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 Training Module Topics Click **Expand All** to view the resources for your role. Click a lesson link to review a Web-Based Training lesson. Certificates are assigned for critical tasks and are noted by the certificate icon Certificate icon.  You can also review Printable Job Aids (PJAs) Printable Job Aid and Videos Show Me that support your OTCnet user training. Click OTCnet Participant User Guides to view these additional training resources. Expand All
  GETTING STARTED MODULE 1: OTCNET OVERVIEW 1.1 OTCnet Overview
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            VideoOTCnet Overview
 MODULE 2: ACCESSING OTCnet Certificate icon2.1 Start and Stop the OTCnet Local Bridge (OLB) Application
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            VideoStart and Stop the OTCnet Local Bridge (OLB) ApplicationCertificate icon2.2 Request Your OTCnet AccessSelf-Register/Create an Account in SailPoint IIQRequest Your OTCnet Access in SailPoint IIQCertificate icon2.3 Log In to OTCnet OnlineLog In to OTCnet Online
 ADMINISTRATION/CONFIGURATION MODULE 3: MANAGING USERS Certificate icon3.1 Create a User Identity
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            VideoCreate a User Identity in SailPoint IIQCertificate icon3.2 Add or Remove User AccessAdd User Access in SailPoint IIQRemove User Access in SailPoint IIQCertificate icon3.3 Approve or Deny User Access RequestApprove or Deny User Access Requests in SailPoint IIQCertificate icon3.4 Import User Identity to OTCnetImport User Identity to OTCnetCertificate icon3.5 Add or Remove an Endpoint/Role for a UserAdd an Endpoint/Role for a User in OTCnetRemove an Endpoint/Role for a User in OTCnetCertificate icon3.6 Approve or Reject an Endpoint/Role RequestApprove or Reject an Endpoint/Role Request in OTCnet
 MODULE 4: MANAGING ORGANIZATION HIERARCHY Certificate icon4.1 Manage an Organization Hierarchy
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            VideoCreate an OTC EndpointModify OTC Endpoint InformationDelete or Neutralize an OTC EndpointView an OTC EndpointCertificate icon4.2 Manage an Accounting CodeEnter an Accounting CodeModify an Accounting CodeDelete an Accounting CodeImport an Accounting CodeView an Accounting CodeMap Accounting Codes to OTC EndpointsCertificate icon4.3 Manage a Custom Field LabelModify a Custom LabelView a Custom LabelCertificate icon4.4 Manage a Processing OptionModify a Processing OptionView a Processing OptionCertificate icon4.5 Modify a User Defined FieldCreate a User Defined FieldModify a User Defined FieldDelete a User Defined FieldView a User Defined Field
 MODULE 5: VIEWING FINANCIAL INSTITUTIONS 5.1 View a Financial Institution
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            VideoView a Financial Institution
 MODULE 6: CONFIGURING CARD TERMINAL PROCESSING SETTINGS Certificate icon6.1 Card Terminal Configuration
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            VideoRegister a Card TerminalUnregister a Card TerminalView Card Terminal ConfigurationCertificate icon6.2 Manage an Audit Log OnlineSearch an Audit Log Online6.3 Select 80mm Card Receipt PrinterSelect 80mm Card Receipt Printer
 MODULE 7: CONFIGURING CHECK CAPTURE ONLINE Certificate icon7.1 Terminal Configuration
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            VideoConfigure a Check Capture Terminal OnlineView Terminal ConfigurationCertificate icon7.2 Manage an Audit Log OnlineSearch an Audit Log OnlineCertificate icon7.3 Download and Install FirmwareDownload FirmwareInstall Firmware
 MODULE 8: CONFIGURING OTCNET LOCAL BRIDGE (OLB) Certificate icon8.1 Download, Install, and Upgrade the OTCnet Local Bridge (OLB) Application
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            VideoDownload OTCnet Local Bridge (OLB) ApplicationInstall the OTCnet Local Bridge (OLB) ApplicationUpgrade the OTCnet Local Bridge (OLB) ApplicationCertificate icon8.2 Create the OTCnet Local Bridge (OLB) ProfileCreate the OTCnet Local Bridge (OLB) ProfileCertificate icon8.3 Import OTCnet Local Bridge (OLB) CredentialsImport OTCnet Local Bridge (OLB) Credentials
 MODULE 9: SETTING UP AND CONFIGURING CHECK CAPTURING OFFLINE Certificate icon9.1 Download, Install, and Upgrade OTCnet Offline Check Capture Software
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            VideoDownload OTCnet Offline Check Capture SoftwareInstall OTCnet Offline Check Capture SoftwareUpgrade OTCnet Offline Check Capture SoftwareCertificate icon9.2 Manage a Check Capture Administrator Offline Logon ProfileCreate a Check Capture Administrator Offline Logon ProfileImport a Check Capture Administrator Offline Logon ProfileRetrieve a Check Capture Administrator Offline Logon ProfileReset a Check Capture Administrator Multi-Factor Authentication StatusCertificate icon9.3 Manage OTC EndpointsSelect OTC EndpointsDownload OTC Endpoints9.4 Manage User ProfilesDownload User ProfilesUpdate User Profiles9.5 Manage Offline UsersCreate Check Capture Override and Online Authentication PasswordActivate/Deactivate a UserUnlock a User ProfileResetting a User Password and Multi-Factor AuthenticationPrinting a User ListCertificate icon9.6 Manage a Check Capture TerminalConfigure a Check Capture Terminal OfflineView a Check Capture Terminal Offline ConfigurationCertificate icon9.7 Search an Audit Log OfflineSearch an Audit Log OfflineCertificate icon9.8 Recover a BatchRecover a Batch
 DEPOSIT PROCESSING MODULE 10: SEARCHING DEPOSITS Certificate icon10.1 Search for a Deposit
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            VideoSearch for a DepositDownload Search Results for a Deposit
 MODULE 11: VIEWING DEPOSITS Certificate icon11.1 View a Deposit
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            VideoView a Deposit
 MODULE 12: SEARCHING ADJUSTMENTS Certificate icon12.1 Search for and View an Adjustment
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            VideoSearch for and View an AdjustmentDownload Search Adjustment Results for a Deposit
 MODULE 13: PREPARING DEPOSITS Certificate icon13.1 Create and Modify a Deposit
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            VideoCreate a Deposit for US CurrencyCreate a Deposit for Foreign Currency CashCreate a Deposit for a Foreign Check ItemModify a Deposit
 MODULE 14: APPROVING DEPOSITS Certificate icon14.1 Approve or Return a Deposit to Draft
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            VideoApprove or Return a Deposit to Draft
 MODULE 15: CONFIRMING DEPOSITS Certificate icon15.1 Confirm a Deposit
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            VideoConfirm a Single DepositConfirm Multiple DepositsReject a Deposit15.2 Create a Credit/Debit AdjustmentCreate a Credit/Debit Adjustment
 MODULE 16: MANAGING ADJUSTMENTS 16.1 Create a Returned Item Adjustment
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            VideoCreate a Returned Item Adjustment for US CurrencyCreate a Returned Item Adjustment for a Foreign Check Item
 MODULE 17: VIEWING DEPOSIT PROCESSING AND HISTORICAL REPORTS 17.1 View a Business Report
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            VideoView Business Reports: Adjustment Activity (FI)View Business Reports: Adjustments by OTC EndpointView Business Reports: Daily Voucher ReportView Business Reports: Deposit Activity (FI)View Business Reports: Deposits by Accounting CodeView Business Reports: Deposits by OTC EndpointView Business Reports: Deposit History by StatusView Business Reports: Non-Reporting OTC EndpointsView Business Reports: Processing Options by OTC Endpoints17.2 View a Security ReportView Security Reports: Users by Access Group (FI)View Security Reports: Users by Access Group (FPA)View Security Reports: User InformationView Security Reports: Users by Role (FI)View Security Reports: Users by Role (FPA)17.3 View an Administration ReportView Administrative Reports: CIR File StatusView Administration Reports: View Vouchers CompletedView Administrative Reports: Vouchers in Progress17.4 View Historical ReportsDeposit Historical ReportAdjustment Historical ReportView Previously Generated Historical Reports
 CHECK PROCESSING ONLINE MODULE 18: CAPTURING AND PROCESSING CHECKS ONLINE Certificate icon18.1 Capture a Check Online
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            VideoCapture a Check Online18.2 Correct a Magnetic Ink Character Recognition (MICR) LineCorrect a Magnetic Ink Character Recognition (MICR) Line18.3 Resolve a Duplicate CheckResolve a Duplicate Check18.4 Void a CheckVoid a CheckVoid All Checks in a Batch18.5 MVD Check VerificationOverride a MVD Record18.6 View and Print a Batch List and Item Detail ReportsView and Print a Batch List ReportView and Print an Item Detail Report18.7 Perform Batch Control/Batch BalancingPerform Batch Control on Batch CreatePerform Batch Control on Batch Close18.8 Manage a ClassificationSummary Level ClassificationCertificate icon18.9 Close a BatchClose a Single BatchClose Multiple BatchesCertificate icon18.10 Approve a BatchApprove a Single BatchApprove Multiple Batches18.11 Activate/Deactivate a BatchActivate/Deactivate a BatchCertificate icon18.12 Edit a CheckEdit a Batch18.13 Print a ReceiptPrint a Receipt in Single Mode or Batch ModePrint a Receipt in Batch ManagementPrint a Receipt Using Show Item
 MODULE 19: VIEWING CHECK PROCESSING REPORTS, CIRA RECORDS, AND HISTORICAL REPORTS Certificate icon19.1 View a Check Processing Report
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            VideoCIRA CSV ReportCheck Image ReportAgency CIRA ReportLVD Contents ReportOrganization Hierarchy Report215 Deposit Ticket Report5515 Debit Voucher ReportACR Activity ReportStatistical Report19.2 View a CIRA RecordView a CIRA Record19.3 View Historical ReportsCIRA CSV Historical ReportView Previously Generated Historical Reports
 MODULE 20: MANAGING VERIFICATION RECORDS Certificate icon20.1 Search for an MVD Record
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              VideoSearch for an MVD RecordCertificate icon20.2 Create an MVD RecordCreate an MVD RecordCertificate icon20.3 Edit an MVD RecordEdit an MVD Record
 CHECK PROCESSING OFFLINE MODULE 20: MANAGING VERIFICATION RECORDS 20.4 Download an LVD
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            VideoDownload an LVD20.5 Reset an LVDReset an LVD
 MODULE 21: CAPTURING AND PROCESSING CHECKS OFFLINE 21.1 Log In to Offline Check Capture Software
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            VideoStart the OTCnet Offline ServerLog In to OTCnet Offline for the First TimeLog In to OTCnet OfflineCertificate icon21.2 Capture a Check OfflineCapture a Check Offline21.3 Correct a Magnetic Ink Character Recognition (MICR) LineCorrect a Magnetic Ink Character Recognition (MICR) Line21.4 Resolve a Duplicate CheckResolve a Duplicate Check21.5 Void a CheckVoid a Check in OTCnet OfflineVoid all Checks in a Batch in OTCnet Offline21.6 LVD Check VerificationOverride a LVD Record21.7 View and Print a Batch List and Item Detail ReportsView and Print a Batch List ReportView and Print an Item Detail Report21.8 Perform Batch Control/Batch BalancingPerform Batch Control on Batch CreatePerform Batch Control on Batch Close21.9 Manage a ClassificationSummary Level ClassificationCertificate icon21.10 Close a BatchClose a Single BatchClose Multiple BatchesCertificate icon21.11 Approve a BatchApprove a Single BatchApprove Multiple BatchesCertificate icon21.12 Upload a BatchUpload a BatchCertificate icon21.13 Acknowledge a BatchAcknowledge a Batch21.14 Activate/Deactivate a BatchActivate/Deactivate a BatchCertificate icon21.15 Edit a CheckEdit a Batch Offline21.16 Print a ReceiptPrint a Receipt in Single Mode or Batch ModePrint a Receipt in Batch ManagementPrint a Receipt Using Show Item
 CARD PROCESSING MODULE 22: CAPTURING AND MANAGING CARD PAYMENTS Certificate icon22.1 Process a Card Payment - Process Payment
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            VideoProcess a Card Payment - Process PaymentCancel a Card PaymentCertificate icon22.2 Process a Card Payment - Manual Card EntryProcess a Card Payment - Manual Card EntryCancel a Card PaymentCertificate icon22.3 Print a Paper ReceiptPrint a Receipt From the Card Capture-Perform Card Transaction PagePrint Receipt From Card Transaction QueryReprint a Paper Receipt
 MODULE 23: REPORTING ON CARD TRANSACTIONS Certificate icon23.1 Query Card Transaction History
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            VideoQuery Card Transaction HistoryCertificate icon23.2 Card RefundsCredit Card RefundsDebit Card and Gift Card Refunds
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