<PAGE>

                                                                      [_]

                                                                    Exhibit 4.12

THESE SECURITIES AND THE SECURITIES ISSUABLE UPON THEIR EXERCISE HAVE NOT BEEN
REGISTERED UNDER THE SECURITIES ACT OF 1933 AND MAY NOT BE TRANSFERRED UNLESS
COVERED BY AN EFFECTIVE REGISTRATION STATEMENT UNDER SAID ACT, OR AN OPINION OF
COUNSEL SATISFACTORY TO THE ISSUER TO THE EFFECT THAT ANY SUCH TRANSFER IS
EXEMPT FROM SUCH REGISTRATION.

                  WARRANT TO PURCHASE SHARES OF COMMON STOCK
                                      OF
                              PCSUPPORT.COM, INC.

             (Incorporated under the laws of the State of Nevada)

                                                  Warrant Certificate No. W01-.

THIS IS TO CERTIFY THAT, for value received, ., the holder of this Warrant, is
entitled to purchase:

                                     . (.)

non-assessable shares of common stock of PCSupport.com, Inc. (hereinafter called
the "Company") as such shares were constituted on June ., 2001 at any time up to
4:00 p.m. local time at the City of Burnaby, Province of British Columbia, on
June ., 2002 at and for a price of US$0.75 per share, of lawful money of the
United Stated of America, upon and subject to the terms and conditions attached
hereto.

This Warrant may not be transferred by the holder.  This Warrant may be
exercised only at the offices of the Company, Suite 300 - 3605 Gilmore Way,
Burnaby, British Columbia, V5G 4X5.

PCSUPPORT.COM, INC.


Per: _________________________
     Director

DATE: June ., 2001


<PAGE>

                      TERMS, CONDITIONS AND INSTRUCTIONS


1.   The holder of this warrant may subscribe for the number of shares of the
     Company indicated on the face hereof.

2.   For each share purchased pursuant to this warrant on or before June .,
     2002, payment must be made in the amount of US$0.75 per share.  All
     payments must be made in United States funds, in cash or by certified
     cheque, bank draft or money order payable, at par, in Burnaby, British
     Columbia.  If payment is made by way of an uncertified cheque, the Company
     reserves the right to deem that the payment has not been received until the
     cheque has cleared the account upon which it has been drawn.

3.   To exercise the rights evidenced by this warrant, this warrant with the
     following Subscription Form completed, must be delivered or mailed to the
     Company, Suite 300 - 3605 Gilmore Way, Burnaby, British Columbia, V5G 4X5,
     and received by that company.

4.   The rights evidenced by this warrant expire at 4:00 p.m. local time in
     Vancouver, British Columbia, on June ., 2002.

5.   The rights evidenced by this warrant may not be transferred.

6.   If this warrant or the purchase price are forwarded by mail it is suggested
     that registered mail be used as the Company will not be responsible for any
     losses which occur through the use of mails.

7.   The rights evidenced by this warrant are to purchase common shares in the
     capital stock of the Company as they were constituted on June ., 2001.  If
     there shall, prior to the exercise of any of the rights evidenced hereby,
     be any reorganization of the authorized capital of the Company by way of
     consolidation, merger, sub-division, amalgamation or otherwise, or the
     payment of any stock dividends, then there shall automatically be an
     adjustment in either or both the number of shares of the Company which may
     be purchased pursuant hereto or the price at which such shares may be
     purchased, by corresponding amounts, so that the right evidenced hereby
     shall thereafter be as reasonably as possible equivalent to those
     originally granted hereby.  The Company shall have the sole and exclusive
     power to make adjustments as it considers necessary and desirable.

8.   The holder of this warrant shall not, by virtue hereof, be entitled to any
     rights of a shareholder of the Company, either at law or in equity, and the
     rights of the holder are limited to those expressed in this warrant and are
     not enforceable against the Company except to the extent set forth herein.

9.   This warrant shall be deemed to be a contract made under the laws of the
     State of Nevada and for all purposes shall be governed by and construed in
     accordance with the laws of such State applicable to contracts to be made
     and performed entirely within such State.
<PAGE>

                                      -3-

                               SUBSCRIPTION FORM


The undersigned, holder of the within warrant, hereby subscribes for
______________________ common shares of PCSupport.com, Inc.  If the number of
shares purchased hereby does not exercise all of the rights evidenced by this
warrant, the holder requests issuance and delivery to it at the following
address of a new warrant evidencing the unused rights.  The undersigned directs
that the shares hereby subscribed for be issued and delivered to it as follows:


       NAME                        ADDRESS                    NO. OF SHARES
       ----                        -------                    -------------






DATED this ______ day of ________________, 200____.


____________________________
Signature

____________________________
Name (please print)


____________________________
Address