[Federal Register Volume 72, Number 38 (Tuesday, February 27, 2007)]
[Notices]
[Pages 8734-8737]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E7-3283]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES


Office For Civil Rights; Privacy Act of 1974; Amended System of 
Records

ACTION: Notice of modified or altered System of Records (SOR).

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SUMMARY: In accordance with the Privacy Act, we are proposing to modify 
or alter an existing SOR, ``Program Information Management System 
(PIMS),'' System No. 09-90-0052, published at 67 FR 57011, September 6, 
2002.
    First, we propose to add a new authority, the Patient Safety and 
Quality Improvement Act of 2005 (Patient Safety Act), to those under 
which OCR collects information. The Secretary of HHS has delegated to 
OCR the authority to enforce the confidentiality provisions of that 
statute.
    Second, we propose a new routine use which allows referrals of Age 
Discrimination Act Complaints to the Federal Mediation and Conciliation 
Service (FMCS), for purposes of mediation.
    Third, we give notice of a new routine use permitting disclosure of 
records to student volunteers, individuals working under a personal 
services contract, and other individuals performing functions for the 
Department but technically not having the status of OCR employees, if 
they need access to the records in order to perform their assigned 
agency functions. OCR invites interested parties to submit comments on 
the proposed additional authority and routine uses. See Effective Dates 
section for comment period.

EFFECTIVE DATES: OCR filed a modified system report with the Chair of 
the House Committee on Government Reform and Oversight, the Chair of 
the Senate Committee on Homeland Security and Governmental Affairs, and 
the Administrator, Office of Information and Regulatory Affairs, Office 
of Management and Budget (OMB) February 15, 2007. To ensure that all 
parties have adequate time in which to comment, the modified SOR, 
including routine uses, will become effective 40 days from the 
publication of the notice, or from the date it was submitted to OMB and 
the Congress, whichever is later, unless OCR receives comments that 
require alterations to this notice.

ADDRESSES: The public should address comments regarding: FMCS referrals 
to Richard Lopez, Civil Rights Division, the Patient Safety Act to 
Linda Sanches, Privacy Division, student volunteers to Sheila D. 
Marshall, of the Management Operations Division, Office for Civil 
Rights, Department of Health and Human Services, Room 553E, Hubert H. 
Humphrey Building, 200 Independence Avenue, SW., Washington, DC 20201. 
Comments also may be sent via e-mail to <a href="/cdn-cgi/l/email-protection#3d727e6f505c54517d55554e135a524b"><span class="__cf_email__" data-cfemail="ffb0bcad929e9693bf97978cd1989089">[email protected]</span></a>. Comments 
received will be available for review at this location, by appointment, 
during regular business hours, Monday through Friday from 9 a.m.-3 
p.m., Eastern Standard Time.

FOR FURTHER INFORMATION CONTACT: For further information regarding FMCS 
referrals contact Richard Lopez, Civil Rights Division, telephone 
number (202) 260-1602, the Patient Safety Act contact Linda Sanches, 
Privacy Division, telephone number (202) 260-7106, student volunteers 
contact Sheila D. Marshall, of the Management Operations Division, 
telephone number (202) 619-2742, Office for Civil Rights, Department of 
Health and Human Services, Room 553E, Hubert H. Humphrey Building, 200 
Independence Avenue, SW., Washington, DC 20201.

SUPPLEMENTARY INFORMATION: The system of records (i.e., PIMS) described 
in the OCR's September 6, 2002 Privacy Act notice is used by OCR staff 
and consists of an electronic repository of information and documents, 
and supplementary paper document files. PIMS effectively combined and 
replaced OCR's two previous systems of records, (CIMS and the Complaint 
File and Log), into a single integrated system with enhanced electronic 
storage, retrieval and tracking capacities. While the types of 
information collected and stored in PIMS is the same as the information 
collected in CIMS and the Complaint File and Log, PIMS allows OCR to 
manage more effectively the information that it does collect.
    The Privacy Act permits the OCR to disclose information or records 
pertaining to an individual without that individual's consent if the 
information is to be used for a purpose that is compatible with the 
purpose(s) for which the information was collected, 5 U.S.C. 552a (b) 
(3). Any such disclosure is known as a ``routine use.'' This modified 
notice identifies two new routine uses for the OCR's system of

[[Page 8735]]

records, as described below. The OCR expects that the routine use 
disclosures will not result in any unwarranted invasion of personal 
privacy.
    The Office for Civil Rights (OCR) is responsible for enforcing 
Title VI of the Civil Rights Act of 1964, Section 504 of the 
Rehabilitation Act of 1973, the Age Discrimination Act of 1975 and 
other statutes which prohibit discrimination by programs or entities 
that receive Federal financial assistance. OCR also has jurisdiction 
over Federally conducted programs in cases involving disability-based 
discrimination under Section 504 of the Rehabilitation Act, over state 
and local public entities in cases involving disability-based 
discrimination under Title II of the Americans with Disabilities Act 
and over health plans, health care clearinghouses and certain health 
care providers with respect to enforcement of medical privacy 
obligations under the Health Insurance Portability and Accountability 
Act. We give notice that OCR now enforces the confidentiality 
provisions of a new authority, the Patient Safety and Quality 
Improvement Act of 2005 (Patient Safety Act).
    The PIMS system conforms to applicable law and policy governing the 
privacy and security of Federal automated information systems. These 
include, but are not limited to: the Privacy Act of 1974, Computer 
Security Act of 1987, the Paperwork Reduction Act of 1995, the Clinger-
Cohen Act of 1996, and OMB Circular A-130, Appendix, III, ``Security of 
Federal Automated Information Resources.'' OCR has prepared a system 
security plan as required by OMB Circular A-130, Appendix III. This 
plan conforms fully to guidance issued by the National Institute for 
Standards and Technology (NIST) in NIST Special Publication 800-18, 
``Guide for Developing Security Plans for Information Technology 
Systems.'' The plan includes conduct of a risk assessment that 
addresses the confidentiality and integrity of the data.
    Only authorized users whose official duties require the use of such 
information have regular access to the records in this system.
    The routine uses for this system are compatible with the stated 
purpose of the system. The first routine use for this system, 
permitting disclosure to a congressional office, allows subject 
individuals to obtain assistance from their representatives in 
Congress, should they so desire. Such disclosure would be made only 
pursuant to the request of the individual. The second routine use 
allows disclosure to the Department of Justice or a court in the event 
of litigation. The third routine use allows referral to the appropriate 
agency, in the event that a System of Records maintained by this agency 
to carry out its functions indicates a violation or potential violation 
of law. The fourth routine use allows disclosure of records to 
contractors for the purpose of processing or refining records in the 
system. OCR is proposing to add two new routine uses. The fifth and new 
routine use allows records to be disclosed to student volunteers, 
individuals working under a personal services contract, and other 
individuals performing functions for the Department but technically not 
having the status of agency employees, if they need access to the 
records in order to perform their assigned agency functions. The new 
sixth and final routine use allows referrals of Age Discrimination Act 
Complaints to the Federal Mediation and Conciliation Service (FMCS) for 
purposes of mediation.
    The following amended notice is written in the present, rather than 
future tense, in order to avoid the unnecessary expenditure of public 
funds to modify the amended notice after the system has become 
effective.

    Dated: February 13, 2007.
Winston Wilkinson,
Director, Office for Civil Rights.
09-90-0052

System Name:
    ``Program Information Management System (PIMS), HHS/OS/OCR.''

Security Classification:
    None.

System Location:
    The automated portion of the system is maintained at OCR 
Headquarters. Paper files are maintained in headquarters and regional 
offices as noted in Appendix I.

Categories of Individuals Covered by the System:
    Covered individuals include persons who file complaints alleging 
discrimination or violation of their rights or other violations under 
the statutes identified below (Authority for Maintenance) and covered 
entities (e.g., service providers) that are individuals and not 
organization or institutions, investigated by OCR as a result of 
complaints filed or through reviews conducted by OCR. Covered 
individuals also include persons who submit correspondence to OCR 
related to other compliance activities, (e.g., outreach and public 
education) and other correspondence unrelated to a complaint or review 
and requiring responses by OCR. In addition, OCR employees who use the 
system to record the status of their work are covered.

Categories of Records in the System:
    The system encompasses a variety of records having to do with 
complaints, reviews, and correspondence. The complaint files and log 
include complaint allegations, information gathered during the 
complaint investigation, findings and results of the investigation, and 
correspondence relating to the investigation, as well as status 
information for all complaints. This component of PIMS is exempt from 
the notification, access, correction and amendment provisions of the 
Privacy Act (see below: Systems Exempted From Certain Provisions of the 
Act). Equivalent types of information are maintained for reviews and 
correspondence activities--namely information gathered, findings, 
results, correspondence and status.

Authority for Maintenance of the System:
    Title VI of the 1964 Civil Rights Act; Sections 533, 542, 794, 855, 
1947 and 1908 of the Public Health Service Act; Sections 504 and 508 of 
the Rehabilitation Act of 1973: Title II of the Americans with 
Disabilities Act of 1990; the Age Discrimination Act of 1975; the Equal 
Employment Opportunity Provisions of the Public Telecommunications 
Financing Act of 1978; Title VI and Title XVI of the Public Health 
Service Act (the ``community services obligation'' of facilities funded 
under the Act); Title IX of the 1972 Education Amendments; Section 407 
of the Drug Abuse Office and Treatment Act; Section 321 of the 
Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment, and 
Rehabilitation Act of 1970; Section 508 of the Social Security Act, the 
Family Violence Prevention and Services Act; Low-Income Home Energy 
Assistance Act of 1981; Section 1808 of the Small Business Job 
Protection Act of 1996; the Health Insurance Portability and 
Accountability Act of 1996; and the Patient Safety and Quality 
Improvement Act of 2005 (Patient Safety Act).

Purpose(s) of the System:
    PIMS is used by OCR staff and consists of an electronic repository 
of information and documents, and supplementary paper document files. 
PIMS effectively combines and replaces OCR's two previous systems of 
records, the ``Case Information Management System (CIMS), HHS/OS/OCR, 
09-90-0050,'' and the ``Complaint File and Log, HHS/OS/OCR 09-00-
0051,'' into a single integrated system with enhanced

[[Page 8736]]

electronic storage, retrieval and tracking capacities. While the types 
of information collected and stored in PIMS is the same as the 
information collected in CIMS and the Complaint File and Log, PIMS 
allows OCR to manage more effectively the information that it does 
collect. The system is designed to allow OCR to integrate all of OCR's 
various business processes, including all its compliance activities, to 
allow for real time access and results reporting and other varied 
information management needs. PIMS provides: (1) A single, central, 
electronic, repository of all significant OCR documents and 
information, including investigative files, correspondence, 
administrative records, policy and procedure manuals and other 
documents and information developed or maintained by OCR; (2) easy, 
robust capability to search all the information in OCR's repository; 
(3) better quality control at the front end with simplified data entry 
and stronger data validation; (4) tools to help staff work on and 
manage their casework, and (5) supplementary paper document files. The 
system has the capacity to generate reports concerning the status of 
all current and closed complaints, reviews and correspondence, and 
allows OCR to track outreach, training and other activities and to 
locate and retrieve information in order to manage more efficiently its 
work and report results. In addition, PIMS allows for the tracking of 
work assignments to employees to facilitate workload balancing, timely 
response to complaints and completion of reviews, and outreach and 
public education initiatives focused on organizations and individuals.

Routine Uses of Records Maintained in the System, Including Categories 
or Users and the Purposes of Such Uses:
    The Privacy Act allows us to disclose information without an 
individual's consent if the information is to be used for a purpose 
that is compatible with the purpose(s) for which the information was 
collected. Any such compatible use of data is known as a ``routine 
use.'' The routine uses in this system meet the compatibility 
requirement of the Privacy Act. We are establishing the following 
routine use disclosures of information maintained in the system:
    I. The first routine use for this system, permitting disclosure to 
a congressional office, allows subject individuals to obtain assistance 
from their representatives in Congress, should they so desire. Such 
disclosure would be made only pursuant to the request of the 
individual.
    II. The second routine use allows disclosure to the Department of 
Justice or a court in the event of litigation.
    III. The third routine use allows referral to the appropriate 
agency, in the event that a System of Records maintained by this agency 
to carry out its functions indicates a violation or potential violation 
of law.
    IV. The fourth routine use allows disclosure of records to 
contractors for the purpose of processing or refining records in the 
system.
    V. The fifth routine use allows records to be disclosed to student 
volunteers, individuals working under a personal services contract, and 
other individuals performing functions for the Department but 
technically not having the status of agency employees, if they need 
access to the records in order to perform their assigned agency 
functions.
    VI. The sixth routine use allows referrals of Age Discrimination 
Act Complaints to the Federal Mediation and Conciliation Service (FMCS) 
for purposes of mediation.

Policies and Practices for Storing, Retrieving, Accessing, Retaining, 
and Disposing of Records in the System:
Storage:
    Automated records are maintained on magnetic disc and tape back-up. 
Paper records are kept in file folders.

Retrievability:
    Records are indexed by transaction number, but may be retrieved by 
name, street address, and other complainant or covered entity 
characteristic (such as type of entity, city, state and type of service 
provided) by OCR staff engaged in compliance activities.

Safeguards:
    The PIMS system conforms to applicable law and policy governing the 
privacy and security of Federal automated information systems. These 
include but are not limited to: the Privacy Act of 1974, Computer 
Security Act of 1987, the Paperwork Reduction Act of 1995, the Clinger-
Cohen Act of 1996, and OMB Circular A-130, Appendix, III, ``Security of 
Federal Automated Information Resources.'' OCR has prepared a system 
security plan as required by OMB Circular A-130, Appendix III. This 
plan conforms fully to guidance issued by the National Institute for 
Standards and Technology (NIST) in NIST Special Publication 800-18, 
``Guide for Developing Security Plans for Information Technology 
Systems.'' The plan includes conduct of a risk assessment that 
addresses the confidentiality and integrity of the data.
    Only authorized users have access to the information in the system. 
Categories of users include: OCR investigators, regional and 
headquarters managers, team leaders, OCR budget and Government 
Performance and Results Act planning staff, program and policy staff, 
and data analysts. Specific access is structured around need and is 
determined by the person's role in the organization. Access is managed 
through the use of electronic access control lists, which regulate the 
ability to read, change and delete information in the system. Each OCR 
user has read access to designated information in the system, with the 
ability to modify only their own submissions or those of others within 
their region or group. Data identified as confidential is so designated 
and only specified individuals are granted access. The system maintains 
an audit trail of all actions against the data base.
    All electronic data is stored on servers maintained in locked 
facilities with computerized access control allowing access to only 
those support personnel with a demonstrated need for access. A database 
is kept of all individuals granted security card access to the room, 
and all visitors are escorted while in the room. The server facility 
has appropriate environmental security controls, including measures to 
mitigate damage to automated information system resources caused by 
fire, electricity, water and inadequate climate controls.
    Access control to servers, individual computers and databases 
includes a required user log-on with a password, inactivity lockout to 
systems based on a specified period of time, legal notices and security 
warnings at log-on, and remote access security that allows user access 
for remote users (e.g., while on government travel) under the same 
terms and conditions as for users within the office. System 
administrators have appropriate security clearance.
    Printed materials are filed in secure cabinets in secure Federal 
buildings with access based on need as described above for the 
automated component of the PIMS system.

Retention And Disposal:
    Documents related to complaints and reviews are retained at OCR for 
two years from the date the complaint is closed and then are archived 
at the National Archives and Records Administration for 15 years. 
Correspondence is retained for one year following the end of the fiscal 
year in which processed.

System Manager and Address:
    PIMS Project Manager, Resource Management Division, Office for 
Civil

[[Page 8737]]

Rights, 200 Independence Ave. SW., Room 509F, Washington, DC 20201.

Notification Procedure:
    Contact System Manager (above). Include name and address of 
complainant, and name of the recipient against which the allegation was 
filed. The Department is exempting all investigative records from this 
provision (see below: Records Exempted).

Record Access Procedure:
    Same as notification procedures. Requesters should also reasonably 
specify the record contents being sought. Requests should be made to 
the system manager (above). The Department is exempting all 
investigative records from this provision (see below: Records 
Exempted).

Contesting Record Procedure:
    Contact the official(s) at the address specified under System 
Manager, and reasonably identify the record and specify the information 
to be contested and corrective action sought with supporting 
justification. (These procedures are in accordance with Department 
Regulations (45 CFR 5b.7) Federal Register, October 8, 1975, page 
47411.) The Department is exempting all investigative records from this 
provision (see below: Records Exempted).

Record Source Categories:
    Information is provided by complainants and covered entities.

System Records Exempted From Certain Provisions Of The Act:
    OCR investigative records maintained in PIMS, either as paper 
records or electronic documents are records compiled for law 
enforcement purposes are exempt under subsection (k)(2) from the 
notification, access, correction and amendment provisions of the 
Privacy Act.

Appendix Number 1--System Locations:
    This system is located at HHS offices in the following cities.

Headquarters, PIMS Project Manager, Resource Management Division, 
Office for Civil Rights, 200 Independence Ave., SW., Room 509F, 
Washington, DC 20201.
Region I, Regional Manager, OCR/HHS, J.F. Kennedy Federal Building--
Room 1875 Boston, Massachusetts 02203.
Region II, Regional Manager, OCR/HHS, 26 Federal Plaza--Suite 3312, New 
York, NY 10278.
Region III, Regional Manager, OCR/HHS, 150 S. Independence Mall West, 
Suite 372, Public Ledger Building, Philadelphia, PA 19106.
Region IV, Regional Manager, OCR/HHS, Atlanta Federal Center, Suite 
3B70, 61 Forsyth Street, SW., Atlanta, GA 30303.
Region V, Regional Manager, OCR/HHS, 233 N. Michigan Ave, Suite 240, 
Chicago, IL 60601.
Region VI, Regional Manager, OCR/HHS, 1301 Young Street, Suite 1169, 
Dallas, TX 75202.
Region VII, Regional Manager, OCR/HHS, 601 E. 12th Street--Room 248, 
Kansas City, MO 64106.
Region VIII, Regional Manager, OCR/HHS, Federal Office Building, 1961 
Stout Street--Room 1185, Denver, CO 80294.
Region IX, Regional Manager, OCR/HHS, 50 United Nations Plaza--Room 
322, San Francisco, CA 94102.
Region X, Regional Manager, OCR/HHS, 2201 Sixth Avenue--Suite 900, 
Seattle, WA 98121.
[FR Doc. E7-3283 Filed 2-26-07; 8:45 am]
BILLING CODE 4153-01-P


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