS. 

3-) Model: Phantom 2 Vision+ 

4) Type: Rotorcraft (multi-rotor I quad-rotor) 

5) Specifications: 

a. Size: 14 inches (diagonal- motor to motor) 

b. Maximum Weight (gross maximum weight including payload): 2.9 lbs. 

c. Maximum Horizontal Speed 29 Knots: (15 m/s) 

d. Maximum flight time:25 minutes 

e. RF Control range: 2,600 feet 

6) Airframe 

f. Quad-Rotor Electric Propulsion System 

g. Safety Rotor Guards 

h. Power Source (Removable/Rechargeable Battery System) 

i. Brilliant Red/Green LED indicators beneath the aircraft: 

i. To differentiate aircraft front/rear 

ii. To alert the operator of loss of GPS signal 

7) DJI Naza-M V2 Intelligent Flight Control System 

8) GPS 

9) Digital Compass 

io) 5.8 GHz (flight controller) 

11) 2.4 GHz (video and data communication) 

12) All RF components are FCC certified. 

13) Digital Camera and Camera Gimbal 

Page 21 of 33 
a. Display real-time Altitude (AGL), 

b. Display real-time Flight Speed and Distance from the Flight Operator (Pilot). 

c. Display real -time number of GPS satellites in view 

d. Display real -time available remaining battery power for flight. 

i. Audible and visual alarms alert the operator on the operator display when 

battery level is reduced to below 28%. 

4) When the battery level is reduced to below 15% the DJI Phantom 2 Vision+ will begin an 

automatic descent and landing. Upon landing the DJI Phantom 2 Vision+ motors will stop. The 

DJI Phantom 2 Vision+ will not crash upon inadvertent exhaustion of its power source. 

5) A "radar style display" provides real-time location and heading relative to the Flight Operator 

(Pilot). 

6) The intelligent Flight Control System coupled with the GPS position information onboard the DJI 

Phantom 2 Vision+ provides the ability for the Flight Operator (Pilot) to permit the sUAS to autohoover in position with compensation for wind and drift. 

7) The intelligent Flight Control System coupled with the GPS position information onboard the DJI 

Phantom 2 Vision+ provides the ability for the Fl_ight Operator (Pilot) to command the sUAS to 

automatically return to its point of departure. 

8) The DJI Phantom 2 Vision+ will return to its point of departure, land and shut down the motors 

automatically in the event of a loss of RF Control from the Flight Operator (Pilot). Loss of signal 

will be displayed on the Flight Operators (Pilot) display. 

9) The DJI Phantom 2 Vision+ is programmed via software to not permit operation above 400 feet 

AGL. This prevents inadvertent flight above the 400 feet AGL ceiling mandated by the FAA. This 

software can further be modified to set limit to 200 feet AGL. 

10) The DJI Phantom 2 Vision+ is programmed via software to prevent motor start within 5 nautical 

miles of an airport or in restricted or in prohibited airspace. This prevents inadvertent flight 

within 5 nautical miles of an airport or otherwise restricted airspace. 

11) These highly advanced capabilities insure that the DJI Phantom 2 Vision+ will not create a hazard 

to the public and can be safely operated in the National Airspace System (NAS) with an 

equivalent level of safety as a certified manned aircraft. 

Page 22 of 33 
sUAS will not carry passengers or cargo for hire. Thus a Flight Operations Program Supervisor with a FAA 

Private Pilot Certificate will provide the equivalent and required level of safety to supervise operations 

of sUAS as a Flight Operator (Pilot) with a FAA Commercial Pilot Certificate. 

These enhanced airmanship skills are not utilized in the flight of the sUAS thus a FAA Certificated Private 

Pilot with sUAS flight training will provide an equivalent level of safety. In the granting of exemption 

#11062 to Astraeus Aerial the FAA determined that a PIC with a FAA Private Pilot Certificate operating 

the sUAS would not adversely affect operations in the NAS or present a hazard to persons or property 

on the ground. In similar fashion to Astraeus Aerial operations, Sedgwick operations are conducted over 

private property or over controlled access property and with the permission ofthe property 

owner/controller or authorized representative. 

Third Class Medical Certificate 

A Third Class Medical Certificate provides an e1:1uivalent level of safety as a FAA Second Class Medical 

Certificate given the level of safety required for sUAS flight operations. 

A Third Class Medical Certificate provides an equivalent level of safety as does a FAA Second Class 

Medical Certificate given: 

1) There are no persons (crew or passengers) or cargo onboard the sUAS. 

2) The sUAS ability to "auto hoover" and "auto return home" at the touch of a button. 

3) In event of incapacitation of the Flight Operator (Pilot) the sUAS will automatically begin a 

descent and landing when the battery level is reduced to below 15%. 

Sedgwick sUAS Flight Operator (Pilot) will hold a current Third Class Medical Certificate. 

Flight Operator (Pilot) Requirements: 

1) Flight Operator (Pilot) will be supervised by the Flight Operations Program Supervisor 

(Supervisor) and will receive and document training type and training hours as required per 

Training Table Requirements. 

2) Flight Operators (Pilot) Flight Experience 

a)AII Flight Operators (Pilots) will receive Flight Training from a third party vendor as 

outlined in section "Flight Operator (Pilot) Training". 

b) Flight Operators (Pilot) must have accumulated and logged a minimum of 20 flight cycles 

and 20 flight hours as sUAS pilot. 

c) At least 10 hours ofthis time must be in a similar type of sUAS. 

3) The Flight Operator (Pilot) is NOT required to possess a FAA Pilot License or a FAA Medical 

Certificate. 

Page 23 of 33 
sUAS Operating Parameters 

sUAS Requirements for Flight: 

1) sUAS operator must have continuously available telemetry from the sUAS including: 

a. Display of sUAS distance from the operator. 

b. Display of sUAS altitude from the operator. 

c. Display of sUAS remaining battery life. 

2) sUAS may not be operated with less than 25% useful battery life. 

3) sUAS may not carry any flammable fuel, pyrotechnic devices or weapon systems 

onboard. 

4) sUAS may not carry any device which propels a projectile or drops any object that 

creates a hazard to persons or property. 

sUAS Documentation Requirements 

Due to the sUAS size and weight limitations and the fact that the sUAS does not contain 

an operator, these documents will be with the Flight Operator (Pilot) during all flight 

operations. 

1) Flight Operators (Pilot) must have the following manuals and documents for flight. 

a) FAA Exemption 

b) DJI Phantom User's Manual 

c) OJI Phantom Pilot Training Guide 

sUAS Pre-Flight Requirem~nts 

Pre-flight operations are critical to safe flight. The Flight Operator (Pilot) is responsible 

for completion of all pre-flight inspections and operations. 

1) Pre-Flight Inspection 

a) Batteries used on flight. 

i) These batteries include, but are not limited to the sUAS 

primary flight battery, sUAS remote control battery, First Person 

View (FPV) range extender and Flight Operator (Pilot) FPV 

display/control device. 

ii) Verify sufficient charge for the flight to be flown 

iii) Visual inspection to insure that the batteries are not 

damaged, swollen or corroded. 

b) sUAS Propellers 

i) Verify smooth mechanical rotation 

ii) Visual inspection of all propellers for mechanical defects 

c) sUAS Mechanical Visual inspection of sUAS for defects that would 

affect the safe operation of flight. 

i) Rotor guards 

Page 24 of 33 
2) Power Up 

a) Verify that 51 and 52 on the remote control are in the "UP" position. 

b) Power on the equipment: 

i) Flight Operator (Pilot) FPV display/control 

ii) Range Extender 

iii) Remote Control 

iv) Phantom Vision 2+ 

c) Calibrate the Phantom compass in accordance with D~l Phantom 

Operational Manual 

d) Verify acquisition of GPS signal lock 

e) Observe all devices for abnormal behavior 

3) DJI Vision Application 

a) Verify FPV display/control in connected to the Phantom 

b) Verify Wi-Fi signal strength 

c) Initiate the DJI Vision application on the FPV display/control 

d) Verify FPV camera is operational · 

Pre-Flight Operations Complete- Phantom is ready for flight 

sUAS Flight Requirements 

All Sedgwick sUAS flights are performed within a small geographical area defined by line-of-sight 

of the Flight Operator (Pilot) or Visual Observer (VO) and with a maximum flight altitude of 200 

feet Above Ground Level (AGL). 

All Sedgwick sUAS flights operate over private or controlled property and with the permission of 

the property owner: 

1) The Flight Operator (Pilot) is has final authority for safety of flight. 

2) A pre-flight briefing will be performed before every flight by the Flight Operator 

(Pilot) with all personal involved in planned sUAS flight operations. This briefing will 

include at a minimum: 

a) Safety 

b) Emergency Procedures 

c) Planned Operations 

3) A pre-flight safety inspection will be performed before every flight segment. 

4) sUAS operations will always utilize a Visual Observer (VO) 

5) The Flight Operator (Pilot) and Visual Observer (VO) must maintain verbal 

communications at all times. 

6) sUAS Flight Operator (Pilot) or Visual Observer (VO) must maintain visual line of sight 

and visual contact with the sUAS at all times. 

Page 25 of 33 
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sU

S. 

8) sUAS may not carry any flammable fuel, pyrotechnic devices or weapon systems 

on board. 

9) sUAS may not carry any device which propels a projectile or drops any object that 

creates a hazard to persons or property. 

10) sUAS Flight 

a) sUAS may not be flown in a careless or reckless manner. 

b) sUAS may not be flown in areas where flight of sUAS is prohibited. 

c) sUAS will yield the right-of-way to all manned aircra~. 

11) Flight Restrictions 

a) All Sedgwick sUAS flights will operate in a tightly controlled area over private 

or controlled property with permission of the property owner. 

b) sUAS may not operate in Class A airspace. 

c) Maximum sUAS operating altitude of 200 feet above ground level. 

d) sUAS may not be flown at an airspeed exceeding 29 Knots (15 m/s). 

e) Maximum sUAS flight distance of 2,600 feet from the sUAS operator. 

f) sUAS operations require a minimum visibility of 3 sta.tute miles. 

g) sUAS must operate no closer than 500 feet below or 2,000 feet horizontally 

from any clouds. 

h) sUAS may NOT be flown at night. 

i) sUAS Flight Operator (Pilot) may not operate the sUAS from any moving 

vehicle. 

i) Exception: sUAS operation from a boat that is located at least of~ 

mile from shore is permitted. · 

j) sUAS flight will be terminated when remaining battery falls to 25% capacity. 

12) Operation in the Vicinity of Airports 

a) An airport as is designated on current FAA Aeronautical Chart. 

b) sUAS operation within a 5 mile radius of an airport is prohibited. 

13) Flight Restrictions/Clearance from Non-Participating Persons 

a) Flight Operations must be conducted at least 500 feet from any and all 

nonparticipating persons. 

i) Flight operations with clearance of less than 500 feet are permitted if 

barriers or structures are present that sufficiently protect nonparticipating persons from debris in the event of an accident. 

ii) If during flight a situation arises where non-participating persons 

leave such protection the sUAS flight must be terminated immediately. 

b) Due to their small size, light weight (less than 6 lbs.), the fact that they 

contain rotor guards to protect objects in the event of impact, the fact that no 

flammable fuels or pyrotechnics are onboard: 

Page 26 of 33 
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Any incident or accident that inflicts serious injury or death up a person or causes property damage in 

excess of $25,000 must be reported to the local FAA Flight Safety District Office (FSDO) within 72 hours of the occurrence. 

sUAS Maintenance 

Proper inspection and maintenance is critical to safe sUAS operation. 

Preventative Maintenance 

Maintenance, Preventative Maintenance and Inspections will be performed in accordance with 

DJI maintenance and inspection recommendations contained in the latest DJI Manual. 

Maintenance/Corrective Action Documentation 

Each sUAS will have an Aircraft Maintenance Record. Entered.into this Aircraft Maintenance 

Record will be: 

1) sUAS Discrepancies 

2) Action taken to correct these discrepancies. 

3) sUAS Inspections Performed 

4) sUAS Maintenance Performed 

Corrective actions and inspections documented in the Aircraft Maintenance Record will include 

at a minimum the following information: 

1) Date 

2) Discrepancy or corrective action taken 

3) Part(s) replaced 

4) Person performing the work 

a) Person performing the work must have documented completion of Sedgwick 

required training. 

Actions and Records entered into the sUAS Aircraft Maintenance Record will be maintained for 

(2) two years. 

Page 27 of 33 
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The majority of the training provided by this organization will use on-the-job {OTJ) methodology. 

Flight Operator (Pilot) Training 

All Flight Operators {Pilots) will receive Flight Training from a third party vendor (specializing in 

UAS). Topics covered during this training will include, but is not limited to: 

• National Airspace Regulations & Util.ization 

• Communications with Control Tower 

• Basic Flight Operations of Multi-Rotor UAS 

• Emergency and Mitigation Operations 

• Instruction on Pre and Post Flight Safety Checks 

• Standard sUAS Equipment Maintenance 

• Flight Restrictions 

• sUAS Technology 

Flight Operator {Pilot) will receive and document training type and training hours as required 

per Training Table Requirements. 

1) Flight Operators {Pilot) Flight Experience 

a) Flight Operators {Pilot) must have accumulated and logged a minimum of 20 

flight cycles and 20 flight hours as sUAS pilot. 

i) At least 10 hours of this time must be in a similar type of sUAS. 

Visual Observer (VO) Training 

Visual Observer {VO) will receive and document traioing type and training hours as required per 

Training Table Requirements. 

Maintenance Training 

Maintenance Personnel will receive and document training type and training hours as required 

per Training Table Requirements. 

Page 28 of 33 
4) Academy of Model Aeronautics (AMA) Safety Code 

5) DJI Phantom Pilot Training Guide 

6) DJI Phantom User's Manual 

7) DJI Phantom Guide 

Training Requirements Table 

Flight Operator Visual Observer 

(Pilot) (VO) 

Training Type Number of Hours training required 

This is total hours of training required 

Initial Ground 10 5 

Initial Flight 5 N/A 

Flight Operator (Pilot) must meet flight experience qualifications. These are different from the 

initial Flight Training requirements. 

Annual Recurrent Ground 5 2 

Annual Recurrent Flight 5 N/A 

Initial Maintenance 2 2 

Annual Recurrent Maintenance 1 1 

Training Requirements (Yes/No) 

sUAS Technology Yes Yes 

Maintenance Yes Yes 

Safety Yes Yes 

FAA Regulations Yes Yes 

National Airspace Regulations & Utilization Yes Yes 

Documentation Requirements for Flight Yes Yes 

Flight Crew Requirements for Flight Yes Yes 

Weather Requirements for Flight Yes Yes 

Crew Duties and Responsibilities Yes Yes 

Flight Restrictions Yes Yes 

Flight Training Yes No 

Accident/Incident Reporting Yes No 

Page 29 of 33 
c) GPS 

d) LiPo Batteries 

e) FPV Technology 

f) Camera/Gimbal 

g) FPV Control-Display 

2) Maintenance 

a) Safety 

b) Reference Material for Maintenance 

c) Documentation of Maintenance Actions 

3) Safety 

a) How not to operate in a careless or reckless manner. 

b) Clearance from personnel not directly involved with the flight of the sUAS. 

c) Model Aeronautics National Model Aircraft Safety Code 

4) FAA Regulations 

a) Section 333 Exemption- Limitations and Requirements. 

b) AIM- FAR 

c) sUAS Regulations 

d) Hobby & Recreation 

e) Commercial Operations 

5) National Airspace Regulations & Utilization 

a) Detailed examination ofthe United States National Air Space system 

b) VFR Sectional Chart 

6) Documentation Requir~ments for Flight 

7) Flight Crew Requirements for Flight 

a) Flight Operator (Pilot) 

b) Visual Operator (VO) 

c) Flight Dispatcher 

d) sUAS Requirements for Flight 

8) Weather Requirements for Flight 

9) Crew Duties and Responsibilities 

a) Flight Operator (Pilot) 

b) Visual Observer (VO) 

10) Flight Restrictions 

a) Flight restrictions/requirements imposed by Section 333 Exemption 

a) National Air Space limitations for the use of sUAS. 

b) Operation in the vicinity of airports 

c) Line-of-Sight 

i) What does line-of-sight mean 

ii) Visual line of sight requires the unaided (corrective lenses and /or 

sunglasses excepted) contact between a pilot in command and an 

unmanned aircraft sufficient to maintain safe operational control of the 

Page 30 of 33 
) 

g 

e) Use of FPV and flight mission equipment 

f) Emergency Procedures 

g) Successful demonstration of all flight maneuvers in the DJI Phantom Pilot 

Training Guide. 

12) Accident/Incident Reporting 

For the Good of the Public 

Equivalent Level of Safety 

small Unmanned Aircraft System (sUAS) operated by Sedgwick provide an increased level of 

safety vs. certified manned aircraft because of their small size, slow airspeed, light weight, 

operator license requirements, intelligent sUAS systems and operational parameters required. 

A low flying aircraft or a low altitude helicopter (operating in strict compliance with existing FAA 

regulations) hovering and circling over a small confined area creates an inherent safety risk. 

This risk can be minimized, but cannot be eliminated. Manned flight involves hazards to life and 

property. 

In the event of an accident or incident the damage caused by a small lightweight sUAS is 

considerably less than the damage caused by much large,r and heavier manned aircraft. The risk 

of injury or death to people or persons is significantly lower with the use of a sUAS because of 

the small size, lightweight and slow airspeed of the sUAS. 

Certified and manned aircraft are significantly larger and more complex than simple, small 

Unmanned Aircraft System (sUAS). This simplicity leads to a reduced risk of mechanical failure. 

sUAS operated by Sedgwick carry no flammable fuel, no weapons systems or combustible 

materials onboard. The risk of fire is virtually eliminated. Manned aircraft are at a constant risk 

of in-flight fire or fire in the event of an incident or accident. 

When operated by a properly trained and qualified flight crew [Flight Operator (pilot) and Visual 

Observer (VO)], within approved operating parameters and an intelligent flight control system 

the sUAS is safer than a certified aircraft (for the type of operations Sedgwick is requesting this 

exemption for) due to its small size, lightweight and slow flight speed. 

sUAS operated by Sedgwick within the operating parameters outlined herein provide an 

equivalent level of safety as a certified manned aircraft. 

Page 31 of 33 
Sedgwick takes every precaution to keep its forensic investigators, engineers, and claim 

adjusters safe; however, roof inspections conducted by human beings carries with it certain 

risks. Currently, Sedgwick's forensic experts and claims adjusters need to physically climb onto 

the roof using ladders and other safety gear to conduct inspections. Sometimes, a two 

story/steep team or ladder assist is used, requiring two forensic experts or claims adjusters and 

special safety harnesses. The dangers of inspecting any roof include losing one's footing, having 

a ladder slip, and being blown off a roof from wind shear. A recent news article noted that 

fatalities rates among roofers are the highest in the construction trades2• In addition to safety 

concerns, inspecting a roof by physically climbing on it has the potential to damage the roof. 

Using sUAS for roof inspections avoids all of these risks. By utilizing sUAS, Sedgwick 's forensic 

experts and claims adjusters will be able to reduce their exposure to hazards and rapidly obtain 

accurate assessments of the roof while remaining safety on the ground. Faster roof damage 

assessments will result in faster claims processing for our clients and repairs for affected policy 

holders. 

In addition, as described in more detail below, operation will not create a hazard to aviation or 

the public. Flights will be conducted under 200 feet AGL-avoiding interference with users of the 

national airspace system. Operation will also not create a hazard to the public as Sedgwick will 

only operate the sUAS only over private property, with the owner's consent. Finally, operation 

will not pose a threat to national security. The sUAS poses no credible threat to national security 

due to its size, speed, of operation, location of operation, lack of explosive materials or 

flammable jet fuels, and inability to carry a sub~tantial external load. 

Granting this requested exemption will be in the public interest because of: 

1) The increased level of safety that is afforded by the use of Sedgwick sUAS vs. the use 

of a certified manned aircraft or a certified manned helicopter. 

2) Because of the economic relief that it will provide to Sedgwick and its clients. 

3) Because of the safety benefit it will provide to Sedgwick's employees. 

4) Because of the reduction in the number of aircraft in the NAS. 

5) Because of the reduction in the level of aircraft noise for persons on the ground. 

Granting this Section 333 exemption request for Sedgwick for commercial operation of sUAS 

within the operating parameters outlined herein is in the public interest. 

2 Alexandra Berzon and Kris Hudson, Fight Erupts Over Protecting Rooftop Workers, Wall Street Journal, 

Sept. 28, 2014 available at http:/ /online.wsj.com/articles/builders-osha-square-off-on-rooftop-safety-1411947843. 

Page 32 of 33 
y 

sUAS do not pose a risk to national security because of: 

1) Due to their small size (less than 6 Lbs.) 

2) Due the tightly controlled area of sUAS operation. 

a. All sUAS flights operate in a tightly controlled area over private or controlled 

property with permission of the property owner. 

3) sUAS carry no flammable fuel onboard. 

4) sUAS carry no weapon systems on board. 

5) sUAS carry no combustible materials onboard. 

sUAS operated by Sedgwick within the operating parameters outlined herein present no risk to 

national security. 

Page 33 of 33 
Sedgwick Claims Management Services, Inc. 

And its affiliate operating companies, including but not limited to Unified 

Investigations & Sciences, Inc., Unified Forensics, PLLC, VeriCiaim, Inc., Cramer, 

Johnson, Wiggins & Associates, Inc. (collectively "Sedgwick") 

Unmanned Aerial Surveillance Procedures 

June 1, 2015 

Version 1.0 

Sedgwick_Unmanned Aerial Surveillance Procedures-v.l.O 1 
investigations, to also include claims management and adjusting for property, liability, casualty 

and workers' compensation, so long as such operations are conducted within and under the 

conditions outlined herein. The operation of the UAS would facilitate obtaining up-close and 

overall images of localized damage to perform an in-depth analysis of the images to determine 

the nature and extent of damage to elevated levels in structures and the roof surface without 

placing fire investigators or engineers at risk. Sedgwick's fire investigators, engineers and 

. claims adjusters will be able to more thoroughly understand the loss scenario by having a birdseye view of the entire scene. Sedgwick Claims Management Services, Inc. and its affiliate 

operating companies have a mission to increase the quality of life and economic well-being of 

our employees, customers, vendors and investors. In advancing this vision and the goal of 

providing the best service possible, Sedgwick has committed to supporting innovation that 

improves the lives and safety of its employees and its customers. This commitment in 

·championing innovation to improve lives and safety has helped Sedgwick create a vision of 

becoming the world leader in delivering trusted, quality solutions through forensic services. By 

exploring the ability to use UAS, Sedgwick has the opportunity to further champion innovation 

in order to benefit the wellbeing of its employees and clients. 

Sedgwick_ Unmanned Aerial Surveillance Procedures-v.l.O 2 
described more fully below, the requested exemption would permit the operation of small UAS 

under controlled conditions in airspace that is 1) limited, 2) predetermined, and 3) controlled as to 

access. Operations will be limited to the loss site assigned by the client and always occur within the 

line of sight of the UAS operator. The property owner will be notified in advance of the date and 

time for inspection. The customer's privacy and their neighbors' privacy will be fully protected. 

Sedgwick's use of UAS for claims investigations does not create a hazard to users of the national 

airspace or the public or pose a threat to national security. 

Use of UAS will improve safety and efficiency for Sedgwick's fire investigators, engineering staff,and 

claims adjusters. Currently, fire investigators, engineers and claims adjusters cannot see the loss 

scene from a birds-eye view. By utilizing UAS, the fire investigators will be able to reduce their 

exposure to hazards and obtain accurate assessments of the roof damage and fire spread while 

remaining safely on the ground. 

B. Public Interest Benefits of Permitting Use of UAS for Fire Investigations/ Engineering 

Assessments 

Sedgwick's use of UAS for fire investigations, engineering assessments and claims investigations is in 

the public interest. While Sedgwick takes every precaution to keep its Engineers and investigators 

safe, fire investigations and engineering assessments conducted by human beings carries with it 

certain risks. Currently, Sedgwick employees need to physically climb onto the roof using ladders 

and other safety gear in order to inspect and as!?ess damages defects, fire patterns and fire spread. 

The dangers of inspecting any roof include losing one's footing, having a ladder slip, and being 

blown off a roof from wind shear. In addition to safety concerns, fire investigators are sometimes 

unable to inspect a roof that has been subjected to fire damage for it is structurally unsafe and 

physically climbing on it has the potential to sev~rely injure a fire investigator. Using UAS as a tool 

for fire investigations avoids all of these risks. By utilizing UAS, Sedgwick's staff will be able to 

reduce their exposure to hazards and rapidly obtain accurate assessments of the roof while 

remaining safety on the ground. 

In addition, as described in more detail below, operation will not create a hazard to aviation or the 

public. Flights will be conducted under 200 feet AGL---avoiding interference with users of the 

national airspace system. Operation will also not create a hazard to the public as Sedgwick will only 

operate the UAS only over private property with the owner's consent. Finally, operation will not 

pose a threat to national security. The UAS poses no credible threat to national security due to its 

size, speed of operation, location of operation, lack of explosive materials, or flammable jet fuels, 

and inability to carry an external load. 

Sedgwick_ Unmanned Aerial Surveillance Procedures-v.l.O 3 
landing, and GPS waypoint navigation. Specifications include: 

• Length x Width: 23.6" x 23.6" 

• Height : 13. 7" - 21.6" tall 

• Weight : 2.64 lbs 

The DJI Phantom is geo-fenced to a maximum ceiling of 200' AGL and no flights are allowed 

within 5 miles of a non-towered airport. It has numerous flight programming capabilities, and a 

flight termination link available to the operator to prevent a "fly away," and safe abort 

procedures. If the UAS loses communications or its GPS signal, the UAS will return to a predetermined location and land or be recovered. The UAS will have markings 

identifying the serial number and or identification (N-number) markings as large as practicable. 

Further, Unified's UAS operation will comply with all manufacturer Safety Bulletins. Any 

UAS to be used will weigh less than 55 pounds and would be specifically authorized by the 

FAA. UAS operations will occur only during daytime. 

II. OPERATING PARAMETERS 

Sedgwick will operate the UAS under certain parameters and limitations as outlined below: 

These limitations provide for at least an equivalent 'or even higher level of safety to operations 

under the current regulatory structure because the proposed operations represent a safety · 

enhancement to the already safe operations conducted with conventional aircraft. 

A. UAS Pilot and Observer 

1. UAS operations will be conduCted by, at minimum, pilots having completed a training· 

course both in-house at Unified, and at a third party UAS training facility. 

2. All UAS operations must utilize a visual observer {"VO"). 

3. The pilot-in-command ("PIC") and VO must be able to communicate verbally at all times. 

4. The PIC will be wearing a safety vest that identifies him or her as the pilot. 

5. Prior to operations, the pilot must have accumulated and logged a minimum of 200 

flight cycles, or more as required by the FAA, and 25 hours of total time as a UAS 

rotorcraft pilot. The pilot must also have accumulated and logged prior to operations at 

Sedgwick_Unmanned Aerial Surveillance Procedures-v.l.O 4 
must operate the UAS with appropriate distance from nonparticipants in 

accordance with 14 C.F.R. § 91.119. 

6. Sedgwick will rely on the UAS vendor(s) or qualified third party training facilities to 

provide a pilot qualification program, including a training program incorporating proper 

aircraft operations and safety standards. 

a. Prior to any flight operations the PIC and VO must have successfully 

completed the vendor training program and qualification process·and the 

Unified training process, as outlined in the Training Syllabus. 

b. A record of completion of this qualification process must be documented and 

made available to the Administrator (FAA) upon request. 

7. Sedgwick will require all pilots conducting UAS operations to provide proof of 

completion of the applicable vendor or training facility's training program. 

8. Aircraft will not carry pilots or passengers, and aircraft will not carry explosive materials 

or flammable liquid fuels. 

9. UAS must be operated within visual line of sight of the pilot at all times. 

10. UAS may not be flown at ground speeds exceeding 50 knots. 

11. Flights will be operated at an altitude of no more than 200 feet above ground level. 

12. Each UAS operation will be completed within 60 minutes flight time or with 25% battery 

power remaining, whichever occurs first. At 30% battery the UAS will enter a return and 

land sequence; at 20% it will land immediately. 

13. UAS will not be operated over any person (other than participating Unified personnel) at 

an altitude that is hazardous to persons or property on the surface in the event of a UAS 

failure or emergency. 

a. Distance from participating persons will be no less than 25 feet. 

b. Operations will be conducted as far as practicable from nonparticipating 

persons. 

Sedgwick_Unmanned Aerial Surveillance Procedures-v.l.O 5 
16. Operations will be limited to the property of consenting clients of the insurance carriers 

that Sedgwick is working for. 

17. Sedgwick will make every effort to notify surrounding persons of the UAS operation by 

personal contact and signage before operations begin. Signs will be approximately 18" x 

24" in size and will be placed in locations that will be visible from adjacent roadways at 

least 5 minutes prior to UAS operations. An area will be marked off as the UAS "landing 

zone." signage notifying the public that UAS operation is in progress·shall remain in 

place once UAS flight operations begin and until they cease for the day. 

18. Before conducting operations, the radio frequency spectrum used for operation and 

control of the UAS will comply with the FCC or other appropriate government oversight 

agency requirements. 

19. The UAS pilot will establish a working relationship with a representative at the local 

Flight Standards District Office ("FSDO") with which to periodically review safety 

procedures and other operations to further enhance safety. Under normal 

circumstances, the operator will submit a written Plan of Activities to the local FSDO at 

least 48 hours prior to conducting operations. In an emergency situation, the operator 

will submit a written Plan of Activities 24 hours prior to conducting operations, unless 

sooner authorized by the FSDO. The Plan of Activities will include: . 

a) Dates and times for all flights; 

b) Name and phone number of the operator for the UAS and for the 

c) person responsible for on-site operations; 

d) Make, model, and serial or N-number of UAS; 

e) Name and certificate number of pilot(s); 

f) Signature of exemption holder or representative; 

g) Description of flight activity, including maps/diagrams of area 

h) over which operations are occurring and essential altitudes. 

20. The documents required under 14 C.F.R. § 91.9 must be available to the PIC at the 

Ground Control Station of the UAS any time the aircraft is operating. These documents 

must be made available to the Administrator or any law enforcement official upon 

request. 

Sedgwick_ Unmanned Aerial Surveillance Procedures-v.l.O 6 
23. UAS operations may not be conducted during night, as defined in 14 C.F.R. § 1.1. All 

operations must be conducted under visual meteorological conditions (VMC). Flights 

under special visual flight rules (SVFR) are not authorized. 

24. The UAS may not be operated by the PIC from any moving device or vehicle. 

25. The ·UAS may not be operated less than 500 feet below or less than 2,000 feet 

horizontally from a cloud or when visibility is less than 3 statute miles from the PIC. 

26. The UAS may not operate in Class B, C, or D airspace without approval from the FAA. 

The UAS may not operate within 5 nautical miles of the geographic center of a nontowered airport as denoted on a current FAA published aeronautical chart unless an 

agreement with that airport's management is obtained, and the operation is conducted 

in accordance with a NOT AM as required by the Operator's .COA. The letter of 

agreement with the airport management should be made available to the Administrator 

upon request. 

27. Altitude information will be provided to the UAS pilot via a digitally encoded telemetric 

data feed, which downlinks from the aircraft to a ground-based on-screen display. The 

UAS·may have a GPS altitude readout. Prior to each flight, a· zero altitude initiation point 

will be established and confirmed for accuracy by the PIC. 

28. Any incident, accident, or flight operation that transgresses the lateral or vertical 

boundaries of the operational area as defined by the applicable COA must be reported 

to the FAA's UAS Integration Office (AFS-80) within 24 hours. Accidents must be 

reported to the National Transportation Safety Board (NTSB) per instructions contained 

on the NTSB Web site: www.ntsb.gov. Further flight operations may not be conducted 

until the incident, accident, or transgression is reviewed by AFS-80 and authorization to 

resume operations is provided. 

Sedgwick_ Unmanned Aerial Surveillance Procedures-v.l.O 7 
in the Masterfile and stored electronically on the NAS at the Service center. 

5. All digital images and videos shall be of the loss site involved only, and the operator 

should make every reasonable effort to avoid capturing images of other persons or 

property unrelated to the loss to avoid invasion of privacy issues. 

C. Pre-Flight Inspections and Maintenance 

1. Prior to each flight, the pilot will inspect UAS to ensure it is in condition for safe flight. If 

the inspection reveals a discrepancy, aircraft will be prohibited from operating until the 

necessary maintenance has been performed and the UAS is found to be in a condition 

for safe flight . 

. 2. All maintenance and alterations will be properly documented in the aircraft records. 

3. Any UAS that undergoes maintenance or alterations that affect the UAS operation or 

flight characteristics will undergo a functional flight test. 

4. Sedgwick will institute a rigorous maintenance/ inspection program to ensure 

airworthiness of UAS. Operator will follow the manufacturer's UAS aircraft/component, 

maintenance, overhaul, replacement, inspection, a'nd life limit requirements for the 

following: 

a) Actuators I Servos; 

b) Transmission (single rotor); 

c) Powerplant (motors); 

d) Propellers; 

e) Electronic speed controller; 

f) Batteries; 

g) Mechanical dynamic components (single rotor); 

h) Remote command and control; 

i) Ground control station (if used); and 

j) Any other components as determined by the operator. 

5. Operator will develop procedures to document and maintain a record of the UAS 

maintenance, preventative maintenance, alterations, status of replacement/overhaul 

component parts, and the total time in service of the UAS. 

Sedgwick_ Unmanned Aerial Surveillance Procedures-v.l.O 8 
User Manual [v1 .a] 

2015.01 
y 

g 

p

duct. 

lmP-Qrtant Safe~ Notice 

Use your Phantom carefully. It contains sensitive electronic components and may be damaged when dropped, crashed 

or exposed to water. Never fly a damaged Phantom. 

Maintenance 

Do not open or attempt to repair Phantom by yourself as doing so may cause damage to the Phantom or cause injury If the Phantom is not operating n01T11ally or has come into contact with ~quid, contact a DJI authorized dealer or DJI customer 

service Learn more at www dji com/Support 

Battery 

Never disassemble, pinch, crush, bum, drop or tread on the DJI smart flight battery. Never short or allow the metal contacts 

on the battery terminal to touch Do not expose batteries to extreme temperatures. Always use the DJI approved charger to charge the battery. Keep the DJI battery away from children and store tt in a cool, dry place 

Please read the Disclaimer before using your Phantom 2 Vision+. 

Using This Manual 

Key --------------------------------------~------~ 

0 Warning ,&. Important ;\): Hints and Tips Eel References or Definitions 

lm rtant 

Except when specifically slated, all descriptions in this manual are for Phantom mode, not Naza-M mode 

Before Flight 

The following tutorials and manuals have been produced to ensure you to make full use of your Phantom 2 Vision+. (1) Disclaimer 

(2) Phantom 2 Vision+ Quick Start Guide 

(3) Phantom 2 Vision+ User Manual 

(4) Phantom PiloiTraining Guide 

Watching all the tutorial videos and reading the Disclaimer before flight is recommended. Afterwards, prepare your first flight using the Phantom 2 Vision+ Quick Start Guide Improve your flying skills in subsequent flights using the Phantom Pilot Training Guide. Refer to this manual for more comprehensive information. Experienced users, particularly those with DJI Phantom 2 Vision experience should skip to the Phantom 2 Vision+ Quick Start Guide to begin preparing for flight. 

Watch the Tuto~lal VIdeos 

Please watch the tutorial videos below to learn how to use Phantom 2 Vision+ 

correctly and safely. 

http·//www.dji.com/phantom2visionplus/training/ 

Phantom 2 Vision+ oHiciallutorial videos 

Download BJI ______ VIS10N A ..L..~; ______ _ 

Download and install the DJI VISION App Choose one of the download methods below. 

Search "DJI VISION" on the App Store then follow instructions for iOS version. 

Search "DJI VISION" on Google Play then follow instructions for Android version. 

iOS6 1 or above Android 4.0 or above 

2 © 2015 OJI All R;gh:s Roscrvod 
Using This Manual 5

3 

e

ote Co

t

o

e

o

e

Status 

Key 2 Information 17 

Important 2 5.4 Battery Level Indicator 17 

Before Flight 2 5.5 Antenna Orientation 17 

Watch the Tutorial Videos 2 5.6 Remote Controller Operation 18 

Download DJI VISION App 2 5.7 Linking the Remote Controller and 

Overview Receiver 19 

1 In the Box 5 Linking Procedures 19 

2 Introduction 6 Link Indicator 19 

Assembly and Use 5.8 Compliance Version Configuration 19 

1 Removing Gimbal Clamp 7 6 Preparing the Range Extender 20 

2 Preparing the Battery 7 6.1 Introduction 20 

2.1 OJI Smart Flight Battery 7 SYSTEM Indicator 20 

2.2 Usages 8 POWER Indicator 20 

2.3 Charging the Flight Battery 9 Binding Reset Button 20 

2.4 Battery Installation 10 6.2 Using Range Extender 20 

2.5 Correct Battery Usage Notes 10 Charging the·Range Extender 20 

3 Preparing the Phantom 2 Vision+ 11 Powering on the Range Extender 21 

3.1 Introduction 11 Checking the Battery Level 21 

3.2 Built-in Flight Control System 11 6.3 Rename Range Extender SSID 21 

FC Assistant Port 11 6.4 Binding the Phantom 2 Vision+ and 

3.3 LED Flight Indicator Descriptions 12 Range Extender 21 

3.4 3-axial Stabilized Gimbal 12 7 Downloading and Installing the 

Anti-drop Kit 13 DJI VISION App 22 

Micro-SO Slot 13 7.1 Download and Install 22 

Gimbal Error Warnings 13 7.2 Register and Login 23 

3.5 Camera 14 [1] Register 23 

Lens cap removal 14 [2] Login 23 

Camera Function Buttons 14 [3] Usage tips 23 

Camera Data Port 14 8 Connecting the Camera 24 

Camera LED Indicator 15 8.1 Connecting Procedures 24 

4 Attaching the Propellers 15 Wi-Fi Computer Connection Status 

4.1 Introduction 15 Description 24 

4.2 Assembly 15 Flight 

4.3 Removing the Propellers 16 Flight Environment Requirements 25 

4.4 Notes 16 Preflight Checklist 25 

5 Preparing the Remote Controller 16 1 Calibrating the Compass 25 

5.1 The Remote Controller 17 1 .1 Calibration Procedures 25 

2015 OJ I. All Rights Reserved 3 
2.1 Starting Motors 26 3 Camera Settings 35 

2.2 Stopping Motors 26 [ 1] Capture Mode 35 

3 Flight Test 26 [2] Photo Size 36 

3.1Take off/Landing Procedures 26 [3] Video Resolution 36 

3.2 Video Suggestions and Tips 27 [4] Photo Format 36 

4 Failsafe Function 27 [5] Selectable ISO 36 

4.1 When Will Failsafe Activate? 27 [6] White Balance 36 

4.2 Failsafe Procedure 27 [7] Exposure Metering 36 

Failsafe on the DJI VISION App 28 [8] Exposure Compensation 37 

4.3 Regaining Control During Failsafe [9] Sharpness 37 

Procedures 28 [10] Anti-flicker 37 

5 Low Battery Level Warning Function 28 [11] Restore Defaults 37 

Low Battery Level Warning on the DJI [12] Format Micro-SO Card 37 

VISION App 29 4 Album Page 37 

6 Flight Limits 30 4.1 SD Card Album 37 

6.1 Max Height & Radius Limits 30 4.2 !vlobile Device Photo Album 38 

6.2 Flight Restriction of Restricted Areas 30 5 News Page 39 

6.3 Conditions of Flight Limits 32 6 Settings Page 39 

6.4 Disclaimer 32 7 Ground Station 42 

DJI VISION App Usage 7.1 Ground Station GUI 42 

1 DJI VISION App Main Menu 32 7.2 Using Ground Station 43 

2 Camera Page 33 PC I MAC Assistant 

[1] Return 33 1 Installing Driver and Phantom 2 Vision+ 

[2] Camera Pitch Control 33 Assistant 45 

Normal Mode 33 1.1 Installing and Running on Windows 45 

Accelerometer Sensor Mode 33 1.2 Installing and Running on Mac OS X 45 

[3] Flight Attitude and Radar Function 34 2 Using Assistant 46 

[4] Flight Parameters 34 2.1 Using the Phantom 2 Vision+ Assistant 46 

[5] Wi-Fi Signal Strength 34 2. 2 Rrm.vare Upgrade of the Phantcxn 2 VISion+ 46 

[6] Flight Battery Level 34 2.3 Using the Phantom RC Assistant 47 

[7] Aircraft GPS Status 34 Appendix 

[8] Micro-SO Card Status 34 1 Rear LED Flight Indicator Status 48 

[9] Range Extender Battery Level 34 2 Specifications 48 

[10] Remaining Shots 34 3 Troubleshooting (FAO) 49 

[ 11] Shutter Button 35 

[12] V1deo Recording Button 35 

[13] Camera Sett1ngs 35 

4 © 2015 OJI All Rights Reserved 
station function which allows users to plan the flight mission and enables aircraft to flight automatically. 

EI!J FPV: First Person View, see the world from the perspective of the craft and feel a true flying experience. 

1 In the Box 

Check that all of the following items have been included in your package before use If anything is missing, please 

contact your local dealer. 

NO. Name 

Aircraft 

2 Propeller Pairs 

3 Micro-so Card 

4 Lens Cap 

5 Gimbal Clamp 

6 

7 

8 

9 

10 

11 

12 

Prop Wrench 

Remote Controller 

OJI Smart Flight 

Battery 

Charger 

Power Cables 

Plug Adaptors 

Micro-USB Cable 

Picture 

·11r 

G 

0 

dl 

:[) 

Qty. Remarks 

Integrated gimbal and camera 

4 4 with black nut, 4 with grey 

2 

2 

Inserted in aircraft Micro-SO slot 

Rxed to camera lens 

Attached to the gimbal 

In maintenance packet 

Includes attached Phone Holder and 

Range Extender 

Inside aircraft 

11 0-24DV Adaptive 

GB&CE 

SAA&BS 

For range extender charging and 

firmware upgrade 

2015 DJI. All Rights Reserved 

3' 

:;. 

CD 

Ill 

0 

X 
B 

Start Guide, User Manual 

14 Stickers • = 2 Colors: Pink, Blue 15 Vibration Absorber = 4 In maintenance packet 

16 Anti-drop K~ ~® 2 In maintenance packet 

i 11 In maintenance packet M3X5(6pcs); M3X8(5pcs) 17 Spare Screws 

18 Landing Pad E1J 4 In maintenance packet 

2 Introduction 

--------------------------------

The Phantom 2 Vision+ package includes Phantom, Camera, Gimbal, Propulsion System, Flight Control System, 

Remote Controller and Wi-R Communication System. 5 8 GHz Remote Controller Receiver, Flight Control System and 2.4 

GHz Wi-Fi Module are, inside the Phantom. 

Remote Controller Outside 

5 8GHz 3-axial Stabilized Gimbal 

2 sticks, 7 channels Camera 

Motors and Props 

Mobile Dev1ce. 

with DJI VISION App 

ange Extender 

6 © 2015 OJI All Rights Reserved 

Working Modes Inside 

Phantom-Ready to Fly and Ready Flight Control System 

to Fly(non-GPS) 2.4GHz Wi-R Module 

NAZA-M-GPS, A TTl, Manual and 5.8GHz Receiver 

Failsafe 

Figure 1 

Electronic Speed 

Controls(ESCs) 
~ q;J 

 Phantom: Flight settings will be selected automatically depending on whether 6 or more satellites have been found. This mode allows users to configure the Remote Controller and gain values, and use Failsafe and battery 

level warnings. 

• Naza-M: Flight settings will be identical to the Naza-M V2. Users can choose between GPS, Attitude, or Manual 

mode. They can also access advanced settings including Intelligent Orientation Control (IOC). Rear LED Flight 

Indicators will display the flight status according to the Naza-M indicator. 

• Ready to Fly: When 6 or more GPS satellites have been found, the Flight Control System will lock its home point 

and Rear LED Flight Indicators will blink a slow green ( lG\· · ·-- · ·). This mode is ideal for beginners. 

• Ready to Fly (non-GPS): When less than 6 GPS satellites have been found, the Flight Control System will 

stabilize itself less than in full Ready to Fly mode and will require more skilled flying Rear LED Flight Indicators 

will blink a slow yellow ('¢1: · · · · · ·). 

Ass.embly and Use 

Follow the below Instructions to prepare for flight. 

Pull gimbal clamp in the direction indicated to remove 

Figure 2 

To avoid damage to the gimbal, remove Gimbal Clamp 

before powering up the Phantom. 

'IJ': Attach the Gimbal Clamp during transportation or long 

term storage to avoid damage. 

Ensure all related devices are fully charged before flying the Phantom 2 Vision+. 

Device 

Remote Controller 

Range Extender 

Aircraft (including gimbal and camera) 

Mobile Device 

2.1 DJI Smart Flight Battery 

Power supply 

200DmAh rechargeable LiPo battery 

Charge fully through Micro-USB slot See Charging the Range 

Extender (Page 20) for details 

DJI Smart Flight Battery. 

Fully charge before using the DJI VISION App 

This battery has been specially designed for the Phantom 2 series. It has a battery capacity of 5200mAh, voltage of 

11 1V and charge-discharge management functionality. It can only be charged with a DJI charger or Phantom 2 Car 

Charger 

Smart Flight Battery 

Figure 3 

DJI Charger 

Figure 4 

© 2015 DJI. All Rights Reserved 7 
(3) Communication 

( 4) Overcharge Protection 

(5) Over Discharge Protection 

(6) Short Circuit Protection 

(7) Sleep Protection 

(8) Charging Temperature Detection 

Battery Specifications 

Type 

Capacity 

Charging Environment Temperature 

Communicates with Flight Controller about battery voltage, capacity, current and 

other relevant information. 

Charging stops automatically when battery voltage reaches 12.8V to prevent 

overcharge damage. 

Discharging stops automatically when battery voltage reaches 8.4V to prevent 

over discharge damage. 

Automatically cuts power supply when a short circuit is detected. 

Sleep mode is entered after 10 minutes of inactivity to save power. 

The battery will charge only when the temperature is between o•c (32°F) and 

4o•c (104°F). 

LiPo 

Discharging Environment Temperature 

Charging/Discharging Environment Relative Humidity 

11.1V. 5200mAh 

o·c-4o•c 

-20"C-5o•c 

<80% 

& Please read the user manual, disclaimer, and battery warnings before use Users take full responsibility for all 

operations and usage. 

2.2 Usages 

Powering on/off 

Powering on: Press Circular Power Button once, then press again and hold for 2 seconds to power on Power Light will 

go red and Battery Level Indicators will show the current battery level 

Powering off: Press Circular Power Button once, then press again and hold for 2 seconds to turn off. Battery Level 

Indicators will all go out. 

Checktng the battery level 

.--:=="""""'- r-----LED1 "--1:~= ,----LED2 y~~fl:i::-"'""- LED3 lli'---T-- LED4 

Circular Power Button 

(BUilt-In Power Light) 

----....=----Battery Levellnd1cators 

Figure 5 

When the battery is powered off, press the Circular Power Button once. Battery Level Indicators will light up to show 

battery level. See below for details. 

B!l Battery Level Indicators will show the current battery level during charging and discharging. The indicators are 

defined below. 

0 LED is on l) LED blinks 0 LED is off 

8 © 2015 DJI. All Rights RcseNed 
0 0 0 0 87.5%-100% 

0 0 0 ~ 75%-87.5% 

0 0 0 0 62.5%-75% 

0 0 n 0 50%-62.5% 

0 0 0 0 37.5%-50% 

0 n 0 0 25%-37.5% 

0 0 0 0 12.5%-25% ~~ 0 0 0 0%-12.5% 

0 0 0 0 <0% 

Battery life 

When the battery is powered off, press and hold the Circular Power Butlon for 5 seconds to check battery life. Battery 

Level Indicators will show light up and the Battery Power Indicators will blink for 10 seconds All lights will then turn off 

For details, please see below. 

Battery hie 

LED1 LED2 LED3 LED4 Current battery life 

0 0 0 0 90%-100% 

0 0 0 n 80%-90% 

0 0 0 0 70%-80% 

0 0 n 0 60%-70% 

0 0 0 0 50%-60% 

0 n 0 0 40%-50% 

0 0 0 0 30%-40% 

n 0 0 0 20%-30% 

0 0 0 0 Less than 20% 

& When batter life reaches 0, it is no longer operational. 

ill More battery inlormation is available in the battery tab of the Phantom 2 Vision+ Assistant 

2.3 Charging the Flight Battery 

(1) Connect charger to wall socket (100-240V, 50/60Hz, using the Plug Adaptors if necessary). 

(2) Connect battery to charger. If \he current capacity olthe battery is over 75%, you should turn it on before beginning 

to charge. 

(3) Battery Level Indicators will display current capacity level as the battery charges. 

(4) Battery is fully charged when Battery Level indicator lights are off. Disconnect the charger and battery when charging 

is complete. 

Figure 6 

!C) 2015 DJI All Rights Roservod 9 
u 0 0 0 0%-25% 

u ll. 0 0 25%-50% 

u u u 0 50%-75% 

ll u u ll 75%-100% 

0 0 0 0 Fully charged 

,IJ; The Smart Flight BaHery can be charged using an optional Phantom 2 Car Charger. This can charge the baHery 

in-car or through 3S-6S Li-Po baHeries. Contact your authorized dealer or DJI customer service for details. 

& • Battery should only be charged with the charger provided by DJI. DJI does not take any responsibility for 

damage caused by third party chargers. 

•If current baHery level is over 75%, the baHery should be turned on before charging. 

2.4 Battery Installation 

Push baHery into battery compartment according to the below diagram. When you hear a click, the battery has been 

properly installed. 

Figure 7 

2.5 Correct Battery Usage Notes 

& An incorrectly installed battery may cause 

• Bad contact, 

• Unavailable battery information, 

• Unsafe flight, 

•Inability to take off 

(1) When the battery is turned on, do not connect it to or disconnect it from the Phantom. 

(2) Charge and discharge the battery completely once every 20 charge/discharge cycles. Discharge the battery until 

there is less than 8% power or until it can no longer be turned on, then recharge it to maximum capacity This power 

cycling procedure will optimize the battery. 

(3) For long term storage, place the battery with only a 40-50% charge in a strong battery box Discharge and charge 

the battery once every 3 months to keep it in good condition. Charge amount should be varied in these maintenance 

charges- (40%-50%)-0%-100%-(40%-50%). 

(4) Purchase a new baHery after your current battery has been discharged over 300 times. Completely discharge a 

battery prior to disposal. Please dispose of batteries properly 

(5) Purchase a new battery if your current battery swells up or is damaged in any way. 

(6) Never recharge or fly with a battery that is swollen or damaged in any way. 

(7) Never charge batteries unattended Always charge batteries on a non-flammable surface such as concrete and 

never near any flammable materials. 

(8) Safety is extremely important. For more information, please see the Disclaimer. 

'IJ: Discharging methods 

Slow: Place battery in Phantom and turn on. Leave on until there is less than 8% of power left or until the battery 

can no longer be turned on. See DJI VISION App for battery levels. Motors do not need to be turned on, 

reducing wear. 

Fast: Fly the Phantom outdoors until there is less than 8% of power left or until the battery can no longer be 

turned on. 
, 

p

y 

p

g

ba

e

y

All these features 

make the Phantom 2 Vision+ easy to assemble and configure. 

3.1 Introduction 

[1] Propeller (P15) 11]1--===-, - ~:~[3] ~ [2] Motor 

[5] Ji 8 :i. 

::: ,,, ~ rl~"'-~ ---~~r~l [3] Front Sticker 

[14]-----++. 

115]-----+1 

Figure 8 

Figure 9 

Figure 10 

f------1[17] 

[4] 

[5] 

[6] 

[7] 

[8] 

[9] 

[10] 

[11] 

[12] 

[13] 

[14] 

[15] 

[16] 

[17] 

[18] 

Front LED (P12) 

FC Assislant Port (Micro-USB slot] (P46) 

Vibration Absorber 

Camera LED Indicator (P15) 

Camera Function Button (P14) 

Anti-drop Kit (P13) 

3-axial Stabilized Gimbal (P12) 

Camera Lens (P14) 

Rear LED Flight Indicator (P12) 

DJI Smart Flight Battery (P7] 

Receiver Antenna (P17) 

Landing Gear 

Camera Data Port (Micro-USB slot) (P14) 

Compass (P25) 

Micro-SO Slot (P13) 

3.2 Built-in Flight Control System 

The Phantom 2 Vision+ is equipped with a DJI Naza-M V2 Flight Control System. This provides incredible ease of use 

and stability Pilots can control the Phantom's movements in many directions, including pitch (forwards and backwards) 

roll (left and right), elevator (up and down] and yaw (turn left or right). The flight control system also can provide IOC 

Failsafe and battery level warnings. 

Modules 

Flight Controller 

IMU 

GPS & Compass 

LED Flight Indicators 

FC Assistant Port 

Functions 

Acts as the brains of the complete flight control system, responsible for connecting and 

controlling all the modules together 

Has a built-in inertial sensor and a barometric altimeter that measures both attitude and 

altitude 

The compass reads geomagnetic information and assists the GPS (Global Position System) 

to accurately calculate the position and height of the aircraft. 

Indicates the status of flight control system 

The flight control system communicates with the PC Assistant through a Micro-USB cable between the Phantom FC 

Assistant Port and the PC. Users can use Assistant to configure the aircraft and upgrade the Phantom firmware. Please 

refer to Using the Phantom 2 Vision+ Assistant (Page 46) for details 

© 2015 OJI All A1gr1s Aesorveo 11 

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aircraft's current flight status once the flight battery is powered on. For details, please see the below table. 

Figure 11 

Rear LED Alght Indicators 

---

x'Rr:iG!{YI ...... Red Green Yellow 

., ~· ., flashing in t~rn ~9,( ....... Yellow,Green flashing in turn '\~ .······Slow Green flashing 

W····'"SiowYellowfleshing 

Rear LED Flight Indicators 

$,:· ······Quick Yellow flashiog (~'f: ······Slow Red flashing 

Rear LED 

F11ght Indicators 

Normal 

Power On Self-Test 

Warming Up 

Ready to Fly 

Ready to Fly (non·GPS) 

Abnormal 

Remote Controller Signal Lost 

Low Battery Level Warning 

Figure 12 

Notes 

Aircraft cannot take off 

More than 6 GPS satellites are found. 

Less than 6 GPS satellttes are found 

Notes 

Refer to Failsafe Function (Page27) for 

details 

DJI VISION App will also show warning 

message ~~ ·······Quick Red flashing Critical Low Battery Level DJI VISION App will show warning Warning message \~~ • • • • · ·Three Red flashing off and on ~ -Solid red Not Stationary or Sensor Bias is Keep aircraft stationary or perform IMU too big calibration. Error ~~W ······Red, Yellow flashing in turn Compass Needs Calibration Cannot fly. Refer to Calibrating the Compass (Page25) to get details. 

& If a solid red LED indicator appears. connect to the Phantom 2 Vision+ Assistant for details and resolution. 

This may be caused by: 

• IMU calibration required: Recalibrate IMU using Assistant. 

• IMU is abnormal: Repair required. 

• Compass is abnormal: Repair required 

• Remote Controller mid-point is set abnormally: Refer to How to solve large margin(s) mid-point error? (Page 49) 

3.4 3-axial Stabilized Gimbal 

The 3-axial stabilized gimbal of the Phantom 2 Vision+ 

will power on and self-check each time the flight battery 

is Installed and powered on. Its pitch can be controlled 

using the DJI VISION App. This gimbal has two working 

modes, Non-FPV mode and FPV mode, with the Non·FPV 

mode set as default. This can be configured in Phantom 2 

Vision+ Assistant or the DJI VISION App. 

12 © 20 15 DJI All Rl<;hiS Acse~vod -90" Figure 13 
Controllable range Pitch : -90'-0' 

Maximum angular velocity Pitch : 90'/s 

EI:J • Non-FPV Mode: the gimbal will stabilize across 3-axial for smooth aerial creativity. 

• FPV Mode (First Person View Mode): Gimbal will lock to the movements of the Phantom for a FPV experience 

Ant1-drop Kit 

The Anti-drop Kit helps keep the gimbal and camera 

connected to the aircraft. Two have been mounted on 

delivery. If new ones are required, take the gimbal and 

press part [ 1] through the center hole of the Vibration 

Absorber the center hole of part [2]. Lock them together 

as shown in [3]. Mounting the Anti-drop Kit diagonally is 

recommended. 

[1] 

[2] 

Figure 14 

& Once part [1] and part [2] are connected, the Anti-drop K~ cannot be disconnected and reused. 

M1cro-SO Slot 

With flight battery powered off, make sure the Micro-SO 

card is inserted correctly into the Micro-SO Slot before 

taking any photos or recording any video. 

The Phantom 2 Vision+ comes w~h a 4GB Micro-SO card 

and can support cards up to 32GB. The DJI VISION App 

may not be able to read some Micro-SO cards. Using 

the DJI VISION App to reformat new Micro-SO cards is 

recommended. 

Refer to Format Micro-SO Card (Page 37) for details. 

0 Do not insert or remove Micro-SO card when flight battery is powered on 

Gimbal Error Warnings 

Figure 15 

Before the aircraft takes off, if a gimbal motor error is detected or the gimbal clamp is not removed, there will be a 

warning prompt on the camera page of the OJI VISION App. This will disappear after the problem is resolved. 

·--· .. . ... p ,.,. -- ~~ . ... p ,.,. 

8 ..... Dill] 8 .... (£) ~ ..,._."--T1Ie~CIIIIIII -

~ ~ ulirA 

I~ 

• ~ ..... Ett.',,.._Dwdl ~ 

~o..ar-:0.011. 

~Difl .....-:o-.. -----m- I~ 

0 

~~

-

Oft~ Ufl a,..tO ~ m 

F1gure 16 Figure 17 

© 2015 OJI All R.g~ ts Rcservea 13 
gimbal after powering up. 

• Flying in heavy fog or cloud may make the gimbal wet, leading to a temporary failure. The gimbal will recover 

when it dries out. 

3.5Camera 

The Phantom 2 Vision+ camera powers up when the flight battery has been installed and switched on. Photos and 

videos can be shot by pressing either the onboard button or the DJI VISION App. For aerial photography it supports 

burst shots, conlinuous capture and timed capture, and exports to both Adobe DNG Raw and JPEG. For aerial video, it 

shoots in full HD at (1080p30/1080i60) and can even shoot 720p60 for inlernet ready slow motion. 

Camera speclficaUons 

Sensor Size 

Pixels 

Resolution 

HD Recording 

Recording FOV 

Lens cap removal 

1/2.3" 

14 Megapixels 

4384x3288 

1 080p30 /1 080i60/720p60 

11o•Jas• 

Remove lens cap before use and replace it when 

shooting is complete to protect the camera lens. 

Camera Function Buttons 

Capture: Press (hold less than 2 seconds) to take a single 

capture. 

Record: Press (hold more than 2 seconds) to begin 

recording. Press again to stop. 

Camera Data Port 

Connect the Camera Data Port to a PC using a Micra.USB 

cable to copy f;les to a PC. 

Figure 19 

& Photos and videos can only be copied when the flight battery is powered on 

14 © 2015 DJI All Rl9hts Roserved 

Figure 18 
Camera LEO Indicator 

-.if?,!· Green Solid ~ Slow Green Blink (0.2s on, 1.8s off) 

Wi-R status 

OFF 

ON Green Blink(0.1s on, 0.3s off, 0.1s on, 1.8s off) ON 

:itffr Fast Green Blink (0.1 s on, 0.3s off) 

-:·:9.r- Orange Solid 

Orange Blink Once (0 2s on, 0.3s off) 

Orange Blink 3 Times(0.1 s on, 0 1 s off) Orange Fast Blink (0.1s on, 0 3~ off) 

ON 

OFF 

ON/OFF 

ON/OFF 

ON/OFF 

:((?J.-16': Green, Orange (0.2s green, 1.8s orange) ON 

Red Solid Slow Red Blink (0.2s on, 1.8s off) -~~ Red Blink Once (0 2s on, 0.3s off) :i~ Red Blink 3 Times(0.1 s on, 0.1 s off) -:~r Fast Red Blinks (0.1 s on, 0.3s off) -J~ a~ Fast Green, Orange and-Red Blink 

(0.1s on, 0.3s off) 

4 Attaching the Pro llers 

ON/OFF 

ON/OFF 

ON/OFF 

ON/OFF 

ON/OFF 

ON/OFF 

Camera status 

Power On; Idle 

Idle 

Micro-SO card connected to PC 

Synchronizing 

Recording 

Taking a single picture 

Taking 3 or 5 photos per shot 

Firmware Upgrading 

Recording 

Critical error 

CMOS sensor error 

Operation failed 

Micro-SO card error 

Upgrade error 

Overheated Camera 

Always use original 9-inch propellers, classified by the color of each central nut. 

4.1 Introduction 

Propellers 

Diagram 

Grey Nut (9450) c~:::-=:~ :=.:::::.o Assembly Location Attach to motor without black dot. 

Fastening/ 

Un-fastening 

Instructions 

4.2 Assembly 

[il Lock: Tighten propeller in this direction. 'b"'\ Unlock: Loosen propeller in this direction. 

Black Nut (9450 R) 

c::.~.::::;-£_-:-:-:-:;, 

Attach to motor with black dot. 

(1) (Rgure 20) Remove warning cards from motors after you have read them. 

(2) (Figure 21) Spin grey marked propellers clockwise onto unmarked motors and black marked propellers anticlockwise for black marked motors 

Figure 20 Figure 21 

© 20i5 DJI All Atghls Reserveo 15 
• Protective gloves are recommended during propeller assembly and removal. 

4.3 Removing the Propellers 

(Figure 22) Prevent motor rotation using the included wrench or a 

hand, then remove propeller according to the un-fastening instructions 

4.4 Notes 

(1) Check that propellers and motors are installed correctly and finmly 

before every flight. 

(2) Ensure that all propellers are in good condition before each flight. 

DO NOT use any ageing, chipped, or broken propellers 

(3) To avoid injury, STAND CLEAR of and DO NOT touch propellers or 

motors when they are spinning. 

(4) ONLY use original DJI propellers for a better and safer flight experience. 

@ 

Unlock direction 

Figure 22 

& For beginner flyers, Phantom 2 Prop Guards are recommended Contact your authorized dealer or DJI customer 

service to purchase il necessary. 

The Phantom 2 Vision+ Remote Controller is a wireless communication device using the 5.8GHz frequency band 

Remote Controller aml Phantom are paired before delivery. For upgraded remote controller (models: NPVT581, NDJ6 or NRC900), select "Upgrade Version" in Phantom Assistant For basic remote controller (models: PVT581, DJ6 or RC900), select "Basic Version" in Phantom Assistant. 

The Remote Controller is set to Mode 2 by default. This can be adjusted in the PHANTOM RC Assistant. See Using the 

PHANTOM RC Assistant (Page 47) for details. You can also adjust the power of your Remote Controller according to 

national regulations. Please refer to Compliance Version Configuration (Page 19). 

0 

16 

• Compliance Version: The Phantom 2 Vision+ Remote Controller is compliant with CE and FCC (see the FCC ID) 

regulations. 

• Operating Mode: Mode 1 and Mode 2 refer to different channel mappings. 

• Mode 1 : The right stick controls throttle. 

• Mode 2: The left stick controls throttle. 

The Range Extender and Phone Holder are already mounted on the Remote Controller. Twist the Mobile Device 

Holder to face outwards and fix it in position for mobile device installation. 

Large smartphones and tablets are not recommended for the Phone Holder as they do not fit. 

© 2015 DJI All Aigh•s Reserve-d 
[2] 

J3 [4] [3] J2 

J4•t• [6] [5] •t•J1 

[7] 

[8] 

[9] 

[11] 

Figure 24 

5.2 Power on the Remote Controller 

[ 4] Switch S2 (Reserved) 

[5] Right Stick: J1, Roll [left & right], 

J2, Pitch [front & back] 

[6] Left Stick: J3, Throttle [up & down], 

J4, Yaw [rotation] 

[7] Neck Strap Attachment 

[8] Power Switch 

[9] Power Indicator 

[10] Battery Level Indicator 

[ 11] Battery Charge & RC Assistant Port (use the supplied microUSB cable to charge or upgrade the remote controller) 

[12] Training Port (on back) 

(1) Set S1 and S2 switches to the upper most position and place all sticks in the mid-point. 

(2) Toggle power switch to the right to sw~ch on. 

(3) There will be a power on indicator beep. If the remote controller is set to be CE compliant, then 

there will be one beep, while the FCC compliant version will emit two beeps. The battery level 

indicator displays the current battery level. The indicator will blink green quickly, indicating the 

remote controller and receiver are linking. Once fully linked, the power indicator will change to 

a solid green. 

& • If the low voltage warning alert sounds (refer to Remote Controller Power LED Status Information (Page 17) for 

details), please recharge the battery as soon as possible 

~Using the incorrect type of charging cable may cause damage 

• Following long term storage, recharge the battery before use. 

5.3 Remote Controller Power LED Status Information 

Power LEO Indicator Sound ~ - Solid Green None 

{e:r:- Solid Red None :~1:- Solid Yellow None 

oi$.t _:_ Solid Red BB-BB-BB 

;$!'-·····Quick Red flashing B-B-B ..... :i~~ ...... Slow Green flashing B-B-B 

5.4 Battery Level Indicator 

Remote Controller Status 

Functioning normally. 

Charging( remote controller is powered off) 

Remote controller joysticks calibration SIT()(, need to be re-calibrate 

Low voltage (from 3 SV-3 53V), recharge the remote controller 

Critical low voltage (from 3.45V-3.5V). Recharge the remote 

controller immediately 

Alert will sound after 15 minutes of inactivity It will stop once you 

start using the remote controller. 

Built-in LiPo Battery: The remote controller includes a rechargeable LiPo battery with 

a capacity of 2000mAh. You can monitor the current battery level using the LED 

indicators on the front panel of the remote controller as the figure shown: 

Battery Level Indicator 

0 0 0 0 

25% 50% 75% 100% 

& The remote controller will show a blinking LED and sound an alert when the voltage drops below 3 45V, then 

automatically power off after 3 seconds. This process will repeal even if you power cycle the remote controller. If 

this low voltage warning occurs during flight, the remote controller will automatically power off, causing the aircraft 

to enter Failsafe mode, which cannel be interrupted (refer to Failsafe Function (Page27) for details). It is strongly 

recommended that you recharge the battery immediately when the 3.45V-3.5V low voltage warning occurs. 

5.5 Antenna Orientation 

Keep the antennas pointing skyward, perpendicular to the ground for maximum remote controller range during flight. 

© 2015 CUI All Ao<;hts Roscrvoo 17 
Figure 25 

5.6 Remote Controller Operation 

The Remote Controller is set to Mode 2 by default. 

" 

For max mum range and reilab•hty. Remote Controller antenna 

should pomt skywards w1th no obstructtons between •t and the 

Phantom Obstacles may cause Return to Home to tngger Phone 

Holder and Range Extender should not block the antenna 

I:CI • Stick Neutral/ mid point: Control sticks of the Remote Controller are placed at the central position. 

e: • Move the Stick: The control stick is pushed away from the central position. 

:r 

"' g. 

<t> 

:IJ 

<t> 

3 

0 

c;; 

() 

0 

::> 

[ 

Remote Controller 

(Mode2) ~{il .. ~J Aircraft ( .. Indicates nose direction) 

Position 1 Position 2 Position 3 

18 © 2015 OJ! All R19hts Reserved 

Operation details 

Vertical movements on the left stick control elevation. 

Push the stick up to ascend and down to descend. 

'M1en bo!h sticks are centered the Phanlcm wilt haver in place 

Push the throttle stick upward beyond the centered 

(neutral) position to take off. Push the throttle gently to 

prevent sudden and unexpected elevation. 

Horizontal movements on the left stick control the rudder. 

Push left to rotate counter clock-wise and right for 

clockwise If the stick is centered. the Phantom will fly 

straight. 

The more the stick is mov~d. the faster the Phantom will 

rotate. 

Vertical movements on the right stick control forward and 

backward pitch. 

Push up to fly forward and down to fly backward. The 

Phantom will hover in place if the stick is centered. 

Push the stick further for a larger pitch angle (maximum 

35') and faster flight. 

Horizontal movements on the right stick control left and 

right pitch. 

Push left to fly left and right to fly right. The Phantom will 

hover in place if the stick is. centered. 

Push the stick further for a larger pitch angle (maximum 

35') and faster flight. 

Left Dial: Turn the dial to the right. and the camera will 

shift to point upwards.Turn the dial to the left, and the 

camera will shift to point downwards. The camera will 

keep its current position if the dial is static. 

The S1 switch is used for compass calibration. Toggle the 

S1 from position 1 to position 3 and back approximately 5 

times to enter into compass calibration mode. 

In Naza-M mode. the S1 switch is used to switch 

between control modes and enter compass calibration. 

S2 is used to record a Home point manually. After a Home 

point has been recorded automatically. flipping S2 from 

position 1 to position 3 and back 5 times (or more) rapidly 

will move the Home point to the Phantom's current location 

In addition, you can enable Dynamic Home Point feature 

in DJI VISION App. 

In Naza-M working mode, S2 is be used for IOC. 
5.7 Linking the Remote Controller and Receiver 

A 5.BG receiver is built in to the Phantom 2 Vision+. Its link button and indicator are located on the underside of the 

phantom, as shown in Figure 26. 

The Remote Controller and the receiver are paired before delivery. Only use this button if you have replaced your 

Remote Controller or receiver. 

Linking Procedures 

(1) Power off the Remote Controller, power on the aircraft. 

You will see the link indicator blinking red. 

(2) Press the link button with a thin object and hold 

until the link indicator blinks yellow. Release the link 

button 

(3) Power on the Remote Controller. Link indicator will 

switch off, showing that a link has been successfully 

established. 

Link Indicator 

Figure 26 

Link lndk:ator 

_

Descri __ ,_Pti_·on ______ Ne_xt_ 8peration ,__ __ _ 

·:\e'r: ...... Red flashing No signal received. Switch on the Remote Controller or perform a link procedure Yf ...... Yellow flashing Ready to link Switch on the Remote Controller 

5.8 Compliance Version Configuration 

As power levels vary between regulators. the Phantom Remote Controller's power output can be adjusted by twisting the 

CEJFCC Control Knob (Figure 27) on the back of the Remote Controller using a flathead screwdriver ForCE compliance, 

set the Remote Controller to CE with a full counterclockwise turn For FCC compliance. set the Remote Controller to FCC 

with a full clockwise turn. Be sure to follow relevant local regulations. 

Compliance can be configured using the PHANTOM RC Assistant. Select CE compliance version in Assistant to set it or 

do the same with FCC compliance version 

CE FCC 

Figure 27 

& • Turn the CE/FCC Control Knob gently to avoid 

damage. 

• CE compliant devices have an effective remote 

controller range of 400 meters in open spaces due 

to pqwer limitations. 

• FCC compliant devices have an effective range of 

BOO meters in open spaces. 

• Watch your flight distance as the Phantom 2 

Vision+ wilt enter Failsafe mode (auto-landing or 

go home and land) if it flies beyond the relevant 

range limits. 

• Always follow local laws and regulations. 

• It is recommended to use a <!>2.4mm flathead 

screwdriver for adjustments. 

• There is another potentiometer for reserved use 

© 2015 OJI All Rt<;hts Aestlrvea 19 
g 

e e

ective range of communication between a Smartphone and the Phantom 2 Vision+ 

In an open, unobstructed area, the transmission distance can reach up to 700 meters. This can be reduced by trees, 

buildings and other sources of the same frequency. Before every flight, it is suggested that you ensure the·Range 

Extender is functioning properly, otherwise communication issues between the mobile device and the Phantom 2 

Vision+ may occur. 

Each Range Extender has a unique MAC address and network name (SSID), details of which are printed on the label as 

'Phantom_XXXXXX'. The 'XXXXXX' represents the last 6 letters or numbers of the MAC address for the Range Extender 

This can be renamed in the DJI VISION App 

6.1 Introduction 

Figure 28 

SYSTEM Indicator 

Shows Wi-Fi status of the Range Extender. 

[41---1'-------, 

[5]---f-~"d!.JJ' 

[61~~~~:=7 

[7] 

Figure 29 

SYSTEM Indicator IDesaiptlon -------- 1~~ ······Green flashing The Wi-Fi network is functionin1;J normally 

Off The Wi-Fi network is functioning abnormally 

POWER Indicator 

Shows power levels of the Range Extender 

[1] SYSTEM Indicator 

[2] POWER Indicator 

[3] Locking Screw 

[4] Binding Reset Button 

[5] Power Switch 

[6] Charging Port(Micro-USB slot) 

[7] Mounting Bracket 

P0WERindicator ___ -~-----------------------------------~ -if¥ Solid green 

:ifJ[:sotid red 

·:1$.: Solid Yellow 

Fully charged. 

Low voltage alert, re-charge required 

Charging. 

& If the power indicator is a solid red light, the Ranger Extender may stop working at any moment. Land and 

recharge as soon as possible. 

Binding Reset Button 

When the Binding Reset Button is pressed, it will reset and restart the Range Extender. You will need to bind it with the 

Phantom 2 Vision+ again to recreate its Wi-Fi network. Failure to do so will cause the DJI VISION App to fail to connect 

with the camera 

6.2 Using Range Extender 

Charging the Range Extender 

Charge the Range Extender by connecting the charging port to a power supply device such as a PC or a USB charger 

using a Micro-USB cable. Make sure to charge the Range Extender completely before using it for the first time This 

takes 3-4 hours depending on USB power output. 

& Make sure the Range Extender has enough power before each use 

20 © 2015 OJI ~.II R•gh:s Rcser>ed 
(

) 

pp

y 

g

g

g 

g

communicating properly. 

(3) Keep the Range Extender facing the aircraft during flight for the best communication link. 

&. Power off the Range Extender after every flight to avoid discharging the battery. 

Checking the Battery Level 

The battery level of the Range Extender can be checked in the camera page of the DJI VISION App as shown below 

When the battery level drops to 20% or lower, the battery level icon will go red as a charging reminder. 

battery level above 20%, icon is blue battery level under 20o/o ,icon goes red 

Figure 30 

-·-

Figure 31 

6.3 Rename Range Extender SSID 

Make your Range Extender SSID easier to remember by changing its name. 

.., ., 0., SS D ., 4-"1 SSID 

-

-""* CD ( Phantom_108563 -

,_,_, CD 

T""'" CCl II J --"""' ____.:. r- .............. _ .....24 - . 

Of Rang. Ex!lnW . 

Figure 32 Frgure 33 Figure 34 

(1) Tap "Rename SSID of Range Extender" in the Settings page Enter a new SSID name (e.g Phantom_ Tom) in the 

textbox. 

(2) Tap r.l and you will be asked to enter the last six characters of your MAC address on the Range Extender to 

confirm the change The MAC address can be found on the sticker on your Range Extender. If your MAC address is 

60:60:1F.60·41:E7, then enter 6041E7 

(3) Tap "OK" to confirm the change The Range Extender will automatically restart and the App will return to the settings 

page. Approximately 30 seconds later the new network name can be found in the Wi-R list of your mobile device. 

Select and connect the renamed network to use the OJI VISION App. 

6.4 Binding the Phantom 2 Vision+ and Range Extender 

If the connection between the Phantom 2 Vision+ and the Range 

Extender fails, or one of them needs to be repaired or replaced, a 

camera and Range Extender binding will need to be performed through 

the DJI VISION App. 

Figure 35 

© 2015 OJI All Roghrs Reser,ed 21 

'U 

til 

"0 

:;· 

10 

::;. 

CD 

::rJ 

Ill 

::J 

10 

CD 

m 

X 

iii 

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0. 
< 

iii 

0 

z 

:l> 

"t:l 

"t:l 

(3) Approximately 30 seconds later, the SYSTEM Indicator will start to blink green, indicating that the Range Extender is 

ready for binding. 

(4) Enable Wi-R on your mobile device then select "Phantom_XXXXXX" the (SSIDof your Range Extender) from theWi-Fi 

network list. 

(5) Run the DJI VISION App then tap -> Settings -> General -> Binding (Figure 36). Select 'Scan OR Code' to scan 

the camera QR code on the bottom of aircraft (Figure 37). Get the camera SSID (E.g. FC20Q_)()()()()()() and the MAC 

address (Figure 38). You can also skip the scan and enter the camera MAC address directly (Figure 39). The MAC 

address can be found on the camera label 

(6) Tap the tick a in the top right corner. The Range Extender should automatically restart. Binding is now complete. 

._ Sc'lng:. .;' 

""""" _ ..... CD 

,__., CD 

""""" CI::) 

a.. ..... ca.ho . 

- • 

Figure 36 

[:_ 

...., __ 

' 

MACAdchu 

1r 

--

SSIO 

IT MACAddrns 

II Scan .. QR Code 

Figure 37 

Figure 38 

I 

1 

·1 

Figure 39 

Scan the camera OR code on 

the bottom of aircraft 

0 DO NOT push the Binding Reset Button of the Range Extender unless you are ready to rebind the Range 

Extender and the camera. This will unbind your camera so you must follow the steps above for rebinding. -~- -v- If both the Phantom 2 Vision+ and the Range Extender are powered on and working normally, you will be able to find the SSID on the Wi-R list of your mobile device. • The QR code is located on the bottom cover of the Phantom 2 Vision+. If you cannot find the OR code, please 

contact DJI customer service and provide your camera serial number (printed on the label of the camera) so 

they can generate a new OR code for you. 

• Photographing and saving the OR code is recommended to prevent loss. 

7 li>ownloadlng and Installing the DJI VISI0N Afl 

7.1 Download and Install 

Download DJI VISION App 

Download and install the DJI VISION App Choose one of the download methods below. 

Search "DJI VISION" on the App Store then follow instructions for iOS version. 

Search "DJI VISION" on Google Play then follow instructions for Android version. 

iOS6 1 or above Android 4.0 or above 

22 ~ 2015 DJI All RtghiS Reserved 
Android (4.0 or above): Samsung Galaxy S3, S4, Note2, Note3 or mobile devices of similar configuration. 

I:J:l DJI continues to support many mobile devices and any information from users are welcome. Please send any 

questions or queries to the following mailbox: phantom2vision@dji.com. 

& The OJI website is regularly updated. Check back often for latest App updates. 

7.2 Register and Login 

Access the Internet to register and login 

( 1) Register 

IDWt£YOU\AEJUL ~cu ----

------..-... ·-- [1]--+-----, 

[2] 

Figure 40 

---lil---

Figure41 Figure 42 

Tap 'Register' to enter the registration page. Fill in your Email and Password information and then tap r:.1 to create a 

new account. 

;IJ: The DJI account works with all OJI Assistant and Apps. 

(2) Login 

Tap 'Login' to enter the login page. Fill in your registered Email and Password and then tap r:.l to login 

& Log in to your account the first time you use the OJI VISION App 

:!J: Tap "Forgot Password" if you have forgotten your login details 

[3) Usage tips 

Useful tips will display when you enter the welcome page. Tap the screen to display the next tip (3] --J~!,_,!_!~~ r--0 __ _ 

.NI*-Rc..-ctrM 

Figure 43 

© 2015 DJI All Righls Reservcc 23 

0 

0 ~ :::J 

0 

0> 

a. 

:;· 

10 

0> 

:::J 

a. 

3' 

"' ~ :;· 

10 

::;. 

Ill 

0 

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Figure 44 

a C::onnectlng the _c_a_m_e_ra _____________ _ 

.......... 

-- c::o 

<-.-. c::o 

......... c::o 

"""' ..... """"' :I -

Before flight, always connect your smartphone to the Phantom's Wi-Fi network This is required for the camera control 

and FPV. 

8.1 Connecting Procedures 

Follow these instructions to connect a mobile device to the Phantom 2 Vision+ camera. 

(1) Power on the Remote Controller and the Range Extender. 

(2) Power on the Phantom 2 Vision+. 

(3) Enable the Wi-Fi on your mobile device; wait for about 30 seconds, and then select "Phantom_)()()()()()(" from theWiFi network list (Figure45). 

(4) Run the DJI VISION App on your mobile device. When the Wi-Fi Computer Connection status on the App main menu 

goes green, the connection is good (Figure46). 

(5) Tap the "CAMERA" icon and the DJI VISION App will begin a live camera preview (Figure47). This means everything 

is functioning normally. 

Enable Wi-Fi 

Select 

Phantom_xxxxxx 

-

-- ~-.. WI·FI I Wl-1'1 Gill I Choose a Network. .. FC2GD_to05H •<!> .,,~100020 •0 

.-.. . 

( Ask to Join Netwofb (I@ I ~'*-b ... beJgnd 

Figure 45 _ 

Wi-F1 Computer Connection Status Description 

Icon l!lescrlptloo ~J~;~~~~~~t-Wi-Ft Computer ~ Connection status Figure 46 • Ia Figure 47 

(G, Solid green Wi-Fi is connected to the Phantom 2 Vision+. 

§r Solid blue Wi-Fi is connected to another Wi-Fi network, not to the Phantom 2 Vision+. 

e Off No Wi-Fi connection. 

ecJ • The SSID is unique for each Phantom 2 Vision+ It will appear as Phantom_)()()()()()( in your Wi-R list 

• Android users can tap the SSID button on the main page to mobile device Wi-Fi settings directly. 

24 iC iMS OJI All Rl~hls Reserved 
Flight Environment Requirements 

(1) Do not use the aircraft in severe weather conditions. These include wind speed exceeding category 4, snow, rain 

and smog. 

(2) Fly in open fields as high buildings or steel structures may affect the accuracy of the onboard compass. 

(3) Keep the Phantom away from obstacles, crowds, high voltage power lines, trees or bodies of water when in flight. 

(4) Reduce the chance of electromagnetic interference by not flying in areas with high levels of electromagnetism, 

including base stations or radio transmission towers. 

(5) The Phantom cannot operate within the polar areas. 

(6) Do not fly the aircraft within no-fly zones specified by local laws and regulations. 

Preflight Checklist 

(1) Remote Controller, smart batte,Y, Range Extender and smartphone are fully charged. 

(2) Propellers are mounted correctly. 

(3) Gimbal clamp has been removed. 

(4) Damping absorbers are in good condition, not broken or worn. 

(5) Anti-drop kits have been mounted correctly. (6) Camera lens cap has been removed 

(7) Micro-SO card has been inserted if necessary. 

(8) Gimbal is functioning as normal. 

(9) Motors can start and are functioning as normal. 

(10) DJI VISION App can connect to the camera 

1 C::allbratlng the 

IMPORTANT: Make sure to calibrate the compass in every new flight location. The compass is very sensitive to 

electromagnetic interference, which can cause abnormal compass data leading to poor flight performance or even flight 

failure. Regular calibration is required for optimum performance. 

0 • DO NOT calibrate your compass where there is a chance of strong magnetic interference, such as magnetite, 

parking structures, and steel reinforcements underground. 

• DO NOT carry ferromagnetic materials with you during calibration such as keys or cellular phones. • DO NOT calibrate beside massive metal objects. 

1.1 Calibration Procedures 

Choose an open space to carry out the following procedures. Watch the Phantom 2 Vision+ quick start video for more 

details 

--. Start cali. 

Quickly the switi:h S l 

Position-1 (W)., 

,... Position-3 

l

Posilion-1->PosiUOti:3->Posltionl 1 

Aip 5 times or above, or tap 

'Compass Calibration' in DJI 

VISLON APP--: 

360"Rotate the aircraft 

__ __"!_ 

LED Flight Indicator 

Solid Yellow 

1U. 

-- :f_ __ _ _ 'f 

LED Flight Indicator I ! ·Red, Yellow 

Solid Green . iNormal LEDj !lashing in turn 

Start horizontal calibration Start vertical calibration 

Position-1 

Position-3 (@.;;• 

Positon-1->Positon-3 

->Positon1 Flip once 

Figure 48 

I Succeed I Fail 

Re-calibrate 

© 2015 DJI All Rights Reserved 25 

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1.2 When to Recalibrate 

(1) When compass data is abnormal, the rear LED flight indicator will blink. red and yellow. (2) Flying in different location to last flight (3) Mechanical structure of the Phantom has changed, i.e. changed mounting position of the compass 

(4) Severe drifting occurs in flight, i e Phantom does not fly in straight lines. 

2 Stamlng!StopJJing the Mo ... t-.o.., rs"--------------------' 

2.1 Starting Motors 

A Combination Stick Command (CSC) is used to start the motors instead of 

simply pushing the stick up. Push both sticks to their bottom corners to start the 

motors. Once the motors have spun up, release both sticks simultaneously 

2.2 Stopping Motors 

There are two methods to stop the motors. 

Figure 49 

Method 1: When the Phantom has landed, push the throttle down, then conduct CSC Motors will stop immediately 

Release both sticks once motors stop. 

Method 2: When the aircraft has landed, push the throttle down and hold Motors will stop after 3 seconds 

[1] [2] 

Figure 50 Figure 51 

0 Do not execute CSC during normal flight. This will stop the motors and cause the aircraft to drop without control. 

''IJ: • Conduct the esc as neatly as you can. Release the sticks once motors starVstop. 

• Pull down the throttle stick to descend. The stick will lock into place and the aircraft will descend steadily. Push 

the throttle stick upward to release throttle lock. 

3 Flight Test 

3.1 Take off/Landing Procedures 

(1) Place the Phantom 2 Vision+ on open flat ground with battery indicators facing towards you (2) Power on the Remote Controller and Range Extender, then the Smart Flight Battery. 

(3) Launch the DJI VISION App and start bind it with your smartphone then enter the camera preview page (4) Wait until the Rear LED Right Indicator blinks green. This means it has initialized and is Ready to Fly If it flashes yellow, 

it is in Ready to Ry (non-GPS) mode and will require more careful flight. Execute the CSC command to start motors 

(5) Push the throttle up slowly to take off. Refer to Remote Controller Operation (Page 1 B) for more details (6) Shoot phctos and videos using the DJI VISION App. Refer to DJI VISION App Usage (Page 32) for more details. (7) To land, hover over a level surface and gently pull down on the throttle gently to descend. 

(B) After landing, execute the CSC command or hold the throttle at its lowest position for 3 seconds or more until the 

motors stop. 

(9) Turn off the smart battery, Range Extender and Remote Controller. 

26 © 2015 DJI All Reserved 
flight. Refer to the Low Battery Level Warning Function(Page 28) for details. 

• View tutorials about flight for more flight information:www.dji.com/phantom2visionpluS/training. 

• Aircraft and battery performance is subject to envfronmental factors such as air density and temperature Be 

very careful when flying 3000 meters (9800 feet) or more above sea level, as battery and aircraft performance 

may be reduced. 

3.2 Video Suggestions and Tips 

(1) Work through the check list before each flight. (2) Set the gimbal working mode to Stabilized. 

(3) Aim to shoot when flying in Ready to Fly only. (4) Always fly in good weather, such as sunny or windless days. (5) Change camera settings to suit you These include FOV, photo format and exposure compensation. 

(6) Take flight tests to establish flight routes and scenes (7) Push the sticks gently to make aircraft movements stable and smooth. 

The Phantom will enter Failsafe mode when its connection to the Remote Controller is lost. The Flight Control System will 

automatically control the aircraft to return to home and land to prevent in1ury or damage. 

E§ Home Point: When the Phantom enters 'Ready to Fly' from the 'Ready to Fly status (non-GPS)', the GPS 

coordinates will be recorded and set as the home point 

• When Remote Controller signal is lost, the aircraft will return to the recorded home point coordinates and land. 

• Home point coordinates are used to calculate the horizontal distance of the aircraft (shown as "Distance" on the 

GUI of the DJI VISION App). 

• After successfully record the home point, rear LED flight indicators blink fast green. 

· Dynamic Home Point: The Home point will be reset to position of the mobile device at specific tin'le intervals. 

• Enable dynamic home point in DJI Vision app or Phantom 2 Assistant. • Dynamic home point is only available to the GPS-enabled mobile device. Turn on GPS and data service to 

obtain higher accuracy of the mobile device position 

• Dynamic home point is useful in situations when you are in motion and require a Home point that is different 

from the takeoff point. 

4.1 When Will Failsafe Activate? 

( 1 ) The Remote Controller is powered off 

(2) The Phantom has flown out of effective remote controller range. (3) The signal between the Remote Controller and the Phantom has been blocked. (4) There is interference causing a signal problem with the Remote Controller. 

4.2 Failsafe Procedure 

Initiating the Failsafe mode from different flying statuses will results in different landing processes. 

Ready to Fly(non-GPS)- Automatic landing 

The Right Control System will keep the aircraft level during descent and landing. It may be drift during the descent and landing process. 

Ready to Fly- Automatic go home and land 

The Flight Control System will automatically control the aircraft to fly back to the home point and land. 

1 Record Home Point 2 Flying 3 Remote Controller signal lost 

rtF ,__, • • 

LED Right Indicator 

Yellow Green flash1ng LED Right Indicator Green flashing LED Flight Indicator Yellow flashing 

4 Slgnallostlasts 3s, begin to go home 5 Fly back to home point 6 Landing after hovering 15s 

1·- ® 

.j. 

• 

.................. "'1i1 

• ...:, -4 'f El:l'.-.!!e' 10 3.'n ' 

LED Flight Indicator Yellow flashing LED Flight Indicator Yellow flashing LED Flight Indicator Yellow flashing 

Figure 52 

© 2015 OJ\ All R19hts ReseiVed 27 
• When the aircraft is tanding automatically, users can control the aircraft's position and altitude if the remote 

controller signal is recovered. 

• Aircraft cannot navigate around vertical obstacles on its return home course during Failsafe. However, you can set 

return home altitude value in Phantom Assistant to avoid hitting vertical obstacles through DJI Phantom Assistant. 

Quickly flipping the S2 switch of the Remote Controller from top to bottom 5 times or more will reset the current 

aircraft position as a new home point. Rear LED flight indicators will blink green rapidly wihen successful. 

Failsafe on the DJI VISION App 

The DJI VISION App will provide information during Failsafe. 

Figure 53 Rgure 54 

4.3 Regaining Control During Failsafe Procedures 

, ... 

-

... 

Position of Switch S1 (@=:~ :(i· .. W,~ '.. ,' 

Posttion-1 

Po~iiio~-2 PosTtion-3 

When the S1 switch is switched to Position-1, toggle Regain control as soon as signal is 

How to regain control the S 1 switch to any other position once to regain recovered. control. If the Remote Controller signal is recovered, 

control is returned to the pilot. 

5 Low Batterv Level Warning Function 

If the DJI smart battery is depleted to a point that may affect the safe return of the aircraft, the low battery level warning 

notifies users to take action. Users are advised to land the aircraft immediately when they observe these warnings The 

thresholds for these warnings are automatically determined based on the current aircraft altitude and its distance from 

the Home point. Details of the battery level warning are listed below 

Crit1cal Low 

battery level 

warning(Red) 

28 © 2015 OJI All Rlghls Rcser>od 

Sufficient battery levei(Green) 

Current 

battery level 

Battery level1nd1cator 

..... 

Figure 55 

Estimated 

remaimng 

flight t1me 

20Jin 
Sufficient battery Sufficient battery Green LED blinks No message prompts Operating normally, no level level slowly action needed 

When "Go-Home" is 

selected in the Phantom 

Assistant, this message 

will appear: 

Go Hom• fn 10 Seoond• 

H you may llOI be enough 

batlery power IG relam to hi hcmn 

- Fly the Phantom 2 The battery Cancel Go Home Vision+ back and land Low battery power is low. Red LED blinks it as soon as possible, level warning Please land the slowly. Tap "Go-home" to have 

aircraft. the aircraft return to the then stop the motors 

Home point and land and replace the battery. 

automatically, or "Cancel" 

to resume normal flight 

If no action is taken, the 

aircraft will automatically 

go home and land after 10 seconds 

Critical Low The aircraft The DJI Vision App screen The Phantom 2 Vision+ 

battery level must land Red LED blinks will flash red and aircraft will begin to descend quickly warning immediately starts to.descend and land automatically 

Estimated Estimated remaining flight remaining flight N/A N/A N/A 

time based on current battery level. 

·V· Color zones on the battery level indicator 20mln reflect estimated remaining flight time and are adjusted automatically, according to the aircraft's current status. 

When the critical battery level warning activates and the aircraft is descending to land automatically, you may 

push the throttle upward to hover the aircraft and navigate it to a "!lore appropriate location for landing. 

When these warnings are triggered, please bring the aircraft back to the Home point or land to avoid losing 

power during flight. 

Low Battery Level Waming on the DJI VISION App 

Battery level warnings will show on the camera page of the DJI VISION App when the battery level is low. 

(1) A red light will flash along the edges of the app screen. · 

(2) Audible alarm. Make sure sound is turned on and volume is turned up on your mobile device. (3) The aircraft battery icon will turn red. 

Figure 56 

The aircraft battery 

icon will turn red 

© 2015 DJI _All Rtghts Reservec 29 

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(International Civil Aviation Organization) and their own national airspace regulations. For safety reasons, the flight limits 

function is enabled by default to help users use this product safely and legally. The flight limits function includes height 

distance limits· and No Fly Zones. 

In Ready to Fly mode, height, distance limits and No Ry Zones work together to manage flight. In Ready to Fly (non-GPS) 

status, only height limits work and flights cannot go higher than 120m. 

= u:J Default parameters in Assistant are compliant within the definitions of class G ruled by ICAO (Refer to Airspace 

Definition to get more details). As each country has its own rules, make sure to configure these parameters to 

comply with these rules before flying. 

6.1 Max Height & Radius Limits 

Max Height & Radius limits flying height and distance. Configuration can be done in the Phantom 2 Vision+ Assistant 

(Figure 57). Once complete, your Phantom will fly in a restricted cylinder (Figure 58). 

I>HAN!Cl .. ·- - • 

L .r .. .. I 

--

------

_____ .,._ Max Height Max RadiUS 

----- __ , .. __ ..... .. 

_ 

... , .... __ 

----

.. 

--

.. ''""''_ -·-... 

.. 

,.. 

--

__ -

..... 

-

.... 

·-·--·--

Figure 57 

Ready to Fly G -·····Green flashing 

Max Height 

Umns 

Flight height must be under 

the set height. 

DJI VISION App 

Warning· Height limn 

reached 

Max Radius Flight distance must be within Warning Distance limit the max radius. reached. 

Ready to Fly(noo-GPS) '( ······Yellow flashing 

FlightUmtls DJI VISION App 

Home Point 

--"\0-------,f-- Height of aircraft 

when powered on 

Figure 58 

Rear LED flight indicator 

None. 

Rapid red flashing ······when close to 

the max radius limit.·'· 

Rear LED flight indicator 

Max Height Right height restricted to 120m and under Warning Height limit reached None Max Radius No limits 

& • If you fly out of the limit, you can still control the Phantom, but cannot fly it further. 

• If the Phantom flies out of the max radius in Ready to Fly (non-GPS) mode it will fly back within range 

automatically. 

6.2 Flight Restriction of Restricted Areas 

Restricted areas include airports worldwide. All restricted areas are listed on the DJI official website at http://www.dji. 

com/fly-safe/category-me. Restricted areas are divided into category A and category B. Category A areas cover major 

international airport such as LAX and Heathrow, while category B areas includes smaller airports. 

30 © 2015 DJ1 A1gh1s Rc>ervad 
(2) 1.5 miles (2.4 km) around a designated safety zone is a no-fly zone, inside which takeoff is prevented. 

(3) 1.5 miles (2.4 km) to 5 miles (8 km) around restricted areas are altitude restricted, with maximum a~itude going lrorn 

35 feet (10.5 m) at 1.5 miles (2 4 km) to 400 fee·t (120m) at 5 miles (8 km). 

(4) A "warning zone" has been set around the safety zone. When you fly within 320 feet (100m) of the safety zone. a 

warning message will appear on the DJI Vision app. 

Category B Safety Zone 

(1) Category B "safety zone" is comprised of a "no-fly zone" and a "warning zone". 

(2) 0.6 miles (1 km) around the safety zone is a designated "no-fly zone" 

(3) A "warning zone" has been set around the safety zone. When you fly within 0.6 miles (1Km) of this zone, a warning 

will appear on the OJI Vision app. 

Figure 59:Category A Figure 60 Category B 

Ready to Fly~ ·--·-·Green flashing 

Zone Restncnon DJI VISION App Notificatton Rear LED Rtght Indicator 

Motors Will not start Warning· You are in a No-fly zone Take off prohibited 

No-fly Zone If the Phantom enters the restricted 

• area in Ready to Fly (non-GPS) mode Warning: You are in a No-fly zone, automatic but Ready to Fly mode activates, the landing has begun. (If you are wtthin 1.5 mtle Phantom will automatically descend to radius) 

land then stop its motors after landing. .ti~fr.- ...... 

If the Phantom enters a restricted area Warning: You are in a restricted zone Red flashtng 

Restricted-altitude in Ready to Fly (non-GPS) mode and Descending to safe altitude. (If you are between 

flight zone Ready to Fly mode activates, it will the range of 1.5 mile and 5 mile radius) 

(Ill descend to a safe altitude and hover 1 5 Warning: You are in a restricted zone Max flight feet below the safe altitude. height restricted to between 10.5m and 120m Ry Cautiously. 

Warning zone No flight restriction applies, but there Warning: You are approaching a restricted 

will be warning message. zone. Ry Cautiously. 

Free zone 

No restrictions. None. None 

Semi-automatic descent All stick commands are available except the throttle stick command during the 

descent and landing process. Motors will stop automatically after landing. Users wiil regain control once the 

motors have stopped. There is no need to toggle the S1 switch 

• When flying in the safety zone, LED flight indicators will blink red iJ31 ""''QUickly and continue for 3 seconds, 

then switch to indicate current flying status and continue for 5 seconds at which point it will switch back to red 

blinking. 

• For safety reasons, please do not fly close to airports, highways, railway stations, railway lines. city centers and 

other special areas. Try to ensure the aircraft is visible. 

2015 OJI •n Atg~.ts Reservtc 31 
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All flights are restricted by height, distance and special areas simultaneously. 

Phan1om mode 

Right Status Limits of Special Area Max Height Max Radius 

Ready toRy 

Ready to Fly (non-GPS) " X " " " X 

Naza·Mmode 

Control Mode number of GPS found Limits of Special Area Max Height Max Radius ~6 " " " GPS " <6 X X ~ " " X A Til. <6 X " X ~6 X X X Manual 

<6 X X X 

6.4 Disclaimer 

Please ensure that you are up to date with international and domestic airspace rules and regulations before using 

this product. By using this product, you hereby agree to this disclaimer and. signify that you have read this fully. You 

agree that you are responsible for your own conduct and content while using this product, and for any direct or indirect 

consequences caused by not following this manual, violating or disregarding other applicable local laws, administrative 

rules and social habits thereof. 

DJI VISION App Usage 

The DJI VISION App controls the Phantom 2 Vision+ camera including capture, recording, settings and pitch angle. 

also displays essential flight infonmation including flight parameters and battery level. 

1 ll>JI VISI0N Apfl Main Menu;_. _________________ ___, 

After logging in you will see the VISION App home screen. This shows currentWi-R connection status and the four main 

features of the App. ~ 6J 

CNoEAA ...... 

Figure 61 

32 2015 OJI All Ro~h Rcser veo 

Icons l'lescription ~ Camera Tap to enter the Camera view screen ~ Album Tap to enter your Album of photos and videos 

IDl News Tap to read the latest DJI News 

@ Settings Tap to change and view app Settings 

[ffi] Manuals Tap to view and download manuals ~ Checklist Tap to enter the preflight checklist 

& • When using the camera and the SD card album (Page 37). connect your 

mobile device to the Phantom 2 Vision+ Wi-Fi network. 

•Internet access is required for sharing photos, videos and reading DJI news 

• If you receive a phone call during a flight, the live camera preview screen may 

be interrupted. It's recommended to ignore the call and pay attention to your 

flight. 
[2) 

'-"--""'---11----[10) 

++---[11) 

H---[12) 

-1----[13) 

[31 --====!~~~~~~~~f~~~~~~~~ ~;;;;2:::~L~=t- [14) 

[4) Figure 62 

[1] Return [2] Camera Pitch Control [3] Right Attitude and Radar Function [4] Flight Parameters [5] Wi-Fi Signal Strength [6] 

Flight Battery Level [7] Aircraft GPS Status [8] Micro-SO Card Status [9] Range Extender Battery Level [10] Remaining 

Shots [11] Shutter Button [12] Video Recording Button [13] Camera Settings [14] Hide or Show Flight Parameters 

[15] Rear LED Right Indicator Status 

[1) Return 

ICI-Return to the preview page 

[2) Camera Pitch Control ~-Pitch Control switch is white ~tap once to highlight it 1.!3 and enter Accelerometer Sensor Mode Tap again to 

return to normal. 

Normal Mode . 

Tap up arrow D to pitch camera upwards and down arrow 0 to pitch downwards. Green slider I indicates current 

camera pitch. 

Gimbal pitch control (Normal Mode) 

Figure 63 

Accelerometer Sensor Mode 

Gimbal pitch movement 

Figure 64 

The gimbal pitch movement is controlled by moving your mobile device Pitch forward to pitch camera down and 

backward to pitch camera up. 

Gimbal pitch control (Accelerometer Sensor Madej Gimbal pitch movement 

..... 

Figure 65 Figure 66 Figure 67 

& In Accelerometer Sensor Mode, the pitch angle indicator will show a grey area. When the green pitch indicator 

is inside the grey area, the camera will move according to pitch gestures. When the indicator reaches the 

boundary of the grey area, pitch gestures will control the camera's pitch speed at a constant rate. 

© 2015 OJI All Ao~hts Rcseoveo 33 

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(2) Light blue and dark blue areas indicate pitch. 

Pitching of the boundary between light blue and dark blue area shows roll angle. 

(4) An orange circle around the radar indicates that the dynamic home point is not available. 

A green circle around the radar indicates that the dynamic home point is available and 

a new home point has been set. 

Figure 68 

Tap flight attitude icon to turn on the radar function. Home in the center of the radar and the red icon indicates the 

Phantom 2 Vision+'s current heading, direction, and approximate distance from home. Tap flight attitude icon again 

to disable the radar .The current longitude and latitude of the aircraft is displayed on the bottom of the radar. 

Figure 69 

/ H •'"<:"<-+--- Atrcraft Posttton 

Mobtle Oevtce PoSIIton 

Figure 70 

& • By default, the center of the radar indicates the home point recorded by the Phantom 2 Vision+. Tap the 

center of the radar to switch the center to your mobile device's current location. 

• If your mobile device contains a compass, the top portion of the Radar is the direction you are pointing. If 

not. the radar will be oriented due north. 

• Distance units are metric in Figure 69 and Figure 70. Users can switch the unit to imperial in the settings page. 

[4] Flight Parameters 

Tap to set return home (RTH) altitude. 

Distance: Horizontal distance from home point. 

Altitude: Vertical distance from home point. 

Speed: Horizontal flying speed. 

X 

Go·Hom• Setting 

NIA 

20M 

'IJ: Distance value will show as N/A if the Phantom 2 Vision+ is not in "Ready to Fly" mode 

[5] Wi-Fi Signal Strength 

Indicates camera is connected to your mobile device and Wi-Fi is working normally. 

The connection between the camera and mobile device may fail if Wi-Fi signal strength is low. Refer to Phantom 2 

Vision+ CONNECTION BROKEN for more information. 

[6] Flight Battery Level 

Show current flight battery level. When battery level is low and the battery icon turns red it is recommended to fly the 

aircraft back and land it as soon as possible. Please refer to Low Battery Level Warning Function (Page 28) to get 

more details. 

[7] Aircraft GPS Status 

GPS status icon display the number of satellites found by the aircraft. The icon is highlighted when more than 6 

satellites are found, allow the Phantom to fly in "Ready to Fly" mode. 

[8] Micro-SO Card Status 

Displays Micro-SO Card Status. Icon is highlighted when a valid Micro-SO card is inserted. If there is no Micro-SO 

card present, it is grayed out. 

[9] Range Extender Battery Level 

Shows current battery level of the Range Extender. Refer to Checking the Battery Level (Page 21) for more details. 

[10] Remaining Shots 

Displays estimated shots remaining, based on the current photo size setting and storage capacity of the Micro-SO 

card. This shows '0' if: 

(1) Micro-SO card is not inserted. 

(2) Micro-SO card is full. 

34 © 2015 DJI All Rtghts Rcser.ed 
[ 11] Shutter Button 

Tap to take photos. 

Single capture: press once for a single capture. 

Continuous capture: press once for 3 or 5 captures. 

Timed capture: press once to begin a timed capture, press again to stop. 

;t:): • Shutter button is disabled during video recording. 

• Capture modes can be reconfigured in camera settings, refer to the Camera Settings {Page35). 

[12] Video Recording Button 

Start and stop video recording. Tap once to start recording. A red dot will 

blink to indicate recording is in progress and a time code will appear in 

the top right corner of the preview screen. Press again to stop recording 

[ 13] Camera Settings 

Tap to open the camera settings menu, refer to Camera Settings {Page 35). 

[14] Hide or Show Flight Parameters 

Tap to hide flight parameters Tap again to show. 

Figure 72 

[15] Rear LED Flight Indicator Status 

Displays the aircraft's current flight status. Tap for details. 

Figure 71 

0 

Figure 73 

Figure 7 4 Figure 75 

[1] Capture Mode [2] Photo Size [3] Video Resolution [4] Photo Format [5]1SO [6] White Balance [7] Exposure Metering [8] 

Exposure Compensation [9] Sharpness [10] Anti-flicker [11] Restore Defaults [12] Format Micro-SO Card 

[1] Capture Mode 

Iii Single capture . 

• 3 captures . • 5 captures. Configurable timed capture BEl Ill a) Interval between shots {3-60 s) b) Number of shots • 

{2-254, or number of picture is subject to the capacity of the memory card.) 

© 2015 CUI All Reserved 35 

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[2] Photo Size 

Ell Large: 4384 X 3288, 4:3, 14.4MP 

IJI Medium: 4384 x 2922, 3:2, 128MP 

.. Small: 4384 X 2466, 16:9, 1 0.8MP 

[3] Video Resolution 

·V· 

1920x1080 60i, 16:9 

1920x1080 30p, 16:9 1920x1080 25p, 16.9 

lllllltll" 1280x960 30p, 4 3 

l"l81P' El 1:::: El 1280x960 25p, 4.3 

1280x720 60p, 16 9 

1280x720 30p, 16.9 

640x480 30p, 4 : 3(VGA) 

Three Field of View (FOV) options are supported when shooting in 1920x1080 60i, 1920x1080 30p and 

1920x1080 25p Medium (110°) and Narrow (85°). 

[4] Photo Format 

• JPEG RAW • 

The Phantom 2 Vision+ camera shoots in JPEG and RAW file formats simultaneously 

when this option is selected See the following table for detailed specrrications 

JPEG photo size 4384x3288, 4384x2922, 4384x2466 

RAWphoto size: 4384x3288, 4384x2920, 4384x2464 

RAW can be edited using the most recent versions of Adobe Camera Raw for Photoshop and Adobe 

Lightroom. 

[6] White Balance 

AUTO • AWB (auto white balance) 100 II Sunny 

200 c Cloudy 

400 II Incandescent lamp 

[7] Exposure Metering 

I : Spot 

r.r.1 • Center: The meter concentrates most on the center of the scene. 

• Average: Averages out the light levels for the entire image. This mode is used when the scene has no 

significant light difference. 

• Spot: Measures a small area in the center of the scene. This mode is used in a high contrast scene where 

the subject must be accurately exposed. 

36 © 2015 DJI Roservod 
8 -1 .7(EV} 1.7(EV} -1.3(EV} 1.;3(EV} -1.0(EV} 1.0(EV} -0.7(EV} 0.7(EV} 3 -0.3(EV} 0.3(EV} 

O(EV} 

[9] Sharpness [10] Anti-flicker 

- Standard lil!ml Anti-flicker 

lmim1 Hard mm 50Hz 

lmil Soft - 60Hz 

[11] Restore Defaults 

Restores all default camera settings. Flight battery restart is needed to allow restoration to take effect. 

[12] Format Micro-SO Card 

Fonmat the Micro-SO card All data stored in the Micro-SO card will be lost after formatting. Remember to backup 

before fonmatting. 

4Aibum Page 

The DJI VISION App has an SD Card album and a Mobile Device Photo Album. Images and videos on the SD Card 

album can be synchronized to the Mobile Device Photo Album • 

In the DJI VISION App, tap E:l to enter into the SD Card album and tap Iii to enter into Mobile Device Photo Album. 

SD CARD Album Mobile Dev1ce Photo Album 

.. 

" 

. It 

~ " Figure 76 

& SD Card album is accessible when the mobile device is connected to Phantom 2 Vision+ Wi-Fi. 

4.1. SO Card Album 

Pictures stored in the camera are presented using Thumbnails 

Tap the corresponding thumbnail to view the picture. 

[1] Photos and videos are listed and grouped by date. 

[2] All photos and videos that have been synced to your mobile 

device are marked with 8. -·-·-

[3] Tap any thumbnail for single view mode. Tap a Photo thumbnail DODD 

that hasn't been synchronized to the mobile device to view the !! . !! II .. 

photo. Swipe left or right to view the previous or next photo DODD 

Tap on a video thumbnail to play it and view the video length. ., 

A progress bar will appear at the bottom of the screen. Tap __ j~~~~~~~ ~ B to enter single synchronization mode to synchronize a [2] 

single photo or video, or to synchronize and play a video at the 

same time. 

Figure 77 

[3] 

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Figure 78 Figure 79 

[4] Tap the 11:!11 button to enter multiple synchronization mode (as shown in the following diagram). Tap thumbnails to 

select photos or videos to synchronize to your mobile device (selected thumbnails are marked with a tick). Select 

one or more groups to be synchronized by checking the box before the group, then tap a to start synchronizing. 

During the synchronization process, users can tap 1:1 to cancel synchronization Photos and videos that have 

been synchronized to the mobile device will remain. 

& Some mobile devices cannot support the synchronization of 1 080i60 video flies 

Figure 80 Figure 81 

[5] Tap "Cancel" or "Finished" to exit multiple synchronization mode and return to the SO Card page 

:1'+. ·V' Connect camera data port to a PC via a Micro-USB cable to copy photos or videos on the SO card album from 

the Micro-SO card to the PC conveniently 

S7 ........ 2VW... 

Figure 82 

... 

- : :: ' 

a' • 

--t--Geo-tagged 

locattons 

Figure 83 

[1] Browse all synchronized photos and videos in the album Tap to view selected 

photos or videos 

[2] Photos and videos are displayed using thumbnails and sorted by capture time 

[3] Pictures and videos are sorted by captured/recorded gee-tagged locations 

& Internet access is required for map downloads. 

38 2015 DJI All Reserved 
[5] to share your photos and videos to social networks 

& Access to the Internet is required for photo and video sharing 

5 News Page 

View the latest DJI news (Internet access is required) 

6 Settings Page 

[1] 

[2] 

[3] 

[4] 

[5] 

[6] 

[7] [8] [9] 

-4t11:RS- ' 

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Figure 86 

[10] 

[11] [12] 

[13] 

--

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[14] 1-

Figure 88 

DJI Spreading Wings S900: 

Create Anywharo 

Win; I S90U, CM la!elt Hriiii)'Cir.llot 

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Figure 87 

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._....., ... .... __ • [16] 

CD [17] 

..., ..... a::J [18] 

...... _.__ ....................... .. _, ..... 

[19] [20] 

....... ,. ...... .., ............. ..... 

........ 

[21] 

._ .... CD 

.... .._ CD [22] 

""""" a::J [23] --"""" . [24] 

Figure 89 

..., Sllttmgs 

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Figure 90 

© 2Q;S DJI All R1ghts R•""''"" 39 

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Figure 91 Toolbar Auto Hide Disabled 

[2) When Connection Breaks 

Figure 92 Toolbar Auto Hide Enabled 

When Connecl!on Breaks 

I StapRKOI"dlng (L)I 

Start Recording Start Conllnuaus capwr. 

Staylnldll> 

'MIId!dllllollw_ .. ....,....., .. 

---. .. ........ _ .. ft .. 

-· Figure 93 

[3) Camera Settings Display 

Stop Recording. 

Enabled Stop recording if the Wi-Fi connection between the 

mobile device and the camera breaks while the camera is 

recording 

Disabled. Keeps recording if the Wi-Fi connection between 

the mobile device and the camera breaks while the camera is 

recording 

Select the state the camera will enter in the event of a Wi-Fi 

Connection break between the mobile device and the camera 

Use this function to ensure your recording is uninterrupted 

dudng the flight. 

iOS users will see an enabled item display in the camera settings toolbar and disabled items will be hidden. 

This feature is not available on Android. 

Figure 94 

[4) Preview Quality 

... Prevtcw Qual tty 

--

14b48111!!i""' 

_, .. _ 

32Ciz2401stsFigure 96 

40 © 2015 OJI All Rcser·,ed 

., 

High: 640 x 480@30fps 

Medium: 640 x 480@15fps 

Medium: 320 x 240®30fps 

Figure 95 

0 

Low: 320 x 240@15fps (Recommended when there is a lot of interference.) 
[6] Ground Station 

Slide to the right to enable ground station feature. 

[7] Compass Calibration 

Tap to calibrate the compass. Do not calibrate the 

compass during flight. 

[8] Low Battery Auto Go Home 

Enable or disable auto go home feature when battery 

is low. 

(9] Dynamic Home Point 

When activated, the Home point will be reset to your 

current position at specific time intervals. The aircraft 

will return to the latest Home point as required. 

[10] Current RTH Altitude 

Default RTH altitude set to 20m. Raising the RTH 

altitude above 120m is not recommended. 

(11] Battery History Info 

Show the battery history warning records. 

[12] GPS Signal Notice 

If enabled, the DJI VISION App will display a popup tip when attempting to takeoff without a sufficient 

GPS signal. 

[13] FPV Mode 

Switched on, the gimbal will work in FPV mode. 

Switched off, the gimbal will work in Stabilize mode. 

[21] Rnd My PHANTOM 2 VISION 

if rotation lock is enabled (for iOS device only). 

[ 15] Low Battery Warning 

If enabled, an alarm will sound when the battery 

level is too low. 

& We recommended adjusting the mobile 

device volume to the highest level. 

[16] Tutorial 

Hints and Tips 

[ 17] Clear News Cache 

Tap to flush news cache. 

[18] Binding 

In the event that camera and Range Extender binding 

is lost or an item has been repaired or replaced, 

binding must be performed using the OJI VISION App 

Refer to Binding the Phantom 2 Vision+ and Range 

Extender (Page 21) for details. 

[19] Rename Range Extender SSID 

Tap to rename the SSID of the Range Extender 

Refer to Rename Range Extender SSID (Page 21) 

for details. 

(20] Upgrade Range Extender 

When upgraded, it is possible to use a mobile 

device's data network to access internet functions 

while connected to the Phantom. 

This feature is not available on Android. 

Phantom 2 Vision's - -+--.-------.1 

location 

[22] Account 

Tap to see user account information. Figure 97 

[23] Rate 

Tap to rate the DJI VISION App. Internet access required. 

'IJ: Android App does not include rating. 

[24] About 

Tap to see the current version of the OJI VISION App and contact information. 

© 2015 DJI All Rights Reserved 41 

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waypoints and setting waypoint altitude and overall speed When flight plan has been created, simply tap "GO" and 

your aircraft will execute the flight mission automatically You may also abort the flight mission and bring aircraft home by 

activating "GoHome" feature. 

& Upgrade Phantom firmware to the latest version to enable ground station feature Refer to "Firmware Upgrade of 

the Phantom 2 Vision+" (P46) for more information about how to upgrade the firmware. 

7.1 Ground Station GUI 

[7] [B) 

-~y--[11] 

[12] 

[13] 

[14] 

[15] 

[16] 

[17] 

Figure 99 

[1]MODE 

Modes include 

Hover Hovering 

Waypoint Mission in progress 

GoHome Returning to home point 

Take off. Taking off 

Landing. Landing 

GPS: GPS flight 

Atti.:Atti. flight 

Manual: Manual flight 

[2] Approximated Flight Mission Distance 

Planned mission distance. To achieve optimum battery 

performance, max mission distance is 5km(3miles). 

[3] Speed 

For flight safety concern, only three gears of 

flight speed are available. Choose from Fast (Bm/ 

s), Mid(4m/s) and Slow (2m/s) for flight speeds. 

Estimated 10 minutes flight is achievable when the 

aircraft travels in "Fast" gear. 

[4] Wi-Fi Signal Strength 

Wi-Fi signal strength display. Refer to [5] in "Using the 

DJI Vision App" for details. 

[5] Battery Level 

Battery level display. Refer to [6] in "Using the DJI 

Vision app" for details. 

[6] GPS 

Number of satellites connected. Refer to [7] in "Using 

the DJI Vision app" for details. 

[7] Flight Attitude and Radar 

42 20 15 OJI All Rogt,IS Reserved 

AMude and Radar display. Refer to [3] in "Using the 

DJI Vision app" for details. 

[8] Flight Parameters 

Flight information display. Refer to [4] in "Using the 

DJI Vision app" for details. 

[9] Back 

Return to camera GUI. 

[10] Home Point Locator 

Locate your Home point. 

[ 11] Orientation Lock 

Unlock to sync map orientation with aircraft movement. 

[12] Map View 

Select map view from standard, hybrid or satellite. 

[13] Waypoirit 

Tap each waypoint to set altitude. 

[14] Delete 

Delete current waypoint. 

[15] Go Home 

Abort mission, return home and land. 

[16] Done 

Hit "Done" then tap "GO" to begin mission. 

[17] Flight Area 

The aircraft can fly in this area and return to the 

home point with the current battery level This area 

is dependent on the current state of the aircraft and 

will be refreshed at specific lime intervals 
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this thoroughly before using Ground Station. 

Qi__J Settings 

CAMI!IIA 

Toolbar Auto Hide cr:l 

When Connection Breaks > 

Camera Settings Display > 

Preview Qualtty > 

_

fUG!!rC0111110W!RNIO ...._ 

Parameter Unit ,.,....C!I M-@ 

( Ground Station CD 

Figure 100 

Ensure your mobile device has access to the Internet. Due to the map data required. Wi-R connection is recommended 

Internet access is required to cache the ground station map, if Wi-R is unavailable, mobile data service is required Open 

the DJI Vision app camera GUI and swipe left to launch ground station( see Figure 101 ). DJI Vision app cannot connect to your aircraft while it is accessing the Internet. Hence, you may prompt with the warning message such as "Connection to Phantom Failed". This message will not appear when your aircraft is re-connected to DJI Vision app Map data of your 

current location will load. You can then drag the map to cache nearby areas for future use(see Figure 102). 

Figure 101 Figure 102 

Step 2 Setting a Waypoint: 

Disconnect from the Internet and connect the DJI Vision app to your aircraft. Check that remote controller S1 switch is in 

iY position (position-1) and the upper left corner in ground station display l:ilm and wait for the aircraft to enter "Readyto-Fly" mode (LED indicator blinking green) before swiping left into ground station. Tap on the map to place a waypoint 

You can place up to 16 waypoints including the Home point Waypoints cannot be placed beyond 500m from the Home 

point or inside No Waypoint Areas 

Figure 103 Figure 104 

© 2015 DJI All Rcse1veo 43 

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 To achieve the optimal video transmission quality, the aircraft is set to operate within a 500m

radius area from 

Home point 

Tap on a waypoint to open a waypoint properties window Slide the white dot right to adjust waypoint altitude The 

default allitude is set to 98 feet (30m) and can be adjusted from 0 to 650 feet (200m). Tap "OK" to save waypoint 

settings To delete current waypoint. tap l!J Modify longitude and latitude value using the input box 

GO 

Ftgure 106 

Step 3 Preview a Mission: 

Tap "Done" to preview the mission when all waypoints are set A prompt similar to the one below will appear. 

This prompt lists all waypoints and their altitudes The aircraft will fly to each waypoint listed If there is a difference in 

altitude between waypoints, the aircraft will adjust its altitude as it flies between points When ready, tap "GO" to begin 

mission. 

& Aircralt reacts differenUy to the "GO" command: 

• If aircraft is on the ground the aircraft takes off automatically and ascend 16 feet (5m) then fly to the first 

waypoint 

• If aircraft is in the air, the aircraft flies to the first waypoint 

Step 4 Executing Flight Mission 

The aircraft flies to each waypoint in numerical order. As it flies, swipe back into the DJI Vision app camera GUI to 

control camera tilt and capture photos or video Tap Ill to pause the mission during the flight, and aircraft will then start 

hovering. Tap a to resume mission. If you wish to regain control of the aircraft, toggle the S1 switch on remote controller 

from J' (Position-1) to either ~ (Position-2) or 1}. (Position-3) to discontinue the current mission. ' 

Step 5 Landing 

When all waypoints have been visited, the aircraft will return to its Home point and hover. Regain control of the aircraft 

and land it manually. You may also tap 1!!13 button to initiate "Go Home· procedure Aircraft will abort current mission, 

return to Home point and auto land. When the aircraft is landing automatically, users can control the aircraft's position 

ard altitude. Users can start the motors to take off immediately after the motors have stopped foiiO>Ying auto landing. 

Figure 107 ~ ~ 2015 DJI ~.II Roghts Rc•erved 
1 Installing l!lrlver and Phantom 2 VIsion+ Assistant 

1.1 Installing and Running on Windows 

(1} Download the driver installer and Assistant installer (.EXE} from the Phantom 2 Vision+ download page. 

(2} Connect the Phantom 2 Vision+ to a PC using a Micro-USB cable 

(3} Run the driver installer and follow the prompts to finish installation. 

(4} Run the Assistant installer and follow the prompts to finish installation 

(5} Double click the Phantom 2 Vision+ icon on your desktop to launch Assistant. 

& Supports Windows XP, Windows 7 and Windows 8 (32 or 64 bit}. 

1.2 Installing and Running on Mac OS X 

(1} Download the Assistant installer (.OM G) format from the Phantom 2 Vision+ download page. 

(2} Run the installer and follow the prompts to finish installation. 

Figure 108 

(3} When launching for the first time if using Launchpad to run the Phantom 2 Vision+ Assistant, Launchpad will not 

allow access because Assistant has not been reviewed by the Mac App Store 

•rtaa•u«Nn"'cu'lM openM .._....It I• 

Figure 109 

(4} Locate the Phantom 2 Vision+ icon in Finder, press Control then click the icon (or right-click the icon using a mouse}. 

Choose Open from the shortcut menu, then click Open in the prompt dialog box to launch. 

(5} After the first successful launch, double click the Phantom 2 Vision+ icon as normal to launch using Finder or 

Launchpad. 

---

::: Qo ...... -

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-------+- • :: 

Figure 110 

© 2015 DJI All Rogr.1s Resel\led 45 
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are from the Windows version 

2 Using Assistant 

The Phantom 2 Vision+ Assistant is used to configure the flight control system and upgrade firmware The Phanlom RC 

Assistant is used to configure the Remote Controller and upgrade its firmware. 

2.1 Using the Phantom 2 Vision+ Assistant 

Figure 111 

_ _,__ 

-=--

= 

-=t--. 

- =..-.=. · 

(1) Power on the PC and the Phantom 2 Vision+. Connect the Phantom 2 Vision+ to the PC with a Micro-USB cable. DO 

NOT disconnect until configuration is f<nished 

(2) Run Phantom 2 Vision+ Assistant and wait for the Phantom 2 Vision+ to connect. Watch the indicators on the 

bottom of the sc;;_een. When connected successfully, the Computer Connection status and Data EXchange 

Indicator blinks <)? • . 

(3) Choose [Basic] or [Advanced] configuration pages. 

(4) View and check the current configuration in the [View] page. 

.-------Function switch between Phantan 

and Naza..M worklng modo 

r----Language swap 

Account, software version 

====;;;;:::===:a-- Firmware upgrade 

._,.------"""'---="--1-IMU calibrat1on 

Figure 112 · 

• Th1s image is for reference 

only. Please refer to the 

actual user interface. 

,&. • Do not enable Naza-M mode before finishing "Advanced Flight Maneuvers" in the 'Phantom Pilot Training 

Guide". 

• Enable Phantom mode by tapping the same button if Naza-M mode is enabled. Once changed to Phantom 

working mode, all parameters will return to factory settings. 

2.2 Rrmware Upgrade of the Phantom 2 Vision+ 

(1) Click [Upgrade] icon to check the current firmware version and whether the installed firmware is the latest version. If 

not, click links to upgrade. 

(2) Wait until the Assistant shows "finished". Click OK and power cycle the Phantom 2 Vision+ after 5 seconds. Once 

complete, firmware is up to date. 

46 © 2015 OJ\ All Rights Reserved 
Firmware upgradable items--1---- uu _ 

._ ..... 

-

Current firmware version--1,------------' 

Figure 113 

• An internet connection is required to upgrade the Phantom 2 Vision+ firmware. 

• DO NOT power off until the upgrade is finished. 

• This 1mage IS for reference 

only. Please refer to the 

actual user interface 

• If the firmware upgrade fails, the Flight Controller will enter a waiting for firmware upgrade status automatically. 

If this happens, repeat the above procedures. 

Rrmware upgradable items: (1)Fiight Controller (2)GPS (3)5.BG Receiver (4) Main Board (P330CB) (5)Battery (6) 

GimbaiiMU 

2.3 Using the Phantom RC Assistant 

Use the Phantom 2 Vision+ Assistant to install PHANTOM RC Assistant on your Windows PC or Mac, and then follow the 

below steps to configure the Remote Controller. 

Figure 114 

(1) Turn off the Remote Controller and find its Micro-i.JSB slot. 

(2) Power on PC and Remote Controller then connect Remote Controller to the PC with a Micro-USB cable DO NOT 

disconnect until configuration is finished 

(3) Run the PHANTOM RC Assistant and wait for the Remote Controller to connect to Assistant. Watch the indicators jf3)Ct~\ on the bottom left of the screen. When connected successfully, the Computer Connection status is (~and Data ·Exchange Indicator blinks B' . 

(4) Finish configuration in the [Main] page 

(5) Finish upgrade in the [Info] page if necessary. 

Language swap 

Mam L--f-,....--~~-......----..,..---I--Rrmware upgrade, 

Data Exchange lnd1cator----;j 

Computer Connection status;---ii--iiiiiiiiiiiiiiiiiiilliiiiiiiiii 

Rgure 115 

Account, Software versiOn 

·ThiS image is for reference only 

Please refer to the actual user 

interface. 

© 2015 DJI ~JI Roghls Reseoveo 4 7 
Rear LED Flight Indicators Normal status 

lR'- Gl Y• ...... (Red. Green. Yellow flashes in turn) Power On Self-Test 

1?1 ~ ...... (Green, Yellow flashes in turn) Warming Up 

'i?' ...... (Slow Green flashes) Ready to Fly 

''Xi ······(Slow Yellow flashes) Ready to Fly (non-GPS) 

Rear LED Flight Indicators Abnormal status 

0 ...... (Quick Yellow flashes) Remote Controller Signal Lost 

· · · · · · (Slow Red flashes) Low Battery Level Warning 

...... (Quick Red flashes) Critical Low Battery Level Warning ~[: • • • • • · (Three Red flashes off and on) Not Stationary or Sensor Bias is too big --(Solid red) Error• ~~r;:i$,: ...... (Red, Yellow flashes in turn) Compass Needs Calibration 

"You can learn more about error by connecting the Phantom 2 Vision+ to the Assistant. 

2 

S~lflcatlons 

Aircraft 

Supported Battery DJI 5200mAh Li-Po Battery 

Weight (Battery & Propellers included) 1242g 

Recommend payload S:1300g 

)> Maximum payload 1350g 

"0 

"0 

CD Hovering Accuracy (Ready to Fly) Vertical 0 Bm, Horizontal 2 5m :J 

c. 

x· Max Yaw Angular Velocity 200'/s 

Max Tillable Angle 35' 

Max Ascent I Descent Speed Ascent 6m/s, Descent: 2m/s 

Max Flight Speed 15m/s (Not Recommended) 

Motor Diagonal Length 350mm 

3-axlal stabilized Gimbal 

Working Current Static : 750mA, Dynamic 900mA 

Control Accuracy ±003' 

Controllable Range Pitch : -90' - 0' 

Maximum Angular Speed Pitch : 90'/s 

Camera 

Operating Environment Temperature O'C-40'C 

Sensor Size 1/23" 

Effective Pixels 14 Megapixels 

Resolution 4384x3288 

HD Recording 1 080p30 /1 080i60 

Recording FOV 110'/85' 

48 C 2015 OJI All Alf;hts Rcservco 
Communication Distance (open area) 

Receiver Sensitivity (1%PER) 

Transmitting Power (EIRP) 

Working CurrenWoltage 

Battery 

Range Extender 

Operating Frequency 

Communication Distance (open area) 

Transmitting Power 

Power Consumption 

CE Compliance 400m, FCC Compliance BOOm 

-93dBm 

CE Compliance 25mW FCC Compliance 100mW 

120mA@3.7V 

2000mAh rechargeable LiPo battery 

2412MHz- 2462MHz 

500m-700m 

20dBm 2W 

3.1 How to solve large margin(s) mid-point error? 

If the Remote Controller stick(s) mid-point margin of error is too big, the motors will fail to start when you execute the 

esc and the Phantom will not take off The below are some possible fixes for this. 

(1) One of the Remote Controller's stick positions (except the throttle stick) is not centered when powering on the 

Phantom 2 Vision+ 

Solution Place all F.lemote Controller sticks at their mid-point positions and then power cycle the Phantom 2 Vision+. 

to re-record the mid-point 

(2) The Remote Controller sticks have been trimmed, leading to a deviation in the mid-point position. 

Solution: Use Assistant to perfonm a Remote Controller calibration. 

a) Connect to Assistant, tap Basic -> RC -> Command Sticks Calibration and push all Remote Controller sticks 

through their complete travel range to see if any stick cannot reach its outenmost position. 

b) Power cycle the Phantom 2 Vision+. Power cycling is required. 

c) Re-attempt Remote Controller calibration in Assistant. 

If the above solutions do not solve your issue, please send your Remote Controller to DJI Customer service for repair 

3.2 How to restore a video file if power is turned off during a recording session? 

Solution: Keep or place· the Micro-SO card back into the camera. Power cycle the camera and wait about 30 seconds for 

the video file to be restored. 

3.3 Failure to acquire the SSID. 

Solution: Double check whether both the camera and Range Extender are powered on and the power switch of the 

camera is switched to "Wi-Fi ON." 

3.4 What to do if Phantom 2 Vision+ is out of sight and the Wi-Fi connections is lost? 

Solution: Tum off the Remote Controller to trigger the Failsafe mode and the aircraft will start to fly back, descend, and 

land at the Home point. Please make sure there are no obstacles between the Phantom and the home point and that you 

are familiar with the procedure for regaining control. 

3.5 Wi-R connection fails all the time. Solution: Double check the current Wi-Fi connection status of the mobile device. The mobile device may be connecting 

to other Wi-Fi networks after a connection breaks with the Phantom 2 Vision+. 

3.6 Files fail to synchronize. 

Solution Video files that are too large (file sizes close to 4GB) cannot be synchronized to the mobile device. Some 

mobile devices do not support the synchronization of the 1080i60 video files. 

© 2015 DJI All Al!;hls Reservso 49 

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3.8 Failure to share. 

Solution: Make sure your mobile device has access to the Internet. 

On > 

> 

> 

> 

> 

> 

> 

> 

> 

........ Photos 

PhaD A:nd on )"U Pod bdl rruty 

I:OI1t*1 olher Worm~~an. sucn u ~ lUidv.t.nhphaiDwulliklln 

ij DJIVISION CO] 

Figure 118 

3.9 Some Android devices have a problem connecting to the Phantom 2 Vision+ Wi-Fi Extender. 

Solution: Some Android devices do not allow for both a Wi-Fi connection and a mobile data connection at the same time 

When trying to connect to the Phantom 2 Vision+ Wi-Fi network, most devices will check whether an Internet connection 

has a certain Wi-Fi setting enabled, e.g. Auto network switch or Test for Internet connection. If no Internet connection 

is found because the Phantom 2 Vision+ creates a non-routable connection it will drop the Phantom 2 Vision+ WiFi network connection and scan for the next available connection. Example: For the Samsung Note 3. carry out the 

following procedures to solve this issue. Tap Settings·> Wi-Fi, and then tap the "Menu" button. Select "Advanced" 

then uncheck the "Auto network switch". You might see a warning that indicates the Internet connection is unstable this 

message can be ignored. 

3.1 0 App tips for mobile devices. 

Solution· If using the App on multiple mobile devices turn off the App on the f1rst mobile device then turn it on the second 

one to ensure normal functions on the second mobile device. 

3.11 How to land the aircraft more smoothly? 

Solution First pull the throttle stick position down to lower than 5%, then execute the CSC command to stop the motors 

3.12 Why is the discharge time of a battery not zero when unused? 

Solution. A battery aging test is performed prior to delivery which affects the discharge time of the new .battery This is 

why the discharge time of a new battery is not zero. The battery is okay to use 

3.13 Do I need extra hardware to utilize ground station? 

Solution No extra hardware is required. 

3.14 Does ground station support caching map data offline? 

Solution Yes. user can cache map data in ground station for future use 

3.15 What if I accidently exit DJI Vision App in ground station mode? 

If DJI Vision App is closed when aircraft is executing flight mission. aircraft continues with the remaining flight mission 

If DJI Vision App is closed and failed to re-connect with aircraft within 1 minute, aircraft returns home point automatically 

The content is subject to change. 

I Download the latest version from I 

http://www.dji.com/productlphantom-2-vision-plus II lilt.! . 

© 2015 DJI. All Rights Reserved. 
PHANTOM PILOT TRAINING GUIDE 

Earning Your Stripes Vl.l 

Learn More: www.dji.com 
This product is not suitable for people under the age of 18. Please carefully read the 

"Quick Start Guide", "User Manual", "Disclaimer", and fully watch the tutorial videos 

before using the PHANTOM. Users should make every effort to fly regularly in order to 

improve their flight skills as an advanced level pilot ( ***) . Please fly safely and 

responsibly. 

Please follow these guidelines prior to flying your Phantom: 

Q Always turn on the Remote Controller prior to turning on the Phantom. 

@ Toggle Sl, S2 to the top. @ Be sure there are no distractions when you 're flying. 

G When starting your. training, be sure you are in a very large open area. Be aware of your 

surroundings. Always fly in areas void of obstacles and away from traffic and people. 

@ Before actually taking off, be sure you have calibrated the compass and you have full 

GPS satellite reception (Slow Continuous Green Flashing). 

8 Never fly higher than 400 feet. 

fj During training, stay behind your imaginary barrier and never fly behind yourself. 

G) When in doubt, geAtly pull down on the throttle stick and land. 

f) DO NOT PANIC. 

The aircraft nose shol.!ld face AWAY 

from the pilot before takeoff. 

DO NOT fly the Phantom within a 

radius of 2 meters. 

DO NOT touch the propellers after 

the Phantom has been started. 

Nose 

CAUTION 

FORBIDDEN 

® Tail 

NO TOUCH 
II Take off and land with battery facing you. 

El Hover in one spot keeping battery facing you, make sure to control Left/Right/Forward/Back movement. 

Rotate left, rotate right but try to keep the battery 

pointed at yourself. 
Slowly fly forward/back/left/right with back of 

Phantom pointed at yourself. 

Fly forward to a spot 20-30 feet away. 

Then fly back keeping the battery pointed at yourself. 

Mark a spot (B) on the ground lOft away from the Phantom 's 

take off point. Hover and fly towards that spot and land at 

the spot (B). Then go back into a hover and bring the Phantom 

back to its original position (A) and land again. 

' ' ' ' ' ' ' ' ' \ -.o 

f) ' ' ' ' ' ' ~--e A 
D Fly left 3 meters away from your take·off point, then fly right lOft from your take·off point all while keeping battery 

pointed at yourself. 

3 meters 3 meters 

Then, while keeping the aircraft nose pointed forward, 

fly a 4 point square box formation going clockwise. 

Be sure to be in control and stop and hover in place 

at each point before proceeding to the next point. 

,' \ 

, \ 

, \ 

_.

----- -· (I 

Do the same as above but fly the 4 point box formation 

counter·clockwise. Be sure to be in control and stop and hover in place at each point before proceeding 

to the next point. 

_____ ....,.... ___ """' 

, \ 

,' 

:'/ 
El 

In a hover, starting with the battery pointed at yourself, 

rotate 360 degrees clockwise. 

In a hover, starting with the battery pointed at yourself, 

rotate 360 degrees counter-clockwise. 

Starting with the battery pointed at yourself, go into a hover. 

Then rotate the Phantom 90 degrees facing left, and fly a 4 

point square box formation going clockwise. Be sure to be in 

control and stop and hover in place at each point before 

proceeding to the next point. · 

,_--- -----

, ' 

, ' 

, ' I \ 

' ' \ 

- r-;'r.m r ', ~ \ 

/ ll_ 11 \ 

... 

--- =------

-----------
Starting with the battery pointed at yourself, go into a hover. 

Then rotate the Phantom 90 degrees facing right, and fly a 4 

point square box formation going counter-clockwise. 

Be sure to be in control and stop and hover in place at each 

point before proceeding to the next point. 

w 

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, 

-

- - - -

---

-- --~ \ 

,', ~ , ' 

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// 

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--

With the battery pointed at yourself, fly a circle. Try to 

keep the altitude and also the circle as uniform as possible. 

-------------~ 

~ 

@I 

', --------- ------------ (i) 

Hover with the aircraft nose pointed at yourself and try 

·to keep the Phantom in one place. 
D Fly a circle and keep the aircraft nose pointed towards you. Be sure to keep the altitude the same and the circle as 

uniform as possible. 

--------------

---

EJ Fly a 4 point square box clockwise while keeping the aircraft 

nose facing in your direction. 

D 

-

- --- -..--- - -~ I \ 

I \ 

I \ 

' ------- -----------

Fly a 4 point square box counter-clockwise while keeping 

the aircraft nose facing in your direction. 

ri _____ _. ____ ~ """' 

I \ 

I \ 

,'' ', ,' ~--:_-~ 

1,' r--. ·, ,' 1 \ i I \ -

----- -- --------- -· 
II Fly a 4 point square box clockwise and rotate the 

phantom in the direction of travel. 

-

---- ----~ I \ 

I \ -~11:{- -A'~'=-'~ ...., \ ;5:1<-

' ' ' ' 

------

-----------

~~ Fly a circle counter-clockwise and keep the aircraft 

nose pointed in the direction of travel. Be sure to keep 

the altitude the same and the circle as uniform as possible. 

lfjf 

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~ 

' 

, ' 

, 

._ 

--

... 

------------------

Fly a circle counter-clockwise with the aircraft nose 

pointed at the center of the circle. Be sure to keep 

the altitude the same and the circle as uniform ~s possible. 

-

__ ... 

------------------
D Fly a figure 8 without rotating the Phantom. Be sure to keep the altitude the same and the circle as uniform as possible. 

Fly a Figure 8 with the aircraft nose of the Phantom 

pointed in the direction of travel. Be sure to keep the 

altitude the same and the circle as uniform as possible. 

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......... ........__ 

--------

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Fly Figure 8 patterns while experimenting with different orientations. 

For example, aircraft nose always pointed in a given direction or 

opposite/left/right the direction of travel, etc. Be sure to keep the 

altitude thesame and the circle as uniform as possible. 
Return Home & Land Mode 

Be sure you are in a large open area. Before you take off, 

make sure you have a good GPS lock by ensuring your LED 

indicators are flashing Green. Fly the Phantom at least 50ft 

away from your take off point. Turn off the Remote Controller. 

The Phantom will enter it's failsafe Return-To-Home Mode. 

Let the Phantom finish it's routine and land itself within 2 meters 

of the take off point. 

_,._

--------

El 

I 

• 15 meters 

Intercepting Return Home & Land Mode 

Be sure you are in a large open area. Before you take off, make 

sure you have a good GPS lock by ensuring your LED indicators 

are flashing Green. Fly the Phantom 50ft away from your take 

off point. Turn off the Remote Controller. The Phantom will 

enter it's failsafe Return-To-Home Mode. When the Phantom 

is returning home, you can intercept RTH Mode by switching 

the Sl Switch from the top position to the middle or lower 

position, then continue flying the Phantom. 

. ' 

' 

• 

1 15 meters 
www.dji.com 

Copyrignt:2014 DJIInnovatiar\5 All Rights Re~erved
communicating properly. 

(3) Keep the Range Extender facing the aircraft during flight for the best communication link. 

& Power off the Range Extender after every flight to avoid discharging the battery 

Checking the Battery Level 

The battery level of the Range Extender can be checked in the camera page of the DJI VISION App as shown below 

When the battery level drops to 20% or lower, the battery level icon will go red as a charging reminder. 

battery level abcve 20%, icon is blue battery level under 20%,icon goes red 

,--. ., ~ 

6.3 Rename Range Extender SSID 

-·-

Figure 31 

Make your Range Extender SSID easier to remember by changlng its name 

... StlHlrgo:; , ss 0 ., ... S'iiD , 

............ 

......... 

d) -- ..... - .. ---.·...c M*"~~'" .... .-. ( ........ _, ... ., 

,__, CD 

r.- a:::::J l-- II I l 

"-"""'"""'" > =:"::'.....,.,'9-1'.-·_·,nu ~ ~ - > 

....,. SSI)Of~ Edlndlt > 

Figure 32 Figure 33 Figure 34 

(1) Tap "Rename SSID of Range Extender" in the Settings page Enter a new SSID name (e.g. Phantom_ Tom) in the 

textbox. 

(2) Tap a and you will be asked to enter the last six characters of your MAC address on the Range Extender to 

confirm the change The MAC address can be found on the sticker on your Range Extender. If your MAC address is 

60:60:1F:60:41:E7. then enter 6041E7. 

(3) Tap "OK" to confirm the change. The Range Extender will automatically restart and the App will return to the settings 

page. Approximately 30 seconds later. the new network name can be found in the Wi-Fi list of your mobile device 

Select and connect the renamed network to use the OJI VISION App. 

6.4 Binding the Phantom 2 Vision+ and Range Extender 

If the connection between the Phantom 2 Vision+ and the Range 

Extender fails. or one of them needs to be repaired or replaced, a 

camera and Range Extender binding will need to be performed through 

the DJI VISION App. 

Figure 35 

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(3) Approximately 30 seconds later, the SYSTEM Indicator will start to blink green, indicating that the Range Extender is 

ready for binding. 

(4) Enable.Wi-R on your mobile device then select "Phantom_XXXXXX" the (SSIDof your Range Extender) from theWi-Ft 

network list 

(5) Run the DJI VISION App then tap -> Settings -> General -> Binding (Figure 36). Select 'Scan OR Code' to scan 

the camera OR code on the bottom of aircraft (Rgure 37). Get the camera SSID (E.g. FC200_xxxxxx) and the MAC 

address (Rgure 38). You can also skip the scan and enter the camera MAC address directly (Figure 39). The MAC address can be found on the camera label. 

(6) Tap the tick a in the top right corner. The Range Extender should automatically restart. Binding is now complete 

., Sc:tnga 

.......... 

-""" '-......, 

T ..... (L) 

C.. ..... Co<he > 

........ > 

Figure 36 

., BnCng 

MACAddriiU 

If 

--

SSID 

II MACAdd .... 

H Scan tho OR Code 

Figure 37 

Figure 38 

., 

> 

J 

Figure 39 

Scan the camera OR code on 

the bottom of aircraft 

DO NOT push the Binding Reset Button of the Range Extender unless you are ready to rebind the Range 

Extender and the camera. This will unbind your camera so you must follow the steps above for rebinding. 

If both the Phantom 2 Vision+ and the Range Extender are powered on and working normally, you will be able 

to find the SSID on the Wi-R list of your mobile device. 

-1'\- -v- • The OR code is located on the bottom cover of the Phantom 2 Vision+. If you cannot find the OR code, please 

contact DJI customer service and provide your camera serial number (printed on the label of the camera) so 

they can generate a new OR code for you. 

• Photographing and saving the OR code is recommended to prevent loss. 

7 !::>own loading and Installing the I::>JI VISI0N App 

7.1 Download and Install 

Download DJI VISION App Download and install the DJI VISION App. Choose one of the download methods below. 

Search "DJI VISION" on the App Store then follow instructions for iOS version. 

Search "DJI VISION" on Google Play then follow instructions for Android version. 

i0S6.1 or above Android 4.0 or above 

22 © 2015 OJ! All Rogh:s Reserved 

...... 

... _ ...• I!J ..... . . 
Android (4.0 or above): Samsung Galaxy S3, S4, Note2, Note3 or mobile devices of similar configuration. 

m DJI continues to support many mobile devices and any information from users are welcome. Please send any 

questions or queries to the following mailbox: phantom2vision@dji.com. 

& The DJI website is regularly updated. Check back often for latest App updates. 

7.2 Register and Login 

Access the Internet to register and login. 

[1]--1------, ---lil---

[2] 

·Figure 40 Figure 41 Figure 42 

[1] Register 

Tap 'Register' to enter the registration page Rll in your Email and Password information and then tap r.l to create a 

new account. 

;r:J: The DJI account works with all DJI Assistant and Apps 

[2] Login 

Tap 'Login' to enter the login page. Fill in your registered Email and Password and then tap r.l to login. 

& Log in to your account the first time you use the DJI VISION App. 

:tJ: Tap "Forgot Password" if you have forgotten your login details 

[3] Usage tips 

Useful tips will display when you enter the welcome page. Tap the screen to display the next tip -- !!!~!!1·~ 

,-o--- .,..I'IN'I'~ ...... Figure 43 

© 2015 OJI All R1ghts nosorvoo 23 

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Before flight, always connect your smartphone to the Phantom's Wi-Fi network. This is required for the camera control 

and FPV. 

8.1 Connecting Procedures 

Follow these instructions to connect a mobile device to the Phantom 2 Vision+ camera. 

(1) Power on the Remote Controller and the Range Extender. 

(2) Power on the Phantom 2 Vision+. 

(3) Enable the Wi-Fi on your mobile device. wait for about 30 seconds, and then select "Phantom_XXXXXX" from theWiFi network list (Figure45). 

(4) Run the OJI VISION App on your mobile device. When the Wi-Fi Computer Connection status on the App main menu 

goes green, the connection is good (Figure46). 

(5) Tap the "CAMERA" icon and the DJI VISION App will begin a live camera preview (Figure47). This means everything 

is functioning normally. 

Enable W1-F1 

Select 

Phantom_XXXXXX 

-

--

'F'J171 WI-FI 

IWI-FI Gmj 

Choose a Netwcn ... 

FC2t0_000531 •<!l 

"Phantom_10ot2t •<!l 

..... 

_ ' 

I Ask to Jain Networkl CI®j 

1<1-. netwwb .. be JoMcl 

Figure 45 

Wi-Fi Computer Connection Status Descnption :r~ -' ""="" ~ e ......... ...... Figure 46 • I"" Figure 47 Wi-Fi Computer Connection slatus 

Icon 

_ :;Descrl · =~---- ---~------------~--__. 

Solid green Wi-Fi is connected to the Phantom 2 Vision+. 

Solid blue Wi-R is connected to another Wi-Fi network, not to the Phantom 2 Vision+ 

• Off No Wi-R connection, 

efl • The SSID is unique for each Phantom 2 Vision+ It will appear as Phantom_XXXXXX in your Wi-Fi list. 

• Android users can tap the SSID button on the main page to mobile device Wi-Fi settings directly. 

24 2015 OJI All Ai~hts Acser.ed 
Flight Environment Requirements 

(1) Do not use the aircraft in severe weather conditions. These include wind speed exceeding category 4, snow, rain 

and smog. 

(2) Fly in open fields as high buildings or steel structures may affect the accuracy of the on board compass. 

(3) Keep the Phantom away from obstacles, crowds, high voltage power lines, trees or bodies of water when in flight. 

(4) Reduce the chance of electromagnetic interference by not flying in areas with high levels of electromagnetism, 

including base stations or radio transmission towers. 

(5) The Phantom cannot operate within the polar areas. 

(6) Do not fly the aircraft within no-fly zones specified by local laws and regulations. 

Preflight Checklist 

(1) ·Remote Controller, smart battery, Range Extender and smartphone are fully charged 

(2) Propellers are mounted correctly. 

(3) Gimbal clamp has been removed 

(4) Damping absorbers are in good condition, not broken or worn. 

(5) Anti-drop kits have been mounted correctly. 

(6) Camera lens cap has been removed. 

(7) Micro-SO card has been inserted if necessary. 

(8) Gimbal is functioning as normal. 

(9) Motors can start and are functioning as normal. 

(10) OJI VISION App can connect to the camera. 

1 Calibrating the Com ass 

IMPORTANT: Make sure to calibrate the compass in every new flight location. The compass is very sensitive to 

electromagnetic interference, which can cause abnormal compass data leading to poor flight performance or even flight 

failure. Regular calibration is required for optimum performance. 

0 • DO NOT calibrate your compass where there is a chance of strong magnetic interference, such as magnetite, 

parking structures, and steel reinforcements underground. 

• DO NOT carry ferromagnetic materials with you during calibration such as keys or cellular phones 

• DO NOT calibrate beside massive metal obJects 

1.1Calibration Procedures 

Choose an open space to carry out the following procedures Watch the Phantom 2 Vision+ quick start video for more 

details 

Qulddy !lip the SWitch S1 

Position-1 )., Position-3 z<i.::• Pos~ioo -1-> Positi'Ori.J. > Posillon 1

1 

Aip 5 times Of above, or tap 

'Compass Calibrallon' in DJI 

VISlONAPP 

___., Start call. 

I 

LED Flight Indicator J- Solid Yellow 

Start horizontal calibration 

360"Rolate the aircraft 

'* ., ! I 

I 

! 

' LED Flight Indicator Solid Green 

Start vertical calibration I 

Position-1 (~: Position-3 (@:.:" 

Positon-1->Positon-3 

->Positon 1 Flip once 

Figure 48 

I 

l 

L 

LED Flight 1 --~calor f 

I I Red, Yellow I Normal LED: •flashing In lurn 

L succeed 

As-calibrate 

© 2015 DJI AII,A1Qhl5 Reserveo 25 

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1.2 When to Recalibrate 

(1) When compass data is abnormal, the rear LED flight indicator will blink red and yellow. 

(2) Flying in different location to last flight. 

(3) Mechanical structure of the Phantom has changed, i e. changed mounting position ol the compass 

(4) Severe drifting occurs in flight, i.e. Phantom does not fly in straight lines 

2 

Startlngl§tom~lng the Motors 

2.1 Starting Motors 

A Combination Stick Command (CSC) is used to start the motors instead of 

simply pushing the stick up. Push both sticks to their bottom corners to start the 

motors. Once the motors have spun up, release both sticks simultaneously. 

2.2 Stopping Motors 

There are two methods to stop the motors. 

Figure 49 

Method 1: When the Phantom has landed, push the throttle down, then conduct CSC Motors will stop immediately 

Release both sticks once motors stop 

Method 2: When the aircraft has landed, push the throttle down and hold Motors will stop after 3 seconds 

[1] [2] 

Figure 50 Figure 51 

0 Do not execute CSC during normal flight. This will stop the motors and cause the aircraft to drop without control. 

'\/: • Conduct the esc as neatly as you can. Release the sticks once motors start/stop. 

• Pull down the throttle stick to descend. The stick will lock into place and the aircraft will descend steadily. Push 

the throttle stick upward to release throttle lock. 

3 Flight Test 

3.1 Take off/Landing Procedures 

( 1) Place the Phantom 2 Vision+ on open flat ground with battery indicators facing towards you 

(2) Power on the Remote Controller and Range Extender, then the Smart Flight Battery. 

(3) Launch the DJI VISION App and start bind it with your smartphone then enter the camera preview page 

(4) Wait until the Rear LED Flight Indicator blinks green. This means it has initialized and is Ready to Fly. If it flashes yellow, 

is in Ready to Fly (non-GPS) mode and will require more careful flight. Execute the CSC command to start motors. 

(5) Push the throttle up slowly to take off. Refer to Remote Controller Operation (Page 18) for more details 

(6) Shoot photos and videos using the DJI VISION App. Refer to DJI VISION App Usage (Page 32) for more details. 

(7) To land, hover over a level surface and gently pull down on the throttle gently to descend. 

(8) After landing, execute the CSC command or hold the throttle at its lowest position for 3 seconds or more until the 

motors stop. 

(9) Turn off the smart battery, Range Extender and Remote Controller. 

26 It> 2015 DJJ A11 R1gh1S Acser.ed 
flight. Refer to the Low Battery Level Warning Function( Page 28) for details. 

• View tutorials about flight for more flight information:www.dji.com/phantom2visionplus/training. 

• Aircraft and battery performance is subject to environmental factors such as air density and temperature. Be 

very careful when flying 3000 meters (9800 feet) or more above sea level, as battery and aircraft performance 

may be reduced. 

3.2 Video Suggestions and 1ips 

(1) Work through the check list before each flight. (2) Set the gimbal working mode to Stabilized. (3) Aim to shoot when flying in Ready to Fly only. 

(4) Always fly in good weather, such as sunny or windless days. (5) Change camera settings to suit you. These include FOV, photo format and exposure compensation. (6) Take flight tests to establish flight routes and scenes. 

(7) Push the sticks gently to make aircraft movements stable and smooth. 

4 Failsafe Function 

The Phantom will enter Failsafe mode when its connection to the Remote Controller is lost. The Flight Control System will 

automatically control the aircraft to return to home and land to prevent inJury or damage. 

EEJ Home Point: When the Phantom enters 'Ready to Fly' from the 'Ready to Fly status (non-GPS)', the GPS 

coordinates will be recorded and set as the home poinl 

• When Remote Controller signal is lost, the aircraft will return to the recorded home point coordinates and land. 

• Home point coordinates are used to calculate the horizontal distance of the aircraft (shown as "Distance" on the 

GUI of the DJI VISION App). 

• After successfully record the home point, rear LED flight indicators blink fast green. 

Dynamic Home Point: The Home point will be reset to of the mobile device at specific time intervals. 

• Enable dynamic home point in DJI Vision app or Phantom 2 Assistant. 

• Dynamic home point is only available to the GPS-enabled mobile device. Turn on GPS and data service to 

obtain higher accuracy of the mobile device position 

• Dynamic home point is useful in situations when you are in motion and require a Home point that is different 

from the takeoff point. 

4.1 When Will Failsafe Activate? 

(1) The Remote Controller is powered off. (2) The Phantom has flown out of effective remote controller range (3) The signal between the Remote Controller and the Phantom has been blocked. 

(4) There is interference causing a signal problem with the Remote Controller. 

4.2 Failsafe Procedure 

Initiating the Failsafe mode from different flying statuses will results in different landing processes. 

Ready to Fly(non-GPS)- Automatic landing 

The Right Control System will keep lhe aircraft level during descent and landing. II may be drift during lhe descent and landing process. 

Ready to Fly- Automatic go home and land 

The Flight Control System will automatically control the aircraft to fly back to the home point and land. 

1 Record Home Point 

LED Right Indicator 

Yelklw flashing_. Green flashing 

4 Signal lost lasts 3s, begin to go home 

rw:r 

"' ® 

LED Flight Indicator Yellow flashing 

2 Flying 

• 

LED Flight Indicator Green flash1ng 

5 Fly back to home point 

1 

!i:e, •""' --,;r- Height over home pointe-20m 

LED Flight Indicator Yellow flashing 

Figure 52 

3 Remote Controller signal lost 

fW!I 

• 

LED Flight Indicator Yelklw flashing 

6 Landing after hovering 15s 

• j,:f ...0 ' 

. ... 

LED Flight Indicator Yellow flashing 

© 2015 DJI All Roghls Reserved 27 
,~, ·v· 

• When the aircraft is landing automatically, users can control the aircraft's position and altitude if the remote controller signal is recovered • Aircraft cannot navigate around vertical obstacles on its return home course during Failsafe However, you can set return heme allitude value in Phantom Assistant to avoid hitting vertical obstacles through DJI Phantom Assistant Quickly flipping the S2 switch of the Remote Controller from top to bottom 5 times or more will reset the currenl aircraft position as a new home point Rear LED flight indicators will blink green rapidly when successful 

Failsafe on the DJI VISION App 

The DJI VISION App will provide information during Failsafe 

Figure 53 Figure 54 

4.3 Regaining Control During Failsafe Procedures 

... -' 

Position of Switch S 1 {@to~ t@:~ :@,;· 

Po;ttiO'n-1 

.. 

_ .. ' \, / 

Position-2 PosTtion-3 

When the S1 switch is switched to Position·l, toggle Regain control as soon as signal is 

How to regain control the S1 switch to any other position once to regain recovered. control. If the Remote Controller signal is recovered, 

control is returned to the pilot 

5 Low Battery Level Warnln Function 

If the DJI smart battery is depleted to a point that may affect the safe return of the aircraft, the low battery level warning 

notifies users to take action Users are advised to land the aircraft immediately when they observe these warnings The 

thresholds for these warnings are automatically determined based on the current aircraft altitude and its distance from 

the Home point. Details of the battery level warning are listed below 
Sufficient battery Sufficient battery Green LEE> blinks No message prompts Operating normally, no level level slowly specific action needed 

i When "Go-Home" is 

i selected in the Phantom 

Assistant, this message 

will appear: 

Oo HoM• In 10 llecclnU 

lflr'OUCMCIII.Iheteme.ynot be encugh 

bZiery pooMif to rt1t1.m D b home 

..... Fly the Phantom 2 The battery Cancel Go Homo Vision+ back and land Low battery power is low. Red LED blinks it as soon as possible, level warning Please land the slowly. Tap "Go-home" to have 

aircraft. the aircraft return to the then stop the motors 

Home point and land and replace the battery 

automatically, or "Cancel" 

to resume normal flight. 

If no action is taken, the 

aircraft will automatically 

go home and land after 10 

seconds. 

Critical Low The aircraft The DJI Vision App screen The Phantom 2 Vision+ 

battery level must land Red LED blinks will flash red and aircraft will begin to descend quickly warning immediately starts to descend and land automatically 

Estimated Estimated remaining flight remaining flight N/A N/A N/A 

time based on current battery level. ;)'~, ·\/· Color zones on the battery level indicator 20mln reflect estimated remaining flight time and are adjusted automatically, according to the aircraft's current status. 

When the critical battery level warning activates and the aircraft is descending to land automatically, you may 

push the throttle upward to hover )he aircraft and navigate it to a more appropriate location for landing. 

When these warnings are triggered, please bring the aircraft back to the Home point or land to avoid losing 

power during flight. 

Low Battery Level Warning on the OJI VISION App 

Battery level warnings will show on the camera page of the DJI VISION App when the battery level is low 

(1) A red light will flash along the edges' of the app screen. 

(2) Audible alarm. Make sure sound is turned on and volume is turned up on your mobile device. 

(3) The aircraft battery icon will turn red 

Figure 56 

The aircraft battery 

icon will turn red 

© 2015 DJI All Rights Reservec 29 

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ational airspace regulations. For safety reasons, the flight limits 

function is enabled by default to help users use this product safely and legally. The flight limits function includes height, 

distance limits and No Fly Zones. 

In Ready to Fly mode, height, distance limits and No Ry Zones work together to manage flight. In Ready to Fly (non-GPS) 

status, only height limits work and flights cannot go higher than 120m. 

ffi Default parameters in Assistant are compliant within the definitions of class G ruled by ICAO (Refer to Airspace 

Definition to get more details). As each country has its own rules, make sure to configure these parameters to 

comply with these rules before flying. 

6.1 Max Height & Radius Limits 

Max Height & Radius limits flying height and distance Configuration can be done in the Phantom 2 Vision+ Assistant 

(Figure 57). Once complete, your Phantom will fly in a restricted cylinder (Rgure 58) 

~~.o.>41C••l>!S "+ - • 

LJ-

;;;;.~. i 

·-

--

Max Height Max Radtus 

·=·--

!!~ 

..... - I 

Figure 57 

Ready to FlY G • .. • • • Green flashing 

Umits DJI VISION App 

Max Height Right height must be under Warning Height lim~ the set height. reached 

Max Radius Flight distance must be within Warning. Distance lim~ the max radius. reached. 

Ready to Fly(non-GPS) Y .. • • .. .yeHow·flashlng 

Flight Umits DJI VISION App 

Home P01nt 

-Lt-----il- Height of aircra~ 

when powered on 

Figure 58 

Rear LED flight indicator 

None. 

Rapid red flashing \13 ...... when close to 

the max radius limit · 

Rear LED flight indicator 

Max Height Flight·height restricted to 120m and under. Warning Height limit reached None 

Max Radius No limits 

& • If you fly out of the limit, you can still control the Phantom but cannot fly it further 

• If the Phantom flies out of the max radius in Ready to Fly (non-GPS) mode, it will fly back within range 

automatically. 

6.2 Flight Restriction of Restricted Areas 

Restricted areas include airp011s worldwide. All restricted areas are listed on the OJI official website at http://wWW.dji 

com/fly-sale/category-me. Restricted areas are divided Into category A and category B. Category A areas cover major 

international airport such as LAX and Heathrow, while category B areas includes smaller airports. 

30 © 2015 OJ\ All Rtgh\s Rcse1vod 
(2) 1.5 miles (2.4 km) around a designated safety zone is a no-fly zone, inside which takeoff is prevented 

(3) 1.5 miles (2.4 km) to 5 miles (8 km) around restricted areas are altitude restricted, with maximum altitude going from 

35 feet (10.5 m) at 1.5 miles (2.4 km) to 400 feet (120m) at 5 miles (8 km). 

(4) A "warning zone" has been set around the safety zone. When you fly within 320 feet (100m) of the safety zone, a 

warning message will appear on the OJI Vision app. 

Calegory B Safety Zone 

(1) Category B "safety zone" is comprised of a "no-fly zone" and a "warning zone" 

(2) 0.6 miles (1 km) around the safety zone is a designated "no-fly zone". 

(3) A "warning zone" has been set around the safety zone. When you fly within 0.6 miles (1 Km) of this zone, a warning 

will appear on the OJI Vision app. 

1-c..py IMf«YZDM--+1 

.. 

Figure 59 Category A Figure 60 Category B 

Ready to Fly iG ······Green flashing 

Zone Restriction OJI VISION App Notification Rear LEO Right Indicator 

Motors wtll not start. Warning· You are in a No-fly zone Take off prohobited 

No-fly Zone If the Phantom enters the restncted • area on Ready to Fly (non-GPS) mode Warning: You are in a No-fly zone, automatic but Ready to Fly mode activates. the landing has begun. (If you are within 1.5 mile Phantom will automatically descend to radius) 

land then stop its motors after landing. 

Warning: '\sr---··· You are in a restricted zone. If the Phantom enters a restricted area Descending to safe altitude. (If you are between Red flashing Restricted-altitude on Ready to Fly (non-GPS) mode and 

flight zone Ready to Fly mode activates, it will the range of 1.5 mile and 5 mile radius) 

(Ill descend lo a safe altitude and hover 15 Warning: You are in a restricted zone. Max flight feet below the safe altitude. height restricted to between 10.5m and 120m. Ry Cautiously. 

Warmng zone No floght restriction applies. but there Warning: You are approaching a restricted 

wtll be warning message. zone, Fly Cautiously. 

Free zone 

No restrictions. None. None 

I!§ Semi-automatic descent: All stick commands are available except the throttle stick command during the 

descent and landing process. Motors will stop automatically after landing. Users will regain control once the 

motors have stopped. There is no need to toggle the S1 switch 

& • When flying in the safety zone, LED flight indicators will blink red 1.!;1.\: ----·-quickly and continue for 3 seconds, 

then switch to indicate current flying status and continue for 5 seconds at which point it will switch back to red 

blinking. 

• For safety reasons, please do not fly close to airpcrts, highways, railway stations, railway lines, city centers and 

other special areas. Try to ensure the aircraft is visible. 

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All flights are restricted by height, distance and special areas simultaneously. 

iPhantom:mode 

Flight Status Limits of Special Area Max Height Max Radius 

Ready to Fly .J .J .J 

Ready to Fly (non-GPS) X v X 

'Naza,M mode 

Control Mode number of GPS found Llm1ts of Special Area MaxHe1ght Max Radius 

26 

GPS .J .J .J 

<6 X .J X 

26 .J .J X A Til. 

<6 X .J X 

26 X X X Manual 

<6 X X X 

6.4 Disclaimer 

Please ensure that you are up to date with international and domestic airspace rules and regulations before using 

this product. By using this product, you here~y agree to this disclaimer and signify that you have read this fully You 

agree that you are responsible for your own conduct and content while using this product, and for any direct or indirect 

consequences caused by not following this manual, violating or disregarding other applicable local laws, administrative 

rules and social habits thereof. 

DJI VISION App Usage 

The OJI VISION App controls the Phantom 2 Vision+ camera including capture, recording, settings and pitch angle 

also displays essential flight information including flight parameters and battery level. 

1 DJI VIS10N ApJ> Main Menu 

After logging in you will see the VISION App hbme screen This shows current Wi-Fi connection status and the four main 

features of the App. 

@] e 

"""""" ...... 

Figure 61 

32 © 2015 OJ\ All Righls Rcse"ed 

Icons IDesaiptlon ~ Camera Tap to enter the Camera view screen ~ Album Tap to enter your Album of photos and videos 

8] News Tap to read the latest DJI News ~ Settings Tap to change and view app Settings 

@) Manuals Tap to view and download manuals ~ Checklist Tap to enter the preflight checklist 

& • When using the camera and the SO card album (Page 37), connect your 

mobile device to the Phantom 2 Vision+ Wi-Fi network. 

• Internet access is required for sharing photos, videos and reading DJI news. 

• If you receive a phone call during a flight, the live camera preview screen may 

be interrupted. It's recommended to ignore the call and pay attention to your 

flight. 
[2] 

[9] 

...___,_"---11---[10] 

t-+- --[11] 

H---- [12] 

--il--- [13] 

[3] ---HL.:ti.J~t}= -o- ="'-= ..... = --= =F-:- =- -:-=-=:-:-=';-=~--- -j~::!---_J-- - [14] 

[4]----- --' Rgure 62 

[1] Return [2] Camera Pitch Control [3] Right Attitude and Radar Function [4] Flight Parameters [5] Wi-R Signal Strength [6] 

Flight Battery Level [7] Aircraft GPS Status (B] Micro-SO Card Status [9] Range Extender Battery Level [10] Remaining 

Shots [11] Shutter Button [12] Video Recording Button [13] Camera Settings [14] Hide or Show Flight Parameters 

[ 15] Rear LED Flight Indicator Status 

[1) Return 

ICI-Return to the preview page 

[2) Camera Pitch Control 

~-Pitch Control switch Is white ~tap once to highlight it ~and enter Accelerometer Sensor Mode. Tap again to 

return to nonmal. 

Normal Mode • 

Tap up arrow 0 to pitch camera upwards and down arrow 0 to pitch downwards. Green slider I indicates current 

camera pitch. 

Gimbal pitch control (Normal Mode) 

Figure 63 

Accelerometer Sensor Mode 

Gimbal pitch movement 

Figure 64 

The gimbal pitch movement is controlled by moving your mobile device Pitch forward to pitch camera down and 

backward to pitch camera up. 

Gimbal pitch control (Accelerometer Sensor Mode) Gimbal pitch movement 

..... 

.. ... 

Figure 65 Figure 66 Figure 67 

& In Accelerometer Sensor Mode, the pitch angle indicator will show a grey area. When the green pitch indicator 

is inside the grey area, the camera will move according to pitch gestures. When the indicator reaches the 

boundary of the grey area, pitch gestures will control the camera's pitch speed at a constant rate. 

© 2Q;S OJI All Ai!;hls Aeserveo 33 

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(2) Light blue and dark blue areas indicate pitch. 

(3) Pitching of the boundary between light blue and dark blue area shows roll angle. (4) An orange circle around the radar indicates that the dynamic home point is not available. A green circle around the radar indicates that the dynamic home point is available and 

a new horne point has been set 

Figure 68 

Tap flight attitude icon to turn on the radar function Home in the center of the radar and the red icon indicates the Phantom 2 Vision+'s current heading, direction, and approximate distance from home Tap flight attitude icon again to disable the radar. The current longitude and latitude of the aircraft is displayed on the bottom of the radar. 

Figure 69 

&1"-,},?'r'r'+---- Aucraft Position 

!!";!==I"Tt4---- Mobile Device Position . 

~~-'7t-.-

T----

Dastance 

Figure 70 

& • By default, the center of the radar indicates the home point recorded by the Phantom 2 Vision+. Tap the center of the radar to switch the center to your mobile device's current location. 

• If your mobile device contains a compass, the top portion of the Radar is the direction you are pointing. If not, the radar will be oriented due north 

• Distance units are metric in Rgure 69 and Figure 70. Users can switch the unit to imperial in the settings page 

[4] Flight Parameters 

Tap to set return home (RTH) altitude. 

Distance: Horizontal distance from home point 

Altitude: Vertical distance from home point 

Speed: Horizontal flying speed 

X 

Go·Home Setting 

NIA 

20M 

'lJ: Distance value will show as N/A if the Phantom 2 Vision+ is not in "Ready to Fly" mode 

[5] Wi-Fi Signal Strength 

Indicates camera is connected to your mobile device and Wi-Fi is working normally. The connection between the camera and mobile device may fail if Wi-Fi signal strength is low Refer to Phantom 2 Vision+ CONNECTION BROKEN for more information. 

[6] Flight Battery Level 

Show current flight battery level. When battery level is low and the battery icon turns red it is recommended to fly the aircraft back and land it as soon as possible. Please refer to Low Battery Level Warning Function (Page 28) to get more details. 

[7] Aircraft GPS Status 

GPS status icon display the number of satellites found by the aircraft. The icon is highlighted when more than 6 satellites are found, allow the Phantom to fly in "Ready to Fly" mode 

[B] Micro-SO Card Status 

Displays Micro-SO Card Status. Icon is highlighted when a valid Micro-SO card is inserted If there is no Micro-SO card present, it is grayed out. 

[9] Range Extender Battery Level 

Shows current battery level of the Range Extender. Refer to Checking the Battery Level (Page 21) for more details 

[10] Remaining Shots 

Displays estimated shots remaining, based on the current photo size setting and storage capacity of the Micro-SO card. This shows '0' if: 

(1) Micro-SO card is not inserted. 

(2) Micro-SO card is full. 

34 © 2015 DJI All Rights Roserved 
Tap to take photos. 

Single capture: press once for a single capture. 

Continuous capture: press once for 3 or 5 captures. 

Timed capture: press once to begin a timed capture, press again to stop. 

;tJ: • Shutter button is disabled during video recording. 

• Capture modes can be reconfigured in camera settings; refer to the Camera Settings (Page35) 

[ 12] Video Recording Button 

Start and stop video recording. Tap once to start recording A red dot will 

blink to indicate recording is in progress and a time code will appear in 

the top right corner of the preview screen. Press again to stop recording. 

[ 13] Camera Settings 

Tap to open the camera settings menu, refer to Camera Settings (Page 35). 

[14] Hide or Show Flight Parameters 

Tap to hide flighl parameters. Tap again to show 

Figure 72 

[15] Rear LED Flight Indicator Status 

Displays the aircraft's current flight status. Tap for details. 

Figure 71 

Figure 73 

. . ... 

.. ~· ...... 

coo 

Figure 7 4 Figure 75 

[ 1] Capture Mode [2] Photo Size [3] Video Resolution [4] Photo Fonnat [5]1SO [6] White Balance [7] Exposure Metering [B] 

Exposure Compensation [9] Sharpness [10] Anti-flicker [11] Restore Defaults [12] Fonnat Micro-SO Card 

[1] Capture Mode 

.. Single capture . 

• 3 captures . • 5 captures. Configurable timed capture HEI Iii a) Interval between shots (3-60 s) b) Number of shots ' 

(2-254, or number of picture is subject to the capacity· of the memory card.) 

e 2015 OJI ~II R1ghts Aesorveo 35 
[2] Photo Size 

1§1 Large: 4384 X 3288, 4:3, 144MP 

IJI Medium: 4384 x 2922, 3:2, 128MP 

ED Small: 4384 x 2466, 16:9, 10 8MP 

[3] Video Resolution -~· ·v· 1920x1080 60i, 16 : 9 1920x1080 30p, 16:9 1920x1080 25p, 16:9 I •m• " 1280x960 30p, 4:3 1:: El 1280x960 25p, 4:3 1280x720 60p, 16:9 1280x720 30p, 16:9 640x480 30p, 4: 3(VGA) Three Field of View (FOV) options are supported when shooting in 1920x1080 60i, 1920x1080 30p and 1920x1080 25p: Medium (110') and Narrow (85'). 

[4] Photo Format 

• JPEG RAW 

.. 

The Phantom 2 Vision+ camera shoots in JPEG and RAW file formats simultaneously 

when this option is selected. See the following table for detailed spec~1cations 

JPEG photo size: 4384x3288, 4384x2922, 4384x2466 

RAWphoto size· 4384x3288, 4384x2920, 4384x2464 

RAW can be edited using the most recent versions of Adobe Camera Raw for Photoshop and Adobe Lightroom. 

[6] White Balance 

AUTO lEI AWB (auto white balance) 

100 II Sunny 

200 c Cloudy 

400 II Incandescent lamp 

[7] Exposure Metering 

I : Spot 

ffi o Center: The meter concentrates most on the center of the scene 

o Average: Averages out the light levels for the entire image This mode is used when the scene has no 

significant light difference. 

o Spot: Measures a small area in the center of the scene. This mode is used in a high contrast scene where 

the subject must be accurately exposed. 

36 © 2015 OJ/ AM Rights Reserved 
~ 

1 7(EV) 17(EV) 

-13(EV) 1.3(EV) 

-1 O(EV) 1 O(EV) 

-0.7(EV) 0.7(EV) 

-0.3(EV) 0 3(EV) 

O(EV) 

[9) Sharpness [ 1 0) Anti-flicker 

llml Standard - Anti-flicker 

lmlil Hard li!!lm 50Hz 

l1lilil Soft ID 60Hz 

[ 11) Restore Defaults 

Restores all default camera settings. Flight battery restart is needed to allow restoration to take effect. 

[12) Format Micro-SO Card 

Format the Micro-SO card. All data stored in the Micro-SO card will be lost after formatting Remember to backup 

before formatting. 

4Album Page 

The DJI VISION App has an SO Card album and a Mobile Device Photo Album. Images and videos on the SD Card 

album can be synchronized to the Mobile Device Photo Album • 

tn the OJ! VISION App. tap alto enter into the SO Card album and tap 1!1 to enter into Mobile Device Photo Album. 

SO CARD Album Mobile DeVIce Photo Album '~ ., ... It ~ ~ ~~ I~ ~ ~t~: It-t 

" :ill '! !I 

" !1 - " !I ..: ,---, Figure 76 

& SD Card album is accessible when the mobile device is connected to Phantom 2 Vision+ Wi-R. 

4.1 SO Card Album 

Pictures stored in the camera are presented using Thumbnails 

Tap the corresponding thumbnail to view the picture 

[1] Photos and videos are listed and grouped by date. n 

(2] All photos and videos that have been synced to your mobile ~ ~ devicearemarkedwith 8. -·-·-

[3] Tap any thumbnail for single view mode. Tap a Photo thumbnail onno 

that hasn't been synchronized to the mobile device to view the !! ~ • . 

photo. Swipe left or right to view the previous or next photo. DODD 

Tap on a video thumbnail to play it and view the video length. t, ~ A progress bar will appear at the bottom of the screen. Tap __ j~~~~~~~~;j H to enter single synchronization mode to synchronize a [2] 

single photo or video. or to synchronize and play a video at the 

same time. 

Figure 77 

[3] 

)> 

5' 

c 

3 

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Ill 

10 

.. 
Figure 78 Figure 79 

[4] Tap the H button to enter multiple synchronization mode (as shown in the following diagram). Tap thumbnails to 

select photos or videos to synchronize to your mobile device (selected thumbnails are marked with a tick). Select 

one or more groups to be synchronized by checking the box before the group, then tap a to start synchronizing 

During the synchronization process, users can tap 1:1 to cancel synchronization. Photos and videos that have 

been synchronized to the mobile device will remain 

& Some mobile devices cannot support the synchronization of 10B0i60 video flies 

Selecl a group ~-- 1_ -:<: 

Figure 80 Figure 81 

[5] Tap "Cancel" or "Finished" to exit multiple synchronization mode and return to the SO Card page 

't:j: Connect camera data port to a PC via a Micro-USB cable to copy photos or videos on the SO card album from 

the Micro-SO card to the PC convenienlly. 

4.2 Mobile Device Photo Album 

Figure 82 

38 It> 2015 DJ1 All R1~h·s Rcse"od 

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Figure 83 

Gao-tagged 

locat1ons 

[1] Browse all synchronized photos and videos in the album. Tap to view selected 

photos or videos 

[2] Photos and videos are displayed using thumbnails and sorted by capture time 

[3] Pictures and videos are sorted by captured/recorded gee-tagged locations 

& Internet access is required for map downloads 
Figure 84 

[5] Tap~ to share your photos and videos to social networks 

& Access to the Internet is required for photo and video sharing 

5 News Page 

...,...1CIU':anLW.""""-... CU 

----·-

.. 

--

View the latest OJ\ news (Internet access is required.) 

6 Settings Page 

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F1gure 91 Toolbar Auto Hide Disabled 

[2) When Connection Breaks 

Figure 92: Toolbar Auto Hide Enabled 

When Connect10n Breaks 

I Stap Recording a:::::J) 

....., ....... _.ft_,..tlllla. 

StartRKOI'dng Start Contii'KIOUI capture StaylnkiS. 

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........................ _ .. ., .. -· Figure 93 

[3) Camera Settings Display 

Stop Recording 

Enabled Stop recording if the Wi-Fi connection between the 

mobile device and the camera breaks while the camera is 

recording 

Disabled Keeps recording if the Wi-Fi connection between 

the mobile device and the camera breaks while the camera is 

recording 

Select the state the camera will enter in the event of a Wi-Fi 

Connection break between the mobile device and the camera. 

Use this function to ensure your recording is uninterrupted 

during the flight 

iOS users will see an enabled item display in the camera settings toolbar and disabled items will be hidden. 

This feature is not available on Android 

Cnmcru Sctt ngs D1spb:; 

Figure 94 

[4) Preview Quality 

....... _ 

Figure 96 

40 © 2015 DJI All Reserved 

High: 640 x 480@30fps 

Medium: 640 x 480@15fps 

Medium: 320 x 240®30fps 

Figure 95 

Low: 320 x 240®15fps (Recommended when there is a lot of interference ) 
[6) Ground Station 

Slide to the right to. enable ground station feature 

[7) Compass Calibration 

Tap to calibrate the compass. Do not calibrate the 

compass during flight 

[8) Low Battery Auto Go Home 

Enable or disable auto go home feature when battery 

is low. 

(9) Dynamic Home Point 

When activated, the Home point will be reset to yaur 

current positian at specific time intervals. The aircraft 

will return to the latest Home point as required. 

[ 1 D) Current RTH Altitude 

Default RTH altitude set to 20m. Raising the RTH 

altitude above 120m is not recommended. 

(11) Battery History Info 

Show the battery history warning records. 

(12) GPS Signal Notice 

If enabled, the DJI VISION App will display a popup tip when attempting to takeoff withaut a sufficient 

GPS signal. 

[13) FPV Mode 

Switched on, the gimbal will work in FPV mode. 

Switched off, the gimbal will work in Stabilize mode. 

[21) Find My PHANTOM 2 VISION 

[22) Account 

Tap to see user account information 

[23) Rate 

if rotatian lock is enabled (for iOS device only). 

[ 15) Low Battery Warning 

If enabled, an alarm will sound when the battery 

level is too low. 

& We recommended adjusting the mobile 

device volume to the highest level. 

[16) Tutorial 

Hints and Tips 

[17) Clear News Cache 

Tap to flush news cache. 

[18] Binding 

In the event that camera and Range Extender binding 

is lost or an item has been repaired or replaced, 

binding must be performed using the OJI VISION App. 

Refer to Binding the Phantom 2 Vision+ and Range 

Extender (Page 21) for details. 

[19) Rename Range Extender SSID 

Tap to rename the SSID of the Range Extender. 

Refer to Rename Range Extender SSID (Page 21) 

for details. 

[20) Upgrade Range Extender 

When upgraded, it is possible to use a mobile 

device's data network to access internet functions 

while cannected to the Phantom. 

This feature is not available on Android. 

.. 

..• 

I • . 

....,""::· 

-----

Figure 97 

Tap to rate the DJI VISION App. Internet access required. ~0; Android App does not include rating. 

[24) About 

Tap to see the current version of the DJI VISION App and contact information. 

© 2015 OJ\ All Rl\;hls ReS<rvec 41 

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waypoints and setting waypoint altitude and overall speed. When flight plan has been created, simply tap 

GO

 and 

your aircraft will execute the flight mission automatically. You may also abort the flight mission and bring aircraft home by 

activating "GoHome" feature. 

& Upgrade Phantom firmware to the latest version to enable ground station feature Refer to "Rrmware Upgrade of 

the Phantom 2 Vision+" (P46) for more information about how to upgrade the firmware. 

7.1 Ground Station GUI 

[9] 

[10] 

[11] 

[12] 

[13] 

[14] 

[15) 

[16) 

[17] 

Figure 99 

[1]MODE 

Modes include 

Hover: Hovering 

Waypoint: Mission in progress 

GoHome: Returning to home point 

Take off: Taking off 

Landing: Landing 

GPS· GPS flight 

Atti.: Atti.flight 

Manual: Manual flight 

[2] Approximated Flight Mission Distance 

Planned mission distance. To achieve optimum battery 

performance, max mission distance is 5km(3miles). 

[3] Speed 

For flight safety concern, only three gears of 

flight speed are available. Choose from Fast (8m/ 

s), Mid(4m/s) and Slow (2m/s) for flight speeds. 

Estimated 10 minutes flight is achievable when the 

aircraft travels in "Fast" gear. 

[4] Wi-Fi Signal Strength 

Wi-Fi signal strength display. Refer to [5] in "Using the 

DJI Vision App" for details. 

[5] Battery Level 

Battery level display. Refer to [6] in "Using the DJI 

Vision app" for details. 

[6] GPS 

Number of satellites connected. Refer to [7] in "Using 

the DJI Vision app" for details. 

[7] Fhght Attitude and Radar 

42 C 2015 DJI All Rtl;hiS Reserved 

Attitude and Radar display Refer to [3] in "Using the 

DJI Vision app" for details 

[B] Flight Parameters 

Flight information display Refer to [ 4] in "Using the 

DJI Vision app" for details 

[9] Back 

Return to camera GUI. 

[10] Home Point Locator 

Locate your Home point. 

[ 11] Onentation Lock 

Unlock to sync map orientation with aircraft movement 

[12] Map View 

Select map view from standard, hybrid or satellite 

[13] Waypoint 

Tap each waypoint to set altitude. 

[14] Delete 

Delete current waypoint. 

[15] Go Home 

Abort mission, return home and land. 

[16] Done 

Hit "Done" then tap "GO" to begin mission. 

[ 17] Flight Area 

The aircraft can fly in this area and return to the 

home point with the current battery level. This area 

is dependent on the current state of the aircraft and 

will be refreshed at specific time intervals. 
Hi Mike, 

GE made some changes to the SOW can you please review. They also want the State Leave Administrative Guide 

attached to the SOW. 

Thanks. 

Lori Ahlsten I AVP Operations Ill 

GE Disability Benefits Center- Sedgwick Claims Management Services, Inc. 

DIRECT 800.392.0789 EXT 8335523 I FAX 800.758.6916 

EMAIL LORI.AHLSTEN@SEOGWICKCMS.COM 

www.sedgwick.com I The leader in innovative claims and productivity management solutions 

CONFIDENTIALITY NOTICE 

GE Disability Benefits Center, PO Box 14388, Lexmgton, KY 40512 T + 800-392-0789 F + 800 758-6916 

This electronic message transm1ssion 1s Intended only for the person or the ent1ty to which it is addressed and may contain information that is pnv1leged, conf1dent1al 

or otherwise protected from disclosure If you have rece1ved this transmiss1on, but are not the intended recipient, you are hereby notified that any disclosure, 

copying, distribution or use of the contents of this mformat1on IS strictly prohibited. If you have received this e-mail in error, please contact the sender of the e-ma1l 

and destroy the origmal message and all copies. 

From: Shook, Michael 

Sent: Wednesday, June 10, 2015 2:55 PM 

To: Ahlsten, Lori 

Subject: RE: GE-FMLA SOW 

Thanks, Lori. I deleted the question from the attached. If this meets with your approval, it may be sent to the client. 

Mike 

MICHAEL V. SHOOK I VP Corporate Counsel 

Sedgwick Claims Management Services, Inc. 

8755 West Higgins Road, 11th FL. I Chicago, IL 60631 

DIRECT 773 824.4260~ CELL 84 7. 722.4698 

EMAIL M ichaei.Shook@sedgwickcms.co m 

www.sedgwick.com I The leader in innovative claims and productivity management solutions 

From: Ahlsten, Lori 

Sent: Wednesday, June 10, 2015 2:40 PM 

To: Shook, Michael 

Cc: Countryman, Robert 

Subject: RE: GE-FMLA SOW 

Hi Mike, 

1 
y 

s Center, PO Box 14388, Lexmgton KY 40512 T + 800

392

0789 F + 800-758-6916 

Th1s electronic message transmiSSIOn is intended only for the person or the entity to which 1t is addressed and may contain information that is pnv1leged, confidential 

or otherwise protected from d1sclosure. If you have received th1s tra nsmission, but are not the intended recipient, you are hereby not1fied that any disclosure, 

copymg, distnbution or use of the contents of thi s mformation is strictly prohibited. If you have received this e-mail in error, please contact the sender of thee mail 

and destroy the ongmal message and all cop1es. 

From: Shook, Michael 

Sent: Wednesday, June 10, 2015 1:55 PM 

To: Ahlsten, Lori 

Subject: RE: GE-FMLA SOW 

Lori, 

I added the text as revised by you and Ross in redline format to the attached. The only other open item is the tax question you asked. Let me know if additional edits are required, thanks. 

Mike 

MICHAEL V. SHOOK I VP Corporate Counsel 

Sedgwick Claims Management Services, Inc. 

8755 West H1ggins Road, 11th FL. I Chicago, IL 60631 

DIRECT 773.824.42601@ 

( ELL 84 7. 722 4698 

EMAIL Michaei.Shook@sedgwickcms.com 

www.sedgwick.com I The leader in innovative claims and productivity management solutions 

From: Masters, Ross 

Sent: Wednesday, June 10, 2015 10:03 AM 

To: Shook, Michael 

Cc: Ahlsten, Lori 

Subject: RE: GE-FMLA SOW 

Hi Mike- Lori and I talked and we thought it would be a better idea to add the liaison position in text instead of into the 

grid. See attached and feel free to upgrade the language if need be. Thanks! 

From: Shook, Michael 

Sent: Monday, June 08, 2015 2:32 PM 

To: Masters, Ross 

Subject: FW: GE-FMLA SOW 

Ross, 

Lori Ahlsten is suggesting an edit to the pricing, per her email below. I am not sure what edits to make, can you please assist by making the proper edit? 

Thanks, 

2 
From: Ahlsten, Lori 

Sent: Monday, June 08, 2015 12:47 PM 

To: Shook, Michael 

Cc: Countryman, Robert 

Subject: RE: GE-FMLA SOW 

Hi Mike, 

Thanks for the quick turnaround. 

On page 12 we can take out the yellow highlighted comments. 

Page 12 

a) Can Sedgwick please include paragraphs to address coordinating leave for worker's compensation 

monopolistic states and coordination with CA PFL and CASDI. Also address coordination with other 

leaves such as NJ PFL and Rl TGI.. For Paid Family leave/SDI benefits, Sedgwick provides information to 

. 

. 

the GE employee on where to apply for these benefits in the initial packet. Training will also be 

provided to the team on PFL benefits and where to direct the GE employee for pay specific questions. 

Pg 14 on the table we did get approval to add a client liaison position since the overall hired colleagues came under the 

estimated budget. So we should have one Service Center Team Lead and one Client Lias ion, the Service Center Team 

Lead estimated salary was $49. So should we just put 1 Client Liaison and put salary as within budget. 

Service Center Team Lead 

Client Liaison 

Pg 15 I'll have to touch base with Allen regarding taxes: 

I'll log back on later tonight. 

Lori Ahlsten I AVP Operations Ill 

1.00 

GE Disability Benefits Center- Sedgwick Claims Management Services, Inc. 

DIRECT 800.392.0789 EXT 8335523 I FAX 800.758.6916 

EMAIL LORI.AHLSTEN@SEDGWICKCMS.COM 

$49,000 

www.sedgwick.com I The leader in innovative claims and productivity management solutions 

CONFIDENTIALITY NOTICE E ab 

GE Disability Benef1ts Center, PO Box 14388, Lexington, KY 40512 T + 800-392·0789 F + 800 758 6916 

$49,000 

This electronic message transmission IS intended only for the person or the entity to wh1ch it is addressed and may contain 111formation that IS pnvileged, conf1dent1al 

or otherwise protected from disclosure. If you have rece1ved this transmissiOn, but are not the intended recipient, you are hereby not1f1ed that any disclosure, 

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Mike 

MICHAEL V. SHOOK I VP Corporate Counsel 

Sedgwick Claims Management Services, Inc. 

8755 West Higgins Road, 11th FL. I Chicago, IL 60631 

DIRECT 

CELL 84 7. 722.4698 

EMAIL Michaei.Shook@sedgwickcms.com 

www.sedgwick.com I The leader in innavattve claims and productivity management solutions 

From: Ahlsten, Lori 

Sent: Friday, June 05, 2015 1:05PM 

To: Shook, Michael 

Cc: Countryman, Robert 

Subject: RE: GE-FMLA SOW 

Hi Mike, 

I sent you the attached draft FMLA SOW on January 12, 2015 however you have not made any edits to the 

document. This is a new addendum for FMLA. I'm assuming that GE will want this in the GE format. 

Lori Ahlsten I AVP Operations Ill 

GE Disability Benefits Center- Sedgwick Claims Management Services, Inc. 

DIRECT 800.392.0789 EXT 8335523 I FAX 800.758.6916 

EMAIL LORI.AHLSTEN@SEDGWICKCMS.COM 

www.sedgwick.com I The leader in innovative claims and productivity management solutions 

CONFIDENTIALITY NOTICE 

GE Disability Benefits Center, PO Box 14388. Lexmgton, KY T + 800 392·0789 F + 800 758·6916 • 

This electronic message transmission is mtended only for the person or the entity to which it is addressed and may contain information that is pnvileged, conf1dent1al 

or otherwise protected from disclosure If you have rece1ved th1s transmis sion, but are not the intended recipient, you are hereby notified that any disclosure, 

copying, distribution or use of the contents of th1s mformation IS stnctly proh1bit ed. If you have received this e-mail in error, please contact the sender of the e-ma1l 

and destroy the origmal message and all cop1es. 

From: Shook, Michael 

Sent: Friday, June 05, 2015 12:49 PM 

To: Ahlsten, Lori 

Cc: Countryman, Robert 

Subject: RE: GE-FMLA SOW 

Lori, 

Is this a new addendum or is this something that I was previously involved with? It looks like some of the edits were 

made in January. Also, all of the prior addenda have been in the GE format and this one is not, will the format be 

changing on this one as well? 

4 
Attached is the GE FMLA SOW for your review. We need a quick turnaround around on your response as the GE attorney 

needs it back by June 11. She will be in union negotiations effective June 15 and will have limited time. We go live July 1, 

2015 with the FMLA administration and the SOW must be signed before go live. 

Thanks and appreciate your assistance. 

Lori Ahlsten I AVP Operations Ill 

GE Disability Benefits Center - Sedgwick Claims Management Services, Inc. 

DIRECT 800.392.0789 EXT 8335523 I FAX 800 758.6916 

EMAIL LORI.AHLSTEN@SEDGWICKC:MS.CQM 

www.sedgwick.com I The leader in innovative claims and productivity management solutions 

CONFIDENTIALI1Y NOTICE 

GE Disab11ity Benef1ts Center, PO Box 14388, Lexington, KY 40512 T + 800 392 0789 F + 800 758-6916 

This electronic message transmission IS Intended only for the person or the entity to which it is addressed and may contain information that is privileged, confidential 

or otherw1se protected from disclosure If you have received th1s transmission, but are not the intended recipient, you are hereby notified that any disclosure, 

copying, d1stribut1on or use of the contents of th1s 1nformat1on is strictly prohibited. If you have received this e-mail in error, please contact the sender of thee mall 

and destroy the orig1nal message and all cop1es · · 

5