Chapter 1: Introduction to OTCnet

OTCnet Participant User Guide 
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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1. Introduction to OTCnet................................................................................... 2

Overview ...................................................................................................................................2

OTCnet Elements......................................................................................................................2

OTCnet Process Flow: Check Capture, Check Processing and Reporting...............................4

What is ACH?............................................................................................................................5

What is Check 21? ....................................................................................................................5

OTCnet Process Flow: Deposit Reporting.................................................................................7

OTCnet Process Flow: Card Processing...................................................................................7

OTCnet Process Flow: Self-Service Kiosk: Check Payment.....................................................8

OTCnet Process Flow: Self-Service Kiosk: Deposit Processing ...............................................9

OTCnet Process Flow: Self-Service Kiosk: Card Processing..................................................10

OTCnet End Users ..................................................................................................................11

Topic 2. OTCnet User Roles ....................................................................................... 13

Agency User Role Combinations.............................................................................................20

Financial Institution (FI) User Role Combinations ...................................................................22

System Tasks by Agency and Financial Institution (FI) Roles.................................................23

Summary...................................................................................................................... 30

List of Figures

Figure 1. OTCnet Elements ..........................................................................................................3

Figure 2. Check Capture, Check Processing, and Reporting Process Flow.................................5

Figure 3. Deposit Processing Workflow ........................................................................................7

Figure 4. Card Processing Workflow ............................................................................................8

Figure 5. Self-Service Kiosk: Check Payment ..............................................................................9

Figure 6. Self-Service Kiosk: Deposit Processing Workflow.......................................................10

Figure 7. Self-Service Kiosk: Card Processing Workflow ...........................................................11

List of Tables

Table 1. FedACH and Check 21 Payment Types .........................................................................6
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Table 2. End User Roles.............................................................................................................12

Table 3. OTCnet Agency and FI/FRB User Roles ......................................................................13

Table 4. Combinable Agency Deposit Processing User Roles ...................................................20

Table 5. Combinable Agency Check Capture User Roles ..........................................................21

Table 6. Combinable Financial Institution User Roles ................................................................22

Table 7. Deposit Processing and Reporting Roles .....................................................................23

Table 8. Check Capture Roles....................................................................................................24

Table 9. Check Processing .........................................................................................................26

Table 10. Card Processing .........................................................................................................29

Glossary

Click this link to access the full OTCnet Glossary. 
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Overview, Topics, and Audience 

Overview

Welcome to Introduction to OTCnet Overview and OTCnet Course Content. In this chapter, you 

will learn:

• The introduction to OTCnet

• OTCnet User Roles

Topics

The topics in this chapter include the following: 

1. OTCnet Elements, Process Flows and End Users

2. OTCnet User Roles

Audience

The intended audience for the Introduction to OTCnet includes:

• Administration Users

• Deposit Processing and Reporting Users

• Check Capture, Check Processing and Reporting Users

• Card Processing Users 

• Viewers 
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Topic 1. Introduction to OTCnet

Overview

The Bureau of the Fiscal Service (BFS) Over the Counter Division (OTCD) provides the Overthe-Counter Channel Application (OTCnet) to facilitate the prompt electronic processing, 

reporting of deposits and transaction activities. OTCnet financial services include retail 

transactions made at agency offices, face-to-face collection points, and point of sale (POS) 

locations throughout the US and abroad.

OTCD oversees the systems, networks and program infrastructure which enable world-class 

OTCnet financial services including the collection of checks, cash, coins and credit, debit, and 

gift card transactions at agency POS locations around the globe. The OTCD is responsible for 

implementing a coordinated government-wide strategy for the collection of over-the-counter

transaction and deposit activities (cash, card, check, foreign checks/currency, seized currency), 

and the transition from paper checks to electronic mechanisms.

OTCnet is a secure web-based system that enables federal agencies to integrate check 

conversion, deposit reporting, and card processing, so that all check, cash, coin, and card 

deposits to the TGA are handled by one web-based application. 

OTCnet offers agencies superior customer service and high-quality e-commerce solutions for 

collections and reporting needs.

OTCnet Financial Services includes the following:

• Electronic processing of US checks presented for cashing, payment, or deposit

• Processing of US currency, foreign currency cash and foreign check item deposits

• Acceptance of credit, debit, and gift cards (Visa, MasterCard, American Express, Discover)

• Support of the Self-Service Kiosk

• Automation of the collection and settlement process

• Support of online reporting and research capability for reconciliation and inquiries

• Improvements of deposit history record keeping

OTCnet Elements 

OTCnet is comprised of five elements: 

1. *Administration

2. Check Capture, Check Processing and Reporting

3. Deposit Processing and Reporting

4. Card Processing

5. Self-Service Kiosk: Web Service 

*Administration functions support Check Capture, Check Processing and Reporting, Deposit 

Processing and Reporting, Card Processing, and Self-Service Kiosk as shown in Figure 1. 
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Figure 1. OTCnet Elements

The functions of the five elements are:

• Administration, Installation Set Up and Management: allows for those with administrative 

permissions to install, setup users, and manage OTCnet

• Check Capturing, Check Processing: converts personal and business checks into 

electronic fund transfers. Transactions include consumer, consumer accounts receivable, 

and business transactions

• Deposit Processing: permits federal agencies the ability to create and submit deposits for 

confirmation. This platform also allows for Financial Institutions (FIs) to confirm those 

deposits and create adjustments electronically. Deposits are created for US currency, 

foreign cash, and foreign check items

• Card Processing: allows agencies to provide their customers an option to make payments 

via credit/debit cards and gift cards 

• Self-Service Kiosk: third party vendor standalone kiosk supported by OTCnet
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OTCnet Process Flow: Check Capture, Check Processing and 

Reporting

Check Capture and Check Processing involve converting paper checks received over the 

counter or through the mail into electronic debits to the check writer’s account. The process is 

highly automated and greatly improves the collection, reconciliation, research, and reporting 

processes associated with Federal Agency check collections. 

In OTCnet, your Agency scans a check, and the check scanner captures an image of the front 

and back of each check. In OTCnet Online, the image is available immediately; in OTCnet 

Offline, the image is stored locally. You can also access Collections Information Repository 

(CIR) to retrieve deposit information.

The captured image of the check is stored for seven years in OTCnet. You can search the 

check images as well as the check capture and transaction date throughout the Check Image 

and Research Archive (CIRA) Query feature within OTCnet.

OTCnet sends summary as well as detailed information to CIR for those agencies that are not 

processing tax transactions.

CIR sends accounting entries with Treasury Account Symbol/Business Event Type Code 

(TAS/BETC) or Classification Keys (C-Keys) to Central Accounting Reporting System/

Government Wide Accounting (CARS). CARS invokes Shared Account Module (SAM) to either 

validate, translate, or default the TAS/BETC based on the accounting information received on 

the transaction. 

OTCnet sends the captured check data to Debit Gateway at the Federal Reserve Bank 

Cleveland (FRB-C). FRB-C/Debit Gateway sends the data and settles to the appropriate 

Financial Institutions (FIs) either through FedACH (personal check) or Check 21 (non-personal 

check) where the check was written. All non-personal items are processed via Check 21.

The FI where the check was written shows the account was debited (Complete Check Capture 

and Check Processing and Reporting Process flow as shown in Figure 2 ). 

If your Agency uses the Master Verification Database (MVD) (which provides downloads of prior 

negative check information and blocked items) and is working offline, the information is passed 

to the agency's Local Verification Database (LVD) when each batch is closed. The LVD is then 

used to determine the check writer's status and implement your Agency's bad check policy, if

applicable.
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Figure 2. Check Capture, Check Processing, and Reporting Process Flow

What is ACH?

The ACH Network is a nationwide batch-oriented electronic funds transfer system governed by 

the NACHA (National Automated Clearing House Association) operating rules which provide for 

the interbank clearing of electronic payments for participating depository financial institutions. 

The Federal Reserve and Electronic Payments Network act as ACH Operators, central clearing 

facilities through which financial institutions transmit or receive ACH entries. ACH payments 

include:

• Direct Deposit of payroll, Social Security and other government benefits, and tax refunds

• Direct Payment of consumer bills such as mortgages, loans, utility bills and insurance 

premiums

• Business-to-business payments

• E checks

• E commerce payments

• Federal, state, and local tax payments

What is Check 21?

Check 21, also known as ‘Check Clearing for the 21st Century’ Act, was signed into law on 

October 28, 2003. Provisions of the law took effect on October 28, 2004. It is important to 

understand the effects of Check 21 on OTCnet. Check 21 provides the legal framework for the 

creation of substitute checks, which can be used in place of the original paper document, 

without an agreement in place with other financial institutions. A substitute check is a paper 

reproduction of the original check. 

To meet legal requirements, a substitute check must:

• Contain an image of the front and back of the original check.
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• Bear a legend that states, “This is a legal copy of your check. It can be used the same way 

you would use the original check.”

• Display a MICR line containing information appearing on the MICR line of the original check.

• Conform in paper stock, dimension, and otherwise, with generally applicable industry 

standards for substitute checks.

• Be suitable for automated processing in the same manner as the original check.

Overall, this legislation has modernized the nation’s check payments system. Check 21 is 

designed to foster innovation in the payments system and to enhance its efficiency by reducing 

some of the legal impediments to check truncation. 

ALL payment instruments are eligible for processing under OTCnet, including business checks, 

money orders, Treasury checks, credit card checks, traveler’s checks, cashier’s checks, official 

checks, third-party checks, payroll checks and checks drawn on state or local government. 

Check 21 requires financial institutions to accept a substitute check from a presenting institute 

and grant it equivalent status as the original check if the substitute check meets prescribed 

requirements. It also requires a reconverting bank to meet the warranties and indemnities 

enacted through the legislation and subsequent regulations. Check 21 requires financial 

institutions to provide education to individual consumers on substitute checks and consumer recredit rights. 

For more information on Check 21, visit: https://www.frbservices.org/education/productsservices-education/check21-act.html 

Acceptable forms of FedACH and Check 21 payment types are shown in Table 1. 

Table 1. FedACH and Check 21 Payment Types

FedACH Check 21

• Direct Deposit of payroll, Social Security and 

other government benefits, and tax refunds

• Direct Payment of consumer bills such 

as mortgages, loans, utility bills and insurance 

premiums

• Business-to-business payments

• E checks

• E commerce payments

• Federal, state, and local tax payments

• Business Checks

• Money Orders

• Treasury Checks

• Credit Card Checks 

• Traveler’s Checks

• Cashier’s Checks

• Official Checks

• Third-party Checks

• Payroll Checks

• Checks drawn on state or local government

• Personal Check (No Notice)

• Personal Check (Opt Out)
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OTCnet Process Flow: Deposit Reporting

Deposit Processing electronically collects and automates US and Foreign funds which facilitates 

the classification of Treasury collections daily. 

As shown in Figure 3, the Deposit Preparer, or Agency, electronically reports the deposit to

Treasury using OTCnet and prints out the OTCnet deposit ticket. The bank deposit ticket, 

OTCnet deposit ticket, cash, and checks (US and foreign) are taken to your Treasury General 

Account (TGA) Bank. At the TGA Back, the Deposit Confirmer confirms the deposit, rejects the 

deposit, or creates an adjustment to the deposit using OTCnet. 

OTCnet sends commercial deposit voucher information to CIR. CIR receives commercial 

deposit information from OTCnet for reconciliation and transmits to Treasury Cash Management 

System (TCMS) for cash concentration purposes. TCMS receives the commercial deposit data 

from CIR and initiates the cash concentration activity.

The Deposit Preparer and Deposit Viewer can access OTCnet to view their deposit ticket 

information, as well as access reports, receive rejections, and view adjustments.

Figure 3. Deposit Processing Workflow

OTCnet Process Flow: Card Processing

Card processing is a web-based functionality that provides agency customers with an option to 

make payments with a credit, debit, or gift card. Card transactions are sent directly to WorldPay.

As shown in Figure 4, the Agency initiates the Card Processing payment. Currently, OTCnet 

does not store any card transaction details. The Agency can access Collections Information 

Repository (CIR) to retrieve deposit and card payment information. 

The customer pays with a credit/debit card or gift card at an agency terminal station. The

customer authorizes the amount to be charged to their account. The Verifone/OTCnet terminal 

sends the transaction data to Worldpay for authorization. 
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Worldpay processes the payment in four steps:

Step 1 - Authorization (Real Time) 

Worldpay sends the transaction data to the card issuer through the card networks (e.g., Visa, 

Discover, Amex and Mastercard). The card issuer determines whether funding is available and 

returns authorization through the card networks to Worldpay.

Step 2 – Clearing 

Funds in the daily transaction batch are cleared from Worldpay to Comerica Bank. The 

processing cut off for credit card payments is 4:30 AM and 2:00 AM for debit card payments.

Step 3 – Settlement 

The card issuer sends the settlement money back to Worldpay via the card networks once the 

payments have been authorized and cleared. The timing varies by credit/debit network for when 

the settlement money is sent back to Worldpay.

Step 4 - Deposit Reporting 

If the payment is approved, Worldpay sends deposit voucher transaction data to CIR via the 

Worldpay flat file the following morning between 4:00 AM - 6:00 AM. 

CIR sends the voucher information to Treasury Cash Management System (TCMS). TCMS 

uses National Settlement Service (NSS) to draw funds. NSS transfers funds to the TGA Bank 

NY/FRB and reconciles them with Worldpay/Comerica Bank.

Figure 4. Card Processing Workflow

OTCnet Process Flow: Self-Service Kiosk: Check Payment

Self-Service Kiosk: Check Processing is a web-based functionality that provides agency 

customers with an option to make payments with a check at kiosk. The Kiosk Operator sets up 

the workstation and Kiosk Tablet daily by logging in to and locking down the Kiosk Tablet.

As shown in Figure 5, the kiosk captures the image of the front and back of each check. Kiosk: 

Image stored on the kiosk server. The images will be uploaded to the OTCnet server on a 
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scheduled basis. The Agency accesses OTCnet for Check Processing reports. The agency can 

also access Collections Information Repository (CIR) to retrieve deposit information.

The captured image of the check is stored for seven years in OTCnet. An agency can search for 

check images as well as the check capture and transaction date throughout the CIRA (Check 

Image and Research Archive) Query feature within OTCnet. OTCnet sends the captured check 

data to Debit Gateway at the Federal Reserve Bank Cleveland (FRB-C). FRB-C/Debit Gateway 

sends the data and settles to the appropriate Financial Institutions (FIs) either through FedACH 

(personal check) or Check 21 (non-personal check) where the check was written. The FI, where 

the check was written, shows the account was debited.

OTCnet sends summary as well as detailed information to CIR for those agencies. CIR sends 

accounting entries with Treasury Account Symbol/Business Event Type Code (TAS/BETC) or

Classification Keys (C-Keys) to Central Accounting Reporting System (CARS). CARS invokes 

Shared Account Module (SAM) to either validate, translate, or default the TAS/BETC based on 

the accounting information received on the transaction.

Figure 5. Self-Service Kiosk: Check Payment

OTCnet Process Flow: Self-Service Kiosk: Deposit Processing 

Self-Service Kiosk: Deposit Processing is a web-based functionality that provides agency 

customers with an option to make US cash payments at a kiosk. The Kiosk Operator sets up the 

workstation and Kiosk Tablet daily by logging in to and locking down the Kiosk Tablet.

As shown in Figure 6, the customer (kiosk user) makes US cash payments using the kiosk. The 

kiosk sends the deposit information to OTCnet with draft status. OTCnet creates a deposit 

voucher for the kiosk’s cash payment transactions with accounting code information. The 

Agency logs in to OTCnet to classify, approve and submit the voucher to the agency’s FI and 

can view the Deposit Process report. The cash goes to the bank.
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The Agency can also access Collections Information Repository (CIR) to retrieve deposit 

information. The FI verifies and confirms the deposit in OTCnet. OTCnet sends vouchers 

information to Collections Information Repository (CIR). CIR sends the voucher information to 

Treasury Cash Management System (TCMS). TCMS uses National Settlement Service (NSS) 

to draw funds.

Figure 6. Self-Service Kiosk: Deposit Processing Workflow

OTCnet Process Flow: Self-Service Kiosk: Card Processing 

Self-Service Kiosk: Card Processing is a web-based functionality that provides agency 

customers with an option to make payments with a credit, debit, or Visa/Mastercard gift card at 

an agency terminal station. Card transactions are sent directly to WorldPay. The Kiosk Operator 

sets up the workstation and Kiosk Tablet daily by logging in to and locking down the Kiosk 

Tablet.

As shown in Figure 7, payments can be made with a credit/debit card or Visa/Mastercard gift 

card at the kiosk. The customer authorizes the amount to be charged to his/her account. The 

kiosk sends transaction data to Worldpay for authorization. 

Worldpay processes the payment in four steps:

Step 1 - Authorization (Real Time) 

Worldpay sends the transaction data over to the card issuer through the card networks (Visa, 

Discover, Amex and Mastercard). The card issuer determines if funding is available and returns 

authorization back through the card networks to Worldpay.

Step 2 – Clearing 

Funds in the daily transaction batch are cleared from Worldpay to Comerica Bank. Processing 

cut off for credit card payments is 4:30 AM and 2:00 AM for debit card payments.
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Step 3 – Settlement 

The card issuer sends the settlement money back to Worldpay via the card networks once the 

payments have been authorized and cleared. The timing varies by credit/debit network for when 

the settlement money is sent back to Worldpay.

Step 4 - Deposit Reporting 

If the payment is approved, Worldpay sends deposit voucher transaction data to CIR via the 

Worldpay flat file the following morning between 4:00 AM - 6:00 AM.

CIR sends the voucher information to Treasury Cash Management System (TCMS). TCMS 

uses National Settlement Service (NSS) to draw funds. The kiosk sends the card transaction 

data to OTCnet via the card webservice. NSS transfers funds to the TGA Bank NY/FRB and 

reconciles with Worldpay/Comerica Bank. The Agency accesses OTCnet for Card Processing 

reporting. The Agency can also access Collections Information Repository (CIR) to retrieve 

deposit information.

Figure 7. Self-Service Kiosk: Card Processing Workflow

OTCnet End Users

There are four functional areas of the OTCnet application:

1. Administration

2. Check Capture, Processing and Reporting

3. Deposit Processing and Reporting

4. Card Processing

The user role you hold is based on the types of tasks you will perform.

• Administration user roles, with varying degrees of permission, and perform administrative 

duties such as user management and system installation. 
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• Check Capture/Check Processing and Reporting user roles perform functions to capture 

checks, process checks, access reports and edit or view the Master Verification Database 

(MVD). 

• Deposit Processing and Reporting user roles create deposits, approve, confirm (reject or 

adjust), and/or view information as shown in Table 2. 

• Card Processing user roles perform functions to process card transactions.

Table 2. End User Roles

Administration

Check Capture/ Check 

Processing and 

Reporting

Deposit Processing and 

Reporting

Card

Processing

Agency

• Check Capture 

Supervisor

• Check Capture 

Administrator

• Accounting 

Specialist/ Local

• Accounting 

Specialist

• Card Administrator

Financial Institution/ 

Federal Reserve

• Primary Security 

Administrator

• Local Security 

Administrator

Agency

• Check Capture 

Operator

• Check Capture 

Lead Operator

• Check Capture 

Supervisor

• Batch Approver*

• Batch Uploader*

• Master 

Verification 

Database (MVD) 

Editor

• Master 

Verification 

Database (MVD) 

Viewer

Agency

• Deposit Preparer

• Deposit Approver

• Viewer

Financial Institution/ 

Federal Reserve

• Deposit Confirmer

• Viewer

Agency

• Card Operator

*Batch Approver and Batch Uploader are sub-roles assigned to users with existing roles.
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Topic 2. OTCnet User Roles

Individuals are granted user access based on their job roles. Agency and Financial 

Institution/Federal Reserve Bank (FI/FRB) user roles are listed in Table 3 below with 

corresponding descriptions of job roles, the user roles that may assign the access, and whether

the user can access Check Capture, Deposit Processing, or Card Processing functions.

Table 3. OTCnet Agency and FI/FRB User Roles

User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

Accounting 

Specialist

The agency user in this role is an expert 

on the organizational structure, reporting 

needs and accounting rules for their 

agency. This role will establish and 

maintain the organizational foundation, 

accounting data and accounting 

relationships at the highest level of the 

agency in OTCnet. This role can also 

establish, maintain, and view processing 

options that one or more lower-level

endpoints will use in OTCnet. 

Agency PLSA

Agency LSA

BLANK •

Agency Local 

Security 

Administrator 

(LSA) 

The agency user in this role will maintain 

user access to an organization, including 

assigning/removing user roles and 

assigning/removing organization 

hierarchy access. LSAs can also view 

security reports. 

Agency PLSA • •

Agency 

Primary Local 

Security 

Administrator 

(PLSA)

The agency user in this role has the same 

capabilities as an LSA with the additional 

capability of creating and modifying LSAs 

for their organization. There can only be 

one PLSA per agency.

OTCnet 

Customer 

Support Team

• •

Agency 

Manager

The agency user in this role can view and 

download CIRA CSV reports and ACR 

Activity reports, run CIRA queries and 

view other general reports such as the 

SF215 Deposit Ticket and 5515 Debit 

Voucher reports. The agency user can 

view if an endpoint is designated for 

summary-level classification, and the 

agency comments associated to an 

endpoint. 

Agency PLSA

Agency LSA 

• BLANK
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User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

Batch 

Approver

The user assigned this role will have the 

ability to approve a batch either prior to 

batch upload (from Offline) or when a 

batch is uploaded/submitted to OTCnet 

but not yet approved. This permission is 

granted especially when, in offline mode, 

a user has configured the terminal to 

upload a batch upon Batch Close. An 

example of this permission applies to a

Check Capture Operator: though a 

terminal may be configured to upload 

upon close, an Operator is able to close a 

batch but does not inherently have 

Upload permissions, therefore the user's 

permissions will override the terminal 

configuration, and the batch will not be 

automatically uploaded. Providing this 

permission along with Batch Uploader 

allows for the Check Capture Operator to 

auto-upload the batch upon close. This 

role should be granted in limited cases at 

sites where there is a need for the 

Operator to perform this function without a 

Supervisor present.

This role only applies to the Offline 

version of OTCnet.

Agency PLSA

Agency LSA

• BLANK

Batch 

Uploader

The user assigned this role will have the 

ability to upload a batch from Offline 

OTCnet to the online database; this user 

has no other permissions, and therefore 

should typically be granted to a Check 

Capture Operator and Lead Operator. 

This permission is granted especially 

when, in offline mode, a user has 

configured the terminal to upload a batch 

upon Batch Close. An example of this 

permission applies to a Check Capture 

Operator: though a terminal may be 

configured to upload upon close, an 

Operator is able to close a batch but does 

not inherently have Upload permissions, 

therefore the user's permissions will 

override the terminal configuration, and 

the batch will not be automatically 

uploaded. Providing this permission along 

with Batch Approver allows for the Check 

Capture Operator to auto-upload the 

batch upon close. This role should be 

granted in limited cases at sites where 

there is a need for the Operator to 

perform this function without a Supervisor 

present.

This role only applies to the Offline 

version of OTCnet.

Agency PLSA

Agency LSA

• BLANK
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User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

Card 

Administrator

The agency user in this role has the 

capability to manage endpoints for card 

processing. The user can view and modify 

terminal configuration. The user can also 

modify, delete, view, and search 

organization hierarchy. Lastly, this user 

has the capability to download releases 

and read/view audit card modules.

Agency PLSA

Agency LSA

•

Card Operator This user views organizational hierarchy 

and searches within the organization. This 

user can process credit card payments, 

query card transactions, and view 

terminal configuration. Finally, this user 

can read/view the audit log and has 

partial access to the user’s own activities.

Agency PLSA

Agency LSA

•

Check 

Capture 

Administrator

The agency user in this role has the 

capability to define and modify the check 

capture sites as well as manage 

accounting codes and modify endpoint 

mappings. For example, this user can

setup the location policy and location 

group. Additionally, this user can view, 

modify, and import accounting codes and 

modify endpoint mappings. This user can 

also configure the Check Capture 

functions and perform upgrades of the 

application as well as has the permission 

to download user profiles for the site. 

Furthermore, this user can view checks at 

the item level or a batch at the summary 

level classified with multiple accounting 

codes, view/download CIRA CSV reports 

and ACR Activity reports, run CIRA 

queries and view other general reports 

such as the SF215 Deposit Ticket and 

5515 Debit Voucher reports. The agency 

user can view if an endpoint is designated 

for summary level classification, and the 

agency comments associated to an 

endpoint. This user has the permission to 

download software or firmware to the 

terminal using the Download Check 

Capture application permission. Lastly, 

this user is authorized to download the 

OTCnet Local Bridge (OLB) application, 

install the OLB certificate, install the OLB 

application, create the OLB profile, and 

start and stop the OLB application.

Agency PLSA

Agency LSA 

• Check 

Capture 

Administrator
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User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

Check 

Capture 

Administrator

The agency user in this role has the 

capability to define and modify the check 

capture sites as well as manage 

accounting codes and modify endpoint 

mappings. For example, this user can

setup the location policy and location 

group. Additionally, this user can view, 

modify, and import accounting codes and 

modify endpoint mappings. This user can 

also configure the Check Capture 

functions and perform upgrades of the 

application as well as has the permission 

to download user profiles for the site. 

Furthermore, this user can view checks at 

the item level or a batch at the summary 

level classified with multiple accounting 

codes, view/download CIRA CSV reports 

and ACR Activity reports, run CIRA 

queries and view other general reports 

such as the SF215 Deposit Ticket and 

5515 Debit Voucher reports. The agency 

user can view if an endpoint is designated 

for summary level classification, and the 

agency comments associated to an 

endpoint. This user has the permission to 

download software or firmware to the 

terminal using the Download Check 

Capture application permission. Lastly, 

this user is authorized to download the 

OTCnet Local Bridge (OLB) application, 

install the OLB certificate, install the OLB 

application, create the OLB profile, and 

start and stop the OLB application.

Agency PLSA

Agency LSA 

• BLANK

Check 

Capture Lead 

Operator

The agency user in this role will have the 

ability to scan checks into a batch, view 

and classify checks at the item level or a 

batch at the summary level with multiple 

accounting codes, close a batch, edit a 

batch, balance check amounts, and enter 

batch control values during batch closing. 

This user is authorized to install the 

OTCnet Local Bridge (OLB) certificate, 

install the OLB application, create the 

OLB profile, and start and stop the OLB 

application. Additionally, this user is 

authorized to accept checks with poor 

quality, make MICR line corrections, and 

accept duplicates. This user is not 

authorized, however, to use out-of-date 

LVD. This role can establish, maintain, 

and view processing options for an 

endpoint pertaining to summary level 

classification and agency comments. 

Agency PLSA

Agency LSA 

• BLANK
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

17

Administration 

User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

Check 

Capture 

Operator

The agency user that has the 

authorization to in scan checks into a 

batch, view and classify checks at the 

item level or a batch at the summary level 

with multiple accounting codes, close a 

batch, balance check amounts, and enter 

batch control values during batch closing. 

The agency user can also view if an 

endpoint is designated for summary level 

classification, and the agency comments 

associated to an endpoint. This user is

authorized to install the OTCnet Local 

Bridge (OLB) certificate, install the OLB 

application, create the OLB profile, and 

start and stop the OLB application. 

Additionally, the user can enter/apply the 

Accounting Code at the time of scanning 

checks is established. However, the user 

does not have authorization to accept 

duplicates, make MICR corrections, 

authorize the use of out-of-date LVD, or 

accept checks with poor quality.

Agency PLSA

Agency LSA 

• BLANK

Check 

Capture 

Supervisor

The agency user in this role is the most 

powerful user on the Check Capture site. 

The user can perform almost all the 

functions in Check Capture including view 

and classify checks at the item level or a 

batch at the summary level, accept 

duplicates, make MICR corrections, 

authorize the use of out-of-date LVD, 

accept checks with poor quality, as well 

as view, modify, and import accounting 

codes, and modify endpoint mappings. 

However, this user does not have any 

permissions associated with scanning 

checks. To ensure “checks and 

balances,” scanning checks is reserved 

for a Check Capture Operator or Lead 

Operator only. This role can also 

establish, maintain, and view processing 

options that one or more lower-level

endpoints will use in OTCnet. This user is 

authorized to install the OTCnet Local 

Bridge (OLB) certificate, install the OLB 

application, create the OLB profile, and 

start and stop the OLB application.

Agency PLSA

Agency LSA 

• BLANK

CIRA Viewer The agency user in this role can only view 

organization endpoints and CIRA records. 

This is the check processing role with the 

lowest level of access. The agency user 

can view if an endpoint is designated for 

summary level classification, and the 

agency comments associated to an 

endpoint.

Agency PLSA

Agency LSA

• BLANK

Deposit 

Approver

The agency user in this role will approve 

the deposit report and submit the 

information to the TGA financial 

institution. 

Agency PLSA

Agency LSA

BLANK •
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

18

Administration 

User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

Deposit 

Preparer

The agency user in this role prepares the 

deposit ticket and supporting information 

for transmission to the TGA financial 

institution.

Agency PLSA

Agency LSA

BLANK •

FPA Viewer The agency user in this role can only 

search / view deposit and adjustments 

and produce reports from it. 

Agency PLSA

Agency LSA

BLANK •

Local 

Accounting 

Specialist

The agency user in this role is an expert 

on the organizational structure, reporting 

needs and accounting rules for its 

depositing and lower-level endpoints. This 

role will establish, maintain, and view the 

organizational structure, accounting code 

mappings to individual endpoints, and the 

processing options that one or more 

lower-level endpoints will use in OTCnet.

Agency PLSA

Agency LSA

BLANK •

MVD Editor The agency user in this role can create, 

update, and read verification records. This 

role can also download CSV formatted 

reports, view other general reports such 

as the 215 Deposit Ticket, 5515 Debit 

Voucher reports and the ACR Activity 

report. The agency user can view if an 

endpoint is designated for summary level 

classification, and the agency comments 

associated with an endpoint.

Agency PLSA

Agency LSA

• BLANK

MVD Viewer The agency user in this role can read 

CIRA records in addition to read 

verification records and read block 

records containing only AB permissions. 

This role also has the permission to 

download CSV formatted reports, view 

other general reports such as the 215 

Deposit Ticket, 5515 Debit Voucher 

reports and the ACR Activity report. The 

agency user can view if an endpoint is 

designated for summary level 

classification, and the agency comments 

associated to an endpoint.

Agency PLSA

Agency LSA 

• BLANK

View Report The agency user in this role will have 

access to agency reports except for the 

CIRA CSV report. 

Agency PLSA

Agency LSA

• •

Deposit 

Confirmer

The financial institution user in this role 

will verify the submitted deposit ticket, 

reject the deposit ticket if necessary, 

forward the information to the Treasury, 

and create adjustments, as necessary. 

FI PLSA

FI LSA

BLANK •

FI Viewer The financial institution user in this role 

can only search and view deposits and 

adjustments, view Financial Institution 

information and produce reports from it.

FI PLSA

FI LSA 

BLANK •
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

19

Administration 

User Role

Role 

Description

Assignable 

By

Check 

Capture

Deposit 

Processing

Card 

Processing

FI/FRB Local 

Security 

Administrator 

(LSA) 

The financial institution/federal reserve 

bank user in this role will maintain user 

access to an organization, including 

assigning/removing user roles and 

assigning/removing organization 

hierarchy access.

FI PLSA BLANK •

FI/FRB 

Primary Local 

Security 

Administrator 

(PLSA) 

The financial institution/federal reserve 

bank user in this role has the same 

capabilities as an LSA, with the additional 

capability of creating and modifying LSAs 

for their organization. There can only be 

one PLSA per financial institution.

OTCnet 

Customer 

Support Team

BLANK •

FI/FRB 

Confirmer

The FI/FRB user in this role will verify the 

submitted deposit ticket, reject the deposit 

ticket if necessary, forward the 

information to the Treasury, and create 

adjustments, as necessary.

FI PLSA

FI LSA

BLANK •

FRB Viewer The FRB user in this role can only search 

and view deposits and adjustments, view 

FRB information and produce reports 

from it

FI PLSA

FI LSA 

BLANK •
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

20

Administration 

Agency User Role Combinations

As shown in Table 4 and Table 5 Agency Deposit Processing, Check Capture and Card 

Processing user roles can be combined and assigned to an individual user. “•” indicates that the 

role in the column heading can be combined with the role to the far left of it. 

Table 4. Combinable Agency Deposit Processing, Check Capture and Card Processing User Roles

Agency User 

Roles

Agency 

PLSA

Agency 

LSA

Kiosk 

Operator

Accounting 

Specialist

Local 

Accounting 

Specialist

Deposit 

Preparer

Deposit 

Approver

FPA 

Viewer

Agency 

PLSA BLANK BLANK BLANK BLANK BLANK BLANK • 

Agency LSA BLANK BLANK BLANK BLANK BLANK BLANK •

Kiosk 

Operator

Accounting 

Specialist

BLANK BLANK BLANK • • • • 

Local 

Accounting 

Specialist

BLANK BLANK

• BLANK • • • 

Deposit 

Preparer

BLANK BLANK • • BLANK • • 

Deposit 

Approver

BLANK BLANK • • • BLANK • 

FPA Viewer • • • • • • •

CIRA Viewer BLANK BLANK • • • • •

View Report BLANK BLANK • • • • •

MVD Editor BLANK BLANK • • • • •

MVD Viewer • • • • • • •

Card 

Administrator

BLANK BLANK • • • • BLANK

Card 

Operator

BLANK BLANK • • • • • BLANK

Check 

Capture 

Operator

BLANK BLANK

• • • • • • 

Check 

Capture Lead 

Operator

BLANK BLANK

• • • • • • 

Check 

Capture 

Administrator

BLANK

• • • • • • 

Check 

Capture 

Supervisor

BLANK BLANK

• • • • • 
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

21

Administration 

Table 5. Combinable Agency Check Capture and Card Processing User Roles

Deposit 

Reporting, Check 

Capture and Card 

Processing User 

Roles

Agency 

Manager

CIRA 

Viewer

View 

Report

MVD 

Editor

MVD 

Viewer

Check 

Capture 

Operator

Check 

Capture 

Lead 

Operator

Check 

Capture 

Admin.

Check 

Capture 

Supvr.

Batch 

Approver

Batch 

Uploader

Agency PLSA BLANK BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK

Agency LSA BLANK BLANK BLANK BLANK • BLANK BLANK • BLANK BLANK BLANK

Accounting 

Specialist

BLANK • • • • • • • • BLANK BLANK

Local Accounting 

Specialist

BLANK • • • • • • • • BLANK BLANK

Deposit Preparer BLANK • • • • • • • • BLANK BLANK

Deposit Approver BLANK • • • • • • • • BLANK BLANK

Agency Manager BLANK BLANK BLANK • BLANK BLANK BLANK • • BLANK BLANK

CIRA Viewer BLANK BLANK • • • • • • • BLANK BLANK

View Report BLANK • BLANK • • • • • • BLANK BLANK

MVD Editor • • • BLANK • • • • • BLANK BLANK

MVD Viewer • • • BLANK • • • • BLANK BLANK

Card Administrator blank blank blank blank blank • • • blank blank

Card Operator blank blank blank blank blank • • • blank blank

Check Capture 

Operator BLANK • • • • BLANK BLANK BLANK BLANK • • 

Check Capture 

Lead Operator BLANK • • • • BLANK BLANK • • • • 

Check Capture 

Administrator • • • • • BLANK • BLANK • BLANK BLANK

Check Capture 

Supervisor • • • • • BLANK • • BLANK BLANK BLANK

Batch Approver BLANK BLANK BLANK BLANK BLANK • • BLANK BLANK BLANK BLANK

Batch Uploader BLANK BLANK BLANK BLANK BLANK • • BLANK BLANK BLANK BLANK
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

22

Administration 

Financial Institution (FI) User Role Combinations

Financial institution user roles that can be combined and assigned to an individual user are 

shown in Table 6. “•” indicates that the role in the column heading can be combined with the role 

to the far left of it.

Table 6. Combinable Financial Institution User Roles

Financial Institution (FI)

User Roles FI PLSA FI LSA FI Confirmer FI Viewer

FI PLSA BLANK BLANK BLANK •

FI LSA BLANK BLANK BLANK •

FI Confirmer BLANK BLANK BLANK •

FI Viewer • • • BLANK
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

23

Administration 

System Tasks by Agency and Financial Institution (FI) Roles

The two tables below show the system tasks that can be performed by Agency and Financial Institution/Federal Reserve Bank 

(FI/FRB) user roles as shown in Table 7Error! Not a valid bookmark self-reference. and Table 8. “•” indicates that the user role 

shown in the column heading can perform the task listed to the far left of it.

Table 7. Deposit Processing and Reporting Roles

Deposit Processing & 

Reporting Task

Agency 

PLSA

Agency 

LSA

Agency 

Acc 

Spec

Agency 

Local Acc 

Spec

Agency 

Dep. 

Prep.

Agency 

Dep. 

Appr.

FI/

FRB 

Viewer

FI/

FRB 

PLSA

FI/

FRB 

LSA

FI/

FRB Dep. 

Confirmer

FI/

FRB 

Viewer

Add/Update/Delete a User • • BLANK BLANK BLANK BLANK BLANK • • BLANK BLANK

Reset Password • • BLANK BLANK BLANK BLANK BLANK • • BLANK BLANK

Manage Own Account • • • • • • • • • • •

OTCnet Logon and Homepage • • • • • • • • • • •

Create/Modify Deposit BLANK BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK

Submit Deposit BLANK BLANK BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK

Confirm/Reject Deposit BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK • BLANK

View Deposit/Adjustment Detail BLANK BLANK BLANK BLANK • • • BLANK BLANK • •

Search Deposit/ Adjustment BLANK BLANK BLANK BLANK • • • BLANK BLANK • •

Create Deposit/ Adjustment BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK • BLANK

Create Return Item Adjustment BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK • BLANK

Modify Organization Hierarchy BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Delete Organization Hierarchy BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View Organization Hierarchy BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Search Organization Hierarchy BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Modify Accounting Codes* BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Import Accounting Codes* BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View Accounting Codes* BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Modify Endpoint Mappings* BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Modify Custom Labels BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View Custom Labels BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Modify Processing Options BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View Processing Options BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

Modify User Defined Fields BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View user Defined Fields BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View Financial Institutions BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK • •

View Business Reports BLANK BLANK • • • • • BLANK BLANK • •
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

24

Administration 

Deposit Processing & 

Reporting Task

Agency 

PLSA

Agency 

LSA

Agency 

Acc 

Spec

Agency 

Local Acc 

Spec

Agency 

Dep. 

Prep.

Agency 

Dep. 

Appr.

FI/

FRB 

Viewer

FI/

FRB 

PLSA

FI/

FRB 

LSA

FI/

FRB Dep. 

Confirmer

FI/

FRB 

Viewer

View Security Reports • • BLANK BLANK BLANK BLANK BLANK • • BLANK BLANK

View Administrative Reports BLANK BLANK BLANK BLANK • • • BLANK BLANK • •

Read/View Audit Log • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK

View Reporters Flag BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK BLANK BLANK

This next table specifies OTCnet Check Capture Roles and corresponding permissions at the Agency level. 

Table 8. Check Capture Roles

Check Capture Task

Check Capture 

Operator

Check Capture 

Lead Operator

Check Capture 

Admin.

Check Capture 

SupervisorError

! Bookmark not 

defined.

Batch 

Approver*

Batch 

Uploader* Online/Offline

Authorize Duplicates BLANK • BLANK • BLANK BLANK Online/Offline

Authorize MICR Correction BLANK • BLANK • BLANK BLANK Online/Offline

Authorize Poor Image Quality BLANK • BLANK BLANK BLANK BLANK Online/Offline

Balance Check Amounts BLANK • BLANK • BLANK BLANK Online/Offline

Change Batch Control Values • • BLANK • BLANK BLANK Online/Offline

Change Batch Status BLANK BLANK BLANK • BLANK BLANK Online/Offline

Close Batch • • BLANK • BLANK BLANK Online/Offline

Edit Batch BLANK • BLANK • BLANK BLANK Online/Offline

Change Mode • • BLANK BLANK BLANK BLANK Online/Offline

Configure Check Capture System 

(settings) BLANK BLANK • • BLANK BLANK Online/Offline

View Check Capture System 

Configuration • • • • BLANK BLANK Online/Offline

Configure Batch Manager • • • • BLANK BLANK Online/Offline

Override Verification BLANK BLANK BLANK • BLANK BLANK Online/Offline

Process Transactions (Scan 

Checks) • • BLANK BLANK BLANK BLANK Online/Offline

Approve/Submit Batch BLANK BLANK BLANK • • BLANK Online/Offline

View Batch List • • • • BLANK BLANK Online/Offline

Void Item During Balancing BLANK BLANK BLANK • • BLANK Online/Offline

Void Transaction BLANK BLANK BLANK • • BLANK Online/Offline
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

25

Administration 

Check Capture Task

Check Capture 

Operator

Check Capture 

Lead Operator

Check Capture 

Admin.

Check Capture 

SupervisorError

! Bookmark not 

defined.

Batch 

Approver*

Batch 

Uploader* Online/Offline

Check Capture System 

Maintenance (Upgrade Scanner 

Firmware)

BLANK BLANK • • BLANK BLANK Online/Offline

Check Capture System 

Maintenance (Upgrade 

Application from Online)

BLANK BLANK • • BLANK BLANK Offline

Check Capture System 

Maintenance (Upgrade Form from 

Online)

BLANK BLANK • • BLANK BLANK Offline

Upload Batch BLANK BLANK BLANK • BLANK • Offline

Acknowledge Batch BLANK BLANK BLANK • BLANK • Offline

Recover from Secondary Storage BLANK BLANK BLANK • BLANK BLANK Offline

Reset LVD BLANK BLANK • • BLANK BLANK Offline

Update LVD BLANK • BLANK • BLANK BLANK Offline

Authorize Old Verification BLANK BLANK BLANK • BLANK BLANK Offline

Create and Download Local 

Bridge Credential File • • • • BLANK BLANK Online

Create and Download Initialization 

File BLANK BLANK • BLANK BLANK BLANK Offline

Startup of OTCnet Local Bridge 

(OLB) Application • • • • 

Startup of OTCnet Offline 

Application Server • • • • • • Offline

Upgrade Offline OTCnet Version • • BLANK • BLANK BLANK Offline

Modify Classify Batch • • BLANK • BLANK BLANK Online/Offline

View Classify Batch • • • • BLANK BLANK Online/Offline

Modify Classify Item • • BLANK • BLANK BLANK Online/Offline

View Classify Item • • • • BLANK BLANK Online/Offline

Download Check Capture 

Application BLANK BLANK • • BLANK BLANK Offline

View Activity Log • • BLANK BLANK BLANK BLANK Offline
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

26

Administration 

Check Capture Task

Check Capture 

Operator

Check Capture 

Lead Operator

Check Capture 

Admin.

Check Capture 

SupervisorError

! Bookmark not 

defined.

Batch 

Approver*

Batch 

Uploader* Online/Offline

Read/View Audit Check Capture 

Module (Partial – Access User’s 

Own Activities Only)

BLANK BLANK • BLANK BLANK BLANK Offline

Manage Users BLANK BLANK • BLANK BLANK BLANK Offline

Download User Profiles BLANK BLANK • BLANK BLANK BLANK Offline

Update User Profiles BLANK BLANK • BLANK BLANK BLANK Offline

Download OTC Endpoints BLANK BLANK • BLANK BLANK BLANK Offline

Update OTC Endpoints (Offline) BLANK BLANK • • BLANK BLANK Offline

The OTCnet Agency Check Processing user roles and their associated permissions are shown in Table 9. 

Table 9. Check Processing

Check Processing 

Task

Agency 

Manager

Check 

Capture 

Operator

Check 

Capture Lead 

Operator

Check 

Capture 

Admin.

Check 

Capture 

Supervisor

CIRA 

Viewer*

View 

Reports*

MVD 

Editor

MVD 

Viewer

Batch 

Approver*

Manage Own Account • • • • • •• BLANK • • BLANK

OTCnet Logon and 

Homepage • • • • • • BLANK • • BLANK

Modify Organization 

Hierarchy BLANK BLANK • • • BLANK BLANK BLANK BLANK BLANK

Delete Organization 

Hierarchy BLANK BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK

View organization 

Hierarchy • • • • • • BLANK • • BLANK

Search Organization • • • • • • BLANK • • BLANK

Create/Modify 

Verification Records BLANK BLANK BLANK BLANK BLANK BLANK BLANK • BLANK

View Verification 

Records BLANK BLANK BLANK BLANK BLANK BLANK BLANK • • BLANK

Read Block Record 

Containing Only an 

ABA

BLANK BLANK BLANK BLANK BLANK BLANK BLANK • • BLANK

Create/Modify Check 

Capture Site BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

27

Administration 

Check Processing 

Task

Agency 

Manager

Check 

Capture 

Operator

Check 

Capture Lead 

Operator

Check 

Capture 

Admin.

Check 

Capture 

Supervisor

CIRA 

Viewer*

View 

Reports*

MVD 

Editor

MVD 

Viewer

Batch 

Approver*

Download Release** BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK

View CIRA • BLANK BLANK BLANK BLANK • • • • BLANK

Read/View Audit Admin 

(Partial) BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK

Read/View Audit Check 

Capture (All) BLANK BLANK BLANK • BLANK BLANK BLANK BLANK BLANK BLANK

Read/View Audit Check 

Capture Module 

(Partial)

BLANK BLANK BLANK BLANK • BLANK BLANK BLAN

K BLANK BLANK

Read/View Audit Check 

Capture Module (Partial 

– User’s Own Activity)

BLANK • • BLANK BLANK BLANK BLANK BLAN

K BLANK BLANK

Read/View Audit Check 

Processing (All) BLANK BLANK BLANK BLANK BLANK BLANK BLANK • BLANK BLANK

Read CIRA Check 

Image Report • BLANK BLANK • BLANK BLANK • • • BLANK

Read CIRA CSV Report • BLANK BLANK • BLANK BLANK BLANK • • BLANK

Download CIRA CSV 

Historical Report • BLANK BLANK • BLANK BLANK • • • BLANK

Read Deposit Ticket 

Report • BLANK BLANK • BLANK BLANK • • • BLANK

Read Debit Voucher 

Report • BLANK BLANK • BLANK BLANK • • • BLANK

Modify Accounting 

Codes BLANK BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK

Import Accounting 

Codes BLANK BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK

View Accounting Codes BLANK BLANK BLANK • • BLANK • BLAN

K BLANK BLANK

Modify Endpoint 

Mappings BLANK BLANK BLANK • • BLANK BLANK BLANK BLANK BLANK

Modify Summary level 

Classification Flag BLANK BLANK • BLANK • BLANK BLANK BLANK BLANK BLANK

View Summary Level 

Classification Flag • • • • • • BLANK • • BLANK
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

28

Administration 

Check Processing 

Task

Agency 

Manager

Check 

Capture 

Operator

Check 

Capture Lead 

Operator

Check 

Capture 

Admin.

Check 

Capture 

Supervisor

CIRA 

Viewer*

View 

Reports*

MVD 

Editor

MVD 

Viewer

Batch 

Approver*

Edit Agency Comments BLANK BLANK • BLANK • BLANK BLANK BLAN

K BLANK BLANK

View Agency 

Comments • • • • • • BLANK • • BLANK

Modify Processing 

Options BLANK BLANK • BLANK • BLANK BLANK BLANK BLANK BLANK

View Processing 

Options BLANK BLANK • BLANK • BLANK BLANK BLANK BLANK BLANK

ACR Activity Report • BLANK BLANK • BLANK BLANK • • • BLANK

*CIRA Viewer, View Reports, and Batch Approver are sub-roles assigned to users with existing roles.

**Download Release – includes downloading firmware, OTCnet Offline software, the OTCnet Local Bridge (OLB) application, and 

Security Updates.
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

29

Administration 

Table 10. Card Processing

Card Processing Task

Card 

Operator

Card 

Administrator

Card 

Uploader*

Manage Own Account • • BLANK

OTCnet Logon and Homepage • • BLANK

Modify Organization Hierarchy BLANK • BLANK

Delete Organization Hierarchy BLANK • BLANK

View Organization Hierarchy • • BLANK

Search Organization • • BLANK

Process Card Payments • BLANK BLANK

Print Receipts •

Card Transaction Query • BLANK BLANK

Modify User Defined Fields (UDF) •

View User Defined Fields (UDF) •

Manage Card Process – Modify Terminal Configuration • BLANK

Manage Card Process – View Terminal Configuration • • BLANK

Download OTCnet Local Bridge BLANK • BLANK

Create OTCnet Local Bridge OLB Credentials • •

Import OTCnet Local Bridge OLB Credentials • •

Read/View Audit Admin – (Partial) BLANK • BLANK

Read/View Audit Card Module – (All) BLANK • BLANK

Read/View Audit Card Module – (Partial – Access User's 

Own Activities Only) • BLANK BLANK

Card Web Service BLANK BLANK •

*The Card Uploader is a Self-Service kiosk-server system role that is authorized to transmit card 

data from an external kiosk system to OTCnet. This role requests acknowledgement of the data

transmitted; the system account with this role has no other permissions. 
Bureau of the Fiscal Service

Chapter 1: Introduction to OTCnet

30

Administration 

Summary 

In this chapter, you learned: 

• OTCnet Background and Organization

• OTCnet User Roles
Chapter 2: Accessing and Navigating 

OTCnet 

OTCnet Participant User Guide 
Bureau of the Fiscal Service

Chapter 2: Accessing and Navigating OTCnet

i

Administration

Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 Starting and Stopping the OTCnet Local Bridge (OLB) Application ........... 2

Start and Stop the OTCnet Local Bridge (OLB) Application......................................................2

Start and Stop the OTCnet Local Bridge (OLB) Application ..............................................4

Topic 2 Requesting Access for Yourself in SailPoint IIQ .......................................... 6

Self-Register/Create an Account in SailPoint IIQ ......................................................................6

Self-Register/Create an Account in SailPoint IIQ...............................................................7

Request Access for Yourself in SailPoint IIQ ............................................................................8

Request Access for Yourself in SailPoint IIQ.....................................................................9

Topic 3 Log in to OTCnet Online................................................................................ 12

Log in to OTCnet Online..........................................................................................................12

Log in to OTCnet Online ..................................................................................................13

Topic 4 Log in to OTCnet Offline ............................................................................... 15

Start the OTCnet Offline Server ..............................................................................................15

Start the OTCnet Offline Server.......................................................................................16

Log In to OTCnet Offline Application for the First Time...........................................................18

Log in to OTCnet Offline Application for the First Time....................................................19

Log in to OTCnet Offline..........................................................................................................21

Log in to OTCnet Offline ..................................................................................................22

Topic 5 Navigating the OTCnet Online/Offline Home Page ..................................... 25

OTCnet Online Main Menu......................................................................................................25

OTCnet Online Deposit Processing Tab Functionality ............................................................26

OTCnet Online Check Processing Tab Functionality ..............................................................27

OTCnet Online Card Processing Tab Functionality.................................................................28

OTCnet Online Administration Tab Functionality ....................................................................29

OTCnet Online Reports Tab Functionality...............................................................................30

OTCnet Offline Check Processing Functionality .....................................................................31

OTCnet Offline Administration Tab Functionality ....................................................................32

Summary...................................................................................................................... 33
Bureau of the Fiscal Service

Chapter 2: Accessing and Navigating OTCnet

ii

Administration

List of Figures

Figure 1. Stop OTCnet Local Bridge Icon ..................................................................................... 4

Figure 2. SailPoint IIQ Login Page................................................................................................ 7

Figure 3. SailPoint Home Page with Manage My Access Button ................................................. 9

Figure 4. Add Access Screen .....................................................................................................10

Figure 5. Review and Submit Screen .........................................................................................10

Figure 6. OTCnet Log In Screen................................................................................................. 13

Figure 7. First Time Log In Screen .............................................................................................14

Figure 8. OTCnet Offline Icon, Production..................................................................................16

Figure 9. OTCnet Offline Startup ................................................................................................17

Figure 10. OTCnet Offline Application User Login Page ............................................................19

Figure 11. Set Permanent Password ..........................................................................................20

Figure 12: OTCnet Offline Application User Login Page ............................................................22

Figure 13: Prompt for Multi-Factor Authentication Setup............................................................23

Figure 14: Successful Multi-Factor Authentication Setup Message............................................23

Figure 15: OTCnet Main Menu Page ..........................................................................................25

Figure 16. OTCnet Homepage Message Overlay.......................................................................26

Figure 17. Deposit Processing Tab.............................................................................................27

Figure 18. Check Processing Tab...............................................................................................28

Figure 19. Card Processing Tab ................................................................................................. 28

Figure 20. Administration Tab.....................................................................................................29

Figure 21. Manage Reports ........................................................................................................30

Figure 22. OTCnet Offline Check Processing Descriptions ........................................................31

Figure 23. OTCnet Offline Administration ...................................................................................32

List of Tables 

Table 1. Main Menu Link Descriptions........................................................................................25

Table 2. Deposit Processing Tab Descriptions ...........................................................................26

Table 3. Check Processing Tab Descriptions .............................................................................27

Table 4. Card Processing Tab Descriptions ...............................................................................28

Table 5. Administration Tab Descriptions ...................................................................................29

Table 6. Reports Tab Descriptions .............................................................................................30

Table 7. OTCnet Offline Check Processing Descriptions ...........................................................31

Table 8. OTCnet Offline Administration Descriptions ................................................................. 32

Glossary

Click this link to access the full OTCnet Glossary. 
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Overview, Topics, and Audience

Overview

Welcome to Accessing and Navigating OTCnet. In this chapter, you will learn how to: 

• Start and stop the OTCnet Local Bridge (OLB) application

• Request access for yourself in SailPoint IIQ

• Log in to OTCnet Online/Offline 

• Navigate the OTCnet Online/Offline home page

Topics

The topics in this chapter include the following:

1. Starting and Stopping the OTCnet Local Bridge (OLB) Application

2. Requesting Access for Yourself in SailPoint IIQ 

3. Logging in to OTCnet Online

4. Logging in to OTCnet Offline 

5. Navigating the OTCnet Online/Offline Home Page

Audience

The intended audience for the Accessing and Navigating OTCnet Participant User Guide

includes:

• All OTCnet Users
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Topic 1 Starting and Stopping the OTCnet Local Bridge 

(OLB) Application

The OTCnet Local Bridge (OLB) application is required for terminal detection and performing 

check capture, check processing and card processing tasks. If a user logs in to perform one of 

these operations and the OLB application is not started, the user receives the following 

message: Terminal detection failed. Please ensure that the OLB application is running. The 

OLB application is also required if you are using the Deployable Disbursing System (DDS) 

Interface (Department of Defense [DoD] only). 

If you are a Check Capture Administrator, Check Capture Supervisor, Check Capture Lead 

Operator, Check Capture Operator, Card Operator or Card Administrator, the OLB 

application must be started on the terminal to perform terminal configuration, check capture, 

check processing, and card processing tasks.

Before starting the OLB application, ensure the following steps are completed in this order:

1. The Check Capture Administrator and Card Administrator downloaded the OLB 

application. 

2. The OLB application is installed on the terminal. 

3. Each user has created an OLB profile, ensuring that the OLB credential file was not 

renamed (the file name remained the same as it was generated). 

4. Each user has imported his/her OLB credentials to the terminal. 

There is no “timeout” with the OLB application (i.e., a suspension or break in OTCnet activity). 

Therefore, the OLB application stays connected unless one of the following occurs:

• The user logs out of the terminal (Windows session)

• The terminal is restarted or rebooted

• The user stops the OLB application on the terminal

When using Microsoft Edge or Google Chrome: 

• Ensure the latest version of the OLB is installed.

Start and Stop the OTCnet Local Bridge (OLB) Application

All users are authorized to start and stop the OTCnet Local Bridge (OLB) application. 

To start the OLB application, either double-click the Start OTCnet Local Bridge icon on your 

terminal desktop or select Start>Programs>Start OTCnet Local Bridge. 

If the Start OTCnet Local Bridge icon does not reside in either location, contact your Card 

Administrator or Check Capture Administrator. They support your completion of the steps 

required to complete the following:

• Ensure the latest version of the OLB is installed 

• Create your OLB profile
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• Import your OLB credentials

If the OLB application is started on the terminal, you receive an OTCnet Local Bridge 

Application is already running message.

When the OTCnet Local Bridge Startup page appears, enter your OTCnet User ID and 

Password in the appropriate text boxes. (Users will continue to use their User IDs to login to 

OLB. They will not use their PIV/CAC or ID.me accounts).

Password Criteria includes the following, it must:

• Be at least 12 characters long

• Not have more than two repeating characters

• Not repeat any of your last ten passwords

• Not have been your password during the last ten days

• Not be a word in a language, slang, dialect, or jargon

• Not be related to personal identity, history, environment, or other personal associations

To stop the OLB, double-click the Stop OTCnet Local Bridge icon located on the terminal 

desktop or select Start>Programs>Stop OTCnet Local Bridge.
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Start and Stop the OTCnet Local Bridge (OLB) Application

To start the OTCnet Local Bridge (OLB) application, complete the following steps:

1. Double-click the Start OTCnet Local Bridge icon located on the terminal desktop.

Or

Select Start>Programs>Start OTCnet Local Bridge 

2. The OTCnet Local Bridge Startup page appears. Enter your OTCnet User ID and

Password in the appropriate text boxes. 

3. Select Log In. A Login Successful. OTCnet Local Bridge Application Started message 

appears.

• Select Cancel and the Are you sure you want to exit message appears. 

• Select Yes to cancel the OLB startup. 

• Select No to return to the OTCnet Local Bridge Startup page.

4. Select OK. 

Once you start the OLB application, proceed to log in to OTCnet Online.

5. To stop the OLB application, double-click the Stop OTCnet Local Bridge icon located on 

the terminal desktop as shown in Figure 1. 

Figure 1. Stop OTCnet Local Bridge Icon

Or

Select Start>Programs>Stop OTCnet Local Bridge. 

6. When the Stop OTCnet Local Bridge window and the Are you sure you want to stop the 

OTCnet Local Bridge Application? message appears, select Yes. 

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• If you select No, the Are you sure you want to stop the OTCnet Local Bridge 

Application? message closes, and the OLB application remains running.

• Stopping the OLB application ensures the application is completely closed and 

that your OTCnet session is securely terminated. 

• Before uninstalling the OLB application, you must first stop the OLB application. 

If the OLB application has been started on the terminal, ensure that it is stopped 

before uninstalling the application.

Application Tips
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Topic 2 Requesting Access for Yourself in SailPoint IIQ 

Following the transition to Common Approach to Identity Assurance (CAIA), SailPoint IdentityIQ 

(IIQ) environment will be used to manage the identities and provisioning of new users.

CAIA is a solution consisting of a common federation platform by which users would be able to 

register, proof, and authenticate their identity via one or more selected credential service 

providers to access Fiscal Service programs.

Prospective OTCnet users can create identities through Personal Identity Verification Cards

(PIV) or Common Access Cards (CAC) or ID.me. 

As a prospective OTCnet user, you can select your desired role(s) and high-level org(s) based 

on instructions from your security administrator(s). 

Self-Register/Create an Account in SailPoint IIQ

You can self-register in SailPoint IIQ/create an account using PIV/CAC or ID.me. 

This functionality is available to all users but is not the preferred method for registering 

through SailPoint IIQ. The preferred option is for PLSA/LSAs to assist with creating an 

identity for a user and/or requesting an HLO or role access for them in SailPoint IIQ.

Follow the on-screen instructions to sign in with an existing account or create an account. If 

prompted, follow the on-screen instructions to verify your identity. After completing all steps, you 

should see the SailPoint IIQ home page. 
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Self-Register/Create an Account in SailPoint IIQ

To self-register in SailPoint IIQ, navigate to the SailPoint IIQ environment at:

https://iiq.fiscal.treasury.gov/ and complete the following steps:

1. Log in using PIV/CAC or ID.me credentials as shown in Figure 2. 

Figure 2. SailPoint IIQ Login Page 

2. Follow the on-screen instructions to sign in with an existing account or create an account.

3. If prompted, follow the on-screen instructions to verify your identity. 

4. After completing all steps, you should see the SailPoint IIQ home page. 

New OTCnet users including those with PIV/CAC access can go through SailPoint IIQ to 

do the self-registration to create an account and request role(s) and high-level org(s) 

before logging to OTCnet. Once their high-level access is approved in SailPoint IIQ, they 

can proceed to login to OTCnet. 

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Request Access for Yourself in SailPoint IIQ 

If you need application entitlement, you can sign into SailPoint IIQ and request the specific 

access you need (self-request). 

To request access for yourself, log into SailPoint IIQ and navigate to Manage My Access. 

Make sure Add Access is selected. In the search field, enter part or all of the HLO/role name 

you want to request. Select the HLO/role by clicking the checkmark to the left of the HLO/role

name. Then select Next. On the Review and Submit screen, verify the requested HLO/role(s)

are correct and select the Submit button. 

A confirmation message will appear. SailPoint IIQ will automatically notify the necessary 

approvers to review the request. Once approved, your PLSA/LSA can create your identity in 

OTCnet and assign endpoints and roles for you. You will receive an autogenerated email when 

your user account is created in OTCnet. 
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Request Access for Yourself in SailPoint IIQ

To request access for yourself in SailPoint IIQ, complete the following steps:

1. From the Home screen of SailPoint, navigate to Manage My Access through the Manage 

MyAccess button as shown in Figure 3. 

 Figure 3. SailPoint Home Page with Manage My Access Button 

2. On the Manage My Access screen, ensure that Add Access tab is selected as shown in 

Figure 4. 

Search for the specific HLO name (e.g., Alaska USA Federal Credit Union) and user 

role (e.g., Check Capture Operator). If the HLO or user role’s name is not known, type 

HLO/Role in the search field. 

3. Search for an HLO. Select an HLO by clicking the checkmark to the left of the HLO’s

name. 

4. Continue on the same screen to search for a user role. Select a role by clicking the 

checkmark to the left of the role’s name. Then select Next.

• Multiple HLOs and roles can be selected.

• All roles selected in SailPoint IIQ will be validated (and edited as needed) in OTCnet 

by the designated PLSA/LSA. 

Application Tips

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Figure 4. Add Access Screen 

5. On the Review and Submit screen, verify the requested HLOs and role(s) are correct. 

Select the voice bubble to the right of the HLO or role to add any comments. 

6. Select the Submit button at the bottom when finished, as shown in Figure 5. 

Figure 5. Review and Submit Screen 

7. A confirmation message will appear. SailPoint IIQ will automatically notify the necessary 

approvers to review the request. Once approved, your PLSA/LSA can create your identity in 

OTCnet and assign endpoints and roles for you.
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• You will receive an autogenerated email when your user account is created in 

OTCnet.

• Then you can access the OTCnet application. 

Application Tips
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Topic 3 Log in to OTCnet Online 

To log in to Fiscal Service Single Sign On (OTCnet Online), from the OTCnet Online login 

screen, use your PIV/CAC credentials, if you are a government user or contractor, or ID.me, if 

you are a non-government user. 

If you are a non-government user who creates an account through ID.me, you will specify your 

email address associated with OTCnet. ID.me is a private single sign-on provider that meets the 

government’s online identity proofing and authentication requirements.

Accounts registered by users for CAIA authentication are not application-specific, the same 

account credentials can be used on other sites or applications that are linked to CAIA. For 

example, Social Security Administration, Internal Revenue Service, Department of Veterans 

Affairs, and other government agencies accept ID.me credentials for logging in. 

Log in to OTCnet Online 

To log in to OTCnet Online, visit https://otcnet.for.fiscal.treasury.gov and log in with the following 

options: PIV/CAC or ID.me. Select the option that suits you best and follow the on-screen 

instructions to verify your identity or create an account in SailPoint IIQ.

Once you log in to OTCnet, you will be able to access functionality for one or more of the 

following:

• Administration

• Deposit Processing and Reporting

• Check Capture

• Check Processing

• Card Processing

The OTCnet Local Bridge (OLB) application is required for performing check processing, check 

capture, card processing and terminal configuration operations. If you are a Check Capture 

Administrator, Check Capture Supervisor, Check Capture Lead Operator, Check Capture 

Operator, Card Operator or Card Administrator, the OLB application must be started on the 

terminal to perform these operations. 
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Log in to OTCnet Online

To log in to Fiscal Service Single Sign On (OTCnet Online), complete the following steps:

1. Access https://otcnet.for.fiscal.treasury.gov. A page is presented which displays the 

following log in options: PIV/CAC and ID.me, as shown in Figure 6.

Figure 6. OTCnet Log In Screen

2. Select the option that best represents your status and follow the on-screen instructions to

verify your identity or create an account in SailPoint IIQ. 

PIV/CAC (Government Users/Contractors)

• Select the PIV/CAC button.

• If prompted, select your certificate, and enter your pin.

• If prompted, follow the on-screen instructions to verify your email address. 

The first time a PIV/CAC certificate is used to authenticate, the email verification process 

is initiated.

• A web page is displayed prompting you to submit your email address that will be 

associated with your certificate. A verification code is sent to the email address 

specified.

• A web page is displayed to allow you to input the verification code from the email.

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ID.me for Non-Government Users

• Select the ID.me button.

• Follow the on-screen instructions to sign in with an existing account or create an 

account.

• If prompted, follow the on-screen instructions to verify your identity. 

• Use your work email address to create initially your ID.me identity. It is still 

recommended to add your personal email to your ID.me identity. 

3. When you log in to OTCnet Online for first time you may be alerted that you are not 

permitted to access the application until your agency’s security administrator completes your 

user provisioning in OTCnet as shown in Figure 7. 

4. Once your agency’s security administrator has imported your user identity to OTCnet, and 

assigned endpoints and roles for you, you will be able to access the application. 

Figure 7. First Time Log In Screen 

5. To completely log out, close your browser. You will need to reauthenticate next time you 

login to OTCnet.

As a Check Capture Administrator, Check Capture Supervisor, Check Capture 

Lead Operator, Check Capture Operator, Card Operator or Card Administrator, 

when logging in to OTCnet Online and using Microsoft Edge or Google Chrome, the 

OTCnet splash screen does not appear. 

Application Tip

Application Tip
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Topic 4 Log in to OTCnet Offline 

To log in to OTCnet Offline, you must have your User ID and temporary password. Your User ID 

is the same User ID used to log in to OTCnet Online; however, your initial temporary password 

is different from the password used to access OTCnet Online. To obtain your temporary 

password, contact your Check Capture Administrator. Once you obtain your temporary 

password, log in to OTCnet Offline.

Keep the following in mind when logging in to OTCnet Offline:

• To log in, double-click the OTCnet Offline (Production or QA) icon on your terminal 

desktop 

Or 

Click Start >Programs>OTCnet Offline (Production or QA)>Start OTCnet Offline 

(Production or QA). 

• If the OTCnet Offline icon does not reside in either location, contact your Check Capture 

Administrator to configure the terminal. If a terminal has more than one version of the 

OTCnet Offline application (Production or QA), do not run both at the same time, as running 

more than one version at a time causes errors. 

• As an added layer of security, you must first start and log in to the OTCnet Offline server 

before accessing the OTCnet Offline application. To start the Offline server, enter your User 

ID and Offline password. If this is the first time you are accessing OTCnet Offline, enter your 

temporary password. Once you have successfully started the Offline server, you are 

prompted to log in to the OTCnet Offline application. 

• If the Offline server is started, log directly in to the OTCnet Offline application. The first time 

you log in to the OTCnet Offline application you are required to change your password. After 

your permanent password is set, use your permanent password to startup the Offline server 

and/or Offline application.

• To stop the OTCnet Offline application, access the Start menu and Programs>Stop 

OTCnet Offline. Stopping the OTCnet Offline application ensures the application is 

completely closed and that your OTCnet session is terminated securely. 

Start the OTCnet Offline Server

As an added layer of security, the Check Capture Administrator, Check Capture Supervisor, 

Check Capture Lead Operator, and Check Capture Operator must first log in to the OTCnet 

Offline server before accessing the OTCnet Offline application. Identify the Offline Server log in 

page, it is labeled OTCnet Offline Server Startup. The Retrieve Admin Profile link does not

appear on this page. 

To start the OTCnet Offline server, OTCnet Offline (Production or QA) must be started. You’ll 

import your OTCnet Offline profile and log in to OTCnet Offline.
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Start the OTCnet Offline Server

To start the OTCnet Offline server, complete the following steps:

1. Double-click the OTCnet Offline (Production or QA) icon located on your terminal desktop

as shown in Figure 8. 

 Figure 8. OTCnet Offline Icon, Production

Or

Click Start>Programs>OTCnet Offline (Production or QA)>Start OTCnet Offline 

(Production or QA). The OTCnet Offline Startup page appears as shown in Error! 

Reference source not found.. 

• If the icon does not reside in either location, contact your Check Capture 

Administrator to configure the offline terminal.

• If a terminal has more than one OTCnet Offline application installed (Production or 

QA training environment), do not run both at the same time as running more than 

one offline client at a time causes errors. 

2. Enter your User ID and Password in the appropriate text boxes in the OTCnet Offline 

Startup page as shown in Figure 9. Click Log In.

Application Tips
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Figure 9. OTCnet Offline Startup

• The Offline Server Startup prompt appears as a standalone prompt, outside the 

browser.

• If you are a Check Capture Administrator and this is your first time starting the 

OTCnet Offline server and logging in to OTCnet, enter the temporary password you 

created when you created your Check Capture Administrator Offline Logon Profile.

• If you are a not a Check Capture Administrator and this is your first time starting 

the OTCnet Offline server and logging in to OTCnet, enter your temporary password.

• After your credentials are successfully authenticated, the Offline Check Capture

application log in page displays. 

• If you have forgotten your Offline password or you are not authorized to start the 

OTCnet Offline application, contact your Check Capture Administrator to 

reset/create your offline password.

Application Tips
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Log In to OTCnet Offline Application for the First Time

Once you receive your temporary password from your Check Capture Administrator, access 

the OTCnet Offline application to create a permanent password. The application includes the 

Retrieve Admin Profile link. 

To log in to the OTCnet application for the first time, you must start the OTCnet Offline server, 

Production or QA and log in from the Retrieve Admin Profile page, reset your password and 

log in to OTCnet Offline. 
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Log in to OTCnet Offline Application for the First Time

To log in to OTCnet application for the first time, complete the following steps:

1. Double-click the OTCnet Offline (Production or QA) icon located on your terminal desktop. 

Or 

Click Start>Programs>OTCnet Offline (Production or QA)>Start OTCnet Offline

(Production or QA). The Retrieve Admin Profile page appears as shown in Figure 10. 

Figure 10. OTCnet Offline Application User Login Page

2. Enter your User ID and temporary Password in the appropriate text boxes. Click Log In. 

The Set Permanent Password page appears.

• If the icon does not reside in either location, contact your Check Capture 

Administrator to configure the terminal.

• If a workstation has more than one version of the OTCnet Offline application 

(Production or QA), do not run both at the same time as running more than one 

version at a time causes errors. 

• If you are a Check Capture Administrator and this is your first time logging into 

OTCnet Offline, or you must download user profiles, click the Retrieve Admin 

Profile link.

Application Tips
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3. Enter your temporary Password, New Password, Re-Enter New Password and click Save 

as shown in Figure 11. A Confirmation page appears stating your new password has been 

set.

Figure 11. Set Permanent Password

After the profile is successfully downloaded and your password was reset, you are 

prompted to log in to the system with your new password. 

4. Click Return to Login Page to login to OTCnet Offline. 

5. To stop the OTCnet Offline application, click Start Menu>Programs> OTCnet Offline 

(Production or QA)>Stop OTCnet Offline (Production or QA). 

• Stopping the OTCnet Offline application ensures the application is completely closed 

and that your OTCnet session is terminated securely. It is recommended that after 

stopping OTCnet Offline, you wait at least one to two minutes before restarting.

• If more than one version of the OTCnet Offline application resides on a terminal, stop 

the correct version of the OTCnet Offline application (Stop OTCnet Offline 

Production or QA).

Application Tip

Application Tips
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Log in to OTCnet Offline

If you are a Check Capture Administrator, Check Capture Supervisor, Check Capture Lead 

Operator, or Check Capture Operator and you have reset your temporary password, log in to 

OTCnet Offline. 

To log in to OTCnet Offline, you must start OTCnet Offline, Production or QA. Log in to the 

OTCnet Offline server. Select the Return to Login Page to return to the Login Page. If you do 

not immediately access OTCnet Offline after resetting your temporary password, double-click 

the OTCnet Offline icon or access your Start Menu under Programs. 

Additionally, you will be prompted to set up multi-factor authentication if you have not set it up 

already. Download and install an authenticator application on your workstation device and set 

up two-factor authentication for OTCnet Offline.

The session timeout in the Offline application is 30 minutes which prevents unnecessary 

timeouts due to inactivity.
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Log in to OTCnet Offline

To log in to OTCnet Offline, complete the following steps:

1. Double-click the OTCnet Offline (Production or QA) icon located on your terminal desktop. 

Or 

Click Start>Programs>OTCnet Offline (Production or QA)>Start OTCnet Offline

(Production or QA). The OTCnet Offline Server Start Up page appears.

• If the icon does not reside in either location, contact your Check Capture 

Administrator to configure the terminal.

• If a terminal has more than one version of the OTCnet Offline application (Production 

or QA), do not run both at the same time, as running more than one version at a time 

causes errors. 

• If the Offline server was not previously started, enter your User ID and password to 

start the Offline server. 

2. Enter your User ID and Password in the appropriate text boxes. Select Login as shown in 

Figure 12. 

Figure 12: OTCnet Offline Application User Login Page

3. The system validates your User ID and offline password and determines if you have multifactor authentication (MFA) set up.

4. If you have already set up MFA, you will be prompted to input your one-time code. 

5. If you have not set up the MFA, the system prompts you to set up MFA with your chosen 

authenticator application by downloading the application on your workstation device. 

6. Follow the steps in the authenticator to set up MFA. The system displays the authenticator 

secret and instructs you to enter it into your chosen authenticator as shown in Figure 13. 

7. Input the authenticator secret into your authenticator application and label it as “OTCnet 

Offline.” 

8. Enter your Time-Based One-Time Password (TOTP) code generated by the authenticator 

into the textbox and select OK.

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Figure 13: Prompt for Multi-Factor Authentication Setup 

User must ensure they have selected TOTP as their authenticator option with SHA1 and 

an OTP code length of six characters. Not all authenticators will present this option, but 

if it is an option, these parameters should be selected.

9. If you enter correctly the TOTP code, system will display a message that you have 

successfully set up multi-factor authentication for OTCnet Offline. Select the OK button to 

proceed to the login page as shown in Figure 14. Otherwise, system will prompt you to verify 

your MFA setup and TOTP code and try again. 

Figure 14: Successful Multi-Factor Authentication Setup Message 

10. The system completes user authentication and displays a message informing you that MFA

has been successfully set up. 

11. Acknowledge the message. The system logs you out and displays the OTCnet Offline login 

screen.

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• To stop the OTCnet Offline application, click Start>Programs>OTCnet Offline 

(Production or QA)>Stop OTCnet Offline (Production or QA). 

• Stopping the OTCnet Offline application ensures the application is completely closed 

and that your OTCnet session is terminated securely.

• If more than one version of the OTCnet Offline application resides on a terminal, be 

sure to stop the correct version of the OTCnet Offline application (Stop OTCnet 

Offline Production or QA). 

Application Tip
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Topic 5 Navigating the OTCnet Online/Offline Home Page

The OTCnet Online home page allows Check Capture Supervisors, Check Capture Lead 

Operators, Check Capture Operators and Card Operators to process deposits, capture 

checks, process checks, process card transactions, view reports, and perform administrative 

and security functions. Additionally, a user can access information for training, help and to 

update a user profile. The OTCnet Online home page is accessible for users to either view or 

perform any of these functionalities. 

The OTCnet Offline home page allows Check Capture Supervisors, Check Capture Lead 

Operators and Check Capture Operators to capture checks along with transaction data, 

perform administrative functions and access help information. The OTCnet Offline home page is 

accessible by users to either view or perform any of the functionalities mentioned in OTCnet 

Online. 

OTCnet Online Main Menu

To access the OTCnet Main Menu, log in with your PIV/CAC or ID.me credentials with the 

following url, https://otcnet.for.fiscal.treasury.gov. Table 1 provides a list of the Main Menu 

options available to you. They are accessible on the upper right corner of the OTCnet

application.

Table 1. Main Menu Link Descriptions

Link Description

Home Allows a user to return to the OTCnet home page.

Training Allows a user to access the Web-Based Training (WBT) and other corresponding training materials.

Print Allows a user to print the page.

Help Allows a user to access help for the page they are on.

Log Out Allows a user to log out of OTCnet.

The Main Menu is shown in Figure 15: The links are accessible on the upper right side of the 

OTCnet home page.

Figure 15: OTCnet Main Menu Page
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OTCnet Homepage Message Overlay

All user roles have access to the OTCnet Homepage Message Overlay, in OTCnet Online (you 

will not see it in OTCnet Offline). For all Microsoft Edge and Google Chrome users, the 

message overlay automatically presents when you first log in to OTCnet. 

The message overlay is a messaging platform presenting important news and information on 

the OTCnet system as shown in Figure 16. It is recommended that you read the messages, 

close the message overlay, and continue viewing the OTCnet homepage.

Figure 16. OTCnet Homepage Message Overlay

OTCnet Online Deposit Processing Tab Functionality

To access the OTCnet Deposit Processing functionality, log in with your PIV/CAC or ID.me

credentials. Table 2 provides a list of the Deposit Processing functions that are available to you.

Table 2. Deposit Processing Tab Descriptions

Function Description

Create Deposit Allows a user to create deposits for US Currency, Foreign Check Items, 

and/or Foreign Currency Cash.

Search Deposits Allows a user to search for deposits.

Search Adjustments Allows a user to search for adjustments.

Create Returned Item Adjustment Allows a user to create a returned item adjustment.

The Deposit Processing tab, as shown in Figure 17, allows you to access Deposit Processing 

functionality, though depending on your user role, you may not see all functionality.
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Figure 17. Deposit Processing Tab

OTCnet Online Check Processing Tab Functionality

To access the OTCnet Check Processing functionality, log in with your PIV/CAC or ID.me

credentials. Table 3 provides a list of the Check Processing functions that are available to you. 

Table 3. Check Processing Tab Descriptions

Function Description

Manage Verification Allows a user to search and/or create an MVD record.

CIRA Query Allows a user to view and/or modify a CIRA record.

Batch Management Allows a user to search, view, close, approve and submit a batch. A user may edit and void 

an item within a batch with the proper permission.

Check Scan Allows a user to scan checks.

Transmission History Allows a user to view transmission history for batches that are uploaded from the offline 

check capture application.

The Check Processing tab is shown in Figure 18. Depending on your user role, you may not see 

all functionality shown in the image.
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Figure 18. Check Processing Tab

OTCnet Online Card Processing Tab Functionality

To access the OTCnet card processing functionality, log in with your PIV/CAC or ID.me

credentials. Table 4 provides a list of the card processing functions that are available to you. 

Table 4. Card Processing Tab Descriptions

Function Description

Card Transaction Query Allows a user to query a card transaction.

Process Card Payment Allows a user to process a card payment.

The Card Processing tab is shown in Figure 19. Depending on your user role, you may not see 

all functionality shown in the image.

Figure 19. Card Processing Tab
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OTCnet Online Administration Tab Functionality

To access the OTCnet Administration functionality, log in with your PIV/CAC or ID.me

credentials. Table 5 provides a list of the Administration functions that are available to you.

Table 5. Administration Tab Descriptions

Function Description

Manage Organizations Allows a user to manage Organization Hierarchy, Accounting Codes, Custom Labels, 

Processing Options, and User Defined Fields.

Manage FI Allows a user to create and/or modify a Financial Institution, transfer FI RTN Numbers, 

transfer CA$HLINK accounts, and maintain FRB CA$HLINK accounts.

Manage Users Allows a user to manage OTCnet user accounts and profiles.

Management Allows a user to manage OTCnet processes.

Manage Check Processing Allows a user to manage terminal configuration and forms.

Manage Card Processing Allows a user to manage terminal configuration.

Manage Centralized 

Deployment

Allows users access to the following: Release Configuration, Edit Release and 

Download Release.

Audit Allows a user to review the audit log history.

Utilities Allows a user to review batch utilities, including Batch Recreate and Batch Repair.

The Administration tab is shown in Figure 20. Depending on your user role, you may not see all 

functionality shown in the image.

Figure 20. Administration Tab
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OTCnet Online Reports Tab Functionality 

To access the OTCnet Reports functionality, log in with your PIV/CAC or ID.me credentials.

Table 6 provides a list of the Reports functions that are available to you. Depending on your 

user role, you are only authorized to view and download certain reports.

Table 6. Reports Tab Descriptions

Function Description

Deposit Processing Reports Allows a user to view and download Business, Security and Administration reports.

Check Processing Reports Allows a user to access Check Processing reports. 

Historical Reports Allows a user to query and download historical reports.

The Reports tab is shown in Figure 21. Depending on your user role, you may not see all 

functionality shown in the image.

Figure 21. Manage Reports
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OTCnet Offline Check Processing Functionality

To access the OTCnet Offline Check Processing functionality, log in with your User ID and 

password. Table 7Table 8 provides a list of the Check Processing functions available to you.

Table 7. OTCnet Offline Check Processing Descriptions 

Function Description

Manage Verification Allows a user to select and download OTC Endpoints.

Batch Management Allows a user to search, view, close, approve, upload, and acknowledge a batch. A 

user may edit and void an item within a batch with the proper permission.

Check Scan Allows a user to scan checks.

The Check Processing tab is shown in Figure 22. Depending on your user role, you may not see 

all functionality shown in the image.

Figure 22. OTCnet Offline Check Processing Descriptions
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OTCnet Offline Administration Tab Functionality

To access the OTCnet Offline Administration functionality, log in with your User ID and 

password. Table 8 provides a list of the Administration functions available to you. 

Table 8. OTCnet Offline Administration Descriptions

Function Description

Manage OTC Endpoints Allows a user to select and download OTC Endpoints.

User Administration Allows a user to download, update, and manage user profiles. 

Manage Check Processing Allows a user to manage terminal configuration and forms.

Audit Allows a user to review the audit log history.

The Administration tab is shown in Figure 23. Depending on your user role, you may not see all 

functionality shown in the image.

Figure 23. OTCnet Offline Administration

Offline Application
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Summary 

In this chapter, you learned how to: 

• Start and stop the OTCnet Local Bridge (OLB) application

• Request access for yourself in SailPoint IIQ

• Log in to OTCnet Online

• Log in to OTCnet Offline

• Navigate the OTCnet Online/Offline home page
Chapter 3. Managing User Accounts 

OTCnet Participant User Guide 
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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 The Purpose of Managing User Accounts..................................................... 2

Topic 2 Creating a User Identity in SailPoint IIQ ........................................................ 3

Create a User Identity in SailPoint IIQ.......................................................................................3

Create a User Identity in SailPoint IIQ ...............................................................................4

Topic 3 Adding or Removing User Access in SailPoint IIQ....................................... 7

Add User Access in SailPoint IIQ ..............................................................................................7

Add User Access in SailPoint IIQ.......................................................................................8

Remove User Access in SailPoint IIQ .....................................................................................11

Remove User Access in SailPoint IIQ..............................................................................12

Topic 4 Approving or Denying User Access Requests in SailPoint IIQ ................. 14

Approve or Deny User Access Requests in SailPoint IIQ .......................................................14

Approve or Deny User Access Requests in SailPoint IIQ................................................15

Topic 5 Importing User Identity to OTCnet ............................................................... 17

Import User Identity to OTCnet................................................................................................17

Import User Identity to OTCnet ........................................................................................18

Topic 6 Adding or Removing an Endpoint/Role for a User in OTCnet ................... 20

Add an Endpoint/Role for a User in OTCnet ...........................................................................20

Add an Endpoint/Role for a User in OTCnet ....................................................................21

Remove an Endpoint/Role for a User in OTCnet ....................................................................24

Remove an Endpoint/Role for a User in OTCnet .............................................................25

Topic 7 Approving or Rejecting an Endpoint/Role (or a Removal of an 

Endpoint/Role)............................................................................................................. 27

Approve or Reject an Endpoint/Role (or a Removal of an Endpoint/Role) ......................28

Summary...................................................................................................................... 32

List of Figures

Figure 1: Creating Identity in SailPoint IIQ....................................................................................4

Figure 2: Create Identity Screen ...................................................................................................5
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Figure 3: Create Identity Request Submitted................................................................................ 6

Figure 4: Manage Access/Manage User Access .......................................................................... 8

Figure 5: Select Users Screen ...................................................................................................... 8

Figure 6: Manage Access/Add Access Screen............................................................................. 9

Figure 7: Review and Submit Add Access Screen .....................................................................10

Figure 8: Search Users Screen...................................................................................................12

Figure 9: Remove User Access Screen......................................................................................12

Figure 10: Review and Submit Remove Access Screen ............................................................13

Figure 11: Approval Awaiting the Approver's Action Screen.......................................................15

Figure 12: Approve or Deny Screen ...........................................................................................15

Figure 13: Import OTCnet User Identity......................................................................................18

Figure 14: Enter User’s Email Address to Import User...............................................................18

Figure 15: Import User Identity Confirmation Screen..................................................................19

Figure 16: Search User Directory Screen ...................................................................................21

Figure 17: Manage User Account Screen...................................................................................21

Figure 18: Add Endpoint/Role Screen ........................................................................................22

Figure 19: Confirmation Screen on Adding Endpoint/Role Request Submitted..........................23

Figure 20: Manage User Account Screen...................................................................................25

Figure 21: Select an Endpoint and Role to Remove Screen ......................................................26

Figure 22: Confirmation Screen on Removing Endpoint/Role Request Submitted.....................26

Figure 23: Manage OTCnet Users Screen .................................................................................28

Figure 24: Access Approval Request Screen .............................................................................29

Figure 25: Confirmation Screen on Approval/Rejection of the Access Request.........................30

Glossary

Select this link to access the full OTCnet Glossary.
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Overview, Topics, and Audience

Overview

Welcome to Managing User Accounts. In this chapter, you will learn how to: 

• Manage User Accounts 

• Create identity for a user in SailPoint IIQ

• Add or remove user access in SailPoint IIQ 

• Approve or deny user access requests in SailPoint IIQ

• Import user identity to OTCnet 

• Add or remove endpoint/role for a user in OTCnet

• Approve or reject an endpoint/role (or a removal of an endpoint/role) in OTCnet

Topics

The topics in this chapter include the following:

1. The Purpose of Managing User Accounts

2. Creating Identity for a User in SailPoint IIQ

3. Adding or Removing User Access in SailPoint IIQ 

4. Approving or Denying User Access Requests in SailPoint IIQ

5. Importing User Identity to OTCnet 

6. Adding or Removing Endpoint/Role for a User in OTCnet

7. Approving or Rejecting an Endpoint/Role (or a Removal of an Endpoint/Role) in OTCnet

Audience

The intended audience for the Managing User Accounts Participant User Guide includes:

• Primary Local Security Administrator (PLSA) 

• Local Security Administrator (LSA)
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Topic 1 The Purpose of Managing User Accounts

As the Primary Local Security Administrator (PLSA) or Local Security Administrator (LSA)

for your organization, you are authorized to manage the users who have access to OTCnet. 

Before a user can access OTCnet, they must have an identity and account created in SailPoint

IIQ. 

The PLSAs/LSAs assist with creating an identity for a user and/or requesting an HLO or role 

access for them in SailPoint IIQ. This is the preferred method of registration for users in 

SailPoint IIQ while the self-registration functionality is available to users as needed. 

Managing a user’s account involves (in order): 

• Registering users by creating an identity for a user in SailPoint IIQ

• Adding or removing user access in SailPoint IIQ 

• Approving or denying user access requests in SailPoint IIQ

• Importing user identity to OTCnet 

• Adding or removing an endpoint/role for a user in OTCnet

• Approving or rejecting an endpoint/role (or a removal of an endpoint/role) for a user in 

OTCnet 

The User Provisioning workflow includes the following high-level action steps:

1. The PLSA or LSA receives an authorized/approved request to add a new user (from 

their organization) to OTCnet.

2. The PLSA or LSA logs into SailPoint IIQ, selects Manage User Access, and searches 

for the email address of the new user from the request in step 1.

a. If the email address is not found, the PLSA or LSA selects Manage Identity and 

Create Identity from the menu options. They enter the authorized user’s email 

address and select Submit. 

b. If the email address is found, the PLSA or LSA continues with step 3.

3. The PLSA or LSA adds the authorized role/HLO or role/Financial Institution (FI) 

combinations to the identity. 

4. Another PLSA or LSA approves (or denies) the request in SailPoint. 

5. The PLSA or LSA imports the email address of a new user to OTCnet so that a user 

can be added to the OTCnet database. Then the PLSA or LSA adds the authorized 

endpoint(s) and role(s) to the user. 

6. Another PLSA or LSA approves (or rejects) the request in OTCnet. Then the user is 

informed that their OTCnet provisioning is complete. 
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Topic 2 Creating a User Identity in SailPoint IIQ

SailPoint IIQ is an identity management solution utilized by the Department of the Treasury. It is 

being phased in through the Common Approach to Identity Assurance project, commonly 

referred to as CAIA.

Create a User Identity in SailPoint IIQ

The PLSAs and LSAs assist with creating an identity for a user and/or requesting an HLO or 

role access for them in SailPoint IIQ. This is the preferred method for registering users and 

requesting HLO and role access for users in SailPoint IIQ. 

To create a user identity, select Create Identity from the menu at the top left of the SailPoint IIQ 

application under Manage Identity. Then enter their email address and select the Submit 

button.

Two notification emails will be sent out once an identity is created:

• One to the new identity holder, and

• One to the person who created the identity 

New users, not registered in SailPoint IIQ, will not be able to access OTCnet. Their identity will 

not be recognized. They may get a message that the email and/or password they entered is 

incorrect.
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Create a User Identity in SailPoint IIQ

To create a user identity, complete the following steps:

1. At the top left of the SailPoint IIQ application, select the Hamburger Menu to display the 

available menu options. 

2. Select the Manage Identity option, then select Create Identity as shown in Figure 1. 

Figure 1: Creating Identity in SailPoint IIQ

 

3. SailPoint IIQ will route to the Create Identity screen as shown in Figure 2. 

• There will be two fields available to fill out, Identity Name and Email. 

• The Identity Name will be prepopulated as it is a unique identifier required by 

SailPoint IIQ. 

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4. Enter an email address for the identity you want to create and select Submit at the bottom 

of the page. 

Figure 2: Create Identity Screen 

SailPoint IIQ will notify you if an identity with the email you provided already exists.

5. Once submitted, SailPoint IIQ will display the homepage with a success message as shown 

in Figure 3. 

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Figure 3: Create Identity Request Submitted 

• Due to system design, it may take up to a minute for the identity to be processed in 

SailPoint IIQ.

• Two notification emails will be sent out once an identity is created, one to the new 

identity holder and one to the person who created the identity. 

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Topic 3 Adding or Removing User Access in SailPoint IIQ

There are two system admin groups inside SailPoint IIQ, requestors and approvers. 

• Requestors can request (or add access) on behalf of someone else. They can also remove 

user access. 

• Approvers can approve or deny those requests. The application approvers will receive 

notification that there is an access request available to review. 

After a PLSA or LSA requests access for a user, the application looks for other approvers for 

the org HLO or role selection and notifies them of the pending request. 

In SailPoint IIQ, approvers are determined based on the HLO selections (approvers are security 

admins with the same HLO assignments).

Add User Access in SailPoint IIQ 

To request/add OTCnet user access, select Manage Access from the main menu, then select 

Manage User Access. Search for the user by typing their email address and select the 

Search button. Then select the checkmark to the left of the user's email address in the 

returned search result and select Next. 

Make sure that Add Access is selected. In the search field, enter the HLO or role name to be 

assigned to the user. To select the HLO or role in the search results, select the checkmark to 

the left of the HLO or role name, then select Next. Review the requested role(s) and select the 

Submit button. 
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Add User Access in SailPoint IIQ

To request/add OTCnet user access, complete the following steps: 

1. At the top left of left of the application, select the Hamburger Menu to display the options.

2. Select the Manage Access option, then select Manage User Access as shown in Figure 4. 

Figure 4: Manage Access/Manage User Access 

3. Search for the user (recipient of the access) typing their email address and select the 

Search button (blue magnifying glass) as shown in Figure 5. 

4. Select the checkmark to the left of the user's email address in the returned search result, 

then select Next at the bottom of the page.

Figure 5: Select Users Screen 
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5. Select Add Access as shown in Figure 6. In the search field, enter part or all of the HLO or 

role name to be assigned to the user. For example, enter “customer”. 

If you are unsure of the HLO or role name, simply select the Magnifying Glass button 

to return all roles that you as a requestor are authorized to provision to users.

6. Select an HLO or role by selecting the checkmark to the left of the HLO or role name. 

Select Next at the bottom of the page.

 Figure 6: Manage Access/Add Access Screen 

Multiple HLOs or roles can be selected.

Application Tip

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7. Review the requested HLOs or role(s) as shown in Figure 7. Select the voice bubble on 

the right side to add any comments on the HLO or role, as needed. Then select the Submit 

button when finished.

Figure 7: Review and Submit Add Access Screen

8. A confirmation message will appear. You will also receive an e-mail confirmation. The 

request is now pending approval.
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Remove User Access in SailPoint IIQ 

To remove user’s access, select Manage Access from the main menu, then select Manage 

User Access. Search for the user by typing their email address and select the Search button. 

Then select the checkmark to the left of the user's email address in the returned search result 

and select Next. 

Make sure Remove Access is selected and then select the Magnifying Glass Icon to the right 

of the text box to return all currently assigned HLOs or roles for the selected user. If everything 

is correct, select the Submit button to confirm the changes. If the information is incorrect, select 

the Previous button to modify the removal.
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Remove User Access in SailPoint IIQ

To remove OTCnet user access, complete the following steps:

1. At the top left of left of the application, select the Hamburger Menu to display the options.

2. Select the Manage Access option, then select Manage User Access.

3. Search for the user by typing their email address and select the Search button (blue 

magnifying glass) as shown in Figure 8. 

4. Select the checkmark to the left of the user's email address in the returned search result, 

then select Next at the bottom of the page.

Figure 8: Search Users Screen 

5. Select Remove Access as shown in Figure 9. Then select the Magnifying Glass icon to 

the right of the text box to return all currently assigned HLOs or roles for the selected user. 

Select Next. 

Figure 9: Remove User Access Screen 
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The requestor will only be able to remove HLOs or roles that they are authorized to 

manage.

6. Review the information to confirm the removal as shown in Figure 10. You may add any 

comments using the voice bubble on the right side. Then select the Submit button to 

confirm the changes. 

 Figure 10: Review and Submit Remove Access Screen 

If the information is incorrect, select the Previous button to modify the removal.

Application Tip

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Topic 4 Approving or Denying User Access Requests in 

SailPoint IIQ

A PLSA or LSA assigns HLOs or role(s) to a user, approvers of these requests are determined 

based on the HLO org selections. They are security admins with the same HLO assignments. 

An approver logs in SailPoint IIQ and approves (or denies) the request(s).

Most actions within SailPoint IIQ will require at least one level of approval. 

Approve or Deny User Access Requests in SailPoint IIQ

To approve or deny user access requests, first, notice a red number notification next to the 

Bell icon in the upper right-hand corner of the main SailPoint IIQ dashboard. Select the 

Approvals (or Notifications) box or the Approvals option under the Bell icon. 

On the right side of the screen containing the details about the request, you will have the option 

to approve or deny the request. Select Approve or Deny and you will see a confirmation pop up 

window. 
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Approve or Deny User Access Requests in SailPoint IIQ

To approve or deny user access requests, complete the following steps:

1. Notice a red number notification next to the Bell icon in the upper right-hand corner of the 

main SailPoint IIQ dashboard as shown in Figure 11. 

You may also receive an e-mail notification about the approval request.

2. Select the Approvals (or Notifications) box, or the Approvals option under the Bell icon 

on the home page. 

Figure 11: Approval Awaiting the Approver's Action Screen 

3. You will be redirected to a screen containing the details about the request as shown in 

Figure 12. 

4. Add any comments using the voice bubble on the right side of the screen. Then select the 

Approve or Deny buttons. A confirmation pop up window will appear.

Figure 12: Approve or Deny Screen 

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You may select Approve All or Deny All buttons on the left if you want to approve or 

deny multiple requests.

If the first level approver denies the request, any additional levels of approval will not 

occur.

Application Tip

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Topic 5 Importing User Identity to OTCnet 

Security administrators (PLSAs and LSAs) will import the email address of a new user to 

OTCnet so that a user can be added to the OTCnet database without having to wait for the user 

to login. 

Import User Identity to OTCnet 

PLSAs/LSAs can import the user identity to OTCnet: 

• After creating an identity for a user and requesting user access for them in SailPoint, and 

• After the user access request is approved by another PLSA/LSA. 

Then the PLSA or LSA will add the authorized endpoint(s) and role(s) to the user in OTCnet.

To import user identity to OTCnet, from the OTCnet Home page>Administration>Manage 

Users, select the Import OTCnet User Identity tab. On the Import OTCnet User Identity

page, enter one or more email addresses of the users (separated by a space, comma, 

semicolon, or a new line) whose identity will be imported and select the Import User button. 

A confirmation page displays alerting you that the user identity has been imported and/or if there 

are errors. Select the OK button on the confirmation page to return to the OTCnet homepage or 

the Fix Errors and Reimport button to navigate back to the importing OTCnet user page to fix 

the errors.
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Import User Identity to OTCnet 

To import OTCnet user identity to OTCnet, complete the following steps:

1. From the OTCnet Home page>Administration>Manage Users, select the Import OTCnet 

User Identity tab as shown in Figure 13. 

Figure 13: Import OTCnet User Identity 

2. On the Import OTCnet User Identity page, enter one or more email addresses of the 

users (separated by a space, comma, semicolon, or a new line) whose identity will be 

imported. 

3. Then select the Import User button as shown in Figure 14. 

Figure 14: Enter User’s Email Address to Import User 
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• If you select the Import User button without entering an email address, an error 

message will display, notifying you that at least one email address should be 

entered.

• When you select the Cancel button, you will be returned to the homepage.

4. A confirmation page displays alerting you that the user identity has been imported and/or if 

there are errors as shown in Figure 15. 

5. Select the OK button on the confirmation page to return to the OTCnet homepage or the Fix 

Errors and Reimport button to navigate back to the Importing OTCnet user page to fix the 

errors. 

Figure 15: Import User Identity Confirmation Screen 

Error messages may include:

• The email address already exists in the OTCnet database.

• The email address has an invalid format. Ensure all email addresses are properly 

formatted and separated by a space, comma, semicolon, or a new line. 

• The email address is greater than 128 characters and cannot be imported.

Ensure that you enter the correct email address for the user. If you import an incorrect 

email address, another entry in the database will be created and the user will not be able 

to access the application.

Application Tip

Application Tips
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Topic 6 Adding or Removing an Endpoint/Role for a User in 

OTCnet

There are 2 types of user provisioning access requests in OTCnet: 

• Adding an endpoint/role

• Removing an endpoint/role

In OTCnet, PLSA/LSA users log in to select specific endpoint(s)/role(s) for fine-grained 

access under the HLO(s) and role(s) selected and approved in SailPoint IIQ for a user. 

Add an Endpoint/Role for a User in OTCnet

To add an endpoint/role for an OTCnet User, select the Search User Directory button from 

the OTCnet Home page>Administration>Manage Users>Manage OTCnet Users screen. In 

the search field, type the user email address. Then under Manage User Account, select View 

Account. 

From the Manage User Account screen, select the Add Endpoint/Role button. From the Add 

Endpoint/Role screen, select a role from the Choose a Role dropdown. Then select the 

associated level(s) from the dropdown options. There can be many levels to select depending 

on the HLO/endpoint hierarchy. Finally, select the Submit button to submit your request. 

Review the confirmation page that appears and select the OK button to return to the Manage 

OTCnet Users home screen.
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Add an Endpoint/Role for a User in OTCnet

To add an endpoint/role for OTCnet User, complete the following steps:

6. From the OTCnet Home page>Administration>Manage Users>Manage OTCnet Users

screen, select the Search User Directory button. 

7. In the search field, type user email address. 

8. Under Manage User Account, select View Account for the desired user as shown in 

Figure 16. 

Figure 16: Search User Directory Screen 

9. The Manage User Account screen displays as shown in Figure 17. 

10. Review the read-only information including the current endpoint/role assignments listed for 

the user. Select the Add Endpoint/Role button. 

Figure 17: Manage User Account Screen 

11. The Add Endpoint/Role screen displays as show in Figure 18. 

12. Select a role from the Choose a Role dropdown choosing from the options provisioned for 

the specific OTCnet user. 
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13. Then select the associated level(s) from the dropdown options (each one is based on the 

previous selection and may be prepopulated). There can be many levels to select 

depending on the HLO/endpoint hierarchy. 

14. As needed, add another role by selecting the Add Role button to select a different role. 

Once you select a role, it will be added to the Selected Role at Endpoint field as illustrated in 

Figure 18. 

You can select up to 10 roles per request. After 10 role additions, the Add Role button 

is disabled. To add additional roles, you must repeat the process by submitting a new 

request. 

Figure 18: Add Endpoint/Role Screen 

15. When you selected all roles needed, select the Submit button to submit your request. 

16. The confirmation page after submitting an endpoint/role request and it is awaiting approval 

appears as shown in Figure 19. 

17. Select the OK button to return to the Manage OTCnet Users screen. 

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Figure 19: Confirmation Screen on Adding Endpoint/Role Request Submitted 

You will be notified via e-mail when the request is approved or rejected by another 

PLSA/LSA. 

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Remove an Endpoint/Role for a User in OTCnet

To remove an endpoint/role for OTCnet User, select the Search User Directory button from the

OTCnet Home page>Administration>Manage Users>Manage OTCnet Users screen. In the 

search field, type the user email address. Then under Manage User Account, select View 

Account. 

From the Manage User Account screen, select the Remove Endpoint/Role button. From the

Select an Endpoint and Role to Remove screen, select the Delete checkbox next to the

specific Assigned Endpoint or Assigned Role at Endpoint item. Then select the Submit

button to submit your request. Review the confirmation page that appears and select the OK

button to return to the Manage OTCnet Users home screen.
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Remove an Endpoint/Role for a User in OTCnet

To remove an endpoint/role for OTCnet User, complete the following steps:

1. From the OTCnet Home page>Administration>Manage Users>Manage OTCnet Users

screen, select the Search User Directory button. 

2. From the Search User Directory screen, type the user email address in the search field. 

3. Under Manage User Account, select View Account. 

4. The Manage User Account screen displays as shown in Figure 20. Review the read-only 

information including the current endpoint/role assignments listed for the user. 

5. Select the Remove Endpoint/Role button. 

Figure 20: Manage User Account Screen 

6. The Select an Endpoint and Role to Remove screen displays as show in Figure 21. 

7. Select the Delete checkbox next to the specific Assigned Endpoint or Assigned Role at 

Endpoint item. 

You can select multiple checkboxes to remove multiple assigned endpoints/roles. 

Then select the Submit button to submit your request. 

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Figure 21: Select an Endpoint and Role to Remove Screen 

8. The confirmation page about removing an endpoint/role request being submitted and 

awaiting approval appears as shown in Figure 22. 

9. Select the OK button to return to the Manage OTCnet Users screen. 

Figure 22: Confirmation Screen on Removing Endpoint/Role Request Submitted 

• You will be notified via e-mail when the request is approved or rejected by another 

PLSA/LSA. 

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Topic 7 Approving or Rejecting an Endpoint/Role (or a 

Removal of an Endpoint/Role)

In OTCnet, approvers are determined based on the endpoint selections. 

• Access request is sent to all PLSAs and LSAs at the same level or above the selected 

endpoints within the same hierarchy. 

• An approver logs in and approves (or rejects) the request submitted. 

As a PLSA or LSA you are authorized to approve or reject endpoint/role (or the removal of 

endpoint/role) for OTCnet user. You can approve or reject a request after another PLSA or LSA

within the same OTC endpoint or hierarchy generates the request (adds or removes an 

endpoint/role for a user in OTCnet). 

After approving the request, the user for which the OTCnet request applies, receives an email 

notification containing information about the approval of the request. If you reject the request,

the PLSA or LSA who created the request receives a notification of the rejection.

For new users who have not logged into OTCnet yet, both the User Name and User ID values 

will be empty in the database and displayed as blank values on the screen.

Approve or Reject an Endpoint/Role (or a Removal of an 

Endpoint/Role) 

To approve or reject an endpoint/role, you will log in to OTCnet and select

Administration>Manage Users>Manage OTCnet Users from the home page. You will notice

your Pending Requests list. Select the View Details link to view a specific request. Review the 

read-only information and enter any approval or rejection comments in the Approver 

Comments field. Select the Approve or Reject button. Review the read-only information on the 

confirmation page and select OK to return to the Manage OTCnet Users page. 

To approve or reject a removal of an endpoint/role, follow the same process and steps as for 

approving or rejecting of an endpoint/role request, starting with selecting the View Details link 

from the Manage OTCnet Users page for a Remove Endpoint/Role type of request.
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Approve or Reject an Endpoint/Role (or a Removal of an 

Endpoint/Role) 

To approve an endpoint/role for OTCnet user, complete the following steps:

1. Log in to OTCnet and from the Administration tab, select Manage Users, and then

Manage OTCnet Users. 

2. From the Manage OTCnet Users screen, notice the Pending Requests list (Your To-Do 

list) as shown in Figure 23. 

• You will receive an email notification regarding a new user provisioning request 

awaiting review when a provisioning request is made and added to your pending 

requests list to alert you when a user needs your verification.

• For each request, notice the Request Type, Time Due, and Requestee.

• Notice 2 request types, for Access Approval and Remove Endpoint/Role. Each 

selection will take you respectively to the appropriate workflow for access approval or 

access removal. 

3. Select the View Details link for a specific access approval request.

Figure 23: Manage OTCnet Users Screen 

4. The Access Approval Request screen displays as shown in Figure 24. 

5. Review the read-only information and enter any approval or rejection comments in the 

Approver Comments field.

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• Requestee field will display the email address only (imported by the PLSA/LSA). 

• If you reject the request, you must provide comments in the specified field. 

Otherwise, you will get an error message and will not be able to continue until you 

provide comments. 

• You can enter a maximum amount of 4000 characters.

6. Select the Approve or Reject button. 

Figure 24: Access Approval Request Screen 

• Selecting Cancel will cancel the approval process.

• If you select Reject, you will get a notification: “Are you sure if you want to reject this 

request?” Select Reject or Cancel. 

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7. A confirmation page about the approval/rejection of the access request will display as shown 

in Figure 25.

8. Review the read-only information and select OK to return to the Manage OTCnet Users

page. 

Figure 25: Confirmation Screen on Approval/Rejection of the Access Request
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Requestors will be notified via e-mail when a request is approved or rejected. 

• To approve or reject a removal of an endpoint/role, follow the same process and 

steps as for approving or rejecting an endpoint/role request. 

• Start with selecting the View Details link from the Manage OTCnet Users page for a 

Remove Endpoint/Role request. 

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Summary 

In this chapter, you learned how to: 

• Manage user accounts 

• Create an identity for a user in SailPoint IIQ

• Add or remove user access in SailPoint IIQ 

• Approve or deny user access requests in SailPoint IIQ

• Import user identity to OTCnet 

• Add or remove endpoint/role for a user in OTCnet

• Approve or reject an endpoint/role (or a removal of an endpoint/role) in OTCnet
Chapter 4. Managing Your Agency’s 

Hierarchy, Accounting Codes and 

Processing Options

OTCnet Participant User Guide
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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 The Purpose of the Organizational Hierarchy............................................... 3

Topic 2 Creating an Organizational Hierarchy............................................................ 4

Create an OTC Endpoint...........................................................................................................4

Create an OTC Endpoint....................................................................................................5

Topic 3. Managing the Organizational Hierarchy ....................................................... 7

Add a Lower Level to an Existing OTC Endpoint ......................................................................7

Add a Lower Level to an OTC Endpoint.............................................................................8

Modify OTC Endpoint Information ...........................................................................................10

Modify OTC Endpoint Information....................................................................................13

Delete or Neutralize an OTC Endpoint....................................................................................25

Delete or Neutralize an OTC Endpoint.............................................................................26

View an OTC Endpoint............................................................................................................27

View an OTC Endpoint.....................................................................................................28

Search for an OTC Endpoint ...................................................................................................30

Search for an OTC Endpoint............................................................................................31

Topic 4. Managing Accounting Codes ...................................................................... 32

Modify Accounting Codes........................................................................................................32

Modify Accounting Codes ................................................................................................33

Import Accounting Codes ........................................................................................................35

Import Accounting Codes.................................................................................................36

View Accounting Codes ..........................................................................................................38

View Accounting Codes ...................................................................................................39

Modify Endpoint Mappings ......................................................................................................40

Modify Endpoint Mappings...............................................................................................41

Topic 5. Managing Processing Options .................................................................... 44

Modify Processing Options......................................................................................................44

Modify Processing Options ..............................................................................................45

View Processing Options ........................................................................................................50
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View Processing Options ................................................................................................. 51

Summary...................................................................................................................... 52

List of Figures

Figure 1. Step 2 of 3: Update OTC Endpoint Information ............................................................. 5

Figure 2. Step 2 of 3: Short Name and Description for OTC Endpoint Information ...................... 8

Figure 3. Step 2 of 3: Update OTC Endpoint Information - Collapsed........................................13

Figure 4. Allow OTC Endpoint to create deposits for over-the-counter collections.....................15

Figure 5. Default Reason Codes................................................................................................. 16

Figure 6. Enable Check Capture................................................................................................. 19

Figure 7. Enable Card Processing Address, Signature Capture and Return Policy ...................21

Figure 8. Advanced Administration .............................................................................................23

Figure 9. Special Designation .....................................................................................................23

Figure 10. Step 1 of 2: Select the OTC Endpoint(s) ...................................................................26

Figure 11. View OTC Endpoint ...................................................................................................28

Figure 12. Step 2 of 2: View OTC Endpoint................................................................................31

Figure 13. Step 2 of 3: Update Accounting Codes......................................................................33

Figure 14. Step 3 of 4: Select Accounting Codes .......................................................................36

Figure 15. View Accounting Codes.............................................................................................39

Figure 16. Step 2 of 4 Continued: Search and Assign Accounting Codes..................................42

Figure 17. Update Deposit Processing Options with Deposit Preparation expanded.................48

Figure 18. View Processing Options...........................................................................................51

Glossary

Click this link to access the full OTCnet Glossary. 
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Overview, Topics, and Audience

Overview

Welcome to Managing Your Agency’s Hierarchy. In this chapter, you will learn:

• The purpose of organizational hierarchy

• How to add lower level endpoints to the highest level of an organization hierarchy 

• How to add additional lower level endpoints/ add financial institution relationship to a 

hierarchy that was previously defined 

• How to make changes to OTC Endpoints 

• How to delete or neutralize OTC Endpoints 

• How to view OTC Endpoints 

• How to modify accounting codes

• How to modify endpoint mappings

• How to modify processing options

Topics

The topics in this chapter include the following:

1. The Purpose of the Organizational Hierarchy 

2. Creating an Organizational Hierarchy 

3. Managing the Organizational Hierarchy 

4. Managing Accounting Codes

5. Managing Processing Options

Audience

The intended audience for the Managing Your Agency’s Hierarchy Participant User Guide varies 

by system. Note the intended audience, by system, you are capturing or processing on:

Deposit Processing

• Accounting Specialist 

• Local Accounting Specialist 

• Viewer (View the organization’s hierarchy endpoint only)

Check Capture and Check Processing

• Check Capture Administrator 

• Check Capture Supervisor 
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• Check Capture Lead Operator

Card Processing

• Card Administrator

• Card Operator (View the organization’s hierarchy endpoint only)
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Topic 1 The Purpose of the Organizational Hierarchy

As your Agency’s Accounting Specialist (AS), Local Accounting Specialist (LAS), Check 

Capture Administrator (CCA), Check Capture Supervisor (CCS) and Card Administrator 

(CA) you are responsible for identifying and maintaining the organizational structure for your 

Agency’s deposits, check capture, and card processing settings. This organizational structure is 

called a hierarchy. 

Creating a hierarchy accomplishes the following:

• Describes the relationships and reporting structures between OTC Endpoints (i.e.,

locations) within your organization that process check transactions, create deposits, submit 

deposits or that process card transactions, in OTCnet. 

• Defines the content of the reports that individuals may run based on their OTC Endpoints

within the hierarchy. 

• Enables staff to process check transactions, create deposits, submit deposits, process card 

transactions and pull reports on all appropriate OTC Endpoints within the organization. 

Work with your management to determine your desired hierarchy. Use the OTCnet tools, 

provided in this document to define your OTCnet hierarchy. The organizational hierarchy you 

create allows for the following:

• Deposit Preparers may create deposits from specific OTC Endpoints 

• Check Capture Operators may scan checks

• Card Operators may process payments via credit card, debit card and gift card payments 

You are responsible for indicating which hierarchy locations are OTC Endpoints, and how 

deposits at OTC Endpoints should be handled. The following describes the label that appears 

next to the endpoint and the endpoint types, in OTCnet.

• TGA – denotes a Deposit Processing endpoint

• CHK – denotes a Check Capture endpoint

• CDC – denotes a Card Processing endpoint

• M – denotes a Mapped Accounting Code
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Topic 2 Creating an Organizational Hierarchy

Once your High-Level Agency Support (HLAS) has entered your organization into OTCnet, 

you are responsible for entering your organizational hierarchy. As part of your setup process, 

the HLAS creates the highest level of your hierarchy for you; you add to that hierarchy 

according to your organization’s needs. 

The highest level of your organization cannot be a depositing endpoint. You may create multiple 

lower levels in your hierarchy, as needed, with multiple OTC Endpoints in each level. 

You may edit your hierarchy as desired by updating the information for each OTC Endpoint you 

create. You may delete an OTC Endpoint from which no deposit, check transaction or card 

transaction has been made. You may not delete an OTC Endpoint once a deposit, check or 

card transaction has been made from that OTC Endpoint. 

OTC Endpoints may not be deleted after a deposit, check or card transaction has been made 

because historical information about that deposit or check transaction would also be deleted, 

creating inaccurate reporting. However, you may neutralize an OTC Endpoint, if deposits or 

check transactions have been created. Card Processing Endpoints can also be neutralized. 

Your organization’s hierarchy is accessible by clicking Administration and the Manage 

Organization menu option. 

Create an OTC Endpoint 

The Accounting Specialist, Local Accounting Specialist, Check Capture Administrator, 

Check Capture Supervisor and Card Administrators can add endpoints. 

To add an OTC Endpoint from the highest level of an organizational hierarchy, select your

organization’s OTC Endpoint check the Add lower levels to this OTC Endpoint checkbox. 

Information on Short Name and Description includes:

• The Short Name and Description field provide an abbreviation and a full description, 

respectively, of the OTC Endpoint you are adding.

• Short name(s) are user-defined text describing an organization. Short names must be 

unique within an organization hierarchy (e.g. Short name: IRS; Description: Internal 

Revenue Service).

• Special characters are accepted in Short Name and Description fields; however, only use 

standard American Standard Code for Information Interchange (ASCII) characters. The 

standard ASCII range is 32-126. If non-standard ASCII characters (0-31, 127-255) are 

entered in the Short Name and Description fields. Additionally, if non-standard ASCII 

characters are entered, you cannot manage OTC Endpoints (select endpoints) in OTCnet 

Online or OTCnet Offline. Instead, an error message appears suggesting you contact 

Customer Support. 
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Create an OTC Endpoint 

To add an OTC Endpoint from the highest organization hierarchy, complete the following steps:

1. From the Administration tab, select Manage Organization>Organization 

Hierarchy>Modify. The Step 1 of 3: Select an OTC Endpoint page appears.

2. Select your OTC Endpoint from the list. The Step 2 of 3: Update OTC Endpoint Information

page appears. View details for Add lower levels to this OTC Endpoint checkbox as 

shown in Figure 1. 

3. Check the Add lower levels to this OTC Endpoint checkbox.

4. Enter the lower level OTC Endpoint’s Short Name(s) and Description(s) and click Next. 

• In the table that appears, add new OTC Endpoints that fall in the level under the 

current OTC Endpoint. 

• Short name(s) are user-defined text describing an organization. Short names 

must be unique within an organization hierarchy (e.g., Short name: IRS; 

Description: Internal Revenue Service).

Figure 1. Step 2 of 3: Update OTC Endpoint Information

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5. In the Step 3 of 3: Review OTC Endpoint(s) page, review and verify the OTC Endpoint

details and click Submit. A Confirmation page appears presenting the modified OTC 

Endpoint (and verifies the added lower level OTC Endpoint). 

• Click Add More Lines to add additional lower levels to this endpoint. 

• Click Cancel to return to the OTCnet Home Page. No data is saved. 

• Click Previous to return to the previous page.

• Click Return Home to return to the OTCnet Home Page.

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Topic 3. Managing the Organizational Hierarchy

Once Accounting Specialists, Local Accounting Specialists, Check Capture 

Administrators, Check Capture Supervisors and Card Administrators have performed initial 

setup of your organizational hierarchy, you can add to it and adjust it to suit your needs by 

performing the following tasks:

• Adding a lower level to existing an OTC Endpoint

• Modifying an OTC Endpoint Information

• Deleting an OTC Endpoint

• Viewing an OTC Endpoint

Before a user is provisioned to a deposit processing OTC Endpoint (TGA), ensure the Allow 

OTC Endpoint to create deposits for over-the-counter collections checkbox is checked.

Before a user is provisioned to a check capture OTC Endpoint (CHK), ensure the Enable 

Check Capture checkbox is checked. Before a user is provisioned to a card processing OTC 

Endpoint (CDC), ensure the Enable Card Processing checkbox is checked.

Required fields for Enable Card Processing include Chain Code, Division, ALC, Merchant 

ID, Address, Signature Capture and Return Policy. 

If the Allow OTC Endpoint to create deposits for over-the-counter collections checkbox,

the Enable Check Capture checkbox and Enable Card Processing checkboxes are not 

checked when modifying OTC Endpoint Information, you cannot provision the user to the 

appropriate OTCnet Endpoint.

Add a Lower Level to an Existing OTC Endpoint

Accounting Specialists, Local Accounting Specialists, Check Capture Administrators, 

Check Capture Supervisors and Card Administrators, can add as many levels to your 

Agency hierarchy as needed, each with as many required OTC Endpoints. 

To add a lower level to an existing OTC Endpoint, select your OTC Endpoint. Check the Add 

lower levels to this OTC Endpoint checkbox to add lower levels to the existing endpoint. Enter 

Short Name and Description fields for all OTC Endpoints in the next lower level. Verify the 

OTC Endpoint details are correct. Click Submit. A Confirmation page appears presenting the 

OTC Endpoint that has been modified (added). Verify the OTC Endpoint details are correct. 
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Add a Lower Level to an OTC Endpoint 

To add a lower level to an OTC Endpoint, complete the following steps:

1. From the Administration tab, select Manage Organization>Organization 

Hierarchy>Modify. The Step 1 of 3: Select an OTC Endpoint page appears. 

2. Select an OTC Endpoint from the list that appears. The Step 2 of 3: Update OTC Endpoint 

Information page appears.

3. Check the Add lower levels to this OTC Endpoint checkbox to add lower levels to the 

existing endpoint as shown in Error! Reference source not found.. Short Name and 

Description text boxes appear.

4. Enter Short Name and Description fields for all the OTC Endpoints in the next lower level. 

When you have finished, click Next. 

Figure 2. Step 2 of 3: Short Name and Description for OTC Endpoint Information

5. Verify the OTC Endpoint details are correct and click Submit. A Confirmation page appears 

presenting the modified OTC Endpoint.
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• Click Add More Lines to add additional lower levels to this endpoint. 

• Click Cancel to return to the OTCnet Home Page. No data is saved. 

• Click Previous to return to the previous page.

• Click Return Home to return to the OTCnet Home Page.

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Modify OTC Endpoint Information 

Accounting Specialists, Local Accounting Specialists, Check Capture Administrators, 

Check Capture Supervisors and Card Administrators are authorized to modify the Short 

Name or Description of an existing OTC Endpoint, enable the OTC Endpoint to create deposits

(indicated with [TGA]), capture checks (indicated with CHK), process card transactions

(indicated with Card Debit Card or CDC), or add a lower level to the OTC Endpoint. 

Similarly, any CDC endpoint that is also a TGA and/or CHK endpoint, requires a card 

processing role with permission to modify an organization (e.g., Card Administrator). 

To modify endpoint information settings for an OTC Endpoint with TGA, CHK and CDC, the 

user must have Accounting Specialist, Check Capture Administrator, Check Capture 

Supervisor and Card Administrator privileges. 

Additional Information for modifying the OTC Endpoint information includes:

• Special characters are accepted in Short Name and Description fields; however, only use 

standard American Standard Code for Information Interchange (ASCII) characters. The 

standard ASCII range is 32-126. If non-standard ASCII characters (0-31, 127-255) are 

entered in the Short Name and Description fields. Additionally, if non-standard ASCII 

characters are entered, you cannot manage OTC Endpoints (select endpoints) in OTCnet 

Online or OTCnet Offline. Instead an error message appears asking that Customer Support 

is contacted.

• The Agency Assigned Suspensions - Days allows you to specify the number of calendar 

days than an individual is unable to cash a check or pay by check and is calculated from the 

date the system is aware of the return file. The Agency Assigned Suspensions - 

Occurrence allows you to specify the suspension level.

• Include Represented and Retired Check or Include Retired Check Only allows you to 

specify whether the verification record is generated on Represented or Retired items. 

Include Retired Check Only allows you to specify whether the verification record is 

generated on only Retired items.

• Include Expired indicates whether previous suspensions that have since expired are 

counted when accessing the suspension level to assign when the individual writes a check. 

Agency Verification Policies—Delete allows you to remove the check cashing policy for 

your OTC Endpoint. Once the check cashing policy is removed for the OTC Endpoint, the 

higher-level organization’s check cashing policy is automatically assigned to your OTC 

Endpoint.

• Data Privacy defines the extent that users from other locations are able to view verification 

records from other locations. By default, Account, User Defined Field 1, Bank Routing 

Number, Note and Mask PII are checked as Blocked. If checkbox is checked, it indicates 

that the OTC Endpoint information has been defined. For maximum data privacy, all fields 

would be marked as blocked, except for Short Name. However, there may be situations 

where it is acceptable for outside users to view certain fields of verification records. 

• Enable Card Processing options are defined as the following:

• A Chain Code is an alphanumeric designator (e.g. 0F123B) assigned by WorldPay 

to reflect unique channel of card processing. A Chain Code is required for initial 

setup with lower level endpoints and once the Chain Code is saved, the Chain Code 
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cannot be changed. An agency can have multiple Chain Codes, but no two agencies 

will have the same Chain Code.

• A Division is a three-digit value assigned at lower level endpoints under the chain 

code to designate unique lines of accounting. The Division code for all OTC 

Endpoints is any value from 001 to 999.

• The Agency Location Code (ALC) is required for initial setup and once the ALC is 

saved it cannot be changed. If an endpoint is adding the card processing 

functionality to an existing TGA or CHK endpoint, the ALC will already be populated.

• The Merchant ID is a unique alphanumeric designator, received from CAS, and 

reflects the card processing location. An ALC is associated with multiple merchant 

IDs; however, each merchant ID must be unique for each lower level endpoint. The 

Merchant ID field may contain up to 13 characters.

Once the Chain Code, Division, ALC, and Merchant ID are saved, they will grey 

out and cannot be changed. If any of these details need to be changed, a new 

endpoint must be created, and the information will need to be added again.

• If the Signature Capture checkbox is checked, the customer’s signature, the “I agree to pay 

the above total amount in accordance with the card issuer’s agreement” message will 

appear on your agency’s sales receipts and the “I agree that I have received a refund for the 

amount stated above” message appears on your agency’s refund receipts. By default, the 

Signature Capture checkbox is unchecked. 

• A Return Policy indicates the agency’s return policy for card transactions, it is stored in the 

system and generated on receipts as mandated by the Treasury Financial Manual. The 

default return policy choice is None. Selecting a Return Policy is optional and does not 

apply to all endpoints (e.g. where the card user is not purchasing an item, but only paying 

fee/payment a return policy is not required) appears on receipts. 

Return Policy choices include:

• NO REFUND, ALL SALES FINAL – For any agency that does not accept 

merchandise in return or exchange and does not issue refunds to cardholders.

• EXCHANGE ONLY – For any agency that only accepts merchandise in immediate 

exchange for similar merchandise of a price equal to the amount of the original 

transaction.

• IN-STORE CREDIT ONLY – For any agency that accepts merchandise in return and 

delivers to the cardholder an in-store credit equal to the value of the merchandise 

returned that may be used only in the agency’s place (s) of business.

• REFUNDS ONLY AVAILABLE WITHIN 30 DAYS OF SERVICE OR PURCHASE –

For any agency that issues refunds to the original credit or debit card within 30 days 

of purchase or service.

• Other – The agency is prompted to enter some descriptive text outlining their 

agency’s return policy.

• None – Select if a return policy does not apply to an agency. 

• Prior to specifying Debit Gateway, confirmation must be received from the OTCnet 

Deployment Team to set up each applicable OTCnet Endpoint. 
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• No indicates that Debit Gateway setup is not complete, and the OTC Endpoint is not 

ready for performing check capturing activities. 

• Yes indicates that Debit Gateway setup is complete, and the OTC Endpoint is now 

ready for performing check capture activities. A notification message appears as a 

reminder to submit your Agency Site Profile (ASP) for all check capture endpoints. If 

the ASP is not submitted to the OTCnet Deployment Team, this can prevent 

transactions from processing. Click OK. 

• By default, all agencies will have the Close Batch checkbox checked. To close the batch, 

the user must print the PDF report or export the batch list report.

• If the Close Batch checkbox is unchecked, the user can close the batch without 

having to print the PDF report or export the batch list report. If the Close Batch

checkbox is unchecked, the user can close the batch without having to print the PDF 

report or export the batch list report. 

• By default, all agencies will have the Approve Batch checkbox checked. In order to 

approve the batch, the user must print the PDF report or export the batch list report.

• If the Approve Batch checkbox is unchecked, the user can approve the batch 

without having to print the PDF report or export the batch list report.

• If the user is closing or approving multiple batches online and the Close Batch or 

Approve Batch checkboxes are checked for any OTCnet endpoint, then the user 

must print the PDF reports or export the list reports. The batch is not closed or 

approved until Confirm is clicked, which is enabled when the Print PDF Report or 

Export is clicked. 

• If the user is closing and/or approving multiple batches online and the Close Batch

or Approve Batch checkboxes are not checked for any OTCnet endpoint, then the 

user can close and/or approve multiple batches without printing the PDF reports or 

exporting the list reports. Confirm is enabled and the user can click to close and/or 

approve the multiple batches.

• If the user is closing and/or approving multiple batches offline, Confirm is enabled 

and the user can close and/or approve multiple batches without needing to print the 

PDF reports or export the batch list reports. As a best practice, print the PDF reports 

or export the batch lists prior to closing and/or approving multiple batches. 

• If Special Designation is selected, a user is able to view which ALCs are CARS Reporters. 

• The CARS Reporter special designation information is read-only and displays for 

TGA and CHK endpoints. Only an HLAS can specify the Special Designation

information.

• Yes indicates that the OTC Endpoint is associated with an ALC that has been 

designated as a CARS Reporter. No indicates that the OTC Endpoint is not 

associated with an ALC that has been designated as a CARS Reporter. If an ALC is 

identified as a CARS Reporter, entering the Accounting Code information is 

mandatory. This will apply to all ALC+2 within the hierarchy of the ALC.
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Modify OTC Endpoint Information

To modify an OTC Endpoint, complete the following steps:

1. From the Administration tab, select Manage Organizations>Organization 

Hierarchy>Modify. The Step 1 of 3: Select an OTC Endpoint page appears.

To modify endpoint information settings for an OTC Endpoint with TGA, CHK and CDC, 

the user must have Accounting Specialist, Check Capture Administrator and Card 

Administrator privileges. 

2. Select your OTC Endpoint from the list that appears. The Step 2 of 3: Update OTC Endpoint 

Information page appears as shown in Error! Reference source not found.. 

3. Update the OTC Endpoint Information.

To update the General details of an OTC Endpoint, complete the following:

• Enter the Short Name and Description for the OTC Endpoint.

Figure 3. Step 2 of 3: Update OTC Endpoint Information - Collapsed

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A short name must be entered to identify the OTC Endpoint that is being updated. If an 

OTC Endpoint exists, the data displayed in the text is available for update.

To allow the OTC Endpoint to create deposits, complete the following: 

• Click the Allow OTC Endpoint to create deposits for over-the-counter 

collections checkbox as shown in Error! Reference source not found.. 

Before a user is provisioned to a deposit processing OTC Endpoint (TGA), ensure the 

Allow OTC Endpoint to create deposits for over-the-counter collections checkbox

is checked.

• Update Agency Location Code by completing the following step:

 Entering the ALC

• Update Address by completing the following step:

 Entering the address details

• Update Financial Institution Relationship(s) by completing the following steps:

 Selecting both the Financial Institution and the associated Routing Transit 

Number (RTN) 

 Entering the Demand Deposit Account (DDA) and Retype DDA and click 

Add. 

To delete the Financial Institution relationship, click the Delete checkbox(es) under the 

Delete column.

Application Tip

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Figure 4. Allow OTC Endpoint to create deposits for over-the-counter collections
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To specify the check cashing policies of the OTC Endpoint, complete the following: 

Click the Check Cashing Policies checkbox as shown in 

The Default Reason Codes allows you to specify the return reason codes relevant to 

your agency’s program. These codes represent the numeric codes used in the ACH and 

paper return processing, which specify the reason for the return of the transaction and 

Check 21 codes.

 

 Figure 5

If checkbox is checked and grayed out, it indicates that this OTC Endpoint is either 

inheriting the policies from the parent Organization or its own information has already 

been defined and the user does not have the privilege to make modifications. Only a 

CCA has privileges to modify the check cashing policies. 

• Add Default Reason Codes by completing the following steps:

 Selecting a default reason code and clicking Add, optional. Repeat steps as 

necessary

• Delete Assigned Return Reason Code Filters by completing the following steps:

 Checking Delete box(es) under the Delete column, optional

The Default Reason Codes allows you to specify the return reason codes relevant to 

your agency’s program. These codes represent the numeric codes used in the ACH and 

paper return processing, which specify the reason for the return of the transaction and 

Check 21 codes.

 

 Figure 5. Default Reason Codes

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• Update Agency Assigned Suspensions by completing the following steps, optional

 Entering the number of Days

 Entering the Occurrence number 

 Selecting Agency Assigned Suspensions you want to Delete by checking 

the boxes under the Delete column, if applicable

• To update the Agency Assigned Suspensions, select the Default Reason Code it will 

apply, by clicking in the box provided.

• The Agency Assigned Suspensions - Days allows you to specify the number 

of calendar days than an individual is unable to cash a check or pay by check 

and is calculated from the date the system is aware of the return file. The 

Agency Assigned Suspensions - Occurrence allows you to specify the 

suspension level.

• Update Agency Verification Policy by completing the following steps, optional

 Clicking Include Represented and Retired Check or Include Retired 

Check Only

 Checking Include Expired

 Entering the number of Expired Days

 Checking Agency Verification Policies—Delete

• Include Represented and Retired Check or Include Retired Check 

Only allows you to specify whether the verification record is generated 

on Represented or Retired items. Include Retired Check Only allows 

you to specify whether the verification record is generated on only 

Retired items. 

• Include Expired indicates whether previous suspensions that have since expired 

are counted when accessing the suspension level to assign when the individual 

writes a check. Agency Verification Policies—Delete allows you to remove the 

check cashing policy for your OTC Endpoint. Once the check cashing policy is 

removed for the OTC Endpoint, the higher-level organization’s check cashing 

policy is automatically assigned to your OTC Endpoint.

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To specify the data privacy of the OTC Endpoint, complete the following: 

• Click the Data Privacy checkbox. 

• Update Data Privacy: 

 Select the Data Privacy – Agency Available Attributes you want to block or

unblock by checking the boxes under the Blocked column. 

By default, Account, User Defined Field 1, Bank Routing Number, Note and Mask 

PII are checked as Blocked.

To enable the OTC Endpoint to capture checks, complete the following: 

• Click the Enable Check Capture checkbox. 

• Update Enable Check Capture by completing the following steps: 

• Enter the Agency Location Code (ALC+2). 

• Before a user is provisioned to a check capture OTC Endpoint (CHK), ensure the 

Enable Check Capture checkbox is checked.

• If checkbox is checked, it indicates that the OTC Endpoint information has been 

defined.

• The ALC+2 is required for initial setup. Once the ALC+2 is entered it cannot be 

updated. 

• Update OTC Verification Group by completing the following steps as shown in

Figure 6: 

 Entering the Short Name (Starting With) and clicking Search

 Clicking Yes or No for Queue Interface

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 Selecting the OTC Endpoint you want to add by checking the box under the 

Assign column and clicking Add Agency Group

Figure 6. Enable Check Capture
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• By default, the OTC Endpoint Short Name displays. Add additional OTC 

Endpoints to the OTC Verification Group by clicking the Clear button to clear the 

Short Name and entering a Short Name, clicking Search and clicking Add 

Agency Group. 

• Designating an OTC Verification Group allows for verification data to be shared 

among non-related OTC Endpoints. For example, Lower Level 1 and Lower 

Level 2 are siblings under the High-level organization, Training Team Top Level. 

Since there is no parent-child relationship between these two OTC Endpoints, 

users from one OTC Endpoint are isolated from the other’s Verification data. By 

adding both unrelated locations to an OTC Verification Group, they are able to 

share information.

• The Queue Interface is used by military agencies that utilize the Deployable 

Disbursing System (DDS) database bridge.

 Under OTC Verification Group, Current Agency Site, 

• Select the OTC Endpoint you want to delete by checking the box 

under the Delete column.

To enable the OTC Endpoint to process card payments, complete the following steps: 

• Click the Enable Card Processing checkbox

Before a user is provisioned to a card processing OTC Endpoint (CDC), ensure the 

Enable Card Processing checkbox is checked.

• Update Enable Card Processing by completing the following steps as show in

Figure 7: 

o Entering the Chain Code

o Entering the Division

o Entering the ALC

o Entering the Merchant ID

• Update the Address by entering the address details 

• Designate the Signature Capture by completing the following steps:

o Checking the Signature Capture check box, optional

• Select a Return Policy by completing the following steps:

o Clicking the appropriate card transaction policy radio button for your 

organization, optional. 

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Figure 7. Enable Card Processing Address, Signature Capture and Return Policy

To add lower level endpoints, complete the following: 

• Click the Add lower levels to this OTC Endpoint checkbox. 

• Update Add lower levels to this OTC Endpoint by completing the following 

steps:

 Entering the Short Name and Description. 

 Click Add More Lines to add additional lower levels to this OTC Endpoint

A short name must be entered to identify the OTC Endpoint that is being updated. If an 

OTC Endpoint exists, the data displayed in the text is available for update. 

To specify the advanced administration, complete the following: 

• Click Advanced Administration as shown in 

• . 

• Specify Advanced Administration by completing the following:

• Clicking Yes or No for Debit Gateway

View or specify the Forms Rendered Solution 

• View the Report Only Summary Level Data to CIR 

• View the Summary Level Classification 

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By default, all forms are set to be rendered and viewed in HTML. Under general 

circumstances, the ActiveX option does not need to be specified. The Forms Rendered 

Solution is read-only and only an HLAS can specify the option to switch between 

viewing and accessing forms in HTML or ActiveX. 

• The Report Only Summary Level Data to CIR Information is read-only and only 

an HLAS can specify the information.

• A checked box indicates that detailed level data will not be transmitted to 

Collections Information Repository (CIR) and only summary data is reported to 

CIR for all the check transactions that are processed under this OTC Endpoint 

(CHK) or ALC+2. This is mainly for the OTC Endpoints that are used to process 

tax data. An unchecked box indicates that detailed level data is transmitted to 

CIR.

• The Summary Level Classification is read-only and only a High-Level Agency 

Support (HLAS), Check Capture Supervisor, and Check Lead Operator can 

specify the information.

• A checked box indicates that Check Capture Lead Operators and Check Capture 

Operators cannot classify individual checks. Instead the classification of the 

batch will occur after all the checks have been 

scanned. An unchecked box indicates the Check Capture Operator will have to 

classify checks at the item level. 

• Specify Batch List Print/Export Required During options by completing the 

following: 

• Checking or unchecking the Close Batch checkbox

• Checking or unchecking the Approve Batch checkbox 

• View or Specify Agency Comments

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Figure 8. Advanced Administration

• A Check Capture Lead Operator, Check Capture Supervisor, and HLAS can add, 

edit, or remove Agency comments Agency Comments. A Check Capture 

Administrator, Check Capture Operator, Agency Manager, and CIRA Viewer can 

view Agency Comments. 

• The Specify Agency Comments field allows agencies to add, edit, or remove 

Agency comments which are sent to CIR as part of the check transmission. 

To view the special designation, complete the following:

• Click Special Designation as shown in Figure 9

 Figure 9. Special Designation

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• The CARS Reporter special designation information is read-only 

and displays for TGA and CHK endpoints. Only an HLAS can specify the 

Special Designation information.

• Yes, indicates that the OTC Endpoint is associated with an ALC that has been 

designated as a CARS Reporter. No indicates that the OTC Endpoint is not

associated with an ALC that has been designated as a CARS Reporter.

4. Click Next. The Step 3 of 3: Review OTC Endpoint page appears.

5. Verify the information is correct and click Submit. Click Edit, to modify the information 

entered and return to Step 4.

• Click Previous to return to the previous page.

• Click Cancel to return to the OTCnet Home Page. No data is saved. 

• Click Return Home to return to the OTCnet Home Page. 

Application Tips

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Delete or Neutralize an OTC Endpoint

Accounting Specialists, Local Accounting Specialists, Check Capture Administrators, 

Check Capture Supervisors and Card Administrators are authorized to neutralize an OTC 

Endpoint or delete an OTC Endpoint. 

Consider the following information on deleting an OTC Endpoint:

• You can delete an OTC Endpoint if no deposits or check transactions have been made to 

that endpoint. 

• Deleting the OTC Endpoint deletes all information associated with the OTC Endpoint. This 

includes deleting deposit information that impacts the reports you run in OTCnet. 

• Before deleting an OTC Endpoint, All user accounts must be removed from the OTCnet 

Deposit Processing Endpoint and OTCnet Check Processing Endpoint. 

The Agency Form Data must be removed. To remove the Agency Form Data, contact Customer 

Support at fiscalservice.otcchannel@citi.com. 

Consider the following information on neutralizing an OTC Endpoint:

• You can neutralize an OTC Endpoint when deposits or check transactions are created for an 

OTC Endpoint. 

• Once the OTCnet Endpoint is neutralized, however, deposits or check transactions can no 

longer be created from that OTC Endpoint. The information from previously created deposits 

or check transactions can be accessed from OTCnet reporting. 

• All user accounts must be removed from the OTCnet Deposit Processing Endpoint and 

OTCnet Check Processing Endpoint. 

• The Agency Form Data must be removed. To remove the Agency Form Data, contact 

Customer Support at fiscalservice.otcchannel@citi.com.
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Delete or Neutralize an OTC Endpoint

To delete or neutralize an OTC Endpoint, complete the following steps:

1. From the Administration tab, select Manage Organizations>Organization 

Hierarchy>Delete. The Step 1 of 2: Select the OTC Endpoint(s) page appears.

2. Select the OTC Endpoints you would like to Delete and click Next as shown in Figure 10.

Or

Select the OTC Endpoints you would like to Neutralize and click Next. 

Figure 10. Step 1 of 2: Select the OTC Endpoint(s)

3. The Step 2 of 2: Review OTC Endpoint(s) page appears. Verify the correct endpoint is 

marked for deletion or neutralization and click Submit. 

4. A Confirmation page appears confirming the OTC Endpoint was deleted.

Click Return Home to return to the OTCnet Home Page. 

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View an OTC Endpoint

Accounting Specialists, Local Accounting Specialists, Check Capture Administrators, 

Check Capture Supervisors, Check Capture Lead Operators, Card Administrators and

Card Operators are authorized to view an OTC Endpoint. 

When the View OTC Endpoint page appears, you can verify the following information for the 

OTC Endpoint: 

• General information including Short Name, Description, ALC and whether the endpoint is 

check capture, deposit processing or card processing

• Address—including Address details

• Financial Institution Relationships and Active Financial Institution Relationships

including Financial Institution and RTN

• Check Cashing Policies including Assigned Return Reason Code Filters

• Agency Assigned Suspensions including Days and Occurrence

• Agency Verification Policies including Include Retired Check Only, Include Expired, 

Expired Days and Agency Verification Policies—Delete

• Data Privacy—Agency Available Attributes including Attribute Name (Short Name, 

Account, Mask PII, Bank Routing Number, User Defined Field 1 and Note) and whether 

its Blocked

• Check Capture including the ALC+2 and Queue Interface

• OTC Verification Current Agency Site Lower Level I including the Short Name, 

Description and ALC+2 and whether it should be Deleted

• Card Processing including the Chain Code, Division and Merchant ID

• Lower Levels including the Short Name and Description

• Advanced Administration including Debit Gateway, Forms Rendered Solution, Report 

Only Summary Data to CIR, Summary Level Classification, Batch List Report 

Print/Export Required at Close Batch, Batch List Report Print/Export Required at 

Approve Batch and Specify Agency Comments 

• Special Designation including GWA Reporter ALC and Non-appropriated Funds ALC
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View an OTC Endpoint

To view an OTC Endpoint, complete the following steps:

1. From the Administration tab, select Manage Organizations>Organization 

Hierarchy>View. The View Organization page appears.

2. Select the OTC Endpoint you would like to view. The View OTC Endpoint page appears as 

shown in Figure 11. 

Figure 11. View OTC Endpoint 
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• Click Previous to return to the previous page.

• Click Return Home to return to the OTCnet Home Page. 

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Search for an OTC Endpoint

Accounting Specialists, Local Accounting Specialists, Check Capture Administrators, 

Check Capture Supervisors, Check Capture Lead Operators, Card Administrators and 

Card Operators can search an OTC Endpoint. 

When the View OTC Endpoint page appears, you can verify the following information for the 

OTC Endpoint:

• General information including Short Name, Description, ALC and whether the endpoint is 

check capture, deposit processing or card processing

• Address

• Financial Institution Relationships and Active Financial Institution Relationships

including Financial Institution and RTN

• Check Cashing Policies including Assigned Return Reason Code Filters

• Agency Assigned Suspensions including Days and Occurrence

• Agency Verification Policies including Include Retired Check Only, Include Expired, 

Expired Days and Agency Verification Policies—Delete

• Data Privacy—Agency Available Attributes including Attribute Name (Short Name, 

Account, Mask PII, Bank Routing Number, User Defined Field 1 and Note) and whether 

its Blocked

• Check Capture including the ALC+2 and Queue Interface

• OTC Verification Current Agency Site Lower Level I including the Short Name, 

Description and ALC+2 and whether it should be Deleted

• Card Processing including the Chain Code, Division and Merchant ID

• Lower Levels including the Short Name and Description

• Advanced Administration including Debit Gateway, Forms Rendered Solution, Report 

Only Summary Data to CIR, Summary Level Classification, Batch List Report 

Print/Export Required at Close Batch, Batch List Report Print/Export Required at 

Approve Batch and Specify Agency Comments 

• Special Designation including GWA Reporter ALC and Non-appropriated Funds ALC
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Search for an OTC Endpoint

To search for an OTC Endpoint, complete the following steps:

1. From the Administration tab, click Manage Organizations>Organization 

Hierarchy>Search. The View Organization page appears.

2. Select the OTC Endpoint you would like to view. The View OTC Endpoint page appears as 

shown in Figure 12. 

Figure 12. Step 2 of 2: View OTC Endpoint
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Topic 4. Managing Accounting Codes

OTCnet provides enhanced check capture and deposit reporting functionalities to support the 

Central Accounting Reporting System (CARS). The CARS objectives include capturing 

classification information at the earliest possible time, streamlining central accounting and 

reporting, eliminating burdensome reconciliation, and providing timely Fund Balance with 

Treasury (FBWT) information to Agencies. 

OTCnet captures classification information for transactions (over-the-counter deposits) 

processed through the Deposit Reporting function and the Check Capture function to support 

the CARS requirement that all transactions capture standard classification information.

For OTCnet, standard classification information is accepted in the form of a Treasury Account 

Symbol (TAS) String or a Classification Key (C-Key), which is an internal Agency Accounting 

Code that is translated into a valid TAS. 

OTCnet sends this C-Key information to CARS through the Collections Information Repository 

(CIR). CARS then communicates with the Shared Accounting Module (SAM) application to 

translate the C-Key into a valid TAS/BETC through the Cash Flow and Default Profiles that have 

been setup in SAM. Initially, classification of check transactions for non-CARS Reporting 

Agencies is optional.

To learn more about CARS, visit http://fms.treas.gov/CARS/index.html. 

Modify Accounting Codes

The Check Capture Administrator, Check Capture Supervisor and Accounting Specialist

are authorized to modify an accounting code. They can modify the classification code and 

description for an accounting code, indicate if it’s a Treasury Account Symbol (TAS) and add 

and delete accounting codes. 

If an Agency Accounting Code label is customized, it is displayed as the label above the 

imported codes, according to the custom label that was defined for the highest-level 

organization. This applies to OTC Endpoints that use the deposit processing and/or check 

processing functionalities. The default accounting code label is Agency Accounting Code. 
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Modify Accounting Codes

To modify an existing accounting code, complete the following steps:

1. From the Administration tab, select Manage Organizations>Accounting Codes>Modify. 

The Step 1 of 3: Select OTC Endpoint page appears.

2. Select the organization endpoint for the accounting codes you wish to modify. The Step 2 of 

3: Update Accounting Codes page appears. 

3. Under the New Accounting Codes to be Added table, enter the accounting code details, 

and click Next. 

If an Agency Accounting Code label is customized, it is displayed as the label above 

the imported or modified codes within the Maintain Accounting Codes module, according 

to the custom label that was defined for the highest-level organization. Within the rest of 

the application, custom labels apply to deposit processing functionalities, but are not 

extended to check processing functionalities. The default accounting code label is 

Agency Accounting Code. 

Update the details by completing the following:

 Clicking the TAS checkbox to indicate that the accounting code is a Treasury 

Account Symbol (TAS), if applicable 

 Entering details in both the Agency Accounting Code and Description text boxes

as shown in Figure 13

 Checking the Skip Selected box to skip saving any of the imported accounting 

codes

Figure 13. Step 2 of 3: Update Accounting Codes

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4. The Step 3 of 3: Review Accounting Codes page appears. Verify the information is correct 

and click Submit. 

5. A Confirmation page appears presenting the imported accounting codes. Simultaneously, 

accounting codes flagged as TAS must be transmitted to the Shared Accounting Module 

(SAM) to confirm they are valid TAS strings. 

Click Return Home to return to the OTCnet Home Page.

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Import Accounting Codes

The Check Capture Administrator (CCA), Check Capture Supervisor (CCS) and

Accounting Specialist (Acc Spec) are authorized to import accounting codes. 

To import an accounting code, the CCA, CCS, or Acc Spec has several options. From the 

Import From File page, they can select the type of accounting code (e.g., CSV File, Fixed File, 

XML File) they want to import into the system, browse to its location and Import. Next, they can 

review the accounting codes to be imported into the system and update as needed. Another 

option is to remove accounting codes before submitting them, by marking them for removal and 

updating the list of codes.

Details are updated by clicking the TAS checkbox to indicate the accounting code is a Treasury 

Account Symbol (TAS), if applicable, entering the details in both the Agency Accounting Code

and Description text boxes and/or checking the Skip Selected box to skip saving the imported 

accounting codes. 

Once the accounting codes are successfully imported and the Confirmation page appears, 

simultaneously, the accounting codes flagged as TAS must be transmitted to SAM to confirm 

that they are valid TAS strings.
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Import Accounting Codes 

To import an accounting code, complete the following steps:

1. From the Administration tab, select Manage Organizations>Accounting Codes>Import. 

The Step 1 of 4: Select OTC Endpoint page appears.

2. Select the top-level organization endpoint for which you want to import accounting codes. 

The Step 2 of 4: Import from File page appears. 

3. Select the type of accounting code to import into the system and browse to its location and 

click Import. The Step 3 of 4: Select Accounting Codes page appears.

4. Update the list of accounting codes that are imported into the system and click Next as 

shown in Figure 14. 

Figure 14. Step 3 of 4: Select Accounting Codes

Update the details by completing the following steps:

• Clicking the TAS checkbox to indicate that the accounting code is a Treasury 

Account Symbol (TAS), if applicable 

Download Treasury Account Symbols (TAS), for import from the Shared Account Module 

(SAM) site at: https://www.sam.fms.treas.gov/sampublic/tasbetc.htm. 

• Entering the details in both the Agency Accounting Code and Description text 

boxes

• Checking the Skip Selected box to skip saving any of the imported accounting codes

5. The Step 4 of 4: Review page appears. Verify the information is correct and click Submit. 

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6. A Confirmation page appears showing that the accounting codes have been imported. 

Simultaneously, accounting codes flagged as TAS will need to be transmitted to the Shared 

Accounting Module (SAM) to confirm that they are valid TAS strings.

Click Return Home to return to the OTCnet Home Page.

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View Accounting Codes 

The Accounting Specialist (Acc Spec), Local Accounting Specialist (LAS), Check Capture 

Administrator (CCA), and Check Capture Supervisor (CCS) are authorized to view the active 

accounting codes available for the organization hierarchy. 

To view an accounting code, the Acc Spec, LAS, CCA or CCS selects the highest-level 

organization endpoint accounting code available to view. 

If an Agency Accounting Code label is customized, it is displayed as the label above the 

imported codes, according to the custom label that was defined for the highest-level 

organization. This applies to OTC Endpoints that use the deposit processing and/or check 

processing functionalities. The default accounting code label is Agency Accounting Code. 
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View Accounting Codes 

To view an accounting code, complete the following steps: 

1. From the Administration tab, click Manage Organizations>Accounting Codes>View. 

The View Accounting Codes page appears.

2. Select the highest-level organization endpoint accounting codes available to view. The View 

Accounting Codes page appears as shown in Figure 15. 

Figure 15. View Accounting Codes

• Only active accounting codes available for deposit processing and check 

processing (if applicable) appear. 

• Under the Active Accounting Code table, both Treasury Account Symbols

(TAS) and accounting codes not identified as TAS display.

• If an accounting code is a TAS, a check mark displays under the TAS column 

and the SAM validation status (Valid, Invalid or In Process) displays under the 

Validation Status column.

Click Return Home to return to the OTCnet Home Page.

Application Tips

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Modify Endpoint Mappings

An endpoint mapping is the assignment of accounting codes to an agency’s OTC Endpoint, to 

which a deposit amount is allocated.

The accounting codes that display on the page are the codes that:

• Meet your search criteria. 

• Are not assigned to your OTC Endpoint. 

If you do not enter search criteria, all the accounting codes defined for the highest-level 

organization appear.

Additional information for modifying Endpoint Mapping includes the following:

• If an Agency has identified accounting codes as a TAS, only TAS identified as Valid by 

SAM will be available for mapping to an OTC Endpoint. 

• To remove mappings for an accounting code, check the Remove box(es) and click Update. 

• A mapped accounting code is not eligible for removal if a batch is associated with a 

transaction within an active batch that is Open, Closed, or Approved or a deposit that is in 

Draft or Awaiting Approval (AWAP) status. An error message is displayed to a user if this 

scenario occurs.
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Administration

Modify Endpoint Mappings

To map accounting codes to OTC Endpoints, complete the following steps:

1. From the Administration tab, select Manage Organizations>Accounting Codes>Modify 

OTC Endpoint Mappings. The Step 1 of 4: Select OTC Endpoint page appears.

2. Select the OTC Endpoint for the accounting code endpoint mapping you would like to assign 

or remove. The Step 2 of 4: View Assigned Accounting Codes page appears.

If an Agency Accounting Code label is customized, it is displayed as the label above the 

imported or modified codes within the Maintain Accounting Codes module, according to 

the custom label that was defined for the highest-level organization. Within the rest of 

the application, custom labels apply to deposit processing functionalities, but are not 

extended to check processing functionalities. The default accounting code label is 

Agency Accounting Code. 

3. Click Assign Mappings to assign an accounting code to an OTCnet Endpoint. The Step 2 

of 4 Continued: Search and Assign Accounting Codes page appears. 

or 

Click Remove Mappings to remove an accounting code from an OTCnet Endpoint. The 

Step 3 of 4: Remove Accounting Codes page appears. 

4. Assign or remove an accounting code to or from an OTCnet Endpoint as shown in Figure 

16. 

To Assign Mappings to an OTCnet Endpoint, complete the following:

 Enter the Accounting Code (Starting With) search criteria, optional

 Enter the Description (Contains) search criteria, optional

 Click Search, optional

 Check the Assign box(es) for the accounting codes you must assign

 Click Next (Proceed to Step 3 of 4: Assign Accounting Codes) 

Or 

To Remove Mappings from an OTCnet Endpoint, complete the following:

 Check the Remove box(es) for the accounting codes that you must remove

 Click Next (Proceed to Step 4 of 4: Review Accounting Codes from Endpoint) 

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Figure 16. Step 2 of 4 Continued: Search and Assign Accounting Codes

If an Agency has identified accounting codes as a Treasury Account Symbol (TAS), 

only TAS identified as Valid by Shared Accounting Module (SAM) is available for 

mapping to an OTC Endpoint.

5. The Step 3 of 4: Assign Accounting Codes page appears. Review and verify the accounting 

code(s) you would like to assign and click Next. (Proceed to Step 4 of 4: Review Accounting 

Codes to Endpoint) 

• Check the Remove box(es) and click the Update button to delete the OTC 

Endpoint mapping for an accounting code.

• A mapped accounting code is not eligible for removal if a batch is associated with a 

transaction within an active batch that is Open, Closed, 

or Approved or a deposit that is in Draft or Awaiting Approval (AWAP) status. An error 

message is displayed to a user if this scenario occurs.

6. The Step 4 of 4: Review Accounting Codes to Endpoint page appears. Confirm the 

information is correct and click Submit to assign the accounting code(s) to the OTC 

Endpoint. OR 

Application Tip

Application Tips
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The Step 4 of 4: Review Accounting Codes to Endpoint page appears. Confirm the 

information is correct and click Submit to remove the accounting code(s) to the OTC 

Endpoint. 

7. A Confirmation page appears showing that the accounting codes have been assigned to or 

removed from the OTC Endpoint.

• Click Return Home to return to the OTCnet Home Page.

• Click Manage Additional to manage another accounting code.

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Topic 5. Managing Processing Options

As part of managing your organization hierarchy, you need to define your deposit processing 

options. Processing options are parameters for the deposit and adjustments process. You 

must first define processing options at the highest level of the organization before defining lower 

level options. For lower-level organizations, if you do not define these options, then the lowerlevel organizations will take on the options set for the next higher-level organization that does 

have the options set.

If you do not define processing options, your organization cannot create deposits or classify a 

batch at the summary level. You can define processing options at any level within your 

organization. You can also view the processing options by OTC Endpoint report to manage 

processing options in your organization.

As an Accounting Specialist, you are authorized to modify the following processing options for 

your organization’s hierarchy:

 Accounting Classifications for Adjustments, Corrections, and Returned Items: 

Identifies the default accounting codes to which you want adjusted amounts credited and 

debited. This also applies to credit and debit voucher ALC Account Switch Corrections, 

returned items, and batches classified at the summary level, containing a failed item. 

 Correspondence: Provides the financial institution with address information for any 

correspondence including returned item information

 Deposit Preparation: Sets default settings for deposit preparation to save time for 

Deposit Preparers

 Transaction History: Sets default settings for historical data about transactions

Modify Processing Options

The Accounting Specialist and Local Accounting Specialist are authorized to modify 

Deposit Processing options. The Check Capture Supervisor and Check Capture Lead 

Operator are authorized to modify Check Processing options. 

The following items display on the page, Accounting codes: 

• Not applied as a debit or credit adjustment to your OTC Endpoint 

• That meet your search criteria 

If you do not enter search criteria, all accounting codes defined for the highest-level organization 

appear. 
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Modify Processing Options 

To modify a processing option, complete the following steps:

1. From the Administration tab, select Manage Organizations>Processing 

Options>Modify. The Step 1 of 3: Select Organization Endpoint page appears.

• Processing options must first be defined for the highest-level organization before 

any lower level organization’s processing options are defined. 

• If the processing options are not defined for the highest-level organization, all 

lower level organization links are disabled.

2. Select the OTC Endpoint for which you want to modify a processing option. The Step 2 of 3: 

Define Processing Options page appears. 

3. Modify the processing option(s) and click Next. 

To modify Accounting Classifications for Adjustments, Corrections, and Returned 

Items, complete the following: 

• An accounting code is assigned to both a debit adjustment and credit adjustment.

• Accounting classifications for adjustments apply to Accounting Specialists, 

Check Capture Supervisors and Check Capture Lead Operators. Accounting 

Classifications for corrections and returned items apply to Check Capture 

Supervisors and Check Capture Lead Operators. 

Update Default Accounting Codes by completing the following:

• Selecting either Use parent’s values or Use my values

• Entering the search criteria for the accounting code you would like to view and 

click Search (magnifying glass)

To narrow an accounting code search, enter a partial or full accounting code. 

Or

• Clicking Search (magnifying glass) to view accounting codes

Application Tips

Application Tips

Application Tip
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• All accounting codes that meet your search criteria and are not applied as 

a debit or credit adjustment, correction or returned item to your OTC Endpoint 

are displayed on the page. If you do not enter search criteria, all the accounting 

codes defined for the highest-level organization appear.

• By default, the first ten accounting codes display, first by ascending special 

character order, by numerical order and finally by ascending alphabetical order 

by accounting code.

• If organization has more than ten accounting codes, click the pagination menu 

above the section containing the existing accounting codes to view additional 

pages of results. The system will only allow a user to view and apply active 

accounting codes not designated as TAS or those designated as TAS and have 

been validated by SAM.

• Selecting the accounting code to apply a credit and/or debit type and clicking

Assign to Debit and/or Assign to Credit

• An accounting code is assigned to debit and credit adjustment, correction, and 

returned item types. 

• After an accounting code is assigned to debit or credit adjustment it appears in 

the Adjustment Type/Default Accounting Code table.

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Update Default Accounting Code Usage by completing the following steps:

 Selecting either Use parent’s values or Use my values

 Selecting either Always Use the Default for Deposit Adjustments or Default

based upon Deposit Subtotals for Deposit Adjustments

 Selecting Yes or No to allow changes by an organization lower in hierarchy

To modify Correspondence, complete the following steps: 

Update Returned Items by completing the following steps:

• Selecting Use parent’s values or Use my values 

• Entering the corresponding address information that you would like to be 

displayed to a financial institution when return item adjustment is created

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Update Deposit Adjustment by completing the following steps:

• Selecting Use parent’s values or Use my values 

• Entering the corresponding address information that you would like to be 

displayed to a financial institution when a deposit adjustment is created

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Application Tip

Application Tip
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To modify Deposit Preparation, complete the following steps:

Update ITGA Deposit Creation by:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No to allow endpoint to create foreign deposits

 If the endpoint accepts foreign deposits, enter the Default foreign currency 

when creating deposits details

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Update Subtotals and Cash Count by completing the following steps:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No for each of the following options 

 Include Sub-totals for Checks/Money Orders and Cash

 Include Currency count and sub-totals by denomination 

 Include Coin count and sub-totals by denomination

 Allow changes by an organization lower in hierarchy

Update Accounting Code Subtotals by completing the following steps:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No for each of the following options 

 Allow negative accounting code subtotals

 Allow changes by an organization lower in hierarchy

Update Separation of Duties as shown in Error! Reference source not found.Figure 

17 and by completing the following steps:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No for each of the following options 

 Deposits must be prepared and approved by different employees

 Allow changes by an organization lower in hierarchy 
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Figure 17. Update Deposit Processing Options with Deposit Preparation expanded
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To modify Transaction History, complete the following steps:

 Selecting Use parent’s values or Use my values 

 Entering the Number of days displayed in the text box, if applicable

 Selecting Yes or No to allow changes by an organization lower in hierarchy

4. The Step 3 of 3: Review the following processing options page appears. Verify the 

information is correct and click Submit. 

5. A Confirmation page appears showing which processing options were applied to the 

organization.

• Click Cancel to return to the OTCnet Home Page. No data is saved. 

• Click Edit to return to the previous page. 

• Click Next to advance to the next page.

• Click Previous to return to the previous page.

• Click Submit to complete the process and display the Confirmation page.

• Click Return Home to return to the OTCnet Home Page. 

Additional Buttons
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View Processing Options

The Accounting Specialist and Local Accounting Specialist are authorized to view deposit 

processing options. The Check Capture Supervisor and Check Capture Lead Operator are 

authorized to view check processing options. 

When the View Processing Options page appears, it presents the custom labels in effect for the 

organization hierarchy, including the following:

• Accounting Classifications for Adjustments, Corrections, and Returned Items 

• Correspondence

• Deposit Preparation

• Transaction History
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View Processing Options 

To view a processing option, complete the following steps:

1. From the Administration tab, select Manage Organizations>Processing Options>View. 

The Select Organization Endpoint page appears.

2. Select the highest-level organization or any lower level OTC Endpoint to view the 

processing options. 

3. A View Processing Options page appears presenting the custom labels in effect for the 

organization hierarchy as shown in Figure 18. 

Figure 18. View Processing Options

Click Return Home to return to the OTCnet Home Page. 

Additional Button
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Summary 

In this chapter, you learned: 

 The purpose of organizational hierarchy

 How to add lower level endpoints to the highest level of an organization hierarchy

 How to add additional lower level endpoints/ add financial institution relationship to a 

hierarchy that was previously defined 

 How to make changes to OTC Endpoints 

 How to delete OTC Endpoints

 How to view OTC Endpoints

 How to modify accounting codes
Chapter 5. Configuring 

Administration and Card Processing 

Settings 

OTCnet Participant User Guide
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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 Managing Custom Labels ............................................................................... 2

Define a Custom Label.......................................................................................................3

Modify a Custom Label ......................................................................................................5

View a Custom Label .........................................................................................................6

Topic 2 Managing Processing Options ....................................................................... 7

Modify Processing Options........................................................................................................7

Modify a Processing Option ...............................................................................................9

View Processing Options ........................................................................................................16

View Processing Options .................................................................................................17

Topic 3. Creating and Editing User Defined Fields (UDFs)...................................... 18

Create a User Defined Field....................................................................................................18

Create a User Defined Field.............................................................................................19

Modify a User Defined Field ....................................................................................................22

Modify a User Defined Field.............................................................................................23

Delete a User Defined Field ....................................................................................................25

Delete a User Defined Field.............................................................................................26

View a User Defined Field.......................................................................................................28

View a User Defined Field................................................................................................29

Summary...................................................................................................................... 30

List of Figures

Figure 1. Step 1 of 2: Update Custom Labels...............................................................................3

Figure 2. Step 2 of 2: Review Custom Labels...............................................................................5

Figure 3. View Custom Labels ......................................................................................................6

Figure 4. Step 2 of 3: Define Processing Options page with Accounting Classifications for 

Adjustments, Corrections and Returned Items expanded ..........................................................10

Figure 5. Define Processing Options page with Correspondence expanded .............................12

Figure 6. Update Deposit Processing Options with Deposit Preparation expanded...................14

Figure 7. Deposit Procession Options with Transaction History expanded ................................15

Figure 8. View Processing Options.............................................................................................17

Figure 9. Select 1 of 3: Select User Defined Field to Maintain ...................................................19
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Figure 10. Review User Defined Fields page .............................................................................21

Figure 11. Select User Defined Field to Maintain .......................................................................23

Figure 12. Select 1 of 3: Select User Defined Field to Maintain ................................................26

Figure 13. View User Defined Field ............................................................................................29

Glossary

Click this link to access the full OTCnet Glossary.
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Overview, Topics, and Audience

Overview

Welcome to Configuring Administration and Card Processing Settings. In this chapter, you will 

learn:

• How to create, edit and delete custom labels

• How to set your options for processing and deposits

• How to create, edit and delete user defined fields (UDFs) specific to your agency

Topics

The topics in this chapter include the following:

1. Managing Custom Labels

2. Managing Processing Options

3. Creating and Editing User Defined Fields (UDFs)

Audience

The intended audience for the Configuring Administration and Card Processing Settings

Participant User Guide includes:

• Accounting Specialist

• Local Accounting Specialist

• Card Administrator
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Topic 1 Managing Custom Labels

As an Accounting Specialist, you are authorized to define (create), modify and/or view a 

custom label. As part of your responsibility in managing your organization hierarchy, which 

includes entering the appropriate accounting codes, you can also customize the field labels in 

the deposit preparation page. These fields are called custom labels.

Customizing the labels for your organization’s Deposit Preparers and Deposit Approvers is 

relative when these roles are preparing and submitting deposits and/or reports. A custom label 

allows you to define: a level in the organization hierarchy, the internal control number, or an 

agency accounting code. Performing this customization is optional.

Agency Accounting Code is the default name for the label; when you define the label, you are 

actually modifying its name. When referring to a custom label, the terms define and create are 

used interchangeably. 

As an example, if your agency refers to Accounting Codes as Financial Numbers, you can 

modify the custom label to be Financial Number. 

Once a custom label is defined, you may modify it. You can also view your custom labels from 

Manage Organizations, Custom Labels.
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Define a Custom Label

To define (create) a custom label, complete the following steps:

1. From the Administration tab, click Manage Organizations>Custom Labels>Modify. The 

Select OTC Endpoint page appears.

2. Select the highest-level OTC Endpoint for which you want to modify custom labels. The Step 

1 of 2: Update Custom Labels page appears.

3. Update the custom label(s) for the organization hierarchy and click Next. The Step 2 of 2: 

Review Custom Labels page appears as shown in Error! Reference source not found..

Figure 1. Step 1 of 2: Update Custom Labels

Update the labels by completing the following steps:

• Enter a title for your Organization Hierarchy Labels.

• Enter an agency accounting code title for the Accounting Code Definition Label.

The Accounting Specialist is authorized to complete the following steps:

Define a new Organization Hierarchy Label

Update the existing label(s)

Modify the label of the accounting code definition

4. Verify the information is correct and click Submit. A Confirmation page appears presenting 

the custom labels modified for the organization hierarchy. 

Application Tips
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Click Cancel to return to the OTCnet Home Page. No data is saved. 

Click Edit to make additional changes.

Click Previous to return to the previous page.

Click Submit to complete the process and display the Confirmation page.

Additional Buttons
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Modify a Custom Label

To modify a custom field label, complete the following steps:

1. From the Administration tab, click Manage Organizations>Custom Labels>Modify. The 

Select OTC Endpoint page appears.

2. Select the organization endpoint for which you want to modify custom labels. The Step 1 of 

2: Update Custom Labels appears. 

3. Update the custom labels for the organization hierarchy and click Next. The Step 2 of 2: 

Review Custom Labels page appears as shown in Figure 2. 

Figure 2. Step 2 of 2: Review Custom Labels

If an Agency Accounting Code label is customized, it is displayed as the label above 

the imported or modified codes within the Maintain Accounting Codes module, 

according to the custom label that was defined for the highest-level organization.

Within the rest of the application, custom labels apply to deposit processing 

functionalities, but are not extended to check processing functionalities. 

The default accounting code label is Agency Accounting Code.

4. Verify the information is correct and click Submit. 

A Confirmation page appears presenting the custom labels modified for the organization 

hierarchy.

Application Tips
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View a Custom Label

To view a custom label, complete the following steps:

1. From the Administration tab, click Manage Organizations>Custom Labels>View. The 

Select OTC Endpoint page appears.

2. Select the highest-level organization for which you would like to view the custom labels. The

View Custom Labels page appears showing the custom labels that are in effect for the 

organization hierarchy as shown in Figure 3

Figure 3. View Custom Labels

.

Click Cancel to return to the OTCnet Home Page. No data is saved. 

Click Return Home to return to the OTCnet Home Page.

Additional Buttons
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Topic 2 Managing Processing Options

Managing your organization hierarchy includes defining your deposit processing options. 

Processing options are parameters for the deposit and adjustments process. For processing 

options, you must define the following:

• First, define processing options at the highest level of the organization, before defining 

lower-level options. 

• For lower-level organizations, you must define these options, or the lower-level 

organizations will take on the options set for the next higher-level organization that does 

have the options set.

You must define processing options or your organization cannot create deposits. Define 

processing options at any level within your organization. View the processing options by OTC 

Endpoint report to manage processing options in your organization.

As an Accounting Specialist, you are authorized to modify the following processing options for 

your organization’s hierarchy:

• Accounting Classifications for Adjustments: Identifies the default accounting codes to 

which you want adjusted amounts credited and debited

• Correspondence: Provides the financial institution with address information for any 

correspondence, including returned item information

• Deposit Preparation: Sets default settings for deposit preparation to save time for Deposit 

Preparers

• Transaction History: Sets default settings for historical data about transactions

Modify Processing Options

Accounting Specialists are authorized to modify processing options for the following:

• Accounting Classifications for Adjustments, Corrections, and Returned Items

• Correspondence

• Deposit Preparation

• Transaction History

When defining processing options, keep the following information in mind:

• To narrow an accounting code search, enter a partial or full accounting code. 

• All accounting codes that meet your search criteria and that are not applied as a debit or 

credit adjustment to your OTC Endpoint are displayed on the page. You must enter search 

criteria, or all the accounting codes defined for the highest-level organization appear.

• By default, the first ten accounting codes display, in the following order, by:

• Ascending special character order

• Numerical order 
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• Ascending alphabetical order by accounting code 

• If an organization has more than ten accounting codes, click the pagination menu above the 

section containing the existing accounting codes to view additional page results. The system 

only allows a user to view and apply active accounting codes not designated as Treasury 

Account Symbol (TAS) or those designated as TAS and that have been validated by Share 

accounting Module (SAM).

• After an accounting code is assigned to debit or credit adjustment, it appears in the 

Adjustment Type table.
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Modify a Processing Option

To modify a processing option, complete the following steps:

1. From Administration, click Manage Organizations>Processing Options>Modify. The 

Step 1 of 3: Select Organization Endpoint page appears.

Processing options must first be defined for the highest-level organization before any 

lower-level organization’s processing options can be defined. 

If the processing options are not defined for the highest-level organization, all lowerlevel organization links are disabled.

2. Select the OTC Endpoint for which you want to modify a processing option. The Step 2 of 3: 

Define Processing Options page appears. 

3. Modify the processing option(s) and click Next.

To modify Accounting Classifications for Adjustments, Corrections, and Returned 

Items as shown in Figure 4, complete the following steps:

Update Default Accounting Codes by

• Selecting either Use parent’s values or Use my values

Or

• Clicking Search (magnifying glass) to view accounting codes

If selecting Use my values, enter the search criteria for the accounting code you 

would like to view and click Search (magnifying glass)

To narrow an accounting code search, enter a partial or full accounting code

• Selecting the accounting code to apply a credit and/or debit adjustment type 

and click Assign to Debit and/or Assign to Credit

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Application Tips

Application Tip
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An accounting code can be assigned to both a debit adjustment and credit 

adjustment

After an accounting code is assigned to debit or credit adjustment it appears in the 

Adjustment Type table

Figure 4. Step 2 of 3: Define Processing Options page with Accounting Classifications for 

Adjustments, Corrections and Returned Items expanded

Application Tip
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Update Default Accounting Code Usage by completing the following steps:

• Selecting either Use parent’s values or Use my values

• Selecting either Always Use the Default for Deposit Adjustments or 

Default based upon Deposit Subtotals for Deposit Adjustments

• Selecting Yes or No to allow changes by an organization lower in hierarchy

To modify Correspondence, complete the following steps as shown in Figure 5:

Update Returned Items by completing the following steps:

• Selecting Use parent’s values or Use my values

• Entering the corresponding address information that you would like to be 

displayed to a financial institution when return item adjustment is created

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Update Deposit Adjustment by completing the following steps:

• Selecting Use parent’s values or Use my values 

• Entering the corresponding address information that you would like to be 

displayed to a financial institution when a deposit adjustment is created

• Selecting Yes or No to allow changes by an organization lower in hierarchy
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Figure 5. Define Processing Options page with Correspondence expanded
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To modify Deposit Preparation, complete the following:

Update ITGA Deposit Creation by completing the following steps:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No to allow endpoint to create foreign deposits

 If the endpoint accepts foreign deposits, enter the Default foreign 

currency when creating deposits details

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Update Subtotals and Cash Count by completing the following steps:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No for each of the following options 

 Include Sub-totals for Checks/Money Orders and Cash

 Include Currency count and sub-totals by denomination 

 Include Coin count and sub-totals by denomination

 Allow changes by an organization lower in hierarchy

Update Accounting Code Subtotals by completing the following steps:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No for each of the following options 

 Allow negative accounting code subtotals

 Allow changes by an organization lower in hierarchy

Update Separation of Duties by completing the following steps as shown in Error! 

Reference source not found.:

• Selecting Use parent’s values or Use my values

• Selecting Yes or No for each of the following options 

 Deposits must be prepared and approved by different employees

 Allow changes by an organization lower in hierarchy 
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Figure 6. Update Deposit Processing Options with Deposit Preparation expanded
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To modify Transaction History, complete the following steps as shown in Figure 7:

Selecting Use parent’s values or Use my values

• Entering the Number of days displayed in the text box, if applicable

• Selecting Yes or No to allow changes by an organization lower in hierarchy

Figure 7. Deposit Procession Options with Transaction History expanded

4. The Step 3 of 3: Review the following processing options page appears. Verify the 

information is correct and click Submit. 

5. A Confirmation page appears showing which processing options were applied to the 

organization.
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View Processing Options

Accounting Specialists are authorized to view the following processing options details:

• Accounting Classifications for Adjustments, Corrections, and Returned Items

• Correspondence

• Deposit Preparation

• Transaction History

From the Viewing Processing Options page, you can view the custom labels that are in effect 

for your organization hierarchy.
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View Processing Options

To view a processing option, complete the following steps:

1. From the Administration tab, click Manage Organizations>Processing Options>View. 

The Select Organization Endpoint page appears.

2. Select the highest-level organization or any lower-level OTC Endpoint for which you would 

like to view the processing options. A View Processing Options page appears showing 

which custom labels are in effect for the organization hierarchy as shown in Figure 8.

Click Return Home to return to the OTCnet Home Page.

Figure 8. View Processing Options

Additional Button
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Topic 3. Creating and Editing User Defined Fields (UDFs)

As an Accounting Specialist and Card Administrator you are authorized to create, modify 

and delete a UDF for your organization hierarchy. Deposit Preparers use the UDFs when

entering deposit activity and accounting activity information during the deposit preparation 

process. 

Card Operators use UDFs when entering card payment details during card transaction 

processing. A UDF is an optional field for the Deposit Preparer and Card Operator to 

complete that describes a deposit activity or deposit accounting activity (e.g., a vendor number) 

or a card transaction, specific to your organization. 

Your organization may elect to use UDFs, if so, communicate this to each of your OTC 

Endpoints and identify the information to be included.

Accounting Specialists and Card Administrators perform the following tasks in working with 

UDFs:

• Create a UDF

• Modify a UDF

• Delete a UDF

• View a UDF

Deposit processing activities are disabled to read-only if an Accounting Specialist or Card 

Administrator has selected an endpoint that is both a Deposit Processing and a Card 

Processing Endpoint, and this endpoint has a deposit that is currently in progress. You cannot 

modify or delete any deposit processing UDFs at this endpoint. You can select the Create Card 

Processing activity.

Create a User Defined Field

Accounting Specialists and Card Administrators are authorized to create up to four UDFs for 

deposit activity and three UDFs for card processing, for your agency. Up to three UDFs for a 

Create Deposit UDF and up to two UDFs for the Create Deposit Subtotals UDF can be 

created. 

To create a UDF, from the Select User Defined Field to Maintain page, create a UDF by clicking

Create UDF. When the Step 2 of 3: Modify the User Defined Field page appears, add your UDF 

fields (i.e., Activity, Label, Description, Date Type, Maximum Input Length, Minimum Input 

length, Display Order Number, and Activity User Entry).
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Create a User Defined Field

To create a UDF, complete the following steps:

1. From the Administration tab click Manage Organizations>User Defined Fields> Modify. 

The Select OTC Endpoint screen appears. 

2. Select the highest-level organization for which you want to modify UDFs. The Step 1 of 3: 

Select User Defined Field to Maintain page appears. 

3. Click Create UDF as shown in Figure 9. The Step 2 of 3: Modify the User Defined Field

page appears.

Figure 9. Select 1 of 3: Select User Defined Field to Maintain

A message is displayed discouraging users from creating UDFs that request PII data.

4. Add the UDF and click Done.

Add a UDF by:

• Selecting the Activity type for the UDF

There are two types of deposit processing activities (Create 

Deposit and Create Deposit Subtotal) and one activity for card processing (Create 

Card Processing).

For TGA/CDC Endpoints with active deposits, in the drop-down Activity menu, the 

deposit activities are disabled. In this case, Accounting Specialists and Card 

Administrators can only select the Create Card Processing activity

• Entering the Label and Description

Application Tip

Application Tips
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• Selecting a Data Type

 If the Drop Down List of Alphanumeric Values Data Type is selected, 

proceed to step 6. 

 If another Data Type is selected, continue entering in information for the 

fields below. Proceed to step 7. 

• Entering the 

 Maximum Input Length (Maximum length is 255)

 Minimum Input Length

 Display Order Number

• Selecting Mandatory or Optional for Activity User Entry

When a deposit is in progress at a TGA or CDC endpoint, a UDF cannot be modified 

or deleted if the deposit is in Draft or Awaiting Approval (AWAP) status. 

If the Accounting Specialist or Card Administrator selected an endpoint that is 

both a TGA, and a CDC Endpoint and this endpoint has a deposit that is currently in 

progress, the deposit processing activities are disabled to read-only. 

Only the Card Processing activity is active. 

The Card Administrator continues card processing activities when a deposit is in 

progress.

If the Drop-Down List of Alphanumeric values data type is selected a Permitted 

Values section appears. 

Click List Values. A Step 2 of 3 (Continued): Define Permitted Values page appears.

Enter details for both the Value and Description.

Click Done to return to the Step 2 of 3: Modify the User Defined Field page.

5. The Step 1 of 3: Select User Defined Field to Maintain page appears again. Select Next.

6. The Step 3 of 3: Review page appears. Verify the UDF information is correct. Select the plus 

sign next to the UDF to expand it.

7. The Step 3 of 3: Review page appears. Verify the UDF information is correct and click 

Submit as shown in Figure 10.

Application Tips

Application Tips
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Figure 10. Review User Defined Fields page

8. A confirmation page appears presenting the UDF data that is saved to the database. 

Click Cancel to return to the OTCnet Home Page. No data is saved. 

Click Edit to make additional changes.

Click Next to advance to the next page.

Click Previous to return to the previous page.

Click Return Home to return to the OTCnet Home Page

Additional Buttons
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Modify a User Defined Field

Accounting Specialists and Card Administrators are authorized to modify UDFs, as needed,

to accommodate your organization’s changing needs. 

For deposit processing you cannot modify a UDF that is associated with a deposit that is still in 

Draft or awaiting approval (AWAP) status. Draft or AWAP deposits must be submitted to the 

Financial Institution before you modify any UDFs associated with them. Draft or AWAP status 

does not impact card processing.

When modifying a UDF, you can modify the following UDF fields:

• Activity

• Label

• Description

• Date Type

• Maximum Input Length

• Minimum Input length

• Display Order Number

• Activity User Entry
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Modify a User Defined Field

To modify an existing UDF, complete the following steps:

1. From the Administration tab, click Manage Organizations>User Defined Fields>Modify. 

The Select OTC Endpoint screen appears. 

2. Select the highest-level organization for which you want to modify a UDF. The Step 1 of 3: 

Select User Defined Field to Maintain page appears.

3. Click the UDF Label hyperlink. The Step 2 of 3: Modify User Defined Field page appears. 

A message is displayed discouraging users from creating UDFs that request personally 

identifiable information (DII) data.

4. Make the changes to the UDF and click Done. The Step 1 of 3: Select User Defined Field to 

Maintain page appears as shown in Error! Reference source not found..

Figure 11. Select User Defined Field to Maintain

5. Click Next. The Step 3 of 3: Review page appears.

6. Verify the UDF information is correct and click Submit. A confirmation page appears 

presenting the UDF data that has been saved to the database.

Application Tip
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Click Cancel to return to the OTCnet Home Page. No data is saved.

Click Create UDF to create a new UDF.

Click Next to advance to the next page.

Click Previous to return to the previous page.

Click Edit to make additional changes to a UDF. 

Click Submit to complete the process and display the Confirmation page.

Click Return Home to return to the OTCnet Home Page.

Additional Buttons
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Delete a User Defined Field

Accounting Specialists and Card Administrators are authorized to delete a user defined field 

(UDF). If a UDF isn’t needed, delete it to save labor for your Deposit Preparers and Card 

Administrators.

For deposit processing, you cannot modify a UDF that is associated with a deposit that is still in 

Draft or awaiting approval (AWAP) status. Draft or AWAP deposits must be submitted to the 

Financial Institution before you modify any UDFs associated with them. Draft or AWAP status 

does not impact card processing.
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Delete a User Defined Field

To delete a UDF, complete the following steps:

1. From the Administration tab, click Manage Organizations>User Defined Fields>Modify. 

The Select OTC Endpoint screen appears.

2. Select the highest-level organization for which you want to delete the UDF. The Step 1 of 3: 

Select User Defined Field to Maintain page appears. 

3. Click the Delete checkbox next to the appropriate field and click Next. The Step 3 of 3: 

Review page appears. Select the plus sign next to the UDF to expand it as shown in Figure 

12.

Figure 12. Select 1 of 3: Select User Defined Field to Maintain

A UDF, during deposit processing, cannot be deleted if it is associated with a deposit 

that is in Draft or awaiting approval (AWAP) status. Only the Card Processing activity 

is active.

4. Verify the correct information is marked for deletion and click Submit. A Confirmation page 

appears showing the UDF data is saved to the database. 

Application Tip
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Click Cancel to return to the OTCnet Home Page. No data is saved.

Click Create UDF to create a new UDF.

Click Next to advance to the next page.

Click Previous to return to the previous page.

Click Edit to make additional changes to a UDF. 

Click Submit to complete the process and display the Confirmation page.

Click Return Home to return to the OTCnet Home Page.

Additional Buttons
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View a User Defined Field

As an Accounting Specialist, Local Accounting Specialist, Viewer and Card 

Administrator, you are authorized to view the UDFs that exist for your organization.

To view a UDF, when the View User Defined Field page appears, you can choose a UDF and 

view the following characteristics: 

• Activity Type

• Label

• Description

• Data Type

• Display Order Number

• Activity User Entry

• Minimum Input Length

• Maximum Input Length
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View a User Defined Field

To view a UDF, complete the following steps:

1. From the Administration tab, click Manage Organizations>User Defined Fields >View.

The Select OTC Endpoint screen appears.

2. Select the highest-level organization for which you would like to view UDF. A View User 

Defined Field page appears.

3. Click on any of the UDFs to view its characteristics (e.g., activity type, label, description, 

etc.). The characteristics appear as shown in Figure 13.

Figure 13. View User Defined Field
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Summary

This chapter provided information on: 

• How to create, edit and delete custom labels

• How to set your options for processing deposits

• How to create, edit and delete UDFs specific to your agency
Chapter 6. Viewing Financial 

Institutions

OTCnet Participant User Guide
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Chapter 6. Viewing Financial Institutions

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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 View a Financial Institution............................................................................. 2

View a Financial Institution.................................................................................................3

Summary........................................................................................................................ 5

List of Figures

Figure 1. View FRB Detail.............................................................................................................3

Figure 2. View Financial Institution Detail .....................................................................................4

Glossary

Click this link to access the full OTCnet Glossary.
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Overview, Topics, and Audience

Overview

Welcome to Viewing Financial Institutions. In this chapter, you will learn:

• How to view a Financial Instruction 

Topics

The topic in this chapter is: Viewing Financial Institutions

Audience

The intended audience for the Viewing Financial Institutions Participant User Guide includes:

• Financial Institution (FI) Confirmer

• Federal Reserve Bank (FRB) Confirmer

• FI Viewer

• FRB Viewer
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Topic 1 View a Financial Institution

Financial Institution (FI) Confirmers, Federal Reserve Bank (FRB) Confirmers, FI Viewers

and FRB Viewers are authorized to locate and view the financial institution details. You can 

only view a financial institution with an Active status.

Viewing a Financial Institution allows you to see related details, including the following:

• Institute Information

• Routing Transit Numbers (RTN) and Status

• CA$HLINK II Account Number (CAN)/Account Key Relationships 
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View a Financial Institution

To view a Financial Institution (FI), complete the following steps:

1. From Administration, select Manage FI>Financial Institution>View. 

2. The View the Financial Institution page appears. View details for Financial Institutions as 

shown in Figure 1 and Figure 2.

Figure 1. View FRB Detail
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Figure 2. View Financial Institution Detail

FI Confirmers, Federal Reserve Bank (FRB) Confirmers, FI Viewers, and FRB Viewers are 

authorized to view Institution Information, Routing Transit Numbers (RTN) and Status and 

CAN/Acct Key Relationships.

Click Return Home to return to the OTCnet Home Page.

Application Tip

Additional Button
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Summary

In this chapter, you learned how to view a Financial Institution.
Chapter 7. OTCnet Local Bridge 

(OLB) Setup Guide

OTCnet Participant User Guide 
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Chapter 07. OTCnet Local Bridge (OLB) Setup Guide

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Table of Contents

Overview, Topics, and Audience ................................................................................. 2

Overview ................................................................................................................................... 2

Topics........................................................................................................................................ 2

Audience ................................................................................................................................... 2

Topic 1 Download and Install OTCnet Local Bridge (OLB) Application................... 4

Download OTCnet Local Bridge (OLB) Application................................................................... 4

Download OTCnet Local Bridge (OLB) Application ........................................................... 5

Install the OTCnet Local Bridge (OLB) Application ................................................................... 6

Install the OTCnet Local Bridge (OLB) Application ............................................................ 7

Upgrade OTCnet Local Bridge (OLB) Application...................................................................10

Upgrade OTCnet Local Bridge (OLB) Application............................................................11

Topic 2 Create the OTCnet Local Bridge (OLB) Profile............................................ 14

Create the OTCnet Local Bridge (OLB) Profile ................................................................15

Topic 3 Import OTCnet Local Bridge (OLB) Credentials.......................................... 18

Import OTCnet Local Bridge (OLB) Credentials...............................................................19

Summary...................................................................................................................... 20

List of Figures

Figure 1. Download Release, OLB ............................................................................................... 5

Figure 2. OTCnet Local Bridge ..................................................................................................... 7

Figure 3. Java message................................................................................................................ 8

Figure 4. Start and Stop OTCnet Local Bridge icons.................................................................... 9

Figure 5. Welcome to the OTCnet OLB Setup Dialog Box .........................................................11

Figure 6. Java message..............................................................................................................13

Figure 7. Start and Stop OTCnet Local Bridge icons..................................................................13

Figure 8. Create Local Bridge and User Profile Radio Buttons and Password...........................15

Figure 9. Create Local Bridge and User Profile Save ................................................................. 16

Figure 10. Start OTCnet Local Bridge Startup ............................................................................19

Glossary

Select this link to access the full OTCnet Glossary.
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Overview, Topics, and Audience

Overview

Welcome to the OTCnet Local Bridge (OLB) Setup Guide In this chapter, you will learn:

• How to download and install the OTCnet Local Bridge (OLB) application

• How to create your OLB profile

• How to import your OLB credentials

Topics

The topics in this chapter include the following: 

1. Download and Install the OLB Application

2. Create the OLB Profile

3. Import the OLB Credentials

Audience

The intended audience for the OTCnet Local Bridge (OLB) Setup Participant User Guide 

includes:

Download OTCnet Local Bridge (OLB) Application

• Check Capture Administrator 

• Card Administrator

Create the OTCnet OLB Profile 

• Check Capture Administrator 

• Card Administrator

• Check Capture Supervisor

• Check Capture Lead Operator

• Check Capture Operator

• Card Operator

Create OTCnet OLB Credentials

• Check Capture Administrator 

• Card Administrator

• Check Capture Supervisor

• Check Capture Lead Operator
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• Check Capture Operator

• Card Operator
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Topic 1 Download and Install OTCnet Local Bridge (OLB) 

Application 

Download OTCnet Local Bridge (OLB) Application 

The Check Capture Administrator (CCA) and Card Administrator (CA) are authorized to 

download the OTCnet Local Bridge (OLB). The OLB is a stand-alone application that must be 

installed on all user workstations performing card processing, check capture, check processing 

and terminal configuration operations. 

Windows Administrator privileges are required to install the OLB application on a workstation. 

Users may contact the CCA or the Agency’s IT team to complete this step. The OLB must be 

installed before proceeding to the steps below. The download release process was streamlined 

for ease and efficiency—as a result, we recommend you download the newest version of 

the OLB. 

OTCnet Firmware:

• For check processing workstations, the OLB application is installed before or after the 

OTCnet Firmware is installed. 

 Both the OLB application and Firmware must be installed on the workstation.

 The OLB application is required if you are using the Deployable Disbursing System 

(DDS) Interface (DoD only).

• For card processing workstations, Firmware is not required.

• Depending on your user role, you may not have access to both Manage Check Processing

and Manage Card Processing functions. 

OTCnet supports Microsoft Edge and Google Chrome browsers. 

When using Microsoft Edge and Google Chrome: 

• Ensure the latest version of the OLB is installed.

After the CCA or CA downloads the OLB application, users (CCA, Check Capture Supervisor 

[CCS], Check Capture Lead Operator [CCLO], Check Capture Operator [CCO], CA and

Card Operator [CO]) complete the following steps in setting up the OLB application:

• Install the OLB application 

• Create the OLB profile

• Start the OLB application 

• The OLB application is started on the workstation
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Download OTCnet Local Bridge (OLB) Application

To download the OTCnet Local Bridge (OLB) application, complete the following steps:

1. From Administration, select Manage Centralized Deployment>Download Release. 

2. The Download Release page appears. From the Application drop-down menu, select 

OTCnet Local Bridge. Select Next as shown in Figure 1. 

Figure 1. Download Release, OLB

• By default, the Application drop-down menu is set to Firmware, select OTCnet 

Local Bridge. 

• The OLB application can be installed before or after Firmware is installed. 

• However, both the OLB application and Firmware must be installed for workstation 

configuration.

3. The Select OTCnet Local Bridge for Download page appears. Select the OTCnet Local 

Bridge hyperlink, for the newest version of the OLB, to download the OLB Zip file. 

4. The Review OTCnet Local Bridge Download page appears. Select Download. The zip file 

downloads to your workstation.

• Before you install the new OLB version, you must uninstall any older OLB version(s).

• Select Previous to return to the previous page.

• Select Return Home to return to the OTCnet Home page.

Application Tips

Application Tip
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Install the OTCnet Local Bridge (OLB) Application

After the CA or CCA downloads the OLB application, the next step is for the CA, CCA, CCS, 

CCLO, CCO, CA and CO to install the OLB application. To install the OLB application, you must 

have Windows Administrator privileges on each workstation.

Multiple versions of the OLB are available for download. Depending on your agency, you may 

choose to install the newest version, or an older version—the newest version is recommended.

 

Version information includes the following: 

• OLB Installer

For OLB version 2.5.0.0 and newer, the bundled Java Runtime Environment (JRE) was 

removed from the OLB installer. The OLB installer now verifies whether Java is installed on 

the workstation, and if the Java version is one that OTCnet supports. If Java is not installed 

on the workstation, Windows Administrator privileges are required to install Java. 

For additional information, and to verify that you meet system and configuration 

requirements, review the system requirements document:

https://fiscal.treasury.gov/files/otcnet/otcnet-sys-req.pdf 

Before you install the OLB application, and prior to each upgrade, the currently installed OLB 

application version must be uninstalled. 

To uninstall a previous version of the OLB For Windows 10:

 If running, stop the OLB application 

 Access your Control Panel under Start>Windows Settings>Control Panel

 Double-click Add or Remove Programs

 Select OTCnet OLB In the Currently installed programs box

 Select Remove

 Select Yes and wait while the OLB application uninstalls
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Install the OTCnet Local Bridge (OLB) Application

To install the OLB application, complete the following steps: 

1. Locate the folder on the workstation where the OLB zip file resides, e.g., your Downloads 

folder. Double click the zip file. Double-click the EXE file as shown in Figure 2 to start the 

installation. 

The EXE must be launched and executed by a Windows Administrator.

Figure 2. OTCnet Local Bridge

2. The Welcome to the OTCnet OLB Setup program dialog box appears. Select Next. 

• Select Cancel to cancel and exit the setup.

3. The Destination Location dialog box appears. Select Next. 

• It is recommended that you install the OLB application into the default destination 

folder (i.e., C:\Program Files\OTCnet_ olb). 

• Select Cancel to cancel and exit the setup.

• Select Back to return to the previous dialog box.

4. The Start Installation dialog box appears. Select Next. 

5. The Server Port Settings dialog box appears. Select Next. Wait a moment while the files 

install.

Application Tip

Application Tip

Application Tip
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• It is recommended that you install the OLB application with the default list of fixed 

ports. 

• If your agency has different server port settings or needs, contact Customer Support.

6. Once the OTCnet Local Bridge has been successfully installed message appears, select

Finish. 

• The OLB Installer verifies that Java is installed on the workstation.

• If Java is not installed, you will receive a “Java X must be installed for the OLB to 

function. The JAVA_HOME environment variable must also be set pointing to the 

main Java installation folder” message as shown in Figure 3. A Windows 

Administrator must install Java.

Figure 3. Java message

7. The OTCnet OLB start and stop icons appear on the workstation desktop as shown in 

Figure 4. 

Application Tips

Application Tips
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Figure 4. Start and Stop OTCnet Local Bridge icons
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Upgrade OTCnet Local Bridge (OLB) Application

The CCA and CA are authorized to upgrade the OLB.

As newer versions of the OTCnet OLB application become available, your Agency may choose 

to upgrade its workstations. Upgrade refers to installing an updated version of OTCnet OLB on 

a workstation that has a previous version of the OTCnet OLB installed.

Prior to initiating an OTCnet OLB application upgrade, consider the following information: 

• Before uninstalling the OLB application, you must first stop the OLB application. 

• If the OLB application is started on the workstation, ensure that it is stopped before 

uninstalling the application—or you cannot install the new OLB version.

• You must have Windows Administrator privileges to upgrade each computer.

• When upgrading to a newer OLB version, uninstall the previous OLB version and perform a 

new installation.

• If you previously created and imported your OLB credentials, you do not need to recreate 

and reimport your OLB credentials after upgrading to a newer OLB version. 

• The OLB application is required for workstation detection and performing check capture and 

check processing operations.
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Upgrade OTCnet Local Bridge (OLB) Application

To upgrade the OTCnet Local Bridge (OLB) Application, complete the following steps:

1. Stop the OTCnet OLB application. From the desktop, double-click Stop OTCnet Local 

Bridge. 

2. Locate the folder where the OTCnet OLB application is installed and uninstall it. 

3. After downloading the latest version of the OTCnet OLB application, locate the folder on the 

workstation where the OLB zip file resides e.g., your Downloads folder. Double click the zip 

file. Double click the .EXE file to start the installation. 

4. The Welcome to the OTCnet OLB Setup program dialog box appears as shown in Figure 5. 

Select Next. 

Figure 5. Welcome to the OTCnet OLB Setup Dialog Box

• Select Cancel to cancel and exit the setup.

5. The Destination Location dialog box appears. Select Next. 

As a best practice, it is recommended that the OLB application is installed into the 

default destination folder (i.e., C:\Program Files\OTCnet_olb). 

Application Tip

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• Select Cancel to exit the setup. 

• Select Back to return to the previous dialog box.

6. The Start Installation dialog box appears. Select Next. 

7. The Server Port Settings dialog box appears. Select Next. Wait a moment while the files 

install.

• It is recommended that you install the OLB application with the default list of fixed 

ports. 

• If your agency has different server port settings or needs, contact Customer Support. 

8. Once the OTCnet OLB has been successfully installed message appears, select Finish. 

• The OLB Installer verifies that Java is installed on the workstation.

• If Java is not installed, you will receive a “Java X must be installed for the OLB to 

function. The JAVA_HOME environment variable must also be set pointing to the 

main Java installation folder” message as shown in Figure 6. A Windows 

Administrator must install Java.

• To upgrade your OLB version, you do not need to recreate or import your OLB 

credentials.

Additional Buttons

Application Tip

Application Tip
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Figure 6. Java message

9. The OTCnet OLB start and stop icons appear on the desktop of the workstation as shown in 

Figure 7.

Figure 7. Start and Stop OTCnet Local Bridge icons
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Topic 2 Create the OTCnet Local Bridge (OLB) Profile 

After the CCA or CA downloads the OTCnet Local Bridge (OLB) application, the next step is to 

create the OLB profile.

If you are assigned the role of CCA, CCS, CCLO, CCO, CA or CO, you are authorized to create 

the OLB profile. The OLB profile is unique to each user role. Therefore, each of these user roles 

must create an OLB profile.

Before creating an OLB profile, consider the following information:

• Creating an OLB profile applies to all card processing and check processing users, including 

CCA, CCS, CCLO, CCO, CA and CO. 

• The OLB application is required for the following:

• Check capture workstation detection

• The Deployable Disbursing System (DDS) Interface (DoD and Check Processing 

only) 

• Performing check processing and check capture operations and performing card 

processing operations and card workstation detection. 

When creating a Local Bridge Password, keep the following Password Criteria in mind, the 

password must contain: 

• At least 12 characters 

• No more than two repeating characters

The password must not be:

• A word in a language, slang, dialect, or jargon 

• Related to personal identity, history, environment, or other personal associations

• Shared or displayed in plain view

The password criteria are displayed on the page when you enter and confirm your Local Bridge 

password.
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Create the OTCnet Local Bridge (OLB) Profile

To create an OLB profile, complete the following steps:

1. From Administration, select Manage Users>Create Local Bridge and User Profile. 

2. Select the relevant radio button for your version of the OLB or for OTCnet Offline.

Before you create your new profile, and if you downloaded and installed the newest 

version of the OLB, you must import the new OLB credentials file, required. 

3. Enter your Local Bridge Password and confirm your Local Bridge Password as shown in 

Figure 8. Select Submit. 

Figure 8. Create Local Bridge and User Profile Radio Buttons and Password

Select Submit and the system generates the credential file based on the application 

version selected. 

Application Tips

Application Tip
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• Select Clear to reset the password fields.

• Select Cancel to return to the OTCnet Home Page.

4. A Do you want to open or save [file name].ini? dialog box appears. Select the Save dropdown arrow and select Save as. 

• When saving the OLB credential file, do not rename the file as the file name must 

remain the same as it was generated. 

• If the file name is changed, the OLB application will not run.

• Select Open and the file opens in the Microsoft Notepad application. 

• Select Cancel and the Do you want to open or save dialog box closes, you remain 

on the Create Local Bridge and User Profile page.

5. The Save dialog box appears. Select Save as shown in Figure 9 or Cancel. 

Figure 9. Create Local Bridge and User Profile Save

Additional Buttons

Application Tips

Additional Buttons
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• Choose the location where you want to save the OLB credential file. Save the OLB 

credential file to any folder where you can save a file (e.g., My Documents folder, 

Desktop folder). 

• The default location on the Save dialog box is the user’s My Documents folder.

• For a forgotten OLB password, or if you attempt to enter an incorrect password three 

times (or more), you must recreate an OLB credential file through the Create Local 

Bridge and User Profile page and save it again. 

• You must also import your OLB credentials again, which is the next step in the OLB 

startup process. 

Select Cancel to return to the Create Local Bridge and User Profile page without saving 

the file.

Application Tips

Additional Button
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Topic 3 Import OTCnet Local Bridge (OLB) Credentials

The OTCnet Local Bridge (OLB) application is required for OTCnet Online users performing

workstation configuration, check processing, card processing and check capture operations. As 

a CCA, CCS, CCLO, CCO, CA or CO you are required to import your OLB credentials to the 

workstation. 

Additional version information includes the following: 

• If upgrading your OLB version, in general, you do not need to recreate or re-import your 

OLB credentials. 

• If upgrading your OLB version from a version older than 2.2.0.0, you must recreate and reimport your OLB credentials.

The only time you need to recreate an OLB password is if you forget your OLB password. After 

recreating your OLB password, OTCnet users must reimport OLB credentials.

Importing OLB credentials is unique to each user. Therefore, if there are multiple users on a 

workstation, each user must import their OLB credentials.

Users are only required to import their OLB credentials once. After importing OLB credentials, 

users can successfully start the OLB application.

Before importing your OLB credentials, ensure the following steps have been completed in this 

order: 

1. The CCA, or CA, downloaded the OLB application. 

2. The OLB application is installed on the workstation. 

Each user has created an OLB profile, ensuring that the OLB credential file was not renamed 

(the file name remained the same as it was generated).
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Import OTCnet Local Bridge (OLB) Credentials

To import OTCnet Local Bridge (OLB) credentials, complete the following steps:

1. Double-click the Start OTCnet Local Bridge icon located on the workstation desktop.

Or

Select Start>Programs>Start OTCnet Local Bridge. 

If the icon does not reside in either location, contact your CCA or CA. They can help

with: 

• Completing the steps required to install the OLB application on the workstation

• Creating your OLB profile

• Importing your OLB credentials

2. The OTCnet Local Bridge Startup window appears. Select the File menu. 

3. Select Import User Profile as shown in Figure 10. 

Figure 10. Start OTCnet Local Bridge Startup

4. The Select User Profile File window appears. Navigate to the location on the workstation 

where the OLB credential file was saved. Select the file and select Import. 

The default location on the Select User Profile File window is the user’s My Documents

folder. 

5. A Successfully imported user profile message appears. Select OK. Once you have 

successfully imported your OLB credentials, proceed with starting the OLB application on 

the workstation.

Application Tips

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Summary 

In this chapter, you learned: 

• How to download and install the OTCnet Local Bridge (OLB) Application

• How to create the OTCnet Local Bridge (OLB) Profile

• How to import the OTCnet Local Bridge (OLB) Credentials
Chapter 8. Configuring Card Terminal 

Processing Settings 

OTCnet Participant User Guide 
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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 Purpose of Configuring Card Processing Settings ...................................... 2

Topic 2 Set Up or Modify a Card Terminal Configuration.......................................... 3

Register a Card Terminal ..........................................................................................................3

Register a Card Terminal ...................................................................................................4

Unregister a Card Terminal .......................................................................................................9

Unregister a Card Terminal..............................................................................................10

View Card Terminal Configuration...........................................................................................13

View Card Terminal Configuration ...................................................................................14

Topic 3 Search an Audit Log...................................................................................... 15

Search an Audit Log Online .............................................................................................16

Topic 4 Select 80mm Card Receipt Printer ............................................................... 19

Select 80mm Card Receipt Printer...................................................................................20

Summary...................................................................................................................... 22

List of Figures

Figure 1: Step 1 of 3 Select OTC Endpoint and Card Terminal Type Page .................................4

Figure 2: Terminal Registration, Enter Card Terminal IP Address................................................5

Figure 3: Step 2 of 3: Card Terminal Registration and Entering the Pairing Pin in the 

Card Terminal................................................................................................................6

Figure 4. Step 2 of 3: Terminal Registration, Comparing Merchant IDs message........................6

Figure 5. Step 3 of 3: Review the Card Terminal Configuration ...................................................7

Figure 6: Card Terminal Registration, Enter IP Address.............................................................10

Figure 7: Step 2 of 3: Terminal Registration ...............................................................................11

Figure 8: Step 3 of 3: Review the Terminal Configuration ..........................................................12

Figure 9: Card Terminal Configuration View...............................................................................14

Figure 10. Audit Log Output........................................................................................................17

Figure 11: Sample View Audit Log Details Page ........................................................................18

Figure 12. Start OTCnet Local Bridge Startup ............................................................................20

Figure 13: Confirm the 80mm Printer..........................................................................................20
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List of Tables

Table 1: Audit Log User Permissions..........................................................................................15

Table 3. Event Types ..................................................................................................................17

Glossary

Select this link to access the full OTCnet Glossary.
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Overview, Topics, and Audience

Overview

Welcome to Configuring Card Processing Settings. In this chapter, you will learn:

• The purpose of configuring card processing settings

• How to set up or modify a card terminal configuration

• How to view a card terminal configuration

• How to search an audit log online 

• How to select an 80mm Card Receipt Printer

Topics

This chapter is organized by the following topics:

1. Purpose of Configuring Card Processing Settings

2. Set Up or Modify a Card Terminal Configuration

3. Search an Audit Log

4. Select the 80mm Card Receipt Printer

Audience

The intended audience for the Configuring Card Processing Settings Participant User Guide

includes:

View / Modify Configuration Functions

• Card Administrator

• Check Capture Administrator

• Check Capture Supervisor

View Configuration Only

• Card Operator 

• Check Capture Lead Operator

• Check Capture Operator
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Topic 1 Purpose of Configuring Card Processing Settings

As a Card Administrator (CA), you are authorized to configure the card processing settings for 

your Agency’s card terminal. Additionally, as a CA, are authorized to manually download or 

upgrade application software (e.g., the OTCnet Local Bridge Application [OLB]) which is used to 

communicate between OTCnet and a card terminal. You must register your card terminal.

For check processing, a Check Capture Administrator (CCA) can also download or upgrade 

the OLB.

To meet your agency’s card transaction needs, each card terminal must have configuration 

settings individually applied. The card terminal must be paired with OTCnet before the card 

terminal can be used for processing payments in OTCnet Online. The following is a list of data 

elements needed to pair the card terminal to OTCnet:

• Card Terminal Internet Protocol (IP) address—Internet Protocol Address is a unique 

number or address that computing devices, (e.g., computers, laptops, tablets, etc.) 

connected to a computer network, use to identify themselves and communicate with other 

devices in an IP-based network (e.g., the Internet).

• OTC Endpoint Credit-Debit-Card (CDC)—The endpoint (location) setup in OTCnet for 

CDC processing

• OTCnet Generated Eight-Character Pairing Pin—A pairing pin is a unique eight-character 

OTCnet-generated number used to pair OTCnet and the card terminal. During card terminal 

setup, the card terminal prompts the user for the pairing pin. 
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Topic 2 Set Up or Modify a Card Terminal Configuration

As a Card Administrator (CA) you are authorized to register/configure a card terminal. To 

register a card terminal, you must select your OTC Endpoint and enter your Card Terminal 

Internet Protocol (IP) Address. You can also unregister a card terminal. For this you must begin 

the steps to re-register a card terminal. And you are authorized to view a card terminal. To

configure a card terminal, start the OLB. If the OLB is not started, you cannot pair the card 

terminal with OTCnet. 

Once the OLB is started, ensure the following:

• The card terminal must be ethernet connected to the Internet/network and ready for pairing 

with the OTCnet server

• The CA or must use either a Static (Fixed Internet Protocol Address [IP]) or Dynamic Host 

Configuration Protocol (DHCP) when configuring the card terminal. A static IP Address is 

recommended as it will not change. 

Register a Card Terminal

To register a card terminal, modify your Card Terminal Configuration, by selecting your OTC 

Endpoint and entering your Card Terminal IP Address. The system searches for and displays a 

pairing pin, which you will enter into the card terminal. The system compares Merchant IDs and 

communicates when the connection is successful. 
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Register a Card Terminal

To register/configure a card terminal, complete the following steps:

1. From the Administration tab, select Manage Card Processing>Card Terminal 

Configuration>Modify. The Step 1 of 3: Select OTC Endpoint and Card Terminal Type

page appears. 

When configuring a card terminal and have not started the OLB application, you receive 

the following message: “Card terminal detection failed. Ensure that the OLB application 

is running.” 

2. Select the OTC Endpoint. Select Add. The Endpoint appears under Configured OTC 

Endpoint. 

3. Select the Card Terminal Type from the dropdown at the bottom of the page. Then select 

Next as shown in Figure 1. 

Figure 1: Step 1 of 3 Select OTC Endpoint and Card Terminal Type Page 

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• You need to upgrade the OLB to a new version to avoid receiving an error when 

registering your device to OTCnet and using your M440 card terminal. 

• If you are an existing MX925 user, you will also need to upgrade to the latest OLB to 

keep using the existing card terminals. 

4. The Step 2 of 3: Terminal Registration page appears, as shown in Figure 2. Enter the Card 

Terminal Internet Protocol (IP) Address and select Register. 

Figure 2: Terminal Registration, Enter Card Terminal IP Address

Internet Protocol (IP) Address is a unique number or address that computing devices 

(e.g., laptops, tablets, mobile phones, etc.) connected to a computer network, use to 

identify themselves and communicate with other devices in an IP-based network (e.g., 

the Internet). Please contact your deployment specialist to help you retrieve your IP 

address at: fiscalservice.otcdeployment@citi.com. 

5. The system searches for the pairing pin. A pairing pin displays.

6. Enter the Pairing Pin on the card terminal, as shown in Figure 3. Press the green button. 

The green button indicates “OK” on the card terminal. The system compares Merchant IDs. 

Application Tips

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Figure 3: Step 2 of 3: Card Terminal Registration and Entering the Pairing Pin in the Card Terminal

 

• A pairing pin is a unique eight-character OTCnet-generated number used to pair 

OTCnet and the card terminal. 

• It may take 15-20 seconds to receive a pairing pin. 

• The pairing pin number is entered on the card terminal. 

7. The system compares Merchant IDs as shown in Figure 4. 

Figure 4. Step 2 of 3: Terminal Registration, Comparing Merchant IDs message

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• A Merchant ID is a unique designator assigned by Worldpay to reflect the 

processing location. 

• Each agency has several Merchant IDs under a single Chain Code, to 

distinguish which agency location processed card transactions. 

• The Merchant ID is entered at the lower-level endpoint in OTCnet.

8. The “Registration Successful!” message appears. Select Next. 

9. The “Connection successful!” message appears. Select Next. 

10. The Step 3 of 3: Review the Terminal Configuration page appears. Select Submit as shown 

in Figure 5. 

Figure 5. Step 3 of 3: Review the Card Terminal Configuration

• Select the Edit hyperlink to modify the information entered. 

• Select the Unregister hyperlink to unregister the terminal.

11. The Confirmation page appears. View the card terminal configurations, they are 

automatically populated.

Application Tips

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Select Return Home to return to the OTCnet Home Page. 

• When you try to refund a transaction on the Card Transaction History Details page 

with a different card terminal than the configured card terminal, the following error 

displays at the top of the screen: “Registration was not found/valid, or the terminal is 

offline/busy.”

• When you try to perform a card transaction on the Process Payment page with a 

different card terminal than the configured card terminal, the following error displays 

at the top of the screen: “Registration was not found/valid, or the terminal is 

offline/busy.”

• If you have a terminal model saved in Card Terminal Configuration but have a 

different physical card terminal connected when going through Step 2 of 3 Terminal 

Registration, the registration will fail with the following error displayed at the top of 

the screen: “Card terminal Merchant ID does not match the Merchant ID of the 

configured endpoint or terminal type does not match the selected type. Please select 

Previous to restart Terminal Configuration.”

Additional Button

Application Tips
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Unregister a Card Terminal

As a CA you are authorized to unregister a card terminal after it has been paired with OTCnet, 

as needed. At times, you may need to unregister a terminal (i.e., you may want to add a 

different card terminal to an OTCnet terminal, or you may mistakenly register a terminal and 

wish to unregister it). First, you must begin the steps to re-register a card terminal before you 

can unregister it. 

To unregister a card terminal, after it’s been paired with OTCnet, there are two options:

Option 1: Unregister from the Registration Successful! page. 

Option 2: Unregister from the Review (Step 3 of 3: Review the Terminal 

Configuration) page. 

For Option 1, you will modify your Card Terminal Configuration by selecting an OTC Endpoint

and entering the card terminal IP Address for the card terminal you wish to register. You will

enter the pairing pin in the card terminal. Once the “Registration Successful!” message appears, 

you can unregister the card terminal. 

For Option 2, you will modify your Card Terminal Configuration by selecting an OTC Endpoint

and entering the card terminal IP Address for the card terminal you wish to register. You will 

enter the pairing pin in the card terminal. Once the “Registration Successful!” message appears, 

and the Step 3 of 3: Review the Terminal Configuration page appears, you can unregister the 

card terminal. 
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Unregister a Card Terminal

To unregister a card terminal after it’s been paired with OTCnet, there are two options:

• Option 1: Unregister from the Registration Successful! page. 

• Option 2: Unregister from the Review (Step 3 of 3: Review the Terminal 

Configuration) page. 

For Option 1, complete the following steps: 

1. From the Administration tab, select Manage Card Processing>Card Terminal 

Configuration>Modify. The Step 1 of 3: Select OTC Endpoint and Card Terminal Type

page appears.

2. Select an OTC Endpoint. Select Add. 

3. Select the Card Terminal Type and then select Next. The Step 2 of 3: Terminal 

Registration page appears. 

4. Enter the card terminal IP Address in to the Enter Card Terminal IP Address text box for 

the card terminal you wish to register, as shown in Figure 6. Select Register. 

Figure 6: Card Terminal Registration, Enter IP Address

5. OTCnet searches for the pairing pin. Once the pairing pin appears in OTCnet, enter it into 

the card terminal and press the green button. The green button indicates “OK” on the card 

terminal. 

It may take 15-20 seconds to receive a pairing pin.

6. The “Registration Successful!” message appears. Select Unregister, as shown in Figure 7. 

Then select Next. 

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Figure 7: Step 2 of 3: Terminal Registration

7. The “Terminal unregistered” message appears.

• Select Test Connection to test the pairing connection between the card terminal 

and OTCnet.

• Select Unregister to unregister the card terminal.

• Select Cancel to terminal registration. A "Registration cancelled" appears and 

the terminal registration stops. 

• Select Previous to return to the previous page. 

• Select Return Home to return to the OTCnet Home Page. 

For Option 2, complete the following steps: 

1. From the Administration tab, select Manage Card Processing>Terminal 

Configuration>Modify. The Step 1 of 3: Select OTC Endpoint and Card Terminal Type

page appears.

2. Select an OTC Endpoint. Select Add. 

3. Select Card Terminal Type. 

4. Select Next. The Step 2 of 3: Terminal Registration page appears. 

5. Enter the Card Terminal IP Address for the card terminal you wish to register. Select

Register. OTCnet searches for the pairing pin. 

6. Enter the pairing pin number, that appears in OTCnet, into the card terminal. Press the 

green button. The green button indicates “OK” on the card terminal.

It may take 15-20 seconds to receive a pairing pin.

7. The “Registration Successful!” message appears. Select Next.

Additional Buttons

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8. The Step 3 of 3: Review the Terminal Configuration page appears, as shown in Figure 

8Error! Reference source not found.. Select Unregister. 

Figure 8: Step 3 of 3: Review the Terminal Configuration

9. The “Registration Successful!” page appears. Select Unregister. 

10. Select Next. The “Terminal unregistered” message appears.

• Select Edit to navigate to the Step 1 of 3: Select OTC Endpoint page and Card 

Terminal Type to remove an OTC endpoint or add another available OTC 

endpoint.

• Select Unregister to unregister the card terminal.

• Select Cancel to stop terminal registration. A "Registration cancelled" message

appears and the terminal registration ends. 

• Select Previous to return to the previous page. 

• Select Return Home to return to the OTCnet Home Page. 

Additional Buttons
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View Card Terminal Configuration

As a CA and CO you are authorized to view a card terminal configuration.

From the View Card Terminal Configuration page, the following actions occur:

• OTCnet verifies your OLB connection and the card terminal configuration. 

• This typically takes about 10-15 seconds. 

• The card terminal(s) that has been configured appears. 
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View Card Terminal Configuration

To view card terminal configuration, complete the following steps:

1. From the Administration tab, select Manage Card Processing>Terminal 

Configuration>View. 

2. The Card Terminal Configuration View page appears, as shown in Figure 9. 

3. Select Return Home to return to the home page. 

Figure 9: Card Terminal Configuration View
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Topic 3 Search an Audit Log

The audit log records are interactions between the user and OTCnet. They allow users to 

search and view audit log entries for the completed audit trail within OTCnet. The audit log is 

available for download to a Comma Separated Value (CSV) report. It opens in a spreadsheet 

program or can be printed in a formatted audit log report. 

If the audit log records contain Personally Identifiable Information (PII), the data is masked in 

the Transaction Description. 

The CA and Card Operator (CO) are authorized to search audit logs related to card processing 

activities. The CCA, Check Card Operator (CCO), Check Card Lead Operator (CCLO) and 

Check Card Supervisor (CCS) can search audit logs related to check processing activities. 

Depending on your role, you can search for and view only specific audit logs. See Table 1 for 

details. 

Table 1: Audit Log User Permissions

User Role Audit Log Access

Check Capture Administrator (CCA) Partial administration-related activities and all check capture-related 

activities

Check Capture Operator (CCO) Own check capture-related activities

Check Capture Lead Operator (CCLO) Own check capture-related activities

Check Capture Supervisor (CCS) Partial check capture-related activities pertaining to own actions or 

actions taken by their CCO or CCLO

FS Viewer or Security Viewer Administration-related, check capture-related, check processing-related, 

and deposit processing-related activities

Card Administrator (CA) Partial administration-related activities and all card-related activities

Card Operator (CO) Partial access to user’s own card-related activities

You can search audit logs by module, user, OTC Endpoint and other search criteria. When 

running a search without specifying any criteria, by default, the search results include all 

activities in the system that you have access to view. When running additional searches, the 

Search Results table repopulates with the results of the new search.
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Search an Audit Log Online

To search an audit log, complete the following steps:

1. From the Administration tab, click Audit. The Search Audit Logs page appears.

2. Enter your search criteria.

Under Search Criteria, optional

• Select a Module type

• Enter a User

• Select an OTC Endpoint

• Enter the From and To date and time ranges, required

• Select a Keyword, required

• Select a Category Name, required

• Enter the Terminal ID

• Enter the Batch ID

• Select an Event Type

• Select an Operation Mode

• Module drop-down options vary by user role. Module options include 

Administration, Check Capture, Check Processing, Card Processing, and 

Deposit Processing. 

• The From and To Created On Date must be entered in MM/DD/YYYY format and 

cannot exceed 30 days.

• The Keyword and Category Name drop-down options vary by user role. 

Operation Mode options include All, Online, or Offline. 

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Event Types are categories of events that are recorded by the audit log.

Table 2. Event Types

Event Type Description

All Includes all event types in the audit log 

Error Error entries are created when the system is unable to 

complete an action.

Informational Information entries are general records of the activity that has 

happened while using OTCnet.

Warning Warning entries are created to inform the user when events of 

note have taken place. This includes cancelling an action, 

deleting information from the system and inactive users.

3. Click Search. The Search Results table appears as shown in Figure 10. 

Figure 10. Audit Log Output 

• Run a search (select a module type, FROM and TO dates, and a keyword). 

o The search results include all activities in the system that you have access to 

view. 

o Run additional searches, the Search Results table repopulates with the results of 

the new search. 

• Click Download to download the search results. 

• Click Print Audit Log Records to print a formatted audit log record.

• If the audit log records contain Personally Identifiable Information (PII) the data is 

masked.

4. Click the Audit Log ID hyperlink to view additional details for an individual audit log entry. 

The View Audit Log Details page appears as shown in Figure 11. 

Application Tip

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Figure 11: Sample View Audit Log Details Page

• Click Previous to return to the previous page.

• Click Return Home to the OTCnet Home Page.

Additional Buttons
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Topic 4 Select 80mm Card Receipt Printer

As a Card Operator (CO), you have the option to choose Select 80mm Card Receipt Printer. 

OTCnet offers the option to select an 80mm Card Receipt Printer for card processing receipts. 

Receipts are printed on 80mm (3.125 inch) paper. 

Before selecting your 80mm printer, ensure that you verify the following: 

• Your printer must be installed on your workstation or network. If you do not install the 80mm 

printer, card receipts are sent to your default Windows printer. 

• The OLB is not started. If it is started, you receive a message that the OLB is running and 

you cannot access the OLB menu until you stop the OLB. 

• You must have the latest OLB version to select the 80mm printer. 

If your agency uses check processing and/or deposit processing, check or deposit items print to 

the Windows default printer, not the 80mm printer. 

For the 80mm printer driver installation process, review the system requirements 

document (https://www.fiscal.treasury.gov/files/otcnet/OTCnet-SysReq.pdf) for additional 

information.
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Select 80mm Card Receipt Printer

To select the 80mm Card Receipt Printer, complete the following steps:

1. Double-click the Start OTCnet Local Bridge icon located on the terminal’s desktop.

Or

Select Start>Programs>Start OTCnet Local Bridge. 

2. The OTCnet Local Bridge Startup window appears. Select the File menu, and select Select 

80mm Card Receipt Printer, as shown in Figure 12. 

Figure 12. Start OTCnet Local Bridge Startup

3. The Select 80mm Card Receipt Printer window appears. Select a printer and select

Confirm, as shown in Figure 13. 

Figure 13: Confirm the 80mm Printer
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• To cancel your selection (Select 80mm Card Receipt Printer), select Clear

Selection & Close to cancel and close the window. 

• A “The Windows default printer, ‘Microsoft Print to PDF,’ is used as your card 

receipt printer” message appears. 

4. The “You have successfully chosen XXX Printer as your 80mm card receipt printer” 

message appears. Select OK to return to the OLB Login page. 

• In the event that your 80mm printer is no longer available (if your printer drivers 

are removed from the Window’s list of managed printers), the “Your previously 

selected 80mm card receipt printer, ‘XXX Printer’, is no longer available. Card 

Receipt printing reverts back to using the Windows default printer. Please select 

an 80mm printer again to enable 80mm card receipt printing” message appears 

on the OLB login page. 

• Select Ok. 

Application Tips

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Summary 

In this chapter, you learned: 

 The purpose of configuring card processing settings

 How to set up or modify a card terminal configuration

 How to unregister a card terminal

 How to view a card terminal configuration

 How to search an audit log online 

 How to select the 80mm Card Receipt Printer
Chapter 9. Configuring Check 

Processing Settings

OTCnet Participant User Guide 
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Table of Contents

Overview, Topics, and Audience ................................................................................. 3

Overview ...................................................................................................................................3

Topics........................................................................................................................................3

Audience ...................................................................................................................................3

Topic 1 Purpose of Configuring Check Processing Settings Online........................ 4

Topic 2 Set Up or Modify a Terminal Configuration................................................... 5

Configure a Check Capture Terminal Online.............................................................................5

Configure a Check Capture Terminal Online .....................................................................6

View Terminal Configuration ...................................................................................................11

View Terminal Configuration............................................................................................12

Topic 3 Search an Audit Log...................................................................................... 13

Search an Audit Log Online ....................................................................................................13

Search an Audit Log Online .............................................................................................14

Topic 4 Download and Install Firmware.................................................................... 17

Download Firmware ................................................................................................................17

Download Firmware .........................................................................................................18

Install Firmware .......................................................................................................................20

Install Firmware................................................................................................................21

Summary...................................................................................................................... 23

List of Figures

Figure 1. Step 3 of 4: Update the Configured OTC Endpoints....................................................10

Figure 2. View Terminal Configuration Page ..............................................................................12

Figure 3. Audit Log Output..........................................................................................................15

Figure 4: Sample View Audit Log Details Page ..........................................................................16

Figure 5. Review Firmware Download ........................................................................................18

Figure 6. Destination Folder Dialog Box .....................................................................................21

List of Tables

Table 1. Scanner Types................................................................................................................5

Table 2. Audit Log User Permissions..........................................................................................13

Table 3. Event Types ..................................................................................................................15
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Glossary

Click this link to access the full OTCnet Glossary. 
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Chapter 9. Configuring Check Processing Settings

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Overview, Topics, and Audience

Overview

Welcome to Configuring Check Processing Settings. In this chapter, you will learn:

• The purpose of configuring check capture settings

• How to set up or modify a terminal configuration

• How to view a terminal configuration

• How to search an audit log

• How to download and install firmware 

Topics

This chapter is organized by the following topics:

Purpose of Configuring Check Processing Settings

Set Up or Modify a Terminal Configuration

Search an Audit Log

Download and Install Firmware

Audience

The intended audience for the Configuring Check Processing Settings Participant User Guide 

includes:

View/Modify Configuration Functions

• Check Capture Administrator 

• Check Capture Supervisor

View Configuration Only

• Check Capture Lead Operator

• Check Capture Operator
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Topic 1 Purpose of Configuring Check Processing Settings 

Online

Only Check Capture Administrators (CCA) and Check Capture Supervisors (CCS) are 

authorized to configure the check processing settings for your Agency terminals. Depending on 

your user role, you may see all, or only specific check capture activities within your Agency. 

Additionally, as a CCA, you can manually download or upgrade application software for a 

terminal (e.g., the OTCnet Local Bridge [OLB] Application) used to communicate between 

OTCnet and the check capture terminal.

To meet your check capturing for your location, each OTCnet terminal must have configuration 

settings individually applied. You can add or update the following:

• System Configuration: Used to define LVD usage (offline users) and receipt printing

• Application Configuration: Used to define a Terminal ID, processing mode, specify a 

cashflow method, and to specify batch control and batch control prompts

• Devices Configuration: Used to specify the scanner type and communication channel, as 

well as enable franking

• Available OTC Endpoints: Used to add available OTC Endpoints for data entry 

• Configured OTC Endpoints: Used to set a default OTC Endpoint, review alreadyconfigured OTC Endpoints or remove unused OTC Endpoints from the terminal
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Topic 2 Set Up or Modify a Terminal Configuration

The CCA and CCS are authorized to configure a check capture terminal. To configure a check 

capture terminal online, enter your system configuration, add or update your OTC endpoints and 

verify the terminal configuration. The Card Administrator (CA) is authorized to configure a card 

terminal. 

If you are configuring a check capture terminal, you must first start the OTCnet Local Bridge 

(OLB) application. 

The Scanner Types table presents a list of the scanners supported by OTCnet. They can be 

configured to a check capture terminal.

Table 1. Scanner Types

RDM EC7000i This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks in a batch)

RDM EC9100i This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks in a batch)

RDM EC9600i This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks in a batch)

RDM EC9700i This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks in a batch)

Panini MyVision X This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks in a batch)

Panini Vision X This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks at a time)

Panini I: Deal This scanner will automatically scan both sides of a check and can 

scan in single or batch mode (one or more checks at a time)

Configure a Check Capture Terminal Online

To configure a check capture terminal online, enter your system configuration, including LVD 

Usage, Receipt Printing, Application Configuration and Devices Configuration and add or 

update your OTC endpoints, as needed. Verify the terminal configuration, including Configured 

OTC Endpoints, System Configuration, Application Configuration and Devices 

Configuration. You can also edit the information.
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Configure a Check Capture Terminal Online

To configure a check capture terminal online, complete the following steps:

From the Administration tab, select Manage Check Processing>Terminal 

Configuration>Modify. The Step 1 of 4: Gathering Terminal Information page may appear 

briefly. The Step 2 of 4: Update the Terminal Configuration page appears.

Enter the system configuration and click Next. The Step 3 of 4: Update the Configured OTC 

Endpoints page appears.

Under System Configuration, 

Set LVD Usage by, optional

• Checking or unchecking Personal Check and/or Non- Personal for 

Customer Present

• Checking or unchecking Personal Check and/or Non- Personal for 

Customer Not Present

If you are configuring a check capture terminal and have not started the OTCnet Local 

Bridge (OLB) application, you receive the following message: Terminal detection failed. 

Please ensure that the OLB application is running. 

Set Receipt Printing by, optional

• Checking Customer Present, optional

o Click the Manual or Automatic radio button

 Check with preview

• Checking Customer Not Present, optional

o Click the Manual or Automatic radio button

 Check with preview

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• Leaving both the Customer Present and Customer Not Present fields unchecked 

results in the disabling of this option. If receipts are desired, click the appropriate 

box(es). When the Customer Present and/or Customer Not Present fields are 

clicked, the default setting is Manual. 

• Click Manual to require the operator to take additional steps to print the 

receipt. 

• Click Automatic to print a receipt each time a transaction is entered. 

• Click with preview to allow the operator to see the receipt on the screen prior 

to the generation of the printout. 

• When printing receipts, the system prints to the Windows default printer. All receipts 

print to the Windows default printer.

Under Application Configuration, 

• Enter the Terminal ID

• Select Single or Batch for Processing mode

• Select Settle Best Method or Truncate All Items for Cashflow

• Check Back Office Processing Only

• Select Optional or Mandatory for Batch Control

• Click Prompt on Batch Create and/or Prompt on Batch Close for Batch 

Control Prompts

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• The Terminal ID field is available for data entry during initial setup. After the 

Terminal ID is assigned, it is protected and cannot be changed.

• The Host Name field is automatically generated based on your computer’s registry 

and cannot be changed.

• The Single processing mode allows the user to scan only one check at a time. The 

Batch processing mode allows groups of checks to be scanned all at once, prior to 

the data entry for the items. The Batch processing mode is available for RDM 

EC7000i, EC9100i, EC9600i, EC9700i and Panini MyVision X, VisionX and I:Deal. 

• The Settle Best Method is the default selection, and when selected exclusively on 

the configuration screen, all processing methods (Customer Present, Customer 

Not Present, and Back Office) are allowed for either personal or non-personal items 

on the Entry Screen. The Back Office processing method must be used by agencies 

that receive payments in person, then scan the checks at a later time in a controlled, 

back office environment. If Truncate All Items is selected, only non-personal items 

are allowed (for all processing methods) on the Entry Screen.

• If the Batch Control is set to Optional, OTCnet prompts the user to use the batch 

control. If the Batch Control is set to Mandatory, OTCnet prompts for batch control 

totals.

Under Devices Configuration, 

• Select the Scanner model, required

• Select USB Port or Serial Port, required

• Select the Serial Port type

• Check Franking Enabled, optional

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• USB Port: RDM EC7000i, EC9100i, EC9600i, EC9700i, Panini MyVision, Panini 

VisionX, and Panini I: Deal scanners require a USB port communication channel. 

RDM EC7000i scanners support USB and Serial communication channels.

• Serial Port and COM dropdown: The user selects the serial port (i.e., COM port) 

where they have connected a serial scanner.

• USB-to-Serial adapters: USB-to-serial adapters are not supported. RDM EC7000i 

scanners support USB and Serial communication channels.

• A “No Serial Ports are available for configuration” message displays if a Serial Port is 

not available for the terminal. A “No Serial Ports are available for configuration” 

message does not display if the terminal has a COM port enabled or if there is a 

COM port enabled, and there is no physical Serial Port.

• The Franking Enabled option allows the scanner to automatically stamp the front of 

checks. Franking is available for RDM EC7000i, EC9100i, EC9600i, EC9700i, and 

Panini I: Deal scanners.

Add or remove the OTCnet endpoint(s) that perform check scan, designate a default OTC 

Endpoint, and click Next as shown in Figure 1. The Step 4 of 4: Review the Terminal 

Configuration page appears. 

Under Available OTC Endpoints, 

• Select the OTC Endpoint (s) you want to Add by checking the box(es) under 

the Add column, and click Add

Under Configure OTC Endpoint, 

• Select a Default OTC Endpoint, required

• Select the OTC Endpoint(s) you want to Delete by checking the box(es) 

under the Remove column, and click Remove, if applicable

Application Tips
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Figure 1. Step 3 of 4: Update the Configured OTC Endpoints

• The OTC Endpoints are permission based and are only visible to users with the 

appropriate permissions. At least one Default OTC Endpoint is required per 

terminal. While a default is chosen, it does not prevent you from scanning against 

another configured OTC Endpoint. 

• Selecting a Default OTC Endpoint determines which OTC Endpoint to use when 

performing Check Scan actions.

• Multiple OTC Endpoints can be selected, but only one can be set as a Default OTC 

Endpoint. 

Verify the Terminal Configuration is correct and click Submit. Click Edit to modify the 

information entered. A Confirmation page appears stating that the Terminal Configuration 

record has been updated.

• Click Cancel to return to the OTCnet Home Page. No data is saved. 

• Click Previous to return to the previous page.

• Click Return Home to return to the OTCnet Home Page.

Application Tips

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View Terminal Configuration

The CCA, CCS, Check Capture Lead Operator (CCLO) and Check Capture Operator (CCO)

are authorized to view check terminal configuration details for each terminal configured. 

Terminal configuration details include the following:

• OTC Endpoint Configuration: OTC Endpoints and default OTC Endpoint

• System Configuration: LVD usage (offline users) and receipt printing

• Application Configuration: Terminal ID, host name, processing mode, cashflow method, 

batch control and batch control prompts

• Devices Configuration: Scanner type, communication channel, and franking

You can view terminal configuration from the View Terminal Configuration page. 
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View Terminal Configuration

To view terminal configuration, complete the following steps:

From the Administration tab, click Manage Check Processing>Terminal Configuration> 

View. 

The View page appears as shown in Figure 2 . 

Figure 2. View Terminal Configuration Page

Click Return Home to go OTCnet Home. 

Additional Button
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Topic 3 Search an Audit Log

The audit log records are interactions between the user and OTCnet. They allow users to 

search and view audit log entries for the completed audit trail within OTCnet. The audit log is 

available for download to a Comma Separated Value (CSV) report and opened in a spreadsheet 

program or available to print in a formatted audit log report. 

If the audit log records contain Personally Identifiable Information (PII), the data is masked in 

the Transaction Description. To view more details about a specific batch, including PII, access 

Batch Management. 

The CCA, CCO, CCLO, and CCS are authorized to search audit logs related to check 

processing activities. The CA and Card Operator (CO) are authorized to search audit logs

related to card processing activities. Depending on your role, you can search for and view only 

specific audit logs. See Table 2 for more details.

Table 2. Audit Log User Permissions

User Role Audit Log Access

Check Capture Administrator (CCA) Partial administration-related activities and all check capturerelated activities

Check Capture Operator (CCO) Own check capture-related activities

Check Capture Lead Operator (CCLO) Own check capture-related activities

Check Capture Supervisor (CCS) Partial check capture-related activities pertaining to own 

actions or actions taken by their CCO or CCLO

FS Viewer or Security Viewer Administration-related, check capture-related, check 

processing-related, and deposit processing-related activities

Card Administrator 

(CA)

Partial administration-related activities and all card-related 

activities

Card Operator 

(CO)

Partial access to user’s own card-related activities

You can search audit logs by module, user, OTC Endpoint, and other search criteria (created 

on date, batch ID, event type, etc.). If you run a search without specifying any criteria, by default 

the search results include all activities in the system that you have access to view. If you run 

additional searches, the Search Results table repopulates with the results of the new search.

Search an Audit Log Online

To search an audit log, enter your search criteria—including module options (Administration

Check Capture and Check Processing), User, OTC Endpoint, From and To dates,

Keyword (All or make your selection from the list i.e., Application Exception, Batch 

Management, etc.) and Category Name (All or make your selection from the list i.e., Accept 

Duplicate, Access, etc.), Terminal ID, Batch ID and Event Type (Error, Information and

Warning) Operation Mode (All, Online, or Offline). 

Click your Audit Log ID hyperlink to view additional details for an individual audit log entry.

Download and print your formatted audit log record, including the Audit Log Record Summary; 

Audit Log ID, Created On, Context, User Email Address, OTC Endpoint, Terminal ID, 

Batch ID, Transaction Description, Module and Event Type, Audit Log Attribute Info, User 

Name and Audit Log Field Info. You can also view your audit log details.
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Search an Audit Log Online

To search an audit log, complete the following steps:

From the Administration tab, click Audit. The Search Audit Logs page appears. 

Enter your search criteria.

Under Search Criteria, optional

• Select a Module type

• Enter a User

• Select an OTC Endpoint

• Enter the From and To date and time ranges, required

• Select a Keyword, required

• Select a Category Name, required

• Enter the Terminal ID

• Enter the Batch ID

• Select an Event Type

• Select an Operation Mode

• Module drop-down options vary by user role. Module options include 

Administration, Check Capture, Check Processing, Card Processing, and 

Deposit Processing. 

• The From and To Created On Date must be entered in MM/DD/YYYY format and 

cannot exceed 30 days.

• The Keyword and Category Name drop-down options vary by user role. 

• Operation Mode options include All, Online, or Offline. 

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Event Types are categories of events that are recorded by the audit log.

Table 3. Event Types

Event Type Description

All Includes all event types in the audit log 

Error Error entries are created when the system is unable to 

complete an action.

Informational Information entries are general records of the activity that has 

happened while using OTCnet.

Warning Warning entries are created to inform the user when events of 

note have taken place. This includes cancelling an action, 

deleting information from the system and inactive users.

Click Search. The Search Results table appears as shown in Figure 3. 

Figure 3. Audit Log Output

• Run a search (select a module type, FROM and TO dates, and a keyword). 

o The search results include all activities in the system that you have access to 

view. 

o Run additional searches, the Search Results table repopulates with the 

results of the new search.

• Click Download to download the search results. 

• Click Print Audit Log Records to print a formatted audit log record.

• If the audit log records contain Personally Identifiable Information (PII) the data is 

masked.

Click the Audit Log ID hyperlink to view additional details for an individual audit log entry. 

The View Audit Log Details page appears as shown in Figure 4. 

Application Tip

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Figure 4: Sample View Audit Log Details Page 

• Click Previous to return to the previous page.

• Click Return Home to the OTCnet Home Page.

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Topic 4 Download and Install Firmware

Download Firmware

If you are assigned the role of CCA, you are authorized to manually download check capture 

application firmware. The firmware “release” allows for the initial download or upgrades to the 

scanner software that enables a scanner to be used on a terminal. The firmware version you 

install also contains a series of other back-end installation files that must be used on a terminal

to enable it to be used for Check Capture in OTCnet.

Prior to each firmware upgrade, the currently installed firmware must be uninstalled first. 

Additionally, firmware upgrades are operating system (Windows 11 or Windows 10) and 

scanner (e.g., RDM EC7000i, EC9100i, EC9600i, EC9700i, Panini I;Deal, Panini MyVision, or 

Panini Vision X) specific. Note: Firmware versions 4.3.0 and 4.4.0 are only compatible with OLB 

versions 2.3.0 and above. Firmware version 4.4.0 or higher is required for the RDM EC9600i 

and EC9700i scanner models.

Therefore, downloading and executing the correct firmware upgrades ensures that a terminal 

and scanner are functioning properly. To determine firmware upgrades by firmware version, 

scanner, and operating system, refer to the OTCnet System Requirements and Reference 

Guide at: https://fiscal.treasury.gov/files/otcnet/otcnet-sys-req.pdf. 

If an agency (OTC Endpoint) has multiple terminals and requires more than one firmware due to 

varying workstation requirements, download and execute the firmware for each terminal.

For offline users, this topic allows a user to download a “client” version of the OTCnet 

application to install on their terminals. Once the upgrade is downloaded to the terminal, an 

authorized user with terminal administrator rights must log in to the terminal and execute the 

upgrade. If there is more than one terminal per OTC Endpoint, the CCA must download and 

execute the firmware (release) for each terminal. 

You must download firmware using Download Release, selecting Firmware and saving the file 

to your chosen location.
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Download Firmware

To download firmware, complete the following steps:

From the Administration tab, click Manage Centralized Deployment >Download 

Release. 

From the Application drop-down menu, select Firmware. 

Click Next. The Select Firmware for Download page appears.

• Prior to each firmware upgrade, the currently installed firmware version must be 

uninstalled first. 

• Firmware upgrades are operating system (e.g., Windows 11 or Windows 10) and 

scanner (e.g., EC7000i, EC9100i, EC9600i, EC9700i, Panini MyVision X) specific. 

• Each firmware version has a corresponding terminal configuration(s) that it supports 

(by scanner and by operating system). Determine the appropriate firmware upgrade 

by firmware version, scanner, and operating system before downloading.

Click the Firmware hyperlink to download the firmware. The Review Firmware Download

page appears.

Click Download as shown in Figure 5. The Save Program dialog box appears.

Figure 5. Review Firmware Download

Click Save or Cancel. 

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• Click Save to choose the location where you want to save the file. 

• Click Cancel to the OTCnet Check Capture Application Download page without 

saving the file.

• Click Previous to return to the previous page.

• Click Return Home to the OTCnet Home 

Application Tips

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Install Firmware

After the CCA downloads the firmware, the next step is to install the firmware (must be done for 

each terminal). This can be completed by the CCA, CCS, CCLO, and CCO. However, before 

you install the firmware consider the following information:

• You must have Windows Administrator privileges to install the firmware. 

• If using OTCnet Offline, close any open batches and upload all existing batches in Batch 

Management, as well as stop the Offline application. 

• Ensure the scanner is not connected to the terminal as it may cause scanner connectivity 

issues. 

• If a previous version of firmware is installed, uninstall it before installing the new firmware 

version. See the Install OTCnet Firmware printable job aid for specific directions. 

• Firmware version 4.3.0 supports the RDM EC7000i, RDM EC9100i, Panini MyVisionX, 

Panini Vision X, and Panini I: Deal scanners. Firmware version 4.4.0 supports the RDM

EC9600i and RDM EC9700i scanners. 

For Windows 11 and Windows 10:

Access your Control Panel under Start > Window Systems > Control Panel

Click Programs > Uninstall Programs

In the Currently installed programs box, click OTCnetFirmware

Click Remove

Click Yes and wait while the Firmware uninstalls

Verify the OTCnetFirmware and Panini X.X.X Universal Installer automatically uninstalled. 

For more information about the firmware version that matches the terminal settings, refer to the 

OTCnet System Requirements and Reference Guide at:

https://fiscal.treasury.gov/files/otcnet/otcnet-sys-req.pdf. 

To install firmware, install the firmware file (MSI file). 
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Install Firmware

To install OTCnet firmware, complete the following steps:

Locate the folder where the firmware file (MSI file) resides and double-click the file to start 

the installation. The Welcome to the OTCnet Firmware Installation Wizard dialog box 

appears.

Click Next. The User Information dialog box appears.

Click Next. The Destination Folder dialog box appears as shown in Figure 6. 

Figure 6. Destination Folder Dialog Box

To install the firmware to another folder destination, click Browse to select a different 

folder. Click Cancel to exit the setup.

Click Next. The Ready to Install the Application dialog box appears. 

Click Next. Wait a moment while the files install. 

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During the installation process for OTCnet Firmware, you can continue to use their 

workstations. However, OTCnet and all related activities are unavailable until the 

installation of the Firmware is complete. 

The installation time can vary from workstation to workstation. Users can expect a 

duration of up to 30 minutes to complete full installation. Do not close the installation 

window until the installation is complete.

The OTCnet Firmware has been successfully installed message appears. Click Finish. 

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Summary 

This chapter provided information on:

• The purpose of configuring check processing settings

• How to set up or modify a terminal configuration

• How to view a terminal configuration

• How to search an audit log

• How to download and install firmware
Chapter 10. Setting Up and 

Configuring Check Capture Offline
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Table of Contents

Overview, Topics, and Audience ................................................................................. 1

Overview ...................................................................................................................................1

Topics........................................................................................................................................1

Audience ...................................................................................................................................1

Topic 1 Purpose of Setting Up and Configuring Check Capture Offline.................. 2

Topic 2 Download, Install, and Upgrade OTCnet Offline Check Capture 

Software......................................................................................................................... 3

Download the OTCnet Offline Check Capture Software ....................................................4

Install OTCnet Offline Check Capture Software........................................................................6

Install OTCnet Offline Check Capture Software.................................................................7

Upgrade OTCnet Offline Check Capture Software....................................................................9

Upgrade OTCnet Offline Check Capture Software ..........................................................10

Topic 3 Manage a Check Capture Administrator Profile.......................................... 12

Create a Check Capture Administrator Offline Logon Profile..................................................12

Create a Check Capture Administrator Offline Logon Profile...........................................13

Import a Check Capture Administrator Offline Logon Profile...................................................15

Import a Check Capture Administrator Offline Logon Profile ...........................................16

Retrieve a Check Capture Administrator Offline Logon Profile ...............................................18

Retrieve a Check Capture Administrator Offline Logon Profile ........................................19

Reset a Check Capture Administrator Multi-Factor Authentication Status ..............................22

Reset Your Own Multi-Factor Authentication Status........................................................23

Topic 4 Manage OTC Endpoints ................................................................................ 25

Select OTC Endpoints.............................................................................................................25

Select OTC Endpoints......................................................................................................26

Download OTC Endpoints.......................................................................................................28

Download OTC Endpoints................................................................................................29

Topic 5 Manage User Profiles .................................................................................... 31

Download User Profiles...........................................................................................................31

Download User Profiles....................................................................................................32

Topic 6 Manage Offline Users .................................................................................... 33

Creating Check Capture Override and Online Authentication Password ................................33

Create Check Capture Override and Online Authentication Password............................34
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Activating/Deactivating a User.................................................................................................36

Activate/Deactivate a User...............................................................................................37

Unlocking a User Account .......................................................................................................38

Unlocking a User Profile...................................................................................................39

Resetting a User Password and Multi-Factor Authentication (MFA) .......................................41

Resetting a User Password and Multi-Factor Authentication (MFA)................................42

Printing a User List ..................................................................................................................44

Printing a User List...........................................................................................................45

Topic 7 Manage a Check Capture Terminal Offline.................................................. 46

Configure a Check Capture Terminal Offline...........................................................................46

Configure a Check Capture Terminal Offline ...................................................................47

View a Check Capture Terminal Offline Configuration............................................................56

View a Check Capture Terminal Offline Configuration.....................................................57

Topic 8 Search an Audit Log Offline.......................................................................... 58

Search an Audit Log Offline ....................................................................................................58

Topic 9 Recover a Batch............................................................................................. 62

Recover a Batch...............................................................................................................63

Summary...................................................................................................................... 64

List of Figures

Figure 1. Select Application for Download ....................................................................................4

Figure 2. Review Application Download .......................................................................................4

Figure 3. Destination Location Dialog Box....................................................................................7

Figure 4. Java message................................................................................................................8

Figure 5. Stop OTCnet Offline ....................................................................................................10

Figure 6. Destination Location ....................................................................................................10

Figure 7. Installation Error...........................................................................................................11

Figure 8. Save Credential File ....................................................................................................14

Figure 9. OTCnet Offline Startup ................................................................................................16

Figure 10. Select User Profile .....................................................................................................17

Figure 11. OTCnet Offline Home Page.......................................................................................19

Figure 12. Retrieve Admin Profile Online Credentials ................................................................20

Figure 13: Prompt for Multi-Factor Authentication Setup............................................................23

Figure 14: Successful Multi-Factor Authentication Setup Message............................................24

Figure 15. Online Password........................................................................................................26

Figure 16. Select OTC Endpoints ...............................................................................................27

Figure 17. Download OTC Endpoints Review ............................................................................29

Figure 18. Step 2 of 3: Select Users ...........................................................................................32

Figure 19: Create Check Capture Override and Online Authentication Password .....................34

Figure 20: Confirmation Page (Check Capture Override/Online Authentication)........................35
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Figure 21. Step 1 of 2: Select a User (Activate/Deactivate a User)............................................37

Figure 22. Step 1 of 2: Select a User (Unlock User Account).....................................................39

Figure 23. Step 1 of 2: Select a User (Resetting a User Password and MFA) ...........................42

Figure 24: Step 2 of 2: Review User Profile for Password Reset and MFA................................42

Figure 25. Step 1 of 2: Select a User (Print User List)................................................................45

Figure 26. Step 1 of 4: Gathering Terminal Information..............................................................47

Figure 27. Step 3 of 4: Update the Configured OTC Endpoints..................................................47

Figure 28. LVD Usage ................................................................................................................48

Figure 29: Device Configuration ................................................................................................. 51

Figure 30. Step 3 of 4: Update the Configured OTC Endpoints..................................................55

Figure 31. View Terminal Configuration Page ............................................................................57

Figure 32. Audit Log ID...............................................................................................................60

Figure 33: Sample View Audit Log Details..................................................................................61

Figure 34: Batch Recovery Review.............................................................................................63

List of Tables

Table 1. Offline/Online Functions, Internet Connectivity and User Matrix .................................... 2

Table 2: Audit Log User Permissions..........................................................................................58

Table 3. Event Types ..................................................................................................................59

Glossary

Select this link to access the full OTCnet Glossary.
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Overview, Topics, and Audience

Overview

Welcome to Setting Up and Configuring Check Capture Offline. In this chapter, you will learn:

• Purpose of Setting Up and Configuring Check Capture Offline

• Download and Install OTCnet Offline Check Capture Software

• Manage a Check Capture Administrator Profile

• Manage OTC Endpoints

• Manage User Profiles

• Manage Offline Users

• Manage a Check Capture Terminal

• Search an Audit Log

• Recover a Batch

Topics

This topics in this chapter include following:

1. Purpose of Setting Up and Configuring Check Capture Offline

2. Download and Install OTCnet Offline Check Capture Software

3. Manage a Check Capture Administrator Profile

4. Manage OTC Endpoints

5. Manage User Profiles

6. Manage Offline Users

7. Manage a Check Capture Terminal

8. Search an Audit Log

9. Recover a Batch

Audience

The intended audience for Setting Up and Configuring Check Capture Offline includes:

• Check Capture Administrator

• Check Capture Supervisor

• Check Capture Lead Operator

• Check Capture Operator
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Topic 1 Purpose of Setting Up and Configuring Check 

Capture Offline

OTCnet Offline allows an OTC Endpoint to scan checks and close batches without internet 

connectivity. Online functions (i.e., upload a batch, acknowledge a batch, or manage OTC 

Endpoints or users) require appropriate permission in addition to internet connectivity. Table 1, 

the Offline/Online Functions, Internet Connectivity and User Matrix illustrates the functions of 

each user role and whether they are performed Online or Offline. 

Table 1. Offline/Online Functions, Internet Connectivity and User Matrix

Function OTCnet Offline OTCnet Online Requires Internet 

Connectivity

User

Download and Install* 

OTCnet Offline Check 

Capture Software

4 4

CCA

Create a CCA Offline 

Logon Profile** 4 4

CCA

Retrieve a Check Capture 

Administrator Profile 4 4

CCA

Manage OTC Endpoints 4 4CCA, CCS, CCLO

Manage User Profiles 4CCA

Manage Offline Users 4CCA

Manage a Check Capture 

Terminal 4

CCA, CCS

View an Audit Log 4CCA, CCS, CCLO

Recover a Batch 4CCS

CCA = Check Capture Administrator, CCS = Check Capture Supervisor, CCL/O = Check Capture Lead Operator or 

Check Capture Operator.

* Installation does not require the user to be logged into either OTCnet Online or Offline, and it does not require 

internet access. 

** The OTCnet Offline application must be installed before a CCA Offline logon profile can be created. 
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Topic 2 Download, Install, and Upgrade OTCnet Offline 

Check Capture Software

If you are assigned the role of CCA, you are authorized to manually download check capture 

application firmware. The firmware “release” allows for the initial download or upgrades to the 

scanner software that enables a scanner to be used on a terminal. The firmware version you 

install also contains a series of other back-end installation files that must be used on a terminal 

to enable it to be used for Check Capture in OTCnet.

Prior to each firmware upgrade, the currently installed firmware must be uninstalled first. 

Additionally, firmware upgrades are operating system (Windows 10) and scanner (e.g., 

EC7000i, EC9100i, Panini MyVision, or Panini Vision X) specific. 

Downloading and executing the correct firmware upgrades ensures that a terminal and scanner 

are functioning properly. To determine firmware upgrades by firmware version, scanner, and 

operating system, refer to the OTCnet System Requirements and Reference Guide at: 

https://www.fiscal.treasury.gov/files/otcnet/OTCnet-SysReq.pdf. 

If an agency (OTC Endpoint) has multiple terminals and requires more than one firmware install 

due to varying workstation requirements, download and execute the firmware for each terminal.

For offline users, this topic allows a user to download a “client” version of the OTCnet 

application to install on their terminals. Once the upgrade is downloaded to the terminal, an 

authorized user with terminal administrator rights must log in to the terminal and execute the 

upgrade. If there is more than one terminal per OTC Endpoint, the CCA must download and 

execute the firmware (release) for each terminal. 

You must download firmware using Download Release, selecting Firmware and saving the file 

to your chosen location.
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Download the OTCnet Offline Check Capture Software

To download the OTCnet Offline Check Capture Software in OTCnet Online, complete the 

following steps:

1. From the Administration tab, select Manage Centralized Deployment>Download 

Release. The Download Release page appears. 

2. From the Application drop-down menu, select OTCnet Offline. 

• By default, the Application drop-down menu is set to Firmware. 

• The OTCnet application is the OTCnet Offline check capture software. 

• Before a terminal can scan checks in OTCnet Offline, you must download and install 

both the Firmware and OTCnet application.

• If you are upgrading OTCnet Offline, and your Agency manages verification records, 

you do not need to reset and download the Local Verification Database (LVD). 

3. Select Next. The Select Application for Download page appears. 

4. Select the OTCnet Offline hyperlink to download the software as shown in Figure 1. 

Figure 1. Select Application for Download

5. The Review Application Download page appears. Select Download as shown in Figure 2. 

The file downloads to your workstation. 

Figure 2. Review Application Download

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• Select Previous to return to the previous page.

• Select Return Home to the OTCnet Home page.

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Install OTCnet Offline Check Capture Software

After the OTCnet Offline Check Capture Software is downloaded, the next step is to install the 

software (must be done for each terminal). The Offline software was developed to provide the 

same functionality offered by OTCnet Online to agencies that cannot rely on a consistent online 

connection.

To install the OTCnet Offline Check Capture software, there must not be a previous version of 

OTCnet Offline installed on a workstation. You must have Windows Administrator privileges on 

each workstation. Additionally, more than one version of the OTCnet Offline (Production or QA) 

application can be installed on a terminal. Each version of the application must be installed 

separately.

If installing the OTCnet Offline Check Capture Software for the first time (i.e., not upgrading 

from an older version), you must install the application before creating the Check Capture 

Administrator (CCA) Offline logon profile. If you are installing the OTCnet Offline application, 

you must also install the application before creating the CCA Offline logon profile. Next, you

must create a CCA Offline logon profile to run the OTCnet application, it can only be created 

after installing the OTCnet Offline application. 

To install OTCnet Offline Check Capture Software, you must start the OTCnet Offline

installation and complete the OTCnet Offline QA-Future Setup program. Choose the 

C:\Program Files\OTCnet_qai_future destination folder to save the file and start the 

installation. Server Port settings prepopulate, and the files install. 

Offline Installer

For the Offline Installer, the bundled Java Runtime Environment (JRE) was removed. The 

Offline installer now verifies whether Java is installed on the workstation, and if the Java version 

installed is one that OTCnet supports. If Java is not installed on the workstation, Windows 

Administrator privileges are required to install Java. 

For additional information, and to verify that you meet system and configuration requirements, 

review the system requirements document:

https://fiscal.treasury.gov/files/otcnet/otcnet-sys-req.pdf 
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Install OTCnet Offline Check Capture Software

To install the OTCnet Offline Check Capture software, complete the following steps: 

1. Locate the folder on the workstation where the OTCnet Offline zip file resides, e.g., your 

Downloads folder. Double select the zip file. Double-click the EXE file. The Welcome to 

OTCnet Offline QA Setup program dialog box appears.

The EXE must be launched and executed by a Windows Administrator.

2. Select Next. The Destination Location dialog box appears as shown in Error! Reference 

source not found.. 

Figure 3. Destination Location Dialog Box

• To install the software to another folder destination, select Browse to select a 

different folder. 

• Select Back to go back.

• Select Cancel to exit the setup.

3. Select Next. The Start Installation dialog box appears.

4. Select Next. The Server Port Settings dialog box appears. 

5. Select Next. The Installing dialog box appears. Wait a moment while the files install.

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• The Server Port Settings are pre-populated with the default values.

• If your location has specific Server Port Settings, enter the Server Start Port, 

Server Stop Port details, Server HTTPS Port, and Server Monitor Port details.

6. The message “OTCnet Offline X.X.X has been successfully installed” appears. Select

Finish. The OTCnet Offline icon appears on your desktop.

• The Offline Installer verifies that Java is installed on the workstation.

• If Java is not installed, you will receive a “Java must be installed for the Offline to 

function. The JAVA_HOME environment variable must also be set pointing to the 

main Java installation folder” message as shown in Figure 4. A Windows 

Administrator must install Java.

Figure 4. Java message

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Upgrade OTCnet Offline Check Capture Software

As new versions of OTCnet Offline Check Capture software become available, your Agency 

may choose to upgrade its terminals. Upgrade refers to installing an updated version of OTCnet 

Offline on a terminal that has a previous version of OTCnet Offline installed.

Before initiating an OTCnet Offline Application upgrade, consider the following information: 

• Before uninstalling the OTCnet Offline Application, you must first stop the OTCnet Offline 

Application. If the OTCnet Offline Application has been started on the terminal, ensure that it 

is stopped before uninstalling the application.

• When upgrading to a newer OTCnet Offline version, you must uninstall the previous offline 

version and perform a new installation. 

• When upgrading OTCnet Offline, you must install the application first, before creating the 

Check Capture Administrator (CCA) Offline logon profile. You also need to create a CCA 

Offline logon profile to run the OTCnet Offline application, but it can only be created after

installing the OTCnet Offline application. 

• When upgrading OTCnet Offline, and your Agency manages verification records, you do not 

need to reset and download the Local Verification Database (LVD) for each terminal.

• More than one OTCnet Offline application environment (Production or QA) can be installed 

and upgraded on a computer. Each Offline application environment must be upgraded 

separately.

• You need Windows Administrator privileges for each computer you are upgrading.

• To upgrade the OTCnet Offline Check Capture Software, close any open batches, upload all 

existing batches and stop the Offline application. 

• You must install the files using the OTCnet Offline.EXE icon and click through the OTCnet 

Offline QAi-Future setup to install the software. 
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Upgrade OTCnet Offline Check Capture Software

To upgrade OTCnet Offline Check Capture software, complete the following steps:

1. Close any open batches and upload all existing batches in Batch Management. 

2. From the Windows Start Button menu, select Stop OTCnet Offline to stop the offline 

application as shown in Figure 5. 

Figure 5. Stop OTCnet Offline

3. After downloading the latest version of OTCnet Offline, locate the folder on the workstation 

where the OTCnet Offline zip file resides e.g., your Downloads folder. Double click the zip 

file. Double click the EXE file to start the installation. Welcome to OTCnet Offline QA Setup 

program dialog box appears. 

4. Select Next. The Destination Location dialog box appears as shown in Figure 6. 

Figure 6. Destination Location
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• To install the software to another folder destination, select Browse to select a 

different folder. 

• Select Back to go back.

• Select Cancel to exit the setup.

5. Select Next. The Start Installation dialog box appears.

6. Select Next. The CCA Offline User Credentials dialog box appears. 

7. Enter your User ID and Offline Password in the appropriate text boxes and select Next. 

Wait while the files install.

• If an incorrect User ID and/or Offline Password is entered, an Installation Error

dialog box message appears stating that the entered username (User ID) and/or 

password is invalid as shown in Figure 7. 

• Select OK. The upgrade process is cancelled. 

• Run the installer again and enter the correct credentials.

Figure 7. Installation Error

8. After the OTCnet Offline has been successfully installed message appears, select Finish. 

You have the upgraded version of OTCnet Offline Check Capture Software.

• The Offline Installer verifies that Java is installed on the workstation.

• If Java is not installed, you will receive a “Java must be installed for the Offline to 

function. The JAVA_HOME environment variable must also be set pointing to the 

main Java installation folder” message. A Windows Administrator must install Java.

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Topic 3 Manage a Check Capture Administrator Profile

Create a Check Capture Administrator Offline Logon Profile

A Check Capture Administrator (CCA) Offline logon profile is required for upgrading the

OTCnet Offline application and starting the OTCnet Offline server.

The CCA Offline logon profile is also referred to as the User profile. 

Before creating a CCA Offline logon profile, for the new OTCnet Offline release, any previous 

existing installation cannot be upgraded. You must uninstall the older Offline version and install 

the new version.

To create a Check Capture Administrator Offline Logon Profile, log in to OTCnet Online as a 

CCA from each workstation where OTCnet is installed and select Create Local Bridge and 

User Profile. Choose the latest version (recommended) of Offline (3.4.0.0 or newer) and 

enter/confirm your Local Bridge/Offline Password. 

Password Criteria includes the following, it must: 

• Be at least 12 characters long 

• Not have more than two repeating characters

• Not repeat any of your last ten passwords

• Not have been your password during the last ten days

• Not be a word in a language, slang, dialect, or jargon

• Not be related to personal identity, history, environment, or other personal associations

• Not be shared or displayed in plain view

The password criteria is displayed on the page when you enter and confirm your Offline

password. 

Save the .ini file. The Offline logon profile credential file is saved in the appropriate folder on the 

terminal (C:\OTCnetOffline\data\ini\[file name].ini).
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Create a Check Capture Administrator Offline Logon Profile

To create a Check Capture Administrator (CCA) Offline logon profile, complete the following 

steps:

1. Log into OTCnet Online from the workstation in which you will be using the OTCnet Offline 

application. 

2. From the Administration tab, select Manage Users>Create Local Bridge and User 

Profile. The Create Local Bridge and User Profile page appears.

3. Under Application, choose your OTCnet Offline version.

The first two radio buttons on this page, Online Local Bridge version XXX or newer 

and Online Local Bridge version XXX or older are for OTCnet Online users.

4. Enter your Offline Password and Confirm Offline Password. 

• If you forget your Offline password and the OTCnet Offline server is not available, 

you must log in to OTCnet Online from your OTCnet Offline workstation and create a 

new CCA Offline logon profile. You must be logged into your OTCnet workstation as 

a CCA to create your CCA Offline logon profile again.

• If you have an existing CCA account from an older version of OTCnet Offline 

installed, it is recommended that you set your CCA’s Offline logon profile password 

to the same password used for logging in to the Offline application. 

5. Select Submit. 

• Select Submit, the system generates the credential file based on the application 

version selected. 

• Select Clear to reset the password fields.

• Select Cancel to return to the OTCnet Home Page.

6. A Do you want to open or save [file name].ini? dialog box appears. Select the Save dropdown arrow and select Save as. 

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• Save the Offline logon profile credential file with its generated file name, do not

rename the file as the file name must remain the same.

• Store the Offline logon profile credential file in the OTCnet Offline folder on the 

terminal.

• If the file name is changed, or if the file is saved in the wrong folder location, the 

OTCnet application will not run.

• Select Open and the opens in the Microsoft Notepad application. 

• Select Cancel and the Do you want to open or save dialog box closes, and you 

remain on the Create Local Bridge and User Profile page.

7. The Save dialog box appears. To store the Offline logon profile credential file in the Offline 

folder on the terminal:

• Select Local Disk (C:)

• Double-click the OTCnetOffline folder

• Double-click the data folder 

• Double-click the ini folder

8. Select Save as shown in Figure 8) and the Offline logon profile credential file is saved in the 

appropriate folder on the terminal (C:\OTCnetOffline\data\ini\[file name].ini). 

Figure 8. Save Credential File

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Import a Check Capture Administrator Offline Logon Profile

After creating your Check Capture Administrator Offline Logon Profile (credential file) in OTCnet 

Online, import your Offline User Profile in OTCnet Offline. You must import the credential file to 

start the Offline application. 

To import the Check Capture Administrator Offline Logon Profile, start OTCnet Offline

(Production or QA). Import your user profile and navigate to the location on the workstation 

where the Check Capture Administrator Offline Logon Profile was saved and 

import it.
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Import a Check Capture Administrator Offline Logon Profile

To import the Check Capture Administrator Offline Logon Profile, complete the following steps:

1. Double-click the OTCnet Offline (Production or QA) icon located on the workstation 

desktop.

Or

Select Start>Programs>OTCnet Offline (Production or QA). The OTCnet Offline 

Startup window appears. 

2. Select the File menu. Select Import User Profile as shown in Figure 9. The Select User 

Profile File dialog box appears.

Figure 9. OTCnet Offline Startup
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3. Navigate to the location on the workstation where the Check Capture Administrator Offline 

Logon Profile is saved. Select the file and select Import as shown in Figure 10. Proceed 

with starting OTCnet Offline on the workstation.

Figure 10. Select User Profile

• The default location on the Select User Profile File dialog box is the user’s My 

Documents folder.

• Once you have successfully imported the Check Capture Administrator Offline Logon 

Profile, you receive the Successfully imported user profile message.

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Retrieve a Check Capture Administrator Offline Logon Profile

Once the OTCnet Offline Check Capture software is downloaded and installed, the Check 

Capture Administrator’s (CCA) Offline logon profile is created and imported, and the Offline 

server is started. The next step is to retrieve (download) your Offline logon profile. 

Once the Microsoft Edge or Chrome browser opens to the OTCnet Offline logon page, select

the Retrieve Admin Profile hyperlink. If it is the first time you installed and accessed OTCnet 

Offline on a workstation, or if you forgot your Offline password and had to create a new CCA 

Offline logon profile, this step is required.

To download your CCA Offline logon profile, enter your Online User ID and Password, and 

specify the Proxy settings for the terminal (if required). Once your credentials are confirmed, the 

system connects with the OTCnet Online server, validates your credentials, and downloads your 

Administrator Profile locally. You are prompted to enter a new Permanent Password for your 

offline account. Once completed, you are returned to the login page to re-login to OTCnet

Offline. 

If you are upgrading an existing OTCnet Offline version to a newer version and you have 

already created a CCA Offline logon profile, you do not need to retrieve your Administrator 

Profile. Skip this step and proceed to logging in to the Offline application.

If you forget both your online and offline passwords, contact the Customer Service Team at 

(866) 945-7920 to reset your online password. Log in to OTCnet Online and re-establish a 

permanent password. Once your online password is reset, you must create another CCA Offline 

logon profile in OTCnet Online and access OTCnet Offline (internet connectivity is required) and 

repeat the steps for retrieving your administrator profile. 

Your Offline password does not need to match your online account credentials. 

Password Criteria includes the following, it must:

• Be at least 12 characters long 

• Not have more than two repeating characters

• Not repeat any of your last ten passwords

• Not have been your password during the last ten days

• Not be a word in a language, slang, dialect, or jargon

• Not be related to personal identity, history, environment, or other personal associations

• Not be shared or displayed in plain view
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Retrieve a Check Capture Administrator Offline Logon Profile

To retrieve a Check Capture Administrator Offline logon profile, complete the following steps: 

1. Double-click the OTCnet Offline (Production or QA) icon on the workstation desktop.

Or 

Select Start>Programs>OTCnet Offline (Production or QA)>Start OTCnet Offline 

(Production or QA). The OTCnet Offline Server Startup page appears.

• If the OTCnet Offline icon is not located on the workstation desktop or Start Menu, 

under Programs, download and install the OTCnet Offline Check Capture software. 

• If the Offline server was previously started, proceed to Step 3.

2. Enter your User ID and Password in the appropriate text boxes and select Log In (if 

applicable). The OTCnet Login page appears.

3. Select the Retrieve Admin Profile hyperlink as shown in Figure 11. The Retrieve Admin 

Profile page appears.

Figure 11. OTCnet Offline Home Page

Use the Retrieve Admin Profile hyperlink if this is the first time you are installing the 

OTCnet Offline application on your workstation or if you forgot your Offline password and 

had to create a new CCA Offline logon profile.

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4. Enter your Online User ID and Online Password. 

5. Under Proxy Server Configuration (if applicable):

• Check Use Firewall Agent and enter the Firewall Agent

• Check Use Proxy and enter Proxy Timeout, Proxy Password, Proxy Server

and Proxy Port

• If Proxy Server Configuration settings are entered, they are saved in the system 

and can later be viewed and modified in Terminal Configuration. 

• If the Use Firewall Agent option is enabled, the Firewall Agent is available for 

configuration and the agent name can be entered.

• If the Use Proxy option is enabled, then Proxy Timeout, Proxy Password, Proxy 

Server, and Proxy Port are available for configuration.

• The Proxy Timeout value is the number of minutes the application waits for a 

connection to the server before giving up. The maximum allowed timeout is 30 

minutes.

6. Select Retrieve Profile as shown in Figure 12. 

Figure 12. Retrieve Admin Profile Online Credentials

7. Enter your New Password, and Re-Enter New Password.

8. Select Save. A Confirmation page appears stating your new password has been set. 

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• This new password is also the permanent password for your offline logon profile, 

used for starting up the Offline server and application.

• Once the profile is successfully downloaded and your permanent password is set, 

you are prompted to log in to the Offline application with your new password.

• If the profile download was unsuccessful, a message appears stating that the profile 

download was unsuccessful and to contact Customer Service for assistance.

9. Restart your computer to ensure that all OTCnet security features are fully enabled.

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Reset a Check Capture Administrator Multi-Factor Authentication 

Status

When logging in to OTCnet Offline, you will be prompted to set up two-factor authentication. 

You will download and install an authenticator application on your workstation device and set 

up two-factor authentication for OTCnet Offline. 

As a Check Capture Administrator, you can reset your own multi-factor authentication

(MFA) status if you change your offline password, need to download your offline profile

again, or input the one-time MFA code 10 times incorrectly so that you can login to OTCnet 

offline. 

Download your offline profile by selecting Retrieve Admin Profile. Your MFA status resets and 

offline prompts you to set up your MFA status again. 
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Reset Your Own Multi-Factor Authentication Status

To reset your own multi-factor authentication status, complete the following steps:

1. On the Offline Application login page, select Retrieve Admin Profile. 

2. The system retrieves your user profile and prompts you to change your offline password. 

3. Change your offline password. 

4. The system updates your offline password and initialization file and saves your profile and 

login credentials. 

5. The system will prompt you to set up multi-factor authentication (MFA). 

6. If you have already set up MFA, you will be prompted to input your one-time code. 

7. If you have not set up the MFA, the system prompts you to set up MFA with your chosen 

authenticator application by downloading the application on your workstation device. 

8. Follow the steps in the authenticator to set up MFA. The system displays the authenticator 

secret and instructs you to enter it into your chosen authenticator as shown in Figure 13. 

9. Input the authenticator secret into your authenticator application and label it as “OTCnet 

Offline.” 

10. Enter your Time-Based One-Time Password (TOTP) code generated by the authenticator 

into the textbox and select OK.

Figure 13: Prompt for Multi-Factor Authentication Setup 

User must ensure they have selected TOTP as their authenticator option with SHA1 and 

an OTP code length of six characters. Not all authenticators will present this option, but 

if it is an option, these parameters should be selected.

11. If you enter correctly the TOTP code, system will display a message that you have 

successfully set up multi-factor authentication for OTCnet Offline. Select the OK button to 

proceed to the login page as shown in Figure 14. Otherwise, system will prompt you to verify 

your MFA setup and TOTP code and try again. 

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Figure 14: Successful Multi-Factor Authentication Setup Message

12. The system completes user authentication and displays a message informing you that MFA

has been successfully set up. 

13. Acknowledge the message. The system logs you out and displays the OTCnet Offline login 

screen.
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Topic 4 Manage OTC Endpoints

After the Check Capture Administrator’s (CCA) profile is downloaded to the terminal, as the 

CCA you are authorized to manage OTC Endpoints. Managing OTC Endpoints allows for the 

user to select which OTC Endpoint(s) (e.g., CHK) and OTC Endpoint information is downloaded 

to the OTCnet Offline Check Capture application. As a Check Capture Supervisor (CCS), you 

are authorized to download OTC Endpoints after the CCA selects the OTC Endpoint for 

download.

Before you can manage your OTC Endpoints, you must access the OTCnet Offline application 

and enter your online User ID and password. Once connectivity is established to the Online 

server from OTCnet Offline the system retrieves all OTC Endpoints (CHK): Agency Location 

Code plus 2 (ALC+2), Short Name, and Description, that you have access to Online. After the

system has successfully retrieved all accessible OTC Endpoints (CHK), you are redirected to 

the OTC Endpoint selection screen.

Once the OTC Endpoints are saved into the local offline database, perform the Download OTC 

Endpoints function to download the form and form data, DDS flags (Department of Defense 

[DoD] only), Government-Wide Accounting (GWA) flag, Summary Level Classification flag,

accounting code mapping (a link is provided to review the list of accounting codes before 

downloading), OTC Endpoint updates, and other information necessary for performing check 

scanning in offline mode. Internet connectivity is required. 

Agencies that capture accounting codes have the ability to retrieve and save the accounting 

codes that have been set up online and mapped to that endpoint. If a CCA or CCS updates an 

accounting code online, the Offline application incorporates those adjustments. 

Select OTC Endpoints

The Select OTC Endpoints function allows you to select OTC Endpoint(s) to be retrieved from 

the hierarchy. You must first select the OTC Endpoints you want to retrieve before you can 

download to the OTCnet Endpoints. 
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Select OTC Endpoints

To select OTC Endpoints, complete the following steps:

1. From the Administration tab, select Manage OTC Endpoints>Select OTC Endpoints. 

The Online User ID and Online Password dialog appears.

2. Enter your Online Password and select Login as shown in Figure 15. The Select OTC 

Endpoint Downloads dialog box appears.

Figure 15. Online Password

• Enter the password that you use to access OTCnet Online. 

• If your OTCnet Online credentials (Log In and Password) are expired or do not exist 

an error message appears.

• Ensure your OTCnet Offline credentials correspond to an existing OTCnet Online 

account.

3. Select Close. The Step 1 of 2 Select OTCnet Endpoint(s) page appears with the Select 

OTC Endpoint message. 

• It is recommended that you do not select the Cancel button. Instead, wait for the 

Close button to ensure the OTC Endpoints (CHK) display on the Select OTC 

Endpoints page.

• When the Select OTC Endpoints Task dialog box appears, the system downloads 

the OTC Endpoint information (CHK) (Short Name, Agency Location Code plus 2 

[ALC+2], and Description). 

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4. Select the OTC Endpoint(s) that you want to download to the OTCnet Offline Check Capture 

application by checking the check box(es) under the Select column as shown in Figure 16. 

Figure 16. Select OTC Endpoints

• Only active OTC Endpoints (CHK) to which a user has access is listed. 

• OTC Endpoints (TGA) are not displayed.

5. Select Next. The Step of 2 of 2 Review OTC Endpoint(s) page appears. 

6. Verify the OTC Endpoints to be saved to the database. Select Submit. 

7. A Confirmation page appears presenting the OTC Endpoints that have been successfully 

saved into the local offline database.

Select Return Home to the OTCnet Home Page. 

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Download OTC Endpoints

The Download OTC Endpoints function allows you to download OTC Endpoint information, i.e.,

the form and form data; Deployable Disbursing System (DDS) flag configurations (Department 

of Defense (DoD) only); GWA Reporter flag configurations; accounting codes that are mapped 

explicitly to the OTC Endpoints or inherited from a higher-level OTC Endpoint or highest-level

organization (HLO); and other information necessary to perform check scanning in Offline 

mode. Only OTC Endpoints that have been retrieved using the Select OTC Endpoints function 

are available for download using the Download OTC Endpoints function.

The Check Capture Administrator and Check Capture Supervisor are authorized to 

download OTC endpoints.
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Download OTC Endpoints

To download OTC Endpoints, complete the following steps:

1. From the Administration tab, select Manage OTC Endpoints>Download OTC 

Endpoints. The Download OTC Endpoint message appears. 

2. Select Download as shown in Figure 17. The OTC Endpoint and Form Update dialog box 

appears. 

Figure 17. Download OTC Endpoints Review

• When the Task Download OTC Endpoint Started... message appears, the system 

downloads the check capture forms and form data, DDS flag configurations, 

accounting code information, and organization hierarchy details for all OTC Endpoint 

(CHK) for all OTC Endpoints present on the local application.

• To view the accounting codes associated with the OTC Endpoint before downloading 

the OTC Endpoints, select View on the Download OTC Endpoints page. After 

viewing the accounting codes, select Previous to return to the Download OTC 

Endpoints page.

3. Select Close. 

• It is recommended that the Cancel button is not selected. Instead, wait for the Close 

button to ensure the OTC Endpoints (CHK) and forms are downloaded on the 

Download OTC Endpoints page.

• Only active OTC Endpoints (CHK) that a user has access to are listed.

• OTC Endpoints (TGA) do not display. 

• CHK denotes check capture. 

• TGA denotes deposit processing.

• CDC denotes card processing.

4. A Confirmation page appears presenting the OTC Endpoints that have been successfully 

downloaded.

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Select Return Home to return the OTCnet Home Page.

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Topic 5 Manage User Profiles

If you are assigned the role of Check Capture Administrator (CCA), you are the only 

authorized user who can download and update user profiles. 

Downloading user profiles allows a user to perform the check capture function using OTCnet 

Offline. The user can only perform this function within the OTC Endpoints that he/she is 

provisioned to in OTCnet Online. After the user profiles are downloaded to the appropriate OTC 

Endpoints, temporary passwords are displayed. Communicate the User ID and temporary 

password details to the appropriate users. 

Updating user profiles allows for updating account status, personal information, and

provisioning. If a profile is inactive, and it must be used, it must be reactivated in OTCnet 

Offline. Updating user profiles in OTCnet Offline does not change the user’s profile in OTCnet 

Online.

Download User Profiles

To manage user profiles, you must first download your user profile(s) to the OTCnet Offline 

application. Select the user profile(s) that you want to download to the OTCnet Offline Check 

Capture application and review the users selected to download. 
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Download User Profiles

To download user profiles, complete the following steps:

1. From the Administration tab, select User Administration>Download Users. The Step 1 

of 3: Select OTCnet Endpoint(s) page appears.

2. Select the OTC Endpoint(s) where you want to download the user profile(s) to the OTCnet 

Offline Check Capture application. 

3. Select Next. The Download Users dialog box appears.

4. Select Close. The Step 2 of 3: Select User(s) page appears. 

5. Select the user profile(s) that you want to download to the OTCnet Offline Check Capture 

application as shown in Figure 18. 

Figure 18. Step 2 of 3: Select Users

6. Select Next. The Step 3 of 3: Review Users page appears.

7. Verify the user profiles for the selected OTC Endpoints that should be downloaded to the 

local offline database. Select Submit. 

8. A Confirmation page appears presenting the user profiles for the OTC Endpoints that have 

been successfully downloaded to the local offline database, along with the users’ temporary 

passwords, used to access OTCnet Offline.

• Communicate the User IDs and temporary passwords to the appropriate users. 

• The User ID is the same one you use to access OTCnet Online. 

• If the Check Capture Administrator forgets to record the temporary password, 

he/she may reset the user profile’s password for another temporary password.

Select Return Home to the OTCnet Home Page.

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Topic 6 Manage Offline Users

If you are assigned the role of Check Capture Administrator (CCA), you are the only 

authorized user in OTCnet Offline that can manage Offline users. Upon downloading the user 

profiles to a local terminal, the user accounts must be managed locally. Once you download the 

OTCnet Offline software and configure each terminal, you have the ability to create check 

capture override and online authentication password, activate/deactivate a user, unlock a user 

account, reset a user password and multi-factor authentication (MFA), and print the system 

users list.

Before a user can access OTCnet Offline, the Primary/Local Security Administrator (P/LSA)

must not only create the OTC Online user identity, but this user identity must also be 

successfully provisioned and approved, and a password must be provided. 

Creating Check Capture Override and Online Authentication 

Password 

Check Capture Administrators can create passwords for online authentication into offline so 

that they can continue to perform functions in offline. 

From the Administration tab, select Manage Users>Create Check Capture Override and 

Online Authentication Password. Enter and confirm your password, then select the Submit 

button. A Confirmation page displays stating that you have successfully created your Check 

Capture Override and Online Authentication password. Select OK to return to the OTCnet 

homepage.
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Create Check Capture Override and Online Authentication Password

To create check capture override and online authentication password, complete the following 

steps:

1. From the Administration tab, select Manage Users>Create Check Capture Override and 

Online Authentication Password. The Create Password screen displays as shown in 

Figure 19. 

2. Enter and confirm your password. 

The Check Capture Administrator can create a new password that is either the same 

or different from their old password. The password must satisfy the flowing 

requirements:

• Must be at least 12 characters long.

• Must not be longer than 64 characters.

• Must not have more than two repeating characters.

• Must not be a word in a language, slang, dialect, or jargon.

• Must not be related to personal identity, history, environment, or other personal 

associations.

• Must not be shared or displayed in plain view.

3. Select the Submit button to process the data. 

Figure 19: Create Check Capture Override and Online Authentication Password

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If your password does not comply with the Fiscal Service password policy 

requirements, you will get an error message to try again. The password requirements 

will be displayed on the screen.

4. A Confirmation page displays, as show in Figure 20, stating that you have successfully 

created your Check Capture Override and Online Authentication Password.

5. Select OK to return to the OTCnet Homepage. 

Figure 20: Confirmation Page (Check Capture Override/Online Authentication) 

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Activating/Deactivating a User

It is recommended that the user’s account be deactivated if the user is not going to access 

OTCnet Offline for an extended period (e.g., vacation or leave). Temporarily deactivating a 

user’s account disables the user’s account, disallowing the capture of checks and/or managing 

or uploading batches. Activating a user’s account allows the user to capture checks and/or 

manage or upload batches.

To activate/deactivate a user account, you must select a user and activate or deactivate it.
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Activate/Deactivate a User

To activate/deactivate a user, complete the following steps:

1. From the Administration tab, select User Administration>Manage Users. The Step 1 of 

2: Select a User page appears. 

2. Select the user profile radio button that you want to activate/deactivate. 

You can only activate/deactivate one user profile at a time.

3. Select Activate/Deactivate as shown in Figure 21. 

Figure 21. Step 1 of 2: Select a User (Activate/Deactivate a User)

4. The Step 2 of 2: Review User Profile for Activation/Deactivation page appears.

5. Verify the user profile should be activated/deactivated. Select Submit. A Confirmation page 

appears presenting the user profile that is activated/deactivated.

• Select Return to View User Profile List to return to the View User Profile List for 

that terminal.

• Select Return Home to the OTCnet Home Page.

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Unlocking a User Account

Unlocking a user account allows the user to log on to OTCnet Offline using his/her original 

password. For example, if a user locks his/her account after three failed log on attempts and 

remembers his/her password, you can unlock the user’s account without resetting the user’s 

password. 
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Unlocking a User Profile

To unlock a user profile, complete the following steps:

1. From the Administration tab, select User Administration>Manage Users. The Step 1 of 2 

Select a User page appears.

2. Select the user profile radio button that you want to unlock. 

3. Select Unlock Account as shown in Figure 22. 

Figure 22. Step 1 of 2: Select a User (Unlock User Account)

• You can only unlock one user profile at a time.

• Unlocking a user profile allows the user to log in to OTCnet Offline using his/her 

original password.

4. Verify the specific user profile should be unlocked and select Submit. A Confirmation page 

appears verifying the user profile is unlocked.

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• Select Return to View User Profile List to return to the View User Profile List for 

that terminal.

• Select Return Home to return to the OTCnet Home Page.

Unlocking a user account also allows the user to reset/change their offline password 

and multi-factor authentication (MFA). The application resets their MFA status, 

updates the offline password for the user and initialization file, and prompts the 

user to set up again their two-factor authentication. The user then can login to their 

OTCnet offline account. 

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Resetting a User Password and Multi-Factor Authentication (MFA)

Resetting a user’s password allows the user to receive a new temporary password to access 

OTCnet Offline. For example, if a user locks his/her account after three failed log in attempts 

and does not remember his/her password, or if a user forgets his/her password, you can reset 

the user’s password to a temporary password. After the password is reset, communicate the 

temporary password to the appropriate user. 

To reset a user password from Manage Users, select the user profile for the user whose 

password and reset the password. 

If the user enters their password incorrectly three times or inputs their one-time MFA code 

incorrectly 10 times, they must contact their administrator to reset their account. 
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Resetting a User Password and Multi-Factor Authentication (MFA)

To reset a user password, complete the following steps:

1. From the Administration tab, select User Administration>Manage Users. The Step 1 of 2 

Select a User page appears.

2. Select the user profile radio button for the password you want to reset. 

3. Select the Reset Password and MFA button as shown in Figure 23. 

Figure 23. Step 1 of 2: Select a User (Resetting a User Password and MFA) 

4. The Step 2 of 2 Review User Profile for Password Reset and Multi-Factor Authentication 

page appears. Verify the following user’s profile password and MFA should be reset and 

select Submit as shown in Figure 24Figure 23. 

 Figure 24: Step 2 of 2: Review User Profile for Password Reset and MFA

5. The system resets user MFA status as part of this step. User will need to set up the MFA

again upon next login. 
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6. The system displays the user’s temporary password to you, the Check Capture 

Administrator, on the screen.

The user must have already:

• Entered their password incorrectly three times 

• Input their one-time code incorrectly 10 times

• Contacted their administrator to reset their status 

7. Copy and paste the temporary password and provide it to the user whose account has 

been unlocked. 

8. User receives temporary password from you, the Check Capture Administrator, and logs 

into offline using the temporary password and email address. 

9. The system prompts the user to change offline password. 

10. User changes offline password. 

11. The system updates the offline password for user and initialization file and prompts the 

user to set up their MFA again.

• You can only reset one user password at a time.

• Communicate the User ID and temporary password and provide it to the appropriate 

user. The User ID is the same as the one used to access OTC Online.

• Select Return to View User Profile List to return to the View User Profile List for 

that terminal.

• Select Return Home to return to the OTCnet Home Page.

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Printing a User List

When managing user profiles, you can export and print out a detailed user list in the following 

formats: Word, Excel or PDF. The User List report provides details, i.e., OTC Endpoint, 

Agency Location Code plus 2 (ALC+2), User ID, User Name, Create Date, Last Access 

Time, Download Time, and Role Name. 
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Printing a User List

To print a user list, complete the following steps:

1. From the Administration tab, select User Administration>Manage Users. The Step 1 of 2 

Select a User page appears. 

2. Select Print User List as shown in Figure 25. 

Figure 25. Step 1 of 2: Select a User (Print User List) 

3. The Print User List preview page appears. Under Export as, you have the following options: 

• Select PDF, Word or Excel 

• Select Download

Or

• Select Print PDF Report

Select Previous to return to the View User Profile List for that terminal.

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Topic 7 Manage a Check Capture Terminal Offline

If you are assigned the role of Check Capture Administrator (CCA) or Check Capture 

Supervisor (CCS), you are the only authorized users who can configure the OTCnet Offline 

check capture settings for your agency’s terminal(s). To meet your location’s check capture 

needs, each OTCnet terminal must have configuration settings individually applied. 

You can add or update the following:

• System Configuration: Used to ensure Task Execution on Start Up or Batch Close, LVD 

usage, and receipt printing.

• Application Configuration: Used to define a Terminal ID, processing mode, specify a 

cashflow method, as well as specify batch control and batch control prompts.

• Devices Configuration: Used to specify the scanner type and communication channel and

enable franking.

• Standalone Configuration: Used to define a secondary storage, specify if supervisor 

approval is required to upload a batch, specify retention periods for batches and audit logs, 

as well as specify secure batch transmission details and proxy server configuration details (if 

applicable).

• Available OTC Endpoints: Used to add available OTC Endpoints for check capture. 

• Configured OTC Endpoints: Used to set a default OTC Endpoint, review alreadyconfigured OTC Endpoints or remove unused OTC Endpoints from the terminal.

Configure a Check Capture Terminal Offline

To configure a check capture terminal offline, you must update the terminal configuration, which 

consists of the System Configuration (Task Execution, LVD Usage and Receipt Printing), 

Application Configuration, Devices Configuration (Scanner Model, USB Port, Serial Port 

and Franking Enabled), and the Standalone Configuration (Secondary Storage, 

Supervisor Approval, Retention Periods, Secure Batch Transmissions and Proxy Server 

Configuration). Once you have configured these settings, you can update the Configured 

OTC Endpoints and/or add the Available OTC Endpoints and review the configuration 

options. 
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Configure a Check Capture Terminal Offline

To configure a check capture terminal offline, complete the following steps:

1. From the Administration tab, select Manage Check Processing>Terminal Configuration

>Modify. The Step 1 of 4: Gathering Terminal Information page may appear briefly as 

shown in Figure 26.

Figure 26. Step 1 of 4: Gathering Terminal Information

When the Automated terminal detection in progress message appears, the system reads 

the desktop settings and displays the appropriate information on the next page.

2. The Step 2 of 4: Update the Terminal Configuration page appears. Enter the system 

configuration. 

Under System Configuration: 

Set Task Execution by completing the following:

• Checking or unchecking Start Up and/or Close Batch for the following:

• Download OTC Endpoint

• LVD Download

• Acknowledge Batch

• Upload Batch

3. Select Next. The Step 3 of 4: Update the Configured OTC Endpoints page appears as 

shown in Figure 27. 

Figure 27. Step 3 of 4: Update the Configured OTC Endpoints

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• By default, all tasks execute on Start Up and Close Batch. Unless you want the 

tasks to execute on Start Up and Batch Close every time, customize your options 

appropriately. If none of the tasks are checked, then none of the tasks are executed.

• Download OTC Endpoint: If enabled, the offline application automatically 

downloads updated forms, organization information, DDS flags, and the endpoint 

status from the OTCnet Online servers.

• LVD Download: If enabled and there is no previous LVD located on the terminal, the 

full LVD downloads. Subsequent LVD Downloads:

• Update existing records (if necessary)

• Download new records

• Acknowledge Batch: If enabled, the offline application automatically acknowledges 

any uploaded batches that have successfully been processed by the OTCnet Online 

application.

• Upload Batch: If enabled, OTCnet Offline automatically uploads any approved 

batches. If the supervisor approval flag is unchecked in terminal configuration, the 

Upload Batch task uploads Closed batches. The local activity log also uploads during 

the Upload Batch task. Additionally, the terminal configuration information uploads 

for use by Customer Service in Terminal Query.

Set LVD Usage as shown in Figure 28 by, optional

• Checking or unchecking Personal Check and/or Non Personal for Customer 

Present

• Checking or unchecking Personal Check and/or Non Personal for Customer 

Not Present

• Entering the number of days an LVD Download override is required after

Figure 28. LVD Usage

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• By default, all four checkboxes (Personal and/or Non Personal checks and 

Customer Present and/or Customer Not Present) for (Local Verification Database) 

LVD Usage are checked and they are optional. If none of these items are checked, 

the LVD verification feature is disabled.

• If any of the LVD Usage check boxes are checked, the number of days an LVD 

Download override is required after is required. The LVD Download override is 

required after field specifies the number of days that can pass before the LVD is 

considered stale and requires a Check Capture Supervisor to approve scanning 

checks against the stale LVD; otherwise, the operator is required to download the 

latest LVD.

Set Receipt Printing by, optional

• Checking Person Present, optional

• Select the Manual or Automatic radio button

• Check with preview

• Checking Person Not Present, optional

• Select the Manual or Automatic radio button

• Check with preview

• Leaving both the Person Present and Person Not Present fields unchecked results 

in the disabling of this option. If receipts are desired, select the appropriate box(es). 

• Choosing Manual requires that the operator take additional steps to print the receipt. 

• Choosing Automatic results in a receipt printout each time a transaction has been 

entered. 

• Choosing the with preview option allows the operator to see the receipt on the 

screen prior to the generation of the printout. 

• When the Person Present and/or Person Not Present fields are selected, the 

default setting is Manual. 

• When printing receipts, the system prints to the Windows default printer. All receipts 

print to the Windows default printer.

Under Application Configuration, enter the Terminal ID, Processing option, 

Cashflow, Batch Control and Batch Control Attempts: 

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• Enter the Terminal ID

• The Terminal ID field is available for data entry during initial setup. After the 

Terminal ID is assigned it is protected and cannot be changed.

• The Host Name field is automatically generated based on your computer’s registry 

and cannot be changed.

• Select Single or Batch for Processing mode

• Single processing mode allows the user to scan only one check at a time. 

• Batch processing mode allows groups of checks to be scanned all at once, prior to 

the data entry for the items. The Batch processing mode is available for EC7000i, 

EC9100i, and all Panini scanners.

• Select Settle Best Method or Truncate All Items for Cashflow

• Check Back Office Processing Only

• The Settle Best Method is the default selection and when selected exclusively on 

the configuration screen, all processing methods (Customer Present, Customer 

Not Present, and Back Office) are allowed for either personal or non-personal items 

on the Entry Screen. 

• The Back Office Processing method should be used by agencies that receive 

payments in person and scan the checks at a later time in a controlled, back office 

environment. 

• Truncate All Items represents only non-personal items are allowed (for all 

processing methods) on the Entry Screen.

• Select Optional or Mandatory for Batch Control

• If the Batch Control is set to Optional, OTCnet prompts the user to use the batch 

control and enter the batch control totals. 

• If the Batch Control is set to Mandatory, OTCnet prompts for batch control totals.

• Select Prompt on Batch Create and/or Prompt on Batch Close for Batch 

Control Prompts. 

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Under Devices Configuration as shown in Figure 29, 

• Select the Scanner model, required

• Select USB Port or Serial Port, required

• Select the Serial Port type

Figure 29: Device Configuration

• USB Port: EC7000i, EC9100i, Panini MyVision, Panini VisionX, and Panini I: Deal 

scanners require a USB port communication channel. EC7000i scanners support 

USB and Serial communication channels.

• Serial Port and COM dropdown: The user selects the serial port (i.e., COM port) 

where they have connected a serial scanner.

• USB-to-serial adapters: USB-to-serial adapters are not supported. EC7000i scanners 

support USB and Serial communication channels.

• A “No Serial Ports are available for configuration” message displays if a Serial Port is 

not available for the terminal. A “No Serial Ports are available for configuration” 

message does not display if the terminal has a COM port enabled or if there a COM 

port enabled and there is no physical Serial Port.

• Check Franking Enabled, optional

The Franking Enabled option allows the scanner to automatically stamp the front of 

checks. Franking is available for EC7000i, EC9100i, and Panini I: Deal scanners.

Under Standalone Configuration, 

• Set Secondary Storage by, required

• Specifying the preferred Secondary Storage folder location in the 

Secondary Storage location

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• As a best practice, it is recommended that you use an external secondary storage 

folder location, for example a shared or network drive (e.g., 

E:\OTCnet\SecondaryStorage). 

• If you do not specify an external folder location and attempt to use a folder on your 

local workstation, you receive a warning message. 

• You can use Windows Explorer to specify (and enter) the preferred folder location for 

Secondary Storage on the terminal. 

• You can either manually enter the preferred folder location or copy the path from the 

Windows Explorer path field and paste it into the Secondary Storage field.

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• Set Supervisor Approval by, optional

• Checking or unchecking Supervisor Approval Required for Upload 

Batch

• By default, the Supervisor Approval Required for Upload Batch is unchecked. 

Checking Supervisor Approval Required for Upload Batch indicates that a Check 

Capture Supervisor’s (CCS), or a check capture user with the Batch Approver

permission, approval is required to upload a batch to the OTCnet server when there 

is internet connectivity. 

• Additionally, the Check Capture Supervisor must

• .+ approve the batch from the terminal where the checks were captured. If 

unchecked, batches that are Closed but not Approved may be uploaded but must be 

approved once the batch is available in Online OTCnet.

• Set Retention Periods by,

• Entering the number of days for Batch Retention Period

• Entering the number of days for Audit Log Retention Period

• The Batch Retention Period refers to the period of time that a batch is available in 

both primary storage and secondary storage. 

• After the Batch Retention Period passes for a batch, the batch is removed from 

Primary and Secondary Storage. This only applies to Acknowledged and Deactivated 

batches. All other batches remain in Primary and Secondary storage indefinitely.

• By default, the Batch Retention Period is set to 30 days. By default, the Audit Log 

Retention Period is set to 365 days.

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Under Secure Batch Transmission, 

• Set the WSDL URL by, 

• Selecting the Number of Re-Tries

• Entering the number of milliseconds for Re-Try Interval

• By default, the WSDL URL Number of Retries is set to 3. 

• The Number of Re-Tries is the number of attempts the OTCnet Offline application 

makes to connect with the OTCnet Online server. 

• The Re-Try Interval allows for specifying the number of milliseconds before the 

OTCnet Offline attempts another connection to the OTCnet Online server (to 

maximum of 100,000 ms) in order to transmit the batch.

Under Proxy Server Configuration, if applicable

• Check Use Firewall Agent

• Enter the Firewall Agent

• Check User Proxy

• Enter the Proxy Timeout

• Enter the Proxy User

• Enter the Proxy Password

• Enter the Proxy Server

• Enter the Proxy Port

• If Proxy Server Configuration settings are entered when the Check Capture 

Administrator’s profile was retrieved, then the Proxy Server Configuration settings 

are saved in the system, are displayed here, and can be modified.

• If the Use Firewall Agent option is enabled, then the Fire Agency is available for 

configuration and the agent name can be entered. 

• If the Use Proxy option is enabled, then Proxy Timeout, Proxy User, Proxy 

Password, Proxy Server, and Proxy Port are available for configuration. 

4. Add or remove the OTCnet endpoint(s) that performs check scan, designate a default OTC 

Endpoint. Select Next. 

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Under Available OTC Endpoints, 

• Select the OTC Endpoint(s) you want to add by checking the box(es) under the 

Add column, and select Add as seen in Figure 30.

Figure 30. Step 3 of 4: Update the Configured OTC Endpoints

Under Configure OTC Endpoint, 

• Select a Default OTC Endpoint, required.

• Select the OTC Endpoint(s) you want to Delete by checking the box(es) under 

the Remove column, and select Remove, if applicable.

• The OTC Endpoints are permission based and are only visible to users with the 

appropriate permissions.

• Selecting a Default OTC Endpoint determines which OTC Endpoint to use when 

performing Scan Checks actions.

• Multiple OTC Endpoints can be selected but only one can be set as a Default OTC 

Endpoint. 

• At least one Default OTC Endpoint is required per terminal.

5. Select Next. The Step 4 of 4: Review the Terminal Configuration page appears. Verify the 

Terminal Configuration is correct and select Submit. Select Edit to modify the information 

entered.

6. A Confirmation page appears stating that the Terminal Configuration record has been 

updated.

Select Return Home to the OTCnet Home Page.

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View a Check Capture Terminal Offline Configuration 

To view a check capture terminal configuration, you can view all aspects of the configuration, 

including the Default OTC Endpoint, System Configuration, Application Configuration, 

Devices Configuration and Standalone Configuration. 
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View a Check Capture Terminal Offline Configuration 

To view check capture terminal configuration settings, complete the following steps:

1. Select the Administration tab and select Manage Check Processing>Terminal 

Configuration>View. The View page appears as shown in Figure 31. 

Figure 31. View Terminal Configuration Page

Select Return Home to the OTCnet Home Page.

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Topic 8 Search an Audit Log Offline

The audit log records all interactions between the user and OTCnet. It allows users to search 

and view Audit Log entries for the completed audit trail within OTCnet. The Audit Log is 

available for download to a comma separated value (CSV) report and opens in a spreadsheet 

program. It’s also available to print in a formatted audit log report. 

If the audit log records contain Personally Identifiable Information (PII), the data is masked in 

the Transaction Description. To view more details about a specific batch, including PII, access 

Batch Management. 

Each user role is authorized to view specific audit logs as shown in Table 2. 

Table 2: Audit Log User Permissions

User Role Audit Log Access

Check Capture Administrator (CCA) Partial administration-related activities and all check capturerelated activities

Check Capture Operator (CCO) Own check capture-related activities

Check Capture Lead Operator (CCLO) Own check capture-related activities

Check Capture Supervisor (CCS) Partial check capture-related activities pertaining to own 

actions or actions taken by their CCO or CCLO

FS Viewer or Security Viewer Administration-related, check capture-related, check 

processing-related, and deposit processing-related activities

Card Administrator 

(CA)

Partial administration-related activities and all card-related 

activities

Card Operator 

(CO)

Partial access to user’s own card-related activities

Search an Audit Log Offline

You can search audit logs by module, user, OTC Endpoint, and other search criteria, i.e., From

and To date, Keyword, Category Name, Terminal ID, Batch ID, Event Type and Operation 

Mode. If you run additional searches, the Search Results table repopulates with the results of 

the new search. Before you can view an audit log, you must access OTCnet Offline and enter 

your online User ID and offline password. 
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Search an Audit Log Offline

To search an audit log using OTCnet Offline, complete the following steps:

1. From the Administration tab, select Audit. The Search Audit Logs page appears. 

2. Enter the search criteria for the activities you would like to view.

Under Search Criteria, optional

 Select a Module type

 Enter a User

 Select an OTC Endpoint

 Enter the From and To date and time ranges, required

 Select a Keyword, required

 Select a Category Name

 Enter the Terminal ID

 Enter the Batch ID

 Select an Event Type

 Select an Operation Mode

• The Module drop-down options vary by user role. Module options include 

Administration, Check Processing, and Deposit Processing. 

• If you do not know the full name of the OTC Endpoint, enter a partial name search 

(as few as one letter) in the Starts with text box and select the Select From List 

icon (magnifying glass).

• The From and To Created On Date must be entered in MM/DD/YYYY format and 

cannot exceed 30 days.

• The Keyword and Category Name drop-down options vary by user role. 

• Event Types are categories of events recorded by the audit log as shown in Table 3. 

Event Types. 

• Operation Mode option includes Offline. 

Table 3. Event Types

Event Type Description

All Includes all event types in the audit log 

Error Error entries are created when the system is unable to complete an action.

Informational Information entries are general records of the activity that has happened while using OTCnet.

Warning Warning entries are created to inform the user when events of note have taken place. This 

includes cancelling an action, deleting information from the system and inactive users.

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3. Select Search. The Search Results table appears.

• If you run a search without specifying any criteria, the search results include all 

activities in the system that you have access to view. Run additional searches and 

the Search Results table repopulates with the results of the new search.

• Select Download to download the search results. 

• Select Print Audit Log Records to print a formatted audit log record.

If the audit log records contain Personally Identifiable Information (PII) in the 

Transaction Description, the data is masked. To view more details about a specific 

batch including PII, access Batch Management. 

4. Select Download to download the search results as shown in Figure 32. Select Print Audit 

Log Records to print a formatted audit log record as shown in Figure 32. 

Figure 32. Audit Log ID

5. Select the Audit Log ID hyperlink to view additional details for an individual audit log entry. 

The View Audit Log Details page appears as shown in Figure 33. 

Application Tips

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Figure 33: Sample View Audit Log Details 

• Select Previous to return to the previous page.

• Select Return Home to the OTCnet Home Page.

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Topic 9 Recover a Batch

If you are assigned the role of Check Capture Supervisor (CCS), you can recover a batch 

from a non-functioning terminal and restore items to a backup terminal. Batch Recovery occurs 

when a check capture terminal unexpectedly fails - any time prior to batches being uploaded 

Online. 

For the Batch Recovery function to work, the following steps must be completed: 

• The backup or contingency terminal being used to process batches must be closed and 

transmitted before using the terminal for batch recovery. 

• The primary terminal and the contingency terminal must both have the same storage or a 

compatible secondary storage. 

• You must review the total number of batches that were successfully recovered from 

secondary storage.

• The full name of the user on the new terminal must match the name of the user that created 

the batch. 

• The Agency Location Code (ALC) and Terminal ID must match the ALC and Terminal ID for 

the recovered batch.

• The Recover Batch function supports the recovery of batches that contain transactions with 

associated accounting codes from secondary storage.
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Recover a Batch

To recover a batch, complete the following steps: 

1. From the Administration tab, select Utilities>Batch Utilities>Batch Recovery. The 

Review Recovery page appears. 

The Recover Batch function supports the recovery of batches containing transactions 

with associated accounting codes from secondary storage.

2. Select Submit as shown in Figure 34. The Percentage Complete dialog box appears.

Figure 34: Batch Recovery Review

Wait until the display percent completion reaches 100% before selecting Close. 

Select Close. The Review page presents the total number of batches that were successfully 

recovered from the secondary storage. 

3.

• If the Cancel button is selected before the batch recovery is complete, a dialog box 

appears asking if you want to cancel the batch recovery. 

• Select Yes to cancel the batch recovery. 

• Select No to continue recovering the batch.

• Select Return Home to return to the OTCnet Home Page.

Application Tip

Application Tip

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Summary 

In this chapter, you learned: 

• The purpose of Setting Up and Configuring Check Capture Offline

• Downloading and Installing OTCnet Offline Check Capture Software

• Retrieving a Check Capture Administrator Profile

• Managing OTC Endpoints

• Managing User Profiles

• Managing Offline Users

• Managing a Check Capture Terminal Offline

• Searching an Audit Log

• Recovering a Batch