FSA For Counselors Survey

We are working to improve the FSA for Counselors Web site and need your help! Please answer 

the questions below, which should take about 12 minutes. Your answers will be anonymous and 

will help guide future development of this site. 

If you aren’t familiar with our services, you may want to take a few moments to explore FSA for 

Counselors at www.fsa4counselors.ed.gov before completing the survey. Thank you for your 

participation. 

1. Which most accurately describes you? (Please click here to select an answer)

Elementary School Counselor 

Middle/Junior High School Counselor 

High School Counselor 

TRIO Counselor 

GEAR UP Counselor 

Independent Counselor 

Volunteer/Mentor 

Other (Please specify) 

2. How did you hear about this Web site? (Please click here to select an answer)

U.S. Department of Education publication 

U.S. Department of Education Web site 

U.S. Department of Education training/conference 

Other training/conference 

Colleague 

Internet Search 

Television/cinema advertisement 

Radio ad campaign 

Newspaper/magazine ads 

Other (Please specify) 
3. Would you recommend this Web site to colleagues or other persons who work with 

students wanting to further their education beyond high school?

Yes 

No 

4. How often do you visit our site within a 30-day period? (Please select an answer)

This is my first visit 

2-5 times 

5-10 times 

11-15 times 

More than 15 times 

5. How likely are you to return to this site in the future? (Please select an answer)

Very likely 

Somewhat likely

Undecided 

Somewhat unlikely

Very unlikely 

Will not return (please explain) 

6. What was your main reason for visiting our site? (Please select an answer)

Heard about and wanted to see it 

Seeking information on federal student aid 

Seeking federal student aid publications 

Seeking information on the U.S. Department of Education 

Seeking information on TRIO programs in my local community 

Seeking networking opportunities 

Checking for recent announcements 

Other(please specify) 
7. In general, how satisfied are you with our Web site?

Category Very

Satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Verydissatisfied

Do not 

use/not 

applicable

Ease of 

Navigation

Comments: 

Visual Appeal

Comments: 

Quality of 

Information

Comments: 

Quantity of 

Information

Comments: 

8. Our goal is to provide useful information and services. Please rate only the sections that 

you used. Did you find the information you needed? If you did not, please let us know what 

information you need so that we can enhance our site.

Category Very

Satisfied Satisfied

Neither 

satisfied nor 

dissatisfied

Dissatisfied Very

dissatisfied

Do not 

use/not 

applicable

Answering 

Students 

Questions

Comments: 

Getting the 

Word Out

Comments: 

FAFSA 

Information
Comments: 

Counselor 

Resources

Comments: 

Federal 

Financial Aid 

Programs

Comments: 

Tax Credits

Comments: 

Scholarships

Comments: 

9. What did you like most about our Web site?

10. Please tell us ways you think we might improve our Web site by providing your 

comments and suggestions here. (Please limit your answers in this box to 2000 characters). 

While we cannot respond to questions you post in the survey, we can respond when you use the 

appropriate links. General questions: Use this link to Email us if you have questions about 

student aid in general, or questions/comments about FSA for Counselors Web content. Technical 

questions: Use this link to Email us if you have technical questions about our Web site (such as a 

link not working properly).

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