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                                                                   Exhibit 10.15


                         [LETTERHEAD OF CYBER DIALOGUE]



December 21, 1999

Lynne R. Bolen
267 Main Street #2A
Boston, MA 02129


Dear Lynne:

Following your recent discussions with Mark, I write to summarize Cyber
Dialogue's offer of employment. In parallel to this letter, we are drafting
an employment agreement for your review. We appreciate your patience while we
have been getting to know you better. Our interview process is a somewhat
lengthy experience, as it takes a while for us to understand the challenges
that candidates are looking for, and whether or not Cyber Dialogue is a place
where they will be happy. We have gathered together an incredible team of
smart, energetic, caring people over the years, and exercise extreme
diligence in choosing new people to join this family.

Anyway, we have all very much enjoyed meeting with you, and we feel that you are
an excellent candidate and someone with whom we would very much like to work. As
such, we are excited to offer you a full-time position with Cyber Dialogue as
VICE PRESIDENT, INTERNET DATABASE MARKETING, which is an exempt position.
Specifics of our offer include the following:

     1.   As we have discussed, this job is a full-time position, and we would
          like you to start on January 14, 2000 or as soon as is mutually
          agreeable. This employment agreement is for the term of one year.
          After one year's time, a period of 3 months notice is required prior
          to termination without cause.

     2.   You will be compensated as follows:

          -    Base -- at an annualized rate of $170,000. This will be paid
               every 2 weeks, and, in the usual way, we will deduct federal
               and state income taxes, social security, unemployment
               insurance, and other customary deductions.

          -    Relocation Allowance -- we are happy to help you with your
               relocation costs, up to a ceiling of $15,000. These costs to
               include moving & storage, breaking your existing lease, and
               living expenses in New York while looking for more permanent
               accommodation. Such expenses to be submitted on our standard
               expense report. Relocation expenses in excess of $15,000 will
               have to be met out of your own pocket. This also includes funds
               for commuting from Boston to NYC.

     3.   Additionally, you will be eligible to earn further discretionary
          bonuses, in accordance with the bonus policy in place from time to
          time, with a guaranteed bonus of $50,000 for the first year of
          employment. Our near term aggressive growth strategy means that
          reinvestment in the company for the benefit of everybody is well-
          understood to be one of our highest priorities. Thus, our policy at
          Cyber Dialogue has always been to have conservative base salaries, but
          to reward significant contributions to the success of the firm with
          meaningful bonuses. Payment of such bonuses is made at the discretion
          of senior management and, naturally, is based upon Cyber Dialogue's
          profitability, the aforementioned reinvestment needs, and your merit.

     4.   Requests for time off should be approved in advance by Mark Esiri,
          and we ask that you give plenty of notice. Clearly, requesting time
          off does not apply for holidays observed by all of Cyber Dialogue's
          employees. Currently there are 14 company-wide holidays throughout the
          year, including the period between Christmas and the New Year.

     5.   The current Cyber Dialogue Stock Option policy allows for
          discretionary stock option grants to individual employees by the Board
          of Directors on a case by case basis. Accordingly, we would like to

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          offer you the option, on the terms and conditions set forth in the
          CYBER DIALOGUE INC. AMENDED AND RESTATED 1997 STOCK OPTION PLAN and
          the associated NONQUALIFIED STOCK OPTION AGREEMENT, to purchase 50,000
          shares of Common Stock (the "Shares") at a price (the "Option Price")
          of $3.39 per share, which is not less than the Fair Market Value (as
          defined in the Plan) per share of the shares of Common Stock as of the
          date hereof.

          As stated in the NONQUALIFIED STOCK OPTION AGREEMENT, the term of the
          Option shall commence on the date hereof (the "Date of Grant") and
          terminate upon the expiration of ten (10) years from the Date of
          Grant. 20% of this option grant will vest immediately upon employment
          at Cyber Dialogue. The remaining shares of the grant shall be
          exercisable over 4 years, 10% every 6 months.

     6.   As we have discussed, your job will involve the duties that we have
          outlined as well as other tasks that we might agree are applicable to
          the position. We expect everybody at Cyber Dialogue to focus
          diligently on their priorities, but at the same time encourage you to
          look for new challenges and opportunities throughout the company. We
          won't stand in your way when you feel the time is right for a new
          direction.

     7.   You will be entitled to 3 weeks' vacation, in addition to the week
          between Christmas and New Year's Day, as well as the same paid
          holidays as are observed by all Cyber Dialogue employees. Our current
          policies also entitle you to other time off benefits (maternity leave,
          etc.). If you would like more details with regard to these sorts of
          benefits, please ask Margaret (ext. 118) to send you our Manual. As
          before, we ask that you ask for time off in advance from Mark Esiri.

     8.   You will be entitled to participate in Cyber Dialogue's medical and
          dental insurance programs and to such other employee benefits as Cyber
          Dialogue offers to all of its employees from time to time. Margaret
          will also be able to answer your questions with regard to these
          policies. Naturally, you will be reimbursed for your business-related
          expenses, in accordance with our Expense Reimbursement policy.

     9.   Nearly everybody works virtually from time to time, and we're sure
          that you will find this useful on occasion. However, for the most
          part, we ask that you perform the majority of your work in our
          offices, particularly while you are getting to know what everybody
          does.

     10.  We are flexible on almost everything, but, because of the nature of
          the work that we do for clients and because of the working environment
          that we encourage, we need your employment to be exclusive to Cyber
          Dialogue. Thus, while you are employed by Cyber Dialogue, we require
          that you not perform services for compensation for any third party.

     11.  Finally, in consideration of the work that you will be executing for
          our clients and because of the nature of our business, we will ask in
          your contract that you sign appropriate "Non-competition" and
          "Confidentiality" Agreements.

We very much hope that the terms of this offer are acceptable to you. If so,
please indicate below by signing and returning one copy of this letter to us,
together with the signed "Non-compete" and "Confidentiality" Agreements. As you
know, we are anxious to fill this position, so we ask that you let us know your
intentions by DECEMBER 29, 1999. If we do not hear from you by that time, we'll
assume that you won't be joining us and this offer will lapse.

Lynne, we are all very excited about the possibility of your joining our
firm. We strongly believe in a team approach and fostering an innovative,
casual, learning atmosphere. We all feel that Cyber Dialogue has many
potentially fruitful opportunities ahead, which would only improve with your
addition to the team. Be sure to call me if you have any questions about the
contents of this offer letter.

Sincerely,                                   ACCEPTED AND AGREED TO

                                             THIS 14 DAY OF DECEMBER, 1999

/s/ Sharon Pilkauskas                        /s/ Lynne Bolen
--------------------------------             ------------------------------
Sharon Pilkauskas                            Lynne Bolen
Vice President, Human Resources