Letter Agreement between Keystone Automotive Operations, Inc. and FTI Palladium



 Exhibit 10.1 
  

			
	

	  	FTI Consulting
		  	 2001 Ross Avenue
 Suite 400
 Dallas, TX 75201
 +1.214.397.1600 telephone
 +1.214.397.1790 facsimile
 www.fticonsulting.com


 June 6, 2008 
 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 44 Tunkhannock Avenue 
 Exeter, PA 18643 
 Dear Mr. Orzetti 
  

	1.	Introduction 

 This letter confirms the engagement
of FTI Palladium Partners, a division of FTI Consulting, Inc. and its wholly owned subsidiaries (collectively referred as “FTI”) by Keystone Automotive Operations, Inc. (“Keystone” or the “Company”) to provide certain
employees to the Company to assist it with the services described below (the “Engagement”). This letter of engagement and the related supporting schedules constitute the engagement contract (the “Engagement Contract”) pursuant to
which the Services will be provided. 
  

	2.	Scope of Services 

 To the extent requested by you,
FTI will provide the following individuals to work with you and your team in connection with the services (the “Services”) outlined below: 
  

	 	•	 	 Provide the services Of Stuart Gleichenhaus (“Gleichenhaus”) to serve as the interim chief financial officer (the “CFO”) of the Company,
reporting directly to the President and Chief Executive Officer. In the capacity of interim CFO, Gleichenhaus will enjoy the same full and free access to the Board of Directors and its Committees as other members of the senior management as
specified in the Corporate Governance Guidelines of the Board of Directors and, to the extent determined by the Board of Directors from time to time, will be granted the right to attend and participate (but not vote) in the meetings of the
Company’s Board of Directors, or its Committees, as an observer (it being understood that the Board of Directors of the Company may from time to time meet in “executive session” or otherwise ask that certain or all non-directors not
attend such meeting or a portion thereof) (such role referred to as “Board Observer”); 


  

	 	•	 	 To the extent determined by mutual agreement of you and Gleichenhaus, provide the services of other temporary employees (the “Temporary Employees”) to
support Gleichenhaus in his role as CFO and in the accomplishment of the following specific aspects of the Services in coordination with the Company’s senior management and assigned permanent employees: 


  

	 	a.	Work with management in the preparation of financial reports; 









 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  


	 	b.	Work with management to further identify and implement both short-term and long-term process improvement and control initiatives within the finance organization;


  

	 	c.	Assist in the communication and/or negotiation with outside constituents including banks, bondholders, analysts, and regulatory bodies; 

  

	 	d.	Assist with the day-to-day and month-end functions of the finance and accounting organization; 

  

	 	e.	Assist in the preparation of financial analysis and planning functions including operating and financial budgets for future periods; 

  

	 	f.	Analyze sales and margin productivity by SKU to determine return on investment in inventory including potential opportunities for margin improvement; 

  

	 	g.	Analyze supply chain effectiveness including fixed and variable warehouse costs and delivery to customer economics to identify potential cost reductions and service level
improvements; 

  

	 	h.	Analyze corporate and operations overhead functions and associated costs to identify potential cost reductions; 

  

	 	i.	Create tools to measure and monitor improvements; 

  

	 	j.	Assist management, if required, in the development of and implementation of cash management and working capital strategies, tactics and processes; 

  

	 	k.	Assist management, if required, with the development of a business plan, and such other related forecasts to be utilized by the Company for other corporate purposes; and


  

	 	l.	Provide such other similar services as may be requested by the Board of Directors or President and Chief Executive Officer. 

 We will keep you informed as to our staffing and will not add additional Temporary Employees to the assignment without first obtaining your consent that
such additional resources are required and do not duplicate the activities of other employees or professionals. Moreover, we will attempt to utilize Company personnel to fulfill such roles and will take such steps as may be necessary to avoid
duplication with the Company’s other professionals. Furthermore, we will obtain your consent as to the areas of responsibility being filled by all Temporary Employees and will adjust the staffing level upwards or downwards as you direct.

 In addition to these specific services, we understand that at your request and to the extent appropriate, such Temporary Employees may be
asked to participate in meetings and discussions with the Company, its lenders, other constituencies and their respective professionals. 








 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  

 The Services of the Temporary Employees may be performed by FTI or by any subsidiary of FTI, as FTI
shall determine in consultation with the Company. FTI may also provide, with the prior approval of the Company, non-officer Services through agents or independent contractors. References herein to FTI and its employees shall be deemed to apply also,
unless the context shall otherwise indicate, to employees of each such subsidiary and to any such agents or independent contractors and their employees. Prior to providing services hereunder, each Temporary Employee, FTI subsidiary, agent,
independent contractor and employee thereof shall execute a Confidentiality Agreement similar to the confidentiality agreement customarily required of Company employees. Additionally, each Temporary Employee and FTI or FTI Subsidiary employee,
agent, or independent contractor assigned to the Services for the Company shall also agree to abide by the terms and conditions of all policies and procedures of the Company, including without limitation the Company’s Business Conduct Policy,
Corporate Governance Guidelines, Code of Ethics and Whistleblower Policy. 
  

	3.	No Assurance on Financial Data 

 Because of the time
and scope limitations implicit in this Engagement, the depth of our analyses and verification of the data is significantly limited. We understand that our Temporary Employees are not being requested to perform an audit or to apply generally accepted
auditing standards or procedures. We further understand that all of our professionals are entitled, except in the event that it is unreasonable to do so, to rely on the accuracy and validity of the data disclosed to us or supplied to us by the
Company’s officers, directors, employees and agents. We will not be under any obligation to update data submitted to us or extend our activities beyond the scope set forth herein, unless we agree to do so upon your specific request. Further,
due to the factors referenced in this paragraph, any periodic oral and/or written reports provided by us will not provide assurances concerning the integrity of the information used in our analyses and on which our findings and advice to you may be
based. 
  

	4.	Privileged and Confidential Information and Work Product 

 The Company acknowledges that all advice (written or oral) given by the Temporary Employees to the Company in connection with the Engagement is intended solely for the benefit and use of the Company (limited to the Board of Directors and
management) and we understand that the Company has agreed to treat any advice received from us, whether orally or in writing, confidential and, except as provided in this Engagement Contract, will not publish, distribute or disclose in any manner
any advice developed by or received from us without our prior written approval (except to the Company’s respective officers, directors, employees, attorneys, advisors lenders, or prospective lenders and persons who have a need to know such
information in order to perform services under this Engagement Contract). Such approval shall not be unreasonably withheld. Our approval is not needed if (a) the advice sought is required to be disclosed by law or the rules of the NASDAQ Market
or any stock exchange upon which the Company’s stock is listed or by an order binding on the Company or us, issued by a court having competent jurisdiction over the Company or us, as applicable (unless such order specifies that the advice to be
disclosed is to be 









 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  

 
placed under seal) provided however that the Company shall provide FTI with prompt written notice of such requirement, (b) such information is otherwise
publicly available, (c) the disclosure is of information in the possession of the Company prior to this Engagement or is independently developed by the Company, or (d) the disclosure is of information acquired from a third party who, to the
Company’s knowledge owes no obligation of confidence with respect to such information. 
  

	5.	Fees 

 Our agreed upon compensation for the Services
to be rendered pursuant to this letter agreement is set forth on Schedule I. We will also be reimbursed for customary and reasonable out-of-pocket expenses including, but not limited to, travel, lodging, costs of reproduction, reasonable
out-of-pocket counsel fees and other direct expenses. 
 We will require a retainer (the “Retainer”) of $125,000, due upon the
execution of this Engagement Contract. We will further submit to the Company monthly invoices (or more frequently at FTI’s discretion) for services rendered and expenses incurred by additional temporary employees, which are due within 15
business days of receipt. Upon the conclusion of this engagement, the Retainer either will be returned to the Company upon payment in full of all of our outstanding invoices or, in our sole discretion, applied to any outstanding invoice. 

It is understood that if employees of FTI are required to testify at any administrative or judicial proceeding relating to this matter (whether during
the term of this letter agreement or after termination), FTI will be compensated by the Company at the regular hourly rates for each such employee, in effect at the time, (except that during the term of this letter agreement any compensation for
such activities by Temporary Employee assigned full time to the Company shall be subsumed by the monthly compensation rate being invoiced to the Company) and reimbursed for reasonable out-of-pocket expenses (including counsel fees). 
 The Company agrees to promptly notify FTI if it extends (or solicits the possible interest in receiving) an offer of employment to a principal or employee
of FTI involved in this Engagement prior to the date of the final invoice rendered by FTI with respect to this Engagement and agrees that it will pay FTI a cash fee, upon hiring, equal to 150% of the aggregate first year’s annualized
compensation, including any guaranteed or target bonus, to be paid to FTI’ s former principal or employee. 
  

	6.	Conflicts of Interest 

 Based on the list of
interested parties (the “Potentially Interested Parties”) provided by you, we have undertaken a limited review of our records to determine FTI’s professional relationships with the Company and its significant parties-in-interest. From
the results of such review, we are not aware of any conflicts of interest or relationships that would preclude us from performing the above Services for you. To the extent other employees of FTI may have undertaken any advisory assignments in the
past for parties-in-interest to the Company, such FTI employees and any information in their possession will be kept separated by an ethical wall from any FTI employees engaged hereunder. 








 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  

 As you know, however, we are a large consulting firm with numerous offices throughout the United
States. We are regularly engaged by new clients, which may include one or more of the Potentially Interested Parties. We will not accept an engagement that directly conflicts with this Engagement without your prior written consent. 
  

	7.	Limitation of Liability 

 The Company agrees to
indemnify, hold harmless and defend FTI against any and all losses, claims, damages, liabilities, penalties, judgments, awards, amounts paid in settlement, reasonable out-of-pocket costs, fees, expenses and disbursements including, without
limitation, the reasonable out-of-pocket costs, fees, expenses and disbursements, as and when incurred, of investigating, preparing or defending any action, suit, proceeding or investigation (whether or not in connection with proceedings or
litigation in which FTI is a party), directly or indirectly caused by, relating to, based upon, arising out of or in connection with the engagement of FTI by the Company or any services rendered pursuant to such engagement; provided that the Company
will not be responsible for payment of indemnification amounts hereunder (and any indemnified person shall reimburse the Company for indemnification amounts already paid) that are determined by a final judgment of a court of competent jurisdiction
to have resulted from an indemnified person’s bad faith, self dealing, gross negligence or willful misconduct. These indemnification provisions extend to the officers, directors, principals, members, managers, stockholders, employees,
representatives, agents and counsel of FTI and shall survive the termination or expiration of the engagement. The contract rights to indemnification conferred in this paragraph shall not be exclusive of any other right that any indemnified person
may have or hereafter acquire under any statute, agreement, order of a bankruptcy court or pursuant to any directors and officers liability insurance policy (including any such policy identified in Schedule I). The Company shall also reimburse any
indemnified person for all reasonable out-of-pocket expenses incurred in connection with enforcing such indemnified person’s rights under this letter agreement. 
 In addition to the above indemnification, FTI personnel serving as employees of the Company will be entitled to the benefit of the most favorable indemnities provided by the Company to its officers and directors,
whether under the Company’s by-laws, certificate of incorporation, by contract or otherwise. 
 The Company agrees that it will
specifically include and cover Gleichenhaus (and any other employee of FTI who, at the request of the Board of Directors of the Company, FTI agrees will serve as an officer of the Company) under the Company’s policies for directors’ and
officers’ insurance. If such coverage is not provided by the Company, then FTI shall have the right to terminate this letter agreement upon notice to the Company. The provisions of this section 7 are in the nature of contractual obligations and
no change in applicable law or the Company’s charter, by-laws or other organizational documents or policies shall affect any of Gleichenhaus’s rights hereunder. The obligations of the parties as reflected herein shall survive the
termination of the Engagement. 








 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  

 The parties intend that an independent contractor relationship will be created by this letter
agreement. As an independent contractor, FTI will have complete and exclusive charge of the management and operation of its business, including hiring and paying the wages and other compensation of all its employees and agents, and paying all bills,
expenses and other charges incurred or payable with respect to the operation of its business. None of FTI’ s employees serving as a Temporary Employee, including Gleichenhaus in his capacity as CFO of the Company, will be entitled to receive
from the Company any salary, bonus, compensation, vacation pay, sick leave, retirement, pension or social security benefits, workers compensation, disability, unemployment insurance benefits or any other Company employee benefits. FTI will be
responsible for all employment, withholding, income and other taxes incurred in connection with the operation and conduct of its business (including those related to Gleichenhaus and the Temporary Employees). 
  

	8.	Waiver of Jury Trial/Dispute Resolution 

 The
Company agrees that neither it nor any of its assignees or successors shall (a) seek a jury trial in any lawsuit, proceeding, counterclaim or any other action based upon or arising out of or in connection with the engagement of FTI by the
Company or any services rendered pursuant to such engagement or (b) seek to consolidate any such action with any other action in which a jury trial cannot be or has not been waived. The provisions of this paragraph have been fully discussed by
the Company and FTI and shall be subject to no exceptions. 
  

	9.	Term of Engagement 

 This letter agreement shall be
effective as of the date hereof and shall continue in effect until termination or completion of our engagement hereunder. Either you or we may terminate this letter agreement and our engagement at any time upon the giving of at least five
(5) business days prior written notice to the other party or immediately by either party for Cause or upon a material breach of this Agreement by the other party. Termination shall not affect our right to receive payment for services performed,
reimbursement for reasonable out-of-pocket expenses properly incurred (in accordance with the terms of this letter agreement), except in the event of a termination by the Company for Cause or due to a material breach by FTI of this Agreement, or the
Company’s obligations under section 7 herein. In the event of termination, other than by the Company for Cause or material breach by FTI, prior to the end of a calendar month, you agree to pay us a pro rata portion of any set monthly
compensation based upon the number of days elapsed in the month up to the effective time of termination. 
 For purposes of this Engagement
Contract, “Cause” shall mean if (i) any of the officers or directors of the Company or the officers, directors, principals or other management level employees of FTI is convicted of, admits guilt in a written document filed with a
court of competent jurisdiction to, or enters a plea of nolo contendere to, an allegation of fraud, embezzlement, 









 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  

 
misappropriation or any felony, (ii) any of the officers of the Company willfully disobeys a lawful direction of the Board of Directors; or (iii) a
material breach of any of FTI’s or the Company’s material obligations under this Engagement Contract which is not cured within thirty (30) days of the written notice to breaching party describing in reasonable detail the nature of the
alleged breach. 
 If any provision of this Engagement Contract shall be invalid or unenforceable, in whole or in part, then such provision
shall be deemed to be modified or restricted to the extent and in the manner necessary to render the same valid and enforceable, or shall be deemed excluded from this letter agreement, as the case may require, and this letter agreement shall be
construed and enforced to the maximum extent permitted by law as if such provision had been originally incorporated herein as so modified or as if such provision had not been originally incorporated herein, as applicable. 
 This Engagement Contract and each related confidentiality agreement constitute the entire understanding between the parties with respect to the subject
matter and supercede all prior written and oral proposals, understandings, agreements and/or representations, all of which are merged herein. Any amendment or modification of this letter agreement shall be in writing and executed by each of the
parties hereto. 
  

	10.	Governing Law and Jurisdiction 

 This Engagement
Agreement shall be governed by and construed and enforced in accordance with the laws of the State of New York. The Courts of New York shall have exclusive jurisdiction in relation of any claim, dispute or difference concerning the Engagement
Agreement and any matter arising from it. The parties hereto irrevocably waive any right they may have to object to any action being brought in these Courts, to claim that the action has been brought to an inconvenient forum or to claim that those
Courts do not have jurisdiction. 
  

	11.	Notice 

 All notices required or permitted to be
delivered under this Engagement Contract shall be sent, if to us, to the address set forth above, to the attention of Eric Miller, and if to you, to the address for you set forth above, to the attention of your General Counsel, or to such other name
or address as may be given in writing to the other party. All notices under the Engagement Contract shall be sufficient if delivered by facsimile or overnight mail. Any notice shall be deemed to be given only upon actual receipt. 
  

	12.	Continuation of Terms 

 The terms of the Engagement
Contract that by their context are intended to be performed after termination or expiration of this Engagement Contract, including but not limited to, section 4 and section 7, are intended to survive such termination or expiration and shall continue
to bind all parties. 








 Mr. Edward H. Orzetti 
 Keystone Automotive Operations, Inc. 
 June 6, 2008 
  


	13.	Citation of Engagement 

 Notwithstanding anything to
the contrary contained herein, after the engagement of FTI becomes a matter of public record, we shall have the right to disclose our retention by the Company or the successful completion of its services hereunder in marketing or promotional
materials placed by FTI, at its own expense, in financial and other newspapers or otherwise. 
 We look forward to working with you on this
matter. Please sign and return a copy of this letter signifying your agreement with the terms and provisions herein. If you have any questions, please contact Stuart Gleichenhaus at (214) 397-1612 or Bob Duffy at (617) 897-1501 

 

			
	Very truly yours,
	
	FTI Palladium Partners
		
	By:	 	/s/ Stuart Gleichenhaus
		 	Stuart Gleichenhaus
		 	Senior Managing Director
		
	Date:	 	7/2/08

  

			
	Agreed by:	 	Keystone Automotive Operations, Inc.

  

			
	By:	 	/s/ Edward H. Orzetti
		 	Edward H. Orzetti
		 	President and Chief Executive Officer
		
	Date:	 	7/2/08








 SCHEDULE I 
 Compensation Requirements 
 FTI will be paid a monthly fee in the amount of $110,000 on the first business day
of each month for the full-time engagement of Stuart Gleichenhaus in the performance of the Services. Fees in connection with this Engagement for the additional Temporary Employees will be based upon the time spent in providing the Services,
multiplied by our standard hourly rates summarized as follows. It is anticipated that the monthly fee for Gleichenhaus plus one additional Temporary Employee would be $175,000. Any further Temporary Employees would be as shown below. 
  

				
	 	  	Per Hour
	 Senior Managing Director
	  	$	610 - $715
	 Director / Managing Director
	  	$	435 - $620
	 Consultants / Senior Consultants
	  	$	225 - $425
	 Administrative
	  	$	95 - $175

 As deemed appropriate and necessary and in accordance with the Engagement Contract, in addition to the Temporary
Employees, experts or individuals from FTI’ s specialty service areas, including but not limited to tax and/or insurance consulting, may be called upon to perform specific advising from time to time. Fees for these individuals will be based
upon their time reasonably spent in providing those specialty services, multiplied by their hourly rates. 
 Hourly rates are subject to periodic adjustment.
We will notify you of any such changes to our rates. Note that we do not provide any assurance regarding the outcome of our work and our fees will not be contingent on the results of such work. In addition to the fees outlined above, FTI will bill
for reasonable expenses relative to the Engagement Contract which may include airfare, meals and hotel accommodations, telephone, industry research relative to the Engagement Contract, counsel fees, duplicating and printing, etc.