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FLETC

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Handbook

fletc.gov | Version | 2.6

Federal Law Enforcement Training Centers
Statement of Mission

Vision Statement

The Federal Law Enforcement Training Centers, through strategic 

partnerships, prepares the federal law enforcement community to 

safeguard America’s people, property, and institutions.

FLETC conducts three enterprise-level law enforcement training 

activities:

The Federal Law Enforcement Training Centers is America’s enterprise resource 

for federal law enforcement training.

ucess

ervice

nnovation

ntegrity

ational

ision

ission

• Producer: We are a producer of law enforcement training, training 

products,training services, training systems, training research, and training 

infrastructure configured to meet the needs of our federal partners.

• Resource: We are a resource that provides access to these products and 

services to state, local, tribal, private, and international law enforcement 

partners.

• Steward: We are a good steward, serving as the U.S. Government’s 

executiveagent for the resources allocated for law enforcement basic 

training.
1 | Introduction.......................................................pg.4

2 | Standards of Conduct......................................pg.7

3 | Housing...........................................................pg.15

4 | Telephone Use Information .......................... pg.21

5 | Severe Weather Information ........................ pg.26

6 | Information Technology (IT) Systems........... pg.28

7 | Weapons .........................................................pg.31

8 | Uniform and Other Student Attire................. pg.32

9 | Reasonable Accommodation Process ......... pg.35

10| For Official Use Only Information ............. pg.37

11| Transportation........................................... pg.38

12| Dining Hall and Student Center Meals .... pg.41

13| Health and Well-Being ............................. pg.42 

14| Safety and Environmental ........................ pg.50

15| Equal Employment Opportunity ............... pg.54

16| Graduation and Departure Information .. pg.55 

Artesia, N.M. pg. 56 

Charleston, S.C. pg.59 Glynco, Ga. pg.64 

17| 19 | Cheltenham, M.D. pg.62

18| 20|

Location Specific Resources (FLETC.gov under Locations)

Table of Contents
4

Introduction

History

Welcome to the Federal Law Enforcement Training Centers (FLETCs). Now that you 

have arrived, registered and been assigned a room, you are ready to begin your 

FLETC experience. The information in this Student Handbook can guide you on 

your way and will greatly enhance your learning experience. We will make every 

effort to make your stay with us a positive and rewarding one. 

The Visitor Control Center (VCC) is your first stop to gain access to a FLETC 

Training Delivery Point:

Artesia, Building 22, (FLETC.gov Artesia)

Charleston, Building 642, (FLETC.gov Charleston)

Cheltenham, Building 6, (FLETC.gov Cheltenham)

Glynco, Building 1, (FLETC.gov Glynco)

Originally a bureau of the Department of the 

Treasury, the FLETC became a component of the 

newly formed Department of Homeland Security 

(DHS) on March 1, 2003. Prior to the inception 

of the FLETC, the concept of consolidated law 

enforcement training circulated for a number of 

years until a pivotal moment in the late 1960s. 

Two studies indicated a clear need for a shared 

facility for consolidated Federal law enforcement 

training and highlighted a critical lack of:

• Quality training

• Permanent, trained cadre of instructors

• Adequate physical facilities

• Standardized course content

• Cost-effective training

The studies extensively analyzed the 

requirements for basic, advanced, in-service, 

and refresher training as well as specialized 

training for Partner Organizations (POs). As a 

result, Congress authorized the construction 

and appropriated funds for the establishment 

of an organization dedicated to train Federal 

law enforcement agencies. Initially established 

in 1970 as the Consolidated Federal Law 

Enforcement Training Center (C-FLETC) based 

in Washington, D.C., the organization relocated 

to its present headquarters in Glynco, Georgia 

in 1975 and became known as the FLETC. The 

FLETC now serves as an interagency training 

facility for more than 91 Federal organizations 

and operates four domestic TDPs, to include: 

Glynco, Artesia, Charleston, and Cheltenham. 

Individually, these locations each perform a vital 

role; collectively, they serve to meet the critical 

needs for law enforcement training throughout 

the United States.
5

Artesia, New Mexico 

TDP is home to a wide array 

of basic and advanced Law 

Enforcement programs. Notably, 

the U.S. Border Patrol, Bureau of 

Indian Affairs, tribal police, and 

Federal Air Marshals all base 

training academy operations in 

Artesia. Post Sept. 11, Artesia 

played a fundamental role in 

training for the Federal Air Marshal 

Service and the Federal Flight 

Deck Officer programs. These 

programs are still conducted in 

Artesia today. Artesia played a role 

in providing one of the signature 

Center Basic training programs, 

the Land Management Police 

Training (LMPT). In FY17, the 

Uniformed Police Training Program 

(UPTP) was added. Artesia plays 

an important role for the U.S. 

Secret Service and several other 

federal law enforcement agencies 

in the western U.S. The Artesia 

TDP offers instructor training 

in Firearms, Driving, Physical 

Techniques, Law enforcement 

Tactics. Active Threat, Officer 

Safety and Survival, and many 

more. 

Charleston, South Carolina

TDP specializes in maritime and 

advanced training for various 

agencies. Charleston serves as the 

center of training for the U.S. Coast 

Guard’s Maritime Law Enforcement 

Academy, Administrative Office of 

the U.S. Courts, Federal Probation 

and Pretrial Academy and the 

Food and Drug Administration. 

Charleston also supports various 

advanced training programs for 

the Immigration and Customs 

Enforcement, Customs and 

Border Protection, Naval 

Criminal Investigative Service 

and Transportation Security 

Administration. A signature 

component of the Charleston 

complex is the assortment of boat 

boarding platforms and shipboard 

training venues, to include the SS 

Cape Chalmers, a 494 foot Breakbulk Cargo Ship retired from the 

Military Sealift Command.

Cheltenham, Maryland

TDP was established by Congress 

through public law to support 

the in-service and continuing 

professional training needs of 

Federal and local law enforcement 

in the National Capital Region 

(NCR). Cheltenham is a nonresidential facility specializing 

in advanced training with an 

emphasis on vehicle operations, 

firearms, and tactics. Cheltenham 

has become recognized as a key 

provider in the NCR for refresher 

and qualification training and 

pre-deployment preparation. 

The facility hosts several onsite 

training partners, to include the 

Washington, D.C. Metropolitan 

Police Department, Department of 

State, Pentagon Force Protection 

Agency and the United States 

Capitol Police. Comprehensive 

driver training venues include 

an extensive off-road course. Of 

note, Cheltenham operates one of 

the largest known fully enclosed, 

climate controlled firearms 

facilities, including a 100-yard 

range among the seven individual 

ranges under one roof.

Glynco, Georgia 

TDP serves as a hub for basic 

training for numerous federal law 

enforcement agencies. Glynco 

serves as a major training location 

for the core FLETC Center Basic 

training programs: the Criminal 

Investigator Training Program 

(CITP), the Land Management 

Police Training Program (LMPT) 

and the Uniformed Police Training 

Program (UPTP). The approximately 

1,600 acre facility contains a wide 

range of specialized venues for 

the basic and advanced training 

of uniformed and investigative law 

enforcement personnel. 

In 1982, training was extended 

to state, local, rural, campus, and 

tribal law enforcement officers for 

advanced and specialized subjects. 

Today, the FLETC also exports 

international training to San 

Salvador, El Salvador; Gaborone, 

Botswana; Budapest, Hungary; 

and Bangkok, Thailand. Through 

the expanded use of technology in 

training, programs are delivered 

when and where they are needed.

Training Delivery Point (TDP) History
6

For more information on training for state, local and tribal law 

enforcement officers, please contact the Regional Coordinator listed 

corresponding to the region number for the location of your duty station, 

as indicated on the below map.

Regional Coordinator Region phone numbers:

Center Advanced / Leadership / Regional Coordinator (RC): 

(912) 506-1243

Region 1, RC: (301) 233-2115 Region 4, RC: (912) 230-9372

Region 2, RC: (912) 506-1206 Region 5, RC: (912) 506-2917

Region 3, RC: (912) 506-3438

Application Process

When completing a FLETC application, please be certain to complete all 

required information accurately. Social security numbers and dates of birth 

are required for all FLETC training. Your Personally Identifiable Information 

(PII) will be protected according to federal regulations.

To apply simply click the image below or Apply Now!

The application is only the first step. You will not be enrolled or registered 

at the time of the application. An administrator will review your submission 

and if FLETC can accommodate your request, you will receive an email 

notifying you of your selection approximately 3 weeks prior to the beginning 

of the class. Until you receive a Confirmation Email or Reporting Instructions, 

do not assume that you have a seat in the class and do not make travel 

arrangements. 

Contact FLETC Admissions with any questions regarding State, Local & Tribal 

Law Enforcement Training.

FLETC Application for Student Training (SASS)

State, Local & Tribal Law Enforcement Training

on FLETC.gov
7

Standards of Conduct

At all times, you are expected to conduct yourself in a manner befitting 

a government employee. Executive Order 11222 (18 U.S.C. 201) 

states the basic philosophy of conduct for those who carry out the 

public business: “Where government is based on the consent of the 

governed, every citizen is entitled to have complete confidence in the 

integrity of his government. Each individual officer, employee or advisor 

of government must help earn and must honor that trust by his own 

integrity and conduct in all official actions.” You are expected to adhere 

to these principles and to standards of behavior that will reflect credit 

upon the Government. Additionally, you are reminded that the Office of 

Personnel Management regulations state that Federal employees shall 

not engage in criminal, infamous, dishonest, immoral, or notoriously 

disgraceful conduct, or other conduct prejudicial to the Government. 

Included in the Government Code of Conduct is a statement regarding 

the responsibility to protect and conserve all Federal property.

You must be constantly aware that your behavior both at FLETC and 

in the local community is reflective not only of yourself, but also of the 

Federal Government, FLETC and the agency that you represent and 

work for. Model conduct is particularly important in your dormitories, 

where the rights of others to an environment conducive to study and 

rest are paramount. Misconduct on or off FLETC, at any time, is grounds 

for disciplinary action, to include dismissal from training.

Government

Conduct

Integrity

Morals & Ethics

Trust

U.S. Customs and Border Protection Field Operations Academy Honor Guard retires the colors during 

the Peace Officers Memorial Day ceremony at the FLETC in Glynco, Georgia on May 1, 2018. (FLETC 

OPA, David Tucker)
8

Unwelcome conduct which unreasonably interferes with an individual’s work 

performance or creates an intimidating, hostile, or abusive work environment. 

Conduct that denigrates or shows hostility toward an individual.

Students who observe, are informed of, or reasonably suspect incidents of 

possible sexual harassment or inappropriate behavior must immediately report 

such incidents to FLETC officials. 

Failure to report such incidents to FLETC may result in disciplinary action up to an 

including dismissal from training. 

If you are the victim or witness to sexual or discriminatory harassment-report it!

Contact your Instructor, Program Specialist, Agency Representative, 

Agency EEO Official, or the FLETC EEO Office at (912) 267-2609

FLETC Ombudsman at (912) 267-2609.

Report to FLETC Office of Security and Professional Responsibilities 

(OSPR) Contact at (912) 261-4598.

Harassment

Mandatory Reporting

WE ARE ALL ACCOUNTABLE

ZERO TOLERANCE

DO THE RIGHT THING

BE RESPECTFUL

IMPORTANT MESSAGE

Report Harassment and 

Other Misconduct at FLETC
9

Student Honor Code

The Student Honor Code is based on the premise that persons aspiring to 

serve as law enforcement agents/officers should exhibit the highest levels 

of personal conduct and integrity. The Student Honor Code prescribes that 

all work submitted by a student be the sole product of the student. You 

have an obligation to uphold the highest standards of integrity in training, 

which includes a refusal to tolerate dishonesty by other students. You should 

have an active interest in contributing to the existence of a high sense of 

moral and social responsibility on the part of all students. All allegations 

of cheating must be reported to the appropriate personnel, typically your 

Program Specialist.

The Student Honor Code applies not only to written examinations, 

but also to all work performed in graded practical exercises (PE) and 

laboratory exercises of a training program. Student Honor Code 

violations, as outlined in FLETC Directive 67-35.C, “Student Misconduct,” 

will result in an expulsion from training. The following are considered to 

be violations of FLETC's Student Honor Code as it pertains to dishonesty 

(cheating) on written examinations and graded PEs:

• Copying from another student’s work.

• Soliciting, giving, and/or receiving unauthorized aid (e.g., 

intentionally firing on another student’s targets to help them 

qualify; telling a student the evaluated criteria of a Practice 

Excercise (PE) before the evaluation).

• Duplicating or replicating of any part of an examination, laboratory 

exercise or PE(e.g. cutting or copying from another student’s Affidavit 

or Status Report and pasting it in your Affidavit or Status Report).

• Exchanging and/or transmitting examination questions/materials or 

study aides from one class to another.

• Use of or possession of duplicated or replicated examination 

questions/materials.

• Using unauthorized aids.

• DO YOUR OWN WORK!!

Each instance of alleged cheating will be fully investigated, to determine 

the validity of the allegation. Allegations of cheating shall be made a 

matter of official record, together with the results of the investigation 

and appropriate action. If you are found cheating, you will immediately 

be dismissed from training. If you are dismissed from training because of 

cheating, you will not be permitted to attend subsequent FLETC training. 

Upon receipt of this handbook, you agree to the pledge that you will 

neither give nor receive aid from any unauthorized source before or 

during an examination or PE and that if you observe or learn of another 

student’s violation of FLETC Student Honor Code, you are bound to 

report to the Program Specialist the name of such student(s) involved 

and furnish such evidence that is available to support your charge. For 

FLETC Student Honor Code to operate successfully, the cooperation of 

the entire student body of FLETC is essential.

Classroom Conduct

Sleeping, eating, the use of ear buds, the use of tobacco products, talking 

on cell phones, and reading of non-training related material is strictly 

prohibited in the classroom. During an authorized break, students are 

permitted to take their cell phones out of the main classroom and go outside 

to text or make calls. Cell phone use is prohibited in the main classroom 

and hallway areas. If authorized by your agency, students may use laptop 

devices to take notes or view class material in the main classroom. During 
10

use, these devices should not be a distraction to other students. In the 

event a distraction is reported, immediately stop using the device while 

an agreeable alternative solution is pursued. Non-alcoholic drinks may 

be permitted in the classroom, provided the beverage containers have 

a lid. Certain training locations, such as computers labs, may prohibit 

beverages.

 ARTESIA in addition

The U.S. Border Patrol, and the Bureau of Indian Affairs prohibit basic 

students using cell phones during the training day. Exceptions may be 

granted based on student leadership roles by the agency.

Fraternization Policy

The students and staff have the right to expect that decisions 

and evaluations are based upon proficiency, impartiality and 

professionalism. Such an environment encourages mutual 

professional respect, as the fundamental basis for student/staff 

relationships at FLETC and contributes to the continued effective 

performance of the duties and responsibilities of FLETC. 

Fraternization and other inappropriate student/staff relationships 

violate the high standards needed to maintain and assure the 

effective performance of duties and maintenance of public trust. 

The definition of “staff” is interpreted broadly; to include FLETC 

instructors, FLETC support personnel, agency staff and contract 

personnel who have direct contact with students. It does not matter 

that the instructor or staff member is not assigned to your class or 

program. All incidents of fraternization should be reported to the 

Program Specialist.

Driver training vehicles on driver training range at sunset in Glynco, Ga. (FLETC OPA/David Tucker)
11

Types of infractions and/or misconduct include, but are not limited to, the following: 

Types of Infractions and/or Misconduct

• Cheating or violating FLETC Honor Code.

• Lying or engaging in dishonest behavior.

• Stealing or using another’s property.

• Engaging in harassing behavior.

• Misuse or excessive use of force.

• Misuse, excessive use, or threatened use of 

force with a FLETC training aid or platform.

• Dangerous or reckless use of a firearm.

• Gratuitous use of profanity.

• Fraternization between FLETC staff and 

students.

• Failing to wear required uniform properly or 

wearing improper attire while in training or 

at the dining facility.

• Being intoxicated and/or impaired during 

training.

• Using controlled substances and or abusing 

prescription drugs at any time.

• Intentionally or willfully failing to follow 

instructions.

• Disrespect, defiance or belligerence directed 

at an instructor, staff member or other 

student.

• Intentionally or willfully engaging in unsafe 

conduct during training.

• Using tobacco products in a class or a 

dormitory room, government-owned building 

or in a government-owned vehicle.

• Bringing inappropriate materials to training.

• Inattentiveness or sleeping during training.

• Engaging in conduct that is disruptive.

• Exhibiting a behavioral problem as outlined 

in pertinent FLETC directives.

• Engaging in conduct that violates Federal, 

state or local law.

• Intentionally or recklessly damaging Federal 

property or the personal property of another.

• Being tardy, late, or absent from training 

without permission.

• Providing false information on a Physical 

Performance Requirements form.

• Exhibiting an uncooperative or indifferent 

attitude during training.

• Failing to cooperate in an administrative 

inquiry or criminal investigation.

• Failing to report infractions and/or 

misconduct covered in this manual.

• Inappropriate or unauthorized use of 

government information technology 

resources.

• Engaging in conduct that is prejudicial to 

good order and discipline or is of a nature 

to bring discredit upon FLETC or the Federal 

Government.
12

Grievances

Students are encouraged to address issues or 

grievances as they arise. Students should start 

with their Class Coordinator, to resolve these at 

the lowest level and in a timely manner. Most 

issues can be resolved informally by discussing 

the matter with the Class Coordinator, who will 

elevate or consult with the chain of command, 

if needed. In addition to utilizing the Class 

Coordinator, students have multiple avenues 

to address grievances. 

FLETC Student Feedback Process

FLETC’s Student Feedback process provides for 

a continual evaluation of the course content 

and instruction. The surveys are collected 

electronically and can be submitted at any time. 

Student feedback surveys provide students 

an opportunity to address grievances with 

instruction, student conduct, potential offensive 

or inappropriate language or behavior, and 

fairness in grading. 

FLETC Equal Employment 

Opportunity (EEO) Office

FLETC EEO Office seeks to prohibit and prevent 

harassment, discrimination, and retaliation in 

the training environment for participation in 

activities protected by various civil rights laws. 

Students may contact EEO Office: (912) 267-

3316 or email the EEO Office general email box, 

fletc-eeo@fletc.dhs.gov. 

FLETC Ombudsman

The Ombudsman Program serves as an 

independent resource that provides a 

confidential, neutral, and informal process 

to facilitate fair and equitable resolutions to 

concerns that arise in the organization, and to 

also serve as an information and communication 

resource, upward feedback channel, advisor, 

dispute resolution expert, and change agent. 

Students may contact the Ombudsman at fletc.

ombudsman@fletc.dhs.gov.

FLETC Office of Security and 

Professional Responsibility (OSPR) 

FLETC Office of Security and Professional 

Responsibility (OSPR) conducts investigations 

of criminal and serious misconduct involving 

FLETC staff, students, and training operations. 

Allegations of misconduct involving FLETC 

resources may be reported to the Office of 

Professional Responsibility (OPR) Hotline 

at (912) 261-4598 or by email at fletc.opr.

complaints@fletc.dhs.gov.

While all grievance and appeal decisions of 

FLETC leadership are final, students may 

inform our accrediting organization, Council on 

Occupational Education (COE), if they feel their 

issues are not satisfactorily resolved (NOTE –

the COE is not recognized as a formal appeal 

authority within FLETC directives).

The Council on Occupational Education (COE) 

can be reached at:

Council on Occupational Education (COE)

7840 Roswell Road

Building 300, Suite 325

Atlanta, GA 30350

Telephone (Local): 770-396-3898

Telephone (Toll-Free): 800-917-2081

Fax: 770-396-3790

https://council.org
13

Media Services

Media services are provided to support all students attending FLETC 

training programs, however, the scope, scale, and materials provided to 

each program varies based on the training program and Training Delivery 

Point you will attend. You may receive printed textbooks, handouts, 

and class schedules on your first day of class or you may be given a 

username and password to the eFLETC ecosystem that will allow you 

access to your student materials online at any time. Additionally, you 

may have access to FLETC’s Multimedia Center computer labs, web 

access to thousands of scientific journals, and internet access via the 

Guest Wireless Network.

Student Honor Code

You are required to attend all scheduled classes and training sessions. 

You will not be granted annual leave while you are in training, unless 

extenuating circumstances apply. If unforeseen circumstances arise, 

your leave request must be coordinated through both your Program 

Specialist and your agency. As a general rule, if you miss one or more 

of the first three (3) days of basic training, you will not be permitted 

to participate in that class. Special considerations will be given if you 

experience unavoidable delays in travel to FLETC. If a laboratory 

exercise is missed as a result of a FLETC Health Unit medical restriction, 

the training must be “made up” after hours. For emergency situations 

only (e.g., death in the family, illness, hospitalization, court appearance, 

etc.) a student may miss no more than 24 hours of training during the 

training program. This typically equates to three (3) training days. Also, 

when a student misses a substantial amount of training in one topical 

area (Physical Training Division (PTD) sessions, firearms, tactics, 

etc.) the student may be dismissed from training. A substantial amount 

typically equates to three (3) consecutive sessions of a specific topic 

area. When, in the judgment of the Training Management Division, 

Division Chief, or designee, your cumulative absences result in too many 

classes being missed, and your success in the program is severely 

compromised, you will be dismissed from training and returned to your 

agency.

Alcoholic Beverages

Alcoholic beverages shall not be consumed or possessed by any personnel 

during normal training hours or adjacent to a training area at any time. 

During non-training hours, your use of alcohol becomes a personal choice, 

but that choice cannot, in any way, interfere with your training or place 

others at risk. The general rule is to refrain from consuming any alcoholic 

beverages at least eight (8) hours prior to duty. That rule applies to our 

training environment as well. Your training is too important for you to place 

the consumption of alcohol ahead of your success in training. Even the odor 

of alcohol on your person during training hours will result in a stoppage 

of training in order to investigate if you are placing yourself or others at 

risk. Irresponsible alcohol use will result in disciplinary action and possibly 

removal from the training program. Licensing requirements prohibit you from 

bringing alcoholic beverages purchased elsewhere other than designated 

areas. Be responsible with your alcohol consumption and always use a 

designated driver. Some of our agencies have employees attending training 

that are under the legal age of 21 to consume or purchase alcohol. It is 

against the law to purchase and/or provide alcohol to persons under the 

age of 21.
14

Per FLETC Bulletin 2021-01-Sale, Service, and Consumption of Alcoholic 

Beverages at FLETC Facilities (Nov. 13, 2020) 

The only types of alcohol that may be introduced on a FLETC facility are 

beer and wine. 

a. Sale of alcoholic beverages is not authorized:

(1) To any person under the legal drinking age of 21;

(2) To anyone in an obviously intoxicated condition; or

(3) To anyone for resale to other persons.

b. Possession and or/consumption of alcoholic beverages by anyone 

involved in a training session is prohibited.

c. Authorized training courses involving the use of alcohol are 

exempt from the prohibition of paragraph 2.b., above; however, all 

employees, students, or participants involved in the course must 

meet the criteria in paragraph 2.a.(1).

d. Authorized outlets for the sale, service, and/or consumption of 

alcoholic beverages are:

Artesia:

All guidance and direction stated within FLETC Directive and FLETC 

Manual 050-01 and Policy Bulletin 2021-1 are to be adhered to at 

the Artesia TDP, as well as the following policies which are specific 

to the Artesia TDP as it relates to alcoholic beverages.

1. No alcohol packaged within a glass container is allowed upon the 

TDP.

2. Alcohol is only sold at the Coyote Pub at the Artesia TDP.

3. There are no authorized package liquor sales on the TDP.

4. No alcohol shall be consumed 8 hours prior to duty, this includes 

prior to starting the next training day.

5. No student should have more alcohol than what is deemed for personal 

use within the dormitory area. Personal consumption is defined as a six 

pack of beer or 750ml of wine.

Glynco:

(1) The Student Center, Building 260, for on-premises service and 

consumption only. In addition, the liquor license issued by the 

state of Georgia prohibits bringing any alcoholic beverages from 

outside sources into this licensed operation or its surrounding 

areas.

(2) The Convenience Store, Building 86, for the sale of packaged 

beer and wine products. Alcoholic beverage items may not be 

consumed in or near the store.

(3) The Bullpen, Building 12, for the sale of beer during non-duty hours 

for consumption in or near the softball complex.
15

Per FLETC Bulletin 2021-01-Sale, Service, and Consumption of Alcoholic 

Beverages at FLETC Facilities (Nov. 13, 2020) 

(4) Picnic areas and outdoor recreation sites on the Glynco 

campus are available for the consumption of beer and 

wine only after normal training hours.

Charleston:

(1) No Wake Zone

e. The Director, Deputy Director, Senior Associate Director, 

and Assistant Directors have authority to authorize 

the service and consumption of alcoholic beverages 

at special events other than on-Center class parties/

picnics.

f. Open containers of alcoholic beverages are prohibited 

in any vehicle operated on the Center.

g. Students are prohibited from possessing kegs of beer 

or quantities of alcoholic beverages in their dormitory 

rooms or common areas in excess of a reasonable 

quantity for personal use. “Drinking parties” are not 

permitted.

Misuse of alcoholic beverages by students will be handled as a 

student disciplinary matter.
16

Housing/Lodging

*Note: Cheltenham Center is a non-residential facility and does not provide 

housing or cafeteria services. For off-site lodging information refer to your 

agency’s policies on travel and per diem to make lodging arrangements. 

Note: Per diem rates vary between local counties, refer to www.gsa.gov for 

the applicable location rates.

General Information

FLETC’s housing policy is established by federal law and requires you 

to reside in on-center or FLETC provided housing. Whether housed 

on-Center or off-Center, you are accountable for your room and its 

furnishings. Upon arrival, you should inspect the condition of your room 

and all items in the room. If housed on-Center, any damaged, broken, or 

missing items should be reported to the desk clerk. Unreported damage 

to your room, found later, will be charged to you. If housed off- Center, 

you should report damaged, broken, or missing items to the hotel front 

desk clerk upon check-in. This report can be made at any time of the 

day or night. You are responsible for ensuring that your guest(s) comply 

with all regulations. You will be held liable for any loss and/or damage 

that your guest(s) causes, and you may be subject to disciplinary action. 

All FLETC on-Center dormitories are heated and air-conditioned. 

Housekeepers will clean rooms make beds each weekday. Clean bed 

linens are issued once a week and towels are exchanged daily—one 

fresh for each type soiled item. Towels may not be taken out of the 

dormitories and bed and bath linens must be left in your room, where 

they are readily available for the housekeeping staff to exchange. 

Your room will be equipped with the following items: 

 ARTESIA room

Sheets, bedspread, pillowcase, blanket, towels, wash cloths, television, 

ironing board, and a safe or other type of locking cabinet for valuables.

 CHARLESTON room

Sheets, bedspread, pillowcase, blanket, towels, wash cloths, television, 

small dormitory refrigerator, iron and ironing board, and a safe.

 GLYNCO room

Sheets, bedspread, pillowcase, blanket, towels, wash cloths, television, 

small dormitory refrigerator, coffee pot, iron and ironing board, and a safe. 

Requests for additional linen items may be submitted to the on-duty front 

desk clerk. Do not mix personal items with soiled linens and towels that 

are to be picked up by housekeeping. 

Rooms should be kept neat, with all personal items properly stored. You 

must clean up any trash and remove personal items from the floor, bed, 

and furniture so the housekeepers can clean your room. Housekeepers 

will not move personal items in order to clean and dust. Put away any 

potentially offensive materials, as housekeepers can refuse to clean your 

room if offensive material is left in the open. To prevent insects from visiting, 

stored food must be limited to snacks and kept in airtight containers. Small 

amounts of beer or wine are permitted inside the dorm rooms for personal 

consumption. 

Small appliances, such as irons, curling irons, and hair dryers should 
17

be turned off and unplugged after each use. Furniture should not be 

rearranged or removed from the room. Hanging pictures, posters, wall 

decorations and other items on dormitory walls is strictly forbidden.

The following items are prohibited inside of all FLETC dormitory rooms:

• Firearms ammunition

• Flammable materials, including but not limited to: gasoline, 

kerosene, propane, lighter fluid, or other flame-producing 

substance.

• Open flames, such as candles and incense

• Heat producing devices such as space heaters, kerosene heaters, 

or any open flame devises.

• Coolers containing ice

• Beer Kegs

• Pets

• The use of tobacco products, including vapor cigarette products

• Bicycles

 ARTESIA in addition

• Electric Heaters

• Small amounts of beer (or other alcoholic beverages) are permitted 

inside the dorm rooms for personal consumption.

 GLYNCO in addition

Personal cooking devices such as air fryers, hot plates, toaster ovens, grill 

cookers, rice cooker, and similar items

•Bon fires (prohibited inside and outside of the dormitory)

Valuables

Your valuables should be locked in provided safe. You are responsible 

for safeguarding valuables that are left in your room. Valuables found by 

the housekeeping staff will be removed and secured by FLETC Security. 

If FLETC Security removes an item from your room, a notice with the 

procedure for retrieving the item will be placed in your room. Suspected 

theft should be reported to the front desk clerk and FLETC Security.

Dormitory Quiet Hours

Students should not have to wait until quiet hours in order to study, so 

be respectful at all times. When asked to turn the volume down or move 

your conversation away from outside of someone’s room or take the party 

somewhere else, simply comply with the request. Remember, our mission 

and focus is to train law enforcement officers and we expect differences 

to be resolved professionally and respectfully. During quiet hours, the 

following is strictly prohibited in the dormitory areas:

• Loud music

• Washing or drying clothes
18

• Loud talking and disruptive noises

• Dormitory room parties

Failure to observe the stated quiet hours may result in disciplinary action.

 ARTESIA in addition

Quiet hours are from 10:00 p.m. to 7:00 a.m., 7 days per week. These hours 

will be strictly enforced for the benefit of all students. Students can report 

violations of quiet hours, by contacting FLETC Security at (575) 748-8136 

or (575) 748-8000. 

 CHARLESTON in addition

Quiet hours are from 10:00 p.m. to 7:00 a.m. Sunday – Thursday and 12:00 

a.m. – 10:00 a.m. Friday, Saturday and Holidays. These hours will be strictly 

enforced for the benefit of all students.

 GLYNCO in addition

Quiet hours are from 10:00 p.m. to 7:00 a.m. Sunday – Thursday and 12:00 

a.m. – 10:00 a.m. Friday, Saturday and Holidays. These hours will be strictly 

enforced for the benefit of all students. Students can report violations of 

quiet hours, by contacting FLETC Security at (912) 267-2461 or (912) 267-

2100.

Room Changes

Requests for room changes must be submitted to your Program Specialist 

or agency representative for review. Your request to change rooms must 

be supported by enough justification. The Program Specialist or agency 

representative will assist to resolve maintenance or personal issues prior 

to making room changes. The Student Services Division makes the final 

decision on room changes.

 ARTESIA in addition

You will be notified to check with the desk clerk for a new assignment if 

your room change request is granted. Mandatory Room Changes may occur 

due to the needs of the government during your stay. Normally these will 

fall between one class ending and a follow-on training program. You will be 

notified by your Program Specialist should this occur.

 CHARLESTON in addition

Requests for room changes must be approved by FLETC Charleston 

Administrative Division.
19

Dormitory Facilities

 ARTESIA

Television rooms are located in Buildings 7, 20, 34 for your enjoyment. 

Buildings 1012 and 1013 have televisions and various electronic games. 

Washing machines and dryers are available, at no cost to you in Buildings 

18 and 34. Detergent is not provided. Irons can be checked out from the 

on-duty Desk Clerk.

 CHARLESTON 

Television rooms, study rooms and recreational game rooms are located in 

the lounge area of each dormitory for your enjoyment. Washing machines 

and dryers are available, at no cost to you, in each on-Center housing facility. 

Detergent is not provided. Hair dryers and shampoo are not provided.

 GLYNCO 

Television rooms, study rooms and recreational game rooms are located in 

Buildings 72, 98, 271, 276, and 278 for your enjoyment. Washing machines 

and dryers are available, at no cost to you, in Buildings 72, 86, 98, 185, 

186, 187, 271, 275, and 277. Detergent is not provided.

Lost Room Keys

Replacement of a lost room key must be addressed with the on-duty Desk 

Clerk. 

In the case of rooms accessed via FLETC card readers, lost identification 

badges must be reported to FLETC Security. Once a new identification 

badge is received, it must be taken to your dormitory front desk clerk for 

room access programming.

 CHARLESTON in addition

In the case of rooms accessed via FLETC card readers, lost I.D. badges 

must be reported to FLETC Security. Go to the Visitor Control Center 

(Building 642) to be issued a new identification badge.

 GLYNCO in addition

In the case of rooms accessed via FLETC card readers, lost identification 

badges must be reported to FLETC Security and replaced at Building 1. Once 

a new identification badge is received, it must be taken to your dormitory 

front desk clerk for room access programming.
20

Inspection

FLETC dormitories are subject to inspection to ensure that the contractor 

is providing the services outlined in the contract. If the room inspection 

reveals a violation for which you are responsible, you will be given a notice. 

Random room inspections are conducted by your Program Specialist 

to ensure FLETC dorm policies are being followed. In cases of serious 

violations, class program specialists and agency representatives will be 

notified to take appropriate action to resolve the matter.

Fire

If a fire alarm sounds, evacuate the building immediately. Do not attempt 

to fight the fire.

GLYNCO in addition

Bon fires are prohibited in all dormitory areas, which includes the parking 

lots.

Problems and Complaints

Any problems or complaints regarding your room should initially be 

discussed with the Desk Clerk, especially if emergency maintenance 

is needed. If it is not a maintenance emergency, you can complete an 

“Occupant Report of Maintenance Problems” form and leave it on your 

bed, prior to leaving for class. You can also notify your Program Specialist 

of the problem. Your Program Specialist will notify the Housing Manager. 

Suspected theft should be reported to the Desk Clerk and also FLETC 

Security.

Housing Areas are Restricted

Only students, and FLETC, agency, and contractor personnel on official 

business are permitted in housing areas. 

ARTESIA in addition

Students' are not permitted to have guests access FLETC during their 

respective training program. Authorized guests are permitted access to 

FLETC on graduation day only and those guests can enter 1/2-hour prior 

to the graduation events. All guests are escorted on and off FLETC. Guest 

must leave FLETC as soon as the graduation is completed. No personal 

family tours of the training venues at FLETC are permitted as it could 

interfere with the training of other programs. Students may visit other 

students in their rooms prior to the start of quiet hours at 10:00pm.

CHARLESTON in addition

Allowing others to remain in your room overnight is strictly prohibited. 

Students may visit other students in their rooms, but must return to 

their assigned room by midnight. Authorized guests are permitted on 

FLETC only graduation day and can enter 1-hour prior to the start time 

for the graduation ceremony. Guest must leave FLETC as soon as the 

graduation is completed. No personal guest tours of FLETC training 

venues are permitted.

GLYCO in addition

Allowing others to remain in your room overnight is strictly prohibited. 

Students may visit other students in their rooms, but must return to their 
21

assigned room by midnight. Authorized guests are permitted on FLETC 

only graduation day and can enter 1-hour prior to the start time for the 

graduation ceremony. Guest must leave FLETC as soon as the graduation 

is completed. No personal guest tours of FLETC training venues are 

permitted. 

Mold and Mildew Control

Due to the high humidity in specific locations (Georgia and South 

Carolina), mold and mildew are persistent problems at FLETC. Some 

people are highly susceptible to mold spores, and for such people 

prolonged exposure can cause discomfort and may even require 

medical attention. You can help combat these problems by limiting the 

amount of moisture present in your dorm room. The following measures 

will reduce the high humidity that encourages the growth of mold and 

mildew:

• Keep doors and windows closed as much as possible;

• Set thermostats to Hi Cool;

• Run air conditioner fan at the highest speed setting;

• If a bathroom has an exhaust fan, leave the fan on for at least 5 

minutes after showering;

• Do not attach makeshift air filters to the air vent;

• Do not place any items in front of or block the air condition intake 

air vent.

• Do not take any part of your A/C unit apart or modify it. Contact the 

Desk Clerk and submit a maintenance request. Conducting your 

own maintenance on the unit typically results in further damage, 

which you will be responsible for.

Department Information

Upon final departure from FLETC, remove all personal property, dispose 

of food and trash, and unlock your safe. “Check out” time is no later than 

12:00 noon, unless otherwise coordinated with your Program Specialist 

and approved by Student Services Division. Leave room keys as instructed 

at the training delivery point.

Off-Center Housing

In some rare cases, off-Center housing is required. In order to maintain 

consistency, specifications for housekeeping and other services will be 

similar to on-Center housing. During the training week, during the hours 

that you are in class, do not place the “DO NOT DISTURB” sign on your door. 

By contract, each hotel facility is required to clean each room five times 

per week. By placing the “DO NOT DISTURB” sign on your door, you are 

inadvertently asking the facility to violate its contract with FLETC. However, 

if you leave your room during the evening or the weekend, close the curtains 

and place the “DO NOT DISTURB” sign on your door. This is to deter criminal 

activity. Always secure your valuables in a safe location. The housing facility 

will not be responsible for items (i.e., money, laptop computers, jewelry, 

medications, etc.) left in rooms and not properly secured. Additional room 

charges incurred by the occupant (i.e., long distance calls, movies, room 

service, additional guests, etc.) must be paid by you, to the facility, prior to 

checking out. You must comply with the rules and regulations of the facility 

that you are residing in during your training at FLETC.

Off-Center housing accommodations are subject to inspection by FLETC to 

ensure that the contractor is providing the services stated in the contract. 

If the room inspection reveals a violation for which you are responsible, 

you will be given a notice. Please report problems or complaints regarding 

off-Center housing services to the facility manager. If satisfaction is not 

achieved in a reasonable period of time, report the matter to your Program 

Specialist. You should report suspected theft, damage to property, or other 

security issues to the facility manager and the local police department.
22

Emergency/Non-Emergency Telephone

Charleston, South Carolina 

Non-Emergency

(843) 974-6303 or 6304

Emergency

Ambulance/Fire/Police - Dial 911

Security Number 

(843) 974-6305

Artesia, New Mexico 

Non-Emergency

(575) 748-8000

Emergency

(575) 748-8136

Cheltenham, Maryland

Non-Emergency

Security Dispatch 

(301) 877-8413 

Emergency

Security EMERGENCY from oncenter phone: 911

EMERGENCY from cell phone: 

(301) 877-8400

Glynco, Georgia

Non-Emergency

(912) 267-2461

Emergency

Students residing in leased 

dormitories 185, 186 and 187 

should call (912) 267-2911. 

Students in all other dormitories 

should call extension 2911.

From Cell Phone

(912) 267-2911.

It’s important that FLETC Security 

coordinate emergency responses so 

there is no delay at the front gate.
23

Incoming and Outgoing Personal Calls

Calls from outside FLETC are directed through the Automatic Call Director.

ARTESIA contact

Calls from outside FLETC are directed through the Automatic Call Director.

The number for on-Center housing is (575) 746-5900. The caller will then 

input your telephone extension number

CHARLESTON contact

Calls from outside FLETC are directed through the Automatic Call Director.

The number for most on-Center housing is (843) 566-8500. After dialing 

the number, the caller will receive a message with instructions to dial the 

last five (5) digits of the party s/he wants to contact. The Automatic Call 

Director will then transfer the call. If the caller cannot contact the party, 

s/he can dial the Automatic Call Director, listen to the options and dial as 

directed.

Students residing in Dorm 39: If someone wants to call a student’s dorm 

room directly, they should dial (843) 566-8501. They will be asked to enter 

their party’s five-digit extension or to remain on the line for assistance. If 

the caller remains on the line without entering an extension, the call will 

be transferred to the front desk. The attendant at the front desk will ask 

what room the individual is in. If unknown, the attendant will look it up and 

transfer the call. The five-digit extension to a student’s room consists of 

the following: xx (building number) + x (floor number) + xx (room number). 

If a student is in room 67 of the 4th floor, the five-digit extension is 39467.

Personal Calls – Outgoing: Long distance personal calls must be made 

using a credit card or phone card.

Official Calls: Official calls must be coordinated through your Program 

Specialist or on-site agency representative.

Official Overseas Calls: Prior to placing an official overseas call on a FLETC 

telephone, you must have authorization from your Program Manager or 

Agency Representative.

NOTE: Do not attempt to plug a personal computing device into the 

telephone jack. The switch will recognize an unauthorized access 

attempt and lock the port. Your phone will not work when plugged back 

in following such an effort. Additionally, this is considered unauthorized 

use of government information technology resources and may be subject 

to disciplinary action.

CHELTENTHAM contact

 (301) 868-5830

GLYNCO contact

• The number for most on-Center housing is (912) 280-5300.

• Buildings 185, 186, and 187 are not on FLETC telephone network, 

and the telephone number is (912) 466-8212.
24

Emergency Incoming Calls for Students

During training periods, your Program Specialist will notify you of 

emergency calls. After 5:00 p.m., you will be contacted at your room. 

Please ensure your family knows the name of your employing agency 

and applicable training program you are participating in, so we are 

able to locate you quickly and help in the emergency situation. You may 

provide the following information to your office and family for emergency 

or important notifications to you:

ARTESIA contact

Monday-Friday; (7:30 a.m. - 4:00 p.m. Mountain Time) (575) 746-0500 or 

24 hours (575) 748-8000

CHARLESTON contact

24 hours/7 day a week (843) 974-6303

CHELTENHAM contact 

Monday-Friday; (7:00 a.m. - 5:00 p.m. Eastern Time) (301) 877-8413

GLYNCO contact

Monday-Friday; (7:00 a.m. - 5:00 p.m. Eastern Time) (912) 267-2443 or 

(912) 267-2796

U.S. Park Police, Sergeant Kimberly Walker conducts a mock traffic stop in Danis City, Glynco, Ga. 

(FLETC OPA/Brandon Spragins) 
25

Access for Graduation Guests

CHARLESTON specific

Students are not authorized to sponsor any guests, to include family 

members except for graduation ceremonies. Should a student wish to 

have a guest, that guest must be sponsored by an authorized member 

of the student’s agency staff. Staff members will be required to send 

an email to FLETC security with the guest’s name, time/date of arrival 

and expected duration. If agency approved, the guest will be required 

to complete an Visitor Access Request (FLETC Form 121-00-02 which 

includes a background check. If the guest is not a US Citizen all necessary 

vetting will have to take place prior to being allowed access. All vetting 

documents must be received a minimum of 30 days in advance.

For graduation ceremonies a list of guests who will be attending, along 

with a completed Office of Security Professional Responsibility (OSPR)-

17Z form for each guest, must be submitted by the applicable FLETC and 

Participating Organization (PO) Class Coordinator to FLETC Security at 

least 30 calendar days prior to the date of graduation. A name check will 

be performed on each guest and notification will be sent to the applicable 

FLETC or PO class coordinator of any guest that will be denied access. 

Guests requiring access to attend a graduation ceremony must proceed 

directly to the Visitors Center to receive a visitor badge authorizing access.

Foreign born graduation guests (Foreign Nationals, Legal Permanent 

Residents, Conditional Residents) shall complete the Department of 

Homeland Security (DHS) Form 11055, DHS Foreign National Screening 

Request form and submit through the respective FLETC, Participating 

Organization, and student sponsor to FLETC security. Access must be 

properly coordinated with 30 days prior to physical access being granted.

For more information, contact your assigned Program Specialist.

You can also contact the Office of Security and Professional Responsibility 

Field Site Security Officer at (843) 740-6643 or the OSPR Security 

Specialist at (843) 566-8554.

CHELTENHAM specific

• Students may not sponsor guests onto the Cheltenham site.

• Visitors for official purposes may be coordinated through your 

Program Specialist or sponsoring organization.

• Visitors must be escorted at all times and must remain in 

authorized areas only.

• The sponsoring official is responsible for the visitor’s conduct.

• Only well-known visitors are permitted; new acquaintances are not 

authorized on FLETC.

• Visitors ages 16 and over must show one valid form of photo 

identification.

• Visitors must leave FLETC within 15 minutes after the conclusion 

of the event.

• Visitors who are not U.S. citizens will not be permitted entry 
26

unless they have been vetted through the Office of Security and 

Emergency Management in advance.

• Submission of specific personal data on the proposed visitor is 

required at least 30 days in advance.

For more information, contact your Program Specialist.

You may also contact the Site Security Officer at (301) 877-8534 or 

FLETC-InternalSecurity@fletc.dhs.gov

GYNCO specific

You must submit the required forms to your assigned Program Specialist, 

Training Technician, or agency representative. It takes up to 30 days to 

clear visitors, so it is extremely important that you submit the required 

documents well in advance.

All graduation guests ages 16 and over must show one valid form of photo 

identification.

You are responsible for your graduation guests conduct and their vehicles 

while they are on FLETC and you must ensure that they always remain in 

authorized areas.

Guests cannot visit your dormitory room and must immediately depart 

FLETC following your graduation. Immediately is defined as within 15 

minutes as it is understood that family pictures at the graduation site 

will take place.

Guests who are not U.S. citizens will not be permitted entry unless they have 

been vetted through the Office of Security and Professional Responsibility 

in advance.

We want your family and friends to celebrate with you at your graduation, so 

please submit the required vetting documents well in advance.

For more information, contact your Program Specialist, Training Technician, 

or agency representative.

Marine Training Branch trained professionals observe Law Enforcement Officers of the Customs and 

Border Protection Air and Marine Basic Training Program participate in the Underwater Egress Trainer 

(UWET), which provides LEOs the chance to experience a submerged emergency exit from a vehicle/

cockpit, on Nov. 7, 2020 at Glynco, Ga. (FLETC OPA/Brandon Spragins)
27

The FLETC’s Early Warning System is a siren that alerts people to severe 

weather or other emergencies. Sirens are located in outdoor areas and 

selected indoor facilities.

Severe Thunderstorms

When a severe thunderstorm warning is issued, it means lightning, 

high winds, rain, and/or hail are possible. You will hear the Severe 

Thunderstorm warning signal—a siren wail, followed by a verbal 

announcement that there is a Severe Thunderstorm Warning. If you 

are outside, seek shelter immediately.

Tornadoes

A “Tornado Watch” means that conditions are favorable for tornado 

activity. A “Tornado Warning” means there is a distinct and immediate 

threat of a tornado. When FLETC announces a Tornado Warning signal, a 

fast siren wail is sounded, followed by a verbal announcement that there 

is a Tornado Warning. Seek shelter immediately. When seeking shelter 

from a tornado, move inside the nearest strong building. If possible, 

position yourself in an interior hallway or a sheltered space, preferably 

in a corner. Avoid rooms with glass or windows. The first floor is better 

than the second. For additional shelter, get under sturdy furniture such 

as a workbench or heavy table or desk and hold on to it. Use your arms 

to protect your head and neck. If you are in training, your instructor will 

tell you what to do.

If you are not in training, you may be able to monitor the situation via Center 

News monitors, electronic emergency notifications, television, internet, or 

Severe Weather Information

FLETC social media outlets. If you do not have access to any of these, 

you may seek assistance from FLETC Security Dispatcher or from your 

assigned Program Specialist/Class Coordinator. When the threat is 

over, an “ALL CLEAR” announcement is made and training and other 

outdoor activities may resume.

ARTESIA contact

(575)746-8136 or x8136

CHARLESTON contact

(843) 974-6303 or x6304

CHELTENHAM contact

(301) 877-8413 or x8413

GLYNCO contact

(912) 267-2461 or x2461

Hurricane Evacuation

If a hurricane threatens our geographical area and a decision is made to 

evacuate FLETC, your Program Specialist and/or your agency will provide 
28

relocation instructions. FLETC has agreements with an inland location 

for housing and feeding of FLETC students and selected staff during 

an evacuation. You will be required to remove all your belongings. 

Be sure to bring your FLETC identification badge, government-issued 

identification (driver’s license, agency credentials, etc.), medications 

and toiletry items. Before leaving your dormitory room, close and lock 

all windows, close the blinds and/or drapes, unplug all electrical items 

and lock the door as you leave. At the appropriate time, you will receive 

instructions from your Program Specialist concerning vehicles, large 

personal property items and/or your personal or duty weapon(s), based 

on the specific conditions/threats of the storm. The evacuation site 

does not allow firearms. If you have checked a firearm at FLETC, be 

sure to get instructions on what to do about your checked weapon. 

FLETC will not require all students to evacuate to the official FLETC 

relocation site. With approval of your agency, students will have the 

option of evacuating to an inland location of their choice. Students 

who choose to not evacuate to the official FLETC relocation site will be 

the responsibility of their agency.

CHELTENHAM in addition

If a hurricane threatens our geographical area and a decision is made 

to evacuate FLETC, training at Cheltenham will be cancelled and 

rescheduled for a future date. Information regarding the resumption of 

training will be coordinated through your agency representative. Your 

Program Specialist or Class Coordinator may assist with additional 

information regarding the resumption of training.

As a non-residential center, Cheltenham does not have a designated 

relocation site. Students should consult with their agency to determine 

a location for evacuation.

ARTESIA specific

In the event of emergency situations not mentioned here, you will 

be provided with the necessary guidance by your Instructor, Program 

Manager or other FLETC official. Emergency Evacuation Assembly 

Points have been established for all areas of the Artesia TDP. The Artesia 

TDP has been divided into color coded zones. Familiarizing yourself in 

advance of these locations will help ensure the evacuation process is 

smoother should the need arise. Please check the color-coded maps 

located in the training area you are using for further information.

Instructors of the Federal Law Enforcement Training Centers demonstrate evidence photography 

techniques at the forensics training facility in GLynco, Ga. (FLETC OPA/Brandon Spragins)
29

FLETC Information Technology (IT) systems and resources are provided 

for official government use only. These IT systems include but are not 

limited to desktop and laptop computers, portable electronic devices 

(PED), applications, network services and telephone systems. Using 

FLETC IT systems and resources does not give any right to, or expectation 

of, privacy while using these resources, including Internet and email 

services.

You must adhere to standards of behavior that are expected of any 

government employee while using these IT systems or resources. Use 

of FLETC IT systems to generate, access, transmit, or store information 

of a criminal, offensive, or sexually explicit nature is prohibited, unless 

officially directed and monitored as part of a FLETC training curriculum. 

All information on FLETC IT systems or resources is subject to monitoring 

and may be intercepted, recorded, read, copied, and disclosed by and 

to authorized personnel for official purposes. Your use of FLETC IT 

systems and resources express consent to such monitoring, recording, 

and auditing. Violations of FLETC IT system use will be reported to the 

appropriate agency point of contact. Accidental violations such as access 

to internet sites that contain offensive materials must be immediately 

reported to the course instructor.

Computer Requirements for Students

It is the responsibility of the student to bring an agency- provided or 

personally-owned laptop or tablet that meets the basic requirements. 

Please note that while many of the functionalities associated with Moodle 

and Adobe Connect will be accessible via a smart phone, smart phones 

should not be the primary device used to complete your training at FLETC.

Information Technology (IT) System Use

FLETC Guest Network

You may connect Government Furnished Equipment (GFE) or personally 

owned devices to this network as long as you agree to the following:

You are accessing a U.S. Government network, which includes (1) this 

computer, (2) this computer network, (3) all computers connected to this 

network and (4) all devices and storage media attached to this network or 

to a computer on this network. This information system is provided for U.S. 

Government-authorized use and limited personal use.

User agrees to comply with DHS wireless use terms and conditions, 

the DHS 4300A Sensitive Systems Handbook and all other Federal 

Regulations and Guidance governing use of a Government information 

system or access and use of Government data.

User shall not download or transfer sensitive Government data to their 

personal devices. Sensitive Government business data is defined as 

documents or data whose loss, misuse, or unauthorized access can 

adversely affect the privacy or welfare of an individual (personally identifiable 

information), the outcome of a charge/complaint/case, proprietary 

information, or agency financial operations.

By using this network, you understand and consent to the following:

You have no reasonable expectation of privacy when you use this network; 

this includes any communications or data transiting, stored on, originated 

from or directed to this network. At any time, and for any lawful government 

purpose, the government may disclose, use, monitor, intercept, search and 

seize any communication or data transiting, stored on, originated from or 

directed to or from this network.

In addition, the Government has the right to seize any device when there 

is a reasonable suspicion of a classified leakage on the device including a 
30

personal device. Using this network with a personally-owned device waives 

the right to be compensated for the device in the event of a seizure.

FLETC reserves the right to unilaterally block non-compliant devices from 

its network at any time.

FLETC reserves the right to unilaterally block non-work related websites at 

any time.

You are NOT authorized to access, process, download or transfer classified 

information on this network.

Unauthorized or improper use or access of this network may result in 

disciplinary action, as well as civil and criminal penalties.

Cameras

The Privacy Act and FLETC Operations Security practices limit the student 

use of any camera, cellphone or video cameras on FLETC. Students must 

protect the identities of law enforcement personnel, some of whom could 

be operating in an undercover role in the future. Students must also protect 

information, techniques and strategies that law enforcement officers employ 

in the execution of their duties.

FLETC policy limits camera use by students and their guests to non-training 

activities, social events and graduations. Students are particularly not to 

photograph (still or video) sensitive FLETC facilities or training in progress. 

Students are permitted to take photographs or video when required to do 

so as part of an approved course of instruction. Students are not permitted 

to take pictures of the instructor presentations.

Students who publish, place, or post personally-taken photographs or video 

footage on the Internet or in media publications without prior authorization 

will be subject to disciplinary action by FLETC or by their own agency.

Body Worn Camera’s (BWC) are utilized in the law enforcement basic 

training programs for the intent of instructing students on the proper use 

for documenting crime, accident scenes or other events that include the 

confiscation and documentation of evidence/contraband. Students will 

activate the BWC when instructed by FLETC instructors in training scenarios 

based on established FLETC lesson plans. Use of the BWC by a student 

outside established guidelines will result in student disciplinary action.

Please report all suspicious circumstances involving photographic film 

images to:

ARTESIA contact

FLETC Security at (575) 748-8136

CHARLESTON contact

FLETC Security at (843) 974-6303 or 6304

CHELTENHAM contact

Site Security Officer at (301) 877-8534

GLYNCO contact

FLETC Security at (912) 267-2461
31

Recording Devices

You are prohibited from using recording devices in the classroom or other 

training venues, unless the recording device is a required part of the training 

exercise and/or you have received prior approval to use such devices. 

Electronic devices, such as cell phones, iPads and tablets are permitted 

in designated areas with limited use, but the use of the recording features 

is strictly prohibited. During training hours while on authorized breaks, 

these devices are only permitted for use in an unoccupied breakout room 

or outside. If an emergency exists that requires the use of your personal 

device, communicate your needs with the instructor.

Operational Security

Operations Security (OPSEC) is defined as a countermeasures program 

designed to disrupt or defeat the ability of foreign intelligence services or 

other adversaries to exploit sensitive activities or information. FLETC OPSEC 

Program acts to secure against the inadvertent release or unauthorized 

disclosure of such information outside established control procedures. 

Specific, unclassified facts about FLETC and Federal law enforcement 

agencies’ mission, intentions, capabilities, or activities are considered 

critical information and must be protected to ensure our adversaries are 

not successful.

The nature of law enforcement training and operations-related information 

present at FLETC creates OPSEC concerns and makes it a potential target 

for exploitation. During your training experience at FLETC, you are urged 

to practice sound OPSEC and internal security measures at all times, 

especially when away from FLETC. You should remember and practice the 

“Need to Know” principle. You should also be aware of “social engineering,” 

which is a common intelligence collector method of befriending and/or 

gaining trust to elicit critical information through various means (e.g. doing 

favors, giving gifts, use of alcohol, etc.). Also, you should practice good 

OPSEC during interactions with foreign national individuals. Finally, you 

should refrain from discussing critical information in public places.

If you perceive that you have been approached by an individual with more 

than a casual interest in FLETC activities, contact:

ARTESIA contact

Program Specialist/Class Coordinator or FLETC Office of Security and 

Emergency Management at (575) 746-5878 or FLETC-OPSEC@fletc.dhs.

gov.

CHARLESTON contact

Program Specialist/Class Coordinator or FLETC Office of Security and 

Professional Responsibility (OSPR) Field Site Security Officer at (843) 740-

6643 or OSPR Security Specialist at (843) 566-8554.

CHELTENHAM contact

Program Specialist/Class Coordinator, Site Security Officer at (301) 877-

8534 or FLETC-OPSEC@fletc.dhs.gov. 

GLYNCO contact

Program Specialist/Class Coordinator or FLETC Office of Security and 

Emergency Management at (912) 267-3439 or FLETC-OPSEC@fletc.dhs.

gov.
32

You are prohibited from bringing weapons and ammunition, personal 

or government issued, onto the facility. FLETC definition of weapons 

consists of any operable or inoperable firearm including: revolvers, 

pistols, shotguns, automatic weapons, air rifles, BB/pellet and cap guns, 

smoke grenades, Tasers, swords, knives with blades in excess of four 

(4) inches, or any device capable of propelling darts or arrows, such as 

bows, compound bows, and crossbows. Ammunition or projectiles used 

in these weapons are also prohibited.

Upon graduation and departure from FLETC, graduates may retrieve their 

weapons. If a graduate must remain at FLETC for an extended period of 

time after graduation, the weapon must remain “checked in” and, upon 

final departure from FLETC, graduates may then retrieve their weapons.

While attending a training program at FLETC, credentialed students can 

retrieve their government-issued weapons for off-duty carry. The Program 

Specialist/Class Coordinator requires prior notification. This is especially 

important if the government-issued weapon is stored at the Firearms 

Division for training purposes.

ARTESIA in addition

You must check all weapons, personal or government-issued, at the 

Security Visitor Center. Clearing barrels are located inside the Security 

Visitor Center and should be used under the direction of FLETC Security.

CHARLESTON in addition

You must check all weapons, personal or government-issued, at the Visitor 

Control Center (VCC), Building 642. Clearing barrels are located inside the 

VCC and should be used under the direction of FLETC Security.

Weapons

 CHELTENHAM in addition

All weapons and chemical agents must be checked at the VCC prior to 

entering the facility. Weapons may be retrieved upon departure from the 

Center.

Government Issued Weapons

All weapons and chemical agents must be declared prior to entering the 

facility. Students scheduled to attend firearms qualification and firearms 

specific training will be issued appropriate credentials upon check-in and 

must report directly to the firearms range without making any intermediate 

stops. Weapons are strictly prohibited in all other areas, including break 

areas. Duty weapons, including chemical agents, are authorized only while 

transiting directly to and from the firearms range. Students attending multivenue training must strictly adhere to this policy; weapons must be checked 

prior to attending training in any area other than the firearms range.

GLYNCO in addition

You must check all weapons, personal or government-issued, at the VCC. 

Clearing barrels are located inside the VCC and should be used under the 

direction of FLETC Security.
33

Training Uniforms

Your personal appearance should always reflect a positive image upon 

FLETC, your agency, and the law enforcement profession. Therefore, you 

must observe high standards of appearance at all times.

The various training programs at FLETC have different uniform standards 

and/or civilian dress codes. Students attending Center Basic or Center 

Integrated Basic training programs report to their FLETC orientations 

wearing either business attire or, in the case of some uniformed police 

agencies, their Class A agency uniform. Students attending Center 

Advanced training programs typically report to their FLETC orientations 

wearing business casual attire, a FLETC training uniform or an agency 

training uniform. Students attending Agency Specific Basic or Agency 

Advanced training programs will receive reporting instructions from the 

respective agency prior to arrival.

Any FLETC issued uniform item can be replaced at:

ARTESIA in addition

Building 8, Uniform Issue, Monday through Friday, between the hours of 

7:00 a.m. and 6:00 p.m.

CHARLESTON in addition

Building 65, Uniform Issue, Monday through Friday, between the hours of 

7:00 a.m. and 6:00 p.m.

Uniforms and Other Student Attire

GLYNCO in addition

Building 680, Uniform Issue, Monday through Friday, between the hours of 

7:00 a.m. and 6:00 p.m.

Duty Belts and Gear

All students attending Center Basic and Center Intergrated Basic 

training programs must always wear FLETC or agency issued duty belt, 

while in uniform. The duty belt should include, but not limited to a holster, 

a plastic “red gun,” a magazine pouch, an extendable baton, one set 

of handcuffs and a handcuff key. Students may not wear this gear offCenter, unless they are under the direct supervision of a FLETC or agency 

instructor, during an authorized laboratory or PE. Plastic “red guns” will 

be handled as if they were “live” and will only be used as directed by 

a FLETC or agency instructor. Horseplay with plastic “red guns” and/

or intermediate weapons will not be tolerated. Violations of these rules 

could result in disciplinary action or dismissal from training.

CHELTENHAM in addition

For specified training at the Cheltenham Center, students may be issued 

a training duty belt. A training duty belt may include: a holster, an inert 

training “red gun,” a magazine pouch, an extendable baton, one set of 

handcuffs and a handcuff key. Students may not wear this equipment offCenter, unless they are under the direct supervision of a FLETC or agency 

instructor, during an authorized laboratory or PE. Plastic “red guns” will 

be handled as if they were “live” and will only be used as directed by 

a FLETC or agency instructor. Horseplay with plastic “red guns” and/or 

intermediate weapons will not be tolerated. Violations of these rules could 

result in disciplinary action or dismissal from training.
34

Physical Training Uniforms

This policy applies to both official training and personal workouts.

Students participating in personal workouts within the Physical Techniques 

Division (PTD) complex are prohibited from wearing civilian workout attire. 

Students participating in personal workouts away from the PTD complex, 

such as use of the fitness trails, may wear appropriate civilian workout 

attire.

After each physical training activity, an official training session, or a personal 

workout, students can visit the PTD Uniform Issue window and exchange 

their FLETC physical training uniform for a clean set.

Students must provide their own athletic footwear, such as running shoes 

or court shoes. Students participating in Officer Response Tactics (ORT) 

will wear uniform cargo shorts and a duty belt. 

ARTESIA in addition

FLETC physical training uniforms are required while participating in all 

physical training activities within the PTD complex, including the running 

tracks.

CHARLESTON in addition

FLETC physical training uniforms are required while participating in all 

physical training activities within the Physical Techniques (PT) complex 

(Buildings 46 and 65), including the running track.

CHELTENHAM specific

Physical training uniforms are not issued at the Cheltenham Center. 

Authorized attire will consist of agency issued uniforms or conservatively 

styled fitness wear. Muscle shirts, halter-tops, cut-offs, and spandex as 

outerwear are prohibited. Garments with profane, obscene, or otherwise 

offensive statements or scenes are prohibited. This policy applies to 

both official training and personal workouts and includes activity inside 

the Fitness Center and anywhere within FLETC perimeter. Footwear must 

be acceptable for the surface being used; excessively soiled footwear is 

not permitted in the Fitness Center and hard sole shoes are prohibited 

on mat room floors.

GLYNCO in addition

FLETC physical training uniforms are required while participating in all 

physical training activities within the PTD complex, including the running 

tracks.

These cargo shorts will only be worn during those sessions and are not 

considered the standard training uniform.

Dining Hall and Student Center Dress Code

The following attire is prohibited every day to include weekends and nontraining days:

Tank tops, cut-offs, swimsuits, athletic gear, hats, flip flops and any clothing 
35

containing profane, obscene, offensive statements or scenes. Civilian attire, 

uniforms, gym, and athletic wear that has an offensive odor or is soiled by 

dirt, perspiration, or other foreign substances is also prohibited.

During all dinner meals, and on weekends the dress code will be relaxed:

Students can either wear their standard training uniform (described below) 

or appropriate casual civilian attire to include undergarments.

Monday through Friday (and Saturday when scheduled training occurs), 

breakfast and lunch:

Depending upon the training program, students are to wear either their 

standard training uniform or professional casual civilian attire. Uniform 

hats must be removed, upon entry. The ORT uniform (FLETC T-shirt and 

cargo shorts) is authorized only if the training has not taken place and the 

uniform is clean.

If you refuse to comply with the dress code or become belligerent after 

being told to change into appropriate attire, you will be reported to FLETC 

Security.

ARTESIA contact

Clarification of the Dining Hall/Student Center Dress Code should be referred 

to the Dining Hall Manager or the Dining Services COR at (575) 746-5743.

CHARLESTON contact

Clarification of the Dining Hall Dress Code should be referred to the Dining 

Hall Manager (843) 746-9888 or the Contracting Officer representative at 

(843) 566-7702

CHELTENHAM

Does not provide a Dining Hall.

GLYNCO contact

Clarification of the Dining Hall/Student Center Dress Code should be referred 

to the Dining Hall Manager or the Student Services Division at (912) 280-

5408.

Display of FLETC Identification (ID) Badges

You are required to prominently display your FLETC ID badge, above the 

waist, at all times while on FLETC. There are only two exceptions. The 

first exception is when wearing a FLETC ID badge would obstruct trainingrelated performance and the students are under the direct supervision of a 

FLETC instructor. The second exception is when students are participating 

in personal workouts within the PTD complex. Students who participate in 

personal workouts away from the PTD complex must have their FLETC ID 

badge on their person.
36

Requesting Reasonable Accommodation. A student seeking reasonable 

accommodation or Personal Assistance Services (PAS) while attending 

training at FLETC Training Delivery Points (TDP’s) must submit a request for 

accommodation to their employing agency in accordance with their agency’s 

reasonable accommodation/PAS procedures. 

Agency Decision. The student’s employing agency must evaluate 

the student’s request and conduct the individualized assessment in 

accordance with their agency’s procedures. When it is not clear whether 

an accommodative solution is feasible or what accommodations or PAS 

would be most effective at FLETC, the agency representative must consult 

with the appropriate subject matter experts at FLETC (program specialists, 

classroom coordinators, student services, etc.) and/or contact the FLETC 

EEO Office Disability Program Manager (DPM) or Reasonable Accommodation 

Coordinator (RAC) for technical guidance. The student’s employing agency 

makes a decision as to which accommodation would be most effective by 

engaging in the interactive process with the student and FLETC, as needed. 

Medical Information. Student medical information must not be sought or 

maintained by FLETC. If received by FLETC, student medical information 

will be deleted or destroyed. 

Timeframes for Implementing Student Accommodations. The agency 

submission of the appropriate form at least 30 days in advance of the 

student’s attendance at FLETC conducted programs and activities arrival 

generally provides FLETC sufficient time to implement the approved 

accommodation or PAS. In the event a reasonable accommodation or PAS 

cannot be implemented in time, the agency may need to defer the student 

to a future available class. 

Funding Student Accommodation Costs. There may charge back to the 

student’s employing agency any costs incurred by FLETC that are associated 

with the implementation of a student’s reasonable accommodation. Student 

Reasonable Accommodation Process

requests for PAS must be funded by their respective employing agencies. 

Student Complaint Procedures. FLETC does not render decisions on 

students’ requests for reasonable accommodation and PAS. Students should 

adhere to the complaint procedures prescribed by their employing agency. 

Students may contact the FLETC EEO Office at any time for assistance.

FLETC Implementation of Agency Decision. When the student’s request 

is approved by their agency, and after preliminary consultation with FLETC 

to ensure the accommodation can be implemented by FLETC, the agency 

representative must notify the appropriate FLETC official(s) listed below as 

far in advance of the student’s attendance at FLETC conducted programs 

and activities as practicable: 

ARTESIA contact

Lodging, Meals, and Transportation. Any accommodations that pertain 

solely to student lodging, meals, or transportation at FLETC-Artesia must 

be submitted by the employing agency representative to Artesia Training 

Management Division Chief using form FLETC Form FTC-SSD-51.

Any other accommodations. Any other accommodation needs (anything not 

related to lodging, meals, or transportation) for students attending training 

at FLETC-Artesia must be submitted by the agency representative to the 

FLETC DPM or RAC by email to FLETC-EEO@fletc.dhs.gov using form FLETC 

Form 256-05-05, FLETC Record of Implementation of Agency-Approved 

Student Accommodation Request. 
37

CHARLESTON contact

Lodging, Meals, and Transportation. Any accommodations that pertain solely 

to student lodging, meals, or transportation at FLETC-Charleston must be 

submitted by the employing agency representative directly to Charleston 

Training Management Division Chief using form FLETC Form FTC-SSD-51. 

Any other accommodations. Any other accommodation needs (anything not 

related to lodging, meals, or transportation) for students attending training at 

FLETC-Charleston must be submitted by the employing agency representative 

to the FLETC DPM or RAC by email to FLETC-EEO@fletc.dhs.gov using form 

FLETC Form 256-05-05, FLETC Record of Implementation of Agency-Approved 

Student Accommodation Request. 

CHELTENHAM contact

All accommodation needs for students attending training at FLETCCheltenham must be submitted by the employing agency representative 

to the FLETC DPM or RAC by email to FLETC-EEO@fletc.dhs.gov using form 

FLETC Form 256-05-05, FLETC Record of Implementation of AgencyApproved Student Accommodation Request. 

GLYNCO contact

Lodging, Meals, and Transportation. Any accommodations that pertain 

solely to student lodging, meals, or transportation at FLETC-Glynco must 

be submitted by the student’s employing agency by submitting FLETC Form 

FTC-SSD-51 by email to FLETC Student Services Division at FLETC-LodgingMealWaivers@fletc.dhs.gov.

Any other accommodation needs (anything not related to lodging, meals, 

or transportation) must be submitted by the employing agency to the 

FLETC DPM or RAC by email to FLETC-EEO@fletc.dhs.gov using form FLETC 

Form 256-05-05, FLETC Record of Implementation of Agency-Approved 

Student Accommodation Request.
38

“For Official Use Only” (FOUO) is a designation for information that 

is law enforcement sensitive. FOUO information must be protected 

from unauthorized disclosure. FOUO information must be handled, 

disseminated, stored and destroyed in accordance with specific guidelines. 

Inadvertent release of such information could be detrimental to the 

United States, FLETC, and/or Federal law enforcement agencies. FLETC 

textbooks, FLETC “thumb drives” and FLETC issued laptop computers all 

contain FOUO information. These items are considered FOUO because 

they could be sold for profit and because they could compromise U.S. 

government intentions, capabilities, operations, activities or otherwise 

threaten operations security of the law enforcement agencies that train 

at FLETC. When unattended, FOUO materials may be secured in your 

dormitory room or in a locker within a FLETC classroom building. Within 

FLETC dormitory rooms, students should take further steps to secure 

FOUO information by placing the materials within a locked closet or locked 

container. When students are away from their dormitory rooms, FOUO 

training materials should not be left in “plain view.”

While FLETC encourages graduates to maintain FOUO student materials 

for future reference, FOUO student materials can also be properly 

destroyed. Throughout FLETC’s various classroom buildings there are 

secure plastic storage bins that are labeled “FOUO.” All training materials 

deposited in the secure plastic bins are properly destroyed on a routine 

basis.

"For Official Use Only" Information

FLETC training venues, equipment, supplies, technologies, instructional content and delivery 

methodology are developed and designed to meet the needs of our FLETC students. (FLETC Stock 

Image)
39

Privately Owned Vehicles (POV)

If you operate a POV on FLETC property, you are subject to traffic and 

parking regulations. FLETC Security will cite violators as appropriate. 

Violators are subject to assessment of points, which can result in 

the revocation of driving privileges on FLETC. 

ARTESIA in addition

New Mexico state law and FLETC policy always require anyone operating a 

vehicle on FLETC to wear a seatbelt , while the vehicle is in motion.

CHARLESTON in addition

South Carolina state law and FLETC policy always require anyone operating 

a vehicle on FLETC to wear a seatbelt, while the vehicle is in motion.

Motorcycle operators are required to wear a Department of Transportation 

(DOT) approved helmet on Federal property.

GLYNCO in addition

You must register your POV with FLETC Security while at the VCC. A valid 

driver’s license, proof of insurance, registration, and vehicle tag number 

are required before a FLETC parking permit will be issued. A student parking 

decal will be issued and must be properly displayed at all times while your 

POV is parked on FLETC property. Your POV must be parked at your dormitory 

Monday through Friday from 7:30 a.m. to 4:30 p.m. All students housed 

on FLETC must either walk or utilize FLETC transportation provided. Any 

Transportation

POV that is in violation of FLETC parking policy will be ticketed. If you have 

a medical condition that could impact your ability to walk long distances, 

you may request a medical parking permit, through FLETC Health Unit. 

Georgia state law and FLETC policy always require anyone operating a 

vehicle on FLETC to wear a seatbelt, while the vehicle is in motion.

Use of Government Vehicles

As provided by law, the use of FLETC government vehicles are restricted 

to official purposes only. You must have a valid driver’s license to operate 

a FLETC government vehicle; you are responsible for its proper use and 

protection. Any accidents, no matter how severe, must be reported to your 

instructors. The use of tobacco products (including smokeless and vapor) 

is strictly prohibited. Unless specifically authorized by an instructor, food 

and drink are also prohibited in FLETC government vehicles.

Traffic Point Pentalties

Violators are subject to assessment of points for each citation at FLETC. 

The accumulation period for points is two years. Names of violators and 

their points will be kept on file for two years, starting with the date the 

violation occurred. If you return to FLETC within two years, the record will 

still be in effect and any previous violation will still be charged against 

you. A period of suspension previously assigned and not completed will 

resume upon return within the two-year period.

The Director, or other designated official, reserves the authority to extend 

suspensions or permanently revoke driving privileges on FLETC for repeat 

offenders or other persons whose driving records, in the Director’s 

judgment, warrant such action to ensure the safety of staff, students 

and visitors.
40

Prohibited Use of Bicycles

The student use of bicycles, scooters, skateboards, hover boards, roller 

skates, and any variations thereof are prohibited at all FLETC training 

facilities, always.

Pedestrian Safety

Pedestrians always have the right-of-way, when crossing streets, so long 

as they are utilizing designated crosswalks. Pedestrians should always 

use caution to ensure that traffic is stopped. In areas where sidewalks 

are provided, pedestrians should not walk in the roadways. Some classes 

march in formation on FLETC and may utilize small portions of the roadway. 

Drivers should slow down when passing and give way to these formations.

On-Center Transportation

ARTESIA specific

FLETC buses operate before, during and after weekday training hours. If you 

are scheduled to participate in a firearms or driving course you will need 

to be transported to those facilities via bus. Other facilities in the northern 

part of the main campus are also accessed by bus service.

Routes (class change) begin at 7:00 a.m., 9:00 a.m., 11:00 a.m. and 2:00 

p.m. This is when student(s) are transported to their next scheduled class/

lunch (that is not considered “in walking distance”). Please call (575) 748-

8057 if you have any transportation questions or concerns.

CHARLESTON specific

FLETC Charleston is a walking campus and students should plan 

accordingly when packing shoes/footwear. High heels are not 

recommended.During inclement weather, FLETC will provide bus 

transportation. Please refer to the Bus Transportations – Inclement 

Weather – Weekday – Training Days schedule in the Student Information 

folder you received at check-in.

GLYNCO specific

FLETC buses operate before, during and after weekday training hours. In 

clear weather, students are expected to walk to and from all locations.

During inclement weather, FLETC buses will be increased and 

transportation will be provided to additional training areas within the 

“FLETC Loop”. All students will be provided transportation to training 

venues that are outside of the “FLETC Loop” such as the Danis 

City, Forensics Training Building and outdoor firearms ranges. If 

transportation is required from the Cafeteria or the Student Center to 

training locations outside the “FLETC Loop,” that bus begins at 6:45 

a.m. and it runs continuously until 7:30 a.m.

Students who live in leased dormitory buildings are provided 

transportation to and from the “FLETC Loop.” The morning pickup 

times are 6:00 a.m., 6:30 a.m., 7:00 a.m. and 7:30 a.m. After training 

has concluded for the day, a shuttle will return students to the leased 

dormitory buildings. That shuttle begins at 4:30 p.m. and runs until 5:30 

p.m.

Routes (class change) begin at 9:00 a.m., 11:00 a.m. and 2:00 p.m. This 
41

is when student(s) are transported to their next scheduled class/lunch 

(that is not considered “in walking distance”). Please call (912) 267-

2468 or x2468 if you have any transportation questions or concerns.

Weekend Transportation

ARTESIA specific

The Recreation Staff coordinates weekend and holiday transportation 

to local stores, sporting events and tourist areas. The recreation shuttle 

schedules are posted on bulletin boards located throughout the Center 

and through a monthly pamphlet.

Saturday trips to areas of local interest are scheduled each week. The sign-up 

deadline for the trips to determine interest is Thursday night. For additional 

information on recreational trips and activities, please contact the 

Student Recreation office at (575) 748-8092.

CHARLESTON specific

The Recreation Specialist coordinates weekend and holiday 

transportation to local malls, stores, sporting events and tourist areas. 

The recreation shuttle schedules are provided in the Student Information 

folder and are also posted throughout the Center. For additional 

information on recreational trips and activities, please contact the 

Recreation Specialist (843)746-0858.

GLYNCO specific

The Recreation Specialists coordinates weekend and holiday 

transportation to local malls, stores, sporting events and tourist areas. 

The recreation shuttle schedules are posted in the Monthly Recreation 

Brochure and the electronic marquees located throughout the Center. 

For additional information on recreational trips and activities, please 

contact the Recreation Specialists office at (912) 267-3099 or (912) 

261-3764.
42

ARTESIA specific

The Dining Hall is located in Building 26. You may select combinations of 

nutritious foods that meet your individual dietary requirements. The Dining 

Hall provides meal service 7 days a week including holidays. Your Student 

ID card is also your meal card. Hours are posted but are generally:

Breakfast 6:00 a.m. to 8:00 a.m.

Lunch 11:00 a.m. to 1:00 p.m.Dinner 5:00 p.m. to 7:00 p.m.

Alcoholic beverages are not permitted in the Dining Hall.

CHARLESTON specific

The Dining Hall is located in Building 43 and is open for three meals per day, 

seven days per week. Cafeteria-style service is featured with varied food 

selections. Dining Hall personnel will assist students with special dietary 

needs/requirements upon request.

All meals must be consumed on the premises (Building 43) unless it is 

being provided to a student who is ill and confined to his/her room.

Only fresh fruit (maximum of 2 pieces/person per meal) and coffee (cup 

provided) may be removed from the dining hall without additional cost.

Pursuant to FLETC policy, students must have their FLETC ID visibly 

displayed or they may be asked to either pay for the meal or go and retrieve 

the ID.

Hours of operation are posted in the dormitories and at the dining hall.

Dinning Hall and Student Center Meals

CHELTENHAM specific

For convenience, as a non-residential training facility, the Cheltenham 

Center provides self-service break rooms with kitchenettes in many training 

areas. Students are welcome to bring a bag lunch, store items, and use 

the amenities provided in the break rooms. Students are responsible for 

cleaning up and removing all personal items on a daily basis. All items in 

break rooms and stored in refrigerators are disposed every Friday. Note: 

weapons and chemical agents are always prohibited in break areas.

GLYNCO specific

The Dining Hall, located in Building 75, provides cafeteria-style service 

featuring a varied food selection. The Student Center Grille, located 

in Building 260, serves a “grab-and-go” style lunch. You may select 

combinations of nutritious foods that meet your individual dietary 

requirements.

The Dining Hall provides meal service seven days per week. Monday 

through Friday, breakfast is served from 6:00 a.m. to 8:00 a.m., lunch 

is served from 11:00 a.m. to 1:00 p.m., and dinner is served from 4:45 

p.m. to 7:15 p.m. Saturday, Sunday, and Government Holidays, breakfast 

is served from 8:00 a.m. to 9:15 a.m., lunch is served from 11:30 a.m. 

to 1:30 p.m., and dinner is served from 5:30p.m. to 7:30 p.m. Carry-out 

meals are available for cash and credit card customers only. This includes 

cash or credit card paying students who desire carry-out meals.

The Student Center Grille provides lunch Monday through Friday on training 

days only from 11:00 a.m. to 1:00 p.m. and is closed for all other meals on 

all other days.
43

Healthcare 

ARTESIA specific

If you require healthcare, FLETC Health Unit at Artesia is located in 

Building 2.

Normal hours of operation (excluding Government holidays):

Monday – Friday (and Saturday when scheduled training occurs on 

Saturday) 6:30 a.m. – 6:30 p.m.

Urgent needs only are addressed the last thirty minutes of operation.

CHARLESTON specific

If you require healthcare, FLETC Health Unit at Charleston is located in 

FLETC Student Center, Building 46.

Normal hours of operation (excluding Government holidays): Monday – 

Friday 7:00 a.m. – 5:30 p.m.

CHELTENHAM specific

A Health Unit is not available at the Cheltenham Center. If you require 

healthcare while attending training, several urgent care facilities are 

located within close proximity to the Center. Additionally, the Southern 

Maryland Hospital Center is located within 1.3 miles of the main gate.

Southern Maryland Hospital Center 7503 Surrats Rd. Clinton, Maryland 

20753. Contact (301) 868-8000

Health and Well-Being

GLYNCO specific

If you require healthcare, FLETC Health Unit at Glynco is located in 

Building 759.

Normal hours of operation (excluding Government holidays):

Monday – Friday (and Saturday, when scheduled training occurs on 

Saturday) 7:00 a.m. – 5:30 p.m.

Student Responsibilities

Should you receive a training-related injury report to FLETC Health Unit 

and notify your Agency Point of Contact (POC). If your POC is unknown, 

inform your assigned Program Specialist or Program Coordinator, who may 

assist you in identifying your POC. Students should complete the employee 

portion of the Department of Labor, Office of Workers Compensation 

Program (OWCP) Form CA-1 and submit it to their Agency POC as soon as 

possible, but not later than 30 days following the injury. You may obtain 

a Form CA-1 from the Health Unit, your Agency POC, or the United States 

Department of Labor website at http://www.dol.gov/owcp/. Ask FLETC 

Health Unit staff for assistance if you need help to quickly route this form 

to your Agency POC.

If practicable, treatment of an injury may be performed at a government 

facility such as FLETC Health Unit, who may also provide you with a referral 

for outside medical treatment. After being evaluated at FLETC Health Unit, 

you are entitled to select a licensed physician of your choice for outside 

medical treatment; however, you are responsible for:

•Requesting that your Agency POC authorize medical treatment by the 

use of Form CA- 16, Authorization for Examination and/or Treatment;
44

• Covering any medical costs associated with seeking treatment until 

your claim has been approved;

• Covering the cost of medical care not provided by FLETC, your 

employing agency or OWCP;

• Obtaining all medical documentation to support an injury claim and 

forwarding this information to your Agency POC and FLETC Health 

Unit; and

• Reporting to FLETC Health Unit to obtain training modifications or 

clearances to train after all outside medical treatment.

Non-Training-Related Injuries and Illnesses

If you are injured while performing activities not associated with your 

official training, you may use FLETC Health Unit. If your non-training 

injury or illness requires further medical treatment not covered by FLETC 

Health Unit, you are responsible for covering the cost of medical care not 

provided by FLETC, your employing agency, or OWCP. If you use a treatment 

facility other than FLETC Health Unit, present your insurance plan card, 

so the treatment facility personnel are aware of your medical coverage. 

Your questions concerning the billing procedure of the treatment facility 

should be directed to the billing department of the treating facility.

Illnesses not associated with the performance of official training shall 

be treated the same as non- training related injuries. Medical expenses 

associated with such non-training-related injuries and illnesses are your 

responsibility. Non-training-related injuries and injuries incurred due to 

your intoxication, willful misconduct, or intention to bring about injury or 

death to yourself or another are not covered by the Federal Employees 

Compensation Act (FECA).

Sick Leave

Sick leave is coordinated through FLETC Health Unit and FLETC's 

Program Specialist/Class Coordinator. Sick leave may be authorized 

when FLETC Health Unit certifies your absence from class for 

incapacitation due to an illness or injury.

If you are authorized sick leave, you must remain in your assigned 

housing, the Health Unit, or in rehabilitative facilities. FLETC medical 

staff will monitor your condition, provide the medical care prescribed 

by the facility physician, and assist with information so that you can 

arrange for meals to be brought to you.

ARTESIA contact

Information is available by calling (575) 748-8090.

CHARLESTON contact

Information is available by calling the Health Unit at (843) 746-0802.

CHELTENHAM in addition

Sick leave is coordinated through FLETC Program Specialist/Class 

Coordinator. Sick leave may be authorized if a medical facility certifies 

your absence from class for incapacitation due to an illness or injury.
45

GLYNCO contact

Information is available by calling (912) 267-2385.

When the FLETC Health Unit is Closed

Treatment services are available at specialty clinics and urgent care 

centers in the area. If you are treated at a specialty clinic or urgent care 

center, you must report to FLETC Health Unit at the start of the next 

training day. If your condition is a non-emergency, you should make your 

own arrangements for transportation to a medical facility.

ARTESIA in contact

• If emergency medical attention is needed during the time the FLETC 

Health Unit is closed, please contact the 24-hour FLETC Security 

Dispatcher.

• To do so from a cell phone or off-center line call (575) 748-8136 or

x8136 on center.

CHARLESTON contact

• To do so from a cell phone or off-center line call (843) 974-6303, 

from an on-center line dial the five (5) digit extension 46303.

• Call 911 if the illness is severe or an emergency.

CHELTENHAM

Not offered. 

GLYNCO contact

• If emergency medical attention is needed during the time the FLETC 

Health Unit is closed, please contact the 24-hour FLETC Security 

Dispatcher.

• To do so from a cell phone or off-center line (including the dorm 

phones at Dorms 185, 186, and 187), call (912) 267-2911.

• To do so from an on-center line (including Dorms 71, 95, 96, 270, 

275, 277, and other on- center locations), call extension 2911.

Athletic Trainers Office

Services provided include injury evaluation, treatment, rehabilitation, 

supportive taping, personal exercise programs, instruction regarding the 

individual’s injury and the rehabilitation process.

ARTESIA contact

Full-time, certified Athletic Trainers are on staff and located in the Health 

Unit (Building 2). For more information, you can contact the Athletic 

Trainers at (575) 748-8019. The hours of operation are Monday to Friday, 

from 6:30 a.m. to 6:00 p.m. (excluding government holidays).
46

CHARLESTON in contact

Full-time, certified Athletic Trainers are on staff and located within 

FLETC's Student Center, Building 46. For more information, you can 

contact the Athletic Trainers at (843) 746-0808 or (843) 746-0807. The 

hours of operation are Monday to Friday, from 7:00 a.m. to 5:30 p.m. 

(excluding government holidays).

GLYNCO contact

Full-time, certified Athletic Trainers are on staff and located at the PTD 

complex (Building 252). For more information, you can contact the 

Athletic Trainers at (912) 261-4567. The hours of operation are Monday 

to Friday, from 7:00 a.m. to 5:30 p.m. (excluding government holidays). 

Physical Techniques Division Complex

ARTESIA specific

Outside of normal training hours, you may continue to participate in 

physical training activities at the PT complex. Facilities include an indoor 

basketball court, an outdoor running track, a cardiovascular training 

room, a weight training room, and an indoor pool. The complex is 

available daily from 5:00 a.m. to 9:00 p.m. Plan to end your activities at 

least 30 minutes prior to the posted closing time in order to allow time 

to shower and turn in equipment and uniforms before the PT complex 

closes. The PT Uniform Issue window is open from 6:30 a.m. until 8:00 

p.m., M – F and from 7:00 a.m. until 3:00 p.m. on week-ends. If you are 

using the PT facilitiesoutside of those hours you will not be able to obtain 

or return equipment. Please be prepared tomaintain control of those 

items until such time as the Uniform Issue re-opens.

Physical fitness recommendations and nutritional counseling are available 

from the instructors and Athletic Trainers. A wide variety of fitness and 

nutritional information is available.

The following rules and regulations apply to all FLETC personnel while using 

the PT complex and the outside tracks.

• The PT uniform must be worn when using the PT facilities.

• Solid black, white, navy, or royal blue spandex may be worn underneath 

the PT issued uniform.

• Athletic footwear is to be worn with the PT issued uniform.

• Shower shoes are only to be worn in the locker room or pool area.

• You may not wear jewelry while usin g the PT facilities.

• You may not remove your shirt in the PT facilities except when required 

for training or in theconfines of the locker room.

• Your shirt must be worn tucked in.

• Smoking is prohibited within 100 feet of the PT facilities.

• Only PT-issued padlocks are permitted on assigned lockers.

• The gymnasium and weight training rooms are closed when official 

training classes are insession.

• During Black Flag conditions, use of the PT tracks are prohibited.

• Guests are not permitted to use the facility.
47

CHARLESTON specific

Outside of normal training hours, you may continue to participate in physical 

training activities at the various PT facilities to include an indoor basketball 

court (Building 46), an outdoor running track (1/8th mile), cardiovascular 

and weight training (free weights and machines) areas and the swimming 

pool (Building 59). The facilities are available Monday through Friday, from 

5:00 a.m. to 9:00 p.m. On Saturdays, it is open from 8:00 a.m. to 6:00 p.m. 

On Sundays and holidays, it is open from 10:00 a.m. to 6:00 p.m. NOTE: 

Pool hours are posted separately. Plan to end your activities at least 30 

minutes prior to the posted closing time in order to allow time to shower 

and turn in equipment and uniforms before the PT complex closes.

Physical fitness recommendations and nutritional counseling are available 

from the instructors and Athletic Trainers. A wide variety of fitness and 

nutritional information is available.

The following rules and regulations apply to all FLETC personnel while using 

the PT facilities, the running track and swimming pool:

• The PT uniform must be worn when using the PT facilities.

• Solid black, white, navy, or royal blue spandex may be worn underneath 

the PT issued uniform.

• Athletic footwear is to be worn with the PT-issued uniform.

• Shower shoes are only to be worn in the locker room or pool area.

• Personal swimsuits may be worn when using the pool for either 

training or recreation. Men’s swimsuits must be at least mid-thigh 

and women’s swimsuits must be a conservative one-piece.

• You may not wear jewelry while using the PT facilities.

• You may not remove your shirt in the PT facilities except when required 

for training or within the confines of the locker room.

• Smoking is prohibited within 100 feet of the PT facilities.

• Only PT-issued padlocks are permitted on assigned lockers.

• The gymnasium and weight training rooms are closed when official 

training classes are in session.

• During Black Flag conditions, use of the PT tracks are prohibited.

• Family Members and Guests are not permitted to use the facility.

GLYNCO specific

Outside of normal training hours, you may continue to participate in 

physical training activities at the PTD complex. When official training 

classes are in session, no personal use of the PTD facilities is authorized. 

Facilities include outdoor running tracks, a cardiovascular training room, 

and weight training rooms. The complex is available seven days a week. 

Please see posted hours in Building 252. 

The following rules and regulations apply to all FLETC personnel while 

using the PTD complex and the outside tracks.

• The PTD uniform must be worn when using the PTD facilities. 

• Solid black or dark blue spandex or compression shorts are authorized 

if worn underneath the PTD issued uniform. During any heat stress 

condition (See Outdoor Physical Activity Restrictions Due to Weather 

section), spandex may not extend past the knees or elbows when 
48

training outdoors.

• Athletic footwear is to be worn with the PTD issued uniform. 

• Shower shoes are only to be worn in the locker room or pool area. 

• You may not wear jewelry while using the PTD facilities. 

• You may not remove your shirt in the PTD facilities except when 

required for training or in the confines of the locker room. 

• Smoking is prohibited within 100 feet of the PTD facilities. 

• Only PTD-issued padlocks are permitted on assigned lockers. 

• Guests are not permitted to use the facility

Outdoor Physical Activity Restrictions Due to Weather

Heat stress is a major concern due to the combination of physical 

activity, humidity, and soaring temperatures in this area. The following 

flag warnings will be posted on the Training Delivery Point:

Blue Flag Category 1 

All activities will proceed as usual; however, instructors will not allow students 

to wear sweat clothing (or any other clothing that covers the arms and/

or legs) during outdoor physical conditioning and the wearing of sweat 

clothing will not be permitted for any staff or students using the outside 

PTD facilities (tracks, obstacle course). The prohibition of sweat clothing 

for outdoor activity applies to categories I through 5. In any 2-hour training 

session, 10-minute breaks will be provided at 50-minute intervals with 

fluids available for replacement of lost body fluids.

Green Flag Category 2

All activities will proceed as usual; however, instructors should make 

frequent inquiries and observations of the students as to their physical 

condition and, in any 2-hour training session, 10-minute breaks will be 

provided at 50-minute intervals with fluids available for replacement of lost 

body fluids. Physical conditioning classes will be restricted to a maximum 

of 50-minutes outdoor physical conditioning.

Yellow Flag Category 3

Intense physical activities such as endurance running (half mile or longer), 

intense callisthenic conditioning, obstacle course testing, shotgun stress, 

and similar activities are to be modified to reduce sun exposure and should 

be more strictly supervised. In any 2-hour training session, breaks will be 

provided at 40-minute intervals with fluids available for replacement of lost 

body fluids. Physical conditioning class will be restricted to a maximum of 

40 minutes outdoor physical conditioning.

Red Flag Category 4

The intense physical activities as noted in Category 3 are to be conducted 

inside or reduced in intensity and constantly supervised. Additional rest 

periods will be provided. In any 2- hour training session, breaks will be 

provided at 30-minute intervals with fluids available for replacement of lost 

body fluids. Physical conditioning classes will be restricted to a maximum 

of 30 minutes outdoor physical conditioning.
49

Black Flag Category 5

All outdoor FLETC training courses will be modified as necessary to ensure 

the training is conducted safely. Some examples of program modifications 

are: moving the training indoors, increased water breaks, providing indoor 

shelter, and decreasing the physical intensity of the existing course. 

Additionally, NO ORGANIZED OR SCHEDULED OUTDOOR PHYSICAL 

CONDITIONING will be conducted during this category.

Rhabdomyolysis

Rhabdomyolysis is the breakdown of muscle fibers resulting in the release 

of muscle fiber contents (myoglobin) into the bloodstream. Some of these 

are harmful to the kidney and frequently result in kidney damage.

Causes, incidence, and risk factors:

All strenuous exercise results in some degree of muscle fiber breakdown. 

When muscle is damaged, a protein pigment called myoglobin is released 

into the bloodstream and filtered out of the body by the kidneys. Dead 

muscle tissue may cause a large amount of fluid to move from the blood 

into the muscle, reducing the fluid volume of the body and leading to 

shock and reduced blood flow to the kidneys. Individuals at risk include 

law enforcement trainees, athletes, and individuals in poor physical 

condition and sporadic exercisers. The non-exercise risk factors are 

high ambient temperatures, illness, medications, and inherited defects.

Symptoms:

• Abnormal urine color (dark, red, or cola colored)

• General weakness or fatigue

• Muscle stiffness, weakness, tenderness, pain

Prevention:

Drink plenty of fluids after strenuous exercise to dilute the urine and flush 

the myoglobin out of the kidney. Proper hydration is also necessary after 

any condition or event that may involve damage to skeletal muscle.

Report immediately if you show signs or symptoms.

METHICILLIN-RESISTANT STAPHYLOCOCCUS AUREAS 

(MRSA)

MRSA causes a staph infection that is resistant to several common 

antibiotics. There are two types of infection. Hospital associated MRSA 

happens to people in healthcare settings. Community-associated MRSA 

happens to people who have close skin-to-skin contact with others, such 

as athletes involved in football and wrestling.

To prevent community-associated MRSA:

Practice good hygiene;

• Keep cuts and scrapes clean and covered with a bandage until 

healed;

• Avoid contact with other people’s wounds or bandages;

• Avoid sharing personal items, such as towels, washcloths, razors, 
50

or clothes;

• Wash soiled sheets, towels and clothes in hot water with bleach and 

dry in a hot dryer.

ARTESIA in addition

FLETC students should report to the Health Unit, Building 2, if a wound 

appears to be infected. Treatment may include draining the infection and 

antibiotics.

CRITICAL INCIDENT STRESS MANAGEMENT (CISM)

Critical Incident Stress Management (CISM) Program provides confidential, 

professional, and timely stress management and crisis intervention services 

that are available to all FLETC and PO Staff, Students, and their immediate 

family members. The CISM Specialists are Licensed professional counselors 

and are available on-site (FLETC Glynco only), via telephone, and/or video 

tele-conferencing at all points of training distribution. 

For more information on the CISM Program, the services available to you as 

a student, and/or how the CISM Program may be able to help you should 

there be a need, please call (912) 267-2633 during normal business hours.

If you experience an emergency after normal business hours, please call 

the CISM After Hours Psychological Crisis Line by dialing (877) 235-7337 to 

be connected with the on-call counselor.

FLETC CHURCH SERVICESecific

The Artesia community is very proud of their association with the Artesia 

FLETC TDP. Many churches in the area offer transportation services upon 

request from FLETC students. Most denominations have representation 

in our area. Contact your Program Specialist for additional information on 

service times and locations in our community.

A non-denominational church service is offered Sundays in the theater 

located next to the Deli/Coffee Shop in FLETC's Student Center, Building 

46. Information on service times and locations in our community may be 

obtained in FLETC's Student Center at the Recreation Specialist’s Desk.

The Brunswick area offers a wide variety of Church services for various 

denominations. Contact your Program Specialist for additional information 

on service times and locations in our community.

Exposure to Loud Noises / Explosions

While at FLETC-Glynco, students may hear loud noises, to include explosions 

from munitions training. Please be advised that these noises/explosions 

are especially audible for those students training at or near the Driving 

ranges.
51

General Safety

FLETC is committed to Occupational Safety and Health. As a part of this 

commitment, you will receive safety training during your instruction. If you 

have safety questions or concerns during your training at FLETC, ask for 

clarification or further instruction. To ensure a safe and healthful work 

environment, you are encouraged to:

• Take responsibility for following all safety procedures;

• Stay aware of your environment;

• Recognize dangerous or unsafe conditions;

• Report possible hazards immediately to your class coordinator or 

instructor.

FIRE SAFETY

You should locate the closest exits when entering any building structure on 

FLETC and familiarize yourself with the appropriate evacuation routes. Do 

not try to fight a fire. Whenever a fire alarm sounds, you should evacuate 

immediately.

Evacuation routes are posted near entrances in all large buildings at FLETC. 

Fire extinguishers are located at most training sites and buildings but are to 

be used only by trained personnel.

Safety and Environment

SMOKING AND TOBACCO USE POLICY

FLETC is a smoke-free workplace. Use of tobacco products and vapor 

devices are strictly prohibited within 25 feet of all FLETC buildings 

including trailers, dormitories and recreational buildings.

Proper disposal of tobacco products is required. Cigarette butts should 

be extinguished and disposed of in appropriate containers and not on 

the ground. Wastes from chewing tobacco and similar products should be 

properly disposed of in a toilet and not in a waste can or on the ground. 

Janitorial service employees are not required to empty containers with these 

types of waste.

Smoking, including the use of smokeless tobacco products and vapor 

devices, is allowed in designated smoking areas only.

The use of tobacco or vapor devices is prohibited in dorm rooms.

JOGGING

Many students run or jog for personal fitness. If you do run or jog, FLETC 

recommends that you use the certified jogging routes. Stay off the main 

roads, where alternate paths are available. During hours of darkness, it 

is recommended that students wear reflective clothing and/or materials. 

While jogging, always be aware of vehicle traffic.
52

SUSTAINABILITY AT THE FLETC CAMPUS

FLETC has committed to a series of actions to improve our impact on the 

environment. These actions affect areas such as energy use reduction, water 

use reduction, recycling of various waste streams and renewable energy.

There are several washing machines provided for student use. Most 

of these machines have been replaced with front loading types. These 

machines use far less water than conventional top loaders and are more 

energy efficient as well. Please note that special detergent marked as 

“he” (for high efficiency) is required for use in these machines. We also 

request that the doors to the machines be left open when not in use.

You may be interested to know that many other waste streams are involved 

in the recycling program at FLETC. These include brass and lead from 

expended ammunition, used motor oil, car tires, electronics and batteries 

of all sorts to name a few.

CONSERVATION

Water and energy are expensive. Turn off lights, water and appliances; when 

not in use. In addition, windows and doors should remain closed when the 

air conditioning or heat is in operation.

HAZARDOUS CHEMICALS

Storage of environmentally unfriendly chemicals such as gasoline, oil, or 

charcoal lighter fluid on FLETC property is strictly prohibited. If you observe 

these types of items in unauthorized areas on FLETC:

ARTESIA contact

Contact FLETC Security Dispatcher at (575) 748-8136 or the Environmental 

and Safety Division at (575) 748-8056. The Recreation Specialist in Building 

1012 has an approved storage cabinet for Lighter Fluid.

CHARLESTON contact

Contact FLETC Security Dispatch at (843) 974-6303, (843) 974-6304

or the Environmental Protection Specialist at (843) 566-8511

CHELTENHAM contact

Contact FLETC Security Dispatcher at (301) 877-8413 or the Environmental 

Protection Specialist at (301) 599-1691.

GLYNCO contact

Contact FLETC Security Dispatcher at (912) 267-2461 or the Environmental 

and Safety Division at (912) 267-3239.

WILDLIFE

ARTESIA specific

The two campuses that make up the Artesia FLETC TDP consist of large 

areas of natural desert landscape that attract a variety of wildlife. Some of 

these are protected wildlife species. Coexisting with the wildlife are insects 

and pests such as ticks, fleas, and mosquitoes. Many types of wildlife and 
53

pests carry diseases that can be transmitted to humans. Snakes, including 

some that are venomous such as Rattle Snakes are commonly found within 

FLETC Artesia borders.

Feral cats and dogs can also be found at times on FLETC. They can reproduce 

and have kittens/puppies. Do not feed or attempt to pet them because they 

are usually not tamed and can scratch or bite. You should be aware of the 

environment and comply with the following restrictions:

• Do not feed the wildlife;

• Do not pet or attempt to pet the wildlife;

• Do not harass the wildlife;

Contact FLETC Security Dispatcher at (575) 748-8136 to report any issues 

with animals on FLETC sites. 

CHARLESTON specific

There are several different varieties of mammals that are present in the 

area and may be encountered. Raccoons and opossums are common to the 

area and may be encountered on FLETC-Charleston campus occasionally. 

Both of these mammals are nocturnal meaning that they are active mainly 

at night. You may see them roaming around in the very late evening hours 

before sunset or very early in the morning before sunrise. Neither poses 

any threat if given the proper distance.

There are several varieties of biting insects here at FLETC-Charleston. Sand 

gnats are the most abundant. They leave red, circular marks on the skin. 

Some students mistake these marks for bed bug bites as they are not familiar 

with these insects. Mosquitoes are also plentiful. Some outdoor training 

areas may be equipped with “mosquito magnets” and/or sprayed to help 

reduce their number but no method is 100% effective. FLETC-Charleston 

also coordinates with Charleston County Public Works to spray larger areas 

on a regular basis throughout the summer season. Early morning and late 

evenings when temperatures are cooler are the worst times for these insects. 

DEET-based insect repellant or “Skin-So-Soft” oil are preferred deterrents for 

these insects. Long sleeved shirts and long pants are also recommended.

Palmetto bugs (American Cockroach) are especially prevalent in our area. 

Charleston is a low-lying, damp, semi-tropical environment and presents 

a perfect habitat for these insects. Their presence is more an indicator of 

your geographic location than the cleanliness of your accommodations. At 

worst, these insects are a minor nuisance. Don’t be surprised if you see 

one or two.

Contact FLETC Security Dispatcher at (843) 974-6303 or 6304 to report 

any issues with animals on FLETC sites.

CHELTENHAM specific

FLETC includes natural wooded areas that attract a variety of wildlife 

including some protected wildlife species. Some of the wildlife that may 

be encountered around the facility includes deer, geese, wild turkey, fox, 

hawks, eagles and snakes (including venomous species). Insects and 

pests such as ticks, flies, and mosquitoes are commonplace. Many types 

of wildlife and pests carry diseases that can be transmitted to humans. 

Use appropriate precautions to minimize the incidence of unfavorable 

encounters with wildlife and pests.

Spring can be a particularly sensitive time for some species. Female 

Canada geese lay their eggs in ground nests near water. A male Canada 

goose guards the female and the nest. He can be very aggressive, attacking 

intruders with his wings and bill. White-tailed fawns are often left hidden 
54

in a natural environment while the doe feeds, sometimes for several 

hours. People may encounter fawns and fear they have been abandoned. 

The proper response is to avoid the area as the doe will return.

Contact FLETC Security Dispatcher at (301) 877-8413 to report wildlife 

concerns.

GLYNCO specific

FLETC includes natural wooded areas that attract a variety of wildlife. 

Some of these are protected wildlife species. Coexisting with the wildlife 

are insects and pests such as ticks, flies, and mosquitoes. Many types 

of wildlife and pests carry diseases that can be transmitted to humans; 

therefore, FLETC has initiated pest control programs that include the use 

of mosquito magnets at the training sites, sprays applied to appropriate 

areas to decrease the number of ticks, and deer feeding stations that 

use tick control products. Snakes, including some that are poisonous, are 

commonly found in wooded areas and around water.

In the areas on the Glynco Training Delivery Point that have ponds, you are 

likely to see Canada geese. The spring of the year is a particularly vulnerable 

time of year for Canada geese since the females are laying their eggs in a 

ground nest near water. The male Canada goose guards the female and 

the nest. He can be very aggressive, attacking predators with his wings 

and bill. Death of the geese can be prevented by driving FLETC speed limit 

or below which should allow an alert driver to see the adult Canada geese 

and their young in the spring and summer.

During the spring, the Glynco campus experiences one of the beautiful 

natural occurrences of the birth of fawns by our white-tailed deer population. 

This natural occurrence brings its own challenges and a need for staff and 

students to be sensitive to this process. Because there are always changes 

occurring on campus, does may struggle with protecting their fawns during 

their daily movements and well-meaning people can make the situation 

worse by trying to help. The proper human response for the safety of the deer 

is to leave the does and fawns alone and do not approach them. Fawns can 

walk at birth and within a few days begin to nibble on vegetation. Does are 

very protective of their young. When the female deer feed, they “hide” the 

fawn(s) until they are old enough to follow her at about four weeks of age. 

The fawn will lie quietly on the ground. In a natural environment, its spots 

help camouflage the fawn from predators. If a doe has more than one fawn, 

she “hides” them in separate places. The doe may be gone for a few hours 

feeding before she returns. Because our campus is so neatly maintained, 

there are few places for a fawn to hide in cover. Fawns can sometimes be 

seen in plain sight of people, however, they have not been abandoned. The 

mother will eventually return to her fawn unless people interfere. Fawns 

removed from their mothers by humans “rescuing” the young deer often 

die. As is the rule for all wildlife on FLETC, feeding the deer is not allowed.

Feral cats and dogs can also be found at times on FLETC. They can reproduce 

and have kittens/puppies. Do not feed or attempt to pet them because they 

are usually not tamed and can scratch or bite. You should be aware of the 

environment and comply with the following restrictions:

• Do not feed the wildlife;

• Do not pet or attempt to pet the wildlife;

• Do not harass the wildlife;

• Do not swim, boat, paddleboard, or canoe in FLETC ponds.

Contact FLETC Security Dispatcher at (912) 267-2461 to report any issues 

with animals on FLETC sites.
55

The EEO Program encompasses the special emphasis programs as well 

as the discrimination complaint process. This program was established to 

ensure the equitable treatment of all individuals in employment, promotion, 

training, and other personnel management actions without regard to 

their race, color, religion, sex, age, national origin, retaliation, disability, or 

genetics. This includes sexual harassment. You are also protected against 

discrimination based on your sexual orientation.

You have the right to work in an environment free from harassment. 

Harassment is any unwelcome verbal or physical conduct based on one 

of the EEO protected bases (race, color, religion, sex, national origin, age 

[40 and over], retaliation, disability or genetics), that is so objective as to 

alter the conditions of your employment or where the conduct culminates 

in a tangible employment action or is sufficiently severe or pervasive as to 

create a hostile work environment.

If you are the victim of harassment, or if you observe harassment at the 

FLETC you may:

• Notify your Program Specialist or your agency representative.

• Contact the EEO office within 45 days of the alleged matter.

• Contact the Office of Inspector General directly.

ARTESIA contact

For information concerning the discrimination complaint process or EEO, 

contact the EEO Division at (575) 746-5989.

Equal Employment Opportunity (EEO)

CHARLESTON contact

For information concerning the discrimination complaint process or EEO, 

contact the EEO Division at (912) 267-3316.

CHELTENHAM contact

For information concerning the discrimination complaint process or EEO, 

contact the EEO Division at (912) 267-3316.

GLYNCO contact

For information concerning the discrimination complaint process or EEO, 

contact the EEO Division at (912) 267-3316.

Report Harassment and 

Other Misconduct at FLETC
56

Graduation Attire

During graduation ceremonies, male students are expected to wear 

a coat and tie or their agency’s dress uniform. Female students are 

expected to wear a skirt or dress slacks and a blouse, pantsuit, dress, or 

their agency’s dress uniform. If you are improperly attired at graduation, 

you may be prohibited from participation. Your graduation certificate and 

an explanation as to why the certificate was not awarded at graduation 

will be mailed to your employing organization.

Transportation After Graduation

ARTESIA specific

On the designated travel day, transportation will be provided for students 

going to the Roswell, or Hobbs, NM airport. Transportation will be 

arranged prior to your designated travel day.

CHARLESTON specific

On the designated travel day, transportation will be provided for students 

going to the Charleston International Airport. FLETC-Charleston Arrival/

Departure Transportation Schedule is included in the Student Information 

folder you received at check-in.

CHELTENHAM specific

Upon departure, students must return identification badges and vehicle 

permits to FLETC Security at the Visitors Center (Building 6) or place in a 

drop box located at security gates.

Graduation and Departure Information

GLYNCO specific

On the designated travel day, transportation will be provided for students 

going to the Jacksonville, Savannah, or Glynco airports, Jesup Amtrak 

station. Transportation will be arranged prior to your designated travel day.

Weapons Retrieval

Your weapon may be picked up after graduation at the Security 

Headquarters (Bldg. 22). For other occasions, i.e., court appearances, 

long distance travel, etc., you must contact your Class Coordinator/

Program Specialist for procedural information on how to pick up your 

weapon.

FLETC Transcripts

On the day of your graduation, FLETC transcripts will be provided with 

your graduation certificate. If, later in your career, your FLETC transcript 

becomes lost or destroyed, you can obtain a new copy by completing and 

submitting a Transcript Request Form, along with a legible copy of your 

signed picture ID. Incomplete or unsigned requests cannot be processed. 

Requests submitted without a legible copy of your signed picture ID 

cannot be processed. To receive the Transcript Request Form:

• Send an email to FLETC-Transcripts@dhs.gov and the form will be 

returned via email; or

• Send a fax to (912) 554-4434 and the form will be returned via fax; 

or

• Call the Educational Aides office at (912) 267-2457 or (912) 280-

5428 and request a form.
57

GLYNCO specific

Pick up a form at the Educational Aides Office, Building 216, Room 110.

Note: All transcripts are centrally managed through the Glynco TDP.

Accreditation

The Federal Law Enforcement Training Centers has programs and 

academies accredited by the Federal Law Enforcement Training 

Accreditation (FLETA) Board as well as seeking institutional accreditation 

through the Council on Occupational Education (COE), which is 

recognized by the US Department of Education as an accrediting 

body. Faculty and students can reach out to COE with inquiries or 

comments regarding the institutional accreditation of FLETC by writing 

to the Executive Director of the Commission, Council on Occupational 

Education, 7840 Roswell Road, Bldg. 300, Suite 325, Atlanta, GA 30350, 

or by submitting their comments through the Council’s web site (www.

council.org). People making comments must provide their names and 

mailing addresses. U.S. Customs and Border Protection Officer asks for a secondary form of identification at the vehicle 

primary inspections area. (Photo courtesy of Customs and Border Protection)
58

ARTESIA Student Resources

Student Center (Building 8)

On weekends and weekday evenings after 4:30 p.m., the Student Center 

provides students a place to gather. The student center contains a variety 

of services for student convenience. Students are permitted to escort up to 

three guests to the Student Center. Guests are limited to family members 

and/or long term friends who are known by the student. Students are 

not permitted in the Coyote Pub area or to consume alcoholic beverages 

while in uniform and/or wearing duty belts containing law enforcement 

equipment. Alcohol Sales are not permitted on Sunday nor to anyone less 

than 21 years of age.

FLETC Southwest Recreation Association

FLETC Southwest Recreation Association is an onprofit corporation 

comprised of persons assigned to or retired from FLETC. Students are 

honorary members while attending training at FLETC. The SWRA, as it is 

commonly known, authorizes subcontractors to operate the Bank, ATM, 

The FedXchange Convenience Store, High Caliber Cuts Barber Shop and 

the Dry Cleaners. These enterprises are the primary source of financial 

support for many recreational activities that benefit students.

Recreation Facilities

Enjoy the use of the following on-Center recreation facilities:

• Gazebos with grills

• Swimming pools (Indoor and Outdoor during summer; interior 

courtyard Building 6)

• Perimeter exercise track

• Certified jogging routes

• Big Screen TV Room (May be reserved for special events through 

Recreation Specialist)

• Game Room – Building 1012

• Holiday Parties – Sponsored by FLETC SWRA

Recreation Equipment Checkout

FLETC Southwest Recreation Association provides limited numbers of 

differing types of equipment that is available for checkout at the game 

room in Building 1012. Examples of equipment are Ice Chests, Sporting 

Equipment, and Camping Gear. For additional information on any recreation 

activities, or equipment please contact the Student Recreation office at 

(575) 748-8092. There is no charge for FLETC students. 

THE FedXchange Convenience Store (Building 8) 

At the store, you will find books, magazines, snack items, beverages, 

personal accessories, agency logo items, ‘5.11’ merchandise and other 

souvenir items. The store accepts all major credit cards and debit cards. 

The hours of operation are Monday to Friday, from 6:30 a.m. to 7:00 p.m. 

and Saturday and Sunday from 8:30 a.m. to 7:00 p.m. Holiday hours will 

always be posted. For more information call the store at (575) 746-5644.
59

Barber Shop 

No appointment is necessary. The hours of operation are Monday to Friday 

from 4:00 p.m. to 7:00 p.m. The barber shop accepts cash and checks only. 

For more information, call (575) 748- 0429. 

Dry Cleaner

Laundry and dry cleaning service, at a reasonable charge, is available to 

patrons. The dry cleaner hours of operation are Monday to Friday from 4:00 

p.m. to 7:00 p.m. For more information, call (575)748-0423 after 4:00 p.m.

Laundromat 

Washers and dryers are provided for student use only at no cost. However, 

you must provide your own detergent and softener. 

Automatic Teller Machine

First American Bank offers an Automated Teller (ATM) located directly across 

from the FedXchange Convenience Store. A portion of all ATM fees assessed 

to non account holders are paid to the Southwest Recreation Association 

to support student activities. 

Post Office 

The Post Office is located in the Student Center, Building 8. The hours of 

operation are Monday to Friday from 11:00 a.m. to 1:00 p.m. and 4:00 

p.m. to 5:30 p.m. The Post Office is closed on week-ends and holidays. 

Incoming mail (including packages) will be held in the Post Office and 

may be picked up by the class or agency representative. To contact the 

post office call (575)748-8039.

Personal Mail 

Class name and number are imperative to ensure proper delivery of 

mail. Your personal FLETC mailing address is: 

Your Name Class Name or Letters (e.g. CBP_UPTP, CITP, ICE_BIETP, ETC.) 

& your Class # (e.g. 403) 94 Gunpowder RdFederal Law Enforcement 

Training Centers Artesia, NM 88210 Please note that all incoming mail 

is subject to inspection by automated processes and may be opened for 

confirmation of contents prior to delivery. If opened, documentation will be 

on the package indicating the government employees who performed the 

inspection. COPIERS Copiers are available for student use in classroom 

Buildings 17 and 27. 

Fax Service 

Contact your Program Specialist or Class Coordinator for FAX Service. 
60

Student Library

The student library is available in Building 167 providing students access 

to legal references in support of training. Computer labs are available to 

students in Buildings 180 and 20.

Self-Study Computer Laboratories 

You may use the computer laboratories located in Buildings 20, 34 and 

181. The laboratories are equipped with 24 computers, printers, and 

internet accessibility. The hours of operation are 7:00 a.m. to 10:00 p.m., 

M - F for Building 181 and 24 hour access for the other labs. Software 

loaded on the computers includes: Microsoft Office Suite, Internet Explorer, 

various computer based tutorials, and requested files and folders for 

specific training programs. This computer classroom is internet capable. 

Do not copy or save anything to the hard drive. Do not attempt to save 

anything to a personal storage device.

Do not copy anything from the hard drive. The computer programs are 

copyrighted and may not be duplicated for any reason. Do not load 

or attempt to load any personal or agency specific programs on the 

computers. Do not attempt to change default settings on the various 

programs, including the default website for Internet Explorer and other 

software programs. Styrofoam/paper cups and food are not permitted 

in the classroom. Drinks in glass/plastic/metal sealable containers are 

allowed but must remain capped while in the classroom. Please comply 

with FLETC policy posted in the classroom or you may be reported to your 

Program Specialist/Class coordinator or agency representative.

Frequently Used Numbers

Athletic Trainer .................................................................(575) 748-8019

Barber Shop .....................................................................(575) 748-0429

PEER Support 24 Hour Line ............................................(877) 235-7337

Dining Hall Manager ........................................................(575) 748-8037

Dorm Help Desk (registration) ........................................(575) 748-8027

Dry Cleaner (All American Cleaners)...............................(575) 748-0423

Environmental Contractor................................................(575) 746-5699

Equipment Issue (Building 8)..........................................(575) 746-5502

First American Bank.........................................................(575) 746-6930

Fed Xchange Convenience Store ....................................(575) 746-5644

Health Unit Main Line ......................................................(575) 748-8090

PT Uniform Issue (Building 2)..........................................(575) 748-8083

Recreation Specialist.......................................................(575) 748-8092

Security (Building 22) ......................................................(575) 748-8136

Security Guard House (Range)........................................(575) 746-5630

Uniform Issue (Building 8)...............................................(575) 746-5583

VF Image Wear .................................................................(575) 746-4456
61

CHARLESTON Student Resources

Student Center (Building 46)

FLETC Student Center is located at Building 46 and consists of FLETC 's 

Express Convenience Store, Deli/Coffee Shop, Barber Shop, Post Office, 

Recreation Specialist, Automated Teller Machine (ATM), , the Athletic 

Trainers Office and the Health Unit. Hours for all conveniences are included 

in the Student Information folder and posted throughout the campus.

THE FLETC Express Convenience Store

At the store, you will find books, magazines, snack items, beverages, personal 

accessories, agency logo items, ‘5.11’ merchandise and other souvenir 

items. An ATM is located in the lobby just outside of FLETC's Express. FLETC 

Express accepts all major credit cards and debit cards. The store telephone 

number is (843)746-0854 or visit fletcexpress.com to learn more.

The hours of operation are Monday to Friday from 7:00 a.m. to 8:00 p.m., 

Saturday from 10:00a.m. to 8:00 p.m. and Sunday from 10:00a.m. to 8:00 

p.m. Holiday hours will always be posted.

Barber Shop

A full-service barber shop/styling salon is available on-center in Building 

46. Hours of operation vary. Stop by or call (843)746-0853 for current 

hours of operation. Walk-ins welcome – text (843) 364-5032 to make an 

appointment.

Deli/Coffee Shop

The Deli/Coffee Shop features Starbucks brand coffee/drinks and serves 

a variety of light fare such as fresh sandwiches, salads, wraps, pizza and 

house-made bakery items. For more information, call (843) 746-0852.

Hours of operation are: Monday – Friday, 6:30 a.m. – 3:30 p.m. Weekends/

holidays - CLOSED

Post Office

The Post Office hours of operation are Monday - Friday from 11:30 a.m. 

to 1:00 p.m. and 4:15 p.m. – 6:00 p.m. The Post Office is closed on the 

weekend and holidays. Incoming mail (including packages) will be held in 

the Post Office and may be picked up by the class or agency representative.

Personal Mail

During your stay at FLETC Charleston, personal mail should be addressed 

as follows:

Your Name

Class Name or Letters (e.g. USC_IPPT, USCG_MEA, ICE_DFOTP, 

etc.) & your Class Number (e.g. 403)

2000 Bainbridge Avenue

Federal Law Enforcement Training Centers

North Charleston, SC 29405-2607
62

THE No Wake Zone Bar (Building 286)

On weekends and weekday evenings after 4:30 p.m., the No Wake Zone 

(NWZ) Bar provides students a place to enjoy a peaceful view of the Cooper 

River, food, beverages, music and “pay per view” events. Students may 

also attend special events, such as karaoke contests. Students are not 

permitted in the bar area nor may they consume alcoholic beverages at the 

No Wake Zone while in uniform and/or wearing duty belts containing law 

enforcement equipment. Hours of operation are posted at the NWZ.

FLETC Recreation Association

FLETC Recreation Association is a nonprofit corporation comprised of 

persons assigned to or retired from FLETC. Students are honorary members 

while attending training at FLETC. FLETC Recreation Association owns 

and operates the “FLETC Express” Convenience Store. “FLETC Express” 

Convenience Store is the primary source of financial support for many 

recreational activities that benefit students.

Recreation Facilities

Enjoy the use of the following on-Center recreation facilities:

• Swimming pool (Building 59)

• Basketball courts

• Horseshoe Pits

• Exercise area (behind Building 39)

• Walking/Jogging routes

Organized Tours and Trips

Enjoy one of the weekend tours and trips that are planned and 

organized by the Recreation Specialist. In some instances, the 

Recreation Association may sponsor trips and program costs may 

be subsidized through the profits generated at the “FLETC Express” 

Convenience Store. Trips include, but are not limited to:

• River Dogs baseball games, Stingray hockey games, and other 

local college football games

• Local Craft Breweries

• Tours of local historic districts

• Kayaking fishing trips inshore and offshore

• Weekend shopping trips

• Local Beaches

• Various trips to Savannah, GA

Check the monthly schedule for additional events. See the monthly 

Recreation calendar located in the Student Information folder as well 

as in the Dining Hall, “FLETC Express” Convenience Store, the Student 

Center and the dormitories.

To check out the following equipment: stand up paddleboards, kayaks, 

paddles and personal flotation devices, contact the Pool Operator at 

(843) 746-7751 for additional information. There is no charge for FLETC 

students.
63

Copiers

Copiers are available for official student use in Building 61, Room 165.

Fax Services

Use may be coordinated through your Program Specialist or your Agency 

Representative.

Self-Study Computer Laboratory

Self-Study computer labs are located in Buildings 28, 39, and 61. The labs 

are equipped with Windows compatible personal computers with DVD drives, 

printers and internet accessibility. Labs in these locations are available 

24/7.

Software loaded on the computers includes: Microsoft Office Suite, Internet 

Explorer, various computer based tutorials, and requested files and folders 

for specific training programs. This computer classroom is internet capable. 

Do not copy or save anything to the hard drive. If you bring your own disks 

or thumb drives, provide them to the Laboratory Monitor so that he/she 

can scan the media for viruses.

Do not copy anything from the hard drive. The computer programs are 

copyrighted and may not be duplicated for any reason. Do not load or attempt 

to load any personal or agency specific programs on the computers. Do 

not attempt to change default settings on the various programs, including 

the default website for Internet Explorer and other software programs. 

Styrofoam/paper cups and food are not permitted in the classroom. Drinks 

in glass/plastic/metal sealable containers are allowed but must remain 

capped while in the classroom. Please comply with FLETC policy posted 

in the classroom or you may be reported to your Program Specialist/

Class coordinator or agency representative.

Student Library

Students may use computers located in Building 28, 39, and 61.

Bureau of Indian Affairs students stand in formation at the FLETC Training Delivery Point in Artesia, 

N.M. (FLETC Stock Images)
64

CHELTENHAM Student Resources

Break Areas

For convenience, as a non-residential training facility, the Cheltenham 

Center provides self-service break rooms with kitchenettes in many training 

areas. Students are welcome to bring a bag lunch, store items, and use 

the amenities provided in the break rooms. Students are responsible for 

cleaning up and removing all personal items on a daily basis. All items in 

break rooms and stored in refrigerators are disposed every Friday. Note: 

weapons and chemical agents are prohibited in break areas at all times.

Fitness Center 

The Fitness Center (Building 3) is available to students while attending 

training at Cheltenham; use is authorized only on the days a student is 

assigned to training and has valid authorization to be on the Center. Facilities 

include cardiovascular training equipment, selectorized strength machines, 

free weights, and mat room. The Fitness Center hours are Monday through 

Friday 5:00 a.m. to 6:00 p.m. The following rules and regulations apply to 

the Fitness Center.

• Weapons of any kind are prohibited inclusive of firearms, chemical 

agents, and knives.

• Smoking is prohibited within 25 feet of building entrances.

• Scheduled classes have priority in the Fitness Center.

• Appropriate attire is required. Authorized attire includes agency 

issued uniforms or conservatively styled fitness wear.

• Muscle shirts, halter-tops, cut-offs, and spandex as outerwear are 

prohibited. Garments with profane, obscene, or otherwise offensive 

statements or scenes are prohibited.

• Footwear must be acceptable for the surface being used; excessively 

soiled footwear is not permitted. Hard sole shoes are prohibited on 

mat room surfaces.

• Personal belongings must be stored in the locker room.

• Lockers are for daily use only, students may secure personal 

belongings in available lockers.

• Rack all weights and store all equipment after use. Equipment and 

attachments may not be left on the floor, leaning against walls or 

machines.

• Wipe all equipment after use.

• Guests are not permitted to use the facility.

Area Attractions

The Cheltenham Center is in close proximity to many of the nation’s 

most unique and historic attractions. For regional attractions and tourist 

information, please visit:

• www.visitmaryland.org

• www.vrc.dc.gov

• www.virginia.org
65

Frequently Used Numbers

Cheltenham Center Main Number.................................(301) 868-5830

CISM 24 Hour..................................................................(877) 235-7337

DHS Office of Inspector General (OIG) Hotline............. (800) 323-8603

Educational Aides ...........................................................(912) 267-2457

EEO Division ....................................................................(912) 267-3316

Environmental Protection Specialist..............................(301) 599-1691

FLETC OPR Hotline ..........................................................(912) 261-4598

Heat Stress Message System ........................................(301) 877-8383

Incoming Student Emergency Calls ...............................(301) 877-8400

Security Dispatch ............................................................(301) 877-8413

Security EMERGENCY .................................. (301) 877-8400, ext. 8400

Security EMERGENCY from Cell Phone .........................(301) 877-8400

Site Security Officer.........................................................(301) 877-8534

Southern Maryland Hospital Center ..............................(301) 868-8000

Class Leader assembles Capitol Police, prior to attending class on Sept. 4, 2018, in Glynco, Ga.. (Photo 

by FLETC OPA/Brandon Spragins)
66

GLYNCO Student Resources

Student Center

On weekends and weekday evenings after 4:30 p.m., the Student Center 

provides students a place to enjoy food, beverages, music and “pay per 

view” events. Students may also attend special events, such as karaoke 

contests. Students are permitted to escort up to three guests to the Student 

Center. Guests are limited to family members and/or long term friends who 

are known by the student. Students are not permitted in the bar area or 

consume alcoholic beverages in the Student Center while in uniform and/

or wearing duty belts containing law enforcement equipment.

FLETC Recreation Association

FLETC Recreation Association is a nonprofit corporation comprised 

of persons assigned to or retired from FLETC. Students are honorary 

members while attending training at FLETC. FLETC Recreation 

Association owns and operates the Student Center, the Little Rookies 

Child Development Center and the “FLETC Express” Convenience Store. 

“FLETC Express” Convenience Store is the primary source of financial 

support for many recreational activities that benefit students.

Recreation Facilities

Enjoy the use of the following on-Center recreation facilities:

• Gazebos (6) with grills

• Softball complex*

• Tennis courts

• Swimming pools

• Sand volleyball courts

• Exercise trail

• Certified jogging routes

*Reservation required: to make reservations and for additional information, 

call the Recreation Specialists at (912) 267-3099 or (912) 261-3764.

Intramural Sports

The Recreation Specialists coordinate a number of intramural events. 

Check the monthly activities calendar or call the Recreation Office at (912) 

267-3099 or (912) 261-3764.

Organized Tours and Trips

Enjoy one of the weekend tours and trips that are planned and organized 

by the Recreation Services Staff. The Recreation Association sponsors the 

trips and program costs are subsidized through the profits generated at 

“FLETC Express” Convenience Store. Trips include, but are not limited to:

• Football games (all home games)

• Zoos and Breweries

• Tours to nearby cities and local historic districts

• Paintball
67

• Horseback riding

• Kayaking fishing trips inshore and offshore

• Weekend shopping trips

Check the monthly schedule for additional events. See the monthly 

Recreation Events Brochure located in the Dining Hall, “FLETC Express” 

Convenience Store and the dormitories.

To check out the following equipment: stand up paddleboards, kayaks, 

paddles and personal flotation devices, call the Recreation Specialists at 

(912) 267-3099 or (912) 261-3764 for additional information. There is no 

charge for FLETC students.

FLETC Express Convenience Store (Building 86)

At the store, you will find books, magazines, snack items, beverages, personal 

accessories, agency logo items, ‘5.11’ merchandise and other souvenir 

items. Automated teller machines (ATMs) are also available. FLETC Express 

accepts all major credit cards and debit cards. The hours of operation are 

Monday to Friday, from 6:30 a.m. to 7:00 p.m. and Saturday and Sunday 

from 8:30 a.m. to 7:00 p.m. Holiday hours will always be posted.

Barber Shop

No appointment is necessary. The hours of operation are Monday to Friday 

from 10:00 a.m. to 7:00 p.m. and Saturday from 11:00 a.m. to 4:00 p.m. 

For more information call (912) 267-2311.

Dry Cleaner

Laundry and dry cleaning service at a reasonable charge is available to 

patrons. The dry cleaner hours of operation are Monday to Friday from 

4:00 p.m. to 7:00 p.m. The dry cleaners only accepts cash and checks. 

For more information call (912) 267-2597 after 4:00 p.m.

Laundromat

Washers and dryers are provided for student use only at no cost. However, 

you must provide your own detergent and softener.

Credit Union

If you require banking services, the Glynn County Federal Employees 

Credit Union offers a variety of services for a nominal fee. You may cash 

government checks, money orders, traveler’s checks, and personal 

checks (limit $100). Normal hours of operation are Monday to Friday, 

from 10:00 a.m. to 5:00 p.m. It is closed during Federal holidays. The 

Credit Union also offers credit card advance programs for both Visa and 

MasterCard, accepts incoming/outgoing wire transfers, sells money 

orders and cashier’s checks, and offers free notary services. Two-party 

checks are not accepted by the Credit Union. For additional information 

please contact the Credit Union at (912) 265-6325.

Meditation Center “The Sanctuary”

The Glynco Sanctuary/Meditation Center is a safe and quiet space that 
68

provides much needed respite from the stresses of the day. You can find “The 

Sanctuary” in FLETC Express Shopping Center, Building 86. The Sanctuary 

is available 24 hours a day. Inside, you will find calming music and reading 

material. If you wish to use the space for worship, we encourage you to bring 

the materials needed to enhance your experience.

Post Office

The Post Office is located in Trailer 741, near FLETC's Express Shopping 

Center. The hours of operation are Monday to Friday from 9:00 a.m. to 5:00 

p.m. and Saturday from 9:00 a.m. to 1:00 p.m. The Post Office is closed on 

Sundays and holidays. There is no incoming mail on Saturdays. Incoming 

mail (including packages) will be held in the Post Office and may be picked 

up by the class or agency representative.

Personal Mail

Class name and number are imperative to ensure proper delivery of mail. 

Your personal FLETC mailing address is:

Your Name

Class Name or Letters (e.g. CBP_UPTP, CITP, ICE_BIETP, ETC.) & 

your Class #(e.g. 403)

1131 Chapel Crossing Road

Federal Law Enforcement Training Centers

Glynco, GA 31524

Copiers

Copiers are available for student use in all of the various classroom 

buildings. Copiers are also available in the library, which is located on 

the ground floor of building 262.

Fax Service

A fax drop-off Station is located on the first floor of Building 216 in the 

corridor near Room 110. Follow the instructions at the station for both 

outgoing and incoming FAX service.

Library

FLETC Library, also known as the Multimedia Center, is located on the 

ground floor of Building 262. The library contains a student computer 

laboratory and conference room for study group discussions. The hours 

of operation are Monday to Friday, from 7:00 a.m. to 9:00 p.m. Saturdays, 

from 8:00 a.m. to 5:00 p.m. Sunday, from 10:00 a.m. to 7:00 p.m. Holidays, 

from 8:00 a.m. to 5:00 p.m. Casual clothing conducive to a comfortable 

study environment is acceptable. Athletic attire and bathing suits are not 

permitted in the library. Smoking, eating, or drinking is not permitted in 

any area of the library.

Self-Study Computer Labroratory

You may use the computer laboratory located in Building 212, Room 119. 

The laboratory is equipped with 24 computers, printers, and internet 
69

accessibility. During hours of operation a staff member is present to serve 

as the Laboratory Monitor. The hours of operation are Sunday and Tuesday 

to Thursday from 4:30 p.m. to 8:30 p.m.

Software loaded on the computers includes: Microsoft Office Suite, Internet 

Explorer, various computer based tutorials, and requested files and folders 

for specific training programs. This computer classroom is internet capable. 

Do not copy or save anything to the hard drive. If you bring your own disks 

or thumb drives, provide them to the Laboratory Monitor so that he/she can 

scan the media for viruses.

Do not copy anything from the hard drive. The computer programs are 

copyrighted and may not be duplicated for any reason. Do not load or attempt 

to load any personal or agency specific programs on the computers. Do 

not attempt to change default settings on the various programs, including 

the default website for Internet Explorer and other software programs. 

Styrofoam/paper cups and food are not permitted in the classroom. Drinks 

in glass/plastic/metal sealable containers are allowed but must remain 

capped while in the classroom. Please comply with FLETC policy posted 

in the classroom or you may be reported to your Program Specialist/Class 

coordinator or agency representative.

Frequently Used Number

Barber Shop ......................................................................(912) 267-2311

CISM/PEER Support ........................................................ (912) 267-2633

FLETC Convenience Store................................................ (912) 265-2048

Credit Union...................................................................... (912) 264-6325

Dining Hall Manager ........................................................ (912) 267-2202

Dry Cleaner........................................................................(912) 267-2597

Health Unit Main Line ...................................................... (912) 267-2385

Library ............................................................................... (912) 267-2320

Main Gate ......................................................................... (912) 267-2369

Peer Support 24hr ............................................................(877) 235-7337

Recreation Association.....................................................(912) 265-4470

Recreation Specialist....................................................... (912) 267-3099

Security (Building 93) .......................................................(912) 267-2461

Student Center Manager..................................................(912) 267-2213

Uniform Issue ....................................................................(912) 267-2439

Educational Aides .............................................................(912) 267-2457

Environmental Division.................................................... (912) 267-3239

Athletic Trainer ..................................................................(912) 261-4567
70

www.FLETC.gov

Looking to receive a copy of your 

transcript(s) or medical records?

Program Support Services/Educational Aids can assist!

Contact Us Today!

(912) 267- 2459 

#EDAides@FLETC.dhs.gov

www.fletc.go

Educational Aides creates and provides 

graduation materials for Center Basic 

programs. Archive student records 

(including medical) enterprise wide for a 

period of forty years. Provide transcripts 

for students, confirmation of students

completing programs, and medical records. 

Archive syllabi/CRC documentation and 

lesson plans for FLETC programs. Provide 

student support services and publication 

storage and assembly.

Medical Records Transcripts
STOP

learn.FLETC.gov

Service

Integrity

Respect

Dedication

Honor

Excellence

71

FEDERAL LAW ENFORCEMENT TRAINING CENTERS

LOCATIONS

Artesia

1300 W. Richey Avenue

Artesia, NM 88210

(575) 748-8000

Charleston

2000 Bainbridge Avenue

North Charleston, SC 29405

(843) 566-8551

Cheltenham

9000 Commo Road

Cheltenham, MD 20588

(301) 868-5830

Glynco

1131 Chapel Crossing Road

Glynco, GA 31524

(912) 267-2100

Student Handbook