02/23/201 0 1G:3 1 FA X 202493514 2 FA A . DM S 0001/01 4 

# Q US . Departmen t of'IYansporuiiio n Federa l Aviatio n Adminiittratio n I n Repl y Refer

To : ACE- 7

Februar y 11,201 0 Hearin g Docke t Federal Aviatio n Administratio n 80 0 Independenc e Avenu e SW , Roo m924 A Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbu r Wrigh t Building , Roo m201 4 Re : I n th e Matte r

o f Ai r Evac , Inc . Cas e No . 2007CE03000 8 •:::-•'• • V

- -•• • ,: • 

### • j ! 3 :- m

- :•••'{-• " OCTic t o f Regiona l Counsel 90 1 Locusi , Roo m5 0 6 Kansa s City , M O 64106-264 1

" O Are aCode : (816)329-376 5 C D

U' J ^C 3

c 5 

# {i^gHjngio^/^o'^"^^'-^- ^

Enclose dherewith pleas e find acop y o f areques t for ahearin g an dth e original an don e cop y o f th e Complain t

i n th e above-reference dproceeding . Th e FAA request s tha t

th e hearin g i n thi s matte r

b e hel di n Kansa s City , Missouri , an dexpect s that th e hearin g wil l las t

on e day . Pleas e addres s al l communicalion s fo r th e FAA t o Mar

k G . Camacho , Federa l Aviatio n Administration , Central Region , ACE-7 , Roo m506 , DO T Building , 90 1 f.ocust , Kansa s Ciiy , M O 64106-2641 . Sincerely , Mar y Elle n Loftu s Actin g Regional Counse l By ; / ./. " 

# iMi M y I^dix k G

- Camach o Senio r Enforcement

Attorne y Enclosure s02/23/201 0 16:3 2 FA X 202493514 2 FA A + DM S i002/01 4 Feb , 8 , 201 0 3:47P M fjo , 074 0 P , 2 

## 1 TM/^. _ 

## COOLIN G (StHERBERSRc . 240 0 CIT Y CENTE R SQUAR E HOOMAJN ! STREET KANSA S CITY , M O 6410 5 ^,.,, ^ ,,„, , , TELEPHON E 816,474.077 7 •••-'•.••' • . • FA X ai6.A72.079 0 ' " •;•-.•« ' 9 r - ^ r ^ rf t ^ yrvtf"^ '•"''-V v WWW.COOUNCl_*W.CCi M 

### Februar y 8,2O1 0 ; y 2C1 0



### Federa l Aviation Administratio n Attention : Hearing Docke

t Clerk , AGC-43 0 60 0 Independenc e Avenu e S W Vi aFedera l Expres s Wilbui

- Wrigh

t Building , Roo

m201 4 Washington . D.C . 2059 1 Re ; ACE- 7 2007CE03000 8 Dea r Hearin g Docke

t Clerk ; Air Eva c EMS , Inc . hereby request s ahearin g on th e Fina l Notic e o f Propose d Civil Penalt

y (attached) 2007CE030008 , pursuan t to 1 4 C.F.R . 13.16 . Ver y tnjly youi-s , COOLDI G & HERBERS , P.O . JER/j s cc : Maik

G . Camach

o Senio r Enforcemen

t Attoxne y Attachmen

t

KANSA S OFFice s 240 0 N.WOODLXW N STREET , SUIT E 22 1 WICHITA . K S €722 0 PHON E 816.47 4 077 7 FA X 616,472,079 0 731 5 FRONTAG E ROA D SKAWNC C MISSION , K S 6620 4 pHON E 913.362.972 7 FA X 913,831.241 302/23/201 0 16:3 2 FA X 202483514 2 FA A + DM S 0003/01 4

U.S . DEPARTMHN 1 OF TRANSPORTATIO N FEDERAL AVIATIO N ADMINISTRATIO N I n th e Matter

of : Ai r Evac , Inc . 

### : M 9 

### 2C^ G . 1 (iji , " . .CVK V Served ; Februar

y 11,201 0 • FAA Docke t

No . FAA Cas e No . 2007CE03000 8 Judg e No t Assigne d COMPLAIN T Th e Federal Aviatio n Administratio n (FAA) , b y counsel , hereb y files it s Complaint , pursuan t

t o Rul e 20 8 o f

th e Rule s o f

Practic e (1 4 C.F.R . 13-208) , an dstate.- ; a s follows : I . 1 , O n Februar

y 27 , 2007 , Responden t

Ai r Evac , Inc . (AEI ) was advise dthroug h a Notic e o f Propose dCivi l Penalty that th e FAA propose dt o asses s acivi l penalty i n th e amount o f $25,000 . O n Februar

y 8,2010 , Responden t

submitte dawritte n reques t fo r a hearing . 11 . 1 . A l al l time s hereinafter mentione dAE I aMissouri corporation , wa s th e holde r o f Aircraf t Repai r Statio n Certificate No . OEVR436K . 2 . A t al l time s hereinafter

mentione dAi r

Evac EMS , Inc . (AEEMS) , aMissouri corporation , th e holde r

o f Ai r Carrier Certificate No . EVCA731D , a n FAA approve don deman dPart

13 5 operato r

unde r th e Federal Aviatio n Regulation s (FAR) . 3 . A l al l time s hereinafter mentione dAaron D . Roger s (Rogers) , th e holder o f Airman Certificat e Numbe r 49494151 0 wit

h mechani c privileges , airfram e an d02/23/201 0 1G:3 2 FA X 202493514 2 FA A * DM S 121004/01 4

powerplan t

ratings , worke da s a

n AE I employe e a

t th e Wes t Plain s Municipal airport . Wes t Plains , Missouri (UNO ) fo r AEI' s repai r

statio n a s it s Qualit

y Manage r

(QM) . 4 . A s AEI' S QM , Roger s ha dth e authorit

y andresponsibility for

ensurin g tha

t aircraf t worke don b y AEI' s repai r statio n were in a

n airworth y conditio n befor e bein g retune dt o service . 5 . A s AEI' s QM , Roger s ha dth e authorit

y an dresponsibility fo

r ensurin g that aircraf t relume dto servic e ha dal l require dinspection s an dmaintenanc e item s accomplishe db y AE I s ' repai r station . 6 . O n or

abou t Octobe r 18,2006 , Civi l Aircraf

t N267AE , aBel l Helicopter Mode l 206L1 , owne dan doperate dby AEEMS , wa s involve din arepositionin g flight from Wes t Plains , Missouri , t o Sikeston , Missouri , to b e pu t int o activ e Par

t 13 5 passenger carryin g operation s fo

r AEEMS . 7 . Inciden t

t o th e abov e operatio n th e cre w discovered , upo n arrival a t Sikeston , tha t ther e wa s n o ke y for

th e narcotic s bo x an dreturne dt o Wes t Plain s t o retriev e th e missin g key . 8 . O n approac h t o AEEMS ' Wes t Plain s downtow n heliport N267A E experience da mechanical failure consistin g of tli e los s o f

th e tai l roto r

contro l system . N267A E wa s abl e to diver

t an dmak e arun-o n landin g a i th e Wes t Plain s Municipal Airpor

t withou t a fatality .02/23/201 0 18:3 2 FA X 202493514 2 FA A * DM S 0005/01 4

9 . A follow-up inspectio n o f N267AE' s tai l roto r

contro l syste mdisclose dtlia t abol t tha t connecte dadjustabl e tub e PN206-001-002-08 7 t o bellcrank PN206-001-705-00 5 had come ou t o f th e aircraft' s tai l roto r

control/anti-torqu e syste mcausin g atotal bre^i k i n th e systemwhil e N267A E wa s i n flight . 10 . Inciden t

t o N267AE' s mechanical failur e a n investigatio n was conducte dby personne l fro

mth e Fligh t

Standard s Distric t

Office , St . Louis , Missouri (STL FSDO ) resultin g i n th e followin g findings :

a ) Prio r t o th e note doperation , AEI' s repai r statio n performe dextensiv e modification s an dinspectio n ol'N267A E pursuan t t o Wor k Order (WO ) #6418 . b ) Th e note dmodification s include dreplacin g th e existin g Detroi t Diese l Allison-C2 8 engin e wit

h amor e powerfu l Alliso n 250-C30 P engin e throug h th e applicatio n o f

ST C SH296NM , Installatio n o f Detroi t Diese l Alliso n 250

- C30 P turb o shal l engine , alon g witl i associate dairframe andtai l roto r contro l modifications .

c ) Th e note dST C modifie dth e tai l roto r control/anti-torqu e syste mt o compensat e for

th e increase dpower

an dtorque . d ) Th e subjec t

tai l roto r contro l modificatio n wa s t o b e accomplishe db y adjustin g th e rigging o f

th e anti-torqu e control s a s detaile di n Installatio n Instructio n No . ASI-206L-30P , Riggin g Anti-Torqu e Controls , Sectio n ITTI .02/23/201 0 16:3 2 FAX 202493514 2 FA A * DMS 12006/01 4

e ) Followin g modification s an dinspection , AEI' s repai r statio n release d N267A E fo

r return t o servic e an dclose dou t WO #641 8 withou t accomplishing , amon g other requirements , th e note danti-torqu e control s rigging. f ) Afte r AEI' s repai r

statio n release dN267AE fo r return to servic e an dclose d ou t WO #6418 , but

prio r t o th e flight

operatio n describe di n paragrap h 6 above , AEI' s QM performe dmaintenanc e tes t flights, g ) AEI' s Q

M als o performe dadditional maintenanc e o n N267A E consistin g o f rigging th e roto r

contro l system/anti-torqu e syste mdiscusse dabove . h ) Th e rigging o f

th e anti-torqu e control s a s detaile din Installatio n Instructio n No . ASI-206L , Sectio n HIT , require dAEI' s QM t o disconnec t thre e separate adjustabl e contro l mbe s fro mthre e separate bellcrank s followe db y aserie s o f adjustments . i ) Detai l "A " o f

Figur e 3-1 , Anti-Torqu e Controls , Riggin g Dimension s (Shee t 2 o f 2) , o f th e note dinstallatio n instructions , specificall y identifie s th e removal o f th e nut , cotte r

pin , an dconnectin g bol t

(tha t came ou t o f th e tai l roto r contro l system , a s describe di n paragrap h 9 above ) i n orde r t o disconnec t adjustabl e tub e PN206-001-002-08 7 Iro m beUcran k PN206-001-705-005 .02/23/201 0 16:3 2 FA X 202493514 2 FA A^ DM S 12007/01 4

j ) AEI' s mechani c Keit

h Collin s (Collins ) starte dth e rigging process , went home , an dreturne dth e nex t da y t o discover

that AEI' s Q M ha dcomplete dth e rigging an dth e aircraf

t wa s flying. Collin s di dno t reinstal l adjustabl e tub e PN206-001-002-08 7 t o bellcrank PN206-00 1 -705-005 ; that tas k wa s perfonmc db y AEI' s QM . k) Followin g hi s perfomianc e o f maintenanc e o n N267AE' s roto r contro l •systein/anti-torqu c system , AEI' s Q M signe dof

f th e maintenanc e in th e aircraft' s maintenanc e lo g certifyin g that th e aircraf

t wa s airworthy , an d returne dN267A E t o service . 1) AEI' s Q

M sign-off

, note dabove , wa s th e las t maintenanc e entr

y mad e i n N267AE' S maintenanc e lo g befor e th e occurrenc e o f

th e mechanical failur

e note din paragrap h 8 above .

m ) A visual inspectio n o f N267AH' s roto r

contro l syslem/anti-torqu e syste mafte r th e mechanica l failure (note di n paragrap h 8 above ) reveale dth e subjec t connectin g bol l wa s lyin g i n th e bell y o f th e aircraft ; n o nu t

o r cotte r pi n wa s found . 11 . Th e foregoin g maintenanc e performe dby AEI' s QM o n N267A E wa s no t accomplishe dpursuan t

t o th e provision s o f

Installatio n Instructio n No . AS1-206L , Sectio n III I i n thai h e faile dt o ensure that th e subjec t

adjustabl e tub e PN206-00 1 -002

- 08 7 connectin g bol t

wa s properl y secure di n plac e followin g reassembl y o f th e adjustabl e tub e t o it s designate dbellcrank .02/23/201 0 16:3 2 FA X 202493514 2 FA A + DM S @1008/01 4

12 . Accordingly , N267A E wa s no t i n a n airworthy conditio n a

t th e tim e AEI' s Q

M returne dth e aircraf

t t o servic e afte

r hi s Octobe r

18,2006 , maintenanc e an dsig n of f o n th e roto r contro l system/anti-torqu e system . 13 . Tli e foregoin g maintenanc e performe don N267AE' s roto r contro l system/anti

torqu e syste mwas no t

accomplishe dpursuan t

t o th e provision s o f

AET' s Qualit

y Contro l Manual , Page s 4 an d7 , whic h requir e tha t th e discrepanc y shee t

b e supplemente dwit

h detaile dinstruction s for

wor k an dinspection , an dthat

awor k car db e issue dfo

r a discrepancy , i f

th e overal l tas k

i s divide dbetwee n mor e than on e technician . N o suc h supplementa l detai l o r

wor k cardwa s prepare dfor

th e riggin g starte db y Collin s on on e da y an dcomplete db y AEI' s QM th e nex t day . 14 . Furthe r

investigatio n an dinspectio n o f AEI' s repai r

statio n record s pertainin g t o maintenanc e wor

k performe do n N267A E prio r t o th e closin g ou t

o f WO #641 8 disclose d tha t AE I faile dt o follo w it s qualit y contro l syste mb y approvin g N267A E fo r return to servic e an dclosin g ou t

W O #641 8 withou t

complyin g wit

h AEI' s Approve dAircral t Inspectio n Program(AAlP ) final inspectio n requirement s an dwithou t complyin g wit

h it s Qualit y Contro l Manual , to include :

a ) Failur e t o complet e require dPhas e 1 item s note di n Block s 2 5 an d30 . b ) Failur e t o provid e aPhas e 1 in.spectio n sign-off .

c ) Permittin g th e sign-of f o f al l phase s ( 8 total ) o f

th e AAIP , excep t

Phas e 1 an d th e 1 2 month inspectio n portion , t o b e accomplishe dby Keith Collins , a02/23/201 0 16:3 3 FA X 202493514 2 FA A * DM S 2)009/01 4

perso n wh o wa s no t

arepai r statio n inspecto r

an dwh o di dno t

hav e retur

n to servic e authority for

th e repai r station , d ) Failur e t o provid e a1 2 mont h inspectio n sign-of

f

e ) Failur e t o hav e th e name s entere do f al l mechanic s that

initiale deac h phas e o f th e AAIP . f ) Failur e t o complet e th e Skytra e ISAT , Tntellicas t an dAvionic s Manual , Cable s & Compute r

inspection s foun do n th e Avionic s Fina l Inspection/Acceptanc e checklist . g ) Failur e t o audi t

th e record s packag e to determin e tha t al l wor k hadbee n inspecte da s require dfor

complianc e b y AEI' s Quality Contro l Manual , pag e 8 . 15 . Furthe r

investigatio n an dinspectio n o f N267AE' $ maintenanc e record s disclose d tha t followin g th e wor

k performe db y AEI' s repai r statio n th e aircraf

t wa s recertifie db y a Designate dAirworthines s Representativ e (DAR ) an daStandar dAirworthines s Certificate (SAC ) wa s issued . Th e recertificatio n proces s require dAE I t o submi t alistin g o f a U modilluaiion s don e t o th e aircraf t a t th e tim e i n orde r

for th e SA C t o b e properl y issue db y th e DAR . Th e followin g item s were no t listed , a s required , tha t

is , the y wer e omitte do n th e applicatio n tha t AEI mad e for

th e issuanc e o f

aSAC :

a ) Referenc e t o installatio n o f S rC#SR09442RC , MRL Mounl .02/23/201 0 16:3 3 FA X 202493514 2 FA A * DM S 12010/01 4

b ) Referenc e t o installatio n o f STC#SR09361RC , Hig h Bar Mod .

c ) Referenc e t o installatio n o f STC#SR0944 1 RC , Litte r Kit . d ) Referenc e t o installatio n o f STC#SH3887NM , Cabi n Heate r System .

e ) Referenc e t o installatio n o f STC#SH227WE , Baggag e Compartmen t Extension . 16 . AE I faile dt o complet e aFA A For m337 , require dfo

r al l majo r repair s o r alteration s performe do n a n aircraft , afte

r th e followin g alteration s wer e performe do n N267AE :

a) Installatio n o f

STC#SH311OSO , Composit e Baggag e Door . b ) Installatio n o f

STC#SR O 1 3 5 8AT , Baggag e Doo r Retentio n Strap .

c ) Installatio n o f

STC#SROO044AT , Batter y Door . d ) Installatio n o f

STC#SR01494AT , Cycli c Suppor t Safet y Cover .

e ) Installatio n o f

STC#SH3289SO , Cabi n Floo r Protectors . I ) Installalio n o f

STC#SH200GL , Face t

Filte r Installarion . g ) Installatio n o f

STC#SH296NM , Installatio n o f Detroi t Diese l Alliso n 250

-02/23/201 0 16:3 3 FA X 202493514 2 FA A • > DM S @1011/01 4

C30 P turb o shaf

t engine . III . 1 . B y reaso n o f

th e foregoin g fact s an dcircumstances , AE I violate dth e followin g section s o f

th e Federa l Aviatio n Regulations ;

a ) §43.5(b) , whic h state s i n relevan t part tha t n o perso n may approv e fo r return to servic e an y aircraf

t that ha s imdergon e maintenance , preventativ e maintenance , rebuilding , o r alteration , unles s th e repai r o r alteratio n for

m authorize db y o r

furnishe dby th e Administrato r ha s bee n execute di

n a manne r prescribe db y th e Administrator . b ) §43.13(a) , whic h state s i n relevan t par t tha t eac h perso n performin g maintenance , alteration , o r preventiv e maintenanc e o n a n aircraft , engine , o r applianc e shal l us e th e methods , techniques , an dpractice s prescribe di n th e curren t manufacturer' s maintenanc e manual .

c ) §43.13(b) , vvhic h state s i n relevan t part tha t eac h perso n maintainin g o r alterin g a n aircraf

t shal l d o th e wor

k i n suc h amanne r

tha t th e conditio n o f

th e aircraf t o r airframe worke do n wil l b e a t leas t equa l t o it s origina l o r

properl y altere dcondition . d ) §43.15(a)(1) , whic h stale s i n relevan t par t tha t eac h perso n performin g a n inspectio n require db y Pa n 13 5 o f thi s chapter , shal l perfor

mth e inspectio n s o02/23/201 0 16:3 3 FA X 202493514 2 FA A* DM S 12012/01 4



### 1 0

a s t o determin e whether

th e aircraft , o r

portion s thereo f

imder inspection , meet s al l applicabl e airworthines s requirements .

e ) §43.15(a)(2) , whic h stale s i n relevan t par t that eac h perso n performin g a n inspectio n require db y Par t 13 5 o f thi s chapter , shal l perfor

mth e inspectio n in accordanc e wit

h th e instruction s andprocedure s se t fort h in th e inspectio n programfor

th e aircraf

t bein g inspected . f ) § 145.207(a) , whic h state s i n relevan t par t tha t acertificate drepai r

statio n mus t follo w arepai r

statio n manual acceptabl e to th e FAA . g ) § 145.21 1 (b) , whic h .state s i n relevan t par t tha t repai r statio n personne l mus t follo w th e quality contro l syste mwhe n performin g maintenance , preventativ e maintenance , o r

alteration s under

th e repai r statio n certificate an doperation s specificaiions . 2 . Pursuan t

l o Titl e 4 9 U.S.C . 46301 , Responden t i s subjec t t o acivi l penalt

y no t to excee d$11,00 0 for

eac h o f th e violation s alleged . 3 . Under

th e fact s an dcu-cumstance s o f thi s ca.?e , acivi l penalt

y o f $25,00 0 i s appropriate .02/23/201 0 16:3 3 FA X 202493514 2 FA A • > DM S 1013/01 4



### 1 1

WHEREFORE , th e Agency , b y counsel , respectfull y request s tha t th e Administrativ e Law Judg e ente r

a n orde r tha t Respondent

b e assesse dacivi l penalty i n th e amount o f $25,000 . Date dthi s 11t

h da y o f February , 2010 . Respectfull y submitted , A . Leste r Haizli p Regional Counse l By :

ar k Caraacher-u . Senio r Enforcement

Attorne y federa l Aviatio n Administratio n 90 1 Locust , Roo m50 6 Kansa s City , M O 64106-264 1 (816 ) 329-3765 ; Fax (816 ) 329-377 1 Attorne y fo

r Complainan t

Answe r Sectio n 13.209(a) o f

th e Rule s o f

Practic e in FAA Civi l Penalt y Proceeding s states , " A responden t

shal l file awritte n answer l o th e complaint , o r

ma y file awritte n motio n pursuan t t o Sectio n 13.208(d ) o r

Sectio n l3.218(f)(l-4 ) instea do f filing a n answer , no t

late r tha n 3 0 day s afte r servic e o f

th e complaint . Sectio n 13.209(f

) states , " A person' s failur e t o file an answer

withou t goo dcaus e shal l b e deeme da n admi.ssion o f

th e truth o f

eac h allegatio n containe di n th e complaint .02/23/201 0 16:3 3 FA X 202493514 2 FA A + DM S @|014/01 4

1 2 Ai r Evac , Inc. , FA A Cas e No . 2007CE03000 8 CERTIFICAT E O F SERVIC E I hereb y certif

y tha t I hav e thi s date place di n th e Unite dState s mail , certified , return receip t requested , acop y o f

th e Administrator' s Complaint , addresse dto : Mr . Coli n Collin s Presiden t an dCE O Ai r Eva c EMS , Inc . P.O . Bo x 768-30 6 Davi s Driv e Wes t Plains , M O 6577 5 Mr . Jame s E . Ramsey , Esq . Coolin g & Herber s P.C . 240 0 City Cente r

Square 110 0 Mai n Stree t Kansa s City , M O 6410 5 In addition , I hereb y certif y that I hav e thi s date place di n th e Unite dState s mail , certified , retur n receip t

requested , th e origina l an don e copy , addresse dto : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , SW . Washington , D C 2059 1 Attention : Hearin g Docke t Clerk , AGC-43 0 Wilbu r Wrigh t Building , Roo m201 4

Debora h L . Hcrvc y Lega l Assistan t Date dthi s 11t

h da y o f February , 2010 .