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# Workforce responding to DLA Culture/Climate Survey

By Kathy HausknechtDLA Disposition Services People and Culture

                BATTLE CREEK, Mich.  –              
Good participation is key to a successful survey, according to Denison Consulting, the firm that oversees the Defense Logistics Agency Culture/Climate Survey.

DLA Disposition Services has continually enjoyed higher response rates when compared among DLA’s major subordinate commands, and so far, this year’s 2020 DLA Culture/Climate Survey rate is no different. More than 20% of the workforce had completed the survey within the first few days of the survey period.

DLA Human Resources Director Brad Bunn gave kudos to DLA Disposition Services in a recent DLA Human Resources Bulletin. DLA Disposition Services Director Mike Cannon also praised the workforce, noting that the early results represented a larger percentage than any part of DLA with more than 300 people assigned.

The survey shows what areas an organization needs to focus on and where it is doing well, according to Denison. Once the survey period closes, reports are created that include a colored wheel representing the degree of alignment within different areas of an organization. The more color, the better the alignment.

To encourage honest responses, the DLA survey is confidential. No names are linked to responses and raw data is processed by Denison. Employees are asked to provide demographic information when completing the survey and the DLA Culture Team has said employees have asked if that data makes them identifiable and why that information is included.

The answer is no, survey participants cannot be identified. Reports can only be generated for groups of 10 or more to keep responses confidential. If less than 10 individuals from a work area respond, those responses are aggregated into the next level work area data.

Information such as grade, gender, race and length of time employed at DLA is used to create reports and identify trends. For example, are the results for wage grade and general schedule employees similar or do they vary? Is the wheel for men as full of color as it is for women?

Agency leadership and the DLA Culture Team review results to determine reasons for response differences and identify actions needed to improve organizational culture.

Cannon regularly encourages employees to take advantage of the comment write-in section of the survey, as he said he personally reads every comment and they often help leadership pinpoint what needs to change and aids in the development of an action plan.

The DLA Culture/Climate Survey continues through November 13. Any person employed by DLA Disposition Services since before June 30, 2020, who has not received a survey link can contact their local Culture Champion or the DLA Disposition Services Culture Champion.

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