Exhibit 10.3.1
 
 AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 contract id codePage
1 of 1 2. AMENDMENT/MODIFICATION NO.I3. EFFECTIVE DATE U. REQUISITION/PURCHASE
REQ. NO. 5. PROJECT NO. (If applicable)
0009 01/04/2010
6. ISSUED BY CODE 00001 7. ADMINISTERED BY (If other than Item 6)
CODE!
No Invoice
Information 445
12th St., SW,
Washington, DC
20554
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) 9A-
AMENDMENT OF SOLICITATION NO.
Neustar, Inc. 9B. DATED (SEE ITEM 11)
46000 Center Oak Plaza _
Sterling, VA 20166 (X) 10A MODIFICATION OF CONTRACT/ORDER
NO. CON07000005
(X) 10B. DATED (SEE ITEM 13)
COPE * I FACILITY COPE
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
I            The above numbered solicitation is amended as set forth in Item 14. The hour and
date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the
solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By
acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) By separate letter or telegram which includes a reference to the
solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE
PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer
already submitted, such change may be made by telegram or letter, provided each telegram or
letter makes reference to the solicitation and this amendment, and is received prior to the
opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
No Funding Information
13. THIS ITEM ONLY APPLIES TO
MODIFICATION OF CONTRACTS/ORDERS. IT
MODIFIES THE CONTRACT/ORDER NO. AS
DESCRIBED IN ITEM 14.
CHECK ONE A THS CHANGE ORDER IS
ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14
ARE MADE IN
THE CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
(such as
changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE
AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of
modification and authority)
LJ            FAR 1.6
Authority of the Contracting
Officer
E. IMPORTANT: Contractor            X is not, [ is required to sign this
document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including
solicitation/contract subject matter where feasible.)The purpose of this modification is to
accept and incorporate Change Order Proposal (COP) Numbers 9 and 10.
COP #9 serves to address changes to the Thousand-Block Pooling Administration Guidelines for
breaking up the dedicated customer code into blocks when service provide submits a Part 4 for a
dedicated customer. COP # 9 is accepted as submitted at a price of $4,441.00.
COP # 10 serves to address enhancements to the Pooling Administration System (PAS) to allow the
SP/SPC users to submit a single modification request for multiple blocks from one code and to
allow users to submit a single block transfer request for multiple blocks from one code. COP #10
is accepted as submitted at a price of $16,0004.00. Copies of the two (2) COPs are attached.
Funding will be via NANP and will paid by FCC Billing & Collection Agent, Welch, LLP.
All other terms and conditio
ns remain the same.
Except as provided herein, all terms and conditions of the document referenced in Item 9A
or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNERfType or print) 16A>NAMEAND TITLE OF CONTACTING
OFFICER (Type or print)
XJoyceTerrv-Butler / A
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED »i6B. UnitoLSratWs ofAmeric/ J?(/7 16C
DATE SIGNED
(Signature of person authorized to sign)/
(Signature ofContracting Offhe)o 01/04/2010
PREWot?S0EDITO8N070 ISTANDARD FORM 30 (REV. 10-83)
UNUSABLE Prescribed by GSA FAR (48 CFR)
53 243




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##### 



National Pooling Administration
 Contract #CON07000005
 Change Order Proposal #9
 
  Neustar, Inc.
    
    46000 Center Oak PlazaSterling VA, 20166




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##### 



Natl PAS  CO#9  Updates to the Dedicated Code section of the TBPAG and COCAG
    
    August 7, 2009
 Table of Contents
 1
    
    Introduction
    
    
    32
    
    Issue Statement
    
    
    43
    
    Industry Numbering Committee (INC) Resolution
    
    
    54
    
    The Proposed Solution
    
    
    65
    
    Assumptions and Risks
    
    
    76
    
    Cost
    
    
    77
    
    Conclusion
    
    
    7
 © Neustar, Inc. 2009
    
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##### 



Natl PAS  CO#9  Updates to the Dedicated Code section of the TBPAG and COCAG
    
    August 7, 2009
 1 Introduction
 1.1 Purpose and Scope
 1 Contract for Pooling
Administration Services for the Federal Communications Commission,
 2.5.4 Modifications of Guidelines
   
    
    Provide, in real time, technical guidance to ensure processes and
procedures are effective in meeting the goals of the change.
    
    Provide issues and contributions, and be prepared to discuss at INC
meetings how the proposed change promotes numbering policy and/or benefits the
NANP and how the change will affect the PAs duties, obligations and
accountability.
    
    Assess and share in real time (i.e., during discussion) the cost
implications and administrative impact of the change upon the PAs duties and
responsibilities in sufficient detail as needed by the INC.
   
    
    Notify all interested parties when guidelines have changed.
    
    Interpret guideline changes and impact upon processes.
    
    Identify implementation date or effective date.
    
    Provide notification of new forms or tools that may be required.
    
    Identify a Single Point of Contact (SPOC) within the PA to answer questions.
  
 1
    
    FCC Contract Number CON07000005 © Neustar, Inc. 2009
    
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##### 



Natl PAS  CO#9  Updates to the Dedicated Code section of the TBPAG and COCAG
    
    August 7, 2009
  2 Issue Statement
   INC Issue Statement:
   1.
    
    A CO Code Part 4 should be on file prior to the SP
returning any of the thousands-block from the NXX code.2.
    
    PSTN confirmation is currently not required on an NXX code
assigned for a dedicated customer3.
    
    If the NXX code was previously designated as non-pooled in
BIRRDS, the NXX code status must be updated to pooled, and the SP must
build the NXD-X records in BIRRDS for any thousands-blocks retained by
the SP.
 © Neustar, Inc. 2009
    
    - 4 -




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##### 



Natl PAS  CO#9  Updates to the Dedicated Code section of the TBPAG and COCAG
    
    August 7, 2009
 3 Industry Numbering Committee (INC) Resolution
 Updates to the Dedicated Code section of the
TBPAG and COCAG
 Resolution from INC:
 Thousands-Block Pooling Administration Guidelines Central Office Code Administration Guidelines
 TBPAG:
 3.2
    
    A pooling SPs requirement for an entire NXX Code (i.e., 10,000 TNs) to satisfy the
numbering needs for a single customer shall be obtained from the PA (see Section 7.5.3). An
entire NXX code dedicated for a single customers use may be classified as a non-pooled code
at the discretion of the SP. The SP will be considered the CO Code Holder by selecting the
pool indicator of no in Section 1.5 of the CO Code Part 1.If this option is selected, but the SP did not follow the guideline direction for
requesting the pooling indicator be marked as non-pooled on the Part 1 form, the SP must
e-mail the PA and NANPA prior to the original Part 3 effective date in order for the NXX
code dedicated for a single customers use be classified as a non-pooled code. The SP is
reminded that a portability indicator may be required. Further, the SP is reminded that the
LERG effective date reflecting the NXX code as non-pooled may be different than the
original effective date.The NXX code dedicated for a single customers use will become a pooled code if and when
thousands=blocks from the NXX code are donated returned to the pool.
A CO Code Part 4 shall be on file prior to an SP returning any thousands-block
from an NXX code dedicated for a single customers use. The SP also shall include
in the remarks field of the Part 1A disconnect that the NXX code has been
activated in the PSTN, loaded in the NPAC, and all other LERG Assignee responsibilities
have been fulfilled. If the NXX code was marked as non-pooled in BIRRDS, the PA shall
change the NXX code to a pooled status and create the BCDs in BIRRDS for the
thousands-blocks still assigned to the SP. The SP then shall create the NXD-X records
in BIRRDS for its assigned thousands-blocks.
 COCAG:
 3.1
    
    CO codes (NXXs) are assigned to entities for use at a Switching Entity or Point of
Interconnection they own or control. Where thousands-block number pooling has been
implemented, an entity assigned a CO Code is designated as the LERG Assignee. An entire
NXX code dedicated for a single customers use may be classified as a non-pooled code at
the discretion of the SP. The SP will be considered the CO Code Holder by selecting the
pool indicator of no in Section 1.5 of the CO Code Part 1.If this option is selected, but the SP did not follow the guideline direction for
requesting the pooling indicator be marked as non-pooled on the Part 1 form, the SP must
e-mail the PA and NANPA prior to the original Part 3 effective date in order for the NXX
code dedicated for a
 © Neustar, Inc. 2009
    
    - 5 -




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##### 



Natl PAS  CO#9  Updates to the Dedicated Code section of the TBPAG and COCAG
    
    August 7, 2009
 single customers use be classified as a non-pooled code. The SP is reminded that a
portability indicator may be required. Further, the SP is reminded that the LERG effective
date reflecting the NXX code as non-pooled may be different than the original effective
date.The NXX code dedicated for a single customers use will become a pooled code if and when
thousands-blocks from the NXX code are donated returned to the pool. A CO Code
Part 4 shall be on file prior to an SP returning any thousands-block from an NXX code
dedicated for a single customers use. The SP also shall include in the remarks field of
the Part 1A disconnect that the NXX code has been activated in the PSTN, loaded in
the NPAC, and all other LERG Assignee responsibilities have been fulfilled. If the NXX code
was marked as non-pooled in BIRRDS. the PA shall change the NXX code to a pooled
status and create the BCDs in BIRRDS for the thousands-blocks still assigned to the
SP. The SP then shall create the NXD-X records in BIRRDS for its assigned
thousands-blocks.Central office codes (NXX), as part of NANP telephone numbers, are to be assigned only to
identify initial destination addresses in the public switched telephone network (PSTN),
not addresses within private networks.
 4 The Proposed Solution
  Pooling Administration System Updates:
    Operational Changes:
 Remarks
 © Neustar, Inc. 2009
    
    - 6 -




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##### 



Natl PAS  C0#9  Updates to the Dedicated Code section of the TBPAG and COCAG
    
    August 7, 2009
  5 Assumptions and Risks
   6 Cost
   7 Conclusion
  © Neustar, Inc. 2009
    
    - 7 -




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##### 



National Pooling Administration
 Contract #CON07000005
 Change Order Proposal #10
   Neustar, Inc.
    
    46000 Center Oak PlazaSterling VA, 20166




---



##### 



Natl PAS  Change Order #10  User Enhancements to PAS
    
    September 3, 2009
 Table of Contents
 1
    
    Introduction
    
    
    32
    
    Users Proposed Enhancements
    
    
    33
    
    The Proposed Solution
    
    
    34
    
    Assumptions and Risks
    
    
    45
    
    Cost
    
    
    46
    
    Conclusion
    
    
    4
 © Neustar, Inc. 2009
    
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##### 



Natl PAS  Change Order #10  User Enhancements to PAS
    
    September 3, 2009
 1 Introduction
 1.1 Purpose and Scope
 1 Contract for Pooling
Administration Services for the Federal Communications Commission,
 2 Users Proposed Enhancements
  1.
    
    Modify PAS to allow the SP/SPC users to submit a single modification
request for multiple blocks from one code.2.
    
    Modify PAS to allow for the SP/SPC users to submit a single block
transfer request (inter OCN) for multiple blocks from one code.
 3 The Proposed Solution
   cannot
 
 1
    
    FCC Contract Number CON07000005 © Neustar, Inc. 2009
    
    - 3 -




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##### 



Natl PAS  Change Order #10  User Enhancements to PAS
    
    September 3, 2009
   4 Assumptions and Risks
   5 Cost
   6 Conclusion
  © Neustar, Inc. 2009
    
    - 4 -




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##### 



AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 contract id codePage
1 of 1 2. AMENDMENT/MODIFICATION NO.I3. EFFECTIVE DATE U. REQUISITION/PURCHASE
REQ. NO. 5. PROJECT NO. (If applicable)
0009 01/04/2010
6. ISSUED BY CODE 00001 7. ADMINISTERED BY (If other than Item 6)
CODE!
No Invoice
Information 445
12th St., SW,
Washington, DC
20554
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) 9A-
AMENDMENT OF SOLICITATION NO.
Neustar, Inc. 9B. DATED (SEE ITEM 11)
46000 Center Oak Plaza _
Sterling, VA 20166 (X) 10A MODIFICATION OF CONTRACT/ORDER
NO. CON07000005
(X) 10B. DATED (SEE ITEM 13)
COPE * I FACILITY COPE
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
I            The above numbered solicitation is amended as set forth in Item 14. The hour and
date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the
solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By
acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) By separate letter or telegram which includes a reference to the
solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE
PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer
already submitted, such change may be made by telegram or letter, provided each telegram or
letter makes reference to the solicitation and this amendment, and is received prior to the
opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
No Funding Information
13. THIS ITEM ONLY APPLIES TO
MODIFICATION OF CONTRACTS/ORDERS. IT
MODIFIES THE CONTRACT/ORDER NO. AS
DESCRIBED IN ITEM 14.
CHECK ONE A THS CHANGE ORDER IS
ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14
ARE MADE IN
THE CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
(such as
changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE
AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of
modification and authority)
LJ            FAR 1.6
Authority of the Contracting
Officer
E. IMPORTANT: Contractor            X is not, [ is required to sign this
document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including
solicitation/contract subject matter where feasible.)The purpose of this modification is to
accept and incorporate Change Order Proposal (COP) Numbers 9 and 10.
COP #9 serves to address changes to the Thousand-Block Pooling Administration Guidelines for
breaking up the dedicated customer code into blocks when service provide submits a Part 4 for a
dedicated customer. COP # 9 is accepted as submitted at a price of $4,441.00.
COP # 10 serves to address enhancements to the Pooling Administration System (PAS) to allow the
SP/SPC users to submit a single modification request for multiple blocks from one code and to
allow users to submit a single block transfer request for multiple blocks from one code. COP #10
is accepted as submitted at a price of $16,0004.00. Copies of the two (2) COPs are attached.
Funding will be via NANP and will paid by FCC Billing & Collection Agent, Welch, LLP.
All other terms and conditio
ns remain the same.
Except as provided herein, all terms and conditions of the document referenced in Item 9A
or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNERfType or print) 16A>NAMEAND TITLE OF CONTACTING
OFFICER (Type or print)
XJoyceTerrv-Butler / A
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED »i6B. UnitoLSratWs ofAmeric/ J?(/7 16C
DATE SIGNED
(Signature of person authorized to sign)/
(Signature ofContracting Offhe)o 01/04/2010
PREWot?S0EDITO8N070 ISTANDARD FORM 30 (REV. 10-83)
UNUSABLE Prescribed by GSA FAR (48 CFR)
53 243




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##### 



National Pooling Administration
 Contract #CON07000005
 Change Order Proposal #11 (revised)
   Neustar, Inc.
    
    46000 Center Oak Plaza
Sterling VA, 20166




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##### 



Natl PAS  Change Order #11  NOWG and Regulator Enhancements to PAS
    
    January 27, 2010
 Table of Contents
 1
    
    Introduction
    
    
    32
    
    Users Proposed Enhancements
    
    
    33
    
    The Proposed Solution
    
    
    44
    
    Assumptions and Risks
    
    
    55
    
    Cost
    
    
    56
    
    Conclusion
    
    
    5
 © Neustar, Inc. 2010
    
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##### 



Natl
PAS  Change Order #11  NOWG and Regulator Enhancements to PAS
    
    January 27, 2010
 1 Introduction
 1.1 Purpose and Scope
 1 Contract for Pooling
Administration Services for the Federal Communications Commission,
 2 Users Proposed Enhancements
  1.
    
    Allow a service provider to modify and re-submit an application that was previously
denied. This would eliminate the necessity of the service provider re-keying in all of
the information that was previously provided on the denied application.2.
    
    Indicate on the List of Overdue Part 4sReport to the regulators that a block has a
pending disconnect with the PA.
  3.
    
    Provide the service provider contact information on the Overdue Part 4sReport to
the
regulators. Today a discrete report is generated and sent separate from the Overdue Part
4sReport.
  4.
    
    Allow a service provider to have the option to designate one or more specific
point(s) of contact for the List of Overdue Part 4Report.
 
 1
    
    FCC Contract Number CON07000005 © Neustar, Inc. 2010
    
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##### 



Natl PAS  Change Order #11  NOWG and Regulator Enhancements to PAS
    
    January 27, 2010
 3 The Proposed Solution
  1.
    
    To implement the first NOWG-requested enhancement, we will add a new copy feature
for new block requests and new code requests (both initial and growth) that will give
service provider and service provider consultant users the ability to copy the forms from
a previous request into a new request, then modify as needed and submit the updated new
(and separate) request. This feature will save time and keystrokes in completion of
requests, particularly requests that may have been denied and are being resubmitted with
the same information. The same validations that exist in PAS today will continue to apply
with this new feature since this will be considered a new application.2.
    
    To implement the second NOWG-requested enhancement, we will update the List of
Overdue Part 4sreport that is available in PAS to the regulatory users, and is also
generated and sent to regulators by the Reclamation Coordinator on a monthly basis. A new
column called Pending Disconnect,along with a legend will be added to the report to
identify instances where the SP has submitted a request for a block disconnect that has
not yet been approved, denied, or withdrawn by the PA at the time the report is
generated. This will allow the regulators to see that a disconnect for the block in
question is already in queue in PAS.3.
    
    To implement the regulator-requested enhancement, we will add three additional
columns to the List of Overdue Part 4sreport: SP Contact, SP Contact Email,and SP
Contact Phone.This will make the contact information readily available to the regulators
for use in contacting service providers.4.
    
    To implement the third NOWG-requested enhancement, a new field will be added to the
new user registration and user profile for the SP users only, providing those users with
the option of adding up to two designated point(s) of contact for purposes of
reclamation. The designated point of contact that is entered must be a valid and active
PAS user. If there are designated point(s) of contact listed, these will be the only
contact information provided on the report. If the point of contacts user ID is inactive
or no point of contact is provided, then the contact information will be pulled from the
user who requested the block, or the user who last modified the block. If that user is no
longer an active user in PAS, then the system will provide contact information for all
users that are active in PAS who have the same OCN provided in their profiles that is
assigned to the block.The contact information for service provider consultant (SPC)users will be pulled from
the user who requested the block, or the user who last modified the block. If that user
is no longer an active user in PAS, then the system will provide contact information for
all
 © Neustar, Inc. 2010
    
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##### 



Natl PAS  Change Order #11  NOWG and Regulator Enhancements to PAS
    
    January 27, 2010
 users that are active in PAS who have the same OCN provided in their profiles that is
assigned to the block.
 4 Assumptions and Risks
   5 Cost
   6 Conclusion
  © Neustar, Inc. 2010
    
    - 5 -




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##### 



National Pooling Administration
 Contract #CON07000005
 Change Order Proposal #12
   
 Neustar, Inc.
    
    46000 Center Oak PlazaSterling VA, 20166




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Natl PAS  Change Order #12  Changes to Trouble Ticket Reporting
    
    January 7, 2010
 
 Table of Contents
 1
    
    Introduction
    
    
    32
    
    Proposed Enhancements
    
    
    33
    
    The Proposed Solution
    
    
    44
    
    Assumptions and Risks
    
    
    55
    
    Cost
    
    
    56
    
    Conclusion
    
    
    5
 
 © Neustar, Inc. 2010
    
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##### 



Natl PAS  Change Order #12  Changes to Trouble Ticket Reporting
    
    January 7, 2010
 
 1 Introduction
 1.1 Purpose and Scope
 1 Contract for Pooling
Administration Services for the Federal Communications Commission,
 2 Proposed Enhancements
 Trouble Tickets/Outages. http://www.nationalpooling.com
  2.22.4.1 Trouble Tickets/Outages
 
    
    Quantity Filed  Opened
    
    Quantity Resolved  Closed
 o
    
    Quantity Due to SP Deficiency/Misunderstanding
 
    
    Quantity Opened Due to PA Deficiency
 o
    
    Quantity Opened by SPs related to System Performanceo
    
    Quantity Under Corrective Action Older than 30 calendar days.o
    
    Quantity due to User problem with accessing information
 §
    
    Due to Website§
    
    Due to Pooling System§
    
    Due to Contractor ISP
 
    
    Total quantity of trouble tickets opened and closed for the month, with both the actual
open time for each ticket and the average open time for all tickets.
    
    Quantity of System Outages Notifications to all participants and regulatory agencies
 Quantity Due to SP Deficiency/Misunderstanding
 
 1
    
    FCC Contract Number CON07000005 
 © Neustar, Inc. 2010
    
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##### 



Natl PAS  Change Order #12  Changes to Trouble Ticket Reporting
    
    January 7, 2010
 
    
    
    We believe that the language Quantity Opened Due to PA Deficiencycontains a typographical
error, and that it was intended to read: Quantity Opened Due to PAS Deficiency.
    
    Pursuant to the contract, which includes the contractors proposal, the contractor opens
trouble tickets. Therefore, there are no trouble tickets opened by service providers, and that
metric is always reported as zero. We therefore suggest that that the language Quantity Opened
by SPs related to System Performanceshould also be deleted.
    
    We believe that the language Quantity due to User problem with accessing informationalso
either contains a misplacement of the word user,or does not reflect that the PA does not open
trouble tickets for a service providers problem, only for a problem that identifiable as a
pooling administration problem. We propose deleting it, because the number of trouble tickets
opened because a user cannot access information for any reason is covered in other bullets.
    
    Consistent with 3.11.3, we propose that the sub-bullets presently located under Quantity due
to User problem with accessing informationbe moved and expanded to include problems with the
website, facsimile, voice mail, or email.
 3 The Proposed Solution
  2.22.4.1 Trouble Tickets/Outages
 
    
    Quantity filed  Opened
 o
    
    Quantity opened due to PAS deficiencyo
    
    Quantity opened due to website deficiencyo
    
    Quantity opened due to facsimile deficiencyo
    
    Quantity opened due to voicemail deficiencyo
    
    Quantity opened due to email deficiencyo
    
    Quantity opened due to contractor ISP deficiency
 
    
    Quantity under corrective action older than 30 calendar days.
    
    Quantity resolved  Closed
 
 © Neustar, Inc. 2010
    
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##### 



Natl PAS  Change Order #12  Changes to Trouble Ticket Reporting
    
    January 7, 2010
 
 
    
    Total quantity of trouble tickets opened and closed for the month, with both the actual open
time for each ticket and the average open time for all tickets.
    
    Quantity of system outage notifications to all participants and regulatory agencies
 Trouble
Tickets/Outages,
 4 Assumptions and Risks
   5 Cost
  6 Conclusion
  
 © Neustar, Inc. 2010
    
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Natl PAS  Change Order #12  Changes to Trouble Ticket Reporting
    
    January 7, 2010
 
 Appendix A
 Existing language
    
    Proposed language    Quantity Filed  Opened
    
        Quantity filed  Opened    Quantity Resolved  Closed
o    Quantity Due to SP
Deficiency/Misunderstanding
    Quantity Opened Due to PA Deficiency
    
    o    Quantity opened due to PAS
deficiency
o    Quantity opened due to website
deficiencyo    Quantity Opened by SPs related
to System Performance
    
    o    Quantity opened due to facsimile
deficiencyo    Quantity Under Corrective
Action Older than 30 calendar days.
    
    o    Quantity opened due to voicemail
deficiencyo    Quantity due to User problem
with accessing information
    
    o    Quantity opened due to email
deficiency§    Due to Website
§    Due to Pooling System
    
    o    Quantity opened due to contractor
 ISP deficiency§    Due to Contractor ISP
    
        Quantity under corrective action older
than 30 calendar days    Total quantity of trouble tickets opened
and closed for the month, with both
the actual open time for each ticket
and the average open time for all
tickets.
    
        Quantity resolved  Closed
    Total quantity of trouble tickets opened
and closed for the month, with both the
actual open time for each ticket and the
average open time for all tickets.    Quantity of System Outages
Notifications to all participants and
regulatory agencies
    
        Quantity of system outage notifications
to all participants and regulatory
agencies
 
 © Neustar, Inc. 2010
    
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National Pooling Administration
 Contract #CON07000005
 Change Order Proposal #13
   
 Neustar, Inc.
    
    46000 Center Oak PlazaSterling VA, 20166




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Natl PAS  CO#13  Code Holder vs. LERG Assignee
    
    January 14, 2010
 
 Table of Contents
 1
    
    Introduction
    
    
    32
    
    Issue Statement
    
    
    43
    
    Industry Numbering Committee (INC) Resolution
    
    
    44
    
    The Proposed Solution
    
    
    65
    
    Assumptions and Risks
    
    
    66
    
    Cost
    
    
    67
    
    Conclusion
    
    
    7
 
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Natl PAS  CO#13  Code Holder vs. LERG Assignee
    
    January 14, 2010
 
 1 Introduction
 1.1 Purpose and Scope
 1 Contract for Pooling
Administration Services for the Federal Communications Commission,
 2.5.4 Modifications of Guidelines
   
    
    Provide, in real time, technical guidance to ensure processes and
procedures are effective in meeting the goals of the change.
    
    Provide issues and contributions, and be prepared to discuss at INC
meetings how the proposed change promotes numbering policy and/or benefits the
NANP and how the change will affect the PAs duties, obligations and
accountability.
    
    Assess and share in real time (i.e., during discussion) the cost
implications and administrative impact of the change upon the PAs duties and
responsibilities in sufficient detail as needed by the INC.
   
    
    Notify all interested parties when guidelines have changed.
    
    Interpret guideline changes and impact upon processes.
    
    Identify implementation date or effective date.
    
    Provide notification of new forms or tools that may be required.
    
    Identify a Single Point of Contact (SPOC) within the PA to answer questions.
  
 1
    
    FCC Contract Number CON07000005 
 © Neustar, Inc. 2010
    
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Natl PAS  CO#13  Code Holder vs. LERG Assignee
    
    January 14, 2010
 
  2 Issue Statement
 LERG Assignee Code Holder Code Holder, LERG Assignee. Thousands-Block Pooling Administration Guidelines
  INC Issue Statement:
  3 Industry Numbering Committee (INC) Resolution
 Code Holder vs. LERG Assignee
 Resolution from INC:
 pooled or non-pooled which -that is
assigned was allocated When an NXX code becomes pooled, the Code
Holder becomes the LERG Assignee. The responsibilities of an assignee for a pooled NXX are
defined in Section 4.2.1 of the Thousands Block Number (NXX-X) Pooling Administration Guidelines
(TBPAG) and for a non pooled NXX are defined in Section 6.3 of the Central Office Code (NXX)
Assignment Guidelines (COCAG). A given Code Holder is identified in the LERG Routing Guide as the
NPA-NXX-A (Assignee) OCN record holder.
  
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Natl PAS  CO#13  Code Holder vs. LERG Assignee
    
    January 14, 2010
 
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    (IMAGE)
    
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    H:\H Drive My
    
    H:\H Drive MyDocuments\ATIS INC
    
    Documents\ATIS INC
    
    Documents\ATIS INC
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    (IMAGE)H:\H Drive My
    
    H:\H Drive My
    
    H:\H Drive MyDocuments\ATIS INC
    
    Documents\ATIS INC
    
    Documents\ATIS INC
  2.
    
    A service provider will establish one (1) LRN per LATA from an assigned NXX for each
recipient switch or POI in the number portability capable network. Additional LRNs may be used
for internal purposes. Further, additional LRNs are not required to identify US wireline rate
centers. A unique LRN may be assigned to every LNP equipped switch or POI (and potentially to
each CLLI listed in the Telcordia® LERG Routing Guide).Requesting an additional NXX to establish an LRN in certain instances may be justified but
precautions need to be taken to ensure number resource optimization. The following points
should be considered prior to requesting a new NPA-NXX for the purpose of establishing an LRN:a.
    
    The requesting service provider uses an existing code already homed to the tandem where the
LRN is needed for the POI.b.
    
    Once the NXX Code is assigned, the Code Holder
LERG-assignee must return any blocks
not justified for retention in its inventory.c.
    
    When there are multiple tandems owned by different SPs in a single LATA, the requesting SP
may obtain a new NXX in order to establish an LRN for each subtending POI.
 
 © Neustar, Inc. 2010
    
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Natl PAS  CO#13  Code Holder vs. LERG Assignee
    
    January 14, 2010
 
 d.
    
    Regulatory waivers granted to ILECs to carry local calls across a LATA boundary may exist. In
such instances, SPs may be justified in establishing an additional LRN to properly route
calls.e.
    
    A unique LRN is required for each NPAC region within a
single LATA when a single switch serves multiple NPAC regions.
 10.
    
    For thousands-block number pooling, the LRN shall only be
selected and used by the Code HolderLERG assignee from its
assigned/retained 1000 block(s).
 4 The Proposed Solution
  Pooling Administration System Updates:
 LERG Assignee Code Holder LERG Assignee Code Holder
 5 Assumptions and Risks
   6 Cost
   
 © Neustar, Inc. 2010
    
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##### 



Natl PAS  CO#13  Code Holder vs. LERG Assignee
    
    January 14, 2010
 
 7 Conclusion
  
 © Neustar, Inc. 2010
    
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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1 contract id codePage
1 of 1 2. AMENDMENT/MODIFICATION NO.I3. EFFECTIVE DATE U. REQUISITION/PURCHASE
REQ. NO. 5. PROJECT NO. (If applicable)
0009 01/04/2010
6. ISSUED BY CODE 00001 7. ADMINISTERED BY (If other than Item 6)
CODE!
No Invoice
Information 445
12th St., SW,
Washington, DC
20554
8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and Zip Code) 9A-
AMENDMENT OF SOLICITATION NO.
Neustar, Inc. 9B. DATED (SEE ITEM 11)
46000 Center Oak Plaza _
Sterling, VA 20166 (X) 10A MODIFICATION OF CONTRACT/ORDER
NO. CON07000005
(X) 10B. DATED (SEE ITEM 13)
COPE * I FACILITY COPE
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
I            The above numbered solicitation is amended as set forth in Item 14. The hour and
date specified for receipt of Offers is extended, is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the
solicitation or as amended, by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By
acknowledging receipt of this amendment on each copy of the offer
submitted; or (c) By separate letter or telegram which includes a reference to the
solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE
PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer
already submitted, such change may be made by telegram or letter, provided each telegram or
letter makes reference to the solicitation and this amendment, and is received prior to the
opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
No Funding Information
13. THIS ITEM ONLY APPLIES TO
MODIFICATION OF CONTRACTS/ORDERS. IT
MODIFIES THE CONTRACT/ORDER NO. AS
DESCRIBED IN ITEM 14.
CHECK ONE A THS CHANGE ORDER IS
ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14
ARE MADE IN
THE CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
(such as
changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE
AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of
modification and authority)
LJ            FAR 1.6
Authority of the Contracting
Officer
E. IMPORTANT: Contractor            X is not, [ is required to sign this
document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including
solicitation/contract subject matter where feasible.)The purpose of this modification is to
accept and incorporate Change Order Proposal (COP) Numbers 9 and 10.
COP #9 serves to address changes to the Thousand-Block Pooling Administration Guidelines for
breaking up the dedicated customer code into blocks when service provide submits a Part 4 for a
dedicated customer. COP # 9 is accepted as submitted at a price of $4,441.00.
COP # 10 serves to address enhancements to the Pooling Administration System (PAS) to allow the
SP/SPC users to submit a single modification request for multiple blocks from one code and to
allow users to submit a single block transfer request for multiple blocks from one code. COP #10
is accepted as submitted at a price of $16,0004.00. Copies of the two (2) COPs are attached.
Funding will be via NANP and will paid by FCC Billing & Collection Agent, Welch, LLP.
All other terms and conditio
ns remain the same.
Except as provided herein, all terms and conditions of the document referenced in Item 9A
or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNERfType or print) 16A>NAMEAND TITLE OF CONTACTING
OFFICER (Type or print)
XJoyceTerrv-Butler / A
15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED »i6B. UnitoLSratWs ofAmeric/ J?(/7 16C
DATE SIGNED
(Signature of person authorized to sign)/
(Signature ofContracting Offhe)o 01/04/2010
PREWot?S0EDITO8N070 ISTANDARD FORM 30 (REV. 10-83)
UNUSABLE Prescribed by GSA FAR (48 CFR)
53 243




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##### 



National Pooling Administration
 Contract #CON07000005
 Change Order Proposal #14
 
  Neustar, Inc.
    
    46000 Center Oak PlazaSterling VA, 20166




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##### 



Natl PAS  CO#14  Update TBPAG Expedite Process for Thousands-blocks
    
    January 15, 2010
 Table of Contents
 1 Introduction
    
    
    32 Issue Statement
    
    
    43 Industry Numbering Committee (INC) Resolution
    
    
    44 The Proposed Solution
    
    
    65 Assumptions and Risks
    
    
    66 Cost
    
    
    67 Conclusion
    
    
    6
 © Neustar, Inc. 2010
    
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Natl PAS  CO#14  Update TBPAG Expedite Process for Thousands-blocks
    
    January 15, 2010
 1 Introduction
 1.1 Purpose and Scope
 1 Contract for Pooling Administration
Services for the Federal Communications Commission,
 2.5.4 Modifications of Guidelines
   
    
    Provide, in real time, technical guidance to ensure processes and procedures are effective in
meeting the goals of the change.
    
    Provide issues and contributions, and be prepared to discuss at INC meetings how the proposed
change promotes numbering policy and/or benefits the NANP and how the change will affect the
PAs duties, obligations and accountability.
    
    Assess and share in real time (i.e., during discussion) the cost implications and
administrative impact of the change upon the PAs duties and responsibilities in sufficient
detail as needed by the INC.
   
    
    Notify all interested parties when guidelines have changed.
    
    Interpret guideline changes and impact upon processes.
    
    Identify implementation date or effective date.
    
    Provide notification of new forms or tools that may be required.
    
    Identify a Single Point of Contact (SPOC) within the PA to answer questions.
  
 1
    
    FCC Contract Number CON07000005 © Neustar, Inc. 2010
    
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Natl PAS  CO#14  Update TBPAG Expedite Process for Thousands-blocks
    
    January 15, 2010
  2 Issue Statement
 Update TBPAG Expedite Process for Thousands-Blocks
(Section 8.6) Thousands-Block Pooling Administration Guidelines
  INC Issue Statement:
 Part 1B Part 1B
 3 Industry Numbering Committee (INC) Resolution
 Update TBPAG Expedite Process for Thousands-blocks
(Section 8.6)
 Resolution from INC:
 The following text changes were made to the TBPAG Section 8.6:
 8.6
    
    Expedite Process for Thousands-Block(s)
 © Neustar, Inc. 2010
    
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Natl PAS  CO#14  Update TBPAG Expedite Process for Thousands-blocks
    
    January 15, 2010
 An SP request for an expedited thousands-block allocation, modification, or disconnect will occur
on an exception basis. The following procedures enable an SP to request expedited treatment for an
allocation, modification, or disconnect of a thousands-block(s). The expedite procedures below do
not eliminate the Block Holder and PA responsibilities described in Section 8.5.a)
    
    An SP may submit a Part 1A and/or Part 1B request to the PA requesting an expedited allocation,
modification, or disconnect of a thousands-block(s).b)
    
    The requesting SP will indicate on the Thousands-Block Application Forms  Part 1A that this is
an expedited request with its desired Effective Date.c)
    
    The PA will process the application if the request meets the criteria for the allocation,
modification, or disconnect of the thousands-block(s) and will make every effort to process the
application in fewer than the current maximum seven calendar days. The PA will expedite such
requests when it can do so without failing to meet its seven -calendar day application processing
interval for other SPs. The PA will determine the minimum Effective Date for an expedited request
based upon the following considerations:1)
    
    In the case of a new block request, if the thousands-block applicant is the
LERG Assignee Code Holder of the pooled NXX, and no NPAC
notification is required, the Effective Date must be at least nine calendar days after the
issuance of the Part 3. This allows for the PA and AOCN to update BIRRDS for LERG Routing Guide
daily updates. The AOCN must agree to perform the BIRRDS update in two calendar days rather
than the usual five calendardays.2)
    
    In the case of a new block request, if the thousands-block applicant is not the
LERG AssigneeCode Holder of the pooled NXX,the
thousands-block requires NPAC notification, the Effective Date will be no earlier
than eight business days after the issuance of the Part 3: three business days to
build the thousand-s-block in the NPAC and five business days for a potential first port
notification. The AOCN must agree to perform the BIRRDS update in two calendar days rather
than the standard seven calendar days.3)
    
    In the case of a block modification or disconnect, the Effective Date must be at least
nine calendardays after the issuance of the Part 3. This allows for the PA and AOCN to update
BIRRDS for LERG Routing Guide daily updates. The AOCN must agree to perform the BIRRDS update in
two calendar days rather than the usual five calendardays. This also allows three businessdays
for the NPAC to modify or disconnect the thousands-block.d)
    
    As soon as all NPAC processing and notifications have occurred, the SP will activate the
thousands-block and can begin customer assignments from a new thousands-block.NOTE:SPs requesting expedited treatment of thousands-block(s) should be aware that there may be
-potential impacts to other SPs and customers. This may affect customer service to the extent that
an SP is unable to identify the SP to whom a thousands-block has been assigned when responding to a
customer trouble report.
 © Neustar, Inc. 2010
    
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Natl PAS  CO#14  Update TBPAG Expedite Process for Thousands-blocks
    
    January 15, 2010
 4 The Proposed Solution
  Pooling Administration System Updates:
 Requested Expedited Treatment Yes
 5 Assumptions and Risks
   6 Cost
   7 Conclusion
  © Neustar, Inc. 2010
    
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