**GAO-08-281**                      Published: Jan 31, 2008. Publicly Released: Mar 03, 2008.                  

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## Highlights

In 2006, consumers paid over $36 billion in fees associated with checking and savings accounts, raising questions about consumers' awareness of their accounts' terms and conditions. GAO was asked to review (1) trends in the types and amounts of checking and deposit account fees since 2000, (2) how federal banking regulators address such fees in their oversight of depository institutions, and (3) the extent that consumers are able to obtain account terms and conditions and disclosures of fees upon request prior to opening an account. GAO analyzed fee data from private data vendors, publicly available financial data, and information from federal regulators; reviewed federal laws and regulations; and used direct observation techniques at depository institutions nationwide.

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## Topics

Business Regulation and Consumer Protection

AccountsBanking regulationConsumer protectionData collectionDocumentationFederal reserve banksFeesFinancial institutionsInformation disclosureNational banksPolicy evaluationRegulatory agenciesReporting requirementsUser feesPolicies and procedures