13492 Federal Register / Vol. 72, No. 55 / Thursday, March 22, 2007 / Notices 

provides access to the texts of formal 

documents issued by the Commission, 

such as orders, notices, and 

rulemakings. 

In addition, the Commission now 

offers a free service called eSubscription 

which allows you to keep track of all 

formal issuances and submittals in 

specific dockets. This can reduce the 

amount of time you spend researching 

proceedings by automatically providing 

you with notification of these filings, 

document summaries and direct links to 

the documents. Go to the eSubscription 

link on the FERC Internet Web site. 

Philis J. Posey, 

Acting Secretary. 

[FR Doc. E7–5200 Filed 3–21–07; 8:45 am] 

BILLING CODE 6717–01–P 

ENVIRONMENTAL PROTECTION 

AGENCY 

[FRL–8290–8] 

Science Advisory Board Staff Office; 

Notification of Two Public 

Teleconferences and a Meeting of the 

Science Advisory Board Integrated 

Nitrogen Committee 

AGENCY: Environmental Protection 

Agency (EPA). 

ACTION: Notice. 

SUMMARY: The Environmental Protection 

Agency (EPA or Agency) Science 

Advisory Board Staff Office announces 

two public teleconferences and a 

meeting of the EPA Science Advisory 

Board Integrated Nitrogen Committee. 

DATES: The teleconference meetings will 

be held on Thursday, April 19, 2007, 

from 3 p.m. to 5 p.m. (Eastern Time) and 

on June 8, 2007 from 2 p.m. to 4 p.m. 

(Eastern Time). A face-to-face meeting 

will be held on June 20, 2007 from 1 

p.m. to 5 p.m. (Eastern Time), 

continuing from 8:30 a.m. to 5 p.m. 

(Eastern Time) on June 21, and from 

8:30 a.m. to 3 p.m. on June 22. 

ADDRESSES: The teleconferences will be 

conducted by phone only. The June 20–

22, 2007 face-to-face meeting will be 

held at the SAB Conference Center, 

located at 1025 F Street, NW., 

Washington, DC 20004. 

FOR FURTHER INFORMATION CONTACT: Any 

member of the public who wishes to 

obtain the call-in number and access 

code for the teleconferences; attend the 

face-to-face meeting; or receive further 

information concerning the 

teleconferences and meeting may 

contact Ms. Kathleen White, Designated 

Federal Officer (DFO). Ms. White may 

be contacted at the EPA Science 

Advisory Board (1400F), U.S. 

Environmental Protection Agency, 1200 

Pennsylvania Avenue, NW., 

Washington, DC 20460; or via 

telephone/voice mail: (202) 343–9878; 

fax: (202) 233–0643; or e-mail at: 

white.kathleen@epa.gov. General 

information concerning the EPA SAB 

can be found on the EPA Web site at 

http://www.epa.gov/sab. 

SUPPLEMENTARY INFORMATION: 

Background: The SAB Integrated 

Nitrogen Committee is conducting an 

evaluative study on the need for 

integrated research and control 

management strategies. To begin its 

work, the Committee held a public 

meeting on January 30–31, 2007, to 

develop a work plan for the study. 

Background information on that meeting 

was provided in a Federal Register 

notice (72 FR 1989, January 17, 2007). 

On the April 19, 2007 call the 

Committee will discuss information 

needs on sources, transport, fate, effects, 

impacts and metrics relating to reactive 

nitrogen in the environment; and 

discuss options for meeting those needs 

through the literature, committee work, 

and invited speakers for the face-to-face 

meeting. On the June 8, 2007 call, 

members of the Committee will present 

the information they have developed, 

make recommendations for refining the 

agenda, and conduct other Committee 

business. At the June 20–22, 2007 faceto-face meeting the Committee will 

complete information gathering for the 

first phase of its work, relating to 

sources, transport, fate, effects, impacts 

and metrics relating to reactive nitrogen 

in the environment and make 

appropriate related writing assignments 

for its report. The Committee will also 

begin the second phase of its work 

addressing the relationship of nitrogen 

to ecosystem scale through case studies. 

The Committee may undertake other 

Committee business as needed and time 

allows. 

Availability of Meeting Materials: The 

draft agenda, and other materials for this 

teleconference will be posted on the 

SAB Web site at http://epa.gov/sab/ 

panels/ad_hoc_inr_committee.htm prior 

to the meeting 

Procedures for Providing Public Input: 

Interested members of the public may 

submit relevant written or oral 

information for the Integrated Nitrogen 

Committee to consider during the 

course of their study. Oral Statements: 

In general, individuals or groups 

requesting an oral presentation at a 

public teleconference will be limited to 

three minutes per speaker, with no more 

than a total of 30 minutes for all 

speakers. Interested parties should 

contact Ms. White, DFO, in writing 

(preferably via e-mail), by April 12, 

2007, for the April 19 teleconference, by 

June 1 for the June 8 teleconference, and 

by June 13 for the June 20–22 meeting, 

at the contact information noted above, 

to be placed on the list of public 

speakers for this meeting. Written 

Statements: Written statements should 

be received in the SAB Staff Office by 

the same dates. Written statements 

should be supplied to the DFO in the 

following formats: one hard copy with 

original signature, and one electronic 

copy via e-mail (acceptable file format: 

Adobe Acrobat PDF, WordPerfect, MS 

Word, MS PowerPoint, or Rich Text 

files in IBM–PC/Windows 98/2000/XP 

format). 

Accessibility: For information on 

access or services for individuals with 

disabilities, please contact Ms. White at 

the phone number or e-mail address 

noted above, preferably at least ten days 

prior to the meeting, to give EPA as 

much time as possible to process your 

request. 

Dated: March 16, 2007. 

Anthony F. Maciorowski, 

Deputy Director, EPA Science Advisory Board 

Staff Office. 

[FR Doc. E7–5264 Filed 3–21–07; 8:45 am] 

BILLING CODE 6560–50–P 

FEDERAL RESERVE SYSTEM 

Agency information collection 

activities: Announcement of Board 

approval under delegated authority 

and submission to OMB 

AGENCY: Board of Governors of the 

Federal Reserve System. 

SUMMARY: Background. 

Notice is hereby given of the final 

approval of proposed information 

collection by the Board of Governors of 

the Federal Reserve System (Board) 

under OMB delegated authority, as per 

5 CFR 1320.16 (OMB Regulations on 

Controlling Paperwork Burdens on the 

Public). Board–approved collections of 

information are incorporated into the 

official OMB inventory of currently 

approved collections of information. 

Copies of the Paperwork Reduction Act 

Submission, supporting statements and 

approved collection of information 

instrument(s) are placed into OMB’s 

public docket files. The Federal Reserve 

may not conduct or sponsor, and the 

respondent is not required to respond 

to, an information collection that has 

been extended, revised, or implemented 

on or after October 1, 1995, unless it 

displays a currently valid OMB control 

number. 


rwilkins on PROD1PC63 with NOTICES
Federal Register / Vol. 72, No. 55 / Thursday, March 22, 2007 / Notices 13493 

FOR FURTHER INFORMATION CONTACT: 

Federal Reserve Board Clearance Officer 

––Michelle Shore––Division of Research 

and Statistics, Board of Governors of the 

Federal Reserve System, Washington, 

DC 20551 (202–452–3829). 

OMB Desk Officer––Mark Menchik––

Office of Information and Regulatory 

Affairs, Office of Management and 

Budget, New Executive Office Building, 

Room 10235, Washington, DC 20503, or 

e–mail to mmenchik@omb.eop.gov. 

Final approval under OMB delegated 

authority of the extension for three 

years, with revision, of the following 

reports 

1. Report title: Weekly Report of 

Assets and Liabilities for Large Banks 

and Weekly Report of Selected Assets 

Agency form number: FR 2416 and FR 

2644 

OMB Control number: 7100–0075 

Frequency: Weekly 

Reporters: U.S.–chartered commercial 

banks 

Annual reporting hours: FR 2416, 

22,386 hours; FR 2644, 80,652 hours 

Estimated average hours per response: 

FR 2416, 8.61 hours; FR 2644, 1.41 

hours 

Number of respondents: FR 2416, 50; 

FR 2644, 1,100 

General description of report: These 

information collections are voluntary 

[12 U.S.C. § 225(a) and 248(a)(2)]. 

Individual respondent data are regarded 

as confidential under the Freedom of 

Information Act [5 U.S.C. § 552(b)(4)]. 

Abstract: The FR 2416, FR 2644, and 

the Weekly Report of Assets and 

Liabilities for Large U.S. Branches and 

Agencies of Foreign Banks (FR 2069; 

OMB No. 7100–0030) are referred to 

collectively as the bank credit reports. 

The FR 2416 is a detailed balance sheet 

that covers domestic offices of large 

U.S.–chartered commercial banks. The 

FR 2644 collects less–detailed 

information on investments, loans, total 

assets, and several memoranda items, 

covering domestic offices of small U.S.–

chartered commercial banks. The bank 

credit reports are collected as of each 

Wednesday. 

These three voluntary reports are 

mainstays of the Federal Reserve’s 

reporting system from which data for 

analysis of current banking 

developments are derived. The FR 2416 

is used on a stand–alone basis as the 

large domestic bank series. The FR 2644 

collects sample data, which are used to 

estimate universe levels using data from 

the quarterly commercial bank 

Consolidated Reports of Condition and 

Income (FFIEC 031 and 041; OMB No. 

7100–0036) (Call Report). Data from the 

bank credit reports, together with data 

from other sources, are used for 

constructing weekly estimates of bank 

credit, of sources and uses of bank 

funds, and of a balance sheet for the 

banking system as a whole. 

The Federal Reserve publishes the 

data in aggregate form in the weekly H.8 

statistical release, Assets and Liabilities 

of Commercial Banks in the United 

States, which is followed closely by 

other government agencies, the banking 

industry, the financial press, and other 

users. This release provides a balance 

sheet for the banking industry as a 

whole and data disaggregated by its 

large domestic, small domestic, and 

foreign–related components. 

Current Actions: On January 11, 2007, 

the Federal Reserve published a notice 

in the Federal Register (72 FR 1325) 

requesting public comment for 60 days 

on the extension, with revision, of the 

FR 2416 and FR 2069. The comment 

period for this notice expired on March 

12, 2007. The Federal Reserve received 

one supportive comment letter from a 

federal agency describing its use of the 

data to prepare monthly, quarterly, and 

annual estimates of personal interest 

payments, a component of personal 

outlays in the national income and 

product accounts. 

2. Report title: Weekly Report of 

Assets and Liabilities for Large U.S. 

Branches and Agencies of Foreign Banks 

Agency form number: FR 2069 

OMB Control number: 7100–0030 

Frequency: Weekly 

Reporters: U.S. branches and agencies 

of foreign banks 

Annual reporting hours: 14,560 hours 

Estimated average hours per response: 

4.00 hours 

Number of respondents: 70 

General description of report: This 

information collection is voluntary [12 

U.S.C. §§ 248(a)(2) and 3105(a)(2)]. 

Individual respondent data are regarded 

as confidential under the Freedom of 

Information Act [5 U.S.C. § 552(b)(4)]. 

Abstract: The FR 2069 is a detailed 

balance sheet that covers large U.S. 

branches and agencies of foreign banks. 

This report, along with the FR 2416 and 

FR 2644, is collected as of each 

Wednesday. 

These three voluntary reports are 

mainstays of the Federal Reserve’s 

reporting system from which data for 

analysis of current banking 

developments are derived. The FR2069 

collects sample data, which are used to 

estimate universe levels using data from 

the quarterly Report of Assets and 

Liabilities of U.S. Branches and 

Agencies of Foreign Banks (FFIEC 002; 

OMB No. 7100–0032). Data from the 

bank credit reports, together with data 

from other sources, are used for 

constructing weekly estimates of bank 

credit, of sources and uses of bank 

funds, and of a balance sheet for the 

banking system as a whole. 

The Federal Reserve publishes the 

data in aggregate form in the weekly H.8 

statistical release, Assets and Liabilities 

of Commercial Banks in the United 

States, which is followed closely by 

other government agencies, the banking 

industry, the financial press, and other 

users. This release provides a balance 

sheet for the banking industry as a 

whole and data disaggregated by its 

large domestic, small domestic, and 

foreign–related components. 

Current Actions: On January 11, 2007, 

the Federal Reserve published a notice 

in the Federal Register (72 FR 1325) 

requesting public comment for 60 days 

on the extension, with revision, of the 

FR 2069. The comment period for this 

notice expired on March 12, 2007. The 

Federal Reserve did not receive any 

comments. 

3. Report titles: Report of Changes in 

Organizational Structure, Annual Report 

of Bank Holding Companies 

Agency form numbers: FR Y–10 and 

FR Y–6 

OMB Control numbers: 7100–0297 

Effective Dates: FR Y–6, December 31, 

2007; FR Y–10, April 30, 2008 

Frequency: Event–generated, annual 

Reporters: Bank holding companies 

(BHCs), foreign banking organizations 

(FBOs), member banks, Edge and 

agreement corporations 

Annual reporting hours: FR Y–10, 

16,608 hours; FR Y–6, 27,069 hours 

Estimated average hours per response: 

FR Y–10, 1.00 hour; FR Y–6, 5.25 hours; 

Number of respondents: FR Y–10, 

2,768; FR Y–6, 5,156 

General description of report: These 

information collections are mandatory 

under the Federal Reserve Act, the BHC 

Act, and the International Banking Act 

(12 U.S.C. 248 (a)(1), 321, 601, 602, 

611a, 615, 1843(k), 1844(c), and 3106, 

and Regulations K and Y (12 CFR 

211.13(c), 225.5(b), and 225.87). 

Individual respondent data are not 

considered confidential. However, 

respondents may request confidential 

treatment for any information that they 

believe is subject to an exemption from 

disclosure under the FOIA, 5 U.S.C. §

552(b). 

Abstract: The FR Y–10 is an event–

generated information collection 

submitted by top–tier domestic BHCs, 

including financial holding companies 

(FHCs), and state member banks 

unaffiliated with a BHC, to capture 

changes in their regulated investments 

and activities. The Federal Reserve uses 

the data to monitor structure 

information on subsidiaries and 


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13494 Federal Register / Vol. 72, No. 55 / Thursday, March 22, 2007 / Notices 

1The Structure Reports included in the initial 

notice were the Report of Changes in Organizational 

Structure (FR Y–10), the Report of Changes in FBO 

Organizational Structure (FR Y–10F), the 

Supplement to the Report of Changes in 

Organizational Structure (FR Y–10S), the 

Notification of Foreign Branch Status (FR 2058), the 

Annual Report of Bank Holding Companies (FR Y–

6), and the Annual Report of Foreign Banking 

Organizations (FR Y–7). 

2Thrift branches are reported as of June 30 each 

year to the OTS, on their annual Branch Office 

Survey (OMB No. 1550–0004). 

regulated investments of these entities 

engaged in banking and nonbanking 

activities. 

The FR Y–6 is an annual information 

collection submitted by top–tier BHCs 

and nonqualifying FBOs. It collects 

financial data, an organization chart, 

and information about shareholders. 

The Federal Reserve uses the data to 

monitor holding company operations 

and determine holding company 

compliance with the provisions of the 

BHC Act and Regulation Y (12 CFR 

225). 

Current Actions: On September 13, 

2006, the Federal Reserve published a 

notice in the Federal Register (71 FR 

54075) requesting public comment for 

60 days on the extension, with revision, 

of the Structure Reports.1 The comment 

period for this notice expired on 

November 13, 2006. The Board received 

comment letters from four large BHCs 

and three industry trade associations. 

Most of these comments were addressed 

in a final Federal Register notice dated 

December 28, 2006 (71 FR 78207). In 

this notice, the Federal Reserve stated 

that it was continuing to evaluate 

several substantive comments on the 

collection of domestic branch data and 

would address these comments in a 

separate Federal Register notice in 2007. 

Below is a summary of the original 

proposal, a summary of the comments 

received, and the modifications to the 

original proposal. 

Original Proposal 

FR Y–6 Organization Chart 

The Federal Reserve proposed to add 

to the organization chart an annual 

requirement for institutions to verify a 

list of domestic branches that the 

Federal Reserve has on file for the 

institution. The list of domestic 

branches would include those of 

depository institutions and Edge and 

agreement corporations held directly or 

indirectly by the respondent. 

The Federal Reserve would provide 

institutions with a hardcopy of their 

data and, in response to industry 

feedback, a means for institutions to 

download their data in a spreadsheet 

format. The institutions would be 

required to return to the Federal Reserve 

an annotated document incorporating 

any changes or corrections to the data. 

The effective date for this proposed 

change would have been December 31, 

2006. 

FR Y–10 Domestic Branch Schedule 

The Federal Reserve proposed to add 

a schedule to collect data on domestic 

branches and offices of depository 

institutions, held directly or indirectly, 

and domestic branches of Edge and 

agreement corporations. Data regarding 

branch openings, acquisitions, sales, 

closings or relocations would be 

collected on an event–generated basis, 

parallel to the other schedules on the FR 

Y–10, within thirty calendar days 

following the event. Institutions would 

be permitted to combine multiple 

transactions occurring within a 30–day 

period into a single monthly filing. The 

effective date for this proposed change 

would have been June 30, 2007. 

Data would be submitted for the 

following branches and offices: 

1. Full service (brick and mortar, 

retail) – traditional offices. 

2. Electronic banking – offices where 

Internet and other similar deposits are 

booked. 

3. Limited service (military, drive–

through, mobile or seasonal, and retail) 

– limited, but often take or include 

deposits. 

4. Loan production offices (LPOs) and 

consumer credit – limited, normally 

nondeposit, but extend credit. 

5. Trust – limited and nondeposit 

6. Administrative (administrative, 

contractual, messenger) – all other 

limited and nondeposit 

Summary of Comments 

Several commenters indicated that 

adding a schedule to the FR Y–10 to 

collect data on domestic branches 

would be overly burdensome and may 

be duplicative of other information 

collected by the Federal Reserve or 

other regulators. As explained in the 

initial proposal, the current process for 

gathering domestic branch structure 

data is inadequate. Branch data for 

domestic state member banks are 

communicated to the Federal Reserve 

primarily through the application 

process. Information for all other 

domestic bank branches (branches of 

national and nonmember banks) is 

obtained by searching Federal Deposit 

Insurance Corporation (FDIC) and Office 

of the Comptroller of the Currency 

(OCC) bulletins. The results of this 

process are data that are not consistent 

and are often stale. The timing and 

extent of notifications to various bank 

regulators do not allow for consistent 

maintenance of the data. For example, 

branch openings and closings are 

reported with different lags and through 

different channels. Also, domestic bank 

branch data are submitted to the FDIC 

on the Summary of Deposits (OMB No. 

3064–0061) as of June 30 each year.2

However, the volume of branch 

structure changes is large. As a result, 

the relevancy of the annual data 

substantially diminishes over time. The 

Federal Reserve needs a formal 

information collection to ensure that 

these data are consistent, complete, and 

current. 

One commenter questioned the 

usefulness of the data, since only 

institutions regulated by the Federal 

Reserve would be required to submit the 

data. This commenter noted that the 

data would be incomplete for analyzing 

the competitive effects of proposed bank 

mergers and acquisitions in specific 

markets. As described in the original 

proposal, 95 percent of all domestic 

banking branches and 82 percent of all 

banking and thrift branches would be 

covered by this information collection. 

Information for the remaining small 

percentage of branches would continue 

to be collected using the current process 

for gathering domestic branch structure 

data discussed above. Although the 

information for these branches will not 

be as reliable as that obtained from the 

FR Y–10 respondents, the overall 

quality of the branch data will be 

dramatically improved by this 

framework. 

Several commenters asked the Federal 

Reserve to coordinate with the other 

agencies to collect consistent structure 

data. The Federal Reserve acknowledges 

that coordination with other agencies 

could achieve organizational and 

technical efficiencies for both banking 

organizations and the regulatory 

community. The Federal Reserve has 

been in contact with the other agencies 

during the development of this 

proposal. Discussions among the 

regulatory agencies regarding possible 

gains from coordination, as well as 

changes and enhancements to the 

technological platforms used for the 

collection are ongoing. 

Two commenters requested amending 

the information collection to allow 

respondents to provide their complete 

list of branches monthly on a separate 

report rather than providing changes on 

an event–generated basis on the FR Y–

10. The Federal Reserve believes that 

the data would be more accurately and 

efficiently collected if banking 

organizations submit changes directly to 

the Federal Reserve, rather than 

requiring Federal Reserve staff to 

discern changes by comparing monthly 

filings. Furthermore, relative to existing 


rwilkins on PROD1PC63 with NOTICES
Federal Register / Vol. 72, No. 55 / Thursday, March 22, 2007 / Notices 13495 

branches, the number of branch 

openings, closings, sales, and 

relocations is quite small. The current 

proposal allows for greater flexibility in 

how the schedule is filed, which should 

allow banks to find efficient ways to 

transmit the data. 

One commenter requested 

clarification of the administrative 

branch type. This term was defined in 

the draft instructions as a branch that 

has limited nondeposit functions, 

including back office operations and 

check processing facilities. 

Modifications to the Original Proposal 

In response to comments and industry 

feedback, the Federal Reserve approved 

the following modifications to the 

original proposal: 

• Eliminating LPOs, consumer credit 

offices, and administrative offices from 

the list of reportable branches on the FR 

Y–6 and FR Y–10; 

• Excluding from the FR Y–10 address 

changes that result from changes in 

street names or zip codes, with no 

actual change in the physical location of 

the branch; 

• Making FR Y–10 reporting of branch 

relocations of less than 1,000 feet 

optional, if the move does not involve 

a change of county; and 

• Changing the implementation dates 

to December 31, 2007, for the FR Y–6 

revisions and April 30, 2008, for the FR 

Y–10 revisions. 

Final approval under OMB delegated 

authority the implementation of the 

following survey: 

Report title: Central Bank Survey of 

Foreign Exchange and Derivatives 

Market Activity 

Agency form number: FR 3036 

OMB control number: 7100–0285 

Frequency: One–time 

Reporters: Financial institutions that 

serve as intermediaries in the wholesale 

foreign exchange and derivatives market 

and dealers. 

Annual reporting hours: 3,150 hours 

Estimated average hours per response: 

Turnover survey: 51 hours; outstandings 

survey: 60 hours 

Number of respondents: 60 

General description of report: This 

information collection is voluntary (12 

U.S.C. 225a, 248(a)(2), 358, and 3105(c)) 

and is given confidential treatment (5 

U.S.C. § 552(b)(4)). 

Abstract: The FR 3036 is the U.S. part 

of a global data collection that is 

conducted by central banks every three 

years. More than fifty central banks plan 

to conduct the survey in 2007. The Bank 

for International Settlements compiles 

national data from each central bank to 

produce global market statistics. 

The Federal Reserve System and other 

government agencies use the survey to 

monitor activity in the foreign exchange 

and derivatives markets. Respondents 

use the published data to gauge their 

market share. 

Current actions: On January 11, 2007, 

the Federal Reserve published a notice 

in the Federal Register (72 FR 1325) 

requesting public comment for 60 days 

on the implementation of the FR 3036 

survey. The comment period for this 

notice expired on March 12, 2007. The 

Federal Reserve received no comments 

on the proposed survey and will 

implement it as proposed. 

Board of Governors of the Federal 

Reserve System, March 16, 2007. 

Jennifer J. Johnson 

Secretary of the Board 

[FR Doc. E7–5192 Filed 3–21–07; 8:45 am] 

BILLING CODE 6210–01–S 

DEPARTMENT OF HEALTH AND 

HUMAN SERVICES 

Centers for Disease Control and 

Prevention 

[60Day–07–05CO] 

Proposed Data Collections Submitted 

for Public Comment and 

Recommendations 

In compliance with the requirement 

of Section 3506(c)(2)(A) of the 

Paperwork Reduction Act of 1995 for 

opportunity for public comment on 

proposed data collection projects, the 

Centers for Disease Control and 

Prevention (CDC) will publish periodic 

summaries of proposed projects. To 

request more information on the 

proposed projects or to obtain a copy of 

the data collection plans and 

instruments, call 404–639–5960 and 

send comments to Joan F. Karr, CDC 

Reports Clearance Officer, 1600 Clifton 

Road, MS–D74, Atlanta, GA 30333 or 

send an e-mail to omb@cdc.gov. 

Comments are invited on: (a) Whether 

the proposed collection of information 

is necessary for the proper performance 

of the functions of the agency, including 

whether the information shall have 

practical utility; (b) the accuracy of the 

agency’s estimate of the burden of the 

proposed collection of information; (c) 

ways to enhance the quality, utility, and 

clarity of the information to be 

collected; and (d) ways to minimize the 

burden of the collection of information 

on respondents, including through the 

use of automated collection techniques 

or other forms of information 

technology. Written comments should 

be received within 60 days of this 

notice. 

Notice of Republication of 60 day FRN 

Title of Project 

Evaluation of the Centers for Disease 

Control and Prevention’s Consumer 

Response Service Center—New—

National Center for Healthcare 

Marketing (NCHM), Centers for Disease 

Control and Prevention (CDC). 

Description of Republication 

Due to expiration of the 60Day–05–

05CO on July 21, 2005 OMB Desk 

Officer (John Kraemer) has requested 

that the 60Day–07–05CO be republished 

using the date of 02/15/2007, which is 

currently the 30Day–07–05CO 

publication date. Public comments will 

be considered until COB of April 15, 

2007. We are working to put measures 

in place to ensure this does not happen 

again. The 30 day FRN will be 

republished at a later date. 

Background and Brief Description 

CDC is launching an integrated ‘‘one 

face to the public’’ approach across all 

communication channels to handle 

inquiries concerning a broad spectrum 

of public health topics. The overall 

objective is to ensure consistent, timely, 

reliable health information for 

dissemination to a variety of consumers 

(public, health professionals, 

researchers, etc.) and to address 

variations in inquiry volumes related to 

public health emergencies, news events, 

and dynamic, shifting public health 

priorities. The CDC has integrated over 

40 hotlines into one Consumer 

Response Services Center—CDC–INFO. 

CDC–INFO has an exceptionally wide 

scope because content currently divided 

between over 40 hotlines handling 

nearly 2,000,000 telephone contacts 

annually will be consolidated under 

CDC–INFO. All CDC hotlines were 

consolidated in one center beginning in 

February 2005, with all CDC program 

areas transitioning into CDC–INFO 

through a phased approach during the 

next three years. CDC–INFO itself will 

be operational for at least the next seven 

years. 

The primary objectives of the national 

evaluation are to (1) Proactively 

evaluate customer interactions and 

service effectiveness by employing 

assessment measures and data 

collection mechanisms to support 

performance management, gathering 

insights and understandings for 

improving service levels, and 

implementing effective measures to 

meet customer satisfaction goals; (2) 

develop an ongoing understanding of 

customer requirements and satisfaction 


rwilkins on PROD1PC63 with NOTICES