# @A330
SERVICE BULLETIN REVISION TRANSMITTAL SHEET
AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51



# MANDATORYMANDATORYMANDATORY

ATA SYSTEM: 56 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS MODIFICATION No.: None This page transmits Revision No.03 of Service Bulletin No.A330-56-3009 ADDITIONAL WORK **CONF ALL Additional work is required by this revision for aircraft modified by any previous issue. Additional work consists in inspecting the 15 additional windshields SN. REASON Revision No. 03 issued to: - add 15 windshield SN to the list of affected SN, - add additional work. CHANGES
FRONT MATTER WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS CONFIGURATION UPDATED R

SUMMARY EFFECTIVITY OPERATOR LIST UPDATED R MANPOWER MANPOWER UPDATED R APPENDICES APPENDICES UPDATED R PLANNING INFORMATION EFFECTIVITY EFFECTIVITY RELATED INFORMATION UPDATED R Configuration definition CONF 001 CONFIGURATION DEFINITION UPDATED R
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

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# @A330
SERVICE BULLETIN REVISION TRANSMITTAL SHEET

COMPLIANCE Accomplishment Timescale ACCOMPLISHMENT TIMESCALE UPDATED CONFIGURATION UPDATED R APPROVAL APPROVAL UPDATED R MANPOWER MANPOWER UPDATED R MATERIAL INFORMATION MATERIAL - PRICE AND AVAILABILITY Procurement Addresses PROCUREMENT ADDRESSES UPDATED MATERIAL SET UPDATED R Price and Availability PRICE AND AVAILABILITY UPDATED R INDUSTRY SUPPORT INFORMATION INDUSTRY SUPPORT INFORMATION UPDATED R LIST OF MATERIALS - OPERATOR SUPPLIED Equipment Equipement BFEA01 PART MATERIAL SET UPDATED NOTE UPDATED R ACCOMPLISHMENT INSTRUCTIONS TASK 563009- 832-801-001-Inspection TASK SOLUTION UPDATED CAUTION UPDATED NOTE UPDATED R

Subtask 563009-941-001-001 SUBTASK SOLUTION UPDATED REFERENCED DOCUMENTATION UPDATED R Subtask 563009-832-001-001 SUBTASK SOLUTION UPDATED REFERENCED DOCUMENTATION UPDATED FIGURE REFERENCE UPDATED CONFIGURATION UPDATED REFERENCES UPDATED CAUTION UPDATED R

Subtask 563009-942-001-001 SUBTASK SOLUTION UPDATED REFERENCED DOCUMENTATION UPDATED REFERENCES UPDATED R
TASK 563009- 833-801-001-Repair TASK SOLUTION UPDATED NOTE UPDATED R Subtask 563009-941-002-001 SUBTASK SOLUTION UPDATED R Subtask 563009-960-001-001 SUBTASK SOLUTION UPDATED NOTE UPDATED MATERIAL LIST UPDATED R

Subtask 563009-700-001-001 SUBTASK SOLUTION UPDATED R Subtask 563009-942-002-001 SUBTASK SOLUTION UPDATED R TASK 563009- 832-802-001-Inspection - ADDITIONAL WORK TASK SOLUTION ADDED N Task associated data - 001 TASK ASSOCIATED DATA ADDED N Subtask 563009-839-003-001 SUBTASK SOLUTION ADDED N Subtask 563009-941-003-001 SUBTASK SOLUTION ADDED N Subtask 563009-832-002-001 SUBTASK SOLUTION ADDED N Subtask 563009-942-003-001 SUBTASK SOLUTION ADDED N TASK 563009- 833-802-001-Repair - ADDITIONAL WORK TASK SOLUTION ADDED N

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 2 5

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# @A330
SERVICE BULLETIN REVISION TRANSMITTAL SHEET

Task associated data - 001 TASK ASSOCIATED DATA ADDED N Subtask 563009-839-004-001 SUBTASK SOLUTION ADDED N Subtask 563009-941-004-001 SUBTASK SOLUTION ADDED N Subtask 563009-960-002-001 SUBTASK SOLUTION ADDED N Subtask 563009-700-002-001 SUBTASK SOLUTION ADDED N Subtask 563009-942-004-001 SUBTASK SOLUTION ADDED N Fig. A-FFBAA FIGURE SOLUTION ADDED N Fig. A-FFBAA Sheet 01 SHEET ADDED N Fig. A-FFAAA FIGURE SOLUTION ADDED N Fig. A-FFAAA Sheet 01 SHEET ADDED N Fig. A-FRAAA FIGURE SOLUTION ADDED N Fig. A-FRAAA Sheet 01 SHEET ADDED N Fig. A-FRBAA FIGURE SOLUTION ADDED N Fig. A-FRBAA Sheet 01 SHEET ADDED N Fig. A-FBB FIGURE DELETED FOR APPLICABLE MSN D Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) APPENDIX CONTENT APPENDIX CONTENT UPDATED R Fig. A-FAAAA FIGURE SOLUTION UPDATED R Fig. A-FAAAA Sheet 01 SHEET UPDATED R Fig. A-FAAAA Sheet 02 SHEET UPDATED R Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK APPENDIX CONTENT APPENDIX CONTENT ADDED N Fig. A-FAEAA FIGURE SOLUTION ADDED N Fig. A-FAEAA Sheet 01 SHEET ADDED N APPENDIX APPENDIX DELETED D APPENDIX APPENDIX DELETED D
FILLING INSTRUCTIONS This Service Bulletin has been generated electronically and is reissued as a complete document. Replace the complete document. Put this Revision Transmittal Sheet in front of the Service Bulletin. HISTORY OF PREVIOUS REVISIONS Revision No. 01 issued to update the effectivity. Revision No. 02 issued to: change the compliance from recommended to mandatory revise the threshold to remove the spares inspection requirements DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 3 5

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# @A330
SERVICE BULLETIN REVISION TRANSMITTAL SHEET
REVISION SEQUENCE ORIGINAL: May 04/10 REVISION No. : 01 - Jan 27/11 REVISION No. : 02 - Feb 08/12 REVISION No. : 03 - Aug 01/13

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 4 5

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# @A330
SERVICE BULLETIN SUMMARY
AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 This summary is for information only and is not approved for modification of the aircraft. 

# MANDATORYMANDATORYMANDATORY

ATA SYSTEM: 56 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS **CONF ALL MODIFICATIONS None REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise phase leading in some cases to diversion. Findings have shown that the cause of these events is the burning of the windshield connector terminal block. The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the Window Heat Computer (WHC). This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be replaced. Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical connector and will ensure an effective windshield heating system. GENERAL EVALUATION EVALUATION TABLE COMPLIANCE MANDATORY (1) CANCELS INSPECTION SB NO POTENTIAL AD YES A/C OPERATION AFFECTED NO RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO COST SAVING NO ETOPS AFFECTED NO STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED NO NOTE (1): Service Bulletin must be accomplished. DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

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# @A330
SERVICE BULLETIN SUMMARY
MATERIAL PRICE INFORMATION MATERIAL PRICE INFORMATION TABLE MATERIAL SET QTY PER A/C PRICE PER A/C (USD) MAIN PARTS Equipment BFEA01 1 See SB Windshield EFFECTIVITY This Service Bulletin is applicable to this (these) operator(s) :

11S 38W 46W AAR AAW ACA ACI AEA AFL AFR ALK ARA ASY AVA AZA BEC BEL BER BMA C9G CAL CCA CES CHH CPA CRK CRL CSC CSN DAH DAL DGA DLH EDW EIN ETD EVA FIN FWI GFA GIA GRL HAL HDA HFY HVN I2L IAC ISS IYE JAI JAV JST KAL KFR KLM MAS MAU MEA MON MSR OBS OHY OMA PAL QAF QFA QTR RJA RSF RSY RYN SAA SAI SAS SIA SVA SWR TAE TAM TAP TCX THA THY TOW TSC UAE UAF USA VIR VKG VOZ XAX XLF CONCURRENT REQUIREMENTS None REFERENCES / REPERCUSSIONS TFU 30.42.00.008 OEB None AOT None SIL None LINE MAINTENANCE AFFECTED No LIFE LIMIT None OTHER OIT 999.0051/09 NATURE OF THE WORK AIRCRAFT YES EQUIPMENT NO HARD NO SOFT NO OBRM NO MANPOWER Task 563009-832-801-001: Inspection TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 Task 563009-833-801-001: Repair TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 2 5

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# @A330
SERVICE BULLETIN SUMMARY Task 563009-832-802-001: Inspection - ADDITIONAL WORK TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 Task 563009-833-802-001: Repair - ADDITIONAL WORK TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 APPENDICES Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 3 5

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# @A330
SERVICE BULLETIN SUMMARY

**CONF ALL

AREAS TO BE INSPECTED 

### A



## A
G_SB_563009_5_SAAA_01_01 3DG2

3DG1

Figure A-FSAAA - Sheet 01

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 4 5

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# @A330
SERVICE BULLETIN

AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51



# MANDATORYMANDATORYMANDATORY

ATA SYSTEM: 56 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS MODIFICATION No.: None This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with any information contained in it. It is delivered on the express condition that said document and the information contained in it shall be treated as confidential, shall not be used for any purpose other than that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall not be duplicated in any manner (except for the purposes of performing the tasks described hereunder and provided that any recipient of such document shall comply with the conditions herein), without AIRBUS prior written consent. 1. PLANNING INFORMATION **CONF ALL A. EFFECTIVITY (1) Models 330-202 330-203 330-223 330-223F 330-243 330-243F 330-301 330-302 330-303 330-321 330-322 330-323 330-341 330-342 330-343 (2) Effectivity by MSN 0012 0017 0030 0037 0045 0050 0054-0055 0060 0062 0064-0066 0070-0072 0077 0082-0083 0086-0087 0095-0096 0098-0099 0102 0106-0107 0109 0111-0113 0116 0118-0122 0127 0132 0138 0140 0143-0144 0148 0153 0155 0162 0165 0171-0172 0177 0181 0183-0184 0188-0189 0191 0195 0198 0200 0203 0205-0206 0209 0211 0219 0222-0224 0226 0229-0232 0234 0238 0240-0241 0244 0247-0251 0253-0256 0258-0259 0261-0262 0265-0267 0269 0271-0272 0275-0277 0279 0281 0283-0288 0290-0291 0293-0296 0299-0301 0303 0305-0306 0308-0309 0311-0317 0320 0322-0324 0326 0328 0330 0333-0334 0337-0340 0342-0346 0348-0351 0353 0356-0358 0361-0362 0364-0366 0368-0370 0372 0375 0380 0382 0384 0386 0388-0389 0392-0393 0396-0398 0400-0401 0403-0405 0407-0409 0412 0418-0423 0425 0427-0428 0432 0437 0439 0441 0443-0444 0448 0451-0452 0454-0456 0458 0461-0463 0465-0466 0469 0472-0473 0476-0477 0479-0481 0484 0486-0487 0489-0491 0493-0494 0496-0498 0500-0513 0515-0516 0518-0519 0521-0522
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

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# @A330
SERVICE BULLETIN

0524-0527 0529-0530 0532-0533 0535-0536 0539 0542 0548-0553 0555 0558 0564-0565 0567-0568 0570-0571 0573-0574 0576 0578-0579 0581 0584 0587-0588 0591 0593 0595 0597 0600 0602-0603 0605 0607 0609-0610 0612 0614 0616 0618 0620-0621 0623 0625 0627 0629 0631-0638 0640-0642 0644-0645 0647-0650 0652-0659 0661-0667 0669-0671 0673-0676 0678-0680 0682-0684 0686-0688 0690-0693 0695-0697 0699-0701 0703-0705 0707-0709 0711-0714 0716-0718 0720-0722 0724-0726 0728-0730 0732-0735 0737-0739 0741-0743 0745-0747 0749-0752 0754-0756 0758-0760 0769-0770 0772-0774 0776-0778 0780-0782 0784-0786 0788-0789 0791-0792 0795-0797 0799 0801-0803 0805-0807 0809-0811 0813-0815 0817-0828 0830-0834 0836 0838-0843 0845 0847 0849-0855 0857-0863 0865-0869 0871 0873-0877 0879 0881-0885 0887-0893 0895-0896 0898-0901 0903-0909 0911 0913-0916 0918-0920 0922-0923 0926-0928 0930-0932 0934-0937 0939-0952 0954 0956-0959 0961-0971 0973-0980 0982-0986 0988-0992 0994-1004 1006-1016 1018-1023 1025-1026 1028-1029 1031-1039 1041-1049 1051-1055 1057-1063 1065-1067 1069-1078 1080-1082 1084-1090 1092-1101 1103-1108 1110 1112 1114-1116 1118 1120 1123-1124 1126-1127 1129-1133 1135-1138 1141 1143 1145-1151 1153 1155-1157 1159-1161 1163 1165 1167-1174 1177-1178 1181 1183-1184 1186-1193 1195-1196 1198-1206 1208-1241 1243-1252 1254-1256 1258-1272 1274-1275 (3) Effectivity by Operator The Operator/MSN relationship is provided for information only and is correct at the time of issue in accordance with the information available to AIRBUS. Any future changes resulting from transfer of an aircraft from one operator to another will not be reflected in this list unless the Service Bulletin is revised for another reason. OPERATOR MSN 11S 1053 38W 0401 46W 0871 AAR 0640 0676 0708 0772 0803 0845 1001 1055 1151 1211 AAW 0999 1043 ACA 0277 0279 0284 0344 0400 0408 0412 0419 ACI 0507 0510 AEA 0505 0526 0551 0597 0670 0733 0745 0749 0814 0931 0950 1097 AFL 0963 0973 1014 1045 1047 1058 1065 1072 1077 1103 1232 1247 1264 1270 AFR 0422 0443 0448 0458 0465 0481 0498 0500 0502 0503 0516 0519 0567 0584 0657 ALK 0303 0306 0311 0313 0404 0456 0627 ARA 0891 0927 ASY 0747 0951 0969 1036 1183 AVA 0948 0967 1009 1016 1073 1208 1224 AZA 0272 0339 1123 1135 1218 1225 1252 BEC 0863 BEL 0030 0037 0045 0082 0095 0229 0249 0324 BER 0288 0322 0403 0432 0444 0454 0469 0476 0493 0665 0739 0822 0828 0911 BMA 0398
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 2 5

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# @A330
SERVICE BULLETIN

OPERATOR MSN C9G 0461 CAL 0602 0607 0641 0671 0675 0691 0699 0707 0714 0725 0752 0769 0805 0823 0838 0861 0920 1177 1272 CCA 0750 0756 0759 0780 0785 0797 0810 0815 0839 0860 0867 0873 0884 0890 0903 0909 0930 0941 0944 0957 1087 1110 1130 1187 1199 1216 1237 1260 CES 0713 0720 0728 0732 0735 0773 0777 0781 0782 0791 0821 0830 0836 0851 0862 0866 0916 0928 0936 0942 1262 1267 CHH 0875 0881 0906 0919 0982 1159 1168 1178 1190 1255 CPA 0102 0113 0118 0121 0155 0386 0389 0393 0418 0420 0421 0423 0439 0539 0548 0565 0669 0673 0679 0776 0850 0855 0895 0915 0959 1163 1196 1222 1239 CRK 1031 1034 1039 1042 1051 1054 1059 1062 1115 CRL 0285 0320 CSC 0462 1082 1138 1241 CSN 0649 0652 0656 0664 0818 0840 0879 0889 0908 0935 0937 0954 0958 0964 1096 1116 1129 1202 1220 1233 1244 DAH 0644 0647 0650 0653 0667 DAL 0524 0533 0542 0549 0552 0578 0588 0591 0609 0614 0618 0620 0621 0631 0633 0663 0674 0690 0718 0722 0778 0784 0796 0799 0806 0817 0827 0843 0857 0858 0859 0865 DGA 0240 DLH 0570 0576 0579 0629 0636 0642 0645 0648 0687 0701 0896 0905 0913 0922 0989 EDW 0291 1193 EIN 0269 0397 0841 0847 0985 1025 1106 ETD 0658 0688 0717 0724 0729 0730 0737 0751 0788 0807 0809 0824 0832 0852 0854 0868 0975 0991 1032 1070 1071 1081 1167 1205 1226 1245 EVA 0530 0535 0555 0573 0587 0634 0655 0661 0678 0693 0755 1254 1268 1274 FIN 0994 1007 1013 1023 1067 1078 1088 1173 FWI 0253 0758 0965 1021 1265 GFA 0276 0281 0286 0287 0334 0340 0532 0992 GIA 0138 0140 0144 0148 0153 0165 0988 1020 1028 1052 1184 1214 1261 GRL 0230 HAL 1104 1114 1171 1217 1259 HDA 0012 0017 0071 0083 0099 0106 0109 0234 0244 0405 0479 0512 0581 0654 0692 0716 0741 0786 HFY 0096 0127 0211 0262 1008 HVN 0275 0294 0299 0366 0943 0962 1019 1256 1266 I2L 0205 0330 0358 0364 0527 0529 IAC 0353 0362 ISS 0802 IYE 0625 0632 JAI 0825 0831 0882 0885 0888 0901 0923 0932 0947 0956
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 3 5

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# @A330
SERVICE BULLETIN

OPERATOR MSN JAV 0255 JST 0506 0508 0513 0522 0842 0853 0940 0945 1198 1251 1258 KAL 0162 0172 0206 0219 0222 0226 0241 0256 0258 0267 0338 0350 0351 0368 0425 0428 0484 0490 0550 1133 1155 1200 1203 KFR 0874 0939 0946 KLM 0682 0686 0703 0738 0770 0801 0811 0819 0834 0900 1161 MAS 0077 0107 0116 0119 0290 0296 0300 1136 1148 1209 1219 1229 1234 1243 MAU 0883 1057 MEA 0926 0984 0995 0998 MON 0261 0265 MSR 0600 0610 0666 0683 0696 0709 0726 1143 1230 1238 1246 OBS 0833 OHY 0072 0087 0098 0143 OMA 1038 1044 1049 1063 1093 1120 1227 PAL 0183 0184 0188 0189 0191 0198 0200 0203 QAF 0487 0605 QFA 0553 0558 0564 0574 0593 0595 0603 0695 0705 0712 0887 0892 0898 0976 1061 1094 1169 1174 QTR 0441 0473 0489 0511 0521 0571 0612 0616 0623 0637 0638 0659 0680 0684 0711 0721 0734 0743 0746 0760 0789 0792 0813 0820 0826 0849 0893 0907 0918 RJA 0970 0979 1002 RSF 0980 0996 1235 RSY 0120 0171 RYN 0343 SAA 1191 1210 1223 1236 1249 1271 SAI 0055 0070 0086 SAS 0496 0497 0515 0568 SIA 0978 0983 0986 0997 1006 1010 1012 1015 1085 1098 1099 1105 1107 1124 1132 1146 1149 1156 1157 SVA 1108 1127 1137 1141 1147 1153 1189 1192 SWR 1000 1018 1026 1029 1084 1089 1101 1145 1181 1188 TAE 0348 TAM 0232 0238 0247 0259 0361 0466 0472 0477 0486 0700 0869 0876 0949 0961 0968 0977 1112 1118 1213 1221 TAP 0181 0195 0223 0305 0308 0312 0317 0877 0899 0904 0914 0934 TCX 0254 0266 0301 THA 0050 0060 0062 0064 0065 0066 0112 0122 0209 0224 0231 0346 0990 1003 1035 1037 1060 1074 1086 1090 1263 1269 THY 0463 0504 0697 0704 0742 0754 0774 1004 1092 1150 1160 1170 1172 1204 1212 1228 1240 TOW 1033 1046 1248 1275 TSC 0111 0132 0177 0250 0271 0369 0407 0427 0480 0795 0966 0971 UAE 0248 0251 0283 0293 0295 0314 0316 0326 0328 0345 0382 0384 0392 0396 0409 0437 0451 0452 0455 0491 0494 0509 0518 0525 0536 DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 4 5

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# @A330
SERVICE BULLETIN

OPERATOR MSN UAF 1080 1186 1250 USA 0315 0323 0333 0337 0342 0370 0375 0380 0388 1011 1022 1041 1069 1076 1095 1100 VIR 1195 1201 1206 1215 1231 VKG 0309 0349 0356 0357 VOZ 0365 0372 XAX 0054 0662 0952 0974 1048 1066 1075 1126 1131 1165 XLF 0501 0635

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 5 5

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# @A330
SERVICE BULLETIN
(4) Configuration by MSN MSN CONFIGURATION 0012 0017 0030 0037 0045 0050 0054 0055 0060 0062 0064 0065 0066 0070 0071 0072 0077 0082 0083 0086 0087 0095 0096 0098 0099 0102 0106 0107 0109 0111 0112 0113 0116 0118 0119 0120 0121 0122 0127 0132 0138 0140 0143 0144 0148 0153 0155 0162 0165 0171 0172 0177 0181 0183 0184 0188 0189 0191 0195 0198 0200 0203 0205 0206 0209 0211 0219 0222 0223 0224 0226 0229 0230 0231 0232 0234 0238 0240 0241 0244 0247 0248 0249 0250 0251 0253 0254 0255 0256 0258 0259 0261 0262 0265 0266 0267 0269 0271 0272 0275 0276 0277 0279 0281 0283 0284 0285 0286 0287 0288 0290 0291 0293 0294 0295 0296 0299 0300 0301 0303 0305 0306 0308 0309 0311 0312 0313 0314 0315 0316 0317 0320 0322 0323 0324 0326 0328 0330 0333 0334 0337 0338 0339 0340 0342 0343 0344 0345 0346 0348 0349 0350 0351 0353 0356 0357 0358 0361 0362 0364 0365 0366 0368 0369 0370 0372 0375 0380 0382 0384 0386 0388 0389 0392 0393 0396 0397 0398 0400 0401 0403 0404 0405 0407 0408 0409 0412 0418 0419 0420 0421 0422 0423 0425 0427 0428 0432 0437 0439 0441 0443 0444 0448 0451 0452 0454 0455 0456 0458 0461 0462 0463 0465 0466 0469 0472 0473 0476 0477 0479 0480 0481 0484 0486 0487 0489 0490 0491 0493 0494 0496 0497 0498 0500 0501 0502 0503 0504 0505 0506 0507 0508 0509 0510 0511 0512 0513 0515 0516 0518 0519 0521 0522 0524 0525 0526 0527 0529 0530 0532 0533 0535 0536 0539 0542 0548 0549 0550 0551 0552 0553 0555 0558 0564 0565 0567 0568 0570 0571 0573 0574 0576 0578 0579 0581 0584 0587 0588 0591 0593 0595 0597 0600 0602 0603 0605 0607 0609 0610 0612 0614 0616 0618 0620 0621 0623 0625 0627 0629 0631 0632 0633 0634 0635 0636 0637 0638 0640 0641 0642 0644 0645 0647 0648 0649 0650 0652 0653 0654 0655 0656 0657 0658 0659 0661 0662 0663 0664 0665 0666 0667 0669 0670 0671 0673 0674 0675 0676 0678 0679 0680 0682 0683 0684 0686 0687 0688 0690 0691 0692 0693 0695 0696 0697 0699 0700 0701 0703 0704 0705 0707 0708 0709 0711 0712 0713 0714 0716 0717 0718 0720 0721 0722 0724 0725 0726 0728 0729 0730 0732 0733 0734 0735 0737 0738 0739 0741 0742 0743 0745 0746 0747 0749 0750 0751 0752 0754 0755 0756 0758 0759 0760 0769 0770 0772 0773 0774 0776 0777 0778 0780 0781 0782 0784 0785 0786 0788 0789 0791 0792 0795 0796 0797 0799 0801 0802 0803 0805 0806 0807 0809 0810 0811 0813 0814 0815 0817 0818 0819 0820 0821 0822 0823 0824 0825 0826 0827 0828 0830 0831 0832 0833 0834 0836 0838 0839 0840 0841 0842 0843 0845 0847 0849 0850 0851 0852 0853 0854 0855 0857 0858 0859 0860 0861 0862 0863 0865 0866 0867 0868 0869 0871 0873 0874 0875 0876 0877 0879 0881 0882 0883 0884 0885 0887 0888 0889 0890 0891 0892 0893 0895 0896 0898 0899 0900 0901 0903 0904 0905 0906 0907 0908 0909 0911 0913 0914 0915 0916 0918 0919 0920 0922 0923 0926 0927 0928 0930 0931 0932 001

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 6 5

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# @A330
SERVICE BULLETIN

MSN CONFIGURATION 0934 0935 0936 0937 0939 0940 0941 0942 0943 0944 0945 0946 0947 0948 0949 0950 0951 0952 0954 0956 0957 0958 0959 0961 0962 0963 0964 0965 0966 0967 0968 0969 0970 0971 0973 0974 0975 0976 0977 0978 0979 0980 0982 0983 0984 0985 0986 0988 0989 0990 0991 0992 0994 0995 0996 0997 0998 0999 1000 1001 1002 1003 1004 1006 1007 1008 1009 1010 1011 1012 1013 1014 1015 1016 1018 1019 1020 1021 1022 1023 1025 1026 1028 1029 1031 1032 1033 1034 1035 1036 1037 1038 1039 1041 1042 1043 1044 1045 1046 1047 1048 1049 1051 1052 1053 1054 1055 1057 1058 1059 1060 1061 1062 1063 1065 1066 1067 1069 1070 1071 1072 1073 1074 1075 1076 1077 1078 1080 1081 1082 1084 1085 1086 1087 1088 1089 1090 1092 1093 1094 1095 1096 1097 1098 1099 1100 1101 1103 1104 1105 1106 1107 1108 1110 1112 1114 1115 1116 1118 1120 1123 1124 1126 1127 1129 1130 1131 1132 1133 1135 1136 1137 1138 1141 1143 1145 1146 1147 1148 1149 1150 1151 1153 1155 1156 1157 1159 1160 1161 1163 1165 1167 1168 1169 1170 1171 1172 1173 1174 1177 1178 1181 1183 1184 1186 1187 1188 1189 1190 1191 1192 1193 1195 1196 1198 1199 1200 1201 1202 1203 1204 1205 1206 1208 1209 1210 1211 1212 1213 1214 1215 1216 1217 1218 1219 1220 1221 1222 1223 1224 1225 1226 1227 1228 1229 1230 1231 1232 1233 1234 1235 1236 1237 1238 1239 1240 1241 1243 1244 1245 1246 1247 1248 1249 1250 1251 1252 1254 1255 1256 1258 1259 1260 1261 1262 1263 1264 1265 1266 1267 1268 1269 1270 1271 1272 1274 1275 001

(5) Configuration definition **CONF 001 Config. 001 is valid for all the aircraft given in the effectivity of this Service Bulletin as a standard configuration. (6) Material Effectivity MATERIAL QTY PER A/C SEE NOTES Equipment BFEA01 1 B. CONCURRENT REQUIREMENTS None C. REASON (1) History Several airlines have reported cases of burning smell and/or smoke in the cockpit during aircraft cruise phase leading in some cases to diversion. Findings have shown that the cause of these events is the burning of the windshield connector terminal block. DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 7 5

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SERVICE BULLETIN
The majority of all reported events were associated to an Electronic Centralized Aircraft Monitoring (ECAM) warning "A.ICE L(R) WSHLD HEAT", leading to an automatic power supply shut-off by the Window Heat Computer (WHC). (2) Objective/Action This Service Bulletin requests performing a detailed visual inspection of the LH/RH Saint-Gobain Sully (SGS) windshields (FINs 3DG1 and 3DG2) to check if Part Number (PN) and Serial Number (SN) are within affected batch and if yes the windshield shall be replaced. (3) Advantages Accomplishment of this Service Bulletin will prevent potential overheating in the windshield electrical connector and will ensure an effective windshield heating system. (4) Operational/Maintenance Consequences None D. DESCRIPTION To accomplish this Service Bulletin it is necessary to : Task 563009-832-801-001: Inspection (1) Do a Detailed Inspection of the LH/RH Saint-Gobain Sully (SGS) Windshields (FINs 3DG1 and 3DG2) on Aircraft Task 563009-833-801-001: Repair (1) Replace the Affected SGS Windshield(s) Task 563009-832-802-001: Inspection - ADDITIONAL WORK (1) Do a Detailed Inspection of the LH/RH Saint-Gobain Sully (SGS) Windshields (FINs 3DG1 and 3DG2) on Aircraft Task 563009-833-802-001: Repair - ADDITIONAL WORK (1) Replace the Affected SGS Windshield(s) E. COMPLIANCE (1) Classification MANDATORY: Service Bulletin must be accomplished. (2) Accomplishment Timescale This Service Bulletin has been classified Mandatory by the issue of an Airworthiness Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must be used as the reference document for the mandated accomplishment timescale.
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 8 5

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SERVICE BULLETIN
Table 1: Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield Compliance Time Condition Action Threshold (from issuance of SB 56-3009 Rev. 02) Grace Period

Aircraft which have not performed the Service Bulletin at any previous revision Do a check of the SN of the Saint-Gobain/Sully (SGS) windshield (See Notes 01 and 02) Before 1200FH None

SN of the windshield is not listed in Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) Report to Airbus and no further action None None

Contact Airbus for retrofit organization purpose And Apply SUBTASK 563009-960-001 001 Replace the Affected SGS Windshield(s) (TASK 563009-833-801-001) (See Note 03) And Before 9 months None SN of the windshield is listed in Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables)

No further action None None NOTE (01): Not affected windshield are windshields with SN not listed in Appendix 01 and windshields listed in Appendix 01 with "U" at the end of SN (Repaired). NOTE (02): A review of aircraft delivery or maintenance records is acceptable to determine the manufacturer, PN and SN of the installed windshields, provided the manufacturer, PN and SN can be conclusively determined from that review. NOTE (03): After embodiment of this SB, do not install on an aeroplane any affected windshield from SGS having a PN and SN listed in Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) unless a suffix "U" is added at the end of SN. This Service Bulletin has been classified Mandatory by the issue of an Airworthiness Directive (AD) published by the European Aviation Safety Agency (EASA). The AD must be used as the reference document for the mandated accomplishment timescale.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 9 5

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SERVICE BULLETIN
Table 2: ADDITIONAL WORK Do a Detailed Inspection of the Saint-Gobin/Sully (SGS) windshield Compliance Time Condition Action Threshold (from issuance of SB 56-3009 Rev. 03) Grace Period

Aircraft which have performed the Service Bulletin at any previous revision Do a check of the SN of the Saint-Gobain/Sully (SGS) windshield (See Notes 02 and 04) Before 6 months None

SN of the windshield is not listed in Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK Report to Airbus and no further action None None

Contact Airbus for retrofit organization purpose And Apply SUBTASK 563009-960-002 001 Replace the Affected SGS Windshield(s) (TASK 563009-833-802-001) (See Note 03) And Before 6 months None SN of the windshield is listed in Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

No further action None None NOTE (02): A review of aircraft delivery or maintenance records is acceptable to determine the manufacturer, PN and SN of the installed windshields, provided the manufacturer, PN and SN can be conclusively determined from that review. NOTE (03): After embodiment of this SB, do not install on an aeroplane any affected windshield from SGS having a PN and SN listed in Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) unless a suffix "U" is added at the end of SN. NOTE (04): Not affected windshield are windshields with SN not listed in Appendix 02 and windshields listed in Appendix 02 with "U" at the end of SN (Repaired). F. APPROVAL The technical content of this document is approved under the authority of Design Organization Approval No. EASA 21J.031.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 10 5

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SERVICE BULLETIN
If an aircraft listed in the effectivity has a modification or repair embodied that is not of AIRBUS origin, and which affects the content of this Service Bulletin, the operator is responsible for obtaining approval by its airworthiness authority for any adaptation necessary before incorporation of the Service Bulletin. G. MANPOWER The manpower estimates given in this Service Bulletin are based on the direct labor cost to do the work. These estimates assume that the work will be done by experienced personnel, and may need to be revised upwards to suit operator’s circumstances. The estimates do not include the time to prepare, plan or inspect the work. Manufacture and procurement of parts and tools, drying times for paints, sealants, etc., and general administration work are also not included. Task 563009-832-801-001: Inspection Get Access 0.50 On Aircraft Do a Detailed Inspection of the LH/RH Saint-Gobain Sully (SGS) Windshields (FINs 3DG1 and 3DG2) on Aircraft 1.00
Close-Up 0.50 TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 Task 563009-833-801-001: Repair Get Access 1.00 On Aircraft Replace the Affected SGS Windshield(s) 7.00 Tests 0.50 Close-Up 1.00 TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 NOTE: The manhours given for the repair task is only for the replacement of one windshield. Task 563009-832-802-001: Inspection - ADDITIONAL WORK Get Access 0.50 On Aircraft Do a Detailed Inspection of the LH/RH Saint-Gobain Sully (SGS) Windshields (FINs 3DG1 and 3DG2) on Aircraft 1.00
Close-Up 0.50 TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 Task 563009-833-802-001: Repair - ADDITIONAL WORK Get Access 1.00 On Aircraft DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 11 5

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Task 563009-833-802-001: Repair - ADDITIONAL WORK Replace the Affected SGS Windshield(s) 7.00 Tests 0.50 Close-Up 1.00 TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 H. WEIGHT AND BALANCE Not Changed I. ELECTRICAL LOAD DATA Not Changed J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 25-13-44 52-10-00 56-11-11 Elec. Std. Practices Manual (ESPM) 20-55-00 K. PUBLICATION AFFECTED None L. INTERCHANGEABILITY/MIXABILITY Not Applicable M. SPARES None

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 12 5

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2. MATERIAL INFORMATION **CONF ALL A. MATERIAL - PRICE AND AVAILABILITY (1) Procurement Addresses Vendor parts are to be procured from : Equipment BFEA01 SAINT-GOBAIN SULLY BP 32 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE FRANCE (2) Price and Availability

Equipment BFEA01 No AIRBUS kit will be provided. Procurement terms for the equipment must be negotiated with the equipment supplier. B. INDUSTRY SUPPORT INFORMATION Industry support terms for the equipment must be negotiated with the equipment supplier. For the organisation of this retrofit, you are kindly requested to contact AIRBUS retrofit management department. AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX France Tel : (33) 5 67 19 06 22 E-mail : monitored.retrofit@airbus.com Fax : (33) 5 61 93 27 45 C. LIST OF COMPONENTS No Kit D. LIST OF MATERIALS - OPERATOR SUPPLIED (1) Consumable Materials None (2) Components None
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 13 5

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(3) Equipment Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD ITEM OLD PART N ̊ INT SEE NOTES SPSA340-1-4-1A 1 WINDSHLD (1) SPSA340-2-4-1A 1 WINDSHLD (1) NOTE: The above list of components is not an AIRBUS Kit, the required parts shall be ordered as necessary through the given channel. NOTE (1): The quantity and the part number/serial number of windshield to be repaired depends on the number of affected windshields to be replaced. E. PARTS TO BE RE-IDENTIFIED BY OPERATOR None F. TOOLING (1) Tooling - Price and Availability None (2) Tools To accomplish this Inspection Service Bulletin it is necessary to use the tools listed in AMM Task 56-11-11-000-801 and AMM Task 56-11-11-400-801. (3) Special Tools None

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 14 5

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SERVICE BULLETIN

3. ACCOMPLISHMENT INSTRUCTIONS Task 563009-832-801-001 - Inspection WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. NOTE: The accomplishment instructions of this Service Bulletin refer to procedures included in other AIRBUS documents. When the words "refer to" are used and the operator has an accepted alternative procedure, the accepted alternative procedure can be used. When the words "in accordance with" are included in the instruction, the procedure in the AIRBUS document must be used. NOTE: The access and close-up instructions, not comprising return to service tests, in this Service Bulletin do not constitute or affect the technical intent of the Service Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or close-up steps to add flexibility to their maintenance operations as long as the technical intent of the Service Bulletin is met within the set parameters. NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer to paragraph 1.J., References, for the definition of acronyms. NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these accomplishment instructions are Required for Compliance (RC) and must be done to comply with the AD. Other paragraphs are recommended and may be deviated from, done as part of other actions or done with accepted methods different from those given in the Service Bulletin, as long as the RC paragraphs can be done and the aircraft can be put back into a serviceable condition. Task Associated Data Zone 210

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 15 5

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SERVICE BULLETIN

Modified FIN 3DG1 3DG2 Manpower TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 A. GENERAL NOTE: The purpose of flow charts is to supplement the information given in the Procedure and Compliance paragraphs and not to serve as the primary source for tasks or compliance times given in this Service Bulletin. (1) Subtask 563009-839-001-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin. B. PREPARATION (1) Subtask 563009-941-001-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 52-10-00-010-801 (a) Make sure that the aircraft is electrically grounded, refer to AMM Task 12-34-24-860-802. (b) Put the access platform(s) in position. (c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-010-801. C. PROCEDURE (1) Subtask 563009-832-001-001 - Do a Detailed Inspection of the LH/RH Saint-Gobain Sully (SGS) Windshields (FINs 3DG1 and 3DG2) on Aircraft Work Zones and Access Panels Zone Access/Work location 210

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 16 5

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SERVICE BULLETIN

Manpower Resources Manhours 1.00 Minimum number of person 1 Subtask elapsed time 1.00 Skills NON SPECIFIC References Fig. A-FBAAA Areas to be Inspected Sheet 01 Fig. A-FFBAA Flow Chart Sheet 01 Fig. A-FRAAA Inspection Report Sheet 01 Fig. A-FRBAA Inspection Report Sheet 01

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) WITHOUT A SUFFIX "U" MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT. (a) At the threshold given in the PLANNING INFORMATION paragraph E.(2): Do a Detailed Inspection of the LH/RH SGS Windshields (3DG1 and 3DG2) Refer to Fig. A-FBAAAand Fig. A-FFBAA 1 Do a check of Serial Number (SN) of the SGS windshield (FINs 3DG1 and 3DG2)

a If the SN is not listed in the Appendix 01. - Report to Airbus - No further action b If the SN is listed in the Appendix 01 - Contact Airbus for retrofit organization purpose, refer to Fig. AFRBAA

. - Replace the windshield, refer to TASK 563009-833-801-001. - No further action (b) Send inspection report to AIRBUS, refer to Fig. A-FRAAAand Fig. A-FRBAA

. D. TEST None
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 17 5

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SERVICE BULLETIN

E. CLOSE-UP (1) Subtask 563009-942-001-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801 (a) Close the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-410-801. (b) Remove the access platform(s). (c) Restore the systems and the aircraft to normal operating conditions.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 18 5

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SERVICE BULLETIN
Task 563009-833-801-001 - Repair WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. NOTE: The accomplishment instructions of this Service Bulletin refer to procedures included in other AIRBUS documents. When the words "refer to" are used and the operator has an accepted alternative procedure, the accepted alternative procedure can be used. When the words "in accordance with" are included in the instruction, the procedure in the AIRBUS document must be used. NOTE: The access and close-up instructions, not comprising return to service tests, in this Service Bulletin do not constitute or affect the technical intent of the Service Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or close-up steps to add flexibility to their maintenance operations as long as the technical intent of the Service Bulletin is met within the set parameters. NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer to paragraph 1.J., References, for the definition of acronyms. NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these accomplishment instructions are Required for Compliance (RC) and must be done to comply with the AD. Other paragraphs are recommended and may be deviated from, done as part of other actions or done with accepted methods different from those given in the Service Bulletin, as long as the RC paragraphs can be done and the aircraft can be put back into a serviceable condition. Task Associated Data Zone 210 Modified FIN 3DG1 3DG2

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 19 5

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SERVICE BULLETIN

Access Door 831 841 Manpower TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 A. GENERAL (1) Subtask 563009-839-002-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin. B. PREPARATION (1) Subtask 563009-941-002-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 52-10-00-010-801 Task 56-11-11-000-801 (a) Make sure that the aircraft is electrically grounded, refer to AMM Task 12-34-24-860-802. (b) Put the access platform(s) in position. (c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-010-801. (d) Do the preparation procedure as specified in the removal of the windshields, refer toAMM Task 56-11-11-000-801. C. PROCEDURE (1) Subtask 563009-960-001-001 - Replace the Affected SGS Windshield(s) Work Zones and Access Panels Zone Access/Work location 210 Access Door 831, Door 841

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 20 5

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SERVICE BULLETIN

Manpower Resources Manhours 7.00 Minimum number of person 2 Subtask elapsed time 7.00 Skills AIRFRAME Material necessary to do the job Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE NOTES SPSA340-1-4-1A 1 WINDSHLD (1) SPSA340-2-4-1A 1 WINDSHLD (1) NOTE: The above list of components is not an AIRBUS Kit, the required parts shall be ordered as necessary through the given channel. NOTE (1): The quantity and the part number/serial number of windshield to be repaired depends on the number of affected windshields to be replaced. References Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801 Task 56-11-11-400-801 (a) Remove : Refer to AMM Task 56-11-11-000-801 FIN 3DG2 1 Windshield SPSA340-1-4-1A Discard and/or FIN 3DG1 1 Windshield SPSA340-2-4-1A Discard (b) Install : Refer to AMM Task 56-11-11-400-801 FIN 3DG2 1 Windshield SPSA340-1-4-1A and/or FIN 3DG1 1 Windshield SPSA340-2-4-1A NOTE: The new windshield must not have a SN listed in Appendix 01 but could have a SN listed in Appendix 01 with a suffix "U".

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 21 5

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(c) Send the affected windshield(s) and the following informations : - operator - aircraft MSN - Time Since New (TSN) - FH - Flight Cycles (FC) - Time Since Installation (TSI) - removal date to the following address : SAINT-GOBAIN SULLY BP 32 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE FRANCE D. TEST (1) Subtask 563009-700-001-001 - Testing Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801 (a) Remove the safety clips and tags and close the circuit breakers as specified after the installation of the windshields, refer to AMM Task 56-11-11-400-801. (b) Do the test procedure as specified after the installation of the windshields, refer to AMM Task 56-11-11-400-801. E. CLOSE-UP (1) Subtask 563009-942-002-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801 Task 56-11-11-400-801 (a) Make sure that the work areas are clean and clear of tools and other items of equipment.
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 22 5

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(b) Do the close-up procedure as specified after the installation of the windshields, refer toAMM Task 56-11-11-400-801. (c) Close the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-410-801. (d) Remove the access platform(s). (e) Restore the systems and the aircraft to normal operating condition.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 23 5

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Task 563009-832-802-001 - Inspection - ADDITIONAL WORK WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. NOTE: The accomplishment instructions of this Service Bulletin refer to procedures included in other AIRBUS documents. When the words "refer to" are used and the operator has an accepted alternative procedure, the accepted alternative procedure can be used. When the words "in accordance with" are included in the instruction, the procedure in the AIRBUS document must be used. NOTE: The access and close-up instructions, not comprising return to service tests, in this Service Bulletin do not constitute or affect the technical intent of the Service Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or close-up steps to add flexibility to their maintenance operations as long as the technical intent of the Service Bulletin is met within the set parameters. NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer to paragraph 1.J., References, for the definition of acronyms. NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these accomplishment instructions are Required for Compliance (RC) and must be done to comply with the AD. Other paragraphs are recommended and may be deviated from, done as part of other actions or done with accepted methods different from those given in the Service Bulletin, as long as the RC paragraphs can be done and the aircraft can be put back into a serviceable condition. Task Associated Data Zone 210 Modified FIN 3DG1 3DG2

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 25 5

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SERVICE BULLETIN

Manpower TOTAL MANHOURS 2.00 ELAPSED TIME (HOURS) 2.00 A. GENERAL NOTE: The purpose of flow charts is to supplement the information given in the Procedure and Compliance paragraphs and not to serve as the primary source for tasks or compliance times given in this Service Bulletin. (1) Subtask 563009-839-003-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin. B. PREPARATION (1) Subtask 563009-941-003-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 25-13-44-000-802 Task 52-10-00-010-801 (a) Make sure that the aircraft is electrically grounded, refer to AMM Task 12-34-24-860-802. (b) Put the access platform(s) in position. (c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-010-801. C. PROCEDURE (1) Subtask 563009-832-002-001 - Do a Detailed Inspection of the LH/RH Saint-Gobain Sully (SGS) Windshields (FINs 3DG1 and 3DG2) on Aircraft Work Zones and Access Panels Zone Access/Work location 210

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 26 5

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# @A330
SERVICE BULLETIN

Manpower Resources Manhours 1.00 Minimum number of person 1 Subtask elapsed time 1.00 Skills NON SPECIFIC References Fig. A-FBAAA Areas to be Inspected Sheet 01 Fig. A-FFAAA Flow Chart - ADDITIONAL WORK Sheet 01 Fig. A-FRAAA Inspection Report Sheet 01 Fig. A-FRBAA Inspection Report Sheet 01

CAUTION: WINDSHIELD(S) WHOSE SN IS(ARE) LISTED IN : Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK WITHOUT A SUFFIX "U" MUST BE PUT IN QUARANTINE TO AVOID AN INSTALLATION ON AIRCRAFT. (a) At the threshold given in the PLANNING INFORMATION paragraph E.(2): Do a Detailed Inspection of the LH/RH SGS Windshields (3DG1 and 3DG2) Refer to Fig. A-FBAAAand Fig. A-FFAAA 1 Do a check of Serial Number (SN) of the SGS windshield (FINs 3DG1 and 3DG2)

a If the SN is not listed in the Appendix 02. - Report to Airbus - No further action b If the SN is listed in the Appendix 02. - Contact Airbus for retrofit organization purpose, refer to Fig. AFRBAA

. - Replace the windshield, refer to TASK 563009-833-802-001. - No further action. (b) Send inspection report to AIRBUS, refer to Fig. A-FRAAAand Fig. A-FRBAA

. D. TEST None

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 27 5

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# @A330
SERVICE BULLETIN

E. CLOSE-UP (1) Subtask 563009-942-003-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801 (a) Close the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-410-801. (b) Remove the access platform(s). (c) Restore the systems and the aircraft to normal operating conditions.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 28 5

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# @A330
SERVICE BULLETIN
Task 563009-833-802-001 - Repair - ADDITIONAL WORK WARNING: MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION: ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. NOTE: The accomplishment instructions of this Service Bulletin refer to procedures included in other AIRBUS documents. When the words "refer to" are used and the operator has an accepted alternative procedure, the accepted alternative procedure can be used. When the words "in accordance with" are included in the instruction, the procedure in the AIRBUS document must be used. NOTE: The access and close-up instructions, not comprising return to service tests, in this Service Bulletin do not constitute or affect the technical intent of the Service Bulletin. Operators can therefore, as deemed necessary, omit or add access and/or close-up steps to add flexibility to their maintenance operations as long as the technical intent of the Service Bulletin is met within the set parameters. NOTE: Manual titles given in the accomplishment instructions are referred to by acronyms. Refer to paragraph 1.J., References, for the definition of acronyms. NOTE: This Service Bulletin is classified mandatory or expected to be classified mandatory by an Airworthiness Directive (AD). The paragraphs 3.C. and 3.D. in these accomplishment instructions are Required for Compliance (RC) and must be done to comply with the AD. Other paragraphs are recommended and may be deviated from, done as part of other actions or done with accepted methods different from those given in the Service Bulletin, as long as the RC paragraphs can be done and the aircraft can be put back into a serviceable condition. Task Associated Data Zone 210 Modified FIN 3DG1 3DG2

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 29 5

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# @A330
SERVICE BULLETIN

Access Door 831 841 Manpower TOTAL MANHOURS 9.50 ELAPSED TIME (HOURS) 9.50 A. GENERAL (1) Subtask 563009-839-004-001 - Administrative Manpower Resources Skills NON SPECIFIC (a) Write in the applicable aircraft records that you have done all the work given in this Service Bulletin. B. PREPARATION (1) Subtask 563009-941-004-001 - Job Set-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 52-10-00-010-801 Task 56-11-11-000-801 (a) Make sure that the aircraft is electrically grounded, refer to AMM Task 12-34-24-860-802. (b) Put the access platform(s) in position. (c) Open the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-010-801. (d) Do the preparation procedure as specified in the removal of the windshields, refer to AMM Task 56-11-11-000-801. C. PROCEDURE (1) Subtask 563009-960-002-001 - Replace the Affected SGS Windshield(s) Work Zones and Access Panels Zone Access/Work location 210 Access Door 831, Door 841

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 30 5

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# @A330
SERVICE BULLETIN

Manpower Resources Manhours 7.00 Minimum number of person 2 Subtask elapsed time 7.00 Skills NON SPECIFIC Material necessary to do the job Equipment BFEA01 ITEM NEW PART N ̊ QTY (UM) KEYWORD SEE NOTES SPSA340-1-4-1A 1 WINDSHLD (1) SPSA340-2-4-1A 1 WINDSHLD (1) NOTE: The above list of components is not an AIRBUS Kit, the required parts shall be ordered as necessary through the given channel. NOTE (1): The quantity and the part number/serial number of windshield to be repaired depends on the number of affected windshields to be replaced. References Aircraft Maintenance Manual (AMM) Task 56-11-11-000-801 Task 56-11-11-400-801 (a) Remove : Refer to AMM Task 56-11-11-000-801 FIN 3DG2 1 Windshield SPSA340-1-4-1A Discard and/or FIN 3DG1 1 Windshield SPSA340-2-4-1A Discard (b) Install : Refer to AMM Task 56-11-11-400-801 1 Windshield SPSA340-1-4-1A and/or FIN 3DG1 1 Windshield SPSA340-2-4-1A NOTE: The new windshield must not have a SN listed in Appendix 01 but could have a SN listed in Appendix 01 with a suffix "U".

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 31 5

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# @A330
SERVICE BULLETIN
(c) Send the affected windshield(s) and the following informations : - operator - aircraft MSN - Time Since New (TSN) - FH - Flight Cycles (FC) - Time Since Installation (TSI) - removal date to the following address : SAINT-GOBAIN SULLY BP 32 16 ROUTE D’ISDES 45600 SULLY SUR LOIRE FRANCE D. TEST (1) Subtask 563009-700-002-001 - Test Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 56-11-11-400-801 (a) Remove the safety clips and tags and close the circuit breakers as specified after the installation of the windshields, refer to AMM Task 56-11-11-400-801. (b) Do the test procedure as specified after the installation of the windshields, refer to AMM Task 56-11-11-400-801. E. CLOSE-UP (1) Subtask 563009-942-004-001 - Close-up Manpower Resources Skills NON SPECIFIC References Aircraft Maintenance Manual (AMM) Task 52-10-00-410-801 Task 56-11-11-400-801 (a) Make sure that the work areas are clean and clear of tools and other items of equipment.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 32 5

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# @A330
SERVICE BULLETIN
(b) Do the close-up procedure as specified after the installation of the windshields, refer to AMM Task 56-11-11-400-801. (c) Close the FWD passenger/crew door 831 or 841, refer to AMM Task 52-10-00-410-801. (d) Remove the access platform(s). (e) Restore the systems and the aircraft to normal operating condition.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 33 5

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# @A330
SERVICE BULLETIN

**CONF ALL



### A **C**

**C B** 

**B** 3DG2
3DG1

**NOTE:** DETAILED VISUAL INSPECTION DO THE INSPECTION WITH DETAIL C FIRST, IF MISSING OR NOT READABLE, USE DETAIL B. 

## B **C A** 

G_SB_563009_5_BAAA_01_02 Figure A-FBAAA - Sheet 01 Areas to be Inspected
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 34 5

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# @A330
SERVICE BULLETIN

**CONF ALL

QUESTION
ACTION
FINDING AND PN SPS A340−1−4−1A (FIN 3DG2)

APPENDIX 01 WITHOUT "U" AT NO YES

CONTACT AIRBUS FOR RETROFIT ORGANIZATION PURPOSE DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS WINDSHIELD PART NUMBER (PN) SPS A340−2−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN SPS A340−1−4−1A AND/OR SPS A340−2−4−1A AT THE THRESHOLD GIVEN IN THE PLANNING INFORMATION PARAGRAPH E.(2). DO A DETAILED INSPECTION OF THE SAINT−GOBAIN SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN THE END OF SN

REFER TO SUBTASK 563009−960−001−001

INSTALL WINDSHIELD WHOSE SN IS NOT LISTED IN THE TABLE IN APPENDIX 01 OR LISTED IN THE TABLE WITH "U" AT THE END OF SN REFER TO SUBTASK 563009−960−001−001 NO FURTHER ACTION

RETURN WINDSHIELD REMOVED TO SGS

NO FURTHER ACTION REFER TO TASK 563009−832−801−001. 01

REFER TO TASK 533009−832−801−001.

**NOTE:** NOT AFFECTED WINDSHIELD ARE WINDSHIELDS WITH SN NOT LISTED IN APPENDIX 01 AND WINDSHIELDS LISTED IN APPENDIX 01 WITH "U" AT THE END OF SN (REPAIRED). 01 (TASK 563009−833−801−001)

(TASK 563009−833−801−001)

THE PURPOSE OF FLOW CHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS THE PRIMARY SOURCE FOR TASKS OR COMPLIANCE TIMES GIVEN IN THIS SERVICE BULLETIN 03 AFTER EMBODIMENT OF THIS SB, DO NOT INSTALL ON AN AEROPLANE ANY AFFECTED WINDSHIELD FROM SGS HAVING A P/N AND S/N LISTED IN APPENDIX 01 UNLESS A SUFFIX "U" IS ADDED AT THE END OF SN 02 A REVIEW OF AIRCRAFT DELIVERY OR MAINTENANCE RECORDS IS ACCEPTABLE TO DETERMINE THE MANUFACTURER, PN AND SN OF THE INSTALLED WINDSHIELDS, PROVIDED THE MANUFACTURER, PN AND SN CAN BE CONCLUSIVELY DETERMINED FROM THAT REVIEW 02

03

G_SB_563009_5_FBAA_01_03 Figure A-FFBAA - Sheet 01 Flow Chart
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 35 5

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# @A330
SERVICE BULLETIN

**CONF ALL

QUESTION
ACTION
FINDING AND PN STA340−2−4−1A (FIN 3DG2)

APPENDIX 02 WITHOUT "U" AT NO YES

CONTACT AIRBUS FOR RETROFIT ORGANIZATION PURPOSE DO A CHECK OF THE SERIAL NUMBERS (SN) OF THE SGS WINDSHIELD PART NUMBER (PN) STA340−1−4−1A (FIN 3DG1)

REMOVE WINDSHIELD PN STA340−1−4−1A AND/OR STA340−2−4−1A AT THE THRESHOLD GIVEN IN THE PLANNING INFORMATION PARAGRAPH E.(2). DO A DETAILED INSPECTION OF THE SAINT−GOBAIN SULLY (SGS) WINDSHIELD (FINs 3DG1 AND 3DG2)

SN LISTED IN THE END OF SN

REFER TO SUBTASK 563009−960−002−001

INSTALL WINDSHIELD WHOSE SN IS NOT LISTED IN THE TABLE IN APPENDIX 01 OR LISTED IN THE TABLE WITH "U" AT THE END OF SN REFER TO SUBTASK 563009−960−002−001

NO FURTHER ACTION RETURN WINDSHIELD REMOVED TO SGS NO FURTHER ACTION

**NOTE:** NOT AFFECTED WINDSHIELD ARE WINDSHIELDS WITH S/N NOT LISTED IN APPENDIX 02 AND WINDSHIELDS LISTED IN APPENDIX 02 WITH "U" AT THE END OF SN (REPAIRED) A REVIEW OF AIRCRAFT DELIVERY OR MAINTENANCE RECORDS IS ACCEPTABLE TO DETERMINE THE MANUFACTURER, PN AND SN OF THE INSTALLED WINDSHIELDS, PROVIDED THE MANUFACTURER, PN AND SN CAN BE CONCLUSIVELY DETERMINED FROM THAT REVIEW 01
02 REFER TO TASK 563009−832−802−001 01 02

REFER TO TASK 563009−832−802−001

(TASK 563009−833−802−001)

(TASK 563009−833−802−001)

THE PURPOSE OF FLOW CHARTS IS TO SUPPLEMENT THE INFORMATION GIVEN IN THE PROCEDURE AND COMPLIANCE PARAGRAPHS AND NOT TO SERVE AS THE PRIMARY SOURCE FOR TASKS OR COMPLIANCE TIMES GIVEN IN THIS SERVICE BULLETIN 03 AFTER EMBODIMENT OF THIS SB, DO NOT INSTALL ON AN AEROPLANE ANY AFFECTED WINDSHIELD FROM SGS HAVING A P/N AND S/N LISTED IN APPENDIX 01 UNLESS A SUFFIX "U" IS ADDED AT THE END OF SN 03

G_SB_563009_5_FAAA_01_06 Figure A-FFAAA - Sheet 01 Flow Chart - ADDITIONAL WORK
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 36 5

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# @A330
SERVICE BULLETIN

**CONF ALL
**INSPECTION REPORT** SERVICE BULLETIN No : A/C MSN : FLIGHT CYCLES : FLIGHT HOURS : A330−56−3009

DATE OF INSPECTION : RETURN TO :

INSPECTION METHOD : DETAILED INSPECTION

FIN

PN IDENTIFICATION

SN IDENTIFICATION 3DG1 3DG2 AIRBUS CUSTOMER SERVICES ENGINEERING − SEES4 PAX DOORS − FUSELAGE (SA/LA) − WINDOWS − 1 ROND POINT MAURICE BELLONTE 31707 BLAGNAC CEDEX FRANCE E−mail: structuresbinspectionresult@airbus.com CENTER WING BOX (SA/LA)

FAX +33 (0)5 61 93 32 73

G_SB_563009_5_RAAA_01_01 Figure A-FRAAA - Sheet 01 Inspection Report
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 37 5

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# @A330
SERVICE BULLETIN

**CONF ALL
**INSPECTION REPORT** SERVICE BULLETIN No : A/C MSN : FLIGHT CYCLES : FLIGHT HOURS : A330−56−3009

DATE OF INSPECTION : RETURN TO :

INSPECTION METHOD : DETAILED INSPECTION

FIN

FLIGHT HOURS OF AFFECTED WINDSHIELD(S)

FLIGHT CYCLES OF AFFECTED WINDSHIELD(S)

NEW PN/SN INTALLED REMPLACEMENT OF WINDSHIELD YES NO YES NO 3DG1 3DG2 AIRBUS CUSTOMER SERVICES ENGINEERING − SEES4 PAX DOORS − FUSELAGE (SA/LA) − WINDOWS − 1 ROND POINT MAURICE BELLONTE 31707 BLAGNAC CEDEX FRANCE E−mail: structuresbinspectionresult@airbus.com CENTER WING BOX (SA/LA)

FAX +33 (0)5 61 93 32 73

G_SB_563009_5_RBAA_01_01 Figure A-FRBAA - Sheet 01 Inspection Report
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 38 5

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# @A330
SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables) **CONF ALL List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables)

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

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# @A330
SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables)
**CONF ALL

SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A SPS A340−2−4−1A LH S/N 1303 1373 1411 1415 1457 1533 1537 1777 1801 1849 1899 1907 1915 2145 2453 2459 2545 2569 2615 2651 2787 2845 2877 3007 3011 3035 3047 3105 3111 3125 3275 3317 3359 3415 3501 3565 3573 3589 3593 3595 3617 LH S/N 3639 3643 3665 3667 3669 3671 3673 3675 3677 3679 3681 3683 3685 3687 3689 3691 3693 3695 3697 3699 3701 3703 3705 3707 3709 3711 3713 3715 3717 3719 3721 3723 3725 3727 3729 3731 3733 3735 3739 3741 3743 LH S/N 3745 3747 3749 3751 3753 3755 3757 3759 3761 3763 3765 3767 3769 3771 3773 3775 3777 3779 3781 3783 3785 3787 3789 3791 3793 3795 3797 3801 3803 3805 3807 3809 3811 3813 3815 3817 3819 3821 3823 3825 3827 LH S/N 3829 3831 3833 3835 3837 3841 3843 3845 3847 3849 3851 3853 3855 3857 3861 3863 3865 3867 3869 3871 3873 3875 3877 3879 3881 3883 3885 3887 3889 3891 3893 3895 3897 3899 3901 3903 3905 3907 3909 3911 3913 LH S/N 3915 3917 3919 3921 3923 3925 3927 3929 3931 3933 3935 3937 3939 3941 3943 3945 3947 3949 3951 3953 3955 3957 3959 3961 3963 3965 3967 3969 3971 3973 3975 3977 3979 3983 3985 3987 3989 3991 3993 3527 3555 PART NUMBER S/N WINDSHIELDS ON LH SIDE

G_SB_563009_5_AAAA_01_03 Figure A-FAAAA - Sheet 01 Appendix 01 : List of Windshield Serial Numbers
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 2 5

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# @A330
SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables)
**CONF ALL

SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A RH S/N 1412 1436 1654 1870 1876 1932 1996 2018 2054 2092 2140 2150 2170 2172 2196 2216 2544 2572 2618 2636 2672 2722 2728 2812 2822 2864 2886 2908 2988 2996 3004 3036 3048 3068 3098 3506 3558 3578 3582 3586 RH S/N 3588 3590 3594 3598 3600 3606 3608 3610 3612 3614 3616 3618 3620 3624 3626 3628 3630 3632 3636 3638 3652 3654 3656 3660 3662 3666 3668 3670 3676 3678 3680 3684 3686 3688 3690 3692 3694 3696 3698 3700 RH S/N 3702 3704 3706 3708 3710 3712 3714 3716 3718 3720 3722 3724 3726 3728 3730 3732 3734 3736 3738 3740 3742 3746 3748 3750 3752 3754 3756 3758 3760 3762 3766 3768 3770 3772 3774 3776 3778 3780 3782 3784 RH S/N 3786 3788 3790 3792 3794 3796 3800 3802 3804 3806 3808 3810 3812 3814 3816 3818 3820 3822 3824 3826 3828 3830 3832 3834 3836 3838 3840 3842 3844 3846 3848 3850 3852 3854 3856 3858 3860 3862 3864 3866 RH S/N 3870 3872 3874 3876 3878 3880 3882 3884 3886 3888 3890 3892 3894 3896 3898 3900 3902 3906 3908 3910 3912 3584 3592 3596 3622 3634 3640 3648 3650 3672 3674 3682 3764 3868 PART NUMBER S/N WINDSHIELDS ON RH SIDE

G_SB_563009_5_AAAA_02_03 Figure A-FAAAA - Sheet 02 Appendix 01 : List of Windshield Serial Numbers
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 3 5

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# @A330
SERVICE BULLETIN Appendix 01 : List of Windshield Serial Numbers (including the 15 additional Windshield SN located at the end of both tables)

This Page Intentionally Left Blank

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 4 5

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# @A330
SERVICE BULLETIN Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK
**CONF ALL List of the 15 additional Windshield Serial Numbers only

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

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# @A330
SERVICE BULLETIN Appendix 02 : List of the 15 additional Windshield Serial Numbers only - ADDITIONAL WORK

**CONF ALL

PART NUMBER SPS A340−2−4−1A SPS A340−2−4−1A LH S/N 3527 3555 S/N WINDSHIELDS ON LH SIDE

PART NUMBER SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A SPS A340−1−4−1A RH S/N 3584 3592 3596 3622 3634 3640 3648 3650 3672 3674 3682 3764 3868 S/N WINDSHIELDS ON RH SIDE

G_SB_563009_5_AEAA_01_01 Figure A-FAEAA - Sheet 01 Appendix 02 : List of Windshield Serial Numbers - ADDITIONAL WORK
DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 2 5

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# @A330
SERVICE BULLETIN REPORTING SHEET 

### TITLE: WINDOWS - FIXED WINDOWS - INSPECTION OF WINDSHIELD HEATING CONNECTORS MODIFICATION No.: None Please complete the appropriate item (A or B): A - SB WILL BE embodied YES/NO (if NO please comment) If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of embodiment:

B - SB HAS BEEN embodied on aircraft:
Operator comments:

From Airline: Name/Title: Signature: Date: If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to next normal revision or prior to SB embodiment, please indicate required service(s): Either: Modification Operational Impact (MOI), if available YES/NO Or : Intermediate revision YES/NO Important Information: This SB will only be incorporated in your maintenance and operational documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With the next feasible revision, this will result in - Updating of maintenance documentation to show pre and post SB data. - Updating of maintenance and operational documentation to show post SB data after embodiment. If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically include them in the manual revisions. Refer to SIL 00-037 for detailed information. Please return this completed sheet to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn: SDC32 Technical Data and Documentation Services FAX: (+33) 5 61 93 28 06 e-mail: sb.reporting@airbus.com or via your Resident Customer Support Office. Alternatively, SB lists via letters or fax are also accepted.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

Printed in FRANCE ©AIRBUS S.A.S. 2007. All rights reserved.

# @A330
SERVICE BULLETIN QUALITY PERCEPTION FORM Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data that you provide us will be used to analyse areas of difficulties and to take corrective action to further improve the quality of our Service Bulletins. We thank you for the time you have taken in completing this form. (Please rate on a scale of 1 to 4, with 4 being the highest score)
- Quality rating of this SB 4321 - Quality rating of the Accomplishment Instructions 4321 - Quality rating of the Illustrations 4321 - Is this SB easy to understand ? Y/N If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a short description of the issue.
Planning Material Instructions X Effectivity X Kit content X Preparation X Reason X List of Materials Operator Supplied X Mod/Inspection X Manpower X Industry support X Test X References X Re-identification X Close-Up X Publication X Tooling X Illustrations
Comments:

Operator: Date: Name/Title: Please return this form to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn : SEM4 Service Bulletins Management FAX : (33) 5 61 93 42 51 Or via your Resident Customer Support Office.

DATE: May 04/10 SERVICE BULLETIN No.: A330-56-3009 REVISION No.: 03 - Aug 01/13 Page: 1 5

Printed in FRANCE ©AIRBUS S.A.S. 2007. All rights reserved.