##### 



SOLICITATION, OFFER AND AWARD
    
    
    1. THIS CONTRACT IS A RATED ORDER
    
    
    RATING
    
    
    PageUNDER DPAS (15 CFR 700)
    
    
    
    
    
    1 of 120
 2. CONTRACT NUMBER
    
    
    3. SOLICITATION NUMBER
    
    
    4. TYPE OF SOLICITATION
    
    
    5. DATE ISSUED
    
    
    6. REQUISITION/PURCHASE NUMBERCON07000005
    
    
    SOL07000001
    
    
    o   SEALED BID (IFB)
    
    
    11/17/2006þ   NEGOTIATED (RFP)
 7. ISSUED BY
    
    CODE
    
    00001
    
    8. ADDRESS OFFER TO (If other than item 7)FCC /Contracts and Purchasing Center445 12th St. SWWashington DC 20554TEL: (202) 418-0930 ext.
    
    FAX: (202) 418-0237 ext.NOTE In sealed bid solicitations offer and offeror mean bid and bidderSOLICITATION
 9.
    
    Sealed offers in original and 5 copies for furnishing the supplies or services in the
Schedule will be received at the place specified in Item 8, or if handcarried in the
depository
located in See Clause L.9 until 3.30 PM local time 12/19/2006(Hour)               
       (Date)
 10. FOR
    
    
    A. NAME
    
    
    B. TELEPHONE (NO COLLECT CALLS)
    
    
    C. E-MAIL ADDRESSINFORMATION
    
    
    Anthony Wimbush
    
    
    AREA CODE
    
    
    NUMBER
    
    
    EXT.CALL
    
    
    
    
    
    
    
    
    202
    
    
    
    418-0932
 11. TABLE OF CONTENTS(X)
    
    
    SEC
    
    
    DESCRIPTION
    
    
    PAGE(S)
    
    
    (X)
    
    
    SEC.
    
    
    DESCRIPTION
    
    
    PAGE(S)PART I  THE SCHEDULE
    
    PART II  CONTRACT CLAUSESX
    
    
    A
    
    
    SOLICITATION/CONTRACT FORM
    
    
    1
    
    
    X
    
    
    I
    
    
    CONTRACT CLAUSES
    
    
    108X
    
    
    B
    
    
    SUPPLIES OR SERVICES AND PRICES/COSTS
    
    
    4
    
    
    PART III  LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHX
    
    
    C
    
    
    DESCRIPTION/SPECS./WORK STATEMENT
    
    
    6
    
    
    X
    
    
    J
    
    
    LIST OF ATTACHMENTS
    
    
    120X
    
    
    D
    
    
    PACKAGING AND MARKING
    
    
    90
    
    
    PART IV REPRESENTATIONS AND INSTRUCTIONSX
    
    
    E
    
    
    INSPECTION AND ACCEPTANCE
    
    
    91
    
    
    X
    
    
    
    
    
    REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORSX
    
    
    F
    
    
    DELIVERIES OF PERFORMANCE
    
    
    92X
    
    
    G
    
    
    CONTRACT ADMINISTRATION DATA
    
    
    93
    
    
    X
    
    
    
    
    
    INSTRS., CONDS., AND NOTICES TO OFFERORSX
    
    
    H
    
    
    SPECIAL CONTRACT REQUIREMENTS
    
    
    97
    
    
    X
    
    
    
    
    
    EVALUATION FACTORS FOR AWARDOFFER(Must be fully completed by offeror)Item 12 does not apply if the
solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period
 12.
    
    In compliance with the above, the undersigned agrees, if this offer is accepted within

calendar days (60 calendar days unless a different period is inserted by the offeror)from the date for receipt of offers specified above, to
furnish any or all items upon which prices are offered at the price set opposite each item,
delivered at the designated point(s), within the time specified in the schedule.
 13. DISCOUNT FOR PROMPT PAYMENT
    
    
    10 CALENDAR DAYS (%)
    
    
    20 CALENDAR DAYS (%)
    
    
    30 CALENDAR DAYS (%)
    
    
    CALENDAR DAYS (%)(See Section I, Clause No 52-232-8)
 14. ACKNOWLEDGMENT OF
AMENDMENTS
    
    
    AMENDMENT NO.
    
    
    DATE
    
    
    AMENDMENT NO.
    
    
    DATE(the offeror acknowledges
receipt of amendments to the SOLICITATION for offerors and
related documents numbered and dated):
    
    
    001  012
See attached
amendments
    
    
    12/21/06 - 3/08/07
 15A. NAME         AND
    
    
    CODE
    
    3DXC3
    
    FACILITY
    
    
    
    16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFERADDRESS OF
    
    
    NeuStar, Inc.
    
    
    (Type or print)OFFEROR
    
    
    46000 Center Oak Plaza, Sterling, UA 20166
    
    
    Michael O Connor, Vice President
 15B. TELEPHONE NUMBER
    
    
    o15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM
ABOVE  ENTER SUCH ADDRESS IN SCHEDULE.
    
    
    17. SIGNATURE
    
    
    18. OFFER DATEAREA CODE
    
    
    NUMBER
    
    
    EXT.
    
    
    
    
    /s/ Michael O Conner
    
    
    4/5/07571
    
    
    434 5400AWARD (To be completed by Government)
 19. ACCEPTED AS TO ITEMS
NUMBERED
    
    
    20. AMOUNT
    
    
    21. ACCOUNTING AND APPROPRIATION0002  0005
    
    
    $11,210,692.00
    
    
    
    obligate $4,544,966.00
 22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:
    
    
    23. SUBMIT INVOICES TO ADDRESS SHOWN IN
    
    
    ITEMo 10 U.S.C. 2304(C) (               )                     o 41. U.S.C. 253(c) (               )
    
    
    (4 copies unless otherwise specified)
 24. ADMINISTERED BY (If other than Item 7)
    CODE
    
    
    25. PAYMENT WILL BE MADE BY
    CODESEE G.3(c)(2)26. NAME OF CONTRACTING OFFICER (Type or print)
    
    
    
    
    
    27. UNITED STATES OF AMERICA
    
    28. AWARD DATEAnthony S. Wimbush
    
    
    
    
    
    /s/ Anthony S. Wimbush
    
    073107(Signature of Contracting OfficerIMPORTANT  Award will be made on this Form,
or on Standard Form 26, or by other authorized official written notice.
 AUTHORIZED FOR LOCAL REPRODUCTION
    
    STANDARD FORM 33(REV. 9-97)Previous edition is unusable
    
    Prescribed by GSA  FAR (48 CFR) 53-214(c)




---



##### 



CONTRACT FOR PROPOSAL
 FOR
 POOLING ADMINISTRATION SERVICES
 FOR THE
 FEDERAL COMMUNICATIONS COMMISSION
 SOLICITATION NO. SOL07000001 (formerly) SOL06000004




---



##### 



PART I  THE SCHEDULE
    
    
    1SECTION A  SOLICITATION, OFFER AND AWARD
    
    
    1TABLE OF CONTENTS
    
    
    2SECTION B  SUPPLIES OR SERVICES AND PRICE/COSTS
    
    
    4B.1
    
    SCOPE OF CONTRACT
    
    
    4B.2
    
    SCHEDULE OF ITEMS
    
    
    4SECTION C  DESCRIPTION/SPECIFICATION/WORK STATEMENT
    
    
    6C.1
    
    PERFORMANCE WORK STATEMENT/TECHNICAL REQUIREMENTS
    
    
    6SECTION D  PACKAGING AND MARKING
    
    
    90[For this Solicitation, there are NO clauses in this Section]SECTION
    
    E  INSPECTION AND ACCEPTANCE
    
    
    91E.1
    
    CLAUSES INCORPORATED BY REFERENCE(FAR 52.252-2) (FEB 1988)
    
    
    91SECTION F  DELIVERIES OR PERFORMANCE
    
    
    92F.1
    
    CLAUSES INCORPORATED BY REFERENCE(FAR 52.252-2) (FEB 1988)
    
    
    92F.2
    
    PERIOD OF PERFORMANCE
    
    
    92F.3
    
    PLACE OF PERFORMANCE
    
    
    92F.4
    
    DELIVERY SCHEDULE
    
    
    92SECTION G  CONTACT ADMINISTRATION DATA
    
    
    93G.1
    
    CONTRACT ADMINISTRATION
    
    
    93G.2
    
    DESIGNATION OF CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE
    
    
    94G.3
    
    INVOICES
    
    
    94G.4
    
    DESIGNATION OF OFFICE FOR RECEEIPT OF ELECTRONIC FUNDS TRANSFER INFORMATION
    
    
    96G.5
    
    MONTHLY PROGRESS REPORTING
    
    
    96
 2




---



##### 



SECTION H  SPECIAL CONTRACT REQUIREMENTS
    
    
    97H.1
    
    INSURANCE
    
    
    97H.2
    
    SAVE HARMLESS AND INDEMNITY AGREEMENT
    
    
    97H.3
    
    CONFIDENTIALITY AND CONFLICT OF INTEREST AND NEUTRALITY
    REQUIREMENTS
    
    
    98H.4
    
    KEY PERSONNEL
    
    
    100H.5
    
    SUITABILITY AND SECURITY PROCESSING
    
    
    102H.6
    
    GOVERNMENT PROPERTY
    
    
    106H.7
    
    RIGHTS IN DATA
    
    
    106PART II  CONTRACT CLAUSES
    
    
    106SECTION I  CONTRACT CLAUSES
    
    
    108I.1
    
    CLAUSES INCORPORATED BY REFERENCE(FAR 52.252-2) (FEB 1988)
    
    
    108I.2
    
    OPTION TO EXTEND SERVICES(FAR 52.217-8) (NOV 1999)
    
    
    109I.3
    
    OPTION TO EXTEND THE TERM OF THE CONTRACT(FAR 52.217-9) (MAR 2000)
    
    
    110I.4
    
    PRIVACY OR SECURITY SAFEGUARDS(FAR 52.239-1) (AUG 1996)
    
    
    110I.5
    
    SUBCONTRACTS FOR COMMERCIAL ITEMS(FAR 52.244-6) (MAY 2002)
    
    
    110I.6
    
    RIGHTS IN DATA  GENERAL, ALT V(FAR 52.227-14) (JUN 2006)
    
    
    111PART III  LIST OF DOCUMENTS, EXHIBITSAND OTHER ATTACHMENTS
    
    
    120SECTION J  LIST OF ATTACHMENTS
    
    
    120J.1
    
    LIST OF ATTACHMENTS
    
    
    120
 3




---



##### 



SECTION B  SUPPLIES OR SERVICES AND PRICE
 B.1 SCOPE OF WORK
  B.2 SCHEDULE OF ITEMS
  Item Number
 0002
    
    
    Base Period(08/15/200708/14/2009)Firm Fixed Price to Perform Pooling Services
    
    $
    4,544,966.00Total Price:
    
    $
    4,544,966.000003
    
    
    Option Period I(08/15/200908/14/2010)Firm Fixed Price to Perform Pooling Services
    
    $
    2,261,975.00Total Price:
    
    $
    6,806,941.000004
    
    
    Option Period II(08/15/201008/14/2011)Firm Fixed Price to Perform Pooling Services
    
    $
    2,224,383.00Total Price:
    
    $
    9,031,324.00
 4




---



##### 



Item Number
 0005
    
    
    Option Period III
(08/15/201108/14//2012)(08/15/201108/14//2012)Firm Fixed Price to Perform Pooling Services
    
    $
    2,179,368.00Total Price:
    
    $
    11,210,692.00
 PRICE SUMMARY:Total Price Base Period
    
    $
    4,544,966.00Total Price Option Period I
    
    $
    2,261,975.00Total Price Option Period II
    
    $
    2,224,383.00Total Price Option Period III
    
    $
    2,179,368.00Total Proposed Firm Fixed Price
    
    $
    11,210,692.00
 5




---



##### 



SECTION C  DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
 C.1 PERFORMANCE WORK STATEMENT/TECHNICAL REQUIREMENTS
  6




---



##### 



Table of Contents
 Section
    
    Page1. Introduction
    
    
    141.1 Background
    
    
    141.2 Purpose
    
    
    151.3 Scope
    
    
    151.4 Attributes
    
    
    161.5 Objectives
    
    
    161.6 Responsibilities
    
    
    161.6.1 Management
    
    
    171.6.2 Performance
    
    
    171.7 Interaction
    
    
    171.7.1 Relationships
    
    
    171.7.2 Assets
    
    
    171.8 Policy Objectives
    
    
    171.8.1 Thousands-Block  NANP Context
    
    
    181.9 Reserved
    
    
    192. Pooling Administration Requirements
    
    
    182.1 Hours of Operation
    
    
    182.1.1 Contact
    
    
    192.1.2 Responsiveness
    
    
    192.1.3 Holidays
    
    
    192.2 Organization
    
    
    202.3 Staffing
    
    
    202.3.1 Availability
    
    
    202.3.2 Core Hours
    
    
    202.3.3 Physical Location
    
    
    20
 7




---



##### 



Section
    
    Page2.3.4 Reserved
    
    
    202.3.5 Travel
    
    
    212.3.6 Experience
    
    
    212.3.7 Conflicts
    
    
    212.4 Subcontractors
    
    
    212.4.1 Reserved
    
    
    212.4.2 Responsibilities of the Contractor
    
    
    212.4.3 Reserved
    
    
    222.4.4 Substitution
    
    
    222.5 Environment
    
    
    222.5.1 Regulatory
    
    
    222.5.2 Federal Advisory Committee
    
    
    232.5.3 Industry Activities
    
    
    232.5.4 Modification of Guidelines
    
    
    242.6 Reserved
    
    
    262.7 Reserved
    
    
    262.8 Requests for Pooling Information
    
    
    252.8.1 Referrals
    
    
    252.9 Dispute Resolution
    
    
    252.9.1 Responsibilities
    
    
    252.9.2 Sources of Dispute
    
    
    252.9.3 Involvement
    
    
    262.9.4 Process
    
    
    262.9.5 Corrective Action
    
    
    262.10 Audits
    
    
    262.10.1 Audits in General
    
    
    262.10.2 Audits of Service Providers
    
    
    262.10.3 Guideline Compliance Issues
    
    
    272.10.4 Contractor Audit Obligations
    
    
    272.10.5 FCC-Designated Auditor
    
    
    272.10.6 Office Facilities
    
    
    272.10.7 Additional Obligations
    
    
    272.11 Data Security
    
    
    28
 8




---



##### 



Section
    
    Page2.11.1 Secure Work Area
    
    
    282.11.2 Secure Systems
    
    
    282.12 Reserved
    
    
    282.12.1
Reserved
    
    
    282.13 Number Portability Administration Center with Assigned States
    
    
    282.14 Industry Inventory Pool
    
    
    292.14.1 Pool Inventory Level
    
    
    292.15 Industry Inventory Pool Establishment Timeline
    
    
    292.15.1 Purpose
    
    
    302.15.2 Activities
    
    
    302.15.3 Additional Details
    
    
    302.16 Block Assignments
    
    
    302.16.1 Application Submittals
    
    
    312.16.2 Block Application Supporting Data
    
    
    312.16.3 Source
    
    
    312.16.4 Applicant Treatment
    
    
    322.16.5 Inventory Pool
    
    
    322.16.6 Rate Area Information
    
    
    322.16.7 Required Assignment Processing
    
    
    322.16.8 Problem Resolution Assistance
    
    
    322.16.9 Notification
    
    
    332.17 Management of the Pool Inventory
    
    
    332.17.1 Forecast
    
    
    332.17.2 Data Request Dates
    
    
    332.17.3 Forecast Analysis
    
    
    332.17.4 Reports
    
    
    342.18 Replenishment of the Pool Inventory
    
    
    342.19 Resource Reclamation
    
    
    342.19.1 Criteria for Reclamation
    
    
    342.19.2 Administrative Responsibilities
    
    
    342.20 Interfaces with Service Providers, NANPA, NPAC Vendor, BIRRDS/LERG Vendor, Regulatory Agencies, and the Media
    
    
    352.20.1 Interface with NANPA
    
    
    362.20.2 Interface with the BIRRDS/LERG Vendor
    
    
    37
 9




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##### 



Section
    
    Page2.20.3 Interface with the NPAC Vendor
    
    
    372.20.4 Interface with Service Providers
    
    
    372.20.5 Interface with Regulatory Agencies
    
    
    382.20.6 Interface with the Media
    
    
    382.21 Reports
    
    
    392.21.1 Annual Report
    
    
    392.21.2 Pooling Matrices Report
    
    
    402.21.3 Report and Document Distribution
    
    
    402.22 Performance Measurements
    
    
    402.22.1 Assessment Period
    
    
    402.22.2 Remedial Action
    
    
    402.22.3 Pooling Administration Quality Assurance (QA)
    
    
    402.22.4 Contractor Performance Metrics
    
    
    412.22.4.1 Trouble Tickets/Outages
    
    
    412.22.4.2 Change Order and PAS Notifications
    
    
    412.22.4.3 Communications
    
    
    422.22.4.4 Forecasting data on a per-state basis
    
    
    422.22. 4.5 Reporting
    
    
    422.22.4.6 Application Processing on a monthly basis
    
    
    422.22.4.7 Reserved
    
    
    422.22.4.8 Reserved
    
    
    422.22.5 Events
    
    
    432.22.6 Additional Input
    
    
    432.23 p-ANI Administration Requirements
    
    
    4083. Pooling System Requirements
    
    
    443.1 Description
    
    
    443.1.1 Confidential Treatment
    
    
    443.1.2 Data Integrity
    
    
    453.1.3 Automated Data Filing Capabilities
    
    
    453.1.4 Automated Data Output Capabilities
    
    
    463.1.5 Mechanized Interface with NANPA
    
    
    463.1.6 Alternative Data Capabilities
    
    
    473.2 Characteristics
    
    
    473.3 System Reliability, Availability, Capacity, and Performance
    
    
    473.3.1 Reserved
    
    
    483.4 System Location
    
    
    48
 10




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##### 



Section
    
    Page3.5 System Facility
    
    
    483.5.1 Facility Characteristics
    
    
    483.5.2 Facility Planning
    
    
    493.5.3 Reserved
    
    
    493.6 System Maintenance
    
    
    493.7 System Security
    
    
    493.8 System Inspection
    
    
    493.9 Web Site
    
    
    503.9.1 Availability and Access
    
    
    503.9.2 System Responsiveness
    
    
    503.9.3 Out-of-Service
    
    
    503.9.4 Out-of-Service Notification
    
    
    513.9.5 Updates
    
    
    513.9.6 Web Site Help
    
    
    513.9.7 Support and Maintenance
    
    
    513.10 Reserved
    
    
    523.11 System Report Administration
    
    
    523.11.1 System Reports
    
    
    523.11.2 System Report Validation
    
    
    523.11.3 Help Desk
    
    
    523.11.4 Report Distribution
    
    
    533.12 System Testing
    
    
    533.12.1 System Test Plan
    
    
    533.12.2 System Test Results
    
    
    543.13 System Acceptance
    
    
    543.14 System Processing Acknowledgement
    
    
    543.15 User Logon System
    
    
    543.15.1 Logon System Access
    
    
    543.15.2 Logon System Approval
    
    
    543.15.3 Logon System Security Level
    
    
    543.15.4 Reserved
    
    
    553.15.5 Logon System Problems
    
    
    553.15.6 User Access Permission Classes
    
    
    55
 11




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##### 



Section
    
    Page3.15.7 User Functionality
    
    
    553.15.8 Reserved
    
    
    563.16 Unauthorized System Access
    
    
    563.16.1 Data Security
    
    
    563.17 System Disaster Recovery
    
    
    563.17.1 Recovery Costs
    
    
    563.17.2 System Backup
    
    
    573.17.3 System Outage Notification
    
    
    573.18 Non-Performance
    
    
    573.18.1 Final Acceptance
    
    
    573.18.2 Reserved
    
    
    573.18.3 Reserved
    
    
    573.19 System Documentation
    
    
    573.20 Pooling System Transfer to Successor
    
    
    583.20.1 Transfer Efficiency
    
    
    583.20.2 Reserved
    
    
    583.20.3 Technical Support
    
    
    583.20.4 Documentation
    
    
    583.20.5 Transition Plan
    
    
    593.20.6 Reserved
    
    
    593.20.7 System and Equipment Ownership
    
    
    593.21 System and Equipment Inventory
    
    
    593.22 Reserved
    
    
    594. Contract Data Requirements List (CDRL)
    
    
    604.1 Reserved
    
    
    604.2 Security Plan
    
    
    604.3 System Documentation Plan
    
    
    604.4 Disaster/Continuity of Operations Plan
    
    
    604.5 Statistical Forecasting Plan
    
    
    604.6 Management Reporting Plan
    
    
    60
 12




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##### 



Section
    
    Page4.6.1 Annual
    
    
    604.6.2 Semi-Annual
    
    
    604.6.2.1 Forecasted Demand
    
    
    614.6.2.2 Rate Area Inventory Pool Status
    
    
    614.6.3 Quarterly
    
    
    614.6.3.1 Pooling Matrices
    
    
    614.6.4 Monthly
    
    
    614.6.4.1 Thousands-Block Pooling
    
    
    614.6.4.2 System Performance
    
    
    614.6.4.3 Staffing
    
    
    614.6.5 By Request
    
    
    614.7 System Acceptance Plan
    
    
    614.8 QA Plan
    
    
    614.9 Transition Plan
    
    
    614.10 Maintenance Plan
    
    
    625.0 Required Performance Metrics
    
    
    64Appendix A: Acronyms, Abbreviations and Definitions
    
    
    63Appendix B: Reference Documentation, Technical Standards and Regulatory Orders
    
    
    66Appendix C: Interface Contact Information
    
    
    68Appendix D: Example Pooling Summary Report
    
    
    70
 13




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##### 



Section 1
 Introduction
 1.1 Background
     14




---



##### 



1.2 Purpose
  FCC Orders Industry
Numbering Committee (INC) Thousand Block (NXX-X) Pooling Administration Guidelines (TBPAG) Industry Numbering Committee (INC) North American Numbering Plan Forecast/Utilization
Report (NRUF) Guidelines Industry Numbering Committee (INC)
Central Office Code (NXX) Assignment Guidelines (COCAG)
  1.3 Scope
  
 1
    
    Telcordia  LERG  Routing Guide, Telcordia and LERG Routing
Guides are trademarks of Telcordia Technologies, Inc. 15




---



##### 



1.4 Attributes
   1.5 Objectives
  
    
    Provide a standardized application of all administrative pooling guidelines
    
    Develop tools and implement a system containing both hardware and software to
facilitate the assignment, tracking and data reporting requirements
    
    Maintain interfaces with the NANPA, NPAC, service providers, industry forums (e.g.,
INC, NRRIC, etc.) and regulatory agencies
    
    Maintain and plan for adequate pool inventory numbering resources for the short and
long term.
 1.6 Responsibilities
  16




---



##### 



1.6.1 Management
  1.6.2 Performance
  1.7 Interaction
  1.7.1 Relationships
  1.7.2 Assets
  1.8 Policy Objectives
  
    
    Shall seek to facilitate entry into the communications marketplace by making numbering
resources available on an efficient and timely basis to communications service providers
 17




---



##### 




    
    Shall not unduly favor or disadvantage any particular industry segment or group of
consumers
    
    Shall not unduly favor one technology over another.
 1.8.1 Thousands-Block  NANP Context
  
    
    The functions of Central Office (CO) Code Administration, NPA Assignment, and Relief
Planning are among the duties currently being performed by the NANPA.
    
    Thousands-blocks (NXX-X) are North American Numbering Plan (NANP) resources.
    
    Thousands-block pooling administration entails similar collateral responsibilities as
does CO code administration, such as data collection, forecasting, data security, and
reporting.
    
    Existing obligations and agreements related to national numbering policy and
administration in a CO (NXX) code environment shall also be applied in a similar manner
when administering pooled (NXX-X) resources.
 1.9 Reserved
 Section 2
 Pooling Administration Requirements
  2.1 Hours of Operation
  18




---



##### 



2.1.1 Contact
  /
  2.1.2 Responsiveness
  2.1.3 Holidays
   19




---



##### 



2.2 Organization
  2.3 Staffing
   2.3.1 Availability
  e.g.
 2.3.2 Core Hours
   2.3.3 Physical Location
  2.3.4 Reserved
 20




---



##### 



2.3.5 Travel
  2.3.6 Experience
  
    
    Email, web-based software applications and navigation tools, and Internet browsers
    
    Telephone and call tracking systems and tools
    
    Problem and change tracking systems and tools
    
    Ongoing training
    
    Sending and receiving facsimile communications
    
    Database retrieval.
 2.3.7 Conflicts
 FCC 00-104
  2.4 Subcontractors
  2.4.1 Reserved
 2.4.2 Responsibilities of the Contractor
  21




---



##### 




    
    Complete name of the subcontractor
    
    Complete address of the subcontractor
    
    Type of work the subcontractor will be performing
    
    Percentage of the work that the subcontractor will be providing
    
    Evidence of the work the subcontractor will be providing
    
    A written statement, signed by each subcontractor, which clearly verifies that the
subcontractor is committed to render the services required by the contract
    
    Evidence, as set out in relevant sections of this Request for Proposals (RFP), that the
subcontractor meets all applicable neutrality requirements
    
    Written proof that the subcontractor has executed a non-disclosure agreement.
 2.4.3 Reserved
 2.4.4 Substitution
  2.5 Environment
 2.5.1 Regulatory
    22




---



##### 



2.5.2 Federal Advisory Committee
   
    
    Facilitates entry into the communications marketplace by making numbering resources
available on an efficient, timely basis to communications service providers.
    
    Does not unduly favor or disfavor any particular industry segment or group of
consumers.
    
    Does not unduly favor one technology over another.
    
    Gives consumers easy access to the public switched telephone network.
    
    Ensures that the interests of all NANP member countries are addressed fairly and
efficiently, fostering continued integration of the NANP across NANP member countries.
 2.5.3 Industry Activities
    23




---



##### 



2.5.4 Modification of Guidelines
   
    
    Provide, in real time, technical guidance to ensure processes and procedures are
effective in meeting the goals of the change.
    
    Provide issues and contributions, and be prepared to discuss at INC meetings how the
proposed change promotes numbering policy and/or benefits the NANP and how the change will
affect the PAs duties, obligations and accountability.
    
    Assess and share in real time (i.e., during discussion) the cost implications and
administrative impact of the change upon the PAs duties and responsibilities in
sufficient detail as needed by the INC.
   
    
    Notify all interested parties when guidelines have changed.
    
    Interpret guideline changes and impact upon processes.
    
    Identify implementation date or effective date.
    
    Provide notification of new forms or tools that may be required.
    
    Identify a Single Point of Contact (SPOC) within the PA to answer questions.
  24




---



##### 



2.6 Reserved
 2.7 Reserved
 2.8 Requests for Pooling Information
  2.8.1 Referrals
  2.9 Dispute Resolution
  2.9.1 Responsibilities
   2.9.2 Sources of Dispute
  25




---



##### 



2.9.3 Involvement
  2.9.4 Process
  2.9.5 Corrective Action
  2.10 Audits
 2.10.1 Audits in General
 
 2.10.2 Audits of Service Providers
   26




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##### 



2.10.3 Guideline Compliance Issues
   2.10.4 Contractor Audit Obligations
  2.10.5 FCC-Designated Auditor
  
    
    Contractors staff
    
    Books and records and supporting documentation as requested by the FCC or
FCC-designated auditor.
 2.10.6 Office Facilities
  2.10.7 Additional Obligations
  27




---



##### 



2.11 Data Security
  FCC Computer Security Program
  2.11.1 Secure Work Area
  2.11.2 Secure Systems
  2.12 Reserved
 2.12.1 Reserved
 2.13 Number Portability Administration Center with Assigned States
  MID-ATLANTIC REGION:
 MIDWEST REGION:
 SOUTHWEST REGION:
 WEST COAST REGION:
 28




---



##### 



WESTERN REGION:
 SOUTHEAST REGION:
 NORTHEAST REGION:
 2.14 Industry Inventory Pool
   2.14.1 Pool Inventory Level
  
    
    The anticipated assignment rate of thousand blocks from the inventory pool
    
    No more than a six-month inventory level
    
    The PAs analysis on all forecasts filed for each rate area inventory pool
  2.15 Industry Inventory Pool Establishment Timeline
  29




---



##### 



2.15.1 Purpose
  2.15.2 Activities
  
    
    Designation of the pooling rollout schedule 90 calendar days prior to the start of
pooling in a rate area
    
    First or Supplemental Implementation Meeting
    
    Forecast Report Date
    
    Block Protection Date
    
    Block Identification Date
    
    Date for completion of the industry inventory pool surplus or deficiency
    
    Block donation date
    
    Pool start and block allocation date
    
    Accounting for all blocks with ten percent or less contamination.
 2.15.3 Additional Details
 Industry Numbering Committee (INC) TBPAG
 2.16 Block Assignments
 
 
    
    Accept, process, and verify the accuracy of all applications for thousands-blocks and
CO Codes in accordance with regulatory requirements and industry guidelines.
    
    Contact block/code applicant as necessary to gain clarification or additional
information in order to process the application when first submitted.
    
    Review entire application, identifying all errors and omissions when first submitted.
    
    Provide information or location of tools and contacts to assist applicants in properly
completing applications for new, change and disconnect requests.
 30




---



##### 



2.16.1 Application Submittals
   2.16.2 Block Application Supporting Data
       2.16.3 Source
 Applications shall be assigned from both contaminated (10% or less) and non-contaminated
inventoried pooled blocks.Contamination occurs when at least one telephone number within a donated thousand block is not
available for assignment to customers of the block holder.
 31




---



##### 



2.16.4 Applicant Treatment
   2.16.5 Inventory Pool
  2.16.6 Rate Area Information
  2.16.7 Required Assignment Processing
    2.16.8 Problem Resolution Assistance
  32




---



##### 



2.16.9 Notification
  2.17 Management of the Pool Inventory
  2.17.1 Forecast
   2.17.2 Data Request Dates
  2.17. 3 Forecast Analysis
   33




---



##### 



2.17.4 Reports
   2.18 Replenishment of the Pool Inventory
    
    
    Send emails to SPs in the affected rate area pool and request voluntary donations
 
    
    Check with SPs who have a forecast on file for the affected rate area to see if one is
qualified to become a LERG Assignee  provided the aggregated demand for blocks in the pool
meets the MTE/utilization requirements.
 2.19 Resource Reclamation
  2.19. 1 Criteria for Reclamation
 Industry Numbering Committee (INC) TBPAG).
 2.19. 2 Administrative Responsibilities
  
    
    Applying the criteria to any blocks subject to reclamation
 34




---



##### 




    
    Clarifying any alleged non-use or misuse of an assigned block
    
    Notifying the service provider that a block is subject to reclamation using the form in
Appendix B, Reference 2, TBPAG, Attachment 5/Part 5, and that the block will be available
shortly for reassignment
    
    Entering disconnect information into BIRRDS.
    
    Notification to the NPAC
    
    Reserved
    
    If appropriate, notify and coordinate reclamation efforts with the NANPA and
appropriate regulatory bodies.
 2.20 Interfaces with Service Providers, NANPA, NPAC Vendor, BIRRDS/LERG Vendor, Regulatory
Agencies, and the Media
     Constituent
    
    InterfaceService providers
NPAC Vendor
NANPA
BIRRDS/LERG Vendor
Regulatory agencies
Media & general public
    
    Web, email, facsimile
Email, facsimile
Email, facsimile, mechanized interface
Web, dial-up, email
Web, email, facsimile
Web, email, facsimile
 Industry Numbering Committee (INC) )
 35




---



##### 



Figure 1. Thousands-Block Pooling Interface Arrangements
 2.20.1 Interface with NANPA
  36




---



##### 



2.20.2 Interface with the BIRRDS/LERG Vendor
  2.20.3 Interface with the NPAC Vendor
  2.20.4 Interface with Service Providers
    37




---



##### 



Figure 2. Thousands-Block Applications Process (Notational)
 2.20.5 Interface with Regulatory Agencies
   2.20.6 Interface with the Media
  38




---



##### 



2.21 Reports
 
  2.21. 1 Annual Report
   
    
    Brief Description of the PA
    
    Highlights/significant milestones reached during previous year
    
    Identification of existing and potential pooling areas
    
    Aggregated total by pool of the service providers participating in the pooled area
    
    Forecast results, as well as a review of forecasts vs. actual block activation in the
past
    
    System and performance metrics
    
    Status of required transferable property
    
    Industry issue identification/feedback
    
    Volume of reports produced aggregated by regulatory agency, NANC, NANPA, and service
providers
    
    Additional informational offerings.
  39




---



##### 



2.21. 2 Pooling Matrices Report
  2.21. 3 Report and Document Distribution
  2.22 Performance Measurements (Also see Required Performance Metrics in 5.0)
  2.22.1 Assessment Period
  2.22. 2 Remedial Action
  2.22.3 Pooling Administration Quality Assurance (QA)
 IEEE Standard for Software Quality Assurance Plans
  40




---



##### 



2.22.4 Contractor Performance Metrics
  2.22.4.1 Trouble Tickets/Outages
 
    
    Quantity Filed  Opened
 
    
    Quantity Resolved  Closed
 
    
    Quantity Due to SP Deficiency/Misunderstanding
 
    
    Quantity Opened Due to PA Deficiency
 
    
    Quantity Opened by SPs related to System Performance
    
    Quantity Under Corrective Action Older than 30 calendar days.
    
    Quantity due to User problem with accessing information
 
    
    Due to Web Site
    
    Due to Pooling System
    
    Due to Contractor ISP
 
    
    Total quantity of trouble tickets opened and closed for the month, with both the actual open time for each ticket and
the average open time for all tickets.
 
    
    Quantity of System Outages Notifications to all participants and regulatory agencies
 2.22.4.2 Change Order and PAS Notifications
 
    
    Changes initiated or modified Requiring Functional Impact Analysis
 
    
    numbering resource plans administrative directives
    
    assignment guidelines
 
    
    Written Notice of Changes Summarizing Potential Impact upon
Service and Cost to be sent to Contracting Officer
 41




---



##### 



2.22.4.3 Communications
 
    
    Phone Calls
 
    
    Received
    
    Not Returned by Next Business Day
 
    
    General inquiries or questions made outside the normal business
hours Not Returned by Next Business Day
 2.22.4.4 Forecasting data on a per-state basis
 
    
    Quantity of Rate Center Pools
 
    
    Quantity of NXXs Applied for by SPs for Pool Replenishment
 
    
    Quantity of Rate Centers with Less than a 6-month supply
 2.22. 4.5 Reporting
 
    
    Annual Report
 
    
    Quarterly Pooling metrics report
 
    
    Bi-annual Forecasted demand report.
 
    
    Rate area inventory pool report.
 
    
    Pooling matrices report.
 
    
    Monthly report to the FCC on thousands-block pooling assignments.
 
    
    Monthly report to the FCC on system performance.
 
    
    Monthly report to the FCC on staffing.
 
    
    Provide ad hoc reports as requested.
 2.22.4.6 Application Processing on a monthly basis
 
    
    Total applications processed
 
    
    # of applications not processed in 7 calendar days
 
    
    # of block assignments made
 
    
    # of change requests to existing blocks
 
    
    # of requests to cancel
 
    
    # of block disconnect requests
 
    
    # of block requests denied
 
    
    # of blocks reclaimed
 
    
    # of block reservation requests
 2.22.4.7 Reserved
 2.22.4.8 Reserved
 42




---



##### 



2.22.5 Events
  2.22.6 Additional Input
  2.23 p-ANI Administration Requirements
   43




---



##### 



Section 3
 Pooling System Requirements
 3.1 Description
   
    
    All thousand blocks contained in each industry inventory pool
 
    
    Block assignment and contamination status
 
    
    Whom Blocks are allocated to
 
    
    All rate areas per NPA
 
    
    Local and NPA specific dialing requirements
 
    
    Reclamation processing
 
    
    User Profiles and electronic signature verification
 
    
    Electronic application and document tracking.
 
 3.1.1 Confidential Treatment
 Industry Numbering Committee (INC) Thousand Block (NXX-X) Pooling
Guidelines
  44




---



##### 



3.1.2 Data Integrity
  3.1.3 Automated Data Filing Capabilities
   :
 INC TBPAG
 
    
    Attachment 1/Part 1A, including General Application Information
 
    
    The Part 1A will include a section for remarks/comments so that an SP can include any
pertinent information that is not listed anywhere else on the form.
 
    
    Any Block Transfer request will have the Attachment 2/Part 1B available online for the SP
to complete with the transfer request.
 
    
    Any request for a full NXX does not need to have the Attachment 2/Part 1B associated with
the request since no Location Routing Number (LRN) is needed for a full NXX.
 
    
    Attachment 2/Part 1B  NPAC Block Holder Data
 
    
    Attachment 4/Part 4  Confirmation of NXX-X Block In Service
 
    
    Appendix 1 Thousand Block Forecast Report
 
    
    Appendix 2 Thousand Block Donation Report
 
    
    Appendix 3 Thousand Block Months to Exhaust (MTE) Certification Worksheets  TN Level (MTE
for TN) Worksheet
 
    
    Appendix 4 Thousand Block Number Pooling Months to Exhaust (MTE) Certification  1000
Block Level (MTE for Block) Worksheet
 INC COCAG
 
    
    Part 1  Request for NXX Code Assignment
 
    
    Part 3  Administrators Response/Confirmation
 
 45




---



##### 




    
    Part 4 PA  Confirmation of Code In Service (Submitted by the Pooling Administrator)
 3.1.4 Automated Data Output Capabilities
 INC TBPAG
  
    
    Denied requests will generate a Part 3 with all of the information pertaining to the
specific request listed and the reason for the denial in the remarks field of the Part 3.
    
    OCN names are current as published in the LERG. This will ensure that any changes due
to merger/acquisition are reflected in the system automatically. SPs will not have to
notify the PA of the changes.
    
    All request information is viewable on the screen when the SP is submitting a request
(e.g.. fields should allow for all characters to be viewed on the working screen)..
    
    Give SPs the option of requesting different effective dates on various blocks of a
multiple block submission. This will help SPs when the Part 4s are due.
    
    For system generated emails on block submissions, include the PAS Tracking Number as
part of the subject line. This will help SPs identify which request the email pertains
to.
 3.1.5 Mechanized Interface with NANPA
  46




---



##### 




    
    non-pooled NXXs in pooling areas
    
    LRN/LERG Assignee
    
    NXX Voluntary Return/Abandoned Code Reassignment
    
    Part 3
    
    Part 4
    
    NRUF pooling Forecast
    
    Aggregate pool MTE/Util
    
    Red Light Rule daily listing
    
    SP status and eligibility to be assigned resources
    
    LRN Forecast
    
    full NXX applications (see Section 3.1.3, Reference 3 above),
    
    receipt by the PA of the NANPA Part 3 for full NXX assignments in pooling,
    
    SP forecast information provide to NANPA via the NRUF process,
    
    receipt by the PA of the Red Light Rule listing on a daily basis,
    
    PA forecast assessments, etc.
 3.1.6 Alternative Data Capabilities
  3.2 Characteristics
   3.3 System Reliability, Availability, Capacity, and Performance
   
    
    Available 24 hours, 7 days a week
    
    Availability shall meet or exceed 99.9% of scheduled up time
 47




---



##### 




    
    Unscheduled maintenance downtime per any 12-month interval shall be less than nine (9)
hours
    
    The mean time to repair (MTTR) for all unscheduled downtime per any 12-month interval
shall be less than one hour during core business hours and 4 hours for non-core business
hours
    
    Scheduled maintenance downtime per 12-month interval shall be less than 24 hours.
  
    
    Hardware fault tolerance that shall be transparent to users
    
    Duplexing of all major hardware components for continuous operation in the event of
system hardware failure including loss of AC power up to eight hours
    
    If the system becomes unavailable for normal operations due to any reason, including
both scheduled and nonscheduled maintenance, service providers shall be notified of the
system unavailability
    
    Whenever possible, the notification shall be made via email except for the mechanized
interface with NANPA which will be system to system as necessary. When this is not
possible, the contractor shall notify users via facsimile broadcast.
 3.3.1 Reserved
 3.4 System Location
  3.5 System Facility
 3.5.1 Facility Characteristics
  
    
    Be dedicated entirely for pooling use
    
    Be a distinguishable area, separate from other parts of the facility by use of secure
access points
    
    Be contiguous space so that all pooling administration system personnel are physically
located within the same secure area
 48




---



##### 




    
    Provide sufficient backup power to maintain operation through electrical outages of at
least eight hours.
 3.5.2 Facility Planning
  3.5.3 Reserved
 3.6 System Maintenance
  3.7 System Security
   3.8 System Inspection
     49




---



##### 



3.9 Web Site
   3.9.1 Availability and Access
   3.9.2 System Responsiveness
   3.9.3 Out-of-Service
   50




---



##### 



th
   3.9.4 Out-of-Service Notification
   3.9.5 Updates
  3.9.6 Web Site Help
  3.9.7 Support and Maintenance
  51




---



##### 



3.10 Reserved
 3.11 System Report Administration
  3.11.1 System Reports
  
    
    Donated Block Report  detailing what an SP has donated to pooling. Details will
include NPA-NXX-X, status, rate area, SP name, contaminated? (Y or N), Active and
Portable? (Y or N), AOCN, Switch CLLI and the effective date of the donation.
 
    
    Part 1A Report  detailing block submissions including state, PAS Tracking Number, type of
request, OCN, submission date, Part 3 issue date, disposition, and the NPA-NXX-X assigned.
 
 
    
    Part 4 Submitted Report  detailing what blocks (NPA-NXX-X) have been put in service by an
SP. The details will include the PAS Tracking Number, the NPA-NXX-X assigned, disposition,
the effective date, the in service date, OCN and rate area.
 
    
    Assignments Needing Part 4 Report  detailing what blocks (NPA-NXX-X) have not been put
into service by an SP. The details will include the PAS Tracking Number, the NPA-NXX-X
assigned, OCN, Part 4 due date, effective date.
 3.11.2 System Report Validation
  3.11.3 Help Desk
  52




---



##### 



3.11.4 Report Distribution
   3.12 System Testing
  IEEE Standard for Software Test
Documentation
 3.12.1 System Test Plan
  53




---



##### 



3.12.2 System Test Results
  3.13 System Acceptance
  3.14 System Processing Acknowledgement
 
 3.15 User Logon System
  3.15.1 Logon System Access
  3.15.2 Logon System Approval
  3.15.3 Logon System Security Level
  54




---



##### 



3.15.4 Reserved
 3.15.5 Logon System Problems
  3.15.6 User Access Permission Classes
   3.15.7 User Functionality
  
    
    Rate area pool inventory data  Users shall be able to query data by Rate area only,
NPA only, or both Rate area and NPA. These data queries shall allow the user to specify
assigned blocks only, available blocks only, or both assigned and available blocks.
    
    Block applications  Forms shall be available. Users shall be permitted to save
partially completed applications, which will be accessible during future system log-ins.
    
    Block reservations  Users shall be able to reserve block(s) pending regulatory
approval of safety valve requests.
    
    Previously filed application materials pertaining to the specific user  Users shall
have the ability to modify a pending request, provided the PA has not starting processing
the request.
    
    System email responses to application requests shall clearly identify the response, and
not contain generic subject lines.
    
    User profiles shall provide the ability for users to specify carbon copies on system
responses to multiple users.
 55




---



##### 




    
    Users shall be able to retrieve data on a read only basis, but shall have the ability
to download query report data to Excel spreadsheets.
 3.15.8 Reserved
 3.16 Unauthorized System Access
   3.16.1 Data Security
  3.17 System Disaster Recovery
  NFPA 1600 Standard on Disaster/Emergency Management and Business
Continuity Programs,
 3.17.1 Recovery Costs
  56




---



##### 



3.17.2 System Backup
  3.17.3 System Outage Notification
  3.18 Non-Performance
  3.18.1 Final Acceptance
  3.18.2 Reserved
 3.18.3 Reserved
 3.19 System Documentation
  IEEE Standard for Software User
Documentation.
  57




---



##### 



3.20 Pooling System and Equipment Transfer to Successor
    
    
    The system and all its supporting documentation
    
    All software and intellectual property
    
    All hardware
    
    Computers and related equipment
    
    Other peripheral devices
    
    All pooling records both current and stored.
    
    Also see Section 1.1 and Appendix A of Attachment ?, Transition Plan.
 3.20.1 Transfer Efficiency
  3.20.2 Reserved
 3.20.3 Technical Support
  3.20.4 Documentation
  58




---



##### 



3.20.5 Transition Plan
 Software Transition Plan (STrP)
 3.20.6 Reserved
 3.20.7 System and Equipment Ownership
  3.21 System and Equipment Inventory
  3.22 Reserved
 59




---



##### 



Section 4
 Contract Data Requirements List (CDRL) (Deliverables)
  4.1 Reserved
 4.2 Security Plan
  4.3 System Documentation Plan
  4.4 Disaster/Continuity of Operations Plan
  4.5 Statistical Forecasting Plan
  4.6 Management Reporting Plan
  4.6.1 Annual
  4.6.2 Semi-Annual
 60




---



##### 



4.6.2.1 Forecasted Demand
  4.6.2.2 Rate Area Inventory Pool Status
  4.6.3 Quarterly
 4.6.3.1 Pooling Matrices
  4.6.4 Monthly
 4.6.4.1 Thousands-Block Pooling
  4.6.4.2 System Performance
  4.6.4.3 Staffing
  4.6.5 By Request
  4.7 System Acceptance Plan
  4.8 QA Plan
  4.9 Transition Plan
 61




---



##### 



4.10 Maintenance Plan
  5.0 REQUIRED PERFORMANCE METRICS
 REQUIRED PERFORMANCE METRICS (RPM) TABLE
 Incentive(Negative)Acceptable
    
    Method
    
    (Impact onRequired
    
    Performance
    
    Quality
    
    Of
    
    ContractorService
    
    Standards
    
    Levels
    
    Surveillance
    
    Payments)Process Applications
(See PWS 
2.20.4,2.22.4.6)
    
    Applications processed
within 7 calendar days
    
    97%
    
    Reports, customer,
regulatory &/or industry
complaints, inspections,
and/or evaluations
    
    Invoice deduction of
$500 for each
application
processed lateAnswer calls
(See PWS 
2.22.4.3)
    
    Calls answered within 1
business day
    
    100%
    
    Industry evaluations and
reports
    
    Invoice deduction of
$500 for each
unanswered callSubmission of 
Deliverables
(See PWS 
4.2, 4.3, 4.4, 4.5, 4.6, 
4.6.1, 4.6.2.1, 
4.6.2.2, 4.6.3.1, 4.7, 
4.8, 4.9, 4.10)
    
    Deliverables submitted no
later than the due dates
    
    100%
    
    Web site review; files review;
customer, regulatory &/or
industry complaints,
inspections, and/or
evaluations
    
    Invoice deduction of
$1,000 per day for
each late reportSubmission of 
Deliverables
(See PWS 
4.6.4.1, 4.6.4.2, 
4.6.4.3, 4.6.5, )
    
    Deliverables submitted no
later than the due dates
    
    100%
    
    Web site review; files review;
customer, regulatory &/or
industry complaints,
inspections, and/or
evaluations
    
    Invoice deduction of
$500 per day for
each late reportPAS Availability
(See PWS 3.3)
    
    Pooling Administration
System is available
    
    99.9%
    
    Web site review, files review,
complaints (customer,
regulatory & industry),
inspections
    
    Invoice deduction of
$1,000 per day of
system unavailabilityMaintenance
(See PWS 3.3)
    
    Unscheduled maintenance
of the PAS is less than 9
hours in any 12 month
period
    
    100%
    
    Web site review, files review,
complaints (customer,
regulatory & industry),
inspections
    
    Invoice deduction of
1% of price of
contractMaintenance
(See PWS 3.3)
    
    Scheduled maintenance of the PAS is less than 24
hours in any 12
month period
    
    100%
    
    Web site review, files review,
complaints (customer,
regulatory & industry),
inspections
    
    Invoice deduction of
1% of price of
contract
 62




---



##### 



Appendix A
 Acronyms, Abbreviations and Definitions
 Allocation Date
    
    The allocation date is the date established by the pooling administrator (PA) when the PA officially makes the block assignment to a
service provider (SP).Aging
    
    Aging numbers are disconnected numbers that are not available for assignment to another end user or customer for a specified period of
time. Numbers previously assigned to residential customers may be aged for no more than 90 days. Numbers previously assigned to business
customers may be aged for no more than 365 days. (47CFR52.15) . An aging interval includes any announcement treatment period, as well as
the vacant telephone number intercept period. A number is disconnected when it is no longer used to route calls to equipment owned or
leased by the disconnecting subscriber of record.Auditor
    
    An auditor is a FCC-designated auditor.ATIS
    
    Alliance for Telecommunications Industry SolutionsBilling
    
    The cost of pooling administration is a shared cost that is billed to all pooling and non-pooling service providers pursuant to the FCCs
Number Optimization Order, FCC 00-104, dated March 31, 2000.Billing and Collection
Agent
    
    The designated vendor responsible for managing the pooling administration financial arrangements between the industry and pooling
administration vendor.BIRRDS
    
    Business Integrated Rating and Routing Database SystemBlock
    
    A range of 1000 TNs within the NPA-NXX, beginning with a station of n000, and ending with n999, where n is a value between 0 and 9.Block Donation Date
    
    The deadline for SPs to donate their thousands-block(s) (Appendix B, Reference 1, FCC 00-014.)Block Holder
    
    The recipient service provider of a 1K Block from the code holder. Also defined as the NPA-NXX-X holder in the LERG.CFR
    
    Code of Federal RegulationsCO
    
    Central OfficeCO Codes
    
    The sub-NPA code in a TN, i.e., digits D-E-F of a 10-digit NANP Area address. Central office codes are in the form NXX, where N is a
number from 2 to 9 and X is a number from 0 to 9. Central office codes may also be referred to as NXX codes (Appendix B, Reference 25,
47 C.F.R. § 52.7(c)).CONUS
    
    Continental United StatesCOTS
    
    Commercial OffThe-ShelfCOTS Software
    
    Commercial software that is sold in substantial quantities in the commercial marketplace and provided for use without modification.CDRL
    
    Contract Data Requirements ListCode Holder
    
    The code holder is the LERG Assignee of the NPA-NXX.
 63




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##### 



Contaminated Number
    
    An unavailable number (e.g., working), within a 1K Block, at the time the 1K Block is donated to the pooling administrator. A telephone
number is not available for assignment if it is classified as administrative, aging, assigned, intermediate, or reserved as defined in
FCC rules.Effective Date
    
    The date that is considered to be the ownership switchover date for the 1K Block from the code holder (NPA-NXX owning SP) to the block
holder (NPA-NXX-X owning SP). This is the date published in the LERG, and is also used by the pooling administrator and the NPAC.FAQ
    
    Frequently Asked QuestionFCC
    
    Federal Communications CommissionFTP
    
    File Transfer ProtocolIETF
    
    Internet Engineering Task ForceINC
    
    The Industry Numbering Committee (INC) is an industry forum operating under the auspices of the Alliance for Telecommunications Industry
Solutions (ATIS). Their mission is to provide an open forum to address and resolve industry-wide issues associated with the planning,
administration, allocation, assignment and use of numbering resources and related dialing considerations for public telecommunications
within the NANP area.IP
    
    Internet ProtocolISP
    
    Internet Services ProviderITU
    
    International Telecommunications UnionKnowledge base
    
    A database provided on a support web site programmed with application-specific, self-help information that is constantly being improved,
added-to, and updated based on information gathered from use of the application.LERG
    
    TelcordiaÔ LERGÔ Routing GuideLLC
    
    Limited Liability CorporationLNP
    
    Local Number PortabilityMSA
    
    Metropolitan Statistical AreaMTE
    
    Months to ExhaustMTTR
    
    Mean Time To RepairNANC
    
    The North America Numbering Council (NANC) is a Federal Advisory Committee established pursuant to the United States Federal Advisory
Committee Act, 5 U.S.C., App. 2 (1988) (FACA). The NANC was established to advise the FCC and other NANP member countries on issues
related to NANP administration, and to advise the Commission on local number portability administration issues in the United States.NANP
    
    North American Numbering Plan (NANP) is the basic numbering scheme for the public switched telecommunications networks in the following
19 countries (formerly known as World Zone 1): Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada,
Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines,
Trinidad & Tobago, Turks & Caicos Islands, and the United States (and
 64




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##### 



its territories). The format of the NANP is in compliance with
ITU standards as detailed in Recommendation E.164.NANPA
    
    North American Numbering Plan AdministrationNPA
    
    Number Plan AreaNPAC
    
    Number Portability Administration CenterNPA-NXX-X
    
    A range of 1000 pooled TNs within the NPA-NXX, beginning with a station of n000, and ending with n999, where n is a value between 0 and 9.NXX
    
    Network Numbering ExchangeNRUF
    
    Numbering Resource Utilization and ForecastPA
    
    Pooling AdministratorPAS
    
    Pooling Administration SystemPAS Software
    
    The non-COTS software that is used to operate the PAS (including source code and object code).PUC
    
    Public Utility CommissionQA
    
    Quality AssuranceRate Area
    
    Denotes the smallest geographic area used to distinguish rate boundaries.Reassignment
    
    The process of reestablishing the assignment of a thousands-block, which was previously assigned to another SP or to a new SP.RFP
    
    Request for ProposalSCP
    
    Service Control PointsSMS
    
    Service Management SystemSP
    
    Service ProviderSubcontractor
    
    An organization providing services to the contractor.Term of Administration
    
    The contractors contract shall be for a term of five years.TN
    
    Telephone NumberTRA
    
    Traffic Routing Administration, TelcordiaVacant Number
    
    A non-working number.Vacant Number Treatment
    
    A recorded announcement played to the calling party, when the NPA-NXX of the TN they have dialed is valid, but the 10-digit TN is not a
working number.
 65




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##### 



Appendix B
 Reference Documentation, Technical Standards and
Regulatory Orders
 In the Matter of Number Resource Optimization, Report and
Order and Further Notice of Proposed Rule Making,
 Industry Numbering Committee (INC) Thousand Block (NXX-X) Pooling
Guidelines,
  Thousand Block Number Pooling Using Number Portability, Technical Requirements No.
4, July 1999
  Industry Numbering Committee (INC) North American Numbering Plan
Forecast/Utilization Report (NRUF) Guidelines
 Industry Numbering Committee (INC) Central Office Code (NXX)
Assignment Guidelines
   Responses to Questions in the Numbering Resource Optimization Proceeding,
   66




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##### 



Administration of the North American Numbering Plan, Third Report and Order
  Number Portability Switching Systems
 FCC Computer Security Program Directive
 Functional Requirements Specifications : Number Portability
Administration Center (NPAC), Service Management System (SMS) http://www.npac.com/documents.htm
   IEEE Standard for Software User Documentation
 IEEE
Standard for Software Quality Assurance Plans
 NFPA 1600 Standard on Disaster/Emergency Management and
Business Continuity Programs,
 IEEE Standard for Software Test Documentation,
 Software Transition Plan (STrP),
  Methods and Procedures for National Number Pooling http://www.npac.com/secure
 In the Matter of Numbering Resource Optimization, Petition
for Declaratory Ruling and Request For Expedited Action on the July 15, 1997 Order of the
Pennsylvania Public Utility Commission Regarding Area Codes 412, 610, 215, and 717, Second Report
and Order, Order on Reconsideration in CC Docket No. 96-98 and CC Docket No. 99-200, and Second
Further Notice of Proposed Rulemaking
  67




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##### 



Appendix C
 Interface Contact Information
  NANPA
 NPAC
 BIRRDS/LERG
 Contact information is included to facilitate responses to this document by all potential
contractors and is not intended to endorse the particular organizations listed .
 68




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##### 



Appendix D
 Example Pooling Summary Report
 Example: Pooling Summary Report
State: 
Date of Report
 Type of Information
    
    NPA:
    
    RATE CENTERA. NPA ProfileBlock(s) Available for AssignmentBlock(s) AssignedAverage blocks assigned per month in last 6 monthsJeopardy condition?Current rationing?NPA relief plan?Quantity of currently LNP capable carriers
(participating)Quantity of carriers with future LNP capability
(non-participating)Quantity of carriers with no LNP mandated
(non-participating)Quantity of rate areasTop 100 MSA?Other distinguishing characteristics?Projected Demand for Blocks
 69




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Appendix E
 p-ANI Interim Assignment Guidelines for ESOK
  70




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71




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Section
    
    Page1     Preface
    
    
    732     Disclaimer and Limitation of Liability
    
    
    743     Purpose and Scope of This Document
    
    
    744     Assumptions and Constraints
    
    
    755     Assignment Principles
    
    
    776     Criteria for the Assignment of ESQK Numbers
    
    
    787     ESQK Assignment Functions
    
    
    788     Responsibilities of ESQK Number Applicants and Holders
    
    
    799     Assignment Procedures
    
    
    8010     Interim 9-1-1 RNA Responsibilities
    
    
    8111     Conflict Resolution and Appeals Process
    
    
    8112     Maintenance of These Guidelines
    
    
    8213     Future Considerations
    
    
    8214     Glossary
    
    
    84
 72




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##### 



Preface
  
  2
  
 2
    
    ©2005 by Alliance for Telecommunications Industry Solutions) created by the Emergency Services Interconnection Forum (ESIF). 73




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##### 



1 Disclaimer and Limitation of Liability
  2 Purpose and Scope of This Document
  3 4
 
    
    Should be in the format of NPA-NXX-XXXX and that they should be from the number
sets of NPA-211-XXXX and NPA-511-XXXX if the NPA-211-XXXX is exhausted.and
    
    Should be from the pools of NPAs that are valid for the Selective Router they will
be used for.
 
 3
    
    ESIF Issue 25 on the Use of Pooled or Ported Numbers as ESRKs4
    
    INC Issue 429 Non-Dialable ESRDs or ESRKs 74




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##### 



6
 3 Assumptions and Constraints
  3.1
    
    pANIs (and specific to these guidelines, ESQKs) in the format NPA-NXX-XXXX are by
definition7 in the format of a Central Office code and are therefore administered
by the North American Numbering Plan
Administrator8
under Guidelines developed by the
INC9.
 3.2
    
    In Stage II the NXX-211-XXXX and NXX-511-XXXX should be identified in 47 C.F.R. § 52.13.(d)
as a unique sub-set of NANP resources known as pANIs.
 3.3
    
    Although pANIs are believed to be a North American Numbering Plan resource the existing
requirements of 47 C.F.R. § 52 Numbering do not apply unless
 
 5
    
    The term  9-1-1 Governing Authority means an entity designated under state law or regulation to have decision-making and oversight responsibilities for a 9-1-1 Emergency Number System for one or more PSAPs.6
    
    Generally speaking, an E9-1-1 SSP is in the majority of cases an ILEC but there are other entities that perform that function.7
    
    47C.F.R. § 52.7(c)8
    
    47C.F.R. § 52.15(a)9
    
    47C.F.R. § 52.15(d) 75




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##### 



specifically indicated in these
interim guidelines. The specific sections of 47 C.F.R. § 52 that should apply to pANIs will be
determined in Stage II.3.4
    
    These interim guidelines are for use in cooperation with various North American Numbering
Plan numbering guidelines developed by the INC and the recommendations of ESIF and NANC.3.5
    
    The Interim 9-1-1 RNA will work with other entities administering ESQKs to transition
administrative functions to the Interim 9-1-1 RNA according to a mutually agreeable timetable
for transition.3.6
    
    ESQK numbering resources shall be assigned to permit the most effective and efficient use of
a finite numbering resource in order to prevent premature exhaust. Efficient resource
management and number conservation are necessary due to the industry impacts of expanding the
numbering resource.3.7
    
    If at any point the FCC rules require regulatory certification, the applicant must be able to
demonstrate that regulatory authorization has been obtained for the issuance of ESQK numbering
resources.3.8
    
    These guidelines do not address the issue of who will fulfill the role of Interim 9-1-1 RNA.
The NANC pANI IMG developed these interim guidelines with ESIF without any assumption on who
should be the Interim 9-1-1 RNA.3.9
    
    The NANC developed these interim guidelines as a temporary guide for the industry pending
development of permanent INC guidelines in cooperation with ESIF. .3.10
    
    Administrative assignment of the ESQK numbering resource to an ESQK holder does not imply
ownership of the resource by the Interim 9-1-1 RNA, nor does it imply ownership by the ESQK
holder to which it is assigned.3.11
    
    Interim 9-1-1 RNA and numbering resource administrators are responsible for managing
numbering resources in accordance with these guidelines and the orders of applicable
regulatory authorities.3.12
    
    An applicant is not required to provide any additional explanation or justification of items
to which he/she has certified. However, that explanation/justification alone may not provide
the Interim 9-1-1 RNA with sufficient information upon which to make a decision regarding pANI
number assignment, and additional dialog and written documentation may be required. The
Interim 9-1-1 RNA is still obligated to reply within five business days. [3.13
    
    Should the FCC delegate authority to state commissions, state commissions shall have access
to Eligible Users inventory assignments and their use of ESQKs in each Selective Router for
the purpose of ensuring the correct application of these numbering resources. Should the FCC
delegate authority to state commissions, state commissions may request an accounting of
inventories from the Eligible Users operating within their states, and Eligible Users must
comply with such state commission requests. Entities that fail to comply with a state
commission request for ESQK information shall be denied ESQKs should the FCC delegate such
authority to state commissions.
 76




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##### 



3.14
    
    The Interim 9-1-1 RNA will survey existing usage to ensure that unique ESQKs are being
assigned.3.15
    
    These guidelines do not describe the method by which the unique ESQKs as identified in this
document are transmitted across and processed by networks. Such arrangements may be contained
in other standards, documents, or business agreements.
 4
    
    Assignment Principles
  4.1
    
    An Eligible User is any entity that provides the appropriate documentation identified in
these guidelines for the need for ESQKs to perform routing or data retrieval functions
associated with emergency services. In the context of these guidelines, an Eligible User
shall include a VSP or an entity providing VPC service acting on behalf of VSP(s). An entity
that has not obtained approval from the 9-1-1 Governing Authority will not be considered an
Eligible User.4.2
    
    ESQKs are assigned for use at a Selective Router for which the Eligible User has approval to
route E9-1-1 traffic for termination to a PSAP or an Emergency Service Zone (ESZ) within a
PSAP.4.3
    
    ESQK NPA-211-XXXX should be used before ESQK NPA-511-XXXX unless ESQKs from NPA 211 have been
assigned and are being used where the NPA will coincide with the NPA of the Selective Router.
These ESQKs shall be considered non-dialable in the Eligible Users network.4.4
    
    ESQKs are assigned uniquely to individual Eligible Users.4.5
    
    At the discretion of the 9-1-1 Governing Authority, a VPC operator that processes 9-1-1 calls
originating from various VSP networks is not required to acquire and use separate ESQKs for
each VSP as long as the VPC enables clear identification of the originating VSP in the display
of the callers information at the PSAP.4.6
    
    ESQKs will be assigned in contiguous ranges (where possible), and in quantities requested by
the applicant. However, the Interim 9-1-1 RNA does not guarantee that all ESQKs will be
assigned in contiguous ranges.4.7
    
    Any entity assigning ESQKs will:
 4.7.1
    
    Assign ESQKs in a fair, timely and impartial manner to any Eligible
User.4.7.2
    
    Assign ESQKs on a first come, first served basis from the available
pool.4.7.3
    
    Make all ESQK assignments in conformance with these guidelines.
 77




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##### 



4.7.4
    
    Treat all information received from applicants as proprietary and
confidential. The Interim 9-1-1 RNA is permitted to provide the contact
information for the assigned user of any given ESQK(s) to law enforcement
agencies, PSAPs, and E9-1-1 SSPs as well as any state or federal agency that has
direct regulatory responsibilities over E9-1-1.
 4.8
    
    Information that is requested of an Eligible User in support of an ESQK application shall be
uniform and kept to a minimum.
 5
    
    Criteria for the Assignment of ESQK Numbers
  5.1
    
    ESQKs are assigned to entities for use at a Selective Router for which the Eligible User has
approval from the 9-1-1 Governing Authority to route E9-1-1 traffic for termination to a PSAP.5.2
    
    The potential Eligible User must self-certify that it is able to route traffic to the
appropriate Selective Router before receiving its first grant of ESQK numbering resources.5.3
    
    The potential Eligible User must submit an ESQK request form certifying that a need exists
for the assignment for use with a specific Selective Router.5.4
    
    The Interim 9-1-1 RNA will not issue ESQKs to an Eligible User without an Operating Company
Number (OCN)10. The OCN cannot be shared with another Eligible User.5.5
    
    All applications for numbering resources must include the company name, company headquarters
address, OCN, parent companys OCN(s), and the primary type of business in which the numbering
resources will be used.115.6
    
    All applications for numbering resources must include a National Emergency Number Association
(NENA) provided Company ID to be associated with the ESQKs5.7
    
    ESQKs will not be reserved.5.8
    
    Information that is requested of an Eligible User in support of an ESQK application shall be
maintained by the Interim 9-1-1 RNA.
 6
    
    ESQK Assignment Functions
  6.1
    
    Produce and make available upon request information regarding ESQK Administration processes,
guidelines, interfaces and services.
 
 10
    
    FCC 01-362, 47 C.F. R. § 52.15 (g)(4).11
    
    FCC 00-104, 47 C.F.R. § 52.15 (g) (1). 78




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##### 



6.2
    
    Provide, upon request of the ESQK applicant, information on how to obtain documents related
to pANI Numbering Administration by either referring the applicant to web sites where it will
be possible to download electronic copies or providing paper copies if the ESQK applicant
cannot obtain the document via the Internet.6.3
    
    Receive and process applications (ESQK Assignment Request Form) for ESQKs within the
geographic NPA(s) for which the Interim 9-1-1 RNA is responsible.6.4
    
    Receive ESQK application from Eligible Users and validate the entire application to determine
if the request is in compliance with ESQK assignment policies and guidelines. If one or more
errors are identified, the Interim 9-1-1 RNA will notify the applicant with a list of all
errors on the application. Upon notification, the application is suspended and the applicant
has up to two business days to respond with the corrections back to the Interim 9-1-1 RNA. If
the application is returned within the two business days with all errors corrected, the
Interim 9-1-1 RNA will lift the suspension and proceed with the assignment process. If the
errors identified by the Interim 9-1-1 RNA are not corrected by the applicant within two
business days, the Interim 9-1-1 RNA will issue a denial.6.5
    
    Respond within five business days from the date of receipt of an error free application form
by completing the response portion of the form that is part of these guidelines.6.6
    
    Maintain records on ESQKs assigned plus those available.6.7
    
    The Interim 9-1-1 RNA will track and monitor ESQK assignments and assignment procedures to
ensure that all assignments of ESQKs are being used in an efficient and effective manner.
Ongoing ESQK administrative procedures that foster conservation shall include, but not be
limited to, the following:
 a)
    
    Strict conformance with these guidelines by those using ESQKs.b)
    
    Appropriate and timely recommended changes to these guidelines, if they are found to
result in inefficient or inappropriate use or assignment of ESQKs.. However, any changes to
these guidelines must be forwarded to the INC for review and action.
 7
    
    Responsibilities of ESQK Number Applicants and Holders
  12
 7.1
    
    Provide an OCN that uniquely identifies the applicant. The OCN cannot be shared with another
service provider. In addition, the applicants parent company
 
 12
    
    ESQK applicants can obtain a current copy of the pANI
Interim Assignment Guidelines for ESQK at the following website:
http://www.atis.org/inc/docs/finaldocs/ESQK-Interim-Assignment-Guidelines-Final-
Document.doc 79




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##### 



13 14
 7.2
    
    A NENA provided Company ID to be associated with the ESQKs.7.3
    
    The information associated with ESQK assignment may change over time. Such changes may
occur, for example, because of the transfer of an ESQK from a VSP to a VPC.7.4
    
    The holder of ESQKs assigned by the Interim 9-1-1 RNA, or acquired by merger or acquisition,
must use the ESQKs consistent with these guidelines. If the Eligible User no longer provides
service in the area, the Eligible User must notify the Interim 9-1-1 RNA.7.5
    
    The Interim 9-1-1 RNA will retain copies of such notifications and deliver them to the
permanent 9-1-1 RNA for use in reclamation proceedings. The Interim 9-1-1 RNA must be
immediately notified of any changes to the information contained in the application.
 8
    
    Assignment Procedures
  8.1
    
    An ESQK Applicant requesting resources from the Interim 9-1-1 RNA, shall:
 a)
    
    provide the VoIP ESQK Interim Request Form (attached as an Exhibit to these
interim guidelines) that it is an Eligible User:b)
    
    complete the ESQK application form per these guidelines.8.2
    
    An applicant must apply to the Interim 9-1-1 RNA (contact details provided below). An
applicant should follow all application instructions found on the application form. At a
minimum, the form will request:
 a)
    
    The full legal name of the applicant as it appears on the VESA
certification, interconnection agreement, letter of certification, or legal
documents provided to any regulatory authority having oversight.b)
    
    Any names under which the applicant does business (d/b/as)c)
    
    The name and contact information (address, telephone number, and
email address) of the individual making the request on behalf of the Applicant;d)
    
    A list of the NPAs associated with the relevant Selective Router for
which ESQKs are needed;e)
    
    A list of the PSAPs to which the ESQKs requests are related,
including the state, county, and municipality in which the PSAP is located; andf)
    
    The quantity of ESQKs being requested for each NPA.
 
 13
    
    FCC 01-362, 47 C.F.R. § 52.15 (g)(4).14
    
    NECA assigns Company Codes that may be used as OCNs.
Companies with no prior CO Code or Company Code assignments may contact NECA
(800 524-1020) to be assigned a Company Code(s). Since multiple OCNs and/or
Company Codes may be associated with a given company, companies with prior
assignments should direct questions regarding appropriate OCN usage to the
Telcordia Routing Administration (TRA) on 732 699-6700. 80




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8.3
    
    Any applicant denied an ESQK assignment under these guidelines has the right to appeal that
decision (see Section 11 for procedures).
 9
    
    Interim 9-1-1 RNA Responsibilities
 9.1
    
    The Interim 9-1-1 RNA will track and monitor ESQK assignments and assignment procedures, and
recommend appropriate and timely changes to these guidelines, if they are found to result in
inefficient or inappropriate use or assignment of ESQKs. However, any changes to these
guidelines must be approved by the INC with guidance by ESIF if appropriate.9.2
    
    The Interim 9-1-1 RNA will not engage in audits or reclamation.9.3
    
    Initial Implementation: Before it begins assigning ESQKs, the Interim 9-1-1 RNA must ensure
that the ESQKs it assigns are not presently in use. Because it is believed that few ESQKs
have been assigned from the 211 NXXs, the Interim 9-1-1 RNA will assign ESQKs only from the
211 NXX unless extenuating circumstances exist. To avoid duplication, the Interim 9-1-1 RNA
will first perform the following steps in order until it can determine what numbers are
available to be assigned:
 1.
    
    Ask existing mobile position center (MPC) and VPC vendors to provide a list
of all the entities that have been assigned pANIs in the 211 NXX, and the entity (and
contact information) that assigned the pANI.2.
    
    Ask each wireless service provider to respectively identify the entity that
provides pANIs to it.3.
    
    Ask each E9-1-1 SSP to identify any pANI and entity that it has assigned a
p-ANI to from the 211 code. In addition, ask each E9-1-1 SSP to identify any other
entities that may perform pANI assignments within its territory (including
independents).
 9.4
    
    Once it has compiled a list of entities that assign numbers, the Interim 9-1-1 RNA will
canvass those entities to determine what, if any, pANIs they have assigned from the 211 NXX.
The remaining available pANIs in the 211-NXX in all NPAs will constitute the available pool
from which the Interim 9-1-1 RNA will assign ESQKs.9.5
    
    The Interim 9-1-1 RNA will ensure the completeness of each application and accompanying
documentation before it assigns resources.9.6
    
    The Interim 9-1-1 RNA will process each application within 5 business days, on a first in,
first out basis, and inform the applicant of the result by an identifiable
email form. If the application is denied, the Interim 9-1-1 RNA
will provide a detailed explanation of the denial.
 10
    
    Conflict Resolution and Appeals Process
  81




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##### 



10.2
    
    Disagreements may arise between parties affected by these interim guidelines in the context
of the administration and management of these guidelines. In all cases, the parties will make
reasonable, good faith efforts to resolve such disagreements among themselves, consistent with
the interim guidelines, prior to pursuing any appeal.10.3
    
    If a conflict is determined to exist, the following escalation process should be followed:The affected party should contact the entity with whom the conflict exists and
attempt a resolutionIf resolution cannot be achieved among the involved affected parties, the issue
should be escalated in the following order:
 
 10.4
    
    Questions regarding interpretation or clarification of these Interim Guidelines may be
referred to NANC for resolution. Unless otherwise mutually agreed to by the parties, these
questions will be submitted in a generic manner protecting the identity of the appellant.10.5
    
    Reports on any resolution resulting from the above options, the content of which will be
mutually agreed upon by the involved parties, will be kept on file by the Interim 9-1-1 RNA.
At a minimum, the report will contain the final disposition of the appeal, e.g., whether or
not an ESQK was assigned.
 11
    
    Maintenance of These Guidelines
 11.1
    
    These guidelines may be updated to reflect changes in industry practices or national
regulatory directives.11.2
    
    Requests for changes to these guidelines should be directed to the appropriate industry
forum, currently the INC.
 12
    
    Future Considerations
  82




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##### 



12.1
    
    pANI Number Resource Management
 a)
    
    The Interim VoIP Architecture for Enhanced 9-1-1 Services (i2)
currently posted on the NENA web site for public review/comment contains ESQK
processing, utilization and administration principles proposed as industry
standard. The final i2 standard should be a consideration in the development of
permanent guidelines.b)
    
    With over 6000 PSAPs and an unknown number of Eligible Users, it is
vital that the permanent 9-1-1 RNA employ pANI allocation practices that support
the efficient and effective use of the pANI numbering resources.
 12.2
    
    Segregating wireless (ESRKs) and VoIP (ESQK) pANI Numbering Resources
 a)
    
    There are substantial benefits from segregating wireless pANIs
(ESRKs) and VoIP pANIs (ESQKs) into separate NXX codes. Accordingly, they should
be so segregated wherever possible. As a general matter ESQKs should not be drawn
from an NXX that has already been opened for ESRKs, and when a code is exhausted
for either ESQKs or ESRKs, it is preferable to open a new code rather than to
assign ESQKs and ESRKs from the same code.b)
    
    Public safety agencies rely on the particular NXX to make important
distinctions. For example, where 511 (or 211) is used for ESRKs, 511 on a No
Record Found query identifies the caller as wireless. If 511 were used in the
same area for ESQKs, this distinction would be lost.c)
    
    Public safety agencies also key on the NXX to create reports. If
ESRKs and ESQKs are drawn from the same NXX, creating such reports for
wireless-only or VoIP-only will not be possible. In some cases these reports are
used to ensure accurate billing.
 12.3
    
    Other Consideration
  83




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##### 



13
    
    Glossary
 9-1-1 Governing Authority
    
    An entity designated under state
law or regulation to have
decision-making and oversight
responsibilities for a 9-1-1
Emergency Number System for one or
more PSAPs.Applicant
    
    Eligible Users who submit a ESQK
Request to the Interim 9-1-1 RNA
for the purpose of being assigned
ESQKs for their use.Central Office (CO) Code
    
    The sub-NPA number in a TN, i.e.,
digits D-E-F of a 10-digit NANP
Area address. Central office codes
are in the form NXX, where N is a
number from 2 to 9 and X is a
number from 0 to 9. Central office
codes may also be referred to as
NXX codes. (47 C.F.R. § 52.7(c))Conservation
    
    Consideration given to the
efficient and effective use of a
finite numbering resource in order
to minimize the cost and need to
expand its availability in the
introduction of new services,
capabilities and features.E9-1-1 System Service Providers
(E9-1-1 SSP)
    
    Generally speaking, an E9-1-1 SSP
is in the majority of cases an ILEC
but there are other entities that
perform that function.Eligible User
    
    An Eligible User is any entity that
provides the appropriate
documentation identified in these
guidelines for the need for ESQKs
to perform routing or data
retrieval functions associated with
emergency services. In the context
of these guidelines, an Eligible
User shall include a VSP or an
entity providing VPC service acting
on behalf of VSP(s). An entity
that has not obtained approval from
the 9-1-1 Governing Authority will
not be considered an Eligible User.Emergency Services Interconnection 
Forum (ESIF)
    
    ESIF, of the Alliance for
Telecommunications Industry
Solutions (ATIS), is the primary
venue for the telecommunications
industry, public safety and other
stakeholders to generate and refine
both technical and operational
interconnection issues to ensure
life-saving E9-1-1 services are
available for everyone in all
situations. ESIF enables many
different telecommunications
entities to fully cooperate and
interconnect with each other to
determine the best practices and
solutions necessary to effectively
and promptly deploy E9-1-1 services
nationwide. ESIFs mission is to
facilitate the identification and
resolution of both technical and
operational issues related to the
interconnection of telephony and
emergency services networks.
 84




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##### 



Emergency Service Query Key (ESQK)
    
    Emergency Service Query Key (ESQK)
 The ESQK identifies a call
instance at a VPC, and is
associated with a particular SR and
PSAP combination. The ESQK is
delivered to the E9-1-1 SR and as
the calling number/ANI for the call
to the PSAP. The ESQK is used by
the SR as the key to the Selective
Routing data associated with the
call. The ESQK is delivered by the
SR to the PSAP as the calling
number/ANI for the call, and is
subsequently used by the PSAP to
request ALI information for the
call. The ALI database includes the
ESQK in location requests sent to
the VPC. The ESQK is used by the
VPC as a key to look up the
location object and other call
information associated with an
emergency call instance. The ESQK
is expected to be a ten-digit North
American Numbering Plan Number.Industry Numbering Committee (INC)
    
    A standing committee of the
Alliance for Telecommunications
Industry Solutions (ATIS) that
provides an open forum to address
and resolve industry-wide issues
associated with the planning,
administration, allocation,
assignment and use of numbering
resources and related dialing
considerations for public
telecommunications within the North
American Numbering Plan (NANP)
area.North American Numbering Council (NANC)
    
    North American Numbering Council -
On October 5, 1995, the Federal
Communications Commission (FCC)
established the North American
Numbering Council (NANC), by filing
its charter with Congress, to
provide advice and recommendations
to the FCC and other governments
(including Canada and Caribbean
countries) on numbering issues.NANP (North American Numbering Plan)
    
    A numbering architecture in which
every station in the NANP Area is
identified by a unique ten-digit
address consisting of a three-digit
NPA number, a three digit central
office number of the form NXX, and
a four-digit line number of the
form XXXX.NANPA
(North American Numbering Plan 
Administration)
    
    With divestiture, key
responsibilities for coordination
and administration of the North
American Numbering/Dialing Plans
were assigned to NANPA. These
central administration functions
are exercised in an impartial
manner toward all industry segments
while balancing the utilization of
a limited resource.
 85




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##### 



NANP Area
    
    Consists of the United States,
Canada and the Caribbean countries
(American Samoa, Anguilla, Antigua,
Bahamas, Barbados, Bermuda, British
Virgin Islands, Canada, Cayman
Islands, Dominica, Dominican
Republic, Grenada, Jamaica,
Montserrat, St. Kitts & Nevis, St.
Lucia, St. Vincent & Grenadines,
Turks & Caicos Islands, Trinidad &
Tobago, and the United States
(including Puerto Rico, the U.S.
Virgin Islands, Guam and the
Commonwealth of the Northern
Mariana Islands).Numbering Plan Area (NPA)
    
    Numbering Plan Area, also called
area code. An NPA is the 3-digit
code that occupies the A, B, and C
positions in the 10-digit NANP
format that applies throughout the
NANP Area. NPAs are of the form
N0/1X, where N represents the
digits 2-9 and X represents any
digit 0-9. After 1/1/95, NPAs will
be of the form NXX. In the NANP,
NPAs are classified as either
geographic or non-geographic.a) Geographic NPAs are NPAs which
correspond to discrete geographic
areas within the NANP Area.b) Non-geographic NPAs are NPAs
that do not correspond to discrete
geographic areas, but which are
instead assigned for services with
attributes, functionalities, or
requirements that transcend
specific geographic boundaries.
The common examples are NPAs in the
N00 format, e.g., 800.Operating Company Number (OCN)
    
    An Operating Company Number is a
four place alphanumeric number that
uniquely identifies providers of
local telecommunications service.
OCN assignments are required of all
Service Providers in their
submission of utilization and
forecast data (FCC 00-104, ¶ 41 and
Public Notice DA 00-1549).
Relative to CO Code assignments,
NECA assigned Company Numbers may
be used as OCNs. Companies with no
prior CO Code or Company Number
assignments contact NECA (800
524-1020) to be assigned a Company
Number(s). Since multiple OCNs
and/or Company Numbers may be
associated with a given company,
companies with prior assignments
should direct questions regarding
appropriate OCN usage to the
Telcordia Routing Administration
(TRA) on 732 699-6700.Pseudo-Automatic Number 
Identification (pANI) Codes
    
    Used generically in this document
to include any of the other more
specifically descriptive acronyms
associated with numbers used for
routing emergency calls today, such
as but not limited to: ESRD, ESRK,
ESQK, PSAP routing numbers, etc.Service Provider
    
    The term service provider refers
to a telecommunications carrier or
other entity that receives
numbering resources from the NANPA,
a Pooling Administrator or a
telecommunications carrier
 86




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for the
purpose of providing or
establishing telecommunications
service (FCC 00-104, § 52.5 (i)).Unassignable Code
    
    An unassignable number is an NXX
code designated by the
administrator which will not be
made available for assignment to
any number applicant. For example,
the number 9-1-1 will not be
assigned as a central office code
so as to avoid potential conflict
with emergency services.VPC
    
    VoIP Positioning Center.Wireless E9-1-1 ESRD/ESRK Number
    
    A 10-digit number used for the
purpose of routing an E9-1-1 call
to the appropriate Public Service
Answering Point (PSAP) when that
call is originating from wireless
equipment. The Emergency Services
Routing Digit (ESRD) identifies the
cell site and sector of the call
origination in a wireless call
scenario. The Emergency Services
Routing Key (ESRK) uniquely
identifies the call in a given cell
site/sector and correlates data
that is provided to a PSAP by
different paths, such as the voice
path and the Automatic Location
Identification (ALI) data path.
Both the ESRD and ESRK define a
route to the proper PSAP. The ESRK
alone, or the ESRD and/or Mobile
Identification Number (MIN), is
signaled to the PSAP where it can
be used to retrieve from the ALI
database, the mobile callers
call-back number, position and the
emergency service agencies (e.g.,
police, fire, medical, etc.)
associated with the callers
location. If a NANP TN is used as
an ESRD or ESRK, this number cannot
be assigned to a customer.
 87




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##### 



VoIP Interim ESQK Request Form
 Applicant Information
    
    * Required EntriesApplicant Company () Legal Name
    
    *DBA Name(s) (if any)
    
    *Operating Company Number (OCN)
    
    *NENA ID
    
    *Contact Name
    
    *Contact Address1
    
    *Contact Address2Contact City
    
    *Contact State
    
    *Contact Zip
    
    *Contact Telephone Number
    
    *Contact E-Mail Address
    
    *
 PSAP InformationPSAP Name
    
    *PSAP State
    
    *PSAP CountyPSAP Municipality9-1-1 Governing Authority Contact Name
    
    *9-1-1 Governing Authority Contact Tel#
    
    *9-1-1 Governing Authority Contact E-mail
 # ESQKs RequestedValid NPAs for the area being served
    
    *NPA in which ESQK(s) have been requested
    
    *Total Number of ESQKs Requested
    
    *
 88




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##### 



Applicant CertificationI hereby certify that I have read the pANI Interim Assignment Guidelines for ESQK  and meet
the criteria required to obtain the requested number of ESQKs.VSP Authorized Electronic Signature, orVPC Authorized Electronic SignatureAssignment (To be Completed by Interim 9-1-1 RNA)A list of the ESQKs assignedDate Assigned
    
    *Assigned ByInterim 9-1-1 RNA Contact Name
    
    *Interim 9-1-1 RNA Contact Telephone Number
    
    *Interim 9-1-1 RNA E-mail Address
    
    *
 By applying for this resource, the applicant hereby certifies that it
 89




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SECTION D  PACKAGING AND MARKING
 FOR THIS SOLICITATION, THERE ARE NO CLAUSES IN THIS SECTION
 90




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##### 



SECTION E  INSPECTION AND ACCEPTANCE
 E.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
  www.arnet.gov/far
  NUMBER
    
    TITLE
    
    DATE52.246-4
    
    Inspection of Services Fixed Price
    
    AUG 1996
 91




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SECTION F  DELIVERIES OR PERFORMANCE
 F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
  www.arnet.gov/far
  NUMBER
    
    TITLE
    
    DATE52.242-15
    
    Stop-Work Order
    
    AUG 1989
 F.2 PERIOD OF PERFORMANCE
  Base Period
    
    
    08/15/2007  08/14/2009First Option Period
    
    
    08/15/2009  08/14/2010Second Option Period
    
    
    08/15/2010  08/14/2011Third Option Period
    
    
    08/15/2011  08/14/2012
 F.3 PLACE OF PERFORMANCE
   F.4 DELIVERY SCHEDULE
  92




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SECTION G  CONTRACT ADMINISTRATION DATA
 G.1 CONTRACT ADMINISTRATION
  A. Contracting Officer (CO):
 Name:
    
    Anthony S. WimbushAddress:
    
    FCC, OMD, AO, CPC445 12th Street, SW, Room 1A524Washington, DC 20554Phone:
    
    (202) 418-0932Fax:
    
    (202) 418-0237Contract Administrator:Name:
    
    Anthony S. WimbushAddress:
    
    FCC, PMD, AO, CPC445 12th Street, SW, Room 1A511Washington, DC 20554Phone:
    
    (202) 418-0932Fax:
    
    (202) 418-0237
 B. The Contracting Officers Technical Representative (COTR):
  C. Service Providers Point of Contact:
 Name:
    
    Amy PutnamAddress:
    
    46000 Center Oak PlazaSterling, VA  20166Phone:
    
    (717) 232-5533eFax:
    
    (284) 229-0715
 93




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##### 



G.2 DESIGNATION OF CONTRACTING OFFICERS TECHNICAL REPRESENTATIVE
 A. The Contracting Officers Technical Representative (COTR) is as follows:
 COTR:
 Name:
    
    Gary RemondinoAddress:
    
    FCC, WCB445 12th Street, SW, Room 5C143Washington, DC 20554Phone:
    
    (202) 418-2298
    G.3 INVOICES
       94




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FCC Travel/ Operations Group, Room #1A761, 445 12th Street, S.W., Washington, DC 20554.
*
   
   th
     th
  95




---



##### 



NOTE: *Invoices may be submitted via email to: FO-Einvoices@fcc.gov . In addition, copies of the
emailed invoices shall also be sent to the CO and COTR.
 G.4 DESIGNATION OF OFFICE FOR RECEIPT OF ELECTRONIC FUNDS TRANSFER INFORMATION
  G.5 MONTHLY PROGRESS REPORTING
   (1)
    
    Contract number and title(2)
    
    Type of report, sequence number of report, and period of performance being reported.(3)
    
    Contractors name and address(4)
    
    Author(s)(5)
    
    Date of report
     (1)
    
    Monthly invoiced amount and date;(2)
    
    Total invoiced amount to date;(3)
    
    If applicable, title, date, and amount of change orders and/or other modifications;(4)
    
    Total remaining funds.
 96




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##### 



SECTION H  SPECIAL CONTRACT CLAUSES
 H.1. INSURANCE
   Workers compensation and employers liability
  General Liability
  Automobile Liability
  H.2 SAVE HARMLESS AND INDEMNITY AGREEMENT
 Responsibility for Government Property.
 97




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##### 



Hold Harmless and Indemnification Agreement
 Contractor/Employees Property
 H.3 CONFIDENTIALITY AND CONFLICT OF INTEREST AND NEUTRALITY REQUIREMENTS
   98




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##### 



See Administration of
the North American Numbering Plan, Request of Lockheed Martin Corporation and Warburg, Pincus & Co. for Review of the Transfer
of the Lockheed Martin Communications Industry Services Business, Letter to Neustar, Inc. from Chief, Wireline Competition Bureau, Neustar Inc. Request to Allow Certain Transactions without Prior
Commission Approval and to Transfer Ownership,
  99




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##### 



H.4 KEY PERSONNEL
   1.
    
    Name:[***] Title/Job Classification: [***]2.
    
    Name:[***] Title/Job Classification: [***]3.
    
    Name:[***] Title/Job Classification: [***]4.
    
    Name:[***] Title/Job Classification: [***]5.
    
    Name:[***]Title/Job Classification: [***]6.
    
    Name:[***]Title/Job Classification: [***]
 100




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##### 



7.
    
    Name:[***]Title/Job Classification: [***]8.
    
    Name:[***]Title/Job Classification: [***]9.
    
    Name:[***]Title/Job Classification: [***]
         101




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H.5 SUITABILITY AND SECURITY PROCESSING
         102




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103




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104




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th
       105




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H.6 GOVERNMENT PROPERTY
 Government Property
  Government-Furnished Property
  Contractor-Acquired Property
  H.7 RIGHTS IN DATA
 Rights in Government-Furnished COTS Software
  106




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Rights in Government-Furnished Data Other Than COTS Software
  Rights in Data Other Than Government-Furnished Data
 
 107




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##### 



PART II  CONTRACT CLAUSES
 SECTION I  CONTRACT CLAUSES
 I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
  www.arnet.gov/far
  NUMBER
    
    TITLE
    
    DATE52.202-1
    
    Definitions
    
    July 200452.203-3
    
    Gratuities
    
    April 198452.203 -5
    
    Covenant Against Contingent Fees
    
    April 198452.203 -6
    
    Restrictions on Subcontractor Sales
To The Government
    
    July 199552.203 -7
    
    Anti-Kickback Procedures
    
    July 199552.203-8
    
    Cancellation, Rescission, and Recovery
of Funds for Illegal or Improper Activity
    
    January 199752.203-10
    
    Price Or Fee Adjustment For Illegal Or
Improper Activity
    
    January 199752 .203-12
    
    Limitation On Payments To Influence
Certain Federal Transactions
    
    Sept 200552.204 -2
    
    Security Requirements
    
    August 199652.204-4
    
    Printed or Copied Double-Sided on
Recycled Paper
    
    August 200052.204 -7
    
    Central Contractor Registration
    
    July 200652.209-6
    
    Protecting the Governments Interest
When Subcontracting With Contractors
Debarred, Suspended, or Proposed for
Debarment
    
    January 200552.215-2
    
    Audit and RecordsNegotiation
    
    June 199952.215-8
    
    Order of PrecedenceUniform Contract
Format
    
    October 199752.219-8
    
    Utilization of Small Business Concerns
    
    May 200452.219-9
    
    Small Business Subcontracting Plan Alt II
    
    July 200552.219-16
    
    Liquidated Damages-Subcontracting Plan
    
    January 199952.219-23
    
    Notice of Price Evaluation Adjustment for
Small Disadvantaged Business Concerns
    
    Sept 200552 .222-3
    
    Convict Labor
    
    June 200352.222-21
    
    Prohibition of Segregated Facilities
    
    February 199952.222-26
    
    Equal Opportunity
    
    April 200252.222-35
    
    Equal Opportunity for Special Disabled
Veterans, Veterans of the Vietnam Era,
 108




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##### 



NUMBER
    
    TITLE
    
    DATEand Other Eligible Veterans
    
    Dec 200152.222-36
    
    Affirmative Action for Workers with
Disabilities
    
    June 199852.222-37
    
    Employment Reports on Special Disabled
Veterans, Veterans of the Vietnam Era,
And Other Eligible Veterans
    
    Dec 200152.222-50
    
    Combating Trafficking in Persons
    
    Apr 200652.223-6
    
    Drug Free Workplace
    
    May 200152.223-14
    
    Toxic Chemical Release Reporting
    
    August 200352.224-1
    
    Privacy Act Notification
    
    April 198452.224-2
    
    Privacy Act
    
    April 198452.225-13
    
    Restrictions on Certain Foreign Purchases
    
    Feb 200652.227-1
    
    Authorization and Consent
    
    July 199552 .227-3
    
    Patent Indemnity
    
    April 198452.227-19
    
    Commercial Computer Software-
Restricted Rights
    
    June 198752.227-23
    
    Rights to Proposal Data (Technical)
    
    June 198752.229-3
    
    Federal, State and Local Taxes
    
    April 200352.232-1
    
    Payments
    
    April 198452.232-11
    
    Extras
    
    April 198452.232-17
    
    Interest
    
    June 199652.232-23
    
    Assignment of Claims
    
    January 198652.232-33
    
    Payment by Electronic Funds Transfer
Central Contractor Registration
    
    October 200352.233-1
    
    Disputes
    
    July 200252.233-3
    
    Protest After Award
    
    August 199652.233-4
    
    Applicable Law for Breach of Contract Claim
    
    October 200452.237-3
    
    Continuity of Services
    
    January 199152.242-13
    
    Bankruptcy
    
    July 199552.243-1
    
    ChangesFixed Price Alternate I
    
    August 198752.245-1
    
    Property Records
    
    April 198452.245-2
    
    Government Property
(Fixed Price Contracts)
    
    May 200452.246-25
    
    Limitation of LiabilityServices
    
    February 199752.248-1
    
    Value Engineering
    
    February 200052.249-2
    
    Termination for Convenience Of The
Government (Fixed- Price)
    
    May 200452.249-8
    
    Default (Fixed-Price Supply and Service)
    
    April 198452.253-1
    
    Computer Generated Forms
    
    January 1991
 I.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)
  109




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##### 



I.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT
(MAR 2000)
    I.4 52.239-1 PRIVACY OR SECURITY SAFEGUARDS (AUG 1996)
    I.5 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (FEB 2006)
 Definitions.
   110




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##### 



I.6 52.227-14 RIGHTS-IN-DATA-GENERAL ALT V (JUN 1987)
 Definitions
  111




---



##### 



112




---



##### 



Data first produced in the performance of this contract.
 113




---



##### 



Data not first produced in the performance of this contract provided
 Removal of copyright notices
      114




---



##### 



115




---



##### 



116




---



##### 



Restricted Rights Notice
 CON07000005 N/A
         117




---



##### 



Restricted Rights Notice
 Short Form (Jun 1987)
 CON05000005 NeuStar, Inc
     118




---



##### 



Subcontracting
 Relationship to patents
   119




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##### 



PART III  LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS
 SECTION J  LIST OF ATTACHMENTS
 J.1 LIST OF ATTACHMENTS
 ATTACHMENT
    
    TITLE
    
    PAGESA
    
    Non-Disclosure Certification
    
    1C
    
    FCC FORMS:1.   FCC A-200, FCC Computer SystemApplication Access Assignment Form (Jul. 2002)(incorporated by reference)
    
    22.   FCC A-600, Contract Personnel Record (Apr. 2003)(incorporated by reference)
    
    4E
    
    Quality Assurance Surveillance Plan (QASP)(incorporated by reference)
    
    11F
    
    Successful ProposalVols. 1, 2, & 3 (NeuStar, Inc. dated April 5, 2007)(incorporated by reference)G
    
    Contracting Officer's TechnicalRepresentative (COTR) Delegation
    
    4H
    
    Accessibility Standards, Section 508 of The Rehabilitation Act(by reference only)
    
    N/AI
    
    FCC Policy Statement on the Prevention of Workplace Violence (Jun. 2003)(incorporated by reference)
    
    1J
    
    FCC Instruction #1139 Management of Non-Public Information(March 2007)
    
    12K
    
    FCC Computer Security Program Directive(incorporated by reference)
    
    33L
    
    Subcontracting Plan dated April 4, 2007(incorporated by reference, Also reference Attachment F)
    
    12
 120