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10 Appendix
10.1 Warranty

LIMITED WARRANTY - FOR USE ONLY IN UNITED STATES

Tarm Biomass warrants the steel boiler identified below and its component hot water tank or coil and cast iron doors and ceramic refractory against defects in mat erial and workmanship under normal use and service TO THE ORIGINAL PURCHASER AT THE ORIGINAL INSTALLATION SITE in the United States under the following terms.

WARRANTY IS VOID if the boiler is installed without adequate thermal storage.

BOILER BODY -- LIMITED 20 YEAR WARRANTY: Subject to the below limitations, Tarm Biomass war rants the steel boiler body (not including cast iron door s, coil, or other components) against defects in ma terials or workmanship causing breaks or leaks that significan tly impair the boiler’s performance. During the fi rst five years of the warranty period Tarm Biomass will pay for all required labor at the usual and customary r ate paid by Tarm Biomass for similar labor performed in Lyme , NH, and provide or pay the cost of all materials for the repair of the warranted unit. In years six through twenty Tarm Biomass will pay the below stated perc entage multiplied times the retail price of the warranted unit on the date of purchase to the original purcha ser toward of the cost of repair of the warranted item or, if Tarm Biomass and the original purchaser agree, use the resultant sum as a partial allowance toward Tarm Bi omass’s replacement of the warranted item. The orig inal purchaser shall be responsible for all shipping and installation charges in connection with any replac ement or repair.

Warranty Year (beginning from date of purchase) Percentage Tarm Biomass will pay 1-5 100% 6 60% 7 50% 8 40% 9 30% 10-20 20%

Example 1: Repair costing $250.00 in year 7, Tarm Biomass wi ll pay $125.00 (50% of this repair). Example 2: Boiler (original retail $4,000.00) needs major re pair in year 9. Tarm Biomass will pay $1,200 (30% of $4,000) toward replacement with similar war ranted unit or up to 30% of the repair cost ($1,200 maximum).

OTHER COMPONENTS -- LIMITED THREE YEAR WARRANTY Subject to the application of the following percent ages to parts and/or labor, Tarm Biomass provides t he following limited warranty on its firebox cladding plates, doors, ceramic refractory and turbulators a gainst defects in material and workmanship causing breaks or leaks that significantly impair the boiler’s per formance.

Warranty Year (beginning from date of purchase) Percentage Tarm Biomass will pay 1 100 % of parts and labor 2 100 % of parts ONLY 3 50% of parts ONLY

OTHER COMPONENTS -- ONE YEAR WARRANTY Motors, electronic controls and other electrical co mponents have a one year warranty.

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TARM BIOMASS’ LIMITED EXPRESS WARRANTY IS ONLY EXTE NDED TO AND COVERS THE TARM BIOMASS PRODUCT’S END USER WHO OWNS THE BUILDING IN WHICH THE TARM BIOMASS PRODUCT IS INSTALLED, AND COVERS ONLY REPAIRS OR RE PLACEMENTS RESULTING FROM DEFECTS IN MATERIALS AND WORKMANSHIP.THERE ARE NO W ARRANTIES THAT EXTEND BEYOND THE DESCRIPTION IN THIS LIMITED WARRANTY, AND TARM B IOMASS’ LIMITED WARRANTY IS IN LIEU OF AND TO THE EXCEPTION OF ALL OTHER WARRANTIE S, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY O R WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS OTHERWISE PROVIDED B Y THIS LIMITED WARRANTY, TARM BIOMASS TAKES NO RESPONSIBILITY FOR THE QUALITY OF TARM BIOMASS PRODUCTS OR THAT THE GOODS WILL BE FIT FOR ANY PARTICULAR PURPOSE FO R WHICH YOU MAY BE BUYING THESE GOODS. UNDER NO CIRCUMSTANCES SHALL TARM USA BE SU BJECT TO INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE, ENHANCE D COMPENSATORY, OR CONTINGENT DAMAGES, WHETHER A CLAIM IS BASED ON CONTRACT, TORT , STRICT LIABILITY, OR ANY OTHER THEORY OF LAW, ALL SUCH DAMAGES AND CLAIMS BEING SP ECIFICALLY DISCLAIMED.

Tarm Biomass’ limited warranty is void if a Tarm Bi omass product is installed by someone other than a qualified contractor whose principal occupation is the sale o r installation of plumbing and heating equipment, o r if the original purchaser fails to have the boiler service d or inspected at least once every two years by an experienced and qualified service person. Repairs or replaceme nts under this limited warranty must be performed b y your dealer or someone authorized by him. You may be re quired to present this limited warranty to the deal er before any work is performed. You must pay for any work performed that is not covered by this limited warranty or that is not authorized by the dealer. Tarm Biomass’ limited warranty shall be construed u nder the laws of New Hampshire. Any dispute arising out of this warranty shall be tried only in a court in the State of New Hampshire, including the United States District Court for the State of New Hampshire. If any lega l action is brought in connection with this limited warranty , the prevailing party shall be entitled to recover all reasonable expenses it incurs in the action, includ ing its reasonable attorneys’ fees, from the nonpre vailing party.

TARM USA’S LIMITED WARRANTY EXPRESSLY EXCLUDES COVE RAGE FOR THE FOLLOWING: 1. Ordinary wear and tear and repairs or replacemen ts necessitated by normal use. 2. Repairs or replacements arising from corrosion i ncluding, but not limited to, the effects of a corr osive water supply or corrosive by-products of combustion formed when a boiler is run during warm weather temperatures or under other conditions that do not permit the boiler to reach necessary operating temperatures on a frequent basis as described in th e Owner’s Manual provided by Tarm Biomass. 3. Repairs or replacements of fittings, motors, fue l units, oil and gas burners, any and all controls, relief or

regulating valves, transformers, and accessories. 4. Repairs or replacements to repair damage caused by (i) operation with inadequate draft, (ii) having

installed a boiler model that is incorrectly sized for the application (too few or too many BTU’s unde r normal operating conditions) or that is otherwise i nappropriate for the application, (iii) excessive b oiler internal temperature from burning improper material s as fuel or operating the boiler without appropriate draft control (for example, burning the boiler too hot when the boiler is coming up to temperature from a cold start), or (iv) any similar use that violates or is not recommended in the Owner’s Manual provided by Tarm Biomass. 5. The repair or replacement of any component furni shed by any other manufacturer or damage caused by the functioning or malfunctioning of any such compo nent.
This warranty gives you specific legal rights. You may also have other rights that vary from state to state. This warranty shall not be construed as inconsistent wit h any federal, state, or municipal law, regulation, or code that was applicable to the original installation si te on the date the Tarm Biomass product was install ed.

Questions regarding this warranty may be referred t o: Tarm Biomass, 4 Britton Lane, Box 285, Lyme, NH 037 68 U.S.A. (603) 795-9100

KEEP THIS INFORMATION FOR YOUR RECORDS: Model: Place of Purchase: Serial No.: _________ Installation Date: Installer

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