Pacific Wings, L.L.C. 

P.O. Box 20280 

Mesa, AZ 85277 

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Proposal of Pacific Wings L.L.C. to provide subsidized 

Essential Air Service for 

Kamuela, Hawaii 

DocketDocketDOT-OST-1997-2833 

May22, 2013 

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Continuous scheduled operations since 197 4 

Derating in Hawaii since 1998 

Global distribution and electronic ticketing with 

major air carriers worldwide 

39 years delivering intermodal transportation 

solutions in rural locations 

Pacific Wings ground segments may be 

electronically ticketed and settled by other 

airlines and travel agencies exactly like air 

segments 

Enhances safety and reliability; because 

Kamuela Airport is situated in a mountain pass 

where conditions are frequently below weather 

minimums, requiring frequent diversion to Kona 

and ground transportation of passengers to 

Kamuela 

Protil 

Delivering reliable, economical transportation solutions for forty years 
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Distribution 

Ground segments sold under the LW code can be ticketed by other airlines, travel agencies and 

internet travel portals worldwide 

Interline ticketing and baggage agreements with more than 65 partner airlines worldwide 

Electronic Interline ticketing with major domestic and international airlines worldwide, including 

United, Delta and US Airways 

Electronic travel agency ticketing via SABRE, Amadeus and Worldspan GDS 

Featured in leading consumer-direct travel web sites, including Travelocity, Expedia, ORBITZ, 

Kayak and Priceline, among others 

Pacific Wings' distribution enables anyone in the US to travel to EAS 

communities, no matter what airline, GOS, travel agency or website they prefer to 

use. There are also multiple options for booking abroad. 
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Generous free checked baggage allowance 

Safety I reliability not affected by frequent 

Kamuela Airport closures due to weather 

Electronic ticketing with major airlines 

Worldwide travel agency sales and ticketing 

Fares under $15 

No excess baggage 1 reservation change fees 

Re-accommodation to missed connecting 

flights at no additional cost 

Ticketing through all major Internet travel 

sites 

Pets accepted with approved airline kennel 

Hunting, fishing and sports equipment 

accepted as checked baggage 

2417 toll free Reservations and Customer 

Service 

Pacili in Ground 

Pacific Wings ground segments can be seamless integrated 

any electronically ticketed travel itinerary 
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by Travelport 

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Pacific Wings is featured in all major Global Distribution Systems 

and Internet travel porlals 
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Domestic Airline Partners 

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AIRWAYS 

UNITED 

Pacific Wings exchanges tickets and baggage with 

all major U.S. air carriers 
Pacific Wings, L.L.C. 

Provision for Essential Air Service at Kamuela, HI 

Shuttle Service to Kona Airport 

Calculation of Annual Subsidy Needed 

2 rountrips M-F, 1 roundtrip Saturday, 1 roundtrip Sunday 

Shuttle type Minimum 9 pax van 

Seats per departure 9 minimum 

Average completion factor: 98.0% 

Departures 1 ,223 

MUE-KOA 

Other revenue 

Total operating revenue 

Operating expense: 

Shuttle operations 

Insurance 

Maintenance 

Into van and lease expense 

Direct Expense 

lndirects 

Total Operating Expense 

Return at 5% of operating expense 

Total Economic Cost 

Annual Subsidy Need @ 98% 

Passengers 

4,500 

Average fare 

$12.00 

Appendix 

Total 

$54,000 

270 

$54,270 

$214,032 

$12,500 

$6,525 

$24,500 

$257,557 

$77,560 

$335,117 

16,756 

$351,873 

$297.603