Every year the FTC brings hundreds of cases against individuals and companies for violating consumer protection and competition laws that the agency enforces. These cases can involve fraud, scams, identity theft, false advertising, privacy violations, anti-competitive behavior and more. The Legal Library has detailed information about cases we have brought in federal court or through our internal administrative process, called an adjudicative proceeding. 

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Cases and Proceedings

### USA Student Debt Relief, FTC v.

In July 2024, the Federal Trade Commission announced that it stopped the operators of a scheme that it says tricked financially strapped consumers seeking student loan relief into paying hundreds of dollars in junk fees. The operators often targeted Spanish-speaking consumers in Puerto Rico, pretended to be affiliated with the Department of Education and its loan servicers, and made false promises of low, permanently fixed monthly payments and loan forgiveness.

A federal court temporarily halted the scheme and froze its assets at the request of the FTC, which seeks to end the unlawful practices and secure redress for the thousands of consumers who have been harmed.

September 24, 2024

Cases and Proceedings

Commissioner Statements

### Concurring Statement of Commissioner Melissa Holyoak Regarding Invitation Homes

September 24, 2024

Melissa Holyoak

Concurring Statement of Commissioner Melissa Holyoak Regarding Invitation Homes(189.79 KB)

Cases and Proceedings

### Invitation Homes 

The Federal Trade Commission is taking action against Invitation Homes, the country’s largest landlord of single-family homes, for an array of unlawful actions against consumers, including deceiving renters about lease costs, charging undisclosed junk fees, failing to inspect homes before residents moved in, and unfairly withholding tenants’ security deposits when they moved out.

Invitation Homes has agreed to a proposed settlement order** **that would require the company to turn over $48 million to be used to refund consumers harmed by its actions. The corporate landlord will also be required to clearly disclose its leasing prices, establish policies and procedures to handle security deposit refunds fairly, and stop other unlawful behavior.

September 24, 2024

Cases and Proceedings

Commissioner Statements

### Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Invitation Homes

September 24, 2024

Andrew N. Ferguson

Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Invitation Homes(185.64 KB)

Cases and Proceedings

Adjudicative Proceedings

### Dr. Scott Shell, DVM, In the Matter of

September 23, 2024

Cases and Proceedings

### CarShield

In July 2024, NRRM, LLC, which does business as CarShield, along with American Auto Shield, LLC, the administrator of its vehicle service contracts, agreed to pay $10 million to settle FTC charges that its advertisements and telemarketing for VSC are deceptive and misleading, and that many purchasers found that many repairs were not “covered,” despite making payments of up to $120 per month. The FTC also alleges CarShield’s celebrity and consumer endorsers made false statements in its ads. 

September 20, 2024

Cases and Proceedings

### Ryan Cohen, US v. 

In September 2024, the FTC announced that Ryan Cohen, managing partner of RC Ventures, LLC, and Chairman and CEO of GameStop Corp., will pay a $985,320 civil penalty to settle charges that his acquisition of Wells Fargo & Company shares violated the Hart-Scott-Rodino Act.

September 20, 2024

Staff Letters

### Statement of FTC Bureau of Competition Deputy Director Rahul Rao on Lawsuit Against PBMs and the Role of Drug Manufacturers in Distorting Competition in the U.S Drug Distribution System

September 20, 2024

Statement of FTC Bureau of Competition Deputy Director Rahul Rao on Lawsuit Against PBMs and the Role of Drug Manufacturers in Distorting Competition in the U.S Drug Distribution System(167.09 KB)

Cases and Proceedings

Adjudicative Proceedings

### Caremark Rx, Zinc Health Services, et al., In the Matter of (Insulin)

The FTC filed a lawsuit against the three largest prescription drug benefit managers (PBMs)—Caremark Rx, Express Scripts (ESI), and OptumRx—and their affiliated group purchasing organizations (GPOs) for engaging in anticompetitive and unfair rebating practices that have artificially inflated the list price of insulin drugs.

September 20, 2024

Cases and Proceedings

Commissioner Statements

### Concurring and Dissenting Statement of Commissioner Melissa Holyoak Regarding the Social Media and Video Streaming Services Staff Report

September 19, 2024

Melissa Holyoak

Concurring and Dissenting Statement of Commissioner Melissa Holyoak Regarding the Social Media and Video Streaming Services Staff Report(416.31 KB)

Cases and Proceedings

Commissioner Statements

### Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson Regarding the Social Media and Video Streaming Services Report

September 19, 2024

Andrew N. Ferguson

Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson Regarding the Social Media and Video Streaming Services Report(305.55 KB)

Cases and Proceedings

Commissioner Statements

### Statement of Commissioner Alvaro M. Bedoya On the 6(b) Report Examining the Data Practices of Social Media and Video Streaming Services 

September 19, 2024

Alvaro Bedoya

Statement of Commissioner Alvaro M. Bedoya On the 6(b) Report Examining the Data Practices of Social Media and Video Streaming Services(297.66 KB)

Cases and Proceedings

Commissioner Statements

### Statement of Chair Lina M. Khan Regarding the Social Media and Video Streaming Service Providers Privacy Report

September 19, 2024

Lina M. Khan

Statement of Chair Lina M. Khan Regarding the Social Media and Video Streaming Service Providers Privacy Report(199.96 KB)

Cases and Proceedings

Adjudicative Proceedings

### Natalia Lynch, In the Matter of

September 19, 2024

Cases and Proceedings

Adjudicative Proceedings

### W. Bret Calhoun, In the Matter of

September 18, 2024

Cases and Proceedings

Adjudicative Proceedings

### Chris Allen Hartman, In the Matter of

September 18, 2024

Cases and Proceedings

Adjudicative Proceedings

### Tapestry, Inc./Capri Holdings Limited, In the Matter of

September 17, 2024

Cases and Proceedings

### Weblio

At the FTC’s request, a federal court has temporarily halted the operation of a sprawling business opportunity scheme that has taken in millions of dollars from consumers with bogus promises of huge returns. The scheme has operated since at least 2018 under a number of names, including “Blueprint to Wealth,” according to the FTC’s complaint. Three individuals -- Samuel James Smith, Robert William Shafer and Charles Joseph Garis, Jr. -- and a company owned by one of them -- Business Revolution Group -- are charged in the complaint with operating the scheme.

The defendants in the case agreed to settlements with the FTC that include monetary judgements, industry bans, and prohibitions on certain conduct.

September 16, 2024

Cases and Proceedings

Adjudicative Proceedings

### Asbury Automotive Group, Inc., et al., In the Matter of

The Federal Trade Commission is acting against a large automotive dealer group, Asbury Automotive, for systematically charging consumers for costly add-on items they did not agree to or were falsely told were required as part of their purchase. The FTC also alleges that Asbury discriminates against Black and Latino consumers, targeting them with unwanted and higher-priced add-ons.

In an administrative complaint, the FTC alleges that three Texas dealerships owned by Asbury that operate as David McDavid Ford Ft. Worth, David McDavid Honda Frisco, and David McDavid Honda Irving, along with Ali Benli, who acted as general manager of those dealerships, engaged in a variety of practices to sneak hidden fees for unwanted add-ons past consumers. These tactics included a practice called “payment packing,” where the dealerships convinced consumers to agree to monthly payments that were larger than needed to pay for the agreed-upon price of the car, and then “packed” add-on items to the sales contract to make up that difference.

September 16, 2024

Cases and Proceedings

Adjudicative Proceedings

### H&R Block, In the Matter of

The Federal Trade Commission is taking action against tax preparation company H&R Block for unfairly deleting consumers’ tax data and requiring them to contact customer service when they downgrade to more affordable online products, and deceptively marketing their products as “free” when they were not free for many consumers. These practices cost consumers time and money.

September 13, 2024

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