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 Des Moines IA
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          Field Office Locator
          Des Moines IA
 RRB Office Location41.5864056, -93.6201496Contact Info 
    
  Address
              Federal Building, Room 921
210 Walnut Street
Des Moines, IA 50309-2116 

  Hours
              9:00 AM THRU 3:00 PM - Monday THRU Friday
Closed onFederal Holidays 

  Secure Message
              Send a Secure Message 

  Phone
              (877) 772-5772 

  Fax
              (515) 288-1437

  Non-Scheduled Service  
    
  Non-Scheduled Service
              For the convenience of persons who are not able to utilize the services at the district office shown above, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment.**Iowa:**Boone, Burlington, Cedar Rapids, Dubuque, Fort Dodge, Fort Madison, Marshalltown, Mason City, Ottumwa, Waterloo

  Counties Serviced  
    
  Counties Serviced by this Office
          **Iowa-**All counties except: Clinton, Fremont, Harrison, Lyon, Mills, Monona, Montgomery, Muscatine, Page, Plymouth, Pottawattamie, Scott, Sioux, Woodbury

**Missouri -** Clark, Scotland

  Office Information 
    
            If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using **myRRB**.

Contact Info 
    
  Address
              Federal Building, Room 921
210 Walnut Street
Des Moines, IA 50309-2116 

  Hours
              9:00 AM THRU 3:00 PM - Monday THRU Friday
Closed onFederal Holidays 

  Secure Message
              Send a Secure Message 

  Phone
              (877) 772-5772 

  Fax
              (515) 288-1437

  Non-Scheduled Service  
    
  Non-Scheduled Service
              For the convenience of persons who are not able to utilize the services at the district office shown above, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment.**Iowa:**Boone, Burlington, Cedar Rapids, Dubuque, Fort Dodge, Fort Madison, Marshalltown, Mason City, Ottumwa, Waterloo

  Counties Serviced  
    
  Counties Serviced by this Office
          **Iowa-**All counties except: Clinton, Fremont, Harrison, Lyon, Mills, Monona, Montgomery, Muscatine, Page, Plymouth, Pottawattamie, Scott, Sioux, Woodbury

**Missouri -** Clark, Scotland

  Office Information 
    
            If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using **myRRB**.
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U.S. Railroad Retirement BoardWilliam O. Lipinski Federal Building844 North Rush Street
Chicago, IL 60611-1275
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300

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 Last updated: 07/17/2023