<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                                                   EXHIBIT 10.11


[Ingram Micro Logo]


                             DISTRIBUTION AGREEMENT

         THIS DISTRIBUTION AGREEMENT ("Agreement"), is entered into this 6th day
of September, 2000 by and between INGRAM MICRO INC. ("Ingram"), a Delaware
corporation, having its principal place of business at 1600 E. St. Andrew Place,
Santa Ana, California 92705, and Roxio, Inc. ("Vendor"), a Delaware corporation,
having its principal place of business at 461 South Milpitas Blvd., Milpitas,
California 95035. The parties desire to and hereby do enter into a
distributor/supplier relationship, the governing terms and mutual promises of
which are set out in this Agreement.

1.       DISTRIBUTION RIGHTS

1.1      TERRITORY Vendor grants to Ingram, including its affiliate; and
Ingram accepts, the non-exclusive right to resell and distribute in the
United States, Canada, Mexico and all other countries in North and South
America, all computer products produced and/or offered by Vendor ("Product")
during the term of this Agreement. Ingram shall only have the right to
purchase, sell and ship Product to any reseller within the territory. At
Vendor's option Ingram's affiliate maybe allowed to purchase Product direct
from Vendor provided the affiliate agrees to abide by the terms and
conditions of this Agreement.

1.2      PRODUCT Vendor agrees to make available and to sell to Ingram such
Product as Ingram shall order from Vendor at the prices and subject to the
terms set forth in this Agreement. Ingram shall be required to purchase in
such minimum quantities as mutually agreed upon in writing between the
parties. Ingram may cancel a purchase order if it is within forty-eight (48)
hours from Vendor's receipt of that order. Outside of this 48 hours Ingram
may cancel an order at anytime but not within fifteen (15) days of its
scheduled ship date. Ingram may at any time reschedule orders but not within
three (3) days of its scheduled ship date if the rescheduled ship date is
within the same calendar quarter as the original ship date. With Vendor's
approval shipments can be rescheduled to future calendar quarters.

1.3      APPOINTMENT For the period from November 1, 2000 through, and
including, October 31, 2001, if Vendor appoints [*] the [*] referenced in
6.3.b will automatically increase to [*]. For the purpose of the preceding
sentence only, [*] shall not include any [*] acquired by Vendor via an
acquisition of another company. If the [*] occurs as a result of an
acquisition, Vendor's then [*] will not [*] to that [*].

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


2.       TERM AND TERMINATION

2.1      TERM The initial term of this Agreement is one (1) year. Thereafter
the Agreement will automatically renew for successive one (1) year terms,
unless it is earlier terminated.

2.2      TERMINATION

         (a)   Either party may terminate this Agreement, with or without
cause, by giving sixty (60) days written notice to the other party.

         (b)   Either party may immediately terminate this Agreement with
written notice if the other party:

                 (i)   materially breaches any term of this Agreement and such
               breach continues for thirty (30) business days after written
               notification thereof; or

                (ii)   ceases to conduct business in the normal course, becomes
               insolvent, makes a general assignment for the benefit of
               creditors, suffers or permits the appointment of a receiver for
               its business or assets, or avails itself of or becomes subject to
               any proceeding under any Bankruptcy Act or any other federal or
               state statute relating to insolvency or the protection of rights
               of creditors; or

               (iii)   attempts to assign or otherwise transfer its rights
               hereunder unless both have agreed in writing to such assignment
               or transfer.

3.       INGRAM OBLIGATIONS

3.1      PRODUCT AVAILABILITY Ingram will list Product in its catalog(s) as
appropriate and endeavor to make such Product available to customers.

3.2      ADVERTISING Ingram will advertise and/or promote Product in a
commercially reasonable manner and will transmit as reasonably necessary
Product information and promotional materials to its customers.

3.3      SUPPORT Ingram will make its facilities reasonably available for
Vendor and will assist Product training and support. Ingram will provide
reasonable, general Product technical assistance to its customers, and will
direct all other technical issues directly to Vendor.

3.4      ADMINISTRATION

         (a)   Upon request, Ingram will furnish Vendor with a valid tax
exemption certificate.

         (b)   Ingram will provide Vendor standard sales-out and inventory
reports via its electronic Bulletin Board System. Non-standard "Sales Out"
information shall be provided by Ingram subject to a separate Point of Sale
Report License Agreement, a copy of which is attached hereto as

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


Exhibit F. Ingram agrees to [*] the required license fees provided Vendor [*]
as specified in Section 6.3(b). In the event, for whatever reason Vendor
ceases to [*] specified in Section 6.3(b) the applicable license fee shall be
[*] and shall be effective immediately thereafter.

         (c)   Ingram may handle its customers' Product returns by batching
them for return to Vendor at regular intervals.

4.       VENDOR OBLIGATIONS

4.1      SHIPPING/EXPORT

         (a)   Vendor shall ship Product pursuant to Ingram purchase order(s)
("P.O."). Product shall be shipped F.O.B. destination via ground freight to
Ingram's designated United States (U.S.) warehouse or other specified
location within the U.S. If Ingram requires expedited freight, Vendor will
use Ingram's designated carrier and invoice Ingram the difference in freight
cost between the ground freight and the expedited freight charges. [*] pays
all freight with title and risk of loss or damage to pass to [*] upon
delivery to the [*]. For all shipments Vendor agrees to comply with Ingram's
Vendor Routing and Packaging Guide attached hereto as Exhibit A (the
"Guide"). Vendor is not obligated to utilize the carrier selection as
specified in the routing matrix Section of the Guide but is encouraged to do
so. In the event Ingram is erroneously charged for freight costs, upon notice
from Ingram, Vendor agrees to immediately reimburse Ingram via credit or via
a check if there are no outstanding invoices.

         (b)   Ingram requires concurrent with the execution of this
Agreement Export Administration Regulations product classification and
supporting documentation: Certificate of Origin (General Use and/or NAFTA),
Export Commodity Control Number's; (ECCN's), General License and/or
Individual Validated License information and Schedule "B"/Harmonized Numbers.
This applies when distribution rights granted under Section 1.1 are outside
the United States for the initial Product/s and when additions or changes to
these Products occurs.

4.2      INVOICING For each Product shipment to Ingram, Vendor shall issue to
Ingrain an invoice showing Ingram's order number, the Product part number,
description, price and any discount. At least monthly, Vendor shall provide
Ingram with a current statement of account, listing all invoices outstanding
and any payments made and credits given since the date of the previous
statement.

4.3      PRODUCT AVAILABILITY Vendor agrees to maintain sufficient Product
inventory to fill historically expected Ingram orders. If a shortage of any
Product exists, for Product shipped by Vendor into Ingram's territory, Vendor
agrees to allocate such shipped inventory of such Product to Ingram in
proportion to Ingram's percentage of all accepted Vendor's customer orders
for such Product during the previous sixty (60) days, where the denominator
is all accepted Vendor customer orders for the same Product from all
distributors in the same territory and the numerator is Ingram's accepted
customer order for the same Product for the same territory.

4.4      PRODUCT MARKING Vendor will clearly mark each unit of Product with
the Product name and computer compatibility. Such packaging will also bear a
machine-readable bar code identifier scannable in standard Uniform Product
Code (UPC) format. The bar code must identify the Product as specified by the
Uniform Code Council (UCC). If the Vendor or Ingram customers' require serial

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


number tracking the serial number must be clearly marked and bar coded on the
outside of the individual selling unit. The bar code shall fully comply with all
conditions regarding standard product labeling set forth in the Guide specified
in Section 4.1(a) above. Vendor may be assessed a reasonable per unit charge for
all Product not in conformance herewith.

4.5      TECHNOTES Vendor will within thirty (30) days of execution of this
Agreement sign the CIS/Manufacture Product Information Library - TechNotes
and Content Distribution Agreements as shown in Exhibit B and provide the
required product information in the designated template format.

4.6      SUPPORT At no charge to Ingram, Vendor shall support Product and any
reasonable Ingram efforts to sell Product. Vendor shall also provide to
Ingram, its employees, and its customers reasonable amounts of sales
literature, advertising materials, and training and support in Product sales.

4.7      NEW PRODUCT Vendor shall endeavor to notify Ingram at least thirty
(30) days before the date any new Product is introduced. Vendor shall make
such Product available for distribution by Ingram no later than the date it
is first offered for sale in the marketplace.

4.8      INSURANCE Vendor shall carry insurance coverage for product
liability/completed operations with minimum limits of [*]. Within ten (10)
days of full execution of this Agreement, Vendor shall provide Ingram with a
Certificate of Insurance. This Certificate of Insurance must include: (i) a
broad form endorsement naming Ingram as an additional insured, and (ii) a
mandatory thirty (30) day notice to Ingram of insurance cancellation.

4.9      WARRANTIES/CERTIFICATION

         (a)   GENERAL WARRANTY Vendor represents and warrants that (i) it
has good transferable title to the Products, (ii) the Product will perform in
conformity with specifications and documentation supplied by Vendor, (iii)
the Product or its use does not infringe any patents, copyrights, trademarks,
trade secrets, or any other intellectual property rights, (iv) that there are
no suits or proceedings pending or threatened which allege any infringement
of such proprietary rights, and (v) the Product sales to Ingram do not in any
way constitute violations of any law, ordinance, rule or regulation in the
distribution territory.

         (b)   WARRANTY Vendor hereby represents and warrants that any
Product offered for distribution does not contain any obscene, defamatory or
libelous matter or violate any right of publicity or private.

         (c)   END-USER WARRANT Vendor shall provide a warranty statement
with Product for end user benefit. This warranty shall commence upon Product
delivery to end-user.

         (d)   MILLENNIUM COMPLIANCE WARRANTY Vendor warrants and represents
that the Product will properly (a) record, store, process, calculate or
present calendar dates falling on and after (and if applicable, spans of time
including) January 1, 2000 as a result of the occurrence, or use of data
consisting of, such dates and (b) calculate any information dependent on or
relating to dates on or after January 1, 2000 in the same manner, and with
the same functionality, data integrity and performance, as such Product
records, stores, processes, calculates and presents calendar dates on or
before December 31, 1999, or information dependent on or relating to such
dates.
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


         (e)   CLASS B WARRANTY Vendor hereby represents and warrants that if
applicable, the Product has been or will be at the time of shipment certified
as a Class B computing device as required by the rules of the U.S.A. Federal
Communications Commission ("FCC Rules").

         (f)   MADE IN AMERICA CERTIFICATION Vendor by the execution of this
Agreement certifies that it will not label any of its products as being "Made
in America," "Made in U.S.A.," or with similar wording, unless all components
or elements of such Product is in fact made in the United States of America.
Vendor further agrees to defend, indemnify and hold harmless from and against
any and all claims, demands, liabilities, penalties, damages, judgments or
expenses (including attorney's fees and court costs) arising out of or
resulting in any way from Product that does not conform to the Certification.

5.       PRICING

5.1      INGRAM PRICING The suggested retail price and any Ingram discount
for Product is set out in Exhibit C. Vendor may modify Exhibit C with a
minimum of thirty (30) days advance written notice to Ingram. All Ingram
orders for Product will be billed at the price in effect when the order is
accepted. Ingram shall have sole discretion as to selling price of Product to
its customers.

5.2      VENDOR PRICING

         (a)   Vendor agrees that the [*] it [*] to Ingram are [*] to any of
[*].

         (b)   If Vendor offers [*], Vendor shall make the [*] during the
same [*].

         (c)   For the purposes of this Agreement, OEM customers shall not be
considered distributors.

5.4      PRICE ADJUSTMENTS If Vendor [*] without any [*] as consideration
for such [*] to any of the [*] Vendor will promptly [*] Ingram for the [*],
for the amount of [*] including: (i) any inventory to which Ingram does not
[*] but which is then [*], (ii) any [*] orders, and (iii) orders [*] to Ingram
on the [*] offer date. In the event that Vendor shall raise the list price of
a Product, all orders for such Product accepted prior to, and are scheduled
to be shipped [*] the effective date of the price increase shall be invoiced
at the lower price. Vendor shall provide Ingram with thirty (30) days advance
notice of any price increases.

5.5      PAYMENT TERMS Ingram's payment terms shall be [*]. Payment shall be
deemed made on the payment postmark date.

5.6      RIGHT TO WITHHOLD Notwithstanding any other provision in this
Agreement to the contrary, Ingram shall not be deemed in default if it
withholds any specific amount to Vendor because of a legitimate dispute
between the parties as to that specific amount pending the timely resolution
of the disputed amount.

6.       MARKETING

6.1      TRADEMARKS Ingram may advertise and promote the Product and/or
Vendor, and may thereby use Vendor's trademarks, service marks and trade
names. Neither party shall acquire any rights in the trademarks, service
marks or trade names of the other.

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


6.2      ADVERTISING Vendor agrees to cooperate in Ingram's or Ingram's
reseller customers' advertising and promotion of Product. Vendor grants
Ingram a cooperative advertising allowance of [*] of net purchases amount for
such advertising featuring Product and/or Vendor. Ingram shall submit
advertising to Vendor for review and approval prior to any initial release,
and Vendor shall not unreasonably withhold or delay such approval. Upon
receipt of reasonable evidence of such advertising expenditures, Vendor
agrees to credit the amount thereof (but not to [*] the [*] unless
pre-approved by Vendor) against future Ingram purchases.

6.3      PROGRAMS

         (a)   Ingram may offer marketing programs to Vendor including but
not limited to launch programs and reseller pass through opportunities. If
Vendor elects to participate, Vendor agrees to pay such funds as may be
required for this purpose.

         (b)   Vendor will [*] Ingram a [*] based on [*] and a [*] based on
[*] program per quarter. The [*] will be [*] within thirty (30) days after
the quarter end. If no [*] within that period Ingram shall [*] from the
Vendor's next [*].

6.4      SUPPORT PRODUCT Vendor shall consign a reasonable amount of
demonstration Product to aid Ingram in its support and promotion of Product.
All such consigned Product will be returned to Vendor upon request.

7.       RETURNS

7.1      STOCK BALANCING

         (a)   Ingram may return [*] of the previous quarters net purchases
of any Products, including Products returned by Ingram customers, for credit
against open invoices. In the event the total Product returns exceed [*] of
the previous quarter purchases, both parties agree in good faith to determine
the disposition of such excess amounts within ten (10) days of the quarter
end. Unsold Product shall be inclusive of Products returned by Ingram
customers. Such returns shall be limited to once per month, and shall be made
with advance notice to Vendor as to estimated arrival date. Upon advance
notice of returns, Vendor shall provide a Return Material Authorization (RMA)
within five (5) days of notice. In the event that such RMA is not issued
within five (5) days, Ingram shall have the right to return any Product(s) to
Vendor without an RMA, and Vendor shall be obligated to accept such return
for credit. Ingram shall bear expense and risk of loss of return shipment.

         (b)   Vendor shall issue an immediate credit for the purchase price
plus all return freight charges for defective Product, and Products deemed
non-resellable by Ingram customers. Upon Vendor recall of Products due to
defects, revisions, or upgrades, Ingram shall provide reasonable assistance,
at Vendor's expense, in such recall.

         (c)   Ingram's right to return Products shall survive the term and
termination of this Agreement. Should Ingram have a balance due upon
reconciliation of the account for Products returns, freight chargebacks,
advertising credits, or other upon end of term or termination, Vendor shall
issue payment therefor within thirty (30) days of such term or termination.
Ingram shall use best efforts to return all Products in accordance with
Section 7.2 below.
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


7.2      POST-TERM/TERMINATION For [*] days after the expiration or earlier
termination of this Agreement, Ingram may return to Vendor any Product for
credit against outstanding invoices, or if there are no outstanding invoices
for a cash refund. Any credit or refund due Ingram for returned Product shall
be equal to the Product purchase price plus all freight charges incurred by
Ingram in returning the Product.

7.3      PRODUCT DISCONTINUATION Vendor shall give Ingram [*] advance written
notice of Product discontinuation. Ingram may return all such Product to
Vendor for [*] of [*] by Ingram plus all [*] in returning the Product,
provided that the Product is returned by [*]. In addition, Ingram must return
all of its on-hand inventory within [*] days of the Product discontinuation
notice. Ingram and Vendor will use best efforts to return channel inventory
within [*] days. However, Ingram may return Product returned from its
resellers [*]. Product Discontinuation shall include end-of-life
determinations by Vendor and shall also include any Product that is revised,
upgraded or other changes such that a new UPC code is issued for the Product.

8.       INDEMNIFICATION

8.1      PRODUCT INDEMNITY Vendor shall defend, indemnify, and hold harmless
Ingram from and against any claims, demands, liabilities, or expenses
(including attorney's fees and costs) for any injury or damage, including,
but not limited to, any personal or bodily injury or property damage, arising
out of or resulting in any way from any defect in Products. This duty to
indemnify Ingrain shall be in addition to the warranty obligations of Vendor.

8.2      GENERAL INDEMNITY Each party shall indemnify, defend and hold the
other harmless from and against any and all claims, actions, damages,
demands, liabilities, costs and expenses, including reasonable attorney's
fees and expenses, resulting from any act or omission of the acting party or
its employees under this Agreement, that causes or results in property
damage, personal injury or death.

8.3      INTELLECTUAL PROPERTY RIGHTS INDEMNITY

         (a)   As Ingram's sole remedy for a breach of warranty under Section
4.9 (a) (iii), Vendor will defend, or settle at Vendor's option, any claim,
suit, or proceeding brought against Ingram or its customers, insofar as it is
based on a claim that a Product, or any part thereof, furnished by Vendor
under this Agreement constitutes an infringement of any third party's United
States patent, copyright, trademark, trade name, other proprietary right, or
unauthorized trade secret use; provided that Vendor will have sole control of
such defense or settlement and that Vendor will be relieved of the foregoing
obligations unless (i) Vendor is notified promptly in writing of such claim,
and (ii) Vendor is given, by Ingram or its customers, authority, information
and reasonable assistance (at Vendor's expense) to handle the claim or the
defense of any suit or proceeding. Vendor agrees to pay all damages and costs
awarded therein against Ingram and its customers. Vendor shall not be
responsible for any cost or expenses incurred without Vendor's prior written
consent.

         (b)   In case any Product or any part thereof in such suit is held
to constitute an infringement and its use is enjoined, Vendor shall, at its
own expense and at its option: (i) procure for Ingram and its customers the
right to continue use, or (ii) if applicable, replace the same with a
non-infringing program and documentation of equivalent function and
performance, (iii) modify

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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


them so they become non-infringing without detracting from function or
performance, or (iv) request that Ingram and its customers remove the Product,
whereupon Vendor shall refund all purchase price paid for such Product removed.

         (c)   Notwithstanding anything to the contrary herein, Vendor does
not warrant that, and shall not be obligated to provide a defense to a claim
of infringement if, (i) Vendor's Product is alleged to infringe any property
right covering any assembly, circuit, combination, method or process in which
any of the Product may be used but not covering the Product standing alone;
(ii) any combination of the Product with other software or hardware; or (iii)
the modification of the Product, unless such modification was made by Vendor.

         (d)   Vendor agrees that in all cases it will provide adequate
assurance to Ingram regarding the risk of any continued sales and will fully
indemnify Ingram and if no action is taken within ninety (90) days of either
a claim or judicial determination of infringement, Ingram may return the
Product to Vendor for a full credit against future purchases or for a cash
refund, at Ingram's option.

8.5      MULTI-MEDIA INDEMNITY Vendor shall defend, indemnify and hold
Ingram, its resellers and their customers, harmless from and against all
damages and costs incurred by any of them to the extent it is based upon a
claim that the Product either (i) violates a third party's right of publicity
and/or right of privacy, or (ii) contains any obscene, defamatory or libelous
matter.

8.7      MILLENNIUM COMPLIANCE INDEMNITY Vendor agrees to indemnify and hold
Ingram and its shareholders, officers, directors, employees, agents,
successors, and assigns harmless from and against any and all claims, suits,
actions, liabilities, losses, costs, reasonable attorney's fees, expenses,
judgments or damages, whether ordinary, special or consequential, resulting
from any third party claim made or suit brought against Ingram or such
persons, to the extent such results from Vendor's breach of the warranty
specified in Section 4.9(d).

8.8      LIMITATION OF LIABILITY NEITHER PARTY SHALL BE LIABLE TO THE OTHER
FOR LOST PROFITS OF BUSINESS, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES,
WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE), AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

         THIS LIMITATION IS IN NO WAY MEANT TO LIMIT VENDORS LIABILITY FOR
PERSONAL INJURY OR DEATH AS A RESULT OF A DEFECT IN ANY PRODUCT IN THOSE
JURISDICTIONS WHERE THE LAW DOES NOT ALLOW THIS LIMITATION.

9.       COMPLIANCE WITH FEDERAL LAWS AND REGULATIONS

9.1      EXECUTIVE ORDER 11246 Vendor agrees to include the Equal Employment
Opportunity Clause by reference in every contract, agreement and purchase
order entered into with subcontractors or suppliers as required by 41 CFR
60-1.4.

9.2      EMPLOYER INFORMATION REPORT EEO-1/ WRITTEN AFFIRMATIVE ACTION
PROGRAM Vendor agrees that if the value of any contract or purchase order is
fifty thousand dollars ($50,000) or more and the Vendor has fifty (50) or
more employees, Vendor will (i) file an EEO-l report (Standard Form 100) and
comply with and file such other compliance reports as may be required under
Executive Order 11246, as amended, and Rules and Regulations adopted
thereunder and (ii) will develop a written
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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


affirmative action compliance program for each of its establishments as required
by Title 41 CFR 60-1.40.

9.3      VETERANS EMPLOYMENT CLAUSE Vendor agrees to abide by and comply with
the provisions of the Affirmative Action Clause, 41 CFR 60-250.4.

9.4      EMPLOYMENT OF HANDICAPPED PERSONS Vendor agrees that it will abide
by and comply with the provisions of the Affirmative Action Clause, 41 CFR
60-741.4.

9.5      SMALL BUSINESS CONCERNS AND SMALL BUSINESS CONCERNS OWNED AND
CONTROLLED BY SOCIALLY AND ECONOMICALLY DISADVANTAGED INDIVIDUALS Where a
government contract is expected to exceed five hundred thousand dollars
($500,000), Vendor agrees to comply with all requirements of P.L. 95-507 and
regulations promulgated thereunder. Vendor shall comply with instructions
contained in Exhibit D.

9.6      WOMEN-OWNED BUSINESS CONCERNS Vendor shall comply with instructions
contained in Exhibit D. Where a government contract is expected to exceed
five hundred thousand dollars ($500,000), Vendor agrees to comply with all
requirements of Executive Order 12138 and all regulations promulgated
thereunder.

10.      GOVERNMENT PROGRAM

10.1     PARTNERSHIP AMERICA Vendor may, at its sole option, participate in
Ingram's government reseller program in which case the provisions of Exhibit
E, Partnership America, shall apply. A draft copy is provided solely for your
information and review.

11.      GENERAL PROVISIONS

11.1     NOTICES Any notice which either party may desire to give the other
party must be in writing and may be given by (i) personal delivery to an
officer of the party, (ii) by mailing the same by registered or certified
mail, return receipt requested, to the party to whom the party is directed at
the address of such party as set forth at the beginning of this Agreement, or
such other address as the parties may hereinafter designate, and (iii) by
facsimile or telex communication subsequently to be confirmed in writing
pursuant to item (ii) herein.

11.2     GOVERNING LAW This Agreement shall be construed and enforced in
accordance with the laws of the State of California, except that body of law
concerning conflicts of law. The United Nations Convention on Contracts for
the International Sale of Goods shall not apply to this Agreement.

11.3     COOPERATION Each party agrees to execute and deliver such further
documents and to cooperate as may be necessary to implement and give effect
to the provisions contained herein.

11.4     FORCE MAJEURE Neither party shall be liable to the other for any
delay or failure to perform which results from causes outside its reasonable
control.


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Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


11.5     ATTORNEYS FEES In the event there is any dispute concerning the
terms of this Agreement or the performance of any party hereto pursuant to
the terms of this Agreement, and any party hereto retains counsel for the
purpose of enforcing any of the provisions of this Agreement or asserting the
terms of this Agreement in defense of any suit filed against said party, each
party shall be solely responsible for its own costs and attorney's fees
incurred in connection with the dispute irrespective of whether or not a
lawsuit is actually commenced or prosecuted to conclusion.

11.6     EXPORT REGULATIONS Ingram agrees by the purchase of Products to
conform to, and abide by, the export laws and regulations of the United
States, including but not limited to, the Export Administration Act of 1979
as amended and its implementing regulations. Ingrain shall include a
statement in M standard sales terms and conditions that any shipment of
Product outside the United States will require a valid export license. Ingram
further agrees to distribute Product in accordance with the territory as
defined in Section 1.1. Whenever a EU country is specified as Territory under
Section 1.1, Territory shall include all EU countries.

12.      AGREEMENT

12.1     COUNTERPARTS This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original, but all of which
together shall constitute one and the same instrument.

12.2     SECTION HEADINGS Section headings in this Agreement are for
convenience only, and shall not be used in construing the Agreement.

12.3     INCORPORATION OF ALL EXHIBITS Each and every Exhibit referred to
hereinabove and attached hereto is hereby incorporated herein by reference as
if set forth herein in full.

12.4     SEVERABILITY A judicial determination that any provision of this
Agreement is invalid in whole or in part shall not affect the enforceability
of those provisions found to be valid.

12.5     NO IMPLIED WAIVERS If either party fails to require performance of
any duty hereunder by the other party, such failure shall not affect its
right to require performance of that or any other duty thereafter. The waiver
by either party of a breach of any provision of this Agreement shall not be a
waiver of the provision itself or a waiver of any breach thereafter, or a
waiver of any other provisions herein.

12.6     BINDING EFFECT/ASSIGNMENT This Agreement shall be binding upon and
shall inure to the benefit of the parties hereto, and their respective
representatives, successors and permitted assigns. This Agreement shall not
be assignable by Vendor, without the express written consent of Ingram, which
consent shall not be unreasonably withheld, including to a Person in which it
has merged or which has otherwise succeeded to all or substantially all of
such party's business and assets to which this Agreement pertains and which
has assumed in writing or by operation of law its obligations under this
Agreement. Any attempted assignment in violation of this provision will be
void.

12.7     SURVIVAL Sections 5.5 (Payment Terms), 5.6 (Right to Withhold), 7.2
(Post-Term Termination) and 8 (Indemnification) shall survive the expiration
or earlier termination of this Agreement.
--------------------------------------------------------------------------------
                                       10
<PAGE>

--------------------------------------------------------------------------------

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


12.8     ENTIRETY This Agreement constitutes the entire agreement between the
parties regarding its subject matter. This Agreement supersedes any and all
previous proposals, representations or statements, oral or written. Any
previous agreements between the parties pertaining to the subject matter of
this Agreement are expressly terminated. The terms and conditions of each
party's purchase orders, invoices, acknowledgments/confirmations or similar
documents shall not apply to any order under this Agreement, and any such
terms and conditions on any such document are objected to without need of
further notice or objection. Any modifications to this Agreement must be in
writing and signed by authorized representatives of both parties.

12.9     AUTHORIZED REPRESENTATIVES Either party's authorized representative
for execution of this Agreement or any amendment hereto shall be president, a
partner, or a duly authorized vice-president of their respective party. The
parties executing this Agreement warrant that they have the requisite
authority to do so.
















--------------------------------------------------------------------------------
                                       11

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

         IN WITNESS WHEREOF, the parties hereunto have executed this Agreement.

"Ingram"                                    "Vendor"

Ingram Micro, Inc.                          Roxio, Inc.
1600 E. St. Andrew Place                    461 South Milpitas Blvd.
Santa Ana, California 92705                 Milpitas, California 95035

By:     /s/ Sue Sandoal                     By:    /s/ Tom Shea
    ------------------------------              ------------------------------
Name:    Sue Sandoal                        Name:    Tom Shea
      ----------------------------                ----------------------------
Title:    VP/GM                             Title:    Chief Operating Officer
       ---------------------------                 ---------------------------
Date:      1/23/01                          Date:     1/10/01
      ----------------------------                ----------------------------

* Agreement must be signed by President or by a duly authorized Vice
  President or Partner.

EXHIBITS:

<TABLE>
<S>      <C>      <C>
A        -        Vendor Routing and Packaging Guide
B        -        TechNotes
C        -        Product Price List
D        -        Small And Disadvantaged Business Certification
E        -        Partnership America
F        -        Point of Sale Report License Agreement
</TABLE>

                                       12
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                                   VENDOR #_____________________
                                                   PA #:________________________
[Ingram Micro Logo]                                Job#_________________________



                    TechNotes Agreement (return all 3 pages)
          NOTE: Signatures Required on Pages 2 & 3 (even if MFR fill)

This agreement ("Agreement") is made and entered into as of the 10TH day of
JANUARY, 2001, between ROXIO ("Manufacturer"), with its principle place of
business at 461 S. MILPITAS BLVD., MILPITAS, CA 95035 and Ingram Micro Inc.
("Ingram"), with its principal place of business at 1600 E. St. Andrew Place,
Santa Ana, California 92705. By Manufacturer's signature below, Manufacturer
agrees to participate in Ingram's TechNotes program, according to and bound
by the terms and conditionsp rinted on both pages of this Agreement in
addition to Ingram's Content Distribution Agreement.

PARTICIPATION DETAILS AND REQUIREMENTS:

1.   Ingram will distribute all information authored by the Manufacturer under
     the terms and conditions of this Agreement and the Content Distribution
     Agreement.

2.   Ingram will provide the Manufacturer with authoring screens for product
     templates via the World Wide Web. (Manufacturer must have Internet access
     and a frame compatible browser such as Netscape 3.01 or higher or Internet
     Explorer 3.02 or higher)

3.   Ingram agrees to provide passwords to a limited number of people identified
     by Manufacturer as Editors (able to enter or edit TechNotes) or Viewers
     (able to view Manufacturer's Information). Ingram agrees to train Editors
     on use of system.

4.   Manufacturer agrees to identify a primary contact person as an Editor. This
     person will be trained on the use of the publishing system and will have
     access to edit certain information related to Manufacturer's products.

5.   Manufacturer agrees that Editor(s) will enter information for existing and
     new products, as they become available within Ingram's publishing system.
     Alternatively, Manufacturer may, at it's option, contract for Ingram to
     complete product templates and will indicate this preference below.
     Manufacturer will identify method of payment and source of available funds.

6.   Manufacturer agrees to complete the required fields of each TechNote
     template within 60 days of initial training, or 30 days of activating the
     associated product in Ingram's electronic systems.

PRIMARY CONTACT

Name     Colin Gregor      E-mail:  gregor@roxio.com
         ----------------           ------------------
         (person who will be providing the content to Infram and can authorize
         its distribution)

         Title: Sales Mgr.   Telephone #: 949-455-8433   FAX #: 949-455-8473
                ----------                ------------          ------------

         Address: 27121 Towne Centre Drive, Foothill Ranch, CA 92610
                  --------------------------------------------------

TEMPLATES WILL BE FILLED AND UPDATED BY (check one):

         /X/  Manufacturer   / / Ingram Tech Support (indicate $ amount below
                                 in "Optional Authoring Fee")

<TABLE>
<CAPTION>
         2000 SIGN UP/PARTICIPATION FEE     OPTION TEMPLATE ENTRY SERVICE
         ------------------------------     -----------------------------
<S>                                         <C>
         FREE if you sign up in 2000        [*] Per SKU ([*]  SKUs)
                                            [*] Per SKU ([*]  SKUs
                                            [*] Per SKU ([*]  SKUs)
</TABLE>

There is no fee to participate in the TechNotes program. If Manufacturer
selects the "Ingram Tech Support" box above, Manufacturer agrees to have
Ingram's Technical Support department or other partner fill out TechNotes on
Manufacturer's behalf and agrees to pay the service fees indicated above and
below. Billing will be done on a quarterly basis for TechNotes authored
during the previous quarter. Fees for the first [*] TechNotes will be [*]
each. The next [*] TechNotes will be [*] each. Additional TechNotes will be
[*] each.

                                  PAGE 1 OF 3
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

OPTIONAL AUTHORING FEE (COMPLETE SHADED SECTION BELOW ONLY IF YOU SELECTED
"INGRAM" TO FILL TEMPLATES.)

There are two types of authoring fees available to Manufacturers who have
selected to have Ingram complete TechNotes: a one-time Start-up Fee and a
Quarterly Maintenance fee. Start-up fees should be used to fund initial
TechNote completion for existing products. Quarterly Maintenance Fees are to
be used for completion of TechNotes for new products as they are released
each quarter. Please indicate the amount Manufacturer agrees to pay for each
of the following:

      Start-up:  $_________________ OR/AND Quarterly Maintenance $______________

Manufacturer will only be billed for completed TechNotes up to the maximum
amount indicated.

METHOD OF PAYMENT (Check One) (Complete ONLY if you selected "Ingram Tech
Support" to fill templates.)

_____ Check Payable to Ingram Micro ______ Credit Memo (Requires Product
                                           Manager approval)

SOURCE OF FUNDS (Check One)

___ MDF ___ Co-op  ___ In-house MDF  ___ Other  _______________ (Please specify)

--------------------------------------------------------------------------------
DURATION OF AGREEMENT: Agreement will continue one year from the date above.
Thereafter, the Agreement will be automatically renewed for additional one-year
periods, subject to the right of either party to terminate at the end of the
term by delivering written notice to the party at least thirty (30) days prior
to the end of the period. Manufacturer may terminate this Agreement, with or
without cause.

Submission of a Contract is not a guarantee of inclusion. Ingram reserves the
right to refuse or cancel any participation in the TechNotes for any reason at
any time. Ingram reserves the right, at any time, to review and/or edit
information added to TechNotes without notice. Ingram may require Manufacturer
to maintain a minimum level of complete TechNotes in order to participate in
other Ingram programs or activities. Ingram will not liable for damages related
to information that is inaccurately entered into a product template, whether the
work in completed by the Manufacturer, an Ingram associate, or other partner.
Manufacturer's sole remedy and Ingram's only liability will be for Ingram to
correct the submission and republish it at Ingram's expense. Payment is due
within thirty (30) days of the invoice date. If payment is not received within
30 days, Ingram has the right to deduct moneys from any balance due and owing to
the Manufacturer. The party signing below represents that it has the requisite
authority to execute this Agreement.

Info Below to be filled by Manufacturer Representative (even if MFR fill)

Manufacturer Representative Name:    Tom Shea            Title:    COO
                                 ----------------              ----------------
Signed:    /s/ Tom Shea        Date:   1/10/01           Manufacturer #:  6725
       ---------------------        -----------------                   -------
Company:  ROXIO                Phone: (408) 259-7694     Fax #: (   )
        --------------------         ----------------          ----------------
Address:  461 S. Milpitas Blvd., Milpitas, CA  95035
        -----------------------------------------------------------------------

Info Below to be filled by Ingram Micro Representative (Product Manager)

Ingram Signature:  /s/ Sue Sandoal     Title:  VP/GM        Ext.:
                 --------------------        -------------       --------------

++++ The following information is very critical.  Please complete!
+++  Please LIST ALL VENDOR NUMBERS associated with this
     manufacturer:  (______) (______) (______)(_______)

++   Who is the Product Manager                    ext.
                               -------------------     ------------------------
+    What is your BUYER #
                         --- --- --- ---


                                  PAGE 2 OF 3

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                   INGRAM MICRO CONTENT DISTRIBUTION AGREEMENT

This agreement "Agreement" is made and entered into as of the 10 day of
January, , 2001 (The "Commencement Date") between Ingram Micro Inc., a
Delaware corporation ("Ingram"), and ROXIO ("Manufacturer"), a Delaware
corporation. The parties agree as follows:

1. Delivery and License. Manufacturer agrees to provide to Ingram data,
images, photos, logos, and other varieties of information regarding
Manufacturer's products and services (collectively "Information") for
distribution by Ingram through its information distribution services which
may be updated from time to time (hereinafter referred to as "Electronic
Resources"), including, but not limited to, distribution via the World Wide
Web (internet), Intranet, Fax, CD-ROM, Floppy disk, broadcast, narrowcast,
email, and other electronic media. Manufacturer hereby grants Ingram a
non-exclusive worldwide license to market, license, distribute, display,
perform, transmit and promote the Information through the Electronic
Resources. Manufacturer agrees to deliver the information to Ingram in the
manner and format set forth in the Electronic Resources Policies and
Procedures for Ingram's Manufacturer Partners for the specific program to
which particular information is appropriate. ("Procedures"). Manufacturer
agrees that it is both necessary and of mutual benefit to the parties that
the information be as error free as is commercially feasible.

2. Use. Both parties agree that the Electronic Resources (and Manufacturer's
Information therein) will be made available to users which have registered
with Ingram to use the variety of electronic tools offered by Ingram. Certain
Information may also be made available to Ingram's customer's customers,
non-registered users, or other business partners. Manufacturer acknowledges
that the Information will be made available to such users worldwide via the
World Wide Web or other methods of distribution.

3. Information Warranties. Manufacturer hereby represents and warrants that
the Information (i) will not infringe on or violate any copyright, patent or
any other proprietary right of any third party, and (ii) will not contain any
content, materials or services which violate any applicable law, regulation
or third party right, and (iii) contains no computer virus or similar program
or data.

4. Ingram Operation Responsibilities. Ingram will maintain and implement
such facilities, equipment, programming and data communications network and
any other combination of hardware and software as are necessary to offer and
provide Electronic Resources. Ingram shall not be responsible for screening,
editing, or monitoring the Information prior to its distribution by
Electronic Resources, but may do so at its discretion.

5. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE
LIABLE TO THE OTHER PARTY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR
EXEMPLARY DAMAGES (EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES), ARISING FROM THE USE OR INABILITY TO USE THE ELECTRONIC
RESOURCES OR THE INFORMATION, OR ANY OTHER PROVISIONS OF THIS AGREEMENT, SUCH
AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST
BUSINESS.

6. No Additional Warranties. EXCEPT AS EXPRESSLY SET FORTH IN THIS
AGREEMENT, NEITHER PARTY MAKES ANY, AND EACH PARTY HEREBY SPECIFICALLY
DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING
THE ELECTRONIC RESOURCES OR THE INFORMATION, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES
ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

7. Indemnity. Either party will defend, indemnify, save and hold harmless
the other party and the officers, directors, agents, affiliates,
distributors, franchisees and employees of the other party from any and all
third party claims, demands, liabilities, cost or expenses, including
reasonable attorney's fees ("Liabilities"), resulting from the indemnifying
party's material breach of any duty, representation, or warranty of this
Agreement, except where Liabilities result from the gross negligence or
knowing and willful misconduct of the other party.

8. Law. The validity, construction, and performance of this Agreement will
be governed by the substantive law of the State of California, not including
its law on conflicts of laws. If any provision of this Agreement is held by a
court of competent jurisdiction to be illegal, invalid, unenforceable, or
otherwise contrary to law, the remaining provisions of this Agreement shall
remain in full force and effect.

9. Independent Contractors. The parties hereby agree that in the performance
of their respective obligations hereunder, they are, and shall be independent
contractors, and not agents of each other.

10. Waiver. The failure of either party to enforce or to exercise, at any
time or for any period of time, any term of or any right arising pursuant to
this Agreement does not constitute, and shall not be construed as, a waiver
of such term or right, and shall in no way affect that party's right later to
enforce or exercise it.

11. Confidential Information. Each party acknowledges that Confidential
Information may be disclosed to the other party during the course of this
Agreement. Each party agrees that it shall take reasonable steps, at least
substantially equivalent to the steps it takes to protect its own proprietary
information, during the period this Agreement is in effect, and for a period
of three (3) years following expiration or termination of this Agreement, to
prevent the duplication or disclosure of Confidential Information, other than
by or of its employees or agents who must have access to the Confidential
Information to perform such party's obligations hereunder, who shall each
agree to comply with this Section 11. Nor shall there be "Confidential
Information" for purposes of this Agreement, any information relating to or
disclosed in the course of the Agreement, which is or should be reasonably
understood to be confidential or proprietary to the disclosing party,
including, but not limited to, the material terms of this Agreement,
technical processes and formulas, and source codes, sales, projections and
marketing data.

12. Notices. All notices or other communications required to be given
hereunder shall be in writing and delivered either personally or by mail or
overnight courier to the parties at the address provided by each party below,
unless such address has been changed and notice of such change has been
delivered in accordance with this provision.

13. Entire Agreement. The provisions of this Agreement or other agreements
authorizing Ingram to distribute manufacturer's information constitute the
entire Agreement between the subject matter hereof, except other related
agreements referenced herein. No amendment, modification, or waiver of any
provision of this Agreement shall be effective unless it is set forth in a
writing that refers to the Agreement and provisions so affected and is
executed by authorized representatives of both parties.

                Agreed as of the Commencement Date stated above.

<TABLE>
<CAPTION>
MANUFACTURER SECTION (MANUFACTURER REP MUST FILL)  INGRAM MICRO SECTION
                                                   (INGRAM REP MUST FILL)
<S>                 <C>                            <C>
Company Name:       Roxio, Inc.                    INGRAM MICRO, INC.
Mailing Address:    461 S. Milpitas Blvd.          1600 E. ST. ANDREW PLACE
City, State, Zip:   Milpitas, CA 95035             SANTA ANA, CALIFORNIA 92705

Company Rep:        Tom Shea                       Ingram Rep: Sue Sandoal

Signature:          /s/ Tom Shea                   Signature:  /s/  Sue Sandoal

Your Title:         Chief Operating Officer        Your Title: VP/GM
</TABLE>

                                  PAGE 3 OF 3
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


                                    EXHIBIT C

                               PRODUCT PRICE LIST

         The prices for the Products offered under this Agreement shall be
(check one):

   X     As shown on Vendor's price list dated 1/1/2001 .
-------
         As shown below.
-------


         Product                      List Price                 Discount
-----------------------  ------------------------------  ---------------------






                                     PAGE 1

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


[Roxio logo]                              DISTRIBUTOR PRICE LIST-- JANUARY 2001

<TABLE>
<CAPTION>
THE DIGITAL MEDIA COMPANY FROM ADAPTEC
----------------------------------------------------------------------------------------------------------------------------------
ORDERING                                  DISTRIBUTOR     SUGGESTED   MIN. ORDER
NUMBER     PRODUCT/DESCRIPTION                  PRICE  RETAIL PRICE   QUANTITY   DIMENSIONS           WEIGHT      UPC CODE
------     -------------------            -----------  ------------   ----------   -------------------  ---------  ---------------
<S>        <C>                            <C>          <C>            <C>          <C>                  <C>        <C>
1818600    ASW-EZCDCRTR 4 RTL                     [*]       $99.00           10    L 10.00 W8.00 H2.50  1.65 lbs.  7 60884 13465 8
           CD-Recording Software for PCs.  Easily create audio, data, photo and video CDs and back up your hard drive.
           OS Support: Win95/98/NT4.0. Included Software:  TakeTwo, DirectCD, CD SpinDoctor, PhotoRelay, MGI PhotoSuiteIISE,
           MGI VideoWaveIISE

1832600    ASW-Soundstream RTL v1.x               [*]       $29.00           10    L 10.23 W7.76 H2.08   .64 lbs.  7 60884 13516 7
           Sound Stream.  Software for recording audio CDs.  OS Support: Win95/98/NT4.0

1822600    ASW-Toast 4 RTL                        [*]       $99.00           10    L 10.00 W8.00 H2.50  1.65 lbs.  7 60884 13467 2
           Toast 4 Deluxe for Macintosh lets you make your own CDs. Now includes CD SpinDoctor and PhotoRelay applications. MP3
           support, USB and IDE drive support. OS Support: Mac OS 7.6 to Mac OS 8.6 Included Software: PhotoRelay, CD SpinDoctor,
           Toast CDReader, Toast Audio Extractor

1687300    ASW-JAM RTL E                          [*]      $199.00           10    L 10.00 W8.13 H2.50  1.00 lbs.  7 60884 12994 4
           CD-Recording software for Macintosh, specifically designed to enable users to make their own professional audio CDs. OS
           Support: Macintosh

1862400    ASW-GoBack RTL                         [*]       $49.95           10    L 2.25 W7.75 H10.25   .70 lbs.  7 60884 13608 9
           GoBack Retail Kit has the power to undo PC problems. Effortlessly protect, recover and repair your system and data to
           maximize your productivity. OS Support: Win 95/98/Millenium

1864300    ASW-GoBack 10 PK                       [*]      $420.00            2    L 5.00 W5.25 H8.25   2.70 lbs.  7 60884 13614 0
           GoBack 10-Pack consists of a 10-pack (shrinkwrapped, no box) of the Roxio GoBack software-the power to undo PC problems.
           OS Support:  Win95/98/Millennium

1862600    ASW-GoBack Pro 1 LIC                   [*]       $69.95           10    L 8.00 W.5.25 H0.65   .40 lbs.  7 60884 13609 6
           GoBack Pro 1 User License provides one user license of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: CD and one manual with the
           "right to copy" for one seat.

1862700    ASW-GoBack Pro 5 LIC                   [*]      $320.00            2    L 8.00 W5.25 H0.65    .40 lbs.  7 60884 13610 2
           GoBack Pro 5 User License provides five user licenses of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: CD and one manual with the
           "right to copy" for five seats.
</TABLE>
ROXIO CONFIDENTIAL                                 ROXIO DISTRIBUTOR PRICE LIST


<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.


[Roxio logo]                              DISTRIBUTOR PRICE LIST-- JANUARY 2001
<TABLE>
<CAPTION>
THE DIGITAL MEDIA COMPANY FROM ADAPTEC
----------------------------------------------------------------------------------------------------------------------------------
ORDERING                                  DISTRIBUTOR  SUGGESTED      MIN. ORDER
NUMBER     PRODUCT/DESCRIPTION            PRICE        RETAIL PRICE   QUANTITY     DIMENSIONS           WEIGHT     UPC CODE
------     -------------------            -----------  ------------   ----------   -------------------  ---------  ---------------
<S>        <C>                            <C>          <C>            <C>          <C>                  <C>        <C>
1864500    ASW-GoBack Pro 10 LIC                  [*]      $520.00            2    L 8.25 W5.25 H0.65    .40 lbs.  7 60884 13615 7
           GoBack Pro 10 User License provides ten user licenses of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: CD and one manual with the
           "right to copy" for ten seats.

1864600    ASW-GoBack Pro 50 LIC                  [*]    $2,240.00            1    L 4.00 W5.50 H8.50   2.63 lbs.  7 60884 13616 4
           GoBack Pro 50 User License provides fifty user licenses of the Roxio GoBack Pro software. Ideal to undo PC problems in
           public access computing environments. OS Support: Win95/98/Millennium. Included Software: 5 CDs and five manuals with the
           "right to copy" for fifty seats.

1864700    ASW-GoBack Pro 100 LIC                 [*]    $3,730.00            1    L 4.00 W5.50 H8.50   2.30 lbs.  7 60884 13617 1
           GoBack Pro 100 User License provides one-hundred user licenses of the Roxio GoBack Pro software. Ideal to undo PC
           problems in public access computing environments. OS Support: Win95/98/Millennium. Included Software: 5 CDs and five
           manuals with the "right to copy" for one-hundred seats.

1864800    ASW-GoBack Pro 500 LIC                 [*]   $16,980.00            1    L 8.00 W5.50 H8.50   4.50 lbs.  7 60884 13618 8
           GoBack Pro 500 User License provides five-hundred user licenses of the Roxio GoBack Pro software. Ideal to undo PC
           problems in public access computing environments. OS Support: Win95/98/Millennium. Included Software: 10 CDs and ten
           manuals with the "right to copy" for five-hundred seats.

1864900    ASW-GoBack Pro 1000 LIC                [*]   $29,700.00            1    L 8.00 W5.50 H8.50   4.50 lbs.  7 60884 13619 5
           GoBack Pro 1000 User License provides one-thousand user licenses of the Roxio GoBack Pro software. Ideal to undo PC
           problems in public access computing environments. OS Support: Win95/98/Millennium. Included Software: 10 CDs and ten
           manuals with the "right to copy" for one-thousand seats.

1822600FR  ASW-Toast 4 RTL/FR                     [*]       $99.00           10   L 10.00 W8.00 H2.50   1.65 lbs.  7 60884 13031 8
           Toast 4.0 Deluxe for Macintosh French Version for Canada

1818600FR  ASW-EZCDCRTR 4 RTL/FR                  [*]       $99.00           10   L 10.00 W8.00 H2.50   1.65 lbs.  7 60884 13507 5
           EZ CD Creator 4.0 Deluxe for PC French Version for Canada

1862400FR  ASW-GoBack RTL/FR                      [*]       $49.95           10   L 10.25 W7.75 H2.25    .70 lbs.  7 60884 13737 1
           GoBack PC Undo Software for PC French Version for Canada
</TABLE>

ROXIO CONFIDENTIAL                                 ROXIO DISTRIBUTOR PRICE LIST

<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

                                    EXHIBIT F

                              POINT OF SALE REPORT

                                LICENSE AGREEMENT

         This Agreement (the "Agreement") is made this 17th day of November,
2000 by and between Ingram Micro Inc., a Delaware corporation with its principal
place of business at 1600 East St. Andrew Place, Santa Ana, California 92705
("Ingram"), and Roxio, Inc., a Delaware corporation, with its principal place of
business at 691 South Milpitas Blvd., Milpitas, California 95035, California
90405 ("Licensee").

WHEREAS Ingram is engaged in the research, collection, compilation and
distribution of information relating to its sales and it is willing to license
such information to Licensee for its internal use. Licensee wishes to receive
such information and to use it in accordance with the terms and conditions set
forth herein;

NOW, THEREFORE, in consideration of the mutual promises set out herein, the
parties hereby agree as follows:

1. INFORMATION DEFINED. Ingram shall provide Licensee information relating to
its sales and such information includes, but is not limited to the Point of Sale
Report hereinafter referred to as "Proprietary Information".

2. LICENSE TO USE. Ingram hereby grants Licensee a nonassignable license to use
the Proprietary Information for internal purposes only. Licensee agrees not to
contact any customer or dealer listed in the Proprietary Information for the
purpose of soliciting a direct sales relationship between Licensee and such
customer or dealer. Notwithstanding the foregoing, Licensee shall not be
prohibited from contacting or soliciting those customers or dealers (a) with
whom Licensee already has a direct relationship, (b) who contact Licensee of
their own accord, and (c) who are developed as prospective customers or dealers
independent of the Proprietary Information.

3. LICENSE FEES. Ingram agrees to [*] the license fees in consideration of
Vendor's [*] as specified in Section 6.3(b) of the Distribution Agreement. In
the event, for whatever Vendor ceases to [*] than those specified in Section
6.3(b) the applicable license fee shall be [*] and shall be effective
immediately thereafter.

4. TERM. The term of this Agreement, unless terminated in accordance with
paragraph 9, shall be concurrent with the term of that mutual Distribution
Agreement between Ingram and Licensee dated September 6, 2000, incorporated by
reference as if fully set forth herein or any successor Agreements thereto
provided there is no contractual lapse. In the event of expiration or earlier
termination of the Distribution Agreement or the earlier termination of this
Agreement Ingram may deduct any outstanding accrual of the rebated amount.

5. COPYRIGHT. Licensee acknowledges that all Proprietary Information and all
written descriptions, extractions, or summaries thereof, whether made by
Licensee or Ingram, shall be the property of Ingram and that the granting of a
license to use the Proprietary Information hereunder shall in no way constitute
or be construed as a grant of any proprietary interests or copyrights in the
Proprietary Information. Licensee agrees that it will not copy, scan, duplicate
or reproduce any of the


                                     PAGE 1
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

Proprietary Information in any manner whatsoever, except that Licensee shall be
permitted to create additional copies of the Proprietary Information for it's
internal use only.

6. NON-DISCLOSURE. Licensee agrees to hold in confidence and not to directly or
indirectly use, reveal, report, publish, disclose or transfer to any other
person or entity any of the Proprietary Information or utilize any of the
Proprietary Information for any purpose at any time except as permitted under
Section 2. Licensee shall have the right to disclose the Proprietary Information
to key employees of Licensee to the extent necessary to perform tasks directly
related to the permitted uses; provided, however that the Licensee shall take
steps to ensure that such employees conduct themselves so as to preserve
confidentiality of the Proprietary Information. Licensee and Ingram mutually
agree that Ingram's public disclosure of the Proprietary Information, except
pursuant to a confidential disclosure agreement, to any party will release
Licensee from the obligation of confidentiality with respect to that portion of
the Proprietary information actually disclosed by Ingram.

7. REMEDY IN EVENT OF UNAUTHORIZED DISCLOSURE. Because of the unique and
proprietary nature of the Proprietary Information, it is understood and agreed
that Ingram's remedies at law for a breach by Licensee of its obligations under
this Agreement will be inadequate and that Ingram shall, in the event of such
breach by Licensee, be entitled to equitable relief (including, without
limitation, injunctive relief and specific performance) without any requirement
to post a bond as a condition for such relief, in addition to all other remedies
under this Agreement or available at law. In addition, Licensee agrees to and
shall indemnify Ingram from and compensate Ingram for any and all damage or
injury, including legal fees and costs incurred by Ingram because of Licensee's
misuse of any Proprietary Information or costs incurred by Ingram in enforcing
its rights hereunder. This provision shall survive the expiration or earlier
termination of this Agreement for a period of one (1) year.

8. DISCLAIMER OF LIABILITY. Ingram makes no warranty, either express or implied,
as to the completeness and accuracy of the Proprietary Information. All
Proprietary Information is provided to Licensee "as is". INGRAM DISCLAIMS ALL
WARRANTIES RELATING TO THE PROPRIETARY INFORMATION. INGRAM DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE. Licensee's sole remedy in the event that Proprietary
Information contains a material error (which Ingram cannot correct within thirty
(30) days after Licensee notifies Ingram in writing) shall be to return the
Proprietary Information to Ingram for a refund of a prorate portion of the
license fee as applicable.

9. TERMINATION. Upon termination of this Agreement by either party for any
reason which shall be effective upon thirty (30) days written notice, Licensee
shall return all Proprietary Information, irrespective of format, to Ingram
within thirty (30) days of the effective date of termination or if Ingram so
requests, to certify to ` Ingram that all Proprietary Information and copies
have been destroyed. For purposes of enforcing this provision, Licensee's return
obligation shall survive the termination of this Agreement

10. ADDITIONAL PROVISIONS. This Agreement shall be governed by the laws of the
State of California. This Agreement contains the full and complete understanding
of the parties with respect


                                     PAGE 2
<PAGE>

Confidential treatment has been requested with respect to the omitted
portions of this exhibit. The copy filed herewith omits the information
subject to the confidentiality request. Omissions are designated as [*]. A
complete version of this exhibit has been filed separately with the
Securities and Exchange Commission.

to the subject matter hereof and supersedes all prior representations or
understandings, whether oral or written. In the event that any provision is
found invalid or unenforceable pursuant to statutory or judicial decree, such
provision shall be construed only to the maximum extent permitted by law, and
the remainder of the Agreement shall be valid and enforceable in accordance with
its terms. Notwithstanding the termination or expiration of any other agreement
between the parties, the obligations created hereunder shall continue
indefinitely.

INGRAM MICRO INC.                           ROXIO, INC.

By:      /s/ Sue Sandoal               By:       /s/ Tom Shea
       -----------------------------           -------------------------------
Name:    Sue Sandoal                   Name:     Tom Shea
       -----------------------------           -------------------------------
Title:   VP/GM                         Title:    Chief Operating Officer
       -----------------------------           -------------------------------
Date:    1/23/01                       Date:     1/10/01
       -----------------------------           -------------------------------


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