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 **U.S. Railroad Retirement Board**
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 Charlotte, NC
 Home
          Field Office Locator
          Charlotte, NC
 RRB Office Location35.1593132, -80.7397206Contact Info 
    
  Address
              Creekside @ The Greenway7508 E. Independence Blvd., Suite 120Charlotte, NC 28227-9409 

  Hours
              9:00 AM THRU 3:00 PM - Monday THRU FridayClosed onFederal Holidays 

  Secure Message
              Send a Secure Message 

  Phone
              (877) 772-5772 

  Fax
              (704) 344-6429

  Non-Scheduled Service  
    
  Non-Scheduled Service
              For the convenience of persons who are not able to utilize the services at the district office, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment.**North Carolina****Asheville**Social Security Office800 Centre Park Dr.**Rocky Mount**Social Security Office2723 Sunset Ave**South Carolina****Florence**CSX Transportation OfficeGeorge McNeill Bldg100 Oakland Avenue**Greenwood**Social Security Office115 Enterprise Ct., Suite C

  Counties Serviced  
    
  Counties Serviced by this Office
          All counties in North Carolina except: Serviced by the Richmond District Office - Camden, Chowan, Currituck, Gates, Pasquotank and PerquimansAll counties in South Carolina except: Serviced by the Jacksonville District Office - Beaufort and Jasper

  Office Information 
    
            If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using **myRRB**.

Contact Info 
    
  Address
              Creekside @ The Greenway7508 E. Independence Blvd., Suite 120Charlotte, NC 28227-9409 

  Hours
              9:00 AM THRU 3:00 PM - Monday THRU FridayClosed onFederal Holidays 

  Secure Message
              Send a Secure Message 

  Phone
              (877) 772-5772 

  Fax
              (704) 344-6429

  Non-Scheduled Service  
    
  Non-Scheduled Service
              For the convenience of persons who are not able to utilize the services at the district office, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment.**North Carolina****Asheville**Social Security Office800 Centre Park Dr.**Rocky Mount**Social Security Office2723 Sunset Ave**South Carolina****Florence**CSX Transportation OfficeGeorge McNeill Bldg100 Oakland Avenue**Greenwood**Social Security Office115 Enterprise Ct., Suite C

  Counties Serviced  
    
  Counties Serviced by this Office
          All counties in North Carolina except: Serviced by the Richmond District Office - Camden, Chowan, Currituck, Gates, Pasquotank and PerquimansAll counties in South Carolina except: Serviced by the Jacksonville District Office - Beaufort and Jasper

  Office Information 
    
            If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using **myRRB**.
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To view and download PDF documents, you need the free Acrobat Reader. We recommend using the latest version. Viewers with visual disabilities can go to Adobe's Access Website for tools and information that will help make PDF files accessible.
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U.S. Railroad Retirement BoardWilliam O. Lipinski Federal Building844 North Rush Street
Chicago, IL 60611-1275
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300

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 Last updated: 12/06/2023