23756 Federal Register / Vol. 78, No. 77 / Monday, April 22, 2013 / Notices 

requirement, CSOSA is publishing 

notice of the proposed collection of 

information set forth in this document. 

The proposed information collection 

activity provides a means to garner 

qualitative customer and stakeholder 

feedback in an efficient, timely manner, 

in accordance with the Administration’s 

commitment to improving service 

delivery. By qualitative feedback we 

mean information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative and 

actionable communications between the 

Agency and its customers and 

stakeholders. It will also allow feedback 

to contribute directly to the 

improvement of program management. 

The solicitation of feedback will target 

areas such as: timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 

quality of service offered to the public. 

If this information is not collected, vital 

feedback from customers and 

stakeholders on the Agency’s services 

will be unavailable. 

The Agency will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

1. The collections are voluntary; 

2. The collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the federal 

government; 

3. The collections are noncontroversial and do not raise issues of 

concern to other federal agencies; 

4. Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

5. Personally identifiable information 

(PII) is collected only to the extent 

necessary and is not retained; 

6. Information gathered will be used 

only internally for general service 

improvement and program management 

purposes and is not intended for release 

outside of the agency; 

7. Information gathered will not be 

used for the purpose of substantially 

informing influential policy decisions; 

and 

8. Information gathered will yield 

qualitative information; the collections 

will not be designed or expected to 

yield statistically reliable results or used 

as though the results are generalizable to 

the population of study. 

Feedback collected under this generic 

clearance provides useful information, 

but it does not yield data that can be 

generalized to the overall population. 

This type of generic clearance for 

qualitative information will not be used 

for quantitative information collections 

that are designed to yield reliably 

actionable results, such as monitoring 

trends over time or documenting 

program performance. Such data uses 

require more rigorous designs that 

address: the target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

As a general matter, information 

collections will not result in any new 

system of records containing privacy 

information and will not ask questions 

of a sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 

and other matters that are commonly 

considered private. 

Current Actions: New collection of 

information. 

Type of Review: New Collection. 

(1) Affected Public: Individuals 

currently or recently under courtordered supervision by CSOSA. CSOSA 

stakeholders including members of the 

community (e.g., DC residents who 

attend CSOSA community justice 

advisory network meetings) and 

criminal justice systems (e.g., judges, 

parole commissioners, etc.). 

Estimated Number of Respondents: 

1340. 

Below we provide projected average 

estimates for the next three years: 

Average Expected Annual Number of 

activities: 3. 

Average number of Respondents per 

Activity: 447. 

Annual responses: 1340. 

Frequency of Response: Once per 

request. 

Average minutes per response: 7. 

Burden hours: 145. 

Request for Comments: Comments 

submitted in response to this notice will 

be summarized and/or included in the 

request for OMB approval. Comments 

are invited on: (a) Whether the 

collection of information is necessary 

for the proper performance of the 

functions of the agency, including 

whether the information shall have 

practical utility; (b) the accuracy of the 

agency’s estimate of the burden of the 

collection of information; (c) ways to 

enhance the quality, utility, and clarity 

of the information to be collected; (d) 

ways to minimize the burden of the 

collection of information on 

respondents, including through the use 

of automated collection techniques or 

other forms of information technology; 

and (e) estimates of capital or start-up 

costs and costs of operation, 

maintenance, and purchase of services 

to provide information. Burden means 

the total time, effort, or financial 

resources expended by persons to 

generate, maintain, retain, disclose or 

provide information to or for a Federal 

agency. This includes the time needed 

to review instructions; to develop, 

acquire, install and utilize technology 

and systems for the purpose of 

collecting, validating and verifying 

information, processing and 

maintaining information, and disclosing 

and providing information; to train 

personnel and to be able to respond to 

a collection of information, to search 

data sources, to complete and review 

the collection of information; and to 

transmit or otherwise disclose the 

information. 

Dated: April 16, 2013. 

Rorey Smith, 

Deputy General Counsel, Court Services and 

Offender Supervision Agency. 

[FR Doc. 2013–09371 Filed 4–19–13; 8:45 am] 

BILLING CODE 3129–04–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

[Docket ID: DoD–2013–OS–0086] 

Proposed Collection; Comment 

Request 

AGENCY: Office of the Inspector General, 

DoD. 

ACTION: Notice. 

In compliance with Section 

3506(c)(2)(A) of the Paperwork 


tkelley on DSK3SPTVN1PROD with NOTICES
Federal Register / Vol. 78, No. 77 / Monday, April 22, 2013 / Notices 23757 

Reduction Act of 1995, the Office of the 

Inspector General, Department of 

Defense announces a proposed public 

information collection and seeks public 

comment on the provisions thereof. 

Comments are invited on: (a) Whether 

the proposed collection of information 

is necessary for the proper performance 

of the functions of the agency, including 

whether the information shall have 

practical utility; (b) the accuracy of the 

agency’s estimate of the burden of the 

proposed information collection; (c) 

ways to enhance the quality, utility, and 

clarity of the information to be 

collected; and (d) ways to minimize the 

burden of the information collection on 

respondents, including through the use 

of automated collection techniques or 

other forms of information technology. 

DATES: Consideration will be given to all 

comments received by June 21, 2013. 

ADDRESSES: You may submit comments, 

identified by docket number and title, 

by any of the following methods: 

• Federal eRulemaking Portal: http:// 

www.regulations.gov. Follow the 

instructions for submitting comments. 

• Mail: Federal Docket Management 

System Office, 4800 Mark Center Drive, 

East Tower, Suite 02G09, Alexandria, 

VA 22350–3100. 

Instructions: All submissions received 

must include the agency name, docket 

number and title for this Federal 

Register document. The general policy 

for comments and other submissions 

from members of the public is to make 

these submissions available for public 

viewing on the Internet at http:// 

www.regulations.gov as they are 

received without change, including any 

personal identifiers or contact 

information. Any associated form(s) for 

this collection may be located within 

this same electronic docket and 

downloaded for review/testing. Follow 

the instructions at http:// 

www.regulations.gov for submitting 

comments. Please submit comments on 

any given form identified by docket 

number, form number, and title. 

FOR FURTHER INFORMATION CONTACT: To 

request more information on this 

proposed information collection or to 

obtain a copy of the proposal and 

associated collection instruments, 

please write to the Office of 

Communications and Congressional 

Liaison, Office of Inspector General, 

Department of Defense, 4800 Mark 

Center Drive, Suite 15F26, Alexandria, 

VA 22350–1500; ATTN: Bridget Serchak 

or call 703–604–2028. 

Title; Associated Form; and OMB 

Number: DoDIG Generic Survey 

Collection; OMB Control Number 0704– 

TBD. 

Needs and Uses: The information 

collection requirement is necessary to 

obtain customer satisfaction metrics 

from users of the organization’s Web 

site, www.dodig.mil and those engaged 

by public affairs and social media 

initiatives. This collection is necessary 

for DoD IG’s compliance with OMB 

Digital Strategy Milestone 8.2 and will 

enable the organization to make datadriven decisions on service performance 

and increase customer satisfaction. 

Affected Public: Individuals and 

Households. 

Annual Burden Hours: 1000. 

Number of Respondents: 6000. 

Responses per Respondent: 1. 

Average Burden per Response: 10 

minutes. 

Frequency: On occasion. 

SUPPLEMENTARY INFORMATION: 

Summary of Information Collection 

Respondents will be users of the Web 

site www.dodig.mil and/or audiences of 

public affairs and social media outreach. 

Data collections will be in the form of 

brief online surveys querying on 

customer satisfaction regarding outreach 

efforts. The surveys will examine the 

overall customer experience, perceived 

ability to obtain the desired or needed 

information or service, likelihood of 

continued use, likelihood of 

recommending use to others, and other 

open-ended qualitative feedback. The 

surveys will be voluntary and users 

must actively choose to participate. No 

personally identifiable information (PII) 

or confidential information will be 

collected. DoDIG will conduct two 

surveys per year, for a total of six 

surveys over the three-year period of the 

generic clearance. The topics of surveys 

that will be conducted include: 

• Web site Feedback—Online surveys 

assessing user experience for 

www.dodig.mil. Questions will focus on 

data required to collect by the White 

House Digital Strategy Requirements. 

• Social Media Outreach—Querying 

users on social media preferences in 

order to improve outreach using these 

platforms. 

• Report Dissemination—Studying 

the means by which users find and 

would prefer to find DoDIG reports. 

• Customer Perception of 

Organizational Identity—Examining 

how the customer perceives DoD IG and 

their awareness of its activities and 

contributions. 

The conclusions drawn from these 

data collections will be essential for 

gauging effectiveness of communication 

efforts and improving customer 

satisfaction. 

Dated: April 12, 2013. 

Aaron Siegel, 

Alternate OSD Federal Register Liaison 

Officer, Department of Defense. 

[FR Doc. 2013–09346 Filed 4–19–13; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

Renewal of Department of Defense 

Federal Advisory Committees 

AGENCY: DoD. 

ACTION: Renewal of Federal Advisory 

Committee. 

SUMMARY: Under the provisions of 10 

U.S.C. 175 and 10301, the Federal 

Advisory Committee Act of 1972 (5 

U.S.C. Appendix, as amended), the 

Government in the Sunshine Act of 

1976 (5 U.S.C. 552b) (‘‘the Sunshine 

Act), and 41 CFR 102–3.50(a), the 

Department of Defense (DoD) gives 

notice that it is renewing the charter for 

the Reserve Forces Policy Board (‘‘the 

Board’’). 

FOR FURTHER INFORMATION CONTACT: Jim 

Freeman, Advisory Committee 

Management Officer for the Department 

of Defense, 703–692–5952. 

SUPPLEMENTARY INFORMATION: The Board 

is a non-discretionary Federal advisory 

committee that shall serve as an 

independent adviser to the Secretary of 

Defense to provide advice and 

recommendations to the Secretary on 

strategies, policies, and practices 

designed to improve and enhance the 

capabilities, efficiency, and 

effectiveness of the reserve components. 

The Board may act on those matters 

referred to it by the Chairman and on 

any matter raised by a member of the 

Board or the Secretary of Defense. The 

Board shall report to the Secretary of 

Defense. The Under Secretary of 

Defense for Personnel and Readiness 

(USD(P&R)) may act upon the Board’s 

advice and recommendations. 

The Department of Defense (DoD), 

through the office of the USD(P&R) shall 

provide support as deemed necessary, 

for the Board’s performance and shall 

ensure compliance with the requirement 

of FACA, the Sunshine Act, governing 

Federal statutes and regulations, and 

established policies and procedures. 

The Board consists of 20 members, 

appointed or designated as follows: 

a. A civilian appointed by the 

Secretary of Defense from among 

persons determined by the Secretary to 

have the knowledge of, and experience 

in, policy matters relevant to national 

security and reserve component matters 


tkelley on DSK3SPTVN1PROD with NOTICES