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         U.S. Department of Homeland Security - Federal Emergency Management Agency - National Flood Insurance Program

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  For general inquiries about the National Flood Insurance Program (NFIP), contact the **FEMA Mapping and Insurance eXchange (FMIX) center at 877-336-2627** or by **email**.

                                  For general inquiries you can contact: FEMA-FMIX@fema.dhs.gov. Most inquiries are answered within 5 business days.For WYO Contact Information, see the NFIP WYO Toll-Free Contacts.
              Live chat operators available fromMonday - Friday 9 a.m. – 5 p.m. ET
              What can we help you with?
              Policy and Claim IconA Flood Insurance Policy & Claims**Contact your insurance agent or****company****to purchase, change, or renew your policy or to learn more about coverage.**If you are not sure who your insurer is, you can call the FMIX Help Center at 877-336-2627. If you have a policy with NFIP Direct, call 800-638-6620 to start your claim.
              Claim IconA Flood Map**Visit the****Map Service Center****or call 877-FEMA-MAP (877-336-2627).**During business hours, you can also live chat with a FEMA map specialist.
              After a Disaster IconAfter a DisasterVisit DisasterAssistance.gov or call **800-621-3362 (TTY 800-462-7585)**.If you have flood insurance and have filed a flood claim, FEMA encourages you to also apply for disaster assistance. You may be eligible to receive help for uninsured or underinsured losses, including assistance for temporary housing.


Still Need Help? If you are unable to find the information you need from your insurance provider or the NFIP, visit the Office of the Flood Insurance Advocate.
 Flood Insurance Advocate
  Live Chat


FEMA | National Flood Insurance Program
                        500 C St SW,
            Washington,
            D.C.
            20472 Disaster Assistance:
          (800) 621-FEMA An official website of the Department of Homeland Security
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