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Defense Logistics AgencyThe Nation's Combat Logistics Support Agency

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# DLA News Archive

May 6, 2024

 New edition of DLA Customer Assistance Handbook available 

                    FORT BELVOIR, Va. —                                                Digital and hardcopy versions of DLA's updated Customer Assistance Handbook are available. The handbook provides contacts for DLA’s supply chains and services as well as information on how to access ordering systems and more.            

March 14, 2022

 New resources highlight DLA’s range of supplies, services 

                    FORT BELVOIR, Va. —                                                A new brochure and webpage lists DLA’s extensive supplies and services with direct links to the offices that provide them.            

June 1, 2021

 Customer Relationship Management team moving to modern service tool  

                    FORT BELVOIR, Va. —                                                Customer Relationship Management team members throughout the Defense Logistics Agency are transitioning to a new service-management tool called ServiceNow that enables easier, more efficient handling of customer inquiries.            

March 8, 2021

 Customer interviews help frame upcoming DLA Strategic Plan 

                    FORT BELVOIR, Va. —                                                Customer opinions helped shape the new Defense Logistics Agency 2021-2026 Strategic Plan set to debut near the end of March after three months of interviews facilitated by the DLA Customer Support Division.            

Feb. 2, 2021

 DLA Customer Interaction Center connects customers with supplies 

                    FORT BELVOIR, Va. —                                                Day, night, weekend or holiday, Defense Logistics Agency customers are only about seven seconds away from speaking to a live representative who can provide answers to supply questions ranging from an order’s delivery status to equipment availability.             

May 9, 2017

 Aviation Army team staffs DLA exhibit at Nashville Conference 

                    Richmond, Va. —                                                Representatives from Defense Logistics Agency Aviation’s Army Customer Facing Division staffed the DLA Exhibit at the annual Army Aviation Mission Solutions Summit, April 26-28 in Nashville, Tennessee.             

July 6, 2016

 Oklahoma third graders appreciate produce provided by Troop Support 

                    PHILADELPHIA —                                                Plums, apples, carrots and lemon water are just a few produce items third graders at Eugene Field Elementary School were thankful for during their summer school program.            

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