##### 



(ICANN LOGO)
    
    .BIZ Registry Agreement
(8 December 2006)
 
 Registry Agreement
  ARTICLE 1 INTRODUCTION
 Effective Date.
 Top-Level Domain.
 Designation as Registry Operator.
 ARTICLE 2 REPRESENTATIONS AND WARRANTIES
  Organization; Due Authorization and Execution.
 Statements made During Negotiation Process.
 ICANNs Representations and Warranties.
 Organization; Due Authorization and Execution.




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##### 



ARTICLE 3 COVENANTS
 Covenants of Registry Operator.
 Preserve Security and Stability.
  Consensus Policies.




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##### 



http://www.icann.org/general/consensus-policies.htm




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##### 



Handling of Registry Data.




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##### 








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##### 



Registry Operations.




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##### 








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##### 








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Fees and Payments
 Traffic Data
 Cooperation
 Covenants of ICANN
 Open and Transparent
 Equitable Treatment
 TLD Zone Servers
 Nameserver Changes




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##### 



Root-zone Information Publication
 ARTICLE 4 TERM OF AGREEMENT
 Term
 Renewal
 Changes
 Failure to Perform in Good Faith




---



##### 



ARTICLE 5 DISPUTE RESOLUTION
 Resolution of Disputes
 Cooperative Engagement
 Arbitration
 Specific Performance




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##### 



Limitation of Liability
 ARTICLE 6 TERMINATION PROVISIONS
 Termination by ICANN
 Bankruptcy
 Transition of Registry upon Termination of Agreement
 Rights in Data
 No Reimbursement




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##### 



ARTICLE 7 SPECIAL PROVISIONS
 Registry-Registrar Agreement
 Access to Registry Services
         Registry Operator Shall Not Act as Own Registrar




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##### 



Restrictions on Acquisition of Ownership or Controlling
Interest in Registrar
 Fees to be Paid to ICANN
 Registry-Level Transaction Fee
  YEAR
    
    TRANSACTION FEE2007
    
    US$0.152008
    
    US$0.152009
    
    US$0.202010
    
    US$0.202011
    
    US$0.252012
    
    US$0.25




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##### 



Payment Schedule th
 Variable Registry-Level Fee
    Interest on Late Payments
 Pricing for Domain Name Registrations and Registry Services
 Pricing




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##### 



Adjustments
to Pricing for Domain Name Registrations
  Indemnification of ICANN




---



##### 



Indemnification Procedures
 No Offset
 Use of ICANN Name and Logo
 Assignment and Subcontracting
 Amendments and Waivers




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##### 



No Third-Party Beneficiaries
 Notices, Designations, and Specifications
 
 
 Language
 Counterparts
 Entire Agreement




---



##### 



INTERNET CORPORATION FOR ASSIGNED NAMES AND NUMBERS
 By:

/s/
Dr. Paul TwomeyDr. Paul TwomeyPresident and CEODate: NEUSTAR, INC.
 By:

/s/ Richard TindalRichard TindalVice PresidentDate: 12/19/06




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##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 1Data Escrow Specification(8 December 2006)
 
      Exhibit 1 to Appendix 1
SCHEDULE FOR ESCROW DEPOSITS
 Full Deposit Schedule
   Incremental Deposit Schedule
   Exhibit 2
ESCROW DEPOSIT FORMAT SPECIFICATION
  Full Deposit Contents.




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##### 



Format of Reports.
 1. Escape-Character Requirements.
 Character
    
    Escape Sequence
    
    "&
    
    &
    
    '<
    
    <>
    
    >
 2. The Report Container.
 
   3. The Domain Element.




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##### 



4. The Host Element.




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##### 



5. The Contact Element.




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##### 



6. The Registrar Element.




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##### 



Exhibit 3
ESCROW TRANSFER PROCESS
 Deposit Transfer Process.
       Exhibit 4
ESCROW VERIFICATION PROCEDURES
 Verification Procedures.
      Distribution Of Public Keys.




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##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 2Registry Data Escrow Agreement(8 December 2006)
 
  RECITALS
     AGREEMENT
 Content of Deposits
 Schedule for Deposits
 Format of Deposits




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##### 



Procedure for Deposits
 Notification of Deposits
 Verification
 Retention and Confidentiality
 Retention
 Destruction of Deposits
 Confidentiality




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##### 



Duplication
 Release of Deposit




---



##### 



Release of Deposit to Registry Operator
 Procedure After Release
 Right to Use Deposits
 Objection Notice
 Dispute Resolution Procedures
 Withdrawal of Objection Notice
 Dispute Resolution Decisions




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##### 



Indemnity
 Interpleader
   Term and Termination
 Term
 Termination




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##### 



Fees and Payments
 Ownership of Deposit
 Miscellaneous
 Remedies
 Dispute Resolution
 Limitation of Liability
 Independent Contractor
 No Third-Party Beneficiaries
 Amendments
 Assignment
 Entire Agreement




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##### 



Counterparts
 Governing Law
 Notices
 Survival
 No Waiver




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##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 3Zone File Access Agreement(8 December 2006)
 1. Parties
  2. User Information
 (a) User:
 (b) Contact Person:(c) Street Address:
 (d) City, State or Province:(e) Country and Postal Code:
 (f) Telephone Number:(including area/country code)(g) Fax Number:(including area/country code)(h) E-Mail Address:
  Name:IP Address:




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3. Term
   4. Grant Of Access
       5. Fee




---



##### 



6. Proprietary Rights
  7. Method Of Access
  8. No Warranties
  9. Severability
  10. No Consequential Damages; Limitation of Damages.
  11. Governing Law




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##### 



12. Termination
  13. Definition
  14. Waiver
  15. Entire Agreement
  NeuStar, Inc.
    
    User:By:
    
    By:(sign)
    
    (sign)Name:
    
    Name:(print)
    
    (print)Title:
    
    Title:Date:
    
    Date:
 ASSIGNED USERID AND PASSWORD
  USERID:
    
    PASSWORD:




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##### 



(ICANN LOGO)
    
    .BIZ
Agreement Appendix 4Registry
Operators Monthly Report(8 December 2006)
  1. Accredited Registrar Status.
 2. Service Level Agreement Performance.
 3. TLD Zone File Access Activity.
 4. Completed System Software Releases.
 5. Whois Service Activity.
 6. Total Number of Transactions by Subcategory by Month.
 7. Daily Transaction Range.




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##### 



8.Per-Registrar Activity Report.
 Field #
    
    Field Name
    
    Notes01
    
    registrar-name
    
    registrars full corporate name02
    
    iana-id
    
    http://www.iana.org/assignments/registrar-ids03
    
    total-domains
    
    total domains under sponsorship04
    
    total-nameservers
    
    total nameservers registered05
    
    net-adds-1-yr
    
    domains successfully added (and not deleted
within the add grace period)06
    
    net-adds-2-yr
    
    number of domains successfully registered with
an initial term of two years07
    
    net-adds-3-yr
    
    number of domains successfully registered with
an initial term of three years08
    
    net-adds-4-yr
    
    etc.09
    
    net-adds-5-yr
    
     10
    
    net-adds-6-yr
    
     11
    
    net-adds-7-yr
    
     12
    
    net-adds-8-yr
    
     13
    
    net-adds-9-yr
    
     14
    
    net-adds-10-yr
    
     15
    
    net-renews-1-yr
    
    domains renewed either automatically or by
command (and not deleted within the renew
grace period)16
    
    net-renews-2-yr
    
    number of domains successfully renewed with a
new renewal period of two years17
    
    net-renews-3-yr
    
    number of domains successfully renewed with a
new renewal period of three years18
    
    net-renews-4-yr
    
    etc.19
    
    net-renews-5-yr
    
     20
    
    net-renews-6-yr
    
     21
    
    net-renews-7-yr
    
     22
    
    net-renews-8-yr
    
     23
    
    net-renews-9-yr
    
     24
    
    net-renews-10-yr
    
     25
    
    transfer-gaining-successful
    
    transfers initiated by this registrar that
were ackd by the other registrar  either by
command or automatically26
    
    transfer-gaining-nacked
    
    transfers initiated by this registrar that
were nacked by the other registrar27
    
    transfer-losing-successful
    
    transfers initiated by another registrar that
this registrar ackd  either by command or
automatically28
    
    transfer-losing-nacked
    
    transfers initiated by another registrar that
this registrar nacked29
    
    transfer-disputed-won
    
    number of transfer disputes in which this
registrar prevailed30
    
    transfer-disputed-lost
    
    number of transfer disputes this registrar lost31
    
    transfer-disputed-no
decision
    
    number of transfer disputes involving this
registrar with a split or no decision32
    
    deleted-domains-grace
    
    domains deleted within the add grace period33
    
    deleted-domains-nogr
ace
    
    domains deleted outside the add grace period34
    
    restored-domains
    
    domain names restored from redemption period35
    
    restored-noreport
    
    total number of restored names for which the
registrar failed to submit a restore report




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##### 



(ICANN LOGO)
    
    .BIZ
Agreement Appendix 5Whois
Specifications(8 December 2006)
 Public Whois Specification
 RFC954-Conformant Whois
    
    
    Standard protocol accessible over port 43.
    
    Consistent format (fields and formatting) for all registrars.
    
    Near real-time updates, eliminating timing problems when modifying registry
information.
    
    Extensible field capability.
 Whois Service Data Elements
  
    
    The name of the domain name registered;
    
    The IP addresses of the primary nameserver and secondary nameserver(s) of the
name registered;
    
    The corresponding names of those nameservers;
    
    The identity of the registrar;
    
    The original creation date and term of the registration;
    
    The name, postal address, e-mail address, voice telephone number, and (where
available) fax number of the domain name registrant;
    
    The name, postal address, e-mail address, voice telephone number, and (where
available) fax number of the technical contact for the name registered; and
    
    The name, postal address, e-mail address, voice telephone number, and (where
available) fax number of the administrative contact for the name registered.




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##### 



Extensible-Field Capability
  Query Control  Object Type Control
  Domain:
 Contact:
 Nameserver:
 Registrar:
  Whois Output Fields
 Domain Record:
  Domain Name
 Domain ID
Sponsoring Registrar
Sponsoring Registrar IANA ID
Domain Status
Registrant, Administrative, Technical and Billing Contact Information including
- ID
- Name
- Organization
- Address
- Geographic Location Code
- Phone Number
- Facsimile Number
- Email
Name Server(s)
Created by Registrar
Last Updated by Registrar
Domain Registration Date
Domain Expiration Date
Domain Last Updated Date




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##### 



Up to 30 days after deletion:
    
    PendingDelete (Restorable)More than 30 days after deletion:
    
    PendingDelete (Scheduled for release)
  Name Server ID
Name Server Name
Name Server Status
Sponsoring Registrar
Sponsoring Registrar IANA ID
Created by Registrar
Name Server Registration Date
 Contact Record:
  Contact ID
Contact Name
Contact Organization
Contact Address1
Contact Address2
Contact City
Contact State/Province
Contact Postal Code
Contact Geographic Location
Contact Geographic Location Code
Contact Phone Number
Contact Facsimile Number
Contact Email
Sponsoring Registrar
Sponsoring Registrar IANA ID
Contact ROID
Contact Registration Date
Contact Last Updated Date
Last Updated by Registrar
Contact Status
Created by Registrar




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##### 



Registrar Record:
  Registrar IANA ID
Registrar Name
Registrar Address1
Registrar Address2
Registrar City
Registrar State/Province
Registrar Geographic Location
Registrar Geographic Location Code
Registrar Postal Code
Registrar Phone
Registrar Fax
Registrar Email
Registrar ROID




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##### 



Sample Whois Output
  Domain Record:
 Input:
    
    whois domain =
NeuStar.bizOutput:
    
    Domain Name
    
    NEUSTAR.BIZDomain ID
    
    D618-BIZSponsoring Registrar
    
    REGISTRY REGISTRARSponsoring Registrar IANA ID
    
    666Domain Status
    
    clientDeleteProhibitedDomain Status
    
    clientTransferProhibitedDomain Status
    
    clientUpdateProhibitedDomain Status
    
    serverDeleteProhibitedDomain Status
    
    serverTransferProhibitedDomain Status
    
    serverUpdateProhibitedRegistrant ID
    
    NEUSTAR1Registrant Name
    
    NeuStar, Inc.Registrant Organization
    
    NeuStar, Inc.Registrant Address1
    
    Loudoun Tech CenterRegistrant Address2
    
    45980 Center Oak PlazaRegistrant City
    
    SterlingRegistrant State/Province
    
    VirginiaRegistrant Postal Code
    
    20166Registrant Geographic Location
    
    United StatesRegistrant Geographic Location Code
    
    USRegistrant Phone Number
    
    +1.5714345757Registrant Facsimile Number
    
    +1.5714345758Registrant Email
    
    support@NeuStar.bizAdministrative Contact ID
    
    NEUSTAR1Administrative Contact Name
    
    NeuStar, Inc.Administrative Contact Organization
    
    NeuStar, Inc.Administrative Contact Address1
    
    Loudoun Tech CenterAdministrative Contact Address2
    
    45980 Center Oak PlazaAdministrative Contact City
    
    SterlingAdministrative Contact State/Province
    
    VirginiaAdministrative Contact Postal Code
    
    20166Administrative Contact Geographic Location
    
    United StatesAdministrative Contact Geographic LocationCode
    
    USAdministrative Contact Phone Number
    
    +1.5714345757Administrative Contact Facsimile Number
    
    +1.5714345758Administrative Contact Email
    
    support@NeuStar.bizBilling Contact ID
    
    NEUSTAR1Billing Contact Name
    
    NeuStar, Inc.




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##### 



Billing Contact Organization
    
    NeuStar, Inc.Billing Contact Address1
    
    Loudoun Tech CenterBilling Contact Address2
    
    45980 Center Oak PlazaBilling Contact City
    
    SterlingBilling Contact State/Province
    
    VirginiaBilling Contact Postal Code
    
    20166Billing Contact Geographic Location
    
    United StatesBilling Contact Geographic Location Code
    
    USBilling Contact Phone Number
    
    +1.5714345757Billing Contact Facsimile Number
    
    +1.5714345758Billing Contact Email
    
    support@NeuStar.bizTechnical Contact ID
    
    NEUSTAR1Technical Contact Name
    
    NeuStar, Inc.Technical Contact Organization
    
    NeuStar, Inc.Technical Contact Address1
    
    Loudoun Tech CenterTechnical Contact Address2
    
    45980 Center Oak PlazaTechnical Contact City
    
    SterlingTechnical Contact State/Province
    
    VirginiaTechnical Contact Postal Code
    
    20166Technical Contact Geographic Location
    
    United StatesTechnical Contact Geographic Location Code
    
    USTechnical Contact Phone Number
    
    +1.5714345757Technical Contact Facsimile Number
    
    +1.5714345758Technical Contact Email
    
    support@NeuStar.bizName Server
    
    PDNS1.ULTRADNS.NETName Server
    
    PDNS2.ULTRADNS.NETName Server
    
    PDNS3.ULTRADNS.ORGName Server
    
    PDNS4.ULTRADNS.ORGName Server
    
    PDNS5.ULTRADNS.INFOName Server
    
    PDNS6.ULTRADNS.CO.UKCreated by Registrar
    
    REGISTRY REGISTRARLast Updated by Registrar
    
    KSOERJADIDomain Registration Date
    
    Wed Nov 07 00:01:00 GMT 2001Domain Expiration Date
    
    Mon Nov 06 23:59:00 GMT 2006Domain Last Updated Date
    
    Thu May 25 18:32:14 GMT 2006
 Contact Record:
 Input:
    
    whois contact = NEUSTAR1Output:
    
    Contact ID
    
    NEUSTAR1Contact Name
    
    NeuStar, Inc.Contact Organization
    
    NeuStar, Inc.Contact Address1
    
    Loudoun Tech CenterContact Address2
    
    45980 Center Oak PlazaContact City
    
    SterlingContact State/Province
    
    VirginiaContact Postal Code
    
    20166Contact Geographic Location
    
    United StatesContact Geographic Location Code
    
    US




---



##### 



Contact Phone Number
    
    +1.5714345757Contact Facsimile Number
    
    +1.5714345758Contact Email
    
    support@NeuStar.bizSponsoring Registrar
    
    REGISTRY REGISTRARSponsoring Registrar ID
    
    666Contact ROID
    
    C591-BIZContact Registration Date
    
    Sun Sep 30 18:12:56 GMT 2001Contact Last Updated Date
    
    Thu Jan 05 19:45:24 GMT 2006Last Updated by Registrar
    
    KSOERJADIContact Status
    
    okCreated by Registrar
    
    REGISTRY REGISTRAR
 Nameserver Record:
 Input:
    
    whois PDNS1.ULTRADNS.NETOutput:Name Server ID
    
    H9087947-BIZName Server Name
    
    PDNS1.ULTRADNS.NETName Server Status
    
    okSponsoring Registrar
    
    TUCOWS INC.Sponsoring Registrar IANA ID
    
    69Created by Registrar
    
    TUCOWS INC.Name Server Registration Date
    
    Fri Feb 25 22:37:50 GMT 2005
 Registrar Record:
 Input:
    
    whois registrar registry
registrarOutput:Registrar IANA ID
    
    REGISTRY REGISTRARRegistrar Name
    
    666Registrar Address1
    
    LOUDOUN TECH CENTERRegistrar Address2
    
    45980 CENTER OAK PLAZARegistrar City
    
    STERLINGRegistrar State/Province
    
    VARegistrar Geographic Location
    
    United StatesRegistrar Geographic Location Code
    
    USRegistrar Postal Code
    
    20166Registrar Phone
    
    +1.5714345757Registrar Fax
    
    +1.5714345758Registrar Email
    
    support@NeuStar.bizRegistrar ROID
    
    R720-BIZ




---



##### 



Whois Provider Data Specification
       . Procedures for Providing Access
  Preparation of Files Containing Data Sets.




---



##### 



Transmission of Full Data Sets.
 Transmission of Incremental Data Sets.
 4 Objects Contained in Full and Incremental Data Sets.
 B. Format
  <?xml version=1.0 encoding=UTF-8?>




---



##### 








---



##### 








---



##### 



Whois Data Specification  ICANN
   A. Procedures for Providing Access
  1. Preparation of Files Containing Data Sets.
     2. Transmission of Full Data Sets.
   B. Content
  C. Format




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##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 6
List of Reserved TLD Strings(8 December 2006)
  A. Labels Reserved at All Levels.
  
    
    aso
    
    gnso
    
    icann
    
    internic
    
    ccnso
  
    
    afrinic
    
    apnic
    
    arin
    
    example
    
    gtld-servers
    
    iab
    
    iana
    
    iana-servers
    
    iesg
    
    ietf
    
    irtf
    
    istf
    
    lacnic
    
    latnic
    
    rfc-editor
    
    ripe
    
    root-servers




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##### 



B. Additional Second-Level Reservations.
 
    
    All single-character labels.
    
    All two-character labels shall be initially reserved.
 C. Tagged Domain Names.
 D. Second-Level Reservations for Registry Operations.
 
    
    nic
    
    whois
    
    www
 E. Additional Reservations by Registry Operator.
 Part A: Names staying with the Registry in the event of reassignment
 1.
    
    advisory.biz2.
    
    api.biz3.
    
    autorenew.biz4.
    
    billing.biz5.
    
    bizdomain.biz6.
    
    bizinfo.biz7.
    
    bizlogin.biz8.
    
    bizlock.biz9.
    
    bizname.biz10.
    
    bizness.biz




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##### 



11.
    
    biznotification.biz12.
    
    bizregistrar.biz13.
    
    bizregistrars.biz14.
    
    bizwebaddress.biz15.
    
    bulkrenew.biz16.
    
    business.biz17.
    
    callcenter.biz18.
    
    cctld.biz19.
    
    claims.biz20.
    
    customercare.biz21.
    
    customersupport.biz22.
    
    digitalcertificates.biz23.
    
    directory.biz24.
    
    dns.biz25.
    
    domain.biz26.
    
    domainname.biz27.
    
    domainnames.biz28.
    
    domains.biz29.
    
    dotbizpromotions.biz30.
    
    dotbiz.biz31.
    
    dotbizaccounting.biz32.
    
    dotbizbilling.biz33.
    
    dotbizcallcenter.biz34.
    
    dotbizcards.biz35.
    
    dotbizcustomercare.biz36.
    
    dotbizcustomersupport.biz37.
    
    dotbizhelp.biz38.
    
    dotbizhelpdesk.biz39.
    
    dotbizinfo.biz




---



##### 



40.
    
    dotbizmail.biz41.
    
    dotbizorder.biz42.
    
    dotbizregistrar.biz43.
    
    dotbizregistrarsupport.biz44.
    
    dotbizsecurity.biz45.
    
    dotbizsite.biz46.
    
    dotbiztechnicalsupport.biz47.
    
    dotbiztroubledesk.biz48.
    
    dotbizwebmaster.biz49.
    
    ebiz.biz50.
    
    ebizness.biz51.
    
    findyour.biz52.
    
    ftp.biz53.
    
    getyour.biz54.
    
    gopher.biz55.
    
    gtld.biz56.
    
    helpdesk.biz57.
    
    hostmaster.biz58.
    
    identify.biz59.
    
    imap.biz60.
    
    info.biz61.
    
    ldap.biz62.
    
    multilingual.biz63.
    
    mybiz.biz64.
    
    network.biz65.
    
    nntp.biz66.
    
    ntp.biz67.
    
    order.biz68.
    
    pop.biz




---



##### 



69.
    
    pop3.biz70.
    
    questions.biz71.
    
    questionsdotbiz.biz72.
    
    register.biz73.
    
    registry.biz74.
    
    registeryour.biz75.
    
    registeryourbiz.biz76.
    
    registrant.biz77.
    
    registrar.biz78.
    
    registrarreports.biz79.
    
    registrars.biz80.
    
    registrarsupport.biz81.
    
    registrylock.biz82.
    
    renew.biz83.
    
    renewnames.biz84.
    
    root.biz85.
    
    rootserver.biz86.
    
    securedomain.biz87.
    
    securename.biz88.
    
    security.biz89.
    
    servicemark.biz90.
    
    services.biz91.
    
    smtp.biz92.
    
    snmp.biz93.
    
    technicalsupport.biz94.
    
    telnet.biz95.
    
    thebizdomain.biz96.
    
    thebizregistry.biz97.
    
    theregistry.biz




---



##### 



98.
    
    troubledesk.biz99.
    
    usergroup.biz100.
    
    webmaster.biz101.
    
    whatbiz.biz102.
    
    whois.biz103.
    
    whoisbiz.biz104.
    
    www.biz105.
    
    xrpEPP.biz106.
    
    yourbiz.biz107.
    
    zone.biz108.
    
    zonefile.biz
 Part B: Names staying with Registry Operator in the event of reassignment:
 1.
    
    melbourneit.biz2.
    
    neulevel.biz3.
    
    neu-level.biz4.
    
    neulevelinc.biz5.
    
    neulevelbiz.biz6.
    
    neulevelllc.biz




---



##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 7
Functional and Performance
 Specifications(29 June 2007)
 Functional and Performance Specifications
  1.
    
    Extensible Provisioning Protocol;2.
    
    Supported initial and renewal registration periods;3.
    
    Grace period policy;4.
    
    Nameserver functional specifications;5.
    
    Patch, update, and upgrade policy; and6.
    
    Performance Specifications
 I. Extensible Provisioning Protocol
  II. Supported initial and renewal registration periods




---



##### 



III. Grace period policy
 Grace Period
 
    
    Registration of a new domain,
    
    Extension of an existing domain,
    
    Auto-Renew of an existing domain;
    
    Transfer of an existing domain; and
    
    Deletion of an existing domain.
  Add Grace
Period, Renew/Extend Grace Period, Auto-Renew Grace Period, Transfer Grace Period, and Redemption
Grace Period
 Pending Period
 
    
    Transfer of an existing domain,
    
    Deletion of an existing domain, and
    
    Restore of a domain name in Redemption Grace Period.
 3.1 Grace Periods
 3.1.1 Add Grace Period
  Renew.
 Transfer (other than ICANN-approved bulk transfer).




---



##### 



Bulk Transfer (with ICANN approval).
 Delete. Add Grace Period Add Grace Period
 3.1.2 Renew Grace Period
  Delete.
 Renew.
 Transfer (other than ICANN-approved bulk transfer).
 Bulk Transfer (with ICANN approval).
 3.1.3 Auto-Renew Grace Period
  Delete.
 Renew.




---



##### 



Transfer (other than ICANN-approved bulk transfer).
 Bulk Transfer (with ICANN approval).
 3.1.4 Transfer Grace Period
  Delete.
 Renew.
 Transfer (other than ICANN-approved bulk transfer).
 Bulk Transfer (with ICANN approval).
 3.1.5 Overlapping Grace Periods
  
    
    If a domain is deleted within the Add Grace Period and the Renew Grace
Period, then the Registrar is credited the registration and renew amounts, taking into
account the number of years for which the registration and renew were done. The domain is
deleted from the Registry database and is immediately available for registration by any
Registrar.
    
    If a domain is auto-renewed, then extended, and then deleted within the Renew
Grace Period, the registrar will be credited for the Auto-Renew and the number of years
for the extension. The years that were added to the Registered Names expiration as a
result of the auto-renewal and extension are removed.The deleted Registered Name is moved
to the Redemption Grace Period (that is, to the PendingDelete status).




---



##### 



Overlap Exception
 
    
    If a domain is deleted within one or several Transfer Grace Periods, then
only the current sponsoring Registrar is credited for the transfer amount. For example if
a domain is transferred from Registrar A to Registrar B and then to Registrar C and
finally deleted by Registrar C within the Transfer Grace Period of the first, second and
third transfers, then only the last transfer is credited to Registrar C.
    
    If a domain is extended (through the EPP command Renew) within the Transfer
Grace Period, then the current Registrars account is charged for the number of years the
registration is extended.
 Note:
 3.1.7 Redemption Grace Period
 Overview
   Implementation
  PendingDelete Status:




---



##### 



Restore Command:
     Appropriate Use of the Restore Capability
  Registrar Reporting Requirement
    
    
    WHOIS data for deleted name, as it existed prior to deletion
    
    WHOIS data for deleted name, as it existed at the time of report submission
    
    Exact date and time of deletion
    
    Exact date and time of restore
  
    
    Written explanation and corresponding reason code as to why registered name
was restored (e.g., registrant mistake, registrar mistake, registry mistake, dispute
resolution, etc.)




---



##### 




    
    Written statement affirming that Registrar has not restored the .BIZ domain
name in question in order to assume the rights to use or sell the name for itself or for
any third party (unless the name was restored as required to give effect to an order or
decision from a court, arbitral tribunal or Administrative Panel  in such cases a copy of
the order should be
provided separately to the Registry Operator by no later than five (5) business days
following the restore).
    
    Written statement affirming that information in report is factually accurate
to the best of the Registrars knowledge, and that the registrar acknowledges that
intentionally supplying false information in the Restore Report shall constitute an
incurable material breach of the Registry-Registrar Agreement and may result in the
deletion of the impacted domain name(s).
  Registry Transparency Requirement  Registry Reports
  Registry Fees for Restoring Deleted Names
  IV. Nameserver functional specifications
  V. Patch, update, and upgrade policy




---



##### 



i)
    
    excessive levels of data trafficii)
    
    unauthorized trafficiii)
    
    data traffic not conforming to the protocols used by the Registry
 VI. Performance Specifications
 1. Introduction.
 2. Definition.




---



##### 



3. Performance Specifications.
 3.1 Service Availability.
 3.1.1 Service Availability




---



##### 



3.1.2 Service AvailabilitySRS = 99.9% per calendar month.
 3.1.3 Service AvailabilityNameserver = 99.999% per calendar year.
 3.1.4 Service AvailabilityWhois = 99.95% per calendar month.
 3.2 Planned Outage.
 3.2.1 Planned Outage Duration.
    3.2.2 Planned Outage Timeframe.
    3.2.3 Planned Outage Notification.




---



##### 



3.3 Extended Planned Outage.
 3.3.1 Extended Planned Outage Duration.
    3.3.2 Extended Planned Outage Timeframe.
    3.3.3 Extended Planned Outage Notification.
    3.4 Processing Time.




---



##### 



3.4.1 Processing TimeAdd, Modify, Delete = 3 seconds for 95%.
   3.4.2 Processing TimeQuery Domain = 1.5 seconds for 95%.
   3.4.3 Processing TimeWhois Query = 1.5 seconds for 95%.
   3.4.4 Processing TimeNameserver Resolution = 1.5 seconds for 95%.
   3.5 Update Frequency.




---



##### 



3.5.1 Update FrequencyNameserver = 15 minutes for 95%.
 3.5.2 Update FrequencyWhois = 15 minutes for 95%.
 3.6 Cross-Network Nameserver Performance Requirements.




---



##### 



4. Responsibilities of the Parties.
    5. Miscellaneous.
  6. Performance Specifications
 PERFORMANCE SPECIFICATION MATRIX
 Performance Specification Description
    
    SRS
    
    Nameserver
    
    Whois1
    
    Service Availability
    
    99.9% per calendar month
    
    99.999% per calendar year
    
    99.95% per calendar month2
    
    Processing TimeAdd, Modify, Delete
    
    3 sec for 95%
    
    NA
    
    NA3
    
    Processing TimeQuery Domain
    
    1.5 sec for 95%
    
    NA
    
    NA4
    
    Processing TimeWhois
    
    NA
    
    NA
    
    1.5 sec for 95%5
    
    Processing TimeNameserver Resolution
    
    NA
    
    1.5 sec for 95%
    
    NA6
    
    Update Frequency
    
    NA
    
    15 min for 95%
    
    15 min for 95%7
    
    Planned OutageDuration
    
    8 hrs per calendar month
    
    not allowed
    
    8 hrs per calendar month




---



##### 



Performance Specification Description
    
    SRS
    
    Nameserver
    
    Whois8
    
    Planned OutageTimeframe
    
    0600 - 1400 UTC Sun
    
    not allowed
    
    0600 - 1400 UTC Sun9
    
    Planned OutageNotification
    
    3 days
    
    not allowed
    
    3 days10
    
    Extended Planned OutageDuration
    
    18 hrs per calendar quarter
    
    not allowed
    
    18 hrs per calendar quarter11
    
    Extended Planned OutageTimeframe
    
    0600 - 0000 UTC Sat or Sun
    
    not allowed
    
    0600 - 0000 UTC Sat or Sun12
    
    Extended Planned OutageNotification
    
    28 days
    
    not allowed
    
    28 days13
    
    Cross-Network Nameserver Performance
    
    NA
    
    300 ms RTT and 10% packet loss
    
    NA
 7. Additional Services




---



##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 8
Registry-Registrar Agreement(8 December 2006)
 Registry-Registrar Agreement
 
     1. DEFINITIONS
 1.1.
 1.2.
 1.3.
 1.4.
 1.5.




---



##### 



1.6.
 1.7.
 1.8.
 1.9.
 1.10.
 1.11.
 1.12.
 1.13.
 1.14.
 1.15.
 1.16.
 1.17.
  2. OBLIGATIONS OF REGISTRY OPERATOR
 2.1. Access to Registry System.




---



##### 



2.2. Maintenance of Registrations Sponsored by Registrar.
 2.3. Provision of Tool Kit; License.
 Registry Tool Kit
 License
 2.4. Changes to System.
 2.5. Engineering and Customer Service Support.
 2.6. Handling of Personal Data.
 2.7. Service Level Agreement.
 2.8. ICANN Requirements.




---



##### 



2.9 New Registry Services.
 3. OBLIGATIONS OF REGISTRAR
 3.1. Accredited Registrar.
 3.2. Registrar Responsibility for Customer Support.
 3.3. Registrars Registration Agreement.
 3.4. Indemnification Required of Registered Name Holders.
 3.5. Data Submission Requirements.
 3.6. Security.




---



##### 



3.7. Resolution of Technical Problems.
 3.8. Time.
 3.9. Transfer of Sponsorship of Registrations.
 3.10. Compliance with Terms and Conditions.
   3.11. Restrictions on Registered Names.
 3.12. Authorization Codes.




---



##### 



4. FEES
 4.1. Amount of Registry Operator Fees.
   4.2. Payment of Registry Operator Fees.
 4.3. Non-Payment of Fees.
 5. CONFIDENTIALITY AND INTELLECTUAL PROPERTY
 5.1. Use of Confidential Information.




---



##### 



5.2 Intellectual Property.
   6. INDEMNITIES AND LIMITATION OF LIABILITY
 6.1. Indemnification.




---



##### 



6.2. Limitation of Liability.
 6.3. Performance Credits.
 7. DISPUTE RESOLUTION.
 7.1. Dispute Resolution.
 8. TERM AND TERMINATION
 8.1. Term of the Agreement; Revisions.




---



##### 



8.2. Termination.
           8.4. Survival.
 9. MISCELLANEOUS




---



##### 



9.1. Assignments.
    9.2. Notices.




---



##### 



9.3. Representations and Warranties.
 Registrar.
 Registry Operator.
  Disclaimer of Warranties.
 9.4. Insurance.
 9.5. Third-Party Beneficiaries.




---



##### 



9.6. Relationship of the Parties.
 9.7. Force Majeure.
 9.8. Amendments.
 9.9. Waivers.
 9.10. Attorneys Fees.
 9.11. Construction.
 9.12. Further Assurances.
 9.13. Entire Agreement.
 9.14. Counterparts.




---



##### 



NeuStar, Inc.
    
    [Registrar]By:
    
    By:Name:
    
    Name:Title:
    
    Title:
 Exhibit A  Registrar Tool Kits
  
    
    Reference client implementations:
 o
    
    Javao
    
    Language bindingso
    
    Interface Definition Language (IDL)
 
    
    Interface definition:
 o
    
    ABNFo
    
    XML schema
 
    
    Registry Operational Profile (our extensions)
    
    Authentication and Encryption guidelines
    
    Epp feature freeze drafts
    
    Epp test plan and coverage matrix
    
    Java, API documentation
 Exhibit B  Engineering and Customer Service Support




---



##### 



Technical Help Systems
  
    
    Web-based self-help services, including:
 o
    
    Frequently asked questionso
    
    Downloads of EPP client softwareo
    
    Support for email messaging
 
    
    Telephone support from our central Help Desk
    
    Fee-based consulting services.
 Web Portal
   Central Help Desk




---



##### 



Escalation Policy
  Level
    
    Description
    
    Escalation Policy
    
    NotificationI
    
    Catastrophic outage affecting
overall registry operations
    
    Data-center manager escalates to
NeuStar management and
Disaster-Recovery Team if not
resolved in 15 minutes
    
    Web portal and e-mail
notifications to all Registrars
within 15 minutes;
updates every 30 minutesII
    
    Systems outage affecting one or
two registrar sessions but not the
entire system
    
    Systems engineer escalates to
data-center manager if not
resolved in one hour
    
    Web-portal notification to all
registrars; hourly updatesIII
    
    Technical questions
    
    Help Desk customer-support
specialist escalates to the systems
engineer if not resolved in
two hours
    
    Hourly updates to registrar
via e-mailIV
    
    Basic questions
    
    Help Desk customer-support
specialist escalates to the systems
engineer if not resolved within
four hours
    
    Hourly updates to registrar
via e-mail




---



##### 



Staffing
  Test and Evaluation Facility
   Customer Satisfaction Survey
   Exhibit C  Registrars Registration Agreement
 Exhibit D
Registry Operators Operational Standards, Policies, Procedures and Practices
 I. Registration Requirements




---



##### 



II. Incorporation of .Biz Dispute Resolution Services




---



##### 



III. Reservation
  Exhibit E  Registration Fees
 
    
    Initial Registration. Registrar agrees to pay the non-refundable amounts as
set forth below:
 Initial Registration Fee(Per Domain Name)
US $5.30
 
    
    Renewal Fees. Registrar agrees to pay the non-refundable amounts as set forth
below:
 Renewal Fee(Per Domain Name)
US $5.30
 
    
    Fees for Transfers of Sponsorship of Domain-Name Registrations




---



##### 




    
    Fee for Restoring Deleted Domain Name Registrations.Registry Operator may charge registrars the following maximum price for each Registered
Name that is restored pursuant to the Redemption Grace Period Policy set forth in Appendix
7 to the Registry Agreement:
    
    The cost of restoring an unintentionally deleted domain name in the
Redemption Grace Period must not exceed US $40.00 per domain name.
    
    Registry Operator will waive the fee for restoring any Registered Name that
was deleted, contrary to the wishes of the Registered Name Holder, as the result of a
mistake of the Registry Operator.
    
    Note: the fee for restoring deleted names is separate from, and in addition
to, any Renewal Fees that may be charged as set forth above.
    
    Fee for disproportionate deletes during Add Grace Period.
  Exhibit F  Performance Specifications
 [INSERT FROM REGISTRY AGREEMENT]




---



##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 9
Approved Services(8 December 2006)
  
    
    Internationalized Domain Names, in accordance with the Letter from Richard
Tindal to Paul Twomey dated July 29, 2004; and
    
    Redemption Grace Period.




---



##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 10
Service Level Agreement (SLA)(8 December 2006)
 Service Level Agreement
 1. Definitions.
 2. Credits.
 CREDIT LOOKUP MATRIX
 Performance SpecificationDescription
    
    SRS
    
    Nameserver
    
    Whois1
    
    Service Availability
    
    Table C1a
    
    Table C1b
    
    Table C1a2
    
    Processing Time  Add, Modify, Delete
    
    Table C2
    
    NA
    
    NA3
    
    Processing Time  Query Domain
    
    Table C2
    
    NA
    
    NA4
    
    Processing Time  Whois
    
    NA
    
    NA
    
    Table C25
    
    Processing Time  Nameserver Resolution
    
    NA
    
    Table C2
    
    NA6
    
    Update Frequency
    
    NA
    
    Table C3
    
    Table C37
    
    Planned Outage  Duration
    
    Table C4b
    
    NA
    
    Table C4b8
    
    Planned Outage  Timeframe
    
    Table C4a
    
    NA
    
    Table C4a9
    
    Planned Outage  Notification
    
    Table C4a
    
    NA
    
    Table C4a10
    
    Extended Planned Outage  Duration
    
    Table C4b
    
    NA
    
    Table C4b11
    
    Extended Planned Outage  Timeframe
    
    Table C4a
    
    NA
    
    Table C4a12
    
    Extended Planned Outage  Notification
    
    Table C4a
    
    NA
    
    Table C4a13
    
    Cross-Network Nameserver Performance
    
    NA
    
    See note.
    
    NA




---



##### 



2.1 C1 Credit Class
 Table C1a
 < 30
    
    
    30-60
    
    
    1-2
    
    
    2-10
    
    
    10-30SLE
    
    sec.s
    
    
    sec.s
    
    
    min.s
    
    
    min.s
    
    
    min.s
    
    
    over 30 min.sMonthly Credit to Registrar Community
    
    $
    750
    
    
    $
    1,500
    
    
    $
    2,500
    
    
    $
    3,750
    
    
    $
    5,000
    
    
    $
    6,000
 C1a Availability Example:
 Table C1b
 < 10
    
    
    10-30
    
    
    30-60SLE
    
    min.s
    
    
    min.s
    
    
    min.s
    
    
    1-2 hours
    
    
    2-4 hours
    
    
    over 4 hoursAnnual Credit to
Registrar Community
    
    $
    7,500
    
    
    $
    15,000
    
    
    $
    25,000
    
    
    $
    35,000
    
    
    $
    50,000
    
    
    $
    75,000




---



##### 



C1b Availability Example:
 2.2 C2 Credit Class
 Table C2
 < 2SLE
    
    sec.s
    
    
    2-5 sec.s
    
    
    5-10 sec.s
    
    
    10-20 sec.s
    
    
    20-30 sec.s
    
    
    over 30 sec.sMonthly Credit to
Registrar Community
    
    $
    375
    
    
    $
    750
    
    
    $
    1,500
    
    
    $
    3,500
    
    
    $
    4,000
    
    
    $
    7,500
 C2 Processing Example:
 2.3 C3 Credit Class
 Table C3
 SLE
    
    < 30 sec.s
    
    
    30-60 sec.s
    
    
    1-2 min.s
    
    
    2-10 min.s
    
    
    10-30 min.s
    
    
    over 30 min.sMonthly Credit
to Registrar Community
    
    $
    188
    
    
    $
    375
    
    
    $
    625
    
    
    $
    938
    
    
    $
    1,250
    
    
    $
    1,500




---



##### 



C3 Update Frequency Example:
 2.4 C4 Credit Class
 Table C4a
 SLE
    
    AnyMonthly Credit to
Registrar Community
    
    $
    500
 C4a Planned Outage Notification Example:
 Table C4b
 < 1
    
    
    1-2SLE
    
    hour
    
    
    hours
    
    
    2-4 hours
    
    
    4-6 hours
    
    
    6-10 hours
    
    
    over 10 hoursMonthly Credit to
Registrar Community
    
    $
    300
    
    
    $
    750
    
    
    $
    1,200
    
    
    $
    2,500
    
    
    $
    3,500
    
    
    $
    4,000
 C4b Planned Outage Example:
 3. Receipt of Credits.




---



##### 



4. Obligations.
        5. Miscellaneous.




---



##### 



(ICANN LOGO)
    
    .BIZ Agreement Appendix 11
..biz Registration Restrictions(8 December 2006)
 Restrictions




---



##### 



Violations
     Enforcement
     Registration Requirements
          Reservation