**GAO-01-255**                      Published: Jan 01, 2001. Publicly Released: Jan 01, 2001.                  

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## Highlights

This report, part of GAO's performance and accountability series, discusses the major management challenges and program risks facing the Department of Veterans Affairs. Health care access for veterans, compensation and pension claims processing, and agencywide management strategies are some of the most critical challenges facing the agency.

Below are the reports in this series:

High Risk Series: An Update GAO-01-263, Jan 1, 2001

**Performance and Accountability Series:**

Major Management Challenges and Program Risks: A Governmentwide Perspective GAO-01-241, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Agriculture GAO-01-242, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Commerce GAO-01-243, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Defense GAO-01-244, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Education GAO-01-245, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Energy GAO-01-246, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Health and Human Services GAO-01-247, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Housing and Urban Development GAO-01-248, Jan 1, 2001

Major Management Challenges and Program Risks: Department of the Interior GAO-01-249, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Justice GAO-01-250, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Labor GAO-01-251, Jan 1, 2001

Major Management Challenges and Program Risks: Department of State GAO-01-252, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Transportation GAO-01-253, Jan 1, 2001

Major Management Challenges and Program Risks: Department of the Treasury GAO-01-254, Jan 1, 2001

Major Management Challenges and Program Risks: Department of Veterans Affairs GAO-01-255, Jan 1, 2001

Major Management Challenges and Program Risks: U.S. Agency for International Development GAO-01-256, Jan 1, 2001

Major Management Challenges and Program Risks: Environmental Protection Agency GAO-01-257, Jan 1, 2001

Major Management Challenges and Program Risks: National Aeronautics and Space Administration GAO-01-258, Jan 1, 2001

Major Management Challenges and Program Risks: Nuclear Regulatory Commission GAO-01-259, Jan 1, 2001

Major Management Challenges and Program Risks: Small Business Administration GAO-01-260, Jan 1, 2001

Major Management Challenges and Program Risks: Social Security Administration GAO-01-261, Jan 1, 2001

Major Management Challenges and Program Risks: U.S. Postal Service GAO-01-262, Jan 1, 2001

## Full Report

Full Report (50 pages)

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## Topics

Veterans

AccountabilityClaims processingHealth care servicesHealth resources utilizationHealth services administrationInternal controlsPublic administrationRisk managementVeterans benefitsVeterans