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         U.S. Department of Homeland Security - Federal Emergency Management Agency - National Flood Insurance Program

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      Buying a Policy
          
                                	
			      Buying a Policy
        
    
              Why Buy Flood Insurance
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			      Renewing a Policy
        
    
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              Before and After a Flood
          
                                	
			      Before and After a Flood
        
    
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FEMA’s National Flood Insurance Program is standing by to assist you and your community before, during, or after a flooding disaster.

Below are a number of resources available for your use, including claim instructions, social media posts, fact sheets, and other products to equip you with timely and helpful flooding disaster information. All resources may be distributed widely with other partners in insurance, public safety, emergency management, and elsewhere. Please direct media inquiries to the Media Toolkit.
              Preparing for a Flood 

                        
                      
                        Filing Your Claim 

                        
                      
                        Recovering from a Flood 

                        
                      
                        Additional Resources for Emergency Response ProfessionalsWhat to Do Before a FloodFlood Loss Avoidance English | SpanishFlood After Fire: Your Increased RiskHow to Secure Documents in Preparation for a Flood English | Spanish
                                            How to Start Filing Your ClaimStarting Your Recovery: FEMA’s Flood Insurance Claims Process English | Spanish Traditional Chinese | Simplified Chinese | Korean | VietnameseBasement Coverage  English | SpanishWind vs. Water Damage English | SpanishNFIP Claims Handbook English | SpanishUnderstanding Mudflow and the NFIP English | Spanish
                                            How to Document Damage and Start Clean-UpRecovering Financially After a Flood Booklet English | SpanishIdentifying Your Advocates After a Flood English | SpanishTraditional Chinese | Simplified Chinese | Korean | Vietnamese | Haitian CreoleReducing Future Flood DamageSave Your Family Treasures (FEMA.gov)Salvaging Water-Damaged Family Valuables and HeirloomsAfter the Flood: Advice for Salvaging Damaged Family Treasures English | SpanishVietnameseFederal Disaster Assistance: Meeting the Flood Insurance Requirement English | Spanish
                                            Social Media Messaging for Flood Disasters English | SpanishSocial Media Messaging for Hurricanes English | SpanishFlood Safety Social Media Toolkit (Ready.gov)Flood Loss Avoidance (Video) English | SpanishHow to Document Damage (Video)
              Request Printed PublicationsTo order free copies of these publications and others, visit agents.floodsmart.gov/puborderform.To view and download digital-only publications, visit the NFIP Resource Library at agents.floodsmart.gov/resourcelibrary.Additional Guidance & Contact InformationFor questions about the NFIP, contact the FEMA Mapping and Insurance eXchange (FMIX) Customer Care Center at (877) 336-2627, by email, or chat live with a specialist via the FMIX website Monday-Friday from 9 a.m. to 5 p.m..





FEMA | National Flood Insurance Program
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            20472 Disaster Assistance:
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