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**2023 RUIA Tax Forms Available in myRRB - Read More...**

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              -  Home 
              -  Unemployment Benefits for Railroad Employees 
              -                   Checking Your Benefits by Telephone or Online              

## Topics

-  Introduction 
-  Qualification Requirements 
-  Amount and Duration of Benefits 
-  Eligibility Requirements 
-  Eligibility Interviews 
-  Benefit Reductions 
-  Disqualifications 
-  Special Rules for Train and Engine Service and Passenger Service 
-  Reconsideration and Waiver 
-  Taxability of Unemployment Benefits 
-  Job Placement Service 
-  Instructions for Completing Application for Unemployment Benefits and Employment Service Form (Form UI-1) 
-  Instructions for Completing Claim for Unemployment Benefits (Form UI-3) 
-  Checking Your Benefits by Telephone or Online 
-  Record of Attempts to Find Work 
-  Notices 
-  Important Reminders 
-  Did You Know... 

 

UB-10
 

You can obtain detailed information about your unemployment benefit payments and claims **at any time**, by calling our national automated telephone service. Calling this number gives you access to:
                        - the amount and date of your latest benefit payment, and the claim period for which the payment was made;
                        - information about your last 5 benefit payments; and
                        - confirmation of whether we have received your application or latest claim.

We update payment information once each night; we update information about applications and claims, as we receive the forms.

You will need your social security number and your Personal Identification Number (PIN) to get information about your benefit payments and claims.  Your PIN is printed on the back of each claim form we mail to you. 

**To access your benefit information by telephone:**
                        - Call the Railroad Retirement Board at  877-772-5772.
                        - Press  "1"  to select our automated  HelpLine  services.
                        - Press  "1"  again to access the  Unemployment Benefits Menu.

**Note:** People who are deaf or hard of hearing may call our TTY number at 312-751-4701.

**You can also access your benefit information online.** You must have a login.gov account to use online services.  To learn more about establishing an account, visit our website at **www.rrb.gov**, select **myRRB** at the top of the page, click on the button labeled **SIGN IN WITH LOGIN. GOV**, and follow the guide.  Once you have established an account, click on **myRRB** to log in followed by **View RUIA Account** to access your benefit information.

Each claim you receive will have a record of your last 3 payments. Use the *HelpLine* services, RRB website, and the tables on page 11 of the UB-10 booklet to keep track of your claims and payments.

Please allow at least 15 days from the date you mail your claim to receive a payment.

 

   

**‹** Instructions for Completing Claim for Unemployment Benefits (Form UI-3)
Up
Record of Attempts to Find Work **›**

   

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								Last updated: 03/22/2022